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Ratings Updated: September 21, 2026

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RDI Corporation

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Cincinnati, OH

Services provided

30% Call Center Services

25% IT Managed Services

25% Market Research +2

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

33% Customer Surveys & Market Research Calls

67% B2C Telemarketing & telesales

RDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.

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Industry Experience

RDI Corporation has demonstrated strong expertise in the real estate industry, particularly in property management and development. Clients highlight their effective management of cloud-based network infrastructure, emphasizing their reliable and personalized service. The overall sentiment is highly positive, with clients appreciating their budget-friendly pricing and strong alignment with company values. For potential buyers in the real estate sector, RDI Corporation appears to be a suitable choice for IT management and cloud solutions.
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Real estate

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What Clients Have Said
Clients have expressed satisfaction with RDI Corporation's pricing, noting it fits well within their budget while offering good value for money. One IT Manager highlighted that RDI's high ratings and cost-effectiveness were key factors in their selection. The company's efficient service and long-term reliability further reinforce the positive sentiment regarding the overall value received from their investment.
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Scalemill

4.9 12 reviews

$1,000+

< $25 / hr

50 - 249

Sheridan, WY

Services provided

30% Call Center Services

50% Sales Outsourcing

20% Customer Service Outsourcing

Focus Areas

100% Customer Surveys & Market Research Calls

Scalemill is a company specializing in Contact Center Services, focusing on both inbound and outbound call handling, customer support, and telemarketing services. Reviews indicate a high level of satisfaction, with clients highlighting impressive project management and effective communication. Notably, 100% of reviewers appreciated their results-oriented approach and successful lead generation, while some suggested improvements in reporting and feedback speed.

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Reviews mention Team players
Clients have praised Scalemill for their collaborative approach and effective teamwork. One client noted the 'seamless, simple, and effective' workflow, while another highlighted the 'direct involvement from the team lead' as invaluable. The flexibility demonstrated in decision-making was also recognized as a significant asset. However, some feedback suggested that a more hands-on approach to strategy creation could enhance collaboration further. Overall, sentiment regarding their team player qualities is positive.

Call Center Customer Support for Apparel Company

4.5 Jun 14, 2019

ScaleMill is always super supportive, and they take the initiative to do things themselves. For example, when we were missing templates, they offered to create some and we reviewed them, which saved us a lot of time. Internal communication is easy, reliable, and friendly.
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Call Center Customer Support for Apparel Company

4.5 Jun 14, 2019

They also have a great team spirit. I’m impressed by the team’s consistently good atmosphere. I feel like we’re all well-connected to the team even though we don’t do video calls (we’ve only talked with each other via phone except for a face-to-face sales meeting).
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Call Outreach Services for Risk Management Tool

5.0 May 20, 2020

The workflow was seamless, simple and effective. Direct involvement from the team lead was extremely valuable in testing and implementing outreach strategy. The flexibility with which decisions were taken and applied is a big asset for smart business looking to move quickly.
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5 of 6 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Customer Support for Apparel Company
4.5 — ScaleMill provides call center services with the aim of motivating platform users to take additional action on the site. Team members are also tasked with offering customer support. Read more
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Industry Experience

Scalemill demonstrates significant expertise across multiple industries, including Retail, Business Services, Information Technology, and Financial Services. Clients appreciate their reliability, flexibility, and strong communication skills. In Retail, they enhanced operational efficiency, while in Business Services, they successfully generated sales leads and improved customer engagement. Their focus on results and adaptability has garnered positive sentiment, making them a suitable partner for clients seeking support in sales development, lead generation, and operational assistance.
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Business services IT Services Financial services Nonprofit Retail Information technology Other industries

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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Scalemill's competitive pricing and excellent value for money. For instance, one client noted that Scalemill's pricing fit their budget while providing good value for the cost. Another remarked on their ability to deliver results that exceeded expectations at reasonable rates. Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the financial return on their investment and the quality of services rendered.
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ACC

4.6 10 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Bristol, CT

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Focus Areas

100% Customer Surveys & Market Research Calls

ACC specializes in Contact Center Services, offering both Inbound and Outbound Call Center solutions. The company is recognized for efficient customer support, with approximately 80% of reviewers highlighting their quick response and reliability. However, pricing is noted as an area for improvement by 25% of clients. Overall, ACC delivers high-quality customer service and telephonic support, creating value for businesses.

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4 of 10 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Appointment Setting Services for Legal Firm
4.0 — Read more
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Industry Experience

ACC has demonstrated expertise across various industries, including Information Technology, Legal, Financial Services, Government, and Retail. Clients frequently commend their efficiency, reliability, and quality of service, noting significant time and cost savings. Overall sentiment is positive, particularly within IT and Legal sectors, where ACC's ability to enhance productivity and customer service is highlighted. Potential clients in these industries may find ACC to be a strong fit for their projects.
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Other industries Legal Financial services Retail Government Consumer Products Other Industry Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (4) Less than $10,000 (2) $10,000,000 + (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally express positive sentiments regarding the cost-effectiveness and value for money offered by the company. One client noted a savings of approximately $50,000 per month, while another highlighted an annual expenditure exceeding $10 million, reflecting confidence in the service's efficiency. However, some clients suggested improvements in pricing structures, indicating a desire for more competitive rates. Overall, the feedback underscores a strong appreciation for the quality of service relative to the costs incurred.
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Miami, Florida (1) Southaven, Mississippi (1) Farmington, Connecticut (1) Edison, New Jersey (1) Long Branch, New Jersey (1) Secaucus, New Jersey (1) New York City, New York (1) Henderson, Nevada (1) Boardman, Oregon (1)

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Ec3

4.8 5 reviews

$10,000+

< $25 / hr

50 - 249

Durban, South Africa

Services provided

45% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +2

5% Direct Marketing

5% Social Media Marketing

Focus Areas

10% Customer Surveys & Market Research Calls

90% B2C Telemarketing & telesales

Ec3 is a specialized call center services provider focusing on customer support, inbound and outbound call center activities, and customer care services. Across reviews, 100% of clients commend Ec3's exceptional execution, innovative problem-solving, and personable approach, highlighting their ability to consistently exceed expectations and achieve high conversion and retention rates. Their owner-led management ensures personalized client relationships and outstanding service delivery.

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Reviews mention Innovative
The reviews indicate a strong sentiment of innovation regarding Ec3's approach to problem-solving. A client highlighted their 'can do attitude' and 'innovative approach' as key differentiators, noting that Ec3 consistently goes above and beyond to support objectives. The integration of systems and proactive communication were also praised, with clients appreciating the team's willingness to offer suggestions and drive business outcomes effectively. Overall, the feedback reflects a positive perception of Ec3's innovative capabilities.

Call Center Services for Credit Card Provider

5.0 Nov 29, 2024

The can do attitude as well as their innovative approach to solving problems. They are always willing to jump on a call, give suggestions and drive business output.
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3 of 4 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Credit Card Provider
5.0 — Ec3 provided call center services for a credit card provider. The team was responsible for contacting leads from different pipelines and converting them into loans. Read more
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Industry Experience

Ec3 has demonstrated expertise across multiple industries, including Financial Services, IT Services, Energy & Natural Resources, and Telecommunications. Clients highlight their strong project management, innovative problem-solving, and ability to exceed performance metrics, particularly in lead conversion and customer retention. The overall sentiment is highly positive, with notable strengths in adaptability, cultural alignment, and professionalism, making Ec3 a valuable partner in enhancing operational efficiency and customer engagement across these sectors.
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Financial services IT Services Energy & natural resources Telecommunications

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Ec3's competitive pricing and strong value for money. For instance, the Executive Head of Atlas Finance noted that Ec3's pricing fit their budget while exceeding expectations in service delivery. Similarly, the Sr. VP at EIMS Global praised them for their exceptional results and professionalism, leading to increased project sizes. Overall, the sentiment reflects a high level of satisfaction with both the cost-effectiveness and the quality of services provided by Ec3.
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GotYourBack Support

5.0 9 reviews

$10,000+

< $25 / hr

50 - 249

Stari Bohorodchany, Ukraine

Services provided

20% Call Center Services

50% Customer Service Outsourcing

20% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

25% Customer Surveys & Market Research Calls

75% B2C Telemarketing & telesales

GotYourBack Support is a customer service outsourcing company, providing skilled support agents to address client needs across various industries. Reviews indicate a high level of satisfaction, with 100% of reviewers highlighting the team’s professionalism and cultural alignment. Their services consistently enhance customer satisfaction scores and operational efficiency, showcasing their strong adaptability and dedication to client success.

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Reviews mention Collaborative
Clients have consistently praised GotYourBack Support for their collaborative approach and effective communication. One client noted that the workflow was transparent and set up properly from the beginning, allowing for fast execution. The team is described as very collaborative, learning quickly and adapting to partners' needs. Constructive feedback is exchanged daily, demonstrating their commitment to continuous improvement and partnership success.

BPO Services for Cybersecurity Company

5.0 Mar 24, 2021

Since the very beginning, the process was set up in a proper way and the workflow is transparent between teams, which leads to fast execution. GotYourBack team is very collaborative and they learn quickly. The setup process was very smooth and easy for us, GotYourBack, and the partner.
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Industry Experience

GotYourBack Support has garnered positive feedback across various industries, including Beauty, eCommerce, Gaming, Cybersecurity, and IT Services. Clients appreciate their ability to maintain high Customer Satisfaction (CSAT) scores, prompt response times, and effective problem resolution. Strengths include adaptability, cultural alignment with brands, and a strong focus on customer needs. Overall sentiment is highly favorable, making them an excellent choice for companies seeking reliable support in these sectors.
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Gaming IT Services eCommerce Beauty Software

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Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently commend GotYourBack Support for their competitive pricing and excellent value for money. Feedback highlights that their costs fit within budgets while maintaining high service quality, as noted by a Customer Support Manager who appreciated the 'good value for cost.' Additionally, clients have reported significant reductions in support costs without compromising service quality, reinforcing the overall sentiment that GotYourBack Support delivers exceptional service at a reasonable price.
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United States (3) Israel (2) United Arab Emirates (1) Ukraine (1) England (1)

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Acquirex

5.0 4 reviews

$1,000+

< $25 / hr

50 - 249

Pune, India

Services provided

10% Call Center Services

30% IT Strategy Consulting

20% Sales Outsourcing +4

15% Business Consulting

10% Back Office Outsourcing

10% IT Managed Services

5% Marketing Strategy

Focus Areas

70% Customer Surveys & Market Research Calls

15% B2C Telemarketing & telesales

15% Third party verification

Acquirex is a versatile IT services and business solutions provider, focusing on tech support, infrastructure management, and digital transformations. With a 100% positive feedback rate, clients commend their timely delivery, adaptability, and cost-effectiveness, enhancing operations and sales by 30%. Eighty percent of reviews highlight their alignment with company values and transparency.

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Reviews mention Open to feedback
Clients have expressed a positive sentiment regarding Acquirex's openness to feedback, noting their flexibility in accommodating changes suggested by the client. One reviewer highlighted that Acquirex does not make unrealistic promises concerning timelines and budgets, which reflects their commitment to transparent communication. Overall, the feedback indicates satisfaction with their responsiveness and adaptability throughout the project.

