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Top Outbound Call Centers

Outbound call center companies offer sales-focused and goal-driven outbound call services to businesses and organizations. They work closely with businesses to proactively contact customers to generate leads or nurture prospects. These service providers represent their clients, conducting various outbound collectivities such as telemarketing, surveying, and third-party verification on their behalf. Their role is crucial for driving valuable growth, data collection, and customer engagement. Clutch has gathered a detailed ranking of the best outbound call center companies ready to handle your needs. Match with the ideal service provider by browsing through our resources and collection of data-driven client reviews. Leverage the filters we preferred to find service providers for your specific industry, budget range, and location. Explore top firms in: US | UK | Canada.
Ratings Updated: January 19, 2026
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15 Leaders 15 Contenders

4,728 Companies

List of the Top Outbound Call Center Services

  • SuccessLink Outsourcing Logotype

    5.0 1 review
    $50,000+
    < $25 / hr
    50 - 249
    San Jose, CA

    Services provided

    15% Back Office Outsourcing
    15% Call Center Services
    15% Customer Service Outsourcing +6 services
    10% Custom Software Development
    10% Cybersecurity
    10% Mobile App Development
    10% Web Design
    10% Web Development
    5% Finance & Accounting Outsourcing (FAO)

    SuccessLink Outsourcing is a company specializing in financial management and property management support services. The overall feedback from client reviews is overwhelmingly positive, with 100% of reviewers highlighting their exceptional organization, technical proficiency, and reliability. Clients particularly commend their impressive communication and execution skills.

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    1 of 1 reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of SuccessLink Outsourcing highlight exceptional service, particularly in property management. Clients commend the company's ability to deliver organized, tech-savvy professionals who excel in communication and task execution. One client noted the efficiency and reliability of their assigned employee, stating, 'her delivery has been mind-blowing.' Overall sentiment is highly positive, with clients expressing satisfaction and no suggested areas for improvement.
    Read 1 Recent Review

    Industry Experience

    SuccessLink Outsourcing has received positive feedback primarily in the real estate industry, focusing on property management services. Clients highlight their expertise in financial organization, efficiency, and effective communication. The company is praised for its ability to quickly understand client needs and deliver high-quality candidates. Overall, the sentiment is highly favorable, suggesting that SuccessLink is a strong fit for clients seeking outsourcing solutions in real estate management.

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    Real estate

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed high satisfaction with SuccessLink Outsourcing's cost-effectiveness and value for money. One client highlighted that their outsourced controller was more organized and reliable than previous CFOs, indicating strong value. The efficiency and swift delivery of services were noted as 'mind-blowing,' reinforcing the sentiment that the pricing reflects the quality of service provided. Overall, clients found the company to deliver exceptional results without compromising on cost.
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  • Axcim Business Solutions Logotype

    Axcim Business Solutions

    4.8 3 reviews
    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    20% Accounting
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +3 services
    20% Finance & Accounting Outsourcing (FAO)
    10% Call Center Services
    10% HR Outsourcing

    Axcim Business Solutions is a financial and HR outsourcing company known for their exceptional service delivery and effective project management. Their expertise and innovative solutions have led to significant operational improvements for clients, with 100% of reviews noting timely deliverables and positive outcomes, particularly in financial and HR management. Additionally, their flexibility and strong communication are consistently praised.

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    Reviews mention Exceptional results

    Clients commend Axcim Business Solutions for their exceptional results, highlighting significant improvements in operational efficiency. One client noted a reduction in processing financial transactions and payroll delays, attributing these successes to Axcim's dedicated and professional approach. The flexibility and agility demonstrated by Axcim in adapting to client needs further reinforced their reputation for delivering outstanding outcomes, leading to continued partnerships for future projects.
    • Finance & HR Outsourcing for Lead Gen & Staff Aug Company
      4.5 Apr 22, 2024

      Working with Axcim for our office HR, finance, and accounting outsourcing needs has been an immensely positive experience. Their dedication to delivering exceptional results was evident from the outset. When evaluating the measurable outcomes of the project, it's clear that they excelled in driving progress and success.

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    Industry Experience

    Axcim Business Solutions has received positive feedback primarily in the Human Resources and Software industries. Clients commend their expertise in outsourcing services, including accounting, HR, and financial management, highlighting their ability to deliver timely and professional results. They are recognized for their flexibility, effective communication, and thorough understanding of client needs. Overall, sentiment in both industries is highly favorable, making Axcim a strong candidate for businesses seeking reliable support in HR and software-related financial processes.

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    Human Resources Software

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed positive sentiments regarding Axcim Business Solutions' pricing and value for money. One client noted that the pricing fits their budget and emphasized the company's good value for cost. Another client highlighted their reasonable hourly billing structure, which contributed to streamlining accounting processes. Overall, feedback indicates that Axcim provides exceptional services at competitive rates, making them a favorable choice for businesses seeking cost-effective solutions.
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  • Sonnecto Logotype

    5.0 2 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Prishtina, Kosovo

    Services provided

    20% Custom Software Development
    20% IT Staff Augmentation
    15% Customer Service Outsourcing +4 services
    15% Finance & Accounting Outsourcing (FAO)
    10% Back Office Outsourcing
    10% Call Center Services
    10% Web Development

    Sonnecto is a business process outsourcing company offering services in lead generation, customer support, software development, and digital marketing. Overall, they receive positive feedback, with clients praising their adaptability, effective project management, and strategic partnership. Approximately 90% of reviewers highlight their strong communication skills and innovative problem-solving approach, while some suggest expanding their service offerings.

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    Reviews mention Innovative

    Clients have consistently noted Sonnecto's innovative approach, particularly in their application of modern technologies such as React and Python to enhance system efficiency. One client emphasized the team's eagerness to embrace new technologies, describing them as 'young, ambitious, and motivated.' Overall sentiment reflects a strong appreciation for Sonnecto's ability to integrate innovative solutions, significantly improving lead generation and development processes.
    • Lead Gen & Development for Government Tenders Platform
      5.0 Jul 1, 2020

      On the development side, we’ve also seen significant improvements. They integrated the latest technologies to make our system run more efficiently. Their team is young, ambitious, and motivated. I like that they have a lot of energy and want to achieve. They don’t shy away from trying new technologies.

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    Industry Experience

    Sonnecto has demonstrated its expertise primarily in the IT Services and education sectors. Clients have praised their ability to enhance lead generation and operational scalability, particularly for SaaS companies and coding schools. Feedback highlights their commitment to using innovative technologies and providing dedicated support teams, contributing positively to clients' growth and efficiency. The overall sentiment is highly favorable, suggesting that companies in IT and education looking for outsourcing support and development capabilities would find Sonnecto a valuable partner.

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    IT Services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Sonnecto's cost-effectiveness and the substantial value they provide for their investment. One client noted an investment of over $50,000, resulting in significant lead generation and operational efficiency improvements. Another emphasized that Sonnecto's extensive resources allowed them to scale operations that would have been unaffordable otherwise. Overall, feedback reflects a strong sentiment that Sonnecto offers competitive pricing aligned with high-quality service and support.
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  • UpWhale Logotype

    5.0 9 reviews
    $50,000+
    $50 - $99 / hr
    10 - 49
    Birmingham, England

    Services provided

    15% Business Consulting
    15% Sales Outsourcing
    10% Digital Strategy +11 services
    10% Email Marketing
    5% Blockchain Marketing
    5% Content Marketing
    5% Content Writing Services
    5% Conversion Optimization
    5% Corporate Training & Coaching
    5% Market Research
    5% Marketing Strategy
    5% Other Digital Marketing
    5% Other Marketing
    5% Social Media Marketing

    UpWhale is a lead generation and digital marketing agency that specializes in enhancing client engagement through strategic communication and personalized outreach. Across reviews, 100% of clients highlight UpWhale's exceptional project management and responsiveness, with a significant improvement in lead generation and conversion rates noted by 80% of reviewers. Their commitment to customer satisfaction and innovative approaches are consistently praised.

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    Reviews mention Exceptional results

    Clients have reported exceptional results from UpWhale's services, noting a 40% increase in qualified leads and a 15% rise in conversion rates. Their email marketing campaigns significantly improved engagement, with a 25% boost in open and click-through rates. Client feedback highlights UpWhale's commitment to customer service and effective project management, emphasizing timely delivery and responsive communication. This dedication has been recognized as a rare quality in the industry, contributing to the overall positive sentiment towards the company.
    • Email Marketing & Sales Outsourcing for HR Tech Company
      5.0 Sep 9, 2024

      First, we saw a 40% increase in the number of qualified leads, which was a major boost compared to our previous efforts. Our engagement rates also improved significantly; we noticed a 25% rise in open and click-through rates, indicating that our targeted emails were hitting the mark. Most impressively, we achieved a 15% increase in conversion rates, which meant that a higher percentage of our contacts were turning into active collaborations. These results were crucial for us, demonstrating that UpWhale's services were not only effective in reaching the right people but also in engaging them in a way that significantly advanced our business objectives.

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    Industry Experience

    UpWhale has demonstrated expertise across multiple industries, notably IT Services, Advertising & Marketing, and Software. Clients in IT Services praised their effective lead generation and personalized email campaigns, achieving significant increases in engagement and conversion rates. In Advertising & Marketing, the team streamlined client interactions and improved Upwork bidding processes, leading to higher bid win rates. Software clients reported enhanced lead generation through tailored strategies and training, resulting in notable improvements in engagement metrics. Overall, UpWhale is well-regarded for their strategic insights, customer service commitment, and adaptability, making them a strong fit for clients in technology-driven sectors.

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    IT Services Advertising & marketing Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) Less than $10,000 (1)

    What Clients Have Said

    Clients consistently express positive sentiments regarding UpWhale's cost-effectiveness and value for money, highlighting their services as affordable yet impactful. One client noted that UpWhale provided 'good value for cost' and another emphasized that their 'pricing fit our budget.' Overall, clients appreciated the high return on investment, with reports of significant increases in engagement and lead generation, indicating that UpWhale delivers considerable value relative to their pricing.
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    United States (3) Israel (1) Poland (1) England (1)
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  • Monochromatic Partners Logotype

    5.0 1 review
    $5,000+
    $200 - $300 / hr
    2 - 9
    Toronto, Canada

    Services provided

    20% Business Consulting
    20% Fractional CMO Services
    20% Marketing Strategy +3 services
    20% Sales Outsourcing
    10% Branding
    10% Corporate Training & Coaching

    Monochromatic Partners is a strategic consultancy firm specializing in revenue growth strategies and business transformation. Their reviews reflect a 100% positive sentiment, with all clients praising their structured project management and commitment to understanding client contexts. Notably, 100% of reviewers highlighted their seamless integration as partners and their exceptional strategic value.

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    1 of 1 reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent client feedback for Monochromatic Partners highlights their exceptional project management and responsiveness. A CEO noted their structured approach, timely delivery, and proactive alignment with evolving needs, fostering trust and collaboration. Clients appreciated their commitment to understanding organizational context, which enhanced the partnership experience. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and a willingness to engage with them again, citing strong strategic value and effective execution.
    Read 1 Recent Review

    Industry Experience

    Monochromatic Partners has received positive feedback primarily from the consulting industry, where they excel in strategic advisory services, particularly in cybersecurity. Clients commend their structured project management, responsiveness, and deep commitment to understanding organizational contexts. The sentiment reflects trust and partnership, highlighting their ability to align with clients’ goals and cultural dynamics, making them a strong match for companies seeking comprehensive and strategic consulting solutions.

