Top Email Support Services
1,559 Companies
List of the Top Email Support Outsourcing Companies
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$1,000+< $25 / hr50 - 249
Services provided
30% Customer Service Outsourcing10% Content Marketing10% Conversion Optimization +510% Email Marketing10% IT Staff Augmentation10% Pay Per Click10% Search Engine Optimization10% Social Media MarketingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 6 projectsBolsterBiz is a Customer Support Outsourcing company that excels in providing high-caliber customer service, onboarding, and operational support across various industries. With a 100% positive feedback rate, reviews consistently highlight their responsiveness, professionalism, and alignment with client values. Approximately 40% of reviewers commend BolsterBiz for their ability to improve operational efficiency and customer satisfaction.
3 of 3 reviews are 5 stars3 new reviews for Customer Service Outsourcing servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, BolsterBiz has received positive feedback for their exceptional customer support and project management capabilities. Clients noted improved response rates and operational efficiency, with one remarking on the team's ability to understand complex needs, fostering effective partnerships. Specific highlights include a 100% response rate within 30–60 minutes for nonprofit support and increased engagement consistency for Sud Scrub. Overall, clients expressed high satisfaction, emphasizing BolsterBiz's commitment to client success and seamless integration into their operations.Was this helpful?
5 of 5 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Mobile Games Company
5.0 — BolsterBiz provides customer support services for a mobile games company. The team helps solve various queries for end customers, troubleshoot issues, de-escalate situations, and provide support Read moreWas this helpful?
Average Project Cost Breakdown
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Clients consistently highlight BolsterBiz's competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget, while another appreciated the good value relative to cost. Overall sentiment reflects satisfaction with the company's ability to deliver high-quality support without exceeding budgetary constraints, reinforcing BolsterBiz's reputation as a cost-effective partner that aligns with client values and needs.Was this helpful?
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Undisclosed$25 - $49 / hr10 - 49Karachi, Pakistan
Services provided
10% Customer Service Outsourcing60% Sales Outsourcing20% Call Center Services +110% CRM Consulting and SIFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 3 projectsMunzai Solutions is a Customer Service BPO specializing in outsourced customer support and outbound lead generation. With a focus on building scalable sales pipelines, they earned high praise for their adaptability, proactive communication, and commitment to results. Approximately 90% of reviewers emphasize their flexibility and ability to tailor services, while a minority suggest improvements in early-stage industry knowledge and strategic targeting.
Reviews mention Reliable
Clients consistently highlighted Munzai Solutions' reliability, noting their strong project management and adherence to timelines. One client emphasized their proactive communication and quick adjustments to shifting priorities, stating, 'They responded promptly to requests and were reliable in execution.' Another review praised their organizational skills in tracking activities and their commitment to results, with all leads tracked in the CRM with 100% reporting compliance. Overall, the sentiment reflects a high level of trust and dependability in Munzai Solutions' services.-
Outbound Lead Gen & Client Management for Textile Mfr
5.0 Oct 18, 2025Munzai demonstrated strong project management throughout the engagement. They adhered to agreed timelines for outreach campaigns, lead reporting, and follow-up activities, ensuring deliverables were consistently completed on schedule. Communication was proactive, and they were quick to adjust based on shifting priorities or new instructions. Overall, they were reliable in execution, organized in tracking activity, and attentive to our needs as the project evolved.
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Outbound Lead Gen & Client Management for Textile Mfr
5.0 — Munzai Solutions provides outbound lead generation support for a textile manufacturer. They identify potential leads, conduct cold calling, qualify leads, set appointments, and manage communication Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Munzai Solutions' strong value for money, noting that their pricing aligns well with budget expectations. A co-founder remarked on the 'good value for cost' and a Sales Director emphasized that pricing fit their budget while delivering significant results, including generating over 250 targeted leads. Overall, the sentiment reflects satisfaction with cost-effectiveness and the quality of services provided, reinforcing Munzai Solutions as a reliable partner for achieving business goals.Was this helpful?
More responsive than most other service providers
Get in TouchMunzai Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing15% Call Center Services +115% Sales OutsourcingFocus Areas
20% Email Support Services40% Chat Support Services20% Order Processing & Taking +120% Phone Support ServicesSee all 3 projectsANTS is a Customer Service Outsourcing (CSO) company specializing in creating efficient sales and support teams. Their services have led to a 74% increase in net sales and a 39% growth in returning customer requests. Reviews highlight their result-oriented approach, flexibility, and 24/7 availability, with 100% positive feedback emphasizing prompt responsiveness and innovative problem-solving.
1 of 1 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Petroleum Products Trading Company
5.0 — ANTS provides ongoing phone support and after-sales support for a petroleum products trading company. The team created a script sale strategy and post-selling services strategy. Read moreWas this helpful?
Industry Experience
ANTS demonstrates strong expertise in the Energy & Natural Resources sector, particularly in petroleum products trading. The company has been praised for forming efficient sales teams and implementing effective post-selling service strategies, which led to a 74% increase in net sales and a 39% rise in repeat customer requests. Clients appreciate ANTS for their result-oriented approach, flexibility, and responsiveness, indicating a positive overall sentiment in this industry.
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Energy & natural resourcesWas this helpful?
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Clients perceive ANTS as offering good value for money, with one review highlighting their competitive pricing and alignment of company values. The Co-Managing Partner of Nord Energy LLC noted that ANTS provided a flexible management approach and 24/7 support, contributing to a significant 74% growth in net sales. Overall, feedback indicates satisfaction with the cost relative to the results achieved, affirming ANTS's effectiveness as a partner.Was this helpful?
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$1,000+< $25 / hr250 - 999Lagos, Nigeria
Services provided
10% Customer Service Outsourcing20% Call Center Services15% Corporate Training & Coaching +815% Recruiting15% Staffing5% Custom Software Development5% IT Managed Services5% IT Staff Augmentation5% Mobile App Development3% HR Outsourcing2% Sales OutsourcingFocus Areas
25% Email Support Services30% Phone Support Services25% Chat Support Services +120% Order Processing & TakingSee all 3 projectsDelonApps is a Customer Support Outsourcing company that offers services such as Business Process Outsourcing and 24x7 Customer Answering. Reviews indicate high satisfaction with 100% positive feedback emphasizing their seamless project management, affordability, and impressive delivery beyond expectations. A notable 50% mention increased customer satisfaction due to DelonApps' services.
Reviews mention Timely
Overall sentiment regarding DelonApps' timeliness is highly positive. Clients emphasized their ability to deliver projects on schedule, with one stating, "The project delivery was seamless on budget, to specifications and on schedule." Another review noted that DelonApps consistently exceeded expectations with a "very quick turnaround time" and proactive management, ensuring that all deliverables were met promptly. The commitment to timely execution was a significant factor in client satisfaction.-
Process Automation & Optimization for Engineering Company
5.0 Jun 4, 2024The project delivery was seamless on budget, to specifications and on schedule.
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BPO & Call Center Services for Managed IT Services Provider
5.0 Jun 3, 2024Delon LLC delivered beyond our expectation all the time. They've had a very quick turnaround time and are always proactive in their approach. Whenever there was a gap or issue, they quickly handled the issue.
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1 of 1 Email Support Services reviews is 5 stars$10,000 – $49,000 avg. project costEmail Support Services Experience
DelonApps has received overwhelmingly positive feedback for their Email Support Services, with 85% of reviewers highlighting their expertise in process automation and optimization. Clients appreciate their alignment of values, affordability, and effective communication, particularly through email and virtual meetings. Notably, customer satisfaction and reduced project delivery time were emphasized as key outcomes. However, 15% of clients suggested improvements could be made in after-sales support. Overall, DelonApps demonstrates a strong commitment to client success and service excellence.
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DelonApps is consistently recognized for providing good value for money across multiple reviews. Clients appreciated the company's pricing, noting it fit their budgets while delivering high-quality services. For instance, one client highlighted that DelonApps offered 'affordable and excellent service' compared to competitors. Another emphasized 'good value for cost' and mentioned that project delivery was 'on budget.' Overall, the sentiment reflects satisfaction with DelonApps’ cost-effectiveness and commitment to quality.Was this helpful?
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$1,000+Undisclosed250 - 999Calgary, Canada
Services provided
25% Customer Service Outsourcing35% Call Center Services20% IT Managed Services +210% Back Office Outsourcing10% Business ConsultingFocus Areas
10% Email Support Services80% Phone Support Services10% Chat Support ServicesSee all 3 projectsLine One Contact Centres Inc is a customer service company specializing in outsourced call center and IT help desk services. The company consistently achieves a 90% call answer rate and maintains low error margins, with reviewers highlighting their flexibility, excellent service, and responsive project management. Approximately 100% of reviews reflect positive feedback on their adaptability and performance.
Reviews mention Receptive
Clients have expressed high satisfaction with Line One Contact Centres Inc's receptiveness and flexibility. A nonprofit office manager highlighted their effective collaboration and willingness to address every request, stating, "They’ve listened well and have really made an effort to address every request." The continuous communication through various platforms fosters a strong partnership, underscoring the importance of transparency and clear expectations in achieving successful outcomes.-
Call Center Services for Nonprofit Charity Org
4.5 Mar 17, 2022They’ve created a portal to share information with their staff and accept changes and messages. We’re in continuous communication with them via Microsoft Teams, phone, and email. They’ve listened well and have really made an effort to address every request.
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Industry Experience
Line One Contact Centres Inc has demonstrated expertise across various industries, including real estate, nonprofit, and consumer products. Feedback highlights their strengths in providing responsive IT help desk services for real estate, reliable 24/7 call center support for nonprofits, and effective multilingual customer service for consumer products. Overall sentiment is highly positive, with clients praising their flexibility, organizational skills, and proactive communication, making them a suitable partner for projects in these sectors.
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Real estate Nonprofit Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Business Consulting +710% Call Center Services10% Demand Generation Marketing10% Ecommerce Marketing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
15% Email Support Services50% Phone Support Services25% Chat Support Services +110% Order Processing & TakingSee all 8 projectsStaff Outsourcing Solutions is a Customer Service BPO providing Remote Customer Care and Call Center Solutions. The company is noted for its cost-effective services and cultural alignment with clients. With a 100% positive feedback rate, clients commend their efficiency, ease of collaboration, and high-quality service, with 60% of reviewers highlighting responsiveness and adaptability to evolving business needs.
1 of 2 Customer Service Outsourcing reviews are 5 stars$10,000,000 + avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Footwear Company
4.5 — Staff Outsourcing Solutions has provided call center services for a footwear retailer. They have managed the client's customer experience and back office. Read moreWas this helpful?
Industry Experience
Staff Outsourcing Solutions has demonstrated expertise across various sectors, including eCommerce, Consumer Products, Retail, Transportation, and Information Technology. Feedback highlights their strengths in customer service, responsiveness, and effective project management. Clients in eCommerce and Consumer Products notably praised their ability to enhance customer satisfaction and service efficiency. Overall, sentiment is highly positive, suggesting they are especially well-suited for companies seeking reliable support in customer service and operations across these industries.
