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Top BPO Companies in the World

Business Process Outsourcing (BPO) agencies help organizations cut costs, boost efficiency, and scale faster by delegating non-core tasks to seasoned specialists. Clutch connects you with the world’s leading BPO companies through in-depth, verified client reviews and a rigorous vetting methodology that highlights real-world results. Use our filters to sort partners by budget, location, service focus, and industry experience so you can quickly shortlist firms that match your goals. Ready to narrow the search? Explore providers in the United States, United Kingdom, and BPO companies in Canada, or adjust filters to discover top talent in any region.

Ratings Updated: June 24, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Transparent
Overall sentiment regarding transparency in Hugo's services is highly positive. Clients highlighted the company's commitment to regular updates and clear communication, which fostered trust and confidence. One client noted, 'Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.' Another stated, 'Hugo’s regular updates and transparent reporting allowed us to stay informed about progress.' This consistent feedback underscores Hugo's effectiveness in maintaining transparency throughout their engagements.

Call Center Services for Automotive Company

5.0 Jun 27, 2024

Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.
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Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded.
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Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Portland, OR

Services provided

30% Back Office Outsourcing

25% Call Center Services

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a data solutions company specializing in data entry, data management, and customer service. They have consistently received positive feedback, with approximately 100% of reviewers praising their punctuality, professionalism, and adaptability. Clients highlight their proactive communication, reliability, and ability to swiftly scale operations, making TECHSPEED INC a highly recommended partner for complex data projects.

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Reviews mention Transparent
The feedback indicates a strong sentiment of transparency from TechSpeed Inc. Clients appreciated their immediate communication regarding both positive and negative aspects of the project. One client specifically noted, "Their extremely transparent whether it be good or bad, they were able to communicate immediately," highlighting their effective handling of changes during the process. Overall, the sentiment reflects confidence in the company's open communication and commitment to client needs.

Market Research & Outreach for Equipment Retailer

5.0 Nov 30, 2022

The company was extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
In recent reviews, clients have highlighted TECHSPEED INC's exceptional professionalism and responsiveness. One client praised their ability to clean and format data for nearly 1,000 WordPress posts, noting significant improvements in user experience and SEO. Another review commended their swift and accurate delivery of election information, surpassing competitors. Overall, sentiment is overwhelmingly positive, with clients expressing high satisfaction and no reported areas for improvement.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Angeles, Philippines

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

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Reviews mention Reliable
Clients consistently describe Connext as a reliable partner, highlighting their efficient recruiting and management processes. One reviewer noted, 'The recruiting and management is reliable,' emphasizing their ability to quickly find highly talented candidates. Additionally, the support from their management team is frequently mentioned, with clients feeling consistently backed and engaged. Overall, the sentiment reflects a strong trust in Connext's capabilities, contributing to successful partnerships and improved client satisfaction.

Staff Augmentation for Title & Escrow Company

5.0 Jan 23, 2023

We are now able to notify Connext of a resource need and in most cases can have screening, interviews, and placement completed in under 14 days. With their support, we continue to grow our business, and improve client satisfaction. The relationship has been very successful. The recruiting and management is reliable. Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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HR Business Solutions

5.0 7 reviews

$1,000+

$25 - $49 / hr

50 - 249

Islamabad, Pakistan

Services provided

15% Business Consulting

15% HR Consulting

15% HR Outsourcing +5 services

15% PEO/Employee Leasing

10% Corporate Training & Coaching

10% Document Digitization & Management

10% Recruiting

10% Staffing

HR Business Solutions is a comprehensive HR services provider, specializing in recruitment, payroll management, and talent acquisition. Across multiple reviews, 100% of clients commend their communication, availability, and client-focused approach, while 80% highlight their efficiency and tailored solutions. A minor concern is noted by 20% regarding minor improvements in documentation and team expansion.

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Reviews mention High-quality work
Clients expressed a high level of satisfaction with HR Business Solutions, emphasizing the quality of work delivered. One CEO noted, 'We hired 4 candidates... very satisfied with the investment,' highlighting the effective recruitment process. Another client appreciated their 'highly competent and experienced team' and reported hiring 50 individuals, citing 'very effective' progress. Overall, feedback reflects a strong sentiment towards the company's dedication, availability, and successful outcomes in HR services.

Human Resources Services for IT Services Company

5.0 Sep 15, 2022

We hired 4 candidates through HR business solutions and we are very satisfied with investment considering the amount of effort HR business solutions put for us and the end result in the form of the ideal resources for our company. The most impressive thing about them was their availability and dedication. We could see that they out their hundred percent effort on our project and like mentioned previously, were available all the time to address our concerns.
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Recruitment & Payroll Outsourcing for Retail Company

5.0 Jul 27, 2022

We have hired 50 persons from this company and overall the progress was very effective. We were impressed with their effectiveness in payroll processing and recruitment services.
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Industry Experience

HR Business Solutions has demonstrated proficiency across various industries, including healthcare, IT services, research, and retail. Clients from the healthcare sector praised their recruitment skills, leading to enhanced operational efficiency. In IT services, they were recognized for their dedication and effectiveness in sourcing qualified candidates. The research industry highlighted their comprehensive HR management capabilities, while retail clients appreciated their payroll outsourcing and recruitment effectiveness. Overall, sentiment across industries is positive, showcasing HR Business Solutions as a valuable partner in HR management.
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Healthcare IT Services Research Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend HR Business Solutions for their cost-effectiveness and value for money. One client noted satisfaction with their investment due to the effort and results achieved, while another highlighted their cost-efficient services and swift delivery. The CEO of a digital services company remarked on the dedication of HRBS, stating they put in 'hundred percent effort.' Overall, clients feel that HRBS provides significant value relative to their costs, enhancing their operational efficiency.
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Islamabad, Pakistan (2) Lahore, Pakistan (2) Rawalpindi, Pakistan (1)

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Brainy Advisors

5.0 4 reviews

$1,000+

$25 - $49 / hr

10 - 49

Houston, TX

Services provided

30% Accounting

20% Finance & Accounting Outsourcing (FAO)

10% Back Office Outsourcing +4 services

10% Business Valuation Services

10% Digital Asset Management

10% Financial Consulting

10% Fractional CFO Services

Brainy Advisors is a professional accounting and bookkeeping service provider, offering expertise in financial reporting, margin calculations, and payroll management. Clients praise their punctuality, accuracy, and professionalism, with 100% positive feedback highlighting their timely deliveries and valuable communication. Approximately 80% of reviewers emphasize the excellent value for cost, and no areas for improvement were identified.

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Reviews mention Exceptional results
Clients have consistently praised Brainy Advisors for their exceptional results, highlighting their ability to complete projects ahead of schedule, such as finishing six months of bookkeeping in just one month. Notably, a client emphasized their professionalism and expertise, stating, "I don't think I would be able to achieve completing this project without spending double the cost with another company." Overall sentiment reflects high satisfaction with their responsiveness and the quality of service provided.

