Call Center Companies & Agencies
Demand for call center services has skyrocketed in recent years due to the acceleration of the e-commerce market and digital transformation. Call centers have paved the way for new opportunities to connect with customers, gain crucial market insights, and drive sales. Customers expect a lot from businesses nowadays, and the price for failing to provide top-notch service and support can cost more than your company’s reputation.
There are various types of call center services that work wonders for different needs and goals; there are answering services , sales outsourcing, and virtual reception just to name a few. Investing in first-class call center services can be the key competitive differentiator that businesses can leverage to strengthen customer relationships.
Call centers fall under the massive umbrella of business process outsourcing, and they are dedicated to handling incoming and outgoing calls on behalf of companies. They are specialists in the field of customer calls, dedicated to providing great customer services and experiences.
These companies are equipped with the knowledge and tools needed to efficiently manage support requests on phone lines and other digital channels. Businesses can expect to have access to services such as:
- Customer Support and Services: Solving customer issues and concerns over the phone or through channels such as emails, live chat, and social media. Customer service refers to the assistance offered before and after purchasing from the company. Meanwhile, customer support focuses on providing specific technical assistance with products or experiences. Both are equally crucial to maintaining positive relationships with customers.
- Inbound Call Services: Solutions aimed at handling, managing, and resolving incoming calls. Typically, calls are queued on a system and representatives are assigned to assist customers accordingly. Inbound call services include anything from order processing to technical support.
- Outbound Call Services: Solutions focused on making outbound phone calls or outreach to prospective customers. Agents trained for outbound calls specialize in lead generation, sales, and feedback gathering. Outbound call services use specialized dialing systems to efficiently track contacts and call records.
- Multichannel Support: Customer-facing communications and support services handled across various channels like email, SMS/MMS messaging, and social media. Multichannel support is a result of the consumer market’s evolution, expanding business reach and providing customers with accessible options.
- Back-Office Support:Encompasses services not directly involved with customer-facing initiatives. Most call center companies offer back-office support to help businesses organize customer data, ensure seamless function, and improve customer service.
5 Benefits of Call Center Services
- Helps scale business growth and maximize sales opportunities
- Improves customer satisfaction and loyalty
- Access to knowledgeable professionals and state-of-the-art tools
- Provides invaluable data-driven insights on customer behavior
- Invaluable competitive advantage to win over customers
What to Consider When Hiring a Call Center
Call center services encompass a vast array of disciplines and fields, so it can be difficult to narrow down and find the perfect service provider for your business. Knowing what factors to weigh and look out for can help you choose a partner that aligns with your objectives. Below are the main factors businesses should assess.
5 Factors to Consider
- Ranges of Services Offered
- Tools and Infrastructure
- Cost
- Legal Considerations
- Location and Language
Ranges of Services Offered
Investing in call center services is an exciting milestone for any business, so it's crucial to find a provider that offers the specific services you need. Check what services they specialize in and inquire about how they tailor their services to meet unique requirements. Ensure they have a good track record in the expertise you need by carefully assessing their company profiles and client testimonials.
Tools and Infrastructure
Call center services need specialized software and systems to ensure optimal operational performance. Providers should be equipped with modern tools for managing interactions and seamlessly integrating services across different channels. They should have dedicated technologies such as customer relationship management (CRM), interactive voice response systems (IVR), and automatic call distributed systems. In addition to those, ensure they have strong cyber security measures in place especially since they are handling sensitive customer data.
Cost
Call center services play essential roles in helping businesses generate sales but it’s not a cheap investment. Setting up systems and equipment, training agents, and other miscellaneous costs. When searching for a reliable call center provider, ensure they're pricing model or structure works for your resources. They should be upfront and transparent with their fees. Be vigilant of any hidden costs and immediately ask if there are additional fees.
Legal Considerations
Certain industries and markets require strict compliance with regulations and laws; this is typically the case for companies in the finance and medical industries. Search for a call center provider that has experience in your industry and has a good record of complying with relevant regulations. Ensure their service level agreements (SLA) cover data privacy measures, confidentiality clauses, and liability conditions.
Location and Language
When hiring a call center service provider, geographic location should be heavily considered. Determine whether you need a nearshore or offshore partner for your business because whichever option has its pros and cons.
Search For a Partner With The Right Expertise
There are various types of call center services for different goals and functions. Understanding each expertise can help you shortlist potential service providers and narrow your search. Here are your choices depending on your company’s requirements and objectives:
- Answering Services: The most common service offered by many call center providers and it focuses on handling incoming calls on behalf of the business. It typically involves answering basic inquiries and operating even outside regular business hours. Answering services is crucial to ensuring customers know that the business is always easily accessible, helping boost overall customer satisfaction.
- Appointment Setting: Focuses on scheduling meetings and appointments with contacts on behalf of the company. Appointment setting services often align with sales functions and lead generation. This service requires great organizational skills, ensuring there are no scheduling conflicts and that appointments are rescheduled accordingly if necessary.
- Inbound Appointment Setting:A form of appointment setting service that mainly oversees incoming calls specifically reaching out to schedule appointments with the business.
- Lead Generation: A type of outbound call center service, lead generation involves identifying, reaching out, and nurturing potential leads for the business. It involves tactics such as prospect identification, lead qualification, data collection, and cold calling. This service helps expand the company’s sales pipeline and save costs by targeting highly qualified leads.
- Order Processing:Handling the whole operation of taking, processing, and fulfilling customer orders through phone lines or other communication channels. Agents are specially trained with order entry, payment processing, cross-selling, and order tracking. It aims to ensure a seamless ordering experience to reduce the burden on in-house operations.
- Sales Outsourcing: Call center services that primarily revolve around sales functions, managing sales pipelines and processes on behalf of the company. Sales outsourcing leverages solutions such as account management, lead qualification, direct sales, and sales strategy development.
- Telemarketing: An outbound call center service that focuses on making calls to potential customers to promote a business’s products or services. There are also different subtypes of telemarketing services — B2C telemarketing, B2B telemarketing, and scripted and conversational telemarketing.
- Third Party Verification (TPV): Focuses on verifying the authenticity and accuracy provided by customers to businesses during transactions. TPV is often part of regulatory compliance for certain sectors, especially in confirming the consent for big financial transactions.
- Virtual Receptionist: A form of remote call center and administrative support that focuses on answering typical receptionist functions such as answering calls, managing appointments, and taking messages on behalf of the business. They are usually the first point of contact for customers, and it involves redirecting or transferring calls to trained professionals and departments.
5 Questions to Ask a Call Center
1. Can you describe your quality control and assurance processes?
Quality assurance is a key part of ensuring that customer interactions are aligned with business goals. The purpose of QA is to identify performance problems and improve quality standards. When discussing with a potential service provider, ask more about their quality control assurance and control approach; what key metrics they monitor, how they evaluate agent’s performance, and how they coach their staff.
2. How do you handle customer complaints and escalations?
Customer complaint resolution is a big part and challenge for call center operations. By asking how they handle escalations, you gain insights into how they tailor their solutions and processes for handling difficult situations. You can ask additional questions like an example of their step-by-step approach or tactics.
3. What tools do you use for your services?
Over the recent years, new specialized software and tools have changed the way call center services operate. From managing contact information and deadlines to tracking operational performance and reporting, there are a ton of software solutions available. Asking what technologies they use gives you a better understanding of their operations and efficiency.
4. How do you handle seasonal and unexpected demand surges?
Just like with sales, call volume demand has its highs and lows. There will be unexpected or seasonal surges that can impact services, so it's crucial to partner with a call center provider that ensures scalable solutions. Understanding how they pivot and adjust to unexpected demand surges gives reassurance that they can offer consistent high-quality services at all times.
5. Can you tell us more about your approach to training agents to represent businesses accurately?
Every business has its unique approach to connecting and communicating with customers; and it’s important that when you hire a call center provider, they know how to tailor their services to match your business. This question helps you assess how they train their agent to represent your brand accurately and provide crucial knowledge that can help them support customers. This measures their capacity to understand your brand and see their commitment to your business.
How Much Do Call Center Services Cost?
Call center services offer a lot of benefits for businesses, helping position them for sustainable long-term growth. It’s not a small investment but it pays big dividends in helping companies scale efficiently.
Most call center projects reviewed on Clutch sit below $10,000. The average cost of hiring a call center company on Clutch is less than $25 per hour; it’s worth noting that the average cost in the United States is higher.
Call center operations differ from one case to another. Factors such as the type of services, the volume of calls, and the number of languages required are all common factors that impact the price tag.
Shortlist Agencies by Industry Experience
Call services for different industries should be tailored to meet their specific needs and adjust to the unique market nuances. When searching for an ideal call center provider, ensure they have extensive industry experience so they can help you navigate through industry-specific nuances.
Call Center Services for Information Technology
Call center services in the information technology space focus on providing more technical support such as troubleshooting and issue resolution. Agents specializing in this market are equipped with crucial technical knowledge that can help them easily guide customers over the phone. They focus on providing immediate assistance to ensure customer satisfaction.
Call Center Services for Business Services
In the the financial services sector have processes and protocols designed to handle sensitive financial data. Service providers in the space are knowledgeable on key topics such as banking, investment, and insurance. They emphasize the importance of security and accuracy to comply with financial regulations and laws.
Call Center Services for Medical & Healthcare
Call center services in the medical and healthcare industry play a big role in patient care, focusing on handling sensitive patient information, answering healthcare-related inquiries, scheduling patient appointments, and ensuring patient satisfaction. Their empathy and care are important to improving patient experience.
Call Center Services for Consumer Products & Services
As for companies in the consumer products and services market, call center services revolve around handling customer inquiries, order processing, and managing return requests. They are responsible for after-sales support, ensuring customers have a positive relationship with the brand.
Evaluating Services
It’s natural for business owners to expect results for their investments. Keeping a close eye on key performance indicators (KPIs) is paramount to gaining critical insights into a provider’s performance and identifying areas requiring improvement. Here are some key figures you need to monitor:
- First Call Resolution (FCR): Measures the performance of the call center for resolving customer concerns on the first call. FCR is a major KPI that reflects the effectiveness of its services, impacting customer satisfaction.
- Average Handle Time (AHT): Gauges the average length of a customer’s call, including hold time, talk time, and anything else the agents need to accomplish after the call. It’s important to maintain a quick AHT without compromising the quality of the service.
- Customer Satisfaction Score (CSAT): A scaling method that measures customer satisfaction with the call service they received. High and consistent CSAT means that customers are pleased with the overall service.
- Abandonment Rate: The percentage of callers who hang up the call before they’re answered by an agent. A high abandonment rate is a bad sign that wait times are frustrating customers.
- Agent Utilization Rate: The percentage that reflects the time agents spend on calls compared to being idle. It’s important for call centers to strike a balance of maintaining a high average agent utilization rate without overworking agents.
- Cost per call: The KPI that measures the total cost incurred by the call center provider divided by the volume of calls they’ve handled. It’s a crucial metric to determine their cost-efficiency and return on investment (ROI).
Businesses can assess these metrics by conducting customer surveys, operational audits, regular performance reviews, and benchmarking against industry standards.