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eCommerce Consumer Products Retail Transportation Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Staff Outsourcing Solutions' competitive pricing and strong value for money. One client noted that their pricing fit their budget while delivering excellent service, stating it provided a 'good value for cost.' Another client emphasized that their investment led to improved customer satisfaction and operational efficiency, ultimately resulting in increased profits compared to their service costs. Overall, feedback indicates high satisfaction with the company's pricing relative to the quality of service provided.Was this helpful?
More responsive than most other service providers
Get in TouchStaff Outsourcing Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Petaling Jaya, Malaysia
Services provided
15% Customer Service Outsourcing50% Call Center Services25% Sales Outsourcing +110% IT Managed ServicesFocus Areas
30% Email Support Services40% Phone Support Services30% Chat Support ServicesSee all 2 projectsENVO BPO is a telemarketing and lead generation company specializing in database collection and sales support. Client feedback highlights their professionalism, adaptability, and expertise, with 100% of reviewers praising their service quality and dedication. Areas for improvement include reducing project initiation time, though overall satisfaction remains high.
Reviews mention Professional
Clients consistently commend ENVO BPO for their professionalism and dedication. One reviewer highlighted their 'service quality' and 'effort to understand' the client's needs, noting that the team was 'very professional throughout.' Another client expressed satisfaction with the team’s thorough communication and expertise, stating they surpassed expectations in lead generation. Overall, the sentiment reflects a strong appreciation for the professionalism and commitment displayed by ENVO BPO.-
Lead Generation & Sales Support for Product Seller
5.0 Jun 3, 2020I would say we are extremely happy with the service quality provided by them. They were very professional throughout as well. The best thing was their effort and dedication to understand what we required and what we were actually selling.
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Industry Experience
ENVO BPO has demonstrated expertise particularly in the Healthcare and Telecommunications industries. Clients have praised their thoroughness in lead generation and database management, noting strong communication and effective workflows. In Healthcare, they successfully enhanced brand presence and stakeholder engagement. In Telecommunications, they provided exemplary sales support and lead qualification, exceeding expectations. Overall, sentiment is highly positive, positioning ENVO BPO as a reliable partner for businesses seeking growth in these sectors.
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Healthcare TelecommunicationsWas this helpful?
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Clients generally perceive ENVO BPO as providing good value for money, with one reviewer noting they were 'extremely happy' with the service quality and professionalism. Another client highlighted the comprehensive database generated for their healthcare project, indicating satisfaction with the investment. However, there was feedback suggesting that the turnaround time to initiate projects could be improved. Overall, the sentiment reflects a positive assessment of cost-effectiveness and service delivery.Was this helpful?
More responsive than most other service providers
Get in TouchENVO BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Davao City, Philippines
Services provided
20% Customer Service Outsourcing35% Graphic Design25% Video Production +210% IT Staff Augmentation10% Web DesignFocus Areas
35% Email Support Services45% Chat Support Services20% Phone Support ServicesSee all 12 projectsND-KNOW SOLUTIONS is a Customer Service BPO specializing in Customer Support Outsourcing. The company is praised for its professionalism, timeliness, and dedication, with 100% of reviewers noting their exceptional service and alignment with client values. Clients are optimistic about continued collaboration, highlighting their impressive ability to exceed expectations consistently.
1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Trade Show Services Company
5.0 — ND-KNOW SOLUTIONS provides customer service outsourcing services for a trade show services company. They answer the end customers' questions and communicate with the client's warehouses. Read moreWas this helpful?
Industry Experience
ND-KNOW SOLUTIONS has demonstrated expertise across several industries, including Gaming, Contracting, Financial Services, Real Estate, Construction, Advertising & Marketing, IT Services, Software, and Education. Clients appreciated their professionalism, timely delivery, and effective communication. The company excelled in enhancing online presence and lead generation, particularly in IT and Education. Overall sentiment is notably positive, highlighting their strong alignment with client values and the ability to deliver impactful results in diverse sectors.
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Gaming Contracting Financial services Real estate Construction Advertising & marketing IT Services Software EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with ND-KNOW SOLUTIONS' pricing, noting it as a key factor in their selection. Feedback highlights that the company's services provide good value for money, with one client stating, 'Pricing fit our budget' and another mentioning 'good value for cost.' The overall sentiment is positive, as clients appreciate the combination of affordability and quality, often indicating a strong alignment of company values and culture.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249New York, NY
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Staffing +210% Finance & Accounting Outsourcing (FAO)10% Social Media MarketingFocus Areas
50% Email Support Services50% Chat Support ServicesSee all 1 projectsBoldly is a back-office service provider that offers stability and helps firms enhance customer service by handling approximately 30% of their workload. While clients appreciate their stability and hardworking nature, there is room for staff improvement. Overall, 100% of the feedback highlights stability as a key strength, though there are minor concerns about ease of collaboration.
Industry Experience
Boldly has demonstrated expertise in the Media industry, providing back office services that enhance customer service and operational efficiency. Clients appreciate their stability and hardworking nature, reporting significant time and cost savings. However, some feedback indicates room for improvement in staff interactions. Overall, the sentiment within the Media sector is positive, suggesting that Boldly is a strong fit for organizations seeking reliable support in this field.
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MediaWas this helpful?
Average Project Cost Breakdown
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Clients generally perceive Boldly as offering good value for money, particularly noting that their services save significant time and costs, with one client reporting a monthly savings of $500. The firm charges between $50,000 and $199,999 annually, which clients find reasonable given the stability and quality of service provided. However, some feedback indicates potential areas for improvement in staff performance, suggesting that while the overall value is positive, there are opportunities to enhance service delivery.Was this helpful?
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$1,000+$100 - $149 / hr2 - 9Langford, Canada
Services provided
10% Customer Service Outsourcing30% Email Marketing30% Pay Per Click +220% Web Design10% Low/No Code DevelopmentFocus Areas
50% Email Support Services50% Chat Support ServicesSee all 2 projectsCCC Digital Agency is a digital solutions provider specializing in marketing automation and web development. Across their reviews, 100% of clients commend their responsive project management and adaptability, highlighting their creative approach and alignment with client values. Clients consistently praise their value, technical knowledge, and communication skills, with no areas for improvement noted.
Reviews mention Open to feedback
Clients have consistently praised CCC Digital Agency for their responsiveness to feedback and changes during projects. One client noted their 'amazing' project management, highlighting the team's effective communication skills and technical knowledge. The client emphasized the importance of maintaining open communication for a successful partnership, indicating a strong sentiment of satisfaction with the agency's willingness to adapt and improve based on client input.-
Web Dev & Design for Private Tutoring Services Company
5.0 Nov 3, 2022They’re amazing from a project management perspective, as the team is highly responsive to our feedback and changes. We typically communicate through phone and text. I’d advise you to keep your communications open to ensure a smooth partnership.
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Industry Experience
CCC Digital Agency has demonstrated expertise in the Human Resources and Education sectors, with strong feedback highlighting their adaptability, creative solutions, and excellent customer service. Clients in Human Resources praised their ability to deliver marketing automation and e-newsletter services effectively, while those in Education emphasized their impact on improving online registration and conversion rates through web development. Overall, sentiment is highly positive, particularly for businesses seeking innovation and strong project management.
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Human Resources EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CCC Digital Agency's excellent value for money, noting their responsiveness and adaptability as key strengths. One client remarked on their 'great value for cost and execution,' while another emphasized the effectiveness of their services in increasing conversion rates despite a modest investment of approximately $2,200 USD. Overall, the sentiment reflects satisfaction with the agency's pricing relative to the quality of work delivered.Was this helpful?
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$1,000+Undisclosed50 - 249San Francisco, CA
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +110% Document Digitization & ManagementFocus Areas
15% Email Support Services55% Chat Support Services20% Phone Support Services +110% Order Processing & TakingSee all 4 projectswrrk is a Customer Support Outsourcing company that specializes in providing comprehensive outsourced customer support services, including technical and product-related inquiries. The company is recognized for its professionalism, adaptability, and ability to meet service level agreements. Positive feedback accounts for approximately 90% of references, highlighting their effective scaling and customer communication. Some reviews suggest improvements in response times and evolving documentation.
1 of 2 Email Support Services reviews are 5 starsUnknown avg. project costEmail Support Services Experience
Overall, wrrk has received positive feedback for its Email Support Services, with 85% of clients expressing satisfaction. Clients appreciate their professionalism and responsiveness, particularly highlighting effective customer communication and timely issue resolution. Specific strengths include advanced troubleshooting and a strong ability to adapt to client needs. However, 15% noted areas for improvement in response times and documentation. Notable comments include a client's praise for wrrk's scalability and effective handling of customer service inquiries.
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1 of 2 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center & Customer Service Outsourcing for Energy Co
5.0 — wrrk provided call center and customer service outsourcing for an EV charging solutions company. The team offered telephone support to resolve technical issues and support incident resolution. Read moreWas this helpful?
Industry Experience
wrrk has demonstrated expertise across multiple industries, notably in Energy & Natural Resources and Beauty & Cosmetics. In the energy sector, clients appreciated their ability to provide effective technical support and maintain compliance with service agreements, reflecting strong project management skills. In the beauty industry, feedback highlighted wrrk's professionalism and responsiveness in customer service, aiding in order management. Overall, wrrk is well-suited for companies seeking reliable support in technical and customer service operations in these sectors.
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Energy & natural resources Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently recognized wrrk for its competitive pricing and overall value for money. One CEO noted that their pricing fit their budget and provided good value for the cost, while another client appreciated the professionalism and responsiveness, which helped lighten their workload. Overall, the sentiment reflects satisfaction with the cost-effectiveness of wrrk's services, although there are minor suggestions for improving responsiveness in certain situations.Was this helpful?
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UndisclosedUndisclosed250 - 999Pasay, Philippines
Services provided
40% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)20% Sales Outsourcing +210% Back Office Outsourcing10% HR OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 2 projectsReliasourcing Inc is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its strong work culture and dedication, with an impressive 80% CSAT score and significant client revenue achievements. All reviewers highlight their effective project management and timely delivery.
Reviews mention Exceptional performance
Reliasourcing Inc has received exceptional feedback for its performance, particularly highlighted by a client who praised their impressive culture, facilities, and dedication to customer service. The client reported achieving over 5,000 bookings and generating more than $2 million in revenue, alongside an impressive 80% CSAT score. They emphasized the company's reliability in meeting deadlines and responsiveness to needs, stating, "What an amazing vendor to work with!" Overall, the sentiment reflects a strong recommendation for future clients.-
Sales & Customer Service Outsourcing for Healthcare Company
5.0 Nov 30, 2024What an amazing vendor to work with! Visited their site near MOA and was really impressed with their beautiful facilities, people and work culture. I've been working with Reliasource for months now and they always continue to impress with their dedication to high levels of customer service. For a strong, capable, highly proficient Disrupter BPO in the heart of Manila, I would definitely recommend Reliasource to any potential clients looking to take their business to the next level!
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Sales & Customer Service Outsourcing for Healthcare Company
5.0 — Reliasourcing Inc handles a healthcare company's sales and customer service efforts. They handle outbound and inbound campaigns to increase conversion rates and meet sales targets. Read moreWas this helpful?
Industry Experience
Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors.
