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We Get It!

Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 3 offices located in NJ, NC, and FL. As a third-generation family business, ASC was built with a strong business culture centered around people, with many relationships lasting more than 20 years.

 

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    50 - 249
  • Locations
    Margate, FL
  • Year founded
    Founded 1974

1 Locations

  • Margate , FL

Select Focus Area
Industries
Business services
20%
Legal
20%
Medical
20%
Real estate
15%
Dental
5%
Education
5%
Financial services
5%
Government
5%
Other industries
5%
Clients
Small Business (<$10M)
65%
Midmarket ($10M - $1B)
25%
Enterprise (>$1B)
10%

Pricing Snapshot

Min. project size Undisclosed
Avg. hourly rate Undisclosed
Rating for cost 4.8 /5

What Clients Have Said

Answering Service Care offers competitive pricing, with clients reporting annual costs around $3,000 to $7,000. Many clients highlight good value for cost, emphasizing effective service and responsiveness. Overall, their pricing fits various budgets while delivering satisfactory service quality.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 10 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Select a service to see pricing information

Answering Service Care Review Insights

Overall Review Rating

4.8
  • Quality 4.8
  • Schedule 4.8
  • Cost 4.8
  • Willing to Refer 4.8

Top Mentions

Review Highlights

  • Positive Impact on Business Growth

    Clients, such as a chiropractic practice, reported significant business growth after engaging with Answering Service Care, highlighting the effectiveness of their call management solutions.

  • Strong Communication Skills

    Clients commend Answering Service Care for their strong communication skills, with staff being responsive, courteous, and well-trained to handle customer inquiries effectively.

  • Affordable Pricing

    Clients appreciate Answering Service Care's competitive pricing, which often fits their budgets and provides good value for the services rendered, making them a cost-effective choice.

  • Technical Skills and Reliability

    The technical skills and reliability of Answering Service Care are frequently highlighted, with clients noting their ability to implement systems that work flawlessly over time.

  • Professional and Reliable Service

    Numerous clients praised Answering Service Care for their professional, helpful, and thorough approach, ensuring a seamless connection with customers and suppliers. Their timely delivery and responsiveness to client needs are consistently noted.

  • Areas for App Improvement

    Some clients pointed out the need for improvements in Answering Service Care's mobile app, noting delays in promised updates, which could enhance user experience.

Answering Service Care Reviews

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Services
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Industry
Location

Call Center Services for Medical Office

  • Call Center Services
  • Confidential
  • Oct. 2020 - Ongoing
4.0
Quality
4.0
Schedule
5.0
Cost
5.0
Willing to Refer
4.0

''The team was responsive and timely.''

Oct 3, 2023
Executive, Medical Office
Anonymous
Verified
  • Other industries
  • Wayne, Pennsylvania
  • 11-50 Employees
  • Online Review
  • Verified

A medical office has hired Answering Service Care for call center services. They provide after-hours call answering services and forward them to medical providers in case the issue is urgent.

Call Center Services for Real Estate Company

  • Call Center Services
  • Confidential
  • Sep. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They responded to questions promptly and addressed issues as necessary."

Oct 2, 2023
Manager, His Land Investing LLC
Anonymous
  • Real estate
  • Bluffton, South Carolina
  • 1-10 Employees
  • Online Review

Answering Service Care provides call center services for a real estate company. The team handles inbound calls from prospective clients, adhering to a structured script, and generates comprehensive reports.

Call Center Services for Land Investing Company

  • Call Center Services
  • $10,000 to $49,999
  • Mar. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

''Have been great to work with.''

Oct 2, 2023
Owner, Land Investor Geeks
Kevin Kuhn
  • Real estate
  • Georgia
  • 1-10 Employees
  • Online Review

A land investing company has hired Answering Service Care for call center services. They are answering the service calls of the client's company.

Call Center Services for Painting & Flooring Company

  • Call Center Services
  • Answering services
  • Less than $10,000
  • Mar. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

''The customer service and plans offered were impressive.''

Oct 2, 2023
Office Manager, Value painting
Davina Chassefeyre
Verified
  • Other industries
  • Coconut Creek, Florida
  • 11-50 Employees
  • Online Review
  • Verified

A painting and flooring company has hired Answering Service Care for call center services. They answer the client's calls and take messages, which they send via email.

Call Center Services for Chiropractic Company

  • Back Office Outsourcing Call Center Services Customer Service Outsourcing
  • Confidential
  • Jan. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They understood what I was looking for."

Oct 2, 2023
Doctor, Absolute Chiropractic
Corlin Alden Stein
Verified
  • Other industries
  • Saint John, Indiana
  • 1-10 Employees
  • Online Review
  • Verified

A chiropractic company has hired Answering Service Care for call center services. The team is responsible for answering the client's phones, focusing on freeing up time and addressing scheduling issues.

Call Center Services for Real Estate Brokerage Company

  • Call Center Services
  • Answering services
    +1
  • $10,000 to $49,999
  • Jan. 2017 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0

"Their adaptability allowed for seamless integration."

