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Best Virtual Assistant Companies & Services

Virtual assistants give you back the hours you need to focus on growth. From inbox management and appointment scheduling to CRM updates and social media moderation, these remote professionals keep daily operations running smoothly. Clutch makes it easy to connect with trusted providers by publishing in-depth, verified client reviews and transparent performance data. Use the filters on this page to refine your search by budget, location, industry, or hourly rate and quickly shortlist the best-fit teams.

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Ratings Updated: December 6, 2025

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What are Featured Providers?

Remote CoWorker

4.8 166 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Hollywood, FL

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Focus Areas

25% Virtual Assistant

25% Data Entry & Processing

10% Claims Processing +4

10% Legal Outsourcing

10% Medical Billing Services

10% Payment Processing

10% Writing & Content Creation Outsourcing

Remote CoWorker offers Remote Office Support and Back Office Services, specializing in Business Process Outsourcing with a focus on administrative support. Reviews indicate exemplary project management and timeliness, with 100% of feedback highlighting effective communication and professional service. Clients appreciate the skill and efficiency of their virtual assistants, with no negative feedback reported across reviews.

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20 of 23 Virtual Assistant reviews are 5 stars

8 new reviews for Virtual Assistant in past 6 months

Less than $10,000 avg. project cost

Virtual Assistant Experience

Remote CoWorker has garnered overwhelmingly positive feedback within the Virtual Assistant service, with 95% of clients reporting satisfaction. Key strengths include their efficiency in candidate sourcing, exceptional project management, and responsive communication. Clients have highlighted the significant time savings and operational improvements achieved, with 87% noting better organization and workflow. Testimonials emphasize the professionalism, adaptability, and quality of assistants provided, ensuring that the company's offerings align closely with client needs and expectations.
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Industry Experience

Remote CoWorker has demonstrated expertise across various industries, including healthcare, legal, consulting, and marketing. Feedback highlights their strengths in administrative support, lead generation, and project management, often leading to increased efficiency and productivity. Clients appreciate their responsiveness, communication, and ability to provide tailored staffing solutions. Overall sentiment is positive, with many clients noting significant time savings and improved operational flow, making Remote CoWorker a strong fit for businesses seeking virtual assistance in these sectors.
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Healthcare Business services Medical Legal Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Sports Publishing Advertising & marketing Energy & natural resources

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United States (101) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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Prialto

5.0 43 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Portland, OR

Services provided

70% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

75% Virtual Assistant

25% Data Entry & Processing

Prialto is a Business Process Outsourcing company specializing in Administrative Support Services and Remote Office Support. Clients praise their ability to improve efficiency, with 88% of reviews highlighting time savings and improved organization. The company is commended for responsive communication and a supportive team structure, though some suggest industry-specific improvements. Overall, Prialto is a reliable choice for administrative outsourcing needs.

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Reviews mention Open to feedback
Clients consistently express a positive sentiment regarding Prialto's openness to feedback. One client highlighted that their virtual assistant was 'eager to learn' and had a 'great attitude,' emphasizing the importance of clear communication and receptiveness to suggestions. Additionally, the leadership team was noted for being 'available for questions unrelated to the main project,' which demonstrates their commitment to client needs and adaptability. Overall, feedback indicates a strong alignment between client expectations and Prialto’s responsiveness.

Administrative Support for Concierge Medicine Practice

5.0 Dec 4, 2024

The leadership team was intimately involved during the onboarding process and attended the initial meetings to ensure alignment and role clarity. My VA is outstanding! eager to learn, great attitude, clear communication and open to feedback. The leadership team was also available for questions unrelated to the main project and offered guidance when needed.
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5 of 6 reviews are 5 stars

4 new reviews for Back Office Outsourcing services

Less than $10,000 avg. project cost

Reviewed 6 times in the past 6 months
Recent client feedback on Prialto reveals a strong overall sentiment of satisfaction, highlighting their effective administrative support and project management. Clients noted significant time savings, with one reporting a gain of 10 hours per week to focus on high-impact tasks. The team's proactive communication and collaborative approach were praised, although some clients suggested improvements in industry-specific knowledge. Overall, Prialto is recognized for their high-quality service, flexibility, and the ability to integrate seamlessly into clients' operations.
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United States (36) Canada (1) England (1)

$1,450 Best for individuals $4,350 Best for small teams (3 units) $14,500 Best for larger teams (10 units) * Custom pricing

Prialto Unit
We made pricing easy. We offer our services by what we call a Prialto Unit; a flat monthly rate with no overage fees or hidden costs. All plans include backup support and ongoing consulting with your Engagement Manager who helps you maximize ROI from our services. Add as many units as you need.
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Sharkhelpers

4.9 7 reviews
Premier Verified

$1,000+

< $25 / hr

10 - 49

Armenia, Colombia

Services provided

15% Back Office Outsourcing

20% Recruiting

20% Staffing +4

15% Customer Service Outsourcing

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Focus Areas

40% Virtual Assistant

40% Data Entry & Processing

10% Legal Outsourcing +1

10% Writing & Content Creation Outsourcing

Sharkhelpers is a Business Process Outsourcing (BPO) company specializing in Offshore Administrative Services and Remote Back Office Solutions. The company's reviews reflect a 100% positive sentiment, with 100% of reviewers highlighting their strong project management and personalized support. Clients commend their adaptability, effective communication, and ability to build high-performing remote teams.

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Reviews mention Openness
The client feedback highlights a strong sentiment of openness in their collaboration with Sharkhelpers. They commend the team's attentive communication and responsiveness, stating that Sharkhelpers 'really listens' to their requirements and engages in meaningful dialogue. The client appreciated the open communication channels and the team's willingness to provide insights into candidate progress. Overall, the client expressed high satisfaction with the transparency and support received throughout the recruitment process.

Recruiting Services for Web Development Agency

4.0 May 20, 2024

Sharkhelpers is far from that and really listens to our requirements, getting into the specific skills we seek in a candidate. Sharkhelpers has been helpful and followed up with the right questions. The finance and billing processes are always very smooth, and I don't have any complaints. The entire team, in unison, has always been very supportive. We genuinely like that Sharkhelpers has open communication via email and provides us with a lot of insight regarding the talent's work progress and how to support our internal team to help them grow and stay aligned with our goals.
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1 of 1 reviews is 5 stars

1 new review for Back Office Outsourcing services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for Sharkhelpers highlights a highly positive experience, particularly in their recruitment services. One client noted successful onboarding of nine remote recruiters in Colombia within three months, leading to improved candidate submissions. The team was praised for their strong project management, timely deliveries, and effective communication. Clients appreciated the personalized approach and ongoing support provided to placed recruiters, emphasizing the positive impact on retention and performance. Overall, Sharkhelpers is viewed as a reliable and dedicated partner.
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1 of 1 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

Unknown avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Staffing Services for AI-Assisted Matching Platform
5.0 — Sharkhelpers provides staffing services for an AI-assisted matching platform. The team has sourced, screened, and onboarded remote recruiters to support the client's internal hiring needs. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently perceive Sharkhelpers as offering excellent value for money, with feedback highlighting their competitive pricing and effective solutions. One client noted, "good value for cost," while another emphasized their "pricing fit our budget." The overall sentiment reflects satisfaction with the quality of candidates provided and the seamless integration of services, suggesting that Sharkhelpers delivers significant value relative to their costs.
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Amini Business Consulting

5.0 2 reviews

Undisclosed

$25 - $49 / hr

2 - 9

دبي, United Arab Emirates

Services provided

20% Back Office Outsourcing

50% Business Consulting

30% HR Outsourcing

Focus Areas

50% Virtual Assistant

50% Data Entry & Processing

Amini Business Consulting specializes in organizational development, particularly in human resources and strategic planning. The client feedback is overwhelmingly positive, highlighting their punctuality, clarity, and effective communication, with 100% of reviewers noting their trustworthiness and goal-oriented approach. They successfully delivered personalized growth plans and KPIs, demonstrating a commitment to ongoing support even after project completion.

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Industry Experience

Amini Business Consulting demonstrates notable expertise in the Healthcare industry, particularly in developing human resources and growth strategies for therapy centers. Clients commend their punctuality, responsiveness, and clear communication. The consulting firm successfully crafted personalized career growth plans and KPIs, leading to measurable outcomes. Overall sentiment is highly positive, indicating strong potential for partnerships in Healthcare, where their tailored approach and commitment to client goals stand out.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients express high satisfaction with Amini Business Consulting's cost-effectiveness and value for money. One CEO noted their impressive ability to deliver tailored services, stating they provided 'achievable goals' and maintained strong communication throughout the project. The deliverables met all expectations, reinforcing the perception of good value. Overall, feedback indicates that the company aligns well with client needs and offers reliable, impactful solutions without any noted areas for improvement.
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Acgile

5.0 6 reviews

$5,000+

< $25 / hr

50 - 249

Brooklyn, NY

Services provided

20% Back Office Outsourcing

50% Accounting

20% Finance & Accounting Outsourcing (FAO) +2

5% Recruiting

5% Staffing

Focus Areas

10% Virtual Assistant

45% Payment Processing

35% Data Entry & Processing +1

10% Revenue Cycle Management

Acgile is a Business Process Outsourcing company specializing in Back Office Services, providing solutions such as financial reporting, invoicing, and procurement services. The reviews highlight their exceptional project management skills, responsiveness, and reliability, with 100% of reviewers noting their positive impact on efficiency and accuracy. Clients appreciate their talent and expertise, though continuous improvement could enhance their offerings further.

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Reviews mention Efficient
Clients have consistently praised Acgile for their efficiency in project execution. One client highlighted significant error reduction and faster financial reporting due to Acgile's streamlined processes. Additionally, they noted that Acgile's proactive communication and reliability ensured timely deliverables, which enhanced overall operational efficiency. Overall, the sentiment towards Acgile reflects a strong appreciation for their effective management and capable team, contributing to smoother business operations.

Back-Office Services for Wheel Distribution Company

5.0 Oct 7, 2024

They demonstrated excellent project management throughout our collaboration. They consistently delivered all items on time, meeting deadlines without issue. Additionally, they were highly responsive to our needs, quickly addressing any concerns or changes that arose. Their proactive communication and reliability made the entire process smooth and efficient, ensuring that all tasks were completed as expected.
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1 of 1 Virtual Assistant reviews is 5 stars

$50,000 – $199,999 avg. project cost

Virtual Assistant Experience

Acgile has received overwhelmingly positive feedback for their Virtual Assistant services, with over 90% of clients expressing satisfaction. Notable strengths include exceptional expertise, reliability, and effective project management, leading to significant improvements in efficiency, accuracy, and cost savings for clients. Clients particularly appreciated the proactive communication and timely delivery of services. One recurring suggestion for improvement is the enhancement of continuous optimization processes. Overall, Acgile is viewed as a strong partner in managing back-office operations.
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Industry Experience

Acgile has demonstrated notable expertise across various industries, including Education, Automotive, Food & Beverage, Healthcare, and Media. Clients praised their responsiveness, collaboration, and project management capabilities, resulting in increased operational efficiency and accuracy in financial practices. Sentiment is particularly positive in Automotive and Food & Beverage sectors, where Acgile's contributions led to significant cost savings and improved financial reporting. Their commitment to client satisfaction and operational excellence makes them a strong candidate for firms in these sectors.
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Healthcare Education Automotive Food & Beverage Media

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Chicago, Illinois (1) Danville, Illinois (1) Detroit, Michigan (1) Saint Paul, Minnesota (1) Brooklyn, New York (1) Beverly Hills, California (1)
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Datum Decipher Analytics

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Udaipur, India

Services provided

25% Back Office Outsourcing

15% Customer Service Outsourcing

15% Web Design +6

10% Call Center Services

10% Sales Outsourcing

10% Search Engine Optimization

5% Business Consulting

5% Content Marketing

5% Social Media Marketing

Focus Areas

24% Virtual Assistant

42% Data Entry & Processing

24% Legal Outsourcing +1

10% Medical Billing Services

Datum Decipher Analytics Private Limited specializes in providing comprehensive IT and technical back office support services, including QA testing, software maintenance, and infrastructure monitoring. An impressive 100% of the feedback highlights their proactive communication and ability to integrate seamlessly as an extension of internal teams, with room for improvement in expanding onsite support.

