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Industry: Information technology
Inbound Services: Answering services

Top Answering Service for IT Services

    Featured Providers

    What are Featured Providers?
  • VoiceNation

    VoiceNation

    America’s favorite call answering service

    Undisclosed
    < $25 / hr
    50 - 249
    Duluth, GA
    Service Focus
    Inbound Services

    "VoiceNation is a one-stop-shop." "

    • Lead Recluiter
  • AnswerForce

    AnswerForce

    Answer every call, win more business

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Portland, OR
    Service Focus
    Inbound Services

    "We appreciate how AnswerForce thinks outside the box to discover opportunities."

    • Founder, E-Commerce Company
  • SupportYourApp

    SupportYourApp

    AI-Enhanced Customer Support and Care

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE
    Service Focus
    Inbound Services

    "They are always ready to help and take on new things and responsibilities."

    • Manager, Meditation App
  • Helpware

    Helpware

    Amazing Customer Experiences. Together.

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY
    Service Focus
    Inbound Services

    "Helpware has consistently exceeded expectations even when we have special support needs."

    • Project Manager, NIC Virginia
  • Simply Contact

    Simply Contact

    🏆 Award-Winning Customer Support Outsourcing

    $1,000+
    < $25 / hr
    250 - 999
    Warszawa, Poland
    Service Focus
    Inbound Services

    "Simply Contact agents are very skilled and able to handle even the most difficult tasks."

    • Call Center Manager, Government Helpline Center
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  • Welsend

    Welsend

    Contact Center Supplier in China and Philippines

    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China
    Service Focus
    Inbound Services

    "They have a competent management team, excellent service quality, and truly a value for investment!"

    • General Manager, China, HRS
  • Blue Valley Marketing

    Blue Valley Marketing

    Expect more from your contact center partner.

    $5,000+
    $25 - $49 / hr
    250 - 999
    Home, KS
    Service Focus
    Inbound Services

    "They’re excellent at what they do and have never missed the mark."

    • Director of Marketing, W D Hoard Company
  • Valoris Center

    Valoris Center

    MULTILINGUAL OUTSOURCING SOLUTIONS PROVIDER

    $1,000+
    < $25 / hr
    250 - 999
    București, Romania
    Service Focus
    Inbound Services

    "Valoris Center is a flexible business partner, meaning they can adapt and react to challenges."

    • Real Time Operations Supervisor, Glovo
  • HelpSquad

    HelpSquad

    Virtual Assistants starting at $7.50 per hour

    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA
    Service Focus
    Inbound Services

    "We're impressed with their attention to detail. They've also never done the same mistake twice."

    • Executive, Imagine Advanced Dental Arts
  • Emapta

    Emapta

    Your Team. Your Way.

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Mandaluyong, Philippines
    Service Focus
    Inbound Services

    "They really impressed me with their intent to completely understand our company and our challenges."

    • Shareholder, Priority Care Medical
  • VoiceNation

    VoiceNation

    America’s favorite call answering service

    Undisclosed
    < $25 / hr
    50 - 249
    Duluth, GA
    Service Focus
    Inbound Services

    "VoiceNation is a one-stop-shop." "

    • Lead Recluiter
  • Cleverly

    Cleverly

    #1 LinkedIn Marketing & Lead Generation Agency

    $1,000+
    $25 - $49 / hr
    10 - 49
    Los Angeles, CA
    Service Focus
    Inbound Services

    "With the results they provide, they know what they’re doing, so I won't suggest a change. Keep it up!"

    • Owner, Market Research Firm
  • 1840 & Company

    1840 & Company

    Hire Global Vetted Talent & Teams in 150 Countries

    $10,000+
    < $25 / hr
    250 - 999
    Overland Park, KS
    Service Focus
    Inbound Services

    “They’re like a matchmaker for staff; they provide exactly what we’re looking for.”

    • Executive, Startup Incubator & Accelerator
  • Solvo Global

    Solvo Global

    Build better back office teams for less

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Duluth, GA
    Service Focus
    Inbound Services

    “We had such a good experience with them that we are completely set on working with them in the future.”

    • President & COO, DebtCleanse
  • Wing Assistant

    Wing Assistant

    The World's Best Assistant for Business

    $1,000+
    < $25 / hr
    50 - 249
    Berkeley, CA
    Service Focus
    Inbound Services

    "The virtual admins provided are highly qualified and have a diverse range of skills."

