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Top Answering Service for IT Services

Ratings Updated: October 20, 2026

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Moneypenny USA

4.4 53 reviews

Verified

Undisclosed

< $25 / hr

250 - 999

Duluth, GA

Services provided

80% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing

Focus Areas

63% Answering services

37% Virtual receptionist

Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.

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Reviews mention Great project management
Clients have praised Moneypenny USA for their exceptional project management, highlighting their timely execution of tasks and proactive communication. One client noted that Moneypenny's team consistently ensures that they receive detailed call information promptly, which enhances their service delivery. Additionally, the responsiveness of Moneypenny's team to client needs has been commended, contributing to overall satisfaction and effective project management. However, there is a suggestion for improvement in their data management capabilities.

Call Center Services for Nonprofit Organization

5.0 Feb 28, 2022

Moneypenny’s project management is great, always doing their work in a timely manner. The budget is based on the call volume; the more activities they receive, the higher their rate. We use Smartsheet, Excel spreadsheets, and Salesforce to manage the project, and we communicate with them via email. Still, if we need something quickly, we contact them via phone calls. Whenever Moneypenny’s team has any concerns, they don’t hesitate to contact us to ensure they’re getting everything perfectly.
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5 of 7 Answering services reviews are 5 stars

Less than $10,000 avg. project cost

Answering services Experience

Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
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Industry Experience

Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
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Arts, entertainment & music Hospitality & leisure Retail Construction Other industries Business services Telecommunications Real estate Advertising & marketing Education Information technology Manufacturing Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (41) $10,000 to $49,000 (8)

What Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."
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AnswerFirst

4.2 24 reviews

Verified

Undisclosed

Undisclosed

250 - 999

Tampa, FL

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Focus Areas

50% Answering services

50% Virtual receptionist

AnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.

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Reviews mention Accessible
Clients have reported a highly positive sentiment regarding AnswerFirst's accessibility. One client noted, 'They are always there when we need it,' highlighting their reliability in answering calls and providing timely support. Additionally, the service's affordability was mentioned as a strength, reinforcing the company's commitment to being accessible. Overall, clients appreciate the consistent availability and responsiveness, which has significantly contributed to customer satisfaction.

Answering Services for Small Manufacturing Company

4.0 Aug 12, 2017

They are always there when we need it and it's affordable. This accessibility ensures that our customers can leave their messages, allowing us to promptly return their calls. Their consistent availability has been a significant advantage in our operations.
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7 of 24 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Inbound Calling Support for IT Company
4.5 — Read more
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Industry Experience

AnswerFirst has demonstrated expertise across various industries, including Manufacturing, Information Technology, Legal, Telecommunications, Financial Services, Retail, and Hospitality. Clients consistently praise their reliability, efficiency, and high-quality service, which have led to significant cost savings and improved customer satisfaction. Overall, the sentiment is positive, indicating that AnswerFirst is particularly well-suited for businesses requiring reliable call handling services in the Manufacturing, IT, and Legal sectors.
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Legal Other industries Gaming Energy & natural resources Telecommunications Financial services Consumer Products Retail Other Industry Manufacturing Hospitality & leisure Information technology

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More responsive than most other service providers

AnswerFirst is very responsive
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Artera

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Morbio Inferiore, Switzerland

Services provided

10% Call Center Services

90% IT Managed Services

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Artera is a hosting service provider known for its premium support and managed hosting plans, as evidenced by their client reviews. Clients appreciate their quick, competent support, with 100% of reviewers highlighting their impressive expertise and responsiveness. Despite being a pricier option, clients are satisfied with their investment, valuing reliability and peace of mind.

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Industry Experience

Artera has demonstrated notable strengths in the Advertising & Marketing sector, particularly in providing premium hosting and support services. Clients appreciate their competent team, rapid response times, and proactive problem-solving ability, which significantly alleviates IT concerns. The overall sentiment reflects satisfaction with reliability and support quality, making Artera an ideal partner for businesses in need of robust hosting solutions in this industry.
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Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients commend Artera for its exceptional support and expertise, emphasizing that although their services are not the cheapest, the value received justifies the cost. One client noted that after experiencing issues with various hosting providers, they were willing to pay a premium for reliable service, stating, 'we are happy to pay more for getting more and not to think again about hosting.' Overall sentiment reflects satisfaction with the company's value for money.
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Captico Consultancy

5.0 4 reviews

$1,000+

< $25 / hr

10 - 49

Mumbai, India

Services provided

30% Call Center Services

35% Mobile App Development

25% Web Development +1

10% AR/VR Development

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Captico Consultancy is a versatile IT services provider specializing in ERP development, website design, and technical platform design. With a team of 6-10 employees, they are highly regarded for their effective project management and responsiveness, with 100% of reviewers praising their business understanding and technical expertise. The company is noted for its commitment and strong client relationships, with no significant areas for improvement mentioned.

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Reviews mention Accessible
Captico Consultancy has received positive feedback regarding their accessibility, with clients noting 'easy accessibility' and 'good business understanding.' The Director of MITS Global Consulting highlighted their prompt communication and responsiveness during the project, stating they delivered on time and effectively addressed needs. Overall, the sentiment regarding accessibility is highly favorable, reflecting the firm's commitment to client engagement and support.

ERP Development for IT Staffing Company

5.0 Mar 25, 2023

Easy accessibility, good business understanding, good technical knowledge, ability to close the loop.
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Industry Experience

Captico Consultancy has demonstrated expertise across various industries including IT services, recruitment, and manufacturing. Clients in the IT sector praised their effective project management and technical knowledge, while those in recruitment highlighted their alignment with company values and strong communication. In manufacturing, Captico's website design improved customer engagement and sales. Overall, feedback is positive, indicating Captico is a suitable choice for clients in IT, recruitment, and manufacturing sectors seeking reliable consultancy services.
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Chemicals & Biotechnology IT Services Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Captico Consultancy's strong value for cost, noting their impressive deliverables and effective project management. One director praised their commitment and timely completion, emphasizing the good value received. Another client appreciated the alignment of company values and culture, reaffirming the competitive pricing. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided, with no significant areas for improvement identified.
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Grow Force Technology Co., Ltd.

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Beijing, China

Services provided

25% Call Center Services

25% Custom Software Development

25% Mobile App Development +1

25% Web Development

Focus Areas

50% Answering services

50% Virtual receptionist

Grow Force Technology Co., Ltd. is a comprehensive Internet service provider offering website construction, Google promotion, and email creation services. The company received overwhelmingly positive feedback, with praise for their professionalism and effective project management. Approximately 100% of reviewers highlighted their exceptional customer service and proactive communication.

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Industry Experience

Grow Force Technology Co., Ltd. has demonstrated significant strengths in the manufacturing sector, particularly for companies seeking to enhance their online presence and expand into international markets. Clients praised their comprehensive Internet solutions, including website development and Google promotion, highlighting their proactive communication and professional service. The overall sentiment is highly positive, indicating a strong fit for manufacturing businesses aiming to improve branding and market reach.
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Manufacturing

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Grow Force Technology Co., Ltd.'s pricing and value for money, noting the comprehensive services provided for website construction and Google promotion, which cost approximately 30,000 to 40,000 RMB and 100,000 RMB annually, respectively. The positive sentiment is reinforced by consistent client inquiries generated through their effective marketing strategies and high-quality customer service, with no reported areas for improvement.
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SWITCH360

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

15% Call Center Services

35% Customer Service Outsourcing

15% Back Office Outsourcing +3

15% Data Annotation Services

10% Content Moderation Services

10% Transcription

Focus Areas

35% Answering services

45% Virtual receptionist

20% Inbound appointment scheduling

SWITCH360 is a customer service center specializing in Contact Center Services, particularly in Customer Support Services and Call Handling. The company received 100% positive feedback, with clients praising their experienced team, budget-friendly pricing, and ability to increase customer satisfaction ratings. Their timely project delivery and effective communication were also highlighted as impressive attributes.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for UVC Bottle Retailer
5.0 — SWITCH 360 provides call center services for a UVC bottle retailer. Their tasks include handling customer queries and refund requests through Zendesk and order management processes on Shopify. Read more
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Industry Experience

SWITCH360 has demonstrated expertise primarily in the eCommerce industry, particularly with client projects involving customer queries, refund management, and order processing. Feedback highlights their effective communication, timely delivery, and strong alignment with client values, resulting in increased customer satisfaction and resolution of backlogs. Overall sentiment is positive, indicating that SWITCH360 is a suitable partner for eCommerce businesses seeking reliable and affordable support.
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eCommerce

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More responsive than most other service providers

SWITCH360 is very responsive
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LiveSalesman

4.9 7 reviews

$10,000+

< $25 / hr

250 - 999

Las Vegas, NV

Services provided

19% Call Center Services

68% Customer Service Outsourcing

13% Back Office Outsourcing

Focus Areas

60% Answering services

40% Inbound appointment scheduling

LiveSalesman is a company specializing in Customer Support and Call Handling Services. They have been noted for their quick learning and responsiveness, with a strong focus on handling phone inquiries and managing scheduling tasks. While some inconsistency among representatives was mentioned, issues were generally resolved promptly. Overall, LiveSalesman effectively supports businesses needing inbound call center services.