Oct 2, 2023
Owner, Publix Realty Inc
Sunny Lamba
  • Real estate
  • Bloomingdale, Illinois
  • 1-10 Employees
  • Online Review

A real estate brokerage company has hired Answering Service Care for call center services. The team handles incoming calls, provides customer support, and routes calls to appropriate departments.

Call Center Services for Construction Company

  • Call Center Services
  • Less than $10,000
  • Jan. 2021 - Jan. 2024
4.5
Quality
4.0
Schedule
4.0
Cost
4.5
Willing to Refer
4.0

"Their pricing is slightly lower than competitors."

Oct 2, 2023
Executive, Mastery Construction Inc dba HomeFocus Roofing
Anonymous
Verified
  • Other industries
  • Collierville, Tennessee
  • 1-10 Employees
  • Online Review
  • Verified

Answering Service Care provides call center services for a construction company. The team is responsible for answering phone calls for the client.

Call Center Services for HVAC Contractor

  • Back Office Outsourcing Call Center Services
  • Answering services
  • Less than $10,000
  • Jan. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They're very impressive."

Oct 2, 2023
President, Expo heating and cooling inc
Jubran Twal
  • Other industries
  • Spring, Texas
  • 1-10 Employees
  • Online Review

Answering Service Care provides call center services to an HVAC contractor. Their work includes answering customer calls and booking appointments.

Call Center Services for Video Production & Creative Company

  • Call Center Services
  • Confidential
  • Apr. - June 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They were a US-based, family-owned business. They tailored their service to our needs and were pleasant to work with."

Jun 30, 2023
CEO, Fondu
Itai Joseph
Verified
  • Media
  • Edison, New Jersey
  • 1-10 Employees
  • Online Review
  • Verified

Answering Service Care provided call center services for a video production and creative services company. The team was responsible for addressing new client inquiries.

Call Center Services for Commercial Real Estate Dev Firm

  • Call Center Services Commercial Property Management
  • Answering services
    +1
  • Confidential
  • Nov. 1994 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"We're impressed by their great technical skills and reliability."

Jun 20, 2023
Executive, 777 Properties Inc
Anonymous
Verified
  • Real estate
  • Margate, Florida
  • 1-10 Employees
  • Online Review
  • Verified

Answering Service Care provides ongoing call center services for a real estate development company. The team has set up an auto attendant and takes calls from existing tenants and for office leasing.

Showing 11-20 of 20 Reviews

Answering Service Pricing

Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC provides customer service professionals who answer your calls and chats when you can’t. We get it, so you don't have to!

Small

Includes 0 minutes $1.55 Per Add’l Min

$35 /month
  • 24/7
  • Call Transfers
  • Appointment Scheduling
  • SMS Relays
  • ASC Mobile App

Large

Includes 500 minutes $1.43 Per Add’l Min

$289 /month
  • 24/7
  • Call Transfers
  • Appointment Scheduling
  • SMS Relays
  • ASC Mobile App
Features

Small

$35

/mo

Medium

$169

/mo

Large

$289

/mo

24/7

Call Transfers

Appointment Scheduling

SMS Relays

ASC Mobile App

Secure Notifications

Bilingual Operators

Custom Hold Music

Personalized Greetings

Local Number

Disaster Recovery

Online Client Portal

Usage Report

Dedicated Account Manager

Find Me, Follow Me Number

Spam Blocker

Additional

Additional

Additional

Call Recording

Additional

Additional

Additional

Payment IVR

Additional

Additional

Additional

5000+ Integrations

Additional

Additional

Additional

Small

$35

/mo

24/7

Call Transfers

Appointment Scheduling

SMS Relays

ASC Mobile App

Secure Notifications

Bilingual Operators

Custom Hold Music

Personalized Greetings

Local Number

Disaster Recovery

Online Client Portal

Usage Report

Dedicated Account Manager

Find Me, Follow Me Number

Spam Blocker

Additional

Call Recording

Additional

Payment IVR

Additional

5000+ Integrations

Additional

Medium

$169

/mo

24/7

Call Transfers

Appointment Scheduling

SMS Relays

ASC Mobile App

Secure Notifications

Bilingual Operators

Custom Hold Music

Personalized Greetings

Local Number

Disaster Recovery

Online Client Portal

Usage Report

Dedicated Account Manager

Find Me, Follow Me Number

Spam Blocker

Additional

Call Recording

Additional

Payment IVR

Additional

5000+ Integrations

Additional

Large

$289

/mo

24/7

Call Transfers

Appointment Scheduling

SMS Relays

ASC Mobile App

Secure Notifications

Bilingual Operators

Custom Hold Music

Personalized Greetings

Local Number

Disaster Recovery

Online Client Portal

Usage Report

Dedicated Account Manager

Find Me, Follow Me Number

Spam Blocker

Additional

Call Recording

Additional

Payment IVR

Additional

5000+ Integrations

Additional

Locations (1)

441 S State Road 7, Suite 2 MargateFL, United States 33068

101 - 150

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