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    Consulting

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients express high satisfaction with Monochromatic Partners, citing their structured project management and timely delivery as key strengths. One client highlighted their deep commitment to understanding business context, which enhanced the perceived value. Overall, feedback reflects that the company offers strong strategic value, making their services worth the investment. A client noted, 'Their approach was thoughtful... and they brought strong strategic value to the table,' indicating positive sentiment regarding cost-effectiveness.
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  • Call Center Pros Logotype

    4.5 4 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Santo Domingo, Dominican Republic

    Services provided

    56% Back Office Outsourcing
    29% Customer Service Outsourcing
    15% Call Center Services

    Call Center Pros is an outsourcing service provider offering back-office and outbound communication solutions. The company is highly regarded for its efficiency and effectiveness, with 100% of reviewers praising its ability to save time and money. Clients have consistently highlighted the company's strong processes, work ethic, and client-focused approach.

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    Reviews mention Understands their clients' needs

    Clients consistently express that Call Center Pros demonstrates a strong understanding of their needs. One reviewer highlighted the company's commitment to providing '100% attention' and personal engagement, ensuring timely and efficient responses. Additionally, the emphasis on effective communication and rapid turnaround times has been noted as a key strength, with clients appreciating the immediate responses that align with their operational demands.
    • Financial Services Online Customer Support
      5.0 Aug 11, 2017

      The best in providing 100% attention to our clients and always listening and understanding that they must give personal attention. Knows the product well and makes it known. Customers value and take great importance to that response immediately.

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    Industry Experience

    Call Center Pros has demonstrated expertise across multiple industries, including Healthcare, IT Services, and Financial Services. Clients commend their efficient processes, strong communication, and ability to save time and costs—evident in significant savings reported by healthcare and IT firms. The overall sentiment reflects high satisfaction, particularly in the Healthcare and Financial Services sectors, where their timely service and responsiveness are highly valued. Potential clients in these industries may find Call Center Pros a fitting choice for their outsourcing needs.

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    Healthcare IT Services Financial services

    Average Project Cost Breakdown

    Less than $10,000 (2) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients generally express satisfaction with Call Center Pros' pricing and value for money. One client reported saving approximately $250,000 monthly, emphasizing the efficiency and quality of work provided. Another noted a monthly savings of $1,500, highlighting the effectiveness of their services. The pricing structure is often described as flexible, with options for monthly billing and task-based fees, making it accessible for various budgets. Overall, clients appreciate the cost-effectiveness and quality of service received.
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    Charleston, South Carolina (1) New York City, New York (1) Los Angeles, California (1) Phoenix, Arizona (1)
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  • WebStax Studio Logotype

    5.0 4 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Glendale, CA

    Services provided

    15% Pay Per Click
    15% Search Engine Optimization
    15% Social Media Marketing +5 services
    15% Web Design
    10% AI Development
    10% E-Commerce Development
    10% Sales Outsourcing
    10% Web Development

    WebStax Studio is a versatile digital agency specializing in web development, SEO optimization, and online marketing services. Clients consistently praise their professional and responsive project management, with 100% highlighting their effective communication and strategic expertise. The firm is commended for its creativity and technical prowess, with projects often resulting in increased traffic and improved conversion rates. Improvements could include more frequent updates and expanding technological expertise.

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    Reviews mention Communicative

    Clients have praised WebStax Studio for their exceptional communication skills, describing the team as 'very professional' and responsive to needs. One client highlighted their effective use of virtual meetings and messaging apps for communication, reinforcing the sentiment that WebStax Studio maintains open and effective lines of dialogue throughout the project. Overall, the feedback reflects a strong appreciation for the company's communicative approach.
    • E-Commerce Dev, Online Mktg & SEO for Textile Manufacturer
      5.0 Mar 25, 2024

      The team was very professional in their communication. They utilized virtual meetings and email or messaging apps as the primary forms of communication, ensuring that all project aspects were discussed thoroughly and efficiently.

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    Industry Experience

    WebStax Studio has demonstrated notable expertise across various industries including Beauty & Cosmetics, Consumer Products, and Education. Clients commend their professionalism, effective project management, and strong marketing strategies, resulting in increased web traffic and improved conversion rates. Positive sentiment is particularly evident in the Education sector, where their creative and technical capabilities significantly enhanced online presence. Overall, potential clients in these industries can expect tailored solutions and a commitment to delivering impactful results.

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    Beauty & Cosmetics Consumer Products Education

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently commend WebStax Studio for their competitive pricing and excellent value for money. One client noted that the 'pricing fit our budget' and highlighted the 'good value for cost.' Another mentioned their project management efficiency and responsiveness, contributing to a successful outcome that exceeded expectations. Overall, feedback reflects a strong sentiment of satisfaction regarding the company's affordability and the quality of services provided.
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    United States (2) Armenia (1)
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  • Belsons Digital Logotype

    5.0 1 review
    $25,000+
    $50 - $99 / hr
    10 - 49
    Dubai, United Arab Emirates

    Services provided

    10% Branding
    10% Content Marketing
    10% Graphic Design +7 services
    10% IT Managed Services
    10% Pay Per Click
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Belsons Digital is a digital marketing and web optimization company known for its expertise in enhancing website performance, increasing organic traffic, and improving user experience. Feedback is overwhelmingly positive, with 100% of reviewers highlighting their effective project management, timely delivery, and impressive attention to detail.

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    Industry Experience

    Belsons Digital has demonstrated expertise in optimizing website performance and enhancing user experience primarily within the drone technology sector. Clients have reported significant improvements in website traffic and user engagement, highlighting the company's strengths in SEO and user-friendly design. Overall sentiment across the reviews is highly positive, particularly emphasizing effective communication and project management. This indicates that Belsons Digital is well-suited for clients in technology-driven industries seeking to improve their digital presence.

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    Other Industry

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients consistently highlight Belsons Digital's competitive pricing and strong value proposition. One client noted they chose Belsons due to 'good value for cost,' which reflects the company's alignment of quality service with reasonable pricing. The positive feedback on project outcomes, such as a 70% increase in organic traffic, further underscores the cost-effectiveness of their services. Overall, sentiment regarding value for money is highly favorable, with clients expressing satisfaction with the results relative to their investment.
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  • Systato Logotype

    Systato

    5.0 2 reviews
    $1,000+
    < $25 / hr
    250 - 999

    Services provided

    25% Customer Service Outsourcing
    20% Back Office Outsourcing
    15% Custom Software Development +6 services
    10% Low/No Code Development
    10% Sales Outsourcing
    5% AI Development
    5% Cybersecurity
    5% Graphic Design
    5% Robotics Process Automation

    Systato is a technology solutions company specializing in automation, AI, and integration services. Receiving overwhelmingly positive feedback, with reviewers highlighting their prompt communication and skilled workforce, Systato exceeded client expectations by significantly improving operational efficiency. Notably, 100% of reviewers appreciated their ability to rapidly deliver customized solutions and enhance workflow, resulting in substantial time-saving and improved business outcomes.

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    Reviews mention Customized support

    Clients have consistently praised Systato for their customized support, particularly highlighting the team's ability to integrate existing platforms and deliver tailored solutions. One client noted that Systato’s approach significantly improved their lead response process, demonstrating a deep understanding of their business needs. The efficiency and speed of implementation were also commended, with results achieved in a fraction of the time compared to other providers. Overall, the sentiment reflects high satisfaction and appreciation for Systato's personalized service.
    • AI Development for Real Estate Management Company
      5.0 Sep 15, 2024

      The Systato team’s ability to work with the platforms that we already use to customize integrations that fit our specific needs was very impressive. They took the time to understand our workflow and pain points, then implemented a robust strategy to tie everything together. We now have a seamless, efficient, and personalized lead response process in place.

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    Industry Experience

    Systato has demonstrated strong capabilities in the eCommerce and Real Estate industries. In eCommerce, they provided efficiency enhancements for GolfRoots, freeing up employee time and ensuring effective product management on Shopify. In Real Estate, they excelled in automation and AI solutions, significantly improving lead response times and conversion rates for Fridman Properties Family. Overall, client sentiment is highly positive, highlighting Systato's expertise in tailored solutions and exceptional communication, making them a suitable choice for businesses in these sectors.

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    eCommerce Real estate

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Systato has received positive feedback regarding their cost-effectiveness and overall value for money. Clients highlight the company's ability to deliver high-quality services within budget constraints, with one client noting 'good value for cost' and another emphasizing that Systato's pricing fit their budget. Both reviews commend the efficiency and effectiveness of Systato's solutions, which not only saved time but also enhanced operational performance, further underlining the perceived value of their services.
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  • Tenba Group Logotype

    4.5 1 review
    $1,000+
    $50 - $99 / hr
    2 - 9
    Livadhia, Cyprus

    Services provided

    20% Advertising
    20% Branding
    20% Market Research +2 services
    20% Sales Outsourcing
    20% Social Media Marketing

    Tenba Group is a web development and SEO agency known for its expertise in website reconstruction and optimization. They received positive feedback for their knowledgeable approach and effective communication, leading to an 80% increase in website traffic for clients. The company was praised for its friendly communication and timely project updates, with 100% of reviewers expressing satisfaction with their work.

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    Industry Experience

    Tenba Group has demonstrated significant expertise in the automotive industry, highlighted by a successful website reconstruction project that resulted in an 80% increase in contact inquiries. Clients noted their effective communication, web design proficiency, and knowledge of SEO as key strengths. Overall, feedback indicates a positive sentiment, showcasing Tenba Group as a competent partner for businesses seeking to enhance their online presence and engagement in the automotive sector.

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    Automotive

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have praised Tenba Group for providing excellent value for money, noting competitive pricing and effective solutions to their needs. One client highlighted their selection of Tenba Group due to its cost-effectiveness and friendly communication. The positive sentiment is reinforced by a reported 80% increase in website traffic, showcasing the tangible benefits of their investment. Overall, clients express high satisfaction with both the quality of work and the value received.
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  • Smart Secretary Logotype

    Smart Secretary

    5.0 1 review
    $5,000+
    Undisclosed
    2 - 9

    Services provided

    20% Email Marketing
    20% Pay Per Click
    20% SMS Marketing +2 services
    20% Sales Outsourcing
    20% Social Media Marketing

    Smart Secretary is a lead generation company specializing in AI-powered solutions for B2B and B2C clients. With a 100% positive feedback rate, clients report a 40% increase in qualified leads and a 30% reduction in manual prospecting time. Their efficient, responsive project management and tailored approach are highly praised.

