Call Center Services PROJECT HIGHLIGHT
Top Call Center Services & Voice Services for Small Business in Canada
78 Companies
Best Call Center Companies & Voice Services for Small Business in Canada
Sponsored
-
Featured
What are Featured Providers?
$5,000+$50 - $99 / hr250 - 999Serves CanadaServices provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingSureCall is a comprehensive contact center service provider specializing in customer support services, inbound and outbound call handling, and telephonic support. Across their reviews, SureCall is praised for their exceptional project management skills, responsiveness, and flexibility, with over 80% of users highlighting their efficient communication and quick response times. Their ability to customize solutions to meet specific client needs is frequently noted as a key strength.
5 of 7 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costWas this helpful?
Average Project Cost Breakdown
What Clients Have Said
Clients consistently commend SureCall for their competitive pricing and exceptional value for money. One client noted their 'good value for cost' and praised the flexibility and culture fit. Another highlighted that SureCall designed a tailored solution at a 'very reasonable price.' Overall, the sentiment is positive, with users feeling that the cost aligns well with the quality of service provided, making them a reliable choice for various business needs.
Was this helpful?
More responsive than most other service providers
SureCall is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Was this helpful?
Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves CanadaServices provided
20% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Flexible
The overall sentiment regarding flexibility in client feedback is overwhelmingly positive. Clients highlight Hugo's ability to adapt to changing needs and deliver on time, facilitating seamless communication and collaboration. For instance, one client noted, "Hugo's remarkable grasp of our company culture" and their "dedication to our specific requirements was evident in their personalized approach and flexible solutions." Another client emphasized their "flexibility and dependability," underscoring the company's commitment to meeting diverse client demands effectively.
-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
-
Customer Support for IT Company
5.0 Aug 24, 2023The Hugo team is pretty flexible so it’s not hard to connect. Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed.
-
Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness. Every month we can adapt our plan. Multichannel Communication: Leveraging Slack, email, and monthly meetings, they ensure seamless collaboration and updates.
-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner.
-
Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
Was this helpful?
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
Was this helpful?
Average Project Cost Breakdown
What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
Was this helpful?
Was this helpful?
-
-
The Sales Factory
Look for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$25,000+Undisclosed50 - 249Toronto, CanadaServices provided
15% Call Center Services70% Sales Outsourcing15% Market ResearchThe Sales Factory is a dynamic provider of outbound call center and lead generation services. They excel in strategic outreach, generating high-quality leads, and seamless integration with clients' systems. With 100% of reviews citing their professionalism and organization, the company is praised for its responsiveness and effective sales pipeline enhancements. Areas for slight improvement include data integration.
Reviews mention Flexible
Clients consistently highlight the flexibility of The Sales Factory as a key strength. For instance, one client noted their 'willingness to work with us to define a prospect list,' while another emphasized their 'outstanding project management' and ability to incorporate flexibility into existing processes. Overall, the sentiment regarding flexibility is highly positive, indicating that The Sales Factory adapts well to client needs and fosters a collaborative environment.
-
Lead Gen & Outsourced Business Staff for IT Services Co
5.0 Aug 7, 2024Their flexibility and willingness to work with us to define a prospect list were impressive. There was some disagreement initially about the Ideal Customer Profile (IDP) that could have been more clearly defined, but I think that was primarily related to some internal turnover that we had during the ramp-up period.
-
Lead Generation for Geotechnical & Engineering Services Co
5.0 Aug 6, 2024They flexed to meet our needs and requirements in order to reach our target audience. I believe as our relationship with Sales Factory develops over time, we will be able to hone in on our target market.
-
Mkt Research & Sales Outsourcing for Tech Cert & Training Co
5.0 Jul 31, 2024We really appreciated the flexibility they brought within their existing processes. This allowed for some nuance and learning on both sides. No. The process worked. In fact, I've taken some of what I learned from TSF and put it into our own internal sales processes.
-
Sales Outsourcing for Portable Sawmill Manufacturer
4.5 May 3, 2024Pretty dynamic, modular and flexible. They understand sales. Performance may increase if we spend a little more time continually evolving the knowledge and training to connect deeper and faster with leads.
Was this helpful?
4 of 9 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center & Lead Gen Services for Logistics Co
4.5 — The Sales Factory provided lead generation services for a logistics company. The team was responsible for cold calling, emailing, and sourcing new leads to pass to the client's sales Read more
Was this helpful?
0 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costReviewed 1 time in the past 6 months
Recent reviews of The Sales Factory highlight their effectiveness in generating high-quality leads for clients in the logistics sector. One client praised their strategic outreach and tailored messaging, which significantly improved lead volume and conversion rates. The professionalism and responsiveness of the team were consistently noted, along with their seamless communication through tools like Slack and Google Meet. Overall, clients expressed high satisfaction with no reported areas for improvement.
Was this helpful?
Was this helpful?
-
-
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingSureCall is a comprehensive contact center service provider specializing in customer support services, inbound and outbound call handling, and telephonic support. Across their reviews, SureCall is praised for their exceptional project management skills, responsiveness, and flexibility, with over 80% of users highlighting their efficient communication and quick response times. Their ability to customize solutions to meet specific client needs is frequently noted as a key strength.
5 of 7 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Customer Support for Advertising & Marketing Firm
5.0 — SureCall provides ongoing bilingual 24/7 customer phone and email support for an advertising and marketing firm. They've created training decks and tracked customer support data. Read more
Was this helpful?
Average Project Cost Breakdown
What Clients Have Said
Clients consistently commend SureCall for their competitive pricing and exceptional value for money. One client noted their 'good value for cost' and praised the flexibility and culture fit. Another highlighted that SureCall designed a tailored solution at a 'very reasonable price.' Overall, the sentiment is positive, with users feeling that the cost aligns well with the quality of service provided, making them a reliable choice for various business needs.
Was this helpful?
More responsive than most other service providers
SureCall is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Was this helpful?
Was this helpful?
-
$5,000+$50 - $99 / hr10 - 49Toronto, Canada
Services provided
10% Call Center Services65% Sales Outsourcing10% CRM Consulting and SI +3 services5% Content Marketing5% Email Marketing5% Web DesignPurple Sales is a professional sales development company offering comprehensive outbound call and telemarketing services, as well as customer support solutions, to enhance client business growth. Their expertise in creating sales pipelines, lead generation, and managing outbound email and call campaigns reflects in positive reviews, with 80% of clients highlighting their ability to align with internal processes and exceed targets. Companies commend Purple Sales for their professional project management and their approach to becoming an integrated part of the client's team.
Reviews mention Flexible
Purple Sales has received positive feedback regarding their flexibility in adapting to client needs. Clients appreciated their willingness to modify weekly reports to better suit requirements and their openness to suggestions. For instance, one client noted that Purple Sales actively engaged in discussions to streamline reporting processes despite initial confusion over tool usage. Overall, the sentiment reflects satisfaction with their adaptability and responsiveness throughout the collaboration.
-
Marketing & Advertising for Web & Mobile App Dev Company
5.0 Jul 13, 2021Purple Sales keeps us informed of the progress regularly with weekly reports and biweekly meetings to discuss campaign strategies. We have also created an online chatroom to facilitate convenient exchange of information and feedback. Purple Sales works actively towards the project and is also quick to respond to our questions and needs. They are open to change and suggestions, such as being flexible with how they create weekly reports for us to meet our needs.
Was this helpful?
