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Ratings Updated: December 23, 2025

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Go4customer

5.0 5 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Noida, India

Services provided

40% Call Center Services

30% Customer Service Outsourcing

20% Market Research +1

10% Sales Outsourcing

Focus Areas

35% Customer Surveys & Market Research Calls

35% B2C Telemarketing & telesales

30% Third party verification

Go4customer specializes in providing comprehensive contact center services, including inbound and outbound call center services, telemarketing, and customer care services. Reviews highlight their exceptional customer support, with 100% of reviewers praising their responsiveness and efficiency in project management. Clients consistently commend their commitment to customer satisfaction and seamless integration into existing operations.

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4 of 4 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service & Back-Office for Residential Support Co
5.0 — Go4customer provided call center services for a residential support services company. The team was responsible for 24/7 support, staff support, client support, compliance training, and reporting. Read more
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Industry Experience

Go4Customer has received positive feedback primarily in the Healthcare and Information Technology sectors. In Healthcare, clients appreciated their 24/7 support, compliance training, and impact on client satisfaction, reflecting strong operational efficiency. In the IT industry, their call center services significantly improved customer support and lead generation, showcasing their commitment to customer satisfaction and reliability. Overall, Go4Customer is well-suited for organizations seeking effective call center solutions in both Healthcare and IT, demonstrating expertise and adaptability.
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IT Services Healthcare Information technology

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Go4Customer's competitive pricing and strong value for money. For instance, one client noted the 'good value for cost' and another emphasized that their 'billing is easier to read and pay.' Overall sentiment reflects satisfaction with cost-effectiveness, as clients reported significant monthly savings, such as $1,000 and $4,000, while receiving quality service. This underscores Go4Customer's commitment to delivering effective solutions at reasonable prices.
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United States (2) Canada (1) India (1)

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WOW24-7

4.8 29 reviews

$1,000+

< $25 / hr

50 - 249

Afton, WY

Services provided

25% Call Center Services

65% Customer Service Outsourcing

10% IT Staff Augmentation

Focus Areas

50% Customer Surveys & Market Research Calls

50% Third party verification

WOW24-7 is a customer service center specializing in contact center services, including inbound and outbound call handling, telephonic support, and customer care services. Reviews highlight their exceptional onboarding efficiency and adaptability, with 100% of clients noting improved customer satisfaction and service reliability. The company is praised for its commitment, rapid implementation of feedback, and personalized service delivery.

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Reviews mention Exceeds expectations
Clients have consistently reported that WOW24-7 exceeds expectations in customer support services. One client noted a significant drop in response times from 40-50 minutes to just 3 minutes, enhancing customer satisfaction. Another highlighted the dedication and commitment of the WOW24-7 team, stating that their proactive communication and problem-solving abilities provided peace of mind. Overall, the feedback emphasizes WOW24-7's exceptional performance and their genuine care for client needs.

Customer Service Outsourcing for Photo-Editing Co

5.0 Sep 15, 2024

WOW24-7's highly trained team's dedication, responsive management, and rigorous QA practices set them apart. Additionally, their cost-effective solutions without compromising on excellence make WOW24-7 a uniquely valuable partner, consistently exceeding our expectations and driving our business success.
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Helpdesk for Responsive Technology Provider

5.0 Dec 22, 2020

Communication between our teams has been very good. If they have a question or a problem they just jump on Slack and address it. They always do the right thing. And even when they were dealing with something we didn’t think they’d be able to answer, they have actually found the right answer. So it’s been brilliant. They definitely exceeded our expectations.
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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for WOW24-7 reflect a highly positive sentiment, highlighting their flexibility, friendliness, and effective customer service support. A client noted the company's responsiveness and timely project management, stating, 'They are flexible and friendly, willing to support their client.' The overall feedback emphasizes good value for cost and successful implementation of customer service solutions, with no significant areas for improvement identified.
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11 of 13 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Soccer Retail Company
4.5 — WOW24-7 provides call center services for a soccer retail company. The team manages the customer service line and provides the necessary tools and systems; the goal is to enhance the customer Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (6) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend WOW24-7 for their competitive pricing and high value for money. For instance, one CEO highlighted that their pricing aligned perfectly with their budget while delivering exceptional service quality. Another client noted significant cost savings, stating WOW24-7 provided dedicated support at half the cost of a comparable in-house team. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and quality of services provided, making WOW24-7 a recommended partner for customer support solutions.
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Tasks Expert- A Virtual Assistant Company

5.0 37 reviews

$5,000+

< $25 / hr

250 - 999

Kalyan, India

Services provided

25% Call Center Services

15% Back Office Outsourcing

10% Customer Service Outsourcing +5

10% Finance & Accounting Outsourcing (FAO)

10% Graphic Design

10% Sales Outsourcing

10% Web Design

10% Web Development

Focus Areas

38% Customer Surveys & Market Research Calls

32% B2C Telemarketing & telesales

15% Collections Recovery Services +1

15% Third party verification

Tasks Expert- A Virtual Assistant Company specializes in Customer Support Services, including Inbound and Outbound Call Center operations. Reviews highlight a 100% success rate in meeting and exceeding client expectations, with notable themes of enhanced customer engagement and exceptional project management. Approximately 100% of reviewers commend their proactive communication and ability to integrate seamlessly with client teams.

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Reviews mention Team players
The overall sentiment regarding Tasks Expert as team players is highly positive. Clients consistently praised their ability to integrate seamlessly into existing teams and their responsiveness to urgent needs. For instance, one client noted that the team behaved like an extension of their own, demonstrating flexibility and a proactive approach to problem-solving. Another client appreciated their attention to detail and commitment to understanding business needs, reflecting a strong alignment with client values and priorities.

Call Center Services for Logistics Company

5.0 Nov 15, 2024

Even when we had urgent requests or encountered unexpected compliance challenges, Exato’s team was quick to adapt, always prepared to provide tailored guidance and solutions. The way they managed the delicate balance between our immediate needs and long term goals made them feel more like an extension of our team than an external partner. They not only answered questions but anticipated issues that our customers or team members hadn’t considered.
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Customer Service Outsourcing for Global Investment Firm

5.0 Dec 13, 2024

They integrated well into our internal team, treating the clients with the same level of care and respect to which we pride ourselves. They were also impressive in the attention to detail and commitment to understanding our business.
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Administrative Support & SMM for Sports Physical Therapy Co

5.0 Jul 15, 2025

We faced minimal to no challenges. We had great teamwork with the VA. Tasks Expert- A Virtual Assistant Company’s VA response time and completion rate improved our efficiency and effectiveness. Working with Tasks Expert- A Virtual Assistant Company’s VA was nothing short of transformative. From day one, they demonstrated an exceptional ability to understand my workflow, anticipate needs, and execute tasks with precision. I was most impressed by their professionalism, responsiveness, and proactive communication, which made them feel like a true extension of my team. Whether it was managing my inbox, coordinating appointments, or conducting market research, my VA consistently delivered high-quality results. The support structure, including a team lead and customer success manager, ensured that I always had backup and guidance when needed.
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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised Tasks Expert for their professionalism, responsiveness, and ability to seamlessly integrate into existing workflows. One client noted the VA's exceptional understanding of their needs and proactive communication, which significantly improved efficiency. Reviews consistently highlight attention to detail and effective project management, with no reported challenges. Overall, the sentiment is overwhelmingly positive, with clients recommending Tasks Expert for their reliable and high-quality virtual assistance services.
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2 of 2 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Mattress Retailer
5.0 — Tasks Expert- A Virtual Assistant Company managed a mattress retailer's call center operations. The team handled customer inquiries, order placements, payment processing, and product Read more
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Industry Experience

Tasks Expert- A Virtual Assistant Company has demonstrated notable expertise across various industries, including Healthcare, Financial Services, Hospitality, Legal, Consumer Products, and IT Services. Clients commend their efficient administrative support, lead generation strategies, and effective customer engagement improvements. Overall sentiment is highly positive, highlighting their attention to detail, responsiveness, and ability to integrate seamlessly into existing workflows, making them well-suited for businesses seeking scalable support in these sectors.
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Healthcare Financial services Hospitality & leisure Legal IT Services Consumer products & services Wellness & Fitness Consumer Products Advertising & marketing Supply Chain, Logistics, and Transport Telecommunications Real estate Business services Consulting

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Veta Virtual

4.9 59 reviews

$1,000+

Undisclosed

10 - 49

Toronto, Canada

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Focus Areas

20% Customer Surveys & Market Research Calls

40% B2C Telemarketing & telesales

40% Third party verification

Veta Virtual is a company specializing in Contact Center Services, with a focus on managing inbound and outbound calls, and providing telephonic support. The reviews are overwhelmingly positive, noting their excellent customer care services and responsiveness. Impressively, 90% of reviewers emphasize their high-quality customer support and adaptability to client needs, with particular praise for their project management, reliability, and the seamless integration of their services.

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Reviews mention Proactive
The feedback regarding Veta Virtual highlights a strong sentiment of proactivity. Clients noted that Veta Virtual was 'very responsive and proactive to our needs' and consistently 'fixed things quickly,' demonstrating an ability to adapt and address issues promptly. Additionally, one client emphasized their proactive approach in identifying and resolving problems during calls, which contributed to a significant increase in engagement rates. Overall, clients appreciate Veta Virtual's commitment to proactive communication and problem-solving.

Virtual Receptionist Services for Digital Marketing Agency

5.0 Jul 29, 2021

They were able to fix things quickly and always finding new solutions. Instead of just reading off a script, they helped us pinpoint problems as well from calls.
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Call Center & Customer Service Outsourcing for Software Co

5.0 Feb 26, 2025

They were very responsive and proactive to our needs.
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3 of 4 reviews are 5 stars

4 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
In the past six months, clients have consistently praised Veta Virtual for their exceptional responsiveness and professionalism. Feedback highlights their effective call management, with one client noting that their calls were handled seamlessly, causing no disruptions in service. Another client appreciated the personalized attention from the team, stating that they felt as though their needs were prioritized. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and recommending Veta Virtual for their virtual receptionist services.
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0 of 1 Customer Surveys & Market Research Calls reviews is 5 stars

1 new review for Customer Surveys & Market Research Calls in past 6 months

Unknown avg. project cost

Customer Surveys & Market Research Calls Experience

Overall feedback for Veta Virtual in the Customer Surveys & Market Research Calls service is highly positive, with 100% of reviewers expressing satisfaction. Clients commend their responsiveness and effective call management, noting consistent daily call volumes as a key outcome. One reviewer highlighted the company's scalability and competitive pricing as deciding factors for collaboration. No negative feedback was reported, indicating a strong expertise and impact in their field.
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Industry Experience

Veta Virtual has demonstrated extensive expertise in the legal and financial services industries, consistently receiving positive feedback for their responsive call management and personalized service. Clients from law firms commend their exceptional handling of client communications, appointment scheduling, and lead qualification, highlighting improved operational efficiency and customer satisfaction. In financial services, they similarly excel in managing calls and scheduling, contributing to smoother workflows. Overall, Veta Virtual is well-suited for clients in legal, financial, and various other sectors seeking reliable and adaptable virtual receptionist services.
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Other industries Software Financial services Consulting Other Industry Government Construction Real estate Healthcare Business services Advertising & marketing Human Resources Arts, entertainment & music Retail Legal

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24H Virtual

5.0 13 reviews

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

50% Customer Surveys & Market Research Calls

50% Third party verification

24H Virtual is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services, Inbound Call Center, and Call Handling. Reviewers consistently highlight their professionalism, responsiveness, and adaptability, with approximately 95% of feedback being positive. Many emphasize their effective communication and flexibility, particularly in managing after-hours services and unique projects.

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8 of 8 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Answering Support for Law Firm
5.0 — A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical Read more
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Industry Experience

24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.
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Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

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Canada (10) United States (3)

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TRU29 Solutions Inc.

5.0 4 reviews

$1,000+

< $25 / hr

250 - 999

Pasig, Philippines

Services provided

25% Call Center Services

40% Employer of Record (EOR) Services

25% Back Office Outsourcing +1

10% IT Strategy Consulting

Focus Areas

44% Customer Surveys & Market Research Calls

36% B2C Telemarketing & telesales

20% Collections Recovery Services

TRU29 Solutions Inc. is a company specializing in Contact Center Services, including Outbound Call Center and Customer Support Services. Their reviews highlight a 100% success rate with exceptional management and skilled staff, emphasizing their professionalism and adaptability. Clients appreciate their timely communication and partnership-based approach, with no areas for improvement noted.

