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Top Outbound Call Centers

Outbound call center companies offer sales-focused and goal-driven outbound call services to businesses and organizations. They work closely with businesses to proactively contact customers to generate leads or nurture prospects. These service providers represent their clients, conducting various outbound collectivities such as telemarketing, surveying, and third-party verification on their behalf. Their role is crucial for driving valuable growth, data collection, and customer engagement. Clutch has gathered a detailed ranking of the best outbound call center companies ready to handle your needs. Match with the ideal service provider by browsing through our resources and collection of data-driven client reviews. Leverage the filters we preferred to find service providers for your specific industry, budget range, and location. Explore: outbound call center firms in the US, outbound call center agencies in the UK, or outbound call center providers in Canada.
Ratings Updated: March 7, 2026
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15 Leaders 15 Contenders

4,752 Companies

List of the Top Outbound Call Center Services

  • Digicon Technologies Ltd Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Dhaka, Bangladesh

    Services provided

    35% Call Center Services
    35% Corporate Training & Coaching
    30% IT Staff Augmentation

    Digicon Technologies Ltd is a proficient web development company known for creating consumer-focused websites. They were selected for their cultural alignment and cost-effectiveness. All reviewers noted their impressive time management and dedication, with 100% reporting satisfaction and no areas for improvement. The company consistently delivered ahead of schedule and required minimal revisions.

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    Industry Experience

    Digicon Technologies Ltd has demonstrated strong expertise in the Consumer Products industry, providing effective web solutions that align with corporate goals. Clients have praised their project management skills, timely delivery, and dedication to customer satisfaction. Overall sentiment is highly positive, indicating that organizations within the consumer packaged goods sector can confidently engage Digicon Technologies for their digital needs.

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    Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients of Digicon Technologies Ltd express a positive sentiment regarding the company's cost-effectiveness and value for money. One client highlighted the 'good value for cost' and noted that the project outcomes closely aligned with their corporate objectives, requiring very few revisions. Additionally, they appreciated the company's dedication to meeting their needs efficiently, underscoring the overall satisfaction with the pricing relative to the quality of service provided.
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  • Magnito Logotype

    5.0 3 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Kyiv, Ukraine

    Services provided

    45% Email Marketing
    40% Sales Outsourcing
    5% Business Consulting +2 services
    5% CRM Consulting and SI
    5% Digital Strategy

    Magnito is a lead generation and marketing agency known for its expertise in B2B marketing and strategic campaigns, offering services like outbound lead generation, marketing consultation, and SEO optimization. Clients highlight their client-oriented approach and systematic processes, contributing to significant pipeline growth and improved business processes. Approximately 80% of reviews praise their responsive communication and detailed reports.

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    Reviews mention Understands their clients' needs

    Clients have consistently praised Magnito for their deep understanding of business needs and their ability to tailor solutions accordingly. One CEO noted their impressive systematic approach and effective use of marketing tools to enhance outbound campaigns. Another client highlighted their thorough grasp of business processes, stating that Magnito improved sales processes significantly. Overall, the sentiment reflects a strong appreciation for Magnito's commitment to understanding and addressing client requirements effectively.
    • Marketing & B2B Lead Generation for a Neuromarketing Agency
      5.0 Jan 3, 2022

      We're impressed by their consistent and systematic approach, which is so important for the B2B sphere. They understand how to use marketing tools to enhance an outbound campaign, how to use databases to enhance marketing activity, and how to nurture leads and work with them in the CRM.

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    • Lead Generation for IT Company
      5.0 Dec 22, 2021

      The complex approach. They have understood the business and processes from the very beginning, which is impressive. They gave feedback to my sales team, communicated with facebook manager, and asked me to give tasks to the copywriter.

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    Industry Experience

    Magnito demonstrates expertise across various industries, including Advertising & Marketing, Research, and IT Services. Clients commend their effective lead generation strategies and responsive account management, highlighting their systematic approach in B2B contexts. The overall sentiment is positive, particularly in Advertising & Marketing, where they significantly enhanced lead pipelines. In Research, their support in brand awareness and client meetings was impactful. IT Services clients appreciated their tailored outreach efforts and process improvement, indicating a strong fit for organizations seeking targeted marketing solutions.

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    Advertising & marketing Research IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (3)

    What Clients Have Said

    Clients have generally expressed positive sentiments regarding Magnito's cost and value for money. One reviewer noted a significant return on investment, stating that their pipeline nearly doubled after engaging Magnito, which justified their investment exceeding $20,000. Another client highlighted the effectiveness of their lead generation, resulting in over 30 sales meetings, indicating that the services provided were worth the expense. Overall, feedback suggests that Magnito delivers high-quality services that align well with client expectations and budgets.
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  • Comentorship Logotype

    Comentorship

    4.5 2 reviews
    $1,000+
    $200 - $300 / hr
    2 - 9

    Services provided

    40% Business Consulting
    35% Sales Outsourcing
    25% Corporate Training & Coaching

    Comentorship is a consultancy focused on investor outreach and strategic positioning for companies looking to accelerate fundraising efforts. Reviews highlight their exceptional communication and strategic advisory services, with 100% of clients noting enhanced meeting productivity. While all clients expressed satisfaction, suggestions for improvement included generating more quality leads.

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    Industry Experience

    Comentorship has received positive feedback primarily from the Software industry, where they assisted a SaaS marketing solution in enhancing investor outreach. Clients praised their strategic approach, effective communication, and transparency throughout the project. The overall sentiment highlights Comentorship's strengths in providing tailored advice and maintaining responsiveness in a challenging environment. Potential clients in Software looking for strategic insights and solid communication can find a good match with Comentorship.

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    Software

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients express a positive sentiment regarding Comentorship's cost and value for money, highlighting their strategic guidance as a key benefit. One client noted that instead of just introductions to investors, the team provided valuable advice that enhanced their positioning, leading to more productive meetings. Overall, clients appreciate the transparency and timely communication, which contributes to the perceived value, although there is a desire for more quality leads to maximize investment returns.
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  • BELAY Logotype

    0.5 1 review
    Undisclosed
    $25 - $49 / hr
    250 - 999
    Roswell, GA

    Services provided

    50% Back Office Outsourcing
    25% Call Center Services
    25% Finance & Accounting Outsourcing (FAO)

    BELAY offers bookkeeping services, specializing in supporting clients through contracted professionals. Overall feedback indicates significant dissatisfaction with their services, particularly regarding the handling of multi-unit restaurant chain accounts. Clients report issues with data accuracy, unresponsiveness, and perceived negligence, leading to increased costs and time-consuming rectifications.

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  • TeloSolution Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    50 - 249
    Lahore, Pakistan

    Services provided

    70% Call Center Services
    30% Back Office Outsourcing

    TeloSolution, a call center, is based in Lahore, Pakistan and Lahore, Pakistan. Launched in 2017, the team focuses on Call Center Services and Back Office Outsourcing.

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  • Direct TPV Logotype

    Direct TPV

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    75% Back Office Outsourcing
    25% Call Center Services

    Direct TPV is a telecommunication company specializing in outbound services, offering convenient and affordable solutions. Client feedback is predominantly positive, with 100% satisfaction in their cost and quality of service. The company has been praised for saving clients approximately $70 monthly and maintaining strong performance in generating new business and handling customer issues.

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    Industry Experience

    Direct TPV demonstrates strong expertise in the Business Services sector, particularly in telecommunication services. Clients note their strengths in cost-effectiveness and quality, highlighting their capability to manage substantial outbound call volumes efficiently. Overall sentiment is highly positive, suggesting that businesses seeking affordable and reliable outbound services would find this provider a suitable match for their project needs.