IT Managed Services & Sales Support for Home Solutions Co

5.0 May 13, 2026

Open to changes made from our end, they don't give fake promises on timeline and budget. Daily calls were scheduled to discuss the progress and changes. Open to changes made from our end, they don't give fake promises on timeline and budget.
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2 of 2 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
Acquirex has received positive feedback in recent reviews, highlighting their effective project management and ability to meet deadlines. Clients noted a 30% increase in sales and successful onboarding of national distributors, attributing these outcomes to Acquirex's structured approach and responsiveness. The company's alignment with client values, budget-friendly pricing, and willingness to adapt to client needs were particularly praised. No significant areas for improvement were identified, indicating overall client satisfaction.
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More responsive than most other service providers

Acquirex is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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India (1) United States (1)

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Munzai Solutions

5.0 3 reviews

Undisclosed

$25 - $49 / hr

10 - 49

Karachi, Pakistan

Services provided

20% Call Center Services

60% Sales Outsourcing

10% CRM Consulting and SI +1

10% Customer Service Outsourcing

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

Munzai Solutions is a company specializing in Contact Center Services, offering comprehensive outbound lead generation and customer engagement solutions. They have been praised for their responsiveness, adaptability, and commitment to quality, with 100% reporting compliance and steady year-on-year growth. While some suggest improvements in industry knowledge and strategic targeting, overall, they maintain a strong reputation, evidenced by high ratings and effective project management.

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Reviews mention Great project management
Clients consistently praised Munzai Solutions for their exemplary project management, noting their adherence to timelines and proactive communication. One client highlighted their ability to adjust strategies promptly based on evolving needs, stating, 'They responded promptly to requests and maintained reliable execution.' This adaptability, combined with thorough documentation and a focus on results, contributed to a seamless collaboration that aligned with client objectives and fostered trust throughout the project.

Outbound Lead Gen & Client Management for Textile Mfr

5.0 Oct 18, 2025

Munzai demonstrated strong project management throughout the engagement. They adhered to agreed timelines for outreach campaigns, lead reporting, and follow-up activities, ensuring deliverables were consistently completed on schedule. Communication was proactive, and they were quick to adjust based on shifting priorities or new instructions.
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2 of 2 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outbound Lead Gen & Client Management for Textile Mfr
5.0 — Munzai Solutions provides outbound lead generation support for a textile manufacturer. They identify potential leads, conduct cold calling, qualify leads, set appointments, and manage communication Read more
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Industry Experience

Munzai Solutions has demonstrated strong capabilities in the Advertising & Marketing and Manufacturing industries. Clients noted their effectiveness in lead generation and client management, leading to measurable success such as increased client acquisition and revenue. The overall sentiment is highly positive, highlighting their tenacity, professionalism, and adaptability. Their strengths lie in tailored outreach strategies and proactive communication, making them a suitable partner for businesses seeking to enhance sales pipelines in these sectors.
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Advertising & marketing Manufacturing

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More responsive than most other service providers

Munzai Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Silver Bell Group

5.0 5 reviews

Undisclosed

Undisclosed

250 - 999

Beograd, Serbia

Services provided

20% Call Center Services

20% Sales Outsourcing

10% Customer Service Outsourcing +10

5% Back Office Outsourcing

5% Content Marketing

5% Finance & Accounting Outsourcing (FAO)

5% Graphic Design

5% HR Consulting

5% Mobile App Development

5% Social Media Marketing

5% UX/UI Design

5% Web Design

5% Web Development

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

Silver Bell Group is a versatile provider of Contact Center Services, offering robust Customer Support Services, Inbound and Outbound Call Center capabilities, and Telemarketing Services. Over 90% of reviews highlight their exceptional service quality and efficiency, with clients praising their flexibility, ethics, and impressive results in delivering tailored solutions and scalable growth-enhancing models.

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2 of 2 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Recruitment Services for Outsourcing Company
5.0 — Silver Bell Group provided recruitment services for an outsourcing company. The team recruited and onboarded resources for several roles, offered ongoing performance tracking, and handled the Read more
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Industry Experience

Silver Bell Group has demonstrated strong expertise across various industries, including Financial Services, Business Services, Advertising & Marketing, and Production. Clients consistently commend their high-quality talent acquisition, operational support, and effective lead generation strategies. Feedback highlights their responsiveness, professionalism, and adaptability, positioning them as a reliable partner for companies seeking scalability and efficiency. Overall, the sentiment is highly positive, suggesting a strong fit for businesses in need of robust staffing and operational solutions.
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Advertising & marketing Financial services Business services Other Industry

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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Silver Bell Group's pricing, noting it as a good fit for their budgets and recognizing the value for money provided. One client emphasized that their collaboration exceeded expectations, describing it as the 'gold standard of win-win partnership'. Another remarked on the transparent pricing with no hidden fees, which allows for scalable hiring. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of service received.
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Netherlands (1) Serbia (1) United Arab Emirates (1) Turkey (1)

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Intelligent Office

4.5 26 reviews

Undisclosed

Undisclosed

250 - 999

Denver, CO

Services provided

48% Call Center Services

39% Customer Service Outsourcing

13% Back Office Outsourcing

Focus Areas

100% Customer Surveys & Market Research Calls

Intelligent Office provides comprehensive Contact Center Services, including inbound call handling and customer support services. The company is praised for its quick response time and efficiency, with 100% of reviewers highlighting its speed as a strength. Although some suggest pricing improvements, the overall feedback is positive, emphasizing the successful integration and utility of their telephonic support solutions.

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Reviews mention High-quality work
Clients have consistently praised Intelligent Office for delivering high-quality work, particularly in their call handling and customer service. One client noted that the service is 'very good' and 'works quickly,' highlighting its effectiveness in managing high call volumes. The solution provided has been described as 'easy to use and implement,' indicating a strong performance that meets client needs without requiring improvements. Overall, the sentiment reflects a high level of satisfaction with the quality of services rendered.

Call Answering and Scheduling Services for Transportation Company

4.5 Nov 2, 2017

The service is successful in that it works and its easy to use and implement. Their strength is that their service works.
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12 of 26 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Intelligent Office is a Reliable Company
5.0 — Read more
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Industry Experience

Intelligent Office has received positive feedback across several industries including Manufacturing, Education, Retail, Business Services, Government, Information Technology, Gaming, Telecommunications, and Financial Services. Clients have highlighted their strengths in responsiveness, efficiency, and effective customer service. The overall sentiment across these sectors is favorable, indicating that Intelligent Office is well-suited for businesses seeking reliable inbound services and enhanced customer interaction.
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Other industries Retail Government Business services Information technology Gaming Telecommunications Other Industry Education Manufacturing Financial services

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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (6) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Intelligent Office as providing good value for money, with feedback indicating satisfaction with their pricing structures, which include monthly fluctuating fees and hourly deals. One client noted, 'if we didn't save a penny, it would still be worth the price,' highlighting perceived value despite cost. However, another review suggested that 'their pricing can improve,' indicating some room for enhancement in cost competitiveness.
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Westpark Communications

4.8 4 reviews

Undisclosed

Undisclosed

50 - 249

Spring, TX

Services provided

25% Call Center Services

40% Customer Service Outsourcing

25% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

33% Customer Surveys & Market Research Calls

34% B2C Telemarketing & telesales

33% Third party verification

Westpark Communications is a versatile provider of Contact Center Services, specializing in Customer Care Services and telephonic support, including Inbound and Outbound Call Center solutions. Reviews indicate positive customer feedback, highlighting professional, friendly service and effective results, with 100% of reviewers noting their attention to detail and reliability. However, some mention a need for improved agent training.

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Reviews mention Trustworthy
Clients perceive Westpark Communications as a trustworthy partner, with one review highlighting their strong technical support and reliability. Feedback indicates that they save significant time and money, further reinforcing their reputation. The client emphasized their innovative approach and noted no areas for improvement, reflecting a high level of satisfaction and confidence in their services over a two-year partnership.

Inbound Appointment Scheduling for Consumer Products Firm

4.5 Aug 12, 2017

Their technical support is strong and they are trustworthy. We have worked with them for two years.
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2 of 4 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Online Customer Support for Consumer Products Provider
4.5 — Read more
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised Westpark Communications for their excellent value for money, noting that their pricing is reasonable compared to competitors. One client mentioned, 'the pricing was reasonable compared to the other call center,' while another highlighted savings of approximately $500 monthly. Overall, feedback indicates that the services provided lead to increased efficiency and revenue, confirming the company's strong cost-effectiveness and commitment to client satisfaction.
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Tampa, Florida (1) Austin, Texas (1) Burlington, Vermont (1) San Diego, California (1)

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AtDesk

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Karachi, Pakistan

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Focus Areas

25% Customer Surveys & Market Research Calls

45% B2C Telemarketing & telesales

30% Third party verification

AtDesk is a customer service center specializing in Contact Center Services, including Inbound and Outbound Call Handling and Customer Support Services. The company is praised for its commitment, punctuality, and impact, as evidenced by a 30% sales uplift achieved for a client. While initial training posed challenges, their ability to adapt quickly impressed clients, reflecting predominantly positive feedback.

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1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Marketing Company
5.0 — AtDesk247 provides call center services for a digital marketing company. The team is responsible for handling inbound and outbound calls, email inboxes, and marketing channel communications. Read more
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Industry Experience

AtDesk247 has demonstrated significant expertise in the Advertising & Marketing industry, providing comprehensive support for inbound and outbound communications. Clients report a 30% increase in sales and effective management of inquiries, highlighting the company's commitment, punctuality, and proactive approach. Overall sentiment is highly positive, with a focus on their ability to enhance client engagement and operational efficiency. This makes AtDesk247 a suitable partner for businesses seeking growth in the marketing sector.
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Advertising & marketing

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More responsive than most other service providers

AtDesk is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Genesis Support Solution LTD

5.0 3 reviews

$5,000+

$25 - $49 / hr

250 - 999

Montego Bay, Jamaica

Services provided

40% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing +2

10% Back Office Outsourcing

10% IT Managed Services

Focus Areas

20% Customer Surveys & Market Research Calls

35% B2C Telemarketing & telesales

30% Third party verification +1

15% Collections Recovery Services

Genesis Support Solution LTD is a dedicated provider of Call Center Services, specializing in Customer Support and Call Handling. The company is praised for its hardworking team and effective communication, with a focus on enhancing client operations. The reviews highlight their commitment to improving customer service, with 100% of reviews noting satisfaction with their skills and efficiency.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Outsourcing Company
5.0 — Genesis Support Solution LTD provided call center services for an outsourcing company. They were tasked with handling customer support via phone and email. Read more
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Industry Experience

Genesis Support Solution LTD has demonstrated expertise in the telecommunications industry, providing call center services that enhance client operations. Feedback highlights their dedicated and hardworking team, effective communication, and ability to improve performance metrics. Clients have noted positive impacts on sales and customer satisfaction. Overall sentiment in this sector is favorable, making them a strong candidate for telecommunications projects.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients perceive Genesis Support Solution LTD as offering strong value for money, with feedback highlighting their hardworking and dedicated team. One client noted the company's effective communication and daily performance reports, which contributed to improved client operations. While there were minor concerns regarding individual agent attitudes, overall sentiment remains positive, indicating satisfaction with the service quality relative to the cost.
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AnswerFront

5.0 6 reviews

$1,000+

$25 - $49 / hr

10 - 49

Philadelphia, PA

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

100% Customer Surveys & Market Research Calls

AnswerFront, a provider of Contact Center Services, excels in Customer Support and Telephonic Support, delivering comprehensive solutions such as 24/7 Call Handling and CRM integration. With a strong emphasis on quality, 100% of the reviews highlight their timely delivery and enhanced client satisfaction, resulting in significant improvements in customer interactions and operational efficiency.

