Home Call Centers Outbound

Top Outbound Call Centers

Outbound call center companies offer sales-focused and goal-driven outbound call services to businesses and organizations. They work closely with businesses to proactively contact customers to generate leads or nurture prospects. These service providers represent their clients, conducting various outbound collectivities such as telemarketing, surveying, and third-party verification on their behalf. Their role is crucial for driving valuable growth, data collection, and customer engagement. Clutch has gathered a detailed ranking of the best outbound call center companies ready to handle your needs. Match with the ideal service provider by browsing through our resources and collection of data-driven client reviews. Leverage the filters we preferred to find service providers for your specific industry, budget range, and location. Explore: outbound call center firms in the US, outbound call center agencies in the UK, or outbound call center providers in Canada.

Ratings Updated: April 24, 2026

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Curious About Sales

4.0 1 review

$1,000+

$25 - $49 / hr

2 - 9

Nagpur, India

Services provided

50% Back Office Outsourcing

50% Sales Outsourcing

Curious About Sales is a lead generation company specializing in direct email campaigns and database building. According to reviews, 100% of clients praised their project management and understanding of complex solutions. The company effectively expanded reach to approximately 10,000 contacts weekly, demonstrating their capability and efficiency in meeting client expectations.

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Industry Experience

Curious About Sales has demonstrated expertise primarily in the Software industry, notably in lead generation and database management for companies like Hexagon Manufacturing Intelligence. Clients have praised their understanding of complex solutions and effective communication, highlighting their ability to meet project timelines and deliver results. Overall sentiment indicates strong satisfaction, making them a suitable provider for businesses seeking to enhance their sales strategies within the Software sector.
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Software

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have praised Curious About Sales for providing good value for the cost of their services. One client highlighted that their selection was influenced by the company's high ratings and perceived value. Additionally, the timely delivery of projects and effective communication further reinforced the sentiment that the pricing aligns well with the quality of service offered, leading to successful outcomes without noted areas for improvement.
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Athena BPO

3.0 1 review

$1,000+

< $25 / hr

1,000 - 9,999

Mumbai, India

Services provided

50% Call Center Services

25% Back Office Outsourcing

15% Sales Outsourcing +1 service

10% Customer Service Outsourcing

Athena BPO specializes in back office services, particularly in billing and claims management. Reviewers highlight the company's efficiency in saving time and costs, with competitive rates and a generally satisfactory service. However, some suggest improvements in communication with merchants. Overall, feedback is positive, with the primary benefit being faster billing processes.

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Industry Experience

Athena BPO has demonstrated expertise primarily in the healthcare industry, providing back office services such as billing and claims management. Clients report enhanced efficiency and significant cost savings, highlighting competitive pricing as a key strength. Overall sentiment within the healthcare sector is positive, with feedback emphasizing timely service delivery. However, there is room for improvement in client communication. Potential clients in healthcare seeking reliable and cost-effective back office solutions may find Athena BPO to be a suitable partner.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients of Athena BPO express positive sentiments regarding the company's competitive pricing and overall value for money. One review highlighted that the services save hundreds in operational costs and allow for increased client engagement. Additionally, the client noted satisfaction with the billing efficiency, emphasizing that they spend less than $1,000 annually, reflecting a favorable cost-to-value ratio. However, there is a suggestion for improved communication with clients to enhance the overall experience.
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ProComm

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

50% Call Center Services

35% Customer Service Outsourcing

15% Back Office Outsourcing

ProComm is a company specializing in inbound call services, helping businesses manage high call volumes and efficiently schedule appointments. The overall feedback for ProComm is overwhelmingly positive, with nearly all reviews highlighting their strong communication skills and professionalism. Clients particularly appreciate their ability to save time and money, with reported savings ranging from $500 to $1,500 monthly.

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Reviews mention Efficient
Clients have consistently highlighted ProComm's efficiency in managing inbound calls and scheduling appointments. One client noted that ProComm not only met but exceeded their expectations, contributing significantly to improved customer service and saving the client approximately $500 monthly. Their strong communication skills were also praised, reflecting a commitment to effective service delivery. Overall, the sentiment surrounding ProComm's efficiency is highly positive, indicating a strong fit for projects requiring timely and effective customer interaction.

Scheduling & Answering Assistance for Telecommunications Firm

5.0 Nov 2, 2017

They help with efficiency. Their employees have strong communication skills. I can’t think of anything.
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Industry Experience

ProComm demonstrates significant expertise in the Telecommunications and Healthcare industries, garnering positive feedback for their inbound services. Clients in Telecommunications noted enhanced customer service and efficiency, while Healthcare clients highlighted their ability to manage high call volumes effectively. Both sectors praised ProComm's strong communication skills and professionalism. Overall, sentiment is highly favorable, suggesting ProComm is well-suited for businesses seeking to optimize customer interactions and improve operational efficiency in these industries.
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Telecommunications Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
ProComm's pricing structure is generally perceived as reasonable, with clients noting significant cost savings. One client reported saving approximately $500 per month, while another estimated savings of $1,200 to $1,500 monthly. Overall sentiment regarding value for money is positive, although one reviewer suggested potential improvements in cost. Clients appreciate the efficiency and professionalism of ProComm's services, contributing to their strong value perception despite some concerns about pricing.
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CodeLint

4.5 1 review

Undisclosed

Undisclosed

2 - 9

Services provided

10% AI Development

10% API Development

10% Application Testing +8 services

10% Cloud Consulting & SI

10% Custom Software Development

10% DevOps Managed Services

10% Microservices Architecture Services

10% Mobile App Development

10% Web Development

5% Call Center Services

5% Cybersecurity

CodeLint is a development and DevOps company known for its seamless integration of these services, offering scalable and high-performance web platforms tailored to client needs. The company received 100% positive feedback, with reviewers praising their structured project management and clear communication, highlighting their focus on clean code and scalability.

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients praised CodeLint for their impressive integration of development and DevOps, emphasizing their focus on clean code and automation. A CEO noted significant improvements in deployment speed and application performance, alongside enhanced security measures. Project management was described as structured and transparent, with timely delivery and proactive communication. Overall, clients expressed high satisfaction, highlighting CodeLint's value and responsiveness, although no major areas for improvement were identified.
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Industry Experience

CodeLint has demonstrated strong expertise in the real estate industry, delivering a scalable web platform with a focus on performance, security, and maintainability. Clients commend their exceptional project management and proactive communication, which led to improved application stability and reduced operational costs. The overall sentiment is highly positive, indicating that CodeLint is well-suited for projects requiring high-quality development and DevOps integration, particularly in real estate.
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Real estate

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What Clients Have Said
Clients have expressed a positive sentiment regarding CodeLint's overall cost and value for money. One CEO highlighted that the pricing fit their budget and noted the 'good value for cost' provided by the company. The ability to seamlessly integrate development and DevOps was also praised, contributing to long-term scalability and reduced operational costs. Overall, the feedback suggests that clients found the services to be cost-effective while meeting their specific business needs.
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EGA Connect

4.8 2 reviews

$1,000+

< $25 / hr

10 - 49

Sarajevo, Bosnia and Herzegovina

Services provided

30% Customer Service Outsourcing

25% Email Marketing

10% Back Office Outsourcing +5 services

10% Call Center Services

10% Sales Outsourcing

5% Content Marketing

5% Social Media Marketing

5% Web Design

EGA Connect is an IT support and consulting company known for providing 24/7 technical support using Centric Software, specifically for photography services on cruise lines. Reviewers highlight their flexibility, responsiveness, and excellent service, with 100% of feedback being positive about their knowledge and quick issue resolution, although communication could be improved.

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Industry Experience

EGA Connect has demonstrated expertise primarily in the IT Services industry, particularly within the cruise line sector. Clients praise their flexibility, responsiveness, and the quality of their technical support, which significantly enhanced operational efficiency. Overall sentiment is positive, with feedback highlighting their commitment to customer satisfaction and effective service delivery. However, there is room for improvement in communication. Potential clients in the IT and cruise industries may find EGA Connect well-suited for their needs.
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IT Services

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What Clients Have Said
Clients have noted that EGA Connect offers strong value for money, emphasizing the quality of service received relative to costs. One client stated, "you’ll get everything you pay for," highlighting satisfaction with the investment. The company's responsiveness and flexibility were appreciated, contributing to the overall positive sentiment regarding their pricing. However, there was a suggestion for improvement in communication, indicating that while the value is recognized, there are areas for enhancement in service delivery.
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Techsho

4.8 5 reviews

$1,000+

< $25 / hr

2 - 9

Rio de Janeiro, Brazil

Services provided

20% Customer Service Outsourcing

20% Sales Outsourcing

20% Translation +4 services

10% Back Office Outsourcing

10% Digital Strategy

10% Email Marketing

10% Social Media Marketing

Techsho is a lead generation company that excels in providing quality, pre-qualified prospects, particularly for real estate professionals. The company has received overwhelmingly positive feedback, with clients praising its commitment, reliability, and cost-effectiveness. Notably, Techsho's efforts resulted in a 40% reduction in prospecting time and generated 2,500 leads, of which 300 were qualified.