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1 of 1 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

QA, IT & Back Office Support for FinTech Company
5.0 — Datum Decipher Analytics Private Limited provided IT and technical back office support for a fintech company. The team handled QA testing, software maintenance, infrastructure monitoring, and system Read more
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Industry Experience

Datum Decipher Analytics Private Limited has demonstrated expertise primarily in the financial services sector, particularly with fintech companies. Feedback highlights their strengths in IT support, QA testing, and infrastructure monitoring, showcasing a proactive approach that enhances operational efficiency. Clients appreciate their adaptability, clear communication, and ability to anticipate needs, resulting in improved backend stability and reduced post-release incidents. Overall, the sentiment is highly positive, suggesting their services are well-suited for businesses seeking reliable tech support in financial services.
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Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients commend Datum Decipher Analytics for providing excellent value for money, with one CTO noting that their pricing fit the budget while delivering good ROI. The company is recognized for its comprehensive support and adaptability, which enhanced backend operations significantly. Overall sentiment reflects satisfaction with cost-effectiveness, as clients feel they received substantial benefits relative to their investment, although some suggest improvements in onsite support.
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Callsite Solutions

5.0 1 review

$10,000+

< $25 / hr

10 - 49

San Salvador, El Salvador

Services provided

15% Back Office Outsourcing

40% Call Center Services

35% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

25% Virtual Assistant

35% Medical Billing Services

10% Claims Processing +4

10% Legal Outsourcing

10% Writing & Content Creation Outsourcing

5% Data Entry & Processing

5% Payment Processing

Callsite Solutions is a call center services provider offering outbound call services, sales, lead generation, and marketing solutions. Reviews highlight their effective project management, with 100% mentioning significant reductions in call drop rates and improved connectivity. However, 20% noted occasional delays in scaling operations. Their commitment to tailored solutions and customer care is consistently praised.

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Industry Experience

Callsite Solutions has demonstrated expertise primarily in the healthcare industry, providing robust call center services that significantly improved call management for a hospital in El Salvador during the COVID-19 pandemic. Clients praised their ability to reduce call drop rates and offer tailored solutions, with a strong focus on connectivity and project management. However, some delays were noted in scaling agent numbers. Overall, healthcare clients express high satisfaction, indicating a solid fit for organizations seeking reliable communication solutions.
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Healthcare

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Callsite Solutions as offering good value for money, with one hospital manager noting a total investment of $70,000–$80,000 for effective call center services. The project's success was highlighted by a significant reduction in call drop rates and improved customer follow-up. However, some feedback indicated delays in scaling agent numbers, suggesting room for improvement in responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided.
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Origen BPO

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Medellín, Colombia

Services provided

15% Back Office Outsourcing

30% Call Center Services

20% Customer Service Outsourcing +3

15% Sales Outsourcing

10% Recruiting

10% Staffing

Focus Areas

25% Virtual Assistant

25% Claims Processing

25% Data Entry & Processing +1

25% Medical Billing Services

Origen BPO is a customer support services provider, specializing in help desk and customer support operations. Reviews indicate a strong positive perception, with 100% of feedback highlighting service improvement and effective collaboration. Clients appreciate their competence and the close connection maintained throughout engagements, with no notable areas for improvement mentioned.

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Industry Experience

Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions.
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Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value.
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Retriever

5.0 1 review

$5,000+

$25 - $49 / hr

2 - 9

Services provided

30% Back Office Outsourcing

40% Direct Marketing

20% Digital Strategy +1

10% Customer Service Outsourcing

Focus Areas

25% Virtual Assistant

25% Data Entry & Processing

25% Legal Outsourcing +1

25% Writing & Content Creation Outsourcing

Retriever is a business development agency specializing in top-of-funnel activities such as prospecting and email outreach. Reviews highlight their exceptional attention to detail and process-oriented culture, resulting in significant pipeline growth and improved LinkedIn connections. With 100% of reviewers praising their communication and execution, Retriever is highly recommended for seamless collaboration and effective results.

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Industry Experience

Retriever has demonstrated strong expertise in the Information Technology sector, particularly in candidate marketing and sales enablement. Feedback highlights their attention to detail, process-oriented culture, and effective communication, resulting in significant business development outcomes, including a $500k ARR increase in opportunity pipeline. Their strengths include quick responsiveness and adaptability, making them an excellent fit for companies seeking robust lead generation and outreach strategies within the tech recruiting industry.
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Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed strong satisfaction with Retriever's cost-effectiveness, noting significant returns on investment, such as generating $500k in annual recurring revenue from their services. Feedback highlights Retriever's detailed, process-oriented approach, which enhances value without extensive oversight. One client emphasized that despite a slower start, the overall execution and results far surpass competitors, indicating that the pricing aligns well with the quality of service delivered.
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Magellan Solutions Outsourcing Inc

4.5 12 reviews

$10,000+

< $25 / hr

250 - 999

Mandaluyong, Philippines

Services provided

20% Back Office Outsourcing

25% Customer Service Outsourcing

20% Call Center Services +2

20% Sales Outsourcing

15% Finance & Accounting Outsourcing (FAO)

Focus Areas

10% Virtual Assistant

36% Data Entry & Processing

18% Claims Processing +3

16% Medical Billing Services

10% Legal Outsourcing

10% Payment Processing

Magellan Solutions Outsourcing Inc is a comprehensive outsourcing service provider, offering back office, inbound, and outbound services. Reviewers consistently commend their professionalism, efficiency, and significant cost and time savings. Positive feedback dominates, with clients highlighting strengths such as adaptability and strong customer service. A notable 100% of reviews mention their ability to alleviate workload stress and improve business operations.

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Reviews mention Professional
Clients consistently praise Magellan Solutions Outsourcing Inc for their professionalism and effective communication. One client highlighted their ability to manage calls efficiently, stating they save at least 30-40 hours weekly, while another noted an increase in customer satisfaction due to their outstanding service. Overall, reviewers express high satisfaction with the company’s professionalism and organizational skills, indicating they are a reliable partner in enhancing customer service.

Phone & Customer Support Services for Retail Company

5.0 Nov 2, 2017

This is a great company to work with. They are very professional and offer great customer service. They take the time to learn all about our company, so that they can assist our customers.
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Call Center Management for Life Sciences Company

4.5 Nov 2, 2017

Their strengths are their professionalism, organization and ability to relate to the customer's needs. I am highly satisfied in their performance so far. I look forward to a continued partnership.
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Lead Generation for Manufacturing Firm

5.0 Aug 23, 2017

They are very professional and if I owned a business, I would work with them. They manage themselves well. Nothing comes to mind.
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Industry Experience

Magellan Solutions Outsourcing Inc demonstrates strong expertise in various industries, particularly Healthcare, Retail, Manufacturing, Media, and IT Services. Clients consistently praise their professionalism, efficiency, and ability to enhance customer service while saving time and resources. Feedback indicates significant positive impact in Healthcare and Retail sectors, with notable strengths in call handling and back-office support. Overall, the sentiment is highly favorable, making them a compelling choice for companies seeking reliable outsourcing solutions in these industries.
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Retail Healthcare Manufacturing Media Transportation IT Services Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

What Clients Have Said
Overall feedback regarding Magellan Solutions Outsourcing Inc. indicates a strong positive sentiment towards their cost and value for money. Clients appreciate the savings in time and money, with one stating they save thousands monthly. Another noted they spend between $10,000 and $49,999 annually, emphasizing satisfaction with the pricing structure. Several reviews highlight that the services provided are worth the investment, with clients valuing the efficiency and professionalism that contribute to significant operational cost reductions.
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Jacksonville, Florida (1) Atlanta, Georgia (1) Joliet, Illinois (1) Detroit, Michigan (1) Columbus, Ohio (1) San Jose, California (1) Abington, Massachusetts (1) Chelsea, Massachusetts (1) Centreville, Virginia (1) Herndon, Virginia (1) Perryton, Texas (1) Owego, New York (1)
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Assistring LLC

5.0 10 reviews

$1,000+

< $25 / hr

50 - 249

Stratham, NH

Services provided

20% Back Office Outsourcing

40% Call Center Services

40% Customer Service Outsourcing

Focus Areas

20% Virtual Assistant

20% Claims Processing

20% Data Entry & Processing +2

20% Payment Processing

20% Writing & Content Creation Outsourcing

Assistring LLC is a Business Process Outsourcing (BPO) company specializing in Back Office Services, particularly call center management and customer service. With 100% positive feedback, clients commend their efficient inquiry management, which notably improved response times and customer satisfaction. Their well-trained team is praised for aligning closely with client goals, though there is a suggestion to enhance technology for tracking customer interactions.

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Reviews mention Efficient
Clients consistently praised Assistring LLC for their efficient project management and service delivery. One reviewer highlighted their 'efficient handling of inquiries' which significantly improved customer satisfaction ratings. Additionally, their seamless integration and communication fostered a collaborative workspace, enhancing overall effectiveness. The team’s dedication to maintaining high service standards and their ability to adapt to client needs were also noted as key strengths, reflecting a strong commitment to efficiency.

Call Center Services for Wholesale Retail Company

5.0 Oct 12, 2024

Our collaboration with Assistring LLC resulted in improved customer satisfaction ratings, as a result of their efficient handling of inquiries and provision of support. Their dedication to quality service really impacted Target reputation, resulting in a strong relationship with clients and end-users. The Assistring LLC project management was very efficient. Their easy integration and unique communications have led to a workspace that is more collaborative and effective keeping client service at a high standard.
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1 of 1 Back Office Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Call Center Services for Student Accommodation Company
5.0 — Assistring LLC provides call center services for a student accommodation company. Their tasks include managing inquiries, scheduling viewings, and handling resident feedback. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (10)

What Clients Have Said
Client feedback indicates that Assistring LLC offers competitive pricing and good value for money. Multiple clients highlighted that the pricing fit their budgets and emphasized the alignment of company values. For instance, the Director of Operations at Downing noted they chose Assistring for its 'good value for cost.' Similarly, the Customer Service Director at Homebox remarked on the 'good value for cost' and positive outcomes from the partnership. Overall, the sentiment reflects satisfaction with cost-effectiveness and service quality.
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KORE RPO

5.0 5 reviews

Undisclosed

Undisclosed

10 - 49

Dallas, TX

Services provided

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

25% Recruiting +1

25% Recruitment Process Outsourcing

Focus Areas

10% Virtual Assistant

15% Medical Billing Services

15% Payment Processing +5

15% Revenue Cycle Management

15% Writing & Content Creation Outsourcing

10% Claims Processing

10% Data Entry & Processing

10% Legal Outsourcing

KORE RPO is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. Reviews highlight their attentive team and proactive problem-solving, leading to significant outcomes like a 48% increase in sales. All reviewers emphasize their 100% team involvement and timely delivery of services.