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0 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for IT Company
5.0 — LiveSalesman provides customer service outsourcing services to an IT company. The team offers 24/7 customer assistance, handles technical queries, coordinates sales calls, and promotes the client's Read more
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Industry Experience

LiveSalesman has demonstrated expertise in the Wellness & Fitness industry, particularly through their work with holistic wellness centers. Clients have praised their responsiveness and ability to efficiently manage scheduling and inquiries, allowing businesses to focus on core services. Overall sentiment indicates a positive impact, with feedback highlighting strengths in adaptability and communication, although variability in representative performance was noted. This positions LiveSalesman as a strong candidate for similar wellness-focused projects.
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Wellness & Fitness

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive LiveSalesman as providing good value for money, particularly highlighting their responsiveness and ability to quickly adapt to specific needs. One client noted that by outsourcing scheduling tasks, they could enhance focus on core services. However, there were mentions of variability in employee performance, suggesting that while the overall cost is justified, consistency in service quality could be improved.
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ALPHA BPO Corp

5.0 3 reviews

$5,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

20% Call Center Services

30% Customer Service Outsourcing

25% Back Office Outsourcing +2

15% IT Managed Services

10% Digital Strategy

Focus Areas

30% Answering services

50% Inbound appointment scheduling

20% Virtual receptionist

ALPHA BPO Corp is a distinguished provider of Contact Center Services, specializing in both Inbound and Outbound Call Center solutions. They consistently receive positive feedback, with clients noting an 80% increase in productivity and substantial cost savings. Reviewers frequently highlight their impressive industry expertise and efficient customer service, emphasizing their role as a partner rather than just a vendor.

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Reviews mention Accessible
Clients commend ALPHA BPO Corp for their accessibility and responsiveness, noting that supervisors are always available for communication via platforms like WhatsApp. One client highlighted the team's willingness to work beyond contracted hours to resolve issues, indicating a commitment to service. Feedback reflects a strong partnership approach, with ALPHA BPO treating client businesses as their own, thus fostering a collaborative environment. Overall sentiment regarding accessibility is overwhelmingly positive.

Call Center Services for Software Development Company

5.0 Jan 18, 2022

I directly communicate with ALPHA BPO's supervisor via WhatsApp; the supervisor is always available. Their team is very accommodating and works outside of their contracted hours to resolve customer issues.
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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Internet Service Provider
5.0 — An internet service provider engaged with ALPHA BPO LLC for their 24/7 customer and IT support services. The team was highly trained to handle customer concerns and remedy issues. Read more
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Industry Experience

ALPHA BPO Corp has received positive feedback primarily in the IT Services and Software industries. Clients from IT Services noted enhanced productivity and cost reduction, while Software industry clients praised their call center services for responsiveness during high-demand periods. Overall, ALPHA BPO is recognized for its industry expertise, effective project management, and a partnership approach that fosters business improvement, making them a strong candidate for companies seeking outsourced customer support and technical services.
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IT Services Software

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive ALPHA BPO Corp as providing excellent value for money, with feedback highlighting significant cost reductions and improved productivity. One client reported a 50% decrease in costs while increasing productivity by 80%. Another client noted an investment of $20,000–$30,000, praising the efficiency and partnership-like approach of ALPHA BPO. Overall, the sentiment reflects satisfaction with their pricing relative to the quality of service delivered.
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Call Experts

4.4 16 reviews

Undisclosed

Undisclosed

50 - 249

Charleston, SC

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Focus Areas

43% Answering services

29% Inbound appointment scheduling

28% Virtual receptionist

Call Experts is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. Reviewers consistently praise their ability to meet goals and deliver quality service, with approximately 100% noting their positive impact on efficiency and cost savings. However, some suggest potential improvements in service expansion and call rate optimization.

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Industry Experience

Call Experts has demonstrated expertise across various industries including Retail, Automotive, Utilities, Information Technology, Telecommunications, Manufacturing, Financial Services, and Advertising & Marketing. Clients consistently highlight their strengths in providing quality customer service, effectively managing inbound calls, and generating time and cost savings. Overall sentiment is positive, particularly in Retail and Other Industries, where Call Experts is recognized for enhancing service quality and meeting operational goals.
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Retail Other industries Automotive Utilities Advertising & marketing Information technology Telecommunications Manufacturing Financial services IT Services

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Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (3)

What Clients Have Said
Call Experts is perceived as offering good value for money, with clients noting that their monthly billing structure is manageable and cost-effective. One client mentioned they save approximately $300 and several hours each month by outsourcing, while another emphasized the significant savings in time and effort compared to hiring in-house staff. Overall, the sentiment is positive, with clients appreciating the quality of service relative to the costs incurred.
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Las Vegas, Nevada (2) Livonia, Michigan (1) Atlanta, Georgia (1) Chattanooga, Tennessee (1) Leander, Texas (1) Sugar Land, Texas (1) Deerfield Beach, Florida (1) Hoboken, New Jersey (1) Old Bridge, New Jersey (1) Columbus, Ohio (1) Brea, California (1) Americus, Georgia (1) Arlington, Virginia (1) North Conway, New Hampshire (1)

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Sonnecto

5.0 2 reviews

$5,000+

< $25 / hr

50 - 249

Prishtina, Kosovo

Services provided

10% Call Center Services

20% Custom Software Development

20% IT Staff Augmentation +4

15% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Back Office Outsourcing

10% Web Development

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

Sonnecto is a business process outsourcing company that provides services such as lead generation, software development, customer support, and digital marketing. Across their reviews, they are praised for their adaptability and problem-solving skills, with 100% positive feedback highlighting their effective project management and customer support. Clients commend their ambition and ability to align with high-level priorities, contributing significantly to business growth and process efficiency.

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Reviews mention Experienced
The client expresses a highly positive sentiment regarding Sonnecto's expertise and support. They highlight significant improvements in lead generation and system efficiency, attributing this to Sonnecto’s integration of modern technologies. The client commends the team's availability and dedication, noting their ambition and willingness to embrace new technologies. Overall, the feedback reflects strong satisfaction with Sonnecto's performance and project management, with no areas for improvement identified.

Lead Gen & Development for Government Tenders Platform

5.0 Jul 1, 2020

Even though they’re located in Kosovo, they have a lot of experience working with companies in Europe and the United States. On the development side, we’ve also seen significant improvements. They integrated the latest technologies to make our system run more efficiently.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Sonnecto's cost-effectiveness, noting that they provide resources and expertise that would be unaffordable otherwise. One client highlighted that Sonnecto's support allowed them to expand operations significantly, while another mentioned a $50,000 investment resulting in substantial improvements in lead generation and system efficiency. Overall, feedback indicates that Sonnecto delivers strong value for money, with a dedicated and responsive team that enhances project outcomes.
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More responsive than most other service providers

Sonnecto is very responsive
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Ireland (1) United States (1)

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Elite Sense Consulting

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

20% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing +2

20% Recruiting

10% Back Office Outsourcing

Focus Areas

40% Answering services

40% Virtual receptionist

20% Inbound appointment scheduling

Elite Sense LLP is a lead generation and outbound sales support company renowned for its ability to integrate seamlessly into existing sales processes. Reviewers note their impressive flexibility and responsiveness, with a 100% positive feedback rate highlighting their success in increasing qualified prospects and improving appointment-setting efficiency.

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1 of 1 reviews is 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 1 time in the past 6 months
Elite Sense Consulting has received positive feedback in the last six months, particularly for their effectiveness in enhancing outbound sales support and lead generation. A client noted that the team successfully increased the volume of qualified prospects and improved appointment-setting efficiency. Their organized project management and responsiveness to client needs were highlighted as strengths. However, there is a suggestion for Elite Sense Consulting to refine prospect targeting further to enhance campaign efficiency.
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Industry Experience

Elite Sense LLP has proven expertise in the financial services sector, particularly in enhancing outbound sales support and lead generation for companies like LendingTree. Clients have reported improved lead quality and increased sales conversations as key outcomes. The firm is noted for its responsive project management and ability to seamlessly integrate into existing sales processes. Overall, feedback indicates a strong alignment with financial service providers looking to optimize their sales pipelines and lead qualification strategies.
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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Elite Sense LLP's pricing, describing it as fitting within their budget and offering good value for the cost. One client noted the company's alignment with their values and appreciated the team's responsiveness and ability to integrate into existing sales processes. Overall, the sentiment indicates that clients perceive Elite Sense as providing substantial value relative to their investment, although there is room for improvement in refining prospect targeting.
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Process-Smart

5.0 1 review

$10,000+

< $25 / hr

250 - 999

Valley View, OH

Services provided

15% Call Center Services

25% Back Office Outsourcing

15% Accounting +6

15% Customer Service Outsourcing

10% Search Engine Optimization

5% Content Moderation Services

5% HR Outsourcing

5% IT Managed Services

5% Recruitment Process Outsourcing

Focus Areas

34% Answering services

33% Inbound appointment scheduling

33% Virtual receptionist

Process-Smart is a back-office support company specializing in ERP solutions and data management. Reviewers highlight their professional approach, timely communication, and expertise in ERP systems, with 100% of feedback noting their responsiveness and on-time delivery. Clients appreciate their documented accountability, with one expressing a wish to have partnered with Process-Smart earlier.

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Industry Experience

Process-Smart has demonstrated expertise in the Environmental Services industry, particularly in landscaping technology support. Clients highlight their strengths in ERP experience, timely communication, and effective project management, resulting in improved reporting and reduced labor costs. Overall, feedback indicates a strong cultural fit and value for investment, making Process-Smart a suitable partner for companies seeking similar operational enhancements in the Environmental Services sector.
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Environmental Services

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Process-Smart as offering good value for their cost. One director noted their selection was based on a 'great culture fit' and 'good value for cost.' The project resulted in reduced in-house labor and enhanced reporting, indicating that clients feel they receive substantial benefits relative to their investment. Overall, feedback highlights timely delivery and responsiveness, reinforcing the sentiment of value for money.
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CALLCARE

0.5 1 review

$1,000+

< $25 / hr

250 - 999

London, England

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

CALLCARE is a UK-based contact center specializing in inbound call handling and customer care services, specifically for out-of-hours support. While their onboarding process is praised, consistent feedback highlights poor communication, with 100% of the reviewers noting significant delays in project updates and script modifications. Additionally, 100% reported dissatisfaction with staff training and pronunciation issues, indicating a need for improvement in employee preparation and client engagement.

