Home BPO United States California Antioch

Top BPO Companies in Antioch

Ratings Updated: March 23, 2025

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Featured

What are Featured Providers?

Unity Communications

4.9 46 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Antioch, United States

Services provided

55% Back Office Outsourcing

35% Customer Service Outsourcing

10% Call Center Services

Unity Communications is a business process outsourcing company offering comprehensive services such as customer support and data management. Across reviews, 100% of clients praised their professionalism, responsiveness, and cost-effective solutions, with approximately 30% noting impressive recruitment and onboarding processes. Areas for improvement include transparency during transitions and more accurate quality evaluations.

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ConnectOS

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Serves Antioch, United States

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Sales Outsourcing

ConnectOS is a leading provider of offshore talent for organisations in Australia, New Zealand, the US, Canada and the UK. For over a decade, we’ve been supporting our global clients with premium
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Remote CoWorker

4.8 127 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Antioch, United States

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider offering a wide range of administrative and operational support, including CRM management, social media management, telemarketing, and more. Approximately 90% of reviews highlight their value for cost and effective communication, while 80% of clients appreciate the seamless onboarding process and responsiveness of their team. The company is praised for its ability to align with client values and deliver reliable, timely assistance, with most clients noting their satisfaction with Remote CoWorker's tailored solutions.

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Reviews mention Accommodating

Clients have expressed a highly positive sentiment regarding Remote CoWorker's accommodating nature. One client highlighted their responsiveness and adaptability, noting that the team effectively addressed any issues encountered. Another client emphasized their management's willingness to work closely and ensure their needs were met, stating, "They are very accommodating... willing to put the effort in." Overall, feedback indicates a strong commitment to client satisfaction and flexibility in meeting project demands.

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

Their project management was highly effective, consistently delivering items on time with strong attention to detail. They were responsive to our needs, quickly adapting to any changes and ensuring smooth communication throughout the process.

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Outbound Call Support for Real Estate Company

5.0 Jun 1, 2020

Their management is the most impressive thing. They’re on top of everything. If someone isn’t doing well, Sean (COO) will handle it. They’re also very accommodating. They’re hard workers and are passionate about the job. They are willing to put the effort in. After training them and showing them what to do, they are very valuable employees.

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1 of 2 Finance & Accounting Outsourcing (FAO) reviews are 5 stars

Less than $10,000 avg. project cost

Finance & Accounting Outsourcing (FAO) PROJECT HIGHLIGHT

Bookkeeping & Accounting Support for Accounting Company

4.5 — Remote CoWorker has been hired by an accounting company to provide bookkeeping and accounting support. The team is responsible for data entry, account reconciliations, and SOP creation. Read more

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Australia (1)

Belgium (1)

Canada (3)

United Arab Emirates (1)

United States (75)

England (1)

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Hugo

5.0 25 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Antioch, United States

Services provided

40% Customer Service Outsourcing

20% Back Office Outsourcing

20% Data Annotation Services +2 services

10% Call Center Services

10% Content Moderation Services

Hugo is a versatile outsourcing company specializing in customer support, content management, and operational efficiency. Across various projects, they have consistently delivered remarkable results, such as a 99.8% accuracy rate in order processing and a 50% reduction in support tickets. Reviewers appreciated their adaptability and seamless integration into existing operations, with 100% of reviews highlighting their positive impact on operational capacity and efficiency.

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Reviews mention Well-executed projects

Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.

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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.

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1 of 2 HR Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

HR Outsourcing PROJECT HIGHLIGHT

Outsourced Accounting & Content Writing for IT Services Firm

4.5 — Hugo provides outsourced accounting, finance, and content writing services for an IT services firm. They create financial reports and statements and produce and proofread content based on the Read more

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France (1)

Kenya (3)

Netherlands (1)

United Arab Emirates (1)

United States (8)

England (1)

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Wing Assistant

4.8 22 reviews

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Premier Verified

$1,000+

< $25 / hr

50 - 249

Berkeley, CA

Services provided

40% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +1 service

20% Sales Outsourcing

Wing Assistant is a virtual assistant service company that provides operational, administrative, and marketing support across diverse industries. Their virtual assistants are praised for their professionalism, efficiency, and responsiveness, with several reviews highlighting their significant positive impact on client operations, such as a 50% reduction in data entry errors and a 40% increase in patient satisfaction scores. Over 90% of reviewers express satisfaction, citing the company's ability to deliver timely, high-quality support while aligning with client values and budgets.

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Reviews mention High-quality work

Clients consistently praise Wing Assistant for delivering high-quality work that meets or exceeds expectations. For instance, the CEO of COCOTIQUE highlighted the thoroughness in vetting their assistant, while an executive from The Home Vibe noted the impressive quality of work relative to budget. Additionally, a client from a venture capital firm emphasized the efficiency and adaptability of their team. Overall, feedback reflects a strong sentiment towards Wing Assistant's commitment to quality, timeliness, and responsiveness.

SMM & Content Mktg for Digital Marketing Company

5.0 Jun 9, 2023

That I’m able to get this quality of work within my budget.

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Virtual Assistant & Content Creation for Mobile App Dev Co

5.0 Mar 7, 2023

They had high-quality talent with dedicated staffing.

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Virtual Assistant Services for Biotech Comapny

4.5 Dec 2, 2022

The quality of their virtual assistants and their work has been overall impressive.

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2 of 2 Content Marketing reviews are 5 stars

Less than $10,000 avg. project cost

Content Marketing PROJECT HIGHLIGHT

Virtual Assistant & Content Creation for Mobile App Dev Co

5.0 — A mobile app design and development company hired Wing Assistant to provide virtual assistant services, scheduling, and content creation. The team sent proposals and followed up with end Read more

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Puerto Rico (1)

United States (18)

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LevelUp Leads

5.0 45 reviews
Premier Verified

$1,000+

$25 - $49 / hr

10 - 49

Lafayette, CA

Services provided

80% Sales Outsourcing

10% Call Center Services

10% Email Marketing

LevelUp Leads is a lead generation and outbound sales company known for its effective cold calling, email campaigns, and tailored client strategies. With a 100% positive feedback rate, clients consistently praise their adaptability, communication, and ability to deliver high-quality leads. Approximately 85% of reviewers emphasize the company's strong project management and responsiveness, highlighting their commitment to meeting unique client needs and enhancing business development efforts.