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    Business services

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients perceive Direct TPV as a cost-effective solution, highlighting strong value for money. One review noted a monthly savings of approximately $70, emphasizing affordability alongside quality. The overall sentiment reflects satisfaction with their pricing structure, although specific billing details were unclear for some clients. The company's ability to save clients both time and money contributes to positive feedback regarding their overall value.
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  • LiveHelpIndia Logotype

    4.5 1 review
    $1,000+
    < $25 / hr
    1,000 - 9,999
    San Jose, CA

    Services provided

    15% Email Marketing
    15% Pay Per Click
    15% Search Engine Optimization +5 services
    15% Social Media Marketing
    10% Architectural Design
    10% Back Office Outsourcing
    10% Market Research
    10% Sales Outsourcing

    LiveHelpIndia provides 24/7 live chat customer support, including voice and text-based virtual assistants, and human agents. Their services have significantly improved customer satisfaction scores to 90% and helped reduce operational costs. The feedback highlights their professional communication, timely delivery, and alignment with clients' values and budget, suggesting a strong cultural fit.

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  • Hefei Wisfly Information Technology Co., Ltd. Logotype

    4.5 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Hefei Shi, China

    Services provided

    40% Call Center Services
    25% Custom Software Development
    25% IT Managed Services +1 service
    10% Customer Service Outsourcing

    Hefei Wisfly Information Technology Co., Ltd. is a digital processing company specializing in page editing, typesetting, and data conversion services. Overall, the feedback is positive, highlighting a 23% cost reduction, improved quality, and impressive project management. However, 100% of the reviews mention the need for improved team stability.

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    Industry Experience

    Hefei Wisfly Information Technology Co., Ltd. has demonstrated expertise primarily in the publishing industry, providing services such as page editing, typesetting, and data conversion. Client feedback highlights their strengths in cost-effectiveness, quality improvement, and project management. Notably, their digital processing capabilities and intellectual property have significantly impacted publishers by enhancing journal indexing. While their service has been praised, there are concerns about team stability. Overall, they are a strong fit for companies in the publishing sector.

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    Publishing

    Average Project Cost Breakdown

    $10,000,000 + (1)

    What Clients Have Said

    Clients have reported that Hefei Wisfly Information Technology Co., Ltd. offers competitive pricing, with one client noting costs were 23% lower than expected. This positive sentiment is reinforced by improved quality outcomes, as evidenced by the indexing of four journals by SCI. Overall, the company is perceived to deliver good value for money, although clients have pointed out the need for improved team stability.
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  • Primary BPO Logotype

    3.8 2 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Sheridan, WY

    Services provided

    60% Back Office Outsourcing
    20% Call Center Services
    10% Recruitment Process Outsourcing +1 service
    10% Transcription

    Primary BPO is a business process outsourcing company specializing in medical practice support, providing services such as billing, insurance authorizations, and remote scribing. Approximately 90% of reviewers highlight their effective communication and timely delivery. However, 10% suggest improvements in open communication and hiring more experienced agents for centralized services.

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    Reviews mention Timely

    Clients consistently praised Primary BPO for their timely delivery of services and responsiveness to requests. One review highlighted that all items were delivered on time, and the company demonstrated professionalism in addressing needs. Additionally, the efficiency in screening and providing agents for interviews was noted as impressive. Overall, the sentiment regarding timeliness is positive, though there is a suggestion for improved communication from supervisors and internal staff.
    • Call Center Services for Ophthalmic Medical Practice
      3.0 May 21, 2024

      They've delivered all items in a timely manner. Responses to any request or need has been met with compromise, understanding, and professionalism. The efficiency of screening agents and timeliness of offering agents to be interviewed.

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    Industry Experience

    Primary BPO has demonstrated strong expertise in the medical industry, specifically within ophthalmology practices. Clients have noted improvements in productivity, reduced call wait times, and effective communication. The provider excels in delivering offshore remote services, billing, and patient management, showcasing a good cultural alignment with their clients. Overall sentiment indicates reliability and adaptability, making them a solid choice for medical businesses seeking operational support.

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    Medical

    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently highlight Primary BPO's competitive pricing and strong value for money. One client noted that their 'pricing fits our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the pricing was a key reason for their selection of Primary BPO, alongside cultural alignment. Overall, feedback indicates a positive perception of the company's cost-effectiveness in delivering quality services.
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  • Exela (formerly SourceHOV) Logotype

    4.5 1 review
    $1,000+
    < $25 / hr
    10,000+
    Irving, TX

    Services provided

    75% Back Office Outsourcing
    15% Call Center Services
    10% Customer Service Outsourcing

    Exela (formerly SourceHOV) is a back-office service provider praised for its comprehensive solutions that significantly alleviate operational burdens and save clients approximately 35% in costs. Clients benefit from flexible pricing and commend Exela's strong communication skills, with 100% of feedback being positive, highlighting their capacity to deliver quality work and excellent customer service.

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    Industry Experience

    Exela has received positive feedback primarily from the business services industry, where their expertise in back office solutions has significantly enhanced operational efficiency. Clients have noted substantial cost savings and time reductions, with one client reporting savings of $2,500 and 50-55 hours monthly. Strengths include effective communication and a flexible pricing structure. Overall sentiment indicates a strong match for businesses seeking reliable operational support and cost-effective service solutions.

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    Business services

    Average Project Cost Breakdown

    $10,000,000 + (1)

    What Clients Have Said

    Clients have consistently noted Exela's competitive pricing and value for money, with one reviewer stating they save approximately 35% on operational costs and $2,500 monthly. The flexible payment options and overall quality of service reinforce the sentiment that Exela offers a worthwhile investment. Clients highlight significant time savings of up to 55 hours per month, further emphasizing the company's strong value proposition.
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  • Redial BPO Call Center Logotype

    Not yet reviewed

    $50,000+
    Undisclosed
    1,000 - 9,999
    San Diego, CA

    Services provided

    45% Call Center Services
    45% Customer Service Outsourcing
    5% Back Office Outsourcing +1 service
    5% Sales Outsourcing

    Redial BPO Call Center is an answering service established in 2017. The agency offers Call Center Services and Customer Service Outsourcing.

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    More responsive than most other service providers

    Redial BPO Call Center is very responsive

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  • Blue Zebra Logotype

    4.1 7 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Port Washington, NY

    Services provided

    75% Sales Outsourcing
    25% Call Center Services

    Blue Zebra is an outbound services provider specializing in appointment setting and telemarketing. Their efficiency, reliability, and strong support are consistently highlighted by clients, with 100% of reviews praising their strengths. Positive feedback emphasizes enhanced productivity and business growth, with long-term collaborations spanning several years indicating high client satisfaction. Blue Zebra’s services are valued for saving time and resources while maintaining quality and effectiveness.

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    Reviews mention Exceptional performance

    Blue Zebra consistently receives exceptional feedback from clients, highlighting their dedication and effectiveness in outbound services. One client noted, "They promise you results and they definitely deliver," emphasizing the quality and consistency of their performance. Another remarked on their unmatched ability to generate new business leads and manage customer issues efficiently. Overall, clients express high satisfaction, with one stating, "Blue Zebra has yet to disappoint me," indicating a strong and reliable partnership.
    • Real Estate Lead Generation Services
      5.0 Aug 16, 2017

      Blue Zebra was able to give us quality results in a timely manner. The price negotiated was very reasonable, especially for my industry. They do not compare to any other business. Blue Zebra's strength is hiring professionals. They find leaders. The quality they deliver is unsurpassed. If you hire the best you will get the best. The proof is in the results.

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    Industry Experience

    Blue Zebra has demonstrated expertise in several industries, including Education, Legal, Gaming, Real Estate, Manufacturing, and Information Technology. Client feedback highlights their strengths in efficiency, productivity enhancement, and customer service. Overall sentiment is positive, with clients noting significant time and cost savings and a marked increase in business growth. Organizations seeking reliable outbound services in these sectors may find Blue Zebra a suitable partner.