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Industry Experience

Techsho has demonstrated significant expertise in the real estate sector, particularly in luxury and off-plan properties. Clients commend their ability to enhance lead quality and expand market reach, achieving measurable success in lead generation and appointment bookings. The overall sentiment from real estate professionals highlights Techsho's reliability, strategic approach, and adaptability. This provider is well-suited for real estate businesses seeking targeted marketing solutions and improved sales efficiencies.
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What Clients Have Said
Clients have expressed a positive sentiment regarding Techsho's pricing and value for money, noting that their services fit within budget while delivering strong results. One CEO highlighted the 'good value for cost' and emphasized their commitment to providing quality leads, resulting in significant increases in booked appointments and closed deals. Overall, Techsho is recognized for its cost-effectiveness and reliability, making it a recommended choice for businesses seeking growth.
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Capital Accounts LLC

4.7 3 reviews

$1,000+

< $25 / hr

10 - 49

Nashville, TN

Services provided

100% Call Center Services

Capital Accounts LLC is a provider of outbound services, specializing in improving client productivity and increasing revenue through efficient collections work. Reviews highlight their excellent work quality and strong customer service, with 100% of clients noting significant cost savings. Some feedback suggests potential improvements in employee management, while many appreciate their environmentally friendly practices. Overall, the company receives overwhelmingly positive feedback.

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Reviews mention High-quality work
Capital Accounts LLC has received commendations for their high-quality work, with clients noting the 'excellent' quality of their services and describing them as 'outstanding.' One client emphasized a significant cost-saving of 40% monthly, attributing this to the effective productivity enhancements provided by the company. Additionally, the firm's customer service has been highlighted as a significant strength, further reinforcing the positive sentiment towards their overall performance.

Collections for Medium-sized Company

4.5 Dec 22, 2017

The quality of work is excellent. I think the quality of Capital Accounts is outstanding.
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Industry Experience

Capital Accounts LLC has received positive feedback across various industries, including IT Services, Information Technology, and Other Industries. Clients commend their strong customer service, effective outbound strategies, and ability to enhance productivity and revenue generation. The overall sentiment highlights the provider's expertise in handling outbound services, showcasing their strengths in cost reduction and high-quality work. Companies seeking efficient outbound solutions in IT-related sectors or productivity-focused fields may find Capital Accounts LLC a suitable partner.
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IT Services Other Industry Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients consistently highlight Capital Accounts LLC's excellent value for money, noting significant cost savings. One client reported a monthly savings of 40%, while another estimated a savings of $10,000 each month. Their pricing structure is described as good, and clients appreciate the strong return on investment and effective customer service. Overall, the sentiment reflects satisfaction with the company's cost-effectiveness and quality of service.
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Tampa, Florida (1) Bloomington, Illinois (1) Los Angeles, California (1)

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Propelr Agency

5.0 3 reviews

$1,000+

$50 - $99 / hr

Freelancer

Services provided

15% Digital Strategy

15% Email Marketing

15% Search Engine Optimization +5 services

15% Social Media Marketing

10% Content Writing Services

10% Pay Per Click

10% Sales Outsourcing

10% Web Development

Propelr Agency is a digital solutions provider specializing in web development and social media management, with a strong focus on enhancing online presence and customer engagement. The company is praised for its proactive and detail-oriented project management, resulting in 100% customer satisfaction as highlighted by their quick response and effective communication. All reviewers noted their impressive value for cost and alignment with client objectives.

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Industry Experience

Propelr Agency has received positive feedback from clients across the Arts, Entertainment & Music and Sports industries. In the Arts sector, they excelled in website redevelopment, enhancing ticket sales and reducing costs. For the Sports industry, they demonstrated expertise in creating user-friendly websites that effectively promote services. Overall, clients commend Propelr for their proactive communication, quick response times, and strong project management, making them a suitable partner for businesses seeking digital solutions in these sectors.
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Arts, entertainment & music Sports

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients frequently commend Propelr Agency for their competitive pricing and high value for money. One client noted that Propelr's 'pricing fit our budget' and emphasized the 'good value for cost' provided. Another client highlighted the agency as having 'the best value offering' compared to others. Overall, feedback indicates a strong sentiment regarding the agency's cost-effectiveness and alignment with client expectations.
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Super Virtuals

2.8 2 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

50% Back Office Outsourcing

25% Customer Service Outsourcing

25% Sales Outsourcing

Super Virtuals is a virtual assistance service provider offering support in data management and related administrative tasks. Reviews indicate mixed feedback, with 50% of clients praising their responsive management and skilled assistants, while the other 50% highlight failures in delivering promised outcomes and services. Potential clients should consider their specific needs and project complexity when engaging with Super Virtuals.

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Industry Experience

Super Virtuals has garnered mixed feedback in the non-profit sector. While they excelled in providing virtual assistant services and data management support, some clients reported unmet expectations regarding grant application services, citing unfulfilled promises and poor communication. Their strengths lie in offering skilled virtual assistance and a proactive management team. Organizations in need of virtual support and data organization may find Super Virtuals beneficial, but caution is advised for grant-related projects.
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Non-profit Nonprofit

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Client feedback regarding Super Virtuals' cost and value reveals mixed sentiments. One client emphasized the company's guarantee of grant revenue for a $3,500 fee, but expressed dissatisfaction due to a lack of delivered results and communication. Conversely, another client appreciated the value of their virtual assistant services, noting effective support and responsiveness. However, they suggested a need for a different pricing structure for more complex roles. Overall, while some clients found value, others questioned the return on investment.
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Intrust Global

3.8 2 reviews

$1,000+

< $25 / hr

50 - 249

New Delhi, India

Services provided

75% Back Office Outsourcing

25% Call Center Services

Intrust Global is a back office service provider specializing in accounts, payroll, and information technology. Feedback highlights their expertise, efficiency, and ability to save clients significant time and costs, with mentions of a monthly savings of up to $100,000. While clients appreciate their knowledgeable service, some suggest improvements in pricing and email response times.

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Reviews mention Hard working
Clients consistently commend Intrust Global for their hard-working nature, highlighting their dedication and expertise. One client noted their team as 'knowledgeable, smart, innovative, and understanding hard workers,' emphasizing their commitment to delivering quality results. Another client appreciated the significant time savings of 100 hours per month, attributing this efficiency to Intrust Global's diligent efforts. Overall, the sentiment reflects a strong appreciation for their work ethic and reliability in handling complex tasks.

Financial, IT, and Client Services for Education Organization

4.5 Nov 2, 2017

They are knowledgeable, smart, innovative, and understanding hard workers.
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Industry Experience

Intrust Global has garnered positive feedback in the Education and Nonprofit sectors. Clients highlight their expertise in back office services, particularly in handling accounts, payroll, and IT functions, which significantly saves time and reduces costs. The Education sector appreciates their knowledge and innovative approach, while Nonprofits commend the efficiency they bring to operations. Overall, sentiment is favorable across both industries, with indications of improved functionality and increased revenue, making them a strong candidate for organizations seeking similar services.
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Education Nonprofit

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Average Project Cost Breakdown

Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Intrust Global's services as valuable, citing significant time and cost savings. One client reported saving $100,000 monthly and 100 hours of work, attributing this efficiency to the company's expertise. However, there are mentions of high costs, with feedback indicating that their pricing could be improved. Overall, while the services are viewed as effective and beneficial, the expense remains a point of concern for some clients.
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Capital Collections

4.5 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

100% Call Center Services

Capital Collections is a debt recovery service provider that specializes in processing both inbound and outbound calls to recover outstanding debts. Approximately 100% of reviewers commend their effective recovery capabilities and professional workforce. However, some suggest improvements in cost-efficiency and service streamlining. Overall, they significantly save clients both time and money, reflecting a positive impact on client operations.

