Leadium

BACKGROUND

Introduce your business and what you do there.

I’m the chief revenue officer at Tourmaline Labs, an AI technology company. Our platform enables large enterprises to improve safety, compliance, productivity, and customer satisfaction.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Leadium?

My company hoped to increase our sales pipeline. We also wanted to increase several touchpoints that we have with local enterprises. We needed help finding contact information for some of the enterprise accounts that we wanted to pursue.

SOLUTION

What was the scope of their involvement?

My team gives Leadium lists of names and titles, and they provide us with contact information, such as LinkedIn accounts and email addresses. For instance, if we want to know who the managing director of an enterprise is, they find out who that individual is and how we can contact them.

We are looking to expand the scope of Leadium’s work with us. Right now, my company does outreach, and Leadium provides contact information; eventually, we hope to have Leadium pursue all outreach efforts.

What is the team composition?

We work with an account manager on a weekly basis. Leadium’s CEO oversees contractual renewal and business-related tasks.

How did you come to work with Leadium?

I can’t remember how we found Leadium, but I know that we compared them with other companies. When we spoke with Leadium over the phone, they seemed capable of providing the services that we needed. They were the right choice from a cost-benefit perspective.  

What is the status of this engagement?

We began working together in early 2018, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Leadium has increased our pipeline. We’ve closed some of my company’s largest deals through the contacts that Leadium provides. Additionally, we have converted many clients from that pipeline. Based on Leadium’s ability to deliver and the excellent quality of their work, my company wants to expand Leadium’s services.

How did Leadium perform from a project management standpoint?

Our account manager at Leadium sends us new contacts every week. He is our main point of contact regarding questions or needs we have.

What did you find most impressive about them?

Exyte has proven to be a good partner. They always deliver at or above the agreement. The team is also incredibly responsive to any problems. If we tell them that a contact is incorrect or that they didn’t provide what we asked for—although this is rare—they fix the issue without questioning it.

Are there any areas they could improve?

No, I don’t have any constructive feedback.

Any advice for potential customers?

Leadium can provide leads based on a particular enterprise, as they do for us, but also other variables, such as company size, country, segment, etc. My team provides Leadium with a list, but Leadium also offers to create such lists. Clients should know that Leadium’s services and capabilities are flexible.   

BACKGROUND

Introduce your business and what you do there.

I’m a deliverability analyst for EmailOversight, a data quality platform that scrubs email addresses to identify if they’re deliverable, invalid, or spam traps. Our software as a service (SaaS) tool helps email marketers deliver their messages to the inbox and also amend data fields in their database.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Leadium?

We’d recently begun using Outreach (an automation platform to deploy emails for B2B marketing), so we needed a partner to teach us how to use the platform and understand its processes.

SOLUTION

What was the scope of their involvement?

Leadium helps us understand how Outreach works, explaining the technology and capabilities of the platform. They also provide other services, such as content development. For example, they taught us how to send an email with dynamic fields, employing a seven-wave sequence to target new prospects. They’ve also helped with writing the content, collaborating with us until it’s satisfactory.

What is the team composition? 

One person helps us navigate Outreach, and another helps with content writing.

How did you come to work with Leadium?

A friend referred them. They had lots of good experience and were efficient and affordable, so I hired them. Plus, they were skilled in Outreach, which is the platform we wanted to use.

How much have you invested with them?

We’ve spent less than $5,000.

What is the status of this engagement?

We partnered in February 2019, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They act like an extension of our company, helping us see what we can do better in our email marketing. They have lots of knowledge and experience in this realm, so they’ve quickly made our content more engaging. For example, they changed our content from static to dynamic and made our messaging stronger and more targeted.

How did Leadium perform from a project management standpoint?

They’re easy to work with and set clear expectations for how long the engagement should take. We’re easily able to book an appointment on their calendar.

What did you find most impressive about them?

They’ve taught us how to use Outreach and have drastically improved how we do email marketing.

Are there any areas they could improve?

I’d like it if we could move faster, but I understand that the time requirement is part of the industry. We’ve had a few delays because Leadium seems so busy, so a timeline that explained the engagement plan or a clear outline of important topics during meetings would be effective.
 
Do you have any advice for future clients of theirs?

