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Top BPO Companies in the World

Business Process Outsourcing (BPO) agencies help organizations cut costs, boost efficiency, and scale faster by delegating non-core tasks to seasoned specialists. Clutch connects you with the world’s leading BPO companies through in-depth, verified client reviews and a rigorous vetting methodology that highlights real-world results. Use our filters to sort partners by budget, location, service focus, and industry experience so you can quickly shortlist firms that match your goals. Ready to narrow the search? Explore providers in the United States, United Kingdom, and BPO companies in Canada, or adjust filters to discover top talent in any region.

Ratings Updated: April 6, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Personable
Clients have consistently praised Hugo for their personable approach, which has notably simplified agent training and fostered strong relationships. One client emphasized that Hugo's unique style distinguishes them from typical BPOs, enhancing operational efficiency and allowing for a greater focus on business growth. Overall, the sentiment reflects a high level of satisfaction with Hugo's ability to connect and communicate effectively with their teams.

BPO & Customer Service Support for Financial Services Co

4.5 Jun 27, 2024

The personable approach simplified agent training and relationship-building. Unlike typical BPOs, Hugo streamlined our support infrastructure, allowing us to focus on core business growth.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Portland, OR

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback for TECHSPEED INC highlights a strong overall sentiment, emphasizing their professionalism, responsiveness, and ability to deliver high-quality results. One client praised their data management capabilities, noting significant improvements in user experience and SEO. Another client commended their speed and accuracy in providing election information, surpassing competitors. Both reviews reflect satisfaction with project timelines and communication, with no suggested areas for improvement, indicating a solid reputation in the market.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (16) Canada (1)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Angeles, Philippines

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Hard working
Clients consistently express a high level of satisfaction with Connext's hardworking ethos. Feedback highlights their commitment to excellence, with one client noting that the staff is 'engaged and committed to providing excellent service.' Another client emphasized the team's effort in quickly matching candidates to their needs, stating, 'Connext finds highly talented candidates, quickly and works very hard.' Overall, the sentiment reflects a strong appreciation for their diligence and dedication in supporting client success.

Staff Augmentation for Title & Escrow Company

5.0 Jan 23, 2023

Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile. We always feel supported by their management team and have access to them always should a problem come up. The staff are engaged and committed to providing excellent service, they continuously strive for excellence in all that they do.
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Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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VNC Australia

5.0 1 review

$1,000+

< $25 / hr

2 - 9

Services provided

30% Accounting

15% ERP Consulting and SI

15% Logistics & Supply Chain Consulting +4 services

10% Back Office Outsourcing

10% Business Consulting

10% Finance & Accounting Outsourcing (FAO)

10% Warehousing & Distribution

VNC Australia is a bookkeeping company specializing in Xero-based services, including accounts receivable, accounts payable, payroll, and financial reviews. Their services are appreciated for professionalism, clear communication, and affordability, leading to client retention and growth. Most feedback is positive, highlighting customer satisfaction and reduced errors, with minor areas for improvement in clarity of work scope and cost.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, VNC Australia has received positive feedback for their professional bookkeeping services, particularly in accounts payable and payroll. Clients commend their affordability, effective project management, and clear communication, which have led to increased customer satisfaction and client retention. One client noted a reduction in errors and enhanced financial confidence. However, there is a suggestion for improved clarity regarding service delivery and associated costs.
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Industry Experience

VNC Australia has demonstrated expertise in the Consulting industry, particularly in providing Xero-based bookkeeping services. Clients have praised their professionalism, affordability, and clear communication, resulting in improved client retention and satisfaction. The company excels in accounts payable and payroll management, showcasing strengths in project management and timely delivery. Overall, their services are well-suited for small to medium organizations seeking reliable financial support.
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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed positive sentiment regarding VNC Australia's affordability and value for money, noting that their pricing aligns well with budget expectations. One client highlighted their cost-effective services, which contributed to increased customer satisfaction and retention. Additionally, while the overall service quality is commendable, there is a request for clearer communication regarding the specifics of service delivery and associated costs.
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Sykora IT

4.5 5 reviews

$5,000+

$50 - $99 / hr

10 - 49

Brno-střed, Czech Republic

Services provided

20% AI Consulting

20% AI Development

20% Generative AI +4 services

15% AI Agents

10% Cloud Consulting & SI

10% Document Digitization & Management

5% IT Managed Services

Sykora IT is an IT services company specializing in IT service management customization, software development, and system integration. The company boasts a strong track record, with 100% of reviewers noting timely delivery and effective communication. Additionally, 75% of reviewers commend Sykora IT's technical expertise and consultative approach, highlighting their dedication to understanding and fulfilling client needs effectively.

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Reviews mention Reliable
Clients consistently describe Sykora IT as a reliable partner, highlighting effective project management and timely delivery of agreed-upon deliverables. One client noted, "their project management was effective and reliable," commending the clear communication and adaptability to changing priorities. The overall sentiment reflects strong trust in their ability to meet client needs and deliver practical solutions aligned with business objectives.

