Top Answering Service for IT Services
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Top Answering Service for IT Services
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback for Moneypenny USA highlights a generally positive experience, particularly with their onboarding and initial customer service. Clients appreciated the timely delivery of services, though concerns were raised about inconsistent customer service and unclear communication post-onboarding. One client noted unexpected charges and a decline in service quality over time. Overall, sentiment reflects satisfaction with initial interactions but suggests room for improvement in ongoing support and transparency.Was this helpful?
Industry Experience
VoiceNation has demonstrated strong capabilities across various industries including medical staffing, mental health, business services, real estate, and construction. Clients consistently commend their responsiveness, adaptability, and ability to provide custom solutions tailored to specific needs. In the medical sector, they excel in handling call volumes efficiently, while in business services, their lead sorting has positively impacted client engagement. Overall, the sentiment is highly positive, indicating VoiceNation’s effectiveness as a reliable partner for organizations seeking quality call handling services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive the company's services as offering good value for money, citing competitive pricing and effective solutions. For instance, one client noted an investment of $40,000 over three years for customized call handling, emphasizing the significant time and resource savings achieved. Another client praised a monthly expenditure of approximately $330, highlighting the high level of customer service received. Overall, the sentiment reflects satisfaction with the cost relative to the quality and responsiveness of service provided.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
10% Call Center Services20% Back Office Outsourcing10% Customer Service Outsourcing +1010% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing5% Branding5% Graphic Design5% HR Consulting5% Market Research5% Media Planning & Buying5% UX/UI Design5% Video Production5% Web DesignFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingIn London, England and Dhaka, Bangladesh, RPSI Limited: TECH-TEEM is a small Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr2 - 9
Services provided
20% Call Center Services40% Sales Outsourcing20% Business Consulting +120% Email MarketingFocus Areas
20% Answering services60% Virtual receptionist20% Inbound appointment schedulingOptimal Business Solution is a Sales Outsourcing company. The team is headquartered in Vadodara, India, and their services include Sales Outsourcing and Email Marketing.
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Undisclosed< $25 / hr2 - 9
Services provided
10% Call Center Services25% IT Managed Services20% Back Office Outsourcing +515% Data Annotation Services10% Customer Service Outsourcing10% Fulfillment5% Generative AI5% Social Media MarketingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistTechnorq LLP is an IT managed services company. Their small team is located in new delhi, India and focuses on IT managed services and Back Office Outsourcing. The company was established in 2025.
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
10% Call Center Services70% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
100% Answering servicesChatOutsource, a midsize Customer Service Outsourcing company, is in San Diego, California. The team offers Customer Service Outsourcing and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49Santo Domingo, Dominican Republic
Services provided
35% Call Center Services35% Sales Outsourcing30% Customer Service OutsourcingFocus Areas
10% Answering services45% Inbound appointment scheduling45% Virtual receptionistFounded in 2024, Emerge Virtual Solutions, a small phone answering service, is located in Santo Domingo, Dominican Republic. Their services include Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249Rawalpindi, Pakistan
Services provided
10% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +220% Sales Outsourcing20% Web DesignFocus Areas
25% Answering services40% Inbound appointment scheduling35% Virtual receptionistNord Assist is a Back Office Outsourcing company launched in 2024. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+$50 - $99 / hr10 - 49San Rafael, Costa Rica
Services provided
11% Call Center Services12% Cybersecurity11% Business Continuity Management +611% Cloud Consulting & SI11% IT Managed Services11% IT Strategy Consulting11% Internet & Technology Law11% Other IT Consulting and SI11% Unified Communications Consulting & SIFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistHeadquartered in San Rafael, Costa Rica and Alajuela, Costa Rica, Nucleus Defend is a Cybersecurity company. The team provides Cybersecurity and IT managed services.
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$100,000+< $25 / hr10 - 49London, Canada
Services provided
20% Call Center Services20% Back Office Outsourcing20% Business Consulting +220% Corporate Travel Management20% TruckingFocus Areas
20% Answering services60% Virtual receptionist20% Inbound appointment schedulingCallnova, a Business Consulting company, was founded in 2018. Based in London, Canada, the team focuses on Business Consulting and Call Center Services.