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Industry Experience

CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.
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Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.
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Intugo

5.0 1 review

$5,000+

Undisclosed

1,000 - 9,999

Tucson, AZ

Services provided

10% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +5

15% Recruitment Process Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% Sales Outsourcing

Focus Areas

20% Answering services

40% Inbound appointment scheduling

40% Virtual receptionist

Intugo is a provider of Contact Center Services, excelling in managing call centers and performing telephonic support tasks. Reviews highlight their exceptional impact, with a significant reduction in missed calls from 24% to 1% and improved insurance process accuracy from 92% to 99%. Clients appreciate their timely delivery and cultural integration, with 100% of reviewers expressing satisfaction without noting any areas for improvement.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Back Office Outsourcing for Eye Care Clinic
5.0 — Intugo provides call center and back-office outsourcing services for an eye care clinic. The team handles insurance verification, referrals, authorizations, scheduling, billing, and other Read more
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Industry Experience

Intugo has demonstrated notable expertise in the medical industry, particularly in enhancing operations for healthcare providers. Clients have praised their effective management of back-office tasks, resulting in significant improvements in call handling and insurance processes. The overall sentiment is highly positive, highlighting Intugo's strengths in operational efficiency and cultural integration within medical practices. This makes them a strong candidate for potential clients in the healthcare sector seeking operational support.
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What Clients Have Said
Clients commend Intugo for delivering strong value for their cost, often highlighting a good cultural fit and alignment of values. One client noted that Intugo provided excellent service for back-office tasks, contributing to a significant reduction in missed calls and improved insurance processes. Overall sentiment reflects satisfaction with the cost-effectiveness and quality of service, with no reported areas for improvement.
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HT Visions

5.0 3 reviews

$1,000+

Undisclosed

50 - 249

Services provided

10% Call Center Services

10% Custom Software Development

10% E-Commerce Development +15

10% Mobile App Development

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

2% Application Management & Support

2% Cloud Consulting & SI

2% Content Marketing

2% Conversion Optimization

2% Email Marketing

2% IT Managed Services

2% IT Strategy Consulting

2% Video Production

2% Wearable App Development

2% Web Design

Focus Areas

34% Answering services

33% Inbound appointment scheduling

33% Virtual receptionist

HT Visions is a web development company specializing in creating custom platforms, CRM systems, and professional websites to enhance user engagement and operational efficiency. Across reviews, 100% of clients praised their responsiveness and ability to tailor solutions effectively. However, 33% mentioned room for improvement in post-launch support and user training.

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Industry Experience

HT Visions has demonstrated strong expertise in the Arts, Entertainment & Music and Financial Services industries. Clients in the music sector praised their ability to enhance user experiences through thoughtful UX/UI design, leading to greater engagement. In financial services, their custom web development resulted in significant increases in website traffic and client satisfaction. Overall sentiment is highly positive, with clients noting HT Visions' technical proficiency, responsiveness, and creativity as key strengths, making them a solid choice for projects in these fields.
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Financial services Arts, entertainment & music

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have highlighted HT Visions' competitive pricing and strong value for money, with one reviewer noting that their pricing fit the budget and offered good value for the cost. Another client emphasized the impressive outcomes achieved, including increased engagement and improved client satisfaction, which further justified the investment. Overall, the sentiment reflects satisfaction with the balance between cost and the quality of services provided, though suggestions for additional post-launch support were noted.
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BPM CONSULTING SAS

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Bogotá, Colombia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% BI & Big Data Consulting & SI +3

10% Back Office Outsourcing

10% Cybersecurity

10% IT Managed Services

Focus Areas

33% Answering services

34% Virtual receptionist

33% Inbound appointment scheduling

BPM CONSULTING SAS is a call center company. They are located in Bogotá, Colombia, and their services include Call Center Services and Customer Service Outsourcing.
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Dat Dat Solutions

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Golem, Albania

Services provided

50% Call Center Services

15% Back Office Outsourcing

15% Sales Outsourcing +2

10% AI Agents

10% Customer Service Outsourcing

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Dat Dat Solutions, a telecommunications infrastructure firm, has garnered exceptional reviews, with 100% of clients praising their ability to design and deploy cloud-based systems. They achieved a 99.98% network uptime and a 60% improvement in system reliability. Clients commend their exemplary project management and proactive, personalized approach to understanding business needs.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Dat Dat Solutions has received exceptional feedback from clients in the past six months, highlighting their expertise in building robust telecommunications infrastructure. One client reported achieving 99.98% network uptime and a 40% reduction in communication latency, significantly improving client satisfaction. Their project management was praised for being organized and responsive, with on-time, within-budget delivery. Clients noted Dat Dat Solutions' commitment to understanding their unique business needs, with a focus on personalized service and technical proficiency, making them a valuable partner.
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Industry Experience

Dat Dat Solutions has demonstrated extensive expertise in the telecommunications industry, particularly in building cloud-based infrastructures and optimizing network performance. Clients report significant improvements in system reliability, communication latency, and client satisfaction. The company’s strengths lie in their project management, proactive approach, and deep understanding of client needs. Overall sentiment is highly positive, indicating that organizations seeking telecommunications solutions would find a strong partner in Dat Dat Solutions.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praise Dat Dat Solutions for their exceptional value relative to cost. One client noted a $20,000 investment led to outstanding results, including a 99.98% network uptime and a 35% increase in client satisfaction. The project management was highlighted as exemplary, with timely delivery and transparency. Overall, clients feel that the company's commitment to understanding their unique needs and providing high-quality solutions justifies the investment, making it a strategic decision with significant ROI.
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The Weaver Group

5.0 3 reviews

$1,000+

< $25 / hr

10 - 49

Cape Town, South Africa

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Customer Service Outsourcing

Focus Areas

10% Answering services

80% Inbound appointment scheduling

10% Virtual receptionist

The Weaver Group is a strategic consulting firm specializing in risk management and protective services. According to client feedback, 93% of personnel contacted were successfully recruited, highlighting their effective project management and communication. Clients appreciate their value for cost, alignment with company values, and proactive research in targeting decision-makers.

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Industry Experience

The Weaver Group has demonstrated expertise primarily in the Business Services sector, particularly in corporate intelligence and strategic risk management. Clients have praised their effective recruitment strategies, achieving a high success rate in personnel deployment. Feedback indicates strong project management practices, including regular updates and responsiveness to client needs. Overall sentiment reflects satisfaction with their value and alignment with client goals, making them a suitable choice for projects requiring risk management and recruitment services.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with The Weaver Group's pricing, noting that it fits their budgets and offers good value for money. One client specifically highlighted their selection of the company due to the alignment of values and the cost-effectiveness of their services. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality, reinforcing the company's reputation for providing valuable solutions at competitive prices.
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MainSource 365 Tech LLC

4.9 4 reviews

$5,000+

$100 - $149 / hr

10 - 49

Pasig, Philippines

Services provided

20% Call Center Services

40% IT Managed Services

20% Back Office Outsourcing +2

10% Search Engine Optimization

10% Web Design

Focus Areas

33% Answering services

34% Virtual receptionist

33% Inbound appointment scheduling

MainSource 365 Tech LLC is a comprehensive managed IT service provider offering solutions like cybersecurity, tech support, digital marketing, and web development. Clients commend their reliability and dedication, with 100% of reviewers highlighting their knowledgeable, responsive, and passionate team. The company is noted for efficiently increasing clients' performance and revenue, demonstrating a strong return on investment and seamless communication.

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Reviews mention Accessible
Clients consistently praised MainSource 365 Tech LLC for their accessibility and responsiveness. One client highlighted the team's availability through various communication channels, stating, "Always available via phone call, sms, email, and social profiles," which fostered smooth interactions. Another client noted the staff's patience and knowledge, emphasizing their commitment to providing clear updates without overwhelming the client. Overall, the sentiment reflects strong appreciation for the company's accessible and supportive approach.

Managed IT Services for Feline Adoption Center

5.0 Feb 17, 2021

Always available via phone call, sms, email, and social profiles. The best part is the fun, smooth, fast communication!
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Managed IT Services & Marketing for Home Liquidation Firm

5.0 Jul 30, 2020

They’ve been awesome. They’re knowledgeable, responsive, and available.
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Industry Experience

Main Source 365 Tech LLC has demonstrated expertise across various industries, including non-profit (feline rescue), B2B, real estate, and construction. Clients commend their proactive support, technical knowledge, and impactful solutions, such as significant revenue boosts and enhanced operational efficiency. The overall sentiment is highly positive, highlighting the provider's strengths in IT services, digital marketing, and customer engagement, making them a valuable partner for organizations seeking comprehensive technological support.
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Construction Nonprofit Consumer Products Real estate

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently express satisfaction with the value and cost-effectiveness of Main Source 365 Tech LLC's services. One client noted a significant return on investment, reporting an increase in donations after engaging their services, while another highlighted a remarkable 500% revenue growth within a month, describing it as the best investment made. Overall, feedback indicates that their pricing is reasonable for the quality and comprehensiveness of the services provided, leading to positive business outcomes.
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Infosearch BPO Services Pvt. Ltd.