    • CEO, Startup
  • SummitNext

    SummitNext

    BPO for High Growth Companies

    $1,000+
    < $25 / hr
    50 - 249
    Petaling Jaya, Malaysia
    Service Focus
    Inbound Services

    "Their integrity, integration, and Innovation were impressive."

    • CEO, SEAbizs
  • ASL BPO

    ASL BPO

    Business Process Outsourcing Firm

    $1,000+
    < $25 / hr
    50 - 249
    Dhaka, Bangladesh
    Service Focus
    Inbound Services

    "We're impressed with their flexibility, customer-centric approach, and teamwork."

    • Founder, Accordion Group
  • Mercatus

    Mercatus

    Focus on quality, commitment with KPI & SLA

    $5,000+
    < $25 / hr
    50 - 249
    Sofia, Bulgaria
    Service Focus
    Inbound Services

    "They are professionals."

    • Marketing Director, Home Appliance Company
  • ContactWorks

    ContactWorks

    Flexible, Scalable Solutions

    $75,000+
    $25 - $49 / hr
    50 - 249
    Austin, TX
    Service Focus
    Inbound Services

    "We've been impressed with their flexibility and partnership." "

    • L1 Support Manager, TengoInternet
  • Remote Team Solutions

    Remote Team Solutions

    Building Great Teams for Great Companies

    Undisclosed
    Undisclosed
    50 - 249
    Torreón, Mexico
    Service Focus
    Inbound Services

    "They took the time to understand our needs entirely."

    • CTO, Hyperscale Data Company
  • Protel BPO

    Protel BPO

    Smart Outsourcing...Great Value

    $1,000+
    < $25 / hr
    250 - 999
    Belize City, Belize
    Service Focus
    Inbound Services

    "What impresses us the most about Protel BPO is their dedication to delivering exceptional customer service."

    • Director of Customer Services, Dominion Energy
  • Nexa Receptionists

    Nexa Receptionists

    24/7 Answering Services & Virtual Receptionists

    $1,000+
    $25 - $49 / hr
    250 - 999
    Phoenix, AZ
    Service Focus
    Inbound Services

    "Every team member keeps to a high standard of productivity without sacrificing service quality."

    • CFO, Whitehardt
  • Significo

    Significo

    Customer Support Company, BPO Solutions

    Undisclosed
    < $25 / hr
    50 - 249
    Zagreb, Croatia
    Service Focus
    Inbound Services

    "The most impressive things about them are their passion, expertise, and people who will do everything for the client."

    • Member of the Board, Grand Auto d.o.o.
  • Triniter BPO

    Triniter BPO

    RELIABLE CUSTOMER SUPPORT AT JUST $1049/MO/PERSON

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Miami, FL
    Service Focus
    Inbound Services

    "You have to rely on reviews to find the right agency." 

     "

    • Wealth Advisor, Financial Services Company
  • WOW24-7

    WOW24-7

    Human support for Europe & US based E-com and Tech

    $1,000+
    < $25 / hr
    50 - 249
    Afton, WY
    Service Focus
    Inbound Services

    "We are impressed by how much their staff cares about making a difference with their work."

    • COO, Monitoring Devices Manufacturer
  • $1,000+
    Undisclosed
    250 - 999
    Calgary, Canada
    Service Focus
    Inbound Services

    “They deliver great service and do everything for a reasonable price.”

    • IT Director, National Homebuilding Company
  • Unee Solutions

    Unee Solutions

    ENGINE OF GROWTH FOR B2B SALES

    $1,000+
    < $25 / hr
    50 - 249
    Stafford, TX
    Service Focus
    Inbound Services

    "The quality of their work is exceptional."

    • Owner, Hospitality & leisure Company
  • BitWide

    BitWide

    Fully Integrated Outbound B2B Sales Services

    $1,000+
    $25 - $49 / hr
    10 - 49
    Calgary, Canada
    Service Focus
    Inbound Services

    "Their frequent and friendly communication was impressive."

    • President, Spatial Technologies
  • Go4customer

    Go4customer

    We Put Your Customers First.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Noida, India
    Service Focus
    Inbound Services

    "The most impressive and unique aspect of Go4Customer is their unwavering commitment to customer satisfaction."