Accounting & Financial Advising for E-Commerce Store

5.0 May 6, 2024

They completed the project before deadline, a whole week earlier than expected! Pat (the lead accountant) was very responsive and answered all of my questions and concerns. Brainy is very professional and completed many of my overdue bookkeeping needs! I was very behind and stressed out because I was behind on a half a year of bookkeeping and P&L reports. They were able to finish a week earlier than the deadline. Overall, I don't think I would be able to achieve completing this project without spending double the cost with another company. Brainy is professional, great communicators, experts in their field, and will meet crucial deadlines.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Brainy Advisors indicate a strong overall sentiment, highlighting their professionalism, accuracy, and timely reporting. Clients appreciate the detailed financial tracking that enhances business understanding and decision-making. One client noted, 'They always provide accurate and prompt service with a high degree of professionalism,' and emphasized their reliability in meeting deadlines. The feedback consistently recommends Brainy Advisors for accounting and bookkeeping services, reflecting high satisfaction among their clientele.
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Industry Experience

Brainy Advisors has demonstrated strong expertise in diverse industries including eCommerce, Architecture, and IT consulting. Clients commend their professionalism, timely deliverables, and responsiveness. In eCommerce, they excelled in bookkeeping and pricing strategy, significantly improving financial organization. For the design sector, they provided meticulous accounting services that enhanced project performance tracking. Overall, feedback indicates a high level of client satisfaction across industries, making them a suitable partner for businesses seeking reliable accounting and consulting services.
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Software eCommerce Design

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Houston, Texas (1) San Luis Obispo, California (1) Seattle, Washington (1)

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Featured

What are Featured Providers?
Remote CoWorker

4.8 189 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Hollywood, FL

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance provider specializing in administrative support, business development, and market research. The company has garnered consistently positive feedback, with clients praising their communication, professionalism, and value. Approximately 90% of reviewers highlight their effective project management and responsiveness, with no significant areas for improvement noted across reviews.

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Reviews mention Personable
Clients consistently praised Remote CoWorker for their personable approach, highlighting the genuine interest shown by their representatives, particularly during initial interactions. One client noted the fantastic communication with a sales representative who made them feel valued and supported. Another emphasized the seamless combination of efficiency and a personalized touch in their services. Overall, the sentiment reflects a strong appreciation for the company's commitment to client relationships and responsiveness.

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

What stood out most about this company was their ability to seamlessly combine efficiency with adaptability, delivering exceptional results while maintaining a personalized approach.
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Legal Assistance Outsourcing for Law Firm

5.0 Jun 23, 2025

Remote CoWorker has been unbelievably responsive in terms of customer service and making me feel like a valued customer. We communicate via email and Zoom. Remote CoWorker is very personable in an age when it's hard to talk to people.
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15 of 16 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 16 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their professionalism and responsiveness. Notable feedback includes a significant increase in business development capacity and improved administrative efficiency. Clients highlighted impressive communication, timely deliveries, and effective problem resolution. For instance, one client noted, 'I have found their communication, oversight, guidance, and value to all to be excellent.' Overall sentiment is overwhelmingly positive, with no major areas for improvement identified.
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Average Project Cost Breakdown

Less than $10,000 (54) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Remote CoWorker's cost-effectiveness and value for money, highlighting their pricing as a key factor in choosing the service. One client noted, "Pricing fit our budget" and others praised the "good value for cost" and the ability to find qualified candidates promptly. Overall, clients appreciate the balance of affordability and quality, stating that the service has significantly enhanced their operational efficiency while remaining budget-friendly.
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United States (116) Canada (5) United Arab Emirates (2) England (2) Australia (1) Belgium (1) Ireland (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Easy to work with
Clients consistently describe Select VoiceCom as easy to work with, highlighting their open communication and responsiveness. One client noted, 'their team has been amazing to work with,' appreciating the honest feedback exchange. Another remarked on their 'personalized approach' and willingness to adapt, stating they are 'very easy to speak to.' Overall, the sentiment reflects a strong alignment in culture and values, contributing to a collaborative and effective partnership.

Recruitment Services for Financial Services Company

4.5 Oct 17, 2025

We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Sofia, Bulgaria

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Reliable
Clients consistently praise MarKam Solutions for their reliability and professionalism. One review highlighted their exceptional project management, noting that they adhered to timelines, delivered milestones on schedule, and demonstrated responsiveness to client needs. The client reported a 50% increase in lead generation and a 20% reduction in sales cycle time, attributing these successes to MarKam's dependable approach. Overall, the sentiment indicates a strong trust in their ability to deliver results efficiently.

Sales Outsourcing & Lead Gen for Advertising Account Co

5.0 Feb 13, 2025

MarKam Solutions demonstrated exceptional project management throughout our collaboration. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities. Whenever new needs arose, they acted with agility — offering practical solutions, strategic insights, and a hands-on approach that ensured smooth execution and consistent results. Overall, their professionalism and reliability made the entire process efficient and stress-free.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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Cyclad International

4.5 1 review

$10,000+

$25 - $49 / hr

250 - 999

Warszawa, Poland

Services provided

20% PEO/Employee Leasing

20% Recruiting

15% HR Outsourcing +6 services

15% Staffing

10% Back Office Outsourcing

5% Application Testing

5% E-Commerce Development

5% Mobile App Development

5% Web Development

Cyclad International is a service provider focusing on delivering project lifecycle solutions, particularly for the airline industry. Their reviews highlight an impressive access to skilled resources, adaptability, and timely project delivery. With 100% positive feedback, clients emphasize the quality of deliverables and satisfaction from both their company and their airline customers.

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Industry Experience

Cyclad International has demonstrated expertise primarily in the IT Services industry, notably supporting airline companies with web design and project lifecycle management. Feedback indicates strong strengths in resource mobilization, quality deliverables, and adaptability to client methodologies. Overall sentiment is positive, highlighting Cyclad's ability to meet high standards and deliver satisfaction, making them a suitable partner for projects in the IT sector, particularly within transportation and aviation.
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IT Services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Cyclad International's cost-effectiveness and the overall value for money. One reviewer highlighted the company's ability to deliver quality results while providing access to skilled resources quickly and flexibly, emphasizing their competitive pricing. Additionally, the timely delivery of projects aligned with client methodologies further reinforced the perception of value, suggesting that the investment made was justified by the quality of deliverables.
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Bhimian

5.0 6 reviews

Undisclosed

Undisclosed

2 - 9

Sydney, Australia

Services provided

30% Business Consulting

15% Advertising

15% Branding +5 services

10% Marketing Strategy

10% Sales Outsourcing

10% Web Design

5% AI Development

5% Search Engine Optimization

Bhimian is a consulting and advisory firm that specializes in business monetization and marketing strategies. With 100% positive feedback, clients praise their personal engagement, prompt communication, and commitment to delivering value. Bhimian effectively supports business growth, impressing clients with tailored consultations and timely execution of deliverables.

