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Ratings Updated: June 7, 2026

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Intelemark

4.8 12 reviews

$1,000+

< $25 / hr

50 - 249

Scottsdale, AZ

Services provided

50% Call Center Services

30% Back Office Outsourcing

10% Customer Service Outsourcing +1

10% Market Research

Focus Areas

60% Customer Surveys & Market Research Calls

30% B2C Telemarketing & telesales

10% Third party verification

Intelemark, a company specializing in Contact Center Services and Telemarketing Services, consistently delivers high-quality lead generation, outbound call handling, and appointment-setting services. With a notable emphasis on responsiveness and flexibility, they have effectively served diverse industries, as evidenced by positive reviews from clients in healthcare, technology, and manufacturing. Approximately 90% of reviewers commend their professionalism and ability to integrate seamlessly into client operations, highlighting their adept project management and skilled communication.

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Reviews mention Understands their clients' needs
Intelemark is lauded for their deep understanding of client needs, as evidenced by their collaborative approach in developing scripts and strategies tailored to specific businesses. Clients highlighted their willingness to adjust processes to accommodate unique requirements, ensuring effective communication and seamless integration with client teams. One client noted their ability to act as an extension of their organization, while another praised the team's engagement and enthusiasm for the product. Overall, the sentiment reflects a strong affirmation of Intelemark's commitment to understanding and addressing client objectives.

Cold Calling Services for National Electrical Supplier

5.0 Mar 10, 2022

After conversing with me and my team, she’s become great at handling objections; she’s also become great at understanding and anticipating what roadblocks are going to be placed in front of her. **They’re willing to create something that helps us grow our business.** Luckily, they’ve chosen to think about it and come back to us to accommodate our needs.
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Call Center & Lead Generation Support for Benefits Firm

5.0 May 1, 2020

Their ability to understand the objectives and metrics of our program was most impressive, which is why they won the project in the first place. **Intelemark took the reigns and worked hard to understand our needs.** Other providers wanted to leave the management up to us, but Intelemark took the reigns.
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Industry Experience

Intelemark has demonstrated strong expertise across various industries, including Healthcare, Energy & Natural Resources, IT Services, Manufacturing, and Financial Services. Clients commend their ability to generate qualified leads, set appointments, and integrate seamlessly with existing teams. Feedback highlights strengths in responsiveness, effective communication, and an understanding of complex product offerings. Overall sentiment is highly positive, particularly in Healthcare and Consulting, where Intelemark significantly impacted clients' sales funnels and customer engagement.
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Medical Energy & natural resources Other Industry Consulting Manufacturing Healthcare IT Services Chemicals & Biotechnology Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (5) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Intelemark is often praised for providing exceptional value for money, with clients noting their cost-effectiveness in lead generation. For instance, one client highlighted a $5,000 investment that resulted in significantly more appointments than their internal efforts could achieve. Another client mentioned spending $25,000, emphasizing that the campaign paid for itself upon securing just one client. Overall, clients express high satisfaction with Intelemark's pricing structure relative to the quality of leads and services received.
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Milwaukee, Wisconsin (2) Naples, Florida (1) Hyattsville, Maryland (1) Kansas City, Missouri (1) Plano, Texas (1) Hartford, Connecticut (1) Miamisburg, Ohio (1) Draper, Utah (1) Philadelphia, Pennsylvania (1) Richmond, Virginia (1) Oak Brook, Illinois (1)

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LTVplus

4.9 8 reviews

$1,000+

< $25 / hr

250 - 999

Services provided

25% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing +2

5% AI Consulting

5% Staffing

Focus Areas

40% Customer Surveys & Market Research Calls

50% Collections Recovery Services

10% Third party verification

LTVplus is a company specializing in Customer Support Services, offering solutions such as Contact Center Services, Phone Support, and Customer Care Services. Reviews highlight their exceptional responsiveness and effective project management, with 100% of reviewers noting impressive engagement and support. However, some suggest improvement in team member fit and ongoing training.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, LTVplus has garnered positive feedback for their comprehensive customer support outsourcing services. Clients, such as the CEO of BlueGrid.io, praised LTVplus for their effective management of recruitment, HR, and compliance, highlighting their ability to deliver a fully functional remote support operation. While some noted that recruiting for niche positions may take longer, the overall sentiment remains highly favorable, emphasizing their commitment to quality and transparent reporting.
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2 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Dog Food Manufacturer & Distributor
5.0 — LTVplus provides around-the-clock customer support for a dog food manufacturer and distributor. The goal is to improve the client's customer satisfaction and retention. Read more
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Industry Experience

LTVplus has demonstrated strong expertise across various industries, including eCommerce, Education, Retail, Automotive, and Advertising & Marketing. Clients praised their responsiveness, ability to meet deadlines, and effective customer support strategies, with notable improvements in customer satisfaction and retention rates. Overall, feedback reflects a positive sentiment, highlighting LTVplus as a reliable partner for businesses seeking enhanced customer service solutions tailored to their specific industry needs.
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eCommerce Education Retail Automotive Advertising & marketing Other industries

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend LTVplus for their competitive pricing and exceptional value for money. For instance, one customer highlighted that the pricing fit their budget while also providing great value for the cost. Another client noted the company's ability to deliver quality service at a budget-friendly rate. Overall, the sentiment reflects satisfaction with the cost-effectiveness of LTVplus's services, with multiple clients expressing that the value received far exceeds expectations.
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WOW24-7

4.8 36 reviews

$1,000+

< $25 / hr

50 - 249

Afton, WY

Services provided

25% Call Center Services

65% Customer Service Outsourcing

10% IT Staff Augmentation

Focus Areas

50% Customer Surveys & Market Research Calls

50% Third party verification

WOW24-7 is a distinguished provider of Contact Center Services and Customer Support Services, delivering 24/7 Phone Support and Call Handling to enhance customer experiences. Reviews highlight their professionalism, responsiveness, and commitment to continuous improvement, with 100% of feedback emphasizing their reliability and adaptability. Customer satisfaction is consistently high, with multiple clients noting improvements in service quality and efficiency.

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5 of 7 reviews are 5 stars

4 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 7 times in the past 6 months
In the past six months, WOW24-7 has received positive feedback for their effective customer support, with clients noting improved response times and proactive communication. One client highlighted their ability to consistently meet SLAs, while another praised their friendly and professional approach. Clients appreciated WOW24-7's commitment to service improvement and responsiveness to feedback. However, some noted areas for development in product knowledge depth. Overall, the sentiment is highly favorable, emphasizing reliability and a strong partnership.
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14 of 17 Call Center Services reviews are 5 stars

4 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outsourced Customer Service for College Resource Website
5.0 — Wow24-7 provides ongoing customer service for an online resource platform. Their agents are available 24/7 year-round and focus on answering questions and providing guidance via phone calls and live Read more
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Industry Experience

WOW24-7 has demonstrated strong capabilities across various industries, including eCommerce, Information Technology, and Consumer Services. Clients praised their commitment to 24/7 support and responsiveness, which enhanced customer satisfaction significantly. Feedback highlights their adeptness in managing ticket triage and providing tailored service, especially in IT and eCommerce sectors. Overall, WOW24-7 is well-suited for clients seeking reliable and flexible customer support solutions, particularly in fast-paced environments demanding high-quality service.
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Software Retail Design Manufacturing Hospitality & leisure Telecommunications Healthcare IT Services Consumer Products Energy & natural resources Education Other industries eCommerce Information technology Consumer products & services

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United States (9) Germany (4) Ireland (2) Denmark (2) Italy (2) Spain (2) Ukraine (2) Scotland (2) Cyprus (1) India (1) Australia (1) Israel (1) Brazil (1) England (1)

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Social Bloom

4.8 87 reviews

$1,000+

$50 - $99 / hr

10 - 49

Olympia, WA

Services provided

10% Call Center Services

70% Sales Outsourcing

20% Email Marketing

Focus Areas

100% Customer Surveys & Market Research Calls

Social Bloom is a company specializing in Contact Center Services and Customer Support Services, with a strong focus on outbound and inbound call handling and telemarketing. Across their reviews, Social Bloom receives overwhelmingly positive feedback, with reviewers indicating satisfaction with their professional approach and effective lead generation. Approximately 100% of reviewers highlight their exceptional project management and responsive communication, while around 60% mention their adeptness at understanding client needs and adapting strategies effectively.

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16 of 19 reviews are 5 stars

5 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 19 times in the past 6 months
Over the last six months, clients have provided overwhelmingly positive feedback regarding Social Bloom's services. Notably, a CEO from a rehabilitation institution praised their high-quality lead generation, resulting in increased patient inquiries and admissions. Similarly, the International Hospital Federation highlighted the successful delivery of over 450 qualified leads, enhancing their global network. However, there was one significant negative experience where a client faced operational failures, leading to unmet expectations. Overall, the sentiment is largely favorable, emphasizing professionalism, effective communication, and a commitment to client success.
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7 of 7 Call Center Services reviews are 5 stars

5 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outsourcing & Call Center Support for Business Consulting Co
5.0 — Social Bloom provided sales outsourcing and call center support for a business consulting firm. The team built outreach campaigns, managed prospect communication, and handled lead follow-ups. Read more
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Industry Experience

Social Bloom has demonstrated strong expertise across various industries, particularly in medical, telecommunications, and advertising & marketing. In the medical sector, they excelled in lead generation for rehabilitation and healthcare institutions, receiving praise for their understanding of sensitive client needs and delivering high-quality leads. In telecommunications, their support helped a PR agency achieve significant client acquisition. Overall, clients in advertising & marketing reported improved outreach efficiency, with Social Bloom contributing to increased engagement and sales opportunities. The sentiment across industries remains positive, indicating a strong fit for clients seeking reliable lead generation and tailored outreach strategies.
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Software Social Networking Financial services Gaming Healthcare IT Services Automotive Human Resources Real estate Transportation Motion Pictures & Film Arts, entertainment & music Other industries Advertising & marketing Consulting Beauty Business services Telecommunications Medical

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United States (40) England (6) Netherlands (5) Switzerland (5) Bulgaria (1) Canada (1) Germany (1) India (1) Ireland (1) United Arab Emirates (1) Scotland (1)

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Welsend

4.9 11 reviews

$50,000+

< $25 / hr

10,000+

Wei Fang Shi, China

Services provided

30% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% CRM Consulting and SI

Focus Areas

15% Customer Surveys & Market Research Calls

45% B2C Telemarketing & telesales

25% Collections Recovery Services +1

15% Third party verification

Welsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.

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Reviews mention High-quality work
Clients have consistently praised Welsend for their high-quality work, highlighting their professionalism and speed of execution. One client noted, 'We have already been impressed by the Welsend team's professionalism, speed of execution, and delivery quality.' Additionally, the management team was described as 'competent' and the service quality as 'excellent,' reinforcing the overall sentiment of satisfaction with the quality of work provided.

Outbound Call Support for Hotel Chain

5.0 Feb 15, 2022

They have a competent management team, excellent service quality, and truly a value for investment!
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Industry Experience

Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
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Telecommunications Government Transportation Manufacturing Hospitality & leisure

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Average Project Cost Breakdown

$200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.
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China (5) Germany (1)

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Blue Valley Marketing

4.9 16 reviews

$5,000+

$25 - $49 / hr

250 - 999

Home, KS

Services provided

35% Call Center Services

40% Customer Service Outsourcing

25% Sales Outsourcing

Focus Areas

25% Customer Surveys & Market Research Calls

65% B2C Telemarketing & telesales

10% Third party verification

Blue Valley Marketing, a distinguished provider of Contact Center Services, excels in both inbound and outbound call center operations, telemarketing, and comprehensive customer support services. The company is consistently praised for its exceptional project management, responsiveness, and communication, with 100% of reviewers highlighting their professional delivery and commitment to customer satisfaction. Notably, Blue Valley Marketing has been instrumental in enhancing user experiences, reducing wait times, and improving customer satisfaction scores across diverse industries.

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Reviews mention Adaptable
Clients have expressed a high level of satisfaction with Blue Valley Marketing's adaptability, noting their impressive flexibility in modifying strategies to meet specific business needs. One client highlighted their 'admirable adaptability to changing demands,' which contributed to a successful project outcome, including a 20% rise in sales income. Overall, feedback reflects a positive sentiment regarding their ability to adjust and respond effectively to client requirements.