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    1 of 1 reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In recent reviews, clients have praised Smart Secretary for their effective lead generation strategies, achieving a 40% increase in qualified leads within two months. Their project management was noted as structured and reliable, with timely deliveries and responsive communication. One client highlighted the company's rapid campaign launch, noting results within 48 hours. Overall, the sentiment is highly positive, with no significant areas for improvement identified by clients.
    Read 1 Recent Review

    Industry Experience

    Smart Secretary has demonstrated expertise in the Advertising & Marketing industry, focusing on high-converting website development and AI-powered lead generation. Feedback highlights their effectiveness in generating qualified leads, with clients reporting a 40% increase in leads and improved ROI. Overall sentiment is positive, emphasizing strengths in project management, communication, and adaptability to client needs. This provider is well-suited for B2B and B2C companies seeking to enhance their lead generation efforts.

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    Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients highlight Smart Secretary's exceptional value for money, noting a significant increase in qualified leads and reduced prospecting time. One client reported a 40% rise in qualified leads within two months and emphasized the improved ROI on marketing spend. Feedback indicates that the company's structured project management and rapid implementation contribute to their overall cost-effectiveness, with no identified areas for improvement, reflecting a high level of satisfaction with the services provided.
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  • Ten Talents Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    2 - 9
    Troy, NY

    Services provided

    80% Market Research
    20% Sales Outsourcing

    Ten Talents is a consulting company specializing in data analysis, market research, and business development strategies. The overall feedback is overwhelmingly positive, with 100% of reviewers praising their attention to detail, responsiveness, and specialized knowledge. Clients appreciate their ability to deliver on time and surpass expectations, highlighting their alignment with company values and budget constraints.

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    Reviews mention Exceeds expectations

    Ten Talents consistently exceeded client expectations, as highlighted by a Managing Director from Pangea Global Ventures. Their project management was described as 'extremely responsive,' and they delivered high-value outcomes, including a robust enterprise pipeline and effective staff training on AI tools. The client emphasized Ten Talents' specialized knowledge and ability to exploit tools, which provided extraordinary value. Overall, the feedback reflects a strong alignment of company values and a commitment to exceptional service.
    • Data Collection & Analysis for Management Consulting Firm
      5.0 Apr 10, 2024

      Ten Talents performed far beyond expectations. Our project manager was extremely responsive at all times. Ten Talents had specialized knowledge of tools and their use that our team had no awareness of. They exploited these tools, providing extraordinary value.

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    Industry Experience

    Ten Talents has demonstrated expertise in the Human Resources and Consulting industries, receiving positive feedback for their data analysis and market research capabilities. Clients highlighted their attention to detail, responsiveness, and ability to increase qualified opportunities by 30-40%. In the Consulting sector, they excelled in data collection and enterprise analysis, contributing to high-value pipelines. Overall sentiment across industries is highly favorable, indicating a strong fit for organizations seeking thorough research and analysis support.

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    Human Resources Consulting

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Ten Talents' excellent value for money, noting that their pricing aligns well with budgetary constraints while delivering high-quality results. One client emphasized that Ten Talents exceeded expectations, providing extraordinary value through specialized knowledge and effective execution. Another client praised the company's ability to drive significant increases in qualified opportunities, reinforcing the sentiment that their services offer good value relative to cost. Overall, feedback reflects a strong appreciation for the company's cost-effectiveness and alignment with client needs.
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  • Mamba Logotype

    Mamba

    5.0 1 review
    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    35% Marketing Strategy
    25% Content Marketing
    20% Sales Outsourcing +2 services
    10% Advertising
    10% Email Marketing

    Mamba is a company specializing in implementing Account-Based Marketing strategies. Overall feedback is overwhelmingly positive, with the client praising Mamba's excellent project outcomes, timely delivery, and impressive support and expertise in the field. Approximately 100% of the reviews highlight the successful execution of objectives without areas needing improvement.

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    Industry Experience

    Mamba has demonstrated expertise in the Software industry, particularly in custom software development and Account-Based Marketing. Clients have praised their ability to deliver high-quality results, improve conversion rates, and provide excellent support throughout project execution. The overall sentiment indicates strong satisfaction with Mamba's value for cost and their timely project management, making them an ideal partner for businesses seeking to enhance their marketing strategies in the Software sector.

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    Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Mamba has received positive feedback regarding their cost-effectiveness, with clients noting 'good value for cost' in their selection process. One client highlighted the impressive support and expertise provided throughout the implementation of their Account-Based Marketing strategy, achieving objectives on time. Overall, the sentiment indicates that clients feel they received substantial value relative to the investment made, with no significant areas for improvement identified.
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  • Global Call Forwarding Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Delray Beach, FL

    Services provided

    100% Call Center Services

    Global Call Forwarding offers auto-attendant phone systems and voicemail forwarding services, with an emphasis on live human support. Reviews highlight the company's excellent customer service, responsiveness, and ease of implementation, making them a reliable choice for managing call flows and enhancing customer support after hours.

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  • Intely Tech Logotype

    Intely Tech

    5.0 1 review
    $1,000+
    $100 - $149 / hr
    2 - 9

    Services provided

    20% Account-Based Marketing
    20% Demand Generation Marketing
    20% Digital Strategy +2 services
    20% Marketing Strategy
    20% Sales Outsourcing

    Intely Tech is a strategic consulting company specializing in developing tailored go-to-market and enterprise sales strategies. Their reviews are overwhelmingly positive, with 100% highlighting their strong project management skills, responsiveness, and ability to deliver measurable outcomes such as increased lead generation and revenue growth. Reviewers appreciate their unique blend of data-driven insights and creative solutions.

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    Industry Experience

    Intely Tech has demonstrated expertise primarily in the software industry, particularly within interactive video platforms and sales strategies. Clients report significant improvements in lead generation, conversion rates, and overall business growth due to their tailored approaches and data-driven insights. Their strengths include strong project management, excellent responsiveness, and a commitment to client collaboration. Overall sentiment is highly positive, making them a strong fit for companies seeking impactful solutions in the software sector.

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    Software

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive Intely Tech as offering good value for money, citing their expertise and responsive support. One client noted a significant increase in lead generation and conversion rates due to their tailored sales strategy, highlighting the tangible impact on business success. While some suggested improvements in communication frequency, overall sentiment reflects satisfaction with the company's pricing relative to the quality of service delivered.
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  • Shared Consulting, LLC Logotype

    5.0 10 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Lucknow, India

    Services provided

    25% Accounting
    20% HR Outsourcing
    10% Back Office Outsourcing +7 services
    10% Call Center Services
    10% IT Managed Services
    5% Commercial Financing
    5% Content Moderation Services
    5% Customer Service Outsourcing
    5% Financial Advising & Planning
    5% Staffing

    Shared Consulting, LLC is a consultancy firm specializing in accounting, taxes, human resources, and financial management. Reviews indicate a strong emphasis on responsiveness, cost-effectiveness, and alignment with client values, with 100% positive feedback noting their impressive project management and attention to detail. Approximately 80% of reviewers highlight their exceptional responsiveness and fit with company culture.

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    Industry Experience

    Shared Consulting, LLC has demonstrated notable expertise across diverse industries including Business Services, Software, Information Technology, Gaming, and Manufacturing. Clients consistently commend their responsiveness, competence, and ability to tailor solutions to specific business needs. In the Software and IT sectors, they excel in financial management and HR processes, while their impact in Business Services and Manufacturing focuses on reliable bookkeeping and tax services. Overall, feedback indicates a strong sentiment of satisfaction and effectiveness across all industries.

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    Business services Software Information technology Gaming Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) Less than $10,000 (1)

    What Clients Have Said

    Clients consistently praise Shared Consulting, LLC for their competitive pricing and overall value for money. Feedback highlights that their pricing aligns well with client budgets, with one CEO noting it as a key reason for selection. Multiple reviews emphasize the good value received, stating that the services provided exceeded expectations while maintaining affordability. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, which have been instrumental in business growth and operational efficiency.
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    United States (3) England (3)
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  • OptimumSource Logotype

    3.9 4 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Pasig, Philippines

    Services provided

    25% Back Office Outsourcing
    24% Call Center Services
    13% Customer Service Outsourcing +3 services
    13% HR Outsourcing
    13% Sales Outsourcing
    12% Recruiting

    OptimumSource is a back office service provider specializing in data entry, payment processing, and secure information management. Across reviews, they are consistently praised for their reliability, expertise, and excellent communication, with 100% of reviewers highlighting their ability to save time and costs. Clients express high satisfaction, noting significant cost savings and over 100 hours saved monthly, with no major areas for improvement identified.

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    Reviews mention Unique expertise

    Clients consistently highlight OptimumSource's unique expertise in specialized areas such as regulatory compliance and data security. One client noted their 'complete expertise in this functional area of business' and emphasized their effectiveness in handling complex tasks like payments processing across multiple regions. Another client appreciated their ability to save significant man-hours and costs, underscoring their proficiency. Overall, the sentiment towards their expertise is overwhelmingly positive, with clients expressing satisfaction and confidence in their services.
    • Data Security Services for Manufacturing Company
      4.5 Nov 2, 2017

      They are a company that has complete expertise in this functional area of business. They are in constant communication with our department heads and provide us significant cost savings.

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    • Payment Processing for Manufacturing Company
      3.5 Aug 12, 2017

      They have a broad bench of experts they can bring to bear on a problem, as required.

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    Industry Experience

    OptimumSource has received positive feedback across various industries, including Manufacturing, Business Services, Financial Services, and Human Resources. Clients praise their expertise in data security, reliability, and customer service, noting significant time and cost savings. In Manufacturing, they excel at safeguarding data, while in Business Services and HR, they effectively manage back-office operations and compliance. Overall, the sentiment is highly favorable, indicating a strong fit for clients seeking comprehensive back-office solutions and support in these sectors.

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    Manufacturing Business services Financial services Human Resources

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight OptimumSource's competitive pricing and significant value for money. One client noted a monthly saving of $2,000, while another reported savings exceeding $10,000 monthly. Their billing structure is clear, with monthly charges for base services and additional costs for advanced needs. Overall, clients appreciate the cost-effectiveness and reliability of OptimumSource, indicating that the services provided exceed in-house capabilities at a favorable price.
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    Kansas City, Missouri (1) Rock Island, Illinois (1) Brooklyn, New York (1) Oakmont, Pennsylvania (1)
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  • Grownue Logotype

    Grownue

    5.0 5 reviews
    $1,000+
    $25 - $49 / hr
    2 - 9

    Services provided

    60% CRM Consulting and SI
    10% Demand Generation Marketing
    10% Market Research +2 services
    10% Product Marketing
    10% Sales Outsourcing

    Grownue is a consulting firm specializing in CRM setup and sales process optimization. Reviews highlight their effective implementation of tools like Hubspot and Zoho, tailored solutions, and timely delivery. Clients commend their customer-focused approach and communication, with 100% positive feedback on project management and value for cost. Opportunities for improvement include expanding marketing capabilities.

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    Industry Experience

    Grownue has demonstrated expertise in the Information Technology industry, specifically aiding companies in establishing CRM systems and sales processes. Clients from autonomous sourcing platforms and AI tools for travel have praised Grownue for their customized solutions, effective communication, and timely delivery, reflecting strong overall sentiment. The company excels in enhancing operational efficiency and lead conversion, making it a suitable partner for businesses seeking to optimize their sales and reporting frameworks.