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Reviews mention Communicative
Clients have consistently praised Bhimian for their exceptional communication skills. One client noted the consultant's willingness to accommodate urgent meetings, even pulling over on the road to ensure timely communication. Feedback highlights the efficiency and professionalism in scheduling and meeting organization, with all deliverables being executed promptly. Overall, the sentiment surrounding Bhimian’s communicative approach is overwhelmingly positive, reflecting a strong commitment to client satisfaction.

Advertising & Business Consultation for Education Company

5.0 Mar 2, 2023

Everything is prompt and organized, meeting scheduling was efficient and very professional. The communication, each time I wanted a unscheduled meeting urgently my consultant would always make the time and space to have an impromptu meeting. I distinctly remember my consultant pulling over on the road and doing a meeting in his car because of the urgency of my meeting. I have a lot of respect for their dedication and commitment to their customers.
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Industry Experience

Bhimian has demonstrated strong expertise in the Social Networking and Education industries. Clients in event management noted effective monetization strategies and impressive engagement, leading to increased member counts. In the education sector, their tailored marketing consultation significantly scaled private tutoring services, resulting in organic customer growth. Overall, feedback highlights Bhimian's strong commitment to client needs and timely project delivery, making them a suitable partner for businesses in event management and educational services.
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Social Networking Education

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight Bhimian's exceptional value for money, with one stating they chose the company for its 'good value for cost.' Feedback also indicates that clients were impressed by the prompt and organized project management, noting that deliverables were executed within a reasonable timespan. Notably, one client remarked that Bhimian could have charged more for their services, further underscoring the perceived value provided relative to cost.
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Atheva Services

5.0 1 review

$75,000+

$100 - $149 / hr

10 - 49

Ahmedabad, India

Services provided

30% Executive Search

20% Recruiting

20% Staffing +3 services

15% Back Office Outsourcing

10% HR Outsourcing

5% Sales Outsourcing

Atheva Services is a comprehensive HR outsourcing company, providing services such as compliance, resource management, and administrative support. The reviews emphasize their strong adaptability and understanding of client needs, with 100% positive feedback highlighting reduced lead times, cost savings, and effective communication. A notable 100% of reviewers recommend client visits to maximize the partnership's effectiveness.

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Industry Experience

Atheva Talent Solutions has demonstrated expertise primarily in the business services sector, particularly in medical recruitment. Clients commend their ability to effectively manage HR outsourcing, compliance, and administrative tasks, leading to reduced lead times and significant cost savings. Overall feedback highlights their adaptability, thorough understanding of client needs, and strong communication skills. Potential clients in the medical recruitment industry can expect dedicated support and tailored solutions from this provider.
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Business services

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Atheva Talent Solutions as providing good value for money, citing significant savings in overhead costs and improved operational efficiency. One client reported an investment of approximately $61,000 to $66,000, resulting in contracts generating about $93,000. Their understanding of client needs and adaptability were frequently praised, although some noted a tendency to rush processes. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services.
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Remote Resource LLC

4.5 1 review

$1,000+

< $25 / hr

50 - 249

Rutherford, NJ

Services provided

10% AI Development

10% Accounting

10% Back Office Outsourcing +7 services

10% Call Center Services

10% Custom Software Development

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Pay Per Click

10% Search Engine Optimization

10% Web Development

Remote Resource LLC is a digital marketing agency focusing on enhancing online presence and brand awareness through targeted social media campaigns. They have received exclusively positive feedback, with clients praising their effective project management, timely delivery, and quick response to inquiries, resulting in increased sales, traffic, and customer engagement.

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Industry Experience

Remote Resource LLC has demonstrated expertise primarily in the Consumer Products industry, specifically with a focus on pet accessories. Feedback highlights their strengths in enhancing online presence, brand awareness, and customer engagement through targeted social media marketing. Clients have noted significant sales increases and commendable project management, with timely deliverables and responsive communication. Overall, sentiment is positive, indicating Remote Resource LLC is well-suited for projects within the consumer products sector.
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Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have consistently noted that Remote Resource LLC offers competitive pricing, with one review specifically highlighting that the pricing fit their budget and provided good value for the cost. The overall sentiment reflects satisfaction with the company's cost-effectiveness, as evidenced by successful project outcomes and timely deliverables, indicating a strong return on investment for clients.
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Insight Customer Call Solutions ltd.

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Noida, India

Services provided

51% Customer Service Outsourcing

49% Call Center Services

Insight Customer Call Solutions ltd. Is a Customer Service Outsourcing company. They were launched in 2004 and focus on Customer Service Outsourcing and Call Center Services.
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore, Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Collaborative
Client feedback highlights TDCX's strong collaborative approach, emphasizing their partnership mentality and responsiveness to challenges. One client noted their ability to adapt quickly to process changes and offer innovative solutions, fostering a sense of teamwork. Another praised the organization's commitment to long-term growth and flexibility, with effective communication and alignment between teams. Overall, the sentiment reflects a positive perception of TDCX's collaborative efforts in supporting client objectives.

Call Center Services for Global Social Media Company

5.0 May 17, 2022

I really enjoy their collaborative approach, and our working relationship really feels like a partnership towards reaching our goals. They are very reactive whenever a technical problem occurs they will quickly come up with alternatives and different temporary workflows to minimize disruptions while issues are fixed. Their analytics teams are also very quick to conduct analysis and come back with valuable insights.
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BPO Services for E-Commerce Company

5.0 Mar 31, 2022

We have weekly syncs and our action items are well-managed over a tracker. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. In addition, the Operations manager is very easy to reach and fast in response.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Remote Team Solutions

5.0 24 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Torreón, Mexico

Services provided

30% Staffing

10% Back Office Outsourcing

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Remote Team Solutions is a staffing company specializing in providing remote recruitment services across various industries. With 100% positive feedback, clients consistently highlight their ability to find top-tier talent and align candidates with company culture. Approximately 75% of reviewers commend their timely and dedicated project management, underscoring the company's professionalism and commitment to client success.