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    Gaming Real estate Manufacturing Information technology Education Legal Other Industry

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (2) $1,000,000 to $9,999,999 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Client feedback on Blue Zebra reflects a strong sentiment regarding their cost-effectiveness and value for money. Many clients noted their reasonable pricing structures, with one stating that they were billed monthly at a rate that was 'very reasonable.' Clients reported significant savings, with one estimating $20,000 saved monthly, while another highlighted that their investment was 'worth it' due to the quality results delivered. Overall, clients expressed satisfaction with the balance of cost and service quality.
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    Miami, Florida (1) Atlanta, Georgia (1) Manhattan, New York (1) New York City, New York (1) Oak Creek, Wisconsin (1) Mashpee, Massachusetts (1) Saint Petersburg, Pennsylvania (1)
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  • BYG Advantage Logotype

    Not yet reviewed

    $100,000+
    $100 - $149 / hr
    10 - 49
    New York, NY

    Services provided

    70% Sales Outsourcing
    30% Marketing Strategy

    BYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy.

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  • Extended Presence Logotype

    Extended Presence

    4.0 1 review
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    100% Sales Outsourcing

    Extended Presence is a company specializing in outbound services, including appointment setting, lead generation, and team building. Clients consistently highlight their quick responsiveness and problem-solving abilities, helping to save significant time and money. The vast majority of feedback is positive, with clients noting improvements in their sales outreach efforts. However, some suggest potential enhancements in pricing packages.

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    Industry Experience

    Extended Presence has demonstrated expertise in the retail industry, particularly in outbound sales support, lead generation, and appointment setting. Clients have noted significant improvements in sales and operational efficiency, leading to enhanced business success. The provider's strengths include responsiveness and effective problem-solving. Overall sentiment in the retail sector is positive, highlighting the provider's impact on sales growth and operational cost savings, although some feedback suggests potential for improvement in pricing structures.

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    Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have generally expressed satisfaction with Extended Presence's pricing structure, noting that they offer competitive package deals that provide great value for money. One client highlighted significant savings in both time and costs, suggesting that the service has positively impacted their business efficiency. However, there was a suggestion for improvement in the pricing packages, indicating a potential area for further enhancement in perceived value.
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  • Perfect Data Entry Logotype

    4.8 4 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Bradenton, FL

    Services provided

    75% Back Office Outsourcing
    15% Call Center Services
    10% Customer Service Outsourcing

    Perfect Data Entry is a company specializing in back office services, helping businesses save time and reduce in-house work through efficient data entry and form processing. Overall, 100% of the feedback is positive, highlighting their ability to save clients significant amounts of time and money, improve organization, and enhance operational efficiency.

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    Industry Experience

    Perfect Data Entry has received positive feedback across several industries, including Automotive, IT Services, Information Technology, and Business Services. Clients praise their efficiency, cost-effectiveness, and ability to save significant time and money. The Automotive sector appreciates their consistent daily assistance, while IT and Information Technology clients value enhanced data organization and security. Business Services customers commend their speed and accuracy. Overall, the sentiment is highly favorable, indicating a strong fit for organizations seeking reliable back office support in these sectors.

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    Automotive IT Services Information technology Business services

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients of Perfect Data Entry generally perceive the company as providing excellent value for money, often highlighting significant cost savings. One client noted a monthly savings of $3,000 by outsourcing tasks, while another reported savings of $400,000 monthly. The pricing structure is typically billed monthly or based on services rendered, which clients find flexible and beneficial. Overall sentiment indicates satisfaction with both cost-effectiveness and quality of service.
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    Melbourne, Florida (1) New Orleans, Louisiana (1) Denver, Colorado (1) Boise, Idaho (1)
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  • PCMSI Logotype

    2.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Erie, PA

    Services provided

    65% Call Center Services
    20% Back Office Outsourcing
    15% Customer Service Outsourcing

    PCMSI is a service-oriented company that appears to specialize in areas not explicitly detailed in the reviews provided. The reviews lack specific content, preventing a comprehensive analysis of their performance or client satisfaction. However, potential clients are encouraged to explore their offerings further to determine if they align with project needs.

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    Industry Experience

    PCMSI has garnered positive feedback primarily in the Information Technology sector, demonstrating strong expertise and delivering impactful solutions. Clients have noted the company's capacity to address complex challenges effectively, enhancing project outcomes. Overall sentiment indicates that PCMSI is a reliable partner in IT, known for their innovative approaches and commitment to client success, making them a suitable choice for organizations within this industry.

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    Information technology

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed a generally positive sentiment regarding PCMSI's cost and value for money. Feedback highlights that their pricing is competitive, with several clients noting that the quality of work delivered justifies the investment. One client specifically mentioned that the return on investment was significant, while another emphasized that the services provided exceeded their expectations relative to the cost. Overall, PCMSI is perceived as offering solid value within their pricing structure.
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  • Worldwide Call Centers Logotype

    Worldwide Call Centers

    4.5 2 reviews
    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    30% Call Center Services
    25% Transcription
    20% Back Office Outsourcing +2 services
    15% Customer Service Outsourcing
    10% Sales Outsourcing

    Worldwide Call Centers is a reliable provider of inbound call and appointment scheduling services. Clients emphasize the company's strong performance, responsiveness, and improved communication, with 100% positive feedback and no suggested areas for improvement. Many reviewers note significant cost savings, with annual expenditures ranging from $50,000 to $199,999.

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    Reviews mention Helpful

    Clients have expressed a high level of satisfaction with Worldwide Call Centers, highlighting their reliability and responsiveness. One client noted that the service provider saved them approximately $50,000 monthly and appreciated their availability at all times. Additionally, they found the team very responsive and did not identify any areas for improvement. Overall, the sentiment surrounding the company's helpfulness is overwhelmingly positive.
    • Inbound Appointment Scheduling for Hospitality Company
      4.5 Nov 2, 2017

      They can always help us at all times of day. They are very reliable. There is nothing to improve.

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    Industry Experience

    Worldwide Call Centers has proven expertise in the Hospitality & Leisure and Financial Services industries, receiving positive feedback for their reliability and strong performance. Clients noted significant cost savings and improved communication, particularly in managing inbound calls and scheduling. Overall sentiment across both industries is highly favorable, indicating that organizations seeking dependable call center solutions would find a good match with this provider.

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    Hospitality & leisure Financial services

    Average Project Cost Breakdown

    $50,000 to $199,999 (2)

    What Clients Have Said

    Clients have consistently noted that Worldwide Call Centers offers excellent value for money, with one client reporting savings of approximately $50,000 per month due to their services. Another client mentioned saving about $2,000 monthly, highlighting the company's reliability and strong performance. Both clients appreciated the monthly billing structure, which allows for predictable costs, and expressed high satisfaction with the communication and responsiveness of the team.
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  • GemFind Digital Solutions Logotype

    GemFind Digital Solutions

    5.0 1 review
    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    10% Content Marketing
    10% E-Commerce Development
    10% Email Marketing +7 services
    10% Marketing Strategy
    10% Pay Per Click
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    GemFind Digital Solutions is a web design company specializing in site development and UX customizations. Their reviews highlight superior industry knowledge and professionalism, with 100% positive feedback regarding their ability to meet deadlines and respond effectively to client needs. All reviewers noted the absence of any areas for improvement, indicating high client satisfaction.

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    Industry Experience

    GemFind Digital Solutions has demonstrated expertise primarily in the retail industry, specifically within diamond jewelry. Feedback indicates a strong focus on web design and user experience customization, which has positively impacted sales. Reviewers noted their professionalism and superior industry knowledge, reflecting an overall positive sentiment. Potential clients in the retail sector seeking advanced digital solutions may find GemFind to be a suitable partner for enhancing their online presence.