Browse through Clutch’s data-driven directory to find and connect with the ideal call center partner for your business. Search for a service provider that meets your needs and understands your goals to unlock the benefits of call center services.
Clutch is a trusted B2B marketplace that provides in-depth client reviews that help companies like you find the right service provider. Each Clutch profile showcases portfolio items, case studies, and more information about a call center company’s services.
Clutch’s team collects reviews through phone or a comprehensive online form before sorting them based on recency and quality, which factors into a company’s presence on directories. Take your time reading through verified reviews on Clutch to confidently choose the right app marketing agency.
Trusted by Thousands of Businesses Worldwide
Clutch empowers better business decisions as the leading marketplace of B2B service providers. Our in-depth and verified client reviews detail each project from start to finish, helping businesses looking to procure services, narrow down their list of potential business partners quickly and confidently.
With access to information such as how much a service provider charges for their services, how they communicate, and the results of the project, you can feel confident that you’ve found the right software development company for your project.
The verification process seeks to establish proof of connection between the reviewer and their own organization, as well as the collaboration they’re reviewing. By verifying the identity of the reviewer and confirming their connection to the project, Clutch is able to confirm that there is no conflict of interest and that the project took place. Buyers can easily identify verified reviews by the check mark in the bottom right corner of the review card. You can learn more about the review verification process here.
Call Center Expertise
Call centers on Clutch are highly skilled and vetted. They have necessary credentials such as Certified Customer Service Professional, Certified Client Service Specialist, and other industry-specific certifications. Their specialization extends to different channels, types of call center solutions, and strategies.
In addition to review rating, you can view awards, portfolio of past work and clients and industry recognitions. Clutch verification also provides an additional layer of data to help you make the right purchasing decision which goes into business details and payment and legal filings. If you found a business on clutch, you can feel confident in your B2B purchasing decision.
15 Leaders 15 Contenders
9,412 Companies
Contact Center Outsourcing Service Providers
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
Reviews mention Exceptional results
Clients have consistently praised Helpware for delivering exceptional results. One client noted their 'great' outcomes and expressed intent to expand their partnership, highlighting the company's 'responsiveness' and commitment to exceeding expectations. Another client reported achieving 75% of their customer metric goal, commending Helpware's 'fantastic workflow' and dedication to success. Overall, the sentiment reflects high satisfaction with Helpware's services, emphasizing their effectiveness and willingness to go above and beyond.-
BPO & IT Services for HealthTech Firm
5.0 Nov 3, 2021The responsiveness and willingness to go above and beyond for us was impressive. Results have been great so far, we plan to grow with Helpware.
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Research Data for Customer Service & Engagement Platform
5.0 Apr 12, 2019Of our 80% reach goal, we successfully attained 75% of the customer metric. We were very satisfied with Helpware’s work. Helpware went above and beyond to reach our goal.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Reviews mention Personable
The feedback reflects a highly positive sentiment regarding Select VoiceCom's personable approach. Clients appreciate their personalized interactions, noting they are 'very easy to speak to' and honor their commitments. One client highlighted their openness to change and responsiveness, stating the team is 'extremely well organized and communicative,' often responding within 24 hours. Overall, the reviews emphasize Select VoiceCom's alignment with client values and their commitment to fostering strong relationships.-
Recruitment Services for Financial Services Company
4.5 Oct 17, 2025We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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$25,000+$50 - $99 / hr10 - 49Dubai, United Arab Emirates
Services provided
10% Branding10% Content Marketing10% Graphic Design +7 services10% IT Managed Services10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentSee all 1 projectsBelsons Digital is a digital marketing and web optimization company known for its expertise in enhancing website performance, increasing organic traffic, and improving user experience. Feedback is overwhelmingly positive, with 100% of reviewers highlighting their effective project management, timely delivery, and impressive attention to detail.
Industry Experience
Belsons Digital has demonstrated expertise in optimizing website performance and enhancing user experience primarily within the drone technology sector. Clients have reported significant improvements in website traffic and user engagement, highlighting the company's strengths in SEO and user-friendly design. Overall sentiment across the reviews is highly positive, particularly emphasizing effective communication and project management. This indicates that Belsons Digital is well-suited for clients in technology-driven industries seeking to improve their digital presence.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Belsons Digital's competitive pricing and strong value proposition. One client noted they chose Belsons due to 'good value for cost,' which reflects the company's alignment of quality service with reasonable pricing. The positive feedback on project outcomes, such as a 70% increase in organic traffic, further underscores the cost-effectiveness of their services. Overall, sentiment regarding value for money is highly favorable, with clients expressing satisfaction with the results relative to their investment.Was this helpful?
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$1,000+< $25 / hr250 - 999Chennai, India
Services provided
20% Call Center Services50% Data Annotation Services30% Back Office OutsourcingSee all 5 projectsInfosearch BPO Services Pvt. Ltd. is a customer service center specializing in call center services, including telephonic support and data verification. The company received positive feedback, with clients noting their timely delivery and responsiveness. Impressively, 100% of reviewers highlighted client satisfaction and effective project management as key strengths.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center & Web Design Services for Data Mgmt Company
5.0 — Infosearch BPO Services Pvt. Ltd. provides call center services and website design for a data management company. The team handles 60,000 data verification and augmentation calls monthly. Read moreWas this helpful?
Industry Experience
Infosearch BPO Services Pvt. Ltd. has garnered positive feedback across various industries, including Retail, Financial Services, and Business Services. Clients commend their expertise in data management, website development, and call center services, noting their responsiveness, timely delivery, and cost-effectiveness. Retail clients emphasize their support services and problem-solving approach, while Financial Services clients appreciate their innovative website designs. Overall, they demonstrate strong capabilities and client satisfaction, making them a suitable choice for companies in these sectors.
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Retail Financial services Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Infosearch BPO Services Pvt. Ltd. as offering good value for cost, with one CFO noting their selection was based on 'good value for cost.' Another client emphasized that their pricing fit the budget and aligned with company values. Overall, feedback indicates a strong sentiment regarding the company's affordability and ability to deliver quality services within budget, with consistent praise for their responsiveness and timely project management.Was this helpful?
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 87 projectsSupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.
5 of 8 reviews are 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 8 Recent ReviewsReviewed 8 times in the past 6 months
In the last six months, client feedback for SupportYourApp has been predominantly positive, highlighting effective communication, responsiveness, and adaptability. For instance, one client noted the successful handling of increased support requests and consistent delivery, while another emphasized the seamless integration of SupportYourApp's team with their internal operations. However, one review expressed significant dissatisfaction due to a lack of accountability and efficiency, indicating areas for improvement. Overall, clients appreciate the company's commitment to operational excellence and customer satisfaction.Was this helpful?
Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Arts & Entertainment, Media, Energy & Natural Resources, Retail, Information Technology, and Financial Services. Feedback highlights their strengths in customer support, effective communication, and adaptability to client needs. Clients appreciate their proactive approach, efficiency in handling inquiries, and ability to scale teams quickly. Overall sentiment is positive, particularly in sectors like IT and Media, where they significantly enhance operational efficiency and customer satisfaction.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT ServicesWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Davao City, PhilippinesServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
Reviews mention Exceptional results
Clients consistently report exceptional results from six eleven global services, particularly highlighting their ability to provide high-quality talent and responsive support. One client noted, 'six eleven’s services are very good, and they’ve provided us with great talent,' emphasizing the long-term success of their collaboration. Their commitment to project management is also praised, with feedback stating, 'Their commitment to the project is outstanding – they’re always there when we need them.' Overall, clients express a high level of satisfaction.-
BPO Services for Telecommuniactions & IT Services Company
4.5 Feb 15, 2023six eleven’s services are very good, and they’ve provided us with great talent. We’ve been working with them for around 10 years now, and some of the resources they originally provided us with are still working for us. These resources are now excellent managers, and they know our business and processes very well.
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Read All ReviewsWhat Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Dnipro, UkraineServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.
Reviews mention Patient
The sentiment regarding Simply Contact's patience is notably positive. A client from Verent Solutions highlighted their team's 'pleasant, flexible, and patient' demeanor throughout the project. This feedback underscores the company's ability to adapt to client needs and communicate effectively. Overall, clients appreciate the supportive and accommodating nature of Simply Contact, indicating a strong alignment with their project requirements.-
Customer Service Support for Public Interest Tech Firm
5.0 Jan 19, 2024Great interaction with their team - very pleasant, flexible, and patient with us.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated strong capabilities across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and others. Reviews indicate a consistent ability to enhance customer support processes, improve satisfaction rates, and provide multilingual assistance. Clients praised their adaptability, project management, and quick onboarding of agents. Overall, sentiment is positive, particularly in IT, education, and marketing sectors, suggesting that Simply Contact is well-suited for projects requiring efficient customer service solutions.
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Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketingWas this helpful?
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$1,000+$25 - $49 / hr10 - 49Glendale, CA
Services provided
15% Pay Per Click15% Search Engine Optimization15% Social Media Marketing +5 services15% Web Design10% AI Development10% E-Commerce Development10% Sales Outsourcing10% Web DevelopmentSee all 4 projectsWebStax Studio is a versatile digital agency specializing in web development, SEO optimization, and online marketing services. Clients consistently praise their professional and responsive project management, with 100% highlighting their effective communication and strategic expertise. The firm is commended for its creativity and technical prowess, with projects often resulting in increased traffic and improved conversion rates. Improvements could include more frequent updates and expanding technological expertise.
Reviews mention Customized support
Clients have expressed high satisfaction with WebStax Studio's customized support, highlighting their exceptional responsiveness and adaptability to project changes. One client noted the team's ability to deliver timely milestones while maintaining open communication, fostering trust. Their commitment to understanding the client's brand results in tailored solutions that exceed expectations. Overall, feedback indicates that WebStax Studio stands out for its personalized service and dedication to client success, despite suggestions for more frequent updates on project progress.-
SEO, Website Design & Dev for Online Tutoring Platform
5.0 Mar 19, 2024WebStax Studio excelled in project management, ensuring timely deliveries and outstanding responsiveness. Key highlights include: Timeliness: All milestones were met on or before deadlines, showcasing their excellent time management skills. Responsiveness: The team promptly addressed our needs and made adjustments swiftly, demonstrating a strong client focus. Adaptability: They adeptly navigated project changes, ensuring the final outcome exceeded our expectations.
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SEO, Website Design & Dev for Online Tutoring Platform
5.0 Mar 19, 2024What stood out most about WebStax Studio was their remarkable ability to blend creativity with technical prowess. Their unique approach not only solved complex problems but also infused innovation into our project. The team’s dedication to staying ahead of industry trends and their commitment to personalized solutions made our experience truly distinctive. Unlike other firms, WebStax Studio took the time to deeply understand our brand, making their work exceptionally tailored and impactful.
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Industry Experience
WebStax Studio has demonstrated robust expertise across various industries, including beauty salons, textile manufacturing, and education. Clients praised their professionalism, exceptional project management, and effective SEO strategies, resulting in increased web traffic and improved conversion rates. In the beauty sector, they excelled in website and marketing solutions, while in education, they significantly enhanced organic traffic and user engagement. Overall, their strengths lie in personalized service, creativity, and technical proficiency, making them a suitable partner in these sectors.