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Reviews mention Exceptional results
Clients have praised AnswerFront for delivering exceptional results, noting a 45% increase in successful remote staff placements and a 30% growth in recurring revenue within the first year. Their project management was described as outstanding, consistently meeting deadlines and maintaining high standards. One client highlighted their commitment to quality and attention to detail, which significantly improved client satisfaction scores by 25% and reduced time-to-hire by 40%. Overall, feedback reflects a strong sentiment of satisfaction and effectiveness.

Outsourced Staffing Services for Outsourcing Company

5.0 Jul 30, 2024

Answerfront.com was exceptional in managing the project timeline. They delivered every aspect of the virtual receptionist and support system on schedule. The commitment to quality was evident throughout the project. AnswerFront maintained high standards in every task, from initial screenings to ongoing support.
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2 of 2 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services & Sales Outsourcing for Consulting Co
5.0 — AnswerFront provides ongoing sales outsourcing, customer support, and call center services for a consulting company. The team integrates their services with the client's CRM system to streamline Read more
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Industry Experience

AnswerFront has demonstrated expertise across multiple industries, including Advertising & Marketing, Human Resources, Business Services, and Home Services. Clients praised their ability to enhance operational efficiency, improve customer satisfaction, and streamline communication processes. Overall sentiment is highly positive, with measurable outcomes such as increased lead conversion rates, improved client satisfaction scores by up to 30%, and significant reductions in operational response times. This provider is particularly well-suited for businesses seeking to optimize customer engagement and support systems.
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Advertising & marketing Human Resources Business services Home Services

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently noted that AnswerFront offers good value for money, with several reviews highlighting pricing that fits within budget constraints. One client emphasized the 'good value for cost,' while another mentioned that AnswerFront's pricing allowed for a 30% growth in recurring revenue. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable improvements in operational efficiency and client satisfaction rates.
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Call Point Business Solutions Ltd.

5.0 6 reviews

Undisclosed

< $25 / hr

50 - 249

Dhaka, Bangladesh

Services provided

45% Call Center Services

20% Back Office Outsourcing

10% Customer Service Outsourcing +4

10% Sales Outsourcing

5% Direct Marketing

5% Email Marketing

5% Social Media Marketing

Focus Areas

15% Customer Surveys & Market Research Calls

70% B2C Telemarketing & telesales

10% Third party verification +1

5% Collections Recovery Services

Call Point Business Solutions Ltd. is a company specializing in Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center operations. With a strong alignment in company values and culture, they consistently receive positive feedback for their efficient project management and effective communication, contributing to increased customer satisfaction indicators by up to 30 points and a NPS improvement from 45 to 70.

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Reviews mention Hard working
Clients frequently commend Call Point Business Solutions Ltd. for their hard-working approach, noting the proactive mindset of their staff. One CEO highlighted that their team consistently seeks effective solutions and has significantly improved internal processes, providing well-documented SOPs and KPI dashboards. The commitment to delivering quality results while reducing costs and improving efficiency further underscores the positive sentiment surrounding their work ethic.

Call Center Services for Legal Operations Platform

5.0 Feb 13, 2024

Call Point Business Solutions found applicants who met my requirements, prescreened them, set up interviews, and helped me choose my staff by hand. My company processes were planned out by Call Point company Solutions, who also gave me access to KPI dashboards and well-documented SOPs. My staff members appear to have a mindset that encourages them to work hard and achieve success. They have reduced the cost and inconvenience of particular company procedures while maintaining a better quality of execution.
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5 of 5 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Healthcare Tech Platform
5.0 — Call Point Business Solutions Ltd. provided call center services for a healthcare technology platform. The team onboarded new agents and created a customer service team and contact center. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (1)

What Clients Have Said
Call Point Business Solutions Ltd. consistently delivers good value for cost, as noted by multiple clients who highlighted their pricing alignment with budgets and overall effectiveness. One CEO remarked on the 'great value for cost' and another emphasized the 'good culture fit' alongside competitive pricing. Clients appreciated the significant ROI, with improved operational efficiency and customer satisfaction. Overall sentiment indicates satisfaction with the pricing structure relative to the quality of service provided.
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More responsive than most other service providers

Call Point Business Solutions Ltd. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Lambent Marketing

5.0 4 reviews

Undisclosed

< $25 / hr

10 - 49

Birmingham, AL

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% Content Marketing +4

15% Customer Service Outsourcing

15% Search Engine Optimization

10% Business Consulting

10% Social Media Marketing

Focus Areas

50% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

Lambent Marketing is a comprehensive marketing consultancy specializing in branding, marketing strategy, and business process outsourcing. The reviews indicate a 100% positive feedback rate, with clients praising their expertise, seamless communication, and ability to deliver tailored solutions. Approximately 75% of reviewers highlight their impressive project management and adaptability in meeting business needs. Lambent Marketing is commended for providing a holistic service that consistently meets or exceeds client expectations.

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Reviews mention Easy to work with
Clients consistently highlight Lambent Consulting's ease of collaboration and communication. One client noted the seamless workflow, stating that Lambent was an extension of their team, enhancing their project’s success. Another emphasized the quick accessibility for discussions and issues, describing it as easy to communicate with Lambent. Overall, the sentiment reflects a strong appreciation for Lambent's collaborative approach and consistent team engagement, leading to effective project management and positive outcomes.

Business Services for Financial Lending Company

5.0 Jul 8, 2021

Lambent was an extension of the Finefectivo team. The workflow was seamless and the back and forth collaboration made the launch and offering even better. We couldn't have done it without Lambent.
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Marketing, SEO & Advertising Services for BPO Company

5.0 Jun 28, 2021

They do quite well in terms of project management. Their team handles all the inbound traffic well, discusses marketing strategies, provides updates, and aligns well with our business development processes. To communicate, we have weekly or bi-weekly meetings via Zoom or Google Hangouts.
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Industry Experience

Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.
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Consulting Financial services Telecommunications

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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.
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United States (2) Mexico (1) Philippines (1)

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Customer Umbrella

5.0 20 reviews

$1,000+

< $25 / hr

250 - 999

Varna, Bulgaria

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Content Moderation Services +7

10% Customer Service Outsourcing

10% Data Annotation Services

10% Employer of Record (EOR) Services

10% PEO/Employee Leasing

10% Recruiting

10% Sales Outsourcing

10% Staffing

Focus Areas

20% Customer Surveys & Market Research Calls

70% B2C Telemarketing & telesales

5% Collections Recovery Services +1

5% Third party verification

Customer Umbrella is a proficient provider of Contact Center Services, excelling in Customer Support Services, Inbound and Outbound Call Center, and Telephonic Support. Reviewers consistently praise their professionalism and seamless integration into client operations, with 100% positive feedback highlighting their outstanding customer service and effective communication. Their expertise in call handling and proactive problem-solving significantly enhances client satisfaction and operational efficiency.

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Reviews mention Receptive
Clients have expressed high satisfaction with Customer Umbrella's receptiveness and communication. One CEO highlighted their team's excellent communication skills and responsiveness to feedback, noting their commitment to understanding client needs. Another client praised their ability to promptly address concerns and adapt to requirements, stating that Customer Umbrella consistently exceeded expectations. Overall, the sentiment is overwhelmingly positive, with clients appreciating the collaborative effort and proactive approach in enhancing customer service.

Customer Support Services for Gaming Machines Company

5.0 Feb 17, 2024

They have fantastic communication skills and were very aware of our needs and priorities. Working with them was a genuine team effort because they were fast to handle any concerns and receptive to our suggestions.
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Back Office Outsourcing for Gaming Company

5.0 Feb 9, 2024

The team at Customer Umbrella showed excellent communication skills and a thorough comprehension of our requirements and priorities. They further improved the cooperation between our teams by being receptive to input and prompt in resolving any problems. Their team never wavered in their commitment to going above and beyond our expectations, from strategy creation to implementation to continuous support.
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3 of 4 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Outsourcing for Game Development Company
5.0 — Customer Umbrella provides customer support services for a game development company. The team is in charge of addressing any customer queries and concerns across various platforms (e.g., email, live Read more
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Industry Experience

Customer Umbrella has demonstrated versatility across various industries, including Gambling, Gaming, Manufacturing, Utilities, Retail, and Healthcare. Feedback highlights their strengths in improving customer support efficiency, enhancing operational workflows, and delivering tailored solutions. The overall sentiment is highly positive, with clients praising their adaptability, professionalism, and integration into existing teams. Potential clients in these sectors can expect exceptional service and impactful collaboration when engaging with Customer Umbrella.
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Gaming Design Healthcare Software Gambling Manufacturing Utilities Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (2)

What Clients Have Said
Client feedback on Customer Umbrella highlights a consistent sentiment of good value for money and budget-friendly pricing. Clients appreciated the alignment of pricing with their budgets and noted that the services provided exceeded their expectations. One client mentioned, "Pricing fit our budget" and another praised the "good value for cost," reinforcing the company's reputation for delivering quality service at competitive rates. Overall, the feedback indicates a strong satisfaction with the cost-effectiveness of their offerings.
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Aplitt sp. z o.o.

5.0 3 reviews

Undisclosed

Undisclosed

250 - 999

Gdańsk, Poland

Services provided

10% Call Center Services

15% Application Management & Support

15% Application Testing +6

10% Custom Software Development

10% Customer Service Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Mobile App Development

10% Web Development

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

Aplitt sp. z o.o. is a technology solutions company that specializes in developing financial software and mobile applications, with particular expertise in data migration and system integration. Reviews indicate overwhelmingly positive feedback, highlighting their technical proficiency, adaptability, and effective communication. Approximately 90% of reviewers commend their professional approach and timely project delivery, with minor suggestions for improved project management and user support in future endeavors.

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Reviews mention High-quality work
Clients consistently highlight Aplitt sp. z o.o. for delivering high-quality work, emphasizing their commitment to best practices and industry standards. One client praised the team's flexibility and availability during the implementation of a mobile application, noting their proactive communication and adaptability to requirements. The project was completed on time, and the overall sentiment reflects strong satisfaction, with recommendations for Aplitt based on their professional approach and effective collaboration.

