Best Virtual Assistant Companies & Services
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$1,000+< $25 / hr250 - 999Portland, ORServices provided
70% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
75% Virtual Assistant25% Data Entry & ProcessingSee all 43 projectsPrialto is a Business Process Outsourcing company specializing in Administrative Support Services and Remote Office Support. Clients praise their ability to improve efficiency, with 88% of reviews highlighting time savings and improved organization. The company is commended for responsive communication and a supportive team structure, though some suggest industry-specific improvements. Overall, Prialto is a reliable choice for administrative outsourcing needs.
Reviews mention Helpful
Clients express high satisfaction with Prialto's services, noting the exceptional support and efficiency of their virtual assistants. One client highlighted how the assistant proactively solved problems and contributed to significant time savings, enabling a focus on higher-impact tasks. Another praised the well-documented processes and the team's responsiveness. Overall, the feedback emphasizes Prialto's professionalism, helpfulness, and commitment to creating effective solutions, with no reported areas for improvement.-
Virtual Assistant Services for Healthcare Technology Company
5.0 Apr 16, 2025Yes, they are extremely responsive and helped set things up with well-documented processes. Really great personal care from everyone, from Sales to Ops, everyone is super helpful and engaged.
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Staff Augmentation for Technology Consultancy
5.0 May 30, 2025Prialto provides excellent services, and their assistants work together as a team to create solutions to the problems we encounter. Their account and delivery teams have been invaluable in recommending effective ways to address issues that my assistant and I experience. They value creating SOPs and guidance for repeating tasks - I value this approach as it brings a system to tasks I was handling one-off, without my needing to create all the structure.
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5 of 6 reviews are 5 stars4 new reviews for Back Office Outsourcing servicesLess than $10,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Recent client feedback on Prialto reveals a strong overall sentiment of satisfaction, highlighting their effective administrative support and project management. Clients noted significant time savings, with one reporting a gain of 10 hours per week to focus on high-impact tasks. The team's proactive communication and collaborative approach were praised, although some clients suggested improvements in industry-specific knowledge. Overall, Prialto is recognized for their high-quality service, flexibility, and the ability to integrate seamlessly into clients' operations.Was this helpful?
18 of 19 Back Office Outsourcing reviews are 5 stars4 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 19 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Growth Acceleration Platform
5.0 — Prialto provides ongoing back-office support for a growth acceleration platform. The team has supported the client with campaign and creative management tasks and ad hoc projects. Read moreWas this helpful?
Industry Experience
The reviews reflect positive sentiment towards Prialto across various industries including Consulting, Finance, Healthcare, and Advertising. Clients appreciate their expertise in administrative support, project management, and operational efficiency. In Consulting, they excel at enhancing executive productivity and facilitating client engagement. In Finance, they streamline communication and data management. Healthcare clients value their patient scheduling support. Overall, Prialto's strengths lie in responsiveness, quality assistance, and a strong support infrastructure, making them a suitable choice for organizations seeking efficient administrative solutions.
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Consulting Software eCommerce Business services Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing BanksWas this helpful?
$1,000+< $25 / hr1,000 - 9,999Hollywood, FLServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +310% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingFocus Areas
25% Virtual Assistant25% Data Entry & Processing10% Claims Processing +410% Legal Outsourcing10% Medical Billing Services10% Payment Processing10% Writing & Content Creation OutsourcingSee all 166 projectsRemote CoWorker offers Remote Office Support and Back Office Services, specializing in Business Process Outsourcing with a focus on administrative support. Reviews indicate exemplary project management and timeliness, with 100% of feedback highlighting effective communication and professional service. Clients appreciate the skill and efficiency of their virtual assistants, with no negative feedback reported across reviews.
Reviews mention Puts the customer first
The reviews indicate a strong sentiment of customer-centricity at Remote CoWorker, highlighted by the CEO's appreciation for the COO's direct involvement with lower-level staff. Clients noted the responsiveness of team members, particularly in accommodating schedules and training VAs on company SOPs. The overall feedback emphasizes a commitment to aligning with client values and delivering measurable results, such as a 2:1 ROI within the first week.-
Staff Augmentation for Digital Marketing Agency
5.0 Apr 4, 2024The COO of a large corporation actually takes the time to work with people many levels below him. The project manager actually helps take your company's SOPs and train the VAs. I did not expect this level of engagement from the agency.
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Staff Augmentation for Design Agency
5.0 Jun 17, 2021I found that this company actually cares about my business and is not just looking to bill me.
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20 of 23 Virtual Assistant reviews are 5 stars8 new reviews for Virtual Assistant in past 6 monthsLess than $10,000 avg. project costVirtual Assistant Experience
Remote CoWorker has garnered overwhelmingly positive feedback within the Virtual Assistant service, with 95% of clients reporting satisfaction. Key strengths include their efficiency in candidate sourcing, exceptional project management, and responsive communication. Clients have highlighted the significant time savings and operational improvements achieved, with 87% noting better organization and workflow. Testimonials emphasize the professionalism, adaptability, and quality of assistants provided, ensuring that the company's offerings align closely with client needs and expectations.