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Reviews mention Innovative

Clients consistently highlight LevelUp Leads' innovative approach to lead generation and project management. For instance, one CEO noted their 'holistic approach' that sets them apart, while a former Head of Sales praised their 'personalized and tailored approach' in crafting messaging that resonated with target audiences. Overall, feedback indicates a strong sentiment of innovation, with clients appreciating the team's flexibility and commitment to delivering exceptional results aligned with their business objectives.

Call Center Services for Legal Documentation Solutions Co

5.0 Jun 9, 2023

The project management approach was flexible, allowing for adjustments based on feedback and insights to ensure the successful delivery of a refined ICP and a comprehensive lead list that aligned with the client's goals. The combination of experienced data researchers, innovative tools, and a rigorous validation process resulted in a comprehensive and high-quality lead list.

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1 of 1 Business Consulting reviews are 5 stars

Less than $10,000 avg. project cost

Business Consulting PROJECT HIGHLIGHT

Email Mktg & Business Dev Services for Remote Teaching Co

5.0 — A remote teaching company has hired LevelUp Leads to help them recruit specialized teachers through email marketing. The team has reached out to thousands of leads and provides business development Read more

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Bulgaria (1)

Canada (2)

India (1)

United States (36)

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Featured

What are Featured Providers?
TECHSPEED INC

4.9 13 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Antioch, United States

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Transcription

5% Generative AI

TECHSPEED INC is a company specializing in data entry, transcription, lead generation, and business process outsourcing services. The reviews highlight their adaptability, efficiency, and excellent customer service, with a notable emphasis on their quick response times and error-free project execution. Approximately 100% of reviewers praised their reliability and communicative approach, while only a small percentage noted minor areas for improvement, such as record-keeping. Their consistent performance makes them a trusted partner in diverse industries.

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Reviews mention Reliable

TECHSPEED INC has received positive feedback regarding their reliability, with clients noting that the output is consistent and dependable. One reviewer highlighted that issues are infrequent and are promptly addressed when they arise. Additionally, the company's quick responses and effective communication about project progress further enhance their reliability. Overall, clients express a strong sense of trust in TECHSPEED INC's ability to deliver quality results.

Data Entry Services for Data Solutions Company

5.0 Jun 2, 2021

Output is consistent and reliable. Issues rarely occur and, when they do, they are sure to correct quickly.

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2 of 2 Translation reviews are 5 stars

$10,000 – $49,000 avg. project cost

Translation PROJECT HIGHLIGHT

Transcription Services for Consumer Credit Reporting Agency

5.0 — TechSpeed Inc provides transcription services for a consumer credit reporting agency. They also assist with the data collection process. Read more

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Canada (1)

United States (11)

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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Antioch, United States

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Accommodating

Clients consistently highlight Boldr.'s accommodating nature, particularly in their exceptional responsiveness to evolving needs and proactive communication. One client noted that Boldr. adapted their strategies effectively to fit specific requirements, showcasing a deep understanding of their business model. The review emphasized the importance of customization, with Boldr. providing tailored support solutions that greatly enhanced client satisfaction. Overall, the sentiment reflects a strong appreciation for Boldr.'s willingness to adapt and deliver on client expectations.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

They have shown exceptional responsiveness to our needs, adapting their strategies and solutions to fit our evolving requirements. Their proactive approach to communication and problem-solving has been a key factor in the success of our partnership. One of the most impressive and unique aspects of BoldR is their exceptional level of customization and adaptability in their services. They have demonstrated a deep understanding of our specific needs and business model, which has allowed them to provide highly tailored support solutions.

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1 of 1 Employer of Record (EOR) Services reviews are 5 stars

1 new review for Employer of Record (EOR) Services in past 6 months

Unknown avg. project cost

Employer of Record (EOR) Services PROJECT HIGHLIGHT

BPO, EOR & Customer Service Outsourcing for Online Platform

5.0 — Boldr. provides BPO and employer-of-record services for an online registry platform. The team provides 128 team members who support nine different departments and handle over 12 functions. Read more

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Austria (1)

Canada (1)

United States (6)

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JOYNO INC

5.0 3 reviews
Verified

$1,000+

Undisclosed

250 - 999

Serves Antioch, United States

Services provided

20% Content Marketing

20% Email Marketing

20% Social Media Marketing +4 services

10% Back Office Outsourcing

10% Call Center Services

10% SMS Marketing

10% Video Marketing

JOYNO INC is a comprehensive digital marketing and design firm that excels in lead generation, social media marketing, website development, and branding. Reviews highlight their exceptional quality, creativity, and customer-centric approach, with a 100% positive feedback rate emphasizing effective communication, timely delivery, and strong company values. Clients frequently commend their professionalism and passion, which significantly benefit client engagement and business growth.

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1 of 1 SMS Marketing reviews are 5 stars

1 new review for SMS Marketing in past 6 months

Less than $10,000 avg. project cost

SMS Marketing PROJECT HIGHLIGHT

Comprehensive Digital Mktg Services for Wellness Company

5.0 — JOYNO INC provides comprehensive digital marketing services for a wellness company. The team is responsible for creating and posting content on various platforms, including YouTube, Facebook, and Read more

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Philippines (2)

United States (1)

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Martal Group

4.8 96 reviews
Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

San Francisco, CA

Services provided

75% Sales Outsourcing

15% Email Marketing

10% Call Center Services

Martal Group is a sales lead generation company specializing in developing comprehensive outreach strategies. The overall feedback from reviews is predominantly positive, with approximately 88% of clients noting their professionalism, responsiveness, and effective communication. Some clients appreciated their technical knowledge and personalized approach, while others suggested room for improvement in CRM integration and empathy towards client disappointment.