0 of 5 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Services for Cybersecurity Company
4.0 — Purple Sales provides appointment-setting services for a cybersecurity company. They have launched a campaign for the client's SecureDNS solution and created the content for the landing page. Read more
Was this helpful?
Average Project Cost Breakdown
What Clients Have Said
Clients have consistently praised Purple Sales for delivering strong value relative to their costs, often citing 'good value for cost' and 'pricing fit our budget' as key reasons for their selection. One client noted a 32% improvement in conversion rates and a significant reduction in customer acquisition costs, highlighting the effectiveness of Purple Sales' strategies. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the return on investment and the quality of service provided.
Was this helpful?
Was this helpful?
-
-
$1,000+$25 - $49 / hr10 - 49Fredericton, Canada
Services provided
65% Sales Outsourcing15% Corporate Training & Coaching10% CRM Consulting and SI +1 service10% RecruitingAtlantic Growth Solutions is a company specializing in outbound call center and telemarketing services, focusing on B2B lead generation. Feedback indicates a high level of satisfaction, with reviewers highlighting their efficiency and personalized engagement model. Approximately 80% of comments praise their effective project management and the flexibility provided by their CEO.
Reviews mention Flexible
Clients have expressed high regard for Atlantic Growth Solutions' flexibility in accommodating their needs. One client noted Mark, the Principal & CEO, was particularly adaptable during the selection process, ensuring their financial model aligned with the client's budget. This custom approach contrasted favorably with competitors' rigid offerings. Overall, the sentiment surrounding flexibility is positive, highlighting Atlantic's commitment to tailoring solutions to meet specific client requirements.
-
Call Center Services for Digital Imaging Service
5.0 Jul 12, 2021I really appreciate Mark (Principal & CEO). He was flexible with our needs throughout the selection process and made sure that their financial model was in line with our budget. They didn’t just offer a one-size-fits-all solution. Rather, they came up with a system that fit both companies.
Was this helpful?
1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Imaging Service
5.0 — Atlantic Growth Solutions provides call center services, reaching out to leads to set up meetings with the client. They also support email and LinkedIn marketing efforts with their original Read more
Was this helpful?
Average Project Cost Breakdown
What Clients Have Said
Clients consistently express satisfaction with the cost-effectiveness and value provided by Atlantic Growth Solutions. One client noted that their $10,000–$15,000 investment resulted in work that would have taken a year to achieve independently. Another client, spending around $100,000, reported receiving 8–9 qualified leads monthly, meeting their expectations. Overall, clients appreciate the tailored approach and the high quality of service delivered within budget, reinforcing the company's reputation for delivering exceptional value.
Was this helpful?
1 of 1 reviews is 5 starsUnknown avg. project costReviewed 1 time in the past 6 months
Recent client feedback for Atlantic Growth Solutions highlights their effective collaboration and impactful results. A notable review praised Kent's contributions, resulting in a 30% increase in average deal size and a 40% reduction in sales cycle duration. Clients appreciated the structured approach, timely delivery, and responsiveness to needs. Overall, the sentiment reflects strong satisfaction with the company's ability to enhance sales processes and deliver on commitments.
Was this helpful?
-
-
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingDMT Business Development is a lead generation company specializing in outbound lead generation and appointment setting. Across its reviews, 100% of clients praised their tailored and responsive communication, highlighting their proactive approach and personalization. Approximately 86% of reviewers noted significant improvements in their sales pipelines, underscoring DMT's effectiveness in delivering high-quality leads and fostering client engagement.
Reviews mention Flexible
The sentiment regarding flexibility in client feedback is overwhelmingly positive. Clients consistently highlight DMT Business Development's adaptability, particularly in adjusting outreach strategies based on feedback. One client noted their impressive flexibility in optimizing outreach efforts, while another emphasized their willingness to accommodate changing needs and schedules. Overall, clients appreciate the quick response times and the ability to implement modifications swiftly, contributing to successful collaborations.
-
Staff Augmentation for Recruiting Company
4.5 May 10, 2023Dasha our project manager was always available and attentive to our needs, very accommodating and helpful as well as pleasant. Flexibility and willing to work with their client's changing needs.
-
Email & Lead Gen Campaigns for Photo & Video Automation Co
5.0 Apr 27, 2023Sales Nash has demonstrated exceptional responsiveness and flexibility throughout our engagement, providing valuable insights and guidance that allowed us to optimize our outreach efforts. Sales Nash consistently demonstrated a willingness to adjust meeting times according to our availability, which greatly facilitated our collaboration. Moreover, Sales Nash's prompt and efficient communication has been a standout feature of our engagement.
-
Outbound Sales for SaaS Company
5.0 Feb 19, 2023On a weekly basis, we meet with the team to review their results and provide feedback. They implement modifications quickly and adapt to any situation, demonstrating their flexibility even with last-minute changes. We communicate through several channels 24/7 enabling quick decision-making.
-
Lead Generation Services for IT Solutions Company
5.0 Jun 17, 2025The flexibility of DMT Business Development was a big plus. They were able to adapt to our changing needs and requirements seamlessly. This adaptability made it easier to work with them and ensured that the project continued smoothly despite any changes.
-
Lead Generation Services for Conversational AI Co
4.5 Jul 4, 2025DMT was really easy to work with. They stayed on top of everything, delivered on time, and were always quick to adjust based on our feedback. What impressed us the most was how flexible they were and the team optimized the outreach as per feedback.
Was this helpful?
17 of 17 Call Center Services reviews are 5 stars12 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Lead Generation for Employee Onboarding Platform
5.0 — DMT Business Development provided lead generation services for an employee onboarding platform. The team managed outbound lead generation and targeted companies that matched the client's ideal Read more
Was this helpful?
24 of 25 reviews are 5 stars12 new reviews for Call Center Services servicesLess than $10,000 avg. project costReviewed 25 times in the past 6 months
In recent reviews, clients praised DMT Business Development for their effective lead generation and appointment-setting capabilities, resulting in a steady flow of qualified leads and significant business growth. Notably, one client noted a 30% increase in new sign-ups, while another highlighted their strategic focus on decision-makers. Overall sentiment reflects high satisfaction with DMT's responsiveness and project management, with clients appreciating their personalized approach and flexibility in adapting strategies based on feedback.
Was this helpful?
Was this helpful?
-
-
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingMartal Group specializes in lead generation and sales engagement, utilizing multi-channel approaches including email, phone calls, and LinkedIn interactions. The company has received diverse feedback, with approximately 70% of reviews highlighting their responsiveness and ability to meet targets, while areas for improvement include empathy towards clients and quicker adaptation to feedback. Their telemarketing services are often praised for the seamless integration with client teams and innovative approaches.
Reviews mention Flexible
The sentiment regarding flexibility in Martal Group's service is overwhelmingly positive. Clients have praised the company's adaptability in meeting specific project needs. For instance, one client noted, "Their flexibility in accommodating our needs has been the icing on the cake," while another remarked on their "agile marketing approach" that allowed for quick strategy shifts. This responsiveness has been crucial in fostering strong working relationships and ensuring project success.
-
Marketing Strategy for Link Building Agency
5.0 Nov 22, 2023Their team was quick and efficient. They have a streamlined process for content marketing, resulting in a quick turnaround on every project. Their flexibility in accommodating our needs has been the icing on the cake.
-
Outbound Sales Strategies for Freight Digital Platform
4.0 Dec 10, 2020Their quickness at learning our product and industry as well as their ability to pivot impressed us. Flex quickly based on our feedback and their interaction with the prospects (better than competitor).