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$5,000+< $25 / hr1,000 - 9,999
Services provided
20% Call Center Services30% Sales Outsourcing20% Back Office Outsourcing +220% Customer Service Outsourcing10% Email MarketingFocus Areas
15% Answering services45% Virtual receptionist40% Inbound appointment schedulingSee all 44 projectsAgain Again Agency is a lead generation and call center services company known for its exceptional customer support and telephonic services. Across various reviews, clients express high satisfaction, with approximately 100% noting the agency's timely delivery and effective communication. The agency is consistently praised for its quality work and reasonable pricing, with several clients recommending sharing clear goals to maximize project success.
Reviews mention Great team
Clients consistently commend Again Again Agency for their exceptional teamwork and professionalism. One client noted that the team was 'smart' and 'great to work with,' achieving significant results such as 23 booked appointments. Another mentioned their 'excellent communication' and ability to meet deadlines, praising the agency's understanding of their business needs. Overall, clients express high satisfaction, emphasizing the agency's effectiveness and friendly collaboration.-
Lead Generation for IT Services Company
5.0 May 3, 2023Again Again Agency did a great job; they met our expectations, their team is smart, and they’re a great agency to work with. Again Again Agency’s team was great at perceiving what we do as a business, which was key for the engagement’s success.
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Lead Generation for Design Agency
5.0 Mar 16, 2023We were most impressed with their teamwork and analytical approach. They were also very creative in helping us get more clients. I can’t think of anything that Again Again Agency could’ve improved on.
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Lead Generation for Architecture & Development Company
5.0 Feb 22, 2023The team members work effectively and are smart in perceiving what we do. Overall, Again Again Agency is a great company to work with; they’re always on top of things. We honestly appreciate their work; everything is fine.
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Lead Gen & Email Outreach for Blockchain Game Finance Firm
5.0 Feb 5, 2023The team met deadlines and managed the project well. Moreover, the Again Again team worked carefully. Their biggest strength is their teamwork. On top of that, their resources were truly friendly.
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4 of 4 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Email Marketing for Cosmetic Products Company
5.0 — A cosmetic products company hired Again Again Agency for lead generation and marketing services. The team created an individual database to help generate leads and sent monthly newsletters. Read moreWas this helpful?
Industry Experience
Again Again Agency has demonstrated strong expertise in lead generation across diverse industries, including Media, Software, Design, Financial Services, Healthcare, IT Services, and Construction. Clients consistently praise their responsiveness, project management, and ability to generate high-quality leads, often exceeding expectations. Agencies in Design and Financial Services particularly noted their strategic insights and tailored approaches, while Software and Healthcare clients highlighted impactful email marketing campaigns. Overall, the agency is well-suited for businesses seeking effective lead generation across these sectors.
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Other industries Media Software Design Transportation Education Financial services IT Services Healthcare Consulting Energy & natural resources Other Industry Construction Advertising & marketingWas this helpful?
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UndisclosedUndisclosed250 - 999Istanbul, Türkiye
Services provided
10% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +320% IT Managed Services20% Sales Outsourcing10% Business ConsultingFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingEchoCCS is a midsize IT managed services company established in 2003. Their team specializes in IT managed services and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9
Services provided
20% Call Center Services20% Customer Service Outsourcing20% Email Marketing +220% Sales Outsourcing20% Social Media MarketingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingLaunched in 2025, Ren Agency is a social media marketing firm. The team focuses on Social Media Marketing and Email Marketing.
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$1,000+< $25 / hr2 - 9Pune, India
Services provided
10% Call Center Services10% Account-Based Marketing10% Advertising +710% Business Consulting10% Content Marketing10% Customer Service Outsourcing10% Demand Generation Marketing10% Email Marketing10% Sales Outsourcing10% Search Engine OptimizationFocus Areas
30% Answering services55% Inbound appointment scheduling15% Virtual receptionistMADS PvT LTD, an Advertising company, is headquartered in Pune, India and Washington, District of Columbia. They provide Advertising and Content Marketing and were founded in 2010.