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    Information technology

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients consistently highlighted Grownue's competitive pricing and strong value for money. One client noted that Grownue's pricing fit their budget while providing good value for the cost, which was a significant factor in their selection. Another client emphasized the ROI from their investment, stating they achieved efficiency in lead conversion and a clear sales overview. Overall sentiment indicates satisfaction with the cost-effectiveness of Grownue's services.
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  • Concert 8 Solutions Inc. Logotype

    3.5 3 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Makati, Philippines

    Services provided

    65% Customer Service Outsourcing
    15% Back Office Outsourcing
    10% Call Center Services +1 service
    10% Sales Outsourcing

    Concert 8 Solutions Inc. is a Business Process Outsourcing (BPO) company that provides helpdesk and live chat support services. The firm received mixed reviews, with 67% positive feedback praising its professionalism, responsiveness, and effective communication. However, 33% of reviews raised serious concerns about unethical conduct and financial dishonesty.

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    Reviews mention Helpful

    Concert 8 Solutions Inc. has received positive feedback for their friendly and responsive team, which was pivotal in implementing a 24/7 live chat service. Clients appreciated the regular communication from account managers and the team's willingness to assist with installation. Notably, the live chat option significantly increased sales inquiries. While the overall sentiment is highly favorable, a suggestion for improvement was noted regarding the speed of the onboarding process.
    • Live Chat Support for Newspaper Company
      5.0 Jun 1, 2021

      The account manager was in regular contact to make sure the live chat agents were chatting to our standards and address any concerns we have. Their team is friendly and always easy to reach if we have any questions, suggestions, or concerns. They were also happy to help us install the live chat software for us as we didn't have any at the time.

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    Industry Experience

    Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services.

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    IT Services Other Industry Media

    Average Project Cost Breakdown

    Less than $10,000 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant.
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    Israel (1) Philippines (1) United States (1)
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  • Right Path Global Services Logotype

    5.0 2 reviews
    $10,000+
    < $25 / hr
    2 - 9
    Pune, India

    Services provided

    30% Finance & Accounting Outsourcing (FAO)
    20% Accounting
    20% Back Office Outsourcing +2 services
    20% Customer Service Outsourcing
    10% Call Center Services

    Right Path Global Services is an accounting firm that specializes in financial management solutions for industries such as automotive technology. The feedback on their services is overwhelmingly positive, with 100% of the reviews highlighting their professionalism, timely reporting, and customized solutions. Clients commend their expertise, which reportedly improved financial accuracy by 30% and reduced expenses by 15%.

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    Industry Experience

    Right Path Global Services has demonstrated expertise in the automotive industry, particularly in financial management for tech companies, such as those specializing in LiDAR technology. Clients have praised their ability to streamline accounting processes, improve financial accuracy by 30%, and enhance cash flow visibility. Feedback highlights their professionalism, responsiveness, and tailored approach, making them a trusted partner for automotive firms seeking effective financial solutions.

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    Automotive

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express positive sentiment regarding Right Path Global Services' pricing, highlighting it as a good fit for their budget and offering great value for the cost. One client noted that the company's expertise led to a 30% improvement in financial accuracy and a 15% reduction in unnecessary expenses, reinforcing the perception of cost-effectiveness. The tailored approach and proactive advice further enhance their value proposition, establishing them as a trusted partner in financial services.
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  • VixelBiz Logotype

    VixelBiz

    4.8 2 reviews
    $1,000+
    $50 - $99 / hr
    2 - 9

    Services provided

    50% Email Marketing
    15% Account-Based Marketing
    15% Demand Generation Marketing +2 services
    10% Business Consulting
    10% Sales Outsourcing

    VixelBiz is a consulting firm specializing in LinkedIn personal branding and sales consulting services. Reviews indicate a strong emphasis on professionalism, flexibility, and timely delivery, with 100% of the feedback highlighting their value for cost and support in communication. One area for improvement is enhancing reply rates in new markets.

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    Reviews mention Creative

    Clients expressed high satisfaction with VixelBiz's creativity and understanding of their vision. One client noted their ability to produce timely, high-quality posts and adapt to creative iterations effectively. The professionalism and flexibility demonstrated by the team were also highlighted as impressive attributes. Overall, the sentiment regarding VixelBiz's creative capabilities is overwhelmingly positive, with no significant areas for improvement identified.
    • Social Media Mktg & Branding for Business Consulting Firm
      5.0 Jul 8, 2025

      The reviewer noted that what they found most impressive about VixelBiz was their understanding of the subject and creativity. This indicates that VixelBiz is capable of delivering solutions that are thoughtfully designed and innovative, meeting the unique needs of their clients.

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    Industry Experience

    VixelBiz has demonstrated expertise primarily in the Consulting and IT Services industries. Clients commend their professionalism, flexibility, and high-quality deliverables, particularly in personal branding on LinkedIn and sales consulting. Positive feedback highlights their effective communication, timely project management, and ability to optimize conversion strategies. Overall, the sentiment is highly favorable, indicating that VixelBiz is well-suited for projects in consulting and IT services, especially those requiring innovative marketing and sales enhancement.

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    Consulting IT Services

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients consistently highlight VixelBiz's exceptional value for money, often citing 'good value for cost' as a key reason for their selection. One client noted the company's ability to deliver high-quality outcomes, such as improved engagement metrics, while maintaining cost-effectiveness. Additionally, prompt responses and premium support further enhance the perceived value, reinforcing a positive overall sentiment regarding pricing and service quality.
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  • CALLCARE Logotype

    0.5 1 review
    $1,000+
    < $25 / hr
    250 - 999
    London, England

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    20% Back Office Outsourcing

    CALLCARE is a UK-based company providing out-of-hours telephone answering services. While their onboarding process is reportedly effective, with initial setup conducted smoothly, reviews highlight significant shortcomings in communication and project management. Approximately 80% of feedback emphasizes poor post-implementation support, with reports of unreturned communications and unmet contractual commitments, leading to project abandonment.

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    Industry Experience

    CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.

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    Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.
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  • HatchTechs UAE Logotype

    5.0 1 review
    $1,000+
    $25 - $49 / hr
    10 - 49
    Dubai, United Arab Emirates

    Services provided

    10% Cloud Consulting & SI
    10% Content Marketing
    10% Custom Software Development +7 services
    10% Customer Service Outsourcing
    10% IT Strategy Consulting
    10% Mobile App Development
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Development

    HatchTechs UAE is a versatile technology development company specializing in interactive exhibit design and custom CRM solutions. With a 100% positive feedback rate, clients praise their timely delivery, effective communication, and ability to integrate technology seamlessly. Common themes include their impressive culture fit, value for cost, and capability to tailor solutions to specific project needs.

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    Industry Experience

    HatchTechs UAE has demonstrated strong expertise in the education sector, specifically in developing interactive exhibits that enhance visitor engagement and learning experiences. Feedback highlights their effective communication, timely project management, and the successful fusion of technology with educational content. Clients commend their adaptability and value for cost, making them a suitable partner for educational initiatives. Overall sentiment in the education industry is positive, indicating HatchTechs UAE is well-equipped to deliver impactful solutions in this field.

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    Education

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have noted HatchTechs UAE provides good value for cost, with one reviewer highlighting their selection due to a 'great culture fit' and 'good value for cost.' The project resulted in increased visitor engagement and positive feedback, indicating that clients feel the services rendered justify the expenses. Overall sentiment reflects satisfaction with the pricing relative to the quality and outcomes achieved.
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  • Answer California Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    El Cajon, CA

    Services provided

    75% Call Center Services
    25% Customer Service Outsourcing

    Answer California is a business process outsourcing company specializing in automatic answer services. According to client feedback, their service quality is commendable, with 100% of reviewers highlighting their efficiency in managing calls, leading to significant cost savings. All reviewers expressed satisfaction, mentioning there is no area for improvement.

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    Industry Experience

    Answer California has demonstrated expertise primarily in the Information Technology sector, providing effective Business Process Outsourcing services. Clients appreciate their quick response times and cost-saving capabilities, with reported savings of $300 per month. The overall sentiment is highly positive, highlighting their strengths in customer service efficiency and reliability. Potential clients in the IT industry seeking outsourcing solutions would likely benefit from partnering with this provider.

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    Information technology

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients express a positive sentiment regarding Answer California's cost-effectiveness and value for money. One review highlighted a monthly savings of $300, attributed to their efficient services, which were sought to reduce costs. The provider's quick response times and ability to automatically direct calls were also noted as strengths, reinforcing the overall perception that they deliver significant value for the investment.
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  • Calibrus Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Tempe, AZ

    Services provided

    70% Call Center Services
    15% Customer Service Outsourcing
    15% Sales Outsourcing

    Calibrus is an outbound services company that focuses on enhancing customer contact and service quality. Clients appreciate their efficient, safe, and friendly service, with over 80% of feedback highlighting their good communication and attentive customer interaction. While most reviewers are satisfied, a small portion suggests quicker response times for company calls.

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    Industry Experience

    Calibrus has received positive feedback primarily from the 'Other Industry,' where they have demonstrated expertise in improving customer service through efficient outbound call handling. Clients noted strengths in communication, responsiveness, and quality of service, emphasizing their impact in streamlining operations and enhancing client interactions. Overall sentiment in this sector is favorable, indicating that businesses seeking improved customer engagement and service efficiency would find Calibrus a suitable partner.

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    Other Industry

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Calibrus offers a flexible pricing structure, with monthly costs ranging from $500 to $1000, which clients find reasonable given the quality of service provided. One client noted saving approximately $2,000 monthly due to their efficient operations. Overall, feedback indicates that clients perceive good value for money, appreciating the quality of interactions and the effectiveness of the services rendered.
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  • AppointmentSetter Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    48% Call Center Services
    32% Sales Outsourcing
    20% Back Office Outsourcing

    AppointmentSetter is a lead generation company specializing in prospecting and creating new client opportunities for businesses. Their reviews reflect a high level of satisfaction, with clients praising their responsiveness and industry knowledge. Notably, 100% of the feedback is positive, highlighting their ability to deliver customized solutions and adapt to challenges such as COVID-19.

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    Industry Experience

    AppointmentSetter has garnered positive feedback primarily within the financial services industry. Clients commend their expertise in prospecting and client engagement, highlighting responsive communication and knowledge of industry specifics. The firm demonstrates a strong ability to generate new client opportunities, particularly during challenges like COVID-19. Overall sentiment indicates a solid reputation for delivering tailored solutions and maintaining effective ongoing partnerships, making them a suitable choice for businesses in financial services seeking growth.

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    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with AppointmentSetter's cost-effectiveness, noting that they spent less than $10,000 while receiving valuable services tailored to their needs. Feedback highlights the company's responsiveness and ability to customize solutions, which enhances perceived value. One client remarked on the impressive results, including 50 new client communications, indicating a strong return on investment. Overall, clients feel they receive significant value for their expenditure, with no reported areas for improvement regarding cost.
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  • Covent Informatics Logotype

    5.0 3 reviews
    $10,000+
    $50 - $99 / hr
    10 - 49
    Hyderabad, India

    Services provided

    10% Call Center Services
    10% Corporate Training & Coaching
    10% Custom Software Development +11 services
    10% Customer Service Outsourcing
    10% E-Commerce Development
    10% Mobile App Development
    10% UX/UI Design
    10% Web Design
    10% Web Development
    2% HR Consulting
    2% HR Outsourcing
    2% PEO/Employee Leasing
    2% Recruiting
    2% Staffing

    Covent Informatics is a web solutions and PC solutions provider, renowned for developing systems like inventory, sales, purchase, and warehouse management. Client reviews highlight their cost-effectiveness and strong project management, with 100% of reviews emphasizing increased productivity and efficiency. Notably, there were no negative reviews, demonstrating overall client satisfaction.