Software Development & IT Consulting for Law Firm

5.0 Aug 26, 2025

Yes – their project management was effective and reliable. All agreed deliverables were completed on time, with clear communication throughout the process. They responded to our needs very well, adapting quickly to changing priorities and ensuring that solutions were practical and aligned with business objectives.
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Industry Experience

Sykora IT has demonstrated expertise across the Legal, Media, and Energy & Natural Resources sectors. Clients in the Legal industry praised their effective IT advisory and software development, highlighting strong communication and adaptability. In Media, they excelled in implementing integrated solutions for ticketing systems, enhancing operational efficiency. The Energy sector feedback emphasized Sykora IT's deep technical knowledge and project management skills, resulting in timely, high-quality deliverables. Overall, Sykora IT is well-suited for clients seeking IT solutions in these industries.
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Media Legal Energy & natural resources

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Sykora IT's favorable pricing and exceptional value for money. One client noted, "good value for cost," while another emphasized that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the company's ability to deliver high-quality services and solutions that meet project objectives, reinforcing the perception that Sykora IT provides significant value relative to its costs.
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Germany (2) Austria (1) Czech Republic (1)

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Featured

What are Featured Providers?

Remote CoWorker

4.8 177 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Hollywood, FL

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service company offering comprehensive administrative support, task management, and project coordination across various industries, including healthcare, real estate, and legal services. The company is highly praised for its efficiency, responsiveness, and ability to improve clients' operational workflows. Across reviews, over 90% of clients express satisfaction with the proactive, reliable, and professional service provided, highlighting significant improvements in productivity and organizational efficiency.

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15 of 15 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 15 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their responsiveness, professionalism, and effective project management. Notable feedback includes an executive assistant who improved productivity by 30% and another client who saved 5-10 hours a week through administrative support. Clients highlighted the team's ability to learn quickly and adapt to needs, with comments on their exceptional communication and organizational skills. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.
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Industry Experience

Remote CoWorker has received positive feedback across various industries, including Business Services, Automotive, Plumbing, Real Estate, and Medical sectors. Clients appreciate their responsiveness, project management skills, and ability to provide skilled virtual assistants who quickly adapt to specific business needs. The overall sentiment reflects satisfaction with operational efficiency and the quality of service delivered, making Remote CoWorker a suitable partner for companies looking for administrative support and project management across diverse fields.
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Business services Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate Medical

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United States (109) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Personable
Clients have consistently praised HelpSquad for their personable approach and personalized level of service. One client highlighted their 'willingness to support our needs to scale up or down,' reinforcing the sentiment that HelpSquad is attentive and adaptable to client requirements. The feedback indicates a strong appreciation for the company's commitment to customer service, with no reported areas for improvement, reflecting an overall positive sentiment regarding their interpersonal interactions.

Call Center Staff Aug for Higher Education Institution

5.0 Jul 24, 2025

The distinction here is their personalized level of service and broad technical depth for the cost.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

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Essentiel Outsourcing S.L

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Barcelona, Spain

Services provided

30% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing +2 services

10% Back Office Outsourcing

10% Recruitment Process Outsourcing

Essentiel Outsourcing S.L, an answering service company, was launched in 2018. The team offers Call Center Services and Customer Service Outsourcing.
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amplify5

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Services provided

25% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing +2 services

15% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

Launched in 2021, amplify5 is a midsize Cape Town, South Africa-based call center. Their team focuses on Call Center Services and Customer Service Outsourcing.
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Telu Group

Not yet reviewed

$1,000+

$50 - $99 / hr

50 - 249

Services provided

60% Sales Outsourcing

20% Call Center Services

20% Customer Service Outsourcing

Telu Group is a Sales Outsourcing company launched in 2020. The firm focuses on Sales Outsourcing and Call Center Services, and is midsize.
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Taskaler

Not yet reviewed

$10,000+

Undisclosed

50 - 249

Glasgow, Scotland

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Warehousing & Distribution

Taskaler is a Customer Service Outsourcing company. They were founded in 2021, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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Invicta eSolutions Pvt Ltd

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Madgaon, India

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Call center Invicta eSolutions Pvt Ltd was established in 2015. Located in Madgaon, India, the team specializes in Call Center Services and Customer Service Outsourcing.
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Featured

What are Featured Providers?
MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Sofia, Bulgaria

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Efficient
Clients have consistently praised MarKam Solutions for their efficient project management and timely deliveries. One reviewer highlighted their ability to significantly increase listing output and improve turnaround times while maintaining quality. The structured approach and proactive communication were noted as key strengths, allowing for seamless collaboration. Overall, the sentiment reflects high satisfaction with MarKam's efficiency and responsiveness, with no notable areas for improvement identified.

Back Office Outsourcing for Creative Agency

5.0 Nov 5, 2025

They managed the project efficiently, delivering all tasks and deliverables on time. Communication was clear and proactive, with regular progress updates and performance reports. Their structured approach made coordination easy and ensured deadlines were consistently met.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore, Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Exceeds expectations
Clients express high satisfaction with TDCX, noting their ability to exceed expectations in customer service and operational support. One client highlighted an 8% improvement in customer satisfaction ratings due to TDCX's professionalism and understanding of customer needs. They also praised TDCX for proactive support and innovative solutions, which contributed to team stability during challenging times. Overall, TDCX is recognized for delivering exceptional results and maintaining a strong focus on client needs.

Call Center Services for Tech Company

5.0 Jun 16, 2021

TDCX delivers what they promise and exceeds results, even with difficult constraints. When we worked remotely, they also had to find solutions for their employees. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Detail-oriented
The sentiment regarding detail-oriented service from Big Outsource is overwhelmingly positive. Clients praised the company's meticulous attention to detail, highlighting instances where they elevated content quality and ensured error-free deliverables. One client noted their VA's ability to authentically capture brand voice, while another emphasized the impressive organization of materials, which enhanced the overall presentation. Overall, clients expressed satisfaction with Big Outsource's commitment to quality and thoroughness in their work.