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Reviews mention Flexible

Martal Group has received positive feedback regarding their flexibility in accommodating client needs. Clients noted their ability to pivot quickly based on feedback, with one remarking that their flexibility was 'the icing on the cake.' Another client highlighted Martal's adaptability in learning new products and markets, indicating a strong capability to adjust strategies effectively. Overall, clients appreciate Martal Group's responsiveness and willingness to adapt, contributing positively to project outcomes.

Marketing Strategy for Link Building Agency

5.0 Nov 22, 2023

Their team was quick and efficient. They have a streamlined process for content marketing, resulting in a quick turnaround on every project. Their flexibility in accommodating our needs has been the icing on the cake.

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Outbound Sales Strategies for Freight Digital Platform

4.0 Dec 10, 2020

Their quickness at learning our product and industry as well as their ability to pivot impressed us. Flex quickly based on our feedback and their interaction with the prospects (better than competitor).

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Business Development for Technology Transfer Office

4.0 Sep 19, 2019

They are a very cost-effective and flexible alternative to hiring an in-house sales team.

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Business Development & Marketing for Computer Software Firm

5.0 Aug 18, 2019

MARTAL group is very flexible and has the expertise to learn new products, markets, and technology domain. They have very good experience in market penetration.

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Lead Generation Marketing Partnership for SaaS

4.5 May 28, 2019

The effectiveness of the conversion process should be improved. On the upside, they were rather flexible in incorporating updates to our marketing materials as we refined them every week by incorporating feedback from early prospects.

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1 of 1 Back Office Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Lead Gen & Appointment-Setting for Database Solutions Co

5.0 — Martal Group provides pre-sales, lead generation, and appointment-setting services for a database solutions company. They've improved the client's outbound messaging and helped expand the US market Read more

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Australia (1)

Armenia (1)

Brazil (1)

Canada (18)

Taiwan (1)

Denmark (1)

Finland (1)

France (1)

Germany (4)

India (3)

Israel (7)

Pakistan (1)

Romania (1)

Russia (3)

Ukraine (1)

United States (45)

England (1)

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Start Up And Fly Inc.

5.0 13 reviews
Premier Verified

$1,000+

Undisclosed

50 - 249

San Francisco, CA

Services provided

50% Sales Outsourcing

45% Market Research

5% Recruiting

Start Up And Fly Inc. is a lead generation and sales outsourcing company renowned for its strategic and tailored approaches to client needs. The company receives overwhelmingly positive feedback, with 100% of reviews highlighting their effective project management, proactive communication, and ability to meet objectives efficiently. Their focus on understanding client goals and delivering high-quality leads is a recurring theme across all reviews, emphasizing their reliability and professionalism.

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Reviews mention Efficient

Clients consistently praised Start Up And Fly Inc. for their efficiency in executing lead generation campaigns. One client highlighted their 'impressively results-driven' team that consistently delivered qualified leads and adapted strategies effectively. Another noted their 'streamlined process' which ensured clear and efficient communication. Overall, feedback reflects a positive sentiment regarding the company's capability to meet objectives promptly and reliably, with no reported areas for improvement.

Digital Marketing for AI Development Company

5.0 Mar 1, 2023

SUAFI has a very streamlined process. In general, their processes are very efficient in achieving quality results quickly. I consider our cooperation successful.

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Lead Generation Services for Payroll Management Company

5.0 Dec 11, 2024

Their strategic approach, flexibility, and efficiency led to impressive results throughout our partnership and they’ve proven to be a reliable and valuable partner in lead generation. Their team is impressively results-driven that truly understands your needs and is committed to delivering positive outcomes. During the project they consistently delivered qualified leads and developed fresh approaches for our outreach strategy, carefully aligning with our goals and preferences.

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Lead Generation Services for Financial Mgmt Tool Provider

5.0 Jan 31, 2025

They demonstrated strong project management, ensuring timely delivery of all key milestones. They were highly responsive to our needs, adapting their approach based on feedback and optimizing lead generation strategies as necessary. Communication was clear and efficient through virtual meetings and email.

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3 of 3 Market Research reviews are 5 stars

2 new reviews for Market Research in past 6 months

$10,000 – $49,000 avg. project cost

Market Research PROJECT HIGHLIGHT

Market Research & Sales Outsourcing for AI Software Company

5.0 — Start Up And Fly Inc. provides market research and sales outsourcing services for an AI software company. The team has conducted research interviews and helped the client connect with B2B prospects. Read more

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Cyprus (1)

Germany (1)

Indonesia (1)

Netherlands (2)

Switzerland (1)

United States (1)

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MyOutDesk

5.0 3 reviews
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Sacramento, CA

Services provided

30% Back Office Outsourcing

30% Customer Service Outsourcing

25% Sales Outsourcing +1 service

15% Finance & Accounting Outsourcing (FAO)

MyOutDesk is a company specializing in providing virtual assistant services, offering support in areas such as customer service, IT, marketing, and administration. Clients highlight their efficient staffing process, quality of candidates, and effective project management, with 100% of reviewers praising their ability to improve productivity and operations. Notably, no areas for improvement have been identified by reviewers.

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1 of 1 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for Hotel Company

5.0 — MyOutDesk provides customer service, IT support, marketing, and administrative assistance for a hotel company. The team handles email marketing, social media posts, process documentation, and data Read more

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Rising Tides

5.0 2 reviews
Verified

$5,000+

$100 - $149 / hr

10 - 49

Menlo Park, CA

Services provided

40% Email Marketing

40% Sales Outsourcing

10% Content Marketing +2 services

5% AI Development

5% Social Media Marketing

Rising Tides is a digital marketing and web development company known for its innovative strategies and strong industry expertise. With a 100% positive feedback rate, clients commend their responsiveness, timely deliverables, and ability to adapt to evolving needs. Notably, 50% of reviewers highlight their impressive project management and personalized service approach, although some suggest enhancing onboarding materials and long-term strategic insights.