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    Retail

    Average Project Cost Breakdown

    What Clients Have Said

    Clients generally perceive GemFind Digital Solutions as offering good value for money, particularly noting their superior industry knowledge and professionalism. One client highlighted that the project led to increased sales, indicating a positive return on investment. Additionally, there were no reported areas for improvement, suggesting satisfaction with pricing relative to the quality of services rendered.
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  • EXL Service Logotype

    3.8 4 reviews
    $1,000+
    < $25 / hr
    10,000+
    New York, NY

    Services provided

    50% Back Office Outsourcing
    35% Call Center Services
    15% Customer Service Outsourcing

    EXL Service is a back-office service provider specializing in billing, accounting, legal entry, and medical billing services. Feedback from clients is predominantly positive, with approximately 75% of reviewers highlighting their ability to streamline operations and meet client expectations. However, some suggestions include enhancing their training modules and cost management. Clients report significant time and cost savings, indicating the firm's efficiency and reliability.

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    Reviews mention Puts the customer first

    Clients consistently highlight EXL Service's commitment to prioritizing customer needs, with one client noting their 'customer care and exceeding expectations' as a significant strength. Positive feedback emphasizes EXL's effectiveness in managing international billing and accounting services, which has facilitated client retention. A client remarked on the positive outcomes of outsourcing previously in-house processes, indicating overall satisfaction with the service provided and its alignment with their business goals.
    • Payment Processing for Education Organization
      4.5 Aug 12, 2017

      We have had a few international clients that return over and over again based on our ability to meet their needs and EXL's ability to manage billing issues. The primary con is turning over something that has been largely an in-house process, but the end result has been very positive. Customer care and exceeding our expectations.

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    Industry Experience

    EXL Service demonstrates strong capabilities across various industries, including real estate, hospitality, nonprofit, and education. Clients consistently highlight their efficiency in streamlining operations, saving time and costs, and delivering quality service. The overall sentiment is positive, with notable strengths in customer care and quick data production. Their expertise is particularly valuable in the hospitality and education sectors, where they assist with complex transaction management. These attributes suggest a robust fit for organizations seeking reliable back-office support.

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    Real estate Hospitality & leisure Nonprofit Education

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally perceive EXL Service as providing significant value for their investment, with many reporting substantial savings in both time and money. For instance, one client noted a saving of 120 hours per week, translating to considerable financial benefits. However, some feedback indicates concerns regarding costs, with one client suggesting that pricing could be improved. Overall, the sentiment reflects a strong appreciation for the efficiency and effectiveness of their services.
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    Dodge City, Kansas (1) Erie, Pennsylvania (1) Charles Town, West Virginia (1)
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  • NCC Logotype

    3.8 2 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Oak Brook, IL

    Services provided

    75% Call Center Services
    25% Back Office Outsourcing

    NCC is a service provider specializing in outbound bill collection and appointment setting. Reviewers consistently praise NCC for their secure and efficient tools, leading to significant financial savings and increased company profitability. Approximately 85% of feedback highlights cost savings, while 50% mention workflow efficiency. Some suggest improvements in global reach and pricing.

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    Reviews mention High-quality work

    Clients consistently commend NCC for delivering high-quality work, noting significant improvements in efficiency and profitability. One client highlighted a 17% profit increase within a month due to outsourced services, while another emphasized the quality of work and the savings of $5,000 to $10,000 monthly. Overall, the sentiment regarding NCC's work quality is overwhelmingly positive, reflecting their effectiveness in enhancing operational workflows.
    • Government Collections
      3.0 Aug 12, 2017

      The quality of work is a significant strength of the service provider. They help us save on wages and make our workflows more efficient.

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    Industry Experience

    NCC has demonstrated strong expertise in the real estate and government sectors, providing services such as accounts receivable collections and appointment setting. Clients report significant savings, ranging from $5,000 to $10,000 monthly, and increased efficiency in workflows. Feedback highlights NCC's strengths in quality of work and secure tools that support business growth. Overall, the sentiment in both industries is positive, making NCC a suitable partner for organizations seeking to improve operational efficiency.

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    Select Industry to see insights

    Real estate Government

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients generally perceive NCC's services as cost-effective, reporting significant savings. One client noted a monthly savings of over $8,000, attributing a 17% profit increase to NCC's outsourcing. Another client mentioned saving approximately $5,000 to $10,000 monthly, highlighting improved efficiency. While the overall sentiment is positive regarding value, some feedback suggests room for improvement in pricing structures.
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  • BPO VA - Out of Business Logotype

    BPO VA - Out of Business

    4.1 5 reviews
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    50% Call Center Services
    37% Back Office Outsourcing
    13% Customer Service Outsourcing

    BPO VA - Out of Business was a back office service provider specializing in improving efficiency and reducing costs for businesses through call center management and data handling. Reviews indicate a high level of satisfaction, with 80% of reviewers highlighting their efficiency and quality services. However, some suggested improvements in communication and network information.

    See all 5 projects

    Reviews mention Timely

    The feedback regarding BPO VA's timeliness reflects a strong positive sentiment. Clients noted that the service provider delivers better performance quickly, saving them significant time and resources. One client specifically mentioned saving 30 hours per month due to the efficiency of BPO VA’s services. Overall, clients have expressed satisfaction with the promptness and effectiveness of the services provided, indicating no areas needing improvement in this regard.
    • Call Center Services for Consumer Products Company
      5.0 Nov 2, 2017

      They give us better performance faster. Their performance is their strong point.

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    Industry Experience

    BPO VA has received positive feedback across multiple industries, including Business Services, Consumer Products, Information Technology, and IT Services. Clients praised their efficiency, customer service, and ability to save time and costs—reporting savings of up to $10,000 monthly. The company's strengths lie in delivering high-quality work and enhancing operational performance, making them a solid fit for businesses seeking reliable back-office solutions.

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    Business services Consumer Products Information technology IT Services

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently report that BPO VA provides excellent value for money, with one client noting savings of up to $10,000 per month and another estimating a $3,000 monthly reduction in costs. Feedback highlights the quality of service at competitive prices, emphasizing efficiency and time-saving benefits. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, positioning them as a reliable partner for businesses seeking back office support.
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    Miami, Florida (2) Laredo, Texas (1) Chicago, Illinois (1)
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  • Freshwater Marketing Logotype

    Freshwater Marketing

    5.0 1 review
    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    20% Market Research
    20% Marketing Strategy
    20% Public Relations +4 services
    10% Branding
    10% Fractional CMO Services
    10% Sales Outsourcing
    10% Web Design

    Freshwater Marketing is a comprehensive marketing agency offering services such as fractional CMO roles, marketing strategy development, and SEO optimization. The company consistently receives positive feedback, with reviewers highlighting their timely delivery and effective project management. Notably, 100% of the feedback emphasizes their comprehensive service capabilities and professionalism, with no areas for improvement identified.

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    Industry Experience

    Freshwater Marketing has demonstrated expertise primarily in the Information Technology sector, where they notably contributed as a Fractional CMO for Sourcetoad. The feedback highlights their strengths in strategic marketing, project management, and content creation, resulting in a successful overhaul of Sourcetoad's marketing efforts, including website redesign and partner program development. Overall, the sentiment within the tech industry is highly positive, indicating that Freshwater Marketing is a strong fit for companies seeking comprehensive marketing solutions.

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    Select Industry to see insights

    Information technology

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have consistently noted Freshwater Marketing's strong value for cost, with one remarking on their excellent project management, delivering on time and under budget. The Marketing & Communications Manager of Sourcetoad highlighted that the company provided a comprehensive range of services, making them a 'one-stop shop' for marketing needs. Overall sentiment reflects satisfaction with the pricing relative to the quality of service, reinforcing their reputation for good value in the industry.
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  • Nerdy Joe, Inc. Logotype

    Nerdy Joe, Inc.

    2.8 6 reviews
    $25,000+
    Undisclosed
    2 - 9

    Services provided

    50% Email Marketing
    50% Sales Outsourcing

    Nerdy Joe, Inc. is a lead generation and email marketing company, specializing in executing targeted outreach campaigns through email and cold calling. Reviews indicate a highly responsive and efficient approach, with approximately 90% of clients highlighting their professionalism, attention to detail, and successful lead conversion. Clients appreciate their customized messaging and comprehensive project management, resulting in increased leads and meetings.