Data Entry Process Services for Educational Company

5.0 Aug 5, 2023

Big Outsource stands out with their unwavering dedication to delivering high-quality services. Their attention to detail, accuracy, and quick turnaround times are particularly impressive.
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Documentation & Transcription for Preservation Mgmt. Company

5.0 Jul 1, 2025

The attention to detail was impressive. They didn’t just transcribe they organized. They didn’t just clean up slides they elevated them. Our sessions looked and felt more premium because of their work.
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VA & Back Office Outsourcing for FinTech Co

5.0 Jul 29, 2025

I loved how the VA quickly picked up my tone of voice and was able to write captions that felt authentic to my brand. She was curious, attentive, and clearly took pride in getting the little details right. For a solo founder like me, that’s golden.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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Eminence Outsourcing

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Nairobi, Kenya

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +3 services

5% Data Annotation Services

5% Document Digitization & Management

5% SMS Marketing

Eminence Outsourcing is a call center service. They specialize in Call Center Services and Customer Service Outsourcing and were launched in 2022. The agency is in Nairobi, Kenya.
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Meta Melon

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Lahore, Pakistan

Services provided

40% Call Center Services

30% Customer Service Outsourcing

20% Sales Outsourcing +2 services

5% Corporate Travel Management

5% Custom Software Development

Based in Lahore, Pakistan, Meta Melon is a midsize telephone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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What are Featured Providers?
Remote Team Solutions

5.0 23 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Torreón, Mexico

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.

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Reviews mention Team players
The feedback regarding Remote Team Solutions highlights their strong teamwork and integration with clients. One client noted their impressive responsiveness and described them as feeling like a true part of their team. Additionally, they were praised for being organized, reliable, and easy to communicate with. While there was a suggestion for faster ramp-up times, overall sentiment reflects satisfaction with their collaborative approach and effectiveness in enhancing productivity and customer retention.

Call Center Services for Pest Control Company

5.0 Apr 23, 2022

I really like how responsive Remote Team Solutions is and how they feel like a true part of our team. They’re incredibly organized, reliable, and easy to work with. We typically communicate through email and Microsoft Teams.
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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for Remote Team Solutions highlights their effective project management and timely delivery of services. A Processing Manager from Texas Specialty Underwriters praised their ability to issue policies faster while maintaining quality. Clients appreciate the flexibility in managing their teams and noted the good value for cost. Overall, sentiment is positive, with no significant areas for improvement identified, indicating a strong alignment with client expectations.
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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback on Remote Team Solutions underscores strong value for money, with several reviewers highlighting the company's competitive pricing and high-quality service. For instance, one client noted they achieved a 50% cost reduction by hiring senior recruiters through RTS, while another emphasized that the overall cost was lower than other firms without sacrificing quality. Overall, clients express satisfaction with the balance of cost and service delivery, reinforcing RTS's reputation for providing good value.
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More responsive than most other service providers

Remote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Emerge natural sales solutions

Not yet reviewed

$1,000+

Undisclosed

50 - 249

San Francisco, CA

Services provided

40% Customer Service Outsourcing

35% Sales Outsourcing

25% Business Consulting

Emerge natural sales solutions is a midsize Customer Service Outsourcing company in San Francisco, California. The team provides Customer Service Outsourcing and Sales Outsourcing.
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Impel Service & Solutions Limited (ISSL)

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dhaka, Bangladesh

Services provided

35% Customer Service Outsourcing

20% Custom Software Development

15% Call Center Services +4 services

10% Back Office Outsourcing

10% Sales Outsourcing

5% Corporate Training & Coaching

5% Mobile App Development

Launched in 2011, Impel Service & Solutions Limited (ISSL) is a midsize Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Custom Software Development.
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RMACC Group

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Port glasgow, Scotland

Services provided

60% Call Center Services

20% Sales Outsourcing

10% Back Office Outsourcing +2 services

5% Customer Service Outsourcing

5% Translation

RMACC Group, an answering service, is headquartered in Port glasgow, Scotland. Established in 2019, the team offers Call Center Services and Sales Outsourcing.
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NGS Solution

5.0 2 reviews

Undisclosed

$25 - $49 / hr

10 - 49

Lewisville, TX

Services provided

10% BI & Big Data Consulting & SI

10% Business Consulting

10% Custom Software Development +7 services

10% Document Digitization & Management

10% E-Commerce Development

10% IT Staff Augmentation

10% IoT Development

10% Mobile App Development

10% Wearable App Development

10% Web Development

NGS Solution is a digital solutions provider specializing in website development and technical optimization. Their reviews indicate a high level of satisfaction, with clients praising their technical expertise, tailored solutions, and efficient project management. Approximately 100% of clients reported improved digital performance and user experience, with most highlighting their responsive communication and on-time delivery.

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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of NGS Solution indicate a high level of client satisfaction, particularly regarding their technical expertise and project management. Clients highlighted successful outcomes such as improved website performance and increased customer inquiries. One reviewer noted the company's responsiveness and clear communication throughout the project. While feedback was overwhelmingly positive, a suggestion for improvement included offering more proactive strategic recommendations for future growth. Overall, NGS Solution is viewed as a valuable partner in enhancing digital infrastructure.
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Industry Experience

NGS Solution has demonstrated expertise in the automotive industry, particularly in enhancing digital infrastructure and online presence for commercial truck repair businesses. Clients praised their technical proficiency, tailored solutions, and effective project management, highlighting improved website performance and increased customer engagement. The overall sentiment is positive, suggesting that NGS Solution is a strong fit for clients in the automotive sector seeking digital transformation.
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight NGS Solution's strong value for cost, noting a 'good value for cost' in their services. The Marketing Manager from North Axis Truck Repair emphasized the company's ability to deliver tailored solutions that significantly improved their digital presence, stating that their technical expertise made a 'noticeable difference.' Overall sentiment reflects high satisfaction with the cost-effectiveness and quality of work provided, reinforcing the company's positive reputation in terms of value for money.
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Mi PA