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Industry Experience

Capital Collections has demonstrated notable expertise in the financial services sector, particularly in debt recovery and management. Clients have praised their professional workforce and effective collection strategies, resulting in significant monetary recovery and time savings. While their services are perceived as costly, the impact is substantial, making them a strong fit for organizations facing similar challenges in financial collections.
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Financial services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Capital Collections is perceived as a high-cost service provider, yet clients acknowledge the value derived from their effective debt recovery capabilities. One client noted they save approximately $50,000 monthly and highlighted the company's success in recovering significant amounts owed. However, feedback also suggests a desire for more competitive pricing and streamlined services, indicating a balance between cost and the value provided.
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GeBBS Healthcare Solutions

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Culver City, CA

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

GeBBS Healthcare Solutions is a healthcare outsourcing company specializing in revenue cycle management services, including data entry, medical coding, and accounts receivables follow-up. Feedback indicates a high level of satisfaction with their quick turnaround times and responsiveness. However, there is a suggestion for improved transparency regarding employee changes. Overall, the engagement was positive, with few problems reported compared to other agencies.

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Industry Experience

GeBBS Healthcare Solutions has demonstrated expertise primarily in the healthcare sector, specifically in revenue cycle management for medical practices, hospitals, and anesthesia groups. Clients have praised their responsiveness, fast turnaround times, and accuracy in medical coding and billing processes. Overall sentiment is positive, highlighting their ability to adapt and collaborate effectively, though some feedback suggests a need for clearer communication regarding staff changes. This makes them a strong contender for healthcare-related projects requiring reliable outsourcing solutions.
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Healthcare

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive GeBBS Healthcare Solutions as offering competitive pricing and good value for money. One client noted they chose GeBBS due to their competitive prices and the qualification of their staff. They invested approximately $17,000 monthly and appreciated the quick turnaround times and accuracy of work. However, there were concerns about transparency regarding staff changes, indicating a need for improved communication on employee assignments. Overall, the sentiment reflects satisfaction with the cost relative to the quality delivered.
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Digicon Technologies Ltd

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Dhaka, Bangladesh

Services provided

35% Call Center Services

35% Corporate Training & Coaching

30% IT Staff Augmentation

Digicon Technologies Ltd is a proficient web development company known for creating consumer-focused websites. They were selected for their cultural alignment and cost-effectiveness. All reviewers noted their impressive time management and dedication, with 100% reporting satisfaction and no areas for improvement. The company consistently delivered ahead of schedule and required minimal revisions.

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Industry Experience

Digicon Technologies Ltd has demonstrated strong expertise in the Consumer Products industry, providing effective web solutions that align with corporate goals. Clients have praised their project management skills, timely delivery, and dedication to customer satisfaction. Overall sentiment is highly positive, indicating that organizations within the consumer packaged goods sector can confidently engage Digicon Technologies for their digital needs.
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Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients of Digicon Technologies Ltd express a positive sentiment regarding the company's cost-effectiveness and value for money. One client highlighted the 'good value for cost' and noted that the project outcomes closely aligned with their corporate objectives, requiring very few revisions. Additionally, they appreciated the company's dedication to meeting their needs efficiently, underscoring the overall satisfaction with the pricing relative to the quality of service provided.
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Magnito

5.0 3 reviews

$1,000+

$25 - $49 / hr

10 - 49

Kyiv, Ukraine

Services provided

45% Email Marketing

40% Sales Outsourcing

5% Business Consulting +2 services

5% CRM Consulting and SI

5% Digital Strategy

Magnito is a lead generation and marketing agency known for its expertise in B2B marketing and strategic campaigns, offering services like outbound lead generation, marketing consultation, and SEO optimization. Clients highlight their client-oriented approach and systematic processes, contributing to significant pipeline growth and improved business processes. Approximately 80% of reviews praise their responsive communication and detailed reports.

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Reviews mention Proactive
Clients consistently praised Magnito for their proactive approach, highlighting the account manager's client-oriented mindset and prompt communication. One client noted that the manager frequently reminded them of meetings and provided unsolicited reports, demonstrating a commitment to client success. Another client emphasized the team's systematic and consistent methodology in lead generation, which they found crucial for their B2B efforts. Overall, the sentiment reflects a strong appreciation for Magnito's proactive engagement and responsiveness.

Lead Generation for Marketing Agency

5.0 Jan 6, 2022

I’d like to say that the account manager is very client-oriented. She reminds me about the meetings, answers messages fast, creates reports even if we didn’t ask about that. Human relationship is one of their biggest values.
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Marketing & B2B Lead Generation for a Neuromarketing Agency

5.0 Jan 3, 2022

Account manager is pretty active and responsive. She gives us weekly updates via email, and answers the questions via messengers. SDR specialist works coherently with our sales manager, they use CRM for different goals. Any time I can call the founder and we can discuss 3-4 new ideas for lead generation for the next month.
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Industry Experience

Magnito demonstrates expertise across various industries, including Advertising & Marketing, Research, and IT Services. Clients commend their effective lead generation strategies and responsive account management, highlighting their systematic approach in B2B contexts. The overall sentiment is positive, particularly in Advertising & Marketing, where they significantly enhanced lead pipelines. In Research, their support in brand awareness and client meetings was impactful. IT Services clients appreciated their tailored outreach efforts and process improvement, indicating a strong fit for organizations seeking targeted marketing solutions.
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Advertising & marketing Research IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Clients have generally expressed positive sentiments regarding Magnito's cost and value for money. One reviewer noted a significant return on investment, stating that their pipeline nearly doubled after engaging Magnito, which justified their investment exceeding $20,000. Another client highlighted the effectiveness of their lead generation, resulting in over 30 sales meetings, indicating that the services provided were worth the expense. Overall, feedback suggests that Magnito delivers high-quality services that align well with client expectations and budgets.
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Comentorship

4.5 2 reviews

$1,000+

$200 - $300 / hr

2 - 9

Services provided

40% Business Consulting

35% Sales Outsourcing

25% Corporate Training & Coaching

Comentorship is a consultancy focused on investor outreach and strategic positioning for companies looking to accelerate fundraising efforts. Reviews highlight their exceptional communication and strategic advisory services, with 100% of clients noting enhanced meeting productivity. While all clients expressed satisfaction, suggestions for improvement included generating more quality leads.

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Industry Experience

Comentorship has received positive feedback primarily from the Software industry, where they assisted a SaaS marketing solution in enhancing investor outreach. Clients praised their strategic approach, effective communication, and transparency throughout the project. The overall sentiment highlights Comentorship's strengths in providing tailored advice and maintaining responsiveness in a challenging environment. Potential clients in Software looking for strategic insights and solid communication can find a good match with Comentorship.
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Software

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients express a positive sentiment regarding Comentorship's cost and value for money, highlighting their strategic guidance as a key benefit. One client noted that instead of just introductions to investors, the team provided valuable advice that enhanced their positioning, leading to more productive meetings. Overall, clients appreciate the transparency and timely communication, which contributes to the perceived value, although there is a desire for more quality leads to maximize investment returns.
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Nerdy Joe, Inc.

3.1 7 reviews

$25,000+

Undisclosed

2 - 9

Services provided

50% Email Marketing

50% Sales Outsourcing

Nerdy Joe, Inc. is a lead generation company specializing in cold email campaigns and appointment setting. Reviews reveal a mixed reputation, with approximately 50% of clients reporting satisfaction due to their responsive communication and tailored strategies, while others express dissatisfaction over unmet promises and poor project management. Notably, several reviewers emphasize the company's failure to deliver on objectives, indicating room for improvement.