Email Marketing for IT Services Company

5.0 Feb 28, 2024

They had excellent project management. They met deadlines with apparent ease, and their adaptability to our changing demands is admirable. Their flexibility to modify their strategy to fit our particular business needs was what most impressed us.
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10 of 11 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Telemarketing Services for B2B Media Company
5.0 — Blue Valley Marketing provides telemarketing services for a media company. The team works on projects to renew subscriptions and generate new leads. Read more
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More responsive than most other service providers

Blue Valley Marketing is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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New York City, New York (2) Newark, New Jersey (1) Nashville, Tennessee (1) Chicago, Illinois (1) Grand Rapids, Michigan (1) Southfield, Michigan (1) Orlando, Florida (1) Sandy Springs, Georgia (1) Cleveland, Ohio (1) Milwaukee, Wisconsin (1) Neenah, Wisconsin (1) Santa Clara, California (1) Fort Atkinson, Wisconsin (1) Las Vegas, New Mexico (1)

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Answering Service Care

4.8 20 reviews

Undisclosed

Undisclosed

50 - 249

Margate, FL

Services provided

60% Call Center Services

20% Customer Service Outsourcing

10% Sales Outsourcing +2

5% Back Office Outsourcing

5% Business Consulting

Focus Areas

45% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

5% Third party verification

Answering Service Care is a provider of comprehensive Contact Center Services, specializing in 24/7 call handling and customer support services. Reviews indicate strong satisfaction with their pricing, bilingual capabilities, and prompt response, with over 70% of clients citing positive outcomes such as improved customer service and increased efficiency. However, some mention room for improvement in recognizing repeat callers and mobile app updates.

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9 of 14 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Roofing Contractor
5.0 — A roofing contractor tapped Answering Service Care to provide 24/7 call center services. The team accommodates customers and captures their information through a provided script and a list of Read more
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Industry Experience

Answering Service Care demonstrates expertise across various industries, including healthcare, property management, construction, media, real estate, manufacturing, and food & beverage. Clients highlight their strengths in responsiveness, bilingual services, and efficient call handling, resulting in enhanced customer satisfaction and workflow. Overall sentiment is positive, particularly in healthcare and construction, where their services significantly improved operational efficiency and client engagement.
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Healthcare Other Industry Construction Media Real estate Manufacturing Information technology Food & Beverage

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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently praise Answering Service Care for their competitive pricing and overall value. Feedback highlights that their services fit within various budgets, with one client noting, "Pricing fit our budget," while another emphasized, "Good value for cost." Several reviews mention significant improvements in customer satisfaction and operational efficiency, indicating that the investment has paid off. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, though some clients noted occasional delays in call handling as an area for improvement.
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United States (13) Canada (1)

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Go4customer

5.0 5 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Noida, India

Services provided

40% Call Center Services

30% Customer Service Outsourcing

20% Market Research +1

10% Sales Outsourcing

Focus Areas

35% Customer Surveys & Market Research Calls

35% B2C Telemarketing & telesales

30% Third party verification

Go4customer specializes in providing comprehensive contact center services, including inbound and outbound call center services, telemarketing, and customer care services. Reviews highlight their exceptional customer support, with 100% of reviewers praising their responsiveness and efficiency in project management. Clients consistently commend their commitment to customer satisfaction and seamless integration into existing operations.

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Reviews mention High-quality work
Clients have consistently praised Go4customer for delivering high-quality work efficiently. One review highlighted that the company provides 'work that is done fast and done well,' emphasizing their capability to enhance service quality. Additionally, clients noted significant cost savings, estimating a reduction of $1,000 monthly. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and stating, 'It's a very great company,' indicating strong confidence in their services.

Customer Verification for IT Company

5.0 Dec 24, 2017

They provide work that is done fast and done well. It's a very great company. Their strength is that they help provide better services for our company.
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Industry Experience

Go4Customer has received positive feedback primarily in the Healthcare and Information Technology sectors. In Healthcare, clients appreciated their 24/7 support, compliance training, and impact on client satisfaction, reflecting strong operational efficiency. In the IT industry, their call center services significantly improved customer support and lead generation, showcasing their commitment to customer satisfaction and reliability. Overall, Go4Customer is well-suited for organizations seeking effective call center solutions in both Healthcare and IT, demonstrating expertise and adaptability.
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Select Industry to see insights

IT Services Healthcare Information technology

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Go4Customer's competitive pricing and strong value for money. For instance, one client noted the 'good value for cost' and another emphasized that their 'billing is easier to read and pay.' Overall sentiment reflects satisfaction with cost-effectiveness, as clients reported significant monthly savings, such as $1,000 and $4,000, while receiving quality service. This underscores Go4Customer's commitment to delivering effective solutions at reasonable prices.
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United States (2) Canada (1) India (1)

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Leadium

5.0 60 reviews

$1,000+

< $25 / hr

50 - 249

Las Vegas, NV

Services provided

10% Call Center Services

75% Sales Outsourcing

10% Content Marketing +1

5% Email Marketing

Focus Areas

25% Customer Surveys & Market Research Calls

65% B2C Telemarketing & telesales

10% Third party verification

Leadium is a company specializing in outbound call center services and telemarketing, offering lead generation and appointment-setting solutions. Reviews highlight their professional approach, with 100% positive feedback on their ability to enhance sales pipelines and increase conversion rates. Approximately 30% of reviewers emphasize their consultative and strategic capabilities, underscoring Leadium's role in driving business growth through effective sales development.

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Reviews mention Knowledgeable
Client feedback highlights Leadium's extensive knowledge and expertise in outbound sales and marketing strategies. One client noted their team as 'very knowledgeable in the space' and praised their ability to implement high-level concepts for personalized messaging. Another client emphasized the 'knowledge of outbound prospecting and lead generation,' stating that Leadium's insights significantly improved their lead quality. Overall, the sentiment regarding Leadium's knowledge is highly positive, indicating their capability to effectively support client initiatives.

Outbound Sales Campaign for Professional Employer Org

4.5 Dec 13, 2023

Knowledgeable in the space as well as being very relatable and not pushy. They seem to care about our campaign and are very accessible. They’re also flexible if you have suggestions or want to see something different.
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Lead Gen & Outreach Campaigns for Data-Gathering Tool

5.0 Feb 5, 2023

What I appreciate most about working with Leadium is the degree of knowledge and skill exhibited by its founders. Working directly with them allowed for the swift implementation of a well-conceived plan.
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Email Content Strategy for Email Validation Company

5.0 Mar 27, 2019

They act like an extension of our company, helping us see what we can do better in our email marketing. They have lots of knowledge and experience in this realm, so they’ve quickly made our content more engaging.
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Outbound Marketing & Lead Generation for SaaS Company

5.0 Jan 2, 2019

I’m blown away by their knowledge of outbound prospecting and lead generation. They work and partner with plenty of companies, which allows them to gain a lot of insights that they are happy to share.
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2 of 2 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Leadium reflect a highly positive sentiment, emphasizing their effective lead generation and appointment-setting capabilities. Clients reported a 150% increase in booked meetings and a 30% faster closing rate. Notably, one client appreciated Leadium's professionalism and consistency, while another valued their strategic alignment and direct communication. Despite a desire for tighter initial qualification, the overall client experience has been characterized by strong collaboration and significant business growth.
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11 of 13 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Sales Outsourcing Services for Senior Care Co
5.0 — Leadium Services provides call center and sales outsourcing services for a senior care company. They handle inbound calls, contracts, and reschedules and manage the client's CRM lead data and sales Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (12) Less than $10,000 (7) $50,000 to $199,999 (7) $200,000 to $999,999 (2)

What Clients Have Said
Clients consistently praise Leadium for delivering exceptional value for money, highlighting their competitive pricing and the significant ROI achieved through their services. One client noted that Leadium's pricing fit their budget while providing great value, which directly contributed to a 150% increase in booked meetings. Another emphasized the impressive cost per appointment, stating it was around $100, making it an attractive option. Overall, the sentiment reflects satisfaction with the balance of quality service and affordability.
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Axendi

5.0 3 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Warszawa, Poland

Services provided

35% Call Center Services

45% Customer Service Outsourcing

20% Back Office Outsourcing

Focus Areas

25% Customer Surveys & Market Research Calls

65% B2C Telemarketing & telesales

5% Collections Recovery Services +1

5% Third party verification

Voice Contact Center is a dedicated Customer Support Services provider, specializing in Inbound Call Center and Telephonic Support. Across their reviews, 100% of clients commend their value for cost, flexibility, and effective communication. Their ability to maintain service levels, reduce response times, and deliver comprehensive services is consistently highlighted as impressive.

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Reviews mention Experienced
Clients have expressed a positive sentiment regarding the experience with Voice Contact Center, highlighting their well-established processes and effective communication. One client noted the team's ability to deliver on time, stating they went live successfully and handled consumer queries promptly. The value for cost and referral-based selection further underscore the company's reliability and expertise in project management.

Call Center Services for Consumer Goods Business

5.0 Mar 8, 2023

Their team is experienced and has well-established processes.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Beauty & Cosmetics Retailer
5.0 — Voice Contact Center provides ongoing customer service support for a beauty and cosmetics retailer. The team is responsible for answering questions about the products, solving issues, and handling Read more
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Industry Experience

Axendi has demonstrated expertise across the Beauty & Cosmetics, Consumer Products, and Retail industries. Clients commend their effective customer service support, rapid response times, and ability to meet SLAs during high customer flow. The overall sentiment in these sectors highlights Axendi's flexibility, comprehensive service offerings, and commitment to client satisfaction, making them a suitable partner for businesses seeking reliable customer support solutions.
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Beauty & Cosmetics Consumer Products Retail

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight Axendi's competitive pricing and overall value for money. For instance, one customer noted that the 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, mentioning 'good value for cost' as a key reason for their selection. Overall, feedback indicates that Axendi delivers quality services that meet clients' expectations while remaining cost-effective.
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24H Virtual

5.0 13 reviews

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

50% Customer Surveys & Market Research Calls

50% Third party verification

24H Virtual is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services, Inbound Call Center, and Call Handling. Reviewers consistently highlight their professionalism, responsiveness, and adaptability, with approximately 95% of feedback being positive. Many emphasize their effective communication and flexibility, particularly in managing after-hours services and unique projects.

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8 of 8 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Answering Support for Law Firm
5.0 — A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical Read more
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Industry Experience

24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.
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Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

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Average Project Cost Breakdown

Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
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Canada (10) United States (3)

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TRU29 Solutions Inc.

5.0 4 reviews

$1,000+

< $25 / hr

250 - 999

Pasig, Philippines

Services provided

25% Call Center Services

40% Employer of Record (EOR) Services

25% Back Office Outsourcing +1

10% IT Strategy Consulting

Focus Areas

44% Customer Surveys & Market Research Calls

36% B2C Telemarketing & telesales

20% Collections Recovery Services

TRU29 Solutions Inc. is a company specializing in Contact Center Services, including Outbound Call Center and Customer Support Services. Their reviews highlight a 100% success rate with exceptional management and skilled staff, emphasizing their professionalism and adaptability. Clients appreciate their timely communication and partnership-based approach, with no areas for improvement noted.

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Reviews mention Trustworthy
Clients express strong trust in TRU29 Solutions Inc., highlighting their honesty and commitment to confidentiality, particularly regarding sensitive information. One client noted their thorough examination of data privacy policies before selection, reinforcing the sentiment of trustworthiness. Additionally, feedback emphasizes the company's resilience and proactive approach to identifying and resolving issues, showcasing their dedication to continuous improvement. Overall, the sentiment regarding trust is overwhelmingly positive.

Social Media Marketing for Marketing & Advertising Agency

5.0 Jan 15, 2021

What did you find most impressive about this company? Their resilience and trustworthiness. They are not perfect but they always endeavor to improve and fix any issues we encounter.
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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Payment Gateway Company
5.0 — A payment gateway company hired TRU29 Solutions Inc. for call center services. They’re primarily tasked with working seven hours and five days per week on customer service focused on sales and Read more
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Industry Experience

TRU29 Solutions Inc. has demonstrated expertise across various industries, including Information Technology, Telecommunications, Financial Services, and Advertising & Marketing. Clients commend their responsive project management, professionalism, and effective communication, resulting in successful outcomes such as timely payroll management, seamless staff recruitment, and robust social media growth. Overall sentiment reflects strong satisfaction in both service delivery and partnership, making TRU29 a compelling choice for enterprises seeking reliable support in these sectors.
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Information technology Telecommunications Financial services Advertising & marketing

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Poland (1) South Africa (1) United States (1) England (1)

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Tasks Expert- A Virtual Assistant Company

5.0 38 reviews

$5,000+

< $25 / hr

250 - 999

Kalyan, India

Services provided

25% Call Center Services

15% Back Office Outsourcing

10% Customer Service Outsourcing +5

10% Finance & Accounting Outsourcing (FAO)

10% Graphic Design

10% Sales Outsourcing

10% Web Design

10% Web Development

Focus Areas

38% Customer Surveys & Market Research Calls

32% B2C Telemarketing & telesales

15% Collections Recovery Services +1

15% Third party verification

Tasks Expert- A Virtual Assistant Company specializes in Customer Support Services and Call Handling, offering a blend of Contact Center Services and Customer Care Services. With 100% positive feedback, clients commend their ability to balance data-driven strategies with a personal touch, consistently meeting deadlines and exceeding expectations by improving customer experiences and streamlining complex processes.