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manchester, England

Services provided

50% Call Center Services

25% Customer Service Outsourcing

20% Back Office Outsourcing +1 service

5% Finance & Accounting Outsourcing (FAO)

Mi PA is an answering service company. The team is in Manchester, England, and their services include Call Center Services and Customer Service Outsourcing.
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MyTasker

4.4 7 reviews

Undisclosed

< $25 / hr

50 - 249

Kolkata, India

Services provided

10% Accounting

10% Back Office Outsourcing

10% Content Marketing +8 services

10% Social Media Marketing

10% UX/UI Design

10% Video Marketing

10% Video Production

10% Web Design

10% Web Development

5% Email Marketing

5% Pay Per Click

MyTasker is a virtual assistance and administrative support company that offers a range of services including market research, administrative support, and SEO services. Approximately 80% of the reviews highlight their reliability, efficiency, and professional communication. Clients appreciate their ability to manage tasks effectively, with a few suggesting increased proactivity could enhance their service. While most feedback is positive, one client expressed dissatisfaction with billing and communication issues.

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Reviews mention Efficient
Clients have consistently praised MyTasker for their efficiency and reliability. One client noted their ability to deliver projects on time while maintaining high quality, stating, "They have been reliable, consistently efficient, accurate, and fast in their delivery." Another highlighted the seamless cooperation and quick communication that allowed them to focus on strategic initiatives, emphasizing the value added by MyTasker's efficient task management. Overall, the sentiment towards MyTasker's efficiency is overwhelmingly positive, with clients expressing satisfaction in their timely and effective service.

Virtual Assistant Services for Marketing Consultancy

5.0 Dec 3, 2024

They have been reliable, consistently efficient, accurate, and fast in their delivery. We've been using MyTasker for the past two years, and they have been an absolute lifesaver for us. We have used them to create graphics, cut and edit reels for social, turn transcripts into blogs, and many other projects.
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Back-Office Outsourcing for PR Network

5.0 Sep 2, 2025

I highly appreciate their professional and truly supportive attitude, their short response time, and always clear communication on what to expect in the delivery of any task, both in terms of content and timing. Imran pays attention to details and is eager to find solutions to problems that occur on the way. When questions arise about a task, they are quick to communicate and ask for help to minimise chances of errors. The MyTasker app and website is a great support as well, to give tasks efficiently, brief the team, track status and completion as well as resources used and financials and billing.
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Industry Experience

MyTasker has received positive feedback across several industries, including Advertising & Marketing, Hospitality & Leisure, Manufacturing, Wellness & Fitness, and Business Services. Clients commend their reliability, clear communication, and efficiency in delivering quality work on time. In Advertising & Marketing, they excelled in virtual assistance and creative projects. In Hospitality, they effectively managed event postings, allowing clients more focus on core tasks. Manufacturing clients valued their consistent support for sales teams. Overall, MyTasker is particularly suited for clients seeking dependable back-office and administrative support across diverse sectors.
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Wellness & Fitness Business services Advertising & marketing Hospitality & leisure Manufacturing Other Industry

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Average Project Cost Breakdown

Less than $10,000 (4) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally express satisfaction with MyTasker's pricing, often highlighting it as a significant factor in their selection. Feedback indicates that the services provided have consistently offered good value for money, with clients noting high-quality work and timely delivery. For instance, one client remarked on the 'good value for cost' and another emphasized that MyTasker fits their budget while delivering exceptional results. However, there were concerns about billing practices in one instance, which slightly marred the overall positive sentiment.
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United States (5) England (1)

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Answer United

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Services provided

52% Call Center Services

48% Customer Service Outsourcing

Answer United is a Kalamazoo, Michigan-based telephone answering service. Launched in 1965, the team specializes in Call Center Services and Customer Service Outsourcing.
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Cleverkites

5.0 1 review

$1,000+

$25 - $49 / hr

2 - 9

Services provided

25% Web Design

25% Web Development

20% E-Commerce Development +4 services

15% UX/UI Design

5% Call Center Services

5% Content Writing Services

5% Customer Service Outsourcing

Cleverkites is a digital agency specializing in developing robust e-commerce platforms and delivering visually immersive, multi-platform user experiences. Reviews highlight their exceptional project management and seamless remote communication, with 100% of feedback being positive. Clients commend their quick responsiveness, cost-effective solutions, and ability to double business growth year over year.

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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Cleverkites highlight their exceptional service and effective collaboration, particularly in delivering a robust e-commerce platform. Clients praised their quick response times, creative solutions, and the professional quality of their work, which contributed to a significant increase in sales. One client noted, 'It's unusual to find an agency that has both quality design and high-end technical capabilities.' Overall, sentiment remains highly positive, with no significant areas for improvement identified.
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Industry Experience

Cleverkites has demonstrated strong expertise in the recreation industry, particularly in e-commerce development for scuba diving services. Their reviews highlight exceptional project management, effective communication, and a commitment to meeting deadlines, resulting in a significant doubling of online sales year-over-year. Clients praise their innovative solutions and collaborative approach, making Cleverkites a valuable partner for businesses seeking high-quality design and technical capabilities within the recreation sector.
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently praised Cleverkites for their cost-effectiveness and overall value for money. One client noted that their 'pricing fit our budget' and highlighted the 'good value for cost' received. Additionally, the team's ability to deliver high-quality results within budget constraints was emphasized, with another client mentioning that solutions were always 'cost-effective/within budget.' Overall, the sentiment reflects strong satisfaction with the pricing relative to the quality of service provided.
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Major Visibility

