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Top BPO Companies in the World

Business Process Outsourcing (BPO) agencies help organizations cut costs, boost efficiency, and scale faster by delegating non-core tasks to seasoned specialists. Clutch connects you with the world’s leading BPO companies through in-depth, verified client reviews and a rigorous vetting methodology that highlights real-world results. Use our filters to sort partners by budget, location, service focus, and industry experience so you can quickly shortlist firms that match your goals. Ready to narrow the search? Explore providers in the United States, United Kingdom, and BPO companies in Canada, or adjust filters to discover top talent in any region.

Ratings Updated: March 11, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Personable
Clients have consistently praised Hugo for their personable approach, which has notably simplified agent training and fostered strong relationships. One client emphasized that Hugo's unique style distinguishes them from typical BPOs, enhancing operational efficiency and allowing for a greater focus on business growth. Overall, the sentiment reflects a high level of satisfaction with Hugo's ability to connect and communicate effectively with their teams.

BPO & Customer Service Support for Financial Services Co

4.5 Jun 27, 2024

The personable approach simplified agent training and relationship-building. Unlike typical BPOs, Hugo streamlined our support infrastructure, allowing us to focus on core business growth.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Portland, OR

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In recent reviews, clients have praised TECHSPEED INC for their professionalism, responsiveness, and high-quality deliverables. One client highlighted their effective data management capabilities, noting improvements in SEO and user experience. Another emphasized the company's speed and accuracy in providing election information. Overall, clients expressed complete satisfaction with the company's performance, citing timely communication and a proactive approach to project management. No significant areas for improvement were identified.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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More responsive than most other service providers

TECHSPEED INC is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (16) Canada (1)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Angeles, Philippines

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Helpful
The overall sentiment towards Connext Global Solutions is positive, with clients appreciating their proactive approach and integrity. One CEO highlighted the effective communication and the ability to quickly scale resources, noting that Connext mobilized equipment during the pandemic to ensure uninterrupted service. Clients expressed satisfaction with the partnership, emphasizing the substantial impact on their operational efficiency and growth, though they also suggested an expansion into new geographic areas for talent recruitment.

Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Connext reflect a positive overall sentiment, highlighting their effective call center services and strong project management. Clients commend the team's responsiveness and impressive hiring processes. One client noted a decrease in guest complaints and improved reservation accuracy, while another emphasized enhanced workload balance and supervisory opportunities for existing staff. Suggestions for improvement include additional employee training, but overall satisfaction remains high, with clients valuing alignment in company values and effective communication.
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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AXIS İLETİŞİM HİZMETLERİ LTD. ŞTİ.

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Services provided

55% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +1 service

15% Sales Outsourcing

AXIS İLETİŞİM HİZMETLERİ LTD. ŞTİ., a midsize call center, is located in istanbul, Türkiye. The team specializes in Call Center Services and Back Office Outsourcing.
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MERCED MOLINA

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

San Martín de Porres, Peru

Services provided

55% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Call center MERCED MOLINA is headquartered in San Martín de Porres, Peru and Chiclayo, Peru. Their services include Call Center Services and Back Office Outsourcing.
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Featured

What are Featured Providers?
Remote CoWorker

4.8 174 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Hollywood, FL

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider that offers comprehensive administrative, marketing, and project management support. Their clients praise their consistency, responsiveness, and professionalism, with no reported areas for improvement. Approximately 100% of the reviews highlight their impressive project management and timely delivery. Clients also commend the company's ability to improve productivity and streamline operations.

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Reviews mention Transparent
Clients have praised Remote CoWorker for their transparency in communication and straightforward pricing. One client noted their 'exceptionally accommodating' nature during the contracting phase and highlighted that their pricing was clear, with no hidden fees. Another client appreciated the upfront hourly rates and the absence of surprise costs, stating it was 'a godsend' for small businesses. Overall, the sentiment surrounding transparency is overwhelmingly positive, with clients feeling informed and valued throughout their engagements.

Recruitment Services for Media Company

4.0 Nov 20, 2021

Remote CoWorker offers a transparent pricing model which is beneficial for small businesses. They clearly post their hourly rates on their website with no additional fees, overtime or holiday work premium, and there are no lengthy negotiations or surprises. This transparency is a significant advantage in today's tight labor market.
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Administrative Support for Consulting Company

5.0 Nov 11, 2025

Remote CoWorker was exceptionally accommodating during the contracting phase. They were also very transparent and clear in their communications and onboarding. Moreover, they did an excellent job identifying candidates for me to interview.
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18 of 18 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
Recent reviews of Remote CoWorker reflect a consistently positive sentiment, with clients praising their reliability, effective communication, and high-quality service. Notable feedback includes a CEO highlighting a 30% productivity increase due to their administrative support and a client commending the team's adaptability to shifting priorities. Overall, clients appreciate their proactive approach and seamless onboarding process, with many stating there are no areas for improvement. This indicates a strong alignment with client expectations and satisfaction.
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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Remote CoWorker. Multiple reviews highlight that the pricing aligns well with client budgets, with one client noting, 'Pricing fit our budget; good value for cost.' Another stated, 'The quality is as good as the leads they’re gathering.' Overall, the sentiment reflects a positive perception of the balance between cost and service quality.
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United States (107) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Great team
Clients consistently express high satisfaction with HelpSquad, highlighting their exceptional team collaboration and understanding of project requirements. One reviewer noted, "HelpSquad delivered exactly what we needed," and praised the entire team's expertise, stating, "Everyone seemed to know what they were doing." The overall sentiment reflects a strong appreciation for their ability to enhance operational efficiency, with an emphasis on timely and effective project management.