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1 of 1 Web Development reviews are 5 stars

1 new review for Web Development in past 6 months

$10,000 – $49,000 avg. project cost

Web Development PROJECT HIGHLIGHT

Web Dev, SMM & Content Marketing for Software Co

5.0 — Rising Tides has developed a website for a software company. The team has also set up a LinkedIn marketing program and created a video sales letter and graphic elements for the website. Read more

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Call24 Communications

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Pleasant Hill, CA

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Call24 Communications, an answering service, is located in Pleasant Hill, California. Founded in 1985, the team focuses on Call Center Services and Customer Service Outsourcing.
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Featured

What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Unique expertise

Clients commend TDCX for their unique expertise in managing complex quality evaluations and customer support operations. One client highlighted their 'creative problem-solving' and 'innovative value-add propositions,' while another praised their 'strong problem-solving skill set' and proactive approach to identifying opportunities. Overall, the sentiment reflects a strong appreciation for TDCX's autonomy, reliability, and the exceptional outcomes they deliver, reinforcing their reputation as a trusted partner in the APAC region.

BPO Services for Tech Company

5.0 May 25, 2022

This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.

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Call Center Services for Global Tech Company

5.0 Jun 25, 2021

TDCX also is globally one of our strongest partners in outperforming on our internal Customer experience audit framework. We have a robust KPI measurement across CSAT, Timeliness, TATs, Customer journey flow, etc and TDCX has delivered across the board with a strong team of experts leading these teams. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.

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1 of 1 Business Consulting reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Business Consulting PROJECT HIGHLIGHT

Customer Service for Tech Company

4.0 — TDCX offered a diverse range of customer service solutions for a tech company in the Asia-Pacific region. Read more

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Germany (1)

Singapore (7)

Spain (1)

United States (1)

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Select VoiceCom

4.9 8 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Antioch, United States

Services provided

35% Customer Service Outsourcing

25% Call Center Services

20% Sales Outsourcing +2 services

15% Back Office Outsourcing

5% Business Continuity Management

Select VoiceCom is a customer service and sales support company specializing in providing tailored solutions for businesses. Across the reviews, 100% of clients praised their reliability and dedication, with 83% emphasizing their strong cultural fit and quality service. Clients noted a significant increase in sales and customer satisfaction, with a 25% boost in sales conversions and a 35% rise in customer satisfaction.

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2 of 2 Back Office Outsourcing reviews are 5 stars

2 new reviews for Back Office Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back Office & Customer Service Outsourcing for Law Firm

5.0 — Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. Read more

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Miami, Florida (1)

Raleigh, North Carolina (1)

Brooklyn, New York (1)

New York City, New York (1)

Los Altos, California (1)

San Rafael, California (1)

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Telecom, Inc.

5.0 2 reviews

$1,000+

$25 - $49 / hr

50 - 249

Oakland, CA

Services provided

60% Customer Service Outsourcing

24% Call Center Services

16% Sales Outsourcing

Telecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.

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Gadgetsick

Not yet reviewed

$10,000+

< $25 / hr

2 - 9

Concord, CA

Services provided

50% Call Center Services

50% IT Managed Services

Founded in 2019, Gadgetsick is a call center company and IT managed services company. Their services include Call Center Services and IT managed services.
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ARC Facilities

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

San Ramon, CA

Services provided

50% Digital Asset Management

50% Document Digitization & Management

ARC Facilities is a midsize Document Digitization & Management and Digital Asset Management company. Launched in 2016, the team offers Document Digitization & Management and Digital Asset
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ALFATEK

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Concord, CA

Services provided

20% Branding

20% Cybersecurity

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

ALFATEK is a Concord, California-based branding agency. They offer Branding and Social Media Marketing.
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Freedom Makers Virtual Services

4.9 18 reviews

Undisclosed

$25 - $49 / hr

50 - 249

Fairfield, CA

Services provided

100% Back Office Outsourcing

Freedom Makers Virtual Services specializes in providing virtual assistance, focusing on administrative, marketing, project management, and social media services. Across the reviews, 100% of clients express high satisfaction with their professionalism, timely delivery, and communication. Notably, the company's alignment with clients' values and emphasis on supporting military families is frequently appreciated by reviewers.

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Reviews mention Well-organized projects

Clients commend Freedom Makers Virtual Services for their exceptional project organization and timely delivery. One CEO noted, "She is always on time if not one step ahead of me," highlighting the proactive approach. Another client emphasized, "My freedom maker is so organized that she occasionally catches my mistakes," showcasing the meticulous attention to detail. Overall, the sentiment reflects high satisfaction with the company’s ability to manage tasks efficiently and effectively.

Data Entry & Virtual Assistance for Consulting Company

5.0 Dec 9, 2023

She is always on time if not one step ahead of me. She is very responsive and easy to communicate with. Their onboarding process was so easy. I was drowning and desperate for a virtual assistance but couldn't find the time to recruit and onboard and employee. They found me 4 super qualified candidates quickly, then set up all the interviews and I had someone hired quickly.

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BPO Services for Public Speaking & Leadership Coaching Co

5.0 Mar 26, 2023

The work was completed accurately and on time. My freedom maker is so organized that she occasionally catches my mistakes instead of the other way around! The ability to choose the number of hours I want, and to put them in a bank to be used as needed rather than being committed to a minimum monthly amount, regardless of the workload.

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1 of 1 Corporate Travel Management reviews are 5 stars

Less than $10,000 avg. project cost

Corporate Travel Management PROJECT HIGHLIGHT

Back Office & Workload Support for Digital Mktg Company

5.0 — Freedom Makers Virtual Services handles the excess workload of a digital marketing firm. The team tasks include creating documentation, reviewing billable and non-billable hours, and creating Read more

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Jacksonville, Florida (1)

Annapolis, Maryland (1)

Columbia, Maryland (1)

Charlotte, North Carolina (1)

Myrtle Beach, South Carolina (1)

San Antonio, Texas (2)

Menlo Park, California (1)

San Francisco, California (2)

Philadelphia, Pennsylvania (1)

Annandale, Virginia (1)

Centreville, Virginia (1)

Half Moon Bay, California (1)

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Packet Fusion

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Pleasanton, CA

Services provided

100% Call Center Services

Midsize answering service Packet Fusion, is in Pleasanton, California and Pleasanton, California. Their services include Call Center Services.
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Telegenisys Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Fairfield, CA

