Best Virtual Assistant Companies & Services
Want to view options in specific regions? Explore agencies in the United States, United Kingdom, and Canada.
-
Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Portland, ORServices provided
Focus Areas
See all 43 projectsPrialto is a Business Process Outsourcing company specializing in Administrative Support Services and Remote Office Support. Clients praise their ability to improve efficiency, with 88% of reviews highlighting time savings and improved organization. The company is commended for responsive communication and a supportive team structure, though some suggest industry-specific improvements. Overall, Prialto is a reliable choice for administrative outsourcing needs.
$1,000+< $25 / hr1,000 - 9,999Hollywood, FLServices provided
Focus Areas
See all 166 projectsRemote CoWorker offers Remote Office Support and Back Office Services, specializing in Business Process Outsourcing with a focus on administrative support. Reviews indicate exemplary project management and timeliness, with 100% of feedback highlighting effective communication and professional service. Clients appreciate the skill and efficiency of their virtual assistants, with no negative feedback reported across reviews.
$1,000+< $25 / hr10 - 49Armenia, ColombiaServices provided
Focus Areas
See all 7 projectsSharkhelpers is a Business Process Outsourcing (BPO) company specializing in Offshore Administrative Services and Remote Back Office Solutions. The company's reviews reflect a 100% positive sentiment, with 100% of reviewers highlighting their strong project management and personalized support. Clients commend their adaptability, effective communication, and ability to build high-performing remote teams.
-
$5,000+Undisclosed250 - 999Makati, Philippines
Services provided
Focus Areas
Omada One is a phone answering service in Makati, Philippines and Mabalacat, Philippines. The team offers Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9
Services provided
Focus Areas
Located in Nilphamari, Bangladesh, Virtual Assistant 24 is a Back Office Outsourcing company. The team offers Back Office Outsourcing.
Read more -
$1,000+Undisclosed10 - 49
Services provided
Focus Areas
Back Office Outsourcing company TwoStaff is based in London, England and Ahmedabad, India. They focus on Back Office Outsourcing and Call Center Services and were founded in 2022.
Read more -
$1,000+< $25 / hr50 - 249Kalyan, India
Services provided
Focus Areas
Tasks Assistant is a midsize Back Office Outsourcing company founded in 2014. Their team offers Back Office Outsourcing and Customer Service Outsourcing.
Read more -
$10,000+Undisclosed10,000+Córdoba, Argentina
Services provided
Focus Areas
Apex America is a telephone answering service. Established in 2003, the firm is in Córdoba, Argentina and ARW, Argentina. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$10,000+< $25 / hr50 - 249
Services provided
Focus Areas
MeetyourVA is a midsize Back Office Outsourcing company established in 2020. Their services include Back Office Outsourcing and Customer Service Outsourcing.
Read more -
Undisclosed< $25 / hr10 - 49Surat, India
Services provided
Focus Areas
AdminAid is a Back Office Outsourcing company. The company is based in Surat, India. Their team offers Back Office Outsourcing and Customer Service Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49Epsom, England
Services provided
Focus Areas
Premium MSP B2B Appointment Setting services is a Back Office Outsourcing and Sales Outsourcing company launched in 2023. The firm specializes in Back Office Outsourcing and Sales Outsourcing.
Read more -
Undisclosed< $25 / hr10 - 49
Services provided
Focus Areas
Back Office Outsourcing and Corporate Training & Coaching company VA Atelier is based in Davao City, Philippines. The team provides Back Office Outsourcing and Corporate Training & Coaching.
Read more -
$25,000+< $25 / hr250 - 999
Services provided
Focus Areas
See all 1 projectsOnCalla - Contact Center Services offers 24/7 phone answering, lead collection, and appointment scheduling services. Reviews highlight their professionalism, consistent on-time performance, and significant contributions to improving client service quality, leading to increased client acquisition. Overall, clients have had positive experiences and have not identified areas for improvement.