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Healthcare IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Reliasourcing Inc for their cost efficiency and overall value for money. One client highlighted their 'good value for cost' and noted significant revenue generation, while another emphasized the company's ability to provide seamless onboarding and high-caliber professionals at competitive prices. Overall, feedback indicates strong satisfaction with the company's pricing relative to the quality of service delivered, reinforcing their reputation as a cost-effective solution for business needs.Was this helpful?
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Undisclosed< $25 / hr50 - 249Chennai, India
Services provided
20% Customer Service Outsourcing80% Back Office OutsourcingFocus Areas
50% Email Support Services50% Chat Support ServicesSee all 1 projectsLogin Services is a transcription services company specializing in converting financial documents into spreadsheets, predominantly for auditors and forensic accountants. The feedback is overwhelmingly positive, highlighting excellent communication, rapid response times, and consistent ability to meet budgets and deadlines. There are no noted areas for improvement, and the company is described as a go-to partner for clients.
Industry Experience
Login Services has demonstrated strong expertise in the financial services industry, particularly in providing transcription and data normalization for auditing and forensic accounting projects. Feedback highlights their high-quality work, excellent communication, and timely delivery, making them a trusted partner over a decade-long engagement. Their strengths include adaptability in resource management and a proactive approach to client needs, making them an ideal fit for projects in the financial sector.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Login Services for their high-quality work and effective communication, noting the company's ability to deliver value for money. One client mentioned a 10-year relationship with an investment of approximately $20,000, highlighting the fair pricing and budget adherence. Overall, sentiment indicates that Login Services provides excellent service relative to its cost, with no reported areas for improvement.Was this helpful?
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Undisclosed< $25 / hr50 - 249
Services provided
10% Customer Service Outsourcing50% Accounting20% Back Office Outsourcing +120% Finance & Accounting Outsourcing (FAO)Focus Areas
40% Email Support Services40% Chat Support Services10% Order Processing & Taking +110% Phone Support ServicesSee all 3 projectsShrinkconsulting is a professional accounting services firm known for its expertise in financial reporting, reconciliations, and bank transaction processing. With 100% positive feedback, clients appreciate their timely delivery and adaptability to changing needs. The firm's well-qualified staff and proficiency in IT accounting systems are frequently highlighted in reviews.
Industry Experience
Shrinkconsulting Outsource Private Limited has established a strong reputation in the Advertising & Marketing sector, particularly for their effective accounting services. Clients highlight their well-qualified staff and expertise in IT accounting systems, which significantly enhance financial reporting and invoice processing efficiency. The overall sentiment is highly positive, reflecting their consistent performance and responsiveness to client needs, making them a suitable partner for businesses in need of reliable financial management within this industry.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
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Clients have consistently highlighted Shrinkconsulting's competitive pricing and strong value for money. One client noted that the company fit their budget while also providing 'good value for cost' and aligning with their company values. The consistent performance and responsiveness of the team further reinforced the positive sentiment regarding their pricing structure. Overall, clients feel that the services rendered justify the expense, making Shrinkconsulting a favorable choice for cost-conscious projects.Was this helpful?
More responsive than most other service providers
Get in TouchSHRINKCONSULTING OUTSOURCE PRIVATE LIMITED is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+$25 - $49 / hr250 - 999Montego Bay, Jamaica
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Sales Outsourcing +210% Back Office Outsourcing10% IT Managed ServicesFocus Areas
20% Email Support Services30% Phone Support Services25% Chat Support Services +125% Order Processing & TakingSee all 3 projectsGenesis Support Solution LTD is a call center service provider recognized for its dedicated and hardworking team. Reviews highlight their ability to improve client operations through effective call and email support. Approximately 100% of the feedback is positive, emphasizing their proactive approach to enhancement and efficient communication, leading to client satisfaction and increased sales.
Industry Experience
Genesis Support Solution LTD has demonstrated expertise in the telecommunications industry, providing call center services that enhance client operations. Feedback highlights their dedicated and hardworking team, effective communication, and ability to improve performance metrics. Clients have noted positive impacts on sales and customer satisfaction. Overall sentiment in this sector is favorable, making them a strong candidate for telecommunications projects.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
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Clients perceive Genesis Support Solution LTD as offering strong value for money, with feedback highlighting their hardworking and dedicated team. One client noted the company's effective communication and daily performance reports, which contributed to improved client operations. While there were minor concerns regarding individual agent attitudes, overall sentiment remains positive, indicating satisfaction with the service quality relative to the cost.Was this helpful?
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$1,000+Undisclosed50 - 249London, England
Services provided
20% Customer Service Outsourcing80% Conversion OptimizationFocus Areas
20% Email Support Services80% Chat Support ServicesSee all 2 projectsCommversion | Managed Live Chat specializes in providing 24-hour live chat support services, effectively managing client queries and bookings for businesses. The company is highly recommended, with 100% of reviews praising its seamless integration into existing teams and its ability to enhance efficiency and customer engagement. Clients laud Commversion for its exceptional service quality, flexibility, and competence.
Reviews mention Flexible
Clients have consistently praised Commversion for their flexibility in addressing project needs. One client noted that the project manager demonstrated flexibility and precision, ensuring thorough communication and confirmation processes. This adaptability has been highlighted as a key factor in their effective collaboration, contributing to the overall satisfaction with the service. The sentiment surrounding flexibility is overwhelmingly positive, with clients feeling well-supported in their unique requirements.-
Live Chat Support for Coworking Website
5.0 May 11, 2019The project manager is flexible and precise. He shares all of the sheets with us and conducts two additional confirmations. All of the approved answers come back for one final check before going online.
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Industry Experience
Commversion | Managed Live Chat has received positive feedback across various industries, including business services and arts, entertainment & music. Clients praised their expertise in handling client queries efficiently, enhancing customer engagement, and significantly freeing up internal resources. The business services sector highlighted their reliable, 24-hour support, while the arts industry noted their seamless integration and effective lead management. Overall, Commversion is well-regarded for its responsiveness and operational excellence, making it a strong fit for service-oriented sectors.
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Business services Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Commversion for their exceptional value and cost-effectiveness. One client noted that the live chat service significantly reduced staffing needs, allowing them to focus more on in-house clients, while another highlighted the impressive quality of responses and the seamless integration into their operations. The feedback suggests that Commversion not only meets but exceeds expectations, providing substantial savings and efficiency, making it a worthwhile investment for businesses.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
35% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +315% Data Annotation Services10% Content Moderation Services10% TranscriptionFocus Areas
35% Email Support Services35% Chat Support Services15% Order Processing & Taking +115% Phone Support ServicesSee all 2 projectsSWITCH360 is a Customer Support Outsourcing firm specializing in handling customer queries and order management. According to client reviews, 100% praised the company for its on-time delivery, budget-friendly pricing, and ability to enhance customer satisfaction, indicating strong expertise in Customer Service BPO solutions. No areas for improvement were noted, reflecting a remarkable level of service excellence.
1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for UVC Bottle Retailer
5.0 — SWITCH 360 provides call center services for a UVC bottle retailer. Their tasks include handling customer queries and refund requests through Zendesk and order management processes on Shopify. Read moreWas this helpful?
Industry Experience
SWITCH360 has demonstrated expertise primarily in the eCommerce industry, particularly with client projects involving customer queries, refund management, and order processing. Feedback highlights their effective communication, timely delivery, and strong alignment with client values, resulting in increased customer satisfaction and resolution of backlogs. Overall sentiment is positive, indicating that SWITCH360 is a suitable partner for eCommerce businesses seeking reliable and affordable support.
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eCommerceWas this helpful?
More responsive than most other service providers
Get in TouchSWITCH360 is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Gurugram, India
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing40% Sales OutsourcingFocus Areas
50% Email Support Services50% Phone Support ServicesSee all 2 projectsGrowup Technologies is a company specializing in virtual assistant services and web development solutions. The company is noted for providing well-trained virtual assistants and demonstrating dedication and attention to detail in web development projects. Customer reviews are overwhelmingly positive, with 100% of clients expressing satisfaction with their services, highlighting effective communication and professional project management.
Reviews mention High-quality work
Clients praise Growup Technologies for delivering high-quality work, particularly highlighting their experienced virtual assistants who undergo rigorous training. Feedback indicates that the virtual assistants effectively resolved customer queries promptly, leading to positive responses from enterprise clients. The Managing Director noted satisfaction with the communication and workflow, emphasizing that while improvements could be made in speed, the quality of service remains paramount, reinforcing their decision to continue utilizing Growup's services.-
Virtual Assistant for Internet Company
5.0 May 7, 2020Growup Technologies is a place where you can get experienced virtual assistants. These virtual assistants go through extensive training and screening process before they are deployed. Your small business or Start-up can get the kick which it requires by hiring a Virtual Assistant from Growup. So, you can easily hire a Virtual Assistant from Growup without any trust issues and let your VA be a guardian of your time and assets.
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Industry Experience
Growup Technologies has garnered positive feedback across IT Services and Education sectors. In IT Services, they excelled in providing virtual assistant support, enhancing customer service efficiency for small businesses, with clients noting their reliability and thorough training processes. In the Education industry, their web development services demonstrated strong project management and expertise, leading to effective solutions for CRM systems. Overall, Growup Technologies is well-regarded for their dedication, attention to detail, and ability to adapt to client needs.
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IT Services EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Growup Technologies for their fair pricing and excellent value for money. One Managing Director noted that they selected the company based on positive feedback and competitive pricing, which they found to be very fair. Another client praised the company's dedication and expertise, indicating satisfaction with the overall cost relative to the quality of service provided. The overall sentiment reflects a strong appreciation for the balance of cost and value delivered by Growup Technologies.Was this helpful?
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$1,000+< $25 / hr250 - 999Mandaluyong City, Philippines
Services provided
10% Customer Service Outsourcing26% Back Office Outsourcing24% Call Center Services +320% Accounting10% HR Consulting10% RecruitingFocus Areas
50% Email Support Services50% Phone Support ServicesSee all 3 projectsSTAFFVIRTUAL is a Customer Support Outsourcing company specializing in 24/7 customer service solutions. Their services have led to a 25% increase in customer satisfaction for both Gymshark and Milk Makeup, with reviews highlighting their exceptional project management and adaptability. However, further proactive process enhancements could be beneficial.
Reviews mention Great project management
Clients have consistently praised STAFFVIRTUAL for their exceptional project management capabilities. For instance, the Chief Brand Officer of Gymshark highlighted their 'superb' management, noting effortless deadline adherence and commendable responsiveness to dynamic needs. Similarly, the CEO of Milk Makeup described their project management as 'top-notch,' emphasizing their ability to meet deadlines and adapt swiftly to evolving requirements. Overall, the sentiment reflects strong satisfaction with STAFFVIRTUAL's organizational effectiveness and flexibility.-
Call Center Services for Fitness Apparel Brand
5.0 Oct 7, 2023Their project management was superb. Meeting deadlines seemed effortless, and their responsiveness to our dynamic needs was commendable.
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Call Center Services for Online Beauty Brand
5.0 Oct 7, 2023Their project management was absolutely top-notch. They excelled at meeting deadlines and were quick to pivot as our needs evolved.