-
Business Development for Technology Transfer Office
4.0 Sep 19, 2019They are a very cost-effective and flexible alternative to hiring an in-house sales team.
-
Business Development & Marketing for Computer Software Firm
5.0 Aug 18, 2019MARTAL group is very flexible and has the expertise to learn new products, markets, and technology domain. They have very good experience in market penetration.
-
Lead Generation Marketing Partnership for SaaS
4.5 May 28, 2019The effectiveness of the conversion process should be improved. On the upside, they were rather flexible in incorporating updates to our marketing materials as we refined them every week by incorporating feedback from early prospects.
Was this helpful?
7 of 12 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Services for Consulting Co
5.0 — Martal Group provided call center services for a consulting company. The team called target organizations to secure meetings for the client’s field salesforce in an effort to generate leads. Read more
Was this helpful?
3 of 5 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costReviewed 5 times in the past 6 months
In the past six months, Martal Group has received positive feedback for their professionalism, effective communication, and strong project management. Clients highlighted their impressive lead generation strategies, with one noting a 15% increase in inbound traffic. However, there was a notable concern regarding a lack of results for one client, who felt that their needs were not adequately addressed. Overall, sentiment remains largely favorable, emphasizing Martal Group's alignment with client values and their proactive approach.
Was this helpful?
Was this helpful?
-
-
$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Services provided
10% Call Center Services20% IT Managed Services15% Custom Software Development +5 services15% Customer Service Outsourcing10% Application Management & Support10% Enterprise App Modernization10% Finance & Accounting Outsourcing (FAO)10% Web DesignFlairsTech is a Call Center Services provider specializing in inbound and outbound call handling, customer support, and technical services. The company consistently receives positive feedback, with a 97% customer satisfaction rate mentioned by one reviewer. Clients commend their professionalism, adaptability, and alignment with company values, emphasizing their ability to integrate seamlessly with client teams and processes.
Reviews mention Flexible
Clients consistently praise FlairsTech for their flexibility in adapting to specific project needs. One CEO noted their ability to ramp up teams rapidly during service transitions, while a media strategist highlighted their impressive responsiveness and adaptability in custom projects. Additionally, a Senior Director emphasized FlairsTech's quick candidate placement and backup resources as a significant asset. Overall, the sentiment reflects a strong appreciation for FlairsTech's commitment to accommodating client requirements.
-
Graphic Design for Media Company
4.0 Jul 28, 2023We were impressed with their flexibility and the value they contributed.
-
Customer Success Management Service for Software Company
5.0 Apr 12, 2023Flexibility in finding candidates quickly and having back ups in the wing should we need resource quickly. The dedication of their people is also very impressive.
-
Customer Service Outsourcing for Travel Agency
5.0 Jun 14, 2024Flairstech is very flexible and able to adapt to its customers needs. Moreover, FlairsTech has a strong culture of innovation and getting things done, which is aligned with our company culture.
Was this helpful?
4 of 4 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Travel Agency
5.0 — FlairsTech provides ongoing customer support services for a travel agency. They focus on email and chat support and handling phone calls. The team also assists with back-office operations. Read more
Was this helpful?
Average Project Cost Breakdown
What Clients Have Said
FlairsTech is consistently recognized for providing good value for money, with clients noting that their pricing aligns well with budget expectations. One client highlighted that FlairsTech's pricing fit their budget while offering a great culture fit and high-quality service. Another mentioned that their unique pricing model allowed for effective budgeting in customer support. Overall, the sentiment reflects satisfaction with the cost-effectiveness of FlairsTech's services.
Was this helpful?
Was this helpful?
-
-
$1,000+$150 - $199 / hr50 - 249Markham, Canada
Services provided
30% Call Center Services35% IT Managed Services20% Cybersecurity +1 service15% Cloud Consulting & SIIT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Toronto, Canada
Services provided
20% Staffing15% Back Office Outsourcing15% Customer Service Outsourcing +4 services15% HR Outsourcing15% Recruitment Process Outsourcing15% Sales Outsourcing5% Finance & Accounting Outsourcing (FAO)WorkStaff360 provides virtual assistant services, including customer service and inventory management. Based on client reviews, the company is recognized for affordability and professionalism, delivering timely and responsive service. Clients appreciate the value WorkStaff360 offers, though there is a suggestion for expanding their services to include onshore virtual assistants.
-
$25,000+Undisclosed1,000 - 9,999Rothesay, Canada
Services provided
10% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +12 services10% Finance & Accounting Outsourcing (FAO)10% IT Managed Services5% API Development5% Accounting5% Application Management & Support5% CRM Consulting and SI5% Custom Software Development5% Ecommerce Marketing5% Graphic Design5% Social Media Marketing5% Unified Communications Consulting & SI5% Video ProductionIT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Toronto, Canada
Services provided
10% Call Center Services20% Back Office Outsourcing20% Search Engine Optimization +5 services10% Content Marketing10% Graphic Design10% Social Media Marketing10% Web Design10% Web DevelopmentTask Virtual is a company offering Customer Support Services and Call Handling, particularly excelling in medical billing. Reviewers highlight their ability to deliver quality work quickly, with 100% positive feedback on their efficiency and helpful suggestions. They save clients approximately 20 hours weekly and $200 in costs, although some feedback suggests improvements in providing update information.
Reviews mention Flexible
Task Virtual has received positive feedback regarding their flexibility, which is consistently highlighted by clients. One CEO noted their 'flexible approach that made collaboration effortless,' while a marketing strategist praised their 'ability to provide solutions to every problem,' contrasting it with other firms that lacked adaptability. Overall, clients appreciate Task Virtual's responsive nature and their commitment to accommodating evolving project requirements, contributing to a productive partnership.
-
BPO Services for Creative Design Agency
5.0 May 17, 2022We're impressed with their ability to provide solutions to every problem. I have worked with many companies some of them do not adjust and try not to be flexible with any requirement that comes in. Obviously every company needs improvement nobody is perfect. We did face some issues, which we conveyed to them and they sorted out very quickly.
-
Back Office Outsourcing for Cleaning Products Company
5.0 May 27, 2025Task Virtual demonstrated excellent project management, consistently meeting deadlines and quickly adapting to changing priorities. Their communication was proactive, and they were highly responsive to our feedback and evolving requirements. Their attention to detail and commitment to quality stood out, alongside a flexible approach that made collaboration effortless.
Was this helpful?
0 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Services for Accounting & Advisory Firm
5.0 — Task Virtual provided call center services for an accounting and advisory firm. The team handled client calls, appointment scheduling, and information dissemination regarding the client's financial Read more
Was this helpful?
Average Project Cost Breakdown
What Clients Have Said
Client feedback highlights Task Virtual's exceptional value for money, often citing their services as highly cost-effective. For instance, a CEO noted the company's 'good value for cost' and another emphasized their ability to streamline operations while saving costs. Overall sentiment reflects satisfaction with the balance of quality and affordability, with clients appreciating significant improvements in efficiency and productivity, while also achieving measurable outcomes within budget constraints.
Was this helpful?
38 of 39 reviews are 5 starsLess than $10,000 avg. project costReviewed 39 times in the past 6 months
In the last six months, Task Virtual has received overwhelmingly positive feedback from clients across various industries. Clients praised their clear communication, timely delivery, and ability to tailor solutions to specific needs. Notable successes include a 30% increase in social media engagement for one client and a 62% rise in organic traffic for another. Clients highlighted Task Virtual's deep understanding of their respective fields, with many expressing satisfaction and noting no areas for improvement.
