Leaders Matrix

Top Customer Support Services - Leaders Matrix

LAST UPDATED Sep 26, 2021

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

  1. 1 Helpware
  2. 2 Unity Communications
  3. 3 Simply Contact
  4. 4 SupportYourApp
  5. 5 Flatworld Solutions
  6. 6 SunTec India
  7. 7 Ansafone Contact Centers
  8. 8 Global Response
  9. 9 Triniter BPO
  10. 10 Open Access BPO
  11. 11 Arise
  12. 12 The Contact Company
  13. 13 GCS Agents
  14. 14 Enshored
  15. 15 LimTC

Top 15 Customer Care Companies

Helpware

A BETTER KIND OF OUTSOURCING.

$5,000+
< $25 / hr
250 - 999
Lexington, KY
Ability to deliver
20
8.7
8.5
Reviews
Clients & experience
Market presence
Service Focus
50%
40
50% Other
Voice Services
Customer support/experience

Unity Communications

Your BPO partner in the Americas and Philippines

$1,000+
< $25 / hr
250 - 999
Gilbert, AZ
Ability to deliver
19
8.5
8.6
Reviews
Clients & experience
Market presence
Service Focus
40%
30
60% Other
Voice Services
Customer support/experience

Simply Contact

Contact center at a level worthy of your customers

$1,000+
< $25 / hr
250 - 999
Dnipro, Ukraine
Ability to deliver
18.3
7.7
8.4
Reviews
Clients & experience
Market presence
Service Focus
80%
40
20% Other
Voice Services
Customer support/experience

SupportYourApp

Technology-enhanced Customer Support and Care

$1,000+
< $25 / hr
250 - 999
Kyiv, Ukraine
Ability to deliver
20
6
8.9
Reviews
Clients & experience
Market presence
Service Focus
50%
30
50% Other
Voice Services
Customer support/experience

Flatworld Solutions

ISO certified global company with 18000+ customers

$1,000+
< $25 / hr
1,000 - 9,999
Bengaluru, India
Ability to deliver
16.6
8.9
9.5
Reviews
Clients & experience
Market presence
Service Focus
50%
20
50% Other
Voice Services
Customer support/experience

SunTec India

Multi-Process IT Outsourcing

$1,000+
< $25 / hr
1,000 - 9,999
New Delhi, India
Ability to deliver
15.3
9.1
9.1
Reviews
Clients & experience
Market presence
Service Focus
25%
35
75% Other
Voice Services
Customer support/experience

Ansafone Contact Centers

50 Years of World-Class Customer Experience

$1,000+
$25 - $49 / hr
250 - 999
Ocala, FL
Ability to deliver
15
8.8
9.1
Reviews
Clients & experience
Market presence
Service Focus
90%
50
10% Other
Voice Services
Customer support/experience

Global Response

Your Brand. Our Passion.

Undisclosed
Undisclosed
1,000 - 9,999
Margate, FL
Ability to deliver
14.6
9.3
8.9
Reviews
Clients & experience
Market presence
Service Focus
95%
50
5% Other
Voice Services
Customer support/experience

Triniter BPO

RELIABLE CUSTOMER SUPPORT AT JUST $1049/MO/PERSON

$5,000+
< $25 / hr
1,000 - 9,999
Miami, FL
Ability to deliver
16.8
7.1
8
Reviews
Clients & experience
Market presence
Service Focus
50%
50
50% Other
Voice Services
Customer support/experience

Open Access BPO

We SpeaK Your Language

$1,000+
< $25 / hr
1,000 - 9,999
Makati, Philippines
Ability to deliver
16.2
7.2
8.5
Reviews
Clients & experience
Market presence
Service Focus
40%
100
60% Other
Voice Services
Customer support/experience

Arise

ELEVATE YOUR COSTUMER

$250,000+
$25 - $49 / hr
250 - 999
Miramar, FL
Ability to deliver
15.1
7
9.6
Reviews
Clients & experience
Market presence
Service Focus
75%
70
25% Other
Voice Services
Customer support/experience

The Contact Company

Your Customer, Our Priority.

Undisclosed
Undisclosed
1,000 - 9,999
Birkenhead, United Kingdom
Ability to deliver
16.7
6.2
8.8
Reviews
Clients & experience
Market presence
Service Focus
50%
40
50% Other
Voice Services
Customer support/experience

GCS Agents

Timely Contact. Timeless Value.

$50,000+
$25 - $49 / hr
250 - 999
Salisbury, NC
Ability to deliver
16.5
8.2
8.2
Reviews
Clients & experience
Market presence
Service Focus
75%
25
25% Other
Voice Services
Customer support/experience

Enshored

Powerful outsourcing for disruptive start-ups.