-
UndisclosedUndisclosed250 - 999
Services provided
Focus Areas
See all 1 projectsBil rite, a company specializing in administrative support services, received predominantly negative feedback in the provided review. Criticisms focus on poor project management and unprofessional behavior, with 100% of reviewers noting dissatisfaction and suggesting improvements. Such feedback highlights potential concerns for businesses seeking reliable back office services and business process outsourcing solutions.
-
$1,000+< $25 / hr2 - 9
Services provided
Focus Areas
Based in Miami, Florida, Grow Virtual is a small Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Social Media Marketing.
Read more -
Undisclosed< $25 / hr50 - 249Atlanta, GA
Services provided
Focus Areas
See all 1 projectsMagissistant provides customer support and virtual assistant services, assisting clients in managing day-to-day inquiries, onboarding, and back-office support. Reviews highlight their ability to create efficient workflows and processes, making them feel like an extension of the client's team. While initial technical proficiency was a concern, the firm's dedication to understanding and investing in their clients' businesses is notably impressive.
-
$1,000+$25 - $49 / hr2 - 9
Services provided
Focus Areas
Headquartered in London, England, SideSparkz is a Back Office Outsourcing company. They focus on Back Office Outsourcing and Social Media Marketing.
Read more -
$5,000+$25 - $49 / hr1,000 - 9,999
Services provided
Focus Areas
MapleSoftware is an IT managed services company. Launched in 2000, the company is based in Visakhapatnam, India. Their team focuses on IT managed services and IT staff augmentation.
Read more -
$1,000+< $25 / hr50 - 249Marrakech, Morocco
Services provided
Focus Areas
In Marrakech, Morocco, Market Wave is a Customer Service Outsourcing company. Founded in 2012, the team offers Customer Service Outsourcing and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr250 - 999Uppilipalayam, India
Services provided
Focus Areas
Velan Info Services is a Back Office Outsourcing company. Established in 2007, the agency specializes in Back Office Outsourcing and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Charleston, SC
Services provided
Focus Areas
Aventus is a call center service. Established in 2014, the firm provides Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
Focus Areas
ContactVA is a small Back Office Outsourcing company launched in 2019. Their services include Back Office Outsourcing.
Read more -
$1,000+< $25 / hr250 - 999Mount Edgecombe, South Africa
Services provided
Focus Areas
Consumer Links is a midsize phone answering service. They focus on Call Center Services and Back Office Outsourcing and were launched in 2015.
Read more -
UndisclosedUndisclosed250 - 999Pasig, Philippines
Services provided
Focus Areas
ISupport Worldwide is a telephone answering service. The Pasig, Philippines-based firm specializes in Call Center Services and Back Office Outsourcing.
Read more -
$5,000+Undisclosed2 - 9
Services provided
Focus Areas
Pink Fizz Consulting Pty Ltd is a Randburg, South Africa-based Back Office Outsourcing company. Their services include Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Seattle, WA
Services provided
Focus Areas
Appoint Help is a Back Office Outsourcing and Customer Service Outsourcing company launched in 2023. The midsize team provides Back Office Outsourcing and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
Focus Areas
Headquartered in Quezon City, Philippines, YM Virtual Assistant Services is a small Back Office Outsourcing company. The team provides Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Singapore
Services provided
Focus Areas
Osphere Global Solutions is a Back Office Outsourcing company. They were established in 2023 and focus on Back Office Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Altamonte Springs, FL
Services provided
Focus Areas
Partners Outsourcing is a midsize telephone answering service and Back Office Outsourcing company established in 2018. Their team focuses on Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Wilmington, DE
Services provided
Focus Areas
Aidify Assistants is a Back Office Outsourcing company located in Wilmington, Delaware. The team focuses on Back Office Outsourcing.