Was this helpful?
-
-
$1,000+Undisclosed10 - 49Langley, Canada
Services provided
80% Sales Outsourcing10% Content Marketing10% Search Engine OptimizationFiveRings Marketing is a lead generation and business development company, excelling in securing qualified meetings and optimizing digital marketing strategies. Reviews consistently highlight their reliable project management and responsiveness. Approximately 90% of reviews praise their proactive communication and commitment to client success, emphasizing their ability to deliver and exceed expectations.
Reviews mention Flexible
The sentiment regarding FiveRings Marketing's flexibility is overwhelmingly positive. Clients noted their responsiveness and adaptability to changing needs, with one client highlighting their ability to pause, restart, and adjust campaigns as required. Another mentioned the impressive flexibility in communication, including providing recorded updates when meetings were missed. Overall, FiveRings is recognized for their innovative and creative approach, making them a valuable partner for evolving project requirements.
-
LinkedIn Mktg & Lead Generation for Financial Consulting Co
5.0 Jan 31, 2024Their innovative, creative, flexible, and good use of technology tools and social media expertise was impressive.
-
PPC Services for AI Platform
5.0 Jan 15, 2024They were highly flexible in catering to our needs, even providing recorded updates when we weren't available for a meeting and pausing/restarting/adjusting campaigns according to the shifting needs of our startup.
Was this helpful?
Average Project Cost Breakdown
What Clients Have Said
FiveRings Marketing is consistently recognized for offering excellent value for money, with clients highlighting their pricing as fitting within budgets while delivering substantial results. One client noted a $32,000 contract secured through their services, while another praised their ability to exceed expectations in lead generation, stating the partnership proved invaluable. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of their services, alongside a commitment to quality and responsiveness.
Was this helpful?
1 of 1 reviews is 5 starsUnknown avg. project costReviewed 1 time in the past 6 months
In recent reviews, FiveRings Marketing has garnered positive feedback for their effective project management and transparency. Clients highlighted their ability to deliver on promises and maintain open communication throughout the process. One client noted the successful booking of qualified meetings and expressed gratitude for the positive changes brought to their business. Overall, the sentiment is highly favorable, with no significant areas for improvement identified by clients.
Was this helpful?
Was this helpful?
-
-
$5,000+$150 - $199 / hr10 - 49Calgary, Canada
Services provided
100% Sales OutsourcingAlphoric is a marketing agency specializing in lead generation and appointment setting, praised for its data-driven approach and value for cost. They receive overwhelmingly positive feedback, with 100% of reviewers highlighting the company's commitment to client success and prompt communication. Clients report significant improvements in sales outcomes, such as a 60% increase in close rates and booking numerous qualified calls.
Reviews mention Communicative
Clients have expressed a highly positive sentiment regarding Alphoric's communicative approach. One client highlighted the 'excellent' project management and noted that 'communication through Slack was great,' with 24/7 support available. Additionally, the client appreciated that the team 'truly cares about what they're doing,' indicating a commitment to responsive and effective communication throughout the project.
-
Call Center Servcies for Marketing & Research Agency
5.0 Aug 15, 2023The project manager was excellent. Everything was on time, communication thru slack was great and there was always support available 24/7 if we needed it.
Was this helpful?
Average Project Cost Breakdown
What Clients Have Said
Clients consistently praised Alphoric for its competitive pricing and exceptional value for money. Feedback highlighted that their services fit within budget while delivering significant results, such as a 60% increase in close rates and substantial revenue growth. One client noted Alphoric's commitment to quality and support, stating that the team 'truly cares' about their work. Overall, clients expressed high satisfaction with the cost-effectiveness and results achieved through Alphoric's services.
Was this helpful?
Was this helpful?
-
-
$1,000+Undisclosed10 - 49Toronto, Canada
Services provided
85% Call Center Services15% Customer Service OutsourcingVeta Virtual is a professional contact center service provider specializing in customer support services, particularly for legal and software companies. The company is highly praised for its adaptability and customer-oriented approach, with 100% of reviewers expressing satisfaction with their telephonic support. Clients commend Veta Virtual for reducing missed calls significantly and enhancing customer service experiences with their responsive and knowledgeable staff.
Reviews mention Flexible
Clients have consistently praised Veta Virtual Receptionist for their flexibility in service offerings. One client noted the availability of 'flexible and scalable packages that fit perfectly' with their needs. Another highlighted the 'direct and flexible' project management style, emphasizing responsive communication and tailored solutions. Overall, the sentiment reflects strong satisfaction with Veta's adaptability, allowing clients to focus on their core business while effectively managing appointments and calls.
-
Virtual Receptionist Services for Lead Generation Company
5.0 Jun 14, 2021The ability to adjust fast when needed. The constant feedback that Andy provided if there was anything he noticed on his end that he picked up on and his end and his willingness to help our project succeed.
Was this helpful?
38 of 39 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Virtual Assistant for Boutique Law Firm
5.0 — Veta Virtual acts as a boutique law firm's virtual receptionist. They schedule meetings for attorneys and attorneys and maintain a single calendar of meetings and provide warm transfers of each Read more
Was this helpful?
3 of 3 reviews are 5 stars3 new reviews for Call Center Services services$10,000 – $49,000 avg. project costReviewed 3 times in the past 6 months
Recent reviews for Veta Virtual indicate a strong overall sentiment of satisfaction among clients. Notably, a law firm reported a reduction in missed calls from 35% to 2%, significantly enhancing responsiveness. Clients appreciate Veta's prompt communication and adaptability, with one praising their agents for providing a friendly, consistent experience. Another client highlighted Veta's detail-oriented approach and proactive support, emphasizing their significant contribution to business growth without requiring additional resources.
Was this helpful?
Was this helpful?
-
-
$10,000+< $25 / hr250 - 999Dorval, Canada
Services provided
52% Call Center Services20% Back Office Outsourcing15% Sales Outsourcing +1 service13% Customer Service OutsourcingCanadaDirect is a provider of outbound telemarketing services with expertise in Contact Center Services and live agent solutions. Reviews highlight their exceptional project management skills and entrepreneurial focus, contributing to a 20% increase in sales and a significant reduction in customer complaints. Overall, feedback is overwhelmingly positive, with no noted areas for improvement.
1 of 1 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Voice Services for Financial Services Marketing Company
5.0 — CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in. Read more
Was this helpful?
Average Project Cost Breakdown
What Clients Have Said
Clients have reported that CanadaDirect provides excellent value for money, with one review highlighting an annual investment of $3,000,000–$5,000,000 resulting in significant returns, including a 20% increase in sales. The company is praised for its project management capabilities and compliance focus, making it a preferred choice over competitors. Overall, clients feel that CanadaDirect's pricing aligns well with the quality of service delivered.
Was this helpful?
-
$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Services provided
30% Call Center Services30% Sales Outsourcing25% Email Marketing +1 service15% Content Writing ServicesBitWide is a company specializing in outbound call center and telemarketing services, focusing on lead generation and customer engagement. The reviews reflect a positive overall sentiment, with 100% of clients commending their effective communication and adaptability. Notably, 60% of reviewers appreciated their project management and service customization, while 40% highlighted the responsiveness of their team in addressing client needs.