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Reviews mention Accessible
Clients have consistently praised Tasks Expert for their accessibility throughout the project. Feedback highlighted their promptness in addressing inquiries and the ability to make timely modifications, with one client noting, 'Their promptness in addressing our questions was commendable.' The overall sentiment reflects a strong appreciation for the team's availability and responsiveness, which significantly enhanced communication and project management.

Web Dev & Design for Real Estate Co

5.0 Oct 1, 2024

Their promptness in addressing our questions and solving problem that arise was commendable, making them readily accessible at all times. When we required alterations, such as revising the listing arrangement, and the virtual tour interface, they promptly carried out these modifications.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed strong satisfaction with Tasks Expert- A Virtual Assistant Company, highlighting their effective backend support and exceptional project management. One CEO noted that the team significantly alleviated workload by handling data input and compliance tasks, allowing for a focus on outcomes. The company's consistency and cultural alignment were particularly praised, with no suggested areas for improvement, indicating a positive overall sentiment toward their services.
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Industry Experience

Tasks Expert- A Virtual Assistant Company has demonstrated strong capabilities across various industries including Financial Services, Healthcare, Hospitality, and Consumer Products. Clients consistently praise their attention to detail, responsiveness, and the ability to improve operational efficiency. In Financial Services, they are noted for enhancing lead generation and client communication. In Healthcare, their support significantly eased administrative burdens. Overall, feedback reflects a positive sentiment, indicating that they are particularly well-suited for clients seeking efficient administrative and operational support.
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Financial services Hospitality & leisure Legal IT Services Consumer products & services Wellness & Fitness Consumer Products Advertising & marketing Supply Chain, Logistics, and Transport Telecommunications Real estate Business services Consulting Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend Tasks Expert- A Virtual Assistant Company for their exceptional value for money, noting flexible pricing that aligns with budgets. One client highlighted a $599 monthly investment yielding significant efficiency gains, while another emphasized the 'good value for cost' in lead generation efforts. Overall, feedback reflects a strong sentiment towards their cost-to-performance ratio, with many clients appreciating the professional, reliable service that allows them to focus on core business activities.
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Global Response

4.5 9 reviews

$50,000+

Undisclosed

1,000 - 9,999

Margate, FL

Services provided

20% Call Center Services

50% Customer Service Outsourcing

15% Back Office Outsourcing +1

15% IT Managed Services

Focus Areas

70% Customer Surveys & Market Research Calls

30% Collections Recovery Services

Global Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery.

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Reviews mention Innovative
Clients have consistently highlighted the innovative approach of the service provider. One review specifically noted that they 'offer more innovative ideas,' which has allowed the company to save substantial time and resources. Overall, the sentiment regarding innovation is positive, with clients appreciating the creativity and forward-thinking solutions that enhance their operational efficiency.

BPO Services for Financial Services Company

4.0 Dec 20, 2017

They are very innovative.
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3 of 9 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service and Order Processing for Retail Company
5.0 — Read more
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Industry Experience

The service provider has garnered positive feedback across various industries, including Financial Services, Hospitality & Leisure, Retail, Real Estate, and Business Services. Clients commend their responsiveness, innovative solutions, and ability to handle high volumes of calls effectively. In Financial Services, they are noted for saving significant costs while enhancing efficiency. In Hospitality, they excel in customer service. Overall, the provider is recognized for their strong partnership ethos and operational expertise, making them a suitable choice for businesses seeking reliable inbound support.
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Select Industry to see insights

Healthcare Retail Real estate Hospitality & leisure Business services Financial services

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Phoenix, Arizona (2) Kissimmee, Florida (1) Millville, New Jersey (1) Brooklyn, New York (1) Elmhurst, New York (1) Oceanside, California (1) Hartsville, South Carolina (1) Upper Marlboro, Maryland (1)

This provider is fluent in 1 language:

English

This provider is available in 2 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

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MattsenKumar LLC

4.2 6 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Gurugram, India

Services provided

25% Call Center Services

25% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Sales Outsourcing

10% Transcription

Focus Areas

33% Customer Surveys & Market Research Calls

34% B2C Telemarketing & telesales

33% Third party verification

MattsenKumar LLC is a professional contact center service provider offering comprehensive customer support services, including inbound and outbound call handling, telemarketing, and customer care services. The company receives positive feedback for its proactive project management, adaptability, and effective customer service, with 90% of customer issues reportedly resolved efficiently. Clients commend their commitment to understanding client needs and their 24/7 availability.

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Reviews mention Accommodating
Clients consistently commend MattsenKumar LLC for their accommodating nature and adaptability. One client highlighted their flexibility in responding to changing needs, stating they were 'highly adaptable and flexible with our demands.' Another noted their 'willingness to learn about their client's business' and ability to quickly adjust to new expectations. Overall, feedback reflects a strong sentiment of satisfaction regarding the company's responsiveness and dedication to meeting client requirements.

Menu Digitalization for Food Delivery Company

4.0 Oct 5, 2021

The level and quality of communication between both parties has been excellent. Responses are promt and accurate. Negotiations are also done very well, we are overall impressed in this regard. They are highly adaptable and flexible with our demands.
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Call Center Services for Subsidiary Bank

4.5 May 13, 2021

Their willingness to learn about their client's business/ expectation and adapting quickly to dynamic products/ changes differentiates them from all other service providers in the BPO vertical. This is fairly good. Other than few minor things, timelines are met for most of the things.
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0 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Financial Institution
4.5 — MattsenKumar LLC provides call center services to a financial firm. They respond to the phone calls, emails, and social media chats of customers. Overall, they answer complaints, requests, and Read more
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Industry Experience

MattsenKumar LLC has garnered positive feedback across various industries including Financial Services, Consumer Products, and Business Services. Clients commend their adaptability and responsiveness, particularly in call center operations and customer service management. In the Financial Services sector, they excel in providing efficient customer support for loans and financial products, while in the Consumer Products field, they enhance customer relationships through effective inbound services. Overall, their strengths lie in flexibility, effective communication, and a commitment to client satisfaction, making them a strong choice for businesses in these sectors.
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Other Industry Financial services Business services Consumer Products

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India (4) United States (1)

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Superhuman Prospecting

5.0 46 reviews

$1,000+

$25 - $49 / hr

10 - 49

Norristown, PA

Services provided

50% Call Center Services

50% Sales Outsourcing

Focus Areas

33% Customer Surveys & Market Research Calls

67% B2C Telemarketing & telesales

Superhuman Prospecting is a company specializing in outbound call center services, including telemarketing and lead generation. They have received overwhelmingly positive feedback, with 100% of reviewers highlighting their professionalism, responsiveness, and effectiveness in call handling. Clients consistently praise their ability to secure appointments and leads, with notable satisfaction in their project management and adaptability.

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6 of 6 reviews are 5 stars

6 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 6 times in the past 6 months
In the last six months, Superhuman Prospecting has received positive feedback for their professionalism, responsiveness, and effective cold calling strategies. Clients noted significant increases in leads and appointments, with one remarking on the ease of scheduling appointments. Specific praise was directed toward account manager Merry for her support and adaptability. Overall sentiment is highly favorable, with clients expressing satisfaction and indicating no areas for improvement at this time.
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3 of 3 Customer Surveys & Market Research Calls reviews are 5 stars

2 new reviews for Customer Surveys & Market Research Calls in past 6 months

Less than $10,000 avg. project cost

Customer Surveys & Market Research Calls Experience

Superhuman Prospecting has received overwhelmingly positive feedback for their Customer Surveys & Market Research Calls service, with 100% of reviewers expressing satisfaction. Clients commend their professionalism, transparency, and effective cold calling strategies, resulting in significant lead generation. One client noted a 25% increase in meetings, while another secured over 50 leads from 3,600 calls. The team's adaptability and real-time analytics support further enhance their service, making them a reliable partner for market research efforts.
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31 of 33 Call Center Services reviews are 5 stars

8 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Cold Outreach For Digital Marketing Agency
5.0 — Pereus Marketing (RPMC) provided full-service cold calling for a digital marketing agency. They led onboarding and call scripting, including mid-campaign tweaks. Read more
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Average Project Cost Breakdown

Less than $10,000 (30) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Superhuman Prospecting's competitive pricing and exceptional value for money. Numerous reviewers noted that their pricing fits well within budgets while delivering significant results, such as generating high-quality leads and securing appointments. One client emphasized an impressive 40% close rate from leads generated, while another mentioned a 50% reduction in cost per appointment. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, reinforcing their reputation for delivering good value.
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Flatworld Solutions

4.7 23 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Bengaluru, India

Services provided

30% Call Center Services

30% Custom Software Development

10% AI Consulting +3

10% AI Development

10% AR/VR Development

10% Web Design

Focus Areas

25% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

25% Third party verification

Flatworld Solutions is a company specializing in Contact Center Services, offering Customer Support Services, Inbound Call Center, Outbound Call Center, and more. Reviewers consistently praise their professionalism, project management, and communication skills, with approximately 98% noting positive customer satisfaction. Clients appreciate their cost-effective solutions, although some suggest improvements in technical aspects and call recording provisions.

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8 of 9 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Technical Support for Veterinary Mgmt. Solutions Firm
5.0 — A veterinary management solutions firm hired Flatworld Solutions for their call center services. They utilize Zoho and RingCentral for technical support and create videos through Canva. Read more
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Industry Experience

Flatworld Solutions has demonstrated significant expertise across various industries including Education, Consulting, Business Services, IT Services, Sports, Healthcare, Design, Advertising & Marketing, Legal, Financial Services, Real Estate, and Consumer Products. Feedback highlights their strengths in project management, communication, and technical skills, with an overall positive sentiment. Clients commend their responsiveness and professionalism, making them a suitable partner for businesses seeking outsourcing solutions in these sectors.
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Business services Education Consulting IT Services Sports Healthcare Design Advertising & marketing Other Industry Software Legal Financial services Real estate Information technology Manufacturing Consumer Products

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Average Project Cost Breakdown

$10,000 to $49,000 (7) Less than $10,000 (4) $50,000 to $199,999 (2) $200,000 to $999,999 (2) $10,000,000 + (1)

What Clients Have Said
Clients generally perceive Flatworld Solutions as offering good value for money, with many highlighting their competitive pricing. For instance, one client noted that the pricing fit their budget while providing good value. Another review emphasized their cost-effective solutions, stating that the partnership saved substantial operational costs. Overall, the sentiment is positive, reflecting satisfaction with the balance between cost and service quality, although some reviews suggest there may be room for improvement in pricing strategies.
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United States (16) Australia (1) Canada (1) Hong Kong (1) England (1)

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Outsource and Save

5.0 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Services provided

35% Call Center Services

35% Back Office Outsourcing

15% Customer Service Outsourcing +1

15% Sales Outsourcing

Focus Areas

10% Customer Surveys & Market Research Calls

40% B2C Telemarketing & telesales

40% Collections Recovery Services +1

10% Third party verification

Outsource and Save is a company specializing in Contact Center Services, including Customer Support Services and both Inbound and Outbound Call Center operations. The company is highly praised for its affordability, efficiency, and bilingual staff, with reviewers noting significant payroll savings and improved customer service. All reviewers express positive feedback, highlighting effective communication and seamless onboarding processes.

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Reviews mention Adaptable
Clients express a highly positive sentiment regarding Outsource and Save's adaptability. One client highlighted their readiness to adjust to changing needs, stating, "they were always ready to adapt to any changes we needed." Another emphasized their smooth communication and timely delivery throughout the project. The overall feedback reflects satisfaction with the company's ability to tailor services effectively while maintaining high standards of quality and responsiveness.

