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Starting by a tool for managing commercial performance in customer service, initially specialized in Live-chat and call back. The idea being to duplicate the in-store commercial experience on marketable sites, which without a sales force can see themselves losing the potential of a significant turnover. Today our fields of expertise extend to all facets of customer service, a 360 ° concept which is quality oriented and axed on commercial performance management.
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Min project size
$1,000+
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Hourly rate
< $25 / hr
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Employees
50 - 249
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Locations
Marrakech, Morocco
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Year founded
Founded 2012
1 Locations
- Marrakech , Morocco
Service Lines
Select Focus Area
- Back Office Outsourcing
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- Business Consulting Focus
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- Due Diligence Consulting
- 20%
- Sourcing and Procurement Consulting
- 20%
- Customer Service Outsourcing
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- Influencer Marketing Platforms
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- Influencer Marketing Services
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- Influencer Management
- 25%
- Social Media Focus
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Industries
- eCommerce
- 70%
- Consumer products & services
- 30%
Clients
- Midmarket ($10M - $1B)
- 60%
- Small Business (<$10M)
- 40%
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