Reviews mention Flexible
Clients have praised BitWide for their flexible and adaptive project management approach, emphasizing their responsiveness and effective communication. One client noted, 'They have a flexible and adaptive project management methodology,' highlighting how this adaptability enhances their service delivery. Overall sentiment reflects a strong appreciation for BitWide's professionalism and commitment to maximizing client time, contributing positively to project outcomes.
-
Call Center Services for CRM Company
5.0 Oct 11, 2023BitWide is communicative, responsive, and engaged in how they execute. They have a flexible and adaptive project management methodology. They bring a level of professionalism that is hard to find in the outsourced sales industry.
Was this helpful?
6 of 6 Call Center Services reviews are 5 starsLess than $10,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Sales Outreach for IT Company
5.0 — BitWide provided call center services for an IT company. They were responsible for connecting with prospects through LinkedIn and following up with unresponsive leads each month through phone calls. Read more
Was this helpful?
Average Project Cost Breakdown
What Clients Have Said
Clients consistently highlight BitWide's competitive pricing and strong value for money. For instance, one client noted their 'good value for cost' while another appreciated the 'affordable' services compared to competitors. Overall sentiment reflects satisfaction with the return on investment, as multiple reviews mention effective lead generation and increased profitability, underscoring that clients perceive BitWide's services as a worthwhile expenditure.
Was this helpful?
Was this helpful?
-
-
UndisclosedUndisclosed50 - 249Toronto, Canada
Services provided
50% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +1 service10% Sales Outsourcing24H Virtual is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services, Inbound Call Center, and Call Handling. Reviewers consistently highlight their professionalism, responsiveness, and adaptability, with approximately 95% of feedback being positive. Many emphasize their effective communication and flexibility, particularly in managing after-hours services and unique projects.
Reviews mention Flexible
Clients have consistently praised 24H Virtual for their flexibility and responsiveness. One managing director noted their ability to adapt to changing service needs, stating that the team works in a 'flexible and timely fashion,' while another client highlighted their capacity to cover additional hours seamlessly. Overall, the sentiment reflects strong satisfaction with their adaptable approach, allowing clients to manage their time effectively while maintaining high service standards.
-
Virtual Receptionist Services for Accounting Company
5.0 Mar 12, 2021I’ve been quite happy with their services from the get-go and they work in a flexible and timely fashion. At times, I’ve wanted to add some things to the services they provide and the team has been able to do that while also offering some suggestions. The team enables the internal team to have the flexibility and freedom to manage their time.
-
After Hours Call Center Support for Logistics & Supply Chain
5.0 Mar 2, 2021The flexibility, professionalism, and training were all amazing. Paul has made sure his representatives are prepared for the calls and are able to handle them with care. Any improvement needs have been discussed and implemented.
Was this helpful?
8 of 8 Call Center Services reviews are 5 starsLess than $10,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Answering Support for Law Firm
5.0 — A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical Read more
Was this helpful?
Average Project Cost Breakdown
What Clients Have Said
Clients consistently highlight 24H Virtual's competitive pricing and exceptional value for money. One client noted a monthly investment of $1,100, remarking on the significant time savings and stress reduction achieved through their services. Another client mentioned an investment of approximately $8,000, emphasizing the improvement in conversion rates due to effective call handling. Overall, the sentiment reflects satisfaction with the cost relative to the quality and impact of services provided, with clients appreciating the professionalism and responsiveness of the team.
Was this helpful?
Was this helpful?
-
-
$10,000+$300+ / hr2 - 9Toronto, Canada
Services provided
50% Corporate Training & Coaching50% Sales OutsourcingPortage Sales is a strategic sales and leadership development firm offering tailored solutions to improve sales performance, team cohesion, and client engagement. Across their reviews, clients consistently report transformative outcomes, including sales growth of up to 40%, effective leadership training, and enhanced client interaction quality. Approximately 90% of reviews highlight Portage's personalized, empathetic approach and exceptional project management, with no significant areas for improvement noted.
Reviews mention Flexible
Portage Sales has received positive feedback regarding their flexibility in adapting training programs to meet specific client needs. Clients appreciated the tailored approach, as highlighted by one client who noted, "Portage didn't try to fit us into a predetermined mold, but tailored their solution to be most effective for our team." Another client emphasized their ability to adjust training on the fly, stating, "We talked, we recalibrated, and we made some changes to the program on the fly." Overall, the sentiment reflects a strong appreciation for Portage's adaptability and responsiveness.
-
Corporate Training for Marketing Company
5.0 Feb 1, 2024The flexibility and adaptability of Portage, responsive to feedback and constantly adjusting to maximize training effectiveness, were also highly commendable. Portage's commitment to understanding our unique challenges and tailoring their approach accordingly was what truly set them apart. This experience with Portage Sales was not only unique but highly beneficial.
-
Sales Training Services for Healthcare SaaS Company
5.0 Oct 18, 2022Even despite all the ongoing changes at our company, and the fact that we were doing a lot of the training virtually, it worked well. In fact, because it was virtual, members of our team who were being added and transitioned could jump into the training at different times. They could join at any point and benefit from current training as well as recorded sessions. They could join breakout groups and sessions with other colleagues. That flexibility was incredibly helpful to us. We always felt like there were upcoming sessions with additional content the reps needed to learn, and it didn’t matter that they weren’t all starting at the same time.
-
Training & Coaching Software Dev for Digital Solutions Co
5.0 Sep 30, 2022I think Portage brings an understanding and willingness to listen and hear what their clients are going through. I think that makes a big difference. They’re also flexible and adaptable. We were on a path with a specific program that we had built with them, and then partway through the program, our business was continuing to evolve at a really fast pace. We saw some unique needs that we needed to address. As a result of that, we talked, we recalibrated, and we made some changes to the program on the fly.
Was this helpful?
Average Project Cost Breakdown
What Clients Have Said
Clients consistently praise Portage Sales for their competitive pricing and exceptional value for money. Feedback highlights that the company's services fit within budget constraints while delivering significant results, such as a 35-40% increase in sales and record-breaking quarterly outcomes. Clients emphasize that Portage's tailored approach and responsiveness to specific needs make their offerings particularly valuable. Overall sentiment reflects a strong belief that Portage provides high-quality service that justifies the investment.
Was this helpful?
Was this helpful?
-
-
$1,000+Undisclosed250 - 999Calgary, Canada
Services provided
35% Call Center Services25% Customer Service Outsourcing20% IT Managed Services +2 services10% Back Office Outsourcing10% Business ConsultingLine One Contact Centres Inc offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support, and Telephonic Support. The company consistently receives positive feedback, with a 100% satisfaction rate among reviewers. Clients commend their flexibility, adaptability to new technologies, and excellent project management, highlighting their ability to maintain high service standards and minimal errors.
Reviews mention Flexible
Clients consistently highlight the flexibility of Line One Contact Centres Inc. One reviewer praised their high level of collaboration and responsiveness to requests, stating, "They’ve listened well and have really made an effort to address every request." Another client noted their team's ability to adapt to frequent changes, emphasizing their "open and honest communication" when addressing issues. Overall, the sentiment regarding flexibility is overwhelmingly positive, indicating a strong alignment with client needs.
-
Call Center Services for Nonprofit Charity Org
4.5 Mar 17, 2022They’re very flexible. I’ve had a really high level of collaboration with them — it’s been a very good experience negotiating, communicating, and working with them. They’ve listened well and have really made an effort to address every request.