Mobile App Dev for Credit Union

5.0 May 15, 2023

Our technology partner made sure that the project was in line with best practices and industry standards. Together, we worked on developing and testing a mobile application to ensure the highest quality of the product. We recommend Aplitt to other business owners primarily due to their ease of communication, understanding, and adaptation to client requirements, as well as their professional approach to implementation.
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Industry Experience

Aplitt sp. z o.o. has established a strong presence in the financial services industry, demonstrating expertise in developing mobile applications and financial software solutions. Client feedback highlights their adaptability, effective communication, and adherence to industry standards, leading to successful project outcomes. They are particularly noted for their ability to deliver projects on time and capture user requirements efficiently. This makes Aplitt a suitable partner for organizations in the financial services sector seeking reliable technology solutions.
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Financial services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Aplitt sp. z o.o. for providing good value for money, with feedback emphasizing their competitive pricing and alignment with budgetary constraints. One client noted the company's 'great culture fit' and 'good value for cost', while another appreciated their 'effective project management' and timely delivery, which contributed to a successful collaboration. Overall, the sentiment reflects satisfaction with the balance between cost and quality of service.
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Extreme BPO

5.0 1 review

$5,000+

Undisclosed

10 - 49

Services provided

10% Call Center Services

10% Customer Service Outsourcing

10% Search Engine Optimization +14

5% Branding

5% Content Writing Services

5% E-Commerce Development

5% ERP Consulting and SI

5% Ecommerce Marketing

5% Email Marketing

5% Finance & Accounting Outsourcing (FAO)

5% Logo

5% Pay Per Click

5% Performance Marketing

5% Sales Outsourcing

5% Social Media Marketing

5% Web Design

5% Web Development

Focus Areas

25% Customer Surveys & Market Research Calls

35% B2C Telemarketing & telesales

20% Collections Recovery Services +1

20% Third party verification

Extreme BPO specializes in Contact Center Services and Customer Support Services, integrating digital marketing with telephonic support. Reviews highlight their responsiveness and effective project management, with 100% positive feedback on their ability to enhance customer engagement and generate leads. This company effectively handles phone support while boosting clients' digital presence.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Extreme BPO has received positive feedback from clients in the past six months, particularly for its effective management of social media marketing and customer support. One client noted significant improvements in brand visibility and engagement within a short period. The team has been praised for their responsiveness, project management, and ability to align with client needs. Overall, clients express satisfaction with the value provided by Extreme BPO and a desire for continued growth in their campaigns.
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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Digital Mktg & Customer Support Services for Travel Agency
5.0 — Extreme BPO provides digital marketing and customer support services for a travel agency. The team manages the client's SMM and PPC campaigns to increase brand visibility and generate qualified Read more
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Industry Experience

Extreme BPO has demonstrated expertise in the consumer products and services sector, particularly in travel and tourism. Clients like Holiday World Travel & Tours praised their ability to enhance brand visibility and customer engagement through effective social media and PPC strategies. Overall, the sentiment is positive, highlighting Extreme BPO's responsive project management and integration of digital marketing with customer support, making them a strong candidate for similar industries seeking growth and customer interaction enhancement.
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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally express satisfaction with Extreme BPO's cost-effectiveness, noting it as a key reason for their selection. One client highlighted the company's 'good value for cost' and praised their ability to deliver impactful results quickly, such as increased social media engagement and lead generation. Overall, the sentiment reflects a positive view of the company's pricing relative to the value provided, with clients appreciating the combination of quality service and affordability.
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Upstream BPO

5.0 13 reviews

$10,000+

$25 - $49 / hr

1,000 - 9,999

Kuala Lumpur, Malaysia

Services provided

20% Call Center Services

15% Customer Service Outsourcing

12% Data Annotation Services +8

10% Sales Outsourcing

7% AI Agents

7% Back Office Outsourcing

7% Content Moderation Services

7% Finance & Accounting Outsourcing (FAO)

5% Cybersecurity

5% Generative AI

5% IT Managed Services

Focus Areas

30% Customer Surveys & Market Research Calls

45% B2C Telemarketing & telesales

25% Third party verification

Upstream BPO is a contact center services provider that specializes in customer support, inbound and outbound call handling, and telephonic support. Overall, the reviews reflect positively on Upstream BPO, highlighting their well-trained agents and efficient call handling, with 100% of reviews noting improvements in response times and service quality. Clients appreciate their flexibility and dedication, although minor areas for improvement were mentioned.

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Reviews mention Dedicated
Clients consistently express high satisfaction with Upstream BPO's dedication and flexibility. One client highlighted their impressive adaptability in handling inquiries around the clock, which significantly improved operational efficiency. They also noted that Upstream BPO consistently meets deadlines and provides comprehensive performance reports. Overall, the sentiment reflects a strong appreciation for the commitment and responsiveness of the team, contributing positively to the client's business operations.

BPO Services for Wellness Center

5.0 Jun 13, 2022

Their dedication and flexibility are very impressive. Our operational process is always ongoing and we need agents around the clock, so they’ve been flexible enough to receive calls and inquiries coming in from around the world at any time of the day or night.
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2 of 2 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Financial Services Co
5.0 — Upstream BPO has been hired by a financial services company to handle inbound calls. The team has been tasked with managing clients who are just joining the Udacity funnel. Read more
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Industry Experience

Upstream BPO has demonstrated strong expertise across diverse industries such as Consumer Products & Services, Real Estate, Wellness & Fitness, and Telecommunications. Feedback indicates their strengths lie in delivering high-quality customer service, effective appointment setting, and lead generation. Clients appreciate their proactive communication and adaptability to changing requirements. Overall sentiment is positive, with clients noting significant improvements in operational efficiency and customer satisfaction, making Upstream BPO a suitable choice for companies in these sectors.
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Consumer products & services Real estate Wellness & Fitness Telecommunications

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United States (3) Malaysia (2)

This provider is fluent in 7 languages:

Cantonese

English

Filipino

Hindi

Mandarin

Russian

Urdu

This provider is available in 5 time zones:

Greenwich Mean Time (GMT)

Arabia Standard Time (AST)

Australia Central Time (ACT)

Singapore Standard Time (SGT)

Universal Coordinated Time (UTC)

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Express Virtual Assistant

4.6 28 reviews

$1,000+

< $25 / hr

250 - 999

Princeton, NJ

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

20% Customer Surveys & Market Research Calls

30% Collections Recovery Services

30% Third party verification +1

20% B2C Telemarketing & telesales

Express Virtual Assistant is a customer service center specializing in call handling and telephonic support services. They are consistently praised for professionalism and reliability, with 100% positive feedback highlighting their effective project management and communication. Approximately 60% of reviewers commend their ability to integrate seamlessly into existing workflows, enhancing operational efficiency and customer satisfaction.

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Industry Experience

Express Virtual Assistant has received positive feedback across diverse industries, notably in eCommerce, Contracting, Automotive, Construction, and Financial Services. Clients praised their operational support, effective communication, and ability to enhance efficiency and customer satisfaction. In eCommerce, they excelled in administrative support, while in Contracting, they provided valuable research insights. The Automotive sector benefited from improved customer interaction management. Overall, the provider's strength in administrative tasks and project management makes them well-suited for businesses seeking reliable operational support.
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Home Services Hospitality & leisure Advertising & marketing Education Beauty Non-profit Automotive Financial services Other industries Construction Contracting Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (13) $50,000 to $199,999 (9) Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight Express Virtual Assistant's competitive pricing and excellent value for money. Feedback emphasizes that their services fit well within client budgets while delivering high-quality support. For instance, one client noted, 'Good value for cost,' and another remarked on their ability to act as an 'extension of our own team.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, allowing businesses to focus on core operations while reducing administrative burdens.
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United States (15) Poland (3) Canada (1)

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The Contact Company

5.0 2 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Birkenhead , England

Services provided

10% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

50% Customer Surveys & Market Research Calls

50% Third party verification

The Contact Company specializes in Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call services, telemarketing, and phone support. With 100% satisfaction across reviews, clients praise their seamless workflow, agility, and commitment to customer satisfaction, emphasizing their positive company culture and transparency.

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Reviews mention Results-oriented
The feedback regarding The Contact Company's results-oriented approach is overwhelmingly positive. Clients highlight their commitment to delivering excellent results and seamless collaboration, as noted by a chairman of an online retailer who praised the team's timely reporting and effective solutions. Their transparency and proactive problem-solving capabilities further emphasize their results-driven focus, leading to long-term partnerships without any noted areas for improvement.

Call Center Services for Children's Retailer

5.0 Jan 24, 2019

The Contact Company deliver excellent results, which is why we’ve worked with them for several years. Our collaboration has been seamless. The team delivers timely reports and solutions as needed.
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2 of 2 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Children's Retailer
5.0 — The Contact Company provides call center services for a specialized online retailer. Read more
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Industry Experience

The Contact Company has demonstrated strong expertise in the Media and Retail industries. In Media, they successfully established a scalable support center for YouView, achieving over 80% customer satisfaction with a focus on company culture and flexibility. In Retail, they provided high-quality call center services for Great Little Trading Co., maintaining seamless collaboration and transparency. Overall, feedback highlights their strengths in customer service, operational efficiency, and adaptability, making them suitable for projects in both sectors.
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Retail Media

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United States (1) England (1)

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InfoSource Bulgaria Ltd

4.5 2 reviews

$1,000+

< $25 / hr

10 - 49

Sofia, Bulgaria

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Document Digitization & Management +3

20% Recruiting

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

85% Customer Surveys & Market Research Calls

15% Third party verification

InfoSource Bulgaria Ltd is a data management and analysis company specializing in extracting and structuring information from financial and executive reports. The company is consistently praised for its cost-effectiveness, attention to detail, and responsive project management. Approximately 100% of reviewers highlighted their satisfaction with the quality of service and customer-focused approach.

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Reviews mention Exceptional performance
Clients have consistently praised InfoSource Bulgaria Ltd for their exceptional performance, highlighting their responsiveness and proactive project management. A COO from FD Mediagroup noted the company's commitment to customer satisfaction and high-quality deliverables at a fair price. The client emphasized that InfoSource has provided ongoing support and valuable insights into market changes, reinforcing their reputation as a reliable partner with no noted areas for improvement.

Financial Services for Financial & Economic Media Company

5.0 Sep 14, 2023

Project management on our project was always very responsive, timely and pro-active. We have always been very happy to work with Infosource for different reasons: They focus on customer happiness, high quality for a fair price, very responsive, easygoing and great to work with.
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Industry Experience

InfoSource Bulgaria Ltd has demonstrated expertise primarily in the Media and Software industries. Clients in the Media sector praised their responsiveness, quality, and alignment with company values, resulting in successful data analysis of financial reports. In the Software industry, they were recognized for precision and attention to detail in manual curation projects, particularly in talent intelligence. Overall, client sentiment reflects satisfaction with cost-effectiveness and proactive communication, making them a strong option for companies in these fields.
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Select Industry to see insights

Software Media

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised InfoSource Bulgaria Ltd for their cost-effectiveness and overall value for money. One client highlighted that their pricing fit the budget and provided good value, emphasizing their focus on customer satisfaction and high-quality service at fair prices. Another review specifically noted the company's remarkable cost-effectiveness and attention to detail, affirming their ability to deliver precision and accuracy in their work.
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Netherlands (1) United States (1)

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Telework PH

5.0 1 review

$1,000+

< $25 / hr

250 - 999

Baliuag, Philippines

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Data Annotation Services

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

Telework PH is a data management service provider specializing in handling repetitive tasks such as data scraping and organization. Reviews reflect a 100% positive sentiment, highlighting their efficiency in saving clients significant time and the team's excellent decision-making skills, with frequent communication and smooth project execution noted as standout qualities.

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Triviat AI

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Services provided

30% Call Center Services

40% AI Consulting

30% Customer Service Outsourcing

Focus Areas

50% Customer Surveys & Market Research Calls

40% Third party verification

10% Collections Recovery Services

Triviat AI is a specialized firm focusing on developing and integrating AI-powered solutions, particularly in customer support and personal development platforms. Reviews highlight their agility and effectiveness, with 100% positive feedback regarding their project management skills and customization capabilities. Their solutions, such as chatbots and voice assistants, have significantly improved operational efficiencies for clients.

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Reviews mention Timely
Clients express a highly positive sentiment regarding Triviat AI's timeliness, noting their exceptional project management. One review highlighted, "Triviat AI’s project management is absolutely amazing. They deliver on time and listen to our feature requests." Additionally, the prompt responsiveness of their team has been commended, reinforcing their commitment to timely delivery. Overall, the feedback emphasizes reliability and adherence to deadlines, contributing to a successful partnership.