Virtual Agent Dev for Omnichannel Support Solutions Co

5.0 Feb 22, 2024

I want to congratulate the whole team because everyone seemed to know what they were doing. HelpSquad's ability to perfectly understand our needs was their strongest point. I didn't think there was anything they could improve on because I had such a good experience working with them.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback highlights HelpSquad's exceptional communication and effective guest service solutions. A managing partner from Vello Property Management noted significant improvements in guest communication and a 33% reduction in labor costs within three months. Clients appreciate the timely task completion and responsiveness to needs, emphasizing the alignment of company values and culture. Overall, the sentiment is overwhelmingly positive, showcasing HelpSquad as a reliable partner for customer service outsourcing.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Over the past six months, reviews for Select VoiceCom reflect a positive sentiment, highlighting their strong organizational skills and effective communication. Clients appreciate the company's alignment with their values and the personalized approach taken by the team. One client noted their responsiveness within 24 hours and openness to feedback as significant strengths. Overall, clients express satisfaction with the talent acquisition results, indicating successful project outcomes without any noted areas for improvement.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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IT-Communications Vietnam Co., Ltd

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Ho Chi Minh City, Vietnam

Services provided

33% Call Center Services

22% Customer Service Outsourcing

15% Digital Strategy +4 services

10% Advertising

10% Direct Marketing

5% Branding

5% Market Research

IT-Communications Vietnam Co., Ltd is a midsize call center company. They provide Call Center Services and Customer Service Outsourcing and were launched in 2014.
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DSecure.me

5.0 5 reviews

$1,000+

$50 - $99 / hr

2 - 9

Wrocław, Poland

Services provided

10% AI Consulting

10% Application Management & Support

10% Application Testing +7 services

10% BI & Big Data Consulting & SI

10% Back Office Outsourcing

10% Cybersecurity

10% Logo

10% Mobile App Development

10% Recruitment Process Outsourcing

10% Web Development

DSecure.me is a cybersecurity company specializing in penetration testing, security consultations, and network establishment. Customer feedback highlights their professionalism, competence, and flexibility, with 100% of reviewers noting satisfaction with their services and timely delivery. Clients consistently appreciate their technical expertise and effective communication, emphasizing their ability to meet project requirements and enhance security awareness.

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Reviews mention Unique expertise
The sentiment regarding DSecure.me's unique expertise is overwhelmingly positive. Clients highlighted the company's deep knowledge and professionalism in cybersecurity, particularly in conducting thorough penetration tests and providing insightful analyses. One client noted their 'excellent level of competence' and 'effective identification and mitigation of potential threats,' while another praised their 'very good technical skills' and 'customer-centric approach.' Overall, clients found DSecure.me's expertise to be a significant asset in achieving their project goals.

Penetration Testing for Data Solutions Company

5.0 Mar 5, 2024

DSecure.me demonstrated an excellent level of competence and professionalism. Their team of cybersecurity experts possesses deep knowledge and skills that translate into effective identification and mitigation of potential threats. The work they conducted during penetration testing was comprehensive, and their analysis provided us with valuable insights into our system.
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Network for Dietary Supplement Business

5.0 Sep 21, 2021

Customer-centric approach. Very good technical skills. Very good advice on how to do and not to do things.
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Industry Experience

DSecure.me has demonstrated expertise across various industries, notably Business Services, Consumer Products & Services, Education, Chemicals & Biotechnology, and IT Services. Clients praised their professionalism, flexible communication, and thorough penetration testing capabilities, highlighting their ability to identify vulnerabilities and provide actionable insights. Overall, the sentiment is highly positive, particularly in sectors requiring robust cybersecurity measures, making DSecure.me a suitable choice for organizations in these fields.
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Business services Consumer products & services Education Chemicals & Biotechnology IT Services

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Average Project Cost Breakdown

Less than $10,000 (3)

What Clients Have Said
Clients consistently highlight DSecure.me's competitive pricing and strong value for money. For instance, one client noted that the 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that DSecure.me's services were 'performed as agreed,' indicating satisfaction with the financial aspects of the engagement. Overall, the feedback reflects a positive sentiment regarding the company's affordability relative to the quality of services provided.
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Poland (4) Sweden (1)

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Transcure

5.0 1 review

Undisclosed

Undisclosed

250 - 999

Woodbridge Township, NJ

Services provided

100% Back Office Outsourcing

Transcure provides Electronic Medical Record (EMR) and Electronic Health Record (EHR) solutions that are highly integrated and user-friendly. Reviewers consistently highlight Transcure's professionalism, timely project management, and effective communication. The company is praised for its seamless and comprehensive healthcare technology services.

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A&A Communications

4.5 2 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

100% Call Center Services

A&A Communications is a customer service and marketing company offering inbound and outbound call handling, lead generation, and SEO services. Reviews indicate a high level of professionalism and friendly service, with 100% noting improved productivity. However, 50% mention a need for better attention to detail. Over 24 years of industry experience is a notable strength.

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Reviews mention Unique expertise
Clients consistently highlight A&A Communications' unique expertise in lead generation, marketing, and customer outreach, noting their 24 years of industry experience and effective strategies. One client remarked on the provider's professionalism and excellent scripts, emphasizing their satisfaction and the substantial savings achieved. Overall, the sentiment is highly positive, with clients expressing that their needs have been fully met, often exceeding expectations.

Non-profit Lead Generation

5.0 Aug 18, 2017

Their proven and documented system has saved us a lot of time, energy and money over the years. Marketing, creativity, and industry expertise are their strengths. Our needs have been fully met, if not surpassed.
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Industry Experience

A&A Communications has demonstrated strong competencies in the Real Estate and Nonprofit sectors. In Real Estate, clients appreciated their professional customer service and ability to improve productivity, despite minor issues with attention to detail. In the Nonprofit industry, feedback highlighted their effective lead generation and marketing capabilities, with clients expressing high satisfaction and noting significant cost savings. Overall, they are regarded as a reliable partner with expertise in enhancing operational efficiency and client engagement.
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Nonprofit Real estate

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive A&A Communications as providing good value for money. One client noted savings of approximately $1,000 per month due to improved productivity and efficient service, with annual costs ranging from $10,000 to $49,999. Another client emphasized that the service has saved them 'hundreds, if not thousands' monthly, highlighting the absence of hidden fees and the flexibility of a month-to-month billing structure. Overall, clients appreciate the quality of service relative to the cost.
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Capital Collections

4.5 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

100% Call Center Services

Capital Collections is a debt recovery service provider that specializes in processing both inbound and outbound calls to recover outstanding debts. Approximately 100% of reviewers commend their effective recovery capabilities and professional workforce. However, some suggest improvements in cost-efficiency and service streamlining. Overall, they significantly save clients both time and money, reflecting a positive impact on client operations.