5.0 1 review

$1,000+

$100 - $149 / hr

2 - 9

Swindon, England

Services provided

10% Advertising

10% Content Marketing

10% Conversion Optimization +7 services

10% Email Marketing

10% Graphic Design

10% Marketing Strategy

10% Sales Outsourcing

10% Social Media Marketing

10% Web Design

10% Web Development

Major Visibility is a digital marketing agency specializing in website creation, maintenance, and social media advertising. They consistently deliver high-quality results and maintain excellent communication, with 100% of reviewers highlighting their professionalism and timely project management. Clients appreciate their ability to transform initial inquiries into successful projects efficiently.

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Industry Experience

Major Visibility has demonstrated strong expertise in the engineering sector, specifically within refrigeration and air conditioning services. Clients commend their professionalism, timely communication, and high-quality deliverables, including website design and advertising materials. The overall sentiment is highly positive, highlighting their ability to manage projects effectively and provide tailored solutions. Potential clients in the engineering industry can expect a dedicated partner capable of enhancing their online presence and marketing efforts.
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Engineering

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Major Visibility's cost-effectiveness, highlighting that their pricing aligns well with budgets while delivering good value. One client noted that the company provided 'good value for cost' and consistently managed projects within agreed timescales. The overall feedback underscores a strong appreciation for the quality of service received relative to the investment, with no significant complaints regarding pricing or perceived value.
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Bright Iris Marketing

5.0 1 review

Undisclosed

Undisclosed

Freelancer

Services provided

50% Email Marketing

20% Sales Outsourcing

10% Conversion Optimization +2 services

10% Mobile & App Marketing

10% SMS Marketing

Bright Iris Marketing is a specialized email marketing agency that excels in transforming digital communication strategies. With 100% positive feedback, clients commend their attention to detail, responsiveness, and ability to significantly improve key performance metrics such as deliverability and open rates. Bright Iris Marketing is recognized for its timely delivery and alignment with client values.

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Industry Experience

Bright Iris Marketing has received positive feedback from clients in various sectors, particularly in the technology and ergonomic design industries. Clients appreciated their expertise in email marketing, with notable successes in improving deliverability and engagement metrics. Overall sentiment is highly favorable, highlighting strengths in responsiveness, attention to detail, and alignment with client values. Organizations seeking to enhance their digital marketing efforts, particularly in email campaigns, would likely find Bright Iris Marketing a valuable partner.
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Other industries

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed high satisfaction with the cost-to-value ratio provided by Bright Iris Marketing. One review highlighted significant improvements in email deliverability and revenue, indicating good return on investment. The client appreciated the company's cultural fit and responsiveness, suggesting that the pricing aligns well with the quality of service delivered. Overall, the sentiment reflects a strong perception of value for money, with no reported areas for improvement regarding pricing.
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Tel-Us Call Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

52% Call Center Services

48% Customer Service Outsourcing

Based in Los Angeles, California, Tel-Us Call Center is a small call center. The team specializes in Call Center Services and Customer Service Outsourcing.
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Dispatching Answering Service

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Lahore, Pakistan

Services provided

50% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

10% Branding

Dispatching Answering Service is a call center company. In Lahore, Pakistan, the company provides Call Center Services and Customer Service Outsourcing.
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Hamly Business Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Reno, NV

Services provided

100% Back Office Outsourcing

Hamly Business Solutions is a Back Office Outsourcing company. Their midsize team is headquartered in Reno, Nevada and Neelagiri, India. Their services include Back Office Outsourcing.
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Viracent Consulting Private Limited

5.0 1 review

$5,000+

$50 - $99 / hr

10 - 49

Services provided

10% AI Consulting

10% AI Development

10% Custom Software Development +7 services

10% Data Annotation Services

10% Document Digitization & Management

10% ERP Consulting and SI

10% Generative AI

10% IT Managed Services

10% Other IT Consulting and SI

10% Robotics Process Automation

Viracent Consulting Private Limited is a data annotation company recognized for its professionalism, competitive pricing, and alignment with client values. Their services enhance AI model performance, with 100% of reviewers highlighting timely delivery and quality execution. Clients appreciate their transparent cost structure and professional approach, recommending them as a reliable data services partner.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Viracent Consulting Private Limited, highlighting their professionalism and timely delivery of data annotation services. For instance, a Managing Director from BERSAVI noted the team's transparency in pricing and their adaptability to project changes. The company was praised for enhancing AI model performance through high-quality annotations, and clients reported a positive overall experience, recommending Viracent as a reliable partner without any significant areas for improvement.
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Industry Experience

Viracent Consulting Private Limited has demonstrated expertise primarily in the IT services and recruitment industries. Clients commend their data annotation capabilities, highlighting their scalability, quality, and efficiency in enhancing AI model performance. Overall sentiment is highly positive, indicating they are a reliable partner for projects requiring meticulous data handling and processing. Their professionalism and ability to meet deadlines further solidify their reputation as a suitable provider for technology-driven initiatives.
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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with Viracent Consulting's cost structure, describing it as transparent, competitive, and aligned with project scope. One client noted that the pricing fit their budget and provided good value for the cost. Overall, feedback indicates a positive sentiment regarding the company's pricing, emphasizing fairness and appropriateness relative to the quality of services delivered.
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RSM

5.0 1 review

$5,000+

$100 - $149 / hr

250 - 999

Kuala Lumpur, Malaysia

Services provided

40% Accounting

20% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2 services

10% HR Consulting

10% Staffing

RSM is a consulting firm specializing in data migration and system integration services. Overall feedback highlights their responsiveness and effective communication, with 100% of reviewers appreciating their availability and support. While the project is still ongoing, RSM has successfully implemented systems for marketing and continues to provide consulting services, reflecting positive progress in achieving client goals.