    • Executive, Digital Baba Online
  • Flatworld Solutions

    Flatworld Solutions

    ISO certified global company with 18000+ customers

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Princeton, NJ
    Service Focus
    Inbound Services

    "They were very responsive and professional."

    • Development Services Manager, University
  • Kantipur Management Private Limited

    Kantipur Management Private Limited

    Customer Experiemce Management

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Lalitpur, Nepal
    Service Focus
    Inbound Services

    "They met the desired level of quality."

    • Head of Customer Care, Jagdamba Motors Pvt.Ltd
  • GotYourBack Support

    GotYourBack Support

    Customer Support You Want to Connect With

    $10,000+
    < $25 / hr
    50 - 249
    Stari Bohorodchany, Ukraine
    Service Focus
    Inbound Services

    "Their experience in the customer support and sales industries is evident in every interaction we have with them."

    • CMO, Gismart
  • $5,000+
    $25 - $49 / hr
    250 - 999
    North Mankato, MN
    Service Focus
    Inbound Services

    "They communicated with us regularly to let us know the project's progress in time."

    • VP, Hotel Company
  • MattsenKumar LLC

    MattsenKumar LLC

    Trusted Business Process Outsourcing Partner

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Woodburn, OR
    Service Focus
    Inbound Services

    "They are highly adaptable and flexible with our demands."

    • Assistant Manager, Zomato
  • TDCX

    TDCX

    Award-Winning Digital Economy Enabler

    $100,000+
    Undisclosed
    10,000+
    Singapore, Singapore
    Service Focus
    Inbound Services

    "Every time we asked them to deliver on a task, they did that very well and then also went above and beyond."

    • Senior Quality Manager, Tech Company
  • FlairsTech

    FlairsTech

    Innovation | Talent | Excellence

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Montréal, Canada
    Service Focus
    Inbound Services

    "We were impressed with their flexibility and the value they contributed."

    • Digital Data Analyst & YouTube Strategist, Media Company
  • Global Bilgi

    Global Bilgi

    Business Process Outsourcing

    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine
    Service Focus
    Inbound Services

    "We like that they have a business-oriented approach."

    • Head of Customer Relationship Management, Tobacco Company
  • TELUS International

    TELUS International

    Premium multilingual BPO Contact Center.

    $1,000+
    < $25 / hr
    10,000+
    Sofia, Bulgaria
    Service Focus
    Inbound Services

    “They’re a leading electronic medical record provider in Canada.”

    • Manager of Program Effectiveness, WSIB
  • BPO Nextdoor

    BPO Nextdoor

    Trusted partner for BPO services

    $5,000+
    < $25 / hr
    50 - 249
    L'viv, Ukraine
    Service Focus
    Inbound Services

    "Their reliability in meeting deadlines has been consistently demonstrated, even during challenging times."

    • Executive, Landau Media
  • Quantanite

    Quantanite

    The BPO & Customer Experience provider of choice

    $1,000+
    < $25 / hr
    1,000 - 9,999
    London, United Kingdom
    Service Focus
    Inbound Services

    "Quantanite is good at completing repetitive technical tasks at scale."

    • Employee, Receipt Scanning Software Provider
  • Evoice

    Evoice

    A Better Way To Connect.

    Undisclosed
    Undisclosed
    250 - 999
    Hollywood, CA
    Service Focus
    Inbound Services

    "It is a high quality service that presents no problems and is very safe."

    • Manager, Finance Branch
  • Verbatim Virtual Receptionists

    Verbatim Virtual Receptionists

    The call and web chat answering professionals.

    $1,000+
    < $25 / hr
    10 - 49
    Thatcham , United Kingdom
    Service Focus
    Inbound Services

    "The quality of their receptionists really stands out."

    • Managing Director, Integrated Open Network Systems Ltd
  • Again Again Agency

    Again Again Agency

    Continuous Operational Efficiency Enhancement

    $5,000+
    < $25 / hr
    1,000 - 9,999
    T'bilisi, Georgia
    Service Focus
    Inbound Services

    ''Our project has been perfect, and they've done a great job.''

    • CEO, Callanlink
  • Sourcefit

    Sourcefit

    Start With Great Staff and Build a Process to Last

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines
    Service Focus
    Inbound Services

    "All management members are very proactive in providing suggestions."