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49 of 61 Back Office Outsourcing reviews are 5 stars16 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 61 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Virtual Assistant Services for Physical Therapy Clinic
5.0 — Remote CoWorker provides a virtual assistant for a physical therapy clinic. They manage the calendar, handle patient intake forms, send appointment reminders, manage SMM efforts, and perform Read moreWas this helpful?
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$1,000+< $25 / hr10 - 49Armenia, ColombiaServices provided
15% Back Office Outsourcing20% Recruiting20% Staffing +415% Customer Service Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process OutsourcingFocus Areas
40% Virtual Assistant40% Data Entry & Processing10% Legal Outsourcing +110% Writing & Content Creation OutsourcingSee all 7 projectsSharkhelpers is a Business Process Outsourcing (BPO) company specializing in Offshore Administrative Services and Remote Back Office Solutions. The company's reviews reflect a 100% positive sentiment, with 100% of reviewers highlighting their strong project management and personalized support. Clients commend their adaptability, effective communication, and ability to build high-performing remote teams.
Reviews mention Easy to work with
Clients consistently highlight Sharkhelpers as an easy-to-work-with team, emphasizing their strong communication and responsiveness. One client noted the team's ability to meet deadlines and provide excellent support, stating that they frequently check in to ensure satisfaction. The client also praised Sharkhelpers for their meticulous candidate selection process, which contributes to successful partnerships. Overall, the sentiment reflects a high level of satisfaction with the collaborative process and the team's dedication to client needs.-
HR Services for E-Commerce Agency
5.0 Jun 1, 2022They’re an easy-to-work-with team with good communication. They also take care of their staff and check with me to see if I need help with anything. Their team is also responsive and meets deadlines.
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1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Staffing Services for AI-Assisted Matching Platform
5.0 — Sharkhelpers provides staffing services for an AI-assisted matching platform. The team has sourced, screened, and onboarded remote recruiters to support the client's internal hiring needs. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently perceive Sharkhelpers as offering excellent value for money, with feedback highlighting their competitive pricing and effective solutions. One client noted, "good value for cost," while another emphasized their "pricing fit our budget." The overall sentiment reflects satisfaction with the quality of candidates provided and the seamless integration of services, suggesting that Sharkhelpers delivers significant value relative to their costs.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
50% Back Office Outsourcing25% Sales Outsourcing13% Customer Service Outsourcing +112% Call Center ServicesFocus Areas
100% Virtual AssistantSee all 1 projectsAffiliated Outsourcing is an outbound sales and customer service company, known for its ability to generate new business and handle customer issues effectively. Reviewers highlight their well-spoken staff, contributing to a $14,000 monthly savings for clients. While the service is praised, there is a suggestion for enhancing performance metrics.
Industry Experience
Affiliated Outsourcing has demonstrated expertise particularly in the Media industry, where they have effectively facilitated outbound services resulting in significant cost savings and enhanced customer outreach. The feedback emphasizes their well-spoken staff and successful handling of outbound sales and customer issues. While overall sentiment is positive, clients suggest improvements in performance metrics. This provider is a suitable match for clients in the Media sector seeking efficient outsourcing solutions.
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MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Affiliated Outsourcing provides valuable services at competitive rates, offering package deals and short-term billing options. One client highlighted significant savings, noting a reduction of approximately $14,000 per month and a time savings of 30 minutes per call. Overall, clients perceive the company as delivering good value for their investment, although some feedback suggests there is room for improvement in performance metrics.Was this helpful?
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UndisclosedUndisclosed10 - 49
Services provided
100% Back Office OutsourcingFocus Areas
100% Virtual AssistantBack Office Outsourcing company GoVirtuals is headquartered in Taguig, Philippines. Established in 2022, the team focuses on Back Office Outsourcing.
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Undisclosed$25 - $49 / hr50 - 249Birmingham, England
Services provided
80% Back Office Outsourcing10% Customer Service Outsourcing5% Other Marketing +15% Sales OutsourcingFocus Areas
100% Virtual AssistantVirtalent is a Back Office Outsourcing company. Their midsize team of employees is located in Birmingham, England. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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Undisclosed< $25 / hr250 - 999Huntington Beach, CA
Services provided
40% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)20% Social Media Marketing +35% Call Center Services5% Customer Service Outsourcing5% Sales OutsourcingFocus Areas
60% Virtual Assistant30% Data Entry & Processing10% Writing & Content Creation OutsourcingBack Office Outsourcing company TaskBullet is based in Huntington Beach, California. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+< $25 / hr2 - 9
Services provided
20% Back Office Outsourcing30% Call Center Services25% Transcription +215% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
33% Virtual Assistant67% Data Entry & ProcessingSee all 2 projectsWorldwide Call Centers is a reliable provider of inbound call and appointment scheduling services. Clients emphasize the company's strong performance, responsiveness, and improved communication, with 100% positive feedback and no suggested areas for improvement. Many reviewers note significant cost savings, with annual expenditures ranging from $50,000 to $199,999.
