Best Virtual Assistant Companies & Services
Want to view options in specific regions? Explore virtual assistant companies in the United States, virtual assistant companies in the United Kingdom, and virtual assistant companies in Canada.
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FLServices provided
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See all 192 projectsRemote CoWorker is a Business Process Outsourcing (BPO) firm offering comprehensive Remote Back Office Solutions and Administrative Support Services. Reviewers consistently highlight their responsive communication, efficient task management, and the ability to integrate seamlessly into client operations. Approximately 90% of reviews emphasized their proactive approach and reliability, while many noted significant improvements in productivity and workflow efficiency. The company's cost-effective solutions and strong cultural fit also receive frequent commendations.
$1,000+< $25 / hr250 - 999Portland, ORServices provided
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See all 45 projectsPrialto is a Business Process Outsourcing company that excels in providing Remote Back Office Solutions and Administrative Support Services. Across various reviews, 100% of clients appreciate Prialto's prompt project management and strong cultural alignment, with more than 70% specifically highlighting their ability to streamline processes and improve efficiency. Prialto's focus on SOPs and team-based support ensures reliability and customer satisfaction.
$1,000+< $25 / hr10 - 49Armenia, ColombiaServices provided
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See all 7 projectsSharkhelpers is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. They received overwhelmingly positive feedback, with all reviewers highlighting their personalized approach, strong project management, and ability to build high-performing teams. Impressively, 100% of reviewers praised their communication and problem-solving skills, contributing significantly to client satisfaction and successful project outcomes.
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$1,000+< $25 / hr250 - 999Bradenton, FL
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See all 4 projectsPerfect Data Entry is a company specializing in back office services, helping businesses save time and reduce in-house work through efficient data entry and form processing. Overall, 100% of the feedback is positive, highlighting their ability to save clients significant amounts of time and money, improve organization, and enhance operational efficiency.
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$5,000+< $25 / hr50 - 249Lucknow, India
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See all 10 projectsShared Consulting, LLC is a consultancy firm specializing in accounting, taxes, human resources, and financial management. Reviews indicate a strong emphasis on responsiveness, cost-effectiveness, and alignment with client values, with 100% positive feedback noting their impressive project management and attention to detail. Approximately 80% of reviewers highlight their exceptional responsiveness and fit with company culture.
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$10,000+$25 - $49 / hr50 - 249Ahmedabad, India
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See all 5 projectsKey Carrier Management Service (Key-CMS) offers Back Office Services and Administrative Outsourcing, specializing in data verification and communication support. Overall, clients appreciate their strong communication skills, professionalism, and adaptability. While successful in project management and meeting deadlines, some reviews suggest improvements in data collection and technical training clarity.
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$1,000+< $25 / hr10 - 49Davao City, Philippines
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See all 7 projectsKonnektors is a lead generation and sales process outsourcing firm with expertise in digital marketing and website development. The reviews highlight their effectiveness in delivering qualified leads, exceptional project management, and customer engagement. With 83% of reviews being positive, clients commend their data-driven strategies, professionalism, and commitment to achieving business objectives. However, some feedback suggests room for improvement in meeting initial commitments.
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UndisclosedUndisclosed50 - 249Jalandhar, India
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See all 2 projectsVoPro offers Back Office Services, specifically focusing on customer service and technical support as part of their Administrative Outsourcing solutions. The reviews highlight their exceptional project management, responsiveness, and proactive problem-solving abilities. Clients have noted significant improvements in call wait times, customer satisfaction, and tech issue resolution speed, with VoPro demonstrating a high level of empathy and understanding in client interactions.
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$1,000+< $25 / hr50 - 249Pasig, Philippines
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See all 4 projectsOptimumSource is a back office service provider specializing in data entry, payment processing, and secure information management. Across reviews, they are consistently praised for their reliability, expertise, and excellent communication, with 100% of reviewers highlighting their ability to save time and costs. Clients express high satisfaction, noting significant cost savings and over 100 hours saved monthly, with no major areas for improvement identified.
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$1,000+< $25 / hr50 - 249Chennai, India
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See all 1 projectsBOSS HealthCare is a back-office service provider specializing in IT infrastructure management, quality analysis, and control. Reviews indicate high efficiency and effectiveness, with 100% of feedback highlighting their service coverage and quality. Clients praise their customized service catalogs and the ability to save time and resources, with no areas identified for improvement.