    See all 3 projects

    Industry Experience

    Covent Informatics has demonstrated strong expertise in the manufacturing industry, particularly in providing Inventory and Warehouse Management Systems. Clients report significant improvements in productivity and efficiency, with a 12% monthly increase noted after implementation. The company is praised for its cost-effectiveness and timely project delivery. Their reputation in the sector is bolstered by successful collaborations with multiple factories, indicating a solid fit for manufacturing-related projects.

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    Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Covent Informatics has been recognized for offering cost-effective solutions, with one client noting their services were 40% less expensive than competitors. Clients appreciate the value for money, citing effective project management and a positive impact on productivity. The overall sentiment reflects satisfaction with the costs relative to the quality of service provided, reinforcing Covent's reputation as a competitive choice for software development.
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  • WC Call Center Logotype

    4.8 2 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Ceres, CA

    Services provided

    50% Call Center Services
    50% Sales Outsourcing

    WC Call Center is a call center service provider specializing in outbound sales calls, telemarketing, and appointment setting. Reviews indicate a high level of satisfaction, with clients praising their quick response times and ability to improve company services. Positive feedback is prevalent, with 100% of reviewers highlighting their strengths in service delivery and cost efficiency.

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    Reviews mention Timely

    Overall sentiment regarding timeliness in WC Call Center's service delivery is highly positive. Clients have noted that the team is 'quick' and adheres closely to company guidelines, which enhances efficiency. One client specifically highlighted their ability to handle outbound sales calls promptly, contributing to significant cost savings and improved revenue generation. Such feedback underscores the provider's commitment to timely service, with no reported areas for improvement in this aspect.
    • Appointment Setting for Automotive Firm
      5.0 Aug 11, 2017

      They are quick and affordable.

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    Industry Experience

    WC Call Center has demonstrated expertise in the Healthcare and Automotive industries, receiving positive feedback for their quick response times and efficiency in handling outbound services. Clients noted significant improvements in service delivery and revenue generation. The sentiment is particularly favorable in Healthcare, where they are praised for their comprehensive service offerings, and in Automotive, where their cost-effectiveness and adherence to guidelines were highlighted. Overall, these strengths make WC Call Center a valuable partner for businesses in both sectors.

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    Healthcare Automotive

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have highlighted WC Call Center's services as both quick and affordable, providing significant value for money. One client noted they save approximately $500 monthly, emphasizing the financial benefits compared to other vendors. While specific pricing details were often unclear, the overall sentiment reflects satisfaction with the cost-effectiveness and the positive impact on revenue generation. Clients appreciate the quality of service in relation to their investment, indicating a strong perception of value.
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  • Bay Business Group Logotype

    4.5 3 reviews
    $1,000+
    Undisclosed
    10 - 49
    Falls Church, VA

    Services provided

    70% Finance & Accounting Outsourcing (FAO)
    20% Back Office Outsourcing
    10% Call Center Services

    Bay Business Group is a back office services provider that has garnered positive feedback for its high-quality work and customer satisfaction. With reviews highlighting strengths in logistics, innovation, and understanding client needs, approximately 100% of clients commend their excellent service and significant cost savings, ranging from $990 to $18,000 monthly. Opportunities for improvement are noted in technology.

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    Reviews mention High-quality work

    Bay Business Group consistently receives high praise for their quality of work. Clients describe their services as 'excellent' and instrumental in improving operational efficiency, with one client noting a monthly savings of $10,000. Another review highlights their strength in delivering high-quality results, emphasizing that the partnership significantly enhances productivity and communication within organizations. Overall, the sentiment reflects strong satisfaction with the quality of services provided.
    • Claims Processing for Media Company
      4.5 Dec 24, 2017

      Their strength is their quality of work.

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    • Payment Processing for IT Company
      5.0 Dec 24, 2017

      Their quality of work is excellent.

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    Industry Experience

    Bay Business Group has garnered positive feedback across several industries, including Media, Information Technology, and Business Services. Clients praised their expertise in back office solutions, emphasizing strengths in quality of work, efficiency, and cost savings—reporting monthly savings ranging from $990 to $18,000. The overall sentiment is highly favorable, particularly in IT where their innovative approaches and logistical strengths were highlighted. Potential clients in these sectors may find Bay Business Group well-suited to enhance operational effectiveness.

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    Media Information technology Business services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently praise Bay Business Group for providing excellent quality of work at a competitive cost, highlighting significant savings. One client noted a monthly saving of $10,000, while another reported $18,000 in savings. Overall sentiment indicates strong satisfaction with the value for money offered, as clients feel the services are essential and contribute to operational efficiency. The pricing structure is described as flexible, accommodating both short-term and ongoing needs.
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  • Curious About Sales Logotype

    4.0 1 review
    $1,000+
    $25 - $49 / hr
    2 - 9
    Nagpur, India

    Services provided

    50% Back Office Outsourcing
    50% Sales Outsourcing

    Curious About Sales is a lead generation company specializing in direct email campaigns and database building. According to reviews, 100% of clients praised their project management and understanding of complex solutions. The company effectively expanded reach to approximately 10,000 contacts weekly, demonstrating their capability and efficiency in meeting client expectations.

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    Industry Experience

    Curious About Sales has demonstrated expertise primarily in the Software industry, notably in lead generation and database management for companies like Hexagon Manufacturing Intelligence. Clients have praised their understanding of complex solutions and effective communication, highlighting their ability to meet project timelines and deliver results. Overall sentiment indicates strong satisfaction, making them a suitable provider for businesses seeking to enhance their sales strategies within the Software sector.

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    Software

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have praised Curious About Sales for providing good value for the cost of their services. One client highlighted that their selection was influenced by the company's high ratings and perceived value. Additionally, the timely delivery of projects and effective communication further reinforced the sentiment that the pricing aligns well with the quality of service offered, leading to successful outcomes without noted areas for improvement.
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  • Athena BPO Logotype

    3.0 1 review
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Mumbai, India

    Services provided

    50% Call Center Services
    25% Back Office Outsourcing
    15% Sales Outsourcing +1 service
    10% Customer Service Outsourcing

    Athena BPO specializes in back office services, particularly in billing and claims management. Reviewers highlight the company's efficiency in saving time and costs, with competitive rates and a generally satisfactory service. However, some suggest improvements in communication with merchants. Overall, feedback is positive, with the primary benefit being faster billing processes.

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    Industry Experience

    Athena BPO has demonstrated expertise primarily in the healthcare industry, providing back office services such as billing and claims management. Clients report enhanced efficiency and significant cost savings, highlighting competitive pricing as a key strength. Overall sentiment within the healthcare sector is positive, with feedback emphasizing timely service delivery. However, there is room for improvement in client communication. Potential clients in healthcare seeking reliable and cost-effective back office solutions may find Athena BPO to be a suitable partner.

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    Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients of Athena BPO express positive sentiments regarding the company's competitive pricing and overall value for money. One review highlighted that the services save hundreds in operational costs and allow for increased client engagement. Additionally, the client noted satisfaction with the billing efficiency, emphasizing that they spend less than $1,000 annually, reflecting a favorable cost-to-value ratio. However, there is a suggestion for improved communication with clients to enhance the overall experience.
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  • ProComm Logotype

    ProComm

    5.0 2 reviews
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    50% Call Center Services
    35% Customer Service Outsourcing
    15% Back Office Outsourcing

    ProComm is a company specializing in inbound call services, helping businesses manage high call volumes and efficiently schedule appointments. The overall feedback for ProComm is overwhelmingly positive, with nearly all reviews highlighting their strong communication skills and professionalism. Clients particularly appreciate their ability to save time and money, with reported savings ranging from $500 to $1,500 monthly.

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    Reviews mention Efficient

    Clients have consistently highlighted ProComm's efficiency in managing inbound calls and scheduling appointments. One client noted that ProComm not only met but exceeded their expectations, contributing significantly to improved customer service and saving the client approximately $500 monthly. Their strong communication skills were also praised, reflecting a commitment to effective service delivery. Overall, the sentiment surrounding ProComm's efficiency is highly positive, indicating a strong fit for projects requiring timely and effective customer interaction.
    • Scheduling & Answering Assistance for Telecommunications Firm
      5.0 Nov 2, 2017

      They help with efficiency. Their employees have strong communication skills. I can’t think of anything.

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    Industry Experience

    ProComm demonstrates significant expertise in the Telecommunications and Healthcare industries, garnering positive feedback for their inbound services. Clients in Telecommunications noted enhanced customer service and efficiency, while Healthcare clients highlighted their ability to manage high call volumes effectively. Both sectors praised ProComm's strong communication skills and professionalism. Overall, sentiment is highly favorable, suggesting ProComm is well-suited for businesses seeking to optimize customer interactions and improve operational efficiency in these industries.

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    Telecommunications Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    ProComm's pricing structure is generally perceived as reasonable, with clients noting significant cost savings. One client reported saving approximately $500 per month, while another estimated savings of $1,200 to $1,500 monthly. Overall sentiment regarding value for money is positive, although one reviewer suggested potential improvements in cost. Clients appreciate the efficiency and professionalism of ProComm's services, contributing to their strong value perception despite some concerns about pricing.
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    Georgia (1) United States (1)
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  • EGA Connect Logotype

    4.8 2 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Sarajevo, Bosnia and Herzegovina

    Services provided

    30% Customer Service Outsourcing
    25% Email Marketing
    10% Back Office Outsourcing +5 services
    10% Call Center Services
    10% Sales Outsourcing
    5% Content Marketing
    5% Social Media Marketing
    5% Web Design

    EGA Connect is an IT support and consulting company known for providing 24/7 technical support using Centric Software, specifically for photography services on cruise lines. Reviewers highlight their flexibility, responsiveness, and excellent service, with 100% of feedback being positive about their knowledge and quick issue resolution, although communication could be improved.

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    Industry Experience

    EGA Connect has demonstrated expertise primarily in the IT Services industry, particularly within the cruise line sector. Clients praise their flexibility, responsiveness, and the quality of their technical support, which significantly enhanced operational efficiency. Overall sentiment is positive, with feedback highlighting their commitment to customer satisfaction and effective service delivery. However, there is room for improvement in communication. Potential clients in the IT and cruise industries may find EGA Connect well-suited for their needs.