5.0 5 reviews

$1,000+

< $25 / hr

250 - 999

Chennai, India

Services provided

20% Call Center Services

50% Data Annotation Services

30% Back Office Outsourcing

Focus Areas

45% Answering services

40% Inbound appointment scheduling

15% Virtual receptionist

Infosearch BPO Services Pvt. Ltd. is a customer service center specializing in call center services, including telephonic support and data verification. The company received positive feedback, with clients noting their timely delivery and responsiveness. Impressively, 100% of reviewers highlighted client satisfaction and effective project management as key strengths.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Web Design Services for Data Mgmt Company
5.0 — Infosearch BPO Services Pvt. Ltd. provides call center services and website design for a data management company. The team handles 60,000 data verification and augmentation calls monthly. Read more
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Industry Experience

Infosearch BPO Services Pvt. Ltd. has garnered positive feedback across various industries, including Retail, Financial Services, and Business Services. Clients commend their expertise in data management, website development, and call center services, noting their responsiveness, timely delivery, and cost-effectiveness. Retail clients emphasize their support services and problem-solving approach, while Financial Services clients appreciate their innovative website designs. Overall, they demonstrate strong capabilities and client satisfaction, making them a suitable choice for companies in these sectors.
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Retail Financial services Business services

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Average Project Cost Breakdown

Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Infosearch BPO Services Pvt. Ltd. as offering good value for cost, with one CFO noting their selection was based on 'good value for cost.' Another client emphasized that their pricing fit the budget and aligned with company values. Overall, feedback indicates a strong sentiment regarding the company's affordability and ability to deliver quality services within budget, with consistent praise for their responsiveness and timely project management.
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Nitrova

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

30% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +3

15% Staffing

10% Recruitment Process Outsourcing

5% Finance & Accounting Outsourcing (FAO)

Focus Areas

40% Answering services

40% Inbound appointment scheduling

20% Virtual receptionist

Nitrova is a comprehensive e-commerce solutions provider that specializes in Shopify store setup and customer service management. They have received overwhelmingly positive feedback, with 100% of reviewers highlighting their effective project management and responsiveness. Clients are particularly impressed by Nitrova's ability to integrate technical store launches with operational customer support, which has significantly streamlined business operations.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Nitrova has received positive feedback for its comprehensive support in launching a fully functional Shopify store. Clients have praised their clear communication, responsiveness, and effective project management, noting that all requirements were delivered on time. One client highlighted Nitrova's dual capability in technical setup and customer support, which streamlined operations significantly. Overall, clients express high satisfaction with Nitrova's services, indicating no significant areas for improvement.
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Industry Experience

Nitrova has demonstrated strong expertise in the eCommerce sector, particularly in launching and managing Shopify stores. Clients have praised its comprehensive services, including technical setup and ongoing customer support, leading to improved operational efficiency. The overall sentiment from the eCommerce industry is highly positive, highlighting Nitrova's effective project management and responsive communication. Potential clients in the eCommerce industry can expect a reliable partnership that enhances their online retail capabilities.
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Average Project Cost Breakdown

What Clients Have Said
Nitrova is perceived as offering good value for money, with clients noting that their pricing fits within budget while delivering high-quality services. One client highlighted that they chose Nitrova due to their competitive pricing and positive ratings, emphasizing the comprehensive support provided, which included a dedicated customer service team. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Nitrova's services and their ability to meet project needs efficiently.
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Teliqon.io

5.0 4 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

20% Call Center Services

50% Unified Communications Consulting & SI

30% Cloud Consulting & SI

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Teliqon.io, a company specializing in Contact Center Services and Customer Support Services, received overwhelmingly positive feedback from 100% of reviewers. Clients praised their technical expertise and human-centric support, resulting in a 70% reduction in fake entries and a 40% decrease in SMS expenses. Teliqon.io's flexibility and responsiveness were also highlighted, with seamless integration and on-time delivery.

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2 of 2 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
Teliqon.io has received positive feedback in recent reviews, highlighting their effective communication solutions that significantly reduced missed calls by approximately 27-31% and improved response times by nearly 28-34%. Clients praised Teliqon.io for their organized project management and clear communication throughout the setup process. However, some users suggested enhancing documentation availability in multiple languages to facilitate onboarding, especially for non-specialists. Overall, Teliqon.io is viewed as a reliable partner for improving operational efficiency.
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1 of 1 Answering services reviews is 5 stars

Less than $10,000 avg. project cost

Answering services Experience

Teliqon.io received predominantly positive feedback for its Answering services, with 98% of clients reporting successful outcomes, such as OTP delivery rates increasing from 84% to 98%. Clients praised the company for exceptional support, fast response times, and seamless integration. Key strengths included alignment with client values and effective communication, although minor improvements were suggested for the dashboard UI. Overall, Teliqon.io established itself as a reliable and efficient partner in enhancing messaging services.
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently noted Teliqon.io's strong value for money, with several reviews highlighting that their pricing fit clients' budgets while delivering effective solutions. For instance, one client appreciated the 'good value for cost' and another noted a 40% reduction in SMS expenses due to effective validation processes. Overall, the sentiment reflects satisfaction with Teliqon's cost-effectiveness and the quality of service provided.
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Cyprus (1) Latvia (1) United States (1) England (1)

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Hefei Wisfly Information Technology Co., Ltd.

4.5 1 review

$1,000+

< $25 / hr

50 - 249

Hefei Shi, China

Services provided

40% Call Center Services

25% Custom Software Development

25% IT Managed Services +1

10% Customer Service Outsourcing

Focus Areas

100% Answering services

Hefei Wisfly Information Technology Co., Ltd. is a digital processing company specializing in page editing, typesetting, and data conversion services. Overall, the feedback is positive, highlighting a 23% cost reduction, improved quality, and impressive project management. However, 100% of the reviews mention the need for improved team stability.

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Industry Experience

Hefei Wisfly Information Technology Co., Ltd. has demonstrated expertise primarily in the publishing industry, providing services such as page editing, typesetting, and data conversion. Client feedback highlights their strengths in cost-effectiveness, quality improvement, and project management. Notably, their digital processing capabilities and intellectual property have significantly impacted publishers by enhancing journal indexing. While their service has been praised, there are concerns about team stability. Overall, they are a strong fit for companies in the publishing sector.
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Publishing

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Average Project Cost Breakdown

$10,000,000 + (1)

What Clients Have Said
Clients have reported that Hefei Wisfly Information Technology Co., Ltd. offers competitive pricing, with one client noting costs were 23% lower than expected. This positive sentiment is reinforced by improved quality outcomes, as evidenced by the indexing of four journals by SCI. Overall, the company is perceived to deliver good value for money, although clients have pointed out the need for improved team stability.
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Origen BPO

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Medellín, Colombia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +3

15% Sales Outsourcing

10% Recruiting

10% Staffing

Focus Areas

30% Answering services

35% Inbound appointment scheduling

35% Virtual receptionist

Origen BPO is a provider of Contact Center Services, specializing in customer support and telephonic assistance. Their customer service center has helped improve client perceptions, with 100% of the feedback affirming satisfaction with their call handling and customer care services. The company is noted for its effective communication and close client relationships.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for IT Consulting Firm
5.0 — Origen BPO provides ongoing customer support services for an IT consultant firm. Read more
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Industry Experience

Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions.
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Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value.
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AnswerHero

4.3 10 reviews

Undisclosed

Undisclosed

50 - 249

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Focus Areas

33% Answering services

34% Virtual receptionist

33% Inbound appointment scheduling

AnswerHero is an inbound call center specializing in customer support services and telephonic support. Their reviews highlight strong customer service and efficient call handling, with approximately 100% of respondents praising their service quality and noting significant time and cost savings. Some customers suggest improvement in pricing, but overall, AnswerHero is highly regarded for its excellent personal contact and community engagement.

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Reviews mention Personable
Clients consistently praise AnswerHero for their personable approach, emphasizing the excellent personal contact provided. One review noted the company's ability to foster better service collaboration within the community and highlighted their commitment to community benefits. Overall, the sentiment reflects a strong appreciation for the company's relationship-building capabilities, with clients feeling valued and supported throughout their partnership.

Legal Services for Medium-sized Company

4.0 Dec 24, 2017

They provide excellent personal contact. They are excellent.
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2 of 10 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Office Sense is an Excellent Answering Service
4.5 — Read more
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Industry Experience

AnswerHero has received positive feedback across various industries, including Advertising & Marketing, Education, Telecommunications, Financial Services, Retail, and Information Technology. Clients commend their excellent customer service and efficiency in handling inbound calls, which leads to significant time and cost savings. Their strengths lie in community engagement and tailored solutions, making them a suitable partner for organizations seeking effective business process outsourcing in these sectors.
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Other industries Education Telecommunications Financial services Retail Manufacturing Information technology Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (7) $10,000 to $49,000 (3)

What Clients Have Said
Clients consistently highlight AnswerHero's competitive pricing as a significant advantage, with one review noting a selection based on lower costs. The value provided is underscored by savings of $7,000 monthly and improved efficiency. While overall sentiment is positive, one client suggests there is room for improvement in pricing. Overall, AnswerHero is perceived to deliver strong value for money, particularly in customer service and operational efficiency.
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Konnektors

4.1 7 reviews

$1,000+

< $25 / hr

10 - 49

Davao City, Philippines

Services provided

15% Call Center Services

30% Email Marketing

14% Back Office Outsourcing +4

11% Sales Outsourcing

10% Content Marketing

10% Customer Service Outsourcing

10% Social Media Marketing

Focus Areas

40% Answering services

40% Inbound appointment scheduling

20% Virtual receptionist

Konnektors is a company specializing in Contact Center Services, excelling in lead generation, telemarketing services, and appointment setting. Across their reviews, 100% of clients note impressive customer support and responsiveness. A recurring theme, mentioned in 67% of reviews, highlights their dedication and flexibility in managing customer relationships and appointments. Clients appreciate their professionalism and strategic use of telephonic support.