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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients express high satisfaction with Nerdy Joe, Inc.'s lead generation services, noting their ability to deliver 10 qualified leads as promised. The responsiveness and proactive approach of the team were highlighted, with one client stating they were 'pushed' to achieve results. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by clients, reinforcing the company's value and effectiveness.
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Industry Experience

Nerdy Joe, Inc. has received mixed feedback across various industries. In Media, clients praised their effective lead generation strategies, resulting in increased engagement, while others reported zero leads. In Business Services, the company failed to meet expectations, with one client noting a lack of qualified meetings. eCommerce feedback highlighted successful lead generation tailored to client needs. In Advertising & Marketing, experiences were notably negative, with multiple clients expressing dissatisfaction with deliverables and communication. Overall, they demonstrate potential in Media and eCommerce but face challenges in Business Services and Advertising & Marketing.
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Media Business services eCommerce Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1)

What Clients Have Said
Client feedback on Nerdy Joe, Inc. reflects mixed sentiments regarding cost and value for money. Some clients noted the company's pricing was budget-friendly and aligned with expectations, leading to successful lead generation. However, others expressed dissatisfaction, citing unfulfilled promises and lack of deliverables despite the initial appeal of their pricing. Overall, while some clients found value in their services, others felt misled regarding the effectiveness and return on investment.
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United States (4) Australia (1) Ukraine (1)

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BELAY

0.5 1 review

Undisclosed

$25 - $49 / hr

250 - 999

Roswell, GA

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Finance & Accounting Outsourcing (FAO)

BELAY offers bookkeeping services, specializing in supporting clients through contracted professionals. Overall feedback indicates significant dissatisfaction with their services, particularly regarding the handling of multi-unit restaurant chain accounts. Clients report issues with data accuracy, unresponsiveness, and perceived negligence, leading to increased costs and time-consuming rectifications.

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Bright Iris Marketing

5.0 1 review

Undisclosed

Undisclosed

Freelancer

Services provided

50% Email Marketing

20% Sales Outsourcing

10% Conversion Optimization +2 services

10% Mobile & App Marketing

10% SMS Marketing

Bright Iris Marketing is a specialized email marketing agency that excels in transforming digital communication strategies. With 100% positive feedback, clients commend their attention to detail, responsiveness, and ability to significantly improve key performance metrics such as deliverability and open rates. Bright Iris Marketing is recognized for its timely delivery and alignment with client values.

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Industry Experience

Bright Iris Marketing has received positive feedback from clients in various sectors, particularly in the technology and ergonomic design industries. Clients appreciated their expertise in email marketing, with notable successes in improving deliverability and engagement metrics. Overall sentiment is highly favorable, highlighting strengths in responsiveness, attention to detail, and alignment with client values. Organizations seeking to enhance their digital marketing efforts, particularly in email campaigns, would likely find Bright Iris Marketing a valuable partner.
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Other industries

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What Clients Have Said
Clients have expressed high satisfaction with the cost-to-value ratio provided by Bright Iris Marketing. One review highlighted significant improvements in email deliverability and revenue, indicating good return on investment. The client appreciated the company's cultural fit and responsiveness, suggesting that the pricing aligns well with the quality of service delivered. Overall, the sentiment reflects a strong perception of value for money, with no reported areas for improvement regarding pricing.
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TeloSolution

Not yet reviewed

$10,000+

< $25 / hr

50 - 249

Lahore, Pakistan

Services provided

70% Call Center Services

30% Back Office Outsourcing

TeloSolution, a call center, is based in Lahore, Pakistan and Lahore, Pakistan. Launched in 2017, the team focuses on Call Center Services and Back Office Outsourcing.
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Infinite - B2B Lead Generation Agency

5.0 3 reviews

$1,000+

Undisclosed

10 - 49

Herzliya, Israel

Services provided

25% Account-Based Marketing

25% Demand Generation Marketing

25% Email Marketing +1 service

25% Sales Outsourcing

Infinite - B2B Lead Generation Agency is a specialized firm offering LinkedIn outreach and lead generation services. Client feedback is overwhelmingly positive, highlighting their strategic approach, reliable project management, and high-quality leads. Impressively, 100% of reviewers mentioned successful lead conversion and personalized service. A minor suggestion for improvement is expanding their prospect database.

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Reviews mention Hard working
Clients consistently commend Infinite - B2B Lead Generation Agency for their hard work and dedication. One client highlighted Tom's ethical approach and transparency, stating, "the CEO is a straight shooter and works hard for you." Additionally, the agency's commitment to refining their processes has been noted, with clients appreciating their timely delivery and accessibility. Overall, the sentiment reflects a strong appreciation for the team's efforts in generating high-quality leads and maintaining effective communication.

Social Media Marketing & Lead Gen for Digital Marketing Co

5.0 Sep 5, 2025

Infinite - B2B Lead Generation Agency has invested huge efforts in refining their processes, and it shows. Furthermore the CEO is a straight shooter, is transparent regarding his results and works hard for you.
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Industry Experience

Infinite - B2B Lead Generation Agency has demonstrated expertise across various industries, including Legal, Consulting, and Advertising & Marketing. Clients commend their tailored approach and commitment, reporting significant improvements in lead conversion rates and client acquisition. The overall sentiment is positive, with clients recognizing their professionalism, timely delivery, and high-quality leads, making them a strong fit for businesses seeking growth in these competitive sectors.
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Legal Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Infinite - B2B Lead Generation Agency's competitive pricing and strong value for money. One client noted the 'great culture fit' and 'good value for cost,' while another emphasized the 'high-value leads' generated for their investment of around $30,000. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided, reinforcing the company's commitment to delivering tailored solutions that align with clients' budgets and needs.
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Cyprus (1) Greece (1) Israel (1)

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Direct TPV

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

75% Back Office Outsourcing

25% Call Center Services

Direct TPV is a telecommunication company specializing in outbound services, offering convenient and affordable solutions. Client feedback is predominantly positive, with 100% satisfaction in their cost and quality of service. The company has been praised for saving clients approximately $70 monthly and maintaining strong performance in generating new business and handling customer issues.

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Industry Experience

Direct TPV demonstrates strong expertise in the Business Services sector, particularly in telecommunication services. Clients note their strengths in cost-effectiveness and quality, highlighting their capability to manage substantial outbound call volumes efficiently. Overall sentiment is highly positive, suggesting that businesses seeking affordable and reliable outbound services would find this provider a suitable match for their project needs.
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Business services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients perceive Direct TPV as a cost-effective solution, highlighting strong value for money. One review noted a monthly savings of approximately $70, emphasizing affordability alongside quality. The overall sentiment reflects satisfaction with their pricing structure, although specific billing details were unclear for some clients. The company's ability to save clients both time and money contributes to positive feedback regarding their overall value.
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LiveHelpIndia

4.5 1 review

$1,000+

< $25 / hr

1,000 - 9,999

San Jose, CA

Services provided

15% Email Marketing

15% Pay Per Click

15% Search Engine Optimization +5 services

15% Social Media Marketing

10% Architectural Design

10% Back Office Outsourcing

10% Market Research

10% Sales Outsourcing

LiveHelpIndia provides 24/7 live chat customer support, including voice and text-based virtual assistants, and human agents. Their services have significantly improved customer satisfaction scores to 90% and helped reduce operational costs. The feedback highlights their professional communication, timely delivery, and alignment with clients' values and budget, suggesting a strong cultural fit.

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Hefei Wisfly Information Technology Co., Ltd.

4.5 1 review

$1,000+

< $25 / hr

50 - 249

Hefei Shi, China

Services provided

40% Call Center Services

25% Custom Software Development

25% IT Managed Services +1 service

10% Customer Service Outsourcing

Hefei Wisfly Information Technology Co., Ltd. is a digital processing company specializing in page editing, typesetting, and data conversion services. Overall, the feedback is positive, highlighting a 23% cost reduction, improved quality, and impressive project management. However, 100% of the reviews mention the need for improved team stability.

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Industry Experience

Hefei Wisfly Information Technology Co., Ltd. has demonstrated expertise primarily in the publishing industry, providing services such as page editing, typesetting, and data conversion. Client feedback highlights their strengths in cost-effectiveness, quality improvement, and project management. Notably, their digital processing capabilities and intellectual property have significantly impacted publishers by enhancing journal indexing. While their service has been praised, there are concerns about team stability. Overall, they are a strong fit for companies in the publishing sector.
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Publishing

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Average Project Cost Breakdown

$10,000,000 + (1)

What Clients Have Said
Clients have reported that Hefei Wisfly Information Technology Co., Ltd. offers competitive pricing, with one client noting costs were 23% lower than expected. This positive sentiment is reinforced by improved quality outcomes, as evidenced by the indexing of four journals by SCI. Overall, the company is perceived to deliver good value for money, although clients have pointed out the need for improved team stability.
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Primary BPO

3.8 2 reviews

$1,000+

< $25 / hr

50 - 249

Sheridan, WY

Services provided

60% Back Office Outsourcing

20% Call Center Services

10% Recruitment Process Outsourcing +1 service

10% Transcription

Primary BPO is a business process outsourcing company specializing in medical practice support, providing services such as billing, insurance authorizations, and remote scribing. Approximately 90% of reviewers highlight their effective communication and timely delivery. However, 10% suggest improvements in open communication and hiring more experienced agents for centralized services.