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Industry Experience

RSM has demonstrated expertise in the nonprofit sector, particularly in data migration and system integration, as evidenced by their work with the Air Force Aid Society. Clients commend RSM's responsive support and effective project management, noting improvements in communication and campaign execution. The overall sentiment in this industry is positive, highlighting RSM's capacity to enhance operational efficiency and marketing capabilities.
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Nonprofit

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Average Project Cost Breakdown

What Clients Have Said
Clients have noted that RSM provides significant value for money, particularly in their ability to facilitate complex data migration projects effectively. One client highlighted RSM's responsiveness and availability, stating, 'They are always available when we need them.' However, some reviews suggest a learning curve in utilizing their systems, indicating that while costs are justified, ongoing adjustments may be necessary to maximize value.
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Datasoft IT Kings

5.0 3 reviews

$1,000+

< $25 / hr

Freelancer

Services provided

40% IT Managed Services

20% Freight forwarding

20% Logistics & Supply Chain Consulting +2 services

10% Back Office Outsourcing

10% Content Moderation Services

Datasoft IT Kings is a versatile IT company that offers services in SEO, web development, video editing, and digital book production. Overall, clients praise their high-quality work, timely delivery, and effective communication. Approximately 90% of reviewers commend their efficiency, while 80% highlight their impressive project management skills. Clients consistently express satisfaction with their professionalism and dedication.

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Reviews mention High-quality work
Datasoft IT Kings consistently receives high praise for delivering high-quality work across various projects. Clients highlighted their impressive results, such as improving website loading times from ten seconds to three and significantly enhancing SEO rankings. One client noted, 'The quality of work is good. We’ve never had any problems.' Another remarked on their 'excellent quality' and 'precision' in handling critical tasks. Overall, the sentiment reflects strong client satisfaction with their performance and dependability.

Outsourced Web Dev & SEO Services for Tech Firm

5.0 Aug 6, 2018

The quality of work is good. We’ve never had any problems. My clients are happy to see their website functionality improving and moving up on the Google result pages. In the past month, our current clients listing on Google has moved from the 70th result to the fifth result on the front page.
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Video Production for Business Coaching Service

5.0 Jul 9, 2018

All projects were completed on time with impressive quality. I was able to build trust with them easily and came to rely on them. They were humble and hardworking, seeming never to stop.
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Ongoing Label Design Services for Wine Importer

5.0 Jun 12, 2018

Datasoft does critical work precisely and delivers results on time. They provide excellent quality. We’re impressed with their precision and quick responses.
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Industry Experience

Datasoft IT Kings has demonstrated expertise in the IT Services, Business Services, and Consumer Products industries. Clients commend their high-quality work, effective communication, and ability to meet deadlines. In IT Services, they excel in SEO and web development, enhancing client visibility significantly. In Business Services, they deliver reliable video production and creative solutions, while their work in Consumer Products focuses on precise compliance in label submissions. Overall, the sentiment across these industries is highly positive, marking Datasoft as a strong contender for projects in these sectors.
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IT Services Business services Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Datasoft IT Kings is frequently praised for their cost-effectiveness and value for money. Clients have noted that they consistently deliver high-quality work on time, with one client stating they have returned for over 20 projects due to their impressive results. Another client emphasized their precision and quick responses, highlighting the excellent quality provided. Overall, the sentiment reflects a strong appreciation for the company's affordable pricing relative to the quality of service received.
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United States (2) Canada (1)

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Profcallcenter

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Kyiv, Ukraine

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Sales Outsourcing

Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
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Telegenisys Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Fairfield, CA

Services provided

45% Back Office Outsourcing

15% Customer Service Outsourcing

10% Business Consulting +3 services

10% Call Center Services

10% Financial Consulting

10% Sales Outsourcing

Telegenisys Inc is a Fairfield, California-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing.
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iScribed

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Lawrenceville, GA

Services provided

35% Transcription

35% Translation

30% Back Office Outsourcing

iScribed is a transcription and proofreading company known for its exceptional accuracy and fast turnaround times, consistently operating within a 24-48 hour window. Client feedback is overwhelmingly positive, with 100% of reviewers praising their professionalism and competence. Their clear pricing structure and reliable service significantly enhance clients’ business opportunities and reputations.

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Industry Experience

iScribed has garnered positive feedback primarily from the Media industry, where their transcription and proofreading services are highly valued. Clients highlight the provider's exceptional accuracy, professionalism, and fast turnaround times, which significantly enhance their credibility and opportunities. The clear pricing structure and trustworthiness regarding data security further strengthen client confidence. Overall, iScribed is well-suited for businesses in the Media sector seeking reliable transcription and editing support.
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Media

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently praise iScribed for their clear and accurate pricing structure, which is billed per page with no hidden fees. One client highlighted that their services are 'well worth the cost,' noting significant improvements in business opportunities as a result. Overall sentiment indicates that clients find the value provided by iScribed to be exceptional, particularly in terms of quality, speed of delivery, and professionalism.
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Scionis RCM

5.0 1 review

$1,000+

< $25 / hr

250 - 999

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Call Center Services +2 services

