LEVIEV'S

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Senior Care Access

Describe what your company does in a single sentence.

Database of Senior Housing Solutions, Senior-Centric Resource Partners and Transition Navigation in Canada

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LEVIEV'S to accomplish?

• They have specifically designed mobile apps for iOS and Android, along with web apps that help us manage our business from start to finish. There are separate portals for administrators and clients, each with many features. They also keep our entire technology system up-to-date, supported, and maintained.

SOLUTION

How did you find LEVIEV'S?

Referral

Why did you select LEVIEV'S over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from LEVIEV'S were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They assisted me in designing, developing, and deploying a comprehensive solution that completely changed how we operate our business. We built our own custom CRM using an open-source CMS, along with specialized modules designed to handle essential functions like email management, transaction processing, background checks, inventory control, and reporting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Leviev's services have greatly benefited our business. Since we switched to this system, our company has grown at least three times in size. We now have a solution that can expand, and we can add as many users as needed without paying extra for licenses. It was much cheaper to build our own system than to buy one.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I usually didn't talk directly with the engineers until I had built a good enough relationship with them. Then, I felt comfortable discussing issues, bugs, and feature requests. Our team works in a structured and thoughtful way. Supporting and keeping things running is much simpler than starting everything from scratch.

What was your primary form of communication with LEVIEV'S?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team was very quick to act and went above and beyond what was normally expected.

Are there any areas for improvement or something LEVIEV'S could have done differently?

No, they are very skilled, and I've enjoyed working with them for a long time.

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of Meiyo

Describe what your company does in a single sentence.

We're making game art more accessible, equitable and efficient. Our expert matching process simplifies your hiring pipeline by giving you rapid access to extremely talented and rigorously vetted game artists across every niche and style. Easily scale the number and type of artists working on your project.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LEVIEV'S to accomplish?
As we strive to enhance our security, we sought a company to collaborate with for internal penetration testing. This would be followed by a simulated social engineering attempt to breach our networks and systems.

SOLUTION

How did you find LEVIEV'S?

Online Search

Why did you select LEVIEV'S over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from LEVIEV'S were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The main goals of the project were:

• Finding threats and weaknesses in the application
• Comparing Meiyo's current security methods with the best practices in the industry
• Giving suggestions for Meiyo to reduce threats and weaknesses and follow industry best practices
• Re-testing after risk reduction at the right time.
• The project involved starting, agreeing on the scope and targets, using Levievs tools for testing, working together on the targets, giving a verbal report on the testing, writing a report on the testing, suggesting network security improvements, and suggesting improvements for the SOC team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Levievs discovered more threats and gaps than our internal team did. During their verbal review, they offered great advice on how we compare to industry standards and what they noticed in the industry, helping us understand how to assess our situation.

The process was collaborative and insightful. The detailed written report that followed provided us with a clear plan for managing risks. The combination of the discussion and the written report helped us better understand our next steps. Their professionalism, friendliness, and strong business relationship helped us move forward more quickly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very effective. We had project meetings when needed; they were well-timed and didn't interrupt our work. Also, having a set Slack channel let us have quick chats that helped both teams reach our goal faster.

What was your primary form of communication with LEVIEV'S?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The Levievs team was highly professional and easy to collaborate with. They met our deadline and stayed within our budget.

Are there any areas for improvement or something LEVIEV'S could have done differently?

There's nothing Levievs could improve on.

BACKGROUND

Please describe your company and position.

I am the Director of Technology, Data & Innovation of All Out

Describe what your company does in a single sentence.

All Out is a global movement working to build a world where no person will have to sacrifice their family or freedom, safety or dignity, because of who they are or who they love.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LEVIEV'S to accomplish?
We needed a website to represent our foundation, gather donations, share reports on humanitarian aid shipments, and offer information for displaced individuals. We couldn't complete the project with just volunteers.

SOLUTION

How did you find LEVIEV'S?

Online Search

Why did you select LEVIEV'S over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from LEVIEV'S were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They created a website using React for the front end and Strapi for the back end. We provided TSH with our current plain HTML/CSS website, design sketches, and a GitHub repository containing starter code. They completed the layout and React code, as well as the Strapi configuration and back-end code, with very little guidance from us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The work completed within the allotted time far surpassed all expectations. The developer from LEVIEV's operated largely on their own, requiring very little oversight. The web application functions as intended, and the code adheres to the established style and standards. It's a top-notch job.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We initially met with the management team to define the project's goals and what we expected from each other. After that, we worked directly with the developer. We didn't need to talk to management much for this project, but we could always reach them on Slack if needed.

What was your primary form of communication with LEVIEV'S?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We are impressed by how quickly Levievs understood our business.

Are there any areas for improvement or something LEVIEV'S could have done differently?

Nothing to think about

BACKGROUND

Please describe your company and position.

I am the Founder of Freeform

Describe what your company does in a single sentence.