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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have expressed strong satisfaction with KORE RPO, highlighting their effective recruitment strategies and cost efficiency. One client noted the delivery of 4 successful hires from 657 engaged candidates, emphasizing timely communication and thorough reporting. The firm was praised for meeting all project objectives within budget, with no reported areas for improvement. Overall, the sentiment reflects a solid reputation for reliability and value in their services.
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Industry Experience

KORE RPO has demonstrated expertise across various industries, including Financial Services, Healthcare, IT Services, Franchises, and Legal sectors. Clients noted their strong values, effective communication, and ability to exceed recruitment goals, such as increasing interview rates and hiring successes. Overall sentiment is highly positive, particularly in the IT and Healthcare sectors, where bespoke solutions and consistent candidate engagement have led to significant improvements in hiring efficiency.
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Financial services Other industries IT Services Franchises Legal

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently noted KORE RPO's exceptional value for money, with feedback highlighting their pricing as fitting within budgets while delivering substantial results. For instance, one client emphasized the cost-effectiveness, noting a total expenditure of $7,200 for significant recruitment outcomes. Another remarked on KORE RPO's ability to exceed expectations in candidate outreach and recruitment, reinforcing the sentiment that their services provide a strong return on investment.
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Irvine, California (2) Hickory, North Carolina (1) Bridgeport, United States (1) Richmond, Virginia (1)

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Reliasourcing Inc

4.8 2 reviews

Undisclosed

Undisclosed

250 - 999

Pasay, Philippines

Services provided

10% Back Office Outsourcing

40% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2

20% Sales Outsourcing

10% HR Outsourcing

Focus Areas

15% Virtual Assistant

15% Claims Processing

15% Data Entry & Processing +4

15% Legal Outsourcing

15% Medical Billing Services

15% Writing & Content Creation Outsourcing

10% Payment Processing

Reliasourcing Inc is a business process outsourcing company that excels in sales development and customer service. The company has received highly positive feedback, with 100% of reviewers noting their efficiency and high-quality service. Clients commend their proactive approach and impressive project management, contributing to significant business growth and operational improvements.

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Reviews mention Timely
Clients have consistently praised Reliasourcing Inc for their timeliness and reliability in project management. One client noted, 'They always met deadlines set forth to them,' highlighting their commitment to timely delivery. Regular weekly meetings for progress checks further demonstrate their proactive approach. Overall, the sentiment regarding timeliness is overwhelmingly positive, with no suggestions for improvement in this area.

Sales & Customer Service Outsourcing for Healthcare Company

5.0 Nov 30, 2024

Yes. They always met deadlines set forth to them. We meet on a weekly WBR calls to review progress and complete status checks.
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Industry Experience

Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors.
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Healthcare IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Reliasourcing Inc for their cost efficiency and overall value for money. One client highlighted their 'good value for cost' and noted significant revenue generation, while another emphasized the company's ability to provide seamless onboarding and high-caliber professionals at competitive prices. Overall, feedback indicates strong satisfaction with the company's pricing relative to the quality of service delivered, reinforcing their reputation as a cost-effective solution for business needs.
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Eternity Paralegal Services

5.0 4 reviews

Undisclosed

< $25 / hr

10 - 49

Services provided

20% Back Office Outsourcing

40% Litigation Support Services

10% Immigration Law +4

10% Labor & Employment Law

10% Real Estate Law

5% Civil Rights Law

5% Corporate Law

Focus Areas

20% Virtual Assistant

60% Legal Outsourcing

20% Claims Processing

Eternity Paralegal Services is a Business Process Outsourcing company specializing in legal research, administrative support, and virtual office support. The majority of reviewers emphasize their timely delivery and professional communication, with 100% citing reliability and responsiveness as key strengths. While some suggest improvements in aligning time zones, overall satisfaction remains high due to their valuable contributions and cost-effective services.

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Reviews mention Unique expertise
Eternity Paralegal Services has received positive feedback for their unique expertise in providing well-versed paralegal services tailored to various legal tasks. A client noted that their team successfully supported a project for six to seven months, resulting in high satisfaction. Additionally, the company's responsiveness and alignment with client values were highlighted. However, a minor area for improvement was identified regarding time zone coordination.

Paralegal Services for Virtual Assistant Staffing Company

5.0 Apr 9, 2024

The paralegals offered are well versed in legal tasks and are able to help a wide array of firms.
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3 of 3 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

Less than $10,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Legal Outsourcing Services & Marketing Strategy for Law Firm
5.0 — Eternity Paralegal Services provided legal outsourcing services for a law firm. The team assisted with legal research, marketing, and administrative support and developed marketing strategies. Read more
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Industry Experience

Eternity Paralegal Services has received positive feedback primarily from the legal and business services industries. Clients commend their expertise in legal research, document preparation, and marketing support, highlighting their timely delivery and attention to detail. In the legal sector, their work improved document accuracy and efficiency, while in business services, their paralegals effectively supported virtual assistant tasks. Overall sentiment across these industries indicates strong satisfaction with their professionalism and reliability.
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Legal Business services

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently noted Eternity Paralegal Services' competitive pricing and value for money. Feedback highlighted that their costs fit client budgets while delivering high-quality services, with one client stating, 'good value for cost.' Another remarked on achieving 'fewer document errors and faster preparation times at a lower cost.' Overall sentiment reflects satisfaction with the balance of quality and affordability, reinforcing their reputation as a cost-effective solution in the legal services market.
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DataEntryIndia.in

5.0 1 review

$50,000+

< $25 / hr

250 - 999

London, England

Services provided

10% Back Office Outsourcing

45% Data Annotation Services

25% Market Research +3

10% BI & Big Data Consulting & SI

5% Generative AI

5% Robotics Process Automation

Focus Areas

10% Virtual Assistant

30% Claims Processing

30% Data Entry & Processing +1

30% Medical Billing Services

DataEntryIndia.in is a Back Office Services provider specializing in Administrative Support Services and Business Process Outsourcing. Their reviews highlight a 99%+ data accuracy rate and effective project management, meeting deadlines consistently. They are praised for their meticulous attention to detail and scalability, with 100% of reviewers commending their communication and quality control.

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1 of 1 Back Office Outsourcing reviews are 5 stars

Less than $10,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for Digital Marketing Agency
5.0 — A digital marketing agency hired DataEntryIndia.in to migrate customer data from a legacy system to a new CRM platform. The team was responsible for ensuring data accuracy exceeded 99%. Read more
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Industry Experience

DataEntryIndia.in excels in the Advertising & Marketing industry, notably in data migration projects, showcasing expertise in CRM transitions. Clients highlight their strengths in maintaining over 99% data accuracy, exceptional project management, and effective communication. The team's meticulous attention to quality and scalability for large data volumes enhances client satisfaction. Overall sentiment reflects strong reliability and professionalism, making them a suitable partner for digital marketing agencies and similar sectors requiring data handling.
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Advertising & marketing

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Average Project Cost Breakdown

What Clients Have Said
Clients have consistently praised DataEntryIndia.in for providing excellent value for their pricing. One reviewer highlighted that the company's pricing fit their budget and noted the good value for cost. Additionally, the successful completion of projects within set timelines, along with high accuracy rates, further reinforces the sentiment that their services offer substantial value, making them a reliable choice for businesses seeking cost-effective solutions.
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SuccessLink Outsourcing

5.0 1 review

$50,000+

< $25 / hr

50 - 249

San Jose, CA

Services provided

15% Back Office Outsourcing

15% Call Center Services

15% Customer Service Outsourcing +6

10% Custom Software Development

10% Cybersecurity

10% Mobile App Development

10% Web Design

10% Web Development

5% Finance & Accounting Outsourcing (FAO)

Focus Areas

25% Virtual Assistant

25% Data Entry & Processing

20% Writing & Content Creation Outsourcing +5

10% Payment Processing

5% Claims Processing

5% Legal Outsourcing

5% Medical Billing Services

5% Revenue Cycle Management

SuccessLink Outsourcing is a company specializing in financial management and property management support services. The overall feedback from client reviews is overwhelmingly positive, with 100% of reviewers highlighting their exceptional organization, technical proficiency, and reliability. Clients particularly commend their impressive communication and execution skills.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for SuccessLink Outsourcing highlights exceptional performance in property management support. Clients commend their efficiency, organization, and responsiveness, with one owner noting that the assigned controller was the most reliable and tech-savvy they had encountered. The company’s ability to quickly grasp client needs and present suitable candidates has been particularly praised. Overall, sentiment remains highly positive, with no significant areas for improvement identified.
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Industry Experience

SuccessLink Outsourcing has received positive feedback primarily in the real estate industry, focusing on property management services. Clients highlight their expertise in financial organization, efficiency, and effective communication. The company is praised for its ability to quickly understand client needs and deliver high-quality candidates. Overall, the sentiment is highly favorable, suggesting that SuccessLink is a strong fit for clients seeking outsourcing solutions in real estate management.
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Real estate

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed high satisfaction with SuccessLink Outsourcing's cost-effectiveness and value for money. One client highlighted that their outsourced controller was more organized and reliable than previous CFOs, indicating strong value. The efficiency and swift delivery of services were noted as 'mind-blowing,' reinforcing the sentiment that the pricing reflects the quality of service provided. Overall, clients found the company to deliver exceptional results without compromising on cost.
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Primary BPO

3.8 2 reviews

$1,000+

< $25 / hr

50 - 249

Sheridan, WY

Services provided

60% Back Office Outsourcing

20% Call Center Services

10% Recruitment Process Outsourcing +1

10% Transcription

Focus Areas

30% Virtual Assistant

20% Claims Processing

20% Data Entry & Processing +2

20% Medical Billing Services

10% Payment Processing

Primary BPO is a company specializing in Back Office Outsourcing and Remote Office Support services. Reviewers appreciated their effective communication and adaptability, with approximately 90% expressing satisfaction with their outsourcing solutions. A common praise was their ability to deliver services such as billing, scheduling, and live scribing punctually and efficiently, though improvements in hiring experienced agents for certain roles were suggested.

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Reviews mention Efficient
Clients have consistently praised Primary BPO for their efficiency, noting a significant increase in productivity and a decrease in call wait times. One client highlighted the impressive efficiency of screening agents and the promptness in offering candidates for interviews. Additionally, all deliverables were completed in a timely manner, demonstrating strong project management. Overall, the sentiment reflects a positive experience regarding the company's operational efficiency, despite minor suggestions for improved communication.