Read more -
$10,000+< $25 / hr10 - 49
Services provided
Focus Areas
Best VA Solutions, a Back Office Outsourcing company, was launched in 2020. The team focuses on Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249
Services provided
Focus Areas
Established in 2022, Insurance VA Services is a Back Office Outsourcing company. The team offers Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Frisco, TX
Services provided
Focus Areas
Titan Talent Services is a Back Office Outsourcing company. Their midsize team is based in Frisco, Texas. Their services include Back Office Outsourcing and UX/UI Design.
Read more -
$1,000+< $25 / hr50 - 249
Services provided
Focus Areas
Navira Enterprises is a Sheridan, Wyoming-based Back Office Outsourcing company. Established in 2024, the team focuses on Back Office Outsourcing.
Read more -
$10,000+$25 - $49 / hr1,000 - 9,999
Services provided
Focus Areas
Business Consulting company Mercier Consultancy is located in Athina, Greece and Bruxelles, Belgium. Their services include Business Consulting and Call Center Services.
Read more -
Undisclosed< $25 / hr10 - 49Montgomery, TX
Services provided
Focus Areas
Established in 2024, Ataraxis is a Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249
Services provided
Focus Areas
Based in Casper, Wyoming, MB Global Group Inc is a Back Office Outsourcing company. Founded in 2024, the team specializes in Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249
Services provided
Focus Areas
HV OUTSOURCING LLC, a Back Office Outsourcing company, was established in 2025. The midsize team offers Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9
Services provided
Focus Areas
Back Office Outsourcing company ScaleForce VA provides Back Office Outsourcing and Customer Service Outsourcing. They were founded in 2025.
Read more -
$1,000+< $25 / hr50 - 249
Services provided
Focus Areas
Goldie Virtual Assistant is a Back Office Outsourcing and Customer Service Outsourcing company. They were founded in 2023 and specialize in Back Office Outsourcing and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Plainsboro Township, NJ
Services provided
Focus Areas
Health Square, Inc is a Back Office Outsourcing and Building Security Services company. Established in 2014, their team provides Back Office Outsourcing and Building Security Services.
Read more -
$1,000+< $25 / hr2 - 9
Services provided
Focus Areas
Vistara VA Service is a Back Office Outsourcing company. The agency is based in Udaipur, India. Their team focuses on Back Office Outsourcing.
Read more -
$5,000+$25 - $49 / hr250 - 999Dubai, United Arab Emirates
Services provided
Focus Areas
Bidbat is a Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Ecommerce Marketing, and the company is located in Dubai, United Arab Emirates.
Read more -
$1,000+< $25 / hr50 - 249
Services provided
Focus Areas
Established in 2024, Bizbull is a midsize Back Office Outsourcing and AI Agents company. Their services include Back Office Outsourcing and AI Agents.
Read more -
UndisclosedUndisclosed10 - 49Trappe, PA
Services provided
Focus Areas
Portiva is a Back Office Outsourcing and Staffing company. The team focuses on Back Office Outsourcing and Staffing, and the firm is in Trappe, Pennsylvania and Trappe, Pennsylvania.
Read more -
UndisclosedUndisclosed250 - 999Makati, Philippines
Services provided
Focus Areas
247 CSR is a phone answering service. The team specializes in Call Center Services and Back Office Outsourcing and is in Makati, Philippines and Batangas, Philippines.
Read more -
UndisclosedUndisclosed250 - 999Dubuque, IA
Services provided
Focus Areas
Established in 1988, Humach, a midsize Application Management & Support company, is headquartered in Dubuque, Iowa. Their services include Application Management & Support and Artificial
Read more -
UndisclosedUndisclosed1,000 - 9,999American Fork, UT
Services provided
Focus Areas
ROI CX Solutions is a call center service. Founded in 2008, their team focuses on Call Center Services and Back Office Outsourcing.