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Education Beauty & Cosmetics Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight WebStax Studio's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' while another emphasized 'good value for cost'. Overall sentiment is positive, with clients appreciating the quality of deliverables relative to the investment made, as evidenced by significant increases in web traffic and conversion rates following project completion.Was this helpful?
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$5,000+< $25 / hr50 - 249Lucknow, India
Services provided
10% Call Center Services25% Accounting20% HR Outsourcing +7 services10% Back Office Outsourcing10% IT Managed Services5% Commercial Financing5% Content Moderation Services5% Customer Service Outsourcing5% Financial Advising & Planning5% StaffingSee all 10 projectsShared Consulting, LLC is a consultancy firm specializing in accounting, taxes, human resources, and financial management. Reviews indicate a strong emphasis on responsiveness, cost-effectiveness, and alignment with client values, with 100% positive feedback noting their impressive project management and attention to detail. Approximately 80% of reviewers highlight their exceptional responsiveness and fit with company culture.
Industry Experience
Shared Consulting, LLC has demonstrated notable expertise across diverse industries including Business Services, Software, Information Technology, Gaming, and Manufacturing. Clients consistently commend their responsiveness, competence, and ability to tailor solutions to specific business needs. In the Software and IT sectors, they excel in financial management and HR processes, while their impact in Business Services and Manufacturing focuses on reliable bookkeeping and tax services. Overall, feedback indicates a strong sentiment of satisfaction and effectiveness across all industries.
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Business services Software Information technology Gaming ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Shared Consulting, LLC for their competitive pricing and overall value for money. Feedback highlights that their pricing aligns well with client budgets, with one CEO noting it as a key reason for selection. Multiple reviews emphasize the good value received, stating that the services provided exceeded expectations while maintaining affordability. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, which have been instrumental in business growth and operational efficiency.Was this helpful?
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$1,000+< $25 / hr50 - 249Hefei Shi, China
Services provided
40% Call Center Services25% Custom Software Development25% IT Managed Services +1 service10% Customer Service OutsourcingSee all 1 projectsHefei Wisfly Information Technology Co., Ltd. is a digital processing company specializing in page editing, typesetting, and data conversion services. Overall, the feedback is positive, highlighting a 23% cost reduction, improved quality, and impressive project management. However, 100% of the reviews mention the need for improved team stability.
Industry Experience
Hefei Wisfly Information Technology Co., Ltd. has demonstrated expertise primarily in the publishing industry, providing services such as page editing, typesetting, and data conversion. Client feedback highlights their strengths in cost-effectiveness, quality improvement, and project management. Notably, their digital processing capabilities and intellectual property have significantly impacted publishers by enhancing journal indexing. While their service has been praised, there are concerns about team stability. Overall, they are a strong fit for companies in the publishing sector.
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PublishingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have reported that Hefei Wisfly Information Technology Co., Ltd. offers competitive pricing, with one client noting costs were 23% lower than expected. This positive sentiment is reinforced by improved quality outcomes, as evidenced by the indexing of four journals by SCI. Overall, the company is perceived to deliver good value for money, although clients have pointed out the need for improved team stability.Was this helpful?
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UndisclosedUndisclosed10 - 49Erie, PA
Services provided
65% Call Center Services20% Back Office Outsourcing15% Customer Service OutsourcingSee all 1 projectsPCMSI is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center solutions. The reviews predominantly highlight their exceptional Customer Support Services, with 90% of feedback being positive. Many reviewers emphasize their efficient Call Handling and responsive Customer Care Services, underscoring their commitment to excellence in Telephonic Support.
Industry Experience
PCMSI has garnered positive feedback primarily in the Information Technology sector, demonstrating strong expertise and delivering impactful solutions. Clients have noted the company's capacity to address complex challenges effectively, enhancing project outcomes. Overall sentiment indicates that PCMSI is a reliable partner in IT, known for their innovative approaches and commitment to client success, making them a suitable choice for organizations within this industry.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding PCMSI's cost and value for money. Feedback highlights that their pricing is competitive, with several clients noting that the quality of work delivered justifies the investment. One client specifically mentioned that the return on investment was significant, while another emphasized that the services provided exceeded their expectations relative to the cost. Overall, PCMSI is perceived as offering solid value within their pricing structure.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Services provided
30% Call Center Services30% Customer Service Outsourcing10% BI & Big Data Consulting & SI +3 services10% Back Office Outsourcing10% Cybersecurity10% IT Managed ServicesBPM CONSULTING SAS is a call center company. They are located in Bogotá, Colombia, and their services include Call Center Services and Customer Service Outsourcing.
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Featured
What are Featured Providers?
$1,000+$50 - $99 / hr10 - 49Horsham , EnglandServices provided
50% Call Center Services50% Sales OutsourcingSee all 21 projectsVirtual Sales Limited is a telemarketing service firm specializing in outbound call center and customer support services. The company has received overwhelmingly positive feedback, with clients praising its timely project management, industry expertise, and effective communication. Approximately 80% of reviewers commend their ability to secure meetings and generate leads, highlighting their role in enhancing business pipelines and market reach.
Reviews mention Personable
Clients have consistently praised Virtual Sales Limited for their personable approach, which significantly contributed to a positive working relationship. One client highlighted their impressive communication skills and timely delivery of services. Overall sentiment indicates that their friendly demeanor enhances client interactions, making them a preferred choice for collaborative projects, despite initial challenges with appointment bookings.-
Cold Outreach Strategy for Enterprise Software Vendor Co
4.5 Nov 4, 2024The review highlights that Virtual Sales Limited's personable approach was most impressive. This aspect of their service was notably appreciated by the reviewer, indicating a strong emphasis on personal interaction and relationship-building.
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4 of 6 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
In the past six months, Virtual Sales Limited has received positive feedback for their efficiency and flexibility in lead generation and appointment-setting services. Clients praised their ability to secure meetings, with one noting an average of 3 meetings per week leading to a substantial pipeline. Another client highlighted their seamless integration into the team and impressive communication. Overall, the sentiment is very favorable, with minimal suggestions for improvement, primarily regarding industry-specific expertise.Was this helpful?
3 of 6 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Outbound Call Center Services for AI Transcription platform
5.0 — Virtual Sales Limited provides outbound sales and calling services for an AI transcription platform. The team has been tasked with helping increase the client's enterprise pipeline in the UK and Read moreWas this helpful?
Industry Experience
Virtual Sales Limited demonstrates strong expertise across various sectors including Business Services, Information Technology, Financial Services, Telecommunications, Supply Chain, and Advertising & Marketing. Clients commend their flexibility, timely delivery, and effective communication. The overall sentiment is positive, with significant lead generation and meeting booking outcomes reported. Particularly in IT and Financial Services, their knowledge and efficiency are highlighted as strengths, making them a valuable partner for organizations seeking effective sales outreach.
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Software IT Services Construction Financial services Consulting Supply Chain, Logistics, and Transport Advertising & marketing Telecommunications Other industries Business services Information technologyWas this helpful?
$1,000+< $25 / hr250 - 999București, RomaniaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Valoris Center has received positive feedback for their punctual project management and effective customer support. Clients, such as the Quality Manager of BRT SPA, highlighted their impressive reaction time to needs and understanding of customer requirements. The company was praised for its good cultural fit and value for cost. Overall, the sentiment is highly favorable, with no noted areas for improvement at this time.Was this helpful?
Industry Experience
Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industriesWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Shah Faisal Town, PakistanServices provided
20% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +2 services10% AI Agents10% HR OutsourcingSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Utility Company
5.0 — Assistring LLC provided a utility company's customer service and call center operations support. The team managed incoming customer inquiries, offered technical support, and handled complaints. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.Was this helpful?
More responsive than most other service providers
Get in TouchAssistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.View PackagesCustomer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.Was this helpful?
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$1,000+$50 - $99 / hrFreelancer
Services provided
15% Digital Strategy15% Email Marketing15% Search Engine Optimization +5 services15% Social Media Marketing10% Content Writing Services10% Pay Per Click10% Sales Outsourcing10% Web DevelopmentSee all 3 projectsPropelr Agency is a digital marketing and web development company renowned for its comprehensive services, including social media management, website redevelopment, and business support. With 100% of reviews highlighting their effective project management and proactive communication, this agency is praised for its attention to detail and value-driven offerings, resulting in positive business outcomes and customer satisfaction.
Industry Experience
Propelr Agency has received positive feedback from clients across the Arts, Entertainment & Music and Sports industries. In the Arts sector, they excelled in website redevelopment, enhancing ticket sales and reducing costs. For the Sports industry, they demonstrated expertise in creating user-friendly websites that effectively promote services. Overall, clients commend Propelr for their proactive communication, quick response times, and strong project management, making them a suitable partner for businesses seeking digital solutions in these sectors.
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Arts, entertainment & music SportsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Propelr Agency for their competitive pricing and high value for money. One client noted that Propelr's 'pricing fit our budget' and emphasized the 'good value for cost' provided. Another client highlighted the agency as having 'the best value offering' compared to others. Overall, feedback indicates a strong sentiment regarding the agency's cost-effectiveness and alignment with client expectations.Was this helpful?
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$10,000+< $25 / hr2 - 9Pune, India
Services provided
10% Call Center Services30% Finance & Accounting Outsourcing (FAO)20% Accounting +2 services20% Back Office Outsourcing20% Customer Service OutsourcingSee all 2 projectsRight Path Global Services is an accounting firm that specializes in financial management solutions for industries such as automotive technology. The feedback on their services is overwhelmingly positive, with 100% of the reviews highlighting their professionalism, timely reporting, and customized solutions. Clients commend their expertise, which reportedly improved financial accuracy by 30% and reduced expenses by 15%.
Industry Experience
Right Path Global Services has demonstrated expertise in the automotive industry, particularly in financial management for tech companies, such as those specializing in LiDAR technology. Clients have praised their ability to streamline accounting processes, improve financial accuracy by 30%, and enhance cash flow visibility. Feedback highlights their professionalism, responsiveness, and tailored approach, making them a trusted partner for automotive firms seeking effective financial solutions.
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AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express positive sentiment regarding Right Path Global Services' pricing, highlighting it as a good fit for their budget and offering great value for the cost. One client noted that the company's expertise led to a 30% improvement in financial accuracy and a 15% reduction in unnecessary expenses, reinforcing the perception of cost-effectiveness. The tailored approach and proactive advice further enhance their value proposition, establishing them as a trusted partner in financial services.Was this helpful?
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Featured
What are Featured Providers?
$1,000+$200 - $300 / hr50 - 249Ed, SwedenServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 83 projectsA-SALES AB is a telemarketing service provider specializing in outbound call center and customer support services. They consistently deliver high-quality pipeline generation and meeting bookings, with 100% of reviews noting excellent project management and responsiveness. Clients appreciate their tailored, strategic approach and consistent, proactive communication, leading to measurable business growth and successful sales outcomes in competitive markets.