Read moreMore responsive than most other service providers
Get in TouchMADS PvT LTD is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr2 - 9Bacolod, Philippines
Services provided
10% Call Center Services15% Custom Software Development10% Back Office Outsourcing +710% Customer Service Outsourcing10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% Sales Outsourcing10% Web Design5% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingCore Support Hub is an IT staff augmentation company. Established in 2024, the company specializes in IT staff augmentation and Custom Software Development.
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UndisclosedUndisclosed2 - 9Arlington, VA
Services provided
20% Call Center Services20% AI Development20% BI & Big Data Consulting & SI +220% CRM Consulting and SI20% Cloud Consulting & SIFocus Areas
50% Answering services50% Virtual receptionistEstablished in 2006, Avilamb is a big data company. The agency offers BI & big data consulting & SI and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Ho Chi Minh City, Vietnam
Services provided
50% Call Center Services30% Back Office Outsourcing20% Cloud Consulting & SIFocus Areas
30% Answering services50% Virtual receptionist20% Inbound appointment schedulingODS CLOUD is a call center company. They offer Call Center Services and Back Office Outsourcing and are based in Ho Chi Minh City, Vietnam.
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UndisclosedUndisclosed10 - 49
Services provided
40% Call Center Services20% IT Managed Services10% Cloud Consulting & SI +310% Customer Service Outsourcing10% IT Strategy Consulting10% Sales OutsourcingFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingInfoprogres (VoipBon) is an answering service company founded in 2005. The team offers Call Center Services and IT managed services.
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$1,000+< $25 / hr50 - 249Coimbatore, India
Services provided
10% Call Center Services35% Back Office Outsourcing15% Web Design +415% Web Development10% Sales Outsourcing8% Staffing7% RecruitingFocus Areas
53% Answering services47% Virtual receptionistSM BPO Solutions is a Coimbatore, India-based Back Office Outsourcing company. Established in 2012, the team provides Back Office Outsourcing and Web Design.
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UndisclosedUndisclosed10 - 49
Services provided
15% Call Center Services20% Financial Advising & Planning20% Mobile App Development +513% Customer Service Outsourcing12% Back Office Outsourcing10% HR Consulting5% Recruiting5% StaffingFocus Areas
50% Answering services50% Inbound appointment schedulingFounded in 2009, STRAIGHTSOURCE is an application development firm. The team specializes in Mobile App Development and Financial Advising & Planning and is based in Princeton, New Jersey.
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$1,000+< $25 / hr10 - 49
Services provided
10% Call Center Services50% Document Digitization & Management20% Back Office Outsourcing +210% Data Annotation Services10% Market ResearchFocus Areas
10% Answering services50% Inbound appointment scheduling40% Virtual receptionistTecaxe Solutions is a Document Digitization & Management company. The Coimbatore, India-based company specializes in Document Digitization & Management and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Cedar Rapids, IA
Services provided
20% Call Center Services20% AI Consulting20% Back Office Outsourcing +220% Business Consulting20% IT Strategy ConsultingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistScoreboard Group Consulting is an IT strategy consulting company. Their small team is located in Cedar Rapids, Iowa. Their services include IT strategy consulting and Business Consulting.
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UndisclosedUndisclosed2 - 9Las Vegas, NV
Services provided
35% Call Center Services25% Customer Service Outsourcing20% Generative AI +120% Sales OutsourcingFocus Areas
25% Answering services50% Inbound appointment scheduling25% Virtual receptionistSee all 2 projectsVinsiAI is a Contact Center Services provider specializing in Customer Support Services, utilizing AI to handle call volumes and customer service tasks efficiently. Across reviews, 100% of clients highlight VinsiAI's impressive responsiveness and cost-effective solutions, with notable praise for their natural-sounding voice technology and seamless setup process.