AI Development for IT Company

5.0 Mar 27, 2026

Triviat AI’s project management is absolutely amazing. They deliver on time and listen to our feature requests. We communicate via virtual meetings, emails, and messaging apps.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Triviat AI has received positive feedback from clients in the past six months, highlighting their responsiveness, flexibility, and effective project management. Clients noted that Triviat AI successfully integrated AI tools that improved operational efficiency, with one client reporting a 60% automation rate in support requests. The team demonstrated a strong understanding of client needs, delivering tailored solutions without significant areas for improvement identified. Overall, the sentiment towards Triviat AI is highly favorable, with ongoing engagements noted.
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Average Project Cost Breakdown

What Clients Have Said
Clients commend Triviat AI for providing excellent value for money, with one reviewer from MacPaw highlighting their competitive pricing and alignment with company values. The flexibility and effectiveness of the delivered solutions have resulted in improved operational efficiency, with 60% of requests automated. Overall, the sentiment is overwhelmingly positive, emphasizing responsive project management and the ability to deliver tailored solutions that meet client needs without compromising on quality.
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Netherlands (1) United States (1)

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B2B Only

5.0 3 reviews

$5,000+

$25 - $49 / hr

10 - 49

Phoenix, AZ

Services provided

10% Call Center Services

70% Sales Outsourcing

10% Back Office Outsourcing +1

10% Direct Marketing

Focus Areas

100% Customer Surveys & Market Research Calls

B2B Only is a B2B telemarketing firm specializing in Contact Center Services, Customer Support Services, and Telemarketing Services. The company has received overwhelmingly positive feedback, with reviews highlighting their exceptional communication, professionalism, and ability to surpass expectations. Approximately 100% of reviewers commend their lead generation expertise, emphasizing their effectiveness in delivering high-quality leads and ensuring client satisfaction.

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Reviews mention High-quality work
Clients consistently commend B2B Only for delivering high-quality work, noting their ability to secure appointments with exceptional leads. One client highlighted that their representatives surpassed expectations, achieving 15 appointments with phenomenal lead quality. Additionally, the team is praised for being adaptable and easy to train, focusing on quality over quantity. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and a desire for long-term partnerships due to the outstanding results achieved.

Lead Generation & Telemarketing for Internet Marketing Company

5.0 Nov 21, 2018

Not only did both representatives surpass the target, but the quality of the leads was phenomenal. Considering the cost per acquisition, they’ve already generated a considerable ROI. B2B Only has far surpassed our expectations here. I’ve worked with numerous telemarketers in the past but plan to continue working with B2B Only for a long time. They’re top-tier performers who are interested in setting up quality appointments rather than just hitting a quota.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for Financial Services Marketing Company
5.0 — B2B Only provides outsourced lead generation services for clients in the financial services space. They offer data analysis and daily updates regarding the strengths and weaknesses of specific Read more
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Industry Experience

B2B Only has demonstrated expertise across various industries including freight, business services, and advertising & marketing. Clients commend their exceptional communication, lead generation capabilities, and strong project management. In the freight sector, they successfully generated leads and secured customers. In business services, they exceeded appointment goals and produced high-quality leads, while in financial services, they provided valuable insights and metrics for client success. Overall, the sentiment is overwhelmingly positive, highlighting their adaptability and effectiveness in lead generation.
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Logistics & Supply Chain Business services Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients have consistently praised B2B Only for providing excellent value for money, highlighting a strong return on investment. One client noted they spent approximately $6,000 and achieved significant results, including 15 secured appointments, exceeding their expectations. Another client reported spending several hundred thousand dollars, attributing high success ratios to B2B Only's professionalism and training. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the cost relative to the quality of leads generated.
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STAFFVIRTUAL

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Mandaluyong City, Philippines

Services provided

24% Call Center Services

26% Back Office Outsourcing

20% Accounting +3

10% Customer Service Outsourcing

10% HR Consulting

10% Recruiting

Focus Areas

27% Customer Surveys & Market Research Calls

37% B2C Telemarketing & telesales

36% Collections Recovery Services

STAFFVIRTUAL is a Customer Support Services provider specializing in 24/7 customer care services, including order processing and customer inquiries. Their services led to a 25% increase in customer satisfaction for clients like Gymshark and Milk Makeup. Approximately 100% of reviews highlight their timely project management and adaptive service delivery, with suggestions for more proactive process improvements.

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2 of 2 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Fitness Apparel Brand
5.0 — STAFFVIRTUAL provided 24/7 customer support for global order handling and feedback management to a UK-based online fitness apparel and accessories brand that caters to the young and active Read more
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Industry Experience

STAFFVIRTUAL has demonstrated significant expertise in the Beauty & Cosmetics and Other industries, providing 24/7 customer support that enhances user experience. Clients like Gymshark and Milk Makeup reported a 25% increase in customer satisfaction and a 15% boost in operational efficiency and sales, respectively. The provider's strengths include excellent project management, adaptability, and cost efficiency. Overall, the positive feedback suggests they are well-suited for companies seeking reliable customer support in these sectors.
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Beauty & Cosmetics Wellness & Fitness

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have praised STAFFVIRTUAL for their competitive pricing, which aligns well with their budgets. For instance, both Gymshark and Milk Makeup selected STAFFVIRTUAL primarily due to cost-effectiveness. Reviews highlight that the value delivered, including increased customer satisfaction and sales, justifies the investment. Overall sentiment indicates that clients perceive STAFFVIRTUAL as providing excellent value for money, though some suggest that more proactive process improvement suggestions could enhance the partnership further.
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Callboxs

5.0 4 reviews

$5,000+

< $25 / hr

250 - 999

Services provided

50% Call Center Services

30% Customer Service Outsourcing

20% Back Office Outsourcing

Focus Areas

50% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

Callboxs is a contact center services provider, specializing in customer support and telephonic support. They have consistently provided excellent service, swiftly adapting to specific business needs, resulting in satisfied customers. With no reported complaints and a proactive approach that includes complimentary services like customer satisfaction surveys, Callboxs demonstrates a commitment to enhancing client interactions and optimizing communication processes.

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Reviews mention Professional
Clients commend Callbox for their professionalism and commitment to shared objectives, noting their creative and proactive approach. One COO highlighted the company's ability to adapt and provide high-quality support, resulting in a 100% sales increase in Eastern Europe. The team was described as stable and flexible, contributing to effective collaboration. Overall, the sentiment reflects strong satisfaction with Callbox's professional conduct and successful project outcomes.

Business Consulting for Logistics Company

5.0 Sep 21, 2021

They are a stable partner, fully committed to achieving common goals. They have a flexible approach and high professionalism. No, they fully met our requirements.
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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Beach Resort
5.0 — A beach resort partnered Callboxs for call center services. The team is responsible for managing all calls, emails, and chats of the customers. Read more
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Industry Experience

Callbox demonstrates strong expertise in the Hospitality and Manufacturing industries. Clients in Hospitality praised their adaptability, effective customer service, and proactive approach, leading to improved client satisfaction. In Manufacturing, they excelled in market entry strategies, contributing to a 100% sales increase in Eastern Europe. Overall, feedback indicates Callbox's strengths in communication, strategic planning, and professionalism, making them a suitable partner for companies in these sectors seeking growth and enhanced customer engagement.
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Hospitality & leisure Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Callboxs for their exceptional value for money, noting competitive rates such as $14 per hour and a strong return on investment through increased sales and enhanced customer satisfaction. One client highlighted the company's proactive approach and the added value of a complimentary customer satisfaction survey. Overall sentiment reflects a high level of satisfaction with the cost-effectiveness of their services and the quality of support provided.
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Clevertone

5.0 3 reviews

$5,000+

$100 - $149 / hr

250 - 999

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

Clevertone is a professional review management company that excels in organizing and delivering seamless services. With 100% positive feedback, clients praise their transparent approach, efficient communication, and punctual delivery. Clevertone's ability to meet project goals without false promises is highly valued, making them a recommended partner for managing online reviews.

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Industry Experience

Clevertone has demonstrated expertise in the retail industry, particularly in managing online reviews. Feedback highlights their organizational skills, transparency, and effective communication, resulting in successful project outcomes. Clients appreciate their timely delivery and alignment with budget expectations. Overall sentiment in the retail sector is highly positive, making Clevertone a suitable choice for businesses looking to enhance their online reputation.
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Retail

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Clevertone as offering excellent value for money, with specific feedback highlighting their transparent pricing and budget alignment. One client noted that the company's pricing fit their budget while expressing satisfaction with the organized and seamless service provided. Overall, the sentiment reflects a strong appreciation for Clevertone's ability to deliver on promises without overselling, reinforcing their reputation for cost-effectiveness and reliability.
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Emenac

4.5 1 review

$1,000+

< $25 / hr

250 - 999

Services provided

50% Call Center Services

35% Customer Service Outsourcing

15% Back Office Outsourcing

Focus Areas

37% Customer Surveys & Market Research Calls

63% B2C Telemarketing & telesales

Emenac is a comprehensive customer service center specializing in Contact Center Services, including Inbound and Outbound Call Handling and Customer Support Services. The company has a success rate of 90%–95% in resolving customer issues promptly. Clients commend Emenac for their disciplined management and seamless integration into business operations, highlighting their ability to deliver professional telephonic support.

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0 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support & Calling Services for Travel Agency
4.5 — Emenac provides call center services to a travel agency. A team of 15 receives customer calls, handling bookings and providing customer support, as well as making outbound calls in various areas. Read more
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Industry Experience

Emenac has demonstrated significant expertise in the hospitality and leisure industry, specifically with travel agencies. Clients commend their call center services for enhancing customer interactions, achieving a high success rate in bookings and support. Feedback highlights their impressive management, discipline, and adaptability, which have integrated them as essential partners in ongoing operations. Overall sentiment in this sector is highly positive, indicating Emenac's strong suitability for businesses seeking reliable customer engagement solutions.
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Hospitality & leisure

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Emenac as offering good value for money, particularly noting competitive pricing and effective service delivery. One client highlighted that Emenac provided the 'best package and better options per seat' compared to competitors. Their success rate of 90%-95% in customer satisfaction further underscores the perceived value. While there are suggestions for improvement, the overall sentiment leans towards satisfaction with the cost-effectiveness of the services provided.
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RemSource

4.7 3 reviews

$1,000+

< $25 / hr

10 - 49

Baltimore, MD

Services provided

10% Call Center Services

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +3

20% Customer Service Outsourcing

10% Business Consulting

10% Financial Consulting

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

RemSource is a company specializing in Contact Center Services, providing comprehensive phone support and call handling. The overall feedback from clients is positive, with 100% praising their professional customer service and effective communication. Clients appreciate their efficiency and commitment to customer care, though some note a desire for improved consistency across operators.

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Reviews mention Efficient
Clients have consistently highlighted RemSource's efficiency, noting their ability to deliver quality work swiftly and productively. One client reported a significant reduction in employee stress and a monthly savings of $5,000, attributing these benefits to RemSource's effective service. The overall sentiment reflects a strong appreciation for their efficiency, with one client stating it directly contributes to both companies' positive outcomes, and no areas for improvement were identified.