Reviews mention Team players
Clients consistently describe A-SALES AB as a collaborative and integral part of their teams, demonstrating a strong team player sentiment. One CEO noted their proactive and transparent approach, stating they felt like a genuine extension of their commercial team. Similarly, a CMO emphasized the seamless integration, expressing that A-SALES AB felt like an in-house team rather than an external agency. Overall, feedback highlights their responsiveness and commitment to aligning with client objectives.-
Sales Outsourcing for Business Services Company
5.0 Jul 22, 2026They were proactive, transparent, and collaborative throughout the project, making them feel like a genuine extension of our commercial team rather than an external agency. A-Sales managed the engagement professionally from start to finish. Whenever we wanted to refine our target audience, adjust messaging, or shift campaign priorities, their team responded quickly and implemented changes without disrupting momentum.
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17 of 18 reviews are 5 stars7 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 18 Recent ReviewsReviewed 18 times in the past 6 months
In the past six months, A-SALES AB has garnered overwhelmingly positive feedback from clients, highlighting their professionalism, responsiveness, and ability to generate qualified leads. Clients noted their strategic approach in understanding complex industries, with one praising their capability to refine messaging based on campaign performance. Additionally, consistent communication and timely delivery of results were frequently mentioned. Overall, clients expressed satisfaction with measurable outcomes, such as increased appointment bookings and improved sales pipelines, indicating A-SALES AB's effectiveness as a partner.Was this helpful?
Industry Experience
A-SALES AB has garnered positive feedback across several industries including Information Technology, Business Services, Advertising & Marketing, and Manufacturing. Clients commend their expertise in lead generation and appointment setting, noting significant increases in qualified meetings and sales pipelines. Their strength lies in understanding complex value propositions and tailoring outreach strategies accordingly. Overall, sentiment is overwhelmingly favorable, making them a suitable partner for organizations seeking to enhance sales efforts, particularly in B2B environments.
Read All ReviewsSelect Industry to see insights
Other industries Information technology Manufacturing Software Advertising & marketing Consumer products & services Business services Construction Consumer Products Government Education Financial services Healthcare Supply Chain, Logistics, and Transport Human Resources IT Services ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
A-SALES AB is frequently praised for its competitive pricing and overall value for money. Clients have noted that the company's services fit within their budget while delivering impressive results, such as generating qualified sales meetings and leads. One client highlighted that A-SALES AB's pricing aligned well with their financial constraints, contributing to a successful partnership. Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the return on investment achieved through A-SALES AB's efforts.Was this helpful?
$1,000+Undisclosed1,000 - 9,999New York, NYServices provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingSee all 54 projectsAppointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.
4 of 4 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews for Appointment Setter Online reflect a consistently positive sentiment, highlighting their effective lead generation and appointment-setting services. Clients, such as the Director of Saihaj Tax Service, noted a significant increase in scheduled meetings and improved lead quality. The Marketing Manager of PA Electrical Commissioning praised their structured project management and ability to deliver relevant leads, enhancing conversion rates. Overall, clients emphasize the company's professionalism, persistence, and commitment to understanding their unique business needs.Was this helpful?
Industry Experience
Appointment Setter Online has demonstrated expertise across various industries, including financial services, education, automotive, legal, and non-profit sectors. Clients consistently praised their lead qualification and appointment-setting efficiency, leading to improved conversion rates and sales pipelines. The overall sentiment reflects strong satisfaction, particularly in the automotive and education sectors, where significant growth in scheduled appointments was reported. Their professional communication and adaptability make them a strong fit for businesses seeking to enhance client engagement and streamline outreach efforts.
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Construction Agriculture Advertising & marketing Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Nonprofit Home Services Legal Automotive EducationWas this helpful?
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$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment SettersView PackagesAward Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.Was this helpful?
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$1,000+$100 - $149 / hr2 - 9Swindon, England
Services provided
10% Advertising10% Content Marketing10% Conversion Optimization +7 services10% Email Marketing10% Graphic Design10% Marketing Strategy10% Sales Outsourcing10% Social Media Marketing10% Web Design10% Web DevelopmentSee all 1 projectsMajor Visibility is a digital marketing agency specializing in website creation, maintenance, and social media advertising. They consistently deliver high-quality results and maintain excellent communication, with 100% of reviewers highlighting their professionalism and timely project management. Clients appreciate their ability to transform initial inquiries into successful projects efficiently.
Industry Experience
Major Visibility has demonstrated strong expertise in the Engineering sector, particularly with refrigeration and air conditioning services. Clients appreciate their professionalism, timely communication, and ability to deliver high-quality web design and advertising solutions. The overall sentiment is highly positive, with feedback highlighting their responsiveness and project management skills. This suggests that Major Visibility is well-suited for engineering firms seeking effective digital marketing and design support.
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EngineeringWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Major Visibility's pricing, describing it as fitting their budget and providing good value for the cost. One client noted that the company's responsiveness and professionalism contributed to a smooth project experience. Additionally, they appreciated the high standards of deliverables and timely communication throughout the process, reinforcing the perception of value received relative to the investment made.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249Melbourne, Australia
Services provided
10% Call Center Services20% Custom Software Development10% Advertising +6 services10% Customer Service Outsourcing10% Email Marketing10% Marketing Strategy10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentSee all 2 projectsVirtual Assistants Pakistan provides comprehensive Customer Support Services, specializing in Call Center Services, including Inbound and Outbound Call Centers, and Telephonic Support. With 100% positive feedback, their professionalism, reliability, and effective communication are consistently noted, with 100% of reviewers highlighting their seamless onboarding and impactful virtual assistance.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised Virtual Assistants Pakistan for their smooth onboarding process and the professionalism of their virtual assistants. One client, the Founder of Agate Home Care, highlighted the assistant's reliability and effective communication, noting a positive impact on daily operations. Overall, the sentiment is highly favorable, with clients recommending their services for dependable virtual support, and no significant areas for improvement have been identified.Was this helpful?
Industry Experience
Virtual Assistance Pakistan has garnered positive feedback primarily from the Home Services industry, specifically noted for their expertise in virtual assistance. Clients emphasize their professional, reliable, and detail-oriented service, which has significantly improved operational efficiency. The onboarding process is praised for its smoothness, while communication remains effective throughout projects. Overall sentiment in the Home Services sector is highly favorable, making this provider a strong candidate for organizations seeking dependable virtual support.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with the overall value provided by Virtual Assistance Pakistan, highlighting their professionalism and reliability. One client noted, 'Their service has made a noticeable positive impact on our day-to-day operations,' indicating a robust return on investment. Additionally, the smooth onboarding process and effective communication were frequently praised, suggesting that the company's pricing is justified by the quality of service delivered.Was this helpful?
More responsive than most other service providers
Get in TouchVirtual Assistants Pakistan is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10,000+New York, NY
Services provided
35% Call Center Services50% Back Office Outsourcing15% Customer Service OutsourcingSee all 4 projectsEXL Service is a company specializing in back office and Customer Support Services, providing solutions such as billing, accounting, and consultation. The reviews indicate that they effectively reduce staffing needs and streamline operations, with 75% of clients highlighting time and cost savings as a key strength. Overall, clients report improved efficiency and client service with minimal areas for improvement.
Reviews mention Exceeds expectations
EXL Service has consistently exceeded client expectations, particularly noted for their strong customer care and ability to deliver quick, accurate results. One client highlighted significant savings of approximately $5,000 monthly, while another praised their thoroughness and ease of communication. Clients have expressed satisfaction with the positive impact on their operations, noting that EXL effectively streamlines processes and enhances overall efficiency, making them a valuable partner for back office services.-
Payment Processing for Education Organization
4.5 Aug 12, 2017Customer care and exceeding our expectations.
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Payment Processing for Hospitality Firm
3.0 Aug 12, 2017They are very thorough. They have exceeded our expectations.
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0 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Payment Processing for Education Organization
4.5 — Read moreWas this helpful?
Industry Experience
EXL Service exhibits strong capabilities across multiple industries, including Real Estate, Education, Other Industries, and Hospitality & Leisure. Clients praise their efficiency in back office operations, significant time and cost savings, and exceptional customer care. The sentiment is particularly positive in Real Estate and Hospitality, where they have streamlined operations and reduced staffing needs. Overall, EXL Service is recognized for its expertise in managing administrative tasks, making it a suitable partner for companies seeking operational support in these sectors.
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Real estate Education Nonprofit Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive EXL Service as offering significant value for money, with feedback highlighting substantial savings in both time and costs. One client noted a monthly saving of approximately $5,000, while another reported saving 120 hours weekly, translating to considerable financial benefits. However, some reviews indicated that while the service is effective, there are concerns about pricing, suggesting room for improvement in cost management. Overall, the sentiment is positive, emphasizing efficiency and support.Was this helpful?
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$1,000+< $25 / hr50 - 249Oak Brook, IL
Services provided
75% Call Center Services25% Back Office OutsourcingSee all 2 projectsNCC is a specialized provider of Contact Center Services, focusing on outbound call operations such as bill collection and appointment setting. Clients frequently highlight their satisfaction with NCC's secure and efficient tools, leading to significant cost savings and increased profits. Approximately 100% of reviews mention high satisfaction with service quality, although some suggest improvements in global presence and pricing.
Reviews mention High-quality work
Clients have consistently praised NCC for delivering high-quality work, noting significant savings and efficiency improvements. One review highlighted that the service provider's quality of work was a key strength, contributing to monthly savings of $5,000 to $10,000. Despite some feedback suggesting potential improvements in pricing, the overall sentiment indicates that NCC's professional services effectively meet client needs.-
Government Collections
3.0 Aug 12, 2017The quality of work is a significant strength of the service provider. They help us save on wages and makes our workflows more efficient.
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Read 2 Reviews0 of 2 Call Center Services reviews are 5 starsLess than $10,000 avg. project costWas this helpful?
Industry Experience
NCC has demonstrated expertise in the real estate and government sectors, providing services such as bill collection and appointment setting. Clients report significant cost savings, with estimates ranging from $5,000 to $10,000 monthly. The company is recognized for delivering quality work and efficient solutions, resulting in increased profits and streamlined workflows. Overall sentiment is positive, particularly in enhancing operational efficiency for businesses within these industries.
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Real estate GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a high level of satisfaction with NCC's cost-effectiveness, citing substantial monthly savings of $5,000 to $10,000. One client noted an increase in profit by 17% within the first month due to NCC's services. However, there are suggestions for improvement in pricing structure, with one client specifically mentioning that pricing could be more competitive. Overall, NCC is perceived as providing good value for money, particularly in alleviating operational burdens.Was this helpful?
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UndisclosedUndisclosedFreelancer
Services provided
50% Email Marketing20% Sales Outsourcing10% Conversion Optimization +2 services10% Mobile & App Marketing10% SMS MarketingSee all 1 projectsBright Iris Marketing is a specialized email marketing agency that excels in transforming digital communication strategies. With 100% positive feedback, clients commend their attention to detail, responsiveness, and ability to significantly improve key performance metrics such as deliverability and open rates. Bright Iris Marketing is recognized for its timely delivery and alignment with client values.
Industry Experience
Bright Iris Marketing has received positive feedback from clients in various sectors, particularly in the technology and ergonomic design industries. Clients appreciated their expertise in email marketing, with notable successes in improving deliverability and engagement metrics. Overall sentiment is highly favorable, highlighting strengths in responsiveness, attention to detail, and alignment with client values. Organizations seeking to enhance their digital marketing efforts, particularly in email campaigns, would likely find Bright Iris Marketing a valuable partner.
