Leaders Matrix

Top Customer Support Services - Leaders Matrix

Last updated Nov 22, 2020

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

  1. 1 Helpware
  2. 2 Unity Communications
  3. 3 SupportYourApp
  4. 4 Flatworld Solutions
  5. 5 SunTec India
  6. 6 Global Response
  7. 7 Ansafone Contact Centers
  8. 8 Octopus Tech Solutions
  9. 9 GCS Agents
  10. 10 Open Access BPO
  11. 11 Arise
  12. 12 Triniter BPO
  13. 13 IdeasUnlimited
  14. 14 LimTC
  15. 15 The Contact Company
Ability to deliver

Top 15 Customer Care Companies

1. Helpware

A BETTER KIND OF OUTSOURCING.

$5,000+
< $25 / hr
250 - 999
Irvine, CA
Ability to deliver
20
8.7
8.4
Service focus
50%
40%
50% other

2. Unity Communications

Your BPO partner in the Philippines and Costa Rica

$1,000+
< $25 / hr
250 - 999
Gilbert, AZ
Ability to deliver
18.6
8.5
8.2
Service focus
40%
30%
60% other

3. SupportYourApp

Technology-enhanced Customer Support and Care

$1,000+
< $25 / hr
250 - 999
Kyiv, Ukraine
Ability to deliver
19.9
6
8.6
Service focus
50%
30%
50% other

4. Flatworld Solutions

ISO certified global company with 18000+ customers

$1,000+
< $25 / hr
1,000 - 9,999
Bangalore, India
Ability to deliver
16.2
9
9.6
Service focus
50%
20%
50% other

5. SunTec India

Multi-Process IT Outsourcing

$1,000+
< $25 / hr
1,000 - 9,999
New Delhi, India
Ability to deliver
16.5
9.1
9.1
Service focus
25%
35%
75% other

6. Global Response

Your Brand. Our Passion.

Undisclosed
Undisclosed
1,000 - 9,999
Margate, FL
Ability to deliver
14.6
9.4
9
Service focus
95%
50%
5% other

7. Ansafone Contact Centers

50 Years of World-Class Customer Experience

$1,000+
$25 - $49 / hr
250 - 999
Ocala, FL
Ability to deliver
15
8.8
9.1
Service focus
90%
50%
10% other

8. Octopus Tech Solutions

Innovative Outsourcing Solutions

$1,000+
< $25 / hr
50 - 249
Amritsar, India
Ability to deliver
16
8.5
9.1
Service focus
50%
40%
50% other

9. GCS Agents

Timely Contact. Timeless Value.

$50,000+
$25 - $49 / hr
250 - 999
Salisbury, NC
Ability to deliver
17.1
8.1
8.1
Service focus
75%
25%
25% other

10. Open Access BPO

We SpeaK Your Language

$1,000+
< $25 / hr
1,000 - 9,999
Makati, Philippines
Ability to deliver
16.2
7.2
8.4
Service focus
40%
100%
60% other

11. Arise

ELEVATE YOUR COSTUMER

$250,000+
$25 - $49 / hr
250 - 999
Miramar, FL
Ability to deliver
15.1
7
9.6
Service focus
75%
70%
25% other

12. Triniter BPO

BPO, Answering services and Outsourcing services

$5,000+
< $25 / hr
50 - 249
Miami, FL
Ability to deliver
18.3
6
7.4
Service focus
50%
50%
50% other

13. IdeasUnlimited

Global Call Center Redefined!

$1,000+
< $25 / hr
50 - 249
Sugar Land, TX
Ability to deliver
16.5
6.6
8.3
Service focus
70%
50%
30% other

14. LimTC

Your Vision. Our Solution.

$5,000+
< $25 / hr
250 - 999
Kiev, Ukraine
Ability to deliver
18.8
6.1
7.1
Service focus
50%
30%
50% other

15. The Contact Company

Your Customer, Our Priority.

Undisclosed
Undisclosed
1,000 - 9,999
Birkenhead, United Kingdom
Ability to deliver
16.7
6.3
8.4
Service focus
50%
40%
50% other

Contenders Breakdown

16. VirtusaPolaris

Accelerating Business Outcomes

$1,000+
< $25 / hr
1,000 - 9,999
Chennai, India
Ability to deliver
16.2
8.5
9.2
Service focus
15%
50%
85% other

17. Go4Customer

We Put Your Customers First.

$1,000+
< $25 / hr
250 - 999
Noida, India
Ability to deliver
16.2
9.1
9.2
Service focus
75%
15%
25% other

18. Mindy Support

Cost-Effective Business Process Outsourcing

Undisclosed
Undisclosed
1,000 - 9,999
Limassol, Cyprus
Ability to deliver
17.6
5
8.1
Service focus
50%
30%
50% other

19. Trupp Global

BPO India - Outsourcing Made Simple and Easy

$1,000+
< $25 / hr
250 - 999
Bangalore, India
Ability to deliver
16.7
6.3
8.2
Service focus
30%
50%
70% other

20. OnBrand24

OnBrand24 Premier Call Center Services

$5,000+
Undisclosed
250 - 999
Beverly, MA
Ability to deliver
15
7.2
8.7
Service focus
75%
30%
25% other

21. IQ BackOffice

Obtain 99.97% Quality & up to 68% in Savings

$5,000+
Undisclosed
250 - 999
El Segundo, CA
Ability to deliver
16.2
6.2
8.3
Service focus
30%
60%
70% other

22. Enshored

Enshored help disruptive businesses scale rapidly

$1,000+
< $25 / hr
250 - 999
Long Beach, CA
Ability to deliver
15.3
7.2
8.1
Service focus
30%
60%
70% other

23. Moneypenny

The leading outsourced communications provider

Undisclosed
Undisclosed
250 - 999
Charleston, SC
Ability to deliver
16.5
6.1
9
Service focus
100%
25%

24. Ameridial

Contact Center Results Since 1987

$1,000+
< $25 / hr
1,000 - 9,999
North Canton, OH
Ability to deliver
16.4
6.3
8.4
Service focus
75%
20%
25% other

25. Acquire BPO

ACQUIRE THE OFFSHORE ADVANTAGE

$1,000+
< $25 / hr
1,000 - 9,999
Pasig City, Philippines
Ability to deliver
15
6.9
9
Service focus
40%
20%
60% other

26. Peak Support

CUSTOMER SERVICE AND BUSINESS PROCESS OUTSOURCING

$10,000+
< $25 / hr
250 - 999
Cambridge, MA
Ability to deliver
17.5
6
7.6
Service focus
50%
25%
50% other

27. SureCall

Doing Good With Every Call!

$1,000+
< $25 / hr
50 - 249
Calgary, Canada
Ability to deliver
16.8
5.5
8.5
Service focus
50%
40%
50% other

28. Invensis

Trusted by Over 500 Organizations World Over

$1,000+
< $25 / hr
1,000 - 9,999
Bangalore, India
Ability to deliver
15.4
8.6
9.3
Service focus
50%
10%
50% other

29. Srisys Inc

Solutions. Simplified.

$1,000+
< $25 / hr
50 - 249
West Chester, OH
Ability to deliver
13.5
7.2
8.3
Service focus
50%
100%
50% other

30. AdvancedMD

All-in-one Success Platform

$1,000+
< $25 / hr
250 - 999
South Jordan, UT
Ability to deliver
16.2
6.5
9.4
Service focus
25%
25%
75% other