We supply market leading 4D models and 4D BIM implementation planning.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LEVIEV'S to accomplish?

• Help with the WordPress platform
• Help with creating a website

SOLUTION

How did you find LEVIEV'S?

Online Search

Why did you select LEVIEV'S over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from LEVIEV'S were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work: Freeform Website Development by LEVIEV'S

Project Summary
LEVIEV'S helped Freeform build a professional website from the ground up, as Freeform didn't have a website before. This project aimed to boost Freeform's online visibility, make it easier for clients to connect with them, and create a complete online space to display their services.

Goals
Design an easy-to-use, attractive website for Freeform
Make sure the website ranks well in search engines (SEO).
Create a website that works well on all devices (computers, tablets, phones).
Add important features to improve user experience and interaction.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Getting lots of visitors to our website, showing up near the top in search results, and having a great-looking website for Freeform

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The response was fast and good. When we had questions, they often included pictures and guides on "how to" do things. This made us feel confident that they understood what we needed.

What was your primary form of communication with LEVIEV'S?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They made it much easier for us to get what they wanted and needed.

Are there any areas for improvement or something LEVIEV'S could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the CEO & Co-Founder of Road Burn Games

Describe what your company does in a single sentence.

Mobile gaming studio| Creators of the Burnout Masters Game and Drift Runner

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LEVIEV'S to accomplish?

• I hired Levievs to create Artificial Intelligence solutions for my entertainment company. Our main goal was to use AI to enhance our customer experience and make our internal processes more efficient.

SOLUTION

How did you find LEVIEV'S?

Online Search

Why did you select LEVIEV'S over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from LEVIEV'S were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Levievs created a detailed plan and scope of work, which included developing a personalized recommendation system for our clients. Additionally, they set up a predictive analytics system to help us predict future demand. They also enhanced our internal processes by automating our inventory management. The main outcomes were a fully operational AI system along with training and support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project has achieved outstanding results. Our customers have noticed a big improvement in their experience with our platform, and our internal operations have run much more smoothly. In terms of specific outcomes, we've seen a 30% rise in customer satisfaction and a 15% increase in excellent ratings.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They completed all projects on schedule and addressed our needs promptly. They were consistently available for assistance and provided helpful guidance throughout the project.

What was your primary form of communication with LEVIEV'S?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about them was their focus on detail and comprehensive approach to planning. They took the time to fully grasp our business requirements and suggested solutions we hadn't considered before. The team was highly knowledgeable and consistently kept us informed about the project's progress.

Are there any areas for improvement or something LEVIEV'S could have done differently?

I don't have any suggestions for improvement, everything was excellent.

BACKGROUND

Please describe your company and position.

I am the Director of Operations of Terratherm

Describe what your company does in a single sentence.

Terratherm provide Heating, Cooling, Ventilation and Air Conditioning solutions and services that set industry standards.  

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LEVIEV'S to accomplish?

• We hired Levievs to help us manage the growth of our customer support team as our business expanded. Our main objectives were to speed up response times, improve the quality of customer interactions, and make sure we could handle more inquiries without lowering the quality of our service.

SOLUTION

How did you find LEVIEV'S?

Online Search

Why did you select LEVIEV'S over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from LEVIEV'S were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Levievs offers full customer support services, dealing with questions from customers through various methods like email, chat, and social media. Their work included:

giving technical help
helping new customers get started
managing our customer relationship system
gathering and examining customer opinions

They also played a key part in creating and keeping a knowledge base up-to-date and setting up quality checks to make sure all customer interactions met our expectations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Levievs' involvement had a big effect. We noticed a noticeable increase in our customer satisfaction (CSAT) scores, which went up by 10% in the first six months of working together. Also, our average time to respond and solve issues dropped by over 50%, meaning we fixed problems faster and made customers happier. Overall, these numbers show a big improvement in how we handle customer support.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Levievs did a great job with project management. They always finished tasks on time and kept us updated regularly with progress reports. Their team was very quick to respond, often addressing our needs within just a few hours. They were also flexible and could easily adapt to any changes or new requirements. Their proactive problem-solving and commitment to improving continuously made sure the project stayed on course and met all our goals.

What was your primary form of communication with LEVIEV'S?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We're really impressed by how committed they are to helping us reach our objectives whenever they can or whenever we ask for their help.

Are there any areas for improvement or something LEVIEV'S could have done differently?

I can't think of anything.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of ENZUZO

Describe what your company does in a single sentence.

Enzuzo automates data privacy request tracking, reporting and the data deletion workflow so you can focus on what's important: growing your business.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LEVIEVS to accomplish?

• Address the particular issues of a fully cloud-based architecture.
• Improve our security posture in the face of significant expansion and limited in-house security personnel.
• With 24/7 monitoring, you can improve your threat detection and response capabilities.
• For improved administration, combine and simplify our current security technologies.