Reviews mention Reliable
Clients consistently praise Worldwide Call Centers for their reliability. One client highlighted their need for a dependable service provider, noting that the team is 'very responsive' and capable of assisting 'at all times of day.' Another emphasized their reliability as a key strength, stating there was 'nothing to improve.' Overall, the sentiment reflects a strong trust in the company's ability to deliver consistent and dependable services.-
Inbound Appointment Scheduling for Hospitality Company
4.5 Nov 2, 2017They are very reliable. They can always help us at all times of day.
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Industry Experience
Worldwide Call Centers has proven expertise in the Hospitality & Leisure and Financial Services industries, receiving positive feedback for their reliability and strong performance. Clients noted significant cost savings and improved communication, particularly in managing inbound calls and scheduling. Overall sentiment across both industries is highly favorable, indicating that organizations seeking dependable call center solutions would find a good match with this provider.
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Hospitality & leisure Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Worldwide Call Centers offers excellent value for money, with one client reporting savings of approximately $50,000 per month due to their services. Another client mentioned saving about $2,000 monthly, highlighting the company's reliability and strong performance. Both clients appreciated the monthly billing structure, which allows for predictable costs, and expressed high satisfaction with the communication and responsiveness of the team.Was this helpful?
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$5,000+$50 - $99 / hr10 - 49Chişinău, Moldova
Services provided
40% Back Office Outsourcing20% Mobile App Development15% Custom Software Development +310% AR/VR Development10% Low/No Code Development5% BlockchainFocus Areas
20% Virtual Assistant30% Claims Processing30% Data Entry & Processing +120% Revenue Cycle ManagementIShunea Tech Solutions is a Chişinău, Moldova-based Back Office Outsourcing company. They offer Back Office Outsourcing and Custom Software Development.
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$10,000+< $25 / hr1,000 - 9,999Hoang Mai, Vietnam
Services provided
20% Back Office Outsourcing22% Call Center Services20% Application Testing +318% Customer Service Outsourcing10% Mobile App Development10% Web DesignFocus Areas
17% Virtual Assistant66% Data Entry & Processing17% Legal OutsourcingPure Moderation is a Customer Service Outsourcing company. Launched in 2006, the agency focuses on Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Chennai, India
Services provided
25% Back Office Outsourcing30% Customer Service Outsourcing25% Call Center Services +210% Finance & Accounting Outsourcing (FAO)10% Market ResearchFocus Areas
45% Virtual Assistant35% Payment Processing10% Claims Processing +110% Legal OutsourcingLaunched in 2009, ISPL Support Services is a midsize Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr2 - 9Exeter, England
Services provided
100% Back Office OutsourcingFocus Areas
100% Virtual AssistantJoanne Manville Virtual Assistance is a Back Office Outsourcing company. They focus on Back Office Outsourcing and were launched in 2015.
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$1,000+< $25 / hr250 - 999
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
100% Virtual AssistantSee all 3 projectsGetCallers provides services including social media management, appointment setting, cold calling, inbound customer service, and virtual assistant tasks. The overall feedback indicates a high level of satisfaction with their services, particularly noting their hard work and quality results, such as increased followers, traffic, and clients. Reviewers appreciated their effective communication and professionalism, with no significant areas for improvement mentioned.
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UndisclosedUndisclosed1,000 - 9,999Caribbean, Saint Lucia
Services provided
20% Back Office Outsourcing60% Customer Service Outsourcing10% IT Staff Augmentation +25% Application Management & Support5% E-Commerce DevelopmentFocus Areas
20% Virtual Assistant15% Claims Processing15% Data Entry & Processing +510% Legal Outsourcing10% Medical Billing Services10% Payment Processing10% Revenue Cycle Management10% Writing & Content Creation OutsourcingLaunched in 2012, itel is a large Caribbean, Saint Lucia-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Balaclava, Australia
Services provided
20% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)15% IT Staff Augmentation +510% Call Center Services10% Customer Service Outsourcing10% HR Consulting10% HR Outsourcing10% Web DevelopmentFocus Areas
15% Virtual Assistant20% Data Entry & Processing20% Payment Processing +415% Claims Processing10% Legal Outsourcing10% Revenue Cycle Management10% Writing & Content Creation OutsourcingAway Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Established in 2016, the team offers Back Office Outsourcing and IT staff augmentation.