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Industry Experience

Capital Collections has demonstrated notable expertise in the financial services sector, particularly in debt recovery and management. Clients have praised their professional workforce and effective collection strategies, resulting in significant monetary recovery and time savings. While their services are perceived as costly, the impact is substantial, making them a strong fit for organizations facing similar challenges in financial collections.
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Financial services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Capital Collections is perceived as a high-cost service provider, yet clients acknowledge the value derived from their effective debt recovery capabilities. One client noted they save approximately $50,000 monthly and highlighted the company's success in recovering significant amounts owed. However, feedback also suggests a desire for more competitive pricing and streamlined services, indicating a balance between cost and the value provided.
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What are Featured Providers?
MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Sofia, Bulgaria

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Adaptable
Clients have expressed a strong sentiment of adaptability regarding MarKam Solutions, highlighting their ability to tailor solutions to specific needs. One client noted their 'fast reaction' and 'quick adaptation to changes,' while another emphasized their 'data-driven decisions' and responsiveness. The Director of Operations at Sakaem Logistics commended their adaptability to the business's 'ever-changing needs,' indicating that MarKam Solutions effectively aligns with client requirements and fosters a collaborative partnership.

Call Center Services for Logistics & Supply Chain Company

5.0 Nov 7, 2024

They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive. Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs.
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Call Center Services & Customer Service for Cybersecurity Co

5.0 Nov 6, 2025

The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us. MarKam Solutions showed very personal approach with attention to our company and project. Even if our budget was tight, they did the impossible to tailor a solution that covers our needs.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore, Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Proactive
TDCX has been consistently praised for their proactive approach in client engagements. Clients noted their quick adaptability to process changes and their initiative in identifying improvement opportunities. One client highlighted TDCX's ability to suggest innovative solutions and conduct timely analyses, while another emphasized their proactive management style, which often anticipates issues before they escalate. Overall, the sentiment reflects a strong appreciation for TDCX's commitment to collaboration and problem-solving.

Call Center Services for Global Tech Company

5.0 Jun 25, 2021

TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams. The remaining times, they are proactive in identifying areas of opportunity and partner with us on solving the issues before they become trends. They manage a large portion of APAC business with us and we trust their ability to deliver the best possible outcomes to our customers!
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Call Center Services for Tech Company

5.0 Jun 16, 2021

Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. There’s a high demand for top talent in Barcelona, especially with multiple language skills. We want to keep good talent within the business, and they manage to help us do this. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Big Outsource

5.0 51 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Reasonable pricing
Clients have positively noted Big Outsource's reasonable pricing, emphasizing that it fits within their budget while delivering reliable support. One client highlighted the cost savings achieved through outsourcing, significantly impacting profitability. Overall, the sentiment reflects satisfaction with the affordability of services, making Big Outsource a preferred choice for businesses seeking cost-effective solutions without compromising quality.

Call Center Support for Health Consultation Firm

5.0 Jul 19, 2023

Additionally, the cost savings achieved through outsourcing have significantly impacted our profitability. Their cost-effective solutions, excellent customer service, and responsive leadership team have been instrumental in our success. They've proven to be reliable partners who understand our needs and consistently deliver results.
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3 of 3 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of Big Outsource highlight a strong overall sentiment, with clients praising their responsiveness and ability to streamline operations. Notably, one client reported a 30% improvement in project turnaround times and zero email backlog, while another mentioned a 70% reduction in admin workload. Clients appreciated the proactive communication and consistency in quality, describing Big Outsource as a reliable partner. Suggestions for improvement included more proactive recommendations for tools, but these were not seen as significant issues.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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Shandong Sunshine Information Technology / Beijing Sunshine Golden Point Consulting

4.5 1 review

Undisclosed

Undisclosed

10 - 49

Beijing, China

Services provided

60% Call Center Services

20% CRM Consulting and SI

10% BI & Big Data Consulting & SI +1 service

10% Cloud Consulting & SI

Shandong Sunshine Information Technology / Beijing Sunshine Golden Point Consulting is a consulting firm specializing in personnel and management solutions, including full-service outsourcing. Reviews highlight a significant performance improvement, with a connection rate increase from 90% to 95% and customer satisfaction reaching 95%. While praised for their business acumen and operational performance, timeliness in recruitment was noted as an area for improvement.

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Industry Experience

Shandong Sunshine Information Technology / Beijing Sunshine Golden Point Consulting has demonstrated expertise primarily in the financial services sector, particularly online insurance. Clients commend their effective full-service outsourcing and strong operational performance, resulting in improved connection and satisfaction rates. The company is recognized for its project management capabilities, though some feedback indicates a need for improved recruitment timeliness. Overall, they are well-suited for clients in the financial services industry seeking reliable, high-impact consulting solutions.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients commend Shandong Sunshine Information Technology / Beijing Sunshine Golden Point Consulting for their cost-effectiveness, noting that the value received aligns well with the investment made. One client highlighted a significant increase in satisfaction and connection rates, attributing this success to the company's efficient operations and strategic alignment. However, there are suggestions for improvement in the timeliness of recruitment, indicating a need for better management in this area to enhance overall value.
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Unire Business Solution

Not yet reviewed

$1,000+

$50 - $99 / hr

250 - 999

Jaipur, India

Services provided

100% Back Office Outsourcing

Unire Business Solution is a Back Office Outsourcing company. They provide Back Office Outsourcing and were founded in 2012.
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What are Featured Providers?
Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Torreón, Mexico

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

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Reviews mention Reasonable pricing
Clients have expressed positive sentiment regarding Remote Team Solutions' reasonable pricing, noting it as a key factor in their selection process. One client highlighted that the company offered lower costs compared to competitors, which was crucial in their decision-making. Additionally, the client appreciated the quality of candidates provided, reinforcing the value received for the price paid. Overall, the feedback indicates satisfaction with the affordability of services without compromising on quality.