$1,000+
< $25 / hr
1,000 - 9,999
Long Beach, CA
Ability to deliver
15.8
7.2
8.1
Reviews
Clients & experience
Market presence
Service Focus
30%
60
70% Other
Voice Services
Customer support/experience

LimTC

Your Vision. Our Solution.

$5,000+
< $25 / hr
250 - 999
Kyiv, Ukraine
Ability to deliver
17.7
5.7
8
Reviews
Clients & experience
Market presence
Service Focus
50%
30
50% Other
Voice Services
Customer support/experience

Contenders Breakdown

Wow24-7

Outsourcing "WOW" Customer Support Experiences

$1,000+
< $25 / hr
50 - 249
Kyiv, Ukraine
Ability to deliver
17.9
8
8.9
Service Focus
80%
20%
20% Other
Voice Services
Customer support/experience

Go4Customer

We Put Your Customers First.

$1,000+
< $25 / hr
250 - 999
Noida, India
Ability to deliver
16.2
9.1
8.9
Service Focus
75%
15%
25% Other
Voice Services
Customer support/experience

Clario Tech DMCC

Customer Services BPO of a New Generation

$25,000+
< $25 / hr
250 - 999
Dubai, United Arab Emirates
Ability to deliver
17.9
6
8.3
Service Focus
45%
25%
55% Other
Voice Services
Customer support/experience

Quantanite

The BPO & Customer Experience provider of choice

$1,000+
< $25 / hr
1,000 - 9,999
London, United Kingdom
Ability to deliver
16.8
6
7.6
Service Focus
30%
30%
70% Other
Voice Services
Customer support/experience

OnBrand24

OnBrand24 Premier Call Center Services

$5,000+
Undisclosed
250 - 999
Beverly, MA
Ability to deliver
15
7.2
8.8
Service Focus
75%
30%
25% Other
Voice Services
Customer support/experience

Trupp Global

BPO India - Outsourcing Made Simple and Easy

$1,000+
< $25 / hr
250 - 999
Bengaluru, India
Ability to deliver
16.2
6.3
8.4
Service Focus
30%
50%
70% Other
Voice Services
Customer support/experience

VirtusaPolaris

Accelerating Business Outcomes

$1,000+
< $25 / hr
1,000 - 9,999
Chennai, India
Ability to deliver
16.2
7
9.7
Service Focus
15%
50%
85% Other
Voice Services
Customer support/experience

TDCX

Award-Winning Digital Economy Enabler

$100,000+
Undisclosed
10,000+
Singapore, Singapore
Ability to deliver
17.4
5
7.8
Service Focus
45%
50%
55% Other
Voice Services
Customer support/experience

Concert 8 Solutions Inc.

Business Process Outsourcing for the New Economy

Undisclosed
Undisclosed
50 - 249
New Westminster, Canada
Ability to deliver
16.4
6
7.6
Service Focus
50%
60%
50% Other
Voice Services
Customer support/experience

Octopus Tech Solutions

Innovative Outsourcing Solutions

$1,000+
< $25 / hr
50 - 249
Amritsar, India
Ability to deliver
16
6.9
8.5
Service Focus
50%
40%
50% Other
Voice Services
Customer support/experience

IQ BackOffice

Obtain 99.97% Quality & up to 68% in Savings

$5,000+
Undisclosed
250 - 999
El Segundo, CA
Ability to deliver
16.2
6.2
8.2
Service Focus
30%
60%
70% Other
Voice Services
Customer support/experience

IdeasUnlimited

Global Support Redefined!

$1,000+
< $25 / hr
50 - 249
Sugar Land, TX
Ability to deliver
16.3
6.6
8.4
Service Focus
60%
40%
40% Other
Voice Services
Customer support/experience

Mindy Support

Cost-Effective BPO and Customer Support

Undisclosed
Undisclosed
1,000 - 9,999
Agios Athanasios, Cyprus
Ability to deliver
17.9
5
8.3
Service Focus
20%
30%
80% Other
Voice Services
Customer support/experience

Ec3

Award winning BPO specialist

$10,000+
< $25 / hr
50 - 249
Durban North, South Africa
Ability to deliver
16.1
6
7.6
Service Focus
90%
50%
10% Other
Voice Services
Customer support/experience

Acquire BPO

ACQUIRE THE OFFSHORE ADVANTAGE

$1,000+
< $25 / hr
1,000 - 9,999
Pasig City, Philippines
Ability to deliver
15
6.9
8.9
Service Focus
40%
20%
60% Other
Voice Services
Customer support/experience