Amini Business Consulting

BACKGROUND

Introduce your business and what you do there.

I'm the director of a grab-and-go cafe in Nairobi. We've been open for one year.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Amini Business Consulting?

 We needed help streamlining our operations.

SOLUTION

What was the scope of their involvement?

Amini Business Consulting assisted us with creating streamlined ways of hiring new staff, including interview questions, checklists, onboarding materials, and a rating system. They also helped us create documents, including leave requests, mission, and vision statements.

What is the team composition?

We worked with two teammates from Amini Business Consulting.

How did you come to work with Amini Business Consulting?

Amini Business Consulting was a direct referral. I had worked with them previously.

What is the status of this engagement?

We worked together from April to August 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Amini Business Consulting delivered a hiring kit for new staff. We noticed faster onboarding, better staff retention, and improved staff quality.

How did Amini Business Consulting perform from a project management standpoint?

Amini Business Consulting was very professional and kept us on track when we weren't being timely. They delivered on time and were always available to do walkthroughs. We communicated via virtual calls.

What did you find most impressive about them?

Their attention to detail regarding our needs was impressive.

Are there any areas they could improve?

No, they were fabulous.

BACKGROUND

Please describe your company and position.

I am the CEO of Talking brains center

Describe what your company does in a single sentence.

Talking brains center is a therapy center providing speech therapy, occupational therapy and psychology services to patients with neurological or neurodevelopmental disorders 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Amini Business Consulting to accomplish?

• Develop the human relations department
• Develop plan of growth
• Develop kpi

SOLUTION

How did you find Amini Business Consulting?

Community event

Why did you select Amini Business Consulting over others?

• Referred to me
• Company values aligned

How many teammates from Amini Business Consulting were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They developed a personal career growth for each department, a training program for the administration team, a KPI for the therapists and for the administration team depending on the strategies given 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All the deliverables were used 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very punctional, they responded to our needs and they continue the follow-up of the KPI even when the project is done 

What was your primary form of communication with Amini Business Consulting?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very clear, trustful, good listening skills and they delivered the services that we wanted with achievable goals

Are there any areas for improvement or something Amini Business Consulting could have done differently?

Honestly nothing more to add