Callbox

BACKGROUND

Please describe your company and position.

 I am the Pre Sales Head of a consulting company 

Describe what your company does in a single sentence.

IT Consulting and Services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Callbox to accomplish?

• new market acquisition
• SAP success factor campaign

SOLUTION

How did you find Callbox?

• Referral
• Other

Why did you select Callbox over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Callbox were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Demand gen for our SAP line of products and services.

Social media campaign and Event/Webinar management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Sales Qualified Leads and Marketing Qualified Leads.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. The account manager was competent and the team in general was good.

What was your primary form of communication with Callbox?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Young and energetic workforce. They knew their job well. 

Are there any areas for improvement or something Callbox could have done differently?

More competitive in terms lf price and terms of engagement.

BACKGROUND

Please describe your company and position.

 I am the Head of Business Development of an information technology company 

Describe what your company does in a single sentence.

We provide digital identity solution to enable consumers to discover, collect, store, share and monetize their data.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Callbox to accomplish?

• Build the sales funnel

SOLUTION

How did you find Callbox?

Online Search

Why did you select Callbox over others?

• High ratings
• Pricing fit our budget
• Relevant industry experience

How many teammates from Callbox were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Lead database curation and enrichment, creation of lead generation collateral, lead nurturing, appointment setting

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Number of appointments booked with sales qualified leads 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered on time. Flexible to changes. Professional. 

What was your primary form of communication with Callbox?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were friendly and professional.

Are there any areas for improvement or something Callbox could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the CEO of an information technology company 

Describe what your company does in a single sentence.

Help organisations become data-driven

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Callbox to accomplish?

• Appointment generation
• Brand awareness

SOLUTION

How did you find Callbox?

Online Search

Why did you select Callbox over others?

• Great culture fit
• Company values aligned
• Professionalism

How many teammates from Callbox were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Create awareness about our services and solutions

Target pre-determined list of accounts based on Ideal Customer Profile and Personas

Create a pipeline of Qualified Leads and appointments 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Number of prospecting activities per week

Number of MQLs/SQLs generated

Response rate per account

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Took feedback very well

Customised campaign based on iterative feedback

Worked as an extension to our sales team

What was your primary form of communication with Callbox?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with their professionalism, detail-oriented approach, and timely delivery.

Are there any areas for improvement or something Callbox could have done differently?

Presentation of campaign results data could be improved

BACKGROUND

Please describe your company and position.

I am the Business Development Manager of Trimble Solutions (SEA)

Describe what your company does in a single sentence.

Selling 3D modeling and 3D visualization software

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Callbox to accomplish?

• Generate good quality and qualified sales leads

SOLUTION

How did you find Callbox?

Online Search

Why did you select Callbox over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Callbox were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sales Leads

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Qualified and Closed Sales Leads

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes 

What was your primary form of communication with Callbox?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

CallBox had a professional workflow and good execution process.

Are there any areas for improvement or something Callbox could have done differently?

Everything is ok

BACKGROUND

Please describe your company and position.

I am the VP of Sales of a managed service provider.

Describe what your company does in a single sentence.

We are a managed service provider across advisory, business continuity and cybersecurity services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Callbox to accomplish?

• Business Development
• Website Optimization
• Social Media Presence

SOLUTION

How did you find Callbox?

Online Search

Why did you select Callbox over others?

• Good value for cost
• References

How many teammates from Callbox were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Business Development: Email Outreach, Cold Calling, Social Media

SEO & Website Optimization

Campaign Management

Event Marketing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Top of funnel increase by 60%

Appointment setting increased by 50%

Open rates on email tripled

Tripled our call metrics - outbound

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very detailed group.

As long as we reply to their weekly candence the project stays on track, very responsive to one off requests.

What was your primary form of communication with Callbox?

Virtual Meeting

What did you find most impressive or unique about this company?

Culture - many employees at 10+ years tenure

Attention to detail

The results are delivered on activity levels and client meetings.

Are there any areas for improvement or something Callbox could have done differently?

Perhaps a bit more analysis of our existing client base - but in our case we are looking to expand the footprint of our ICP, so we provided a desired ICP.

BACKGROUND

Please describe your company and position.

I am the Senior Marketing Manager of Wallex

Describe what your company does in a single sentence.

Cross-border Payment, Financial Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Callbox to accomplish?

• Appointments

SOLUTION

How did you find Callbox?

Online Search

Why did you select Callbox over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

How many teammates from Callbox were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

finding databases

lead generation

appointment settings

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

qualified meeting generated

Describe their project management. Did they deliver items on time? How did they respond to your needs?

deliver ontime

responsive and helpful teams

What was your primary form of communication with Callbox?

Virtual Meeting

What did you find most impressive or unique about this company?

We're impressed with their good reporting and responsive teams.

Are there any areas for improvement or something Callbox could have done differently?

more sales qualified leads

BACKGROUND

Please describe your company and position.

 I am the Digital Marketing Manager - Demand Gen of an information technology company 

Describe what your company does in a single sentence.