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$1,000+< $25 / hr10 - 49Golem, Albania
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See all 2 projectsDat Dat Solutions, a telecommunications infrastructure firm, has garnered exceptional reviews, with 100% of clients praising their ability to design and deploy cloud-based systems. They achieved a 99.98% network uptime and a 60% improvement in system reliability. Clients commend their exemplary project management and proactive, personalized approach to understanding business needs.
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Undisclosed< $25 / hr50 - 249
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See all 6 projectsAdentcom Contact Center & BPO specializes in Business Process Outsourcing and Administrative Support Services, offering solutions like inbound/outbound call handling, data entry, and virtual office support. Across reviews, the company is praised for its responsiveness and cultural alignment, with 100% positive feedback highlighting their effective project management and personal dedication to client success.
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$1,000+< $25 / hr10 - 49Sycamore, IL
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See all 2 projectsRozlin Financial Group, Inc. is a debt collection agency that specializes in collecting uncollectable accounts for various businesses. Across their reviews, clients commend their high collection success rate, efficient communication, and responsiveness. Approximately 100% of reviewers noted positive outcomes in collection efforts, with suggestions for improvement mainly focusing on the need for more accessible online reporting tools.
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$25,000+$25 - $49 / hr50 - 249Makati, Philippines
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See all 7 projectsCambria Software is a versatile software development company offering custom programming services, web development, and cybersecurity solutions. Garnering positive feedback from over 85% of their clients, Cambria is praised for their communication, reliability, and ability to adapt to unique project needs. Notably, 50% of reviewers highlighted their exceptional customer service and technical proficiency, demonstrating their commitment to client satisfaction and project success.
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$1,000+< $25 / hr10 - 49
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See all 5 projectsBPO VA - Out of Business was a back office service provider specializing in improving efficiency and reducing costs for businesses through call center management and data handling. Reviews indicate a high level of satisfaction, with 80% of reviewers highlighting their efficiency and quality services. However, some suggested improvements in communication and network information.
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$1,000+< $25 / hr50 - 249
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See all 5 projectsAsk Data Entry is a data entry and project management company noted for timely delivery and professionalism, as reflected in 100% of their reviews. Clients appreciate their excellent communication and teamwork, with a significant 75% mentioning cost-effective pricing as a deciding factor. They maintain high standards of accuracy and are responsive to client needs, demonstrating adaptability and a proactive approach.
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UndisclosedUndisclosed50 - 249Boston, MA
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See all 1 projectsCogito Corp is a quality assurance and regression testing company that demonstrates a strong knowledge of complex platforms, as evidenced by their ongoing engagement since 2021. Approximately 90% of the feedback highlights their reliability in maintaining product quality and cost-effectiveness. While they excel in identifying bugs and delivering timely results, about 10% of reviews suggest further training on communication tools could enhance performance.
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$1,000+< $25 / hr2 - 9
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See all 1 projectsApex Global is a lead generation and digital marketing company specializing in outbound and inbound call services and Google AdWords. The feedback highlights their innovation and expertise, particularly in digital marketing and SEO. Approximately 100% of the reviews emphasize their strong project management skills and effective communication. The client is impressed with their depth of knowledge and hopes for their expansion.
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$1,000+< $25 / hr2 - 9Ahmedabad, India
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See all 1 projectsITZ Total Solutions is an IT company specializing in data collection services. The reviews reflect 100% positive feedback on their organization and quality, though 20% suggest improvement in communication timeliness. Overall, clients appreciate their professional project management and express a willingness to collaborate with ITZ Total Solutions again.
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$10,000+$50 - $99 / hr1,000 - 9,999Columbia, MD
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Powerweave Software Services is a large ERP consulting and SI company located in Columbia, Maryland and Mumbai, India. Their services include ERP consulting and SI and E-Commerce Development.
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$1,000+$100 - $149 / hr50 - 249Carrollton, TX
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Based in Carrollton, Texas, Dotcomsourcing is a Staffing company. The team provides Staffing and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Johannesburg, South Africa
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Launched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.
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$1,000+$25 - $49 / hr2 - 9Islamabad, Pakistan
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See all 1 projectsIntelligent Solutions is a project management firm specializing in human resources, data entry, and compliance support. The company is praised for its meticulous project management capabilities, completing projects within time and budget constraints. Most feedback (around 90%) is positive, citing smooth communication, though some suggest improvements in the tone of client communications.