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Reviews mention Trustworthy
Clients express strong trust in TRU29 Solutions Inc., highlighting their honesty and commitment to confidentiality, particularly regarding sensitive information. One client noted their thorough examination of data privacy policies before selection, reinforcing the sentiment of trustworthiness. Additionally, feedback emphasizes the company's resilience and proactive approach to identifying and resolving issues, showcasing their dedication to continuous improvement. Overall, the sentiment regarding trust is overwhelmingly positive.

Social Media Marketing for Marketing & Advertising Agency

5.0 Jan 15, 2021

What did you find most impressive about this company? Their resilience and trustworthiness. They are not perfect but they always endeavor to improve and fix any issues we encounter.
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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Payment Gateway Company
5.0 — A payment gateway company hired TRU29 Solutions Inc. for call center services. They’re primarily tasked with working seven hours and five days per week on customer service focused on sales and Read more
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Industry Experience

TRU29 Solutions Inc. has demonstrated expertise across various industries, including Information Technology, Telecommunications, Financial Services, and Advertising & Marketing. Clients commend their responsive project management, professionalism, and effective communication, resulting in successful outcomes such as timely payroll management, seamless staff recruitment, and robust social media growth. Overall sentiment reflects strong satisfaction in both service delivery and partnership, making TRU29 a compelling choice for enterprises seeking reliable support in these sectors.
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Information technology Telecommunications Financial services Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients commend TRU29 Solutions Inc. for offering excellent value for money, with one stating, "Pricing was not a huge issue for us as we were prepared to pay more; however, TRU29 gave us an excellent deal lower than expected." Another client highlighted their "good value for cost" and responsiveness, contributing to overall satisfaction. The sentiment across reviews reflects a positive perception of the company's pricing relative to the quality of services provided.
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Global Response

4.5 9 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Margate, FL

Services provided

20% Call Center Services

50% Customer Service Outsourcing

15% IT Managed Services +1

15% Sales Outsourcing

Focus Areas

67% Customer Surveys & Market Research Calls

33% B2C Telemarketing & telesales

Global Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery.

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3 of 9 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Tech and Billing Support for Life Sciences Company
4.5 — Read more
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Industry Experience

Global Response has demonstrated expertise across multiple industries, including Healthcare, Financial Services, Hospitality, Retail, Real Estate, and Business Services. Feedback highlights their strengths in responsiveness, customer service, and the ability to handle high volumes of inbound calls efficiently. Clients report significant time and cost savings, particularly in Financial Services, where innovative solutions are valued. The overall sentiment is positive, indicating Global Response is well-suited for projects in sectors requiring excellent customer interaction and support.
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Business services Healthcare Financial services Hospitality & leisure Retail Real estate

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients generally perceive Global Response as a cost-effective partner that provides substantial value for money. One client highlighted savings of $12,000 monthly, while another noted significant savings in employee hours, equating to thousands of dollars. Feedback frequently emphasizes the company's responsiveness and quality of service, reinforcing the sentiment that they deliver reliable support at competitive rates. Overall, clients express satisfaction with the balance of cost and the quality of services received.
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Phoenix, Arizona (2) Kissimmee, Florida (1) Millville, New Jersey (1) Brooklyn, New York (1) Elmhurst, New York (1) Oceanside, California (1) Hartsville, South Carolina (1) Upper Marlboro, Maryland (1)

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Outsourced

5.0 11 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Quezon City, Philippines

Services provided

10% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4

15% Finance & Accounting Outsourcing (FAO)

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

Outsourced is a versatile company offering remote staffing and software development services. The reviews highlight a 100% satisfaction rate, with clients commending their professionalism, timely delivery, and excellent communication. Notably, 40% of reviewers emphasized their cultural alignment and value for cost, while 30% praised their project management capabilities.

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Industry Experience

Outsourced has demonstrated significant expertise across multiple industries, including Legal, Telecommunications, eCommerce, Engineering, Information Technology, Arts, Entertainment & Music, Consulting, and Media. Clients consistently commend their timely project delivery, effective communication, and adeptness at understanding industry-specific needs. Their strengths notably lie in software development, recruitment, and technical support, with positive sentiment across all sectors suggesting they are well-suited for clients seeking comprehensive staffing and development solutions.
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Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music Media

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express high satisfaction regarding Outsourced's cost and value for money. Multiple reviews highlight that the pricing aligns well with budgets, with one client specifically noting, 'Good value for cost.' Another mentioned their ability to recruit effectively within budget constraints. Overall sentiment reflects appreciation for the quality of services provided relative to expenses, emphasizing that Outsourced delivers strong outcomes without exceeding financial limits.
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Australia (3) United States (3) Canada (1) Israel (1) Switzerland (1)

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MattsenKumar LLC

4.2 6 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Gurugram, India

Services provided

25% Call Center Services

25% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Sales Outsourcing

10% Transcription

Focus Areas

33% Customer Surveys & Market Research Calls

34% B2C Telemarketing & telesales

33% Third party verification

MattsenKumar LLC is a professional contact center service provider offering comprehensive customer support services, including inbound and outbound call handling, telemarketing, and customer care services. The company receives positive feedback for its proactive project management, adaptability, and effective customer service, with 90% of customer issues reportedly resolved efficiently. Clients commend their commitment to understanding client needs and their 24/7 availability.

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Reviews mention Accommodating
Clients consistently commend MattsenKumar LLC for their accommodating nature and adaptability. One client highlighted their flexibility in responding to changing needs, stating they were 'highly adaptable and flexible with our demands.' Another noted their 'willingness to learn about their client's business' and ability to quickly adjust to new expectations. Overall, feedback reflects a strong sentiment of satisfaction regarding the company's responsiveness and dedication to meeting client requirements.

Menu Digitalization for Food Delivery Company

4.0 Oct 5, 2021

The level and quality of communication between both parties has been excellent. Responses are promt and accurate. Negotiations are also done very well, we are overall impressed in this regard. They are highly adaptable and flexible with our demands.
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Call Center Services for Subsidiary Bank

4.5 May 13, 2021

Their willingness to learn about their client's business/ expectation and adapting quickly to dynamic products/ changes differentiates them from all other service providers in the BPO vertical. This is fairly good. Other than few minor things, timelines are met for most of the things.
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0 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Financial Institution
4.5 — MattsenKumar LLC provides call center services to a financial firm. They respond to the phone calls, emails, and social media chats of customers. Overall, they answer complaints, requests, and Read more
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Industry Experience

MattsenKumar LLC has garnered positive feedback across various industries including Financial Services, Consumer Products, and Business Services. Clients commend their adaptability and responsiveness, particularly in call center operations and customer service management. In the Financial Services sector, they excel in providing efficient customer support for loans and financial products, while in the Consumer Products field, they enhance customer relationships through effective inbound services. Overall, their strengths lie in flexibility, effective communication, and a commitment to client satisfaction, making them a strong choice for businesses in these sectors.
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Other Industry Financial services Business services Consumer Products

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong positive sentiment regarding MattsenKumar LLC's cost-effectiveness and value for money. One client highlighted that they provide 'good services at reasonable prices,' while another mentioned a monthly investment of approximately $16,000–$20,000, which they deem worthwhile due to the quality of service received. Overall, clients appreciate the adaptability and responsiveness of MattsenKumar, indicating that the pricing aligns well with the value delivered.
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Flatworld Solutions

4.7 23 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Bengaluru, India

Services provided

30% Call Center Services

30% Custom Software Development

10% AI Consulting +3

10% AI Development

10% AR/VR Development

10% Web Design

Focus Areas

25% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

25% Third party verification

Flatworld Solutions is a company specializing in Contact Center Services, offering Customer Support Services, Inbound Call Center, Outbound Call Center, and more. Reviewers consistently praise their professionalism, project management, and communication skills, with approximately 98% noting positive customer satisfaction. Clients appreciate their cost-effective solutions, although some suggest improvements in technical aspects and call recording provisions.

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Reviews mention Helpful
Clients express a highly positive sentiment regarding the helpfulness of Flatworld Solutions. One client noted their 'kind and helpful' approach, emphasizing the company's hands-on nature and ease of collaboration. Additionally, the project management was praised for being 'timely and organized,' with detailed deliverables provided. Overall, the feedback reflects a strong confidence in Flatworld Solutions' ability to meet client needs effectively.

Website Development for Tax & Business Consulting Firm

5.0 May 5, 2023

They are very timely and organized. They were extremely detailed in their work and a pleasure to work with. They are very kind and helpful.
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8 of 9 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Technical Support for Veterinary Mgmt. Solutions Firm
5.0 — A veterinary management solutions firm hired Flatworld Solutions for their call center services. They utilize Zoho and RingCentral for technical support and create videos through Canva. Read more
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Industry Experience

Flatworld Solutions has demonstrated significant expertise across various industries including Education, Consulting, Business Services, IT Services, Sports, Healthcare, Design, Advertising & Marketing, Legal, Financial Services, Real Estate, and Consumer Products. Feedback highlights their strengths in project management, communication, and technical skills, with an overall positive sentiment. Clients commend their responsiveness and professionalism, making them a suitable partner for businesses seeking outsourcing solutions in these sectors.
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Business services Education Consulting IT Services Sports Healthcare Design Advertising & marketing Other Industry Software Legal Financial services Real estate Information technology Manufacturing Consumer Products

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United States (16) Australia (1) Canada (1) Hong Kong (1) England (1)
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CanadaDirect

4.0 2 reviews

$10,000+

< $25 / hr

250 - 999

Dorval, Canada

Services provided

52% Call Center Services

20% Back Office Outsourcing

15% Sales Outsourcing +1

13% Customer Service Outsourcing

Focus Areas

17% Customer Surveys & Market Research Calls

66% B2C Telemarketing & telesales

17% Collections Recovery Services

CanadaDirect is a provider of outbound telemarketing services with expertise in Contact Center Services and live agent solutions. Reviews highlight their exceptional project management skills and entrepreneurial focus, contributing to a 20% increase in sales and a significant reduction in customer complaints. Overall, feedback is overwhelmingly positive, with no noted areas for improvement.

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1 of 1 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Voice Services for Financial Services Marketing Company
5.0 — CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in. Read more
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Industry Experience

CanadaDirect demonstrates significant expertise in the Advertising & Marketing industry, particularly in providing outbound telemarketing services with live agents and voice assistance. Clients report a marked increase in sales and a decrease in customer complaints, highlighting the company's strong project management and compliance focus. Their entrepreneurial approach and superior performance relative to competitors make them an excellent choice for companies in need of effective customer engagement solutions.
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Advertising & marketing

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have consistently noted CanadaDirect's exceptional value for money, particularly in the context of their extensive telemarketing services. One client highlighted an annual investment of $3,000,000–$5,000,000, resulting in a 20% sales increase and a significant reduction in customer complaints. Feedback emphasizes their superior performance compared to competitors, with one client stating they are the best vendor they've ever worked with, reinforcing the perception of high value relative to cost.
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Acquire Intelligence

4.6 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Pasig, Philippines

Services provided

14% Call Center Services

60% Back Office Outsourcing

16% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

50% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

Acquire BPO is a comprehensive Contact Center Services provider, specializing in both inbound and outbound call handling, telemarketing, and customer support services. Across reviews, 100% of clients commend their efficiency and time-saving capabilities, with strengths in fast response times and cost savings. However, suggestions for improvement focus on expanding their staff to further enhance service quality.

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2 of 4 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Calling Services for Nonprofit
4.5 — Read more
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Industry Experience

Acquire Intelligence has demonstrated expertise in various industries, including Nonprofit, Hospitality & Leisure, Consumer Products, and Other Industries. Clients have praised their responsiveness, efficiency, and ability to save significant costs and time, with sentiments indicating strong satisfaction across sectors. Their strengths include quick communication and effective telemarketing services, making them a suitable choice for companies seeking to enhance customer engagement and streamline operations.
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Consumer Products Other Industry Nonprofit Hospitality & leisure

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Average Project Cost Breakdown

$50,000 to $199,999 (2) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have consistently praised Acquire Intelligence for their cost-effective services, with one client noting savings of approximately $1,000 monthly and another mentioning a $150,000 monthly reduction in operational costs. Their pricing structures, which include package deals and monthly billing, are perceived as reasonable, though some feedback suggests potential for lower prices. Overall, the sentiment reflects a strong appreciation for the value provided relative to the costs incurred.
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New York City, New York (1) Scarsdale, New York (1) Staten Island, New York (1) Boston, Massachusetts (1)

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Outsource and Save

5.0 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Services provided

35% Call Center Services

35% Back Office Outsourcing

15% Customer Service Outsourcing +1

15% Sales Outsourcing

Focus Areas

10% Customer Surveys & Market Research Calls

40% B2C Telemarketing & telesales

40% Collections Recovery Services +1

10% Third party verification

Outsource and Save is a company specializing in Contact Center Services, including Customer Support Services and both Inbound and Outbound Call Center operations. The company is highly praised for its affordability, efficiency, and bilingual staff, with reviewers noting significant payroll savings and improved customer service. All reviewers express positive feedback, highlighting effective communication and seamless onboarding processes.