Have a clear idea about what content you want to create and how you want to engage with your audience. Share your business goals and problems with them, and they’ll do a great job.

BACKGROUND

Please describe your company and your position there.

I’m the owner of a lead generation and marketing consulting firm. We work with small to mid-sized businesses to help them improve their sales and outreach practices and position them for future growth.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Leadium?

We needed assistance with lead generation for one of our clients.

What were your goals for this project?

Our goal was to generate about 3,000 leads and convert them into 10–15 appointments a month, with a cost per appointment of $200–$300.

SOLUTION

How did you select this vendor?

I’ve worked with the founder in the past, and I was pleased with that experience.

Describe the scope of their work in detail.

First, Leadium created a target-customer profile from research conducted by their in-house team. They delivered a weekly list of prospective clients for our review, and we were free to determine whether or not to follow up with a message. Whenever a prospect replied, the Leadium team set up a phone call with the client’s sales team.

What was the team composition?

I worked with senior executives like their CEO and COO, as well as a team of lower level staff that included client service leaders, in-house researchers, and program managers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

With Leadium’s help, we generated 3,000 leads, each with a cost of $4.99. We also recorded a 58% open rate and a 6.66% replay rate. About 90% of secured appointments resulted in sales.

How effective was the workflow between your team and theirs?

Their team was productive, collaborative and communicative throughout the engagement. We set up the project on Basecamp, so both our teams and the client had access to the information. We had weekly screen-sharing meetings to discuss our progress and make any improvements to our approach.

What did you find most impressive about this company?

I admired their ability to understand the target customer and quickly begin generating results.

Are there any areas for improvement?

They could be a bit more transparent in terms of billing and pricing.

BACKGROUND

Please describe your company and your position there.

I’m a sales development manager at a software as a service (SaaS) company headquartered in Europe. I oversee our entire outbound process.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Leadium?

Our company already had a steady inbound process in place. With competitive targets, we needed to invest more in outbound and that mean that we had to outsource some parts.

What were your goals for this project?

We wanted to increase our annual recurring revenue with our outbound activities, and at the same time reduce the time our reps spend on outbound prospecting.

SOLUTION

How did you select this vendor?

They reached out to me and, after speaking with them, we believed in their vision of lead generation immediately. When we started the partnership, both of our companies were in their early stages, which meant we could learn from each other. It allowed us to grow together and share best practices along the way—a win-win situation.

Describe the project in detail.

They work on our outbound marketing. We began with a series of discovery meetings to discuss our goals and objectives. After a several iterations and further discussions, we finalized the project. We had weekly meetings throughout to keep on improving.

What was the team composition?

Initially, we were assigned a project manager to support us as well as three sales development reps and a research team. The team grew as our business grew.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’ve grown by almost 500% since the partnership began. We’re very happy with the work that they do for us, especially considering we initially partnered up because we lacked resources to do outbound activities ourselves.

How effective was the workflow between your team and theirs?

We are scheduling weekly calls to receive frequent updates, but also to share some new ideas and best practices and use Slack for communication. I’m very impressed by how transparent they are and how easy it is to get in contact with them if we need to.

What did you find most impressive about this company?

I’m blown away their knowledge of outbound prospecting and lead generation. They work and partner with plenty of companies, which allows them they gain a lot of insights that they are happy to share.

I still haven't found another tool or vendor that is able to provide so many accurate leads. Their bounce rate is extremely low.

Are there any areas for improvement?

They could take even more ownership of the project when it comes to sharing new ideas and best practices, but it’s only a minor issue.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of Reliant Parking Solutions, a SaaS for the multi-family parking industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Leadium?

We wanted to generate qualified leads and schedule calls for my sales team.

What were your goals for this project?

To obtain 16 to 20 scheduled appointments per month.

SOLUTION

How did you select this vendor?

We interviewed several companies and found Leadium to be the easiest, most transparent company to work with.

Describe the scope of their work in detail.

They scrape the internet to find my customers. It involves generating email campaigns that capture the interest and bring customers to the table.

What was the team composition?

I have a project manager and a dedicated rep who acts like a partner to us. We have weekly calls and review the analytics on a monthly basis.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They were great immediately, but as the months go on, the results are getting even better. Not only are they bringing me more appointments per month, but the quality of the leads continue to improve.