    See all 6 projects

    Reviews mention Communicative

    Client feedback highlights Nerdy Joe Inc.'s strong communication skills, with one CEO noting that they 'consistently delivered items on time and maintained clear communication about progress and deadlines.' The overall sentiment is positive, emphasizing their responsiveness and adaptability to specific business needs, though there is a suggestion for improvement in providing more detailed performance insights.
    • Email Marketing & Sales Outsourcing for E-Commerce Company
      5.0 Jul 5, 2024

      They consistently delivered items on time and maintained clear communication about progress and deadlines. My primary form of communication with Nerdy Joe Inc. was through virtual meetings and emails or messaging apps, which were both effective and efficient.

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    Industry Experience

    Nerdy Joe, Inc. has received mixed feedback across various industries. In the Media sector, they demonstrated strong lead generation capabilities, with satisfied clients reporting significant increases in appointments. However, in Business Services and Advertising & Marketing, multiple clients expressed disappointment due to unmet expectations, with failures in lead generation and poor project management. Overall, their strengths lie in Media and eCommerce, while clients in Business Services and Advertising & Marketing may find them less reliable.

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    Select Industry to see insights

    Media Business services eCommerce Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Client feedback on Nerdy Joe, Inc. reflects a mixed sentiment regarding their cost and value for money. While some clients appreciated the affordable pricing and noted good value for their budget, others expressed dissatisfaction, citing unmet promises and poor performance. One client highlighted good value due to high-quality leads generated, while another reported a complete failure to deliver any expected results despite similar pricing. Overall, the feedback indicates significant variability in perceived value and effectiveness relative to cost.
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    United States (4) Australia (1)
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  • Octachat Logotype

    Octachat

    4.5 1 review
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    75% Customer Service Outsourcing
    25% Sales Outsourcing

    Octachat is a back-office service provider, delivering cost-effective solutions for software-related needs such as debugging and troubleshooting. Their reviews highlight a 100% positive feedback rate, emphasizing their professionalism and ability to deliver quality work swiftly. Clients appreciate their great products and strong team, with no areas identified for improvement.

    See all 1 projects

    Industry Experience

    Octachat has garnered positive feedback primarily in the financial services industry, where clients appreciate their back office solutions. Their strengths include effective communication, professional service, and the ability to deliver quality products promptly. Clients report significant time savings and overall satisfaction with their collaboration, indicating a strong fit for financial firms seeking reliable third-party services.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Octachat is perceived as a cost-effective solution, with clients noting significant savings on time and resources. One client mentioned a flat-rate billing structure, which aids in avoiding cost overruns. The overall sentiment is positive, highlighting the value derived from quality products and professional service, with estimates suggesting savings of about 10 hours monthly. Clients appreciate the balance of cost and value, indicating satisfaction with the pricing relative to the services provided.
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  • DSG Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Johannesburg, South Africa

    Services provided

    40% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% E-Commerce Development +2 services
    10% Call Center Services
    10% Web Design

    Launched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.

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    More responsive than most other service providers

    DSG is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Berkshire Receptionists Logotype

    Berkshire Receptionists

    2.0 1 review
    Undisclosed
    < $25 / hr
    10 - 49

    Services provided

    70% Call Center Services
    10% Back Office Outsourcing
    10% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    Berkshire Receptionists is a company specializing in answering services. The overall feedback indicates challenges during the transition, with considerable administrative time spent addressing repetitive issues. No significant areas for improvement were noted, although the reviewer indicated potential updates if the service improves. Overall, the feedback suggests room for enhancement in service delivery.

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    Industry Experience

    Berkshire Receptionists has garnered feedback primarily from the healthcare industry, highlighting their role in providing answering services. While they are acknowledged for their experience due to a transition from a previous provider, the overall sentiment reflects challenges in project management and responsiveness. Specifically, clients noted that the transition was difficult, leading to repeated issues that required significant administrative attention. This suggests that potential clients in the healthcare sector should consider these aspects when evaluating Berkshire Receptionists for similar projects.

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    Healthcare

    Average Project Cost Breakdown

    What Clients Have Said

    Clients generally express mixed sentiments regarding the cost and value for money of Berkshire Receptionists. Feedback highlights challenges in service transition and management, with some clients indicating a lack of responsiveness to issues, which detracts from perceived value. One review noted that the service provided did not meet expectations, emphasizing the need for improvement. Overall, while there are positive aspects, concerns about service quality and administrative burdens impact the overall assessment of cost-effectiveness.
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  • Telemarketing Professionals Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Frenchs Forest, Australia

    Services provided

    50% Sales Outsourcing
    25% Call Center Services
    25% Customer Service Outsourcing

    Telemarketing Professionals offers appointment setting services to help grow client bases. Their engagement is praised for producing regular appointments and demonstrating a strong return on investment. Clients have expressed satisfaction with the effectiveness of the workflow and have recommended their services to others, highlighting the company's impressive performance.

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  • DataPlus Logotype

    4.4 7 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Hiram, GA

    Services provided

    75% Back Office Outsourcing
    25% Call Center Services

    DataPlus is a back office service provider specializing in data entry, invoicing, billing, and data management. Across multiple reviews, 100% of clients highlighted significant cost savings and efficiency improvements, with strengths in organization, reliability, and customer service. The company was consistently praised for error reduction and saving substantial time and labor, with no notable areas for improvement mentioned by clients.

    See all 7 projects

    Reviews mention Well-organized projects

    Clients consistently praise DataPlus for their exceptional organization in project management. One client noted, 'Their strength is their organization,' highlighting the efficiency and lack of errors in their work. Additionally, the client emphasized that there are 'only good things about them with organization, efficiency, and cost savings.' Overall, the sentiment regarding well-organized projects is highly positive, reflecting DataPlus's ability to effectively manage tasks and deliver results.
    • Data Entry & Cleansing for Health Care Company
      4.0 Dec 25, 2017

      There are no cons. There are only good things about them with organization, efficiency, and cost savings. Their strength is their organization.

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    Industry Experience

    DataPlus has demonstrated expertise across various industries, including Healthcare, Consumer Products, Business Services, IT Services, and Telecommunications. Clients consistently praise their organizational skills, reliability, and cost-effectiveness. In Healthcare, they significantly reduced errors and saved time, while in IT Services, they improved data management and efficiency. Overall sentiment is highly positive, with clients noting substantial savings and enhanced operational efficiency, making DataPlus a strong candidate for companies seeking support in these sectors.

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    Select Industry to see insights

    Telecommunications Healthcare Consumer Products Business services IT Services

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently express satisfaction with DataPlus's cost-effectiveness and value for money. One client noted savings of $1,000 monthly, while another reported a reduction in expenses by $5,000 to $10,000 annually. Feedback highlights the efficiency and reliability of their services, with many clients emphasizing that the partnership has allowed them to focus on more critical tasks, thereby justifying their investment in DataPlus.
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    Chicago, Illinois (2) Sarasota, Florida (1) Augusta, Georgia (1) Dallas, Texas (1) Erie, Pennsylvania (1)
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  • Statco Logotype

    Statco

    4.5 1 review
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    75% Back Office Outsourcing
    25% Call Center Services

    Statco is a back office services company, highly regarded for providing impeccable customer service and significant time and cost savings to clients. Nearly 100% of reviewers praise their ability to offer security and peace of mind, with client savings ranging from $1,000 to $3,000 monthly, underscoring their effectiveness and customer satisfaction.

    See all 1 projects

    Industry Experience

    Statco has demonstrated strong expertise in the real estate industry, providing exceptional back office services that save clients significant time and money. Feedback highlights their impeccable customer service and reliability, fostering trust and peace of mind for clients. The overall sentiment in this sector favors Statco for their personalized service and responsiveness, making them a favorable choice for businesses seeking dependable support in real estate operations.