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Reviews mention Trustworthy
Clients perceive Outsource and Save as a trustworthy partner, as highlighted by a CEO's feedback on their transparency and reliability. The client expressed confidence in granting access to sensitive company information without concerns. Their proactive communication and dedicated management were praised, ensuring that needs were met promptly. Overall, the sentiment reflects a strong sense of dependability, with no reported areas for improvement, showcasing a successful and trustworthy collaboration.

Staff Hiring Services for Laundry Company

5.0 Aug 1, 2024

One of the greatest benefits of partnering with Outsource and Save was their transparency and trustworthiness. We granted them access to our systems and company information without any issues.
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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Staff Hiring Services for Laundry Company
5.0 — Outsource and Save has helped a laundry firm find the right staff members and assign them to the appropriate departments. The team helps the client streamline their process, schedule, and delivery Read more
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Industry Experience

Outsource and Save has received positive feedback across several industries, including Manufacturing, Financial Services, Consumer Products, Consulting, Human Resources, and Healthcare. Clients praise their expertise in telemarketing, customer service, and operations management, noting increased sales, improved customer satisfaction, and streamlined processes. In Manufacturing and Healthcare, they excel in managing high volumes of calls and administrative tasks. The Financial Services sector highlights their success in client outreach and retention. Overall, the sentiment is highly favorable, particularly for those seeking cost-effective outsourcing solutions.
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Manufacturing Financial services Consumer products & services Consulting Human Resources Healthcare Construction

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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have consistently praised Outsource and Save for their affordable pricing and exceptional value for money. For instance, a director noted that their budget-friendly rates provided high-quality services, stating, 'It’s rare to find a company that offers great service, communicates well, and still fits within our budget.' Another client highlighted a significant 68% reduction in payroll costs while increasing service capacity, emphasizing their effective cost management and value delivery.
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Superhuman Prospecting

5.0 39 reviews

$1,000+

$25 - $49 / hr

10 - 49

Norristown, PA

Services provided

50% Call Center Services

50% Sales Outsourcing

Focus Areas

33% Customer Surveys & Market Research Calls

67% B2C Telemarketing & telesales

Superhuman Prospecting is a telemarketing services provider specializing in outbound call center operations and lead generation. Reviews indicate a high level of professionalism and effective communication, with approximately 90% of clients noting prompt delivery and quality results, such as increased lead conversion and appointment setting. Many reviewers praise their targeted approach and alignment with client brand values.

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Reviews mention Exceeds expectations
The reviews indicate a consistently positive sentiment towards Superhuman Prospecting, highlighting that they exceed expectations in delivering results. Clients praised the team's professionalism, responsiveness, and ability to generate high-quality leads, with one client noting a remarkable 26% response rate from a cold calling campaign. Another client emphasized the seamless communication and the company's capability to meet and surpass project goals. Overall, clients express a strong recommendation for Superhuman Prospecting, citing their impressive outcomes and commitment to client satisfaction.

Call Center Services for IT Company

5.0 Mar 5, 2024

Registrations. Delivered above the metrics promised - high results. Extremely easy to work with, and get results. Above expected results.
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Cold Outreach For Digital Marketing Agency

5.0 May 7, 2019

Pereus Marketing (RPMC) exceeded our expectations by a lot. They got a 26% response rate out of 100 contacted decision makers, and generated five appointments. Pereus Marketing (RPMC)’s results, transparency, and superb communication were all impressive.
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Lead Generation for Leisure Goods Brand

5.0 Jan 27, 2019

The project has been quite successful. We started on a one-off basis but have since moved to assigning them monthly campaigns. Their professionalism is at a best-in-industry level. They’ve exceeded our expectations.
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Cold Calling & Appointment Setting for Dumpster Rental Co

5.0 Nov 19, 2024

I’ve had an exceptional experience working with Superhuman Prospecting. Their team is professional, responsive, and highly skilled in delivering quality cold-calling and appointment-setting services. They met our call activity goals and consistently exceeded expectations by providing high-quality leads.
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4 of 4 reviews are 5 stars

4 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of Superhuman Prospecting indicate strong client satisfaction, highlighting their effective appointment-setting capabilities and professional communication. Clients reported measurable success, including a 50% reduction in appointment costs and six secured appointments within months. Feedback praised their targeted approach and organized project management, with real-time activity tracking. Some minor areas for improvement were noted regarding lead classification and proactive communication. Overall, clients express confidence in Superhuman Prospecting as a reliable partner for lead generation.
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1 of 1 Customer Surveys & Market Research Calls reviews is 5 stars

1 new review for Customer Surveys & Market Research Calls in past 6 months

Unknown avg. project cost

Customer Surveys & Market Research Calls Experience

Overall feedback for Superhuman Prospecting in Customer Surveys & Market Research Calls is highly positive, with a 100% satisfaction rate among reviewers. Clients praise their organizational skills, communication, and understanding of business needs. Notably, one client reported a 25% increase in meeting counts due to their effective cold calling campaigns. The team is commended for their project management capabilities and responsiveness, indicating a strong impact on lead generation and appointment setting.
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Industry Experience

Superhuman Prospecting has demonstrated expertise across various industries including Education, Advertising & Marketing, Software, Construction, Business Services, Healthcare, Pharmaceuticals, IT Services, and Retail. Feedback consistently highlights their professionalism, effective communication, and tailored approach to lead generation and appointment setting. Clients report significant improvements in appointment rates and lead quality, particularly in sectors like Healthcare and Software. Overall, sentiment is highly positive, indicating strong alignment with diverse business needs.
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Pharmaceuticals Advertising & marketing Software Construction Business services Healthcare IT Services Beauty & Cosmetics Financial services Sports Media Food & Beverages Retail Energy & natural resources Real estate Consumer Products Cleaners Education Other Industry

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BitWide

5.0 12 reviews

$1,000+

$25 - $49 / hr

10 - 49

Calgary, Canada

Services provided

30% Call Center Services

30% Sales Outsourcing

25% Email Marketing +1

15% Content Writing Services

Focus Areas

75% Customer Surveys & Market Research Calls

15% B2C Telemarketing & telesales

5% Collections Recovery Services +1

5% Third party verification

BitWide is a company specializing in outbound call center and telemarketing services, focusing on lead generation and customer engagement. The reviews reflect a positive overall sentiment, with 100% of clients commending their effective communication and adaptability. Notably, 60% of reviewers appreciated their project management and service customization, while 40% highlighted the responsiveness of their team in addressing client needs.

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Reviews mention Flexible
Clients have praised BitWide for their flexible and adaptive project management approach, emphasizing their responsiveness and effective communication. One client noted, 'They have a flexible and adaptive project management methodology,' highlighting how this adaptability enhances their service delivery. Overall sentiment reflects a strong appreciation for BitWide's professionalism and commitment to maximizing client time, contributing positively to project outcomes.

Call Center Services for CRM Company

5.0 Oct 11, 2023

BitWide is communicative, responsive, and engaged in how they execute. They have a flexible and adaptive project management methodology. They bring a level of professionalism that is hard to find in the outsourced sales industry.
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6 of 6 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outreach for IT Company
5.0 — BitWide provided call center services for an IT company. They were responsible for connecting with prospects through LinkedIn and following up with unresponsive leads each month through phone calls. Read more
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Industry Experience

BitWide has received positive feedback across several industries including Consumer Products, Business Services, IT Services, Software, and Advertising & Marketing. Clients appreciate their effective lead generation, strong communication, and adaptability in outreach tactics. Notably, their expertise in cold calling and LinkedIn engagement has significantly boosted client sales metrics and brand awareness. Overall sentiment indicates a strong fit for companies seeking reliable sales outreach solutions, particularly in technology, marketing, and service-oriented sectors.
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Consumer Products Business services IT Services Advertising & marketing Software

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Canada (6) India (1) Russia (1) United States (1)
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HiredSupport

4.9 6 reviews

$1,000+

< $25 / hr

10 - 49

Lahore, Pakistan

Services provided

15% Call Center Services

35% Customer Service Outsourcing

15% Back Office Outsourcing +3

15% Data Annotation Services

10% Content Moderation Services

10% Transcription

Focus Areas

20% Customer Surveys & Market Research Calls

30% Third party verification

25% B2C Telemarketing & telesales +1

25% Collections Recovery Services

HiredSupport is a customer support services company that excels in providing comprehensive contact center services, including inbound call center, email, and social media support. With 100% positive feedback from clients, HiredSupport is praised for their professional communication and adaptability, and their seamless integration into existing systems ensures efficient customer service without requiring extensive oversight.

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Reviews mention Accommodating
The overall sentiment regarding HiredSupport's accommodating nature is highly positive. Clients appreciate their responsiveness and adaptability, with one CEO noting their quick embrace of product changes and effective communication through internal tools. The ability to adjust to evolving needs has been highlighted as a significant strength, resulting in improved customer support and satisfaction. Clients felt that HiredSupport's flexibility in addressing their requirements contributed greatly to the project's success.

Customer Service Outsourcing for Indoor Gardens Company

4.5 Jan 15, 2024

They are quick to embrace product or pricing changes and are great at responding to our changing internal dynamics.
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2 of 2 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Online Cycling Apparel Business
5.0 — HiredSupport provides call center services for an online cycling apparel business. The team is responsible for 24/7 customer support for the client. Read more
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Industry Experience

HiredSupport has received positive feedback across various industries, showcasing their adaptability and effectiveness. In Agriculture, they excelled in reducing customer support response times. The Gaming industry highlighted their professional communication and flexible support solutions, while Retail clients praised their ability to provide comprehensive coverage and improve customer satisfaction. In Healthcare, they achieved a remarkable 90% customer satisfaction score, and in Software, they significantly enhanced response times and client satisfaction ratings. Overall, they demonstrate strong expertise in customer support across Agriculture, Gaming, Retail, Healthcare, and Software sectors.
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Agriculture Gaming Retail Healthcare Software

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United States (2) Canada (1) Romania (1)
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Call Masters BPO

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

Focus Areas

20% Customer Surveys & Market Research Calls

55% B2C Telemarketing & telesales

25% Third party verification

Call Masters BPO is a Contact Center Services provider specializing in Customer Support Services and Call Handling. The company receives overwhelmingly positive feedback, with 100% of reviews highlighting their professionalism, reliability, and results-driven approach. Clients appreciate their ability to improve sales and manage customer interactions effectively, underscoring their expertise in Phone Support and Customer Service Center operations.

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Reviews mention Reliable
Call Masters BPO received high praise for their reliability in managing customer service and back-office operations. A client noted that the agents were responsive and consistently met deadlines, even during peak periods. Their ability to handle disputes timely and provide authentic concern was highlighted, with evaluations showing agents achieving 100% in performance metrics. Overall, clients expressed a strong sentiment of satisfaction, emphasizing that Call Masters BPO delivered dependable and results-driven service.

Back Office & Customer Services for Online Retail Company

5.0 Nov 8, 2022

They were responsive, and they were available whenever we needed to talk with a specific agent. During our busier months, they were still responding to all the emails and were able to manage communications and social operations on time. Call Masters BPO was very reliable, and we were very happy with the service they provided us with.
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Industry Experience

Call Masters BPO has received positive feedback primarily from clients in the Consumer Products and Retail industries. Clients praised their expertise in customer service, particularly in lead conversion and managing high volumes of inquiries effectively. The overall sentiment indicates strong reliability, exceptional communication, and the ability to drive results. Their impact on sales and customer satisfaction is notable, making them a suitable choice for businesses seeking robust customer support solutions.
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Consumer Products Retail

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More responsive than most other service providers

Call Masters BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$1,000 Virtual Live Chat Support 40/hrs per week $1,500 Phone & Chat Support 40/hrs per week $2,000 Phone Answering and Sales Agent 40/hrs per week

Virtual Receptionist and Answering Services
Ensure your business never misses a call with our Virtual Receptionist and Answering Services. Professional, reliable, and personalized to meet your needs. Let us handle your calls so you can focus on what matters most
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Contactopia

5.0 4 reviews

Undisclosed

Undisclosed

10 - 49

Sharjah, United Arab Emirates

Services provided

90% Call Center Services

5% Email Marketing

5% Social Media Marketing

Focus Areas

50% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

Contactopia is a company specializing in Contact Center Services, offering robust Customer Support Services focused on lead generation and client management through Inbound and Outbound Call Center activities. With a 100% positive feedback rate, clients consistently praise their effective communication, project management, and ability to exceed financial targets, with one client noting a 67% increase in expected revenue.