20% Customer Service Outsourcing

20% Transcription

Scionis RCM: Revolutionizing Your Healthcare Revenue Cycle In today's complex healthcare landscape, managing your revenue cycle efficiently is paramount to your practice's success. Scionis RCM is
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More responsive than most other service providers

Scionis RCM is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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World Wide Outsource Solutions LLC

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

San Antonio, TX

Services provided

15% Back Office Outsourcing

15% Call Center Services

15% Custom Software Development +5 services

15% Customer Service Outsourcing

15% Sales Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Web Design

5% Transcription

World Wide Outsource Solutions LLC, a call center company, offers Call Center Services and Custom Software Development. The firm is in San Antonio, Texas.
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GlobalFlow Solutions

Not yet reviewed

$5,000+

$25 - $49 / hr

250 - 999

Plaridel, Philippines

Services provided

30% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +5 services

10% HR Outsourcing

10% Language Interpretation

10% Recruiting

10% Sales Outsourcing

10% Talent Representation

GlobalFlow Solutions is an answering service. Based in Plaridel, Philippines, the company was established in 2024. Their team offers Call Center Services and Back Office Outsourcing.
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G2A CONSULTING GROUP SAS

Not yet reviewed

$10,000+

< $25 / hr

10 - 49

Barranquilla, Colombia

Services provided

50% Call Center Services

20% Sales Outsourcing

15% Back Office Outsourcing +1 service

15% Customer Service Outsourcing

G2A CONSULTING GROUP SAS, a call center, offer Call Center Services and Sales Outsourcing. They were founded in 2018.
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GTM dart

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Denver, CO

Services provided

55% Sales Outsourcing

15% Compliance Consulting

15% Customer Service Outsourcing +3 services

5% Business Consulting

5% Call Center Services

5% IT Staff Augmentation

Sales Outsourcing company GTM dart is in Denver, Colorado. Their services include Sales Outsourcing and Customer Service Outsourcing.
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MULTICOM Group

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Budapest, Hungary

Services provided

40% Call Center Services

35% Customer Service Outsourcing

10% Marketing Strategy +2 services

10% Sales Outsourcing

5% Mobile & App Marketing

MULTICOM Group is an answering service company. Launched in 2004, the firm specializes in Call Center Services and Customer Service Outsourcing.
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FIFOTECH

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Dhaka, Bangladesh

Services provided

40% Call Center Services

25% Web Design

15% Web Development +4 services

5% Back Office Outsourcing

5% Customer Service Outsourcing

5% HR Outsourcing

5% Sales Outsourcing

FIFOTECH, a midsize answering service company, is based in Dhaka, Bangladesh. Their services include Call Center Services and Web Design.
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Data Entry India Biz

Not yet reviewed

$10,000+

< $25 / hr

50 - 249

Services provided

70% Back Office Outsourcing

30% Document Digitization & Management

Data Entry India Biz is a Back Office Outsourcing company founded in 2006. The company focuses on Back Office Outsourcing and Document Digitization & Management, and is midsize.
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eDataMine

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Ahmedabad, India

Services provided

40% Document Digitization & Management

35% Back Office Outsourcing

25% Market Research

eDataMine offers a range of services including data entry, data conversion, data processing, web research, graphic design, SEO, data cleansing, and data mining. Overall feedback highlights their efficiency, accuracy, and cost-effectiveness, with clients noting significant time and cost savings, increased productivity, and enhanced revenue. The company is highly regarded for its quality and rapid service delivery.

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Fair Trade Outsourcing

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Bryn Mawr, PA

Services provided

40% Customer Service Outsourcing

25% Sales Outsourcing

15% Back Office Outsourcing +2 services

15% Finance & Accounting Outsourcing (FAO)

5% IT Staff Augmentation

Fair Trade Outsourcing is a Customer Service Outsourcing company launched in 2016. Their services include Customer Service Outsourcing and Sales Outsourcing.
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Zare Innovations, LLC

5.0 1 review

$5,000+

< $25 / hr

10 - 49

Addis Ababa, Ethiopia

Services provided

10% Accounting

10% Back Office Outsourcing

10% Business Consulting +7 services

10% Custom Software Development

10% Ecommerce Marketing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% IT Strategy Consulting

10% Web Development

Zare Innovations, LLC is a talent acquisition company specializing in providing pre-screened and skilled developers for SMBs. The reviews highlight a 100% positive feedback rate, emphasizing their competitive pricing, responsiveness, and the high quality of developers. Clients appreciate their excellent cultural alignment and consistent delivery on project timelines.

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Industry Experience

Zare Innovations, LLC has received positive feedback primarily within the Information Technology sector, particularly in custom web and mobile application development. Clients commend the firm for its ability to provide pre-screened, skilled developers, leading to significant enhancements in project capacity and complexity. The overall sentiment highlights Zare's competitive pricing, responsiveness, and cultural alignment as strengths, making them a suitable partner for technology firms seeking to scale and enhance development capabilities.
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Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Zare Innovations, LLC's competitive pricing as a key factor in their decision to engage the company. One client noted that the pricing fit their budget while also providing great value for the cost, describing the company as offering unmatched value in the marketplace. Overall, the sentiment is positive, emphasizing the company's ability to deliver high-quality resources at affordable rates, contributing to significant growth for their clients.
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OkayRelax

0.5 1 review

$1,000+

< $25 / hr

2 - 9

New York, NY

Services provided

50% Back Office Outsourcing

50% Call Center Services

OkayRelax offers a range of virtual assistant services, including research, responding to inquiries, and summarizing content. Overall feedback highlights issues with timeliness and communication, although clients appreciate the dashboard feature for tracking task progress. Improvements are noted in their commitment to service promises and customer interaction.