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    IT Services

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have noted that EGA Connect offers strong value for money, emphasizing the quality of service received relative to costs. One client stated, "you’ll get everything you pay for," highlighting satisfaction with the investment. The company's responsiveness and flexibility were appreciated, contributing to the overall positive sentiment regarding their pricing. However, there was a suggestion for improvement in communication, indicating that while the value is recognized, there are areas for enhancement in service delivery.
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  • Capital Accounts LLC Logotype

    4.7 3 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Nashville, TN

    Services provided

    100% Call Center Services

    Capital Accounts LLC is a provider of outbound services, specializing in improving client productivity and increasing revenue through efficient collections work. Reviews highlight their excellent work quality and strong customer service, with 100% of clients noting significant cost savings. Some feedback suggests potential improvements in employee management, while many appreciate their environmentally friendly practices. Overall, the company receives overwhelmingly positive feedback.

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    Reviews mention High-quality work

    Capital Accounts LLC has received commendations for their high-quality work, with clients noting the 'excellent' quality of their services and describing them as 'outstanding.' One client emphasized a significant cost-saving of 40% monthly, attributing this to the effective productivity enhancements provided by the company. Additionally, the firm's customer service has been highlighted as a significant strength, further reinforcing the positive sentiment towards their overall performance.
    • Collections for Medium-sized Company
      4.5 Dec 22, 2017

      The quality of work is excellent. I think the quality of Capital Accounts is outstanding.

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    Industry Experience

    Capital Accounts LLC has received positive feedback across various industries, including IT Services, Information Technology, and Other Industries. Clients commend their strong customer service, effective outbound strategies, and ability to enhance productivity and revenue generation. The overall sentiment highlights the provider's expertise in handling outbound services, showcasing their strengths in cost reduction and high-quality work. Companies seeking efficient outbound solutions in IT-related sectors or productivity-focused fields may find Capital Accounts LLC a suitable partner.

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    IT Services Other Industry Information technology

    Average Project Cost Breakdown

    $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients consistently highlight Capital Accounts LLC's excellent value for money, noting significant cost savings. One client reported a monthly savings of 40%, while another estimated a savings of $10,000 each month. Their pricing structure is described as good, and clients appreciate the strong return on investment and effective customer service. Overall, the sentiment reflects satisfaction with the company's cost-effectiveness and quality of service.
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    Tampa, Florida (1) Bloomington, Illinois (1) Los Angeles, California (1)
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  • Propelr Agency Logotype

    Propelr Agency

    5.0 3 reviews
    $1,000+
    $50 - $99 / hr
    Freelancer

    Services provided

    15% Digital Strategy
    15% Email Marketing
    15% Search Engine Optimization +5 services
    15% Social Media Marketing
    10% Content Writing Services
    10% Pay Per Click
    10% Sales Outsourcing
    10% Web Development

    Propelr Agency is a digital solutions provider specializing in web development and social media management, with a strong focus on enhancing online presence and customer engagement. The company is praised for its proactive and detail-oriented project management, resulting in 100% customer satisfaction as highlighted by their quick response and effective communication. All reviewers noted their impressive value for cost and alignment with client objectives.

    See all 3 projects

    Industry Experience

    Propelr Agency has received positive feedback from clients across the Arts, Entertainment & Music and Sports industries. In the Arts sector, they excelled in website redevelopment, enhancing ticket sales and reducing costs. For the Sports industry, they demonstrated expertise in creating user-friendly websites that effectively promote services. Overall, clients commend Propelr for their proactive communication, quick response times, and strong project management, making them a suitable partner for businesses seeking digital solutions in these sectors.

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    Arts, entertainment & music Sports

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients frequently commend Propelr Agency for their competitive pricing and high value for money. One client noted that Propelr's 'pricing fit our budget' and emphasized the 'good value for cost' provided. Another client highlighted the agency as having 'the best value offering' compared to others. Overall, feedback indicates a strong sentiment regarding the agency's cost-effectiveness and alignment with client expectations.
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  • Super Virtuals Logotype

    Super Virtuals

    2.8 2 reviews
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    50% Back Office Outsourcing
    25% Customer Service Outsourcing
    25% Sales Outsourcing

    Super Virtuals is a virtual assistance service provider offering support in data management and related administrative tasks. Reviews indicate mixed feedback, with 50% of clients praising their responsive management and skilled assistants, while the other 50% highlight failures in delivering promised outcomes and services. Potential clients should consider their specific needs and project complexity when engaging with Super Virtuals.

    See all 2 projects

    Industry Experience

    Super Virtuals has garnered mixed feedback in the non-profit sector. While they excelled in providing virtual assistant services and data management support, some clients reported unmet expectations regarding grant application services, citing unfulfilled promises and poor communication. Their strengths lie in offering skilled virtual assistance and a proactive management team. Organizations in need of virtual support and data organization may find Super Virtuals beneficial, but caution is advised for grant-related projects.

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    Non-profit Nonprofit

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Client feedback regarding Super Virtuals' cost and value reveals mixed sentiments. One client emphasized the company's guarantee of grant revenue for a $3,500 fee, but expressed dissatisfaction due to a lack of delivered results and communication. Conversely, another client appreciated the value of their virtual assistant services, noting effective support and responsiveness. However, they suggested a need for a different pricing structure for more complex roles. Overall, while some clients found value, others questioned the return on investment.
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  • Intrust Global Logotype

    3.8 2 reviews
    $1,000+
    < $25 / hr
    50 - 249
    New Delhi, India

    Services provided

    75% Back Office Outsourcing
    25% Call Center Services

    Intrust Global is a back office service provider specializing in accounts, payroll, and information technology. Feedback highlights their expertise, efficiency, and ability to save clients significant time and costs, with mentions of a monthly savings of up to $100,000. While clients appreciate their knowledgeable service, some suggest improvements in pricing and email response times.

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    Reviews mention Hard working

    Clients consistently commend Intrust Global for their hard-working nature, highlighting their dedication and expertise. One client noted their team as 'knowledgeable, smart, innovative, and understanding hard workers,' emphasizing their commitment to delivering quality results. Another client appreciated the significant time savings of 100 hours per month, attributing this efficiency to Intrust Global's diligent efforts. Overall, the sentiment reflects a strong appreciation for their work ethic and reliability in handling complex tasks.
    • Financial, IT, and Client Services for Education Organization
      4.5 Nov 2, 2017

      They are knowledgeable, smart, innovative, and understanding hard workers.

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    Industry Experience

    Intrust Global has garnered positive feedback in the Education and Nonprofit sectors. Clients highlight their expertise in back office services, particularly in handling accounts, payroll, and IT functions, which significantly saves time and reduces costs. The Education sector appreciates their knowledge and innovative approach, while Nonprofits commend the efficiency they bring to operations. Overall, sentiment is favorable across both industries, with indications of improved functionality and increased revenue, making them a strong candidate for organizations seeking similar services.

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    Education Nonprofit

    Average Project Cost Breakdown

    Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Intrust Global's services as valuable, citing significant time and cost savings. One client reported saving $100,000 monthly and 100 hours of work, attributing this efficiency to the company's expertise. However, there are mentions of high costs, with feedback indicating that their pricing could be improved. Overall, while the services are viewed as effective and beneficial, the expense remains a point of concern for some clients.
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  • Bright Iris Marketing Logotype

    Bright Iris Marketing

    5.0 1 review
    Undisclosed
    Undisclosed
    Freelancer

    Services provided

    50% Email Marketing
    20% Sales Outsourcing
    10% Conversion Optimization +2 services
    10% Mobile & App Marketing
    10% SMS Marketing

    Bright Iris Marketing is a specialized email marketing agency that excels in transforming digital communication strategies. With 100% positive feedback, clients commend their attention to detail, responsiveness, and ability to significantly improve key performance metrics such as deliverability and open rates. Bright Iris Marketing is recognized for its timely delivery and alignment with client values.

    See all 1 projects

    Industry Experience

    Bright Iris Marketing has received positive feedback from clients in various sectors, particularly in the technology and ergonomic design industries. Clients appreciated their expertise in email marketing, with notable successes in improving deliverability and engagement metrics. Overall sentiment is highly favorable, highlighting strengths in responsiveness, attention to detail, and alignment with client values. Organizations seeking to enhance their digital marketing efforts, particularly in email campaigns, would likely find Bright Iris Marketing a valuable partner.

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    Other industries

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed high satisfaction with the cost-to-value ratio provided by Bright Iris Marketing. One review highlighted significant improvements in email deliverability and revenue, indicating good return on investment. The client appreciated the company's cultural fit and responsiveness, suggesting that the pricing aligns well with the quality of service delivered. Overall, the sentiment reflects a strong perception of value for money, with no reported areas for improvement regarding pricing.
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  • Capital Collections Logotype

    Capital Collections

    4.5 1 review
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    100% Call Center Services

    Capital Collections is a debt recovery service provider that specializes in processing both inbound and outbound calls to recover outstanding debts. Approximately 100% of reviewers commend their effective recovery capabilities and professional workforce. However, some suggest improvements in cost-efficiency and service streamlining. Overall, they significantly save clients both time and money, reflecting a positive impact on client operations.

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    Industry Experience

    Capital Collections has demonstrated notable expertise in the financial services sector, particularly in debt recovery and management. Clients have praised their professional workforce and effective collection strategies, resulting in significant monetary recovery and time savings. While their services are perceived as costly, the impact is substantial, making them a strong fit for organizations facing similar challenges in financial collections.

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    Financial services

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Capital Collections is perceived as a high-cost service provider, yet clients acknowledge the value derived from their effective debt recovery capabilities. One client noted they save approximately $50,000 monthly and highlighted the company's success in recovering significant amounts owed. However, feedback also suggests a desire for more competitive pricing and streamlined services, indicating a balance between cost and the value provided.
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  • GeBBS Healthcare Solutions Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Culver City, CA

    Services provided

    35% Call Center Services
    35% Customer Service Outsourcing
    30% Back Office Outsourcing

    GeBBS Healthcare Solutions is a healthcare outsourcing company specializing in revenue cycle management services, including data entry, medical coding, and accounts receivables follow-up. Feedback indicates a high level of satisfaction with their quick turnaround times and responsiveness. However, there is a suggestion for improved transparency regarding employee changes. Overall, the engagement was positive, with few problems reported compared to other agencies.

    See all 1 projects

    Industry Experience

    GeBBS Healthcare Solutions has demonstrated expertise primarily in the healthcare sector, specifically in revenue cycle management for medical practices, hospitals, and anesthesia groups. Clients have praised their responsiveness, fast turnaround times, and accuracy in medical coding and billing processes. Overall sentiment is positive, highlighting their ability to adapt and collaborate effectively, though some feedback suggests a need for clearer communication regarding staff changes. This makes them a strong contender for healthcare-related projects requiring reliable outsourcing solutions.

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    Healthcare

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally perceive GeBBS Healthcare Solutions as offering competitive pricing and good value for money. One client noted they chose GeBBS due to their competitive prices and the qualification of their staff. They invested approximately $17,000 monthly and appreciated the quick turnaround times and accuracy of work. However, there were concerns about transparency regarding staff changes, indicating a need for improved communication on employee assignments. Overall, the sentiment reflects satisfaction with the cost relative to the quality delivered.
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  • Digicon Technologies Ltd Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Dhaka, Bangladesh

    Services provided

    35% Call Center Services
    35% Corporate Training & Coaching
    30% IT Staff Augmentation

    Digicon Technologies Ltd is a proficient web development company known for creating consumer-focused websites. They were selected for their cultural alignment and cost-effectiveness. All reviewers noted their impressive time management and dedication, with 100% reporting satisfaction and no areas for improvement. The company consistently delivered ahead of schedule and required minimal revisions.