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$5,000+< $25 / hr250 - 999Durrës, Albania
Services provided
30% Back Office Outsourcing30% Call Center Services30% Customer Service Outsourcing +110% IT Managed ServicesFocus Areas
30% Virtual Assistant30% Writing & Content Creation Outsourcing20% Claims Processing +120% Data Entry & ProcessingSee all 1 projectsClimbia BPO provides customer support services with a focus on handling English-speaking clients for digital marketing agencies. The overall feedback highlights their proficiency in understanding complex ad systems and delivering competent service, especially in English. Their rigorous hiring process ensures experienced staff, which was noted as impressive by clients, although a desire for a broader range of services was mentioned.
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$5,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
45% Back Office Outsourcing25% Transcription10% Call Center Services +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
25% Virtual Assistant75% Legal OutsourcingIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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$1,000+< $25 / hr10 - 49
Services provided
50% Back Office Outsourcing40% Call Center Services10% Sales OutsourcingFocus Areas
50% Virtual Assistant30% Data Entry & Processing20% Writing & Content Creation OutsourcingSee all 2 projectsAvirtual specializes in providing virtual assistance and back office services, such as administrative support and social media management. Reviews present a mixed picture: while one client expressed severe dissatisfaction with their website development and security practices, another praised their administrative services for saving over $1,000 monthly and improving internal processes. Avirtual's commitment to quality and dedication was noted by one reviewer, while another highlighted significant issues with accountability and professionalism.
Reviews mention Puts the customer first
Clients consistently highlight Avirtual's commitment to customer satisfaction, noting their extraordinary service and dedication. One client emphasized that their virtual assistant operates seamlessly as part of their team, enhancing both administrative efficiency and customer relations. The overall sentiment reflects appreciation for Avirtual's quality of service, with clients reporting significant time and cost savings, indicating a strong alignment with customer needs and priorities.-
Virtual Assistant for Medium-sized Firm
4.5 Dec 24, 2017Their strengths are their quality of service, dedication, and honesty. They have saved us a great deal of work and money.
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Industry Experience
Avirtual has demonstrated expertise primarily in the Media and Administrative Services industries. In Media, feedback indicates significant dissatisfaction, highlighting issues with website development, security breaches, and poor communication. Conversely, in Administrative Services, clients expressed high satisfaction, citing improvements in operational efficiency and cost savings. Overall, potential clients in Administrative Services can expect a positive experience, while those in Media may face challenges and should proceed with caution.
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Media Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Avirtual's overall cost and value for money is mixed. One review highlighted that their pricing fit the client's budget, but ultimately resulted in significant dissatisfaction due to incomplete work and hidden costs associated with additional phases. Conversely, another client reported that Avirtual's services saved them over $1,000 monthly, praising the quality and dedication of their virtual assistant. Overall, while some clients found value, others felt the cost was not justified by the quality of service received.Was this helpful?
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$1,000+< $25 / hr2 - 9New York, NY
Services provided
50% Back Office Outsourcing50% Call Center ServicesFocus Areas
100% Virtual AssistantSee all 1 projectsOkayRelax offers a range of virtual assistant services, including research, responding to inquiries, and summarizing content. Overall feedback highlights issues with timeliness and communication, although clients appreciate the dashboard feature for tracking task progress. Improvements are noted in their commitment to service promises and customer interaction.
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Undisclosed< $25 / hr1,000 - 9,999Mandaluyong, Philippines
Services provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +710% Finance & Accounting Outsourcing (FAO)10% HR Consulting10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation10% IT Strategy Consulting10% Sales OutsourcingFocus Areas
100% Virtual AssistantConnectOS is an IT strategy consulting company. Located in Mandaluyong, Philippines and Melbourne, Australia, the firm provides IT strategy consulting and IT managed services.
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$1,000+< $25 / hr1,000 - 9,999Canton, OH
Services provided
40% Back Office Outsourcing60% Call Center ServicesFocus Areas
50% Virtual Assistant25% Data Entry & Processing25% Payment ProcessingSupportSave, an answering service company, was launched in 2004. The large team focuses on Call Center Services and Back Office Outsourcing.