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2 of 2 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Fitness Apparel Brand
5.0 — STAFFVIRTUAL provided 24/7 customer support for global order handling and feedback management to a UK-based online fitness apparel and accessories brand that caters to the young and active Read moreWas this helpful?
Industry Experience
STAFFVIRTUAL has demonstrated expertise in the Wellness & Fitness and Beauty & Cosmetics industries, providing 24/7 customer support that significantly increased customer satisfaction by 25% in both sectors. Clients noted their project management excellence, adaptability to changing needs, and alignment with company values, which fostered a seamless service experience. Overall sentiment is highly positive, making STAFFVIRTUAL a suitable partner for businesses seeking enhanced customer engagement in these markets.
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Wellness & Fitness Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with STAFFVIRTUAL's pricing, noting that it fits their budgets while providing significant value. For instance, Gymshark highlighted that the pricing was a key factor in their selection, leading to a 25% increase in customer satisfaction and a 15% boost in efficiency. Similarly, Milk Makeup appreciated the company's commitment to cost-saving, resulting in a 15% increase in sales. Overall, the sentiment reflects a strong perception of value for money.Was this helpful?
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UndisclosedUndisclosed50 - 249
Services provided
30% Customer Service Outsourcing40% AI Consulting30% Call Center ServicesFocus Areas
35% Email Support Services35% Chat Support Services30% Phone Support ServicesSee all 1 projectsTriviat AI is an AI solutions company specializing in integrating AI tools to enhance customer support operations. With a 100% positive feedback rate, reviewers praise Triviat AI for their responsiveness, knowledge, and the tailored solutions they provide. Notably, 60% of the support requests have been automated, demonstrating a significant improvement in efficiency.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback for Triviat AI highlights their effective integration of AI solutions in customer support, particularly for MacPaw. Clients praise their responsive and knowledgeable team, noting a significant increase in operational efficiency, with 60% of requests automated. The seamless project management and flexibility of Triviat AI have been particularly commended, with no areas identified for improvement. Overall sentiment is highly positive, indicating a strong fit for projects requiring AI implementation.Was this helpful?
Industry Experience
Triviat AI has demonstrated expertise primarily in the Information Technology sector, particularly in enhancing customer support through AI-powered solutions. Clients have praised their responsiveness, knowledge, and effective project management. Their contributions include the implementation of AI tools that significantly improved operational efficiency, with one client reporting a 60% automation rate in requests. Overall sentiment in this industry is highly positive, indicating strong alignment with IT companies seeking innovative automation solutions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Triviat AI's value for money, highlighting their strong alignment with company culture and values. A client from MacPaw noted that Triviat AI provided 'good value for the cost' and delivered reliable, tailored solutions that significantly improved operational efficiency. The company's responsiveness and project management were also praised, indicating a positive perception of the overall cost relative to the quality of service received.Was this helpful?
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Undisclosed< $25 / hr10 - 49
Services provided
25% Customer Service Outsourcing20% Fulfillment15% Email Marketing +315% Social Media Marketing15% Web Design10% LogoFocus Areas
35% Email Support Services35% Chat Support Services30% Order Processing & TakingSee all 2 projectsSupport365days offers Customer Support Outsourcing, including email and chat support, and order processing. Overall feedback highlights their prompt response times, effective customer retention strategies, and excellent project management. Clients appreciate their cooperative team and ability to swiftly understand and manage business processes.
Industry Experience
Support365days has demonstrated notable expertise in the Software industry, particularly in app development support. Clients appreciate their quick response times, cooperative nature, and reliability in addressing customer inquiries and order issues. The overall sentiment is highly positive, indicating strong customer satisfaction and trust. Potential clients in the Software sector seeking efficient support solutions may find Support365days to be an excellent fit for their needs.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Support365days' competitive pricing as a key factor in their selection, noting that it fits their budgets well. One client emphasized the exceptional value received, stating that the team's quick response times and effective support significantly enhanced customer satisfaction. Overall, the sentiment reflects strong approval of the company's cost-effectiveness, with one client declaring their experience as 'perfect' and expressing a desire for a long-term partnership.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
30% Customer Service Outsourcing20% Call Center Services10% Sales Outsourcing +85% Accounting5% Back Office Outsourcing5% CRM Consulting and SI5% Graphic Design5% Logo5% UX/UI Design5% Web Design5% Web DevelopmentFocus Areas
35% Email Support Services25% Chat Support Services25% Phone Support Services +115% Order Processing & TakingSee all 2 projectskTech Solutions is a customer support outsourcing company specializing in appointment setting, lead generation, and live transfers. They received overwhelmingly positive feedback, with clients praising their punctuality, responsiveness, and value for cost. Approximately 90% of reviewers highlight their excellent project management and ability to deliver projects on time.
1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Lead Gen & Appointment Setting for Financial Services Firm
5.0 — kTech Solutions provides lead generation and appointment-setting services for a financial services company. The team also performs live transfer tasks for the client. Read moreWas this helpful?
Industry Experience
kTech Solutions has received positive feedback primarily from the financial services sector, where they excel in appointment setting, lead generation, and live transfer services. Clients appreciate their strong communication skills, punctuality, and cost-effective solutions. Overall sentiment in this industry indicates that kTech Solutions is a reliable partner for businesses seeking dynamic outsourcing support, particularly in financial services and related areas.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently emphasize kTech Solutions' affordability and strong value for money. One CEO noted their 'good value for cost' and highlighted the company's alignment with budgetary constraints. Additionally, another client praised their 'value of cost and on-time delivery,' reflecting overall satisfaction with pricing relative to the quality of service provided. The sentiment across reviews indicates a positive perception of kTech Solutions' pricing structure and the quality of their deliverables.Was this helpful?
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$1,000+< $25 / hr50 - 249Cape Town, South Africa
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Call Center Services +120% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 3 projectsThe Agentsy BPO is a business process outsourcing company specializing in boosting membership growth, sales, and revenue for travel-related businesses. Their clients report impressive outcomes, such as a 300% initial membership increase and a 100% year-over-year bookings and revenue growth. With high satisfaction rates, clients highlight their exceptional service, cultural alignment, and consistent achievement of objectives.
Reviews mention Results-oriented
Clients express a strong sentiment of satisfaction regarding The Agentsy BPO's results-oriented approach. One client reported a remarkable 300% increase in membership within the first year, maintaining 85% year-over-year growth, which significantly boosted sales and revenue. The partnership has been characterized by high service levels and consistent delivery of results, leading to contract renewals. Overall, clients commend their ability to meet objectives effectively, with no noted areas for improvement.-
BPO Services for Travel Club
5.0 May 1, 2023We are able to increase our membership base by 300% in the first year, since then we have maintained an 85% YOY membership growth. This has led to a significant increase in our Sales & Revenue and has really helped our business establish itself as a key player in the market. We are very happy with The Agentsy BPO and the results they have delivered for us over the years. Their high level of service, forward thinking approach and ability to deliver are some of the reasons we will be renewing our contract for another 24 months in July.
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2 of 2 Email Support Services reviews are 5 stars$10,000 – $49,000 avg. project costEmail Support Services Experience
The Agentsy BPO has received overwhelmingly positive feedback for their Email Support Services, with 100% of reviewers noting significant improvements in membership growth and revenue. Clients highlighted a remarkable 300% membership increase and 100% YOY revenue growth. Key strengths include exceptional communication, culture fit, and a strong commitment to achieving client goals. All clients expressed satisfaction with the results and affirmed their intent to continue the partnership, demonstrating The Agentsy BPO's expertise and reliability in delivering impactful email support solutions.
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Industry Experience
The Agentsy BPO has demonstrated significant expertise in the Hospitality & Leisure industry, particularly with travel agencies. Clients have reported exceptional results, such as 300% membership growth and 100% YOY revenue increases. Strengths include their ability to provide multilingual support, reduce overhead costs, and enhance customer retention. Overall sentiment is highly positive, indicating a strong cultural fit and commitment to client objectives, making them an ideal partner for companies in the travel sector seeking growth and operational efficiency.
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Hospitality & leisureWas this helpful?
$2,508 Skilled English speaking agent at $14,25 per hour. $2,904 Skilled Multilingual agent at $16,50 per hour. $2,904 Skilled Multilingual agent at $16,50 per hour.View PackagesCustomer Support Omnichannel
Below is our rate for Customer Support Omnichannel Agents based on English-speaking and Multilingual agents.Was this helpful?
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Undisclosed$50 - $99 / hr10 - 49Toronto, Canada
Services provided
30% Customer Service Outsourcing40% Web Development15% Search Engine Optimization +115% Social Media MarketingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 3 projectsZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.
Reviews mention Timely
The feedback regarding ZRAFTED’s timeliness is overwhelmingly positive. Clients have noted that all deliverables were completed on schedule, with one review highlighting, "Everything was delivered on time," and emphasizing the swift communication throughout the project. Additionally, the responsiveness to client needs was praised, with the client indicating that all demands were addressed promptly. Overall, ZRAFTED is recognized for their reliability and efficiency in project execution.-
Web Dev, Design & Migration for Apartment Rental Company
5.0 Jul 14, 2023Everything was delivered on time. All the demands were taken care of and they were very fast in communication.
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Industry Experience
ZRAFTED has demonstrated expertise in the real estate and financial services industries, receiving positive feedback for their ability to enhance website design and SEO for real estate clients, resulting in increased leads and customer engagement. In the financial sector, they excelled in lead generation, effectively identifying potential clients. Overall, clients highlight ZRAFTED's strong communication, timely delivery, and value for money, indicating they are a suitable partner for projects in both industries.
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Real estate Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ZRAFTED's excellent value for money, with one client stating that their pricing fit within budget and emphasized 'great value for cost.' Another client noted their satisfaction with the leads generated, attributing successful conversions to ZRAFTED's understanding of client needs. Overall, feedback indicates that ZRAFTED delivers high-quality services efficiently, with prompt communication and a commitment to meeting client expectations, reinforcing the perception of a strong return on investment.Was this helpful?
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$5,000+< $25 / hr50 - 249Patna, India
Services provided
10% Customer Service Outsourcing20% Demand Generation Marketing20% Sales Outsourcing +610% Call Center Services10% Email Marketing10% Recruiting10% Recruitment Process Outsourcing5% Back Office Outsourcing5% IT Staff AugmentationFocus Areas
50% Email Support Services50% Chat Support ServicesSee all 1 projectsTechnosys IT Management Pvt. Ltd. is a customer support service provider, offering chat and inbound services to enhance client-customer interactions. The reviews indicate a high level of satisfaction, with 100% praising their problem-solving techniques and customer service. The effective collaboration and unique service offerings were particularly noted as impressive by clients.
Industry Experience
Technosys IT Management Pvt. Ltd. has received positive feedback primarily from the healthcare industry, where they provided customer support services that enhanced operational efficiency. Clients praised their problem-solving capabilities, responsiveness, and the effective collaboration between teams. Overall sentiment is highly favorable, indicating that Technosys is well-suited for healthcare projects seeking to improve customer engagement and service delivery. Their strengths in customer service and operational support position them as a valuable partner in this sector.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Technosys IT Management Pvt. Ltd. as offering good value for money, particularly praising their customer support services. One client noted a 'great experience' and highlighted the effectiveness of their team in enhancing business operations. The company is recognized for its problem-solving capabilities and helpful nature, suggesting that the investment is justified by the positive outcomes achieved. However, clients suggest further expansion could increase accessibility to their valuable services.Was this helpful?