Telemarketing & Data Entry Outsourcing for Manufacturing Co

5.0 Aug 1, 2024

From the beginning, the team made a strong impression with their organized approach. They consistently delivered everything on time and were always ready to adapt to any changes we needed. Communication was smooth, and they kept us updated throughout the entire process, which made things easy and stress-free.
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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Staff Hiring Services for Laundry Company
5.0 — Outsource and Save has helped a laundry firm find the right staff members and assign them to the appropriate departments. The team helps the client streamline their process, schedule, and delivery Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have consistently praised Outsource and Save for their affordable pricing and exceptional value for money. For instance, a director noted that their budget-friendly rates provided high-quality services, stating, 'It’s rare to find a company that offers great service, communicates well, and still fits within our budget.' Another client highlighted a significant 68% reduction in payroll costs while increasing service capacity, emphasizing their effective cost management and value delivery.
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Los Angeles, California (5) Miami, Florida (1) Glendale, California (1) Pasadena, California (1)

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CanadaDirect

4.0 2 reviews

$10,000+

< $25 / hr

250 - 999

Dorval, Canada

Services provided

52% Call Center Services

20% Back Office Outsourcing

15% Sales Outsourcing +1

13% Customer Service Outsourcing

Focus Areas

17% Customer Surveys & Market Research Calls

66% B2C Telemarketing & telesales

17% Collections Recovery Services

CanadaDirect is a provider of outbound telemarketing services with expertise in Contact Center Services and live agent solutions. Reviews highlight their exceptional project management skills and entrepreneurial focus, contributing to a 20% increase in sales and a significant reduction in customer complaints. Overall, feedback is overwhelmingly positive, with no noted areas for improvement.

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1 of 1 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Voice Services for Financial Services Marketing Company
5.0 — CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in. Read more
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Industry Experience

CanadaDirect demonstrates significant expertise in the Advertising & Marketing industry, particularly in providing outbound telemarketing services with live agents and voice assistance. Clients report a marked increase in sales and a decrease in customer complaints, highlighting the company's strong project management and compliance focus. Their entrepreneurial approach and superior performance relative to competitors make them an excellent choice for companies in need of effective customer engagement solutions.
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Advertising & marketing

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have consistently noted CanadaDirect's exceptional value for money, particularly in the context of their extensive telemarketing services. One client highlighted an annual investment of $3,000,000–$5,000,000, resulting in a 20% sales increase and a significant reduction in customer complaints. Feedback emphasizes their superior performance compared to competitors, with one client stating they are the best vendor they've ever worked with, reinforcing the perception of high value relative to cost.
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Acquire Intelligence

4.6 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Pasig, Philippines

Services provided

14% Call Center Services

60% Back Office Outsourcing

16% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

50% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

Acquire BPO is a comprehensive Contact Center Services provider, specializing in both inbound and outbound call handling, telemarketing, and customer support services. Across reviews, 100% of clients commend their efficiency and time-saving capabilities, with strengths in fast response times and cost savings. However, suggestions for improvement focus on expanding their staff to further enhance service quality.

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2 of 4 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Calling Services for Nonprofit
4.5 — Read more
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Industry Experience

Acquire Intelligence has demonstrated expertise in various industries, including Nonprofit, Hospitality & Leisure, Consumer Products, and Other Industries. Clients have praised their responsiveness, efficiency, and ability to save significant costs and time, with sentiments indicating strong satisfaction across sectors. Their strengths include quick communication and effective telemarketing services, making them a suitable choice for companies seeking to enhance customer engagement and streamline operations.
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Consumer Products Other Industry Nonprofit Hospitality & leisure

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Average Project Cost Breakdown

$50,000 to $199,999 (2) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have consistently praised Acquire Intelligence for their cost-effective services, with one client noting savings of approximately $1,000 monthly and another mentioning a $150,000 monthly reduction in operational costs. Their pricing structures, which include package deals and monthly billing, are perceived as reasonable, though some feedback suggests potential for lower prices. Overall, the sentiment reflects a strong appreciation for the value provided relative to the costs incurred.
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New York City, New York (1) Scarsdale, New York (1) Staten Island, New York (1) Boston, Massachusetts (1)

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BitWide

5.0 12 reviews

$1,000+

$25 - $49 / hr

10 - 49

Calgary, Canada

Services provided

30% Call Center Services

30% Sales Outsourcing

25% Email Marketing +1

15% Content Writing Services

Focus Areas

75% Customer Surveys & Market Research Calls

15% B2C Telemarketing & telesales

5% Collections Recovery Services +1

5% Third party verification

BitWide is a company specializing in outbound call center and telemarketing services, focusing on lead generation and customer engagement. The reviews reflect a positive overall sentiment, with 100% of clients commending their effective communication and adaptability. Notably, 60% of reviewers appreciated their project management and service customization, while 40% highlighted the responsiveness of their team in addressing client needs.

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Reviews mention Communicative
Clients consistently praised BitWide for their excellent communication skills, highlighting their responsiveness and attentiveness to client needs. One client noted their 'frequent and friendly communication,' while another emphasized their 'highly responsive' nature and 'flexible and adaptive project management.' Additionally, BitWide was commended for their proactive approach, ensuring clients felt valued and understood throughout the project. Overall, the sentiment surrounding BitWide's communicative practices is overwhelmingly positive, with clients expressing satisfaction with the collaborative relationship established.

Sales Outreach for IT Company

5.0 Jan 24, 2024

The account manager and an additional client support specialist handled inter-company communications and the calling portion of the campaign. Their frequent and friendly communication was impressive. As well as how quickly they moved to address our concerns and needs.
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Lead Generation for Marketing Consultancy

5.0 Oct 11, 2023

The BitWide team excelled in communication and follow-through. The onboarding process was designed to have a proper understanding of our business goals and needs. The team was highly responsive, and also agile to changes in our market targeting.
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Call Center Services for CRM Company

5.0 Oct 11, 2023

BitWide is communicative, responsive, and engaged in how they execute. They value time in general and their client's time in particular. They have a flexible and adaptive project management methodology.
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Marketing Strategy & Cold Calling for Marketing Agency

5.0 Jul 31, 2022

All the communication was through Zoom and Google chats. Despite the time differences, we have always received responses within a few hours. We felt that they cared about us, listened to us, and tried to do everything to make the project successful.
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Industry Experience

BitWide has received positive feedback across several industries including Consumer Products, Business Services, IT Services, Software, and Advertising & Marketing. Clients appreciate their effective lead generation, strong communication, and adaptability in outreach tactics. Notably, their expertise in cold calling and LinkedIn engagement has significantly boosted client sales metrics and brand awareness. Overall sentiment indicates a strong fit for companies seeking reliable sales outreach solutions, particularly in technology, marketing, and service-oriented sectors.
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Select Industry to see insights

Consumer Products Business services IT Services Advertising & marketing Software

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (3)

What Clients Have Said
Clients consistently highlight BitWide's competitive pricing and excellent value for money. For instance, one reviewer noted that BitWide offered a 'good value for cost,' while another emphasized their affordability compared to competitors. The sentiment across reviews reflects satisfaction with the pricing model, as clients appreciated the balance between cost and the quality of service received, leading to measurable outcomes such as increased leads and profitability.
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Canada (6) India (1) Russia (1) United States (1)

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Experts Helping Businesses

5.0 3 reviews

$25,000+

< $25 / hr

50 - 249

Karachi, Pakistan

Services provided

30% Call Center Services

40% Customer Service Outsourcing

15% Back Office Outsourcing +1

15% Sales Outsourcing

Focus Areas

45% Customer Surveys & Market Research Calls

40% Third party verification

15% B2C Telemarketing & telesales

Experts Helping Businesses is a highly regarded provider of Contact Center Services, specializing in Customer Support Services and Call Handling. With no negative feedback reported, 100% of reviewers commend their industry expertise and project management skills. Clients appreciate their consistent task execution and effective communication, highlighting their proficiency in telephonic support and customer care services.

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1 of 1 Call Center Services reviews are 5 stars

$10,000,000 + avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Marketing Company
5.0 — Experts Helping Businesses provides call center and customer support services for a marketing company. Read more
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Industry Experience

Experts Helping Businesses has demonstrated strong capabilities in the healthcare and customer service industries. In healthcare, they excel in lead generation, providing high-quality leads and effective project management, as noted by a satisfied client. In the customer service sector, their expertise and reliability are highlighted, with ongoing support for call center operations. Overall, feedback indicates a positive sentiment in both industries, with particular praise for their responsiveness and knowledge, making them a fitting choice for clients in these sectors.
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Healthcare Other Industry

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients consistently express satisfaction with the value provided by Experts Helping Businesses, noting that their investment, which ranged from $1 million to $2 billion annually, yielded exceptional results. One client stated they had 'the best lead generator' and praised the team's responsiveness and project management. Overall, sentiment is positive, with no reported issues and clients highlighting the company's expertise and commitment to delivering quality service.
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HiredSupport

4.9 6 reviews

$1,000+

< $25 / hr

10 - 49

Lahore, Pakistan

Services provided

15% Call Center Services

35% Customer Service Outsourcing

15% Back Office Outsourcing +3

15% Data Annotation Services

10% Content Moderation Services

10% Transcription

Focus Areas

20% Customer Surveys & Market Research Calls

30% Third party verification

25% B2C Telemarketing & telesales +1

25% Collections Recovery Services

HiredSupport is a customer support services company that excels in providing comprehensive contact center services, including inbound call center, email, and social media support. With 100% positive feedback from clients, HiredSupport is praised for their professional communication and adaptability, and their seamless integration into existing systems ensures efficient customer service without requiring extensive oversight.

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Reviews mention Understands their clients' needs
HiredSupport has demonstrated a strong understanding of client needs, as evidenced by their comprehensive training process and proactive engagement. One client noted the team's dedication to comprehending their product and operational workflows, which significantly improved customer satisfaction ratings from 69% to 91%. The client highlighted HiredSupport's commitment to enhancing the customer experience, reflecting their alignment with client goals and a seamless integration into their support operations.

Customer Support for Proxy & VPN Business

5.0 Jun 15, 2021

They became as reliable as an in-house team and understood what we do and became synonymous with our brand. They actually helped iron out our workflow. They really did feel like an in-house team that just happened to be working remotely.
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2 of 2 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Online Cycling Apparel Business
5.0 — HiredSupport provides call center services for an online cycling apparel business. The team is responsible for 24/7 customer support for the client. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (2)

What Clients Have Said
Clients generally find HiredSupport to offer excellent value for money, with specific feedback highlighting their flexible and cost-effective pricing models. For example, one client noted that HiredSupport provided a shared agent option, which was crucial for managing unpredictable workloads without the need for long-term commitments. Another reviewer emphasized the company's ability to deliver high-quality service at a reduced cost, resulting in significant improvements in customer satisfaction scores. Overall, the sentiment reflects strong satisfaction with the company's pricing and value proposition.
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United States (2) Canada (1) Romania (1)

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Call Masters BPO

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

Focus Areas

20% Customer Surveys & Market Research Calls

55% B2C Telemarketing & telesales

25% Third party verification

Call Masters BPO is a Contact Center Services provider specializing in Customer Support Services and Call Handling. The company receives overwhelmingly positive feedback, with 100% of reviews highlighting their professionalism, reliability, and results-driven approach. Clients appreciate their ability to improve sales and manage customer interactions effectively, underscoring their expertise in Phone Support and Customer Service Center operations.

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Reviews mention Reliable
Call Masters BPO received high praise for their reliability in managing customer service and back-office operations. A client noted that the agents were responsive and consistently met deadlines, even during peak periods. Their ability to handle disputes timely and provide authentic concern was highlighted, with evaluations showing agents achieving 100% in performance metrics. Overall, clients expressed a strong sentiment of satisfaction, emphasizing that Call Masters BPO delivered dependable and results-driven service.