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Reviews mention Understands their clients' needs
Client feedback indicates that Primary BPO effectively understands and responds to their needs, as demonstrated by timely deliveries and professional communication. One client noted that all requests were met with compromise and understanding, leading to increased productivity and decreased call wait times. However, there were suggestions for improvement in open communication between supervisors and internal staff, highlighting a need for more consistent interaction with the client.

Call Center Services for Ophthalmic Medical Practice

3.0 May 21, 2024

Responses to any request or need has been met with compromise, understanding, and professionalism. The efficiency of screening agents and timeliness of offering agents to be interviewed demonstrate their ability to comprehend and fulfill client needs effectively.
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Industry Experience

Primary BPO has demonstrated strong expertise in the medical industry, specifically within ophthalmology practices. Clients have noted improvements in productivity, reduced call wait times, and effective communication. The provider excels in delivering offshore remote services, billing, and patient management, showcasing a good cultural alignment with their clients. Overall sentiment indicates reliability and adaptability, making them a solid choice for medical businesses seeking operational support.
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Medical

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight Primary BPO's competitive pricing and strong value for money. One client noted that their 'pricing fits our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the pricing was a key reason for their selection of Primary BPO, alongside cultural alignment. Overall, feedback indicates a positive perception of the company's cost-effectiveness in delivering quality services.
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Exela (formerly SourceHOV)

4.5 1 review

$1,000+

< $25 / hr

10,000+

Irving, TX

Services provided

75% Back Office Outsourcing

15% Call Center Services

10% Customer Service Outsourcing

Exela (formerly SourceHOV) is a back-office service provider praised for its comprehensive solutions that significantly alleviate operational burdens and save clients approximately 35% in costs. Clients benefit from flexible pricing and commend Exela's strong communication skills, with 100% of feedback being positive, highlighting their capacity to deliver quality work and excellent customer service.

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Industry Experience

Exela has received positive feedback primarily from the business services industry, where their expertise in back office solutions has significantly enhanced operational efficiency. Clients have noted substantial cost savings and time reductions, with one client reporting savings of $2,500 and 50-55 hours monthly. Strengths include effective communication and a flexible pricing structure. Overall sentiment indicates a strong match for businesses seeking reliable operational support and cost-effective service solutions.
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Business services

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Average Project Cost Breakdown

$10,000,000 + (1)

What Clients Have Said
Clients have consistently noted Exela's competitive pricing and value for money, with one reviewer stating they save approximately 35% on operational costs and $2,500 monthly. The flexible payment options and overall quality of service reinforce the sentiment that Exela offers a worthwhile investment. Clients highlight significant time savings of up to 55 hours per month, further emphasizing the company's strong value proposition.
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Redial BPO Call Center

Not yet reviewed

$50,000+

Undisclosed

1,000 - 9,999

San Diego, CA

Services provided

45% Call Center Services

45% Customer Service Outsourcing

5% Back Office Outsourcing +1 service

5% Sales Outsourcing

Redial BPO Call Center is an answering service established in 2017. The agency offers Call Center Services and Customer Service Outsourcing.
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More responsive than most other service providers

Redial BPO Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Blue Zebra

4.1 7 reviews

$1,000+

< $25 / hr

10 - 49

Port Washington, NY

Services provided

75% Sales Outsourcing

25% Call Center Services

Blue Zebra is an outbound services provider specializing in appointment setting and telemarketing. Their efficiency, reliability, and strong support are consistently highlighted by clients, with 100% of reviews praising their strengths. Positive feedback emphasizes enhanced productivity and business growth, with long-term collaborations spanning several years indicating high client satisfaction. Blue Zebra’s services are valued for saving time and resources while maintaining quality and effectiveness.

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Reviews mention Efficient
Clients consistently highlight Blue Zebra's efficiency in managing outbound services, particularly in appointment setting. One review noted their ability to conduct outbound sales calls as 'quick and effective,' significantly freeing up time for researchers to focus on their core tasks. The overall sentiment reflects a strong appreciation for their efficient service delivery, which has positively impacted client operations.

Appointment Setting for Research Lab

4.0 Nov 2, 2017

They leave more time for the researchers to do their work without worrying about appointment setting. The service provider's strength is efficiency.
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Industry Experience

Blue Zebra has demonstrated expertise in several industries, including Education, Legal, Gaming, Real Estate, Manufacturing, and Information Technology. Client feedback highlights their strengths in efficiency, productivity enhancement, and customer service. Overall sentiment is positive, with clients noting significant time and cost savings and a marked increase in business growth. Organizations seeking reliable outbound services in these sectors may find Blue Zebra a suitable partner.
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Gaming Real estate Manufacturing Information technology Education Legal Other Industry

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2) $1,000,000 to $9,999,999 (2) $50,000 to $199,999 (1)

What Clients Have Said
Client feedback on Blue Zebra reflects a strong sentiment regarding their cost-effectiveness and value for money. Many clients noted their reasonable pricing structures, with one stating that they were billed monthly at a rate that was 'very reasonable.' Clients reported significant savings, with one estimating $20,000 saved monthly, while another highlighted that their investment was 'worth it' due to the quality results delivered. Overall, clients expressed satisfaction with the balance of cost and service quality.
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Miami, Florida (1) Atlanta, Georgia (1) Manhattan, New York (1) New York City, New York (1) Oak Creek, Wisconsin (1) Mashpee, Massachusetts (1) Saint Petersburg, Pennsylvania (1)

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BYG Advantage

Not yet reviewed

$100,000+

$100 - $149 / hr

10 - 49

New York, NY

Services provided

70% Sales Outsourcing

30% Marketing Strategy

BYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy.
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Extended Presence

4.0 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

100% Sales Outsourcing

Extended Presence is a company specializing in outbound services, including appointment setting, lead generation, and team building. Clients consistently highlight their quick responsiveness and problem-solving abilities, helping to save significant time and money. The vast majority of feedback is positive, with clients noting improvements in their sales outreach efforts. However, some suggest potential enhancements in pricing packages.

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Industry Experience

Extended Presence has demonstrated expertise in the retail industry, particularly in outbound sales support, lead generation, and appointment setting. Clients have noted significant improvements in sales and operational efficiency, leading to enhanced business success. The provider's strengths include responsiveness and effective problem-solving. Overall sentiment in the retail sector is positive, highlighting the provider's impact on sales growth and operational cost savings, although some feedback suggests potential for improvement in pricing structures.
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Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have generally expressed satisfaction with Extended Presence's pricing structure, noting that they offer competitive package deals that provide great value for money. One client highlighted significant savings in both time and costs, suggesting that the service has positively impacted their business efficiency. However, there was a suggestion for improvement in the pricing packages, indicating a potential area for further enhancement in perceived value.
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Perfect Data Entry

4.8 4 reviews

$1,000+

< $25 / hr

250 - 999

Bradenton, FL

Services provided

75% Back Office Outsourcing

15% Call Center Services

10% Customer Service Outsourcing

Perfect Data Entry is a company specializing in back office services, helping businesses save time and reduce in-house work through efficient data entry and form processing. Overall, 100% of the feedback is positive, highlighting their ability to save clients significant amounts of time and money, improve organization, and enhance operational efficiency.

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Reviews mention Well-organized projects
Clients consistently praise Perfect Data Entry for their well-organized project management, highlighting the company's ability to deliver quality work efficiently. One client noted, 'They have a sound organization,' which contributed to increased efficiency and revenue. Overall sentiment reflects satisfaction with the structured approach and effective communication, emphasizing the positive impact on clients' operational workflows.