-
Technical & Operational Support for Vehicle Manufacturer
4.0 Apr 21, 2021Line One Contact Centres Inc is a highly flexible team. We’re not a simple business to deal with because we make frequent adjustments to continue our processes, so what really differentiates their team is their open and honest communication with us.
Was this helpful?
0 of 3 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costCall Center Services PROJECT HIGHLIGHT
IT Help Desk Services for National Homebuilding Company
4.5 — A national housebuilding company hired Line One Contact Centres Inc for IT help desk services. The team provides after-hours support for tier one and two level services using ServiceNow. Read more
Was this helpful?
Average Project Cost Breakdown
What Clients Have Said
Clients consistently express satisfaction with Line One Contact Centres Inc's pricing and value for money. One IT director noted that their services are delivered at a 'reasonable price' while achieving a 90% call answer rate without any complaints over two years. Similarly, a nonprofit office manager highlighted the cost-effectiveness of their 24/7 emergency line services, emphasizing successful integration and low error margins. Overall, the sentiment reflects a strong appreciation for the quality of service relative to the investment made.
Was this helpful?
Was this helpful?
-
-
UndisclosedUndisclosed50 - 249Edmonton, Canada
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingThe CommAlert Group is a distinguished provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. With overwhelmingly positive feedback, clients commend their professionalism, 100% call answer rate, and willingness to exceed expectations. Approximately 100% of reviewers highlight their exceptional customer service and effective call handling, underscoring their strategic advantage in maintaining customer satisfaction.
Reviews mention Innovative
The CommAlert Group has received positive feedback regarding their innovative approach, particularly in developing proprietary platforms that enhance service delivery. Clients appreciate their use of best-of-breed tools and technologies, which contribute to a 100% call answer rate. One client highlighted that CommAlert's ability to create meaningful customer impact sets them apart, reinforcing their reputation as an innovative partner in the call center industry.
-
Call Center Services for Software & Development Agency
5.0 Jan 10, 2022The CommAlert team uses best-of-breed tools and technologies, including developing their own platforms to change the marketplace.
Was this helpful?
2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Services For Digital Marketing Agency
5.0 — The CommAlert Group provides call center services for a digital marketing agency. They are supporting the client's offline business hours and handle inbound calls. Read more
Was this helpful?
Average Project Cost Breakdown
What Clients Have Said
Clients consistently commend The CommAlert Group for delivering excellent value for money, highlighting their effective call handling and after-hours support. One client noted a significant increase in business due to their professional service, while another emphasized the strategic advantage of a 100% call answer rate. Overall sentiment reflects satisfaction with the cost relative to the high quality of service provided, with clients appreciating the company's commitment to exceeding expectations.
Was this helpful?
-
-
$10,000+Undisclosed10 - 49Vaughan, Canada
Services provided
35% Pay Per Click35% Sales Outsourcing30% Social Media MarketingClever Digital Marketing is an agency specializing in digital advertising and social media marketing. The reviews indicate a high level of satisfaction with their services, highlighting their effective communication, strong ROI, and ability to align with client needs. Approximately 67% of reviewers commend their project management and communication skills, although there is a suggestion for improved reporting. Overall, Clever Digital Marketing is recognized for delivering impactful marketing results.
Reviews mention Communicative
Clever Digital Marketing has received positive feedback regarding their communication skills. Clients highlighted their organized and efficient communication methods, including regular updates via WhatsApp and Zoom calls. One client noted, "Their attention to customer service and communication with our customers is great," while another emphasized that Clever Digital Marketing operates as low-maintenance partners who understand project dynamics well. Overall, clients appreciate the team's responsiveness and clarity, although there is a suggestion for improved reporting structures.
-
Paid Ad Marketing Campaigns for SMM & Creative Design Agency
5.0 Jun 22, 2022I'd give Clever Digital Marketing's project management a 9 out of 10. We collaborate with Clever Digital Marketing and our customers through Slack and email; we also communicate very efficiently through daily WhatsApp messages. We also have a lot of Zoom and phone calls. Nicole has taken part in our onboarding calls, which has made for very effective transitions. Their attention to customer service and communication with our customers is great. It's clear that they have the right systems and protocols in place to ensure we have a great experience with them. Their team is excellent at communicating with us and very organized.
-
Marketing & Web Optimization for Retail Products Co.
5.0 May 17, 2022We run retail promotions all year round that run for different lengths of time, and Clever understands and manages the whole process. At this point, they can run this program without as, working on their own. They’re very low-maintenance partners and strong communicators. We communicate over WhatsApp and use both Microsoft Teams and Google. The industry has faced a number of new challenges with Apple’s introduction of iOS 15, so I would like to see better communication as they learn to navigate that operating system.
Was this helpful?
Average Project Cost Breakdown
What Clients Have Said
Clever Digital Marketing is recognized for delivering strong value for money, with clients noting a positive return on investment (ROI) and effective campaign management. One client highlighted an investment of approximately $312,000 USD, praising Clever's strong return on ad spend (ROAS) compared to competitors. Another client mentioned their collaboration led to increased ad performance and business conversions, indicating efficient use of marketing budgets. Overall, clients appreciate the company's expertise and communication, though some suggest improvements in reporting structures.
Was this helpful?
-
-
$1,000+< $25 / hr50 - 249St. John's, Canada
Services provided
100% Call Center ServicesTelelink is a provider of Contact Center Services, specializing in Inbound Call Center support and Customer Service Center solutions. With a focus on customer care, Telelink is consistently praised for their responsive and professional service, with 100% of reviewers expressing satisfaction. Clients commend their effective call handling and seamless integration into business operations, highlighting their attentiveness and ability to ensure quality results.
Reviews mention Personable
Clients consistently highlight Telelink's personable approach, noting their responsiveness and ease of collaboration. One client remarked on the welcoming and knowledgeable nature of Telelink's staff, stating, "I can’t say anything bad about them." Additionally, they appreciate the company's adaptability to requests, completing changes promptly. Overall, the sentiment surrounding Telelink's interpersonal skills is overwhelmingly positive, with clients feeling valued and well-supported throughout their engagement.
-
Call Center Services for Moose Incident Reporting Nonprofit
5.0 Aug 12, 2020Telelink is incredibly personable. They’re responsive and easy to work with. If there’s ever an issue or a change we’d like to make, it’s completed within the day.
Was this helpful?
2 of 3 Call Center Services reviews are 5 starsLess than $10,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Services for Hotel & Resorts Company
5.0 — Telelink has provided 24/7 call answering services for a hotel and resort company. Their work also includes conversations about hotel amenities and service promises. Read more
Was this helpful?
Average Project Cost Breakdown
What Clients Have Said
Clients consistently express satisfaction with Telelink's cost-effectiveness and value for money, highlighting their competitive pricing and professional service. One client noted that their decision to hire Telelink was influenced by their pricing and service promises. Another emphasized the positive feedback from customers regarding prompt and professional responses, showcasing the good return on investment. Overall, the sentiment surrounding Telelink's pricing is positive, with no significant complaints about costs or perceived value.
Was this helpful?
-
-
$1,000+< $25 / hr250 - 999Vancouver, Canada
Services provided
60% Call Center Services20% Customer Service Outsourcing10% Sales Outsourcing +2 services5% BI & Big Data Consulting & SI5% Market ResearchAgents Republic Inc. is a customer support services company renowned for its comprehensive 24/7 multi-language support and technical assistance. Clients commend their exceptional adaptability and communication, with 100% positive feedback. Notably, they achieved a 15% increase in customer satisfaction (CSAT), a 20-point NPS improvement, and a 30% reduction in average response time.
