Leaders Matrix

Top Customer Support Services  - Leaders Matrix

LAST UPDATED Sep 27, 2022
Unity Communications APEX Call Centers SupportYourApp
ABILITY TO DELIVER
FOCUS

Clutch Leaders Matrix

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  1. 1 Unity Communications
  2. 2 APEX Call Centers
  3. 3 SupportYourApp
  4. 4 CrewBloom
  5. 5 Helpware
  6. 6 Connext
  7. 7 Fusion BPO Services
  8. 8 Simply Contact
  9. 9 Prialto
  10. 10 Remote CoWorker
  11. 11 Callbox
  12. 12 Dalerio Consulting
  13. 13 SRG ASIA PACIFIC
  14. 14 UAM
  15. 15 Peak Support

Top 15 Customer Care Companies

Unity Communications

Your BPO partner in Philippines, Mexico, and CR.

$1,000+
< $25 / hr
250 - 999
Gilbert, AZ
Ability to deliver
18.1
10
9.3
Reviews
Clients & experience
Market presence
Service Focus
35%
65% Other
Customer Service Outsourcing

APEX Call Centers

#1 Award Winning Onshore & Nearshore Call Centers

$10,000+
< $25 / hr
250 - 999
Tijuana, Mexico
Ability to deliver
16.7
10
8.6
Reviews
Clients & experience
Market presence
Service Focus
55%
45% Other
Customer Service Outsourcing

SupportYourApp

Technology-enhanced Customer Support and Care

$1,000+
< $25 / hr
250 - 999
Kyiv, Ukraine
Ability to deliver
19.3
8.9
7
Reviews
Clients & experience
Market presence
Service Focus
50%
50% Other
Customer Service Outsourcing

CrewBloom

Growing companies with affordable, premium talent

$1,000+
< $25 / hr
50 - 249
New York City, NY
Ability to deliver
17.4
8.7
9
Reviews
Clients & experience
Market presence
Service Focus
50%
50% Other
Customer Service Outsourcing

Helpware

Amazing Customer Experiences. Together.

$5,000+
< $25 / hr
1,000 - 9,999
Lexington, KY
Ability to deliver
19.2
6.3
9.2
Reviews
Clients & experience
Market presence
Service Focus
60%
40% Other
Customer Service Outsourcing

Connext

Your growth is our mission

$1,000+
< $25 / hr
250 - 999
Angeles, Philippines
Ability to deliver
17
10
7.5
Reviews
Clients & experience
Market presence
Service Focus
40%
60% Other
Customer Service Outsourcing

Fusion BPO Services

Serve 500+ Clients in 45 Centers Across 14 Nations

$1,000+
< $25 / hr
10,000+
Kolkata, India
Ability to deliver
15
9.9
8.7
Reviews
Clients & experience
Market presence
Service Focus
35%
65% Other
Customer Service Outsourcing

Simply Contact

Customer Support Made Simple

$1,000+
< $25 / hr
250 - 999
Dnipro, Ukraine
Ability to deliver
16.7
10
6.8
Reviews
Clients & experience
Market presence
Service Focus
65%
35% Other
Customer Service Outsourcing

Prialto

Managed Subscription Staffing - Admin Support

$1,000+
< $25 / hr
50 - 249
Portland, OR
Ability to deliver
18.5
10
9.9
Reviews
Clients & experience
Market presence
Service Focus
10%
90% Other
Customer Service Outsourcing

Remote CoWorker

Award-Winning Outsourcing Services

$1,000+
< $25 / hr
1,000 - 9,999
Hollywood, FL
Ability to deliver
17.9
10
8.8
Reviews
Clients & experience
Market presence
Service Focus
10%
90% Other
Customer Service Outsourcing

Callbox

LEAD MANAGEMENT SOLUTIONS

Undisclosed
Undisclosed
250 - 999
Encino, CA
Ability to deliver
20
8.3
8.2
Reviews
Clients & experience
Market presence
Service Focus
10%
90% Other
Customer Service Outsourcing

Dalerio Consulting

Top Provider Customer Support, Marketing and BPO

$1,000+
< $25 / hr
50 - 249
Durrës, Albania
Ability to deliver
17.3
10
6.6
Reviews
Clients & experience
Market presence
Service Focus
35%
65% Other
Customer Service Outsourcing

SRG ASIA PACIFIC

Award-Winning Outsourcing and Tech Enabler

$10,000+
Undisclosed
250 - 999
Kuala Lumpur, Malaysia
Ability to deliver
16.3
9.3
6.2
Reviews
Clients & experience
Market presence
Service Focus
40%
60% Other
Customer Service Outsourcing