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$10,000+< $25 / hr10 - 49Iloilo City, Philippines
Services provided
25% Back Office Outsourcing50% Customer Service Outsourcing15% Sales Outsourcing +110% Finance & Accounting Outsourcing (FAO)Focus Areas
85% Virtual Assistant15% Data Entry & ProcessingOutsourced VA is a small Customer Service Outsourcing company. Established in 2009, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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$25,000+< $25 / hr10,000+Los Angeles, CA
Services provided
10% Back Office Outsourcing45% Customer Service Outsourcing25% Call Center Services +310% Custom Software Development5% AI Development5% AR/VR DevelopmentFocus Areas
30% Virtual Assistant70% Data Entry & ProcessingVXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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$1,000+Undisclosed50 - 249
Services provided
100% Back Office OutsourcingFocus Areas
10% Virtual Assistant30% Medical Billing Services20% Claims Processing +320% Revenue Cycle Management10% Data Entry & Processing10% Payment ProcessingBack Office Outsourcing company The Medicator's was launched in 2003. Based in Naperville, Illinois and Davis, California, the team specializes in Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Cerritos, CA
Services provided
20% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +215% Social Media Marketing15% Web DevelopmentFocus Areas
35% Virtual Assistant35% Data Entry & Processing30% Writing & Content Creation OutsourcingHire Live Support Inc is an answering service company. Established in 2009, the agency specializes in Call Center Services and Customer Service Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchHire Live Support Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999Makati, Philippines
Services provided
20% Back Office Outsourcing25% Recruitment Process Outsourcing15% Customer Service Outsourcing +410% Business Consulting10% HR Outsourcing10% Market Research10% Other Digital MarketingFocus Areas
40% Virtual Assistant20% Claims Processing20% Data Entry & Processing +120% Revenue Cycle ManagementOne Outsource is a midsize Recruitment Process Outsourcing company established in 2003. Their services include Recruitment Process Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249New Farm, Australia
Services provided
100% Back Office OutsourcingFocus Areas
100% Virtual AssistantLinked VA, a Back Office Outsourcing company, was launched in 2021. The agency focuses on Back Office Outsourcing.
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Undisclosed< $25 / hr250 - 999Dubai, United Arab Emirates
Services provided
10% Back Office Outsourcing40% IT Staff Augmentation24% Custom Software Development +310% Web Design8% Call Center Services8% Digital StrategyFocus Areas
10% Virtual Assistant25% Medical Billing Services20% Data Entry & Processing +415% Payment Processing10% Claims Processing10% Revenue Cycle Management10% Writing & Content Creation OutsourcingEstablished in 2018, YellowStone Xperiences is a midsize Dubai, United Arab Emirates-based IT staff augmentation company. Their team focuses on IT staff augmentation and Custom Software Development.
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UndisclosedUndisclosed250 - 999
Services provided
35% Back Office Outsourcing35% Call Center Services20% Sales Outsourcing +110% Customer Service OutsourcingFocus Areas
50% Virtual Assistant50% Data Entry & ProcessingCGBusinessSolutions, a midsize call center company, is located in Bacolod, Philippines. The team focuses on Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr10 - 49
Services provided
10% Back Office Outsourcing70% Call Center Services10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
40% Virtual Assistant30% Legal Outsourcing30% Payment ProcessingSee all 1 projectsBerkshire Receptionists is a company specializing in answering services. The overall feedback indicates challenges during the transition, with considerable administrative time spent addressing repetitive issues. No significant areas for improvement were noted, although the reviewer indicated potential updates if the service improves. Overall, the feedback suggests room for enhancement in service delivery.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for Berkshire Receptionists indicates a mixed sentiment. A client from VTGyn noted challenges during the transition, citing considerable administrative time spent on repetitive issues. Despite these challenges, the client expressed a willingness to update their review should service improve. Overall, while clients appreciate the potential of the service, there are concerns regarding consistency and responsiveness that need to be addressed for enhanced client satisfaction.Was this helpful?
Industry Experience
Berkshire Receptionists has garnered feedback primarily from the healthcare industry, highlighting their role in providing answering services. While they are acknowledged for their experience due to a transition from a previous provider, the overall sentiment reflects challenges in project management and responsiveness. Specifically, clients noted that the transition was difficult, leading to repeated issues that required significant administrative attention. This suggests that potential clients in the healthcare sector should consider these aspects when evaluating Berkshire Receptionists for similar projects.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express mixed sentiments regarding the cost and value for money of Berkshire Receptionists. Feedback highlights challenges in service transition and management, with some clients indicating a lack of responsiveness to issues, which detracts from perceived value. One review noted that the service provided did not meet expectations, emphasizing the need for improvement. Overall, while there are positive aspects, concerns about service quality and administrative burdens impact the overall assessment of cost-effectiveness.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Birmingham, England
Services provided
100% Back Office OutsourcingFocus Areas
100% Virtual AssistantFounded in 2007, Time etc is a Back Office Outsourcing company. The team offers Back Office Outsourcing.
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Undisclosed< $25 / hr50 - 249Lusaka, Zambia
Services provided
20% Back Office Outsourcing30% Call Center Services20% Customer Service Outsourcing +310% API Development10% Mobile App Development10% Web DesignFocus Areas
15% Virtual Assistant20% Claims Processing20% Data Entry & Processing +320% Medical Billing Services20% Payment Processing5% Revenue Cycle ManagementSee all 1 projectsCrystalised Outsprint offers ICT systems development, focusing on electronic case management systems, user training, and post-implementation support. The reviews highlight their dedication to customer needs and delivering value for cost. Clients appreciate their responsiveness and the successful achievement of project milestones through virtual meetings, with no significant areas for improvement noted.