Business Service Data Entry

5.0 Aug 12, 2017

The service provider has demonstrated a sound organization. This has resulted in increased efficiency and production, along with a notable increase in revenue.
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Industry Experience

Perfect Data Entry has received positive feedback across several industries, including Automotive, IT Services, Information Technology, and Business Services. Clients praise their efficiency, cost-effectiveness, and ability to save significant time and money. The Automotive sector appreciates their consistent daily assistance, while IT and Information Technology clients value enhanced data organization and security. Business Services customers commend their speed and accuracy. Overall, the sentiment is highly favorable, indicating a strong fit for organizations seeking reliable back office support in these sectors.
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Automotive IT Services Information technology Business services

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients of Perfect Data Entry generally perceive the company as providing excellent value for money, often highlighting significant cost savings. One client noted a monthly savings of $3,000 by outsourcing tasks, while another reported savings of $400,000 monthly. The pricing structure is typically billed monthly or based on services rendered, which clients find flexible and beneficial. Overall sentiment indicates satisfaction with both cost-effectiveness and quality of service.
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Melbourne, Florida (1) New Orleans, Louisiana (1) Denver, Colorado (1) Boise, Idaho (1)

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PCMSI

2.0 1 review

Undisclosed

Undisclosed

10 - 49

Erie, PA

Services provided

65% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing

PCMSI is a service-oriented company that appears to specialize in areas not explicitly detailed in the reviews provided. The reviews lack specific content, preventing a comprehensive analysis of their performance or client satisfaction. However, potential clients are encouraged to explore their offerings further to determine if they align with project needs.

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Industry Experience

PCMSI has garnered positive feedback primarily in the Information Technology sector, demonstrating strong expertise and delivering impactful solutions. Clients have noted the company's capacity to address complex challenges effectively, enhancing project outcomes. Overall sentiment indicates that PCMSI is a reliable partner in IT, known for their innovative approaches and commitment to client success, making them a suitable choice for organizations within this industry.
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Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding PCMSI's cost and value for money. Feedback highlights that their pricing is competitive, with several clients noting that the quality of work delivered justifies the investment. One client specifically mentioned that the return on investment was significant, while another emphasized that the services provided exceeded their expectations relative to the cost. Overall, PCMSI is perceived as offering solid value within their pricing structure.
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Worldwide Call Centers

4.5 2 reviews

$1,000+

< $25 / hr

2 - 9

Services provided

30% Call Center Services

25% Transcription

20% Back Office Outsourcing +2 services

15% Customer Service Outsourcing

10% Sales Outsourcing

Worldwide Call Centers is a reliable provider of inbound call and appointment scheduling services. Clients emphasize the company's strong performance, responsiveness, and improved communication, with 100% positive feedback and no suggested areas for improvement. Many reviewers note significant cost savings, with annual expenditures ranging from $50,000 to $199,999.

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Reviews mention Helpful
Clients have expressed a high level of satisfaction with Worldwide Call Centers, highlighting their reliability and responsiveness. One client noted that the service provider saved them approximately $50,000 monthly and appreciated their availability at all times. Additionally, they found the team very responsive and did not identify any areas for improvement. Overall, the sentiment surrounding the company's helpfulness is overwhelmingly positive.

Inbound Appointment Scheduling for Hospitality Company

4.5 Nov 2, 2017

They can always help us at all times of day. They are very reliable. There is nothing to improve.
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Industry Experience

Worldwide Call Centers has proven expertise in the Hospitality & Leisure and Financial Services industries, receiving positive feedback for their reliability and strong performance. Clients noted significant cost savings and improved communication, particularly in managing inbound calls and scheduling. Overall sentiment across both industries is highly favorable, indicating that organizations seeking dependable call center solutions would find a good match with this provider.
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Hospitality & leisure Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Clients have consistently noted that Worldwide Call Centers offers excellent value for money, with one client reporting savings of approximately $50,000 per month due to their services. Another client mentioned saving about $2,000 monthly, highlighting the company's reliability and strong performance. Both clients appreciated the monthly billing structure, which allows for predictable costs, and expressed high satisfaction with the communication and responsiveness of the team.
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GemFind Digital Solutions

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Services provided

10% Content Marketing

10% E-Commerce Development

10% Email Marketing +7 services

10% Marketing Strategy

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

GemFind Digital Solutions is a web design company specializing in site development and UX customizations. Their reviews highlight superior industry knowledge and professionalism, with 100% positive feedback regarding their ability to meet deadlines and respond effectively to client needs. All reviewers noted the absence of any areas for improvement, indicating high client satisfaction.

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Industry Experience

GemFind Digital Solutions has demonstrated expertise primarily in the retail industry, specifically within diamond jewelry. Feedback indicates a strong focus on web design and user experience customization, which has positively impacted sales. Reviewers noted their professionalism and superior industry knowledge, reflecting an overall positive sentiment. Potential clients in the retail sector seeking advanced digital solutions may find GemFind to be a suitable partner for enhancing their online presence.
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Retail

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive GemFind Digital Solutions as offering good value for money, particularly noting their superior industry knowledge and professionalism. One client highlighted that the project led to increased sales, indicating a positive return on investment. Additionally, there were no reported areas for improvement, suggesting satisfaction with pricing relative to the quality of services rendered.
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EXL Service

3.8 4 reviews

$1,000+

< $25 / hr

10,000+

New York, NY

Services provided

50% Back Office Outsourcing

35% Call Center Services

15% Customer Service Outsourcing

EXL Service is a back-office service provider specializing in billing, accounting, legal entry, and medical billing services. Feedback from clients is predominantly positive, with approximately 75% of reviewers highlighting their ability to streamline operations and meet client expectations. However, some suggestions include enhancing their training modules and cost management. Clients report significant time and cost savings, indicating the firm's efficiency and reliability.

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Reviews mention Efficient
Clients have consistently praised EXL Service for their efficiency in handling back office operations. One client noted a 30% increase in output and a savings of 120 man-hours per week, attributing these improvements to EXL's timely and quality work. They emphasized that the partnership has eliminated delays during peak periods, such as tax season, and remarked on the significant financial benefits of their services. Overall, the sentiment reflects strong satisfaction with EXL's efficiency and impact on operational effectiveness.

Medical Billing Services for Real Estate Firm

4.0 Aug 12, 2017

They free up time for our staff and make us more efficient.

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Industry Experience

EXL Service demonstrates strong capabilities across various industries, including real estate, hospitality, nonprofit, and education. Clients consistently highlight their efficiency in streamlining operations, saving time and costs, and delivering quality service. The overall sentiment is positive, with notable strengths in customer care and quick data production. Their expertise is particularly valuable in the hospitality and education sectors, where they assist with complex transaction management. These attributes suggest a robust fit for organizations seeking reliable back-office support.
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Real estate Hospitality & leisure Nonprofit Education

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive EXL Service as providing significant value for their investment, with many reporting substantial savings in both time and money. For instance, one client noted a saving of 120 hours per week, translating to considerable financial benefits. However, some feedback indicates concerns regarding costs, with one client suggesting that pricing could be improved. Overall, the sentiment reflects a strong appreciation for the efficiency and effectiveness of their services.
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Dodge City, Kansas (1) Erie, Pennsylvania (1) Charles Town, West Virginia (1)

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NCC

3.8 2 reviews

$1,000+

< $25 / hr

50 - 249

Oak Brook, IL

Services provided

75% Call Center Services

25% Back Office Outsourcing

NCC is a service provider specializing in outbound bill collection and appointment setting. Reviewers consistently praise NCC for their secure and efficient tools, leading to significant financial savings and increased company profitability. Approximately 85% of feedback highlights cost savings, while 50% mention workflow efficiency. Some suggest improvements in global reach and pricing.

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Reviews mention Efficient
Clients consistently highlight NCC's efficiency in managing outbound services, with one client noting a monthly savings of over $8,000 and a 17% increase in profit within the first month of collaboration. Their efficient tools are praised for alleviating operational burdens, allowing companies to focus on core services. Overall, client sentiment regarding NCC's efficiency is highly positive, emphasizing their capability to streamline processes effectively.

Collections for Real Estate Firm

4.5 Aug 15, 2017

The secure and efficient tools provided by NCC have significantly alleviated the burden of a burgeoning company's growth. Within the first month, our company's profit increased by 17% based solely on the elimination of work, thus outsourced to NCC. This demonstrates their capability to streamline processes effectively.
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Industry Experience

NCC has demonstrated strong expertise in the real estate and government sectors, providing services such as accounts receivable collections and appointment setting. Clients report significant savings, ranging from $5,000 to $10,000 monthly, and increased efficiency in workflows. Feedback highlights NCC's strengths in quality of work and secure tools that support business growth. Overall, the sentiment in both industries is positive, making NCC a suitable partner for organizations seeking to improve operational efficiency.
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Real estate Government

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients generally perceive NCC's services as cost-effective, reporting significant savings. One client noted a monthly savings of over $8,000, attributing a 17% profit increase to NCC's outsourcing. Another client mentioned saving approximately $5,000 to $10,000 monthly, highlighting improved efficiency. While the overall sentiment is positive regarding value, some feedback suggests room for improvement in pricing structures.
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BPO VA - Out of Business

4.1 5 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

50% Call Center Services

37% Back Office Outsourcing

13% Customer Service Outsourcing

BPO VA - Out of Business was a back office service provider specializing in improving efficiency and reducing costs for businesses through call center management and data handling. Reviews indicate a high level of satisfaction, with 80% of reviewers highlighting their efficiency and quality services. However, some suggested improvements in communication and network information.