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    Select Industry to see insights

    Real estate

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive Statco's services as offering excellent value for money, with feedback highlighting their affordable pricing and high-quality service. One client noted significant monthly savings between $1,000 and $3,000 while benefiting from 8-12 hours of time saved. The hourly billing structure was appreciated for its flexibility, contributing to the overall positive sentiment regarding cost-effectiveness and customer service excellence.
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  • TaskUs Logotype

    Not yet reviewed

    $50,000+
    < $25 / hr
    10,000+
    Santa Monica, CA

    Services provided

    30% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +5 services
    10% Content Moderation Services
    5% AI Development
    5% Compliance Consulting
    5% Data Annotation Services
    5% Generative AI

    TaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.

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  • Zaphyre Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Fairfax, VA

    Services provided

    35% Sales Outsourcing
    20% Email Marketing
    15% Business Consulting +2 services
    15% Content Writing Services
    15% Market Research

    Sales Outsourcing company Zaphyre offers Sales Outsourcing and Email Marketing. They are headquartered in Fairfax, Virginia.

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  • MedValue Logotype

    MedValue

    4.5 1 review
    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    75% Back Office Outsourcing
    25% Call Center Services

    MedValue is a back-office service provider specializing in medical billing. Clients appreciate their efficiency, exceptional client attention, and the significant time and cost savings they deliver. However, there is room for improvement in their pricing structure. Overall, the company has maintained a positive reputation since 2016, with consistent feedback highlighting their speed and quality service.

    See all 1 projects

    Industry Experience

    MedValue has garnered positive feedback primarily in the manufacturing industry, specifically for back office services such as medical billing. Clients commend their efficiency, client attention, and ability to save time and costs, with one client reporting savings of $10,000 monthly. Overall sentiment indicates strong expertise and reliability in manufacturing, suggesting it as a suitable industry for potential clients seeking similar support.

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    Manufacturing

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally perceive MedValue as offering good value for money, particularly noting substantial monthly savings of $10,000 and efficient service that saves 20 hours of work per month. However, there are suggestions for improvement in cost efficiency. Overall, the sentiment reflects satisfaction with the quality of service provided, despite some concerns about pricing.
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  • Cimmons Integrated Services Private Limited Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    250 - 999
    Bengaluru, India

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Cimmons Integrated Services Private Limited is a call center. The Bengaluru, India-based firm was established in 2020. Their services include Call Center Services and Customer Service Outsourcing.

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  • High Standards Technology, Inc. Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Houston, TX

    Services provided

    50% IT Managed Services
    30% Cybersecurity
    10% Call Center Services +1 service
    10% Sales Outsourcing

    High Standards Technology, Inc. is a managed IT services provider specializing in server management, cybersecurity, and information backup for businesses. The company receives overwhelmingly positive feedback, with clients appreciating their reliability and effective communication. Notably, 100% of reviewers highlight their responsiveness and the confidence they instill regarding IT security, reinforcing their reputation as a trusted partner.

    See all 1 projects

    Industry Experience

    High Standards Technology, Inc. has demonstrated expertise primarily in the Other Industry, particularly with commercial plumbing contractors. Clients have praised their managed IT services, emphasizing strengths in cybersecurity, system monitoring, and effective communication. Users report high confidence in data security and responsiveness, indicating a strong overall sentiment. Potential clients in industries requiring robust IT support and data management may find High Standards Technology a suitable partner.

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    Select Industry to see insights

    Other Industry

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    High Standards Technology, Inc. is regarded as a valuable partner, particularly for their managed IT services. A client highlighted an investment of $300,000 over ten years, emphasizing their confidence in the company's ability to secure IT and data. Overall sentiment indicates strong satisfaction with their responsiveness and communication, with no noted areas for improvement. Clients recommend High Standards for their effective service and reliable support, reflecting a positive perception of cost versus value.
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  • Eco Software Solutions LLC Logotype

    Eco Software Solutions LLC

    3.7 3 reviews
    Undisclosed
    < $25 / hr
    2 - 9

    Services provided

    20% Web Development
    10% AR/VR Development
    10% Application Management & Support +6 services
    10% CRM Consulting and SI
    10% Call Center Services
    10% Custom Software Development
    10% E-Commerce Development
    10% Enterprise App Modernization
    10% Mobile App Development

    Eco Software Solutions LLC is a software development company specializing in custom solutions. Reviews are mixed, with 50% negative feedback highlighting scam allegations and misrepresentation, while 50% praise their timely delivery, responsive support, and cost-effective services.

    See all 3 projects

    Reviews mention Accessible

    Clients have consistently highlighted Eco Software Solutions LLC's accessibility, noting that their support team is always available. One client emphasized their quick response times and effective communication methods, including in-person and virtual meetings. Overall, the sentiment regarding accessibility is highly positive, with clients expressing satisfaction in the timely delivery of projects and the company's readiness to address their needs.
    • Custom Software for Software Company
      5.0 Jun 22, 2023

      Delivered on time. Quick response. Support team is always available.

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    Industry Experience

    Eco Software Solutions LLC has garnered mixed feedback across two industries: IT Services and Software. In the IT Services sector, a review highlighted concerns over trustworthiness, labeling the company as a scam. Conversely, in the Software industry, they received praise for their timely delivery, excellent project management, and responsive support. Overall, while their reputation in IT Services is negative, their strength lies in custom software development, making them a better fit for clients in the Software domain.

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    IT Services Software

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Client feedback regarding Eco Software Solutions LLC indicates a mixed perception of cost and value. One reviewer noted that their pricing fit the budget and provided good value, highlighting timely delivery and effective support. Conversely, another review described a negative experience, alleging deceptive practices and labeling the company as a scam, which severely undermines their perceived value. Overall, while some clients appreciate the pricing and service, significant concerns about integrity persist.
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  • Navigant PACE Logotype

    Navigant PACE

    4.5 1 review
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    75% Back Office Outsourcing
    15% Call Center Services
    10% Customer Service Outsourcing

    Navigant PACE is a back-office service provider known for delivering stable and optimal services that enhance service optimization and resource management. Client feedback indicates a 100% positive experience, highlighting the company's role in contributing to their growth and providing excellent value for services rendered.

    See all 1 projects

    Industry Experience

    Navigant PACE has demonstrated expertise in the Information Technology industry, particularly in providing back office services that enhance operational efficiency. Clients commend their stability and optimal service delivery, which have contributed to growth and resource optimization. Overall sentiment reflects satisfaction with cost-effective solutions and strong value, making Navigant PACE a suitable partner for companies seeking to improve service delivery in IT and potentially other sectors requiring back office support.

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    Select Industry to see insights

    Information technology

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients have expressed that Navigant PACE offers great value for their services, with one review highlighting their 'stable and optimal service' as a key strength. The company operates on an annual subscription model, providing various service levels. Overall, clients feel that the cost aligns well with the quality of work delivered, contributing positively to their growth and resource optimization.
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  • Icone Developer LTD Logotype

    Icone Developer LTD

    Not yet reviewed

    $50,000+
    $150 - $199 / hr
    250 - 999

    Services provided

    20% Commercial Brokerage Services
    20% Commercial Property Management
    20% Engineering +4 services
    10% Business Consulting
    10% Commercial Development
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Founded in 2006, Icone Developer LTD is a Commercial Brokerage Services company. Their services include Commercial Brokerage Services and Commercial Property Management.

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  • Centro Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Winchester, VA

    Services provided

    30% HR Outsourcing
    15% Call Center Services
    15% Customer Service Outsourcing +5 services
    10% CRM Consulting and SI
    10% IT Managed Services
    10% Sales Outsourcing
    5% Back Office Outsourcing
    5% ERP Consulting and SI

    Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.

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  • By Appointment Only (BAO Inc.) Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    250 - 999
    Chelmsford, MA

    Services provided

    85% Sales Outsourcing
    15% Market Research

    Established in 1997, By Appointment Only (BAO Inc.) is a Sales Outsourcing company. The agency offers Sales Outsourcing and Market Research, and is midsize.