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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Remote Team Solutions, noting efficient policy issuance and effective communication. A Processing Manager highlighted the company's good value and the ability to manage their own team while receiving timely support. Clients appreciate the responsiveness and adaptability of the team, with no immediate areas for improvement identified. Overall, sentiment is overwhelmingly positive, indicating a strong fit for project needs.
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Industry Experience

Remote Team Solutions has demonstrated strong expertise across various industries, including Insurance, Legal, Advertising & Marketing, IT Services, and Real Estate. Clients commend their responsiveness, quality of service, and ability to meet specific operational needs, such as policy issuance in insurance and recruitment in IT. Overall sentiment is highly positive, highlighting their effective project management and team integration, making them a valuable partner for businesses seeking reliable support in customer service, recruitment, and operational efficiency.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages Software IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
The overall sentiment regarding cost and value for money at Remote Team Solutions is highly positive. Clients consistently highlight the company's affordability and the high quality of service received. For instance, one client noted they chose RTS for their 'good value for cost,' and another emphasized that their total costs were significantly reduced while maintaining quality. Additionally, many clients expressed satisfaction with the results achieved, indicating that the value provided far exceeded their expectations.
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United States (18) Ireland (1) Mexico (1) New Zealand (1) England (1)

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Rapid Phone Center

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Rapid Phone Center is an answering service company founded in 2014. The team provides Call Center Services and Back Office Outsourcing and is headquartered in Los Angeles, California.
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Wandke Accessibility

5.0 1 review

$1,000+

$100 - $149 / hr

2 - 9

Services provided

20% Corporate Training & Coaching

15% Application Testing

15% Business Consulting +7 services

15% Other IT Consulting and SI

10% Document Digitization & Management

5% Digital Strategy

5% Other Design

5% Other Digital Marketing

5% Product Marketing

5% Web Design

Wandke Accessibility is a specialized accessibility consulting firm praised for its exceptional knowledge and responsiveness. All feedback is positive, highlighting their ability to deliver thoughtful insights and meet project deadlines and budgets. Their expertise is particularly valued, with 100% of reviewers emphasizing their specialized services and successful project outcomes.

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Industry Experience

Wandke Accessibility Consulting has demonstrated significant expertise in the Design industry, particularly through their work with Power Shifter on an accessibility project for ICBC's website. Feedback highlights their specialized knowledge, responsiveness, and the quality of insights provided, leading to client satisfaction and successful outcomes. Their strengths in delivering timely and budget-conscious solutions suggest a strong fit for clients in the Design sector seeking to enhance website accessibility.
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Design

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Wandke Accessibility Consulting for their exceptional value and cost-effectiveness. One client noted that the project was delivered 'on time and on budget,' highlighting the company's reliability. Additionally, the COO of Fastlane emphasized the team's 'knowledgable' and 'thoughtful' insights, indicating a strong return on investment. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of service provided.
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Virtual360 BPO

5.0 3 reviews

$1,000+

Undisclosed

50 - 249

Services provided

15% Back Office Outsourcing

15% Social Media Marketing

10% Demand Generation Marketing +11 services

10% Web Development

5% Branding

5% Content Marketing

5% Content Writing Services

5% E-Commerce Development

5% Email Marketing

5% Finance & Accounting Outsourcing (FAO)

5% Graphic Design

5% Logo

5% Marketing Strategy

5% Search Engine Optimization

Virtual360 BPO is a company specializing in virtual assistance, including web design, social media management, content creation, and video editing. Their clients commend them for their timely, efficient service and the high quality of their deliverables, resulting in 100% positive feedback. Most reviewers (100%) highlight their responsiveness and the alignment of company values with client needs.

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Reviews mention Efficient
Clients have consistently praised Virtual360 BPO for their efficiency in project management, describing their service as 'very timely and efficient.' One client highlighted that 'everything works' and noted the company's ability to deliver on time and respond effectively to needs. Overall, the sentiment reflects a strong appreciation for their promptness and operational effectiveness, indicating a reliable choice for ongoing virtual assistance.

Virtual Assistance Service for Leadership Tools Company

5.0 May 8, 2025

The project management was described as very timely and efficient. They delivered items on time and were responsive to the client's needs. The client was impressed with the quality of their services and the depth of their skills.
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Industry Experience

Virtual360 BPO has demonstrated expertise across various industries, notably in business services and other sectors. Clients have praised their strengths in social media marketing, content creation, graphic design, and virtual assistance. Feedback highlights their responsiveness, timely project delivery, and ability to understand client needs. Overall sentiment is positive, showcasing their capability to adapt and provide consistent, high-quality services, making them a suitable choice for businesses seeking effective communication and marketing solutions.
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Other industries Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Virtual360 BPO's competitive pricing and high value for money. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost.' Another client echoed this sentiment, stating they appreciated the 'great culture fit' and 'consistently awesome service' at an affordable price. Overall, the feedback indicates strong satisfaction with the company's cost-effectiveness and service quality, with no significant complaints regarding pricing.
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More responsive than most other service providers

Virtual360 BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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GlowTouch LLC

Not yet reviewed

$50,000+

$25 - $49 / hr

1,000 - 9,999

Louisville, KY

Services provided

40% Back Office Outsourcing

30% Call Center Services

10% Custom Software Development +2 services

10% Mobile App Development

10% Web Development

GlowTouch LLC is a large Back Office Outsourcing company. They focus on Back Office Outsourcing and Call Center Services and were established in 2002.
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Etech

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Nacogdoches, TX

Services provided

45% Call Center Services

40% Customer Service Outsourcing

15% Sales Outsourcing

In Nacogdoches, Texas and Lufkin, Texas, Etech is a phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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Bill Gosling Outsourcing

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Newmarket, Canada

Services provided

35% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +4 services

10% Corporate Training & Coaching

10% Sales Outsourcing

5% AI Development

5% Other Application Development

Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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MicroSourcing

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Taguig, Philippines

Services provided

25% Back Office Outsourcing

25% Transcription

15% Customer Service Outsourcing +3 services

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services

10% HR Outsourcing

MicroSourcing, a Back Office Outsourcing company, is headquartered in Taguig, Philippines and Lewisville, Texas. They offer Back Office Outsourcing and Transcription and were launched in 2004.
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Voxpro

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Dublin , Ireland

Services provided

40% Back Office Outsourcing

30% Call Center Services

15% Customer Service Outsourcing +1 service

15% Sales Outsourcing

Launched in 1973, Voxpro is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
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5CA BV

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Utrecht, Netherlands

Services provided

60% Customer Service Outsourcing

10% Back Office Outsourcing

10% Call Center Services +2 services

10% HR Outsourcing

10% Recruitment Process Outsourcing

Founded in 1998, 5CA BV, a large Customer Service Outsourcing company, is located in Utrecht, Netherlands. Their services include Customer Service Outsourcing and Back Office Outsourcing.
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One Contact Center

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Los Angeles, CA

Services provided

30% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +6 services

10% Sales Outsourcing

5% Content Marketing

5% Email Marketing

5% Social Media Marketing

5% Web Design

5% Web Development

Telephone answering service One Contact Center offers Call Center Services and Back Office Outsourcing. They are located in Los Angeles, California and Pasig, Philippines.
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AnswerNet

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Gresham, OR

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

AnswerNet is a call center. Headquartered in Gresham, Oregon, the agency provides Call Center Services and Back Office Outsourcing.
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INTELCIA

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Neuilly-sur-Seine, France

Services provided

60% Call Center Services

15% Back Office Outsourcing

10% HR Consulting +3 services

5% Business Consulting

5% Customer Service Outsourcing

5% Finance & Accounting Outsourcing (FAO)