SOLUTION

How did you find LEVIEVS?

• Online Search
• Clutch Site

Why did you select LEVIEVS over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from LEVIEVS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Leviev's collaboration with us was extensive, as they implemented their MDR solution for 24/7 threat monitoring and response, as well as integrating all of our previous security systems into a single, easy-to-manage platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our entire security posture has significantly improved despite our quick expansion and constrained resources. We now have the centralized control of our security technologies, the round-the-clock threat detection and response we sought, and a great deal greater assurance regarding the protection and compliance of our data.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

When it came to project management, LEVIEVS was outstanding. They responded promptly to our requests and comments and swiftly implemented their answer. They genuinely seemed to be a part of our team.

What was your primary form of communication with LEVIEVS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their sincere dedication to protecting our data and proactive attitude to security truly stand out. Together, the flawless integration of our current technologies, the round-the-clock monitoring, the quick AI-powered threat response, and the emphasis on telemetry and metadata created a really outstanding solution. It's also impossible to overstate how responsive they are to criticism and how fast they make changes. 

Are there any areas for improvement or something LEVIEVS could have done differently?

NONE.

BACKGROUND

Please describe your company and position.

I am the Chief Growth Officer of HomeX

Describe what your company does in a single sentence.

The home services industry is plagued by issues impacting residents and providers, including a skilled labor shortage, outdated and inefficient processes, and knowledge gaps, which lead to poor customer experiences and sub-optimal profitability.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LEVIEVS to accomplish?

We hired Levievs to create an AI-powered customer service system.

SOLUTION

How did you find LEVIEVS?

Online Search

Why did you select LEVIEVS over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from LEVIEVS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We started with a thorough discussion where their team fully understood our needs. This resulted in creating a personalized AI model to assist our customer support. The integration was smooth, with their experts making sure the new AI system worked well with our current CRM and communication tools.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the system was put in place, we noticed a 50% decrease in response times and a 60% rise in customer satisfaction ratings. The AI system also cut down on operational costs by automating routine tasks.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They stuck to the schedule, kept us updated on progress, and quickly addressed our feedback.

What was your primary form of communication with LEVIEVS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Trust, expertise, and professionalism are the three key qualities that make them stand out. Levievs has everything we need, and they've assisted us in refining our focus, allowing us to deliver results more quickly. This has significantly contributed to our success.

Are there any areas for improvement or something LEVIEVS could have done differently?

No, I don't think there are any areas that need improvement.

BACKGROUND

Please describe your company and position.

I am the Chef of Ma Petite Cocotte

Describe what your company does in a single sentence.

Ma Petite Cocotte is a home delivery service for homemade meals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LEVIEVS to accomplish?

• We hired Levievs to update our restaurant website and add new features, like better online ordering, a reservation system, and a new menu display. This will make the website easier to use and help us connect more with our customers.

SOLUTION

How did you find LEVIEVS?

Online Search

Why did you select LEVIEVS over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from LEVIEVS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They updated our restaurant website with important features such as an online ordering system, reservation booking, and an interactive menu display. They also made sure the website works well on mobile devices and is optimized for search engines to improve user experience and visibility.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in more online orders and reservations, as well as more people visiting our website. Better SEO also made our restaurant easier to find on search engines.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Levievs delivered everything on time and quickly addressed our needs, maintaining clear communication and keeping us updated on the project.

What was your primary form of communication with LEVIEVS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their website design services were worth every penny. Whenever there's an issue, they fix it immediately, and my site runs flawlessly.

Are there any areas for improvement or something LEVIEVS could have done differently?

I don't have any suggestions for improvement because Levievs did an excellent job and completely met our requirements.

BACKGROUND

Please describe your company and position.

I am the Director of BCM Real Estate

Describe what your company does in a single sentence.

BCM Real Estate Ltd is a commercial property investment agency, specialising in the acquisition and disposal of properties in all sectors throughout the UK.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LEVIEV'S to accomplish?

• We hired Levievs to assist us with AI development.

SOLUTION

How did you find LEVIEV'S?

Online Search

Why did you select LEVIEV'S over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from LEVIEV'S were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Please provide a detailed description of the work to be done. Include a summary of the main outputs or results that will be delivered.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since we started working with Levievs, we've cut down a lot on the time we spend doing things manually, and we've seen a big jump in how many leads turn into customers. Their AI tools have also made our data analysis better, helping us make smarter choices. Overall, this partnership has really boosted how well we get things done.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They always finished tasks on time and kept us well informed. They were quick to respond to our requests and willing to make changes, making the whole process go smoothly.

What was your primary form of communication with LEVIEV'S?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Levievs did a great job managing our projects.

Are there any areas for improvement or something LEVIEV'S could have done differently?

Our experience with Levievs was mostly good, but they could do better by giving more updates at the beginning of the project. This would help with communication and make sure everyone is on the same page about what we want to achieve.