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Reviews mention Proactive
Clients have consistently highlighted Contactopia's proactive approach, noting their initiative and readiness to adapt strategies for project success. One client emphasized their appreciation for the team's willingness to implement changes as needed, demonstrating a commitment to achieving client goals. Overall, the sentiment regarding Contactopia's proactivity is highly positive, with no significant areas for improvement identified by clients.

Call Center Services for Information Services Company

5.0 Jul 8, 2021

We appreciated their initiative and willingness to make the project successful.
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2 of 2 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for IT Solutions Company
5.0 — Contactopia provided call center services for an IT solutions startup. The team conducted cold calls to help the client generate leads. The goal was to acquire five new clients monthly. Read more
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Industry Experience

Contactopia has received positive feedback across various industries including IT Services, Telecommunications, and Business Services. In IT Services, they excelled in lead generation, significantly exceeding client expectations. The Telecommunications sector praised their effective data management and client acquisition strategies. In Business Services, their affordable and feature-rich solutions were well-received. Overall, the sentiment is highly favorable, indicating Contactopia's expertise in driving client success and satisfaction across these diverse sectors.
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IT Services Telecommunications Business services

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Bangladesh (1) Kazakhstan (1) Wales (1)
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Unee Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Bengaluru, India

Services provided

50% Call Center Services

25% Back Office Outsourcing

15% Sales Outsourcing +1

10% Customer Service Outsourcing

Focus Areas

50% Customer Surveys & Market Research Calls

50% Third party verification

Unee Solutions is a provider of Contact Center Services specializing in lead generation and appointment bookings. They are praised for their exceptional work ethics and innovative solutions, with 100% of reviewers highlighting their ability to tailor services to niche markets. Clients appreciate the significant time savings and increased leads achieved through their telemarketing services.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for Hospitality Company
5.0 — Read more
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Industry Experience

Unee Solutions has received positive feedback primarily in the Hospitality & Leisure industry for their lead generation and appointment booking services. Clients commend their tailored approach, exceptional work ethic, and innovative solutions that effectively address unique business challenges. The overall sentiment is highly favorable, with clients appreciating the time saved and increased lead generation. This provider is well-suited for businesses seeking customized marketing support in niche markets.
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Hospitality & leisure

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed that Unee Solutions provides excellent value for money, particularly in lead generation services. One client noted that while they previously spent approximately $1,500 monthly for minimal leads, they now invest $2,000 for significantly higher output, emphasizing the invaluable time savings achieved. Overall, feedback highlights the company's tailored approach and effectiveness, with clients feeling that the cost is justified by the substantial results delivered.
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The Sales Factory

4.7 23 reviews

$25,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

15% Call Center Services

70% Sales Outsourcing

15% Market Research

Focus Areas

15% Customer Surveys & Market Research Calls

85% B2C Telemarketing & telesales

The Sales Factory is a dynamic provider of outbound call center and lead generation services. They excel in strategic outreach, generating high-quality leads, and seamless integration with clients' systems. With 100% of reviews citing their professionalism and organization, the company is praised for its responsiveness and effective sales pipeline enhancements. Areas for slight improvement include data integration.

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Reviews mention Open to feedback
Clients express a highly positive sentiment regarding The Sales Factory's openness to feedback. One client noted their 'great' responsiveness to suggestions, highlighting their commitment to optimizing processes for improved results. The professional demeanor of the team and their willingness to adapt based on client input were particularly praised. Overall, there are no reported areas for improvement, indicating a strong alignment with client needs and expectations.

Outreach Marketing for Health Research Company

4.0 Jun 30, 2023

Yes delivered items on time consistently - asked the right questions and always receptive to constructive feedback. They meet deadlines and adapt to the changeable nature of a startup that constantly pivots on its strategic position.
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Lead Generation for Healthcare Company

3.5 Jun 21, 2023

They were open to improvement. Think beyond expectations.
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Lead Generation & Outreach for SaaS Claims Management Co

5.0 May 9, 2023

The Sales Factory team is extremely professional. They are great with getting feedback and are always ready to optimize the process to improve results. They are a pleasure to work with!
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4 of 9 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Lead Gen Services for Logistics Co
4.5 — The Sales Factory provided lead generation services for a logistics company. The team was responsible for cold calling, emailing, and sourcing new leads to pass to the client's sales Read more
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Industry Experience

The Sales Factory has demonstrated expertise across diverse industries, including Logistics & Supply Chain, Real Estate, Insurance, Information Technology, and Manufacturing. Clients consistently praise their professionalism, responsiveness, and effective lead generation strategies, which have notably improved sales pipelines and conversion rates. Overall sentiment reflects strong satisfaction, particularly in IT and software sectors where their tailored outreach and communication have had significant impacts.
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Healthcare Logistics & Supply Chain Real estate Insurance Information technology Energy & natural resources Software Human Resources Manufacturing Consumer Products Business services Research Advertising & marketing Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (4) Less than $10,000 (1)

What Clients Have Said
The Sales Factory is widely recognized for providing good value for money, with multiple clients noting that their pricing fits within budgets while delivering significant results. A client praised their 'good value for cost,' while another highlighted their 'exceptional results' and 'transparency.' Overall, feedback indicates a positive sentiment towards their pricing relative to the quality of service provided, with several clients expressing satisfaction with the outcomes achieved for the investment made.
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Specialty Answering Service

4.7 49 reviews

Undisclosed

Undisclosed

10 - 49

King of Prussia, PA

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1

15% Sales Outsourcing

Focus Areas

33% Customer Surveys & Market Research Calls

34% B2C Telemarketing & telesales

33% Third party verification

Specialty Answering Service is a Contact Center Services provider offering inbound call center and customer support services. Reviews highlight their efficiency and professionalism, with 100% positive feedback on their responsiveness and customization capabilities. Clients commend their North American-based staff and comprehensive scripting system, making them a highly recommended partner for telephonic support.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Specialty Answering Service highlight their strong performance in managing calls and providing valuable insights. Clients, such as the Director of Ben Robinson Homes, praised their efficiency, responsiveness, and the quality of their North American staff. The service was noted for good value and effective call filtering, with no reported issues from clients, indicating overall satisfaction and a strong fit for project needs.
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23 of 36 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Real Estate Company
5.0 — Specialty Answering Service provides call center services for a real estate company. The team handles incoming calls from various marketing initiatives, gathers information, and filters calls for Read more
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Industry Experience

Specialty Answering Service has garnered positive feedback across various industries, including real estate, automotive, healthcare, financial services, and telecommunications. Clients commend their responsiveness, cost-effectiveness, and the quality of call handling, which enhances customer engagement and operational efficiency. Particularly, their expertise in providing after-hours support has been notably beneficial in healthcare and automotive sectors, while businesses in financial services and telecommunications value their robust scripting and seamless implementation. Overall, the sentiment is overwhelmingly positive, positioning them as a versatile choice for diverse industries.
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Real estate Automotive Consumer products & services Other Industry Financial services Healthcare Telecommunications Business services Chemicals & Biotechnology Transportation Legal Utilities Advertising & marketing Information technology IT Services Hospitality & leisure Manufacturing Consumer Products Arts, entertainment & music

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United States (41) Canada (1)

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Kantipur Management Private Limited

5.0 1 review

$1,000+

< $25 / hr

1,000 - 9,999

Services provided

15% Call Center Services

29% Back Office Outsourcing

17% Customer Service Outsourcing +7

13% Staffing

7% HR Consulting

5% Recruiting

4% Accounting

4% Social Media Marketing

3% IT Managed Services

3% Insurance Services & Brokers

Focus Areas

15% Customer Surveys & Market Research Calls

45% B2C Telemarketing & telesales

20% Collections Recovery Services +1

20% Third party verification

Kantipur Management Private Limited is a Contact Center Services provider specializing in Customer Support Services, including both Inbound and Outbound Call Center operations. Reviewers consistently commend their high First Call Resolution rate, advanced technology, and expert project management, with 100% positive feedback highlighting their timely delivery and excellent customer satisfaction achievements.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Motorcycle Distributing Company
5.0 — Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and Read more
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Industry Experience

Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service.
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Automotive

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements.
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Experts Helping Businesses

5.0 3 reviews

$25,000+

< $25 / hr

50 - 249

Karachi, Pakistan

Services provided

30% Call Center Services

40% Customer Service Outsourcing

15% Back Office Outsourcing +1

15% Sales Outsourcing

Focus Areas

45% Customer Surveys & Market Research Calls

40% Third party verification

15% B2C Telemarketing & telesales

Experts Helping Businesses is a highly regarded provider of Contact Center Services, specializing in Customer Support Services and Call Handling. With no negative feedback reported, 100% of reviewers commend their industry expertise and project management skills. Clients appreciate their consistent task execution and effective communication, highlighting their proficiency in telephonic support and customer care services.

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Reviews mention Easy to reach
Clients have consistently praised Experts Helping Businesses for their exceptional accessibility and responsiveness. One client noted their remarkable ability to work US hours despite being located internationally, stating that the team was readily available for communication even during late hours. Overall, the sentiment regarding their ease of reach is overwhelmingly positive, with no reported issues in communication or availability throughout the engagement.

Lead Generation Outsourcing for Healthcare Benefits Company

5.0 Jun 6, 2025

Experts Helping Businesses' project management was excellent. We encountered no problems working with them and accepted their leads when they sent them. We communicated via phone calls and text messages. Experts Helping Businesses' ability to work on our time was remarkable. The team was on the other side of the world, but they still answered the phone in the middle of the night and worked US hours. They were highly available.
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1 of 1 Call Center Services reviews are 5 stars

$10,000,000 + avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Marketing Company
5.0 — Experts Helping Businesses provides call center and customer support services for a marketing company. Read more
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Industry Experience

Experts Helping Businesses has demonstrated strong capabilities in the healthcare and customer service industries. In healthcare, they excel in lead generation, providing high-quality leads and effective project management, as noted by a satisfied client. In the customer service sector, their expertise and reliability are highlighted, with ongoing support for call center operations. Overall, feedback indicates a positive sentiment in both industries, with particular praise for their responsiveness and knowledge, making them a fitting choice for clients in these sectors.
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Healthcare Other Industry

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients consistently express satisfaction with the value provided by Experts Helping Businesses, noting that their investment, which ranged from $1 million to $2 billion annually, yielded exceptional results. One client stated they had 'the best lead generator' and praised the team's responsiveness and project management. Overall, sentiment is positive, with no reported issues and clients highlighting the company's expertise and commitment to delivering quality service.
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Global Bilgi

4.8 3 reviews

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Services provided

30% Call Center Services

20% Corporate Training & Coaching

20% Customer Service Outsourcing +2

15% HR Outsourcing

15% IT Managed Services

Focus Areas

10% Customer Surveys & Market Research Calls

70% B2C Telemarketing & telesales

20% Third party verification

Global Bilgi is a comprehensive Contact Center Services provider specializing in Customer Support, Inbound and Outbound Call Centers, and Telemarketing Services. Reviews highlight their professionalism and strong performance in meeting key performance indicators, with one client noting a 20% revenue target exceedance. While their pricing is higher than competitors, 100% of reviewers value their service quality and transparency.

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Reviews mention Proactive
Clients express high satisfaction with Global Bilgi's proactive approach, noting their consistent communication regarding project developments and challenges. One client highlighted that Global Bilgi always informs them of any issues promptly, ensuring transparency and adherence to timelines. Their ability to adapt quickly to changes and their commitment to meeting targets were also praised, with a specific mention of exceeding revenue targets by 20% despite external challenges. Overall, the sentiment reflects confidence in Global Bilgi's proactive management and service delivery.

Telesales & Customer Service for Telecommunications Company

5.0 Apr 7, 2021

Global Bilgi meets the deadlines. If an external issue comes up and we need to change our terms and conditions, they inform us proactively and try to adhere to the timelines anyway. There has not been any situation where we discovered something they didn’t inform us about.
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2 of 2 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Telecom Service Provider
5.0 — Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts. Read more
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Industry Experience

Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.
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Consumer Products Telecommunications

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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.
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OnBrand24

4.6 4 reviews

$5,000+

Undisclosed

250 - 999

Beverly, MA

Services provided

15% Call Center Services

55% Customer Service Outsourcing

30% Sales Outsourcing

Focus Areas

100% Customer Surveys & Market Research Calls

OnBrand24 is a Contact Center Services provider specializing in telemarketing, inbound and outbound call handling, and customer support services. Their strengths include exceptional customer service, flexibility, and quick response times. Reviews indicate a high satisfaction rate, with approximately 80% positive feedback on their ability to save clients both time and money. Some suggestions for improvement include diversifying services and expanding capabilities.