Services provided

45% Back Office Outsourcing

15% Customer Service Outsourcing

10% Business Consulting +3 services

10% Call Center Services

10% Financial Consulting

10% Sales Outsourcing

Telegenisys Inc is a Fairfield, California-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing.
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All Bay Answering Service

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Antioch, CA

Services provided

100% Call Center Services

All Bay Answering Service is an answering service. Their small team is in Antioch, California. Their services include Call Center Services.
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Five9

2.5 2 reviews

Undisclosed

$100 - $149 / hr

250 - 999

San Ramon, CA

Services provided

60% CRM Consulting and SI

20% ERP Consulting and SI

10% Call Center Services +1 service

10% Other IT Consulting and SI

Five9 is a company specializing in Salesforce integration and contact center operations, providing services such as software implementation and team training. The reviews indicate mixed feedback, with one client expressing dissatisfaction due to communication issues and advising against working with them, while another praised their project completion focus, responsiveness, and customer service, highlighting their success in enhancing efficiency and sales. Overall, 50% of the reviews were positive, while 50% were negative.

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Reviews mention Great project management

Clients consistently praise Five9 for their exceptional project management capabilities. One reviewer highlighted their diligence, noting that Five9 proactively follows up on communications, ensuring project priorities are met. Another emphasized their impressive response times, with inquiries addressed within an hour, reflecting strong communication. Additionally, the team's structured approach to diagnosing technical issues further enhances project efficiency. Overall, feedback indicates a high level of satisfaction with Five9's project management practices.

Sales & Marketing Support for Legal Service Access Firm

4.0 Jul 29, 2020

They are extremely diligent, to the point where if they call me and I’m unavailable, they don’t wait for me to call back — they’ll call a second time to emphasize the priority of the project. It’s been very seamless.

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0 of 1 Advertising reviews are 5 stars

$10,000 – $49,000 avg. project cost

Advertising PROJECT HIGHLIGHT

Sales & Marketing Support for Legal Service Access Firm

4.0 — Five9 was hired to improve a legal service access firm’s autodialing efforts. The team worked to automate dialing to prioritize new leads while continuing to nurture older leads. Read more

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Numa

5.0 5 reviews

Undisclosed

Undisclosed

10 - 49

Oakland, CA

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Sales Outsourcing

Numa is a communications solutions company offering services such as automated call management and text messaging integration for businesses. The reviews indicate a high level of customer satisfaction, with approximately 100% of reviewers emphasizing their exceptional customer service and efficiency. Clients appreciate Numa's ability to enhance communication accessibility and streamline operations, which has been critical in retaining customers and improving overall service delivery.

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Reviews mention Timely

Numa has received positive feedback regarding their timeliness in communication and project execution. Clients noted that Numa's team was 'responsive, courteous, and talented,' ensuring that all incoming customer inquiries were addressed promptly. The implementation was described as the 'easiest company-wide technology update' with seamless execution from the start. Furthermore, Numa maintained open lines of communication post-implementation, making timely improvements without prompting, which greatly enhanced the client experience.

Call Management Service for Athletic Shoe Retailer

5.0 Mar 1, 2020

Numa took the time to understand exactly what we needed and then curated the presentation to our needs. Upon activation, they stayed on schedule and set reasonable expectations for timelines. After the system was operational, they continued to make improvements even when we didn't request them.

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5 of 5 Business Consulting reviews are 5 stars

Less than $10,000 avg. project cost

Business Consulting PROJECT HIGHLIGHT

Voice Services for Salon

5.0 — Numa handles the voice services for a salon. Their team answers and directs phone calls for salon hours and location information, appointment setting, and more. Read more

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Washington, District of Columbia (1)

Kansas City, Missouri (1)

Pasadena, California (1)

Portland, Oregon (1)

Virginia Beach, Virginia (1)

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ezyteams

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

San Ramon, CA

Services provided

40% Back Office Outsourcing

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO) +4 services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Ezyteams is a Back Office Outsourcing company. They are headquartered in San Ramon, California and have midsize team. They focus on Back Office Outsourcing and Finance & Accounting Outsourcing
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AI bees

4.6 91 reviews

$1,000+

Undisclosed

50 - 249

San Francisco, CA

Services provided

30% Content Marketing

30% Sales Outsourcing

15% Call Center Services +2 services

15% Search Engine Optimization

10% BI & Big Data Consulting & SI

AI bees is a lead generation company specializing in leveraging AI technology for identifying, nurturing, and converting leads across various industries. With high ratings and cost-effective services, 90% of reviews highlight its effectiveness in generating quality leads and understanding niche markets. However, 20% suggest areas for improvement, such as quicker response times and language availability.

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Reviews mention Patient

Client feedback reflects a highly positive sentiment regarding the patience exhibited by AI bees' team, particularly Gelavizh, who was described as 'AMAZING,' 'prompt,' and 'patient.' The client emphasized the importance of this patience in facilitating effective communication and support throughout the project. Overall, the sentiment towards AI bees is one of satisfaction, with strong appreciation for their customer service and responsiveness.

LinkedIn Sales Campaign for Entertainment Writing Company

5.0 Sep 14, 2023

Gelavizh is AMAZING. prompt, nice, expert, smart, patient, etc. Promote her! Truly awesome human.

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2 of 4 Search Engine Optimization reviews are 5 stars

2 new reviews for Search Engine Optimization in past 6 months

Less than $10,000 avg. project cost

Search Engine Optimization PROJECT HIGHLIGHT

Lead Generation Services for Medical Supplies Company

4.5 — AI bees provided lead generation services for a medical supplies company. The team was responsible for AI lead identification and selection, lead analysis, real-time prospect interaction, and lead Read more

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Austria (1)

Belgium (2)

Canada (11)

Finland (2)

France (2)

Germany (19)

Hong Kong (1)

India (2)

Malaysia (1)

Netherlands (2)

Nigeria (1)

Norway (1)

Singapore (1)

South Africa (1)

Spain (1)

Switzerland (1)

United Arab Emirates (3)

United States (30)

England (4)

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Green Leads LLC

4.5 2 reviews

$5,000+

$50 - $99 / hr

10 - 49

San Francisco, CA

Services provided

50% Sales Outsourcing

30% Email Marketing

20% Content Marketing

Green Leads LLC is a lead generation company specializing in outbound cold calling and business development services. Across their reviews, clients emphasize their professionalism, effective communication, and success in generating high-quality leads. Approximately 90% of feedback highlights their ability to increase sales opportunities, while 80% commend their cooperative team management and understanding of client needs.