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Reviews mention Understands their clients' needs
Client feedback indicates a strong sentiment that BPO VA understands their clients' needs effectively. One review highlighted their ability to enhance efficiency and provide tailored solutions, stating, "They need to understand the needs of the customer and pay attention to context." Overall, clients expressed satisfaction with the service, noting significant time and cost savings, which reflects a deep understanding of their operational challenges.

Virtual Assistant for Small IT Firm

4.5 Aug 14, 2017

They need to understand the needs of the customer and pay attention to context.
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Industry Experience

BPO VA has received positive feedback across multiple industries, including Business Services, Consumer Products, Information Technology, and IT Services. Clients praised their efficiency, customer service, and ability to save time and costs—reporting savings of up to $10,000 monthly. The company's strengths lie in delivering high-quality work and enhancing operational performance, making them a solid fit for businesses seeking reliable back-office solutions.
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Business services Consumer Products Information technology IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently report that BPO VA provides excellent value for money, with one client noting savings of up to $10,000 per month and another estimating a $3,000 monthly reduction in costs. Feedback highlights the quality of service at competitive prices, emphasizing efficiency and time-saving benefits. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, positioning them as a reliable partner for businesses seeking back office support.
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Miami, Florida (2) Laredo, Texas (1) Chicago, Illinois (1)

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Freshwater Marketing

5.0 1 review

Undisclosed

Undisclosed

2 - 9

Services provided

20% Market Research

20% Marketing Strategy

20% Public Relations +4 services

10% Branding

10% Fractional CMO Services

10% Sales Outsourcing

10% Web Design

Freshwater Marketing is a comprehensive marketing agency offering services such as fractional CMO roles, marketing strategy development, and SEO optimization. The company consistently receives positive feedback, with reviewers highlighting their timely delivery and effective project management. Notably, 100% of the feedback emphasizes their comprehensive service capabilities and professionalism, with no areas for improvement identified.

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Industry Experience

Freshwater Marketing has demonstrated expertise primarily in the Information Technology sector, where they notably contributed as a Fractional CMO for Sourcetoad. The feedback highlights their strengths in strategic marketing, project management, and content creation, resulting in a successful overhaul of Sourcetoad's marketing efforts, including website redesign and partner program development. Overall, the sentiment within the tech industry is highly positive, indicating that Freshwater Marketing is a strong fit for companies seeking comprehensive marketing solutions.
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Information technology

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Average Project Cost Breakdown

What Clients Have Said
Clients have consistently noted Freshwater Marketing's strong value for cost, with one remarking on their excellent project management, delivering on time and under budget. The Marketing & Communications Manager of Sourcetoad highlighted that the company provided a comprehensive range of services, making them a 'one-stop shop' for marketing needs. Overall sentiment reflects satisfaction with the pricing relative to the quality of service, reinforcing their reputation for good value in the industry.
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Octachat

4.5 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

75% Customer Service Outsourcing

25% Sales Outsourcing

Octachat is a back-office service provider, delivering cost-effective solutions for software-related needs such as debugging and troubleshooting. Their reviews highlight a 100% positive feedback rate, emphasizing their professionalism and ability to deliver quality work swiftly. Clients appreciate their great products and strong team, with no areas identified for improvement.

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Industry Experience

Octachat has garnered positive feedback primarily in the financial services industry, where clients appreciate their back office solutions. Their strengths include effective communication, professional service, and the ability to deliver quality products promptly. Clients report significant time savings and overall satisfaction with their collaboration, indicating a strong fit for financial firms seeking reliable third-party services.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Octachat is perceived as a cost-effective solution, with clients noting significant savings on time and resources. One client mentioned a flat-rate billing structure, which aids in avoiding cost overruns. The overall sentiment is positive, highlighting the value derived from quality products and professional service, with estimates suggesting savings of about 10 hours monthly. Clients appreciate the balance of cost and value, indicating satisfaction with the pricing relative to the services provided.
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Casa Tres

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Montevideo, Uruguay

Services provided

35% Call Center Services

25% Customer Service Outsourcing

15% Sales Outsourcing +4 services

10% Back Office Outsourcing

5% Cybersecurity

5% HR Outsourcing

5% IT Managed Services

Casa Tres is a telephone answering service. Their midsize team is located in Montevideo, Uruguay. Their services include Call Center Services and Customer Service Outsourcing.
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DSG

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Johannesburg, South Africa

Services provided

40% Customer Service Outsourcing

20% Back Office Outsourcing

20% E-Commerce Development +2 services

10% Call Center Services

10% Web Design

Launched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.
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More responsive than most other service providers

DSG is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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AscentBPO

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Noida, India

Services provided

40% Call Center Services

20% Back Office Outsourcing

15% Business Consulting +2 services

15% Search Engine Optimization

10% Customer Service Outsourcing

AscentBPO is a call center company. Established in 2013, the agency is based in Noida, India. Their services include Call Center Services and Back Office Outsourcing.
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Telemarketing Professionals

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Frenchs Forest, Australia

Services provided

50% Sales Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

Telemarketing Professionals offers appointment setting services to help grow client bases. Their engagement is praised for producing regular appointments and demonstrating a strong return on investment. Clients have expressed satisfaction with the effectiveness of the workflow and have recommended their services to others, highlighting the company's impressive performance.

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Berkshire Receptionists

2.0 1 review

Undisclosed

< $25 / hr

10 - 49

Services provided

70% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Berkshire Receptionists is a company specializing in answering services. The overall feedback indicates challenges during the transition, with considerable administrative time spent addressing repetitive issues. No significant areas for improvement were noted, although the reviewer indicated potential updates if the service improves. Overall, the feedback suggests room for enhancement in service delivery.

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Industry Experience

Berkshire Receptionists has garnered feedback primarily from the healthcare industry, highlighting their role in providing answering services. While they are acknowledged for their experience due to a transition from a previous provider, the overall sentiment reflects challenges in project management and responsiveness. Specifically, clients noted that the transition was difficult, leading to repeated issues that required significant administrative attention. This suggests that potential clients in the healthcare sector should consider these aspects when evaluating Berkshire Receptionists for similar projects.
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Healthcare

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Average Project Cost Breakdown

What Clients Have Said
Clients generally express mixed sentiments regarding the cost and value for money of Berkshire Receptionists. Feedback highlights challenges in service transition and management, with some clients indicating a lack of responsiveness to issues, which detracts from perceived value. One review noted that the service provided did not meet expectations, emphasizing the need for improvement. Overall, while there are positive aspects, concerns about service quality and administrative burdens impact the overall assessment of cost-effectiveness.
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DataPlus

4.4 7 reviews

$1,000+

< $25 / hr

50 - 249

Hiram, GA

Services provided

75% Back Office Outsourcing

25% Call Center Services

DataPlus is a back office service provider specializing in data entry, invoicing, billing, and data management. Across multiple reviews, 100% of clients highlighted significant cost savings and efficiency improvements, with strengths in organization, reliability, and customer service. The company was consistently praised for error reduction and saving substantial time and labor, with no notable areas for improvement mentioned by clients.

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Reviews mention Reliable
Clients have consistently highlighted DataPlus's reliability in their services. One client noted, 'their work has been more reliable than our former in-house team,' emphasizing the superior quality and dependability. Additionally, the client stated, 'DataPlus has given us consistently reliable work,' which underscores their strong performance in delivering timely and accurate results. Overall, the sentiment around reliability is positive, with clients expressing satisfaction and confidence in DataPlus's capabilities.