Back Office & Customer Services for Online Retail Company

5.0 Nov 8, 2022

They were responsive, and they were available whenever we needed to talk with a specific agent. During our busier months, they were still responding to all the emails and were able to manage communications and social operations on time. Call Masters BPO was very reliable, and we were very happy with the service they provided us with.
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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office & Customer Services for Online Retail Company
5.0 — An e-commerce provider hired Call Masters BPO for customer service and back-office operations. Call Masters BPO handled requests from customers and suppliers and was responsible for social media. Read more
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Industry Experience

Call Masters BPO has received positive feedback primarily from clients in the Consumer Products and Retail industries. Clients praised their expertise in customer service, particularly in lead conversion and managing high volumes of inquiries effectively. The overall sentiment indicates strong reliability, exceptional communication, and the ability to drive results. Their impact on sales and customer satisfaction is notable, making them a suitable choice for businesses seeking robust customer support solutions.
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Consumer Products Retail

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More responsive than most other service providers

Call Masters BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Contactopia

5.0 4 reviews

Undisclosed

Undisclosed

10 - 49

Sharjah, United Arab Emirates

Services provided

90% Call Center Services

5% Email Marketing

5% Social Media Marketing

Focus Areas

50% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

Contactopia is a company specializing in Contact Center Services, offering robust Customer Support Services focused on lead generation and client management through Inbound and Outbound Call Center activities. With a 100% positive feedback rate, clients consistently praise their effective communication, project management, and ability to exceed financial targets, with one client noting a 67% increase in expected revenue.

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Reviews mention Efficient
Clients consistently praise Contactopia for their efficiency in delivering results. One client highlighted the 'fast job done with accurate expectation' and noted they exceeded their target by generating $25k instead of the anticipated $15k. Weekly updates and effective communication were also emphasized, with the client appreciating the timely delivery of prospect lists and lead generation efforts. Overall, the sentiment regarding Contactopia's efficiency is highly positive.

Call Center Services for IT Solutions Company

5.0 Jul 8, 2021

The fast job done with accurate expectation. And communication system is the key of this company. We were weekly delivered a list with person phone numbers and they were call through skype/VOIP to the targeted person and generate leads from cold call.
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Industry Experience

Contactopia has received positive feedback across various industries including IT Services, Telecommunications, and Business Services. In IT Services, they excelled in lead generation, significantly exceeding client expectations. The Telecommunications sector praised their effective data management and client acquisition strategies. In Business Services, their affordable and feature-rich solutions were well-received. Overall, the sentiment is highly favorable, indicating Contactopia's expertise in driving client success and satisfaction across these diverse sectors.
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IT Services Telecommunications Business services

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have praised Contactopia for their affordable pricing and high-quality services, often highlighting the exceptional value for money. One client noted that they chose Contactopia for their 'affordable price and quality work,' leading to successful client engagements. Another emphasized that Contactopia provided 'one of the most affordable options' with extensive features. Overall, the sentiment regarding cost and value is overwhelmingly positive, with clients expressing satisfaction and appreciation for the return on investment.
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Bangladesh (1) Kazakhstan (1) Wales (1)

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Unee Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Bengaluru, India

Services provided

50% Call Center Services

25% Back Office Outsourcing

15% Sales Outsourcing +1

10% Customer Service Outsourcing

Focus Areas

50% Customer Surveys & Market Research Calls

50% Third party verification

Unee Solutions is a provider of Contact Center Services specializing in lead generation and appointment bookings. They are praised for their exceptional work ethics and innovative solutions, with 100% of reviewers highlighting their ability to tailor services to niche markets. Clients appreciate the significant time savings and increased leads achieved through their telemarketing services.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for Hospitality Company
5.0 — Read more
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Industry Experience

Unee Solutions has received positive feedback primarily in the Hospitality & Leisure industry for their lead generation and appointment booking services. Clients commend their tailored approach, exceptional work ethic, and innovative solutions that effectively address unique business challenges. The overall sentiment is highly favorable, with clients appreciating the time saved and increased lead generation. This provider is well-suited for businesses seeking customized marketing support in niche markets.
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Hospitality & leisure

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed that Unee Solutions provides excellent value for money, particularly in lead generation services. One client noted that while they previously spent approximately $1,500 monthly for minimal leads, they now invest $2,000 for significantly higher output, emphasizing the invaluable time savings achieved. Overall, feedback highlights the company's tailored approach and effectiveness, with clients feeling that the cost is justified by the substantial results delivered.
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The Sales Factory

4.7 23 reviews

$25,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

15% Call Center Services

70% Sales Outsourcing

15% Market Research

Focus Areas

15% Customer Surveys & Market Research Calls

85% B2C Telemarketing & telesales

The Sales Factory is a leading company in telemarketing services, focusing on outbound call center and lead generation solutions. Across multiple reviews, 100% of clients praised their professionalism, adaptability, and effective communication. Their ability to deliver high-quality leads and successfully book meetings consistently enhanced clients' sales pipelines and conversion rates.

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4 of 9 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Lead Gen Services for Logistics Co
4.5 — The Sales Factory provided lead generation services for a logistics company. The team was responsible for cold calling, emailing, and sourcing new leads to pass to the client's sales Read more
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Industry Experience

The Sales Factory has demonstrated expertise across diverse industries, including Logistics & Supply Chain, Real Estate, Insurance, Information Technology, and Manufacturing. Clients consistently praise their professionalism, responsiveness, and effective lead generation strategies, which have notably improved sales pipelines and conversion rates. Overall sentiment reflects strong satisfaction, particularly in IT and software sectors where their tailored outreach and communication have had significant impacts.
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Healthcare Logistics & Supply Chain Real estate Insurance Information technology Energy & natural resources Software Human Resources Manufacturing Consumer Products Business services Research Advertising & marketing Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (4) Less than $10,000 (1)

What Clients Have Said
The Sales Factory is widely recognized for providing good value for money, with multiple clients noting that their pricing fits within budgets while delivering significant results. A client praised their 'good value for cost,' while another highlighted their 'exceptional results' and 'transparency.' Overall, feedback indicates a positive sentiment towards their pricing relative to the quality of service provided, with several clients expressing satisfaction with the outcomes achieved for the investment made.
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United States (14) Canada (7) Israel (1)

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Kantipur Management Private Limited

5.0 1 review

$1,000+

< $25 / hr

1,000 - 9,999

Services provided

15% Call Center Services

29% Back Office Outsourcing

17% Customer Service Outsourcing +7

13% Staffing

7% HR Consulting

5% Recruiting

4% Accounting

4% Social Media Marketing

3% IT Managed Services

3% Insurance Services & Brokers

Focus Areas

15% Customer Surveys & Market Research Calls

45% B2C Telemarketing & telesales

20% Collections Recovery Services +1

20% Third party verification

Kantipur Management Private Limited is a Contact Center Services provider specializing in Customer Support Services, including both Inbound and Outbound Call Center operations. Reviewers consistently commend their high First Call Resolution rate, advanced technology, and expert project management, with 100% positive feedback highlighting their timely delivery and excellent customer satisfaction achievements.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Motorcycle Distributing Company
5.0 — Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and Read more
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Industry Experience

Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service.
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Automotive

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements.
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Global Bilgi

4.8 3 reviews

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Services provided

30% Call Center Services

20% Corporate Training & Coaching

20% Customer Service Outsourcing +2

15% HR Outsourcing

15% IT Managed Services

Focus Areas

10% Customer Surveys & Market Research Calls

70% B2C Telemarketing & telesales

20% Third party verification

Global Bilgi is a comprehensive Contact Center Services provider specializing in Customer Support, Inbound and Outbound Call Centers, and Telemarketing Services. Reviews highlight their professionalism and strong performance in meeting key performance indicators, with one client noting a 20% revenue target exceedance. While their pricing is higher than competitors, 100% of reviewers value their service quality and transparency.

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Reviews mention Professional
Global Bilgi has received highly positive feedback regarding their professionalism from clients. A chief commercial officer noted their effective communication and adherence to KPIs, stating, 'They were a very professional partner' and 'provided us with good results.' Despite being perceived as pricier than competitors, the overall sentiment highlights their commitment to delivering quality service, further solidifying their reputation as a reliable partner in the call center industry.

Call Center Services for Telecom Service Provider

5.0 Apr 14, 2021

They were a very professional partner. We had standard call center metrics that we tracked weekly, such as answer rate, retention rate, and more. They're very professional and were good at meeting KPIs.
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2 of 2 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Telecom Service Provider
5.0 — Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts. Read more
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Industry Experience

Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.
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Consumer Products Telecommunications

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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.
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Business & Services Solutions

5.0 17 reviews

$1,000+

< $25 / hr

50 - 249

Tunis, Tunisia

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

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Reviews mention Adaptable
Client feedback consistently highlights the adaptability of Business & Services Solutions, particularly in responding to evolving project needs without micromanagement. One client noted their ability to manage increased call volumes during a supply chain disruption while maintaining quality, and another emphasized their quick training on new features, demonstrating a proactive and flexible approach. Overall sentiment reflects strong appreciation for their responsiveness and willingness to adjust processes as required, enhancing project success.

Back-Office Outsourcing Services for Outsourcing Company

5.0 May 20, 2025

The team at Business & Services Solutions proved to be highly responsive and adaptable to our specific operational needs. They were able to: Align their processes with our internal tools (CRM, ticketing systems, reporting frameworks). React quickly to changes in priorities or workload volumes. Implement operational adjustments within 24 to 48 hours when required.
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Call Center Solutions for Nuclear Medicine Company

5.0 Jun 22, 2025

Their project management approach was organized and highly adaptive. They met every milestone on time and often ahead of schedule. More importantly, they demonstrated a unique ability to respond to evolving needs without needing to be micromanaged.
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Call Center Services for AI-Powered Platform

5.0 Jun 17, 2025

Their project management was structured but flexible, which was important to us. We had weekly check-ins during the onboarding period, followed by bi-weekly performance reviews. They were extremely responsive to feedback. What I appreciated most was their willingness to adapt. For example, when we introduced a new AI feature for bulk document classification, their team trained on it within a few days and started handling related queries without skipping a beat.
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Industry Experience

Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
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Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (11) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
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Canada (4) Australia (2) France (2) Spain (2) Germany (1) Poland (1) Singapore (1)

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OnBrand24

4.6 4 reviews

$5,000+

Undisclosed

250 - 999

Beverly, MA

Services provided

15% Call Center Services

55% Customer Service Outsourcing

30% Sales Outsourcing

Focus Areas

100% Customer Surveys & Market Research Calls

OnBrand24 is a Contact Center Services provider specializing in telemarketing, inbound and outbound call handling, and customer support services. Their strengths include exceptional customer service, flexibility, and quick response times. Reviews indicate a high satisfaction rate, with approximately 80% positive feedback on their ability to save clients both time and money. Some suggestions for improvement include diversifying services and expanding capabilities.

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Reviews mention High-quality work
OnBrand24 has received positive feedback regarding the high quality of their work, with clients highlighting exceptional customer service and prompt issue resolution. One client noted a significant 80% success rate in debt collections and saved over $10,000, while another praised the call quality and quick service. Overall, the sentiment is favorable, emphasizing reliability and effectiveness, although some clients suggested improvements in diversity and appointment-setting success rates.

Debt Collection Services for Real Estate Company

5.0 Nov 2, 2017

They are the best in the industry. They have helped my company save over $10,000. I have an 80% success rate of collections.
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Appointment Setting for Manufacturing Company

4.0 Aug 12, 2017

The call quality and quick service stand out. Their success rate of setting appointments could improve.
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2 of 4 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Debt Collection Services for Real Estate Company
5.0 — Read more
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Industry Experience

OnBrand24 has demonstrated strong expertise across various industries, including real estate, consumer products, manufacturing, and other sectors. Clients appreciate their exceptional customer service, effective lead generation, and time-saving capabilities. Feedback indicates a sentiment of high satisfaction, particularly in real estate and consumer products, where they provide significant cost savings and reliability. However, some clients suggest opportunities for diversification and improvement in appointment-setting success rates, indicating areas for potential growth.
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Real estate Consumer Products Other Industry Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2)

What Clients Have Said
Clients generally perceive OnBrand24 as offering competitive pricing and significant value for money. One reviewer noted a savings of $1,000 per month and expressed satisfaction with the service's flexibility and customer support. Another client highlighted a monthly saving of approximately $3,000 compared to hiring in-house staff. Overall, feedback indicates that clients appreciate the cost-effectiveness of OnBrand24's services, which allow them to focus on their core business while achieving substantial financial savings.
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GCS Agents

4.9 6 reviews

$50,000+

$25 - $49 / hr

250 - 999

Salisbury, NC

Services provided

35% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +2

10% Business Consulting

5% HR Consulting

Focus Areas

50% Customer Surveys & Market Research Calls

50% Third party verification

GCS Agents is a leading provider of Contact Center Services, specializing in Customer Support Services and handling both inbound and outbound calls. With a strong focus on efficiency and customer care, they boast a 100% success rate in call handling, meeting client expectations consistently. Approximately 95% of reviews highlight their high-level performance and effective communication, emphasizing their professionalism and capacity to manage call centers seamlessly.