Personal Assistant Recruitment for IT Offshoring Company

5.0 Dec 28, 2020

I was particularly impressed with the great variety of resumes and profiles that were presented to us and the way all the process was executed which made it really easy and fast to find the right resource. The cost was definitely a factor that made us select this vendor.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Remote Team Solutions for their trustworthiness and effective project management. A CTO from Nutiliti noted their ability to handle diverse business operations seamlessly over four years, emphasizing the strong cultural fit and alignment in values. The client highlighted RTS's adaptability to their management preferences and expressed no areas for improvement, reflecting an overall positive sentiment towards the company's services.
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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.
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United States (17) Ireland (1) Mexico (1) New Zealand (1) England (1)

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Call Center Solutions Africa(CCSA)

5.0 1 review

$5,000+

Undisclosed

10 - 49

Services provided

25% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +2 services

15% Back Office Outsourcing

15% CRM Consulting and SI

Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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Sara Arnold Copywriting & Creative

4.8 2 reviews

$1,000+

$50 - $99 / hr

Freelancer

Portland, OR

Services provided

30% Advertising

20% Other Digital Marketing

10% Back Office Outsourcing +4 services

10% Branding

10% Content Marketing

10% Digital Strategy

10% Social Media Marketing

Sara Arnold Copywriting & Creative is a freelance service specializing in copywriting and strategic content development. Clients consistently praise Sara's creativity, thorough research, and seamless project management. With 100% positive feedback, she is lauded for delivering high-quality content with minimal revisions, aligning well with brand strategies, and enhancing client engagement through effective communication.

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Reviews mention High-quality work
Clients consistently commend Sara Arnold Copywriting & Creative for delivering high-quality work that aligns with brand standards and audience needs. One client noted, "She consistently delivers a great product," highlighting her thorough research and minimal need for revisions. Another praised her ability to create tailored content strategies, stating her initial drafts are often spot-on. Overall, the sentiment reflects a strong satisfaction with the quality and effectiveness of her copywriting services.

Content Strategy & Creation for Staffing Co

5.0 Dec 20, 2019

We’re extremely pleased with her work. She saves our internal team time and money because almost never have more than minor revisions to her content. Her research is really thorough, so she understands the brand from the beginning of the project. She has very thoughtful questions about business strategy and is very tactical. As a result, her initial delivery, even in draft form, is spot-on.
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Industry Experience

Sara Arnold Copywriting & Creative demonstrates significant expertise in IT Services and Business Services. Feedback highlights her creativity, thorough research, and strategic approach to content writing, making her a valuable asset for companies needing tailored content strategies. Clients appreciate her collaboration skills and consistent delivery of high-quality work, with an overall positive sentiment regarding her impact on brand communication and marketing effectiveness. Industries seeking innovative copywriting and content strategy would find her services particularly beneficial.
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IT Services Business services

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Sara Arnold Copywriting & Creative for delivering high-quality work that provides excellent value for money. One client noted that they spent approximately $50,000 and received impactful content that generated positive client feedback. Another highlighted that her thorough research and strategic approach save time and money, with minimal revisions needed. Overall, clients perceive her services as cost-effective, reflecting a strong return on investment while appreciating her collaborative nature and efficient project management.
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Bil rite

0.5 1 review

Undisclosed

Undisclosed

250 - 999

Services provided

100% Back Office Outsourcing

Bil rite is a healthcare solutions company specializing in medical billing and claims management. The feedback is predominantly negative, with 100% of the reviewers mentioning issues such as untimely delivery, poor communication, and an unprofessional demeanor. Clients expressed dissatisfaction with the service, recommending a change in the company name to better reflect their experiences.

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Industry Experience

Bil Rite has primarily worked within the healthcare industry, specifically in mental health billing services. Feedback indicates significant challenges in communication and project management, with clients expressing dissatisfaction regarding timeliness and service quality. The general sentiment is negative, highlighting a lack of professionalism and effectiveness. Therefore, potential clients in the healthcare sector should approach with caution, as the provider may not meet expectations for critical billing and claims management services.
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Healthcare

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Client feedback regarding BilledRight Healthcare Solutions indicates a general dissatisfaction with the company's value for money. One reviewer noted a lack of timely delivery and described the staff as 'rude' and 'arrogant,' emphasizing that the services did not meet expectations. Despite being referred to the company, the client felt that their experience was far from impressive, suggesting that the company's pricing did not align with the level of service received.
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Wise IT Inc.

5.0 1 review

$1,000+

$100 - $149 / hr

2 - 9

Calgary, Canada

Services provided

50% IT Managed Services

15% Call Center Services

15% Web Design +2 services

10% Cybersecurity

10% Search Engine Optimization

Wise IT Inc. is an IT service provider specializing in ongoing and as-needed IT assistance, including tech onboarding, office setup, and troubleshooting. The company is noted for its strong reliability, quick response times, and personalized service. All reviewers express positive feedback, highlighting their knowledgeable and meticulous project management approach.

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Industry Experience

Wise IT Inc. has demonstrated notable expertise in the Arts, Entertainment, and Music sector, providing ongoing IT support and quick problem resolution for small businesses without dedicated IT departments. Clients appreciate their reliability, meticulousness, and ability to present tailored solutions at various price points. Overall sentiment is highly positive, indicating that they are a strong fit for companies seeking dependable IT services in this industry.
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Arts, entertainment & music

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients express satisfaction with Wise IT Inc.'s pricing and value for money, noting their flexibility in offering solutions at various price points. One client highlighted a monthly investment ranging from $500 to $2,000, emphasizing the reliable service received in return. Overall, the sentiment is positive, with clients appreciating the quick response times and tailored solutions, reinforcing the company's worth relative to its costs.
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Next level IT Teleservices

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Bacolod, Philippines

Services provided

35% Call Center Services

35% Customer Service Outsourcing

20% Back Office Outsourcing +1 service

10% Transcription

Next level IT Teleservices is a call center service. Based in Bacolod, Philippines and Philippines, the agency offers Call Center Services and Customer Service Outsourcing.
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Tolksdorf Communication

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Erkelenz, Germany

Services provided

32% Customer Service Outsourcing

23% Back Office Outsourcing

18% Sales Outsourcing +2 services

17% Call Center Services

10% Business Consulting

Tolksdorf Communication is a Customer Service Outsourcing company. In Erkelenz, Germany, the company focuses on Customer Service Outsourcing and Back Office Outsourcing.
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Allied Fusion Services, Incorporated

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Cebu City, Philippines

Services provided

60% Call Center Services

40% Back Office Outsourcing

Allied Fusion Services, Incorporated is a call center. They are in Cebu City, Philippines and Lungsod ng Cebu, Philippines. Their team specializes in Call Center Services and Back Office
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Magnito

5.0 3 reviews

$1,000+

$25 - $49 / hr

10 - 49

Kyiv, Ukraine

Services provided

45% Email Marketing

40% Sales Outsourcing

5% Business Consulting +2 services

5% CRM Consulting and SI

5% Digital Strategy

Magnito is a lead generation and marketing agency known for its expertise in B2B marketing and strategic campaigns, offering services like outbound lead generation, marketing consultation, and SEO optimization. Clients highlight their client-oriented approach and systematic processes, contributing to significant pipeline growth and improved business processes. Approximately 80% of reviews praise their responsive communication and detailed reports.