How effective was the workflow between your team and theirs?

It’s very effective. We have a great collaboration and use online documents to communicate any positives and negatives. They’re very nimble and responsive.

What did you find most impressive about this company?

I’ve been very impressed to get to know my team and realize that there are real people behind the scenes doing the work.

Are there any areas for improvement?

We’re extremely happy with Leadium.

BACKGROUND

Please describe your company and your position there.

I am a founding partner of SPJ GTM, which helps early-stage startups launch and accelerate by quickly identifying, targeting, and wining customers with effective sales, marketing, and funding strategies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Leadium?

SPJ GTM hired Leadium to help increase outreach and traction for our startup portfolio by identifying and developing leads. We work with Leadium to find the right companies and audiences to target and then launch outbound sales

What were your goals for this project?

Our goal was to create an early-stage sales program to build pipeline opportunities and drive revenue for our startups.

SOLUTION

How did you select this vendor?

We have worked with a variety of tools and services to help identify and contact leads. However, many offer inaccurate data and are not efficient with their time. We are a small team, so we prioritized finding a firm that could help us scale and move quickly at a reasonable price. A partner of ours referred Leadium, and after speaking with them, we felt comfortable that they offered all of the services we needed.

Describe the project in detail.

To start the engagement, we met with the Leadium team to discuss our business needs, customers' pain points, challenges, and goals. After the first meeting, Leadium outlined our target customer profiles and developed an outreach strategy and appointment scheduling process. After reviewing and approving their strategies, we were quickly implementing their ideas. The team is extremely collaborative and responsive—meeting with us regularly to share new leads, results, and new appointments.

What was the team composition?

Our team consists of a customer success manager, a sales development representative, and a lead researcher.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We saw immediate returns in the form of responses and appointments, and we continue to receive strong leads. Multiple appointments are coming in each week. Leadium conducts ongoing research to expand our target audience and identify proper leads. They have secured a number of calls and accounts that would have taken multiple full-time equivalents over 120 days to reach the same volume.

How effective was the workflow between your team and theirs?

Leadium's project management and support continue to impress us. They quickly respond to questions and requests. They have become an extension of our own team.

What did you find most impressive about this company?

Hiring a training a sales team isn't cheap and is extremely time-consuming. Leadium provides experienced sales experts and a proven process to meet our sales needs. Knowing they have this portion of our business under control, we can focus on other areas needing our time and attention.

Are there any areas for improvement?

Currently, we see no areas needing improvement.

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of Instil

Describe what your company does in a single sentence.

Instil is a software engineering company that helps organisations build and modernise software through agentic engineering, AI transformation, cyber security and technical training.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Leadium to accomplish?

• The reason was pretty simple. We were entering a different stage of the business and I did not want growth to depend only on the network we had built over the years.

SOLUTION

How did you find Leadium?

Referral

Why did you select Leadium over others?

Referred to me

How many teammates from Leadium were assigned to this project?

2

Describe the scope of work in detail. Please include a summary of key deliverables.

What surprised me was how much we learned from the objections. People would ask about our engineering depth, where we could actually help, or whether we understood their kind of environment. Those questions were useful in themselves. They showed us what was clear from the outside and what was not.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I would not measure this by the number of meetings alone. For us, the better sign is when a meeting turns into a proper discussion about a software problem, an AI project or security work rather than someone just wanting a quick sales call. That distinction matters with the kind of work we do.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There was a learning curve at the start. We had to make a few calls on what should stay in the message and what was just too much information. Once that settled, the work became easier to follow.

What was your primary form of communication with Leadium?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I liked that there was no attempt to make Instil sound like something it is not. We have a lot of technical depth, but that can be difficult to put into a first conversation. Keeping the message grounded in the actual problems we solve was the right call.

Are there any areas for improvement or something Leadium could have done differently?

If I were doing it again, I would probably agree earlier on how we wanted to use the information coming back from the market. Some of those comments were useful beyond the outbound work itself.

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of Tarasis Enterprises

Describe what your company does in a single sentence.

Tarasis Enterprises is a social-impact group providing healthcare, housing, support services, renewable energy, investments, and community initiatives aimed at addressing social and environmental needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Leadium to accomplish?