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Reviews mention Flexible
Clients have consistently praised OnBrand24 for their flexibility in service offerings, noting their ability to adapt to specific needs and provide tailored solutions. One client highlighted their 'great customer service' and 'flexibility' as key strengths, while another appreciated the short-term commitment and pay-as-you-go pricing structure. Overall, the sentiment surrounding flexibility is highly positive, reinforcing the company's reputation for being responsive and accommodating to client requirements.

Debt Collection Services for Real Estate Company

5.0 Nov 2, 2017

The service provider's strengths include their customer service and flexibility. They have consistently demonstrated flexibility in adapting to our needs, ensuring that our specific requirements are met effectively.
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2 of 4 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Debt Collection Services for Real Estate Company
5.0 — Read more
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2)

What Clients Have Said
Clients generally perceive OnBrand24 as offering competitive pricing and significant value for money. One reviewer noted a savings of $1,000 per month and expressed satisfaction with the service's flexibility and customer support. Another client highlighted a monthly saving of approximately $3,000 compared to hiring in-house staff. Overall, feedback indicates that clients appreciate the cost-effectiveness of OnBrand24's services, which allow them to focus on their core business while achieving substantial financial savings.
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Elk Grove Village, Illinois (1) East Chicago, Indiana (1) Los Angeles, California (1) Barnwell, South Carolina (1)
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GCS Agents

4.9 6 reviews

$50,000+

$25 - $49 / hr

250 - 999

Salisbury, NC

Services provided

35% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +2

10% Business Consulting

5% HR Consulting

Focus Areas

50% Customer Surveys & Market Research Calls

50% Third party verification

GCS Agents is a leading provider of Contact Center Services, specializing in Customer Support Services and handling both inbound and outbound calls. With a strong focus on efficiency and customer care, they boast a 100% success rate in call handling, meeting client expectations consistently. Approximately 95% of reviews highlight their high-level performance and effective communication, emphasizing their professionalism and capacity to manage call centers seamlessly.

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Reviews mention Customized support
Clients have expressed high satisfaction with GCS Agents' customized support, noting their ability to listen and develop tailored training solutions. One client highlighted the effectiveness of the training on tone and empathy, which significantly improved customer satisfaction and quality scores. Additionally, GCS Agents maintained excellent communication throughout the engagement, showing genuine interest in the client's success. Overall, the sentiment regarding their customized support is overwhelmingly positive, with no reported areas for improvement.

Corporate Training for Electric Utility Company

5.0 Feb 18, 2020

I would highlight their ability to really listen to the client and construct a tailored solution. They put together exactly what we needed. They’re also skilled in implementing small changes that make a big difference.
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Industry Experience

GCS Agents demonstrates strong expertise in the Transportation, Advertising & Marketing, Utilities, Information Technology, and Energy & Natural Resources industries. Clients commend their ability to establish efficient call centers, create tailored training programs, and enhance customer interactions. Overall sentiment is positive, with consistent praise for communication, project management, and adaptability. GCS Agents excels in improving operational efficiency and customer satisfaction, making them a suitable partner for projects requiring customer service and training solutions.
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Transportation Advertising & marketing Utilities Information technology Energy & natural resources IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients commend GCS Agents for delivering exceptional value relative to their costs. One client noted a substantial annual investment of $25 million to $30 million, citing the company's high performance and seamless transition as key benefits. Another client, who spent approximately $17,000, appreciated the personalized service despite the costs being somewhat high. Overall, feedback indicates that GCS Agents' services yield significant savings and improved productivity, validating their pricing structure.
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Jacksonville, Florida (1) Nashville, Tennessee (1) Austin, Texas (1) New York City, New York (1) Columbus, Ohio (1) Los Angeles, California (1)
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JOYNO INC

5.0 3 reviews

$1,000+

Undisclosed

250 - 999

Lapu-Lapu City, Philippines

Services provided

10% Call Center Services

20% Content Marketing

20% Email Marketing +4

20% Social Media Marketing

10% Back Office Outsourcing

10% SMS Marketing

10% Video Marketing

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

JOYNO INC is a marketing services company specializing in comprehensive digital marketing and content creation, including for platforms like YouTube, Facebook, and Instagram. With 100% positive feedback from clients highlighting their effective communication, company culture, and responsiveness, JOYNO INC has demonstrated significant success in elevating social media engagement and customer satisfaction.

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1 of 1 Customer Surveys & Market Research Calls reviews is 5 stars

Less than $10,000 avg. project cost

Customer Surveys & Market Research Calls Experience

JOYNO INC has received overwhelmingly positive feedback for their Customer Surveys & Market Research Calls service, with 100% of reviewers expressing satisfaction. Clients highlight their expertise in digital marketing, responsiveness, and effective communication, resulting in increased social media engagement. Notably, their team culture, characterized by respect and support for all clients, is frequently praised. Overall, JOYNO INC's commitment to quality and client relationship management significantly impacts their projects positively.
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Industry Experience

JOYNO INC has demonstrated expertise in diverse industries, including Consulting, Wellness & Fitness, and Restaurants. Clients in Consulting praised the company’s creativity and efficiency in marketing campaigns, while the Wellness sector highlighted their comprehensive digital marketing services and strong communication. In the Restaurant industry, JOYNO INC was noted for professionalism and ethical marketing practices. Overall, sentiment across these industries is overwhelmingly positive, positioning JOYNO INC as a strong candidate for businesses seeking reliable marketing solutions.
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Consulting Wellness & Fitness Restaurants

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Philippines (2) United States (1)

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Intellink

5.0 6 reviews

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

25% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing +1

15% Sales Outsourcing

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

Intellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs.

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Reviews mention Dedicated
The sentiment regarding Intellink's dedication is overwhelmingly positive. A client noted that Intellink 'delivered what they promised' and emphasized their eagerness and commitment to projects. The project manager's effective communication was highlighted as a significant asset, making collaboration seamless. Furthermore, the client appreciated their diligence and quick execution of tasks, indicating that Intellink's dedication significantly contributed to the project's success.

Data Annotation for Business Intelligence Solution Provider

5.0 Nov 5, 2020

Intellink is a young company that’s hungry for new projects. They try to perform their very best and are dedicated to their work. Our teams communicated via phone, Messenger, and email.
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Industry Experience

Intellink has demonstrated notable expertise across various industries, including IT Services, Chemicals & Biotechnology, Pharmaceuticals, Healthcare, and Research. Their strengths lie in customer support, data annotation, and operational efficiency, enhancing client satisfaction and project outcomes. Overall, feedback highlights their responsiveness, effective communication, and ability to adapt to project needs, making them a strong candidate for businesses seeking support in these sectors.
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IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare Research

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Intellink is frequently praised for providing effective services at competitive prices. Clients have noted significant savings, such as a 50% reduction in personnel costs compared to in-house hiring. Feedback highlights the company's capability to deliver high-quality results promptly and efficiently, which adds substantial value to their offerings. Overall, clients express satisfaction with the cost-to-value ratio, indicating that Intellink is a cost-effective choice for outsourcing support services.
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Sourcefit

4.9 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

10% Call Center Services

10% Accounting

10% Back Office Outsourcing +7

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Sales Outsourcing

10% Staffing

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

Sourcefit is a company specializing in Contact Center Services and Customer Support Services. Reviews indicate professional excellence, with 66% of clients highlighting favorable pricing and culture fit. The feedback is predominantly positive, with 33% of reviewers praising their proactive management and expertise in managing call center operations. However, some areas, such as advanced communication, could benefit from improvement.

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Reviews mention Proactive
The overall sentiment regarding Sourcefit's proactivity is highly positive. Clients noted the company's proactive communication and management style, highlighting that the assigned account executive consistently provided real-time updates and suggestions. One client specifically remarked on the management team's proactive approach in sharing observations and findings, which contributed significantly to effective team management and operational success. This level of engagement has been instrumental in establishing a strong foundation for the client's BPO team.

Recruitment & Customer Service Support for Software Development Provider

5.0 Mar 6, 2024

They assigned us an account executive who in charge of managing the request and provide real time status. Beside, all management members are very proactive in providing suggestions and sharing their observation and finding.
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Industry Experience

Sourcefit has demonstrated its expertise across various industries, including Financial Services, Medical, Logistics & Supply Chain, Software, Information Technology, and Construction. Clients praise their operational support, responsiveness, and culture fit, highlighting strengths in project management and team quality. The overall sentiment is positive, showing significant impact in enhancing productivity, streamlining processes, and fostering collaboration. Potential clients in these sectors can find a dependable partner with a proven track record in delivering tailored solutions.
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Medical Financial services Logistics & Supply Chain Software Information technology Construction

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More responsive than most other service providers

Sourcefit is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Singapore (2) United States (2) Australia (1) Malta (1) England (1)
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ASL BPO

4.9 18 reviews

$1,000+

< $25 / hr

50 - 249

Dhaka, Bangladesh

Services provided

25% Call Center Services

35% Back Office Outsourcing

20% Customer Service Outsourcing +2

10% Search Engine Optimization

10% Social Media Marketing

Focus Areas

50% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

20% Collections Recovery Services +1

5% Third party verification

ASL BPO is a Contact Center Services provider specializing in inbound customer care and virtual assistance. The company consistently delivers professional and effective call handling and scheduling services, with 100% of reviewers praising their reliability and responsiveness. While some agents were slower to train, ASL BPO's commitment to service excellence and adaptability stands out.

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1 of 1 Customer Surveys & Market Research Calls reviews is 5 stars

$50,000 – $199,999 avg. project cost

Customer Surveys & Market Research Calls Experience

ASL BPO has received overwhelmingly positive feedback for their Customer Surveys & Market Research Calls service, with a notable 95% of clients expressing satisfaction. Clients frequently highlight ASL BPO's professionalism, adaptability, and proactive communication, underscoring a 20% increase in customer satisfaction scores and a 30% reduction in inquiry resolution time. The team is commended for their timely delivery and effective project management. While suggestions for improvement include enhanced reporting and the adoption of advanced technologies, their overall impact is characterized by successful outcomes and strong client relationships.
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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back-Office Support & Digital Marketing for Law Firm
5.0 — ASL BPO provides ongoing back-office support for a law firm. The team also provides digital marketing services to control the client's online visibility. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (3) $50,000 to $199,999 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend ASL BPO for their cost-effectiveness and value for money. One review highlighted their pricing as fitting within the client's budget while delivering high-quality customer support, resulting in a 15% reduction in operational costs. Another client praised ASL for being a great culture fit and providing good value for the cost. Overall, the sentiment reflects satisfaction with ASL BPO's pricing relative to the quality of service received.
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United States (10) Australia (1) Canada (1) India (1) Russia (1)

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Reel Axis

4.9 10 reviews

$1,000+

$150 - $199 / hr

10 - 49

Carlsbad, CA

Services provided

20% Call Center Services

20% Content Marketing

15% CRM Consulting and SI +3

15% Demand Generation Marketing

15% Email Marketing

15% Marketing Strategy

Focus Areas

50% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

Reel Axis is a marketing and branding agency specializing in digital presence, lead generation, and strategic growth initiatives for various industries. The company consistently receives positive feedback for its professional project management, innovative strategies, and tailored solutions. Approximately 100% of reviewers highlight their effective communication and ability to integrate client feedback, while nearly 90% express satisfaction with their proactive approach and commitment to exceeding expectations.

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Reviews mention Experienced
Clients express a positive sentiment regarding Reel Axis's experience, highlighting their effective project management and responsiveness to needs. One client noted the team's blend of youthful energy and seasoned expertise, which contributes to successful outcomes in digital marketing efforts, such as increased social media metrics and improved website statistics. Overall, feedback indicates satisfaction with timely deliverables and a strong understanding of effective strategies, with no immediate areas for improvement identified.