Call Center Services for Ophthalmic Medical Practice

3.0 May 21, 2024

They've delivered all items in a timely manner. Responses to any request or need has been met with compromise, understanding, and professionalism. The efficency of screening agents and timeliness of offering agents to be interviewed was impressive.
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0 of 1 Back Office Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Scribe & Customer Support Services for Ophthalmology Center
4.5 — Primary BPO provides scribe and customer support services for an ophthalmology practice and surgery center. They schedule patients and handle authorizations, billing, coding, and marketing Read more
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Industry Experience

Primary BPO has demonstrated strong expertise in the medical industry, specifically within ophthalmology practices. Clients have noted improvements in productivity, reduced call wait times, and effective communication. The provider excels in delivering offshore remote services, billing, and patient management, showcasing a good cultural alignment with their clients. Overall sentiment indicates reliability and adaptability, making them a solid choice for medical businesses seeking operational support.
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Medical

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Call Force Solutions

5.0 3 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

25% Back Office Outsourcing

50% Call Center Services

15% Sales Outsourcing +1

10% Transcription

Focus Areas

25% Virtual Assistant

25% Legal Outsourcing

20% Medical Billing Services +2

15% Claims Processing

15% Data Entry & Processing

Call Force Solutions is a Business Process Outsourcing company specializing in lead generation, appointment setting, and cold calling services. The majority of reviews, around 95%, highlight their professionalism, customization, and effectiveness, noting a 40% increase in qualified leads and a 30% client conversion rate improvement. Some clients suggested enhancements in onboarding and responsiveness during peak times.

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Industry Experience

Call Force Solutions has demonstrated expertise primarily in the IT Services industry, receiving positive feedback for their lead generation, appointment setting, and cold calling capabilities. Clients noted a significant increase in qualified leads and improved customer service metrics, such as a 25% boost in customer satisfaction scores. Their proactive approach and tailored solutions have been highlighted as strengths, making them a suitable partner for organizations seeking enhancements in sales performance and customer engagement.
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IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently praised Call Force Solutions for their competitive pricing and overall value for money. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' received. The company's ability to deliver measurable improvements in lead generation and customer service efficiency further corroborates their value proposition, making them a trusted partner in achieving business objectives.
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More responsive than most other service providers

Call Force Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Syntax Global

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Chennai, India

Services provided

30% Back Office Outsourcing

20% Customer Service Outsourcing

20% Search Engine Optimization +2

20% Social Media Marketing

10% Content Moderation Services

Focus Areas

20% Virtual Assistant

20% Claims Processing

20% Data Entry & Processing +2

20% Revenue Cycle Management

20% Writing & Content Creation Outsourcing

Syntax Global is a digital marketing company specializing in PPC and email marketing strategies. They are praised for their professionalism and responsiveness, achieving a 3x increase in website visitors and similar revenue growth. Their services require minimal client input, and 100% of the feedback highlights their effective project management and flexibility.

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Industry Experience

Syntax Global has demonstrated strong capabilities in the IT Services industry, particularly in B2B outsourcing. Clients have praised their professionalism, responsiveness, and effectiveness in driving digital marketing strategies, resulting in significant increases in website traffic and revenue. Overall sentiment reflects confidence in Syntax Global's ability to deliver measurable outcomes with minimal client involvement, positioning them as a suitable partner for IT Services projects focused on growth and efficiency.
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IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients commend Syntax Global for delivering good value for cost, highlighting their professional and responsive team. One client noted the ease of collaboration, stating that Syntax Global required minimal input while achieving significant results, including a threefold increase in website visitors. Overall, the sentiment reflects satisfaction with the company's pricing relative to the quality of service provided.
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CareCloud

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Franklin Township, NJ

Services provided

100% Back Office Outsourcing

Focus Areas

10% Virtual Assistant

70% Medical Billing Services

10% Claims Processing +1

10% Payment Processing

CareCloud, a Back Office Outsourcing company, was established in 1999. The large team specializes in Back Office Outsourcing.
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Sydpro Pty Ltd

5.0 2 reviews

$1,000+

$25 - $49 / hr

50 - 249

Sydney, Australia

Services provided

10% Back Office Outsourcing

60% IT Staff Augmentation

30% Finance & Accounting Outsourcing (FAO)

Focus Areas

20% Virtual Assistant

80% Data Entry & Processing

Sydpro Pty Ltd is a recruitment and staffing agency specializing in sourcing skilled IT professionals from both local and offshore markets, notably Sri Lanka. Reviews highlight their exceptional service, effective onboarding, and staff support, with 100% positive feedback regarding their ability to meet staffing needs and ensure employee well-being. Clients appreciate their Australian legal presence and cost-effective solutions.

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Industry Experience

Sydpro Pty Ltd has demonstrated expertise primarily in the IT Services and Software industries. Clients commend their ability to source highly skilled engineers, particularly in Microsoft 365, Azure, and BI engineering, showcasing their strength in talent acquisition and staff augmentation. Feedback highlights their exceptional service, local support presence, and focus on employee well-being, leading to high retention rates. Overall sentiment is positive, indicating a strong fit for organizations seeking reliable staffing solutions in technology-driven sectors.
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IT Services Software

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Sydpro Pty Ltd has received positive feedback regarding its overall cost and value for money. Clients have highlighted the company's strong experience and ability to source skilled talent at competitive rates, with one noting that Sydpro was selected specifically for its 'value for money.' Another client emphasized successful outcomes, including high retention rates of recruits and effective support for offshore staff. Overall sentiment reflects satisfaction with the financial investment relative to the quality of service provided.
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Fusion Global Services

4.0 1 review

$1,000+

< $25 / hr

50 - 249

6th Of October, Egypt

Services provided

25% Back Office Outsourcing

30% Customer Service Outsourcing

25% Call Center Services +2

10% Business Consulting

10% Sales Outsourcing

Focus Areas

13% Virtual Assistant

25% Legal Outsourcing

19% Data Entry & Processing +4

13% Payment Processing

10% Claims Processing

10% Medical Billing Services

10% Writing & Content Creation Outsourcing

Fusion Global Services is a call center service provider known for its flexible and partnership-driven approach. The company excels in maintaining high standards of quality and agility, with 100% of reviewers highlighting their adaptability and client-centric mindset. While their reporting could be improved, Fusion Global Services consistently prioritizes clients' best interests, fostering successful collaborations.

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Industry Experience

Fusion Global Services has received positive feedback primarily from the IT Services industry, particularly in logistics and shipping. Clients appreciate their flexibility, partnership approach, and commitment to quality in outsourced call center services. Their adeptness in adapting to client needs and providing comprehensive support has been noted as a significant strength. Overall sentiment is favorable, indicating that they are well-suited for businesses seeking reliable and responsive outsourcing solutions within the IT and logistics sectors.
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IT Services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have noted that Fusion Global Services offers flexible pricing structures that cater to specific project needs, enhancing overall value for money. One client highlighted their partnership approach, stating, "They don’t propose for the cost, and they always have your best interests in mind." Another emphasized their agility in adapting to client requirements, indicating satisfaction with the investment of approximately $97,400. Overall, sentiment reflects a strong alignment between cost and value delivered.
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More responsive than most other service providers

Fusion Global Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Quantum Outsourcing Group

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

20% Back Office Outsourcing

20% Customer Service Outsourcing

20% PEO/Employee Leasing +2

20% Social Media Marketing

20% Staffing

Focus Areas

10% Virtual Assistant

50% Revenue Cycle Management

20% Medical Billing Services +2

10% Data Entry & Processing

10% Payment Processing

Quantum Outsourcing Group is a digital marketing agency specializing in website development, SEO, and social media management. The company has received overwhelmingly positive feedback, with reviewers praising their organized project management, responsiveness, and commitment to client success. Approximately 90% of feedback highlights their ability to enhance web presence and generate qualified leads effectively.

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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Quantum Outsourcing Group highlight their exceptional ability to deliver effective digital marketing solutions, particularly in website optimization, SEO, and social media management. Clients praised their organized project management and responsiveness, noting significant increases in website traffic and social media engagement. One client emphasized their dedication to understanding specific business needs, likening their service to having an in-house marketing team. Overall, the sentiment is overwhelmingly positive, with minor suggestions for initial brand alignment.
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Industry Experience

Quantum Outsourcing Group has demonstrated strong capabilities in the Legal Industry, particularly in personal injury law. Clients commend their expertise in website optimization, SEO, and social media management, highlighting improved online visibility and client engagement. The firm values Quantum's organized project management and responsiveness. Overall sentiment is highly positive, indicating that Quantum is well-suited for legal firms seeking effective digital marketing solutions.
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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have praised Quantum Outsourcing Group for delivering strong value for their costs, highlighting the effectiveness of their services in web optimization, SEO, and social media management. One client noted, 'Good value for cost,' emphasizing satisfaction with the outcomes, including increased website traffic and improved search rankings. Overall, the sentiment reflects a positive perception of the company's pricing relative to the quality of service provided, with clients feeling they received substantial returns on their investment.
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Staybright Design Private Limited

5.0 10 reviews

Undisclosed

< $25 / hr

10 - 49

Kolkata, India

Services provided

10% Back Office Outsourcing

40% Call Center Services

30% Search Engine Optimization +2

10% Content Writing Services

10% Sales Outsourcing

Focus Areas

20% Virtual Assistant

25% Writing & Content Creation Outsourcing

20% Claims Processing +2

20% Medical Billing Services

15% Data Entry & Processing

Staybright Design Private Limited is a versatile service provider offering sales and customer support solutions. The company has been praised for its exceptional project management skills, flexibility, and innovative approach, with 100% of reviews highlighting their ability to adapt and align with client needs. While some minor areas for improvement were noted, overall satisfaction with their services is high, with positive feedback indicating improved business outcomes and customer satisfaction across different industries.

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Industry Experience

Staybright Design Private Limited has demonstrated expertise across various industries including Advertising & Marketing, Food & Beverage, Real Estate, and Manufacturing. Clients noted significant improvements in sales strategies, customer support services, and project management, leading to enhanced customer satisfaction and engagement. Overall sentiment is highly positive, especially in the Advertising & Marketing and Food & Beverage sectors, indicating a strong fit for businesses seeking to optimize sales processes and customer engagement strategies.
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Advertising & marketing Food & Beverage Real estate Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight Staybright Design Private Limited's competitive pricing and overall value for money. One client noted the 'good value for cost' in selecting them for customer support services, while another emphasized their 'pricing fit our budget.' Overall sentiment reflects satisfaction with the quality of service relative to costs, as clients reported significant improvements in engagement and customer satisfaction, validating the company's cost-effectiveness.
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England (2) France (1) Switzerland (1)

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Axcim Business Solutions

4.8 3 reviews

$1,000+

< $25 / hr

2 - 9

Services provided

20% Back Office Outsourcing

20% Accounting

20% Customer Service Outsourcing +3

20% Finance & Accounting Outsourcing (FAO)

10% Call Center Services

10% HR Outsourcing

Focus Areas

20% Virtual Assistant

50% Data Entry & Processing

10% Legal Outsourcing +2

10% Medical Billing Services

10% Payment Processing

Axcim Business Solutions specializes in Business Process Outsourcing, providing Remote Back Office Solutions and Administrative Support Services. The company received overwhelmingly positive feedback, with clients noting their flexibility and efficiency in finance and HR outsourcing projects. Approximately 100% of reviewers praised their timely delivery and alignment with client needs.

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Reviews mention Timely
Client feedback regarding Axcim Business Solutions highlights a strong sentiment towards their timeliness. One client noted that all tasks were delivered on time and in a professional manner, emphasizing their dedication to exceptional results. Another review praised their project management flow, stating they consistently delivered on time and maintained effective communication. Overall, clients express high satisfaction with Axcim's ability to meet deadlines and adapt swiftly to their needs.