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Reviews mention Results-oriented
Magnito received positive feedback for being results-oriented, particularly in generating leads and improving sales processes. A client highlighted their success in forming a comprehensive database of decision-makers and securing 30 sales meetings across various sectors. The client appreciated Magnito's complex approach and effective communication, noting that their involvement enhanced the quality of the business's outbound lead generation efforts. Overall, the sentiment is strongly favorable regarding their results-driven methodology.

Lead Generation for IT Company

5.0 Dec 22, 2021

We got a formed database with contacts (names, telephones, e-mails, Linkedin accounts) of decision-makers that will be used for our digital marketing retargeting campaigns. 30 sales meetings with targeted companies from different segments. In addition, they really improved the quality of sales business-processes in my unit by implementing the system of outbound lead generation, cold calling and Linkedin communication.
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Industry Experience

Magnito demonstrates expertise across various industries, including Advertising & Marketing, Research, and IT Services. Clients commend their effective lead generation strategies and responsive account management, highlighting their systematic approach in B2B contexts. The overall sentiment is positive, particularly in Advertising & Marketing, where they significantly enhanced lead pipelines. In Research, their support in brand awareness and client meetings was impactful. IT Services clients appreciated their tailored outreach efforts and process improvement, indicating a strong fit for organizations seeking targeted marketing solutions.
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Advertising & marketing Research IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Clients have generally expressed positive sentiments regarding Magnito's cost and value for money. One reviewer noted a significant return on investment, stating that their pipeline nearly doubled after engaging Magnito, which justified their investment exceeding $20,000. Another client highlighted the effectiveness of their lead generation, resulting in over 30 sales meetings, indicating that the services provided were worth the expense. Overall, feedback suggests that Magnito delivers high-quality services that align well with client expectations and budgets.
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Ranking Serve - SaaS Growth Agency

5.0 2 reviews

Undisclosed

< $25 / hr

2 - 9

Services provided

10% Conversion Optimization

10% Demand Generation Marketing

10% Digital Strategy +7 services

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Web Design

10% Web Development

Ranking Serve - SaaS Growth Agency specializes in SEO and content strategy services. They are highly praised for their effective project management, proactive communication, and ability to deliver customized solutions with a results-driven focus. Approximately 90% of feedback highlights their expertise and commitment to client success, though some suggest more detailed insights in reports.

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Industry Experience

Ranking Serve - SaaS Growth Agency has garnered positive feedback primarily from the IT Services industry, particularly in cybersecurity. Clients noted their strengths in SEO, content strategy, and project management, highlighting improved website traffic, search rankings, and lead generation. The agency's proactive approach and adaptability to client needs were commended, indicating a strong cultural fit. Overall, their expertise in digital marketing makes them an ideal partner for companies seeking growth in the tech sector.
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IT Services

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with Ranking Serve - SaaS Growth Agency's pricing, noting it as a strong fit for their budgets and highlighting the good value for cost. One client specifically appreciated the agency's alignment with their values and culture, emphasizing the overall positive sentiment regarding cost-effectiveness. However, there were suggestions for improvement in the granularity of data insights in reports, indicating a desire for enhanced value through detailed performance metrics.
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DialerKing Technology

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Launched in 2008, DialerKing Technology is a phone answering service and Customer Service Outsourcing company. The team specializes in Call Center Services and Customer Service Outsourcing.
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Belsons Digital

5.0 1 review

$25,000+

$50 - $99 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

10% Branding

10% Content Marketing

10% Graphic Design +7 services

10% IT Managed Services

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Belsons Digital is a digital marketing and web optimization company known for its expertise in enhancing website performance, increasing organic traffic, and improving user experience. Feedback is overwhelmingly positive, with 100% of reviewers highlighting their effective project management, timely delivery, and impressive attention to detail.

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Industry Experience

Belsons Digital has demonstrated expertise in optimizing website performance and enhancing user experience primarily within the drone technology sector. Clients have reported significant improvements in website traffic and user engagement, highlighting the company's strengths in SEO and user-friendly design. Overall sentiment across the reviews is highly positive, particularly emphasizing effective communication and project management. This indicates that Belsons Digital is well-suited for clients in technology-driven industries seeking to improve their digital presence.
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Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight Belsons Digital's competitive pricing and strong value proposition. One client noted they chose Belsons due to 'good value for cost,' which reflects the company's alignment of quality service with reasonable pricing. The positive feedback on project outcomes, such as a 70% increase in organic traffic, further underscores the cost-effectiveness of their services. Overall, sentiment regarding value for money is highly favorable, with clients expressing satisfaction with the results relative to their investment.
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VERNA

5.0 1 review

$5,000+

$50 - $99 / hr

50 - 249

Kyiv, Ukraine

Services provided

40% IT Managed Services

30% Unified Communications Consulting & SI

20% Cloud Consulting & SI +1 service

10% Back Office Outsourcing

VERNA is a managed services provider that specializes in supporting technical projects, including FreeSWITCH voice and PHP development, for businesses lacking in-house expertise. Review feedback highlights 100% professionalism and effective collaboration, though project management processes could be refined. The company maintains an ongoing relationship with clients, demonstrating reliability and adaptability to client needs.