More responsive than most other service providers
Get in TouchTechnosys IT Management Pvt. Ltd. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed50 - 249Sofia, Bulgaria
Services provided
25% Customer Service Outsourcing24% Call Center Services21% Back Office Outsourcing +215% Recruiting15% StaffingFocus Areas
29% Email Support Services42% Phone Support Services29% Chat Support ServicesSee all 1 projectsCXG Business Process Outsourcing is a specialized BPO company known for its efficiency in scaling teams to manage shared services, AI training, and data analytics. Reviews highlight their professionalism, effective collaboration, and adaptability, with a 100% positive feedback rate. Clients appreciate their ability to backfill positions swiftly, ensuring seamless service delivery.
Industry Experience
CXG Business Process Outsourcing has demonstrated strong expertise in the Software industry, particularly in managed and shared services for a SAAS company in Business Spend Management. The firm's strengths include rapid resource ramp-up, effective team integration, and AI training for invoice processing and data classification. Clients express satisfaction with CXG's professionalism and collaborative approach, resulting in seamless service delivery and team support. Overall, CXG is well-suited for clients in the Software sector seeking agile and efficient outsourcing solutions.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive CXG Business Process Outsourcing as offering strong value for money. One client noted that CXG's pricing was competitive compared to IT-focused service providers, highlighting their specialization in BPO. The swift ramp-up of resources and the ability to fill positions quickly were also praised, emphasizing the cost-effectiveness of their services. Overall, the sentiment reflects satisfaction with both the cost and the quality of service provided.Was this helpful?
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Undisclosed< $25 / hr10 - 49Birmingham, AL
Services provided
15% Customer Service Outsourcing20% Back Office Outsourcing20% Content Marketing +415% Search Engine Optimization10% Business Consulting10% Call Center Services10% Social Media MarketingFocus Areas
28% Email Support Services28% Chat Support Services22% Order Processing & Taking +122% Phone Support ServicesSee all 4 projectsLambent Outsourcing is a versatile consulting firm that specializes in branding, website design, marketing strategy, and back-office operations. The company is highly regarded for its ability to understand client needs, seamless project management, and innovative solutions. With 100% of reviewers expressing satisfaction and highlighting their expertise and collaborative approach, Lambent consistently impresses clients with quality deliverables and a broad range of services.
Reviews mention Communicative
Lambent Outsourcing has received positive feedback regarding their communicative approach. Clients highlighted their ability to listen and adapt to project needs, ensuring seamless collaboration. One client noted, 'Communication is very good, with presentations and discussions done via video calls.' Another emphasized, 'It’s easy to communicate with Lambent, and our team can reach out to them quickly whenever we have issues or questions.' Overall, the sentiment reflects strong satisfaction with their communication practices.-
Web Design for Consulting Company
5.0 Nov 15, 2021They have always delivered on time and when needed, pulled out the stops when I have needed something produced quickly. Communication is very good, with presentations and discussions done via video calls.
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Marketing, SEO & Advertising Services for BPO Company
5.0 Jun 28, 2021Their team handles all the inbound traffic well, discusses marketing strategies, provides updates, and aligns well with our business development processes. To communicate, we have weekly or bi-weekly meetings via Zoom or Google Hangouts. We also communicate through email.
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Industry Experience
Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.
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Consulting Financial services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.Was this helpful?
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$1,000+< $25 / hr10 - 49Houston, TX
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingFocus Areas
40% Email Support Services40% Phone Support Services15% Chat Support Services +15% Order Processing & TakingSee all 4 projectsBiznatron is a lead generation and outreach company that specializes in crafting personalized messaging and managing campaigns to generate high-quality leads. The company is praised for its results-driven approach, with reviewers noting its ability to increase engagement rates by up to 40% and consistently book qualified meetings. Approximately 98% of feedback highlights their professional project management and responsiveness, while suggestions for improvement focus primarily on the initial ramp-up period.
2 of 2 reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Biznatron reflect a strong overall sentiment, highlighting their effective lead generation and outreach strategies. Clients noted a significant increase in qualified meetings, with one reporting a 40% boost in engagement rates. Their project management was praised for timely deliverables and clear communication. Clients appreciated Biznatron's personalized approach and adaptability, although some suggested earlier sharing of strategic insights as an area for improvement. Overall, Biznatron is recognized as a valuable partner in achieving outreach goals.Was this helpful?
Industry Experience
Biznatron has demonstrated significant expertise across various industries, including Information Technology, Advertising & Marketing, and Corporate Catering. Clients consistently praise their results-oriented approach, effective lead generation, and personalized outreach strategies. In the IT sector, they excelled in delivering high-quality B2B leads, while in advertising, they streamlined outreach efforts and improved engagement metrics. Overall, clients express strong satisfaction, identifying Biznatron as a valuable partner for generating leads and enhancing sales processes across diverse sectors.
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Information technology Other industries Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Biznatron for their cost-effectiveness and the value they deliver. One reviewer noted that their pricing fit the budget while offering good value for the services provided. Another highlighted the ideal combination of cost-effectiveness and results-oriented approach. Overall, the sentiment is positive, with clients appreciating the high-quality leads generated and the significant return on investment, underscoring Biznatron's ability to align pricing with client needs.Was this helpful?
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$1,000+< $25 / hr50 - 249Ahmedabad, India
Services provided
15% Customer Service Outsourcing30% Accounting25% Back Office Outsourcing +220% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 12 projectsWeSage BPM is a versatile business process management company that offers a range of services including data entry, virtual assistance, SEO, and bookkeeping. The reviews highlight their flexibility, with over 80% of clients praising their adaptability and ability to handle diverse projects efficiently. Communication and timely delivery are consistently appreciated, receiving positive feedback from nearly all reviewers.
Reviews mention Efficient
Client feedback highlights WeSage BPM's efficiency in managing projects, noting a reduction in marketing overhead by 50% after transitioning from more expensive agencies. The collaboration was described as 'quite efficient,' with constant communication via Slack and Google Drive. Clients appreciated their responsiveness and flexibility, stating they have yet to decline a project request. Overall, the sentiment regarding efficiency is overwhelmingly positive, with clients expressing satisfaction with the streamlined workflow and effective project execution.-
Digital Marketing Support for Software Dev Firm
5.0 Dec 23, 2022Quite efficient -- we stay in touch via slack, share files via google drive, and are in constant communications. We have an optional weekly connect via zoom. Very responsive and fast, flexible, and always game to take on new projects. They have yet to say 'no' to a request.
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Industry Experience
WeSage BPM has garnered positive feedback across various industries, demonstrating expertise in Recreation, Financial Services, Automotive, Software, Consumer Products, Hospitality, and Education. Clients highlight their strengths in data accuracy, responsive communication, adaptability, and timely delivery. In Financial Services, they excel in accounting processes, while in Hospitality, they effectively manage logistical challenges and research tasks. Overall, their reliable service and attention to detail make them a valuable partner for businesses seeking operational support.
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Other Industry Recreation Financial services Automotive Software Consumer Products Education IT Services Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with WeSage BPM's pricing and value for money. For instance, one client noted, "Good value for cost," while another highlighted that their pricing fit their budget. Additionally, a startup reduced marketing overhead by 50% by transitioning to WeSage BPM, showcasing substantial cost-effectiveness. Overall, sentiment across reviews indicates that clients find WeSage BPM to deliver quality services that justify their costs, making them a valuable partner for various projects.Was this helpful?
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$250,000+$25 - $49 / hr250 - 999Miramar, FL
Services provided
61% Customer Service Outsourcing19% Call Center Services10% Back Office Outsourcing +110% Corporate Training & CoachingFocus Areas
10% Email Support Services80% Phone Support Services10% Chat Support ServicesSee all 3 projectsArise is an outbound services company specializing in call management, appointment setting, and marketing. It is praised for its reliability and strong communication, with reviews consistently highlighting helpful service and customer care. Approximately 100% of the reviews express satisfaction with no significant areas for improvement, and clients report financial savings ranging from $100 to $5,000 monthly.
Reviews mention Communicative
Clients consistently commend Arise for their strong communication skills, highlighting their effectiveness in managing outbound sales calls and customer interactions. One client specifically noted that 'communication is strong' and emphasized that their customer service is commendable. Overall, the sentiment regarding Arise's communicative abilities is highly positive, with no suggested areas for improvement in this regard.-
Appointment Setting for Small Marketing Agency
4.5 Aug 11, 2017Their customer service is good. Communication is strong. There are no improvements.
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Industry Experience
Arise demonstrates strong expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients commend their reliability, effective communication, and ability to produce significant cost savings. Feedback highlights their strengths in handling outbound calls and appointment setting, with substantial time and financial efficiencies reported. Overall, the positive sentiment underscores Arise's suitability for businesses seeking dependable support in customer engagement and sales across these sectors.
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Telecommunications Manufacturing Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Arise as providing excellent value for money, with one reviewer noting a monthly savings of $2,000, while another mentioned a $100 reduction in costs. Overall sentiment reflects satisfaction with their services, as clients highlight reliability and effective communication. The pricing structure appears flexible, with some clients receiving package deals. The company's ability to save clients both time and money is consistently acknowledged, reinforcing their reputation for cost-effectiveness.Was this helpful?
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$1,000+< $25 / hr50 - 249Udaipur, India
Services provided
10% Customer Service Outsourcing50% Finance & Accounting Outsourcing (FAO)25% Back Office Outsourcing +210% Business Consulting5% Sales OutsourcingFocus Areas
40% Email Support Services35% Chat Support Services25% Order Processing & TakingSee all 24 projectsCapStonePlanet (P) Limited is a Customer Service BPO company specializing in outsourced customer support, back-office operations, and data entry. Reviews highlight their professionalism and reliability, with 100% of users praising their accurate and consistent service delivery. They effectively improved client productivity and streamlined backend operations, providing significant value for cost.
Reviews mention High-quality work
Clients have consistently praised CapStonePlanet (P) Limited for delivering high-quality work, particularly in managing large volumes of sensitive data with accuracy and consistency. One client noted a significant 30-35% reduction in manual workload and highlighted the company's impressive adaptability to requirements. Overall sentiment reflects strong satisfaction with the services provided, though suggestions for improvement include the introduction of advanced reporting tools.-
Data Management for Nonprofit Organization
5.0 Mar 26, 2026Their ability to handle large volumes of sensitive data with accuracy and consistency was particularly impressive. They quickly adapted to our requirements and maintained high-quality standards throughout.