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Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with the cost-to-value ratio provided by Bright Iris Marketing. One review highlighted significant improvements in email deliverability and revenue, indicating good return on investment. The client appreciated the company's cultural fit and responsiveness, suggesting that the pricing aligns well with the quality of service delivered. Overall, the sentiment reflects a strong perception of value for money, with no reported areas for improvement regarding pricing.Was this helpful?
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$1,000+Undisclosed2 - 9
Services provided
15% Call Center Services30% Performance Marketing15% Search Engine Optimization +4 services10% Advertising10% Media Planning & Buying10% Pay Per Click10% Social Media MarketingSee all 2 projectsAds Town is a company specializing in Contact Center Services and Telemarketing Services. They have consistently received positive feedback, with 100% of reviewers highlighting their effective project management and significant reduction in costs, such as a 25% decrease in CPA. Clients value their reliability and expertise in optimizing customer acquisition strategies.
1 of 2 reviews are 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, Ads Town has received positive feedback from clients, highlighting their effective management of digital marketing campaigns. Clients noted a significant reduction in cost per acquisition (CPA)—25% for Aura Egaming and 30% for Unicon365—along with increased user signups and brand awareness. The team's communication and dedication were praised, with one client stating, "If you need someone reliable for performance marketing, Jay is the real deal." Overall, clients express high satisfaction and willingness to continue partnerships.Was this helpful?
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Advertising for Gaming Company
5.0 — Ads Town managed Meta ads for a gaming company. The team was responsible for running the client's ads in the India region to maximize conversions while keeping CPA low. Read moreWas this helpful?
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$1,000+< $25 / hr50 - 249New Delhi, India
Services provided
25% Call Center Services75% Back Office OutsourcingSee all 2 projectsIntrust Global is a company specializing in Contact Center Services and Customer Support Services. The reviews highlight their ability to enhance operational efficiency and cost-effectiveness, with clients noting an improved workflow and increased revenue. While 100% of the feedback is positive, some suggest faster email responses could further enhance their service.
Reviews mention Innovative
Clients have consistently described Intrust Global as innovative, highlighting their ability to provide expert back office services that save time and reduce errors. One client noted their team as 'knowledgeable, smart, innovative, and hardworking,' which underscores the company's commitment to delivering high-quality solutions. Overall, the sentiment towards Intrust Global reflects a strong appreciation for their innovative approach in handling complex business needs.-
Financial, IT, and Client Services for Education Organization
4.5 Nov 2, 2017They are knowledgeable, smart, innovative, and understanding hard workers.
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Industry Experience
Intrust Global has demonstrated strong expertise in the Education and Nonprofit sectors. Clients praise their knowledgeable and innovative approach, which significantly saves both time and costs. In Education, they are noted for handling back office services efficiently, allowing institutions to focus on core functions. In the Nonprofit sector, their services enhance operational efficiency and revenue generation. Overall sentiment is positive, highlighting their ability to improve client operations, though some feedback suggests room for improvement in pricing and response times.
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Education NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Intrust Global as a valuable partner, noting significant time and cost savings, such as one client saving $100,000 monthly. However, some feedback indicates that their pricing is considered high, with suggestions for improvement in this area. Overall, while the service quality is praised, the cost may be a concern for potential clients seeking more budget-friendly options.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
50% Back Office Outsourcing25% Customer Service Outsourcing25% Sales OutsourcingSee all 2 projectsSuper Virtuals is a virtual assistance service provider offering support in data management and related administrative tasks. Reviews indicate mixed feedback, with 50% of clients praising their responsive management and skilled assistants, while the other 50% highlight failures in delivering promised outcomes and services. Potential clients should consider their specific needs and project complexity when engaging with Super Virtuals.
Industry Experience
Super Virtuals demonstrates expertise primarily in the nonprofit sector, with positive feedback highlighting their effective virtual assistant support for data management. Clients appreciate the responsiveness of their management team. However, some engagements, particularly around grant writing, received negative feedback due to unmet deliverables and communication issues. Overall, their strengths lie in providing skilled virtual assistance and management support, making them a suitable partner for organizations focused on data-oriented tasks within the nonprofit industry.
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Non-profit NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Super Virtuals' cost and value for money is mixed. While one client praised the support and responsiveness of their management team, suggesting good value, another expressed dissatisfaction, stating they received no measurable outcomes for the $3,500 paid and experienced delays in service delivery. The latter client noted a lack of responsiveness and delivery of promised results, indicating a potential need for better alignment of pricing with service complexity.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249Chennai, India
Services provided
10% Call Center Services40% Robotics Process Automation20% AI Development +3 services10% Back Office Outsourcing10% Digital Strategy10% IT Managed ServicesSee all 1 projectsDroidal LLC is a technology services company specializing in Robotic Process Automation (RPA) and system integration. Reviews highlight their successful project delivery using agile methodologies, with 100% positive feedback emphasizing their knowledgeable team and effective culture fit. No areas for improvement were mentioned, underscoring their strong alignment with client expectations and values.
Industry Experience
Droidal LLC has demonstrated strong expertise in the financial services sector, particularly in FinTech, where they effectively developed RPA solutions for complex regulatory compliance. Clients have praised their timely project delivery, agile management, and cultural alignment with client teams. The overall sentiment is highly positive, indicating that their technical skills and innovative approaches make them a suitable choice for organizations within the financial industry seeking automation and system integration.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Droidal LLC for providing excellent value for cost, with one CEO noting their 'good value for cost' and high ratings as key reasons for choosing them. Overall sentiment reflects satisfaction with pricing relative to the quality of deliverables, as evidenced by timely project completion and effective communication. Additionally, clients appreciated the knowledgeable team and cultural alignment, reinforcing the perception of value in their services.Was this helpful?
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$1,000+< $25 / hr10,000+Irving, TX
Services provided
15% Call Center Services75% Back Office Outsourcing10% Customer Service OutsourcingSee all 1 projectsExela (formerly SourceHOV) is a back-office service provider praised for its comprehensive solutions that significantly alleviate operational burdens and save clients approximately 35% in costs. Clients benefit from flexible pricing and commend Exela's strong communication skills, with 100% of feedback being positive, highlighting their capacity to deliver quality work and excellent customer service.
Industry Experience
Exela has demonstrated significant expertise in the business services industry, with clients noting their ability to streamline operations and provide flexible pricing. Reviewers emphasize the provider's strong communication skills and their capacity to save clients both time and money. Overall sentiment from the business services sector is positive, highlighting Exela's effectiveness in reducing operational burdens and enhancing client satisfaction.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Exela is perceived as providing good value for money, with clients noting significant cost savings. One client reported a reduction in expenses by approximately 35% and a monthly savings of $2,500. Their pricing structure is described as fair and flexible, contributing to a positive overall sentiment. Clients appreciate the quality of work and effective communication, reinforcing the belief that their investment yields substantial operational efficiencies.Was this helpful?
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$50,000+$50 - $99 / hr10 - 49Warszawa, Poland
Services provided
15% Business Consulting15% Sales Outsourcing10% Digital Strategy +11 services10% Email Marketing5% Blockchain Marketing5% Content Marketing5% Content Writing Services5% Conversion Optimization5% Corporate Training & Coaching5% Market Research5% Marketing Strategy5% Other Digital Marketing5% Other Marketing5% Social Media MarketingSee all 10 projectsUpWhale is a lead generation and digital marketing agency known for enhancing client outreach and engagement strategies, particularly on LinkedIn. While one client reported a negative experience, with unmet KPIs and poor communication, others praised UpWhale for their strategic foresight, effective project management, and substantial improvements in lead generation and conversion rates, with some clients noting up to a 70% increase in qualified leads.
Reviews mention Great project management
Clients consistently praised UpWhale's project management capabilities, highlighting their timely delivery and effective communication. One project manager noted, 'Their project management was impressively effective and personally reassuring,' while a COO emphasized their 'precision and efficiency' in meeting milestones. Clients appreciated regular updates and prompt responses, which fostered a transparent working relationship. Overall, the sentiment reflects a strong confidence in UpWhale's ability to manage projects efficiently and adapt to client needs.-
Email Marketing & Sales Outsourcing for HR Tech Company
5.0 Sep 9, 2024UpWhale's project management was impressively effective and personally reassuring. They consistently delivered items on time, which really helped us stay on track with our marketing campaigns without any stress. Their team maintained excellent communication throughout the project, providing regular updates and responding to any of our concerns promptly.
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Lead Generation & Digital Strategy for IT Solutions & Products Company
5.0 Apr 1, 2024I was extremely impressed with the project management skills of UpWhale during our collaboration. Every milestone was met with precision and efficiency, and they consistently delivered on time. Regular updates and check-ins kept us in the loop and fostered a transparent working relationship.
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LinkedIn Lead Generation Strategy for AI Development Company
5.0 Mar 13, 2024I was highly impressed with UpWhale's project management and responsiveness to our needs. As a result, all items on the project were delivered in a timely manner thanks to a clear, organized workflow. We were able to keep our project on track and aligned with our strategic objectives because their team consistently met deadlines, provided updates, and delivered deliverables as scheduled.
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Industry Experience
UpWhale has demonstrated expertise across various industries including Information Technology, Advertising & Marketing, and Software Development. In the IT sector, they excelled in lead generation and project management, achieving significant increases in qualified leads and engagement rates. In Advertising & Marketing, they enhanced client interactions and optimized bidding processes, resulting in increased client satisfaction. Overall sentiment indicates a strong performance in lead generation and customer service, making UpWhale a suitable partner for tech-oriented and creative industries.
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Software IT Services Advertising & marketing Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, UpWhale is perceived as offering good value for money, with clients noting that their pricing often fits within budget constraints. Positive feedback highlights the effectiveness of their services in lead generation and project management, particularly in enhancing client engagement and conversion rates. However, some clients expressed concerns over unmet KPIs and communication issues, suggesting a need for improved transparency and accountability in their billing practices.Was this helpful?
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UndisclosedUndisclosed250 - 999Montevideo, Uruguay
Services provided
35% Call Center Services25% Customer Service Outsourcing15% Sales Outsourcing +4 services10% Back Office Outsourcing5% Cybersecurity5% HR Outsourcing5% IT Managed ServicesCasa Tres is a telephone answering service. Their midsize team is located in Montevideo, Uruguay. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+$200 - $300 / hr2 - 9
Services provided
40% Business Consulting35% Sales Outsourcing25% Corporate Training & CoachingSee all 2 projectsComentorship is a consultancy focused on investor outreach and strategic positioning for companies looking to accelerate fundraising efforts. Reviews highlight their exceptional communication and strategic advisory services, with 100% of clients noting enhanced meeting productivity. While all clients expressed satisfaction, suggestions for improvement included generating more quality leads.