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$10,000+< $25 / hr50 - 249Lahore, Pakistan
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TeloSolution, a call center, is based in Lahore, Pakistan and Lahore, Pakistan. Launched in 2017, the team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
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BPM CONSULTING SAS is a call center company. They are located in Bogotá, Colombia, and their services include Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr1,000 - 9,999Delhi, India
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SunTec Data is a Data Annotation Services company established in 1999. The firm specializes in Data Annotation Services and Back Office Outsourcing, and is large.
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$1,000+< $25 / hr10 - 49
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See all 1 projectsAffiliated Outsourcing is an outbound sales and customer service company, known for its ability to generate new business and handle customer issues effectively. Reviewers highlight their well-spoken staff, contributing to a $14,000 monthly savings for clients. While the service is praised, there is a suggestion for enhancing performance metrics.
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UndisclosedUndisclosed10 - 49
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Back Office Outsourcing company GoVirtuals is headquartered in Taguig, Philippines. Established in 2022, the team focuses on Back Office Outsourcing.
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Undisclosed$25 - $49 / hr50 - 249Birmingham, England
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Virtalent is a Back Office Outsourcing company. Their midsize team of employees is located in Birmingham, England. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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Undisclosed< $25 / hr250 - 999Huntington Beach, CA
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Back Office Outsourcing company TaskBullet is based in Huntington Beach, California. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+< $25 / hr2 - 9
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See all 2 projectsWorldwide Call Centers is a reliable provider of inbound call and appointment scheduling services. Clients emphasize the company's strong performance, responsiveness, and improved communication, with 100% positive feedback and no suggested areas for improvement. Many reviewers note significant cost savings, with annual expenditures ranging from $50,000 to $199,999.
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$5,000+$50 - $99 / hr10 - 49Chişinău, Moldova
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IShunea Tech Solutions is a Chişinău, Moldova-based Back Office Outsourcing company. They offer Back Office Outsourcing and Custom Software Development.
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$10,000+< $25 / hr1,000 - 9,999Hoang Mai, Vietnam
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Pure Moderation is a Customer Service Outsourcing company. Launched in 2006, the agency focuses on Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Chennai, India
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Launched in 2009, ISPL Support Services is a midsize Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr2 - 9Exeter, England
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Joanne Manville Virtual Assistance is a Back Office Outsourcing company. They focus on Back Office Outsourcing and were launched in 2015.
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$1,000+< $25 / hr250 - 999
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See all 3 projectsGetCallers provides services including social media management, appointment setting, cold calling, inbound customer service, and virtual assistant tasks. The overall feedback indicates a high level of satisfaction with their services, particularly noting their hard work and quality results, such as increased followers, traffic, and clients. Reviewers appreciated their effective communication and professionalism, with no significant areas for improvement mentioned.
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UndisclosedUndisclosed1,000 - 9,999Caribbean, Saint Lucia
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Launched in 2012, itel is a large Caribbean, Saint Lucia-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Balaclava, Australia
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Away Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Established in 2016, the team offers Back Office Outsourcing and IT staff augmentation.
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$5,000+< $25 / hr250 - 999Durrës, Albania
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See all 1 projectsClimbia BPO provides customer support services with a focus on handling English-speaking clients for digital marketing agencies. The overall feedback highlights their proficiency in understanding complex ad systems and delivering competent service, especially in English. Their rigorous hiring process ensures experienced staff, which was noted as impressive by clients, although a desire for a broader range of services was mentioned.
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$5,000+< $25 / hr1,000 - 9,999New York, NY
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Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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$1,000+< $25 / hr50 - 249Rawalpindi, Pakistan
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EurosHub is a graphic design company based in Rawalpindi, Pakistan. Their services include Graphic Design and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49
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See all 2 projectsAvirtual specializes in providing virtual assistance and back office services, such as administrative support and social media management. Reviews present a mixed picture: while one client expressed severe dissatisfaction with their website development and security practices, another praised their administrative services for saving over $1,000 monthly and improving internal processes. Avirtual's commitment to quality and dedication was noted by one reviewer, while another highlighted significant issues with accountability and professionalism.
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$1,000+< $25 / hr2 - 9New York, NY
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See all 1 projectsOkayRelax offers a range of virtual assistant services, including research, responding to inquiries, and summarizing content. Overall feedback highlights issues with timeliness and communication, although clients appreciate the dashboard feature for tracking task progress. Improvements are noted in their commitment to service promises and customer interaction.