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21 of 21 reviews are 5 stars1 new review for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 21 Recent ReviewsReviewed 21 times in the past 6 months
Recent reviews for CapStonePlanet (P) Limited highlight their strong performance in underwriting and operational support for Merchant Cash Advance processes. Clients praised their efficient project management, timely delivery, and deep industry knowledge, noting significant improvements in turnaround time and accuracy. For instance, one client reported a 40% reduction in processing time, while another noted a 30% increase in operational efficiency. Overall sentiment is highly positive, with recommendations for enhanced proactive insights.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Accounting & Financial Services for Business Services Co
5.0 — CapStonePlanet (P) Limited provided accounting services for a capital investment firm. They handled financial operations and analysis. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback consistently highlights CapStonePlanet's strong value for cost, with multiple reviews noting it as a key reason for selection. Clients appreciated the efficiency improvements and accuracy in underwriting processes, stating, 'Good value for cost' and 'We experienced faster deal processing times.' Overall sentiment is positive, with clients expressing satisfaction with the deliverables, while suggesting that enhanced reporting insights could further increase value.Was this helpful?
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UndisclosedUndisclosed50 - 249Surrey, Canada
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Sales OutsourcingFocus Areas
25% Email Support Services30% Phone Support Services25% Chat Support Services +120% Order Processing & TakingSee all 1 projectsKoala Customer Care is a customer service outsourcing company specializing in managing phone calls and scheduling for businesses. Based on the review, 100% of the feedback is positive, highlighting their organization, reliability, and adaptability. The client appreciated the time savings and effective issue resolution process, with no areas for improvement noted.
Industry Experience
Koala Customer Care has notably served the Beauty & Cosmetics industry, providing exceptional customer service solutions for salons. Feedback indicates a significant improvement in operational efficiency and client scheduling, allowing business owners to focus on core activities. Their organized communication and proactive problem-solving approach have earned positive sentiment, with clients emphasizing their adaptability and strong project management. Overall, they are well-suited for businesses seeking to enhance customer care without increasing overhead costs.
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Beauty & CosmeticsWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with Koala Customer Care's cost and value for money. One client noted a significant investment of approximately $560,000 USD, yet highlighted substantial time savings and operational efficiency gained from their services. The salon owner emphasized that the partnership allows their receptionist to focus on other tasks, indicating that the service was a cost-effective solution. Overall, clients feel that Koala Customer Care provides excellent value relative to their investment.Was this helpful?
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Undisclosed< $25 / hr10 - 49Yerevan, Armenia
Services provided
40% Customer Service Outsourcing40% Sales Outsourcing20% Call Center ServicesFocus Areas
35% Email Support Services35% Chat Support Services30% Phone Support ServicesSee all 1 projectsRooqet is a sales outsourcing company specializing in B2B lead generation and call scheduling. Their reviews indicate a high level of client satisfaction, with impressive communication and a strong alignment of company values. Rooqet is praised for their emotional and responsible client approach, with 100% of reviewers highlighting their effective project management and proactive communication.
Industry Experience
Rooqet has demonstrated expertise in the Software industry, particularly in sales outsourcing and B2B lead generation. Clients commend their proactive communication and high-quality service, noting a strong cultural fit and alignment of values. The overall sentiment is positive, highlighting Rooqet's responsible approach and effective project management. Potential clients in the Software sector seeking sales support and outsourcing services would find Rooqet to be a suitable provider.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Rooqet's competitive pricing and strong value for money, with one CEO noting it as a key reason for their selection. The company is praised for delivering high-quality sales outsourcing services that exceed expectations, demonstrating a commitment to client success. Overall sentiment reflects satisfaction with the cost-effectiveness of Rooqet's offerings, aligned with their proactive communication and dedicated support.Was this helpful?
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$1,000+$100 - $149 / hr50 - 249Arlington, VA
Services provided
25% Customer Service Outsourcing25% Call Center Services25% Content Marketing +125% Digital StrategyFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 4 projectsSalaria Sales Solutions is a business development firm specializing in lead generation, appointment setting, and sales outreach campaigns. Based on client reviews, 100% of feedback is positive, highlighting their analytical, data-driven approach and effective communication. Notably, 75% of reviewers commend their precise targeting and alignment with company values, demonstrating their capacity to act as an extension of clients' sales teams.
Reviews mention Timely
The sentiment regarding timeliness for Salaria Sales Solutions is overwhelmingly positive. Clients noted that they consistently delivered on time, with one client highlighting their provision of detailed dashboards and weekly meetings to review progress. Another client emphasized that Salaria's team was analytically driven and transparent with metrics, ensuring timely communication and delivery of services. Overall, clients expressed satisfaction with the punctuality and efficiency of the company's project management.-
Digital Strategy for SaaS Company
5.0 Jan 17, 2024They delivered on time with weekly meetings to review progress, assess and adjust messaging, review upcoming meetings, and update attributes of targeted companies and personas.
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Sales Outsourcing for Software & Services Company
5.0 Mar 24, 2026They deliver on time. We communicate via virtual meetings.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback highlights Salaria Sales Solutions' effectiveness in lead generation and sales support. Clients report a significant increase in qualified meetings and sales opportunities, with one client experiencing a 4x improvement in conversion rates. Their team is praised for its proactive communication, data-driven approach, and adaptability. Clients feel they operate as an extension of their internal teams, delivering impressive results without notable downsides. Overall, the sentiment is highly positive, with strong recommendations for their services.Was this helpful?
Industry Experience
Salaria Sales Solutions demonstrates strong expertise across various industries, including energy and natural resources, business services, education, and other sectors. Clients report significant improvements in lead generation and appointment setting, with measurable increases in qualified sales opportunities. The firm is particularly noted for its data-driven approach, communication, and adaptability, making it a valuable partner for organizations seeking growth in complex environments. Overall sentiment is positive, highlighting their effectiveness in both B2B and specialized markets.
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Other industries Energy & natural resources Business services EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Salaria Sales Solutions for delivering exceptional value relative to their cost. For instance, one client highlighted that their pricing fit within budget while providing good value for the services rendered. Another noted their transparent reporting and measurable outcomes, leading to a significant increase in qualified sales opportunities. Overall, the sentiment reflects satisfaction with the company's pricing structure and the tangible results achieved, establishing Salaria as a cost-effective partner in lead generation.Was this helpful?
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$1,000+$100 - $149 / hr2 - 9Lafayette, LA
Services provided
10% Customer Service Outsourcing25% Business Consulting20% Back Office Outsourcing +610% Financial Consulting10% IT Strategy Consulting10% Logistics & Supply Chain Consulting6% HR Consulting6% HR Outsourcing3% StaffingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 5 projectsBonBon Strategic is a strategic operations and consulting firm specializing in business process optimization, marketing strategy, and operational management. Overwhelmingly positive feedback highlights Kate's responsive communication, strategic insight, and ability to streamline processes, with 100% of reviewers noting her effectiveness in managing diverse tasks and improving business efficiency. Clients commend her ability to transform business operations and provide tailored solutions for entrepreneurs.
Reviews mention Great project management
Clients have expressed strong satisfaction with BonBon Strategic's project management capabilities. One review highlighted that they consistently met commitments, maintained transparency, and effectively managed communications. The client noted significant growth in their business, attributing this success to BonBon's structured approach and timely execution. Overall, the sentiment reflects confidence in BonBon Strategic's ability to deliver on promises and enhance operational efficiency.-
Back Office Outsourcing for Rental Management Company
5.0 Jul 29, 2022BonBon Strategic performed well in terms of project management. They always did what they said they were going to do. They stayed on track, and they managed me when I needed them to.
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Industry Experience
BonBon Strategic has demonstrated expertise across several industries including IT Services, Other, Construction, Real Estate, and Food & Beverages. Clients have praised their ability to streamline business operations, enhance marketing strategies, and establish effective communication systems. Overall sentiment is positive, highlighting BonBon's strengths in project management, responsiveness, and tailored support, making them an excellent fit for small businesses seeking operational efficiency and strategic growth.
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Construction Real estate IT Services Other Industry Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend BonBon Strategic for their cost-effective services and excellent value for money. One client noted that the initial assessment and subsequent agreement were reasonably priced, leading to significant cost savings through expense analysis. Another client highlighted the impressive return on investment, stating that their business grew from five to 40 units, attributing this success to BonBon's support. Overall, feedback indicates high satisfaction with the pricing relative to the quality and efficiency of services provided.Was this helpful?
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$1,000+< $25 / hr50 - 249Dumaguete, Philippines
Services provided
45% Customer Service Outsourcing45% Call Center Services10% Back Office OutsourcingFocus Areas
10% Email Support Services50% Phone Support Services30% Chat Support Services +110% Order Processing & TakingSee all 3 projectsPac Biz Contact Center Outsourcing is a company specializing in call center and virtual assistant services. Reviews highlight their transparency, reliable customer service, and effective workflow, with 100% positive feedback on their ability to improve efficiency and client satisfaction. Clients praise their quality assurance processes and seamless integration with existing teams.
Industry Experience
Pac Biz Contact Center Outsourcing has demonstrated strong expertise across diverse industries, including Media, Advertising & Marketing, and Financial Services. Clients commend their effective communication, quality customer service, and ability to enhance operational efficiency. The company has significantly impacted the advertising sector by improving lead capture and client satisfaction, while in financial services, their reliable handling of inbound calls has increased sales efficiency. Overall sentiment is positive, indicating Pac Biz is a suitable partner for businesses in these sectors.
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Media Advertising & marketing Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Pac Biz Contact Center Outsourcing is perceived as a cost-effective solution, providing significant value for money. Clients have noted substantial savings, such as one company saving $2,000 monthly while enhancing efficiency and lead capture. The transparent pricing structure, including hourly fees, allows for flexibility. Overall, clients commend the company's quality of service, with one client emphasizing that the engagement led to improved customer satisfaction without the burden of in-house hiring costs.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Noida, India
Services provided
10% Customer Service Outsourcing10% Application Management & Support10% Application Testing +710% Back Office Outsourcing10% Business Consulting10% Custom Software Development10% E-Commerce Development10% Mobile App Development10% Web Design10% Web DevelopmentFocus Areas
33% Email Support Services67% Chat Support ServicesSee all 4 projectsCyfuture is a versatile service provider offering inbound services, back-office support, web hosting, and tech support. Over 90% of the reviews highlight the company's strong customer service and effective communication. Clients appreciate their cost-saving strategies, with some reporting savings of up to 30% monthly. Cyfuture's commitment to quality and efficiency is consistently praised, with no significant negative feedback noted.
Reviews mention Exceptional performance
Clients have praised Cyfuture for their exceptional performance, highlighting their expertise and commitment to quality. One client emphasized, 'Cyfuture is the best at what they do,' noting their reliability and clear communication. The absence of issues and hidden fees further reinforces the positive sentiment, with clients expressing satisfaction over three years of partnership. Overall, the feedback reflects a strong confidence in Cyfuture's ability to deliver outstanding back office services.-
Data Entry for Major IT Firm
5.0 Aug 18, 2017They have the best expertise and are always there for any and every one of your needs at all times. I have never had one issue. The prices are great and there is never a bad thing to be said about what they do and what they offer.
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Industry Experience
Cyfuture has received positive feedback across various industries, including Financial Services, Business Services, and IT Services. Clients commend their high-quality customer service, effective back-office solutions, and expertise in data management. Businesses in these sectors report significant time and cost savings, with a strong emphasis on improved functionality and communication. Overall, potential clients in these industries can expect reliable support and enhanced operational efficiency when engaging with Cyfuture.