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Undisclosed< $25 / hr10 - 49
Services provided
100% Back Office OutsourcingFocus Areas
100% Virtual AssistantRTP Virtual Assistants is a Back Office Outsourcing company. They are in Orlando, Florida, and their services include Back Office Outsourcing.
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Undisclosed< $25 / hr10 - 49
Services provided
100% Back Office OutsourcingFocus Areas
100% Virtual AssistantBased in Chandigarh, India, Virtual PA is a small Back Office Outsourcing company. The team specializes in Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Taguig, Philippines
Services provided
25% Back Office Outsourcing25% Transcription15% Customer Service Outsourcing +315% Finance & Accounting Outsourcing (FAO)10% Call Center Services10% HR OutsourcingFocus Areas
50% Virtual Assistant50% Data Entry & ProcessingMicroSourcing, a Back Office Outsourcing company, is headquartered in Taguig, Philippines and Lewisville, Texas. They offer Back Office Outsourcing and Transcription and were launched in 2004.
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$1,000+$150 - $199 / hr50 - 249East Greenwich Township, NJ
Services provided
60% Back Office Outsourcing20% Event Marketing10% Accounting +25% Business Consulting5% Graphic DesignFocus Areas
80% Virtual Assistant20% Data Entry & ProcessingTalley., a Back Office Outsourcing company, was launched in 1984. The firm offers Back Office Outsourcing and Event Marketing, and is midsize.
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UndisclosedUndisclosed1,000 - 9,999San Juan, Puerto Rico
Services provided
100% Back Office OutsourcingFocus Areas
100% Virtual AssistantAthena, a large Back Office Outsourcing company, is located in San Juan, Puerto Rico. Their services include Back Office Outsourcing.
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UndisclosedUndisclosed10,000+Fort Lauderdale, FL
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +220% Email Marketing20% HR ConsultingFocus Areas
50% Virtual Assistant50% Medical Billing ServicesDocVA, an Email Marketing company, was established in 2000. They specializes in Email Marketing and Call Center Services.
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UndisclosedUndisclosed50 - 249Noida, India
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +125% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Virtual Assistant25% Data Entry & Processing25% Medical Billing Services +125% Payment ProcessingVolans Infomatics Pvt. Ltd. Is a Noida, India-based call center. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49
Services provided
30% Back Office Outsourcing20% Recruiting10% Customer Service Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% Sales Outsourcing10% Social Media MarketingFocus Areas
80% Virtual Assistant10% Data Entry & Processing10% Writing & Content Creation OutsourcingValatam - Virtual Assistance Latin America is a small Back Office Outsourcing company launched in 2016. Their team focuses on Back Office Outsourcing and Recruiting.
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UndisclosedUndisclosed1,000 - 9,999
Services provided
35% Back Office Outsourcing35% Call Center Services30% IT Managed ServicesFocus Areas
50% Virtual Assistant50% Data Entry & ProcessingPCCI GROUP is a call center in Tanzania. Founded in 2001, the team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Iloilo City, Philippines
Services provided
25% Back Office Outsourcing50% Call Center Services25% Customer Service OutsourcingFocus Areas
25% Virtual Assistant50% Data Entry & Processing25% Medical Billing ServicesOBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000.
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UndisclosedUndisclosed1,000 - 9,999
Services provided
25% Back Office Outsourcing25% Accounting25% Finance & Accounting Outsourcing (FAO) +125% Financial Advising & PlanningFocus Areas
100% Virtual AssistantBefree UK is a London, England-based Back Office Outsourcing company. Founded in 2006, the team specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$5,000+< $25 / hr250 - 999Mandaluyong, Philippines
Services provided
15% Back Office Outsourcing40% Call Center Services20% Customer Service Outsourcing +410% Sales Outsourcing5% IT Managed Services5% IT Staff Augmentation5% Social Media MarketingFocus Areas
30% Virtual Assistant50% Data Entry & Processing10% Payment Processing +110% Writing & Content Creation OutsourcingIn Mandaluyong, Philippines and Manila, Philippines, HSN Philippines, Inc. Is a phone answering service. The team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Miami, FL
Services provided
30% Back Office Outsourcing25% Customer Service Outsourcing25% Social Media Marketing +210% Accounting10% Graphic DesignFocus Areas
78% Virtual Assistant22% Data Entry & ProcessingMyVA360 is a Back Office Outsourcing company. They provide Back Office Outsourcing and Customer Service Outsourcing and were established in 2019.
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UndisclosedUndisclosed1,000 - 9,999Woburn, MA
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +125% TranscriptionFocus Areas
25% Virtual Assistant25% Claims Processing25% Data Entry & Processing +125% Medical Billing ServicesScribeEMR, Inc. Is a phone answering service. They specialize in Call Center Services and Back Office Outsourcing and were launched in 2016.