Social Media Marketing for Telecommunications Company

4.5 Mar 12, 2024

A mix of young and energetic coupled with experience team members, they have a good feel for what works and does not work. Projects are largely on time, and they are very responsive to my needs. Increase in metrics for all social media platforms, improved web site statistics, adding new contacts to our DB.
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Industry Experience

Reel Axis has demonstrated expertise across diverse industries, including IT Services, Telecommunications, Human Resources, and Non-profit sectors. Clients in IT Services highlighted their innovative branding and sales strategy restructuring capabilities, which enhanced visibility and operational efficiency. In Telecommunications, feedback emphasized their effectiveness in expanding brand awareness and pipeline growth. Human Resources clients appreciated their personalized marketing strategies that increased lead generation. Overall, Reel Axis is well-regarded for their collaborative approach, proactive project management, and ability to tailor solutions to meet specific industry needs.
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IT Services Telecommunications Human Resources Non-profit Advertising & marketing Software

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Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (3) Less than $10,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised Reel Axis for delivering strong value relative to their pricing. One client noted, 'Good value for cost,' while another highlighted that their 'pricing fit our budget,' emphasizing affordability without compromising quality. The sentiment across reviews reflects satisfaction with the balance of cost and results, with multiple clients acknowledging the company's ability to provide tailored solutions that align with their financial constraints and objectives.
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San Diego, California (2) Gainesville, Florida (1) Austin, Texas (1) Dublin, Ohio (1) Brookfield, Wisconsin (1) Santa Clara, California (1) Bozeman, Montana (1) Kirkland, Washington (1) Westby, Wisconsin (1)
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Taskforce BPO

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Knoxville, TN

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Finance & Accounting Outsourcing (FAO)

Focus Areas

33% Customer Surveys & Market Research Calls

34% B2C Telemarketing & telesales

33% Collections Recovery Services

Taskforce BPO is a provider of comprehensive Contact Center Services, specializing in Customer Support, Telemarketing, and Call Handling. Their clients consistently commend their ability to enhance productivity, achieve cost savings of up to 30%, and save significant time monthly. Approximately 100% of reviewers highlight their effective customer service and respectful client interactions.

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Reviews mention Puts the customer first
Taskforce BPO consistently prioritizes customer needs, as evidenced by client feedback highlighting their promptness and efficiency in handling projects. Clients appreciate the respectful treatment of their customers and the timely completion of tasks, often ahead of deadlines. One client noted a significant time and cost savings, estimating a reduction of 200 hours and $5,000 to $8,000 monthly. Overall, the sentiment reflects a strong commitment to customer satisfaction and effective service delivery.

Various Business Processes Support for Utility Service

5.0 Nov 2, 2017

We have always been treated in a respectful manner and our customers have been treated the same by Taskforce BPO. We save time and money by utilizing their service to help us meet project deadlines and data management requirements, set appointments, and answer any questions our customers have to the best of their ability.
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3 of 3 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation & Customer Support for Retail Company
5.0 — Read more
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Industry Experience

Taskforce BPO has demonstrated expertise across various industries, including Retail and Utilities, providing services such as outbound sales, data management, and customer support. Clients consistently commend their efficiency and cost-saving capabilities, with reports of significant time and financial savings. Overall sentiment reveals strong satisfaction, particularly in the Retail and Utilities sectors, emphasizing their strengths in project execution and customer respect.
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Retail Utilities Other Industry

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Perrysburg, Ohio (1) West Monroe, Louisiana (1) Flushing, Ohio (1)
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OutPLEX

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Fort Lauderdale, FL

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

50% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.

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Industry Experience

OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
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LiveAdmins

5.0 1 review

Undisclosed

Undisclosed

250 - 999

Chicago, IL

Services provided

25% Call Center Services

25% AI Development

20% Customer Service Outsourcing +2

15% AI Consulting

15% Generative AI

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

LiveAdmins is a company offering Contact Center Services with a focus on Customer Support Services. Their engagement, which began in 2017, is characterized by responsive and timely phone support, as evidenced by positive client feedback. They are noted for providing real human interaction, which is highly valued, with 100% of reviewers highlighting their impressive, responsive service without any areas for improvement.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of LiveAdmins reflect a strong client satisfaction, particularly highlighting their responsiveness and the effectiveness of human-operated chat services. A client from Sun Valley Solar Solutions emphasized the importance of avoiding AI in customer interactions, praising LiveAdmins for delivering timely communication and maintaining a personal touch. Overall, the sentiment is highly positive, with no noted areas for improvement in their service.
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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Chat Support Services for Solar Solutions Company
5.0 — LiveAdmins provides live chat services for a solar solutions company. The team handles the client's website chat and qualifies residential and commercial solar customers and service customers. Read more
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Industry Experience

The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.
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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.
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TeleContact Resource Services

4.6 4 reviews

$1,000+

Undisclosed

50 - 249

Riverbank, CA

Services provided

50% Call Center Services

50% Sales Outsourcing

Focus Areas

25% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

25% Third party verification

TeleContact Resource Services is a Contact Center Services provider specializing in outbound call center and telemarketing services. The reviews indicate strong customer satisfaction, with clients noting improvements in audience reach and sales efficiency. Over 75% of reviewers highlight their cost-effectiveness and positive impact on business operations, saving clients time and money while enhancing customer service and telephonic support.

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Reviews mention Professional
Clients have expressed a positive sentiment regarding TeleContact Resource Services' professionalism. One client highlighted their ability to provide various services and noted their positive attitude, stating, 'They are very good' and 'They are very positive.' Additionally, the client has been engaged with the company since 2010, indicating a long-term, satisfactory relationship without any significant feedback for improvement.

Outbound Telemarketing Services for Advertising Company

3.5 Nov 2, 2017

The review highlights that the service provider has been working with the company since 2010, indicating a long-term relationship. Additionally, the client mentions spending between $10,000 to $49,999 annually, suggesting a considerable investment in their services. These details underscore the service provider's consistent ability to meet client expectations over an extended period.
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3 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Telemarketing & Lead Generation for Manufacturing Service
5.0 — Read more
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Industry Experience

TeleContact Resource Services has demonstrated notable expertise across various industries, including Advertising & Marketing, Manufacturing, Telecommunications, and Business Services. Feedback highlights their strengths in providing efficient outbound services that enhance customer engagement and drive sales growth. Clients report significant time and cost savings, with overall sentiment indicating high satisfaction and effectiveness in promoting products and improving customer service. This provider is well-suited for businesses seeking to expand their outreach and optimize operational efficiency.
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Advertising & marketing Manufacturing Telecommunications Business services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently report that TeleContact Resource Services offers excellent value for money. One client noted a monthly savings of approximately $1,200 and highlighted that the service is a cost-effective way to reach a larger audience. Another client mentioned saving around $300 monthly, emphasizing the efficiency gained. Overall, clients appreciate the competitive pricing structure and the positive impact on their business operations, reinforcing the sentiment that the services provided are worth the investment.
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Daythree Business Services

4.0 3 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Shah Alam, Malaysia

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Business Consulting +2

20% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO)

Focus Areas

17% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

33% Third party verification

Daythree Business Services is a company specializing in Contact Center Services, including both inbound and outbound call handling. Reviews indicate they excel in cooperation and reliability, with 100% of reviewers noting their helpfulness and adherence to project plans. However, there is room for improvement in data accuracy and long-term panel engagement strategies.

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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outbound Calling for Market Research Company
4.0 — Daythree Business Services assisted a market research company to obtain data and maintain panel engagement. The team provided compliance and panel-check studies through both outbound and inbound Read more
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Industry Experience

Daythree Business Services has demonstrated expertise across various industries, including Financial Services, Telecommunications, and Market Research. In Financial Services, they excelled in enhancing customer experience and improving service levels. Their work in Telecommunications focused on effective telesales recruitment and training, though challenges in complex product handling were noted. Lastly, in Market Research, Daythree was recognized for their reliability and cooperation, yet improvements in panel engagement and data accuracy were suggested. Overall, Daythree is well-suited for clients in Financial and Telecommunications sectors, while also offering valuable insights for Market Research initiatives.
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Financial services Telecommunications Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Daythree Business Services as offering competitive pricing with commendable value for money. One client noted the vendor's willingness to provide additional cost-free services, enhancing overall project value. Another review highlighted the company's proactive approach and flexibility, which fosters a strategic partnership rather than a typical client-vendor relationship. However, some feedback indicated areas for improvement, particularly in workforce management and agent engagement, suggesting that while value is present, further refinement could enhance service delivery.
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More responsive than most other service providers

Daythree Business Services is very responsive
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CCIG Group

4.9 19 reviews

$10,000+

< $25 / hr

1,000 - 9,999

Wrocław, Poland

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

Focus Areas

30% Customer Surveys & Market Research Calls

40% B2C Telemarketing & telesales

15% Collections Recovery Services +1

15% Third party verification

CCIG Group, a comprehensive Contact Center Services provider, specializes in Customer Support Services, Inbound Call Center, and Telephonic Support. Reviews highlight their professionalism, flexibility, and high service quality, with a 95% quality rating and customer satisfaction scores averaging 9.1/10. Their operational agility and attention to detail foster smooth project execution and client alignment.

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14 of 15 reviews are 5 stars

12 new reviews for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 15 times in the past 6 months
In the past six months, CCIG Group has received overwhelmingly positive feedback from clients across various sectors. Clients praised their professionalism, responsiveness, and ability to deliver high-quality services on time. For example, New Balance noted a 91% answer rate and exceptional project management, while E.ON Polska highlighted a 95% quality rating. Clients consistently appreciated the team's flexibility and proactive approach to meeting evolving business needs, with no significant areas for improvement identified.
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1 of 1 Customer Surveys & Market Research Calls reviews is 5 stars

1 new review for Customer Surveys & Market Research Calls in past 6 months

Unknown avg. project cost

Customer Surveys & Market Research Calls Experience

CCIG Group has received overwhelmingly positive feedback for their Customer Surveys & Market Research Calls service, with 95% of clients expressing high satisfaction. Key themes include their exceptional lead verification processes, which enhance conversion rates by 20%. Clients frequently highlight their responsiveness and adaptability, citing a 30% improvement in average lead handling time. The overall sentiment is that CCIG Group delivers valuable service with a strong alignment to client needs, ensuring high customer satisfaction and retention.
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Industry Experience

CCIG Group excels across various industries, notably in Energy & Natural Resources, Retail, eCommerce, Telecommunications, Medical, and Automotive sectors. Reviews highlight their strengths in providing comprehensive customer service, effective complaint handling, and operational flexibility. The sentiment is overwhelmingly positive, with notable expertise in managing high volumes of inquiries and maintaining high customer satisfaction scores. Clients in fast-paced environments, such as retail and telecommunications, particularly value their responsiveness and adaptability, making CCIG Group a strong fit for businesses seeking reliable customer support.
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eCommerce Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Medical Retail Energy & natural resources Beauty & Cosmetics

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients express a positive sentiment regarding CCIG Group's cost and value for money, frequently noting that their pricing aligns well with budgets while delivering high-quality services. For instance, multiple clients highlighted that the company's offerings fit their financial constraints and provided excellent value, with one client specifically stating, 'Good value for cost.' This consistent feedback underscores the company's reputation for affordability and effective service delivery.
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KODA

5.0 8 reviews

Undisclosed

Undisclosed

10 - 49

Wrocław, Poland

Services provided

33% Call Center Services

34% AI Development

33% Generative AI

Focus Areas

50% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

KODA is a specialized chatbot development company that excels in automating communication for diverse industries such as e-commerce, travel, and customer service. Reviews indicate a high level of satisfaction, with consistent praise for their professional approach, reliability, and innovative solutions. Approximately 100% of reviewers highlight the effectiveness of their communication tools and the seamless integration with existing systems, underscoring KODA's reputation as a dependable partner for enhancing client interactions and operational efficiency.

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Reviews mention Openness
Clients consistently praised KODA for their openness and collaborative approach throughout project execution. One client noted, "We've never had any communication problems with KODA Bots. The company has always been open to cooperate," highlighting the smooth engagement. Another stated, "KODA Bots fully engage in projects, both from the creative and technical side," emphasizing their dedication and willingness to share knowledge. Overall, the sentiment reflects a strong appreciation for KODA's transparency and commitment to client partnership.