    • Sr. Operation Staff, Software Development Provider
  • $25,000+
    $25 - $49 / hr
    10 - 49
    Lagos, Nigeria
    Service Focus
    Inbound Services

    “They are very quick and available to respond to any request right away.”

    • Customer Experience Lead, Loans & Investment Company
  • Davinci Virtual Office Solutions

    Davinci Virtual Office Solutions

    Live Receptionist Services, Virtual Offices

    Undisclosed
    < $25 / hr
    50 - 249
    Salt Lake City, UT
    Service Focus
    Inbound Services

    "I haven’t had any problems with Davinci. I really appreciate how they do business."

    • Managing Partner, Spotzcity
  • $5,000+
    < $25 / hr
    10 - 49
    Patna, India
    Service Focus
    Inbound Services

    "I was impressed by their problem-solving techniques, helpful nature, customer services, and effectiveness."

    • Managing Director, Kindcare Meditourism India Pvt Ltd
  • Upstream BPO

    Upstream BPO

    Great Customers, Great People, Great Service

    $1,000+
    Undisclosed
    1,000 - 9,999
    Kuala Lumpur, Malaysia
    Service Focus
    Inbound Services

    "Their dedication and flexibility are very impressive."

    • Head of Operations, Spectrum of Life
  • EverHelp

    EverHelp

    EverHelp - Customer Service Outsourcing company

    $5,000+
    < $25 / hr
    250 - 999
    Warszawa, Poland
    Service Focus
    Inbound Services

    "Everything is on time, and their response and fit are perfect."

    • CEO, PlantIn
  • FirmsDesk

    FirmsDesk

    Quality yet affordable customer support @ $1299/mo

    $5,000+
    < $25 / hr
    1,000 - 9,999
    New York, NY
    Service Focus
    Inbound Services

    "They're doing an overall great job."

    • Owner, Lotus Spa Club
  • DelonApps

    DelonApps

    Call Center Outsourcing in Nigeria

    Undisclosed
    Undisclosed
    10 - 49
    Lagos, Nigeria
    Service Focus
    Inbound Services

    "They have provided affordable and excellent service."
     "

    • Owner, Healthcare Services
  • Gabtech Global LLC

    Gabtech Global LLC

    Grow Your Business With Us!

    Undisclosed
    < $25 / hr
    50 - 249
    Peoria, AZ
    Service Focus
    Inbound Services

    "They were very easy to work with."

    • Sales & Operations VP, IT Company

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Comparing Information Technology Call Center Services Companies on Clutch

In today's competitive landscape, finding the right Call Center Services provider for your business, particularly within the Information Technology industry, is crucial.
Clutch offers an extensive array of reviewed and rated service providers in Call Center Services, catering to the Information Technology industry. Businesses will find detailed reviews, ratings, and project information to make informed decisions.

Clutch boasts 215 companies reviewed serving esteemed clients like Wyndham Hotels, T-Mobile, Rocksbox and more. The companies predominantly serve Enterprises (74 companies), Midmarket (203 companies), and Small Businesses (279 companies) across various sectors, including Business services, Financial services, Medical, and more. With over 2,296 reviews available, Clutch ensures comprehensive insights into these service providers, so you can make the best decision for your business.

Below you will find breakdowns of Information Technology industry Call Center Services providers grouped as follows:

Most Popular Call Center Services Companies with
Information Technology Industry Expertise

Among the most favored Call Center Services providers serving the Information Technology industry are:
  Employees Quality Schedule Cost Budget Hourly Location
#1
5 (38) 4 (6) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

4.9

4.9

4.7

$1,000

< $25

Serbia

#2
5 (10) 4 (25) 3 (3) 2 (0) 1 (0)

50 - 249

4.8

5

5

N/A

< $25

United States

#3
5 (22) 4 (8) 3 (3) 2 (1) 1 (1)

10 - 49

4.7

4.7

4.5

N/A

N/A

United States

These companies have extensive reviews, consistently high ratings, and specialized expertise in areas like eCommerce, Advertising & marketing, and Automotive

Best Rated Information Technology Call Center Services Companies

There are 681 companies offering Call Center Services services to the Information Technology industry. The top five companies include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
5 (26) 4 (0) 3 (0) 2 (0) 1 (0)