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$1,000+< $25 / hr250 - 999Princeton, NJ
Services provided
50% Back Office Outsourcing50% Call Center ServicesFocus Areas
100% Virtual AssistantCall center and Back Office Outsourcing company Express Virtual Assistant was launched in 2004. The agency offers Call Center Services and Back Office Outsourcing.
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$10,000+< $25 / hr250 - 999Nagpur, India
Services provided
40% Back Office Outsourcing20% Accounting20% Customer Service Outsourcing +120% Search Engine OptimizationFocus Areas
40% Virtual Assistant15% Claims Processing15% Data Entry & Processing +215% Payment Processing15% Writing & Content Creation OutsourcingFounded in 2007, DhanInfo is a midsize Nagpur, India-based Back Office Outsourcing company. Their team offers Back Office Outsourcing and Accounting.
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$1,000+$25 - $49 / hr10 - 49
Services provided
50% Back Office Outsourcing50% Sales OutsourcingFocus Areas
50% Virtual Assistant50% Data Entry & ProcessingSmall Back Office Outsourcing and Sales Outsourcing company The Lead Vendor, is based in Bogura, Bangladesh and Miami, Florida. The team offers Back Office Outsourcing and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249Angeles, Philippines
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +220% Sales Outsourcing20% StaffingFocus Areas
100% Virtual AssistantEstablished in 2016, ShoreAgents is a call center. Located in Angeles, Philippines, the team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Karachi, Pakistan
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +320% IT Staff Augmentation10% Business Consulting10% Sales OutsourcingFocus Areas
10% Virtual Assistant20% Claims Processing20% Data Entry & Processing +420% Payment Processing10% Legal Outsourcing10% Medical Billing Services10% Writing & Content Creation OutsourcingSee all 3 projectsEPlanet Global offers web development, content management, and marketing campaign services. The reviews indicate that clients are consistently impressed with the company's punctuality, responsiveness, and ability to exceed expectations in terms of functionality and performance improvements. Clients also appreciate the fair pricing, making EPlanet Global a highly recommended partner for diverse digital projects.
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$10,000+< $25 / hr1,000 - 9,999Santo Domingo, Dominican Republic
Services provided
25% Back Office Outsourcing65% Call Center Services10% Customer Service OutsourcingFocus Areas
25% Virtual Assistant25% Data Entry & Processing25% Medical Billing Services +125% Payment ProcessingSee all 3 projectsWe help multispecialty healthcare centers reduce costs while maintaining top-notch patient scheduling quality with our healthcare-focused BPO and patient contact services, ensuring improved
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$1,000+< $25 / hr50 - 249Bengaluru, India
Services provided
56% Back Office Outsourcing25% Call Center Services19% Customer Service OutsourcingFocus Areas
67% Virtual Assistant33% Writing & Content Creation OutsourcingVMG BPO is a midsize Back Office Outsourcing company. Founded in 2005, the team specializes in Back Office Outsourcing and Call Center Services.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Compare Top 15 Virtual Assistant Companies
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
70% Back Office Outsourcing75% Virtual Assistant30% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
45% Back Office Outsourcing25% Virtual Assistant55% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
38.1/40.019.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
25% Back Office Outsourcing50% Virtual Assistant75% Other -
$1,000+< $25 / hr50 - 249
Ability to deliver
36.8/40.018.4/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
80% Back Office Outsourcing100% Virtual Assistant20% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
36.7/40.020/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
25% Back Office Outsourcing35% Virtual Assistant75% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
15% Back Office Outsourcing20% Virtual Assistant85% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
30% Back Office Outsourcing20% Virtual Assistant70% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
25% Back Office Outsourcing10% Virtual Assistant75% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Back Office Outsourcing25% Virtual Assistant80% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
40% Back Office Outsourcing50% Virtual Assistant60% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
36/40.018/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
40% Back Office Outsourcing70% Virtual Assistant60% Other -
$1,000+< $25 / hr250 - 999Newport Beach, CA
Ability to deliver
34.9/40.020/20 Reviews8.1/10 Clients & Experience6.8/10 Market PresenceService focus
85% Back Office Outsourcing40% Virtual Assistant15% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.6/40.016.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Back Office Outsourcing40% Virtual Assistant55% Other -
$1,000+< $25 / hr250 - 999Coimbatore, India
Ability to deliver
36.8/40.017.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Back Office Outsourcing35% Virtual Assistant90% Other -
Undisclosed< $25 / hr2 - 9Santa Fe, NM
Ability to deliver
33.3/40.016.4/20 Reviews9.3/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing100% Virtual Assistant -
$1,000+Undisclosed1,000 - 9,999Auckland, New Zealand
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
10% Back Office Outsourcing30% Virtual Assistant90% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
25% Back Office Outsourcing50% Virtual Assistant75% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