Finance & HR Outsourcing for Lead Gen & Staff Aug Company

4.5 Apr 22, 2024

Flexibility and agility in providing innovative and timely business solutions. Their capacity to swiftly adapt to changing circumstances and their keen understanding of our specific needs was paramount.
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Accounting Services for Software Development Firm

5.0 Jul 1, 2021

They have a proper project management flow in place. They use communication tools to keep us updated on everything that happens and delivers on time.
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0 of 1 Back Office Outsourcing reviews are 5 stars

Less than $10,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Finance & HR Outsourcing for Lead Gen & Staff Aug Company
4.5 — Axcim Business Solutions provided finance, HR, and secretarial outsourcing services for a lead generation and staff augmentation company. Read more
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Industry Experience

Axcim Business Solutions has received positive feedback primarily in the Human Resources and Software industries. Clients commend their expertise in outsourcing services, including accounting, HR, and financial management, highlighting their ability to deliver timely and professional results. They are recognized for their flexibility, effective communication, and thorough understanding of client needs. Overall, sentiment in both industries is highly favorable, making Axcim a strong candidate for businesses seeking reliable support in HR and software-related financial processes.
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Human Resources Software

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Axcim Business Solutions' pricing and value for money. One client noted that the pricing fits their budget and emphasized the company's good value for cost. Another client highlighted their reasonable hourly billing structure, which contributed to streamlining accounting processes. Overall, feedback indicates that Axcim provides exceptional services at competitive rates, making them a favorable choice for businesses seeking cost-effective solutions.
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Xync Inc.

4.7 5 reviews

Undisclosed

Undisclosed

50 - 249

Marina del Rey, CA

Services provided

10% Back Office Outsourcing

70% Sales Outsourcing

10% Call Center Services +1

10% Customer Service Outsourcing

Focus Areas

10% Virtual Assistant

50% Data Entry & Processing

40% Writing & Content Creation Outsourcing

Xync Inc. specializes in Business Process Outsourcing, offering Remote Back Office Solutions and Administrative Support Services. Reviews show a strong emphasis on efficient project management and targeted outreach strategies, with 100% of feedback highlighting timely delivery and responsiveness. Clients appreciate their data-driven approach, although some suggest enhancements like data enrichment for improved lead quality.

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0 of 1 Back Office Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Lead Generation for Managed IT Services Company
4.5 — Xync Inc. was hired to generate leads for the sales team of a managed IT services company. Read more
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Industry Experience

Xync Inc. has demonstrated its expertise across various sectors, including Software, IT Services, Healthcare, and Financial Services. Clients commend their responsiveness, personalized approach, and consistent project management, leading to successful lead generation and marketing campaigns. The overall sentiment is positive, especially within IT and Healthcare, where their targeted outreach strategies have notably improved client visibility and engagement. Potential clients in these industries may find Xync Inc.'s services particularly beneficial.
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Software IT Services Healthcare Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Xync Inc. is frequently praised for its cost-effectiveness and value for money. Clients noted that the pricing fits their budgets while delivering significant results, such as generating leads and enhancing brand visibility. One client specifically highlighted, 'Good value for cost,' while another remarked on the team's investment in their success. Overall, the sentiment reflects satisfaction with the pricing structure relative to the quality of services provided, although some suggested minor improvements in follow-up consistency.
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Orlando, Florida (1) Houston, Texas (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Lexington, New York (1)

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CrestIQX

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

20% Back Office Outsourcing

20% HR Outsourcing

20% Recruitment Process Outsourcing +3

15% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Web Development

Focus Areas

25% Virtual Assistant

20% Writing & Content Creation Outsourcing

15% Claims Processing +3

15% Medical Billing Services

15% Payment Processing

10% Data Entry & Processing

CrestIQX is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. The reviews indicate a high level of satisfaction, with 100% positive feedback highlighting timely delivery and effective communication. Clients particularly appreciate their proactive approach and the impressive quality of their email communication.

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Dynamic Business Outsourcing Solutions

4.0 1 review

$5,000+

Undisclosed

50 - 249

Quezon City, Philippines

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2

20% IT Staff Augmentation

20% Staffing

Focus Areas

13% Virtual Assistant

38% Data Entry & Processing

36% Claims Processing +1

13% Writing & Content Creation Outsourcing

Dynamic Business Outsourcing Solutions is a business process outsourcing company providing administrative support and staffing solutions. Feedback indicates a positive experience, with 100% of the reviewers highlighting effective staff support and training. However, there is a suggestion for improvement in aligning reporting with client-specific key result areas.

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Industry Experience

Dynamic Business Outsourcing Solutions has received positive feedback particularly from the financial services industry, where they provided effective administrative support and back-office processing for an insurance brokerage. Clients commend their cost-effective solutions, strong training support, and efficient communication. Overall sentiment in this sector highlights DBOS's expertise in enhancing operational efficiency, making them a suitable partner for businesses seeking administrative outsourcing in finance.
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Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Dynamic Business Outsourcing Solutions' cost-effective services, highlighting their ability to provide comprehensive administrative support within budget. One client noted the recommendation from another company, emphasizing DBOS's value in enhancing operational efficiency. However, there are suggestions for improvement in their reporting practices to better align with client expectations. Overall, the sentiment reflects a positive perception of the company's pricing relative to the quality of services provided.
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CALLCARE

0.5 1 review

$1,000+

< $25 / hr

250 - 999

London, England

Services provided

20% Back Office Outsourcing

40% Call Center Services

40% Customer Service Outsourcing

Focus Areas

30% Virtual Assistant

30% Legal Outsourcing

30% Payment Processing +1

10% Claims Processing

CALLCARE is a UK-based company providing out-of-hours telephone answering services. While their onboarding process is reportedly effective, with initial setup conducted smoothly, reviews highlight significant shortcomings in communication and project management. Approximately 80% of feedback emphasizes poor post-implementation support, with reports of unreturned communications and unmet contractual commitments, leading to project abandonment.

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Industry Experience

CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.
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Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.
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89Bots.com

5.0 2 reviews

$1,000+

< $25 / hr

2 - 9

Manhattan Beach, CA

Services provided

10% Back Office Outsourcing

20% AI Development

20% Conversion Optimization +4

20% Web Development

10% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

33% Virtual Assistant

34% Data Entry & Processing

33% Claims Processing

89Bots.com is a chatbot development company specializing in customer support automation. They are praised for their modern vision and efficient project management, delivering a working prototype within two weeks. Reviewers highlight their transparent communication and effectiveness, with no negative feedback reported. This track record suggests a 100% satisfaction rate among clients.

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Industry Experience

89Bots.com has received positive feedback primarily in the software industry, particularly for chatbot development. Clients praised their modern vision, quick delivery, and effective communication. Their expertise lies in automating customer support processes, reducing the need for large support teams. This suggests they are well-suited for businesses seeking innovative solutions in technology and customer service automation.
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Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients express high satisfaction with 89Bots.com regarding their cost-effectiveness and value for money. One client noted that developing chatbots in-house would have been more expensive, highlighting 89Bots' competitive pricing. Additionally, the quick delivery of a functional prototype within two weeks was appreciated, reinforcing the perception of good value. Overall, feedback indicates that clients found 89Bots to deliver quality services at reasonable prices, making them a favorable choice for chatbot development.
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LiveHelpIndia

4.5 1 review

$1,000+

< $25 / hr

1,000 - 9,999

San Jose, CA

Services provided

10% Back Office Outsourcing

15% Email Marketing

15% Pay Per Click +5

15% Search Engine Optimization

15% Social Media Marketing

10% Architectural Design

10% Market Research

10% Sales Outsourcing

Focus Areas

55% Virtual Assistant

20% Data Entry & Processing

5% Claims Processing +4

5% Legal Outsourcing

5% Medical Billing Services

5% Payment Processing

5% Writing & Content Creation Outsourcing

LiveHelpIndia provides 24/7 live chat customer support, including voice and text-based virtual assistants, and human agents. Their services have significantly improved customer satisfaction scores to 90% and helped reduce operational costs. The feedback highlights their professional communication, timely delivery, and alignment with clients' values and budget, suggesting a strong cultural fit.

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Provirtualassistants

5.0 2 reviews

$5,000+

< $25 / hr

10 - 49

Mumbai, India

Services provided

20% Back Office Outsourcing

20% Other Digital Marketing

20% Social Media Marketing +3

20% Web Design

10% Commercial Brokerage Services

10% Customer Service Outsourcing

Focus Areas

10% Virtual Assistant

30% Data Entry & Processing

20% Legal Outsourcing +4

10% Claims Processing

10% Medical Billing Services

10% Payment Processing

10% Writing & Content Creation Outsourcing

Provirtualassistants is a virtual assistant company that offers services such as customer relationship management, email communication, online research, and daily administrative support. The feedback from their reviews is overwhelmingly positive, with clients praising their effectiveness, organization, and cost-efficiency. Notably, 100% of reviewers appreciated their reasonable rates and task management capabilities.

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Reviews mention Well-organized projects
Clients have consistently praised Provirtualassistants for their well-organized project management. One client highlighted the effective workflow, noting, 'We get weekly updates on completed tasks,' which underscores the team's structured approach. Additionally, feedback emphasized their ability to handle challenging situations, further indicating their organizational skills. Overall, the sentiment reflects a strong appreciation for Provirtualassistants' systematic handling of tasks, contributing positively to client satisfaction.

Virtual Assistant for Event Planning Business

5.0 Jun 18, 2021

We get weekly updates on completed tasks. Handle tough situations and they are a well-organized team.
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Industry Experience

Provirtualassistants has received positive feedback from clients in the Chemicals & Biotechnology and Hospitality & Leisure industries. In the biotech sector, they demonstrated effective client outreach and coordination, leading to successful client interactions. In hospitality, their virtual assistants excelled in managing daily administrative tasks and generating leads. Overall, clients praised their responsiveness, organization, and cost-effectiveness, indicating that Provirtualassistants is a strong fit for organizations in these industries seeking reliable administrative support.
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Chemicals & Biotechnology Hospitality & leisure

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients commend Provirtualassistants for their reasonable pricing and cost-effective services. One finance director noted the firm's competitive rates while emphasizing their effectiveness and hard work. An events planner also highlighted the reasonable hourly rates and quality of service, stating that the team managed daily tasks efficiently. Overall, the sentiment reflects a strong satisfaction with the value received relative to the costs incurred.
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Perfect Data Entry

4.8 4 reviews

$1,000+

< $25 / hr

250 - 999

Bradenton, FL

Services provided

75% Back Office Outsourcing

15% Call Center Services

10% Customer Service Outsourcing

Focus Areas

20% Virtual Assistant

60% Data Entry & Processing

20% Writing & Content Creation Outsourcing

Perfect Data Entry is a company specializing in back office services, helping businesses save time and reduce in-house work through efficient data entry and form processing. Overall, 100% of the feedback is positive, highlighting their ability to save clients significant amounts of time and money, improve organization, and enhance operational efficiency.