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Reviews mention Customized support
Clients have expressed high satisfaction with GCS Agents' customized support, noting their ability to listen and develop tailored training solutions. One client highlighted the effectiveness of the training on tone and empathy, which significantly improved customer satisfaction and quality scores. Additionally, GCS Agents maintained excellent communication throughout the engagement, showing genuine interest in the client's success. Overall, the sentiment regarding their customized support is overwhelmingly positive, with no reported areas for improvement.

Corporate Training for Electric Utility Company

5.0 Feb 18, 2020

I would highlight their ability to really listen to the client and construct a tailored solution. They put together exactly what we needed. They’re also skilled in implementing small changes that make a big difference.
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2 of 2 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Public Transportation Agency
5.0 — GCS Agents provides call center services to establish a transport reservation system in compliance with federal regulations for a public transportation agency. Read more
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Industry Experience

GCS Agents demonstrates strong expertise in the Transportation, Advertising & Marketing, Utilities, Information Technology, and Energy & Natural Resources industries. Clients commend their ability to establish efficient call centers, create tailored training programs, and enhance customer interactions. Overall sentiment is positive, with consistent praise for communication, project management, and adaptability. GCS Agents excels in improving operational efficiency and customer satisfaction, making them a suitable partner for projects requiring customer service and training solutions.
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Transportation Advertising & marketing Utilities Information technology Energy & natural resources IT Services

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Jacksonville, Florida (1) Nashville, Tennessee (1) Austin, Texas (1) New York City, New York (1) Columbus, Ohio (1) Los Angeles, California (1)

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JOYNO INC

5.0 3 reviews

$1,000+

Undisclosed

250 - 999

Lapu-Lapu City, Philippines

Services provided

10% Call Center Services

20% Content Marketing

20% Email Marketing +4

20% Social Media Marketing

10% Back Office Outsourcing

10% SMS Marketing

10% Video Marketing

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

JOYNO INC is a marketing services company specializing in comprehensive digital marketing and content creation, including for platforms like YouTube, Facebook, and Instagram. With 100% positive feedback from clients highlighting their effective communication, company culture, and responsiveness, JOYNO INC has demonstrated significant success in elevating social media engagement and customer satisfaction.

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Reviews mention Communicative
Clients frequently commend JOYNO INC for their exceptional communication skills. One client highlighted the team's responsiveness and openness to input, stating, 'The team could not be more helpful, always open to my input without any resistance.' Another client rated their communication a perfect 10 out of 10, noting that JOYNO INC consistently shares designs for approval and addresses issues promptly. Overall, the sentiment regarding their communicative nature is overwhelmingly positive, with clients appreciating their professionalism and dedication.

Web Dev, SMM, Branding & Advertising for Tax Services Co

5.0 Nov 25, 2024

The passion and creativity of the work they did for us, every suggestion was met with complete openness and great communication. Not once did they make an excuse or miss a meeting to discuss any concerns. The entire team is engaging and so kind. A breath of fresh air.
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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Comprehensive Digital Mktg Services for Wellness Company
5.0 — JOYNO INC provides comprehensive digital marketing services for a wellness company. The team is responsible for creating and posting content on various platforms, including YouTube, Facebook, and Read more
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Industry Experience

JOYNO INC has demonstrated expertise in diverse industries, including Consulting, Wellness & Fitness, and Restaurants. Clients in Consulting praised the company’s creativity and efficiency in marketing campaigns, while the Wellness sector highlighted their comprehensive digital marketing services and strong communication. In the Restaurant industry, JOYNO INC was noted for professionalism and ethical marketing practices. Overall, sentiment across these industries is overwhelmingly positive, positioning JOYNO INC as a strong candidate for businesses seeking reliable marketing solutions.
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Consulting Wellness & Fitness Restaurants

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have consistently praised JOYNO INC for their exceptional value for money and high-quality services. One client noted that they were 'blown away' by the quality of design work relative to cost, even suggesting the company could charge more. Another client emphasized their affordable monthly investment, stating that JOYNO INC exceeds expectations and delivers high-quality work. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and value provided by the company.
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Innovature: AI-Driven Outsourcing Partner

4.8 5 reviews

$1,000+

< $25 / hr

50 - 249

Ho Chi Minh City, Vietnam

Services provided

10% Call Center Services

30% Accounting

20% Customer Service Outsourcing +4

15% BI & Big Data Consulting & SI

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Video Production

Focus Areas

25% Customer Surveys & Market Research Calls

50% Third party verification

25% Collections Recovery Services

Innovature Consulting Company Limited provides services including inbound and outbound call center operations, bookkeeping, and financial planning. The overall feedback highlights their responsiveness, adaptability, and alignment with clients' budgets and cultural expectations. Clients appreciate their ability to meet deadlines and manage communications effectively.

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Reviews mention Reasonable pricing
Clients consistently highlight Innovature Consulting Company Limited's reasonable pricing as a significant advantage. One client noted that their pricing fit their budget and offered great value for the cost, while another emphasized the cost-effectiveness and quality delivered by the Innovature team. Overall, the sentiment surrounding pricing is highly positive, with clients appreciating the affordability and value aligned with their project needs.

Content Editing for Global Marketing Services Provider

4.5 Jul 4, 2023

The project is completed on time, though some require a few revisions but that is totally acceptable. Responsive, great value for money. None. Overall, I was pleased with the results of our engagement.
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Customer Service Outsourcing for Insurance Company

5.0 Sep 17, 2024

Cost-effectiveness and quality are brought to our company by using the Innovature team. Yes, the Innovature team delivered as promised very effectively and with cost savings.
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Industry Experience

Innovature has received positive feedback across diverse industries including Insurance, Consumer Products, and Advertising & Marketing. Clients commend their effective customer service, adaptability, and communication skills. In the Insurance sector, they excelled in handling calls and claims processing, while in Consumer Products, they delivered high-quality product photography edits. In Advertising & Marketing, their document editing showcased accuracy and timely responses. Overall, their expertise and client-centric approach make them a strong candidate for businesses in these sectors.
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Insurance Consumer Products Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Innovature for their competitive pricing and overall value for money. One review highlighted that the pricing fit the client's budget while delivering cost savings and quality service. Another client noted the excellent value for the cost, emphasizing responsiveness and effective communication. Overall, the sentiment reflects satisfaction with Innovature's affordability and the quality of services provided, reinforcing their reputation as a cost-effective outsourcing partner.
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More responsive than most other service providers

Innovature: AI-Driven Outsourcing Partner is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Relay Human Cloud

5.0 3 reviews

Undisclosed

< $25 / hr

250 - 999

Farmers Branch, TX

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +8

10% HR Outsourcing

10% PEO/Employee Leasing

10% Recruiting

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

5% Employer of Record (EOR) Services

5% Finance & Accounting Outsourcing (FAO)

Focus Areas

50% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

Relay Human Cloud is a company specializing in staff augmentation services, providing skilled remote professionals across various industries. Reviews consistently highlight their effective communication, seamless integration into existing teams, and significant enhancement of productivity, with no areas for improvement noted. Approximately 100% of reviewers commend their capacity to align with company values and offer cost-effective solutions, making them a valuable partner.

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Industry Experience

Relay Human Cloud has demonstrated expertise across various industries, notably in Energy & Natural Resources, Business Services, and Real Estate. Clients commend their skilled professionals for enhancing productivity and reducing labor costs through effective staff augmentation. In Energy, they facilitated complex accounting processes, while in Business Services, they drove significant operational efficiency. In Real Estate, Relay's support allowed teams to effectively manage workloads and improve client relationships. Overall, feedback across industries reflects strong satisfaction with Relay's responsiveness, communication, and value for cost.
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Select Industry to see insights

Energy & natural resources Business services Real estate

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Relay Human Cloud's competitive pricing and strong value for money. One reviewer noted that their pricing fit well within budget while providing dedicated accounting support, leading to increased productivity. Another emphasized the company's ability to augment local teams at a fraction of local costs, attributing significant productivity gains to Relay's services. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of the services provided.
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More responsive than most other service providers

Relay Human Cloud is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Intellink

5.0 6 reviews

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

25% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing +1

15% Sales Outsourcing

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

Intellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs.

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Reviews mention Unique expertise
Intellink is praised for its unique expertise in multilingual sales operations, particularly in the pharmaceutical distribution sector. One client highlighted their ability to provide skilled operators fluent in German, Dutch, and French, which facilitated effective outreach to B2B customers in the EU. The client noted Intellink's disciplined approach and responsiveness to needs, leading to faster export sales development without the need for additional personnel. Overall, the sentiment reflects high satisfaction with their specialized capabilities.

BPO Services for Pharmaceutical Distributor

5.0 Jun 16, 2021

The project wasn’t tremendously big, and many other companies were not really interested. Intellink was the right fit for this job. They have a pool of sales’ operators who are fluent in foreign languages, disciplined, and well receptive to needs.
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Industry Experience

Intellink has demonstrated notable expertise across various industries, including IT Services, Chemicals & Biotechnology, Pharmaceuticals, Healthcare, and Research. Their strengths lie in customer support, data annotation, and operational efficiency, enhancing client satisfaction and project outcomes. Overall, feedback highlights their responsiveness, effective communication, and ability to adapt to project needs, making them a strong candidate for businesses seeking support in these sectors.
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IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare Research

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Intellink is frequently praised for providing effective services at competitive prices. Clients have noted significant savings, such as a 50% reduction in personnel costs compared to in-house hiring. Feedback highlights the company's capability to deliver high-quality results promptly and efficiently, which adds substantial value to their offerings. Overall, clients express satisfaction with the cost-to-value ratio, indicating that Intellink is a cost-effective choice for outsourcing support services.
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Sourcefit

4.8 12 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

10% Call Center Services

10% Accounting

10% Back Office Outsourcing +7

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Sales Outsourcing

10% Staffing

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

Sourcefit is a company specializing in Call Center and Customer Support Services, including inbound and outbound call centers. Reviewers consistently highlight Sourcefit's budget-friendly pricing and effective communication, with approximately 66% mentioning their good value for cost. While some areas for improvement in communication are noted, clients praise Sourcefit’s proactive team management and reliable customer services.

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Reviews mention Flexible
Clients frequently highlight Sourcefit's flexibility in their project engagements. One reviewer noted, "They’re very easy to work with and flexible," emphasizing the company's responsiveness and proactive approach to meeting needs. Additionally, the team demonstrated strong communication skills, ensuring that project timelines and quality outcomes were consistently met. Overall, feedback reflects a positive sentiment regarding Sourcefit's adaptability and commitment to client satisfaction.

IT Support Services for Construction Company

4.0 Nov 21, 2025

They’re very easy to work with and flexible. Communication and responsiveness is always very good and the services provided are very good value.
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Industry Experience

Sourcefit has demonstrated expertise primarily in the Construction, Financial Services, Medical, Information Technology, and Other industries. Clients have commended Sourcefit for its rapid staffing solutions, effective project management, and strong communication. Specific feedback highlights successful office setups in Construction, operational support in Financial Services, and reliable performance in Medical services. Overall, the sentiment across these industries is positive, indicating that Sourcefit is well-suited for clients seeking responsive and quality-driven solutions.
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Medical Logistics & Supply Chain Software Information technology Construction Financial services

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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients consistently highlight Sourcefit's competitive pricing and high value for money. Feedback indicates that their services fit within budget constraints while delivering exceptional quality and responsiveness. For instance, one client noted, 'Good value for cost' and another emphasized their 'great culture fit' alongside pricing considerations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Sourcefit's offerings, making them a favorable choice for various operational needs.
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More responsive than most other service providers

Sourcefit is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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ASL BPO

4.9 18 reviews

$1,000+

< $25 / hr

50 - 249

Dhaka, Bangladesh

Services provided

25% Call Center Services

35% Back Office Outsourcing

20% Customer Service Outsourcing +2

10% Search Engine Optimization

10% Social Media Marketing

Focus Areas

50% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

20% Collections Recovery Services +1

5% Third party verification

ASL BPO is a Contact Center Services provider specializing in inbound customer care and virtual assistance. The company consistently delivers professional and effective call handling and scheduling services, with 100% of reviewers praising their reliability and responsiveness. While some agents were slower to train, ASL BPO's commitment to service excellence and adaptability stands out.

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Reviews mention Great team
Clients consistently praise ASL BPO for their professionalism and effectiveness. One client highlighted that the team significantly improved their business operations, noting, 'Without them, our business wouldn’t function.' Another emphasized their reliability, stating, 'They get the job done.' Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and a willingness to recommend ASL BPO to others.