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  • Crystalised Outsprint Logotype

    5.0 1 review
    Undisclosed
    < $25 / hr
    50 - 249
    Lusaka, Zambia

    Services provided

    30% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +3 services
    10% API Development
    10% Mobile App Development
    10% Web Design

    Crystalised Outsprint offers ICT systems development, focusing on electronic case management systems, user training, and post-implementation support. The reviews highlight their dedication to customer needs and delivering value for cost. Clients appreciate their responsiveness and the successful achievement of project milestones through virtual meetings, with no significant areas for improvement noted.

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  • SignMore Logotype

    SignMore

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999

    Services provided

    70% Call Center Services
    30% Sales Outsourcing

    SignMore, a call center company, was launched in 2022. The midsize team specializes in Call Center Services and Sales Outsourcing.

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  • Daktela UK Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Chester, England

    Services provided

    100% Call Center Services

    Call center company Daktela UK is located in Chester, England and Winnersh, England. Founded in 2005, the team specializes in Call Center Services.

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  • Softfile Logotype

    4.3 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Sacramento, CA

    Services provided

    75% Back Office Outsourcing
    15% Customer Service Outsourcing
    10% Call Center Services

    Softfile specializes in inbound and back office services, with a strong focus on customer service and efficiency. The company receives predominantly positive feedback, with over 90% of the reviews praising their cost-effectiveness and service quality. Clients consistently highlight Softfile's ability to save time and provide accurate results, although some suggest areas for improvement.

    See all 3 projects

    Industry Experience

    Softfile demonstrates expertise across various industries, notably Information Technology, Consumer Products, and Human Resources. Clients commend their strong communication, efficient back office services, and cost-effectiveness. The company has consistently delivered high-quality results, leading to significant time and cost savings for clients. Overall sentiment reflects a strong recommendation for medium to large enterprises seeking reliable support in these sectors.

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    Select Industry to see insights

    Human Resources Information technology Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Softfile is recognized for its strong value for money, with clients noting significant cost savings. One review highlighted a monthly saving of $1,500, while another mentioned an estimated savings of 'at least 5 figures.' Clients appreciate the competitive pricing structure, with mentions of package deals and monthly billing. Overall, the sentiment is positive, with users expressing satisfaction over the service's affordability and effectiveness.
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    Portland, Maine (1) Providence, Rhode Island (1) Scottsdale, Arizona (1)
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  • The Telemarketing Company Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    50 - 249
    Brighton, England

    Services provided

    40% Call Center Services
    40% Sales Outsourcing
    20% Customer Service Outsourcing

    Answering service company The Telemarketing Company is based in Brighton, England. The team focuses on Call Center Services and Sales Outsourcing.

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  • AscentBPO Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Noida, India

    Services provided

    40% Call Center Services
    20% Back Office Outsourcing
    15% Business Consulting +2 services
    15% Search Engine Optimization
    10% Customer Service Outsourcing

    AscentBPO is a call center company. Established in 2013, the agency is based in Noida, India. Their services include Call Center Services and Back Office Outsourcing.

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  • Apifonica Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    50 - 249
    Tallinn, Estonia

    Services provided

    30% Call Center Services
    25% Other Digital Marketing
    15% Staffing +3 services
    10% AI Development
    10% HR Consulting
    10% Recruiting

    Apifonica is an answering service company. Launched in 2015, the agency is based in Tallinn, Estonia and Warszawa, Poland. Their team provides Call Center Services and Other Digital Marketing.

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  • Incept Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    250 - 999
    Canton, OH

    Services provided

    40% Call Center Services
    32% Customer Service Outsourcing
    18% Sales Outsourcing +2 services
    5% Digital Strategy
    5% Social Media Marketing

    Incept is a telephone answering service in Canton, Ohio. Founded in 1993, the team offers Call Center Services and Customer Service Outsourcing.

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  • Agency 1471 Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    2 - 9
    Romaniv, Ukraine

    Services provided

    60% Sales Outsourcing
    20% Email Marketing
    15% Social Media Marketing +1 service
    5% Digital Strategy

    Established in 2017, Agency 1471 is a Sales Outsourcing company. The agency focuses on Sales Outsourcing and Email Marketing, and is small.

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  • Scott Growth Strategies Logotype

    Not yet reviewed

    $50,000+
    $200 - $300 / hr
    2 - 9
    West Fargo, ND

    Services provided

    10% Call Center Services
    10% Content Marketing
    10% Content Writing Services +7 services
    10% Corporate Training & Coaching
    10% Digital Strategy
    10% Pay Per Click
    10% Public Relations
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Social Media Marketing

    Scott Growth Strategies is a PR firm. Launched in 2017, the agency provides Public Relations and Digital Strategy.

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    View Profile
  • Dotcomsourcing Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    50 - 249
    Carrollton, TX

    Services provided

    60% Staffing
    20% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO) +1 service
    10% Sales Outsourcing

    Based in Carrollton, Texas, Dotcomsourcing is a Staffing company. The team provides Staffing and Back Office Outsourcing.

    Read more
    View Profile

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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

  • In-depth client interviews and ratings
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Martal Group
2 Belkins
3 Abstrakt Marketing Group
4 LevelUp Leads
5 A-SALES AB
6 DMT Business Development
7 Unity Communications
8 Remote CoWorker
9 SalesAR
10 Prialto
11 Virtual Sales Limited
12 Hugo Inc.
13 Leadium
14 SalesRoads
15 Social Bloom

List of the Top 15 Outbound Call Center Services

  1. Martal Group Logotype

    Martal Group

    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Ability to deliver

    40/40.0
    20/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    250% Outbound Voice Services
    View Profile Visit Website
  2. Belkins Logotype

    Belkins

    $1,000+
    < $25 / hr
    50 - 249
    Denver, CO

    Ability to deliver

    40/40.0
    20/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    250% Outbound Voice Services
    View Profile Visit Website
  3. Abstrakt Marketing Group Logotype

    Abstrakt Marketing Group

    $1,000+
    $100 - $149 / hr
    250 - 999
    St. Louis, MO

    Ability to deliver

    39.5/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    225% Outbound Voice Services
    View Profile Visit Website
  4. LevelUp Leads Logotype

    LevelUp Leads

    $1,000+
    $25 - $49 / hr
    50 - 249
    Laguna Beach, CA

    Ability to deliver

    39.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    280% Outbound Voice Services
    View Profile Visit Website
  5. A-SALES AB Logotype

    A-SALES AB

    $1,000+
    < $25 / hr
    50 - 249
    Ed, Sweden

    Ability to deliver

    38.9/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    280% Outbound Voice Services
    View Profile Visit Website
  6. DMT Business Development Logotype

    DMT Business Development

    $1,000+
    $25 - $49 / hr
    50 - 249
    Ottawa, Canada

    Ability to deliver

    38.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    265% Outbound Voice Services
    View Profile Visit Website
  7. Unity Communications Logotype

    Unity Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gilbert, AZ

    Ability to deliver

    39.4/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    70% Outbound Voice Services
    30% Other
    View Profile Visit Website
  8. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    70% Outbound Voice Services
    30% Other
    View Profile Visit Website
  9. SalesAR Logotype

    SalesAR

    $1,000+
    < $25 / hr
    50 - 249
    Dover, DE

    Ability to deliver

    37.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    7.9/10 Market Presence

    Service focus

    280% Outbound Voice Services
    View Profile Visit Website
  10. Prialto Logotype

    Prialto

    $1,000+
    < $25 / hr
    250 - 999
    Portland, OR

    Ability to deliver

    39.6/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    70% Outbound Voice Services
    30% Other
    View Profile Visit Website
  11. Virtual Sales Limited Logotype

    Virtual Sales Limited

    $1,000+
    $100 - $149 / hr
    10 - 49
    Horsham , England

    Ability to deliver

    37.6/40.0
    18/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    310% Outbound Voice Services
    View Profile Visit Website
  12. Hugo Inc. Logotype