250 - 999

5

4.9

4.9

$1,000

< $25

Philippines

#2
5 (25) 4 (0) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

5

5

5

$5,000

< $25

#3
5 (20) 4 (0) 3 (0) 2 (0) 1 (0)

250 - 999

4.8

4.9

4.9

$1,000

< $25

United States

#4
5 (17) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

5

5

4.9

$5,000

N/A

#5
5 (12) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

5

5

5

$1,000

< $25

Philippines

All of the above Call Center Services firms are rated with 5 stars. These companies have garnered exceptional ratings due to their focused Call Center Services services tailored for the Information Technology industry, as expressed through customer reviews.

Lowest Rated Call Center Services Companies in the Information Technology Industry Companies

When comparing Call Center Services providers for your Information Technology organization, researching high and low-rated providers is crucial to your final decision. Some Call Center Services companies might have garnered less favorable feedback, but it's imperative not to hastily dismiss them.

Companies maintaining ratings above 4 stars generally sustain an overall positive sentiment. Within this spectrum, average ratings span from 0.5 stars to an impressive 5 stars, implying that being labeled as "lowest" doesn't inherently signify subpar service.

Exploring the highest-rated 5-star reviews and others is equally valuable. Each review carries its individual rating, differing from the average rating and offers nuanced insights into the experiences shared by different customers. With this in mind, these are the “lowest-rated” Call Center Services firms from the highest level:
  Employees Quality Schedule Cost Budget Hourly Location
#1
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

10 - 49

0.5

0.5

0.5

N/A

N/A

United States

#2
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

250 - 999

1

0.5

3

$1,000

< $25

United Kingdom

#3
1.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

50 - 249

1.5

1.5

0.5

$1,000

< $25

United States

Not Yet Rated Information Technology Call Center Services Companies

Clutch encourages users to contribute reviews for companies in the Call Center Services serving the Information Technology business space. Some of these providers which are yet to be reviewed or rated include:
Employees
Budget
Hourly
Location

ealytics

RATE THIS COMPANY
2 - 9 N/A N/A

PowerSellers

RATE THIS COMPANY
2 - 9 $10,000 N/A Bulgaria

callnova

RATE THIS COMPANY
10 - 49 $100,000 < $25 / hr Canada

Raw Code Developers

RATE THIS COMPANY
2 - 9 N/A N/A Kuwait

Essential Technology Solutions

RATE THIS COMPANY
2 - 9 $1,000 $100 - $149 / hr United States

Other Industries Served by Call Center Services Agencies for the Information Technology Industry

Besides the Information Technology industry, these 681 Call Center Services firms cater to 29 diverse sectors. These providers bring tailored solutions to address the specialized needs of each industry. Below are some samples of other fields serviced by Call Center Services providers on Clutch. Be sure to use the industry filter at the top of the page to view our full list of Call Center Services providers and see even more available options.

Information Technology Industry Call Center Services Provider Areas of Expertise

Information technology-focused Call Center Services providers specialize in various fields such as Answering services (377 companies), B2C Telemarketing & telesales (297 companies), and Inbound appointment scheduling (272 companies). These providers showcase diverse ratings; some are regarded as top-tier with ratings between 4.0 and 4.9 stars, while others have ratings of 3.9 stars or lower. Clutch encompasses a broad spectrum of companies that excel in supporting different focus areas for Information Technology businesses, including the following Call Center Services providers:
Specialty # of Companies Top Providers
Answering services 377 Again Again Agency (5 stars, 25 reviews), Aidey (5 stars, 12 reviews), BitWide (5 stars, 9 reviews), Upstream BPO (5 stars, 7 reviews), Solvo Global (5 stars, 7 reviews)
B2C Telemarketing & telesales 297 Unity Communications (5 stars, 26 reviews), Again Again Agency (5 stars, 25 reviews), Prialto (5 stars, 20 reviews), Upcall (5 stars, 17 reviews), BitWide (5 stars, 9 reviews)
Inbound appointment scheduling 272 Unity Communications (5 stars, 26 reviews), Again Again Agency (5 stars, 25 reviews), BitWide (5 stars, 9 reviews), Solvo Global (5 stars, 7 reviews), Northern Lights Technology Development (5 stars, 6 reviews)
Virtual receptionist 232 Unity Communications (5 stars, 26 reviews), Again Again Agency (5 stars, 25 reviews), BitWide (5 stars, 9 reviews), Upstream BPO (5 stars, 7 reviews), Solvo Global (5 stars, 7 reviews)
Surveys and market research 221 Again Again Agency (5 stars, 25 reviews), Upcall (5 stars, 17 reviews), BitWide (5 stars, 9 reviews), Solvo Global (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews)
Third party verification 154 Again Again Agency (5 stars, 25 reviews), BitWide (5 stars, 9 reviews), Solvo Global (5 stars, 7 reviews), Intellink (5 stars, 6 reviews), HelpSquad (5 stars, 6 reviews)
Collections 142 Again Again Agency (5 stars, 25 reviews), BitWide (5 stars, 9 reviews), Solvo Global (5 stars, 7 reviews), Northern Lights Technology Development (5 stars, 6 reviews), Intellink (5 stars, 6 reviews)