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Financial services Business services IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Cyfuture for delivering high-quality services at competitive prices, emphasizing significant cost savings. One client noted a 30% reduction in expenses, while another highlighted the best pricing available for their needs. Their transparent billing practices, with no hidden fees, further enhance perceived value. Overall, clients feel that the benefits outweigh the costs, with one stating that Cyfuture is 'the best at what they do,' reflecting strong sentiment regarding value for money.Was this helpful?
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$1,000+< $25 / hr10 - 49Dallas, TX
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% HR OutsourcingFocus Areas
30% Email Support Services55% Phone Support Services15% Chat Support ServicesSee all 3 projectsKore BPO is a business process outsourcing company specializing in recruitment, marketing support, and call management services. The majority of the reviews are overwhelmingly positive, with clients praising their cost-effectiveness, punctual project delivery, and strong communication skills. Over 80% of reviewers highlight their ability to achieve targets and integrate seamlessly with client operations.
Reviews mention Timely
Feedback regarding Kore BPO's timeliness is overwhelmingly positive. Clients noted that Kore BPO delivered items on time, with one client specifically highlighting 'timely updates and daily meetings' that facilitated smooth communication. Additionally, the commitment to client satisfaction was evident, as they offered to replace any unsatisfactory candidates, although none were needed. Overall, clients expressed confidence in Kore BPO's ability to meet deadlines and adapt to project needs effectively.-
Recruiting & Technical Mktg Strategy for Consulting Company
5.0 Jan 12, 2025They deliver on time and work hard through issues that come up.
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Industry Experience
Kore BPO has demonstrated expertise across various industries, including Education, Consulting, and IT Services. In Education, they significantly improved applicant quality and recruitment efficiency. In Consulting, their focus on technical marketing strategies helped achieve sales goals. For IT Services, they provided effective marketing support, enhancing campaign performance and generating leads. Overall, feedback reflects a strong commitment to client satisfaction and timely project delivery, making Kore BPO a suitable partner for clients in these sectors.
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Education Consulting IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Kore BPO's competitive pricing and excellent value for money. One review noted that their pricing fit the client's budget while delivering good value, leading to increased applicant quality. Another client emphasized significant cost savings compared to traditional agencies, which enhanced their marketing effectiveness. Overall, the sentiment is overwhelmingly positive regarding Kore BPO's cost-effectiveness and the quality of service provided.Was this helpful?
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$1,000+< $25 / hr10 - 49Capon Bridge, WV
Services provided
35% Customer Service Outsourcing45% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
14% Email Support Services46% Phone Support Services29% Chat Support Services +111% Order Processing & TakingSee all 7 projectsBungee (formerly Direct Answer) is a customer service outsourcing company providing call center, data processing, and fulfillment services. The reviews reflect a high level of satisfaction, with about 90% of clients noting their exceptional communication, adaptability, and customer service skills. Clients highlight their quick response and ability to seamlessly integrate with existing teams, contributing significantly to operational efficiency and increased revenue.
Reviews mention Communicative
The reviews highlight Bungee's strong communication skills, with clients noting their responsiveness and openness to feedback. One client praised their ability to communicate changes promptly, stating, 'They go out of their way to ask us for feedback.' Another remarked on their receptiveness to constructive criticism, emphasizing that 'they're communicative and open to feedback.' Overall, the sentiment reflects high satisfaction with Bungee's communicative approach, fostering a collaborative working relationship.-
Outsourced Billing Services for Stock Research Company
4.5 May 15, 2019I work directly with a supervisor. She actually answers calls as well as manages the team, which has been helpful. It’s a lot easier to get my message across to someone who knows exactly what I'm talking about. I think their representatives respect that she understands what they deal with every day. I'm more inclined to listen to her feedback and guidance over someone who's hands-off. We probably in touch over chat every day to talk about specific cases. It’s really solid communication.
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Corporate & Donor Call Answering for Global Rights Organization
4.5 Apr 19, 2018They’re communicative and open to constructive feedback. Most of the work they do for us involves processing donations, and when there’s been an error, they've always been receptive to feedback and finding a solution. Usually, the more contact I have with them, the more problems we’re having, so I take it as a good sign if I don’t hear from them frequently.
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Industry Experience
Bungee has extensive experience across several industries, including Media, Utilities, and Nonprofit sectors. Clients commend their effective communication, customer service, and adaptability, often noting significant improvements in operational efficiency and revenue growth. Their strengths lie in handling call management, data processing, and donor relations, resulting in positive overall sentiment. Organizations in need of customer service support, data entry, or fundraising assistance may find Bungee to be a suitable partner.
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Media Utilities Nonprofit Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Bungee (formerly Direct Answer) for offering excellent value for money. One client noted they switched to Bungee seeking quality over cost, resulting in significant savings through improved service. Another mentioned their affordable pricing compared to competitors, attributing over $100,000 in revenue to their effective call handling. Overall sentiment reflects that clients perceive the investment as worthwhile, with many emphasizing the high quality of service received relative to the costs incurred.Was this helpful?
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$1,000+< $25 / hr50 - 249Limassol, Cyprus
Services provided
80% Customer Service Outsourcing10% Call Center Services10% Sales OutsourcingFocus Areas
25% Email Support Services30% Phone Support Services25% Chat Support Services +120% Order Processing & TakingSee all 2 projectsDistance Team is a Customer Service BPO that specializes in outsourced customer support, offering call center solutions and remote customer care. The company has received consistently positive reviews, with 100% of reviewers highlighting their timely project delivery and responsiveness. Clients also appreciate their competitive pricing and strong alignment with company values, indicating a well-regarded and reliable service provider.
Reviews mention Attentive
Clients have consistently praised Distance Team for their attentiveness and prompt responses to needs. One CEO remarked that Distance Team delivered all items on time and addressed requirements 'quickly and attentively.' Their ability to align with client expectations and maintain effective communication has contributed to a positive overall sentiment, reflecting a strong commitment to client satisfaction.-
Customer Support Services for Healthcare Technology Company
5.0 Mar 29, 2023Everything was on time, and they responded to our needs quickly and attentively.
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2 of 2 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Healthcare Technology Company
5.0 — Distance Team provided customer service support for a healthcare technology company. Read moreWas this helpful?
Industry Experience
Distance Team has received positive feedback in the Healthcare and Consumer Products industries. Clients highlighted their effective communication, project management, and responsiveness. In Healthcare, they successfully met service level agreements, while in Consumer Products, their customer service support was praised for quality and speed. Overall, Distance Team demonstrates strong value and expertise, positioning them as a suitable partner for projects in both sectors.
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Consumer Products HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Distance Team for their competitive pricing and strong value for money. The CEO of Abe Health noted the company's 'good value for cost,' while the CEO of DP Fishing Mania highlighted that 'pricing first' aligned with their budget. Overall, reviews reflect satisfaction with cost-effectiveness and the quality of service provided, with no significant areas for improvement mentioned.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Back Office OutsourcingFocus Areas
33% Email Support Services34% Phone Support Services33% Chat Support ServicesSee all 1 projectsGabbyville is an outbound call services provider known for its exceptional customer service team. The reviews are overwhelmingly positive, with clients appreciating the company's capacity to handle increased demand and save significant monthly costs. Notably, 100% of the feedback highlights the efficiency and helpfulness of their representatives, showcasing their strong operational capabilities.
Industry Experience
Gabbyville has demonstrated strong expertise in the retail industry, particularly in outbound services. Clients praised their effective communication and exceptional customer service, noting significant time and cost savings. Their impact is evident as they have alleviated in-house workload and enhanced business development efforts. Overall sentiment in the retail sector is highly positive, making Gabbyville a suitable partner for businesses seeking to optimize outbound sales and customer relations.
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RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding Gabbyville's cost-effectiveness, noting significant savings of over $5,000 monthly by outsourcing outbound services. Their pricing structure is described as straightforward, with monthly billing and automatic payments. The overall value for money is reinforced by the consistent quality of customer service, which clients have praised as exceptional. The long-term partnership, spanning two years, indicates a strong satisfaction with the investment made.Was this helpful?
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$1,000+< $25 / hr50 - 249Barranquilla, Colombia
Services provided
30% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +110% Sales OutsourcingFocus Areas
25% Email Support Services40% Phone Support Services30% Order Processing & Taking +15% Chat Support ServicesSee all 1 projectsEmpire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.
Industry Experience
Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.Was this helpful?
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$10,000+< $25 / hr250 - 999Las Vegas, NV
Services provided
68% Customer Service Outsourcing19% Call Center Services13% Back Office OutsourcingFocus Areas
20% Email Support Services40% Phone Support Services30% Chat Support Services +110% Order Processing & TakingSee all 7 projectsLiveSalesman is a Customer Service BPO that specializes in Customer Support Outsourcing and Call Center Solutions. Overall, their services are well-received, with 80% of reviewers highlighting their responsiveness and ability to adapt quickly to unique client needs. Some variability in representative performance was noted, though issues were generally addressed promptly.
0 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for IT Company
5.0 — LiveSalesman provides customer service outsourcing services to an IT company. The team offers 24/7 customer assistance, handles technical queries, coordinates sales calls, and promotes the client's Read moreWas this helpful?
Industry Experience
LiveSalesman has demonstrated expertise in the Wellness & Fitness industry, particularly through their work with holistic wellness centers. Clients have praised their responsiveness and ability to efficiently manage scheduling and inquiries, allowing businesses to focus on core services. Overall sentiment indicates a positive impact, with feedback highlighting strengths in adaptability and communication, although variability in representative performance was noted. This positions LiveSalesman as a strong candidate for similar wellness-focused projects.
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Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive LiveSalesman as providing good value for money, particularly highlighting their responsiveness and ability to quickly adapt to specific needs. One client noted that by outsourcing scheduling tasks, they could enhance focus on core services. However, there were mentions of variability in employee performance, suggesting that while the overall cost is justified, consistency in service quality could be improved.Was this helpful?
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$10,000+< $25 / hr1,000 - 9,999Ajman, United Arab Emirates
Services provided
15% Customer Service Outsourcing25% Call Center Services20% Sales Outsourcing +315% HR Outsourcing15% Recruiting10% StaffingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsTafaseel BPO is a call center service provider offering bilingual agents and live chat support. The reviews consistently highlight their cultural understanding and smooth project management, with 100% positive feedback emphasizing their tailored and innovative solutions. The company is praised for its ambitious and youthful approach, meeting high expectations and building strong client relationships.
Industry Experience
Tafaseel BPO has demonstrated strong expertise in the education sector, particularly with a federal government client in the UAE, providing effective call center solutions and exceptional customer service. Feedback highlights their capability to improve service quality through bilingual support, quality monitoring, and personalized engagement. Overall, sentiments from this industry reflect satisfaction with their project management, innovative approach, and understanding of local culture, suggesting they are a suitable partner for organizations seeking reliable outsourcing solutions in education and potentially other sectors.
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EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Tafaseel BPO's cost and value for money, noting that their services meet high expectations. One client highlighted a $400,000 annual investment, stating it was a wise choice given the significant improvement in service quality since outsourcing. They appreciated Tafaseel's competitive pricing against larger firms and emphasized that the company provided a personalized experience, effectively addressing their specific needs without compromising on quality.Was this helpful?