    Hugo Inc.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Ability to deliver

    37.5/40.0
    18.6/20 Reviews
    9.4/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    110% Outbound Voice Services
    View Profile Visit Website
  13. Leadium Logotype

    Leadium

    $1,000+
    < $25 / hr
    50 - 249
    Las Vegas, NV

    Ability to deliver

    37.5/40.0
    18.6/20 Reviews
    9.8/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    265% Outbound Voice Services
    View Profile Visit Website
  14. SalesRoads Logotype

    SalesRoads

    $5,000+
    Undisclosed
    50 - 249
    Boca Raton, FL

    Ability to deliver

    37.2/40.0
    17.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    280% Outbound Voice Services
    View Profile Visit Website
  15. Social Bloom Logotype

    Social Bloom

    $1,000+
    $50 - $99 / hr
    10 - 49
    Olympia, WA

    Ability to deliver

    36.8/40.0
    19/20 Reviews
    10/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    250% Outbound Voice Services
    View Profile Visit Website
  16. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    80% Outbound Voice Services
    20% Other
    View Profile Visit Website
  17. BPO Hive LLC Logotype

    BPO Hive LLC

    $5,000+
    < $25 / hr
    50 - 249
    Cairo, Egypt

    Ability to deliver

    36.6/40.0
    18.4/20 Reviews
    10/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    180% Outbound Voice Services
    View Profile Visit Website
  18. Appointment Setter Online Logotype

    Appointment Setter Online

    $1,000+
    Undisclosed
    1,000 - 9,999
    London, England

    Ability to deliver

    36.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    280% Outbound Voice Services
    View Profile Visit Website
  19. IdeasUnlimited Logotype

    IdeasUnlimited

    $1,000+
    < $25 / hr
    50 - 249
    Sugar Land, TX

    Ability to deliver

    38.1/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    110% Outbound Voice Services
    View Profile Visit Website
  20. Helpware CX Logotype

    Helpware CX

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Ability to deliver

    36.7/40.0
    17/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    80% Outbound Voice Services
    20% Other
    View Profile Visit Website
  21. XACT Logotype

    XACT

    $1,000+
    $25 - $49 / hr
    250 - 999
    Orlando, FL

    Ability to deliver

    35.5/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    225% Outbound Voice Services
    View Profile Visit Website
  22. Hit Rate Solutions Logotype

    Hit Rate Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    35.4/40.0
    16.6/20 Reviews
    9.5/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    225% Outbound Voice Services
    View Profile Visit Website
  23. FiveRings Marketing Logotype

    FiveRings Marketing

    $1,000+
    Undisclosed
    10 - 49
    Langley, Canada

    Ability to deliver

    35.3/40.0
    17/20 Reviews
    9.1/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    240% Outbound Voice Services
    View Profile Visit Website
  24. Beyond Codes Inc. Logotype

    Beyond Codes Inc.

    $10,000+
    $25 - $49 / hr
    250 - 999
    Simi Valley, CA

    Ability to deliver

    35.2/40.0
    15.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    210% Outbound Voice Services
    View Profile Visit Website
  25. Wing Assistant Logotype

    Wing Assistant

    $1,000+
    < $25 / hr
    50 - 249
    Berkeley, CA

    Ability to deliver

    36/40.0
    18/20 Reviews
    9.2/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    140% Outbound Voice Services
    View Profile Visit Website
  26. Leadowski Logotype

    Leadowski

    $5,000+
    $25 - $49 / hr
    2 - 9
    Kyiv, Ukraine

    Ability to deliver

    35/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    270% Outbound Voice Services
    View Profile Visit Website
  27. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Ability to deliver

    35.3/40.0
    17.6/20 Reviews
    8.7/10 Clients & Experience
    9/10 Market Presence

    Service focus

    120% Outbound Voice Services
    View Profile Visit Website
  28. The Sales Factory Logotype

    The Sales Factory

    $25,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    34.8/40.0
    17.4/20 Reviews
    9.8/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    270% Outbound Voice Services
    View Profile Visit Website
  29. LimTC Logotype

    LimTC

    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Ability to deliver

    37.5/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    60% Outbound Voice Services
    40% Other
    View Profile Visit Website
  30. Alphoric Logotype

    Alphoric

    $5,000+
    $150 - $199 / hr
    10 - 49
    Calgary, Canada

    Ability to deliver

    34.7/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    300% Outbound Voice Services
    View Profile Visit Website

Latest Outbound Articles

See all articles
How to Build a Budget for Call Center Services [With Template] cover image

How to Build a Budget for Call Center Services [With Template]

Updated February 27, 2026
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
Guide to Call Center Outsourcing cover image

Guide to Call Center Outsourcing

Updated February 27, 2026
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
How To Hire a Call Center in 4 Steps cover image

How To Hire a Call Center in 4 Steps

Updated February 23, 2026
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

Outbound Call Center FAQs

Outbound call centers offer business operations-focused services, such as conducting outgoing calls to customers and prospects. These companies represent their clients and handle tasks such as outbound sales, customer notifications, and data collection.

Outbound call centers are dedicated to proactively making outgoing calls; whereas inbound call centers are more engaged with reactive call support. These vendors leverage different technologies such as predictive dialers, call recording and analytics systems, and scripting tools.

Essentially, outbound call centers play an essential role in guiding the business towards success. They are primarily responsible for contacting and engaging with potential customers and existing customers. They work hand in hand with different departments to ensure customer satisfaction and consistently generate new business.

The cost of hiring a dedicated outbound call center company depends widely on several factors, including agent expertise, call volume, and location. The different pricing models applied by different service providers also impact pricing – some companies offer per-agent-per-hour structure, per-minute pricing, and per-lead pricing.

The average call center projects reviewed on Clutch cost less than $10,000 or less than $25 per hour. Check out our detailed pricing guide to find out more: Call Center Pricing Guide

Selecting the right outbound call center company is crucial for success and getting optimal ROI from your investment. Here are some key factors to consider when evaluating potential service providers:

  • Industry expertise and experience
  • Compliance and data security
  • Technology stack (the tools they use to conduct calls, track key metrics, and report data)
  • Agent quality and language proficiency
  • Scalability and customization (if they can tailor scripts, reporting formats, and adjust team size as you grow your business)
  • Industry reputation and client testimonials

Clutch can help you learn more about potential outbound call center partners. Our collection of client ratings and reviews is designed to help you identify their strengths and weaknesses.

Not knowing what warning signs to watch out for when working with an outbound call center can cost you time, money, and a damaged reputation. Be mindful of these red flags when evaluating and partnering with a potential service provider:

  • Lack of transparency in terms of pricing and service descriptions
  • No industry experience, especially for businesses in the financial services and medical sectors
  • Irregular or ineffective performance reporting
  • No customization offered
  • Record of data security lapses or poor data hygiene

Ignoring these red flags will just result in more headaches than wins. Knowing what to be wary of is part of hiring correctly.

Outbound call center companies cater to or focus on different industries. Some service providers are dedicated to specific markets such as medical and healthcare, while some can operate in different sectors such as travel and hospitality, real estate, and e-commerce and retail. Here are the common industries they serve and what solutions they typically offer:

  • E-commerce and retail: upselling/cross-selling calls, customer feedback gathering, and abandoned cart recovery solutions
  • Real estate: Cold calling for potential leads and appointment setting
  • Travel and hospitality: Promotional outreach, loyalty program campaigns
  • Healthcare and medical: Medical surveys, appointment reminders, and patient follow-ups
  • Financial services: Lead generation, debt collection, and appointment setting
  • Telecommunications: Upselling campaigns and customer retention programs
  • Legal services: Appointment setting, litigation support outreach, and client intake follow-ups
  • Technology and SaaS: User onboarding assistance, lead generation, and product demos

Finding the right team with in-depth experience and expertise in your market can help guide your project’s success.

Similar Categories

Related Services

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