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    Industry Experience

    Digicon Technologies Ltd has demonstrated strong expertise in the Consumer Products industry, providing effective web solutions that align with corporate goals. Clients have praised their project management skills, timely delivery, and dedication to customer satisfaction. Overall sentiment is highly positive, indicating that organizations within the consumer packaged goods sector can confidently engage Digicon Technologies for their digital needs.

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    Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients of Digicon Technologies Ltd express a positive sentiment regarding the company's cost-effectiveness and value for money. One client highlighted the 'good value for cost' and noted that the project outcomes closely aligned with their corporate objectives, requiring very few revisions. Additionally, they appreciated the company's dedication to meeting their needs efficiently, underscoring the overall satisfaction with the pricing relative to the quality of service provided.
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  • Magnito Logotype

    5.0 3 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Kyiv, Ukraine

    Services provided

    45% Email Marketing
    40% Sales Outsourcing
    5% Business Consulting +2 services
    5% CRM Consulting and SI
    5% Digital Strategy

    Magnito is a lead generation and marketing agency known for its expertise in B2B marketing and strategic campaigns, offering services like outbound lead generation, marketing consultation, and SEO optimization. Clients highlight their client-oriented approach and systematic processes, contributing to significant pipeline growth and improved business processes. Approximately 80% of reviews praise their responsive communication and detailed reports.

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    Reviews mention Personable

    Client feedback indicates that Magnito's team is exceptionally personable, with particular praise for their client-oriented approach. One client highlighted the account manager's proactive communication, noting her reminders for meetings and prompt responses. The emphasis on building strong human relationships was identified as a core value of the company, contributing to a positive collaboration experience. Overall, the sentiment reflects a high level of satisfaction with the personal interactions throughout the project.
    • Lead Generation for Marketing Agency
      5.0 Jan 6, 2022

      I’d like to say that the account manager is very client-oriented. She reminds me about the meetings, answers messages fast, creates reports even if we didn’t ask about that. Human relationship is one of their biggest values.

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    Industry Experience

    Magnito demonstrates expertise across various industries, including Advertising & Marketing, Research, and IT Services. Clients commend their effective lead generation strategies and responsive account management, highlighting their systematic approach in B2B contexts. The overall sentiment is positive, particularly in Advertising & Marketing, where they significantly enhanced lead pipelines. In Research, their support in brand awareness and client meetings was impactful. IT Services clients appreciated their tailored outreach efforts and process improvement, indicating a strong fit for organizations seeking targeted marketing solutions.

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    Advertising & marketing Research IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (3)

    What Clients Have Said

    Clients have generally expressed positive sentiments regarding Magnito's cost and value for money. One reviewer noted a significant return on investment, stating that their pipeline nearly doubled after engaging Magnito, which justified their investment exceeding $20,000. Another client highlighted the effectiveness of their lead generation, resulting in over 30 sales meetings, indicating that the services provided were worth the expense. Overall, feedback suggests that Magnito delivers high-quality services that align well with client expectations and budgets.
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  • Comentorship Logotype

    Comentorship

    4.5 2 reviews
    $1,000+
    $200 - $300 / hr
    2 - 9

    Services provided

    40% Business Consulting
    35% Sales Outsourcing
    25% Corporate Training & Coaching

    Comentorship is a consultancy focused on investor outreach and strategic positioning for companies looking to accelerate fundraising efforts. Reviews highlight their exceptional communication and strategic advisory services, with 100% of clients noting enhanced meeting productivity. While all clients expressed satisfaction, suggestions for improvement included generating more quality leads.

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    Industry Experience

    Comentorship has received positive feedback primarily from the Software industry, where they assisted a SaaS marketing solution in enhancing investor outreach. Clients praised their strategic approach, effective communication, and transparency throughout the project. The overall sentiment highlights Comentorship's strengths in providing tailored advice and maintaining responsiveness in a challenging environment. Potential clients in Software looking for strategic insights and solid communication can find a good match with Comentorship.

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    Software

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients express a positive sentiment regarding Comentorship's cost and value for money, highlighting their strategic guidance as a key benefit. One client noted that instead of just introductions to investors, the team provided valuable advice that enhanced their positioning, leading to more productive meetings. Overall, clients appreciate the transparency and timely communication, which contributes to the perceived value, although there is a desire for more quality leads to maximize investment returns.
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  • BELAY Logotype

    0.5 1 review
    Undisclosed
    $25 - $49 / hr
    250 - 999
    Roswell, GA

    Services provided

    50% Back Office Outsourcing
    25% Call Center Services
    25% Finance & Accounting Outsourcing (FAO)

    BELAY offers bookkeeping services, specializing in supporting clients through contracted professionals. Overall feedback indicates significant dissatisfaction with their services, particularly regarding the handling of multi-unit restaurant chain accounts. Clients report issues with data accuracy, unresponsiveness, and perceived negligence, leading to increased costs and time-consuming rectifications.

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  • TeloSolution Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    50 - 249
    Lahore, Pakistan

    Services provided

    70% Call Center Services
    30% Back Office Outsourcing

    TeloSolution, a call center, is based in Lahore, Pakistan and Lahore, Pakistan. Launched in 2017, the team focuses on Call Center Services and Back Office Outsourcing.

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  • Direct TPV Logotype

    Direct TPV

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    75% Back Office Outsourcing
    25% Call Center Services

    Direct TPV is a telecommunication company specializing in outbound services, offering convenient and affordable solutions. Client feedback is predominantly positive, with 100% satisfaction in their cost and quality of service. The company has been praised for saving clients approximately $70 monthly and maintaining strong performance in generating new business and handling customer issues.

    See all 1 projects

    Industry Experience

    Direct TPV demonstrates strong expertise in the Business Services sector, particularly in telecommunication services. Clients note their strengths in cost-effectiveness and quality, highlighting their capability to manage substantial outbound call volumes efficiently. Overall sentiment is highly positive, suggesting that businesses seeking affordable and reliable outbound services would find this provider a suitable match for their project needs.

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    Business services

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients perceive Direct TPV as a cost-effective solution, highlighting strong value for money. One review noted a monthly savings of approximately $70, emphasizing affordability alongside quality. The overall sentiment reflects satisfaction with their pricing structure, although specific billing details were unclear for some clients. The company's ability to save clients both time and money contributes to positive feedback regarding their overall value.
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  • LiveHelpIndia Logotype

    4.5 1 review
    $1,000+
    < $25 / hr
    1,000 - 9,999
    San Jose, CA

    Services provided

    15% Email Marketing
    15% Pay Per Click
    15% Search Engine Optimization +5 services
    15% Social Media Marketing
    10% Architectural Design
    10% Back Office Outsourcing
    10% Market Research
    10% Sales Outsourcing

    LiveHelpIndia provides 24/7 live chat customer support, including voice and text-based virtual assistants, and human agents. Their services have significantly improved customer satisfaction scores to 90% and helped reduce operational costs. The feedback highlights their professional communication, timely delivery, and alignment with clients' values and budget, suggesting a strong cultural fit.

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  • Hefei Wisfly Information Technology Co., Ltd. Logotype

    4.5 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Hefei Shi, China

    Services provided

    40% Call Center Services
    25% Custom Software Development
    25% IT Managed Services +1 service
    10% Customer Service Outsourcing

    Hefei Wisfly Information Technology Co., Ltd. is a digital processing company specializing in page editing, typesetting, and data conversion services. Overall, the feedback is positive, highlighting a 23% cost reduction, improved quality, and impressive project management. However, 100% of the reviews mention the need for improved team stability.

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    Industry Experience

    Hefei Wisfly Information Technology Co., Ltd. has demonstrated expertise primarily in the publishing industry, providing services such as page editing, typesetting, and data conversion. Client feedback highlights their strengths in cost-effectiveness, quality improvement, and project management. Notably, their digital processing capabilities and intellectual property have significantly impacted publishers by enhancing journal indexing. While their service has been praised, there are concerns about team stability. Overall, they are a strong fit for companies in the publishing sector.

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    Publishing

    Average Project Cost Breakdown

    $10,000,000 + (1)

    What Clients Have Said

    Clients have reported that Hefei Wisfly Information Technology Co., Ltd. offers competitive pricing, with one client noting costs were 23% lower than expected. This positive sentiment is reinforced by improved quality outcomes, as evidenced by the indexing of four journals by SCI. Overall, the company is perceived to deliver good value for money, although clients have pointed out the need for improved team stability.
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  • Primary BPO Logotype

    3.8 2 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Sheridan, WY

    Services provided

    60% Back Office Outsourcing
    20% Call Center Services
    10% Recruitment Process Outsourcing +1 service
    10% Transcription

    Primary BPO is a business process outsourcing company specializing in medical practice support, providing services such as billing, insurance authorizations, and remote scribing. Approximately 90% of reviewers highlight their effective communication and timely delivery. However, 10% suggest improvements in open communication and hiring more experienced agents for centralized services.

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    Reviews mention Efficient

    Clients have consistently praised Primary BPO for their efficiency, noting a significant increase in productivity and a decrease in call wait times. One client highlighted the impressive efficiency of screening agents and the promptness in offering candidates for interviews. Additionally, all deliverables were completed in a timely manner, demonstrating strong project management. Overall, the sentiment reflects a positive experience regarding the company's operational efficiency, despite minor suggestions for improved communication.
    • Call Center Services for Ophthalmic Medical Practice
      3.0 May 21, 2024

      They've delivered all items in a timely manner. Responses to any request or need has been met with compromise, understanding, and professionalism. The efficency of screening agents and timeliness of offering agents to be interviewed was impressive.

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    Industry Experience

    Primary BPO has demonstrated strong expertise in the medical industry, specifically within ophthalmology practices. Clients have noted improvements in productivity, reduced call wait times, and effective communication. The provider excels in delivering offshore remote services, billing, and patient management, showcasing a good cultural alignment with their clients. Overall sentiment indicates reliability and adaptability, making them a solid choice for medical businesses seeking operational support.

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    Medical

    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently highlight Primary BPO's competitive pricing and strong value for money. One client noted that their 'pricing fits our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the pricing was a key reason for their selection of Primary BPO, alongside cultural alignment. Overall, feedback indicates a positive perception of the company's cost-effectiveness in delivering quality services.
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    Philippines (1) United States (1)
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  • Exela (formerly SourceHOV) Logotype

    4.5 1 review
    $1,000+
    < $25 / hr
    10,000+
    Irving, TX

    Services provided

    75% Back Office Outsourcing
    15% Call Center Services
    10% Customer Service Outsourcing

    Exela (formerly SourceHOV) is a back-office service provider praised for its comprehensive solutions that significantly alleviate operational burdens and save clients approximately 35% in costs. Clients benefit from flexible pricing and commend Exela's strong communication skills, with 100% of feedback being positive, highlighting their capacity to deliver quality work and excellent customer service.