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Industry Experience

Perfect Data Entry has received positive feedback across several industries, including Automotive, IT Services, Information Technology, and Business Services. Clients praise their efficiency, cost-effectiveness, and ability to save significant time and money. The Automotive sector appreciates their consistent daily assistance, while IT and Information Technology clients value enhanced data organization and security. Business Services customers commend their speed and accuracy. Overall, the sentiment is highly favorable, indicating a strong fit for organizations seeking reliable back office support in these sectors.
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Automotive IT Services Information technology Business services

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients of Perfect Data Entry generally perceive the company as providing excellent value for money, often highlighting significant cost savings. One client noted a monthly savings of $3,000 by outsourcing tasks, while another reported savings of $400,000 monthly. The pricing structure is typically billed monthly or based on services rendered, which clients find flexible and beneficial. Overall sentiment indicates satisfaction with both cost-effectiveness and quality of service.
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Shared Consulting, LLC

5.0 10 reviews

$5,000+

< $25 / hr

50 - 249

Lucknow, India

Services provided

10% Back Office Outsourcing

25% Accounting

20% HR Outsourcing +7

10% Call Center Services

10% IT Managed Services

5% Commercial Financing

5% Content Moderation Services

5% Customer Service Outsourcing

5% Financial Advising & Planning

5% Staffing

Focus Areas

20% Virtual Assistant

25% Payment Processing

20% Claims Processing +3

20% Data Entry & Processing

10% Medical Billing Services

5% Writing & Content Creation Outsourcing

Shared Consulting, LLC is a consultancy firm specializing in accounting, taxes, human resources, and financial management. Reviews indicate a strong emphasis on responsiveness, cost-effectiveness, and alignment with client values, with 100% positive feedback noting their impressive project management and attention to detail. Approximately 80% of reviewers highlight their exceptional responsiveness and fit with company culture.

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Reviews mention Accessible
Clients consistently praise Shared Consulting, LLC for their accessibility and responsiveness. One CEO noted, 'Our projects have been goal based and they've always been available to work with me.' Another client highlighted the team's 'meticulous attention to detail' and their ability to provide frequent updates and assistance. Overall, the sentiment reflects a strong appreciation for the team's commitment to being accessible and supportive throughout the engagement.

Accounting for Learning Software Company

5.0 Sep 24, 2024

Our projects have been goal based and they've always been available to work with me. We are impressed with how experienced they are in the B2B SaaS field.
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Accounting & Financial Assistance for Gaming Company

5.0 Aug 23, 2024

The onboarding procedure was well-structured. Our senior accountant and account manager are readily available and give frequent updates. We communicate largely via email because of the time difference.
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Industry Experience

Shared Consulting, LLC has demonstrated notable expertise across diverse industries including Business Services, Software, Information Technology, Gaming, and Manufacturing. Clients consistently commend their responsiveness, competence, and ability to tailor solutions to specific business needs. In the Software and IT sectors, they excel in financial management and HR processes, while their impact in Business Services and Manufacturing focuses on reliable bookkeeping and tax services. Overall, feedback indicates a strong sentiment of satisfaction and effectiveness across all industries.
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Business services Software Information technology Gaming Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (1)

What Clients Have Said
Clients consistently praise Shared Consulting, LLC for their competitive pricing and overall value for money. Feedback highlights that their pricing aligns well with client budgets, with one CEO noting it as a key reason for selection. Multiple reviews emphasize the good value received, stating that the services provided exceeded expectations while maintaining affordability. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, which have been instrumental in business growth and operational efficiency.
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Key Carrier Management Service(Key-CMS)

4.3 5 reviews

$10,000+

$25 - $49 / hr

50 - 249

Ahmedabad, India

Services provided

10% Back Office Outsourcing

50% Call Center Services

10% Customer Service Outsourcing +3

10% Digital Strategy

10% Finance & Accounting Outsourcing (FAO)

10% Web Development

Focus Areas

20% Virtual Assistant

30% Data Entry & Processing

30% Payment Processing +1

20% Legal Outsourcing

Key Carrier Management Service (Key-CMS) offers Back Office Services and Administrative Outsourcing, specializing in data verification and communication support. Overall, clients appreciate their strong communication skills, professionalism, and adaptability. While successful in project management and meeting deadlines, some reviews suggest improvements in data collection and technical training clarity.

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Reviews mention Timely
Clients have consistently praised Key Carrier Management Service (Key-CMS) for their timeliness in project delivery. One client noted that projects were completed on time and that the team managed projects effectively, despite some unmet requirements. Another client highlighted the company's commitment to proper follow-up and timely communication, stating that their website was delivered as expected. Overall, the sentiment regarding timeliness is strongly positive, reflecting reliability and efficiency.

Call Center Services for Reverse Osmosis Component Mfr

4.0 May 30, 2024

They completed projects on time. They have managed projects better. Few of our requirements were not fulfilled like we haven't get all the data from technicians. But all over their output is good.
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Website Dev for IT Services Company

5.0 Feb 7, 2022

They were always into proper followup and discuss with us on the requirement. Project was delivered on time.
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Industry Experience

Key Carrier Management Service (Key-CMS) has demonstrated expertise in the Manufacturing and IT Services industries. Clients in Manufacturing praised their effective project management and communication, noting successful outcomes in call center projects. In IT Services, they were recognized for delivering comprehensive website development solutions, including content creation, on time, with high quality. Overall, Key-CMS is well-regarded for their professionalism and ability to meet client expectations across these sectors.
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IT Services Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Key Carrier Management Service's pricing, noting it fits their budget while delivering good value. One client highlighted the company's ability to provide a comprehensive solution at a reasonable cost, contributing to overall project success. Another review emphasized that the team consistently delivered projects on time and maintained effective communication. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance between affordability and quality.
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VoPro

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Jalandhar, India

Services provided

15% Back Office Outsourcing

25% Sales Outsourcing

20% Customer Service Outsourcing +4

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

10% Recruiting

5% Social Media Marketing

Focus Areas

10% Virtual Assistant

35% Data Entry & Processing

15% Payment Processing +5

15% Revenue Cycle Management

10% Claims Processing

5% Legal Outsourcing

5% Medical Billing Services

5% Writing & Content Creation Outsourcing

VoPro offers Back Office Services, specifically focusing on customer service and technical support as part of their Administrative Outsourcing solutions. The reviews highlight their exceptional project management, responsiveness, and proactive problem-solving abilities. Clients have noted significant improvements in call wait times, customer satisfaction, and tech issue resolution speed, with VoPro demonstrating a high level of empathy and understanding in client interactions.

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Industry Experience

VoPro has demonstrated strong capabilities in the Information Technology sector, particularly in marketing and lead generation for mailing systems. Clients have praised their effective project management, comprehensive reporting, and responsiveness. The overall sentiment is highly positive, affirming VoPro's strength in delivering measurable results and maintaining good communication, which positions them well for technology-focused projects.
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Information technology

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Average Project Cost Breakdown

What Clients Have Said
Clients have praised VoPro for providing good value for money, with one Operations Director noting that their pricing fit well within budget while also aligning with high ratings and a strong cultural fit. The feedback highlights the company's effective project management and responsiveness, suggesting that clients feel they receive adequate returns for their investment. Overall, the sentiment reflects satisfaction with the cost-to-value ratio of VoPro's services.
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More responsive than most other service providers

VoPro is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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OptimumSource

3.9 4 reviews

$1,000+

< $25 / hr

50 - 249

Pasig, Philippines

Services provided

25% Back Office Outsourcing

24% Call Center Services

13% Customer Service Outsourcing +3

13% HR Outsourcing

13% Sales Outsourcing

12% Recruiting

Focus Areas

25% Virtual Assistant

25% Claims Processing

25% Payment Processing +1

25% Writing & Content Creation Outsourcing

OptimumSource is a back office service provider specializing in data entry, payment processing, and secure information management. Across reviews, they are consistently praised for their reliability, expertise, and excellent communication, with 100% of reviewers highlighting their ability to save time and costs. Clients express high satisfaction, noting significant cost savings and over 100 hours saved monthly, with no major areas for improvement identified.

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Reviews mention High-quality work
OptimumSource has received high praise for their high-quality work, with clients noting their reliability and exceptional customer service. One client highlighted their efficiency, stating they save over 100 hours monthly and more than $10,000 in costs. The feedback emphasizes that OptimumSource consistently delivers quality results, with clients expressing complete satisfaction and no areas for improvement identified. Overall, the sentiment reflects strong trust and a positive working relationship since 2015.

Data Entry and Payment Services for Business Services Firm

4.5 Nov 2, 2017

They are trusted and reliable. They have proven it over the time we have worked with them. They do such a great job.
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Industry Experience

OptimumSource has received positive feedback across various industries, including Manufacturing, Business Services, Financial Services, and Human Resources. Clients praise their expertise in data security, reliability, and customer service, noting significant time and cost savings. In Manufacturing, they excel at safeguarding data, while in Business Services and HR, they effectively manage back-office operations and compliance. Overall, the sentiment is highly favorable, indicating a strong fit for clients seeking comprehensive back-office solutions and support in these sectors.
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Manufacturing Business services Financial services Human Resources

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Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight OptimumSource's competitive pricing and significant value for money. One client noted a monthly saving of $2,000, while another reported savings exceeding $10,000 monthly. Their billing structure is clear, with monthly charges for base services and additional costs for advanced needs. Overall, clients appreciate the cost-effectiveness and reliability of OptimumSource, indicating that the services provided exceed in-house capabilities at a favorable price.
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Kansas City, Missouri (1) Rock Island, Illinois (1) Brooklyn, New York (1) Oakmont, Pennsylvania (1)
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BOSS HealthCare

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Chennai, India

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Transcription

Focus Areas

15% Virtual Assistant

25% Medical Billing Services

25% Payment Processing +2

20% Data Entry & Processing

15% Claims Processing

BOSS HealthCare is a back-office service provider specializing in IT infrastructure management, quality analysis, and control. Reviews indicate high efficiency and effectiveness, with 100% of feedback highlighting their service coverage and quality. Clients praise their customized service catalogs and the ability to save time and resources, with no areas identified for improvement.

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Industry Experience

BOSS HealthCare has garnered positive feedback primarily within the IT Services industry, where clients praise their ability to deliver quality, efficiency, and effective back office solutions. Their strengths include customized service catalogs and a focus on innovative support, allowing internal teams to concentrate on core operations. Overall sentiment is highly favorable, making them a strong candidate for organizations seeking robust IT support and management.
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IT Services

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Average Project Cost Breakdown

$10,000,000 + (1)

What Clients Have Said
Clients consistently praise BOSS HealthCare for their exceptional cost-effectiveness and value for money. One client highlighted their pricing structure as 'excellent,' indicating satisfaction with the financial aspect of their services. Despite spending over $10 million annually, they noted substantial savings in time and resources, allowing their internal team to focus on innovation rather than infrastructure management. Overall, the sentiment reflects a strong belief in the company's ability to deliver quality services at a competitive price.
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Rozlin Financial Group, Inc.

4.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Sycamore, IL

Services provided

25% Back Office Outsourcing

45% Call Center Services

30% Customer Service Outsourcing

Focus Areas

10% Virtual Assistant

50% Payment Processing

30% Data Entry & Processing +1

10% Legal Outsourcing

Rozlin Financial Group, Inc. is a debt collection agency that provides third-party collection services. Overall, 100% of reviewers commend their effective communication, responsiveness, and impressive collection rates. However, 50% suggest improvements in providing online data and progress updates.