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Industry Experience

VERNA has demonstrated expertise primarily in the IT Services sector, collaborating effectively with startups for managed services and cloud solutions. Clients appreciate their professionalism and collaborative approach, particularly in executing projects like FreeSWITCH voice implementations. However, feedback suggests room for improvement in project management communication. Overall, sentiment in the IT Services industry is favorable, indicating that companies seeking technical partnerships, particularly in cloud and DevOps, may find VERNA to be a suitable match.
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IT Services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed that VERNA offers competitive pricing, with project costs ranging from $3,000 to $5,000, reflecting a good value for the quality of services provided. Overall sentiment indicates satisfaction with VERNA's professionalism and partnership approach, although some clients noted the need for improved communication methods. The company's ability to support larger projects has been particularly appreciated, reinforcing their value in strategic partnerships.
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Global Services BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Las Vegas, NV

Services provided

59% Call Center Services

28% Customer Service Outsourcing

13% Back Office Outsourcing

Global Services BPO is a Las Vegas, Nevada-based phone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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Central Communications

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Services provided

50% Call Center Services

30% Customer Service Outsourcing

20% Sales Outsourcing

Founded in 1950, Central Communications is an answering service. The team focuses on Call Center Services and Customer Service Outsourcing and is located in Riverside, California.
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SIBS Outsourcing Solutions

Not yet reviewed

$25,000+

< $25 / hr

250 - 999

Tagum, Philippines

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Business Continuity Management +2 services

20% Call Center Services

20% Customer Service Outsourcing

SIBS Outsourcing Solutions, a Business Consulting company, specializes in Business Consulting and Call Center Services. The agency is headquartered in Tagum, Philippines.
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M/S Mitali International

Not yet reviewed

$5,000+

Undisclosed

250 - 999

Dhaka, Bangladesh

Services provided

20% BI & Big Data Consulting & SI

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% IT Strategy Consulting

20% Sales Outsourcing

Located in Dhaka, Bangladesh, M/S Mitali International is an IT strategy consulting company. Launched in 2014, the team specializes in IT strategy consulting and BI & big data consulting & SI.
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Interactive Outsourcing Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Branding +3 services

10% Other Digital Marketing

10% Web Design

10% Web Development

Answering service Interactive Outsourcing Solutions is headquartered in Karachi, Pakistan and Portland, Oregon. The team specializes in Call Center Services and Customer Service Outsourcing.
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FBC Asia Pacific

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Recruitment Process Outsourcing

20% Staffing

In Manila, Philippines and Colombo, Sri Lanka, FBC Asia Pacific is a call center. They offer Call Center Services and Back Office Outsourcing and were founded in 2019.
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Konnect BPO Technologies

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% HR Outsourcing

20% Recruiting

Launched in 2016, Konnect BPO Technologies is a midsize telephone answering service. Their team provides Call Center Services and Back Office Outsourcing.
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AnswerPhone

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Albany, NY

Services provided

63% Customer Service Outsourcing

37% Call Center Services

AnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
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Visaya Knowledge Process Outsourcing Corporation

Not yet reviewed

$25,000+

< $25 / hr

50 - 249

Makati, Philippines

Services provided

51% Back Office Outsourcing

34% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO)

Visaya Knowledge Process Outsourcing Corporation, a Back Office Outsourcing company, was established in 2007. The agency specializes in Back Office Outsourcing and Customer Service Outsourcing.
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Propelr Agency

5.0 3 reviews

$1,000+

$50 - $99 / hr

Freelancer

Services provided

15% Digital Strategy

15% Email Marketing

15% Search Engine Optimization +5 services

15% Social Media Marketing

10% Content Writing Services

10% Pay Per Click

10% Sales Outsourcing

10% Web Development

Propelr Agency is a digital solutions provider specializing in web development and social media management, with a strong focus on enhancing online presence and customer engagement. The company is praised for its proactive and detail-oriented project management, resulting in 100% customer satisfaction as highlighted by their quick response and effective communication. All reviewers noted their impressive value for cost and alignment with client objectives.

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Reviews mention Proactive
Clients have consistently praised Propelr Agency for their proactiveness in addressing project needs and delivering solutions. One client noted, 'We're impressed with Propelr Agency's proactiveness,' highlighting their ability to foresee challenges and implement effective strategies. Overall, the sentiment regarding their proactive approach is overwhelmingly positive, with no reported areas for improvement, indicating a strong alignment with client expectations.

Web Development & Digital Marketing for Music Festival

5.0 May 22, 2025

We're impressed with Propelr Agency's proactiveness.
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Industry Experience

Propelr Agency has received positive feedback from clients across the Arts, Entertainment & Music and Sports industries. In the Arts sector, they excelled in website redevelopment, enhancing ticket sales and reducing costs. For the Sports industry, they demonstrated expertise in creating user-friendly websites that effectively promote services. Overall, clients commend Propelr for their proactive communication, quick response times, and strong project management, making them a suitable partner for businesses seeking digital solutions in these sectors.
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Arts, entertainment & music Sports

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients frequently commend Propelr Agency for their competitive pricing and high value for money. One client noted that Propelr's 'pricing fit our budget' and emphasized the 'good value for cost' provided. Another client highlighted the agency as having 'the best value offering' compared to others. Overall, feedback indicates a strong sentiment regarding the agency's cost-effectiveness and alignment with client expectations.
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INFINITO

Not yet reviewed

$50,000+

$25 - $49 / hr

10 - 49

Rawalpindi, Pakistan

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Sales Outsourcing

INFINITO, a small call center company, is headquartered in Rawalpindi, Pakistan and Rawalpindi, Pakistan. Their services include Call Center Services and Back Office Outsourcing.
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Viracent Consulting Private Limited

5.0 1 review

$5,000+

$50 - $99 / hr

10 - 49

Services provided

10% AI Consulting

10% AI Development

10% Custom Software Development +7 services

10% Data Annotation Services

10% Document Digitization & Management

10% ERP Consulting and SI

10% Generative AI

10% IT Managed Services

10% Other IT Consulting and SI

10% Robotics Process Automation

Viracent Consulting Private Limited is a data annotation company recognized for its professionalism, competitive pricing, and alignment with client values. Their services enhance AI model performance, with 100% of reviewers highlighting timely delivery and quality execution. Clients appreciate their transparent cost structure and professional approach, recommending them as a reliable data services partner.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, feedback for Viracent Consulting Private Limited has been overwhelmingly positive. Clients, such as BERSAVI, praised their transparent pricing, professionalism, and timely delivery of high-quality data annotation services. Notably, the team was commended for their flexibility in accommodating additional project requirements. Overall, clients expressed satisfaction with the results and indicated a willingness to recommend Viracent as a reliable partner for data services.
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Industry Experience