50% Back Office Outsourcing70% Virtual Assistant50% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.6/40.016.4/20 Reviews9.3/10 Clients & Experience8.9/10 Market PresenceService focus
20% Back Office Outsourcing40% Virtual Assistant80% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
36.1/40.017/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
10% Back Office Outsourcing40% Virtual Assistant90% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
25% Back Office Outsourcing25% Virtual Assistant75% Other -
$10,000+$50 - $99 / hr1,000 - 9,999Istanbul, Türkiye
Ability to deliver
36.1/40.016.8/20 Reviews9.3/10 Clients & Experience10/10 Market PresenceService focus
10% Back Office Outsourcing20% Virtual Assistant90% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
36/40.018.4/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
10% Back Office Outsourcing95% Virtual Assistant90% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.6/40.017.8/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
15% Back Office Outsourcing40% Virtual Assistant85% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
10% Back Office Outsourcing25% Virtual Assistant90% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.016.4/20 Reviews9.6/10 Clients & Experience5.6/10 Market PresenceService focus
29% Back Office Outsourcing30% Virtual Assistant71% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.8/40.018.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
10% Back Office Outsourcing88% Virtual Assistant90% Other -
UndisclosedUndisclosed250 - 999Indianapolis, IN
Ability to deliver
33.1/40.019/20 Reviews8.8/10 Clients & Experience5.3/10 Market PresenceService focus
20% Back Office Outsourcing100% Virtual Assistant80% Other -
$1,000+$25 - $49 / hr50 - 249
Ability to deliver
31.9/40.016.4/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
50% Back Office Outsourcing40% Virtual Assistant50% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.3/40.016.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
10% Back Office Outsourcing100% Virtual Assistant90% Other
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Virtual Assistant Company FAQs
Looking for a virtual assistant company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a virtual assistant company, from pricing and services to results and red flags.
Clutch features companies delivering remote administrative, marketing, and customer support solutions twice a year based on a proprietary methodology. The top virtual assistant companies for Fall 2025 include:
A virtual assistant (VA) company recruits, trains, and manages remote professionals who handle administrative, operational, or creative tasks for clients. Instead of hiring full-time staff, businesses tap into the VA firm’s talent pool to delegate recurring duties such as email triage, meeting coordination, data entry, or customer support. The provider oversees onboarding, quality control, and performance, so you gain consistent help without the overhead of traditional employees.
Most VA firms group support into service buckets like:
- Administrative support (calendar, travel, transcription)
- Customer service (phone, chat, ticketing)
- Marketing assistance (social media posts, basic design, blog drafting)
- Sales enablement (lead list building, CRM hygiene, follow-up emails)
- Bookkeeping & invoicing
Many agencies let you create hybrid plans, mixing tasks across these categories as your needs evolve.
Clutch pricing data shows monthly retainers ranging from $500–$5,000+. Variables include:
- Scope of work (simple admin vs. specialized skills)
- Hours required (part-time vs. dedicated full-time VA)
- Geography of talent (on-shore vs. offshore)
- Contract length and service-level agreements
On an hourly basis, expect $7–$15 for offshore generalists and $25–$45 for U.S.-based specialists.
Start by defining your recurring tasks and estimated weekly hours, then:
- Review Clutch profiles for matching expertise, verified ratings, and client industries similar to yours.
- Interview shortlisted agencies about onboarding processes, data security, and backup coverage.
- Request a trial period or pilot project to gauge communication style and deliverable quality.
- Compare pricing models. Hourly, bucketed hours, or dedicated staffing to see which aligns with your forecasted workload.
Look out for virtual assistant companies that display any of these possible red flags:
- Vague pricing or long-term lock-in contracts without opt-out clauses
- No references or publicly verifiable client reviews
- Limited data-security protocols or unwillingness to sign NDAs
- High VA-to-manager ratios, indicating potential oversight issues
- Overpromising 24/7 coverage without clarifying staffing shifts
You can use the following sample questions when hiring a virtual assistant provider:
- How do you recruit and vet your assistants?
- Will I work with one dedicated VA or a pooled team?
- What communication channels and project-management tools do you use?
- How do you measure performance and handle under-delivery?
- Can you scale hours up or down quickly?
- What security measures protect my sensitive data?
Partnering with a VA firm frees internal teams from repetitive tasks, reduces payroll costs (no benefits, office space, or equipment), and provides on-demand scalability. Businesses also gain access to a broader talent pool, including multilingual or industry-specific specialists, without lengthy hiring cycles.
An agency supplies managed assistants, backup coverage, and standardized tools. Ideal for businesses needing reliability and compliance. A freelancer offers direct, often cheaper support but lacks built-in redundancy; if they’re sick or leave, tasks halt until you find a replacement.
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