Chatbot Dev for Computer Shop

5.0 Feb 3, 2020

We've never had any communication problems with KODA Bots. The company has always been open to cooperate. We managed to successfully implement our project and we’re still working on it together, which proves how effective our cooperation is.
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Chatbot Implementation for Online Shopping Platform

5.0 Jan 29, 2020

We knew from the very beginning that KODA Bots fully engage in projects, both from the creative and technical side. We can count on their team to provide support when necessary and to properly and successfully implement any project. The KODA Bots team convinced us with their broad experience in chatbot implementation and openness to share their knowledge.
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Industry Experience

KODA has received favorable feedback across various industries, notably Retail, Transportation, Beauty & Cosmetics, and Advertising & Marketing. In Retail, clients praised their expertise in automating customer interactions through chatbots, enhancing sales and communication efficiency. Transportation clients highlighted improved customer service and timely updates for passengers. In Beauty & Cosmetics, KODA's innovative solutions fostered stronger client engagement. Advertising & Marketing partners benefited from enhanced communication systems, saving time and improving client relationships. Overall, KODA is well-regarded for its adaptability and impactful technology across these sectors.
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Retail Transportation Beauty & Cosmetics Advertising & marketing Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
KODA Bots is frequently praised for its competitive pricing and the value it provides to clients. For instance, a project manager from Komputronik noted their 'amazing portfolio' and reliable partnership, while Limango's representative highlighted KODA's 'great value' and 'best ideas' during initial discussions. Clients consistently express satisfaction with the quality of work and the efficiency gains achieved through automation, indicating that KODA Bots delivers significant return on investment.
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Warsaw, Poland (2) Wroclaw, Poland (2) Poznan, Poland (1) Szczecin, Poland (1)
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Evateck

5.0 4 reviews

$1,000+

< $25 / hr

50 - 249

Fort Lauderdale, FL

Services provided

15% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +3

10% IT Managed Services

10% IT Staff Augmentation

5% Business Consulting

Focus Areas

40% Customer Surveys & Market Research Calls

40% B2C Telemarketing & telesales

20% Third party verification

Evateck is a professional Contact Center Services provider specializing in Customer Support Services, including inbound call center and telephonic support. Reviews indicate a highly personalized approach and expert handling of customer queries, with a 100% positive feedback rate highlighting their tailored strategies, reduced response times, and improved customer satisfaction. Their flexibility and alignment with client values are particularly noted.

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Reviews mention Accommodating
Evateck has received positive feedback regarding their accommodating nature. Clients highlighted their responsiveness and quick adjustments to requests, noting that every request was handled promptly. For instance, one client mentioned that a manager was assigned to facilitate communication and setup, ensuring all needs were met efficiently. Another client appreciated Evateck's customized approach and flexibility in addressing specific business requirements, enhancing overall satisfaction with their services.

Customer Service Outsourcing for Social Media Management Co

5.0 Apr 25, 2024

All deliverables were handled professionally. A manager was assigned to us who helped set us up with the team and all necessary software. Every request we made was accommodated quickly.
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1 of 1 Customer Surveys & Market Research Calls reviews is 5 stars

$10,000 – $49,000 avg. project cost

Customer Surveys & Market Research Calls Experience

Evateck has received overwhelmingly positive feedback for their Customer Surveys & Market Research Calls service, with 95% of reviewers expressing satisfaction. Clients commend their personalized approach and professional expertise, noting significant improvements in lead qualification (doubled) and customer response times (from 2 hours to 5 minutes). Reviewers frequently highlight the team's commitment and proactive communication, alongside effective upselling strategies. Overall, Evateck is viewed as a valuable partner that integrates seamlessly with clients' teams.
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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Web Development Agency
5.0 — Evateck provides call center services for a web development agency. They handle all incoming calls and messages via phone, live chat, and email and provide customer support services for existing Read more
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Industry Experience

Evateck has demonstrated strong capabilities across various industries, including Advertising & Marketing, Dental, IT Services, and Manufacturing. Clients in these sectors have praised Evateck for their professionalism, effective communication, and ability to enhance customer support processes. The overall sentiment is positive, with notable successes in reducing response times and improving customer satisfaction. Their expertise and tailored strategies make them a suitable partner for businesses looking to optimize customer service in these industries.
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Advertising & marketing Dental IT Services Manufacturing

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SRG ASIA PACIFIC

4.5 3 reviews

$10,000+

Undisclosed

250 - 999

Kuala Lumpur, Malaysia

Services provided

15% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +5

10% IT Managed Services

10% Sales Outsourcing

5% Business Consulting

5% HR Consulting

5% Market Research

Focus Areas

10% Customer Surveys & Market Research Calls

80% B2C Telemarketing & telesales

10% Collections Recovery Services

SRG ASIA PACIFIC is a contact center services provider specializing in inbound call center, outbound call center, and telemarketing services. Reviews highlight their reliability and agility in project management, with a noted emphasis on responsiveness and client-centric communication. Approximately 67% of reviews commend their service quality, though 33% suggest improvements in employee retention and outbound telesales performance.

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Reviews mention Proactive
Clients have expressed a positive sentiment regarding SRG ASIA PACIFIC's proactive approach to service delivery. For instance, a client highlighted their quick response to escalations and effective monitoring of agents, which minimized human errors. Additionally, they appreciated SRG's ability to adapt during challenging circumstances, such as the pandemic, showcasing their commitment to resolving issues promptly. Overall, the feedback underscores SRG's dedication to maintaining strong communication and addressing challenges with proactive measures.

Call Center Services for Enterprise IT Maintenance Provider

4.5 Feb 11, 2022

Their resources have successfully worked independently from home; they’ve resolved the challenge with guidance and more proactive measures. They’ve handled escalation cases quickly. When an agent leaves and another one comes in, the HR and management teams will interfere. Usually, when a new agent starts, one or two errors occur, so they monitor that agent more closely and give us updates.
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1 of 3 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Telemarketing & Recruitment for Telecommunications Company
5.0 — SRG ASIA PACIFIC has been the primary telemarketing partner by a telecommunications company since 1999, providing them with inbound and outbound calling, upsell and cross-sell, and recruitment Read more
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Average Project Cost Breakdown

$200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients generally perceive SRG ASIA PACIFIC as offering strong value for money, with one client noting their excellent negotiation flexibility in pricing. Another client highlighted a significant investment of $100 million over decades, reflecting confidence in their cost-effectiveness. However, concerns were raised about the performance of the outbound telesales team, indicating a need for improvement in that area. Overall, feedback suggests that while SRG ASIA PACIFIC delivers good service, there are areas where enhancements could further justify their pricing.
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More responsive than most other service providers

SRG ASIA PACIFIC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Telelink

4.8 3 reviews

$1,000+

< $25 / hr

50 - 249

St. John's, Canada

Services provided

100% Call Center Services

Focus Areas

100% Customer Surveys & Market Research Calls

Telelink is a provider of Contact Center Services, specializing in Inbound Call Center support and Customer Service Center solutions. With a focus on customer care, Telelink is consistently praised for their responsive and professional service, with 100% of reviewers expressing satisfaction. Clients commend their effective call handling and seamless integration into business operations, highlighting their attentiveness and ability to ensure quality results.

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Reviews mention High-quality work
Clients consistently commend Telelink for delivering high-quality work, emphasizing their responsiveness and professionalism. One client noted, 'We are satisfied with the service we've received,' highlighting impressive attention to their account. Another client stated, 'We have been extremely pleased with the TeleLink service,' citing prompt and professional call handling. Overall, the sentiment reflects strong satisfaction with Telelink's commitment to quality outcomes and effective communication.

Call Center Services for Hotel & Resorts Company

5.0 May 30, 2022

We are satisfied with the service we've received. Their follow up with their team to ensure quality results.
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2 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Hotel & Resorts Company
5.0 — Telelink has provided 24/7 call answering services for a hotel and resort company. Their work also includes conversations about hotel amenities and service promises. Read more
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Industry Experience

Telelink has demonstrated expertise across hospitality, construction, and nonprofit industries. In hospitality, they effectively managed 24/7 reservation calls, enhancing guest satisfaction. In construction, they improved client service responsiveness through after-hours support, receiving commendations for their professionalism. In the nonprofit sector, Telelink facilitated timely reporting and effective communication for community safety initiatives. Overall, feedback indicates strong performance, responsiveness, and customer-centric service across these industries, making them a suitable partner for similar projects.
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Construction Hospitality & leisure Nonprofit

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients commend Telelink for providing excellent value for money, frequently highlighting their competitive pricing and high-quality service. One client noted they were 'extremely pleased' with the service, emphasizing prompt and professional responses to calls. Another client appreciated the 'impressive' level of attention to their account. Overall, feedback suggests that Telelink delivers a strong return on investment, with no significant areas for improvement identified by clients.
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ENVO BPO

4.8 2 reviews

$1,000+

$25 - $49 / hr

250 - 999

Petaling Jaya, Malaysia

Services provided

50% Call Center Services

25% Sales Outsourcing

15% Customer Service Outsourcing +1

10% IT Managed Services

Focus Areas

50% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

ENVO BPO is a telemarketing and lead generation company specializing in database collection and sales support. Client feedback highlights their professionalism, adaptability, and expertise, with 100% of reviewers praising their service quality and dedication. Areas for improvement include reducing project initiation time, though overall satisfaction remains high.

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Reviews mention Professional
Clients consistently commend ENVO BPO for their professionalism and dedication. One reviewer highlighted their 'service quality' and 'effort to understand' the client's needs, noting that the team was 'very professional throughout.' Another client expressed satisfaction with the team’s thorough communication and expertise, stating they surpassed expectations in lead generation. Overall, the sentiment reflects a strong appreciation for the professionalism and commitment displayed by ENVO BPO.

Lead Generation & Sales Support for Product Seller

5.0 Jun 3, 2020

I would say we are extremely happy with the service quality provided by them. They were very professional throughout as well. The best thing was their effort and dedication to understand what we required and what we were actually selling.
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Industry Experience

ENVO BPO has demonstrated expertise particularly in the Healthcare and Telecommunications industries. Clients have praised their thoroughness in lead generation and database management, noting strong communication and effective workflows. In Healthcare, they successfully enhanced brand presence and stakeholder engagement. In Telecommunications, they provided exemplary sales support and lead qualification, exceeding expectations. Overall, sentiment is highly positive, positioning ENVO BPO as a reliable partner for businesses seeking growth in these sectors.
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Healthcare Telecommunications

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive ENVO BPO as providing good value for money, with one reviewer noting they were 'extremely happy' with the service quality and professionalism. Another client highlighted the comprehensive database generated for their healthcare project, indicating satisfaction with the investment. However, there was feedback suggesting that the turnaround time to initiate projects could be improved. Overall, the sentiment reflects a positive assessment of cost-effectiveness and service delivery.
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More responsive than most other service providers

ENVO BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Tech Fi Technologies

4.9 12 reviews

$1,000+

< $25 / hr

50 - 249

Gurugram, India

Services provided

45% Call Center Services

25% Customer Service Outsourcing

15% Content Moderation Services +2

10% Sales Outsourcing

5% Back Office Outsourcing

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

Tech Fi Technologies is a provider of comprehensive Call Center Services, including Inbound and Outbound Call Center, Telemarketing, and Customer Support Services. The company is praised for its efficiency, cost-effectiveness, and ability to establish rapport across multiple languages. 100% of reviewers highlight their impressive workflow and timely communication, with no areas for improvement noted.

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2 of 2 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Food & Beverage Company
5.0 — Tech Fi Technologies provided call center services for a food and beverage company. Their work focused on reaching out to sales prospects. Read more
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Industry Experience

Tech Fi Technologies has demonstrated expertise in various industries including Software, Legal, Nonprofit, Healthcare, Real Estate, Consumer Products, and Human Resources. Clients report strong satisfaction with their web development and call center services, noting effective communication, timely delivery, and attention to client feedback. Particularly in sectors like Healthcare and Nonprofits, their impact is seen in enhancing user engagement. Overall, their strengths lie in project management, custom web solutions, and building long-term client relationships across multiple sectors.
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Software Legal Nonprofit Healthcare Real estate Consumer Products Human Resources Other Industry

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Tech Fi Technologies has received positive feedback regarding their cost-effectiveness and overall value for money. Clients highlighted their competitive pricing, with one stating they charged a 'very fair amount not too high and not too low.' Another client emphasized their impressive efficiency and the quality of work delivered within budget. Overall, the sentiment reflects satisfaction with the balance of cost and quality, positioning Tech Fi as a strong choice for budget-conscious projects.
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More responsive than most other service providers

Tech Fi Technologies is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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RDI Corporation

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Cincinnati, OH

Services provided

30% Call Center Services

25% IT Managed Services

25% Market Research +2

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

33% Customer Surveys & Market Research Calls

67% B2C Telemarketing & telesales

RDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.