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Undisclosed< $25 / hr1,000 - 9,999Mandaluyong, Philippines
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ConnectOS is an IT strategy consulting company. Located in Mandaluyong, Philippines and Melbourne, Australia, the firm provides IT strategy consulting and IT managed services.
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$1,000+< $25 / hr1,000 - 9,999Canton, OH
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SupportSave, an answering service company, was launched in 2004. The large team focuses on Call Center Services and Back Office Outsourcing.
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$10,000+< $25 / hr10 - 49Iloilo City, Philippines
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Outsourced VA is a small Customer Service Outsourcing company. Established in 2009, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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$25,000+< $25 / hr10,000+Los Angeles, CA
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VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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$1,000+Undisclosed50 - 249
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Back Office Outsourcing company The Medicator's was launched in 2003. Based in Naperville, Illinois and Davis, California, the team specializes in Back Office Outsourcing.
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$50,000+< $25 / hr50 - 249Beograd, Serbia
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Artifactory d.o.o. Is an ECM consulting and SI company. They specialize in ECM consulting and SI and Back Office Outsourcing and were established in 2020.
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$1,000+< $25 / hr50 - 249New Farm, Australia
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Linked VA, a Back Office Outsourcing company, was launched in 2021. The agency focuses on Back Office Outsourcing.
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Undisclosed< $25 / hr250 - 999Dubai, United Arab Emirates
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Established in 2018, YellowStone Xperiences is a midsize Dubai, United Arab Emirates-based IT staff augmentation company. Their team focuses on IT staff augmentation and Custom Software Development.
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UndisclosedUndisclosed250 - 999
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CGBusinessSolutions, a midsize call center company, is located in Bacolod, Philippines. The team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Birmingham, England
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Founded in 2007, Time etc is a Back Office Outsourcing company. The team offers Back Office Outsourcing.
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Compare Top 15 Virtual Assistant Companies
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39/40.019.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
70% Back Office Outsourcing75% Virtual Assistant30% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
45% Back Office Outsourcing25% Virtual Assistant55% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
15% Back Office Outsourcing40% Virtual Assistant85% Other -
$1,000+< $25 / hr50 - 249
Ability to deliver
37/40.018.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
80% Back Office Outsourcing100% Virtual Assistant20% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
36.8/40.020/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
25% Back Office Outsourcing35% Virtual Assistant75% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.5/40.018.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
25% Back Office Outsourcing50% Virtual Assistant75% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
40% Back Office Outsourcing50% Virtual Assistant60% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38/40.018.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
25% Back Office Outsourcing10% Virtual Assistant75% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
37.1/40.018.4/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
30% Back Office Outsourcing20% Virtual Assistant70% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.2/20 Reviews9.2/10 Clients & Experience9/10 Market PresenceService focus
40% Back Office Outsourcing70% Virtual Assistant60% Other -
$1,000+< $25 / hr250 - 999Coimbatore, India
Ability to deliver
37.8/40.018.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Back Office Outsourcing35% Virtual Assistant90% Other -
$1,000+< $25 / hr250 - 999Newport Beach, CA
Ability to deliver
34.3/40.019.4/20 Reviews8.1/10 Clients & Experience6.8/10 Market PresenceService focus
85% Back Office Outsourcing40% Virtual Assistant15% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Back Office Outsourcing35% Virtual Assistant85% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
33.3/40.016.4/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
50% Back Office Outsourcing70% Virtual Assistant50% Other -
Undisclosed< $25 / hr2 - 9Santa Fe, NM
Ability to deliver
33.1/40.016.2/20 Reviews9.3/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing100% Virtual Assistant -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33/40.016.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Back Office Outsourcing40% Virtual Assistant55% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.6/40.016.4/20 Reviews9.3/10 Clients & Experience8.9/10 Market PresenceService focus
20% Back Office Outsourcing40% Virtual Assistant80% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
25% Back Office Outsourcing50% Virtual Assistant75% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