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Reviews mention Results-oriented

Clients consistently praise Green Leads LLC for their results-oriented approach to lead generation. One client noted a 600–700% increase in pipeline opportunities, attributing this success to Green Leads' effective strategies and commitment to understanding their business needs. Another client highlighted their professionalism in representing their company to high-level prospects, leading to valuable engagement. Overall, feedback reflects a strong sentiment of satisfaction with the tangible results achieved through their services.

Lead Generation for Computer Software Company

4.0 Mar 30, 2021

Based on the quality of the leads that they have generated we have a number of companies that we are engaged in the beginning sales cycle to drive to new business for our company. They adhered to the calling sales pitch and developed a number of leads for us to follow up on.

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Lead Generation Marketing for IT Telecommunications Company

5.0 Mar 24, 2021

Green Leads LLC’s work has been very beneficial in yielding our investments unimaginably. We’ve seen a 600–700% increase in dollar value for opportunities within our pipeline and a dramatic increase in the visibility of our company within the marketplace. The best thing about Green Leads LLC is that they make results happen for us.

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1 of 1 Business Consulting reviews are 5 stars

$50,000 – $199,999 avg. project cost

Business Consulting PROJECT HIGHLIGHT

Lead Generation Marketing for IT Telecommunications Company

5.0 — Green Leads LLC performs lead generation marketing for a telecommunications company. The team conducts calls among the client's target companies to determine if they are interested in availing their Read more

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Canada (1)

United States (1)

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Performant

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Livermore, CA

Services provided

80% Call Center Services

20% Accounting

Performant is an answering service launched in 1976. The team focuses on Call Center Services and Accounting.
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Scale Support

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Berkeley, CA

Services provided

40% Customer Service Outsourcing

30% Call Center Services

15% Back Office Outsourcing +1 service

15% Sales Outsourcing

Scale Support, a Customer Service Outsourcing company, is based in Berkeley, California. They provide Customer Service Outsourcing and Call Center Services.
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Demand Inc.

5.0 1 review

Undisclosed

Undisclosed

50 - 249

San Francisco, CA

Services provided

30% Market Research

30% Sales Outsourcing

20% Digital Strategy +2 services

15% Email Marketing

5% Sports Marketing

Demand Inc. is a company specializing in tailored email outreach and lead generation. Reviews highlight their deep understanding of clients' SaaS platforms, transparent communication, and exceptional professionalism. With 100% positive feedback, clients praise their balance of concise and personalized messaging, which significantly enhances response and success rates.

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1 of 1 Sales Outsourcing reviews are 5 stars

Less than $10,000 avg. project cost

Sales Outsourcing PROJECT HIGHLIGHT

Lead Gen & Appointment-Setting for AI-Powered Prospecting Co

5.0 — Demand Inc. provides lead outreach and appointment-setting services for an AI-powered sales prospecting company. Read more

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DataBees

4.5 1 review

$1,000+

< $25 / hr

250 - 999

San Francisco, CA

Services provided

60% Market Research

20% Sales Outsourcing

10% CRM Consulting and SI +1 service

10% Digital Strategy

DataBees is a research services company specializing in lead identification and database expansion. With consistently high-quality work and exceptional communication, they have garnered positive feedback for their ability to generate tangible results. Approximately 100% of reviewers praise their effective communication, highlighting account manager Irakli’s proactive updates and detailed project management.

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0 of 1 Market Research reviews are 5 stars

$10,000 – $49,000 avg. project cost

Market Research PROJECT HIGHLIGHT

Market Research for E-Commerce Technology Company

4.5 — DataBees helps an e-commerce technology company perform market research to expand the company's database with qualified leads. They list 10,000 missing website accounts, including those that exist Read more

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Kareo

4.0 1 review

$1,000+

< $25 / hr

250 - 999

San Francisco, CA

Services provided

75% Back Office Outsourcing

15% Call Center Services

10% Customer Service Outsourcing

Kareo is a company offering back-office services, particularly in managing employee benefits like 401(k) plans. Feedback from reviewers is predominantly positive, highlighting their quick response times and effective service, with 100% of reviewers mentioning satisfaction with time-saving benefits. Suggested areas of improvement include enhancing their perspective.

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Alphoric

5.0 10 reviews

$5,000+

$150 - $199 / hr

10 - 49

San Francisco, CA

Services provided

100% Sales Outsourcing

Alphoric is a marketing agency specializing in lead generation and appointment setting, praised for its data-driven approach and value for cost. They receive overwhelmingly positive feedback, with 100% of reviewers highlighting the company's commitment to client success and prompt communication. Clients report significant improvements in sales outcomes, such as a 60% increase in close rates and booking numerous qualified calls.

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Reviews mention Well-organized projects

Clients have consistently praised Alphoric for their well-organized project management and timely delivery. One client noted that Alphoric was 'extremely prompt' and delivered results ahead of schedule, significantly contributing to their business growth. Their ability to understand client needs and generate quality leads was highlighted, with feedback indicating that every lead was generated with intent, showcasing their effective project organization and execution.

Lead Generation for AI Solutions Company

5.0 Aug 14, 2023

Alphoric has been monumental in our business growth to say the least. We started working with them earlier this year after being burned by other marketing agencies who could care less about us. They were always extremely prompt in getting to us and delivered extremely early, plus helped us understand how to use the leads.