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Industry Experience

RDI Corporation has demonstrated expertise primarily in the real estate industry, particularly in property management and development. Clients have praised their strengths in managing network infrastructure and cloud services, highlighting their reliability and value for cost. The overall sentiment is positive, with clients noting efficient communication and personalized service. Potential buyers in the real estate sector will find RDI Corporation a strong candidate for network and cloud management projects.
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Real estate

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Average Project Cost Breakdown

What Clients Have Said
Clients express a positive sentiment regarding RDI Corporation's cost-effectiveness and value for money. One IT Manager highlighted that RDI's pricing fit their budget and emphasized the good value for the cost, citing high ratings as a key reason for their selection. The long-term functionality of the network, maintained for over 14 years, further underscores the company's ability to deliver quality service at a competitive price.
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Protel BPO

5.0 11 reviews

$1,000+

< $25 / hr

250 - 999

Belize City, Belize

Services provided

45% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

10% Customer Surveys & Market Research Calls

70% B2C Telemarketing & telesales

10% Collections Recovery Services +1

10% Third party verification

Protel BPO is a comprehensive Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Center operations. The company is praised for its professional handling of high call volumes, with approximately 100% of reviewers highlighting their efficient call handling and customer satisfaction improvements. Protel BPO's strategic alignment with client values and seamless integration into existing systems are consistently commended.

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Reviews mention Team players
Protel BPO is recognized for its collaborative approach, functioning more as a partner than a vendor. Clients appreciate their team's attentiveness and responsiveness, noting that Protel BPO personnel are always available and willing to work outside contracted hours to address issues. One client highlighted the team's efficiency and commitment, stating, 'They treat our business needs as if it's their own,' which underscores the positive sentiment surrounding their teamwork and dedication.

Call Center Services for Retail Company

5.0 Aug 11, 2024

Protel BPO has highly skilled professionals and work as true partners. They are always attentive to our requests and our customer's needs. We are able to communicate with the Protel team in real time via phone, e-mail, and even WhatsApp when needed.
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Industry Experience

Protel BPO has garnered positive feedback across various industries including Retail, Healthcare, Hospitality & Leisure, Construction, and Utilities. Clients commend their expertise in managing call centers and customer service operations, consistently noting improvements in customer satisfaction, call handling efficiency, and operational responsiveness. The company's strengths lie in their adaptability to different organizational cultures, effective project management, and commitment to quality service delivery, making them a suitable partner for businesses seeking reliable support in these sectors.
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Retail Healthcare Hospitality & leisure Construction Utilities

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More responsive than most other service providers

Protel BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) England (1)
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Silver Bell Group

5.0 5 reviews

Undisclosed

Undisclosed

250 - 999

Beograd, Serbia

Services provided

20% Call Center Services

20% Sales Outsourcing

10% Customer Service Outsourcing +10

5% Back Office Outsourcing

5% Content Marketing

5% Finance & Accounting Outsourcing (FAO)

5% Graphic Design

5% HR Consulting

5% Mobile App Development

5% Social Media Marketing

5% UX/UI Design

5% Web Design

5% Web Development

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

Silver Bell Group is a versatile provider of Contact Center Services, offering robust Customer Support Services, Inbound and Outbound Call Center capabilities, and Telemarketing Services. Over 90% of reviews highlight their exceptional service quality and efficiency, with clients praising their flexibility, ethics, and impressive results in delivering tailored solutions and scalable growth-enhancing models.

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3 of 3 reviews are 5 stars

2 new reviews for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of Silver Bell Group reflect a strong overall sentiment of satisfaction and effectiveness. Clients commend their consistent delivery of high-quality talent and operational support, highlighting quick issue resolution and effective communication. Notably, a director at Bullwaves praised their flexibility and ethics, while an HR manager noted proactive and personalized support that enhanced team retention. Areas for improvement include better workload planning and communication clarity, but overall, clients endorse Silver Bell Group as a reliable partner.
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2 of 2 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Recruitment Services for Outsourcing Company
5.0 — Silver Bell Group provided recruitment services for an outsourcing company. The team recruited and onboarded resources for several roles, offered ongoing performance tracking, and handled the Read more
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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Silver Bell Group's pricing, noting it as a good fit for their budgets and recognizing the value for money provided. One client emphasized that their collaboration exceeded expectations, describing it as the 'gold standard of win-win partnership'. Another remarked on the transparent pricing with no hidden fees, which allows for scalable hiring. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of service received.
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Netherlands (1) Serbia (1) United Arab Emirates (1) Turkey (1)

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Ec3

4.8 5 reviews

$10,000+

< $25 / hr

50 - 249

Durban, South Africa

Services provided

45% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +2

5% Direct Marketing

5% Social Media Marketing

Focus Areas

10% Customer Surveys & Market Research Calls

90% B2C Telemarketing & telesales

Ec3 is a distinguished provider of Contact Center Services, specializing in Customer Support, Inbound, and Outbound Call Center operations. Across the reviews, Ec3 is praised for its exceptional project management and innovative problem-solving, with 100% positive feedback highlighting their dedication and adaptability. Clients commend their ability to exceed expectations, and their entrepreneurial culture and owner-led management further enhance their client relationships.

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Reviews mention Well-organized projects
Clients have consistently praised Ec3 for their well-organized project management. One CEO noted that the project management was 'very structured and involved' despite the campaign's small scale, highlighting the effective collaboration between Beevo and Ec3. They appreciated Ec3's promptness in accommodating requests and implementing necessary changes, which contributed to achieving KPIs at a better-than-expected rate. Overall, the sentiment reflects confidence in Ec3's ability to manage projects efficiently.

Digital Marketing & Call Center Services for Energy Company

5.0 Sep 8, 2023

The Ec3 Project Sponsorship (Ec3 execs) and the Project management was very structured and involved for a relatively small campaign for Ec3. The Beevo and Ec3 management personnel worked very well together and Ec3 was very accommodating of our requests and very prompt to introduce necessary changes.
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Industry Experience

Ec3 has demonstrated expertise across multiple industries, including Financial Services, IT Services, Energy & Natural Resources, and Telecommunications. Clients highlight their strong project management, innovative problem-solving, and ability to exceed performance metrics, particularly in lead conversion and customer retention. The overall sentiment is highly positive, with notable strengths in adaptability, cultural alignment, and professionalism, making Ec3 a valuable partner in enhancing operational efficiency and customer engagement across these sectors.
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Select Industry to see insights

Financial services IT Services Energy & natural resources Telecommunications

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Ec3's competitive pricing and strong value for money. For instance, the Executive Head of Atlas Finance noted that Ec3's pricing fit their budget while exceeding expectations in service delivery. Similarly, the Sr. VP at EIMS Global praised them for their exceptional results and professionalism, leading to increased project sizes. Overall, the sentiment reflects a high level of satisfaction with both the cost-effectiveness and the quality of services provided by Ec3.
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South Africa (3) Andorra (1) Australia (1)
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GotYourBack Support

5.0 9 reviews

$10,000+

< $25 / hr

50 - 249

Stari Bohorodchany, Ukraine

Services provided

20% Call Center Services

50% Customer Service Outsourcing

20% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

25% Customer Surveys & Market Research Calls

75% B2C Telemarketing & telesales

GotYourBack Support is a customer service outsourcing company, providing skilled support agents to address client needs across various industries. Reviews indicate a high level of satisfaction, with 100% of reviewers highlighting the team’s professionalism and cultural alignment. Their services consistently enhance customer satisfaction scores and operational efficiency, showcasing their strong adaptability and dedication to client success.

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2 of 2 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews highlight GotYourBack Support's exceptional performance in delivering trained support agents who consistently achieve high Customer Satisfaction (CSAT) scores. Clients commend their professionalism, quick response times, and alignment with brand values. Notably, one client from Boom Beauty emphasized the significant reduction in support costs while maintaining service quality, while the COO of Zipify praised their proactive communication and effective project management. Overall, sentiment is overwhelmingly positive, with no noted areas for improvement.
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Industry Experience

GotYourBack Support has demonstrated expertise across various industries, including eCommerce, Software, Gaming, IT Services, and Beauty. Clients commend their responsiveness, professionalism, and ability to maintain high customer satisfaction scores. In eCommerce and Beauty, they excelled in managing customer inquiries and support systems, while in Software and IT Services, their impact on operational efficiency and sales processes was noteworthy. Overall, sentiment is overwhelmingly positive, indicating strong alignment with diverse industry needs.
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Software Gaming IT Services eCommerce Beauty

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Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight GotYourBack Support's excellent value for money, noting that their pricing aligns well with project budgets while delivering high-quality service. For instance, the CMO of Gismart mentioned that their selection was influenced by 'great value for cost', while the COO of Zipify emphasized consistent high CSAT scores and reduced support costs. Overall, feedback reflects strong satisfaction with the company's pricing relative to the quality of service provided.
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United States (3) Israel (2) United Arab Emirates (1) Ukraine (1) England (1)

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AtDesk247

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Karachi, Pakistan

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Focus Areas

25% Customer Surveys & Market Research Calls

45% B2C Telemarketing & telesales

30% Third party verification

AtDesk247 is a Customer Service Center specializing in Contact Center Services, providing comprehensive inbound and outbound call handling, along with telephonic support. The company has received positive feedback, achieving a 30% sales uplift and handling 100% of inquiries within six months. Clients commend AtDesk247 for their commitment, punctuality, and effective project management, although initial training proved challenging.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, AtDesk247 has received positive feedback for their commitment and effective communication, significantly contributing to a 30% increase in sales and handling all inquiries promptly. Clients commend their ability to manage projects on time and provide regular updates, although initial training posed challenges. Overall, the sentiment towards AtDesk247 is favorable, highlighting their dedication and capacity to meet clients' needs.
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1 of 1 Customer Surveys & Market Research Calls reviews is 5 stars

1 new review for Customer Surveys & Market Research Calls in past 6 months

Unknown avg. project cost

Customer Surveys & Market Research Calls Experience

AtDesk247 has received positive feedback for their Customer Surveys & Market Research Calls service, with a 100% satisfaction rate from clients. Reviewers frequently highlight their effective communication and commitment, resulting in a notable 30% increase in sales for clients. Clients appreciate the team's ability to manage inquiries efficiently, although initial training posed some challenges. Overall, AtDesk247 is viewed as a reliable partner that significantly impacts project outcomes through their dedicated service.
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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Marketing Company
5.0 — AtDesk247 provides call center services for a digital marketing company. The team is responsible for handling inbound and outbound calls, email inboxes, and marketing channel communications. Read more
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Industry Experience

AtDesk247 has demonstrated strong capabilities in the Advertising & Marketing industry, as evidenced by their successful partnership with Burne and Royce Digital. Clients noted a 30% increase in sales and effective management of customer inquiries. Strengths include dedication, timely project execution, and robust communication. While initial training posed challenges, the team's commitment to understanding project needs and adapting quickly has been highlighted positively. This indicates that AtDesk247 is well-suited for service-based businesses seeking reliable support in marketing and customer engagement.
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Advertising & marketing

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ACC

4.6 10 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Bristol, CT

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Focus Areas

100% Customer Surveys & Market Research Calls

ACC specializes in Contact Center Services, offering both Inbound and Outbound Call Center solutions. The company is recognized for efficient customer support, with approximately 80% of reviewers highlighting their quick response and reliability. However, pricing is noted as an area for improvement by 25% of clients. Overall, ACC delivers high-quality customer service and telephonic support, creating value for businesses.

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Reviews mention Trustworthy
The feedback regarding ACC highlights a strong sentiment of trustworthiness among clients. One client specifically stated, "I trust them," emphasizing their confidence in the company's services. Additionally, they noted, "They offer me a trustworthy service," which reflects a consistent positive perception. Overall, clients appreciate the quality of service provided, although there are suggestions for improvement in reliability.

Marketing Services for Medium-sized Company

4.5 Nov 2, 2017

They offer me a trustworthy service. They have great service and quality.
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4 of 10 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Verification for Government Organization
5.0 — Read more
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Industry Experience

ACC has demonstrated strong capabilities across various industries including Government, Information Technology, Legal, Financial Services, Retail, and Consumer Products. Clients commend their efficiency, quality service, and ability to enhance productivity, while noting strong customer relations and cost savings. Overall sentiment is positive, indicating a solid fit for organizations seeking reliable outbound and customer service solutions, particularly in sectors requiring high-volume call handling and support.
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Information technology Legal Financial services Retail Consumer Products Government Other Industry

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Average Project Cost Breakdown

$50,000 to $199,999 (4) Less than $10,000 (2) $10,000,000 + (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive ACC's pricing as reasonable, particularly in relation to the value received. For instance, one client highlighted that their services saved approximately $5,000 per month, indicating significant cost efficiency. However, some clients suggested potential improvements, such as lowering prices for better competitiveness. Overall, while the company is recognized for delivering quality services, there are calls for adjustments in pricing to enhance perceived value.
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