Call center INTELCIA was founded in 2000. The firm specializes in Call Center Services and Back Office Outsourcing.
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IGT Solutions

Not yet reviewed

$100,000+

$100 - $149 / hr

10,000+

Gurugram, India

Services provided

50% Call Center Services

20% Back Office Outsourcing

10% Application Management & Support +2 services

10% Enterprise App Modernization

10% Generative AI

IGT Solutions is a telephone answering service. Founded in 1999, the company is headquartered in Gurugram, India. Their team provides Call Center Services and Back Office Outsourcing.
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ReSource Pro

Not yet reviewed

$5,000+

Undisclosed

10,000+

New York, NY

Services provided

50% Back Office Outsourcing

50% Insurance Services & Brokers

In New York, New York, ReSource Pro is a large Insurance Services & Brokers and Back Office Outsourcing company. Their services include Insurance Services & Brokers and Back Office Outsourcing.
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Cursor powered by OEX

Not yet reviewed

$100,000+

< $25 / hr

1,000 - 9,999

Services provided

50% Sales Outsourcing

20% Event Marketing

15% Customer Service Outsourcing +3 services

5% Event Management

5% HR Outsourcing

5% Recruitment Process Outsourcing

Established in 2001, Cursor powered by OEX is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Event Marketing.
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VreauLeaduri.ro

4.8 2 reviews

$5,000+

$25 - $49 / hr

2 - 9

București, Romania

Services provided

40% Marketing Strategy

40% Sales Outsourcing

20% Branding

VreauLeaduri.ro is a lead generation company specializing in LinkedIn and email automation campaigns to enhance client acquisition and engagement. The overall feedback from clients is positive, with approximately 100% praising their strategic approach and effective communication. Clients appreciate their proactive project management and the personalized approach to lead targeting, though a more visual dashboard for tracking prospects is suggested for improvement.

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Reviews mention Personable
Clients have highlighted VreauLeaduri.ro's personable approach, noting their clear and consistent communication, as well as their ability to adapt to client needs. One client emphasized the founder's personal involvement and commitment to treating the campaign as a partnership. The tailored messaging and focus on high-end branding were also praised, indicating a strong alignment with the client's voice and objectives. Overall, the sentiment reflects a positive experience with a collaborative and responsive team.

Digital Marketing for Art Gallery

5.0 Nov 10, 2025

Their mix of strategy and hands-on execution stood out. They didn’t just send volume; they focused on the right people, wrote messages in my voice, and kept the tone aligned with a high-end art brand. The founder stayed personally involved, listened to feedback, and treated the campaign as a real partnership, not a generic lead blast.
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Industry Experience

VreauLeaduri.ro has demonstrated expertise primarily in the Advertising & Marketing and Arts, Entertainment & Music industries. Feedback indicates strong performance in lead generation and client engagement through tailored LinkedIn campaigns, with clients noting excellent communication, timely delivery, and a commitment to their goals. Overall sentiment across both industries is positive, highlighting the provider's strategic focus and personalized approach, making them a suitable partner for businesses seeking to enhance their outreach and connect with high-value prospects.
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Arts, entertainment & music

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight VreauLeaduri.ro's competitive pricing and overall value for money. One client noted the company's services fit their budget while another emphasized 'good value for cost.' Feedback indicates a strong return on investment, with measurable outcomes such as increased leads and successful client engagements. Overall sentiment reflects satisfaction with pricing relative to the quality of services provided, suggesting VreauLeaduri.ro is a cost-effective option for businesses seeking effective lead generation solutions.
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Romania (1) United States (1)

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JTN Group

5.0 15 reviews

$25,000+

$200 - $300 / hr

50 - 249

Services provided

25% Demand Generation Marketing

20% Corporate Training & Coaching

15% Business Consulting +3 services

15% Marketing Strategy

15% Sales Outsourcing

10% Media Planning & Buying

JTN Group is a strategic consulting firm specializing in market research, brand positioning, and go-to-market strategies across various industries, including eCommerce, healthcare, and technology. The reviews reveal consistent praise for their professionalism, structured project management, and ability to deliver actionable strategies, with 100% positive feedback on their alignment with client goals and market insights. Clients noted areas for improvement, such as enhancing influencer selection and expanding creative content.

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Reviews mention Experienced
The overall sentiment regarding the experience with JTN Group is highly positive. Clients praised their structured project management and proactive communication, noting timely delivery of services and alignment with business objectives. Specific feedback highlighted JTN Group's expertise in simplifying complex healthcare technology and their actionable strategies for market entry. While there was a suggestion for deeper regional insights in Asia and Africa, the client found their strategic framework adaptable and valuable.

Digital Marketing for Telemedicine Company

5.0 Sep 29, 2025

We were most impressed by JTN Group’s ability to translate complex healthcare technology into simple, relatable messaging. Their global perspective on market entry and experience with healthcare compliance in marketing made their recommendations highly actionable.
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Industry Experience

JTN Group has demonstrated expertise across various industries, notably in Consumer Products, Information Technology, Healthcare, Software, and eCommerce. Clients praised their ability to enhance brand visibility, streamline marketing strategies, and facilitate operational efficiencies. They are particularly recognized for their nuanced understanding of market dynamics and tailored approaches to demand generation in sports technology and telemedicine. Overall, the sentiment is highly positive, reflecting a strong capability to drive growth and meet specific industry needs.
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Healthcare Information technology Consumer Products eCommerce

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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently praised JTN Group for delivering good value for money, with multiple reviews highlighting that their pricing fit within budgets while offering substantial quality. For instance, one client noted the 'great culture fit' and 'good value for cost,' emphasizing satisfaction with the financial investment. Overall, sentiment regarding cost-effectiveness is positive, with clients appreciating the alignment of JTN Group's services with their financial expectations.
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Denmark (1) Finland (1) France (1) India (1) Poland (1)

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Connempathy

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Chula Vista, CA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Connempathy, a telephone answering service and Customer Service Outsourcing company, was founded in 2010. The firm specializes in Call Center Services and Customer Service Outsourcing, and is
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Blue Zebra

4.1 7 reviews

$1,000+

< $25 / hr

10 - 49

Port Washington, NY

Services provided

75% Sales Outsourcing

25% Call Center Services

Blue Zebra is an outbound services provider specializing in appointment setting and telemarketing. Their efficiency, reliability, and strong support are consistently highlighted by clients, with 100% of reviews praising their strengths. Positive feedback emphasizes enhanced productivity and business growth, with long-term collaborations spanning several years indicating high client satisfaction. Blue Zebra’s services are valued for saving time and resources while maintaining quality and effectiveness.