Read more -
$250,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
Focus Areas
Intelassist is a Quezon City, Philippines-based telephone answering service. Founded in 2007, the team provides Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Cebu City, Philippines
Services provided
Focus Areas
Ameeratel is a Back Office Outsourcing company launched in 2012. The agency provides Back Office Outsourcing and Call Center Services, and is midsize.
Read more -
UndisclosedUndisclosed10 - 49Kennewick, WA
Services provided
Focus Areas
Launched in 2016, VBSVirtual is a small Back Office Outsourcing company. Their services include Back Office Outsourcing and Email Marketing.
Read more -
UndisclosedUndisclosed250 - 999Makati, Philippines
Services provided
Focus Areas
In Makati, Philippines and Batangas, Philippines, LGK Solutions Philippines is a midsize answering service. The team specializes in Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Houston, TX
Services provided
Focus Areas
Care VMA Health is a midsize Houston, Texas-based Back Office Outsourcing and Customer Service Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My Matches
Tell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Compare Top 15 Virtual Assistant Companies
-
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
70% Back Office Outsourcing75% Virtual Assistant30% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
45% Back Office Outsourcing25% Virtual Assistant55% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
38.1/40.019.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
25% Back Office Outsourcing50% Virtual Assistant75% Other -
$1,000+< $25 / hr50 - 249
Ability to deliver
36.8/40.018.4/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
80% Back Office Outsourcing100% Virtual Assistant20% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
36.7/40.020/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
25% Back Office Outsourcing35% Virtual Assistant75% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
15% Back Office Outsourcing20% Virtual Assistant85% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
30% Back Office Outsourcing20% Virtual Assistant70% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
25% Back Office Outsourcing10% Virtual Assistant75% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Back Office Outsourcing25% Virtual Assistant80% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
40% Back Office Outsourcing50% Virtual Assistant60% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
36/40.018/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
40% Back Office Outsourcing70% Virtual Assistant60% Other -
$1,000+< $25 / hr250 - 999Newport Beach, CA
Ability to deliver
34.9/40.020/20 Reviews8.1/10 Clients & Experience6.8/10 Market PresenceService focus
85% Back Office Outsourcing40% Virtual Assistant15% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.6/40.016.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Back Office Outsourcing40% Virtual Assistant55% Other -
$1,000+< $25 / hr250 - 999Coimbatore, India
Ability to deliver
36.8/40.017.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Back Office Outsourcing35% Virtual Assistant90% Other -
Undisclosed< $25 / hr2 - 9Santa Fe, NM
Ability to deliver
33.3/40.016.4/20 Reviews9.3/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing100% Virtual Assistant -
$1,000+Undisclosed1,000 - 9,999Auckland, New Zealand
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
10% Back Office Outsourcing30% Virtual Assistant90% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
25% Back Office Outsourcing50% Virtual Assistant75% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
50% Back Office Outsourcing70% Virtual Assistant50% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.6/40.016.4/20 Reviews9.3/10 Clients & Experience8.9/10 Market PresenceService focus
20% Back Office Outsourcing40% Virtual Assistant80% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
36.1/40.017/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
10% Back Office Outsourcing40% Virtual Assistant90% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
25% Back Office Outsourcing25% Virtual Assistant75% Other -
$10,000+$50 - $99 / hr1,000 - 9,999Istanbul, Türkiye
Ability to deliver
36.1/40.016.8/20 Reviews9.3/10 Clients & Experience10/10 Market PresenceService focus
10% Back Office Outsourcing20% Virtual Assistant90% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
36/40.018.4/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
10% Back Office Outsourcing95% Virtual Assistant90% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.6/40.017.8/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
15% Back Office Outsourcing40% Virtual Assistant85% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
10% Back Office Outsourcing25% Virtual Assistant90% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.016.4/20 Reviews9.6/10 Clients & Experience5.6/10 Market PresenceService focus
29% Back Office Outsourcing30% Virtual Assistant71% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.8/40.018.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
10% Back Office Outsourcing88% Virtual Assistant90% Other -
UndisclosedUndisclosed250 - 999Indianapolis, IN
Ability to deliver
33.1/40.019/20 Reviews8.8/10 Clients & Experience5.3/10 Market PresenceService focus
20% Back Office Outsourcing100% Virtual Assistant80% Other -
$1,000+$25 - $49 / hr50 - 249
Ability to deliver
31.9/40.016.4/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
50% Back Office Outsourcing40% Virtual Assistant50% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.3/40.016.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
10% Back Office Outsourcing100% Virtual Assistant90% Other
Latest Virtual Assistant Articles
See all articles
Top 10 Asian American Pacific Islander B2B Sales & Growth Influencers to Follow in 2025
Discover 10 inspiring AAPI B2B sales and growth influencers to follow in 2025, each making an impact through leadership, content, and community.