UAM

We Drive Efficiency To Enable Business Outcomes

$1,000+
< $25 / hr
250 - 999
Miami Beach, FL
Ability to deliver
19
8.8
8.6
Reviews
Clients & experience
Market presence
Service Focus
10%
90% Other
Customer Service Outsourcing

Peak Support

CUSTOMER SERVICE AND BUSINESS PROCESS OUTSOURCING

$10,000+
< $25 / hr
1,000 - 9,999
Cambridge, MA
Ability to deliver
16.3
8.5
6.9
Reviews
Clients & experience
Market presence
Service Focus
70%
30% Other
Customer Service Outsourcing

Contenders Breakdown

Aidey

OUTSTANDING CUSTOMER SUPPORT & SALES OUTSOURCING

$1,000+
< $25 / hr
10 - 49
Manila, Philippines
Ability to deliver
18.4
8.8
4.9
Service Focus
55%
45% Other
Customer Service Outsourcing

Conectys

Global: Customer support, Call centers, Moderation

$250,000+
< $25 / hr
1,000 - 9,999
București, Romania
Ability to deliver
14.6
9.5
7.4
Service Focus
60%
40% Other
Customer Service Outsourcing

OWORKERS

MULTILINGUAL BPO SERVICES / DATA & CONTENT

$1,000+
< $25 / hr
250 - 999
London, United Kingdom
Ability to deliver
16.2
10
7.3
Service Focus
20%
80% Other
Customer Service Outsourcing

IdeasUnlimited

Global Support Redefined!

$1,000+
< $25 / hr
50 - 249
Sugar Land, TX
Ability to deliver
16
10
6.2
Service Focus
40%
60% Other
Customer Service Outsourcing

Smith.ai

24/7 live agents for phone, chat, SMS, & Facebook

Undisclosed
Undisclosed
250 - 999
Los Altos, CA
Ability to deliver
18.7
8.3
8.2
Service Focus
10%
90% Other
Customer Service Outsourcing

Go4Customer

We Put Your Customers First.

$1,000+
< $25 / hr
250 - 999
Noida, India
Ability to deliver
16.2
7.2
6.8
Service Focus
50%
50% Other
Customer Service Outsourcing

Welsend

Contact Center Supplier with Strength in China

$50,000+
< $25 / hr
10,000+
Wei Fang Shi, China
Ability to deliver
16.6
9.2
4.2
Service Focus
50%
50% Other
Customer Service Outsourcing

Triniter BPO

RELIABLE CUSTOMER SUPPORT AT JUST $1049/MO/PERSON

$5,000+
< $25 / hr
1,000 - 9,999
Miami, FL
Ability to deliver
16.2
8.3
4.9
Service Focus
75%
25% Other
Customer Service Outsourcing

LimTC

Your Vision. Our Solution.

$5,000+
< $25 / hr
250 - 999
Kyiv, Ukraine
Ability to deliver
17.4
6.8
5.2
Service Focus
60%
40% Other
Customer Service Outsourcing

Enshored

Powerful outsourcing for disruptive start-ups.

$1,000+
< $25 / hr
1,000 - 9,999
Long Beach, CA
Ability to deliver
16.4
6.9
6
Service Focus
45%
55% Other
Customer Service Outsourcing

WOW24-7

Outsourcing "WOW" Customer Support Experiences

$1,000+
< $25 / hr
50 - 249
Kyiv, Ukraine
Ability to deliver
17.1
6.1
5.8
Service Focus
50%
50% Other
Customer Service Outsourcing

Contactopia

Your Call Center in Dubai

Undisclosed
Undisclosed
10 - 49
Sharjah, United Arab Emirates
Ability to deliver
16.2
7.7
4.5
Service Focus
64%
36% Other
Customer Service Outsourcing

Remote Team Solutions

Building Great Teams for Great Companies

Undisclosed
Undisclosed
50 - 249
Torreón, Mexico
Ability to deliver
18.1
8.1
6.8
Service Focus
16%
84% Other
Customer Service Outsourcing

Octopus Tech Solutions

Innovative Outsourcing Solutions

$1,000+
< $25 / hr
50 - 249
Amritsar, India
Ability to deliver
15.9
7
5.6
Service Focus
70%
30% Other
Customer Service Outsourcing

Open Access BPO

We SpeaK Your Language

Undisclosed
Undisclosed
1,000 - 9,999
Las Vegas, NV
Ability to deliver
16.2
6.2
5.8
Service Focus
56%
44% Other
Customer Service Outsourcing