Reviews mention Understands their clients' needs
Clients have expressed a positive sentiment regarding VinsiAI's understanding of their needs. One review highlighted the company's responsiveness and attentiveness, noting that requests were heard and applied effectively. The Director of Commercial Development at Wicked Chicken emphasized that VinsiAI's team worked closely to ensure clarity on requirements, resulting in a solution that integrated seamlessly into their operations. Overall, feedback indicates that VinsiAI excels in grasping and addressing client objectives.-
Call Center Services for Food & Beverage Restaurant
5.0 Jul 25, 2024Vinsi.AI was responsive and attentive. Our needs and requests were heard and applied. Was able to work with the team to make sure what was being requested, what was needed, was understood.
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2 of 2 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Food & Beverage Restaurant
5.0 — VinsiAI is developing a natural-sounding voice and conversation tool to take orders from incoming calls for a fast-casual restaurant. Read moreWas this helpful?
Industry Experience
VinsiAI has received positive feedback from clients in the Food & Beverage and Business Services industries. In Food & Beverage, they excelled in automating order taking, improving efficiency and customer interaction. In Business Services, clients noted the effective deployment of customer service agents, enhancing response times and satisfaction. Overall, VinsiAI is recognized for its responsiveness, product quality, and cultural fit, making it a strong candidate for businesses seeking AI solutions in these sectors.
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Food & Beverage Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently highlighted VinsiAI's pricing as a strong point, noting that it fits within their budgets and offers good value for the cost. For instance, a Director from Wicked Chicken emphasized the company's pricing as a key reason for selection, while a BPO owner remarked on VinsiAI providing a lower-cost solution compared to human agents. Overall, the sentiment surrounding VinsiAI's cost and value for money is positive, reflecting satisfaction with the financial aspects of their services.Was this helpful?
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UndisclosedUndisclosed2 - 9
Services provided
10% Call Center Services20% AI Consulting20% Content Moderation Services +420% Data Annotation Services10% Customer Service Outsourcing10% Market Research10% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingImpact Enterprises is a Content Moderation Services company. They are headquartered in Brooklyn, New York. Their team provides Content Moderation Services and Data Annotation Services.
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Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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Top 15 Answering Service for IT Services
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$5,000+< $25 / hr1,000 - 9,999
Ability to deliver
27.3/40.013.6/20 Reviews8.8/10 Clients & Experience4.9/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Answering services70% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
38.5/40.019.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
15% Call Center Services50% Answering services85% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services55% Answering services85% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
35.9/40.019/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services90% Answering services75% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$1,000+Undisclosed250 - 999Calgary, Canada
Ability to deliver
26.1/40.014/20 Reviews7.2/10 Clients & Experience4.9/10 Market PresenceService focus
35% Call Center Services50% Answering services65% Other -
$1,000+< $25 / hr50 - 249Bengaluru, India
Ability to deliver
27.9/40.016.2/20 Reviews6.8/10 Clients & Experience4.9/10 Market PresenceService focus
50% Call Center Services100% Answering services50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Answering services70% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Answering services85% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
Undisclosed< $25 / hr50 - 249Duluth, GA
Ability to deliver
31.5/40.015/20 Reviews6.6/10 Clients & Experience9.8/10 Market PresenceService focus
80% Call Center Services63% Answering services20% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.9/40.017.2/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services57% Answering services50% Other -
$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Ability to deliver
30.8/40.016.4/20 Reviews8/10 Clients & Experience6.4/10 Market PresenceService focus
30% Call Center Services35% Answering services70% Other -
$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
32.6/40.017.6/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
30% Call Center Services65% Answering services70% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
Undisclosed< $25 / hr10 - 49Yerevan, Armenia
Ability to deliver
23.1/40.016.4/20 Reviews1.8/10 Clients & Experience5/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.4/40.016.2/20 Reviews9.6/10 Clients & Experience5.6/10 Market PresenceService focus
15% Call Center Services40% Answering services85% Other -
$5,000+$25 - $49 / hr250 - 999
Ability to deliver
31.7/40.016.2/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+< $25 / hr1,000 - 9,999Bengaluru, India
Ability to deliver
29.3/40.015.4/20 Reviews8/10 Clients & Experience5.9/10 Market PresenceService focus
30% Call Center Services50% Answering services70% Other -
$10,000+< $25 / hr50 - 249Stari Bohorodchany, Ukraine
Ability to deliver
29/40.016.6/20 Reviews7.2/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other
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