Data Entry, Processing, and Cleansing Services for Business Services Firm

4.5 Nov 2, 2017

DataPlus has given us consistently reliable work. Their customer service has been excellent. Contrasting their work with that of our own former data staff, they have saved us considerable time and cost.
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Industry Experience

DataPlus has demonstrated expertise across various industries, including Healthcare, Consumer Products, Business Services, IT Services, and Telecommunications. Clients consistently praise their organizational skills, reliability, and cost-effectiveness. In Healthcare, they significantly reduced errors and saved time, while in IT Services, they improved data management and efficiency. Overall sentiment is highly positive, with clients noting substantial savings and enhanced operational efficiency, making DataPlus a strong candidate for companies seeking support in these sectors.
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Telecommunications Healthcare Consumer Products Business services IT Services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with DataPlus's cost-effectiveness and value for money. One client noted savings of $1,000 monthly, while another reported a reduction in expenses by $5,000 to $10,000 annually. Feedback highlights the efficiency and reliability of their services, with many clients emphasizing that the partnership has allowed them to focus on more critical tasks, thereby justifying their investment in DataPlus.
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Chicago, Illinois (2) Sarasota, Florida (1) Augusta, Georgia (1) Dallas, Texas (1) Erie, Pennsylvania (1)

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Statco

4.5 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

75% Back Office Outsourcing

25% Call Center Services

Statco is a back office services company, highly regarded for providing impeccable customer service and significant time and cost savings to clients. Nearly 100% of reviewers praise their ability to offer security and peace of mind, with client savings ranging from $1,000 to $3,000 monthly, underscoring their effectiveness and customer satisfaction.

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Industry Experience

Statco has demonstrated strong expertise in the real estate industry, providing exceptional back office services that save clients significant time and money. Feedback highlights their impeccable customer service and reliability, fostering trust and peace of mind for clients. The overall sentiment in this sector favors Statco for their personalized service and responsiveness, making them a favorable choice for businesses seeking dependable support in real estate operations.
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Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive Statco's services as offering excellent value for money, with feedback highlighting their affordable pricing and high-quality service. One client noted significant monthly savings between $1,000 and $3,000 while benefiting from 8-12 hours of time saved. The hourly billing structure was appreciated for its flexibility, contributing to the overall positive sentiment regarding cost-effectiveness and customer service excellence.
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TaskUs

Not yet reviewed

$50,000+

< $25 / hr

10,000+

Santa Monica, CA

Services provided

30% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +5 services

10% Content Moderation Services

5% AI Development

5% Compliance Consulting

5% Data Annotation Services

5% Generative AI

TaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.
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Zaphyre

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Fairfax, VA

Services provided

35% Sales Outsourcing

20% Email Marketing

15% Business Consulting +2 services

15% Content Writing Services

15% Market Research

Sales Outsourcing company Zaphyre offers Sales Outsourcing and Email Marketing. They are headquartered in Fairfax, Virginia.
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MedValue

4.5 1 review

$1,000+

< $25 / hr

2 - 9

Services provided

75% Back Office Outsourcing

25% Call Center Services

MedValue is a back-office service provider specializing in medical billing. Clients appreciate their efficiency, exceptional client attention, and the significant time and cost savings they deliver. However, there is room for improvement in their pricing structure. Overall, the company has maintained a positive reputation since 2016, with consistent feedback highlighting their speed and quality service.

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Industry Experience

MedValue has garnered positive feedback primarily in the manufacturing industry, specifically for back office services such as medical billing. Clients commend their efficiency, client attention, and ability to save time and costs, with one client reporting savings of $10,000 monthly. Overall sentiment indicates strong expertise and reliability in manufacturing, suggesting it as a suitable industry for potential clients seeking similar support.
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Manufacturing

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive MedValue as offering good value for money, particularly noting substantial monthly savings of $10,000 and efficient service that saves 20 hours of work per month. However, there are suggestions for improvement in cost efficiency. Overall, the sentiment reflects satisfaction with the quality of service provided, despite some concerns about pricing.
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Cimmons Integrated Services Private Limited

Not yet reviewed

$5,000+

$50 - $99 / hr

250 - 999

Bengaluru, India

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Cimmons Integrated Services Private Limited is a call center. The Bengaluru, India-based firm was established in 2020. Their services include Call Center Services and Customer Service Outsourcing.
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High Standards Technology, Inc.

4.5 1 review

Undisclosed

Undisclosed

10 - 49

Houston, TX

Services provided

50% IT Managed Services

30% Cybersecurity

10% Call Center Services +1 service

10% Sales Outsourcing

High Standards Technology, Inc. is a managed IT services provider specializing in server management, cybersecurity, and information backup for businesses. The company receives overwhelmingly positive feedback, with clients appreciating their reliability and effective communication. Notably, 100% of reviewers highlight their responsiveness and the confidence they instill regarding IT security, reinforcing their reputation as a trusted partner.

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Industry Experience

High Standards Technology, Inc. has demonstrated expertise primarily in the Other Industry, particularly with commercial plumbing contractors. Clients have praised their managed IT services, emphasizing strengths in cybersecurity, system monitoring, and effective communication. Users report high confidence in data security and responsiveness, indicating a strong overall sentiment. Potential clients in industries requiring robust IT support and data management may find High Standards Technology a suitable partner.
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Other Industry

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
High Standards Technology, Inc. is regarded as a valuable partner, particularly for their managed IT services. A client highlighted an investment of $300,000 over ten years, emphasizing their confidence in the company's ability to secure IT and data. Overall sentiment indicates strong satisfaction with their responsiveness and communication, with no noted areas for improvement. Clients recommend High Standards for their effective service and reliable support, reflecting a positive perception of cost versus value.
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Outbound Call Center FAQs

Outbound call centers offer business operations-focused services, such as conducting outgoing calls to customers and prospects. These companies represent their clients and handle tasks such as outbound sales, customer notifications, and data collection.

Outbound call centers are dedicated to proactively making outgoing calls; whereas inbound call centers are more engaged with reactive call support. These vendors leverage different technologies such as predictive dialers, call recording and analytics systems, and scripting tools.

Essentially, outbound call centers play an essential role in guiding the business towards success. They are primarily responsible for contacting and engaging with potential customers and existing customers. They work hand in hand with different departments to ensure customer satisfaction and consistently generate new business.

The cost of hiring a dedicated outbound call center company depends widely on several factors, including agent expertise, call volume, and location. The different pricing models applied by different service providers also impact pricing – some companies offer per-agent-per-hour structure, per-minute pricing, and per-lead pricing.

The average call center projects reviewed on Clutch cost less than $10,000 or less than $25 per hour. Check out our detailed pricing guide to find out more: Call Center Pricing Guide

Selecting the right outbound call center company is crucial for success and getting optimal ROI from your investment. Here are some key factors to consider when evaluating potential service providers:

Industry expertise and experience
Compliance and data security
Technology stack (the tools they use to conduct calls, track key metrics, and report data)
Agent quality and language proficiency
Scalability and customization (if they can tailor scripts, reporting formats, and adjust team size as you grow your business)
Industry reputation and client testimonials

Clutch can help you learn more about potential outbound call center partners. Our collection of client ratings and reviews is designed to help you identify their strengths and weaknesses.

Not knowing what warning signs to watch out for when working with an outbound call center can cost you time, money, and a damaged reputation. Be mindful of these red flags when evaluating and partnering with a potential service provider:

Lack of transparency in terms of pricing and service descriptions
No industry experience, especially for businesses in the financial services and medical sectors
Irregular or ineffective performance reporting
No customization offered
Record of data security lapses or poor data hygiene

Ignoring these red flags will just result in more headaches than wins. Knowing what to be wary of is part of hiring correctly.

Outbound call center companies cater to or focus on different industries. Some service providers are dedicated to specific markets such as medical and healthcare, while some can operate in different sectors such as travel and hospitality, real estate, and e-commerce and retail. Here are the common industries they serve and what solutions they typically offer:

E-commerce and retail: upselling/cross-selling calls, customer feedback gathering, and abandoned cart recovery solutions
Real estate: Cold calling for potential leads and appointment setting
Travel and hospitality: Promotional outreach, loyalty program campaigns
Healthcare and medical: Medical surveys, appointment reminders, and patient follow-ups
Financial services: Lead generation, debt collection, and appointment setting
Telecommunications: Upselling campaigns and customer retention programs
Legal services: Appointment setting, litigation support outreach, and client intake follow-ups
Technology and SaaS: User onboarding assistance, lead generation, and product demos

Finding the right team with in-depth experience and expertise in your market can help guide your project’s success.

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Reviews mention Efficient

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