Average Project Cost Breakdown
What Clients Have Said
Clients have expressed satisfaction with Agents Republic Inc.'s pricing, noting it fits within their budget while delivering significant value. One client highlighted a 20% reduction in operational costs achieved through the company's strategic optimizations, underscoring the cost-effectiveness of their services. Overall sentiment indicates that the balance between cost and quality is well-maintained, with many clients appreciating the substantial improvements in customer satisfaction and operational efficiency resulting from their collaboration.
Was this helpful?
-
$5,000+$100 - $149 / hr10 - 49Toronto, Canada
Services provided
15% Call Center Services15% Email Marketing10% AR/VR Development +6 services10% Advertising10% Content Marketing10% Public Relations10% Social Media Marketing10% UX/UI Design10% Web DevelopmentSeologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.
Average Project Cost Breakdown
What Clients Have Said
Clients have praised Seologist for their exceptional value and cost-effectiveness, noting that their services are provided at very reasonable prices. One client highlighted that they received remarkable results, ranking in top searches within two months, which they attribute to Seologist's knowledgeable team. The overall sentiment reflects satisfaction with the pricing relative to the quality of service, with clients expressing that the value received far exceeds expectations.
Was this helpful?
-
Undisclosed< $25 / hr10 - 49North Vancouver, Canada
Services provided
40% Back Office Outsourcing40% Data Annotation Services10% Email Marketing +1 service10% Sales OutsourcingLeadLancer.io is a lead generation company specializing in creating targeted B2B lead lists and databases. Reviewers consistently praise their responsiveness, communication skills, and ability to exceed expectations, with 100% positive feedback. Clients highlight their effectiveness in building high-quality lead lists and delivering results on time, showcasing minimal need for management.
Reviews mention Timely
Clients consistently praise LeadLancer.io for their timely delivery and responsiveness. One client noted that they found the workflow to be 'very effective and easy to work with,' emphasizing that LeadLancer.io 'always delivers on time.' Another highlighted their ability to produce high-quality leads with minimal management required, reinforcing the company's commitment to meeting deadlines and client expectations.
-
B2B Lead Gen & List Building for Exec Coaching Business
5.0 Dec 15, 2020The workflow between our team and theirs was very effective and easy to work with. They always deliver on time. They are very responsive and deliver results on time with as little management as possible.
Was this helpful?
Average Project Cost Breakdown
What Clients Have Said
Clients have consistently praised LeadLancer.io for providing excellent value for money, with feedback highlighting their responsive communication and high-quality deliverables. One CEO noted the company's services as 'good value for cost,' while another client emphasized the 'very high quality' of lead lists generated, contributing to increased sales. Overall, the sentiment reflects satisfaction with the cost-effectiveness and the results achieved, reinforcing LeadLancer.io's reputation as a reliable partner.
Was this helpful?
Was this helpful?
-
-
$1,000+$100 - $149 / hr2 - 9Calgary, Canada
Services provided
15% Call Center Services50% IT Managed Services15% Web Design +2 services10% Cybersecurity10% Search Engine OptimizationWise IT Inc. is an IT service provider specializing in ongoing and as-needed IT assistance, including tech onboarding, office setup, and troubleshooting. The company is noted for its strong reliability, quick response times, and personalized service. All reviewers express positive feedback, highlighting their knowledgeable and meticulous project management approach.
Average Project Cost Breakdown
What Clients Have Said
Clients appreciate Wise IT Inc. for their cost-effective solutions, with one client noting a monthly investment ranging from $500 to $2,000 based on needs. Feedback highlights their ability to offer various solutions at different price points, allowing clients to choose what best fits their budget. Overall, the sentiment is positive, emphasizing reliability and responsiveness, with clients expressing confidence in referring their services.
Was this helpful?
-
UndisclosedUndisclosed50 - 249Toronto, Canada
Services provided
55% Call Center Services45% IT Strategy ConsultingPhone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.
Read more -
$1,000+< $25 / hr1,000 - 9,999Charlottetown, Canada
Services provided
25% Call Center Services31% Customer Service Outsourcing25% IT Managed Services +1 service19% Back Office OutsourcingCustomer Service Outsourcing company Advantage Communications is in Charlottetown, Canada and Kingston, Jamaica. The team provides Customer Service Outsourcing and IT managed services.
Read more -
$1,000+< $25 / hr50 - 249Vaughan, Canada
Services provided
46% Call Center Services31% Customer Service Outsourcing13% Back Office Outsourcing +1 service10% Sales Outsourcing3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Drayton Valley, Canada
Services provided
75% Call Center Services25% Customer Service OutsourcingIntercon Messaging Inc. Is a call center company. They were launched in 1996, and their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed1,000 - 9,999Mississauga, Canada
Services provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +1 service11% Sales OutsourcingHeadquartered in Mississauga, Canada and Montréal, Canada, ContactPoint360 is a large call center service. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+Undisclosed50 - 249London, Canada
Services provided
80% Call Center Services10% Broadcast Video10% Video ProductionVoices is a midsize London, Canada-based telephone answering service. Their services include Call Center Services and Video Production.
Read more -
$10,000+< $25 / hr1,000 - 9,999Newmarket, Canada
Services provided
25% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +4 services10% Corporate Training & Coaching10% Sales Outsourcing5% AI Development5% Other Application DevelopmentLarge Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Edmonton, Canada
Services provided
100% Call Center ServicesMetCredit is a phone answering service established in 1973. Their team focuses on Call Center Services.
Read more -
$50,000+< $25 / hr250 - 999Edmonton, Canada
Services provided
30% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +1 service10% Sales OutsourcingGlobal Empire Corporation is a Back Office Outsourcing company in Edmonton, Canada. They offer Back Office Outsourcing and Call Center Services.
Read more -
$1,000+$100 - $149 / hr10 - 49Newmarket, Canada
Services provided
80% Call Center Services5% Cloud Consulting & SI5% Cybersecurity +2 services5% IT Managed Services5% Unified Communications Consulting & SIFounded in 1999, SE Telecom is a small Newmarket, Canada-based phone answering service. Their team specializes in Call Center Services and cloud consulting & SI.
Read more -
$1,000+< $25 / hr10 - 49Edmonton, Canada
Services provided
80% Call Center Services10% Back Office Outsourcing10% Business ConsultingIn Edmonton, Canada and Ann Arbor, Michigan, Priority Credit Management Corp. Is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$1,000+Undisclosed250 - 999St. John's, Canada
Services provided
35% Call Center Services65% Customer Service OutsourcingFounded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Ottawa, Canada
Services provided
90% Call Center Services10% Customer Service OutsourcingLocated in Ottawa, Canada, RingRang is a small answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+Undisclosed2 - 9Toronto, Canada
Services provided
70% Sales Outsourcing20% Branding10% Other MarketingMyMo Leads is a small Toronto, Canada-based Sales Outsourcing company. The team specializes in Sales Outsourcing and Branding.
Read more -
Undisclosed< $25 / hr10 - 49Calgary, Canada
Services provided
100% Call Center ServicesJump Contact Center is a small call center company in Calgary, Canada. Their services include Call Center Services.
Read more -
Undisclosed< $25 / hr10 - 49Montréal, Canada
Services provided
100% Call Center ServicesKewix Telecom is a telephone answering service. The firm is located in Montréal, Canada. Their services include Call Center Services.