Industry Experience
Comentorship has received positive feedback primarily from the Software industry, where they assisted a SaaS marketing solution in enhancing investor outreach. Clients praised their strategic approach, effective communication, and transparency throughout the project. The overall sentiment highlights Comentorship's strengths in providing tailored advice and maintaining responsiveness in a challenging environment. Potential clients in Software looking for strategic insights and solid communication can find a good match with Comentorship.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a positive sentiment regarding Comentorship's cost and value for money, highlighting their strategic guidance as a key benefit. One client noted that instead of just introductions to investors, the team provided valuable advice that enhanced their positioning, leading to more productive meetings. Overall, clients appreciate the transparency and timely communication, which contributes to the perceived value, although there is a desire for more quality leads to maximize investment returns.Was this helpful?
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$1,000+< $25 / hr10 - 49Sarajevo, Bosnia and Herzegovina
Services provided
10% Call Center Services30% Customer Service Outsourcing25% Email Marketing +5 services10% Back Office Outsourcing10% Sales Outsourcing5% Content Marketing5% Social Media Marketing5% Web DesignSee all 2 projectsEGA Connect is an IT support and consulting company known for providing comprehensive 24/7 support and technical expertise in software systems, notably for the cruise line industry. The overall feedback is positive, highlighting their flexibility and responsiveness, with 80% of the reviewers expressing satisfaction with their services. Some areas for improvement include communication efficiency.
Industry Experience
EGA Connect has demonstrated strong expertise in the IT Services industry, particularly in providing 24/7 technical support and consulting for cruise line photography systems. Clients praised their flexibility, responsiveness, and quality service, highlighting their ability to address technical challenges effectively. Overall sentiment is positive, indicating that EGA Connect is a suitable partner for businesses seeking reliable IT support, particularly within the cruise and photography sectors.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
EGA Connect is perceived as providing excellent value for money, with clients noting their flexibility and responsiveness as key strengths. One client emphasized that 'you’ll get everything you pay for,' indicating satisfaction with the overall cost relative to the quality of service. While there were minor communication issues, the overall sentiment reflects a positive view of their pricing and the comprehensive support offered during engagements.Was this helpful?
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$10,000+$50 - $99 / hr10 - 49Hyderabad, India
Services provided
10% Call Center Services10% Corporate Training & Coaching10% Custom Software Development +11 services10% Customer Service Outsourcing10% E-Commerce Development10% Mobile App Development10% UX/UI Design10% Web Design10% Web Development2% HR Consulting2% HR Outsourcing2% PEO/Employee Leasing2% Recruiting2% StaffingSee all 3 projectsCovent Informatics is a web solutions and PC solutions provider, renowned for developing systems like inventory, sales, purchase, and warehouse management. Client reviews highlight their cost-effectiveness and strong project management, with 100% of reviews emphasizing increased productivity and efficiency. Notably, there were no negative reviews, demonstrating overall client satisfaction.
Industry Experience
Covent Informatics has demonstrated expertise primarily in the Manufacturing industry, providing effective inventory and warehouse management systems. Clients have noted significant reductions in paperwork and improved productivity, with a reported efficiency increase of 12% monthly. The provider's commitment to timely project delivery and cost-effectiveness has garnered positive feedback. Overall, the sentiment is favorable, particularly for manufacturers seeking streamlined operations and reliable technical support.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
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Clients have consistently praised Covent Informatics for their cost-effectiveness, noting that their services are approximately 40% less expensive than competitors. One client highlighted the significant value derived from their investment, as the implemented systems enhanced productivity and operational efficiency. Overall, feedback reflects a positive sentiment regarding the balance of cost and quality, with clients feeling they received substantial value for their expenditure.Was this helpful?
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$5,000+$50 - $99 / hr10 - 49Warszawa, Poland
Services provided
15% E-Commerce Development10% Custom Software Development10% Customer Service Outsourcing +8 services10% Enterprise App Modernization10% Mobile App Development10% Other Application Development10% Sales Outsourcing10% Web Development5% Application Management & Support5% BI & Big Data Consulting & SI5% Commercial DevelopmentSee all 1 projectsH&K Soft Company is a software development firm specializing in back-end engineering and full-stack projects, particularly in the online education sector. The reviews highlight a high level of client satisfaction, emphasizing their flexibility, strong communication skills, and commitment to project success, with approximately 100% positive feedback regarding their attitude and teamwork.
Industry Experience
H&K Soft Company has demonstrated expertise primarily in the Gaming and Education sectors, receiving positive feedback for their strong back-end development skills and flexibility in project delivery. Clients note their commitment to business goals and impressive communication. The overall sentiment indicates satisfaction with their contributions, enhancing project velocity by 20-30%. This provider is well-suited for clients in need of dedicated software engineering support in fast-paced environments.
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GamingWas this helpful?
Average Project Cost Breakdown
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Clients have expressed satisfaction with H&K Soft Company's cost-effectiveness and value for money, noting a significant improvement in project velocity by 20-30%. One client highlighted their flexibility and commitment, stating the team treated the project with the care of a startup. While the current pricing structure is deemed appropriate, there are suggestions for future scalability to enhance service delivery. Overall, the sentiment reflects a positive view on the company's pricing relative to the quality of service provided.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Dubai, United Arab Emirates
Services provided
10% Cloud Consulting & SI10% Content Marketing10% Custom Software Development +7 services10% Customer Service Outsourcing10% IT Strategy Consulting10% Mobile App Development10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentSee all 1 projectsHatchTechs UAE is a versatile technology development company specializing in interactive exhibit design and custom CRM solutions. With a 100% positive feedback rate, clients praise their timely delivery, effective communication, and ability to integrate technology seamlessly. Common themes include their impressive culture fit, value for cost, and capability to tailor solutions to specific project needs.
Industry Experience
HatchTechs UAE has demonstrated strong expertise in the education sector, specifically in developing interactive exhibits that enhance visitor engagement and learning experiences. Feedback highlights their effective communication, timely project management, and the successful fusion of technology with educational content. Clients commend their adaptability and value for cost, making them a suitable partner for educational initiatives. Overall sentiment in the education industry is positive, indicating HatchTechs UAE is well-equipped to deliver impactful solutions in this field.
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EducationWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients have noted HatchTechs UAE provides good value for cost, with one reviewer highlighting their selection due to a 'great culture fit' and 'good value for cost.' The project resulted in increased visitor engagement and positive feedback, indicating that clients feel the services rendered justify the expenses. Overall sentiment reflects satisfaction with the pricing relative to the quality and outcomes achieved.Was this helpful?
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UndisclosedUndisclosed10 - 49Frenchs Forest, Australia
Services provided
25% Call Center Services50% Sales Outsourcing25% Customer Service OutsourcingSee all 1 projectsTelemarketing Professionals offers appointment setting services to help grow client bases. Their engagement is praised for producing regular appointments and demonstrating a strong return on investment. Clients have expressed satisfaction with the effectiveness of the workflow and have recommended their services to others, highlighting the company's impressive performance.
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$1,000+< $25 / hr50 - 249Rutherford, NJ
Services provided
10% Call Center Services10% AI Development10% Accounting +7 services10% Back Office Outsourcing10% Custom Software Development10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Pay Per Click10% Search Engine Optimization10% Web DevelopmentSee all 1 projectsRemote Resource LLC is a digital marketing agency focusing on enhancing online presence and brand awareness through targeted social media campaigns. They have received exclusively positive feedback, with clients praising their effective project management, timely delivery, and quick response to inquiries, resulting in increased sales, traffic, and customer engagement.
Industry Experience
Remote Resource LLC has demonstrated expertise primarily in the Consumer Products industry, specifically with a focus on pet accessories. Feedback highlights their strengths in enhancing online presence, brand awareness, and customer engagement through targeted social media marketing. Clients have noted significant sales increases and commendable project management, with timely deliverables and responsive communication. Overall, sentiment is positive, indicating Remote Resource LLC is well-suited for projects within the consumer products sector.
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Consumer ProductsWas this helpful?
Average Project Cost Breakdown
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Clients have consistently noted that Remote Resource LLC offers competitive pricing, with one review specifically highlighting that the pricing fit their budget and provided good value for the cost. The overall sentiment reflects satisfaction with the company's cost-effectiveness, as evidenced by successful project outcomes and timely deliverables, indicating a strong return on investment for clients.Was this helpful?
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$50,000+< $25 / hr10,000+Santa Monica, CA
Services provided
30% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +5 services10% Content Moderation Services5% AI Development5% Compliance Consulting5% Data Annotation Services5% Generative AITaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9
Services provided
60% CRM Consulting and SI10% Demand Generation Marketing10% Market Research +2 services10% Product Marketing10% Sales OutsourcingSee all 5 projectsGrownue is a consulting firm specializing in CRM setup and sales process optimization. Reviews highlight their effective implementation of tools like Hubspot and Zoho, tailored solutions, and timely delivery. Clients commend their customer-focused approach and communication, with 100% positive feedback on project management and value for cost. Opportunities for improvement include expanding marketing capabilities.
Industry Experience
Grownue has demonstrated expertise in the Information Technology industry, specifically aiding companies in establishing CRM systems and sales processes. Clients from autonomous sourcing platforms and AI tools for travel have praised Grownue for their customized solutions, effective communication, and timely delivery, reflecting strong overall sentiment. The company excels in enhancing operational efficiency and lead conversion, making it a suitable partner for businesses seeking to optimize their sales and reporting frameworks.
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Information technologyWas this helpful?
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Clients consistently highlighted Grownue's competitive pricing and strong value for money. One client noted that Grownue's pricing fit their budget while providing good value for the cost, which was a significant factor in their selection. Another client emphasized the ROI from their investment, stating they achieved efficiency in lead conversion and a clear sales overview. Overall sentiment indicates satisfaction with the cost-effectiveness of Grownue's services.Was this helpful?
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Undisclosed< $25 / hr10 - 49
Services provided
70% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsBerkshire Receptionists is a company specializing in Contact Center Services, particularly offering Customer Support Services such as Inbound Call Center and Phone Support. Feedback indicates a challenging transition with repetitive issues, requiring notable administrative attention. Reviewers have not provided positive or negative feedback percentages, but improvements are anticipated.
Industry Experience
Berkshire Receptionists has garnered feedback primarily from the healthcare industry, highlighting their role in providing answering services. While they are acknowledged for their experience due to a transition from a previous provider, the overall sentiment reflects challenges in project management and responsiveness. Specifically, clients noted that the transition was difficult, leading to repeated issues that required significant administrative attention. This suggests that potential clients in the healthcare sector should consider these aspects when evaluating Berkshire Receptionists for similar projects.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express mixed sentiments regarding the cost and value for money of Berkshire Receptionists. Feedback highlights challenges in service transition and management, with some clients indicating a lack of responsiveness to issues, which detracts from perceived value. One review noted that the service provided did not meet expectations, emphasizing the need for improvement. Overall, while there are positive aspects, concerns about service quality and administrative burdens impact the overall assessment of cost-effectiveness.Was this helpful?
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$1,000+$50 - $99 / hr2 - 9
Services provided
50% Email Marketing15% Account-Based Marketing15% Demand Generation Marketing +2 services10% Business Consulting10% Sales OutsourcingSee all 2 projectsVixelBiz is a consulting firm specializing in LinkedIn personal branding and sales consulting services. Reviews indicate a strong emphasis on professionalism, flexibility, and timely delivery, with 100% of the feedback highlighting their value for cost and support in communication. One area for improvement is enhancing reply rates in new markets.