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Reviews mention Reasonable pricing
Clients have consistently praised Blue Zebra for their reasonable pricing, which has been described as both competitive and comfortable, particularly in a highly competitive industry. One client noted that Blue Zebra negotiated a pay contract that was reasonable, allowing for quality services without financial strain. Additionally, the overall sentiment reflects satisfaction with the value received, highlighting that the investment in Blue Zebra has been worthwhile due to their effective results and outstanding service.

Real Estate Lead Generation Services

5.0 Aug 16, 2017

The price negotiated was very reasonable, especially for my industry. They do not compare to any other business. I have no cons thus far.
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Industry Experience

Blue Zebra has demonstrated expertise in several industries, including Education, Legal, Gaming, Real Estate, Manufacturing, and Information Technology. Client feedback highlights their strengths in efficiency, productivity enhancement, and customer service. Overall sentiment is positive, with clients noting significant time and cost savings and a marked increase in business growth. Organizations seeking reliable outbound services in these sectors may find Blue Zebra a suitable partner.
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Gaming Real estate Manufacturing Information technology Education Legal Other Industry

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2) $1,000,000 to $9,999,999 (2) $50,000 to $199,999 (1)

What Clients Have Said
Client feedback on Blue Zebra reflects a strong sentiment regarding their cost-effectiveness and value for money. Many clients noted their reasonable pricing structures, with one stating that they were billed monthly at a rate that was 'very reasonable.' Clients reported significant savings, with one estimating $20,000 saved monthly, while another highlighted that their investment was 'worth it' due to the quality results delivered. Overall, clients expressed satisfaction with the balance of cost and service quality.
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Miami, Florida (1) Atlanta, Georgia (1) Manhattan, New York (1) New York City, New York (1) Oak Creek, Wisconsin (1) Mashpee, Massachusetts (1) Saint Petersburg, Pennsylvania (1)

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Qualeady

5.0 3 reviews

$1,000+

< $25 / hr

2 - 9

Services provided

30% Market Research

30% Sales Outsourcing

20% Email Marketing +1 service

20% Social Media Marketing

Qualeady is a sales and marketing agency specializing in outbound prospecting, lead research, and email outreach strategies. Based on reviews, 100% of clients praised their effective project management, responsiveness, and innovative approach, with no significant areas for improvement reported. Their ability to increase scheduled meetings and revenue highlights their proficiency in meeting diverse client needs.

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Reviews mention Timely
Clients have consistently praised Qualeady for their timely project management and responsiveness. One review noted their 'effective and responsive' approach, highlighting that they 'consistently delivered items on time.' Another client emphasized their 'supportive' communication and punctuality in meeting deadlines. Overall, the sentiment regarding timeliness is overwhelmingly positive, indicating that Qualeady excels in adhering to project timelines and addressing client needs promptly.

Sales Outsourcing Services for Conversion Optimization Co

5.0 Jul 19, 2025

Their project management was effective and responsive throughout the initiative. They consistently delivered items on time, demonstrating strong organizational skills and adherence to deadlines. Their proactive approach to addressing our needs ensured that any issues or challenges were promptly resolved, maintaining smooth progress and alignment with project goals.
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Industry Experience

Qualeady has received positive feedback across several industries, including Business Services, Advertising & Marketing, and Software. Clients commend their expertise in outbound prospecting and lead generation, noting a significant increase in scheduled meetings and revenue growth. Their strengths include effective communication, innovative strategies, and responsive project management. Overall sentiment is highly favorable, especially for B2B firms seeking creative solutions and efficient outreach strategies, making Qualeady a suitable partner for companies in these sectors.
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Advertising & marketing Software Business services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed a positive sentiment regarding Qualeady's cost and value for money. One CEO highlighted their 'good value for cost,' while another noted their 'commitment to innovation and customer-centric approach' as a significant asset. Additionally, the Operations Manager emphasized the company's effective project management and timely delivery, which contributed to achieving measurable outcomes and revenue growth. Overall, the feedback suggests that clients perceive Qualeady's services as a worthwhile investment.
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Jacksonville, Florida (1) Deer Valley, Arizona (1) Englewood Cliffs, New Jersey (1)

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Nerdy Joe, Inc.

3.3 8 reviews

$5,000+

Undisclosed

10 - 49

Services provided

50% Email Marketing

50% Sales Outsourcing

Nerdy Joe, Inc. is a lead generation and sales strategy company focused on cold emailing and appointment setting. While some clients reported successful outcomes, such as increased leads and meetings, others experienced unmet expectations and communication challenges. Approximately 57% of reviews were negative, citing issues with delivery and response, while 43% were positive, highlighting effective lead generation and professionalism.

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Reviews mention Experienced
Clients express a positive sentiment towards Nerdy Joe, Inc., highlighting their effective communication and timely project management. One CEO noted their impressive understanding of B2B sales, resulting in multiple interests from enterprise clients. Feedback indicates that while there were some challenges, the team consistently addressed concerns and maintained a proactive approach. Overall, the experience with Nerdy Joe, Inc. is characterized by professionalism and a commitment to client success.

Sales Outsourcing for Design Studio

5.0 May 8, 2026

Nerdy Joe, Inc. has a quality of understanding of how it's done because they have that sales experience, specifically since they too specialize in B2B itself.
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2 of 2 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for Nerdy Joe, Inc. reflect a positive sentiment, with clients praising their effective lead generation and timely project management. One CEO noted successful engagement with enterprise clients, highlighting the team's strong sales experience. Another client commended Nerdy Joe for delivering 10 qualified leads as promised, resulting in ongoing contracts. Overall, clients appreciate the responsiveness and quality of service, though some mentioned minor areas for improvement.
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Industry Experience

Nerdy Joe, Inc. demonstrates expertise primarily in Advertising & Marketing, Media, and Business Services, receiving positive feedback for generating qualified leads and effective project management in Advertising & Marketing and Media sectors. Clients appreciated their responsiveness and tailored strategies, particularly in lead generation. However, sentiments in Business Services were mixed, with significant dissatisfaction noted in instances of unfulfilled promises and poor communication. Overall, they are recommended for clients in Advertising & Marketing and Media, while caution is advised for Business Services.
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Select Industry to see insights

Media eCommerce Business services Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (1)

What Clients Have Said
Overall feedback regarding Nerdy Joe, Inc.'s cost and value for money is mixed. Several clients noted that the pricing fit their budgets and provided good value, with one stating it was a decisive factor in their selection. However, significant dissatisfaction arose from other clients who experienced unmet promises and poor performance relative to costs, leading to perceptions of low value. One client lamented the lack of delivered leads despite substantial investment, highlighting a disparity in client experiences.
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Quintessence Business Solution and Services

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Chennai, India

Services provided

75% Back Office Outsourcing

10% Customer Service Outsourcing

5% AI Development +2 services

5% Custom Software Development

5% IT Strategy Consulting

Quintessence Business Solution and Services is a Coppell, Texas-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing and were launched in
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BookkeeperLive

5.0 3 reviews

$1,000+

Undisclosed

10 - 49

Dallas, TX

Services provided

50% Accounting

20% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +1 service

10% Tax Law

BookkeeperLive is a comprehensive financial services company specializing in accounts payable, bookkeeping, tax preparation, and business consulting. Their exceptional value and responsiveness are highlighted, with 100% of reviewers noting their timeliness and adaptability to client needs. Clients particularly value their ability to work across time zones and offer investment advice, demonstrating a holistic approach to financial management.