Read more -
$10,000+$150 - $199 / hr10 - 49Ottawa, Canada
Services provided
60% Call Center Services10% AI Consulting10% API Development +2 services10% Other Application Development10% TranscriptionAMPLIFIED ANALYTICS is a call center. Established in 2019, the company is based in Ottawa, Canada. Their services include Call Center Services and Other Application Development.
Read more -
$1,000+< $25 / hr10 - 49Bedford, Canada
Services provided
50% Call Center Services50% Customer Service OutsourcingSmiledog "Your Receptionist", a small call center and Customer Service Outsourcing company, is located in Bedford, Canada. Their services include Call Center Services and Customer Service
Read more -
UndisclosedUndisclosed50 - 249Mississauga, Canada
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingNCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Toronto, Canada
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingIn Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$1,000+$100 - $149 / hr10 - 49Ottawa, Canada
Services provided
15% Call Center Services50% IT Managed Services25% Cybersecurity +1 service10% IT Strategy ConsultingCAPITALTEK is an Ottawa, Canada-based IT managed services company. Established in 2008, the team specializes in IT managed services and Cybersecurity.
Read more -
UndisclosedUndisclosed10 - 49Ajax, Canada
Services provided
40% Customer Service Outsourcing30% Sales Outsourcing10% Back Office Outsourcing +4 services5% Document Digitization & Management5% Finance & Accounting Outsourcing (FAO)5% IT Managed Services5% IT Strategy ConsultingPROSOLUTIONS BPO is a Customer Service Outsourcing company founded in 2014. Their services include Customer Service Outsourcing and Sales Outsourcing.
Read more -
$5,000+$150 - $199 / hr50 - 249Vancouver, Canada
Services provided
25% Call Center Services25% Cybersecurity25% IT Managed Services +2 services15% Cloud Consulting & SI10% Customer Service OutsourcingBased in Vancouver, Canada, Innovation Networks Inc. Is a midsize Cybersecurity company. Their services include Cybersecurity and IT managed services.
Read more -
$1,000+$300+ / hr10 - 49Toronto, Canada
Services provided
25% Call Center Services30% Commercial Brokerage Services20% Customer Service Outsourcing +2 services15% Fulfillment10% Sales OutsourcingCall Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center
Read more
Build a Project Brief in minutes
Answer a few guided questions so we can collect your project requirements. Then, you’ll receive a custom project brief you can send to multiple service providers for quotes.
Start a ProjectGet closer to kicking off your next project today
Build My Project BriefWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Best Call Center Companies & Voice Services for Small Business in Canada
-
$25,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
36.2/40.018.8/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
15% Call Center Services70% Sales Outsourcing15% Other -
$1,000+Undisclosed10 - 49Langley, Canada
Ability to deliver
35.7/40.017.4/20 Reviews9.1/10 Clients & Experience9.2/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$5,000+$150 - $199 / hr10 - 49Calgary, Canada
Ability to deliver
34.8/40.016.8/20 Reviews10/10 Clients & Experience8/10 Market PresenceService focus
100% Sales Outsourcing -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
34.3/40.017/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
60% Call Center Services40% Other -
$1,000+Undisclosed10 - 49Toronto, Canada
Ability to deliver
33.3/40.018/20 Reviews9.7/10 Clients & Experience5.5/10 Market PresenceService focus
85% Call Center Services15% Other -
$5,000+$50 - $99 / hr10 - 49Toronto, Canada
Ability to deliver
32.6/40.016.4/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services65% Sales Outsourcing25% Other -
$1,000+$25 - $49 / hr10 - 49Fredericton, Canada
Ability to deliver
31.9/40.017.4/20 Reviews8.4/10 Clients & Experience6.2/10 Market PresenceService focus
65% Sales Outsourcing35% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
52% Call Center Services15% Sales Outsourcing33% Other -
$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Ability to deliver
31/40.016.6/20 Reviews8/10 Clients & Experience6.4/10 Market PresenceService focus
30% Call Center Services30% Sales Outsourcing40% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
Ability to deliver
30.6/40.016.2/20 Reviews9.3/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services10% Sales Outsourcing40% Other -
$10,000+$300+ / hr2 - 9Toronto, Canada
Ability to deliver
33.2/40.017.6/20 Reviews10/10 Clients & Experience5.6/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+Undisclosed250 - 999Calgary, Canada
Ability to deliver
26.3/40.014.2/20 Reviews7.2/10 Clients & Experience4.9/10 Market PresenceService focus
35% Call Center Services65% Other -
UndisclosedUndisclosed50 - 249Edmonton, Canada
Ability to deliver
26.1/40.016.2/20 Reviews3.9/10 Clients & Experience6/10 Market PresenceService focus
50% Call Center Services50% Other -
$10,000+Undisclosed10 - 49Vaughan, Canada
Ability to deliver
30.2/40.016.2/20 Reviews8.3/10 Clients & Experience5.7/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$1,000+< $25 / hr50 - 249St. John's, Canada
Ability to deliver
24.3/40.015.6/20 Reviews3.2/10 Clients & Experience5.5/10 Market PresenceService focus
100% Call Center Services -
$1,000+< $25 / hr250 - 999Vancouver, Canada
Ability to deliver
21.1/40.014.6/20 Reviews1.2/10 Clients & Experience5.3/10 Market PresenceService focus
60% Call Center Services10% Sales Outsourcing30% Other -
$5,000+$100 - $149 / hr10 - 49Toronto, Canada
Ability to deliver
25/40.016.2/20 Reviews2.1/10 Clients & Experience6.7/10 Market PresenceService focus
15% Call Center Services85% Other -
Undisclosed< $25 / hr10 - 49North Vancouver, Canada
Ability to deliver
24.6/40.016.2/20 Reviews3.9/10 Clients & Experience4.6/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+$100 - $149 / hr2 - 9Calgary, Canada
Ability to deliver
20.8/40.016.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
15% Call Center Services85% Other -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
38.6/40.020/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
Ability to deliver
8.5/40.00/20 Reviews2.3/10 Clients & Experience6.1/10 Market PresenceService focus
55% Call Center Services45% Other -
$1,000+< $25 / hr1,000 - 9,999Charlottetown, Canada
Ability to deliver
7.1/40.00/20 Reviews1.6/10 Clients & Experience5.5/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr50 - 249Vaughan, Canada
Ability to deliver
6.7/40.00/20 Reviews0/10 Clients & Experience6.7/10 Market PresenceService focus
46% Call Center Services10% Sales Outsourcing44% Other -
UndisclosedUndisclosed10 - 49Drayton Valley, Canada
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.6/10 Market PresenceService focus
75% Call Center Services25% Other -
UndisclosedUndisclosed1,000 - 9,999Mississauga, Canada
Ability to deliver
6.1/40.00/20 Reviews0/10 Clients & Experience6.1/10 Market PresenceService focus
41% Call Center Services11% Sales Outsourcing48% Other -
$1,000+Undisclosed50 - 249London, Canada
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
80% Call Center Services20% Other -
$10,000+< $25 / hr1,000 - 9,999Newmarket, Canada
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
25% Call Center Services10% Sales Outsourcing65% Other -
$1,000+< $25 / hr50 - 249Edmonton, Canada
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
100% Call Center Services -
$50,000+< $25 / hr250 - 999Edmonton, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other
Latest Call Centers Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
The right agency, no guesswork. Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.
Get Started