Reviews mention Flexible
The feedback regarding VixelBiz highlights their notable flexibility and responsiveness to client needs. One client praised their ability to adjust posts based on creative iterations, emphasizing their openness to changes. Additionally, the team's professionalism and understanding of the client's vision were commended. Overall, the sentiment reflects a strong appreciation for VixelBiz's adaptability and commitment to delivering quality results tailored to client preferences.-
Social Media Mktg & Branding for Business Consulting Firm
5.0 Jul 8, 2025Yes, they are very timely and professional in delivery. They are also very responsive to changes based on the client/user's needs. I would wholeheartedly recommend them for LinkedIn personal branding! Their professionalism and flexibility in addition to their understanding of the subject and creativity were most impressive.
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Industry Experience
VixelBiz has demonstrated expertise primarily in the Consulting and IT Services industries. Clients commend their professionalism, flexibility, and high-quality deliverables, particularly in personal branding on LinkedIn and sales consulting. Positive feedback highlights their effective communication, timely project management, and ability to optimize conversion strategies. Overall, the sentiment is highly favorable, indicating that VixelBiz is well-suited for projects in consulting and IT services, especially those requiring innovative marketing and sales enhancement.
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Consulting IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight VixelBiz's exceptional value for money, often citing 'good value for cost' as a key reason for their selection. One client noted the company's ability to deliver high-quality outcomes, such as improved engagement metrics, while maintaining cost-effectiveness. Additionally, prompt responses and premium support further enhance the perceived value, reinforcing a positive overall sentiment regarding pricing and service quality.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Noida, India
Services provided
10% Call Center Services15% Application Management & Support15% Mobile App Development +7 services10% Application Testing10% E-Commerce Development10% Search Engine Optimization10% Web Design10% Web Development5% Custom Software Development5% UX/UI DesignSee all 5 projectsDigital Corn is a web development company specializing in complex E-commerce solutions, utilizing technologies like Magento Multi-Site. Overall, feedback is positive, with 100% of reviewers praising their project management, adherence to budgets and timelines, and ability to follow specifications. However, 100% also noted a need for improvement in providing strategic input on marketing and front-end design.
Industry Experience
Digital Corn has demonstrated expertise in the healthcare industry, particularly in the development of complex E-Commerce websites. Clients appreciate their timely delivery, adherence to budget, and strong project management. While they excel in technical execution, feedback suggests a potential gap in providing strategic input for branding and marketing aspects. Overall, their strengths make them a suitable partner for healthcare-related projects, especially those focused on E-Commerce solutions.
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HealthcareWas this helpful?
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Clients have noted that Digital Corn offers reasonable pricing and good value for money, with one reviewer highlighting their affordability and timely delivery within budget. The company successfully met project specifications, although some clients felt they could improve on providing strategic direction in branding and marketing aspects. Overall, feedback indicates satisfaction with the cost-effectiveness of their services.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
50% Call Center Services37% Back Office Outsourcing13% Customer Service OutsourcingSee all 5 projectsBPO VA - Out of Business was a company providing Contact Center Services and Customer Support Services. They were praised for efficiency and strong customer care, saving clients approximately 40% on costs and 25% on time monthly. Reviews highlighted their ability to understand customer needs, with 100% positive feedback regarding customer service and efficiency.
Reviews mention Puts the customer first
The feedback regarding BPO VA emphasizes their commitment to customer satisfaction, highlighting their efficient service and strong client support. Clients noted their ability to understand customer needs and provide timely, quality work, resulting in significant time and cost savings. One client specifically praised the company's customer care, stating it made them feel comfortable compared to other suppliers. Overall, the sentiment reflects a strong customer-first approach, with no significant areas for improvement identified.-
Customer & Office Services for IT Firm
4.5 Aug 14, 2017Compared to other suppliers, we have felt comfortable due to the great customer care they have. Their attention to our customers and knowing their needs are their strengths.
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Industry Experience
BPO VA has demonstrated strong expertise in business services, IT services, and other industries. Clients report significant savings and efficiency improvements, with up to 40% reduction in costs and 25% in time. The provider excels in delivering quality work and effective customer service. Overall, feedback indicates a positive sentiment, especially for businesses seeking reliable back office support, call center management, and IT solutions.
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Business services Other industries Information technology IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BPO VA's competitive pricing and excellent value for money. One client noted a savings of up to $10,000 monthly, while another mentioned a monthly cost reduction of around 40%. Feedback indicates that their services not only enhance efficiency but also allow clients to avoid excessive work and reduce operational costs. Overall, clients perceive BPO VA as a high-quality service provider that delivers significant cost benefits.Was this helpful?
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$1,000+< $25 / hr2 - 9Rio de Janeiro, Brazil
Services provided
20% Customer Service Outsourcing20% Sales Outsourcing20% Translation +4 services10% Back Office Outsourcing10% Digital Strategy10% Email Marketing10% Social Media MarketingSee all 5 projectsTechsho is a premier provider of Contact Center Services specializing in customer support and telemarketing for real estate agencies. The company receives overwhelmingly positive feedback, with clients praising their commitment, reliability, and cost-effectiveness. Approximately 60% of reviews highlight their effective lead qualification and campaign management, which significantly increases sales team efficiency and expands market reach. Techsho's adaptable strategy has notably improved appointment bookings and conversions.
0 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing Services for Real Estate Agency
4.5 — Techsho provides lead generation services for a real estate agency. The team has built a targeted database, reached out to potential leads through different channels, and filtered leads based on Read moreWas this helpful?
Industry Experience
Techsho has demonstrated significant expertise in the real estate sector, particularly in luxury and off-plan properties. Clients commend their ability to enhance lead quality and expand market reach, achieving measurable success in lead generation and appointment bookings. The overall sentiment from real estate professionals highlights Techsho's reliability, strategic approach, and adaptability. This provider is well-suited for real estate businesses seeking targeted marketing solutions and improved sales efficiencies.
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Clients have expressed a positive sentiment regarding Techsho's pricing and value for money, noting that their services fit within budget while delivering strong results. One CEO highlighted the 'good value for cost' and emphasized their commitment to providing quality leads, resulting in significant increases in booked appointments and closed deals. Overall, Techsho is recognized for its cost-effectiveness and reliability, making it a recommended choice for businesses seeking growth.Was this helpful?
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$5,000+$50 - $99 / hr250 - 999Bengaluru, India
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingCimmons Integrated Services Private Limited is a call center. The Bengaluru, India-based firm was established in 2020. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Chennai, India
Services provided
25% Call Center Services50% Back Office Outsourcing25% TranscriptionSee all 1 projectsBOSS HealthCare is a company providing Contact Center Services, focusing on quality and efficiency. Their Customer Support Services are highly praised, with 100% of reviews highlighting their effective service and large coverage. Clients report satisfaction with their telephonic support, customized to client needs, and note no areas needing improvement.
Read 1 Review1 of 1 Call Center Services reviews are 5 stars$10,000,000 + avg. project costWas this helpful?
Industry Experience
BOSS HealthCare has demonstrated strong expertise in the IT Services industry, receiving positive feedback for their customized service catalogs and ability to enhance operational efficiency. Clients highlight their effective communication and rapid turnaround of quality work, indicating a significant positive impact on project outcomes. The overall sentiment in this sector is highly favorable, making BOSS HealthCare a compelling option for businesses seeking reliable back office support and innovation in IT.
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IT ServicesWas this helpful?
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Clients have expressed high satisfaction with BOSS HealthCare's pricing structure, noting it as 'excellent' and a source of significant value. One client emphasized that their partnership allows for substantial savings in both time and resources, ultimately enabling their IT team to focus on innovation. Despite spending over $10 million annually, the perceived return on investment underscores the company's effectiveness and efficiency in delivering tailored services.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
25% Call Center Services75% Back Office OutsourcingSee all 1 projectsDirect TPV is a company specializing in Contact Center Services, particularly in outbound call handling and telecommunication services. Reviews highlight their excellence in outbound sales calls and customer issue management, with 100% positive feedback on their cost-effectiveness and service quality. Clients appreciate the convenience, safety, and affordability provided by Direct TPV's services.
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Customer Verification for Business Services Company
5.0 — Read moreWas this helpful?
Industry Experience
Direct TPV has demonstrated significant expertise in the business services industry, specifically in telecommunication and outbound services. Clients commend the provider for their cost-effective solutions and high-quality service, highlighting their ability to generate new business and handle customer issues efficiently. Overall sentiment indicates strong satisfaction, particularly regarding the convenience and affordability of their offerings, making them a suitable choice for businesses seeking reliable telecommunication support.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Direct TPV as offering strong value for money, citing affordable pricing and significant cost savings. One client noted a monthly savings of approximately $70, highlighting the company's competitive rates and quality services. The overall sentiment indicates satisfaction with the balance between cost and service quality, with clients appreciating both the affordability and effectiveness of the solutions provided.Was this helpful?
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$1,000+Undisclosed10 - 49Herzliya, Israel
Services provided
25% Account-Based Marketing25% Demand Generation Marketing25% Email Marketing +1 service25% Sales OutsourcingSee all 3 projectsInfinite - B2B Lead Generation Agency specializes in generating high-quality leads through LinkedIn automated outreach and personalized strategies. With 100% positive feedback, clients consistently commend their professionalism, timely delivery, and customized approach. Reviewers highlight their ability to generate a steady stream of qualified leads, with 33% of reviewers noting impressive conversion rates and personal touches.
Industry Experience
Infinite - B2B Lead Generation Agency has garnered positive feedback across various industries, including Legal, Advertising & Marketing, and startup consulting. Clients highlight their expertise in lead generation, particularly through LinkedIn outreach, and commend their personalized approach and professionalism. The agency's strengths lie in delivering high-quality leads and maintaining transparent communication. Overall, they are well-suited for clients in legal, marketing, and startup sectors seeking effective lead generation strategies.
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Advertising & marketing LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Infinite - B2B Lead Generation Agency for their cost-effectiveness and value for money. One client highlighted that the pricing fit their budget while also delivering great value, stating it was a 'tailor-made service.' Another client noted a significant return on investment, receiving 2-5 high-quality leads weekly for a $30,000 investment. Overall, the sentiment reflects satisfaction with the agency's pricing relative to the quality of service provided.Was this helpful?
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UndisclosedUndisclosed10 - 49Bengaluru, India
Services provided
100% Sales OutsourcingSales Outsourcing company Thyleads is headquartered in Bengaluru, India. Their services include Sales Outsourcing.
Read more -
Undisclosed< $25 / hr50 - 249Noida, India
Services provided
40% Call Center Services20% Back Office Outsourcing15% Business Consulting +2 services15% Search Engine Optimization10% Customer Service OutsourcingAscentBPO is a call center company. Established in 2013, the agency is based in Noida, India. Their services include Call Center Services and Back Office Outsourcing.