Virtual Assistant for Telecommunications Company

5.0 Aug 12, 2017

Because they are so efficient, they also increase our productivity, therefore both our companies have positive outcomes. Efficiency is noted as one of their strengths, which contributes significantly to the success of our collaboration.
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2 of 3 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Ongoing Administrative Support for Creative Web Agency
5.0 — RemSource provides outsourced administrative assistance for a creative web agency. The team answers phone calls, updates records, schedules meetings, and does project management remotely using Read more
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Industry Experience

RemSource has received positive feedback across various industries, including Automotive, Telecommunications, and Advertising & Marketing. Clients note their expertise in providing efficient customer support and back office services, leading to increased productivity and improved client interactions. In the Automotive sector, they enhanced prospect engagement and close rates. In Telecommunications, their efficiency saved significant costs, while in Advertising & Marketing, they enabled agencies to focus on creative work by managing administrative tasks effectively. Overall, their strengths include reliability, exceptional customer service, and adaptability.
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Automotive Telecommunications Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Clients express a positive sentiment regarding RemSource's cost and value for money. One client noted a significant saving of $5,000 per month, attributing this to the efficiency of their services. Another client initially hesitated due to perceived high costs but later recognized the outstanding service quality justifying the investment. Overall, clients appreciate the balance of affordability and high-quality service, with many recommending RemSource for its reliability and professionalism.
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Kore BPO

5.0 3 reviews

$1,000+

< $25 / hr

10 - 49

Dallas, TX

Services provided

10% Call Center Services

35% Staffing

20% Back Office Outsourcing +2

20% Customer Service Outsourcing

15% HR Outsourcing

Focus Areas

80% Customer Surveys & Market Research Calls

15% B2C Telemarketing & telesales

5% Third party verification

Kore BPO is a company specializing in Call Center Services, including Inbound and Outbound Call Center operations. Reviews highlight their strong communication and efficiency, with 100% positive feedback on meeting targets and improving recruitment outcomes. Clients appreciate their value for cost and alignment with company values.

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Reviews mention Timely
Feedback regarding Kore BPO's timeliness is overwhelmingly positive. Clients noted that Kore BPO delivered items on time, with one client specifically highlighting 'timely updates and daily meetings' that facilitated smooth communication. Additionally, the commitment to client satisfaction was evident, as they offered to replace any unsatisfactory candidates, although none were needed. Overall, clients expressed confidence in Kore BPO's ability to meet deadlines and adapt to project needs effectively.

Recruiting & Technical Mktg Strategy for Consulting Company

5.0 Jan 12, 2025

They deliver on time and work hard through issues that come up.
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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Financial Education Company
5.0 — Kore BPO provides ongoing call center services for a financial education company. The team is responsible for managing incoming and outgoing calls and booking appointments. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Kore BPO's competitive pricing and excellent value for money. One review noted that their pricing fit the client's budget while delivering good value, leading to increased applicant quality. Another client emphasized significant cost savings compared to traditional agencies, which enhanced their marketing effectiveness. Overall, the sentiment is overwhelmingly positive regarding Kore BPO's cost-effectiveness and the quality of service provided.
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United States (2) England (1)

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MiXBS

5.0 23 reviews

Undisclosed

< $25 / hr

1,000 - 9,999

Plantation, FL

Services provided

25% Call Center Services

30% Business Consulting

25% Customer Service Outsourcing +1

20% Market Research

Focus Areas

60% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

15% Third party verification

MiXBS is a company specializing in Contact Center Services, providing 24/7 phone support with a focus on maintaining client branding and professionalism. Reviews indicate a 100% positive feedback rate, praising their cost-effective solutions and responsive team, with 100% of reviewers highlighting their US-based customer service agents and customizable approach.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Staffing Co
5.0 — MiXBS provided call center services for a staffing company. The team answered calls 24/7 and sent messages to the client, using a customized script to communicate with the client's customers. Read more
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Industry Experience

MiXBS has demonstrated expertise primarily in the Automotive industry, providing effective 24/7 call handling solutions. Clients commend their professional and responsive team, which enhances client engagement and operational efficiency. Their ability to customize communication strategies ensures a consistent brand voice, contributing to improved client satisfaction. Overall, feedback reflects a positive sentiment, highlighting MiXBS's value in staffing and customer support roles, making them a strong candidate for businesses seeking similar services.
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Automotive

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have noted MiXBS's pricing as fitting their budget and providing good value for the cost. One client specifically mentioned that MiXBS helped them reduce expenses by eliminating the need for a full team for after-hours calls. Overall, the sentiment reflects satisfaction with the cost-effectiveness and scalability of services, allowing businesses to focus on core operations without compromising on quality.
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$22 Customer Support 20 - 40 calls / emails / chats $40 Customer Support 40 - 80 calls / emails / chats $100 Customer Support 200 - 300 calls / emails / chats

Multilingual Customer Support
At MiXBS, we specialize in providing multilingual, instant remote teams to help you handle increasing demands with ease while reducing operational costs. What will you get? Clear hourly rates, no long-term contracts Remote teams from cost-effective regions Scale up or down quickly based on demand Launch projects within 3 days
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Vision Sync Solutions

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Bengaluru, India

Services provided

70% Call Center Services

30% Accounting

Focus Areas

25% Customer Surveys & Market Research Calls

45% B2C Telemarketing & telesales

15% Collections Recovery Services +1

15% Third party verification

Vision Sync Solutions is a company specializing in Contact Center Services, specifically excelling in managing sales operations and devising SOPs for businesses. Feedback indicates a high level of professionalism and effective project management, with over 20% improvement in sales and booked appointment rates. 100% of reviewers commend their attention to detail and comprehensive oversight.

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Reviews mention Professional
Clients consistently highlight the professionalism of Vision Sync Solutions, noting their meticulous attention to detail and timely delivery. One CEO remarked on the impressive oversight provided by the team, which surpasses expectations. The company's structured approach, including daily call reports and constructive feedback, has significantly improved sales effectiveness, with a noted increase of over 20% in booked appointments. Overall, the sentiment reflects a strong appreciation for the professionalism and dedication of Vision Sync Solutions.

Sales Outsourcing for Financial Services Company

5.0 Jul 22, 2026

Vision Sync Solutions provides daily call reports, weekly summaries, and monthly progress reports. Every day, the recorded calls are evaluated using AI, and constructive critique is given on how to improve the sales pitch and enrollment processes, connect ratios, and the best time to call. I'm impressed by the amount of oversight Vision Sync Solutions has per project, which is more than I could imagine. The team is very professional.
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2 of 2 reviews are 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Vision Sync Solutions has received positive feedback from clients in the past six months, highlighting their professionalism and effective project management. One client noted a 20% increase in sales appointment rates due to the team's thorough oversight and training. Another client reported a 95% reduction in theft over five months, praising Vision Sync Solutions' excellent communication and ability to adapt to unique workflows. Overall, clients express high satisfaction with no suggested areas for improvement.
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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing for Financial Services Company
5.0 — Vision Sync Solutions provides sales outsourcing services for a financial services company. The team has created the SOPs for the client's sales department and cold outreach program. Read more
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What Clients Have Said
Clients express high satisfaction with Vision Sync Solutions' pricing and value for money. One CEO noted that their pricing fit within budget and provided good value, contributing to a 20% increase in booked appointments. Another client highlighted the substantial reduction in theft by 95% and praised the company's consistent communication and project management. Overall sentiment indicates that clients perceive Vision Sync Solutions as a cost-effective partner, delivering significant benefits without compromising quality.
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Face for Business

4.8 3 reviews

Undisclosed

Undisclosed

10 - 49

Burscough, England

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

50% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

Face for Business specializes in Contact Center Services, providing tailored Customer Support Services including virtual reception, Inbound Call Center, and call handling. Impressively, 100% of reviewers praise their personalized service and seamless integration as part of their team, noting increased client conversions and enhanced trust pilot ratings. Clients consistently highlight their reliability and impeccable communication, with no areas for improvement identified.

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Reviews mention Reliable
Clients consistently express high satisfaction with Face for Business, highlighting their reliability and effective communication. One director noted that in five years, they have never been let down, emphasizing seamless onboarding and personalized service that fosters strong client relationships. Feedback indicates that Face for Business's accurate billing and responsiveness further enhance their reliability, making them an integral part of their clients' operations.

Virtual Receptionist Services for Accounting Firm

5.0 Feb 28, 2022

In the five years that we’ve worked with them, they’ve never let us down. They even remind us to return some of our customer’s calls when we come back from a holiday. Face for Business always picks up after an acceptable number of rings. I’ve not had the need to look too much into their invoices because they’re always reliable and accurate.
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2 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Receptionist Services for Accounting Firm
5.0 — An accounting firm hired Face for Business to receive, redirect, and log inbound calls. On top of providing information and answering queries, the team also sets appointments on behalf of the Read more
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Industry Experience

Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.
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Financial services Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.
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DelonApps

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Lagos, Nigeria

Services provided

20% Call Center Services

15% Corporate Training & Coaching

15% Recruiting +8

15% Staffing

10% Customer Service Outsourcing

5% Custom Software Development

5% IT Managed Services

5% IT Staff Augmentation

5% Mobile App Development

3% HR Outsourcing

2% Sales Outsourcing

Focus Areas

10% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

30% Collections Recovery Services +1

10% Third party verification

DelonApps is a company specializing in Contact Center Services and Customer Support Services, particularly excelling in 24/7 call center solutions. Reviewers frequently commend DelonApps for their affordability, precision, and empathy, with 100% positive feedback highlighting their seamless project delivery and remarkable customer service. Approximately 50% of reviewers also emphasize their excellent communication and value for cost.

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Industry Experience

DelonApps has demonstrated strong expertise in various industries, including Oil, Gas, and Petrochemical, where they excelled in process automation and optimization, resulting in enhanced productivity and customer satisfaction. In the Information Technology sector, their business process outsourcing and 24/7 customer services have significantly improved operational efficiency and sales for clients. Additionally, they effectively serve the medical field by providing reliable call center solutions. Overall, feedback indicates a positive sentiment towards their affordable, high-quality services across these domains.
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Engineering Healthcare Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Clients consistently highlight DelonApps' competitive pricing and exceptional value for money. For instance, one client noted that their budget was well accommodated while receiving great service quality. Another client remarked on DelonApps' ability to deliver excellent services at affordable rates, even more competitively priced than options from other countries. Overall, feedback reflects a strong sentiment that DelonApps provides high-quality solutions that align well with client budgets, enhancing their overall satisfaction.
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United States (2) Nigeria (1)

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Multilingual Call Centers

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

New Delhi, India

Services provided

60% Call Center Services

40% Translation

Focus Areas

50% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

Multilingual Call Centers is a Contact Center Services provider specializing in multilingual customer support and telephonic communication solutions. They have consistently received exceptional feedback, with 100% of reviewers praising their linguistic versatility and high-quality, culturally sensitive interaction. Clients commend their seamless integration and proactive communication, noting significant improvements in customer satisfaction and operational efficiency.

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Industry Experience

Multilingual Call Centers demonstrates expertise across the Advertising & Marketing and Software industries. Clients highlight their strengths in delivering exceptional multilingual customer service, improving engagement and satisfaction rates, and maintaining clear communication. In Advertising & Marketing, the focus was on enhancing global reach and customer appreciation, while in Software, the emphasis was on efficiency and actionable insights. Overall, feedback indicates a strong fit for businesses seeking to enhance their multilingual support and customer interactions.
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Advertising & marketing Software

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently praised Multilingual Call Centers for offering exceptional value for money, with feedback highlighting that their pricing aligned well with budgets while delivering high-quality multilingual support. For instance, one CEO noted that the pricing fit their budget perfectly, which was a key factor in their selection. Overall sentiment reflects strong satisfaction with the cost-effectiveness of services, as clients reported significant improvements in customer satisfaction and operational efficiency, confirming that the investment yielded substantial returns.
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Denmark (1) France (1)

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Salaria Sales Solutions

5.0 7 reviews

$1,000+

$100 - $149 / hr

50 - 249

Arlington, VA

Services provided

25% Call Center Services

25% Content Marketing

25% Customer Service Outsourcing +1

25% Digital Strategy

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

Salaria Sales Solutions is a business development sales support firm specializing in lead generation, appointment setting, and outbound sales engine management. The company has received overwhelmingly positive feedback from reviewers, with clients highlighting their professionalism, proactive communication, and ability to exceed expectations in generating qualified leads. Notably, 100% of reviewers emphasize their effective project management and adaptability, leading to significant improvements in sales pipelines and business growth.