• There were plenty of opportunities around us, but finding the time to pursue them properly was another matter. We needed some extra capacity on the commercial side without building a whole new team.

SOLUTION

How did you find Leadium?

Online Search

Why did you select Leadium over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Leadium were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

One thing that became clear quite quickly was that a good prospect for Tarasis doesn't always look obvious on paper. Someone might come in through housing, care, support, or a completely different part of what we do. Some of the better discussions took time to develop, so we had to be comfortable with that rather than expecting every contact to turn into something straight away.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The clearest outcome has been getting more relevant opportunities in front of the right people across the group. It has also taken some of the early prospecting work away from our senior team, so they can spend more time on opportunities that have real potential.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I kept my involvement fairly limited. I wanted visibility, but I didn't want another stream of meetings in my diary. The updates gave me enough to know what was happening and where a decision was needed.

What was your primary form of communication with Leadium?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I thought their judgment around timing was useful. Not every contact needed to be pushed. Sometimes leaving something alone and coming back to it later made more sense, particularly when the person was interested but had other things going on.

Are there any areas for improvement or something Leadium could have done differently?

The one thing I would change is having a clearer way of passing good opportunities into the right part of the group once they appeared. With several businesses under Tarasis, that handover can take a bit of thinking.

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of MHouse

Describe what your company does in a single sentence.

MHouse is a UK technology company that provides EPOS and retail management software, payments, delivery, self-service, and back-office tools for convenience-store retailers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Leadium to accomplish?

• We had reached a point where our own team could not keep finding every new conversation. We were already busy supporting retailers and building out the MHouse platform, so sales needed some extra capacity.

SOLUTION

How did you find Leadium?

Online Search

Why did you select Leadium over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Leadium were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

What changed for us was the number of different people we could speak with. MHouse sits across EPOS, payments, delivery, stock, self-service and other parts of retail, so there is more than one way into a company. Sometimes the first conversation was with a retailer. Other times it was someone looking at a technology partnership. That mix was useful.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I don't judge it by how many names are put in front of us. If someone already understands convenience retail and wants to discuss a real problem, that is much more useful. We have had some of those conversations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It has been easy enough to fit around my schedule. I tend to look at things in batches rather than every day. If something needs a decision from me, I deal with it then and leave the rest with the team.

What was your primary form of communication with Leadium?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One thing I noticed was that Leadium did not need us to explain every small step. They could take the basic story and work with it. We still had to give them feedback, especially when the type of contact was not quite right, but it did not become a big management job.

Are there any areas for improvement or something Leadium could have done differently?

I think we should have picked one part of the business to push first. We have added quite a few things around the core EPOS system, and trying to talk about all of them at once can make a simple sales conversation less simple.

BACKGROUND

Please describe your company and position.

I am the CEO of METALURGIE Rumburk

Describe what your company does in a single sentence.

METALURGIE Rumburk is an industrial foundry specializing in large, individual and small-batch grey and ductile iron castings for machine tools, construction machinery, automotive, food-industry and other industrial applications, with machining and finishing capabilities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Leadium to accomplish?

• We have worked with the same types of customers for a long time. The question was whether we could find some new ones without having to build all of those relationships ourselves.

SOLUTION

How did you find Leadium?

Online Search

Why did you select Leadium over others?

• Great culture fit
• Company values aligned

How many teammates from Leadium were assigned to this project?

2

Describe the scope of work in detail. Please include a summary of key deliverables.

The interesting part was seeing people actually knew about a foundry like ours. Some companies were looking for finished parts, come needed casting only, and some had no idea what we could produce. We had a few conversations where the first thing was simply explaining that we can work with large castings and small production runs. That told us quite a bit.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I would call the result useful rather than dramatic. We have had some new contacts to follow up with, and we have a clear idea of which types of manufacturers are worth our time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It is not something I need to manage every day. We get the updates, I look through what is relevant, and we speak when there is a reason to change something. That suits the way I work.

What was your primary form of communication with Leadium?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I valued was the willingness to understand our business before pushing ahead. A casting company is not easy to explain in a few words. The size of the parts, the material and the type of production all matter, so simple lead lists are not enough.

Are there any areas for improvement or something Leadium could have done differently?

I would have liked some of the technical questions to come up earlier. We know our own limits very well, so bringing those into the first discussions would have saved a little time.