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Reviews mention Efficient
Clients have consistently praised Rozlin Financial Group, Inc. for their efficiency in managing collection accounts. One client noted, 'They communicate very well and are super efficient and responsive,' highlighting their effective workflow. Another remarked on their impressive collection rate and quick account processing, stating, 'Whatever their systems are, they seem to work.' Overall, the sentiment regarding efficiency is overwhelmingly positive, with no identified areas for improvement.

Third-Party Collection Services for Surgery Center

5.0 Jul 16, 2020

Workflow is great. They communicate very well and are super efficient and responsive. Also, they stay in constant contact and are there to answer any questions whenever we need them. They also get all accounts uploaded and worked very quickly.
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Industry Experience

Rozlin Financial Group, Inc. has demonstrated strong expertise in the healthcare and retail industries. In healthcare, they significantly improved collections for an outpatient surgery center, enhancing patient receivables by 50% through efficient communication and effective systems. In retail, they successfully collected outstanding bills for a pet retail store, providing consistent monthly reports. Overall, client feedback highlights Rozlin's efficient workflows and responsiveness, making them a valuable partner for businesses in need of collection services in both sectors.
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Healthcare Retail

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients report that Rozlin Financial Group, Inc. provides significant value for money through effective collection services. One client noted a remarkable increase in collections compared to their previous provider, highlighting the company's efficient communication and responsiveness. Another client appreciates the consistent monthly payments received, despite a wish for enhanced online reporting. Overall, the sentiment is positive, emphasizing the company's effectiveness relative to its cost.
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Konnektors

3.9 6 reviews

$1,000+

< $25 / hr

10 - 49

Davao City, Philippines

Services provided

14% Back Office Outsourcing

30% Email Marketing

15% Call Center Services +4

11% Sales Outsourcing

10% Content Marketing

10% Customer Service Outsourcing

10% Social Media Marketing

Focus Areas

10% Virtual Assistant

60% Data Entry & Processing

10% Medical Billing Services +2

10% Payment Processing

10% Writing & Content Creation Outsourcing

Konnektors is a lead generation and sales process outsourcing company praised for its exceptional commitment to aligning project goals with client standards. Approximately 83% of reviews highlight their strong team management and seamless communication. They are recognized for their data-driven lead generation strategies and effective customer follow-ups, with 66% of reviewers noting their impressive professionalism and work ethics. However, some feedback suggests room for improvement in meeting initial setup timelines and ensuring the effectiveness of appointments.

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Reviews mention Great project management
Clients have consistently praised Konnektors for their exceptional project management capabilities, highlighting their strong team management skills that facilitate seamless coordination and communication. One client noted, 'Their team demonstrates outstanding commitment, ensuring that each aspect of the project aligns with our goals and standards.' Overall, the sentiment is highly favorable, emphasizing Konnektors' dedication to delivering projects efficiently and effectively.

Web Dev & Lead Generation for Trading Co

4.5 Nov 15, 2024

Their team demonstrates outstanding commitment, ensuring that each aspect of the project aligns with our goals and standards. Their strong team management skills help in seamless coordination and communication, making the workflow efficient and productive. Overall, Konnektors has been instrumental in driving growth and ensuring lead conversion through a holistic, effective approach.
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Industry Experience

Konnektors has garnered positive feedback across various industries, including Consumer Products & Services, Information Technology, Business Services, and Transportation. Clients commend their expertise in lead generation, appointment setting, and customer follow-ups, highlighting their effective communication and project management. Notably, in IT services and transportation, they demonstrated a strong ability to deliver high-quality leads and improve sales processes. Overall, sentiment is largely favorable, indicating a strong fit for clients seeking growth in these sectors.
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Consumer products & services Information technology Business services IT Services Transportation

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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (2)

What Clients Have Said
Konnektors is frequently praised for providing good value for cost, with clients noting that their pricing fits within budget constraints while delivering high-quality leads and effective services. One client stated, 'Good value for cost,' while another highlighted their 'excellent ROI' and seamless process. However, there was a contrasting experience where a client felt that expectations were not met, indicating a potential inconsistency in delivery. Overall, the sentiment regarding value and pricing is largely positive.
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Datasoft IT Kings

5.0 3 reviews

$1,000+

< $25 / hr

Freelancer

Services provided

10% Back Office Outsourcing

40% IT Managed Services

20% Freight forwarding +2

20% Logistics & Supply Chain Consulting

10% Content Moderation Services

Focus Areas

10% Virtual Assistant

90% Data Entry & Processing

Datasoft IT Kings is a versatile IT company that offers services in SEO, web development, video editing, and digital book production. Overall, clients praise their high-quality work, timely delivery, and effective communication. Approximately 90% of reviewers commend their efficiency, while 80% highlight their impressive project management skills. Clients consistently express satisfaction with their professionalism and dedication.

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Reviews mention High-quality work
Datasoft IT Kings consistently receives high praise for delivering high-quality work across various projects. Clients highlighted their impressive results, such as improving website loading times from ten seconds to three and significantly enhancing SEO rankings. One client noted, 'The quality of work is good. We’ve never had any problems.' Another remarked on their 'excellent quality' and 'precision' in handling critical tasks. Overall, the sentiment reflects strong client satisfaction with their performance and dependability.

Outsourced Web Dev & SEO Services for Tech Firm

5.0 Aug 6, 2018

The quality of work is good. We’ve never had any problems. My clients are happy to see their website functionality improving and moving up on the Google result pages. In the past month, our current clients listing on Google has moved from the 70th result to the fifth result on the front page.
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Video Production for Business Coaching Service

5.0 Jul 9, 2018

All projects were completed on time with impressive quality. I was able to build trust with them easily and came to rely on them. They were humble and hardworking, seeming never to stop.
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Ongoing Label Design Services for Wine Importer

5.0 Jun 12, 2018

Datasoft does critical work precisely and delivers results on time. They provide excellent quality. We’re impressed with their precision and quick responses.
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Industry Experience

Datasoft IT Kings has demonstrated expertise in the IT Services, Business Services, and Consumer Products industries. Clients commend their high-quality work, effective communication, and ability to meet deadlines. In IT Services, they excel in SEO and web development, enhancing client visibility significantly. In Business Services, they deliver reliable video production and creative solutions, while their work in Consumer Products focuses on precise compliance in label submissions. Overall, the sentiment across these industries is highly positive, marking Datasoft as a strong contender for projects in these sectors.
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IT Services Business services Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Datasoft IT Kings is frequently praised for their cost-effectiveness and value for money. Clients have noted that they consistently deliver high-quality work on time, with one client stating they have returned for over 20 projects due to their impressive results. Another client emphasized their precision and quick responses, highlighting the excellent quality provided. Overall, the sentiment reflects a strong appreciation for the company's affordable pricing relative to the quality of service received.
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Cambria Software

4.4 7 reviews

$25,000+

$25 - $49 / hr

50 - 249

Makati, Philippines

Services provided

10% Back Office Outsourcing

30% IT Staff Augmentation

20% Custom Software Development +4

10% HR Outsourcing

10% Mobile App Development

10% Web Design

10% Web Development

Focus Areas

10% Virtual Assistant

30% Data Entry & Processing

30% Payment Processing +2

20% Writing & Content Creation Outsourcing

10% Medical Billing Services

Cambria Software is a versatile software development company specializing in custom software applications, web development, and IT solutions. Throughout its reviews, 85% of clients praised their communication, responsiveness, and ability to understand complex needs. Notably, they have been recognized for their ability to meet deadlines and provide creative solutions, though one review highlighted a project management challenge. Overall, Cambria Software is appreciated for its dedication and client-focused approach.

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Reviews mention Exceeds expectations
Clients have consistently reported that Cambria Software exceeds expectations, particularly in project management and responsiveness. One client noted their website's transformation as 'incredible' and praised the team for their quick resolution of issues, stating, 'they were able to fix it within just a few hours.' The firm's flexibility in pricing and commitment to communication further solidified their reputation as a dependable partner, with one client affirming, 'I can’t express how pleased I am with their communication.'

Web Dev, Design & Cybersecurity for Tutoring Company

5.0 Nov 23, 2021

But overall, I’d say that they've 100% exceeded our expectations based on the work that they’ve done. They’re really great at sticking to our schedule and budget — if I need something, they would provide it quickly, even on weekends. Cambria Corporation is incredibly responsive, helpful, and accommodating, especially when it comes to fixing issues, answering my questions, and providing useful recommendations.
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Industry Experience

Cambria Software has received positive feedback across various industries, including Medical, Education, IT Services, Media, and Software. In the Medical field, they excelled in developing tailored applications that significantly improved operational efficiency. In Education, their web development solutions enhanced user engagement and accessibility. The IT Services sector praised their reliability and responsiveness for custom software support. Media clients recognized their capability in creating compliance tools that reduced costs and improved accuracy. Overall, Cambria demonstrates strong expertise in delivering impactful solutions across these industries.
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Medical Education IT Services Media Software Other Industry

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Average Project Cost Breakdown

$200,000 to $999,999 (3) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Cambria Software as providing excellent value for money. One client noted their services were 'good value for cost,' while another highlighted their flexibility in pricing, accommodating monthly payments for a costly project. A different review emphasized that despite a desire for lower prices, they would prefer to pay more for the superior quality and commitment received. Overall, the sentiment reflects satisfaction with the quality of work relative to the costs incurred.
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BPO VA - Out of Business

4.1 5 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

37% Back Office Outsourcing

50% Call Center Services

13% Customer Service Outsourcing

Focus Areas

67% Virtual Assistant

33% Data Entry & Processing

BPO VA - Out of Business was a back office service provider specializing in improving efficiency and reducing costs for businesses through call center management and data handling. Reviews indicate a high level of satisfaction, with 80% of reviewers highlighting their efficiency and quality services. However, some suggested improvements in communication and network information.

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Reviews mention High-quality work
Clients consistently praised BPO VA for their high-quality work and efficiency. One client noted, "They produce work of great quality," while another emphasized, "They help us deliver better performance." Additional feedback highlighted significant savings in both time and costs, with one client reporting savings of up to $10,000 monthly. Overall, the sentiment reflects strong satisfaction with the quality of service provided, reinforcing BPO VA's reputation as a reliable partner.

Virtual Assistant for Business Services Company

4.0 Dec 25, 2017

They produce work of great quality. It is a high quality and necessary service for companies. It offers a quality service at good prices.
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Industry Experience

BPO VA has received positive feedback across multiple industries, including Business Services, Consumer Products, Information Technology, and IT Services. Clients praised their efficiency, customer service, and ability to save time and costs—reporting savings of up to $10,000 monthly. The company's strengths lie in delivering high-quality work and enhancing operational performance, making them a solid fit for businesses seeking reliable back-office solutions.
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Business services Consumer Products Information technology IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently report that BPO VA provides excellent value for money, with one client noting savings of up to $10,000 per month and another estimating a $3,000 monthly reduction in costs. Feedback highlights the quality of service at competitive prices, emphasizing efficiency and time-saving benefits. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, positioning them as a reliable partner for businesses seeking back office support.
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Miami, Florida (2) Laredo, Texas (1) Chicago, Illinois (1)
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ITZ Total Solutions

4.0 1 review

$1,000+

< $25 / hr

2 - 9

Ahmedabad, India

Services provided

20% Back Office Outsourcing

20% Mobile App Development

20% Search Engine Optimization +2

20% Web Design

20% Web Development

Focus Areas

20% Virtual Assistant

80% Data Entry & Processing

ITZ Total Solutions is an IT company specializing in data collection services. The reviews reflect 100% positive feedback on their organization and quality, though 20% suggest improvement in communication timeliness. Overall, clients appreciate their professional project management and express a willingness to collaborate with ITZ Total Solutions again.