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Reviews mention Exceptional performance
Salaria Sales Solutions has received outstanding feedback, particularly for their exceptional performance in B2B lead generation. A client noted their meticulous attention to detail, advanced tools, and superior communication, which significantly contributed to campaign success. They successfully navigated complex prospecting strategies that previous firms struggled with, establishing a valuable partnership. The client concluded that there were no areas for improvement, highlighting their overall sentiment of exceptional service and recommending Salaria highly.

Lead Generation for Solar Contracting Firm

5.0 May 29, 2024

The team's attention to detail, advanced tools, and excellent communication make them a top choice for sales success. Salaria stands out in B2B lead generation, mastering a complex, dynamic prospecting strategy where others failed. Unlike previous lead generation firms, they have successfully navigated our complex prospecting strategy in a challenging industry, establishing a valuable partnership for sales success.
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4 of 4 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
Salaria Sales Solutions has received positive feedback in recent reviews, highlighting their effectiveness in building sales pipelines and generating qualified leads. Clients have praised their professionalism, proactive communication, and ability to adapt to feedback, resulting in significant improvements in meeting bookings and revenue generation. One client reported a 25%–50% increase in scheduled meetings, while another noted a successful outreach that led to 209 meetings. Overall, clients express high satisfaction with the results and do not identify areas for improvement.
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Salaria Sales Solutions' competitive pricing and strong value for money. For instance, a CEO noted that their pricing fit the budget while providing exceptional value, evident in the consistent booking of qualified meetings. Another client emphasized the impressive conversion rates and measurable pipeline growth achieved at a flat monthly fee, reinforcing the sentiment that Salaria delivers significant ROI. Overall, feedback reflects satisfaction with the cost-effectiveness of their services.
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Gainesville, Florida (1) Charlotte, North Carolina (1) Chicago, Illinois (1) South Chicago, Illinois (1) Tempe, Arizona (1) Elmendorf Air Force Base, Alaska (1) Jessup, Pennsylvania (1)

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Protel BPO

5.0 11 reviews

Undisclosed

Undisclosed

250 - 999

Belize City, Belize

Services provided

45% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

10% Customer Surveys & Market Research Calls

70% B2C Telemarketing & telesales

10% Collections Recovery Services +1

10% Third party verification

Protel BPO is a comprehensive Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Center operations. The company is praised for its professional handling of high call volumes, with approximately 100% of reviewers highlighting their efficient call handling and customer satisfaction improvements. Protel BPO's strategic alignment with client values and seamless integration into existing systems are consistently commended.

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Industry Experience

Protel BPO has demonstrated expertise across multiple industries, including Retail, Healthcare, Hospitality, Utilities, and Construction. Clients consistently commend them for enhancing customer service operations, reducing response times, and improving customer satisfaction metrics. The overall sentiment reflects a strong alignment with company values, effective project management, and a commitment to delivering quality service. Their adaptability and understanding of industry-specific needs make them suitable for clients seeking reliable support in these sectors.
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Retail Healthcare Hospitality & leisure Utilities Construction

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Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (3) Less than $10,000 (1)

What Clients Have Said
Protel BPO has been consistently recognized for providing good value for cost, with clients noting that their pricing fits within budget constraints while delivering high-quality services. For instance, a VP from Palm Beach Tan highlighted the company's 'good value for cost,' while the Chief Customer Officer of Marriott International appreciated the alignment of prices with their budget. Overall, clients express satisfaction with the balance of cost and service quality, reinforcing Protel BPO’s reputation as a cost-effective partner.
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More responsive than most other service providers

Protel BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Tafaseel BPO

4.0 1 review

$10,000+

< $25 / hr

1,000 - 9,999

Ajman, United Arab Emirates

Services provided

25% Call Center Services

20% Sales Outsourcing

15% Customer Service Outsourcing +3

15% HR Outsourcing

15% Recruiting

10% Staffing

Focus Areas

50% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

Tafaseel BPO is a customer service center specializing in Contact Center Services, offering inbound call center and customer support services. Approximately 100% of reviewers highlight Tafaseel BPO's effectiveness in improving service quality, with strong project management and cultural understanding. Their personalized approach and ability to meet high expectations are consistently praised, making them a well-regarded choice in the industry.

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0 of 1 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Higher Education Institute
4.0 — Tafaseel BPO handles voice services for a higher education institute. They provide bilingual agents who answer calls on behalf of the partner as well as manage live chat support and quality Read more
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Industry Experience

Tafaseel BPO has demonstrated strong expertise in the education sector, particularly with a federal government client in the UAE, providing effective call center solutions and exceptional customer service. Feedback highlights their capability to improve service quality through bilingual support, quality monitoring, and personalized engagement. Overall, sentiments from this industry reflect satisfaction with their project management, innovative approach, and understanding of local culture, suggesting they are a suitable partner for organizations seeking reliable outsourcing solutions in education and potentially other sectors.
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Education

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Tafaseel BPO's cost and value for money, noting that their services meet high expectations. One client highlighted a $400,000 annual investment, stating it was a wise choice given the significant improvement in service quality since outsourcing. They appreciated Tafaseel's competitive pricing against larger firms and emphasized that the company provided a personalized experience, effectively addressing their specific needs without compromising on quality.
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Technosys IT Management Pvt. Ltd.

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Patna, India

Services provided

10% Call Center Services

20% Demand Generation Marketing

20% Sales Outsourcing +6

10% Customer Service Outsourcing

10% Email Marketing

10% Recruiting

10% Recruitment Process Outsourcing

5% Back Office Outsourcing

5% IT Staff Augmentation

Focus Areas

50% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

Technosys IT Management Pvt. Ltd. provides Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. The feedback from clients is overwhelmingly positive, with 100% of reviewers praising their problem-solving techniques and effective customer service. Clients appreciate their teamwork and contributions to business development.

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Industry Experience

Technosys IT Management Pvt. Ltd. has received positive feedback primarily from the healthcare industry, where they provided customer support services that enhanced operational efficiency. Clients praised their problem-solving capabilities, responsiveness, and the effective collaboration between teams. Overall sentiment is highly favorable, indicating that Technosys is well-suited for healthcare projects seeking to improve customer engagement and service delivery. Their strengths in customer service and operational support position them as a valuable partner in this sector.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Technosys IT Management Pvt. Ltd. as offering good value for money, particularly praising their customer support services. One client noted a 'great experience' and highlighted the effectiveness of their team in enhancing business operations. The company is recognized for its problem-solving capabilities and helpful nature, suggesting that the investment is justified by the positive outcomes achieved. However, clients suggest further expansion could increase accessibility to their valuable services.
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More responsive than most other service providers

Technosys IT Management Pvt. Ltd. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Sunlightsol Technologies

4.7 3 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

40% Call Center Services

15% Mobile App Development

15% Web Development +3

10% IT Managed Services

10% Social Media Marketing

10% UX/UI Design

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

Sunlightsol Technologies is a web development company specializing in creating modern, responsive websites with integrated eCommerce functionality, SEO optimization, and digital marketing capabilities. Across the reviews, 100% of clients praised their technical expertise, strategic approach, and exceptional project management, resulting in increased user engagement, improved sales, and enhanced client satisfaction. Their commitment to quality and innovation is consistently highlighted.

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Industry Experience

Sunlightsol Technologies has garnered positive feedback across multiple industries, including Business Services, eCommerce, and Advertising & Marketing. Clients commend their expertise in website development, eCommerce solutions, and digital marketing strategy. The company is particularly noted for its strong project management, timely delivery, and effective communication. Overall sentiment reflects satisfaction and trust, making them a suitable partner for businesses seeking innovative and responsive digital solutions in these sectors.
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eCommerce Business services Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (3)

What Clients Have Said
Clients consistently highlighted Sunlightsol Technologies' competitive pricing and strong value for money. One client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another praised their commitment to quality while maintaining affordability. Overall sentiment reflects satisfaction with the cost-effectiveness of services, as multiple clients expressed appreciation for the alignment of pricing with their financial expectations, contributing to successful project outcomes.
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Matchboard

5.0 1 review

Undisclosed

Undisclosed

2 - 9

Queens Park, Australia

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

40% Customer Surveys & Market Research Calls

40% B2C Telemarketing & telesales

20% Collections Recovery Services

Matchboard is a specialized company offering Contact Center Services, particularly in Customer Support Services and after-hours Inbound Call Center operations. Their reviews highlight a robust expertise in call handling and telephonic support, with a 100% positive feedback rate emphasizing their professionalism and knowledge in matching clients with suitable service providers. Notably, they effectively managed over 100 missed calls monthly, enhancing client operations.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Veterinary Clinic
5.0 — Matchboard provided call center services for a veterinary clinic, taking over overflow calls and providing support on an after-hours basis. Read more
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Industry Experience

Matchboard has demonstrated notable expertise in the healthcare industry, specifically in veterinary services. Their performance has been praised for providing effective overflow call center solutions, improving client communication, and increasing call handling capacity. Feedback emphasizes their professionalism and extensive knowledge of contact center operations, contributing to a significant reduction in missed calls. Overall sentiment in the healthcare sector is highly positive, indicating Matchboard's capability in enhancing service delivery and client care.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed high satisfaction with Matchboard's cost-effectiveness and value for money. One client highlighted that the service prevented over 100 missed calls monthly, attributing significant value to the company's expertise and professionalism. Another noted that Matchboard's thorough understanding of call center needs helped avoid poor supplier matches, emphasizing that the investment was worthwhile. Overall sentiment reflects that Matchboard delivers strong returns on investment through tailored services and exceptional support.
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Marke.tel

5.0 23 reviews

$10,000+

< $25 / hr

250 - 999

Services provided

30% Call Center Services

35% Back Office Outsourcing

35% Customer Service Outsourcing

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

Marke.tel is a Customer Service Center offering Contact Center Services, including both Inbound and Outbound Call Center functions, along with Telemarketing and Customer Support Services. Reviews highlight their efficiency, professionalism, and cost-effectiveness, with 100% of reviewers noting significant payroll savings and improved response times. Their proactive communication and client-first approach foster strong client relationships, though better holiday notifications are suggested.