Viracent Consulting Private Limited has demonstrated expertise primarily in the IT services and recruitment industries. Clients commend their data annotation capabilities, highlighting their scalability, quality, and efficiency in enhancing AI model performance. Overall sentiment is highly positive, indicating they are a reliable partner for projects requiring meticulous data handling and processing. Their professionalism and ability to meet deadlines further solidify their reputation as a suitable provider for technology-driven initiatives.
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What Clients Have Said
Clients have expressed satisfaction with Viracent Consulting's cost structure, describing it as transparent, competitive, and aligned with project scope. One client noted that the pricing fit their budget and provided good value for the cost. Overall, feedback indicates a positive sentiment regarding the company's pricing, emphasizing fairness and appropriateness relative to the quality of services delivered.
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WebStax Studio

5.0 4 reviews

$1,000+

$25 - $49 / hr

10 - 49

Glendale, CA

Services provided

15% Pay Per Click

15% Search Engine Optimization

15% Social Media Marketing +5 services

15% Web Design

10% AI Development

10% E-Commerce Development

10% Sales Outsourcing

10% Web Development

WebStax Studio is a versatile digital agency specializing in web development, SEO optimization, and online marketing services. Clients consistently praise their professional and responsive project management, with 100% highlighting their effective communication and strategic expertise. The firm is commended for its creativity and technical prowess, with projects often resulting in increased traffic and improved conversion rates. Improvements could include more frequent updates and expanding technological expertise.

See all 4 projects
Reviews mention Professional
Overall sentiment towards WebStax Studio is highly positive, with clients consistently noting their professionalism. One client highlighted their 'very professional team and communication,' while another praised their project management as 'instrumental in our project's success.' Timely deliveries and responsiveness were frequently mentioned, showcasing their commitment to client satisfaction. Clients found their marketing knowledge and creativity impressive, emphasizing WebStax Studio's ability to deliver high-quality results tailored to individual needs.

E-Commerce Dev, Online Mktg & SEO for Textile Manufacturer

5.0 Mar 25, 2024

The professional team and communication were evident throughout the project. Their marketing knowledge and strategy development were impressive, showcasing a level of expertise that greatly benefited our objectives. The team responded promptly to our needs, ensuring that all aspects of the project were addressed efficiently.
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SEO, Website Design & Dev for Online Tutoring Platform

5.0 Mar 19, 2024

WebStax Studio excelled in project management, ensuring timely deliveries and outstanding responsiveness. Key highlights include timeliness, adaptability, and communication, which all contributed to the project's success. Highly recommend for their professionalism and ability to deliver results.
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Web Design & Development & SEO for Beauty Salon

5.0 Feb 16, 2025

They were very professional and friendly. The team at WebStax Studio demonstrated a high level of professionalism in their project management. The interactions were both professional and intelligent, showcasing their expertise in the field.
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Industry Experience

WebStax Studio has demonstrated notable expertise across various industries including Beauty & Cosmetics, Consumer Products, and Education. Clients commend their professionalism, effective project management, and strong marketing strategies, resulting in increased web traffic and improved conversion rates. Positive sentiment is particularly evident in the Education sector, where their creative and technical capabilities significantly enhanced online presence. Overall, potential clients in these industries can expect tailored solutions and a commitment to delivering impactful results.
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Beauty & Cosmetics Consumer Products Education

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend WebStax Studio for their competitive pricing and excellent value for money. One client noted that the 'pricing fit our budget' and highlighted the 'good value for cost.' Another mentioned their project management efficiency and responsiveness, contributing to a successful outcome that exceeded expectations. Overall, feedback reflects a strong sentiment of satisfaction regarding the company's affordability and the quality of services provided.
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United States (2) Armenia (1)

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VNC Australia

5.0 1 review

$1,000+

< $25 / hr

2 - 9

Services provided

30% Accounting

15% ERP Consulting and SI

15% Logistics & Supply Chain Consulting +4 services

10% Back Office Outsourcing

10% Business Consulting

10% Finance & Accounting Outsourcing (FAO)

10% Warehousing & Distribution

VNC Australia is a bookkeeping company specializing in Xero-based services, including accounts receivable, accounts payable, payroll, and financial reviews. Their services are appreciated for professionalism, clear communication, and affordability, leading to client retention and growth. Most feedback is positive, highlighting customer satisfaction and reduced errors, with minor areas for improvement in clarity of work scope and cost.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of VNC Australia highlight a strong emphasis on professionalism, clear communication, and effective project management. Clients have noted improvements in customer satisfaction, reduced errors, and an increase in retained clients, attributing these successes to VNC's Xero-based bookkeeping services. One client specifically praised their ability to deliver on time and maintain a good culture fit, while suggesting enhancements in clarifying deliverables and costs. Overall, feedback reflects a positive sentiment towards their services.
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Industry Experience

VNC Australia has demonstrated expertise in the Consulting industry, particularly in providing Xero-based bookkeeping services. Clients have praised their professionalism, affordability, and clear communication, resulting in improved client retention and satisfaction. The company excels in accounts payable and payroll management, showcasing strengths in project management and timely delivery. Overall, their services are well-suited for small to medium organizations seeking reliable financial support.
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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed positive sentiment regarding VNC Australia's affordability and value for money, noting that their pricing aligns well with budget expectations. One client highlighted their cost-effective services, which contributed to increased customer satisfaction and retention. Additionally, while the overall service quality is commendable, there is a request for clearer communication regarding the specifics of service delivery and associated costs.
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Bright Iris Marketing

5.0 1 review

Undisclosed

Undisclosed

Freelancer

Services provided

50% Email Marketing

20% Sales Outsourcing

10% Conversion Optimization +2 services

10% Mobile & App Marketing

10% SMS Marketing

Bright Iris Marketing is a specialized email marketing agency that excels in transforming digital communication strategies. With 100% positive feedback, clients commend their attention to detail, responsiveness, and ability to significantly improve key performance metrics such as deliverability and open rates. Bright Iris Marketing is recognized for its timely delivery and alignment with client values.