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1 of 1 Data Annotation Services reviews are 5 stars

Less than $10,000 avg. project cost

Data Annotation Services PROJECT HIGHLIGHT

Data Scraping for Advertising & Marketing Company

5.0 — Alphoric has provided data scraping services for an advertising and marketing company. They have been hired to scrape a large amount of quality data for the client's email campaigns. Read more

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Australia (1)

Canada (1)

United States (3)

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Silicon Networks

5.0 2 reviews

$5,000+

$50 - $99 / hr

50 - 249

Fremont, CA

Services provided

15% IT Strategy Consulting

10% Cloud Consulting & SI

10% IT Staff Augmentation +13 services

5% BI & Big Data Consulting & SI

5% Back Office Outsourcing

5% Business Continuity Management

5% CRM Consulting and SI

5% Custom Software Development

5% Customer Service Outsourcing

5% Cybersecurity

5% E-Commerce Development

5% ERP Consulting and SI

5% IT Managed Services

5% Mobile App Development

5% Other IT Consulting and SI

5% Web Development

Silicon Networks is an IT managed services and software development company specializing in optimizing cloud infrastructure. According to reviews, 100% of feedback is positive, highlighting their professionalism, commitment, and skill. Clients praise their ability to deliver projects on time and within budget, noting their trustworthiness and dedication.

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1 of 1 IT Managed Services reviews are 5 stars

Less than $10,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cloud Infrastructure Optimization for Software Dev Company

5.0 — Silicon Networks optimized a Cloud infrastructure for a software development company. This included assessing the infrastructure and proposing and, later, implementing an optimization plan. Read more

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Direct Line

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Berkeley, CA

Services provided

55% Call Center Services

30% Customer Service Outsourcing

15% Sales Outsourcing

Direct Line is a call center company. They are located in Berkeley, California and have midsize team. They specialize in Call Center Services and Customer Service Outsourcing.
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Topaz Services

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Oakland, CA

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Topaz Services, a phone answering service, is in Oakland, California. They offer Call Center Services and Customer Service Outsourcing and were founded in 1986.
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wrrk

4.8 4 reviews

$1,000+

Undisclosed

50 - 249

San Francisco, CA

Services provided

50% Customer Service Outsourcing

30% Call Center Services

10% Back Office Outsourcing +1 service

10% Document Digitization & Management

wrrk is a customer support service provider specializing in technical troubleshooting and customer communication. Their reviews reveal that they efficiently meet service level agreements and adapt to evolving business needs. Approximately 90% of the feedback highlights their professionalism and scalability, while 10% suggest minor improvements in documentation and response times.

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1 of 2 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center & Customer Service Outsourcing for Energy Co

5.0 — wrrk provided call center and customer service outsourcing for an EV charging solutions company. The team offered telephone support to resolve technical issues and support incident resolution. Read more

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My Care International

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Fremont, CA

Services provided

40% Back Office Outsourcing

40% Call Center Services

20% Social Media Marketing

Launched in 2023, My Care International is a call center. Their team offers Call Center Services and Back Office Outsourcing.
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Brightest Minds

4.9 5 reviews

$1,000+

< $25 / hr

50 - 249

South San Francisco, CA

Services provided

20% Market Research

20% Marketing Strategy

20% Social Media Marketing +4 services

15% Sales Outsourcing

10% Call Center Services

10% Email Marketing

5% Customer Service Outsourcing

Brightest Minds is a lead generation company specializing in email marketing and LinkedIn outreach to generate and nurture qualified leads. Overall, 100% of reviewers praised their personalized, data-driven approach, leading to successful campaigns and high conversion rates. A notable 75% of clients highlighted their effective workflow and integration with existing teams, while one review suggested expanding social media marketing capabilities.

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Reviews mention Team players

Clients consistently highlight Brightest Minds as exemplary team players, noting their personable approach and integration into client operations. One client remarked, 'They are extremely personable and work as if they are a part of my company.' Additionally, effective communication was emphasized, with biweekly meetings and regular updates fostering a collaborative environment. Overall, the sentiment regarding their teamwork is highly positive, indicating a strong alignment with client needs.

Email Marketing for Onboarding Software Company

5.0 Jan 3, 2023

They are extremely personable and work as if they are a part of my company. This level of integration and collaboration is impressive, demonstrating their ability to function seamlessly within our team.

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1 of 1 Business Consulting reviews are 5 stars

$50,000 – $199,999 avg. project cost

Business Consulting PROJECT HIGHLIGHT

Lead Generation & Appointment Setting for Financing Company

5.0 — Brightest Minds has worked on sales, lead generation, and appointment-setting projects for a financing company. The team handles the firm's LinkedIn and email marketing campaigns and fundraising Read more

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Ireland (1)

United States (3)

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Reliable Receptionist

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Walnut Creek, CA

Services provided

100% Call Center Services

Reliable Receptionist is an answering service. The Walnut Creek, California-based team offers Call Center Services.
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Emerge natural sales solutions

Not yet reviewed

$1,000+

Undisclosed

50 - 249

San Francisco, CA

Services provided

40% Customer Service Outsourcing

35% Sales Outsourcing

25% Business Consulting

Emerge natural sales solutions is a midsize Customer Service Outsourcing company in San Francisco, California. The team provides Customer Service Outsourcing and Sales Outsourcing.
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AthenaHealth

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

San Francisco, CA

Services provided

56% Back Office Outsourcing

44% Customer Service Outsourcing

AthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Gong.io

4.5 1 review

Undisclosed

Undisclosed

50 - 249

San Francisco, CA

Services provided

25% Back Office Outsourcing

25% Direct Marketing

25% Email Marketing +1 service

25% Market Research

Gong.io is a software company specializing in call recording and enablement for sales training and development. The reviews highlight Gong.io's user-friendly platform and effective workflow, with 100% of customers noting valuable insights into their sales processes and efficient support. The company's reputation and positive feedback are consistently emphasized in client testimonials.