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2 of 2 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for Financial Services Company
5.0 — Marke.tel provides BPO services for a financial services company. They deliver agents to handle all incoming communication through phone, chat, and email. They also provide back-office personnel for Read more
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Industry Experience

Marke.tel has demonstrated strong capabilities across various industries, including Supply Chain, Retail, Information Technology, Software, Financial Services, Education, Insurance, and Pharmaceuticals. Clients commend their efficient project management, rapid response times, and cost-effective solutions. In Supply Chain and Logistics, they excelled in reducing response times and increasing order accuracy. Their expertise in IT and Software was notable for enhancing back-office operations with seamless integration. Overall, client sentiment is highly positive, reflecting Marke.tel’s adaptability and alignment with industry needs.
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Information technology Software Financial services Education Insurance Supply Chain, Logistics, and Transport Retail Pharmaceuticals

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Average Project Cost Breakdown

$50,000 to $199,999 (3)

What Clients Have Said
Clients consistently highlight Marke.tel's competitive pricing, describing it as fitting their budgets and providing good value for money. For instance, several CEOs noted a 45-55% reduction in payroll costs compared to in-house teams, alongside seamless integration and efficient service delivery. Feedback emphasized that the company's flat-rate pricing model, starting at $11 per seat per hour with no hidden fees, contributed to a strong overall sentiment of satisfaction regarding cost-effectiveness.
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ReceptionHQ

4.2 9 reviews

Undisclosed

Undisclosed

50 - 249

Phoenix, AZ

Services provided

45% Call Center Services

40% Customer Service Outsourcing

15% Back Office Outsourcing

Focus Areas

80% Customer Surveys & Market Research Calls

10% B2C Telemarketing & telesales

10% Third party verification

ReceptionHQ is a company specializing in Contact Center Services, particularly inbound call handling and customer support services. The overall feedback from clients is overwhelmingly positive, with users highlighting their services as user-friendly and effective, saving significant time and costs. An impressive 100% of reviewers cite excellent customer service as a strength, though some suggest more personalized features could enhance their offerings.

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Reviews mention Great team
Clients consistently praise ReceptionHQ for their outstanding team, highlighting their quick response times and exceptional customer service. One client noted, 'They are the quickest and best service you can try,' and emphasized the positive demeanor of the staff, stating, 'The employees are always in a good mood and they are very kind.' Overall, the sentiment reflects a strong appreciation for the professionalism and effectiveness of ReceptionHQ's team.

Customer Service and Support Management for Hospitality Firm

4.5 Nov 2, 2017

The employees are always in a good mood and they are very kind. I don't know. They are just great.
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2 of 9 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

ReceptionistHQ Helps Out in So Many Ways
4.0 — Read more
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (2) $10,000,000 + (1)

What Clients Have Said
Clients consistently praise ReceptionHQ for their cost-effectiveness and value for money. One client noted a saving of approximately $10,000 monthly, attributing this to the efficiency of the service, while another highlighted a monthly saving of $2,000 alongside 15 hours of time saved. The overall sentiment reflects satisfaction with the pricing structure, which allows for significant savings while delivering reliable service.
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McDonough, Georgia (1) Knoxville, Tennessee (1) Aurora, Illinois (1) Cleveland, Ohio (1) Hesperia, California (1) Palmdale, California (1) Lansdale, Pennsylvania (1) Chantilly, Virginia (1) Warrenton, Missouri (1)

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databroker

5.0 1 review

$5,000+

< $25 / hr

250 - 999

VI, Poland

Services provided

49% Call Center Services

45% Customer Service Outsourcing

6% Back Office Outsourcing

Focus Areas

20% Customer Surveys & Market Research Calls

80% B2C Telemarketing & telesales

databroker is a company specializing in arranging sales meetings and providing group insurance solutions. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting databroker's reliability, flexibility, and top-tier service delivery. Their competence and alignment with client values are frequently praised, establishing them as a preferred partner for successful campaign execution.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
databroker has received positive feedback from clients in the past six months, highlighting their reliability, flexibility, and exceptional service delivery. One client noted their 'complete flexibility, timeliness, and operational effectiveness,' with a strong emphasis on successful campaign execution. The alignment of company values and high ratings were key factors in selecting databroker, reinforcing their reputation as a goal-driven partner. Overall, clients express strong satisfaction and recommend databroker as a trustworthy business partner.
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Industry Experience

Data Broker has demonstrated strong expertise in the insurance sector, receiving positive feedback for their reliable and goal-driven approach. Clients appreciate their flexibility, timely delivery, and effective communication, leading to measurable outcomes such as increased customer acquisition. Overall sentiment is highly favorable, indicating that companies within the insurance industry would find a valuable partner in Data Broker for project execution and strategic initiatives.
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Insurance

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently express satisfaction with Data Broker's value for money, highlighting their reliability and flexibility. One client noted their 'exceptional competence' and 'top-tier delivery' of projects, emphasizing the strong alignment of company values. The overall sentiment reflects a perception of high quality in relation to costs, with recommendations for their reliable collaboration and successful campaign execution, underscoring the favorable return on investment.
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A1 Call Center

4.8 3 reviews

$1,000+

< $25 / hr

250 - 999

Noida, India

Services provided

25% Call Center Services

40% Back Office Outsourcing

25% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

37% Customer Surveys & Market Research Calls

38% Third party verification

25% B2C Telemarketing & telesales

A1 Call Center is a comprehensive contact center service provider specializing in outbound call center and telemarketing services. Overall, reviews are highly positive, with clients praising their excellent customer service and ability to improve business communications. Approximately 100% of reviews highlight their strengths in relationship-building and efficiency, although suggestions for improvement include faster processing and enhanced schedule flexibility.

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2 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Verification for Telecommunications Company
5.0 — Read more
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Industry Experience

A1 Call Center has established a strong reputation in the Telecommunications and Legal industries, consistently receiving positive feedback for their customer service and efficiency. Clients noted their ability to develop strong relationships and provide significant cost savings, particularly in managing outbound calls. Overall sentiment across these industries is highly favorable, with clients appreciating their productivity and responsiveness. This provider is well-suited for organizations seeking reliable outbound services and effective customer engagement.
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Telecommunications Legal Other industries

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding A1 Call Center's pricing and value for money, noting that their services are cost-effective. One client highlighted a monthly savings of $2,000, while another reported an impressive savings of $100,000 per month. Feedback also praised their competitive pricing structure and the quality of service provided, with clients feeling they receive excellent value for their investment. Overall, the company is viewed as delivering strong financial benefits alongside quality service.
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Chicago, Illinois (1) New York City, New York (1) Flushing, New York (1)

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ANTS

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Services provided

15% Call Center Services

40% Customer Service Outsourcing

30% Back Office Outsourcing +1

15% Sales Outsourcing

Focus Areas

40% Customer Surveys & Market Research Calls

35% Collections Recovery Services

15% B2C Telemarketing & telesales +1

10% Third party verification

ANTS is a Contact Center Services provider specializing in creating and managing efficient phone support and sales teams. Reviews highlight a 74% increase in net sales and a 39% rise in repeat customer requests, reflecting their result-oriented approach and 24/7 availability. Clients appreciate their flexibility, with 100% positive feedback and no suggested improvements.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Petroleum Products Trading Company
5.0 — ANTS provides ongoing phone support and after-sales support for a petroleum products trading company. The team created a script sale strategy and post-selling services strategy. Read more
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Industry Experience

ANTS demonstrates strong expertise in the Energy & Natural Resources sector, particularly in petroleum products trading. The company has been praised for forming efficient sales teams and implementing effective post-selling service strategies, which led to a 74% increase in net sales and a 39% rise in repeat customer requests. Clients appreciate ANTS for their result-oriented approach, flexibility, and responsiveness, indicating a positive overall sentiment in this industry.
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Energy & natural resources

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Average Project Cost Breakdown

What Clients Have Said
Clients perceive ANTS as offering good value for money, with one review highlighting their competitive pricing and alignment of company values. The Co-Managing Partner of Nord Energy LLC noted that ANTS provided a flexible management approach and 24/7 support, contributing to a significant 74% growth in net sales. Overall, feedback indicates satisfaction with the cost relative to the results achieved, affirming ANTS's effectiveness as a partner.
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Double Tap Marketing Ltd

5.0 1 review

$1,000+

$25 - $49 / hr

2 - 9

Royal Wootton Bassett, England

Services provided

55% Call Center Services

35% Email Marketing

10% Sales Outsourcing

Focus Areas

75% Customer Surveys & Market Research Calls

25% Third party verification

Double Tap Marketing Ltd is a versatile marketing agency specializing in telemarketing, email marketing, and proposal writing. The company has received overwhelmingly positive feedback, with clients praising their ability to deliver exceptional results, such as securing high-value contracts and producing high-quality marketing materials. Over 90% of reviewers highlight their effective project management and commitment to exceeding expectations.

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Industry Experience

Double Tap Marketing Ltd has received positive feedback primarily from clients in the business services sector. Their strengths include effective communication, timely delivery, and a deep understanding of client needs, which has led to significant contract wins. Notably, they excel in tender writing and marketing strategy, helping clients secure large contracts. Overall sentiment indicates strong satisfaction, highlighting their integral role in driving business growth and successful marketing initiatives.
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Business services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently commend Double Tap Marketing Ltd for providing excellent value for money, highlighting their reasonable pricing relative to the substantial returns generated. One client noted, 'The pricing is very reasonable for the return,' emphasizing that their services have significantly contributed to business growth. Feedback reflects a sentiment that, compared to larger agencies, Double Tap Marketing offers superior service and results at a fraction of the cost, making them a highly recommended choice for marketing needs.
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Agents Republic Inc.

4.5 1 review

$1,000+

< $25 / hr

250 - 999

Vancouver, Canada

Services provided

60% Call Center Services

20% Customer Service Outsourcing

10% Sales Outsourcing +2

5% BI & Big Data Consulting & SI

5% Market Research

Focus Areas

23% Customer Surveys & Market Research Calls

54% B2C Telemarketing & telesales

23% Collections Recovery Services

Agents Republic Inc. is a customer support services company renowned for its comprehensive 24/7 multi-language support and technical assistance. Clients commend their exceptional adaptability and communication, with 100% positive feedback. Notably, they achieved a 15% increase in customer satisfaction (CSAT), a 20-point NPS improvement, and a 30% reduction in average response time.

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Industry Experience

Agents Republic Inc. has demonstrated strong capabilities within the gaming industry, specifically in mobile gaming, excelling in customer support services. Feedback highlights their strengths in quality assurance, cost management, and adaptability, leading to significant improvements in customer satisfaction metrics. Their expertise in delivering tailored support strategies and leveraging advanced technologies has positively impacted client operations. Overall, their proven track record in gaming suggests they are well-suited for projects in this sector.
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Gaming

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with Agents Republic Inc.'s cost-effectiveness, highlighting their pricing as a key factor in selection. One client noted that the pricing 'fit our budget,' while another reported a '20% reduction in operational costs' achieved through strategic optimizations. Overall, feedback indicates that clients perceive strong value for money, with enhanced service quality and cost savings contributing to positive experiences.
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ARC Business Process Outsourcing

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Stellenbosch, South Africa

Services provided

20% Call Center Services

40% Sales Outsourcing

30% Customer Service Outsourcing +1

10% Back Office Outsourcing

Focus Areas

45% Customer Surveys & Market Research Calls

30% B2C Telemarketing & telesales

25% Collections Recovery Services

ARC Business Process Outsourcing is a customer service outsourcing company specializing in multilingual support and issue resolution across various channels. The reviews highlight high professionalism and flexibility, with 100% positive feedback on leadership and project management. Clients report improved customer satisfaction and operational efficiency, with no noted areas for improvement.

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Industry Experience

ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.
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eCommerce

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Average Project Cost Breakdown

What Clients Have Said
Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.
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List of the Top Survey Services

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What Clients Have Said

Reviews mention Team players

Call Center Customer Support for Apparel Company

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Reviewed 2 times in the past 6 months

Acquirex is very responsive

Reviews mention Great project management

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Reviews mention High-quality work

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Intelligent Office is a Reliable Company

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AtDesk is very responsive

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