Call Center Services Provider Services Available for the Information Technology Industry

Call Center Services companies focused on the Information Technology industry offer a wide range of services tailored to meet the specific project needs of companies in the Information Technology industry. These projects have particular requirements, and Clutch has identified nearly 105 different types of services designed for the Information Technology industry. Some of the most common services provided and the companies offering them include:
Services # of Companies Sample of Providers
Back Office Outsourcing 285 Unity Communications (5 stars, 26 reviews), Again Again Agency (5 stars, 25 reviews), Prialto (5 stars, 20 reviews), Aidey (5 stars, 12 reviews), Solvo Global (5 stars, 7 reviews) and more
Sales Outsourcing 254 Again Again Agency (5 stars, 25 reviews), Prialto (5 stars, 20 reviews), Upcall (5 stars, 17 reviews), BitWide (5 stars, 9 reviews), Upstream BPO (5 stars, 7 reviews) and more
IT Managed Services 137 Northern Lights Technology Development (5 stars, 6 reviews), ITAdOn IT Solutions (5 stars, 5 reviews), Netex Cloud Technologies LLC (5 stars, 4 reviews), Ukrany (5 stars, 4 reviews), OTAVA® (5 stars, 3 reviews) and more
Web Development 119 Northern Lights Technology Development (5 stars, 6 reviews), WEBDESK SOLUTION (5 stars, 5 reviews), Vindaloo Softtech Pvt. Ltd. (5 stars, 5 reviews), Netex Cloud Technologies LLC (5 stars, 4 reviews), RND Softech (5 stars, 3 reviews) and more
Custom Software Development 107 Northern Lights Technology Development (5 stars, 6 reviews), WEBDESK SOLUTION (5 stars, 5 reviews), Vindaloo Softtech Pvt. Ltd. (5 stars, 5 reviews), RND Softech (5 stars, 3 reviews), SuntechIT (5 stars, 2 reviews) and more

Information Technology Call Center Services Firms By Budget Level

Clutch simplifies the search for the right service provider by categorizing Call Center Services companies into different minimum spend levels and hourly rates, providing an overview of the investment required to engage these specialized service providers.
$250,000 or More
For those with a higher budget, Call Center Services companies with Information Technology knowledge and with a minimum spend level of $250,000 or more include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

250 - 999

4.3

4.3

4.5

$250,000

$25 - $49

United States

#2
5 (0) 4 (1) 3 (0) 2 (0) 1 (0)

50 - 249

4

4

5

$250,000

< $25

United Arab Emirates

$100,000 or More
Alternatively, options with a minimum spend over $100,000 include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$100,000

$25 - $49

#2
RATE THIS COMPANY

2 - 9

N/A

N/A

N/A

$100,000

$25 - $49

Nigeria

#3
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$100,000

< $25

Canada

$25,000 or More
For lower Call Center Services project budgets starting at $25,000, look to the following providers focused on the Information Technology space:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$25,000

< $25

Mauritius

#2
4.5 1 REVIEWS
5 (0) 4 (1) 3 (0) 2 (0) 1 (0)

10 - 49

5

4

4

$25,000

$25 - $49

Nigeria

#3
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$25,000

< $25

India

Most Affordable Call Center Services Companies Serving Information Technology Organizations