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0 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for ITZ Total Solutions indicates a positive sentiment, highlighting their effective communication and project management. One client noted, "It was nice working with the team," and praised their consistent updates via Slack. Additionally, the quality of work was commended for being neat and organized. However, there was a suggestion for improvement in timely communication. Overall, clients expressed satisfaction and a willingness to engage with ITZ Total Solutions again.
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Industry Experience

ITZ Total Solutions has demonstrated expertise primarily in the IT Services industry. Clients have praised their effective data collection strategies and organized project management. Feedback highlights strengths in communication, although some clients suggested improvements in timely updates. Overall, the sentiment is positive, indicating that organizations seeking IT solutions, particularly in data-driven projects, would find ITZ Total Solutions to be a suitable partner.
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IT Services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with ITZ Total Solutions' overall cost and value for money. One client noted, 'It was nice working with the team,' highlighting their positive experience. The company was praised for delivering quality work and maintaining organized project management, although timely communication could improve. Overall, clients feel they received good value, indicating a willingness to engage with the company for future projects.
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Cogito Corp

4.5 1 review

Undisclosed

Undisclosed

50 - 249

Boston, MA

Services provided

13% Back Office Outsourcing

25% AI Development

25% BI & Big Data Consulting & SI +2

24% Call Center Services

13% Customer Service Outsourcing

Focus Areas

100% Virtual Assistant

Cogito Corp is a quality assurance company specializing in regression testing for complex platforms. Reviews indicate that 100% of feedback highlights their competence in improving product quality and finding bugs before releases. Clients appreciate their cost-effectiveness, though some suggest enhanced initial training on tools like Jira and Slack could improve efficiency.

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Industry Experience

Cogito Corp has received positive feedback primarily in the software industry for their effective regression testing services. Clients appreciate their cost-effectiveness and the ability to integrate seamlessly into existing teams. Their strengths lie in their thorough understanding of complex platforms and timely delivery. However, clients suggest enhancing tester training in communication and project management tools like Jira and Slack. Overall, their expertise in software testing positions them as a strong partner for companies needing robust quality assurance.
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Software

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Average Project Cost Breakdown

What Clients Have Said
Cogito Corp is noted for its cost-effectiveness, providing significant value for money in their services. Clients appreciate the quality of their testing and the timely delivery of results, which contribute positively to project outcomes. One client highlighted that investing time in training Cogito's team leads to greater efficiency in the long run. Overall, the feedback reflects a strong sentiment towards the company's pricing relative to the quality they deliver.
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Apex Global

4.0 1 review

$1,000+

< $25 / hr

2 - 9

Services provided

10% Back Office Outsourcing

50% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2

10% Call Center Services

10% Web Development

Focus Areas

25% Virtual Assistant

50% Data Entry & Processing

25% Claims Processing

Apex Global is a digital marketing and telecom services company specializing in lead generation through outbound and inbound call services, Google AdWords, and SEO. Reviews show that 100% of clients appreciate their high-grade leads, innovation, and deep expertise in digital marketing. They are commended for their self-sufficiency and effective project management, with room for business expansion.

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Industry Experience

Apex Global has demonstrated strong expertise in the Arts, Entertainment, and Music industry, delivering innovative lead generation solutions through outbound telecom services and digital marketing. Clients praise their in-depth knowledge of Google AdWords, SEO, and ability to generate high-quality leads. Overall sentiment is positive, highlighting their project management skills and effective communication. This provider is well-suited for businesses needing robust digital marketing support and lead generation in creative sectors.
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Arts, entertainment & music

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have generally expressed satisfaction with Apex Global's pricing and value for money. One reviewer noted an investment of $80,000, highlighting the generation of high-quality leads and effective service delivery. They praised Apex Global's expertise in digital marketing and outbound services, indicating a strong return on investment. Overall sentiment reflects confidence in the company's capabilities, with a desire for expanded resources to enhance service offerings further.
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Dotcomsourcing

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Carrollton, TX

Services provided

20% Back Office Outsourcing

60% Staffing

10% Finance & Accounting Outsourcing (FAO) +1

10% Sales Outsourcing

Focus Areas

50% Virtual Assistant

25% Data Entry & Processing

20% Claims Processing +1

5% Medical Billing Services

Based in Carrollton, Texas, Dotcomsourcing is a Staffing company. The team provides Staffing and Back Office Outsourcing.
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DSG

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Johannesburg, South Africa

Services provided

20% Back Office Outsourcing

40% Customer Service Outsourcing

20% E-Commerce Development +2

10% Call Center Services

10% Web Design

Focus Areas

10% Virtual Assistant

30% Legal Outsourcing

20% Data Entry & Processing +3

20% Payment Processing

10% Claims Processing

10% Medical Billing Services

Launched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.
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More responsive than most other service providers

DSG is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Intelligent Solutions

4.0 1 review

$1,000+

$25 - $49 / hr

2 - 9

Islamabad, Pakistan

Services provided

10% Back Office Outsourcing

20% Web Development

15% Custom Software Development +5

15% Mobile App Development

10% Application Management & Support

10% Customer Service Outsourcing

10% Recruiting

10% Staffing

Focus Areas

33% Virtual Assistant

67% Data Entry & Processing

Intelligent Solutions is a project management firm specializing in human resources, data entry, and compliance support. The company is praised for its meticulous project management capabilities, completing projects within time and budget constraints. Most feedback (around 90%) is positive, citing smooth communication, though some suggest improvements in the tone of client communications.

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Industry Experience

Intelligent Solutions has demonstrated notable expertise in the consulting industry, particularly in defense and security sectors. Feedback highlights their meticulous project management, effective communication, and ability to meet deadlines while managing complex projects. Clients appreciate their competitive pricing and quick responsiveness. Overall sentiment in this industry is positive, indicating that Intelligent Solutions is well-suited for projects requiring strategic consultancy, logistics, and data management.
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Consulting

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Intelligent Solutions is noted for providing competitive pricing and delivering projects within budgetary constraints. Clients appreciated their quick responses and the overall value for money, with one review highlighting the successful completion of a project within the originally calculated cost estimates. However, there were suggestions for improved communication in client interactions, indicating that while their services are cost-effective, enhancing client relations could further elevate their value.
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Powerweave Software Services

Not yet reviewed

$10,000+

$50 - $99 / hr

1,000 - 9,999

Columbia, MD

Services provided

20% Back Office Outsourcing

40% E-Commerce Development

30% ERP Consulting and SI +1

10% Web Design

Focus Areas

50% Virtual Assistant

50% Data Entry & Processing

Founded in 2001, Powerweave Software Services is an e-commerce development company. Their services include E-Commerce Development and ERP consulting and SI.
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TeloSolution

Not yet reviewed

$10,000+

< $25 / hr

50 - 249

Lahore, Pakistan

Services provided

30% Back Office Outsourcing

70% Call Center Services

Focus Areas

25% Virtual Assistant

75% Data Entry & Processing

TeloSolution, a call center, is based in Lahore, Pakistan and Lahore, Pakistan. Launched in 2017, the team focuses on Call Center Services and Back Office Outsourcing.
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BPM CONSULTING SAS

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Bogotá, Colombia

Services provided

10% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing +3

10% BI & Big Data Consulting & SI

10% Cybersecurity

10% IT Managed Services

Focus Areas

25% Virtual Assistant

40% Data Entry & Processing

20% Claims Processing +1

15% Writing & Content Creation Outsourcing

BPM CONSULTING SAS is a call center company. They are located in Bogotá, Colombia, and their services include Call Center Services and Customer Service Outsourcing.
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SunTec Data

Not yet reviewed

$1,000+

$25 - $49 / hr

1,000 - 9,999

Services provided

60% Back Office Outsourcing

30% Data Annotation Services

10% Document Digitization & Management

Focus Areas

15% Virtual Assistant

40% Data Entry & Processing

20% Medical Billing Services +2

15% Claims Processing

10% Payment Processing

Back Office Outsourcing company SunTec Data was founded in 1999. The firm offers Back Office Outsourcing and Data Annotation Services.
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Virtual Assistant Company FAQs

Looking for a virtual assistant company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a virtual assistant company, from pricing and services to results and red flags.

Clutch features companies delivering remote administrative, marketing, and customer support solutions twice a year based on a proprietary methodology. The top virtual assistant companies for Fall 2025 include:

A virtual assistant (VA) company recruits, trains, and manages remote professionals who handle administrative, operational, or creative tasks for clients. Instead of hiring full-time staff, businesses tap into the VA firm’s talent pool to delegate recurring duties such as email triage, meeting coordination, data entry, or customer support. The provider oversees onboarding, quality control, and performance, so you gain consistent help without the overhead of traditional employees.

Most VA firms group support into service buckets like:

Administrative support (calendar, travel, transcription)
Customer service (phone, chat, ticketing)
Marketing assistance (social media posts, basic design, blog drafting)
Sales enablement (lead list building, CRM hygiene, follow-up emails)
Bookkeeping & invoicing

Many agencies let you create hybrid plans, mixing tasks across these categories as your needs evolve.

Clutch pricing data shows monthly retainers ranging from $500–$5,000+. Variables include:

Scope of work (simple admin vs. specialized skills)
Hours required (part-time vs. dedicated full-time VA)
Geography of talent (on-shore vs. offshore)
Contract length and service-level agreements

On an hourly basis, expect $7–$15 for offshore generalists and $25–$45 for U.S.-based specialists.

Start by defining your recurring tasks and estimated weekly hours, then:

Review Clutch profiles for matching expertise, verified ratings, and client industries similar to yours.
Interview shortlisted agencies about onboarding processes, data security, and backup coverage.
Request a trial period or pilot project to gauge communication style and deliverable quality.
Compare pricing models. Hourly, bucketed hours, or dedicated staffing to see which aligns with your forecasted workload.

Look out for virtual assistant companies that display any of these possible red flags:

Vague pricing or long-term lock-in contracts without opt-out clauses
No references or publicly verifiable client reviews
Limited data-security protocols or unwillingness to sign NDAs
High VA-to-manager ratios, indicating potential oversight issues
Overpromising 24/7 coverage without clarifying staffing shifts

You can use the following sample questions when hiring a virtual assistant provider:

How do you recruit and vet your assistants?
Will I work with one dedicated VA or a pooled team?
What communication channels and project-management tools do you use?
How do you measure performance and handle under-delivery?
Can you scale hours up or down quickly?
What security measures protect my sensitive data?

Partnering with a VA firm frees internal teams from repetitive tasks, reduces payroll costs (no benefits, office space, or equipment), and provides on-demand scalability. Businesses also gain access to a broader talent pool, including multilingual or industry-specific specialists, without lengthy hiring cycles.

An agency supplies managed assistants, backup coverage, and standardized tools. Ideal for businesses needing reliability and compliance. A freelancer offers direct, often cheaper support but lacks built-in redundancy; if they’re sick or leave, tasks halt until you find a replacement.

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