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1 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Provider for Logistics Services Company
4.5 — Konnektors provided call center services with the aim of generating leads. They called contacts with particular job titles based on target markets and industries, along with email and phone Read more
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Industry Experience

Konnektors has demonstrated expertise across various industries, including consumer products & services, information technology, and advertising & marketing. Clients highlighted their strengths in lead generation, sales process outsourcing, and website development, noting effective communication and solid project management. The overall sentiment is positive, particularly in IT and consumer sectors where their tailored solutions significantly boosted client engagement and conversions. However, feedback from the business services industry indicates mixed experiences, suggesting potential clients should consider their specific needs and expectations.
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Consumer products & services Information technology Business services IT Services Transportation Advertising & marketing

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More responsive than most other service providers

Konnektors is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (5) Australia (1)

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Talent Trellis Inc.

5.0 3 reviews

$1,000+

< $25 / hr

10 - 49

Lahore, Pakistan

Services provided

10% Call Center Services

10% AI Agents

10% AI Development +9

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Generative AI

10% Sales Outsourcing

10% Social Media Marketing

5% Custom Software Development

5% IT Managed Services

5% IT Staff Augmentation

5% Web Development

Focus Areas

35% Answering services

40% Virtual receptionist

25% Inbound appointment scheduling

Talent Trellis Inc. is a versatile company offering AI, full-stack engineering, and graphic design services. Their clientele reports a 100% satisfaction rate, highlighting punctual delivery and strategic alignment with client goals. Approximately 50% of reviews emphasize their exceptional project management and cultural compatibility, resulting in significant improvements in user engagement and client deliverables.

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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Talent Trellis Inc. has received positive feedback for its graphic design and engineering services over the past six months. Clients appreciate the timely delivery and effective communication, noting significant improvements in engagement and performance metrics. One client highlighted a 30%–50% increase in user engagement due to the engineering support provided. Overall, clients express satisfaction with the value offered and the alignment of company values, with no suggested areas for improvement.
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Industry Experience

Talent Trellis Inc. has received positive feedback in the Advertising & Marketing and eCommerce industries. Clients commend their expertise in graphic design and engineering, noting significant improvements in engagement and project delivery. In Advertising & Marketing, their design support enhances client interactions, while in eCommerce, their engineering team improves platform performance and user engagement. Overall, Talent Trellis Inc. is seen as a reliable partner across both sectors, delivering impressive results and maintaining strong communication.
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eCommerce

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Average Project Cost Breakdown

What Clients Have Said
Talent Trellis Inc. is consistently praised for its competitive pricing and value for money. Clients highlighted that the company's pricing fit their budgets while offering exceptional value, which was a key factor in their decision to engage. One client noted an increase in engagement and satisfaction with the deliverables, affirming that Talent Trellis Inc. delivers on time and meets expectations, further reinforcing the positive sentiment regarding its cost-effectiveness.
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Canada (1) United States (1)

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EGA Connect

4.8 2 reviews

$1,000+

< $25 / hr

10 - 49

Sarajevo, Bosnia and Herzegovina

Services provided

10% Call Center Services

30% Customer Service Outsourcing

25% Email Marketing +5

10% Back Office Outsourcing

10% Sales Outsourcing

5% Content Marketing

5% Social Media Marketing

5% Web Design

Focus Areas

25% Answering services

75% Inbound appointment scheduling

EGA Connect is an IT support and consulting company known for providing comprehensive 24/7 support and technical expertise in software systems, notably for the cruise line industry. The overall feedback is positive, highlighting their flexibility and responsiveness, with 80% of the reviewers expressing satisfaction with their services. Some areas for improvement include communication efficiency.

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Industry Experience

EGA Connect has demonstrated strong expertise in the IT Services industry, particularly in providing 24/7 technical support and consulting for cruise line photography systems. Clients praised their flexibility, responsiveness, and quality service, highlighting their ability to address technical challenges effectively. Overall sentiment is positive, indicating that EGA Connect is a suitable partner for businesses seeking reliable IT support, particularly within the cruise and photography sectors.
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Select Industry to see insights

IT Services

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Average Project Cost Breakdown

What Clients Have Said
EGA Connect is perceived as providing excellent value for money, with clients noting their flexibility and responsiveness as key strengths. One client emphasized that 'you’ll get everything you pay for,' indicating satisfaction with the overall cost relative to the quality of service. While there were minor communication issues, the overall sentiment reflects a positive view of their pricing and the comprehensive support offered during engagements.
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TaskUs

Not yet reviewed

$50,000+

< $25 / hr

10,000+

Santa Monica, CA

Services provided

30% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +5

10% Content Moderation Services

5% AI Development

5% Compliance Consulting

5% Data Annotation Services

5% Generative AI

Focus Areas

100% Answering services

TaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.
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ProComm

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

50% Call Center Services

35% Customer Service Outsourcing

15% Back Office Outsourcing

Focus Areas

55% Answering services

27% Inbound appointment scheduling

18% Virtual receptionist

ProComm is a company specializing in Contact Center Services, offering Inbound Call Center and Customer Support Services. According to reviews, ProComm excels in handling calls efficiently and improving customer service, with 100% satisfaction reported by one reviewer. The company is praised for strong communication skills and professionalism, saving clients significant time and money monthly.

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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Inbound Calling and Order Processing for Life Sciences Company
5.0 — Read more
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Industry Experience

ProComm has demonstrated expertise in the telecommunications and other industries, particularly in providing inbound call services. Clients underscore their strengths in strong communication skills, professionalism, and efficiency, with feedback highlighting significant time and cost savings. The overall sentiment is positive, indicating that ProComm effectively addresses high call volumes, enhances customer service, and maximizes staff utilization. This provider is well-suited for organizations seeking to improve their inbound services and customer interactions.
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Telecommunications Other industries

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
ProComm's pricing structure varies, with clients noting both hourly rates and annual commitments. Overall, clients perceive a strong value for their investment, citing monthly savings of $500 to $1,500 and significant time savings. One client highlighted the need for cost improvement, yet satisfaction with service quality remains high. The general sentiment indicates that ProComm provides good value for money, effectively enhancing operational efficiency while meeting customer service needs.
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Georgia (1) United States (1)

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PowerSellers

5.0 2 reviews

$10,000+

Undisclosed

2 - 9

Sofia, Bulgaria

Services provided

15% Call Center Services

60% Sales Outsourcing

25% Market Research

Focus Areas

35% Answering services

65% Inbound appointment scheduling

PowerSellers specializes in Contact Center Services, focusing on lead generation and customer relationship management. The company has successfully contacted 57% more clients and generated 72% more leads annually. Their commitment to customer support and responsiveness is highlighted by their availability and proactive approach, although there is room for improvement in patience during peak times.

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Reviews mention Reasonable pricing
Clients have expressed positive sentiments regarding PowerSellers' pricing, highlighting it as a key factor in their selection. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Additionally, the successful acquisition of Renewable energy certificates at a 'fair price' further underscores the reasonable pricing strategy employed by PowerSellers. Overall, the feedback reflects a strong appreciation for their cost-effectiveness and value proposition.

Certificate Acquirement & Redemption for Cocoa Products Co

5.0 Apr 19, 2024

Acquiring the iRec at a fair price, from reputable sources with proper redemption to disclose to the market.
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1 of 1 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Energy Solutions Provider
5.0 — PowerSellers provides call center services for an energy solutions provider. The tasks include cold calling, polishing the sales speech, qualifying clients through calls, obtaining data, Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight PowerSellers' competitive pricing and strong value for money. For instance, one client noted that their pricing 'fit our budget' and provided 'good value for cost.' Another client echoed this sentiment, stating that PowerSellers' pricing was a key reason for their selection, emphasizing their ability to deliver results while maintaining affordability. Overall, the sentiment regarding cost and value is highly positive, with no significant complaints noted.
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More responsive than most other service providers

PowerSellers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Eco Software Solutions LLC

3.7 3 reviews

Undisclosed

< $25 / hr

2 - 9

Services provided

10% Call Center Services

20% Web Development

10% AR/VR Development +6

10% Application Management & Support

10% CRM Consulting and SI

10% Custom Software Development

10% E-Commerce Development

10% Enterprise App Modernization

10% Mobile App Development

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Eco Software Solutions LLC is purported to offer Contact Center Services, including Customer Support and Telephonic Support. However, a review indicates a negative experience, with accusations of fraudulent behavior and misrepresentation. This suggests potential concerns regarding their authenticity and reliability in delivering legitimate customer service solutions.

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Reviews mention Timely
Clients consistently reported that Eco Software Solutions LLC delivered projects on time, highlighting their efficient project management and responsiveness. One project manager noted, 'We got the project on right time. Excellent,' emphasizing their punctuality. Additionally, another client praised the team's quick response to needs, reinforcing the overall sentiment of reliability and timeliness in their service delivery.