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Industry Experience

BookkeeperLive has demonstrated expertise primarily in the Advertising & Marketing and Print Services industries, providing valuable services such as bookkeeping, tax preparation, and investment consulting. Clients commend their timely delivery, responsiveness, and strong communication skills. Overall sentiment in these industries is highly positive, highlighting the company's ability to align with client goals and add significant value through their comprehensive support and strategic insights.
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Advertising & marketing Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight BookkeeperLive's competitive pricing and strong value for money. One client noted that their selection was influenced by the company's 'good value for cost' and 'pricing fit our budget.' Another client echoed this sentiment, emphasizing BookkeeperLive's ability to deliver timely services while maintaining affordability. Overall, the feedback reflects a positive sentiment regarding the company's cost-effectiveness and alignment with client expectations.
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Integra Software Services

Not yet reviewed

Undisclosed

$25 - $49 / hr

1,000 - 9,999

Puducherry, India

Services provided

50% Back Office Outsourcing

20% Graphic Design

10% Branding +2 services

10% Enterprise App Modernization

10% Mobile App Development

Integra Software Services is a Back Office Outsourcing company. Launched in 1996, the team offers Back Office Outsourcing and Graphic Design.
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Executive Boutique Call Center

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Services provided

41% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

19% Sales Outsourcing

Executive Boutique Call Center is a call center service. They are in Cebu, Philippines and have midsize team. Their services include Call Center Services and Back Office Outsourcing.
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Direct Interactions

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Seattle, WA

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Direct Interactions is a call center company in Seattle, Washington. Their services include Call Center Services and Customer Service Outsourcing.
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TeleDirect Call Centers

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Sacramento, CA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

TeleDirect Call Centers, a call center service and Customer Service Outsourcing company, was launched in 1961. The midsize team provides Call Center Services and Customer Service Outsourcing.
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ICON Communication Centres s.r.o.

Not yet reviewed

$25,000+

Undisclosed

250 - 999

Prague 8, Czech Republic

Services provided

50% Customer Service Outsourcing

25% Call Center Services

25% Sales Outsourcing

ICON Communication Centres s.r.o. Is a Customer Service Outsourcing company founded in 2003. The company specializes in Customer Service Outsourcing and Call Center Services, and is midsize.
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THIENTU CO.,LTD

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Ho Chi Minh, Vietnam

Services provided

28% Call Center Services

27% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Strategy Consulting

5% HR Consulting

5% Recruiting

THIENTU CO.,LTD is a large Ho Chi Minh, Vietnam-based phone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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Outsourcing S.A.S BIC

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Bogotá, Colombia

Services provided

37% Call Center Services

25% Customer Service Outsourcing

13% Back Office Outsourcing +2 services

13% Staffing

12% HR Consulting

Call center Outsourcing S.A.S BIC specializes in Call Center Services and Customer Service Outsourcing. They are based in Bogotá, Colombia and Bogotá, Colombia.
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Xceed

Not yet reviewed

$25,000+

< $25 / hr

10,000+

cairo, Egypt

Services provided

60% Call Center Services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO) +3 services

10% HR Consulting

5% HR Outsourcing

5% Recruiting

Xceed is a large call center service founded in 2001. Their team focuses on Call Center Services and Back Office Outsourcing.
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Mobius Knowledge Services

Not yet reviewed

$5,000+

Undisclosed

1,000 - 9,999

Services provided

50% Back Office Outsourcing

25% Commercial Brokerage Services

25% Ecommerce Marketing

Mobius Knowledge Services is a large Back Office Outsourcing company. They offer Back Office Outsourcing and Commercial Brokerage Services and were launched in 2000.
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Athena

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

San Juan, Puerto Rico

Services provided

100% Back Office Outsourcing

Athena, a large Back Office Outsourcing company, is located in San Juan, Puerto Rico. Their services include Back Office Outsourcing.
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IntouchCX

Not yet reviewed

$50,000+

< $25 / hr

10,000+

Winnipeg, Canada

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Content Moderation Services +2 services

20% Customer Service Outsourcing

20% Sales Outsourcing

Large answering service IntouchCX, is in Winnipeg, Canada. The team provides Call Center Services and Back Office Outsourcing.
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Upsell Technologies

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Services provided

60% Call Center Services

30% Sales Outsourcing

10% Back Office Outsourcing

Telephone answering service Upsell Technologies is based in Toshima City, Japan and Cebu City, Philippines. The team offers Call Center Services and Sales Outsourcing.
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DocVA

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Fort Lauderdale, FL

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Email Marketing

20% HR Consulting

DocVA, an Email Marketing company, was established in 2000. They specializes in Email Marketing and Call Center Services.
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Focus Services, LLC.

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Roy, UT

Services provided

70% Call Center Services

5% AI Consulting

5% Back Office Outsourcing +4 services

5% Customer Service Outsourcing

5% IT Strategy Consulting

5% Sales Outsourcing

5% Web Design

Focus Services, LLC. Is a Roy, Utah-based call center company. They offer Call Center Services and Web Design and were founded in 1994.
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Immido

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

30% Customer Service Outsourcing

30% Data Annotation Services

30% Recruiting +1 service

10% Recruitment Process Outsourcing

Immido is a customer support company renowned for delivering comprehensive full-cycle services, including 24/7 multilingual support, incident handling, and dynamic workload scaling. With 100% positive feedback, clients commend their professionalism, responsiveness, and client-focused approach, highlighting their ability to maintain SLAs and manage fluctuating workloads efficiently. Senior leadership's availability and commitment to seamless collaboration further underscore their exceptional service quality.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, feedback for Immido has been overwhelmingly positive, highlighting their professionalism, responsiveness, and effective project management. Clients commend their ability to maintain high service levels, even during peak traffic, while providing 24/7 multilingual support. One client noted improved customer satisfaction and smooth collaboration, attributing success to Immido's adherence to SLAs and proactive communication. Overall, clients express high satisfaction with their services, with no significant areas for improvement identified.
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Industry Experience

Immido has demonstrated strong expertise in the IT Services industry, particularly in customer support for iGaming providers. Feedback highlights their professionalism, responsiveness, and ability to manage dynamic workloads effectively. Clients appreciate their 24/7 multilingual support and consistent adherence to service level agreements (SLAs), resulting in improved customer satisfaction. Overall, Immido is well-suited for projects requiring high-quality customer service and scalable support solutions in the IT sector.
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Average Project Cost Breakdown

What Clients Have Said
Clients have noted that Immido offers good value for cost, particularly for comprehensive customer support services. One reviewer highlighted the company's professionalism and responsiveness, emphasizing their ability to maintain service levels and meet SLAs even during peak traffic periods. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of service provided, with no significant areas for improvement identified.
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Shared Consulting, LLC

5.0 10 reviews

$5,000+

< $25 / hr

50 - 249

Lucknow, India

Services provided

25% Accounting

20% HR Outsourcing

10% Back Office Outsourcing +7 services

10% Call Center Services

10% IT Managed Services

5% Commercial Financing

5% Content Moderation Services

5% Customer Service Outsourcing

5% Financial Advising & Planning

5% Staffing

Shared Consulting, LLC is a consultancy firm specializing in accounting, taxes, human resources, and financial management. Reviews indicate a strong emphasis on responsiveness, cost-effectiveness, and alignment with client values, with 100% positive feedback noting their impressive project management and attention to detail. Approximately 80% of reviewers highlight their exceptional responsiveness and fit with company culture.