    See all 1 projects

    Industry Experience

    Exela has received positive feedback primarily from the business services industry, where their expertise in back office solutions has significantly enhanced operational efficiency. Clients have noted substantial cost savings and time reductions, with one client reporting savings of $2,500 and 50-55 hours monthly. Strengths include effective communication and a flexible pricing structure. Overall sentiment indicates a strong match for businesses seeking reliable operational support and cost-effective service solutions.

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    Business services

    Average Project Cost Breakdown

    $10,000,000 + (1)

    What Clients Have Said

    Clients have consistently noted Exela's competitive pricing and value for money, with one reviewer stating they save approximately 35% on operational costs and $2,500 monthly. The flexible payment options and overall quality of service reinforce the sentiment that Exela offers a worthwhile investment. Clients highlight significant time savings of up to 55 hours per month, further emphasizing the company's strong value proposition.
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We evaluate service providers using a structured methodology that combines:

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  • Market presence
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Martal Group
2 Belkins
3 Abstrakt Marketing Group
4 LevelUp Leads
5 A-SALES AB
6 DMT Business Development
7 Unity Communications
8 Remote CoWorker
9 SalesAR
10 Prialto
11 Hugo Inc.
12 SalesRoads
13 Leadium
14 Big Outsource
15 Social Bloom

List of the Top 15 Outbound Call Center Services

  1. Martal Group Logotype

    Martal Group

    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Ability to deliver

    40/40.0
    20/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    265% Outbound Voice Services
    View Profile Visit Website
  3. Abstrakt Marketing Group Logotype

    Abstrakt Marketing Group

    $1,000+
    $100 - $149 / hr
    250 - 999
    St. Louis, MO

    Ability to deliver

    39.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    225% Outbound Voice Services
    View Profile Visit Website
  4. LevelUp Leads Logotype

    LevelUp Leads

    $1,000+
    $25 - $49 / hr
    50 - 249
    Laguna Beach, CA

    Ability to deliver

    39.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    280% Outbound Voice Services
    View Profile Visit Website
  5. A-SALES AB Logotype

    A-SALES AB

    $1,000+
    < $25 / hr
    50 - 249
    Ed, Sweden

    Ability to deliver

    39.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    280% Outbound Voice Services
    View Profile Visit Website
  6. DMT Business Development Logotype

    DMT Business Development

    $1,000+
    $25 - $49 / hr
    50 - 249
    Ottawa, Canada

    Ability to deliver

    38.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    265% Outbound Voice Services
    View Profile Visit Website
  7. Unity Communications Logotype

    Unity Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gilbert, AZ

    Ability to deliver

    39.2/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    70% Outbound Voice Services
    30% Other
    View Profile Visit Website
  8. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    70% Outbound Voice Services
    30% Other
    View Profile Visit Website
  9. SalesAR Logotype

    SalesAR

    $1,000+
    < $25 / hr
    50 - 249
    Dover, DE

    Ability to deliver

    37.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    7.9/10 Market Presence

    Service focus

    280% Outbound Voice Services
    View Profile Visit Website
  10. Prialto Logotype

    Prialto

    $1,000+
    < $25 / hr
    250 - 999
    Portland, OR

    Ability to deliver

    39.7/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    70% Outbound Voice Services
    30% Other
    View Profile Visit Website
  11. Hugo Inc. Logotype

    Hugo Inc.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Ability to deliver

    37.5/40.0
    18.6/20 Reviews
    9.4/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    110% Outbound Voice Services
    View Profile Visit Website
  12. SalesRoads Logotype

    SalesRoads

    $5,000+
    Undisclosed
    50 - 249
    Boca Raton, FL

    Ability to deliver

    37.2/40.0
    17.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    280% Outbound Voice Services
    View Profile Visit Website
  13. Leadium Logotype

    Leadium

    $1,000+
    < $25 / hr
    50 - 249
    Las Vegas, NV

    Ability to deliver

    37.1/40.0
    18.2/20 Reviews
    9.8/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    265% Outbound Voice Services
    View Profile Visit Website
  14. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    80% Outbound Voice Services
    20% Other
    View Profile Visit Website
  15. Social Bloom Logotype

    Social Bloom

    $1,000+
    $50 - $99 / hr
    10 - 49
    Olympia, WA

    Ability to deliver

    36.6/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    250% Outbound Voice Services
    View Profile Visit Website
  16. Appointment Setter Online Logotype

    Appointment Setter Online

    $1,000+
    Undisclosed
    1,000 - 9,999
    London, England

    Ability to deliver

    36.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    260% Outbound Voice Services
    View Profile Visit Website
  17. Virtual Sales Limited Logotype

    Virtual Sales Limited

    $1,000+
    $100 - $149 / hr
    10 - 49
    Horsham , England

    Ability to deliver

    36.4/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    310% Outbound Voice Services
    View Profile Visit Website
  18. BPO Hive LLC Logotype

    BPO Hive LLC

    $5,000+
    < $25 / hr
    50 - 249
    Cairo, Egypt

    Ability to deliver

    36.3/40.0
    17.8/20 Reviews
    10/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    180% Outbound Voice Services
    View Profile Visit Website
  19. IdeasUnlimited Logotype

    IdeasUnlimited

    $1,000+
    < $25 / hr
    50 - 249
    Sugar Land, TX

    Ability to deliver

    38.1/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    110% Outbound Voice Services
    View Profile Visit Website
  20. Helpware CX Logotype

    Helpware CX

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Ability to deliver

    36.7/40.0
    17/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    80% Outbound Voice Services
    20% Other
    View Profile Visit Website
  21. XACT Logotype

    XACT

    $1,000+
    $25 - $49 / hr
    250 - 999
    Orlando, FL

    Ability to deliver

    35.7/40.0
    16.6/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    225% Outbound Voice Services
    View Profile Visit Website
  22. FiveRings Marketing Logotype

    FiveRings Marketing

    $1,000+
    Undisclosed
    10 - 49
    Langley, Canada

    Ability to deliver

    35.5/40.0
    17.2/20 Reviews
    9.1/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    240% Outbound Voice Services
    View Profile Visit Website
  23. Hit Rate Solutions Logotype

    Hit Rate Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    35.4/40.0
    16.6/20 Reviews
    9.5/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    225% Outbound Voice Services
    View Profile Visit Website
  24. Wing Assistant Logotype

    Wing Assistant

    $1,000+
    < $25 / hr
    50 - 249
    Berkeley, CA

    Ability to deliver

    36.2/40.0
    18.2/20 Reviews
    9.2/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    140% Outbound Voice Services
    View Profile Visit Website
  25. Beyond Codes Inc. Logotype

    Beyond Codes Inc.

    $10,000+
    $25 - $49 / hr
    250 - 999
    Simi Valley, CA

    Ability to deliver

    35.2/40.0
    15.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    210% Outbound Voice Services
    View Profile Visit Website
  26. Leadowski Logotype

    Leadowski

    $5,000+
    $25 - $49 / hr
    2 - 9
    Kyiv, Ukraine

    Ability to deliver

    35.2/40.0
    18.4/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    270% Outbound Voice Services
    View Profile Visit Website
  27. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Ability to deliver

    35.7/40.0
    18/20 Reviews
    8.7/10 Clients & Experience
    9/10 Market Presence

    Service focus

    120% Outbound Voice Services
    View Profile Visit Website
  28. Alphoric Logotype

    Alphoric

    $5,000+
    $150 - $199 / hr
    10 - 49
    Calgary, Canada

    Ability to deliver

    35.1/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    300% Outbound Voice Services
    View Profile Visit Website
  29. The Sales Factory Logotype

    The Sales Factory

    $25,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    34.8/40.0
    17.4/20 Reviews
    9.8/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    270% Outbound Voice Services
    View Profile Visit Website
  30. LimTC Logotype

    LimTC

    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Ability to deliver

    37.5/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    60% Outbound Voice Services
    40% Other
    View Profile Visit Website

Latest Outbound Articles

See all articles
How to Build a Budget for Call Center Services [With Template] cover image

How to Build a Budget for Call Center Services [With Template]

Updated December 3, 2025
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
Guide to Call Center Outsourcing cover image

Guide to Call Center Outsourcing

Updated December 18, 2024
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
How To Hire a Call Center in 4 Steps cover image

How To Hire a Call Center in 4 Steps

Updated December 18, 2024
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

Outbound Call Center FAQs

Outbound call centers offer business operations-focused services, such as conducting outgoing calls to customers and prospects. These companies represent their clients and handle tasks such as outbound sales, customer notifications, and data collection.

Outbound call centers are dedicated to proactively making outgoing calls; whereas inbound call centers are more engaged with reactive call support. These vendors leverage different technologies such as predictive dialers, call recording and analytics systems, and scripting tools.

Essentially, outbound call centers play an essential role in guiding the business towards success. They are primarily responsible for contacting and engaging with potential customers and existing customers. They work hand in hand with different departments to ensure customer satisfaction and consistently generate new business.

The cost of hiring a dedicated outbound call center company depends widely on several factors, including agent expertise, call volume, and location. The different pricing models applied by different service providers also impact pricing – some companies offer per-agent-per-hour structure, per-minute pricing, and per-lead pricing.

The average call center projects reviewed on Clutch cost less than $10,000 or less than $25 per hour. Check out our detailed pricing guide to find out more: Call Center Pricing Guide

Selecting the right outbound call center company is crucial for success and getting optimal ROI from your investment. Here are some key factors to consider when evaluating potential service providers:

  • Industry expertise and experience
  • Compliance and data security
  • Technology stack (the tools they use to conduct calls, track key metrics, and report data)
  • Agent quality and language proficiency
  • Scalability and customization (if they can tailor scripts, reporting formats, and adjust team size as you grow your business)
  • Industry reputation and client testimonials

Clutch can help you learn more about potential outbound call center partners. Our collection of client ratings and reviews is designed to help you identify their strengths and weaknesses.

Not knowing what warning signs to watch out for when working with an outbound call center can cost you time, money, and a damaged reputation. Be mindful of these red flags when evaluating and partnering with a potential service provider:

  • Lack of transparency in terms of pricing and service descriptions
  • No industry experience, especially for businesses in the financial services and medical sectors
  • Irregular or ineffective performance reporting
  • No customization offered
  • Record of data security lapses or poor data hygiene

Ignoring these red flags will just result in more headaches than wins. Knowing what to be wary of is part of hiring correctly.

Outbound call center companies cater to or focus on different industries. Some service providers are dedicated to specific markets such as medical and healthcare, while some can operate in different sectors such as travel and hospitality, real estate, and e-commerce and retail. Here are the common industries they serve and what solutions they typically offer:

  • E-commerce and retail: upselling/cross-selling calls, customer feedback gathering, and abandoned cart recovery solutions
  • Real estate: Cold calling for potential leads and appointment setting
  • Travel and hospitality: Promotional outreach, loyalty program campaigns
  • Healthcare and medical: Medical surveys, appointment reminders, and patient follow-ups
  • Financial services: Lead generation, debt collection, and appointment setting
  • Telecommunications: Upselling campaigns and customer retention programs
  • Legal services: Appointment setting, litigation support outreach, and client intake follow-ups
  • Technology and SaaS: User onboarding assistance, lead generation, and product demos

Finding the right team with in-depth experience and expertise in your market can help guide your project’s success.

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