Contact ICON Communication Centres s.r.o.
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Headquartered in Prague and established in 2003, ICON Communication Centres s.r.o. is a multilingual BPO and call centre specialising in inside sales and account management customer experiences for B2B brands.
ICON's solutions harness a combination of cutting-edge technology and A-player human resource to deliver high-touch, high-value customer interactions in 30 languages at a native- level.
Outsourcing specialists design bespoke inside sales journeys that target, convert, onboard, develop and retain B2B customers. ICON's end-to-end monitoring accurately measures every touchpoint to ensure continuous improvement and return on investment.
ICON's strategic account management focuses on developing relationships and building long-term, mutually beneficial partnerships with key customers for clients. An ICON team helps B2B brands adapt quickly to market forces and provide insights into what their customers desire and require for success.
Clients benefit from a mature and experienced workforce, competitive price point, endorsed location, and accessible geographical position in Central Europe.
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Min project size
$25,000+
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Hourly rate
Undisclosed
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Employees
250 - 999
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Locations
Prague 8, Czech Republic
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Year founded
Founded 2003
1 Locations
- Prague 8 , Czech Republic
Service Lines
Select Focus Area
- Customer Service Outsourcing
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- Outbound Services
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- Sales Outsourcing
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- B2B Lead Generation
- 100%
Industries
- Business services
- 17%
- Consumer products & services
- 17%
- Information technology
- 17%
- Telecommunications
- 17%
- Automotive
- 16%
- Real estate
- 16%
Clients
- Midmarket ($10M - $1B)
- 50%
- Small Business (<$10M)
- 50%
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