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Reviews mention Detail-oriented
Clients have praised Shared Consulting, LLC for their meticulous attention to detail, particularly during the onboarding process, which has been a consistent strength throughout their partnership. One client highlighted their competence in accounting and taxation, alongside their responsiveness and support. Overall, the sentiment is highly positive, with clients expressing satisfaction with the accuracy and reliability of the financial data provided.

Accounting & Financial Assistance for Gaming Company

5.0 Aug 23, 2024

Their meticulous attention to detail during the onboarding process, which they have continued to exhibit throughout our cooperation, was what most impressed me. In addition to being highly competent and knowledgeable in accounting and taxation, the crew is also very accommodating and quick to respond.
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Industry Experience

Shared Consulting, LLC has demonstrated notable expertise across diverse industries including Business Services, Software, Information Technology, Gaming, and Manufacturing. Clients consistently commend their responsiveness, competence, and ability to tailor solutions to specific business needs. In the Software and IT sectors, they excel in financial management and HR processes, while their impact in Business Services and Manufacturing focuses on reliable bookkeeping and tax services. Overall, feedback indicates a strong sentiment of satisfaction and effectiveness across all industries.
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Business services Software Information technology Gaming Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (1)

What Clients Have Said
Clients consistently praise Shared Consulting, LLC for their competitive pricing and overall value for money. Feedback highlights that their pricing aligns well with client budgets, with one CEO noting it as a key reason for selection. Multiple reviews emphasize the good value received, stating that the services provided exceeded expectations while maintaining affordability. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, which have been instrumental in business growth and operational efficiency.
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United States (3) England (3)

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Covalen

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Dublin, Ireland

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Founded in 1989, Covalen is a call center service. The team offers Call Center Services and Back Office Outsourcing and is based in Dublin, Ireland and Budapest, Hungary.
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Claro Data Solutions

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Warszawa, Poland

Services provided

13% Content Writing Services

13% Finance & Accounting Outsourcing (FAO)

13% Market Research +5 services

13% Supply Chain Management

12% Back Office Outsourcing

12% Content Moderation Services

12% Data Annotation Services

12% Document Digitization & Management

Claro Data Solutions is a data management and automation company that effectively builds and maintains validated company profiles and supports automation workflows. The reviews indicate a 100% satisfaction rate, highlighting their high flexibility, strong domain expertise, and efficient communication. They consistently deliver projects on time, fulfilling their clients' objectives without identified gaps.

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Industry Experience

Claro Data Solutions has demonstrated strong expertise in the Information Technology sector, particularly in supply chain visibility and risk intelligence. Clients praised their ability to maintain extensive company profiles, process large volumes of news data, and support automation workflows. The overall sentiment is highly positive, highlighting their flexibility, strong domain knowledge, and effective communication. This indicates that potential clients in the IT industry seeking data management and automation solutions may find Claro Data Solutions to be a good fit.
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Average Project Cost Breakdown

What Clients Have Said
Clients generally express satisfaction with Claro Data Solutions' pricing, noting it fits within their budgets and represents good value for the cost. One client highlighted that the company's values aligned well with theirs and emphasized the overall culture fit. The consistent delivery and responsiveness further reinforce the perception of value, with no significant areas for improvement identified, indicating a strong alignment between cost and service quality.
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More responsive than most other service providers

Claro Data Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Volans Infomatics Pvt. Ltd.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Noida, India

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Finance & Accounting Outsourcing (FAO)

Volans Infomatics Pvt. Ltd. Is a Noida, India-based call center. Their services include Call Center Services and Back Office Outsourcing.
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Intugo

Not yet reviewed

$5,000+

Undisclosed

1,000 - 9,999

Tucson, AZ

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Recruitment Process Outsourcing +5 services

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% Sales Outsourcing

Intugo is a large Back Office Outsourcing company launched in 2005. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

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Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Business Process Outsourcing Company FAQs

Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.

Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:

A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).

BPO agencies typically cover three broad categories:

Back-office support: data processing, accounting, HR administration, procurement
Front-office support: call center operations, technical support, live chat, appointment setting
Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing

Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.

Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.

Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
Check domain expertise: Look for providers with proven results in your industry or process area.
Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.

Opaque pricing or hidden fees
Overpromising guaranteed results without data
High employee turnover or insufficient training programs
Poor communication or delayed responses during the sales process
Lack of documented security protocols or compliance certifications

If any of these issues surface early, reconsider the partnership.

How do you measure and report on performance metrics?
What is your average agent tenure and training process?
Which industries or processes make up most of your portfolio?
Can you share recent case studies or client references?
How do you handle data security, compliance, and disaster recovery?
What is the escalation process for quality issues or SLA breaches?

Clear, detailed answers indicate a mature, reliable partner.

Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.

They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.

Top BPO Companies in the World

Compare Top Business Processing Outsourcing (BPO) Companies & Services

Reviews mention Transparent

Call Center Services for Automotive Company

Digital Marketing, SMM & SEO for Software Solutions Company

Outsourced Accounting & Content Writing for IT Services Firm

Accounting Services for Marketing & Venture Capital Firm

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Transparent

Market Research & Outreach for Equipment Retailer

Reviewed 2 times in the past 6 months

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Reliable

Staff Augmentation for Title & Escrow Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention High-quality work

Human Resources Services for IT Services Company

Recruitment & Payroll Outsourcing for Retail Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Exceptional results

Accounting & Financial Advising for E-Commerce Store

Reviewed 1 time in the past 6 months

Industry Experience

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Reviews mention Personable

Virtual Assistance for Financial Advisory & Consulting Firm

Legal Assistance Outsourcing for Law Firm

Reviewed 16 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Easy to work with

Recruitment Services for Financial Services Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Reliable

Sales Outsourcing & Lead Gen for Advertising Account Co

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Communicative

Advertising & Business Consultation for Education Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Collaborative

Call Center Services for Global Social Media Company

BPO Services for E-Commerce Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months