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0 of 1 Custom Software Development reviews are 5 stars

$10,000 – $49,000 avg. project cost

Custom Software Development PROJECT HIGHLIGHT

Software Development for Marketing Sales Platform

4.5 — A marketing platform hired Gong.io to custom develop a consistent selling track. The project involved full-service onboarding, and facilitating conversations. Read more

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SaaScend

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Concord, CA

Services provided

20% Application Management & Support

20% Business Consulting

20% CRM Consulting and SI +2 services

20% Demand Generation Marketing

20% Sales Outsourcing

CRM consulting and SI company SaaScend is based in Concord, California. The team specializes in CRM consulting and SI and Application Management & Support.
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Outsource Global

Not yet reviewed

$1,000+

$25 - $49 / hr

1,000 - 9,999

San Francisco, CA

Services provided

20% Back Office Outsourcing

20% Call Center Services

15% Content Marketing +3 services

15% Custom Software Development

15% Search Engine Optimization

15% Social Media Marketing

Outsource Global is an answering service company. Their large team of employees is located in San Francisco, California. Their team focuses on Call Center Services and Back Office Outsourcing.
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Tactical TeleSolutions

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

San Francisco, CA

Services provided

60% Call Center Services

40% Sales Outsourcing

Tactical TeleSolutions is a telephone answering service. Founded in 1991, the agency is located in San Francisco, California. Their services include Call Center Services and Sales Outsourcing.
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Hitech BPO

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Santa Clara, CA

Services provided

50% Data Annotation Services

30% Back Office Outsourcing

20% Document Digitization & Management

Hitech BPO, a Data Annotation Services company, was founded in 1992. The large team specializes in Data Annotation Services and Back Office Outsourcing.
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ModSquad

4.5 1 review

Undisclosed

Undisclosed

10,000+

Sacramento, CA

Services provided

10% Customer Service Outsourcing

9% AI Consulting

9% CRM Consulting and SI +8 services

9% Call Center Services

9% Content Moderation Services

9% Cybersecurity

9% Digital Strategy

9% Generative AI

9% IT Managed Services

9% IT Strategy Consulting

9% Social Media Marketing

ModSquad provides customer service by handling consumer inquiries through calls and emails for various businesses. Reviews highlight their timely deliveries, high customer satisfaction, and agility in scaling resources. Overall, ModSquad is noted for its good value, cultural fit, and impressive project management, though there were minor communication issues related to compliance.

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Custom Communications

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Livermore, CA

Services provided

100% Call Center Services

Custom Communications, an answering service company, is located in Livermore, California. Established in 1980, the team offers Call Center Services.
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SalesForsaas

Not yet reviewed

$100,000+

$300+ / hr

10,000+

San Francisco, CA

Services provided

30% Data Annotation Services

25% CRM Consulting and SI

25% Sales Outsourcing +1 service

20% Generative AI

Established in 1999, SalesForsaas is a Data Annotation Services company. Their services include Data Annotation Services and CRM consulting and SI.
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8x8

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

San Jose, CA

Services provided

100% Call Center Services

Call center company 8x8 was founded in 1987. The team offers Call Center Services.
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TeleContact Resource Services

4.6 4 reviews

$1,000+

Undisclosed

50 - 249

Riverbank, CA

Services provided

50% Call Center Services

50% Sales Outsourcing

TeleContact Resource Services is a telemarketing and customer service company specializing in outbound sales and customer verification services. The overall feedback is overwhelmingly positive, with clients citing increased efficiency, responsiveness, and significant cost savings. Approximately 75% of reviewers emphasize their ability to consistently meet business objectives and deadlines, while no negative feedback about their services is mentioned.

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Reviews mention Efficient

Clients consistently praise TeleContact Resource Services for their efficiency, highlighting notable fast response times and a significant increase in productivity. One client specifically noted that they have saved approximately $2,000 monthly and emphasized the company's strength in enhancing operational efficiency without identifying any areas for improvement. Overall, the sentiment surrounding efficiency is overwhelmingly positive, indicating that the service provider is well-regarded for their effective performance.

Business Services Company Telemarketing

5.0 Aug 14, 2017

They have increased our efficiency and productivity. I can't really think of any con's. Their efficiency.

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3 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Telemarketing & Lead Generation for Manufacturing Service

5.0 — Read more

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San Jose, California (1)

Bowling Green, Kentucky (1)

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LiveHelpIndia

4.5 1 review

$1,000+

< $25 / hr

1,000 - 9,999

San Jose, CA

Services provided

15% Email Marketing

15% Pay Per Click

15% Search Engine Optimization +5 services

15% Social Media Marketing

10% Architectural Design

10% Back Office Outsourcing

10% Market Research

10% Sales Outsourcing

LiveHelpIndia provides 24/7 live chat customer support, including voice and text-based virtual assistants, and human agents. Their services have significantly improved customer satisfaction scores to 90% and helped reduce operational costs. The feedback highlights their professional communication, timely delivery, and alignment with clients' values and budget, suggesting a strong cultural fit.

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Softfile

4.3 3 reviews

$1,000+

< $25 / hr

50 - 249

Sacramento, CA

Services provided

75% Back Office Outsourcing

15% Customer Service Outsourcing

10% Call Center Services

Softfile specializes in inbound and back office services, with a strong focus on customer service and efficiency. The company receives predominantly positive feedback, with over 90% of the reviews praising their cost-effectiveness and service quality. Clients consistently highlight Softfile's ability to save time and provide accurate results, although some suggest areas for improvement.

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2 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Consumer Products Claims Processing

5.0 — Read more

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Portland, Maine (1)

Providence, Rhode Island (1)

Scottsdale, Arizona (1)

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31West Global Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

San Francisco, CA

Services provided

70% Customer Service Outsourcing

20% Cloud Consulting & SI

10% Call Center Services

Headquartered in San Francisco, California, 31West Global Services is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and cloud consulting & SI.
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Zenith American Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

San Francisco, CA

Services provided

40% Back Office Outsourcing

20% Accounting

20% Customer Service Outsourcing +1 service

20% Financial Advising & Planning

Zenith American Solutions is a Back Office Outsourcing company in Tampa, Florida and San Francisco, California. The team specializes in Back Office Outsourcing and Accounting.
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CloudVO

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Francisco, CA

Services provided

100% Call Center Services

CloudVO, a call center company, was founded in 2010. The small team provides Call Center Services.
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