35.3/40.018.2/20 Reviews9.5/10 Clients & Experience7.6/10 Market PresenceService focus
20% Back Office Outsourcing15% Virtual Assistant80% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
25% Back Office Outsourcing25% Virtual Assistant75% Other -
Undisclosed< $25 / hr250 - 999West Hollywood, CA
Ability to deliver
32/40.017/20 Reviews9/10 Clients & Experience6/10 Market PresenceService focus
50% Back Office Outsourcing100% Virtual Assistant50% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
10% Back Office Outsourcing40% Virtual Assistant90% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
35.2/40.018.6/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
10% Back Office Outsourcing88% Virtual Assistant90% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.4/40.016.2/20 Reviews9.6/10 Clients & Experience5.6/10 Market PresenceService focus
29% Back Office Outsourcing30% Virtual Assistant71% Other -
UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Ability to deliver
31.1/40.020/20 Reviews3.3/10 Clients & Experience7.8/10 Market PresenceService focus
30% Back Office Outsourcing60% Virtual Assistant70% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
35/40.017.4/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
10% Back Office Outsourcing95% Virtual Assistant90% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.3/40.016.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
10% Back Office Outsourcing100% Virtual Assistant90% Other -
$1,000+$25 - $49 / hr50 - 249
Ability to deliver
31.7/40.016.2/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
50% Back Office Outsourcing40% Virtual Assistant50% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
36.9/40.018.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
10% Back Office Outsourcing25% Virtual Assistant90% Other -
$10,000+Undisclosed250 - 999New York, NY
Ability to deliver
31.3/40.016/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
35% Back Office Outsourcing25% Virtual Assistant65% Other
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Virtual Assistant Company FAQs
Looking for a virtual assistant company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a virtual assistant company, from pricing and services to results and red flags.
Clutch features companies delivering remote administrative, marketing, and customer support solutions twice a year based on a proprietary methodology. The top virtual assistant companies for Fall 2025 include:
A virtual assistant (VA) company recruits, trains, and manages remote professionals who handle administrative, operational, or creative tasks for clients. Instead of hiring full-time staff, businesses tap into the VA firm’s talent pool to delegate recurring duties such as email triage, meeting coordination, data entry, or customer support. The provider oversees onboarding, quality control, and performance, so you gain consistent help without the overhead of traditional employees.
Most VA firms group support into service buckets like:
- Administrative support (calendar, travel, transcription)
- Customer service (phone, chat, ticketing)
- Marketing assistance (social media posts, basic design, blog drafting)
- Sales enablement (lead list building, CRM hygiene, follow-up emails)
- Bookkeeping & invoicing
Many agencies let you create hybrid plans, mixing tasks across these categories as your needs evolve.
Clutch pricing data shows monthly retainers ranging from $500–$5,000+. Variables include:
- Scope of work (simple admin vs. specialized skills)
- Hours required (part-time vs. dedicated full-time VA)
- Geography of talent (on-shore vs. offshore)
- Contract length and service-level agreements
On an hourly basis, expect $7–$15 for offshore generalists and $25–$45 for U.S.-based specialists.
Start by defining your recurring tasks and estimated weekly hours, then:
- Review Clutch profiles for matching expertise, verified ratings, and client industries similar to yours.
- Interview shortlisted agencies about onboarding processes, data security, and backup coverage.
- Request a trial period or pilot project to gauge communication style and deliverable quality.
- Compare pricing models. Hourly, bucketed hours, or dedicated staffing to see which aligns with your forecasted workload.
Look out for virtual assistant companies that display any of these possible red flags:
- Vague pricing or long-term lock-in contracts without opt-out clauses
- No references or publicly verifiable client reviews
- Limited data-security protocols or unwillingness to sign NDAs
- High VA-to-manager ratios, indicating potential oversight issues
- Overpromising 24/7 coverage without clarifying staffing shifts
You can use the following sample questions when hiring a virtual assistant provider:
- How do you recruit and vet your assistants?
- Will I work with one dedicated VA or a pooled team?
- What communication channels and project-management tools do you use?
- How do you measure performance and handle under-delivery?
- Can you scale hours up or down quickly?
- What security measures protect my sensitive data?
Partnering with a VA firm frees internal teams from repetitive tasks, reduces payroll costs (no benefits, office space, or equipment), and provides on-demand scalability. Businesses also gain access to a broader talent pool, including multilingual or industry-specific specialists, without lengthy hiring cycles.
An agency supplies managed assistants, backup coverage, and standardized tools. Ideal for businesses needing reliability and compliance. A freelancer offers direct, often cheaper support but lacks built-in redundancy; if they’re sick or leave, tasks halt until you find a replacement.