Custom Software for Software Company

5.0 Jun 22, 2023

We got the project on right time. Excellent. Delivered on time. Quick response.
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Industry Experience

Eco Software Solutions LLC has demonstrated expertise in providing custom software solutions primarily within the IT services and other industries. Clients noted their strong project management, timely delivery, and responsive support. However, feedback varies significantly, with one review highlighting negative experiences related to perceived scamming tactics, while another praised their user interface design and project execution. This indicates a mixed sentiment overall, suggesting potential clients in IT services should proceed with caution, while other sectors might benefit from their software capabilities.
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IT Services Software

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Overall, client feedback regarding Eco Software Solutions LLC indicates a positive sentiment towards their cost and value for money. One client noted that the 'pricing fit our budget' and highlighted the 'good value for cost' provided. However, there is a contrasting negative review that accuses the company of scamming, which raises concerns about their pricing practices. The majority of feedback suggests that clients found the services to be reasonably priced and satisfactory in terms of value.
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Tech Drop Private Limited

4.8 4 reviews

$10,000+

< $25 / hr

10 - 49

Karachi, Pakistan

Services provided

10% Call Center Services

10% Blockchain

10% CRM Consulting and SI +10

10% Customer Service Outsourcing

10% Market Research

10% Marketing Strategy

10% Sales Outsourcing

5% Digital Strategy

5% E-Commerce Development

5% Graphic Design

5% Mobile App Development

5% UX/UI Design

5% Web Development

Focus Areas

30% Answering services

50% Inbound appointment scheduling

20% Virtual receptionist

Tech Drop Private Limited is a technology support company known for its on-demand technical assistance, addressing diverse tech-related issues efficiently. With effective project management and a commitment to innovation, 80% of their reviews highlight timely delivery and responsiveness. However, improvement is suggested in expanding support hours and providing detailed troubleshooting guides.

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Industry Experience

Tech Drop Private Limited has demonstrated expertise primarily in the Design industry, focusing on web development and technical support services. Clients praised their effective project management, timely delivery, and innovative solutions, contributing to measurable outcomes such as increased user engagement and customer satisfaction. Overall sentiment in the Design industry is positive, highlighting their strengths in responsiveness and commitment to quality. Potential clients seeking web development and technical support solutions will find Tech Drop a suitable match.
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Design

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Average Project Cost Breakdown

What Clients Have Said
Clients have reported that Tech Drop Private Limited offers competitive pricing that aligns well with their budgets, which significantly contributes to their overall value for money. One client noted they chose Tech Drop due to its pricing fit, emphasizing the company's cost-effectiveness. Overall, feedback indicates a positive sentiment towards the company's affordability and the quality of services provided, confirming that clients feel they receive substantial value for their investment.
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TeloSolution

Not yet reviewed

$10,000+

< $25 / hr

50 - 249

Lahore, Pakistan

Services provided

70% Call Center Services

30% Back Office Outsourcing

Focus Areas

45% Answering services

30% Inbound appointment scheduling

25% Virtual receptionist

TeloSolution, a call center, is based in Lahore, Pakistan and Lahore, Pakistan. Launched in 2017, the team focuses on Call Center Services and Back Office Outsourcing.
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Redial BPO Call Center

Not yet reviewed

$50,000+

Undisclosed

1,000 - 9,999

San Diego, CA

Services provided

45% Call Center Services

45% Customer Service Outsourcing

5% Back Office Outsourcing +1

5% Sales Outsourcing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Redial BPO Call Center is a call center located in San Diego, California and Tijuana, Mexico. Their services include Call Center Services and Customer Service Outsourcing.
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More responsive than most other service providers

Redial BPO Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Virtual Assistants Pakistan

5.0 2 reviews

$5,000+

$25 - $49 / hr

50 - 249

Melbourne, Australia

Services provided

10% Call Center Services

20% Custom Software Development

10% Advertising +6

10% Customer Service Outsourcing

10% Email Marketing

10% Marketing Strategy

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

Focus Areas

35% Answering services

35% Inbound appointment scheduling

30% Virtual receptionist

Virtual Assistants Pakistan provides comprehensive Customer Support Services, specializing in Call Center Services, including Inbound and Outbound Call Centers, and Telephonic Support. With 100% positive feedback, their professionalism, reliability, and effective communication are consistently noted, with 100% of reviewers highlighting their seamless onboarding and impactful virtual assistance.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Assistant Services for Home Care Company
5.0 — Virtual Assistants Pakistan provides virtual assistant services for a home care company. The team manages compliance for the client. Read more
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Industry Experience

Virtual Assistance Pakistan has garnered positive feedback primarily from the Home Services industry, specifically noted for their expertise in virtual assistance. Clients emphasize their professional, reliable, and detail-oriented service, which has significantly improved operational efficiency. The onboarding process is praised for its smoothness, while communication remains effective throughout projects. Overall sentiment in the Home Services sector is highly favorable, making this provider a strong candidate for organizations seeking dependable virtual support.
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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed strong satisfaction with the overall value provided by Virtual Assistance Pakistan, highlighting their professionalism and reliability. One client noted, 'Their service has made a noticeable positive impact on our day-to-day operations,' indicating a robust return on investment. Additionally, the smooth onboarding process and effective communication were frequently praised, suggesting that the company's pricing is justified by the quality of service delivered.
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More responsive than most other service providers

Virtual Assistants Pakistan is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Right Path Global Services

5.0 2 reviews

$10,000+

< $25 / hr

2 - 9

Pune, India

Services provided

10% Call Center Services

30% Finance & Accounting Outsourcing (FAO)

20% Accounting +2

20% Back Office Outsourcing

20% Customer Service Outsourcing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Right Path Global Services is an accounting firm that specializes in financial management solutions for industries such as automotive technology. The feedback on their services is overwhelmingly positive, with 100% of the reviews highlighting their professionalism, timely reporting, and customized solutions. Clients commend their expertise, which reportedly improved financial accuracy by 30% and reduced expenses by 15%.

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Industry Experience

Right Path Global Services has demonstrated expertise in the automotive industry, particularly in financial management for tech companies, such as those specializing in LiDAR technology. Clients have praised their ability to streamline accounting processes, improve financial accuracy by 30%, and enhance cash flow visibility. Feedback highlights their professionalism, responsiveness, and tailored approach, making them a trusted partner for automotive firms seeking effective financial solutions.
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Automotive

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients express positive sentiment regarding Right Path Global Services' pricing, highlighting it as a good fit for their budget and offering great value for the cost. One client noted that the company's expertise led to a 30% improvement in financial accuracy and a 15% reduction in unnecessary expenses, reinforcing the perception of cost-effectiveness. The tailored approach and proactive advice further enhance their value proposition, establishing them as a trusted partner in financial services.
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Again Again Agency

5.0 44 reviews

$5,000+

< $25 / hr

1,000 - 9,999

Services provided

20% Call Center Services

30% Sales Outsourcing

20% Back Office Outsourcing +2

20% Customer Service Outsourcing

10% Email Marketing

Focus Areas

15% Answering services

45% Virtual receptionist

40% Inbound appointment scheduling

Again Again Agency is a company specializing in Contact Center and Lead Generation Services. Across their reviews, clients consistently praise their effective communication, adherence to deadlines, and high-quality leads that significantly enhance business outcomes. Impressively, 100% of the reviews highlight their ability to deliver on expectations without any noted areas for improvement.

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Reviews mention Creative
Clients have expressed strong satisfaction with Again Again Agency's creative approach to lead generation. One client noted their 'creative approach for new potential clients,' while another highlighted their 'creative' methods that led to impressive results, such as booking 30 appointments. Overall, the sentiment is overwhelmingly positive, with clients praising their teamwork, communication, and ability to deliver innovative solutions tailored to their needs.

Lead Generation for Design Agency

5.0 Mar 16, 2023

We were most impressed with their teamwork and analytical approach. They were also very creative in helping us get more clients.
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Lead Generation for Carpet Cleaning Services Company

5.0 Feb 28, 2023

Again Again Agency's team delivered as expected and had a creative approach for new potential clients. We also like their easygoing workflow — working with them was a once-in-a-lifetime experience.
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4 of 4 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for Architecture & Construction Company
5.0 — Again Again Agency provided lead generation services for an architecture and construction company. The team conducted research, created a prospect list and email templates, and reached out to Read more
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Industry Experience

Again Again Agency has demonstrated expertise across various industries, including media, finance, education, and design, providing lead generation and email marketing services. Clients report high satisfaction, noting significant lead conversions and responsiveness. In the media sector, they excelled in generating quality leads, while in financial services, their strategies resulted in substantial client growth. Overall, Again Again Agency is well-regarded for their effective outreach and tailored solutions, making them a suitable partner for businesses seeking to enhance lead generation in diverse fields.
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Financial services Other industries Media Design Software Transportation Education IT Services Healthcare Consulting Energy & natural resources Other Industry Advertising & marketing Construction

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Statco

4.5 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

25% Call Center Services

75% Back Office Outsourcing

Focus Areas

100% Answering services

Statco is a back office services company, highly regarded for providing impeccable customer service and significant time and cost savings to clients. Nearly 100% of reviewers praise their ability to offer security and peace of mind, with client savings ranging from $1,000 to $3,000 monthly, underscoring their effectiveness and customer satisfaction.

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Industry Experience

Statco exhibits strong expertise in the real estate industry, providing exceptional back office services that enhance efficiency and save clients significant time and costs. Clients highlight their impeccable customer service and reliability, noting a personal touch that distinguishes them from competitors. Overall sentiment is highly positive, emphasizing Statco’s ability to deliver quality work and foster long-term relationships, making them a suitable partner for businesses in the real estate sector.
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Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently praised Statco for providing high-quality services at competitive rates. One reviewer noted significant savings of $1,000 to $3,000 monthly, highlighting the company's value for money. The hourly pricing model is appreciated for its flexibility, catering to short-term needs. Overall sentiment reflects satisfaction with both the cost and the exceptional customer service, establishing Statco as a trusted partner for affordable and effective back office solutions.
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WERVAS Virtual Assistant Services

5.0 4 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

10% Call Center Services

30% Back Office Outsourcing

15% AI Development +4

15% Generative AI

10% Customer Service Outsourcing

10% Sales Outsourcing

10% Web Development

Focus Areas

40% Answering services

40% Virtual receptionist

20% Inbound appointment scheduling

WERVAS Virtual Assistant Services is a company specializing in staffing and personal assistant services. The reviews highlight their strong ethical standards and excellent communication, with 100% positive feedback on their impact in recruitment and team coordination. Clients noted no areas for improvement, emphasizing effective workflow and ease of collaboration.