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Smiledog "Your Receptionist"

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bedford, Canada

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Smiledog "Your Receptionist", a small call center and Customer Service Outsourcing company, is located in Bedford, Canada. Their services include Call Center Services and Customer Service
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DSO Medplus

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Stonington, CT

Services provided

50% Back Office Outsourcing

50% Call Center Services

DSO Medplus, a call center company and Back Office Outsourcing company, is headquartered in Stonington, Connecticut. The team specializes in Call Center Services and Back Office Outsourcing.
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Kingasterisk Technology

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Kingasterisk Technology is a Rockville, Maryland-based call center and Customer Service Outsourcing company. Launched in 2008, the team offers Call Center Services and Customer Service Outsourcing.
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Global Virtual Support

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% Customer Service Outsourcing

Global Virtual Support is a call center company. They were established in 2018 and specialize in Call Center Services and Back Office Outsourcing.
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Comentorship

4.5 2 reviews

$1,000+

$200 - $300 / hr

2 - 9

Services provided

40% Business Consulting

35% Sales Outsourcing

25% Corporate Training & Coaching

Comentorship is a consultancy focused on investor outreach and strategic positioning for companies looking to accelerate fundraising efforts. Reviews highlight their exceptional communication and strategic advisory services, with 100% of clients noting enhanced meeting productivity. While all clients expressed satisfaction, suggestions for improvement included generating more quality leads.

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Industry Experience

Comentorship has received positive feedback primarily from the Software industry, where they assisted a SaaS marketing solution in enhancing investor outreach. Clients praised their strategic approach, effective communication, and transparency throughout the project. The overall sentiment highlights Comentorship's strengths in providing tailored advice and maintaining responsiveness in a challenging environment. Potential clients in Software looking for strategic insights and solid communication can find a good match with Comentorship.
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Software

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients express a positive sentiment regarding Comentorship's cost and value for money, highlighting their strategic guidance as a key benefit. One client noted that instead of just introductions to investors, the team provided valuable advice that enhanced their positioning, leading to more productive meetings. Overall, clients appreciate the transparency and timely communication, which contributes to the perceived value, although there is a desire for more quality leads to maximize investment returns.
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FTalent

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

60% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

FTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer
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GeneCTech

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

50% Customer Service Outsourcing

20% Back Office Outsourcing

10% Call Center Services +2 services

10% Sales Outsourcing

10% Web Development

GeneCTech provides IT services and consultation, focusing on maintaining high customer experiences and improving process flows. Reviews highlight their efficient project management, timely delivery, and significant improvements in metrics such as CSAT, NPS, and FCR. Clients appreciate their responsible, hardworking approach and alignment with company values, with no noted areas for improvement.

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SIMETRIX SOLUTIONS

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Tirana, Albania

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Custom Software Development

Midsize telephone answering service SIMETRIX SOLUTIONS, is located in Tirana, Albania and Durrës, Albania. Their services include Call Center Services and Customer Service Outsourcing.
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NetSet RCM Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

50% Back Office Outsourcing

24% Customer Service Outsourcing

16% Call Center Services +1 service

10% AI Development

Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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Conekta Force

Not yet reviewed

$50,000+

< $25 / hr

50 - 249

Ciudad de Guatemala, Guatemala

Services provided

30% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing +1 service

10% Translation

Conekta Force is a phone answering service. Founded in 2023, their team provides Call Center Services and Back Office Outsourcing.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

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Business Process Outsourcing Company FAQs

Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.

Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:

A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).

BPO agencies typically cover three broad categories:

Back-office support: data processing, accounting, HR administration, procurement
Front-office support: call center operations, technical support, live chat, appointment setting
Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing

Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.

Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.

Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
Check domain expertise: Look for providers with proven results in your industry or process area.
Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.

Opaque pricing or hidden fees
Overpromising guaranteed results without data
High employee turnover or insufficient training programs
Poor communication or delayed responses during the sales process
Lack of documented security protocols or compliance certifications

If any of these issues surface early, reconsider the partnership.

How do you measure and report on performance metrics?
What is your average agent tenure and training process?
Which industries or processes make up most of your portfolio?
Can you share recent case studies or client references?
How do you handle data security, compliance, and disaster recovery?
What is the escalation process for quality issues or SLA breaches?

Clear, detailed answers indicate a mature, reliable partner.

Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.

They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.

Top BPO Companies in the World

Compare Top Business Processing Outsourcing (BPO) Companies & Services

Reviews mention Personable

BPO & Customer Service Support for Financial Services Co

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 2 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

TECHSPEED INC is very responsive

Reviews mention Hard working

Staff Augmentation for Title & Escrow Company

Staff Augmentation for Accounting Management Firm

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Industry Experience

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Reliable

Software Development & IT Consulting for Law Firm

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 15 times in the past 6 months

Industry Experience

Select Industry to see insights

Reviews mention Personable

Call Center Staff Aug for Higher Education Institution

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Efficient

Back Office Outsourcing for Creative Agency

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Exceeds expectations

Call Center Services for Tech Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Detail-oriented

Data Entry Process Services for Educational Company

Documentation & Transcription for Preservation Mgmt. Company

VA & Back Office Outsourcing for FinTech Co

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Team players

Call Center Services for Pest Control Company

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Remote Team Solutions is very responsive

Reviewed 1 time in the past 6 months

Industry Experience

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Efficient

Virtual Assistant Services for Marketing Consultancy

Back-Office Outsourcing for PR Network

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Industry Experience