When evaluating Call Center Services agencies catering to Information Technology businesses with tighter budgets, there are several options available. Numerous Call Center Services companies on Clutch provide services at a relatively modest price—under $5,000, below $10,000, and under $25,000 per project. Their hourly billing rates range from less than $25 per hour to rates falling between $50 and $99 per hour. To streamline your search based on hourly rates, use the filter feature at the top of the page. Below are highlighted examples of cost-effective partners worth considering.
<$25 per Hour
For budget-conscious businesses, there are Call Center Services companies serving the Information Technology industry at hourly rates under $25:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

1,000 - 9,999

N/A

N/A

N/A

$1,000

$25 - $49

Philippines

#2
5 (65) 4 (15) 3 (0) 2 (0) 1 (1)

50 - 249

4.8

4.9

4.7

$1,000

$25 - $49

Canada

#3
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$5,000

$25 - $49

Mexico

$25 - $49 per Hour
Some of the top-rated Call Center Services providers focused on the Information Technology space with hourly rates between $25 to $49 are:
  Employees Quality Schedule Cost Budget Hourly Location
#1
5 (16) 4 (11) 3 (0) 2 (0) 1 (0)

250 - 999

4.5

4.6

4.5

$1,000

$25 - $49

United States

#2
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$100,000

$25 - $49

#3
4.9 4 REVIEWS
5 (3) 4 (1) 3 (0) 2 (0) 1 (0)

50 - 249

4.8

4.8

5

$75,000

$25 - $49

United States

$50 - $99 per Hour
If your Information Technology industry-specific work or project has a higher budget, consider some of these Call Center Services firms offering competitive rates between $50 and $99 per hour:
  Employees Quality Schedule Cost Budget Hourly Location
#1
4.8 9 REVIEWS
5 (6) 4 (3) 3 (0) 2 (0) 1 (0)

10 - 49

4.7

5

4.6

$1,000

$50 - $99

United Kingdom

#2
5 (11) 4 (3) 3 (0) 2 (0) 1 (0)

10 - 49

4.9

5

4.9

$10,000

$50 - $99

Canada

#3
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$10,000

$50 - $99

United Kingdom

Information Technology Industry Call Center Services Company Locations

Clutch provides global accessibility, offering Call Center Services companies serving the Information Technology industry across continents. With 240 companies in Asia, 232 in North America, 136 in Europe, 29 in Africa, 19 in South America, and 17 in Oceania, the platform enables businesses to find partners either locally or in favorable time zones.
Country Cities with Most Providers Sample of Providers
United States New York (12), Los Angeles (8), San Francisco (6), Las Vegas (6), and Chicago (5) FirmsDesk (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews), Myriad Supply, Site Ascend, Polaris Market Research
India Bengaluru (25), Pune (12), Noida (11), Hyderabad (10), and New Delhi (9) Trupp Global (5 stars, 3 reviews), RND Softech (5 stars, 3 reviews), Go4customer (5 stars, 3 reviews), VoPro (5 stars, 1 reviews), Unee Solutions (5 stars, 1 reviews)
United Kingdom London (22), Horsham (2), Glasgow (2), Crewe (2), and Birmingham (2) Lead Gen Dept. (5 stars, 16 reviews), SalesCaptain (4.6 stars, 5 reviews), Quantanite (4.8 stars, 4 reviews), NICE inContact (3.8 stars, 4 reviews), Sourcefit (5 stars, 2 reviews)
Philippines Taguig (11), Pasig (8), Makati (8), Quezon City (7), and Cebu City (7) Remote CoWorker (4.7 stars, 48 reviews), Helpware (4.8 stars, 43 reviews), Unity Communications (5 stars, 26 reviews), Welsend (4.8 stars, 6 reviews), PartnerHero (4.9 stars, 5 reviews)
Canada Toronto (12), Mississauga (6), Ottawa (3), Montréal (3), and Vaughan (2) Lead Generators International® (4.9 stars, 14 reviews), Purple Sales (4.7 stars, 12 reviews), The Sales Factory (4.6 stars, 8 reviews), WEBDESK SOLUTION (5 stars, 5 reviews), AppointmentSetter (5 stars, 1 reviews)
Ukraine Kyiv (14), Lviv (3), Dnipro (2), Zhytomyr (1), and Ternopil (1) LimTC (4.9 stars, 29 reviews), Leadium (4.9 stars, 29 reviews), Intellink (5 stars, 6 reviews), Netex Cloud Technologies LLC (5 stars, 4 reviews), Brebeneskul Consulting (5 stars, 3 reviews)