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Industry Experience

WERVAS Virtual Assistant Services has garnered positive feedback primarily from the Information Technology sector, specifically from a startup consulting company specializing in Salesforce services. Clients commend their effective staffing solutions, personal assistant services, and team coordination, emphasizing high ethical standards and excellent communication. The overall sentiment is favorable, indicating that WERVAS is a strong fit for technology-driven projects requiring reliable support and coordination.
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Information technology

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed that WERVAS Virtual Assistant Services offers competitive pricing while delivering substantial value. One client highlighted their positive impact on team growth and recruitment efficiency, noting the high ethical standards and communication quality of the team. Overall, the sentiment indicates that clients perceive the services as cost-effective, contributing significantly to project success without any notable areas for improvement.
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Perfect Data Entry

4.8 4 reviews

$1,000+

< $25 / hr

250 - 999

Bradenton, FL

Services provided

15% Call Center Services

75% Back Office Outsourcing

10% Customer Service Outsourcing

Focus Areas

100% Answering services

Perfect Data Entry, a company offering comprehensive back office services, is praised for significantly improving efficiency, with clients reporting smoother workflows and increased production. Positive feedback is consistent, with no reviewers identifying areas for improvement. Approximately 25% of clients' internal tasks are streamlined, contributing to enhanced organizational efficiency and cost savings.

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Reviews mention Well-organized projects
Clients have consistently praised Perfect Data Entry for their well-organized project management. One client noted a 'sound organization' as a key strength, which contributed to increased efficiency and productivity. The ability to deliver quality work quickly, alongside effective communication, has also been highlighted, reinforcing the overall positive sentiment regarding their project organization.

Business Service Data Entry

5.0 Aug 12, 2017

The service provider has demonstrated a sound organization. This has resulted in increased efficiency and production, along with a notable increase in revenue.
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1 of 2 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Document Filing Services for Tech Firm
4.5 — Read more
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Industry Experience

Perfect Data Entry has garnered positive feedback across various industries, including Automotive, Business Services, Information Technology, and Other Industries. Clients commend their ability to streamline back office tasks, leading to significant time and cost savings. Automotive clients appreciate the reduction in training needs, while businesses in the IT sector benefit from improved filing efficiency. Overall sentiment reflects satisfaction with their reliability and quality of service, making them a strong candidate for projects requiring data management across these fields.
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Automotive Other industries Information technology Business services

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients consistently highlight Perfect Data Entry's cost-effectiveness and value for money. One client noted saving $3,000 monthly by avoiding hiring and training costs, while another reported an impressive $400,000 in monthly savings. Their pricing structure is typically monthly, with a flat rate for services, which clients find beneficial. Overall, clients express satisfaction with the financial benefits and efficiency improvements gained from the partnership.
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DSG

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Johannesburg, South Africa

Services provided

10% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing +2

20% E-Commerce Development

10% Web Design

Focus Areas

100% Answering services

Launched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.
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More responsive than most other service providers

DSG is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Xync Inc.

4.7 5 reviews

Undisclosed

Undisclosed

50 - 249

Marina del Rey, CA

Services provided

10% Call Center Services

70% Sales Outsourcing

10% Back Office Outsourcing +1

10% Customer Service Outsourcing

Focus Areas

20% Answering services

70% Inbound appointment scheduling

10% Virtual receptionist

Xync Inc. is a company specializing in Contact Center Services, including telephonic support and customer care services, highly praised for its responsive project management and consistent delivery. Approximately 90% of feedback reflects satisfaction with their approach, particularly in lead generation and social media marketing efforts, though some suggest enhancements in lead follow-up consistency.

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Reviews mention Well-organized projects
Clients have consistently praised Xync Inc. for their well-organized project management and timely delivery. One managing director noted that the team was 'always on time' and effectively accomplished all set objectives. Moreover, feedback highlighted a 'consistent, pleasant, organized effort throughout the campaigns,' reflecting the company's commitment to maintaining high standards in their operations.

Email Marketing, SMM & Cold Calling for Asset Mgmt Firm

5.0 Jun 5, 2023

Meetings were scheduled consistently. Also received positive feedback from advisors on how the services were managed which led to improved visibility of our company's capabilities. Consistent, pleasant, organized effort throughout the campaigns.
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2 of 3 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Email Marketing, SMM & Cold Calling for Asset Mgmt Firm
5.0 — An asset management firm has hired Xync Inc. for email marketing and SMM services. The team expands the client's sales activities through email and social media efforts, followed by cold calls to Read more
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Industry Experience

Xync Inc. has demonstrated strong expertise across various sectors including Financial Services, Software, and Education. Clients commend their effective lead generation, particularly through social media and personalized outreach. The overall sentiment is positive, highlighting strengths in project management, timely delivery, and a collaborative approach. Notably, in Financial Services, they facilitated valuable client introductions, while in Software, they successfully nurtured leads to contracts. Their adaptability makes them a suitable partner for diverse industries.
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Healthcare IT Services Financial services Software

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Orlando, Florida (1) Houston, Texas (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Lexington, New York (1)

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TeamVan Outsourcing

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

15% Call Center Services

30% Customer Service Outsourcing

20% IT Managed Services +3

20% IT Strategy Consulting

10% Sales Outsourcing

5% Business Consulting

Focus Areas

40% Answering services

40% Inbound appointment scheduling

20% Virtual receptionist

TeamVan Outsourcing is a comprehensive outsourcing company providing services such as administrative support, customer service, IT and technical support, and marketing and sales. The company receives overwhelmingly positive feedback, with reviewers praising their dedication to customer satisfaction and innovative problem-solving. Notably, 100% of reviewers highlighted their excellent project management and responsiveness, resulting in measurable improvements in operational efficiency and customer acquisition.

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Industry Experience

TeamVan Outsourcing has demonstrated expertise primarily in the Retail and Food Service industries, receiving positive feedback for their customer service, operational efficiency, and marketing strategies. Clients noted a significant increase in customer satisfaction and streamlined processes. The overall sentiment is favorable, highlighting their commitment to timely delivery and innovative solutions. Potential clients in the Retail and Food Service sectors would likely find TeamVan Outsourcing a strong fit for enhancing operational capabilities and customer engagement.
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Retail

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have praised TeamVan Outsourcing for providing good value for money, with one Operations Manager highlighting that their pricing fit within budget while delivering quality services. The company is noted for reducing operational costs and improving efficiency, contributing to a 20% increase in customer satisfaction. Overall sentiment reflects satisfaction with the costs relative to the benefits received, although some clients suggested that more flexible service packages could enhance their offerings further.
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VirtuHire US

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Los Angeles, CA

Services provided

15% Call Center Services

65% Back Office Outsourcing

10% HR Outsourcing +1

10% Sales Outsourcing

Focus Areas

25% Answering services

40% Inbound appointment scheduling

35% Virtual receptionist

VirtuHire US provides comprehensive Call Center Services, excelling in Customer Support, Inbound Call Handling, and Customer Care Services. Reviews highlight their efficiency and reliability, with noticeable improvements in appointment scheduling and customer communication. VirtuHire US maintains a 100% positive feedback rate, praised for quick responsiveness and effective issue resolution.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Support for Solar & HVAC Firm
5.0 — VirtuHire US provided customer support services for a solar and HVAC company. The team assigned a resource who managed dispatch-related activities and communicated with end customers. Read more
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Industry Experience

VirtuHire US has demonstrated strong capabilities in the contracting industry, particularly in solar, roofing, and HVAC services. Clients have praised their effective management of dispatch operations, customer communication, and issue resolution, resulting in improved scheduling efficiency and customer satisfaction. Their strengths include responsiveness, reliability, and adaptability to changing needs. Overall, the feedback reflects a positive sentiment, indicating that VirtuHire US is well-suited for businesses in the contracting sector seeking enhanced operational support.
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Average Project Cost Breakdown

What Clients Have Said
Clients have praised VirtuHire US for offering good value for cost, noting that their services contributed to improved operational efficiency and customer satisfaction. One client specifically highlighted the company's high ratings and alignment of values as key factors in their decision. Overall, feedback suggests a positive sentiment regarding the cost-effectiveness of VirtuHire's solutions, though a suggestion for more payment options for overseas businesses was noted.
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Harris BPO

4.7 3 reviews

$1,000+

< $25 / hr

250 - 999

Services provided

14% Call Center Services

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +4

11% Customer Service Outsourcing

8% HR Outsourcing

4% PEO/Employee Leasing

3% Recruiting

Focus Areas

100% Answering services

Harris BPO is a professional company offering Contact Center Services and Customer Support Services, including data provisioning and analytical reporting. Reviews consistently highlight their ability to deliver quality work quickly, saving clients significant time and money, with 100% of feedback noting their professionalism and adaptability.

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Reviews mention Customized support
Clients have expressed high satisfaction with Harris BPO's customized support, highlighting their adaptability to specific organizational needs. One client noted their ability to adjust to customized requirements, which significantly improved operational efficiency and allowed for reinvestment of time into other priorities. Overall, the sentiment towards their personalized service is overwhelmingly positive, with clients appreciating the tailored approach that addresses unique challenges.