Read more$2,000 Best for companies who wanttostart with 4-5 seats $5,200 Best for companies with 24*7 support $11,000 Best for the companies who wants bigger teams.View PackagesBlended Support for the Operation Processes
Providing blended support including the inbound calling support, outbound calling support, data entry, ticket creation and closing, email support, chat support at a single place.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999San Mateo, CA
Services provided
100% Call Center ServicesMotif is a large answering service company headquartered in San Mateo, California and Ahmedabad, India. The team specializes in Call Center Services.
Read more -
$1,000+< $25 / hr1,000 - 9,999San Jose, CA
Services provided
15% Email Marketing15% Pay Per Click15% Search Engine Optimization +5 services15% Social Media Marketing10% Architectural Design10% Back Office Outsourcing10% Market Research10% Sales OutsourcingSee all 1 projectsLiveHelpIndia provides 24/7 live chat customer support, including voice and text-based virtual assistants, and human agents. Their services have significantly improved customer satisfaction scores to 90% and helped reduce operational costs. The feedback highlights their professional communication, timely delivery, and alignment with clients' values and budget, suggesting a strong cultural fit.
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$1,000+< $25 / hr50 - 249Sheridan, WY
Services provided
20% Call Center Services60% Back Office Outsourcing10% Recruitment Process Outsourcing +1 service10% TranscriptionSee all 2 projectsPrimary BPO is a company specializing in Contact Center Services and Customer Support Services, offering solutions such as inbound and outbound call handling, billing, and telephonic support. The majority of reviewers, approximately 80%, praise their efficient project management, timely delivery, and good value for cost. However, some suggest improvements in communication consistency with clients and medical experience of agents.
Reviews mention Timely
Clients consistently praised Primary BPO for their timely delivery of services and responsiveness to requests. One reviewer highlighted that all items were delivered promptly, noting the company's professionalism in addressing needs. Additionally, the efficiency in screening agents and the swift scheduling of interviews were particularly impressive. Overall, the sentiment regarding timeliness is overwhelmingly positive, though there are suggestions for improved communication between supervisors and clients.-
Call Center Services for Ophthalmic Medical Practice
3.0 May 21, 2024They've delivered all items in a timely manner. Responses to any request or need has been met with compromise, understanding, and professionalism. The efficiency of screening agents and timeliness of offering agents to be interviewed.
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0 of 2 Call Center Services reviews are 5 starsUnknown avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Scribe & Customer Support Services for Ophthalmology Center
4.5 — Primary BPO provides scribe and customer support services for an ophthalmology practice and surgery center. They schedule patients and handle authorizations, billing, coding, and marketing Read moreWas this helpful?
Industry Experience
Primary BPO has demonstrated expertise particularly within the medical industry, specifically ophthalmology practices. Clients praised their ability to enhance productivity, reduce call wait times, and deliver timely project outcomes. Strengths include effective remote staffing solutions and strong communication, although some areas for improvement were noted regarding centralized services. Overall, the sentiment is highly positive, making Primary BPO a strong candidate for organizations in the medical sector seeking reliable BPO services.
Read All ReviewsSelect Industry to see insights
MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Primary BPO for its competitive pricing and overall value for money. One review highlighted that the company's pricing fit the client's budget while providing good value. Another client echoed this sentiment, noting the alignment of company values and a strong culture fit, further emphasizing the affordability of their services. Overall, feedback reflects a positive sentiment towards the cost-effectiveness of Primary BPO's offerings.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Winchester, VA
Services provided
15% Call Center Services30% HR Outsourcing15% Customer Service Outsourcing +5 services10% CRM Consulting and SI10% IT Managed Services10% Sales Outsourcing5% Back Office Outsourcing5% ERP Consulting and SICentro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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Undisclosed< $25 / hr10 - 49Denver, CO
Services provided
5% Call Center Services55% Sales Outsourcing15% Compliance Consulting +3 services15% Customer Service Outsourcing5% Business Consulting5% IT Staff AugmentationSales Outsourcing company GTM dart is in Denver, Colorado. Their services include Sales Outsourcing and Customer Service Outsourcing.
Read more -
$5,000+< $25 / hr10 - 49Bengaluru, India
Services provided
10% Call Center Services15% Advertising15% Social Media Marketing +9 services10% Branding10% Business Consulting10% Digital Strategy5% Back Office Outsourcing5% Business Continuity Management5% Compliance Consulting5% Customer Service Outsourcing5% Email Marketing5% Market ResearchSee all 2 projectsMAVYN Solutions is a full-spectrum Virtual Assistant and Business Process Outsourcing (BPO) company. We deliver certified, scalable operational support across 15+ specialized service domains, built
Read more0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Mavyn Global Solutions reflect a strong overall sentiment, highlighting their effective project management and responsiveness. Clients commend their ability to deliver timely, high-quality RFP submissions while providing reliable executive-level virtual assistance. Specific feedback praises their attention to detail and seamless integration into client teams. Suggestions for improvement include adopting advanced reporting systems to enhance insights into performance. Overall, clients perceive Mavyn as a valuable partner capable of significantly improving operational efficiency.Was this helpful?
Industry Experience
Mavyn Global Solutions has demonstrated expertise primarily in the Information Technology sector, providing notable support in cyber security, IT audit, compliance, and executive-level administrative management. Clients praised their ability to enhance operational efficiency through effective RFP management and virtual assistance, showcasing strong attention to detail and responsiveness. Overall sentiment is positive, particularly for organizations seeking reliable back-office support and strategic business development in IT-related projects.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Mavyn Global Solutions for their competitive pricing, noting that the cost fits within budget constraints while also delivering good value for the services provided. One client highlighted the alignment of company values and the overall cost-effectiveness of their offerings. The engagement led to improved operational efficiency, demonstrating that clients perceive their investment in Mavyn as yielding substantial returns.Was this helpful?
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$5,000+Undisclosed250 - 999Chelmsford, MA
Services provided
85% Sales Outsourcing15% Market ResearchEstablished in 1997, By Appointment Only (BAO Inc.) is a Sales Outsourcing company. The agency offers Sales Outsourcing and Market Research, and is midsize.
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$1,000+< $25 / hr2 - 9
Services provided
30% Call Center Services25% Transcription20% Back Office Outsourcing +2 services15% Customer Service Outsourcing10% Sales OutsourcingSee all 2 projectsWorldwide Call Centers is a company specializing in Contact Center Services, including Inbound Call Center and Customer Care Services. Reviews highlight their reliability, responsiveness, and effective communication, with 100% of reviewers praising these strengths. Clients report high satisfaction, with no suggested improvements, and significant monthly savings attributed to their services.
Reviews mention Helpful
Clients have expressed a high level of satisfaction with Worldwide Call Centers, highlighting their reliability and responsiveness. One client noted that the service provider saved them approximately $50,000 monthly and appreciated their availability at all times. Additionally, they found the team very responsive and did not identify any areas for improvement. Overall, the sentiment surrounding the company's helpfulness is overwhelmingly positive.-
Inbound Appointment Scheduling for Hospitality Company
4.5 Nov 2, 2017They can always help us at all times of day. They are very reliable. There is nothing to improve.
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0 of 2 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Inbound Appointment Scheduling for Hospitality Company
4.5 — Read moreWas this helpful?
Industry Experience
Worldwide Call Centers has demonstrated expertise in the Hospitality & Leisure and Financial Services industries, receiving positive feedback for their reliability and effective communication. Clients have noted significant cost savings and enhanced operational efficiency, with one client saving approximately $50,000 monthly in the hospitality sector, while another reported $2,000 in the financial sector. The overall sentiment is highly favorable, indicating their strong performance and suitability for clients in these industries.
Read All ReviewsSelect Industry to see insights
Financial services Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Worldwide Call Centers for their reliable services and commendable value for money. One client noted a monthly savings of approximately $50,000, attributing this to the efficiency of the call center's operations. Another highlighted a monthly saving of $2,000, emphasizing improved communication and performance. Both clients expressed satisfaction with the monthly billing structure and affirmed that the cost aligns well with the services received, showcasing a positive overall sentiment regarding pricing.Was this helpful?
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UndisclosedUndisclosed50 - 249
Services provided
20% Call Center Services20% E-Commerce Development20% Mobile App Development +2 services20% Web Design20% Web DevelopmentSee all 1 projectsShandong Zhishun Network Technology Co., Ltd. is a prominent Internet enterprise providing comprehensive services in online marketing, social e-commerce, new retail, and digital transformation. Their clientele praises their professional technology and efficient communication, with 100% of reviewers highlighting smooth project management and high efficiency, while no areas for improvement were noted.
Industry Experience
Shandong Zhishun Network Technology Co., Ltd. has received positive feedback primarily in the Logistics & Supply Chain industry. Clients commend the company's strong technical expertise, comprehensive service offerings, and effective project management. Their strengths include advanced network promotion technology and customized website construction services. The overall sentiment is highly favorable, indicating that potential clients in logistics and related sectors may find a good match in their capabilities for digital transformation and online marketing solutions.
Read All ReviewsSelect Industry to see insights
Logistics & Supply ChainWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Shandong Zhishun Network Technology Co., Ltd. for their comprehensive service offerings and professional technology, highlighting the company's strong value for money. One client noted their competitive pricing in comparison to the quality of service provided, stating that the project was completed smoothly and efficiently. Overall, the sentiment reflects satisfaction with the cost-effectiveness and high-quality results delivered by the company, with no reported areas for improvement.Was this helpful?
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Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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Contact Center Outsourcing Service Providers
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$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% Call Center Services70% Sales Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
39.2/40.020/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+$200 - $300 / hr50 - 249Ed, Sweden
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
38.5/40.019.6/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+< $25 / hr50 - 249London, England
Ability to deliver
37.9/40.020/20 Reviews10/10 Clients & Experience7.9/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
37.7/40.018/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$5,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$50 - $99 / hr10 - 49Horsham , England
Ability to deliver
37.5/40.018.2/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
50% Call Center Services50% Sales Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.1/40.018.2/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+$50 - $99 / hr10 - 49Olympia, WA
Ability to deliver
36.9/40.019.2/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.5/40.020/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
20% Call Center Services55% Sales Outsourcing25% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.3/40.017.8/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
30% Call Center Services20% Sales Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38/40.018.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services65% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
35.9/40.018.4/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.2/40.019.4/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+Undisclosed10 - 49Langley, Canada
Ability to deliver
35.1/40.016.8/20 Reviews9.1/10 Clients & Experience9.2/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$5,000+Undisclosed250 - 999Austin, TX
Ability to deliver
34.9/40.018.6/20 Reviews8.4/10 Clients & Experience7.9/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr2 - 9Kyiv, Ukraine
Ability to deliver
34.4/40.016/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$10,000+$50 - $99 / hr10 - 49Toronto, Canada
Ability to deliver
34.4/40.017.6/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
10% Call Center Services50% Sales Outsourcing40% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services20% Sales Outsourcing40% Other -
$5,000+$25 - $49 / hr2 - 9Kyiv, Ukraine
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
90% Sales Outsourcing10% Other
Latest Call Centers Articles
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Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Call Center FAQs
Looking for a call center but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a call center, from pricing and services to results and red flags.
Clutch features firms offering inbound and outbound support, customer care, and sales solutions twice a year based on a proprietary methodology. The top call center firms for Fall 2025 include:
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