Market Segments & Clients Served

Call Center Services companies serving the Information Technology industry have experience across various business segments. These segments include Enterprise (74 clients served), MidMarket (203 clients served), and Small Business (279 clients served) clients. Below is a sampling of these clients along with the provider that helped complete their project:
Market Segment Top Call Center Services Providers

Small Business

(Clients with <$10M in Revenue)
Our Contact Center Service providers have served 612 Small Business level clients including LifeCell (Global Bilgi), Leadium (Leadium), AMERICAN FINANCIAL NETWORK (AFN (Emapta), Audi on demand (ContactWorks), Bridgewater (Prialto), and many more.

MidMarket

(Clients with $10M to $1B in Revenue)
Our Contact Center Service providers have served 572 MidMarket level clients including AI Operation / Content Control & Verification (Helpware), AT&T (Unity Communications), Back-Office Support (Helpware), CAT (Remote Team Solutions), Chas Roberts (Nexa Receptionists), and many more.

Enterprise

(Clients with >$1B in Revenue)
Our Contact Center Service providers have served 155 Enterprise level clients including AllHealth Network (OTAVA®), Beeline & IQ Navigator (OTAVA®), Comcast Business (HIPB2B), Corhio (OTAVA®), DIFF (Enshored), and many more.
Clutch Methodology
Clutch’s in-depth and verified reviews for Information Technology Call Center Services service providers offer comprehensive details about each project, covering the journey from start to finish. With information on pricing, timespan, expertise and project outcome. Clutch enables buyers to make informed hiring decisions.

Our proprietary ranking algorithm relies heavily on a company's Ability to Deliver score, which is a numeric assessment of client reviews, industry experience, and market presence. Clutch also maintains a robust verification process to ensure the authenticity and reliability of reviews.

Clutch currently lists 681 companies within the Call Center Services category offering services tailored to the Information Technology industry. These companies have comprehensive ratings and reviews to assist in making informed decisions.

Out of the 681 companies, the most commonly supported industries include Financial services Industry (363 companies), Medical Industry (332 companies), and Telecommunications Industry (281 companies). However, companies also cater to other sectors like eCommerce, Advertising & marketing, Consumer products & services, Other industries, and Retail.

The following Call Center Services companies serving the Information Technology industry are the most popular:

The above providers have minimum spend limits starting at $1,000.00, boast over 65 total customer reviews, and specialize in areas like Inbound appointment scheduling, Answering services, and B2C Telemarketing & telesales.

The top 5 Call Center Services providers serving the Information Technology industry include:

These companies receive high ratings due to their dedicated focus on Call Center Services services tailored for the Information Technology industry, as highlighted by customer reviews.

Some Call Center Services companies serving the Information Technology industry have lower ratings based on customer experiences. However, remember that within this range, a lower rating doesn't necessarily mean poor service provision. These are the lowest-rated firms out of all the high-performing Call Center Services providers:

Clutch seeks audience contributions for companies serving the Information Technology space in this Call Center Services that are yet to receive reviews or ratings. These companies would benefit greatly from your reviews if you've worked with them:

For those seeking cost-effective solutions, Call Center Services companies that focus on the Information Technology industry have some great options. Service providers such as Unity Communications (5 stars), Again Again Agency (5 stars), and Prialto (5 stars) have minimum spend levels under $5,000. Moreover, certain providers offer competitive hourly rates ranging between $25 and $49, ensuring budget-friendly choices for prospective clients.

These Call Center Services companies not only serve the Information Technology industry, but they are also well-rated and offer low hourly rates:

Call Center Services companies on Clutch have served some amazing Information Technology clients including insead, redhat, rocksbox, t-mobile, wyndham hotels and more.

Clutch offers a global reach for Information Technology industry businesses to find the right Call Center Services providers for their projects. Predominantly, 240 companies in Asia, 232 in North America, 136 in Europe, 29 in Africa, 19 in South America, and 17 in Oceania. Cities include New York (12), Bengaluru (25), London (22), Taguig (11), and Toronto (12), hosting numerous highly reviewed companies.

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