Payment Processing for Financial Services Company

4.0 Aug 12, 2017

The provider is willing and able to adjust to customized requirements from clients. This adaptability ensures that client needs are met effectively.
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1 of 2 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Payment Processing for Small Manufacturer
5.0 — Read more
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Industry Experience

Harris BPO has demonstrated expertise across various industries including Information Technology, Financial Services, and Manufacturing. Clients highlight their strengths in reliability, adaptability, and quality service, which have led to increased operational efficiency and significant cost savings. Overall sentiment is positive, with particular praise for their professional approach and ability to meet customized requirements, making them a suitable choice for businesses in these sectors.
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Information technology Financial services Manufacturing

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Average Project Cost Breakdown

$200,000 to $999,999 (2) Less than $10,000 (1)

What Clients Have Said
Clients generally regard Harris BPO as providing excellent value for money, citing high-quality services that lead to increased operational efficiency. One client noted significant savings of thousands per month, while another emphasized the adaptability and customization of services. However, feedback suggests that there is potential for lower-tiered pricing options. Overall, the sentiment reflects satisfaction with the balance of cost and value offered by the company.
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Covent Informatics

5.0 3 reviews

$10,000+

$50 - $99 / hr

10 - 49

Hyderabad, India

Services provided

10% Call Center Services

10% Corporate Training & Coaching

10% Custom Software Development +11

10% Customer Service Outsourcing

10% E-Commerce Development

10% Mobile App Development

10% UX/UI Design

10% Web Design

10% Web Development

2% HR Consulting

2% HR Outsourcing

2% PEO/Employee Leasing

2% Recruiting

2% Staffing

Focus Areas

33% Answering services

34% Virtual receptionist

33% Inbound appointment scheduling

Covent Informatics is a web solutions and PC solutions provider, renowned for developing systems like inventory, sales, purchase, and warehouse management. Client reviews highlight their cost-effectiveness and strong project management, with 100% of reviews emphasizing increased productivity and efficiency. Notably, there were no negative reviews, demonstrating overall client satisfaction.

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Industry Experience

Covent Informatics has demonstrated expertise primarily in the Manufacturing industry, providing effective inventory and warehouse management systems. Clients have noted significant reductions in paperwork and improved productivity, with a reported efficiency increase of 12% monthly. The provider's commitment to timely project delivery and cost-effectiveness has garnered positive feedback. Overall, the sentiment is favorable, particularly for manufacturers seeking streamlined operations and reliable technical support.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently praised Covent Informatics for their cost-effectiveness, noting that their services are approximately 40% less expensive than competitors. One client highlighted the significant value derived from their investment, as the implemented systems enhanced productivity and operational efficiency. Overall, feedback reflects a positive sentiment regarding the balance of cost and quality, with clients feeling they received substantial value for their expenditure.
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BPO VA - Out of Business

4.1 5 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

50% Call Center Services

37% Back Office Outsourcing

13% Customer Service Outsourcing

Focus Areas

43% Answering services

29% Inbound appointment scheduling

28% Virtual receptionist

BPO VA - Out of Business was a company providing Contact Center Services and Customer Support Services. They were praised for efficiency and strong customer care, saving clients approximately 40% on costs and 25% on time monthly. Reviews highlighted their ability to understand customer needs, with 100% positive feedback regarding customer service and efficiency.

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Reviews mention Efficient
Clients consistently highlight the efficiency of BPO Virtual Assistant, noting significant time and cost savings of approximately 25% and 40%, respectively. Feedback emphasizes the company's ability to streamline operations and reduce wasted time, with one client stating, 'They are very efficient, we save time, we avoid losses of money and extra charges.' Overall, the sentiment is highly positive, with clients expressing satisfaction with both the service's efficiency and customer care.

Customer & Office Services for IT Firm

4.5 Aug 14, 2017

They are very efficient, we save time, we avoid losses of money and extra charges. Compared to other suppliers, we have felt comfortable due to the great customer care they have.
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Virtual Assistant for Small IT Firm

4.5 Aug 14, 2017

Is very efficient, we save time, we avoid losses of money and extra charge. Compared to other suppliers, we felt comfortable due to the great customer care they have.
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Industry Experience

BPO VA has demonstrated strong expertise in business services, IT services, and other industries. Clients report significant savings and efficiency improvements, with up to 40% reduction in costs and 25% in time. The provider excels in delivering quality work and effective customer service. Overall, feedback indicates a positive sentiment, especially for businesses seeking reliable back office support, call center management, and IT solutions.
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Business services Other industries Information technology IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight BPO VA's competitive pricing and excellent value for money. One client noted a savings of up to $10,000 monthly, while another mentioned a monthly cost reduction of around 40%. Feedback indicates that their services not only enhance efficiency but also allow clients to avoid excessive work and reduce operational costs. Overall, clients perceive BPO VA as a high-quality service provider that delivers significant cost benefits.
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Miami, Florida (2) Laredo, Texas (1) Chicago, Illinois (1)

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Shandong Zhishun Network Technology Co., Ltd.

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Services provided

20% Call Center Services

20% E-Commerce Development

20% Mobile App Development +2

20% Web Design

20% Web Development

Focus Areas

30% Answering services

35% Inbound appointment scheduling

35% Virtual receptionist

Shandong Zhishun Network Technology Co., Ltd. is a prominent Internet enterprise providing comprehensive services in online marketing, social e-commerce, new retail, and digital transformation. Their clientele praises their professional technology and efficient communication, with 100% of reviewers highlighting smooth project management and high efficiency, while no areas for improvement were noted.

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Industry Experience

Shandong Zhishun Network Technology Co., Ltd. has received positive feedback primarily in the Logistics & Supply Chain industry. Clients commend the company's strong technical expertise, comprehensive service offerings, and effective project management. Their strengths include advanced network promotion technology and customized website construction services. The overall sentiment is highly favorable, indicating that potential clients in logistics and related sectors may find a good match in their capabilities for digital transformation and online marketing solutions.
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Logistics & Supply Chain

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients commend Shandong Zhishun Network Technology Co., Ltd. for their comprehensive service offerings and professional technology, highlighting the company's strong value for money. One client noted their competitive pricing in comparison to the quality of service provided, stating that the project was completed smoothly and efficiently. Overall, the sentiment reflects satisfaction with the cost-effectiveness and high-quality results delivered by the company, with no reported areas for improvement.
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VinsiAI

5.0 2 reviews

Undisclosed

Undisclosed

2 - 9

Las Vegas, NV

Services provided

35% Call Center Services

25% Customer Service Outsourcing

20% Generative AI +1

20% Sales Outsourcing

Focus Areas

25% Answering services

50% Inbound appointment scheduling

25% Virtual receptionist

VinsiAI is a Contact Center Services provider specializing in Customer Support Services, utilizing AI to handle call volumes and customer service tasks efficiently. Across reviews, 100% of clients highlight VinsiAI's impressive responsiveness and cost-effective solutions, with notable praise for their natural-sounding voice technology and seamless setup process.

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2 of 2 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Food & Beverage Restaurant
5.0 — VinsiAI is developing a natural-sounding voice and conversation tool to take orders from incoming calls for a fast-casual restaurant. Read more
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Industry Experience

VinsiAI has received positive feedback from clients in the Food & Beverage and Business Services industries. In Food & Beverage, they excelled in automating order taking, improving efficiency and customer interaction. In Business Services, clients noted the effective deployment of customer service agents, enhancing response times and satisfaction. Overall, VinsiAI is recognized for its responsiveness, product quality, and cultural fit, making it a strong candidate for businesses seeking AI solutions in these sectors.
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Food & Beverage Business services

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Clients have consistently highlighted VinsiAI's pricing as a strong point, noting that it fits within their budgets and offers good value for the cost. For instance, a Director from Wicked Chicken emphasized the company's pricing as a key reason for selection, while a BPO owner remarked on VinsiAI providing a lower-cost solution compared to human agents. Overall, the sentiment surrounding VinsiAI's cost and value for money is positive, reflecting satisfaction with the financial aspects of their services.
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Motif

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

San Mateo, CA

Services provided

100% Call Center Services

Focus Areas

100% Answering services

Motif is a large answering service company headquartered in San Mateo, California and Ahmedabad, India. The team specializes in Call Center Services.
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onebox

4.0 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

75% Call Center Services

25% Transcription

Focus Areas

50% Answering services

50% Virtual receptionist

Onebox is a company specializing in Customer Support Services, providing inbound call handling, answering, and transcription services. The overall feedback highlights their technical proficiency in routing calls and integrating with CRM systems, while 100% of reviewers appreciate the cost-effectiveness and ease of deployment. Their service is deemed efficient, saving clients significant time and resources.

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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Transcription & Answering Services for IT Firm
4.0 — Read more
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Industry Experience

onebox has demonstrated expertise primarily in the Information Technology sector, providing inbound call answering and transcription services. Clients appreciate their efficient, easy-to-use solutions that enhance responsiveness without the need for in-house staff. Feedback indicates that onebox's strengths lie in their technical services and effective communication, with an overall positive sentiment regarding their impact on operational efficiency. This makes onebox a suitable partner for businesses seeking reliable support in the IT industry.
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Information technology

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed that the company's flat billing structure offers significant value for money, particularly for businesses with limited call volumes. One reviewer noted substantial savings, equating their costs to the expense of hiring a full-time employee for call answering. Overall, clients appreciate the cost-effectiveness of the services provided, with one stating they spend less than $1,000 annually, affirming the company's ability to deliver quality services at a reasonable price.
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