Back-Office Services for Property Preservation Firm

4.5 Sep 10, 2018

ASL BPO’s team is extremely professional. They’re good at what they do.
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1 of 1 Customer Surveys & Market Research Calls reviews is 5 stars

$50,000 – $199,999 avg. project cost

Customer Surveys & Market Research Calls Experience

ASL BPO has received overwhelmingly positive feedback for their Customer Surveys & Market Research Calls service, with a notable 95% of clients expressing satisfaction. Clients frequently highlight ASL BPO's professionalism, adaptability, and proactive communication, underscoring a 20% increase in customer satisfaction scores and a 30% reduction in inquiry resolution time. The team is commended for their timely delivery and effective project management. While suggestions for improvement include enhanced reporting and the adoption of advanced technologies, their overall impact is characterized by successful outcomes and strong client relationships.
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Industry Experience

ASL BPO has demonstrated significant expertise across various industries including Software, Consulting, Legal, Logistics, and Real Estate. Feedback highlights their strengths in SEO, customer support, and data processing, with consistent praise for professionalism and adaptability. Notably, their impact in the real estate sector is emphasized, showcasing improved operational efficiency and customer satisfaction. Overall, ASL BPO is well-regarded for providing tailored solutions that meet diverse client needs, making them a reliable choice for businesses in these fields.
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Software Consulting Legal Logistics & Supply Chain Real estate Other Industry Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (3) $50,000 to $199,999 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend ASL BPO for their cost-effectiveness and value for money. One review highlighted their pricing as fitting within the client's budget while delivering high-quality customer support, resulting in a 15% reduction in operational costs. Another client praised ASL for being a great culture fit and providing good value for the cost. Overall, the sentiment reflects satisfaction with ASL BPO's pricing relative to the quality of service received.
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Reel Axis

4.9 10 reviews

$1,000+

$150 - $199 / hr

10 - 49

Carlsbad, CA

Services provided

20% Call Center Services

20% Content Marketing

15% CRM Consulting and SI +3

15% Demand Generation Marketing

15% Email Marketing

15% Marketing Strategy

Focus Areas

50% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

Reel Axis is a marketing and branding agency specializing in digital presence, lead generation, and strategic growth initiatives for various industries. The company consistently receives positive feedback for its professional project management, innovative strategies, and tailored solutions. Approximately 100% of reviewers highlight their effective communication and ability to integrate client feedback, while nearly 90% express satisfaction with their proactive approach and commitment to exceeding expectations.

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Reviews mention Accessible
Clients have consistently praised Reel Axis for their accessibility and ease of collaboration. One client noted, 'They are very accessible and they’ve been able to meet deadlines,' highlighting their effective communication through biweekly meetings and daily updates. Another remarked, 'They’re accessible and really easy to work with,' emphasizing the partnership in generating new content. Overall, the sentiment regarding accessibility is highly positive, indicating that Reel Axis fosters a supportive and responsive working relationship.

Content Marketing for Software Company

5.0 Feb 14, 2017

I’ve given them access to all of our analytics packages. We meet biweekly on Skype to get updates on content and programs. We do two-week sprints and daily Scrums over video calls. They are very accessible and they’ve been able to meet deadlines. It’s been very easy to work with them.
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Content Marketing for Software Company

5.0 Feb 14, 2017

They’re accessible and really easy to work with. I give them credit for thinking outside the box. We have a partnership of coming up with ideas and generating new content that I can use. They do a great job of reaching marketing personas. That’s important because that’s the space we’re in.
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Industry Experience

Reel Axis has demonstrated expertise across diverse industries, including IT Services, Telecommunications, Human Resources, and Non-profit sectors. Clients in IT Services highlighted their innovative branding and sales strategy restructuring capabilities, which enhanced visibility and operational efficiency. In Telecommunications, feedback emphasized their effectiveness in expanding brand awareness and pipeline growth. Human Resources clients appreciated their personalized marketing strategies that increased lead generation. Overall, Reel Axis is well-regarded for their collaborative approach, proactive project management, and ability to tailor solutions to meet specific industry needs.
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IT Services Telecommunications Human Resources Non-profit Advertising & marketing Software

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Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (3) Less than $10,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised Reel Axis for delivering strong value relative to their pricing. One client noted, 'Good value for cost,' while another highlighted that their 'pricing fit our budget,' emphasizing affordability without compromising quality. The sentiment across reviews reflects satisfaction with the balance of cost and results, with multiple clients acknowledging the company's ability to provide tailored solutions that align with their financial constraints and objectives.
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San Diego, California (2) Gainesville, Florida (1) Austin, Texas (1) Dublin, Ohio (1) Brookfield, Wisconsin (1) Santa Clara, California (1) Bozeman, Montana (1) Kirkland, Washington (1) Westby, Wisconsin (1)

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Taskforce BPO

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Knoxville, TN

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Finance & Accounting Outsourcing (FAO)

Focus Areas

33% Customer Surveys & Market Research Calls

34% B2C Telemarketing & telesales

33% Collections Recovery Services

Taskforce BPO is a provider of comprehensive Contact Center Services, specializing in Customer Support, Telemarketing, and Call Handling. Their clients consistently commend their ability to enhance productivity, achieve cost savings of up to 30%, and save significant time monthly. Approximately 100% of reviewers highlight their effective customer service and respectful client interactions.

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Reviews mention Timely
Clients have expressed a highly positive sentiment regarding Taskforce BPO's timeliness. One review highlights their ability to consistently meet deadlines, often delivering projects earlier than expected. The client noted, 'We have always received our projects and information that we need on time,' underscoring their reliability. Additionally, the respect shown towards both the company and its customers further reinforces their commitment to timely service. Overall, clients feel confident in Taskforce BPO's punctuality and efficiency.

Various Business Processes Support for Utility Service

5.0 Nov 2, 2017

We have always received our projects and information that we need on time, and most of the time it is early. We save time and money by utilizing their service to help us meet project deadlines and data management requirements. Their strengths are their ability to get projects done on time and the respectfulness they show towards the company and customer.
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Industry Experience

Taskforce BPO has demonstrated expertise across various industries, including Retail and Utilities, providing services such as outbound sales, data management, and customer support. Clients consistently commend their efficiency and cost-saving capabilities, with reports of significant time and financial savings. Overall sentiment reveals strong satisfaction, particularly in the Retail and Utilities sectors, emphasizing their strengths in project execution and customer respect.
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Retail Utilities Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients have consistently praised Taskforce BPO for delivering significant cost savings and value for money. One client reported a 30% reduction in costs within eight months, exceeding expectations, while others noted monthly savings ranging from $4,500 to $8,000. The pricing structure is deemed fair, and the service is described as effective and responsive. Overall, the sentiment is overwhelmingly positive, highlighting the company’s ability to provide efficient services that alleviate operational burdens.
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Perrysburg, Ohio (1) West Monroe, Louisiana (1) Flushing, Ohio (1)

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OutPLEX

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Fort Lauderdale, FL

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

50% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.

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Industry Experience

OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
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LiveAdmins

5.0 1 review

Undisclosed

Undisclosed

250 - 999

Chicago, IL

Services provided

25% Call Center Services

25% AI Development

20% Customer Service Outsourcing +2

15% AI Consulting

15% Generative AI

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

LiveAdmins offers Contact Center Services and specializes in Customer Support Services, providing real-person interaction for website chat solutions. Clients appreciate their responsiveness and effective communication, with 100% positive feedback highlighting their timely project delivery and ease of reaching support representatives, underscoring their commitment to quality telephonic support and customer care services.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Chat Support Services for Solar Solutions Company
5.0 — LiveAdmins provides live chat services for a solar solutions company. The team handles the client's website chat and qualifies residential and commercial solar customers and service customers. Read more
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Industry Experience

The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.
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What Clients Have Said
Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.
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TeleContact Resource Services

4.6 4 reviews

$1,000+

Undisclosed

50 - 249

Riverbank, CA

Services provided

50% Call Center Services

50% Sales Outsourcing

Focus Areas

25% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

25% Third party verification

TeleContact Resource Services is a Contact Center Services provider specializing in outbound call center and telemarketing services. The reviews indicate strong customer satisfaction, with clients noting improvements in audience reach and sales efficiency. Over 75% of reviewers highlight their cost-effectiveness and positive impact on business operations, saving clients time and money while enhancing customer service and telephonic support.

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3 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Telemarketing & Lead Generation for Manufacturing Service
5.0 — Read more
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Industry Experience

TeleContact Resource Services has demonstrated notable expertise across various industries, including Advertising & Marketing, Manufacturing, Telecommunications, and Business Services. Feedback highlights their strengths in providing efficient outbound services that enhance customer engagement and drive sales growth. Clients report significant time and cost savings, with overall sentiment indicating high satisfaction and effectiveness in promoting products and improving customer service. This provider is well-suited for businesses seeking to expand their outreach and optimize operational efficiency.
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Advertising & marketing Manufacturing Telecommunications Business services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently report that TeleContact Resource Services offers excellent value for money. One client noted a monthly savings of approximately $1,200 and highlighted that the service is a cost-effective way to reach a larger audience. Another client mentioned saving around $300 monthly, emphasizing the efficiency gained. Overall, clients appreciate the competitive pricing structure and the positive impact on their business operations, reinforcing the sentiment that the services provided are worth the investment.
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Dallas, Texas (1) San Jose, California (1) Bowling Green, Kentucky (1)

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Daythree Business Services

4.0 3 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Shah Alam, Malaysia

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Business Consulting +2

20% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO)

Focus Areas

17% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

33% Third party verification

Daythree Business Services is a company specializing in Contact Center Services, including both inbound and outbound call handling. Reviews indicate they excel in cooperation and reliability, with 100% of reviewers noting their helpfulness and adherence to project plans. However, there is room for improvement in data accuracy and long-term panel engagement strategies.

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Reviews mention Reliable
Clients have consistently praised Daythree Business Services for their reliability in project execution. One client noted their 'keen cooperation' and 'reliable' performance in achieving targets, even under tight timelines. The company was commended for effective communication and support, with direct contact established between teams. However, there are suggestions for improving data quality and long-term engagement strategies. Overall, the sentiment reflects a strong trust in Daythree's capabilities.

Outbound Calling for Market Research Company

4.0 Apr 16, 2020

Overall, daythree is very helpful in our plans. While panel studies are normally quite routine, there are times where adhoc and rush requests are required, daythree always try their best to cooperate with us. They are very keen to cooperate with our plans and are quite reliable in achieving numbers.
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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outbound Calling for Market Research Company
4.0 — Daythree Business Services assisted a market research company to obtain data and maintain panel engagement. The team provided compliance and panel-check studies through both outbound and inbound Read more
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Industry Experience

Daythree Business Services has demonstrated expertise across various industries, including Financial Services, Telecommunications, and Market Research. In Financial Services, they excelled in enhancing customer experience and improving service levels. Their work in Telecommunications focused on effective telesales recruitment and training, though challenges in complex product handling were noted. Lastly, in Market Research, Daythree was recognized for their reliability and cooperation, yet improvements in panel engagement and data accuracy were suggested. Overall, Daythree is well-suited for clients in Financial and Telecommunications sectors, while also offering valuable insights for Market Research initiatives.
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Financial services Telecommunications Other Industry

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More responsive than most other service providers

Daythree Business Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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KODA

5.0 8 reviews

Undisclosed

Undisclosed

10 - 49

Wrocław, Poland

Services provided

33% Call Center Services

34% AI Development

33% Generative AI

Focus Areas

50% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

KODA is a specialized chatbot development company that excels in automating communication for diverse industries such as e-commerce, travel, and customer service. Reviews indicate a high level of satisfaction, with consistent praise for their professional approach, reliability, and innovative solutions. Approximately 100% of reviewers highlight the effectiveness of their communication tools and the seamless integration with existing systems, underscoring KODA's reputation as a dependable partner for enhancing client interactions and operational efficiency.

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Reviews mention Great project management
KODA Bots received high praise for their exceptional project management, with clients noting their proactive communication and problem-solving abilities. One client highlighted that KODA's team initiated discussions to expedite project completion, demonstrating their commitment to efficiency. This approach significantly enhanced customer satisfaction and streamlined operations, reinforcing the overall positive sentiment regarding KODA's management capabilities.

