Cyclad International

BACKGROUND

Please describe your company and your position there.

I was responsible of the overall Web Design services for our airline customers

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cyclad International, and what were your goals?

We hired Cyclad to deliver part of our services to some of our airline customers

SOLUTION

How did you select Cyclad International and what were the deciding factors?

Access to skilled resources, capability to mobilise them quickly, flexibility of the induction phase (split between our and Cyclad premises), quality of the deliveries

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The activities were covering the overall project lifecycle, from the design phase until the user acceptance and switch to production.

How many people from the vendor's team worked with you, and what were their positions?

Quantity of people working with us varied from project to project. On smaller projects it was less than a handful, on bigger one we had up to 10 people working with us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I don't have specific measurable to communicate upon, but I can confirm the quality of the deliverables was duly assessed both by us and our airline customers, up to joint full satisfaction.

Describe their project management style, including communication tools and timelines.

Cyclad adopted our internal methodology and the tools and the delivery were on time.

What did you find most impressive or unique about this company?

Access to skilled resources thanks to dedicated, focused search and selection.

Are there any areas for improvement or something they could have done differently?

N/A