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$5,000+$150 - $199 / hr2 - 9Inglewood, CA
Services provided
20% Customer Service Outsourcing30% CRM Consulting and SI20% Business Consulting +220% Call Center Services10% Financial ConsultingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 13 projectsCX Collective is a Customer Service BPO specializing in Customer Support Outsourcing and CX strategy development. Reviewers consistently praise their expertise in creating and executing effective customer experience strategies, with 100% of feedback highlighting their responsive communication and alignment with client values. They are noted for their exceptional project management and ability to adapt to changing project scopes efficiently.
Reviews mention Accessible
Clients have expressed a consistently positive sentiment regarding CX Collective's accessibility. Feedback highlights their founder's availability and dedication, with one client noting, "The founder was always available for us and worked late hours to meet deadlines." Another client emphasized seamless communication and support, stating, "They were available as much or as little as we needed." This commitment to client engagement has fostered strong relationships and facilitated project success.-
Growth Consulting for B2C E-Commerce Cosmetics Company
5.0 Sep 6, 2019They supported us as we made decisions, and helped us as we established a remote team in Florida for operational support. They joined us in our office about three days each week, and they were available as much or as little as we needed. They were very clear about meeting deadlines, and communication was seamless.
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Zendesk Automation & More for Strategic Management Platform
5.0 Jun 25, 2019The founder was always available for us and worked late hours to meet deadlines. We appreciated The Workforce Pro’s quality of work, response speed, and thoroughness.
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1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Strategy Development for Pet Supplement Manufacturer
5.0 — A pet supplement manufacturer hired CX Collective for CX strategy development. They handled support desk configuration, workflow design, cx training materials, and Workforce management plan, among Read moreWas this helpful?
More responsive than most other service providers
Get in TouchCX Collective is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr2 - 9
Services provided
50% Customer Service Outsourcing20% Back Office Outsourcing15% Call Center Services +115% Sales OutsourcingFocus Areas
35% Email Support Services30% Chat Support Services25% Phone Support Services +110% Order Processing & TakingSee all 2 projectsReps Direct is a customer service outsourcing company that provides tailored support solutions, including customer service and data entry. The reviews highlight the company's ability to reduce client workload and enhance customer experience, with clients praising their reliability and ease of setup. Approximately 100% of the feedback is positive, emphasizing seamless integration and effective communication.
Reviews mention Easy to work with
Clients consistently express that Reps Direct is easy to work with, highlighting their effective communication and understanding of project requirements. One client noted, "It was very easy to get started and they follow directions well," while another emphasized the comfort derived from having a dedicated representative, stating, "I have way less headaches now." Overall, the sentiment reflects a positive experience with smooth workflows and minimal stress, reinforcing Reps Direct's suitability for outsourcing needs.-
Customer Service & Data Entry Outsourcing for T-Shirt Seller
5.0 Jul 1, 2020It was very easy to get started and they follow directions well.
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Outsourced Customer Support for Online Dating Website
5.0 Jul 1, 2020Everything was easy to setup. As I mentioned I just had to provide credentials for them to login. I did a day of training and turned it all over. There were a few questions in the beginning but since then it has been very easy.
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Industry Experience
Reps Direct has garnered positive feedback primarily in the Consumer Products and Online Dating industries. Clients value their reliable customer support, personalized service, and ease of collaboration, which alleviates stress and enhances productivity. The sentiment is particularly favorable, with users noting the company's responsiveness and ability to manage customer inquiries effectively. Overall, Reps Direct demonstrates expertise in streamlining operations and improving client outcomes in both sectors.
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Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Reps Direct's pricing structure, noting it provides good value for money. One client appreciated the flat monthly fee, which eased concerns about escalating costs, while another highlighted the efficiency gained, allowing them to focus on core business activities. However, some noted that 24/7 coverage could become prohibitively expensive. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and reliability in delivering outsourced services.Was this helpful?
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UndisclosedUndisclosed50 - 249
Services provided
20% Customer Service Outsourcing15% Back Office Outsourcing15% Web Design +610% Accounting10% Content Writing Services10% Search Engine Optimization10% Social Media Marketing5% Employer of Record (EOR) Services5% Pay Per ClickFocus Areas
25% Email Support Services35% Chat Support Services30% Order Processing & Taking +110% Phone Support ServicesSee all 2 projectsOutsource Philippines is a Customer Support Outsourcing company that excels in providing virtual assistant services and specialist functions like SEO, live chat, and WordPress design. Reviewers highlight their strong project execution, reducing internal workloads by 42% and achieving a 4.7/5 CSAT score. 100% of reviewers commend their proactive communication and flexibility, while 20% suggest improvements in their hiring speed.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing services$200,000 – $999,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Outsource Philippines highlight a strong performance in delivering virtual assistant services, achieving significant outcomes such as a 42% reduction in admin workload and improved customer response times. Clients praised their proactive communication, quick scalability, and the ability to adapt to changing priorities. However, some noted that the hiring process for new talent could be slower than anticipated. Overall, the sentiment is positive, emphasizing reliability and good value for cost.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
SEO, Blog Writing & Customer Service Outsourcing for HR Co
5.0 — Outsource-Philippines provided customer support, blog writing, and SEO services for an HR company. The team handled live chat, email, and phone support, created blog content, and performed SEO for Read moreWas this helpful?
Industry Experience
Outsource Philippines has received positive feedback primarily in the business services sector, showcasing expertise in virtual assistant services, SEO, and customer support. Clients noted their ability to significantly reduce administrative workloads and enhance customer response times, achieving high satisfaction ratings. The company's strengths include scalability, proactive communication, and robust operational processes. Overall sentiment is highly favorable, suggesting a strong fit for businesses seeking efficient operational support and improved customer engagement.
Read All ReviewsWas this helpful?
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$1,000+Undisclosed10 - 49São Paulo, Brazil
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsLabora is a business process outsourcing company specializing in connecting influencers with travelers. The reviews highlight their effective project management, with timely deliverables and excellent response times. While clients appreciate their dedication, some suggest incorporating AI more effectively. Overall feedback is predominantly positive, underscoring their strong cultural fit and commitment to client projects.
Industry Experience
Labora has demonstrated expertise in the Information Technology sector, particularly in facilitating connections between influencers and travelers through Business Process Outsourcing strategies. Clients have praised their timely delivery, strong communication, and commitment to project success. Overall sentiment within this industry is positive, highlighting Labora's ability to enhance user experiences and foster community engagement. Potential clients in travel and influencer marketing may find Labora particularly well-suited for their projects.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Labora offers good value for money, with timely deliverables and responsive communication. One client highlighted their project management effectiveness, stating, "Most of their deliveries were on time" and praised their quick response times. Overall, the sentiment is positive, with clients appreciating the company's commitment to their projects, although there are suggestions for improvement, such as better integration of AI technology.Was this helpful?
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$100,000+$50 - $99 / hr50 - 249Atlanta, GA
Services provided
25% Customer Service Outsourcing70% IT Staff Augmentation5% Back Office OutsourcingFocus Areas
33% Email Support Services34% Phone Support Services33% Chat Support ServicesSee all 10 projectsPuzzle is a Customer Service BPO and staffing solution provider, known for building and managing customer service teams and offering staff augmentation. With 83% positive feedback, clients praise their responsiveness and dedication to long-term partnerships. However, they could improve by more thoroughly vetting candidates, as retention was occasionally an issue.
0 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Staff Augmentation for Appointment Scheduling Platform
4.5 — Puzzle provides staff augmentation services for an appointment scheduling and point-of-sale platform. The team is responsible for recruiting full-time software engineers to the client's team. Read moreWas this helpful?
Industry Experience
Puzzle has received positive feedback across various industries, including IT Services, Information Technology, Software, and Business Services. Clients praised their expertise in software engineering, recruitment, and project management, highlighting strengths in timely delivery, effective communication, and cultural fit. In the IT sector, clients noted successful outcomes in software development and talent acquisition. In the Software industry, feedback emphasized their capability to facilitate product development and staff augmentation. Overall, Puzzle is well-suited for technology-driven projects requiring skilled staffing and agile project management.
Read All ReviewsSelect Industry to see insights
IT Services Information technology Software Business services Other IndustryWas this helpful?
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UndisclosedUndisclosed10 - 49Cairo, Egypt
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsMARS EC is a lead generation company praised for its professional and communicative approach. Over 90% of the feedback mentions their impressive high number of leads generated, aligning with client needs and expectations. Their services have been recognized for offering good value and aligning well with client company values.
Industry Experience
MARS EC has garnered positive feedback primarily from the Energy & Natural Resources sector, where they have proven effective in generating sales leads for digital platforms offering energy solutions. Clients commend their communicative and professional approach, aligning well with company values and providing great value for cost. Overall sentiment indicates strong expertise in the energy industry, making them a suitable choice for projects seeking effective lead generation and professional service.
Read All ReviewsSelect Industry to see insights
Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
MARS EC is noted for providing good value for cost, with clients highlighting their competitive pricing and alignment with budgetary constraints. One reviewer specifically mentioned that MARS EC was selected due to its 'great culture fit' and 'good value for cost.' Overall, the sentiment indicates satisfaction with the company's pricing relative to the services delivered, reinforcing a positive perception of their value for money.Was this helpful?
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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- Market presence and reputation in the industry
List of the Top 15 Email Support Outsourcing Companies
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Email Support Services75% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
35% Customer Service Outsourcing17% Email Support Services65% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
50% Customer Service Outsourcing30% Email Support Services50% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
60% Customer Service Outsourcing30% Email Support Services40% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.6/40.017/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing30% Email Support Services50% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% Customer Service Outsourcing40% Email Support Services40% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Customer Service Outsourcing25% Email Support Services90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.8/40.019.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Customer Service Outsourcing20% Email Support Services85% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing10% Email Support Services60% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing30% Email Support Services70% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.6/40.019.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Customer Service Outsourcing25% Email Support Services90% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Customer Service Outsourcing20% Email Support Services70% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
35.5/40.018.6/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
65% Customer Service Outsourcing30% Email Support Services35% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Customer Service Outsourcing15% Email Support Services70% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing15% Email Support Services50% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
80% Customer Service Outsourcing20% Email Support Services20% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
50% Customer Service Outsourcing40% Email Support Services50% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.6/40.016.2/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Email Support Services55% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing10% Email Support Services45% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.7/40.016.4/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.2/40.016.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing25% Email Support Services55% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing19% Email Support Services70% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
31.9/40.016.6/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing22% Email Support Services70% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
32.1/40.017.2/20 Reviews8/10 Clients & Experience6.8/10 Market PresenceService focus
20% Customer Service Outsourcing30% Email Support Services80% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
30.7/40.016.2/20 Reviews6.7/10 Clients & Experience7.8/10 Market PresenceService focus
45% Customer Service Outsourcing30% Email Support Services55% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Ability to deliver
32.2/40.015.8/20 Reviews9.3/10 Clients & Experience7.1/10 Market PresenceService focus
25% Customer Service Outsourcing35% Email Support Services75% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.6/40.018.4/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% Customer Service Outsourcing20% Email Support Services80% Other
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