Global cybersecurity company that provides integrated and automated security solutions to protect networks, devices, and data across organizations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Callbox to accomplish?

• Lead Generation
• Drive RSVPs
• BANT Leads

SOLUTION

How did you find Callbox?

• Online Search
• Other

Why did you select Callbox over others?

• Close to my geographic location
• Good value for cost

How many teammates from Callbox were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had a great experience working with Callbox for our lead generation campaigns. Their team excelled in delivering high-quality BANT leads that met our expectations and significantly contributed to our pipeline. They also did an excellent job driving RSVPs for our webinars and events, ensuring strong attendance and engagement. Callbox's professionalism, efficiency, and commitment to results truly set them apart. Highly recommend their services for anyone looking to boost their outreach and lead quality!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

 we achieved a 30% ROI from our investment, demonstrating their ability to deliver measurable results.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Callbox consistently delivered high-quality leads and ensured timely replacements when needed, maintaining a smooth and efficient process.

What was your primary form of communication with Callbox?

Virtual Meeting

What did you find most impressive or unique about this company?

Lead Quality

Are there any areas for improvement or something Callbox could have done differently?

Improve the database in SEA region and keep up the good work

BACKGROUND

Please describe your company and position.

I am the Portfolio Manager & Advisory of 5I Ventures

Describe what your company does in a single sentence.

Venture Capital funding with added value

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Callbox to accomplish?

Generate marketing qualified leads in specific markets and industries

SOLUTION

How did you find Callbox?

Referral

Why did you select Callbox over others?

• High ratings
• Referred to me

How many teammates from Callbox were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Generating leads across 3 markets in the consumer healthcare and pharma space. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Generated leads with relevant local companies that were not on our radar. 

Being able to pivot the campaign startegically where needed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Responsive, quick and effective. 

Were able to adapt to our specific needs of the campaign and weekly check-ins helped to maintain alignment of success

What was your primary form of communication with Callbox?

Virtual Meeting

What did you find most impressive or unique about this company?

They have a very friendly and approachable staff. And very flexible and agile in their way of working and to ensure campaign requirements are met.

Are there any areas for improvement or something Callbox could have done differently?

The default campaign reporting could be more extensive and detailed. Proactively providing more insights to the client about campaign progress beyond just a few charts.

BACKGROUND

Please describe your company and position.

I am the Product Manager of a healthcare company.

Describe what your company does in a single sentence.

My company which is also present in more than 160 countries, strives to improve health of people worldwide  through modern diagnostics of infectious diseases. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Callbox to accomplish?

• To generate leads from a funnel of healthcare practitioners
• Connect the key stakeholder to my company for discussion.
• To increase awareness through outreach activities (outbound calls, emails, social media and instant messaging)

SOLUTION

How did you find Callbox?

Referral

Why did you select Callbox over others?

• High ratings
• Referred to me

How many teammates from Callbox were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Lead generation

-800 outreach activities per week

Appointment setting

Outbound Channels
Voice
Email
Social Media Messaging
Instant Messaging
Content Creation + Management
Outreach copies
EDMs
Landing Pages
Sales and Marketing Alignment
Appointment Confirmation
Appointment Tracking and Pipeline Forecasting
Sales Cadence Recommendation
Second Meeting Follow-up
HubSpot CRM Account

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Conversion of identified leads, quality of leads set for appointment should be from the C-suite and decision maker level of each institution, number of appointmnets set per week

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Callbox delivered on the high quality of leads generated and on the stakeholders that they have scheduled for a meeting with us. They're open to feedback and suggestions on how to improve the process further to get the best possible ROI.

What was your primary form of communication with Callbox?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They said they did not have that much leads from the healthcare industry and will try to get from several sources but after a month, they were able to revert with high quality leads. They are also quick to revert whenever there are tweaks that needed to be implemented with the lead generation process. 

Are there any areas for improvement or something Callbox could have done differently?

Maybe just on the flexibility of payment that could have allowed us to pay after the project as customary instead of before the event which required more approvals 

BACKGROUND

Please describe your company and your position there.

I am the commercial manager if Arian Holding. Our company is a global trade and service provider within the MENA region

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Callbox, and what were your goals??

To generate active leads from Europe and the USA for our commercial projects

SOLUTION

How did you select this vendor and what were the deciding factors?

We went through the net and social in order to find the right partner for this and finally found CallBox a trusted and capable outsourcing partner

Describe the project in detail and walk through their service package, including any calling tools used.

They used the integrated marketing plan for targeting the potential clients

Who did you work with and what was the feedback process like?

I want in touch with Lu who is professional and passionate Callbox representative and I am happy with the result

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the service?

they fully understand our needs and requirements proposed the possible options and tried to lead us to the best one

Describe their project management style, including communication tools and timeliness.

emails, whats app, LinkedIn they used to connect at the proper time and occasion

What did you find most impressive or unique about this company?

We were impressed by their long-time experience and willingness to bring value to both sides.

Are there any areas for improvement or something they could have done differently?

I believe they could offer a more flexible package in terms of service fee