Virtual Assistant Company FAQs
Looking for a virtual assistant company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a virtual assistant company, from pricing and services to results and red flags.
Clutch features companies delivering remote administrative, marketing, and customer support solutions twice a year based on a proprietary methodology. The top virtual assistant companies for Fall 2025 include:
A virtual assistant (VA) company recruits, trains, and manages remote professionals who handle administrative, operational, or creative tasks for clients. Instead of hiring full-time staff, businesses tap into the VA firm’s talent pool to delegate recurring duties such as email triage, meeting coordination, data entry, or customer support. The provider oversees onboarding, quality control, and performance, so you gain consistent help without the overhead of traditional employees.
Most VA firms group support into service buckets like:
- Administrative support (calendar, travel, transcription)
- Customer service (phone, chat, ticketing)
- Marketing assistance (social media posts, basic design, blog drafting)
- Sales enablement (lead list building, CRM hygiene, follow-up emails)
- Bookkeeping & invoicing
Many agencies let you create hybrid plans, mixing tasks across these categories as your needs evolve.
Clutch pricing data shows monthly retainers ranging from $500–$5,000+. Variables include:
- Scope of work (simple admin vs. specialized skills)
- Hours required (part-time vs. dedicated full-time VA)
- Geography of talent (on-shore vs. offshore)
- Contract length and service-level agreements
On an hourly basis, expect $7–$15 for offshore generalists and $25–$45 for U.S.-based specialists.
Start by defining your recurring tasks and estimated weekly hours, then:
- Review Clutch profiles for matching expertise, verified ratings, and client industries similar to yours.
- Interview shortlisted agencies about onboarding processes, data security, and backup coverage.
- Request a trial period or pilot project to gauge communication style and deliverable quality.
- Compare pricing models. Hourly, bucketed hours, or dedicated staffing to see which aligns with your forecasted workload.
Look out for virtual assistant companies that display any of these possible red flags:
- Vague pricing or long-term lock-in contracts without opt-out clauses
- No references or publicly verifiable client reviews
- Limited data-security protocols or unwillingness to sign NDAs
- High VA-to-manager ratios, indicating potential oversight issues
- Overpromising 24/7 coverage without clarifying staffing shifts
You can use the following sample questions when hiring a virtual assistant provider:
- How do you recruit and vet your assistants?
- Will I work with one dedicated VA or a pooled team?
- What communication channels and project-management tools do you use?
- How do you measure performance and handle under-delivery?
- Can you scale hours up or down quickly?
- What security measures protect my sensitive data?
Partnering with a VA firm frees internal teams from repetitive tasks, reduces payroll costs (no benefits, office space, or equipment), and provides on-demand scalability. Businesses also gain access to a broader talent pool, including multilingual or industry-specific specialists, without lengthy hiring cycles.
An agency supplies managed assistants, backup coverage, and standardized tools. Ideal for businesses needing reliability and compliance. A freelancer offers direct, often cheaper support but lacks built-in redundancy; if they’re sick or leave, tasks halt until you find a replacement.