Chatbot Development for Ferry Line Operator

5.0 Nov 26, 2019

They managed very well. Their team didn't wait for us to contact them. They initiated conversations themselves to finish the project as quickly as possible. The way they manage projects translates to flawless customer service.
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Industry Experience

KODA has received favorable feedback across various industries, notably Retail, Transportation, Beauty & Cosmetics, and Advertising & Marketing. In Retail, clients praised their expertise in automating customer interactions through chatbots, enhancing sales and communication efficiency. Transportation clients highlighted improved customer service and timely updates for passengers. In Beauty & Cosmetics, KODA's innovative solutions fostered stronger client engagement. Advertising & Marketing partners benefited from enhanced communication systems, saving time and improving client relationships. Overall, KODA is well-regarded for its adaptability and impactful technology across these sectors.
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Retail Transportation Beauty & Cosmetics Advertising & marketing Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
KODA Bots is frequently praised for its competitive pricing and the value it provides to clients. For instance, a project manager from Komputronik noted their 'amazing portfolio' and reliable partnership, while Limango's representative highlighted KODA's 'great value' and 'best ideas' during initial discussions. Clients consistently express satisfaction with the quality of work and the efficiency gains achieved through automation, indicating that KODA Bots delivers significant return on investment.
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Warsaw, Poland (2) Wroclaw, Poland (2) Poznan, Poland (1) Szczecin, Poland (1)

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Evateck

5.0 5 reviews

$1,000+

< $25 / hr

50 - 249

Fort Lauderdale, FL

Services provided

15% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +3

10% IT Managed Services

10% IT Staff Augmentation

5% Business Consulting

Focus Areas

40% Customer Surveys & Market Research Calls

40% B2C Telemarketing & telesales

20% Third party verification

Evateck is a professional Contact Center Services provider specializing in Customer Support Services, including inbound call center and telephonic support. Reviews indicate a highly personalized approach and expert handling of customer queries, with a 100% positive feedback rate highlighting their tailored strategies, reduced response times, and improved customer satisfaction. Their flexibility and alignment with client values are particularly noted.

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Reviews mention Adaptable
Evateck has received positive feedback regarding their adaptability in client projects. A Project Manager from Midzhur Management Construction highlighted their 'customized approach, proactive problem-solving, flexibility, and adaptability' as impressive traits. The company's ability to tailor support strategies to meet specific business needs significantly enhanced customer satisfaction. Overall, clients feel that Evateck effectively responds to their evolving requirements, demonstrating a strong commitment to accommodating client demands.

Customer Support for Ammunition Manufacturing Company

5.0 Apr 6, 2024

We are impressed by their customized approach, proactive problem-solving, flexibility, and adaptability. So far our cooperation with Evateck has been great and there's not really anything to complain about. If we had to choose one thing - it would be the lack of Chinese language support services as we have a number of customers from that region.
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1 of 1 Customer Surveys & Market Research Calls reviews is 5 stars

$10,000 – $49,000 avg. project cost

Customer Surveys & Market Research Calls Experience

Evateck has received overwhelmingly positive feedback for their Customer Surveys & Market Research Calls service, with 95% of reviewers expressing satisfaction. Clients commend their personalized approach and professional expertise, noting significant improvements in lead qualification (doubled) and customer response times (from 2 hours to 5 minutes). Reviewers frequently highlight the team's commitment and proactive communication, alongside effective upselling strategies. Overall, Evateck is viewed as a valuable partner that integrates seamlessly with clients' teams.
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Industry Experience

Evateck has demonstrated strong capabilities across various industries, including Advertising & Marketing, Dental, IT Services, and Manufacturing. Clients in these sectors have praised Evateck for their professionalism, effective communication, and ability to enhance customer support processes. The overall sentiment is positive, with notable successes in reducing response times and improving customer satisfaction. Their expertise and tailored strategies make them a suitable partner for businesses looking to optimize customer service in these industries.
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Advertising & marketing Dental IT Services Manufacturing

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United States (2) Bulgaria (1) Poland (1)

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Bungee (formerly Direct Answer)

4.8 7 reviews

$1,000+

< $25 / hr

10 - 49

Capon Bridge, WV

Services provided

45% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

100% Customer Surveys & Market Research Calls

Bungee (formerly Direct Answer) is a company specializing in Contact Center and Customer Support Services. Their consistent, high-quality service delivery is evidenced by positive client feedback, with clients particularly impressed by their quick adaptability and superior customer service skills. Approximately 80% of reviews highlight their capability to efficiently manage call handling and support needs, enhancing operational efficiency and customer satisfaction.

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Reviews mention Trustworthy
Clients consistently describe Bungee as a trustworthy partner, highlighting their responsiveness and understanding of sensitive topics. One client noted, "We never worry about assignments we give them," and praised their seamless integration with the team. They are commended for their excellent service, with a client stating, "They make us feel like we’re their only client." Overall, the sentiment reflects a strong trust in Bungee's capabilities and commitment to client satisfaction.

Data Entry, Mail Processing, & Phone Support for Nonprofit Charity

5.0 Apr 16, 2018

We don’t keep specific metrics for their work, but we never worry about assignments we give them. They are excellent and our donors never have issues with their service. We’ve worked together for 12 years and our relationship is remarkable. We trust them to take care of us.
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3 of 6 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outsourced Billing Services for Stock Research Company
4.5 — Direct Answer, Inc. provides customer service support for a stock service company. They answer simple questions regarding billing services, such as automatic renewal of membership. Read more
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Industry Experience

Bungee has extensive experience across several industries, including Media, Utilities, and Nonprofit sectors. Clients commend their effective communication, customer service, and adaptability, often noting significant improvements in operational efficiency and revenue growth. Their strengths lie in handling call management, data processing, and donor relations, resulting in positive overall sentiment. Organizations in need of customer service support, data entry, or fundraising assistance may find Bungee to be a suitable partner.
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Media Utilities Nonprofit Arts, entertainment & music

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Washington, District of Columbia (1) Oklahoma City, Oklahoma (1) San Francisco, California (1) Arlington, Virginia (1) Vienna, Virginia (1) Short Hills, New Jersey (1)

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SRG ASIA PACIFIC

4.5 3 reviews

$10,000+

Undisclosed

250 - 999

Kuala Lumpur, Malaysia

Services provided

15% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +5

10% IT Managed Services

10% Sales Outsourcing

5% Business Consulting

5% HR Consulting

5% Market Research

Focus Areas

10% Customer Surveys & Market Research Calls

80% B2C Telemarketing & telesales

10% Collections Recovery Services

SRG ASIA PACIFIC is a contact center services provider specializing in inbound call center, outbound call center, and telemarketing services. Reviews highlight their reliability and agility in project management, with a noted emphasis on responsiveness and client-centric communication. Approximately 67% of reviews commend their service quality, though 33% suggest improvements in employee retention and outbound telesales performance.

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1 of 3 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Telemarketing & Recruitment for Telecommunications Company
5.0 — SRG ASIA PACIFIC has been the primary telemarketing partner by a telecommunications company since 1999, providing them with inbound and outbound calling, upsell and cross-sell, and recruitment Read more
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Industry Experience

SRG ASIA PACIFIC has demonstrated expertise across the Telecommunications, IT Services, and Consumer Products industries. In Telecommunications, they excel in inbound call management and recruitment, receiving positive feedback for their consistent service and agile project management. In IT Services, they provide effective technical support and ticket management, though some communication challenges were noted. In the Consumer Products sector, they successfully manage inbound and outbound call centers, although improvements in telesales performance were suggested. Overall, feedback highlights SRG's strong client orientation and adaptability.
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Telecommunications IT Services Consumer Products

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Average Project Cost Breakdown

$200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients generally perceive SRG ASIA PACIFIC as offering strong value for money, with one client noting their excellent negotiation flexibility in pricing. Another client highlighted a significant investment of $100 million over decades, reflecting confidence in their cost-effectiveness. However, concerns were raised about the performance of the outbound telesales team, indicating a need for improvement in that area. Overall, feedback suggests that while SRG ASIA PACIFIC delivers good service, there are areas where enhancements could further justify their pricing.
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More responsive than most other service providers

SRG ASIA PACIFIC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Telelink

4.8 3 reviews

$1,000+

< $25 / hr

50 - 249

St. John's, Canada

Services provided

100% Call Center Services

Focus Areas

100% Customer Surveys & Market Research Calls

Telelink is a provider of Contact Center Services, specializing in Inbound Call Center support and Customer Service Center solutions. With a focus on customer care, Telelink is consistently praised for their responsive and professional service, with 100% of reviewers expressing satisfaction. Clients commend their effective call handling and seamless integration into business operations, highlighting their attentiveness and ability to ensure quality results.

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Reviews mention Accommodating
Clients express high satisfaction with Telelink's accommodating nature, highlighting their responsiveness and willingness to adapt services. One client noted, 'They’ve adjusted their questions as we’ve requested,' reflecting a strong commitment to meeting specific needs. Another mentioned, 'If there’s ever an issue or a change we’d like to make, it’s completed within the day,' further emphasizing their dedication to client satisfaction. Overall, feedback indicates that Telelink is personable and easy to work with, consistently providing support even during holidays.

Call Center Services for Moose Incident Reporting Nonprofit

5.0 Aug 12, 2020

Telelink is incredibly personable. They’re responsive and easy to work with. If there’s ever an issue or a change we’d like to make, it’s completed within the day. Not that I can say. Even when holidays come, they’re accommodating to us.
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2 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Hotel & Resorts Company
5.0 — Telelink has provided 24/7 call answering services for a hotel and resort company. Their work also includes conversations about hotel amenities and service promises. Read more
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Industry Experience

Telelink has demonstrated expertise across hospitality, construction, and nonprofit industries. In hospitality, they effectively managed 24/7 reservation calls, enhancing guest satisfaction. In construction, they improved client service responsiveness through after-hours support, receiving commendations for their professionalism. In the nonprofit sector, Telelink facilitated timely reporting and effective communication for community safety initiatives. Overall, feedback indicates strong performance, responsiveness, and customer-centric service across these industries, making them a suitable partner for similar projects.
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Construction Hospitality & leisure Nonprofit

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients commend Telelink for providing excellent value for money, frequently highlighting their competitive pricing and high-quality service. One client noted they were 'extremely pleased' with the service, emphasizing prompt and professional responses to calls. Another client appreciated the 'impressive' level of attention to their account. Overall, feedback suggests that Telelink delivers a strong return on investment, with no significant areas for improvement identified by clients.
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Customer Umbrella

5.0 20 reviews

$1,000+

< $25 / hr

250 - 999

Varna, Bulgaria

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% IT Managed Services +4

15% Customer Service Outsourcing

10% IT Staff Augmentation

10% Staffing

5% Recruiting

Focus Areas

20% Customer Surveys & Market Research Calls

70% B2C Telemarketing & telesales

5% Collections Recovery Services +1

5% Third party verification

Customer Umbrella is a proficient provider of Contact Center Services, excelling in Customer Support Services, Inbound and Outbound Call Center, and Telephonic Support. Reviewers consistently praise their professionalism and seamless integration into client operations, with 100% positive feedback highlighting their outstanding customer service and effective communication. Their expertise in call handling and proactive problem-solving significantly enhances client satisfaction and operational efficiency.

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Reviews mention Unique expertise
Client feedback highlights Customer Umbrella's unique expertise in enhancing customer support operations for a gambling company. The CEO noted their team's impressive knowledge of the sports betting platform and their seamless integration into existing workflows. The commitment to outstanding service and proactive problem-solving was particularly commendable, leading to improved efficiency and positive user feedback. Overall, the sentiment reflects high satisfaction with their specialized skills and professionalism, contributing significantly to the project's success.

Customer Support Services for Sports Betting & Gambling Firm

5.0 Mar 3, 2024

The success of our partnership was greatly influenced by the truly impressive expertise and professionalism of their team. Their steadfast commitment to providing outstanding service was what made them most memorable. They constantly went above and beyond to make sure that our customers had a great and memorable experience with us.
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3 of 4 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Sports Betting & Gambling Firm
5.0 — Customer Umbrella provided customer support services for a sports betting and gambling firm. Their responsibilities included outbound calls, live chat support, and answering customer email Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (2)

What Clients Have Said
Client feedback on Customer Umbrella consistently highlights their strong value for money, with many noting that their pricing aligns well with budget expectations. One client emphasized that Customer Umbrella’s pricing fit their budget while delivering high-quality service, stating they experienced a significant boost in customer satisfaction and operational efficiency. Overall sentiment indicates that clients appreciate the balance of cost and quality, with several reviews mentioning the impressive results achieved without exceeding budgets.
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United States (5) Cyprus (2) Germany (2) Canada (1) England (1)

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