The Gaming CX Company
5CA | Global CX Outsourcing Powered by Remote Talent & Smart Tech
At 5CA, we deliver world-class customer experience solutions for some of the world’s most innovative brands. With over 20 years of industry expertise, we specialize in multilingual CX outsourcing for gaming, consumer electronics, e-commerce, and SaaS clients.
As a fully remote-native company, our diverse global network of CX specialists operates across 90+ countries, providing 24/7 support in over 20 languages. This unique model allows us to recruit top talent worldwide, align closely with your brand voice, and scale quickly without compromising on quality.
Our services span across:
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Omnichannel Customer Support (Email, Chat, Voice, Social Media)
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Technical Support
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CX Consulting & Audit Services
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AI & Automation Integration
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Community Management
What sets us apart:
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Remote-native since day one: A proven model that combines flexibility with operational excellence.
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Tech-enabled operations: We integrate AI tools and data-driven insights to boost efficiency and personalize support.
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Fanatical brand alignment: Our agents don’t just support your customers—they are your customers.
Whether you’re scaling a startup or optimizing enterprise CX, 5CA helps you deliver support that creates loyalty, reduces churn, and drives growth.
Let’s talk about building your dream support team.
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Min project size
$10,000+
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Hourly rate
< $25 / hr
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Employees
1,000 - 9,999
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Locations
Utrecht, Netherlands
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Year founded
Founded 1998
1 Locations
- Utrecht , Netherlands
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