Sydpro has rapidly grown its reputation among Australian Startups and Small to Medium Enterprises for providing technical resources and remote workforce solutions since 2014. We specialise in both ICT and Accounting & Finance personnel.
We are a team of dedicated professionals, many with more than 15 years of relevant industry experience, and we are devoted to improving the staff solution operational efficiencies for your business.
Sydpro's offshore offices are serviced by a full-function HR team dedicated to providing the support normally expected in high-functioning offices. We take a "people-first" approach to staff engagement, meaning your staff has all they need to deliver high-end results for your business.
Offshore Staffing Solutions
Operating in multiple markets, Sydpro attracts top-end talent for your teams. Our Talent Team is continuously active in their respective candidate markets, ensuring that only the best resources are introduced to you. We want you to succeed!
Sydpro prioritises inherent and learned skills according to your exact requirements. English communication skills, for example, can be prioritised to suit any need.
Flexible Engagement Models.
Sydpro is agile and flexible. We collaborate on tailor-made recruitment solutions that suit your business needs:
Full-Time Offshore Hires on rolling annual service agreements
Contract Offshore Hires - fixed-term.
Onshore Recruitment Solutions (Australia and New Zealand)
Savings in Human Capital Costs
Our offshore staffing solutions are typically 60% more cost-effective than equivalent onshore hiring. And, Sydpro's monthly invoicing covers all costs, ensuring predictable budget management and seamless resource planning.
Included - all offshore hires:
A Modern, clean and welcoming workspaces and office community
Sydpro Pty Ltd offers competitive pricing and strong value for cost, with clients noting exceptional service and effective offshore support. They have successfully sourced skilled engineers for projects, leading to high retention and satisfaction, although considerations for foreign exchange impacts were noted.
"They enabled us to meet service delivery commitments to our customers."
Jan 24, 2023
Director of Professional Services, Nuago
Craig Howarth
Verified
Other industries
Adelaide, Australia
51-200 Employees
Online Review
Verified
An IT services company has hired Sydpro Pty Ltd for staff augmentation. They’re tasked with hiring skilled engineers skilled in Microsoft 365 and Azure.
Sydpro Pty Ltd has successfully delivered high-quality work, helping the client meet their commitments to end clients. They have communicated frequently and responded to feedback promptly, ensuring an effective workflow. Their flexibility and supportive attitude are hallmarks of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the Director of Professional Services for an IT Services company that's based in Adelaide, South Australia.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Sydpro Pty Ltd?
We needed skilled engineers for in-demand skill sets such as Microsoft 365 and Azure and engaged Sydpro to provide skilled engineers from Sri Lanka.
SOLUTION
How did you select this agency and what were the deciding factors?
The market in Adelaide has always been tight, and the skills shortage on the back of the pandemic has only made things worse. We realised that we needed to start thinking 'outside of the box' and looked at a number of options for sourcing talent from overseas. Sydpro stood out for a number of reasons. You're dealing with an Australian company, service is exceptional, they can source both locally and overseas, and have established operations to support offshore staff in Sri Lanka.
Describe the project in detail and walk through the stages of the project.
The Professional Services team performs the delivery of technology solutions for Nuago's clients. Delivery is typically performed as a formal project. While Nuago delivers solutions across a range of technologies, the requirement in this instance was for candidates with M365 skills.
Describe the recruitment process in detail.
We actively monitor both the utilisation of resources within the Professional Services team and the forward sales piepline to identify triggers for new hires and specific skills required. Recuitment for the resources with the appropriate skills (both internally and externally) will then be performed.
RESULTS & FEEDBACK
Can you share any outcomes from the engagement that demonstrate progress or success?
With Sydpro's support we have been able to source two skilled engineers from Sri Lanka - a Technical Consultant in Professional Services, and a Level 3 Suppport Engineer in Managed Services. They enabled us to meet service delivery commitments to our customers.
How effective was the workflow between your team and theirs?
I spoke to numerous organizations whilst investigating options for staff augmentation. The key feedback provided was to ensure a quality onboarding experience and to ensure that offshore personnel were properly supported as they come up to speed. This has held true in our experience - we had to step up and make sure we provided them with the support they needed to be successful in their roles. This would hold true for anyone working 100% remote.
What did you find most impressive or unique about this company?
Working with an Australian company is very important from a commercial and legal standpoint. Having offices in Columbo with HR staff to support offshore staff on the ground is also very beneficial.
Are there any areas for improvement or something they could have done differently?
No none.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
BI Staffing Project for SaaS Data & Analytics Company
IT Staff AugmentationStaffing
$200,000 to $999,999
Jan. 2020 - Jan. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We saw evidence of team building and skill building and socialisation continue during the lifecycle of the employees."
Jan 22, 2023
Chief Revenue Officer, Octopus BI
Trevor Furness
Verified
Other industries
Sydney, Australia
11-50 Employees
Online Review
Verified
A B2B SaaS data and analytics company hired Sydpro Pty Ltd for staff augmentation services. They’re tasked with needs analysis, resume review, and automated shortlisting processes, among other requirements.
Thanks to Sydpro's work, the client has increased its staffing resources by 100%. The team communicated regularly through daily check-ins. They had a strong philosophy of staff well-being.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the CRO of a B2B SaaS data and analytics business servicing 180+ customers in 20+ countries
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Sydpro Pty Ltd?
When I first joined the company we retained legacy staff and as we were growing exponentially we needed to ensure access to highly skilled individuals in the BI engineering, data science and development teams to future proof our delivery capacities. In addition we needed a capable partner that could identify and support future requirements
SOLUTION
How did you select this vendor and what were the deciding factors?
We went to market directly and reviewed a number of vendors in the local and offshore space. Sydpro was selected due to strong experience servicing complimentary companies and value for money.
Describe the project in detail and walk through the stages of the project.
We engaged in needs analysis, resume review and automated shortlisting processes and as the drive continued, we had increased confidence in the performance of staff and the likelihood of additional high quality recruits
How many resources from the vendor's team worked with you, and what were their positions?
We had a main commercial contact as well as engagement from talent search and the staff onboarding team
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
High levels of retention by us with recruits beginning in some cases career development and progression. We've increased to 100% of our staffing resources being sourced by Sydpro over the last few months
How effective was the workflow between your team and theirs?
Regular interactions and check ins with the business and the employees directly as well as attention to any adhoc requirements we had as a business
What did you find most impressive or unique about this company?
Sydpro has a strong philosophy of staff wellbeing and we saw evidence of team building and skill building and socialisation continue during the lifecycle of the employees
Are there any areas for improvement or something they could have done differently?
Thinking about foreign exchange impacts for offshore resources was a surprise to everyone and pegging currency to AUD upfront probably makes more sense in 2023 than id did earlier in the project
RATINGS
5.0
"Great team and great service"
Quality
5.0
Service & Deliverables
"attention to detail"
Schedule
5.0
On time / deadlines
"local and offshore team suited our Australian business hours requirements for interactions"
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