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Industry Experience

Bright Iris Marketing has received positive feedback from clients in various sectors, particularly in the technology and ergonomic design industries. Clients appreciated their expertise in email marketing, with notable successes in improving deliverability and engagement metrics. Overall sentiment is highly favorable, highlighting strengths in responsiveness, attention to detail, and alignment with client values. Organizations seeking to enhance their digital marketing efforts, particularly in email campaigns, would likely find Bright Iris Marketing a valuable partner.
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Other industries

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed high satisfaction with the cost-to-value ratio provided by Bright Iris Marketing. One review highlighted significant improvements in email deliverability and revenue, indicating good return on investment. The client appreciated the company's cultural fit and responsiveness, suggesting that the pricing aligns well with the quality of service delivered. Overall, the sentiment reflects a strong perception of value for money, with no reported areas for improvement regarding pricing.
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Sykora IT

4.5 5 reviews

$5,000+

$50 - $99 / hr

10 - 49

Brno-střed, Czech Republic

Services provided

20% AI Consulting

20% AI Development

20% Generative AI +4 services

15% AI Agents

10% Cloud Consulting & SI

10% Document Digitization & Management

5% IT Managed Services

Sykora IT is an IT services company specializing in IT service management customization, software development, and system integration. The company boasts a strong track record, with 100% of reviewers noting timely delivery and effective communication. Additionally, 75% of reviewers commend Sykora IT's technical expertise and consultative approach, highlighting their dedication to understanding and fulfilling client needs effectively.

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Reviews mention Knowledgeable
Clients consistently commend Sykora IT for their extensive knowledge and expertise in relevant software platforms. One client highlighted their 'impressive expertise in USU Service Management and Jira integrations,' while another noted the team's 'very good knowledge of the software' leading to optimal solutions. Overall, the sentiment reflects high satisfaction, with clients appreciating the timely delivery and effective problem-solving capabilities of the team.

AI Implementation & Custom Connector Dev for Media Prod Co

4.5 Aug 1, 2025

The project teams demonstrated strong knowledge of the respective platforms and provided effective solutions to arising challenges, resulting in a high level of satisfaction. Additionally, Sykora IT provides a motivated team with impressive expertise in USU Service Management (USM) and Jira integrations.
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Industry Experience

Sykora IT has demonstrated expertise across the Legal, Media, and Energy & Natural Resources sectors. Clients in the Legal industry praised their effective IT advisory and software development, highlighting strong communication and adaptability. In Media, they excelled in implementing integrated solutions for ticketing systems, enhancing operational efficiency. The Energy sector feedback emphasized Sykora IT's deep technical knowledge and project management skills, resulting in timely, high-quality deliverables. Overall, Sykora IT is well-suited for clients seeking IT solutions in these industries.
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Media Legal Energy & natural resources

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Sykora IT's favorable pricing and exceptional value for money. One client noted, "good value for cost," while another emphasized that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the company's ability to deliver high-quality services and solutions that meet project objectives, reinforcing the perception that Sykora IT provides significant value relative to its costs.
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Germany (2) Austria (1) Czech Republic (1)

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Essentiel Outsourcing S.L

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Barcelona, Spain

Services provided

30% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing +2 services

10% Back Office Outsourcing

10% Recruitment Process Outsourcing

Essentiel Outsourcing S.L, an answering service company, was launched in 2018. The team offers Call Center Services and Customer Service Outsourcing.
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amplify5

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Services provided

25% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing +2 services

15% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

Launched in 2021, amplify5 is a midsize Cape Town, South Africa-based call center. Their team focuses on Call Center Services and Customer Service Outsourcing.
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Telu Group

Not yet reviewed

$1,000+

$50 - $99 / hr

50 - 249

Services provided

60% Sales Outsourcing

20% Call Center Services

20% Customer Service Outsourcing

Telu Group is a Sales Outsourcing company launched in 2020. The firm focuses on Sales Outsourcing and Call Center Services, and is midsize.
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Taskaler

Not yet reviewed

$10,000+

Undisclosed

50 - 249

Glasgow, Scotland

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Warehousing & Distribution

Taskaler is a Customer Service Outsourcing company. They were founded in 2021, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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Invicta eSolutions Pvt Ltd

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Madgaon, India

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Call center Invicta eSolutions Pvt Ltd was established in 2015. Located in Madgaon, India, the team specializes in Call Center Services and Customer Service Outsourcing.
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Eminence Outsourcing

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Nairobi, Kenya

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +3 services

5% Data Annotation Services

5% Document Digitization & Management

5% SMS Marketing

Eminence Outsourcing is a call center service. They specialize in Call Center Services and Customer Service Outsourcing and were launched in 2022. The agency is in Nairobi, Kenya.
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Meta Melon

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Lahore, Pakistan

Services provided

40% Call Center Services

30% Customer Service Outsourcing

20% Sales Outsourcing +2 services

5% Corporate Travel Management

5% Custom Software Development

Based in Lahore, Pakistan, Meta Melon is a midsize telephone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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Emerge natural sales solutions

Not yet reviewed

$1,000+

Undisclosed

50 - 249

San Francisco, CA

Services provided

40% Customer Service Outsourcing

35% Sales Outsourcing

25% Business Consulting

Emerge natural sales solutions is a midsize Customer Service Outsourcing company in San Francisco, California. The team provides Customer Service Outsourcing and Sales Outsourcing.
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Impel Service & Solutions Limited (ISSL)

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dhaka, Bangladesh

Services provided

35% Customer Service Outsourcing

20% Custom Software Development

15% Call Center Services +4 services

10% Back Office Outsourcing

10% Sales Outsourcing

5% Corporate Training & Coaching

5% Mobile App Development

Launched in 2011, Impel Service & Solutions Limited (ISSL) is a midsize Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Custom Software Development.
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RMACC Group

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Port glasgow, Scotland

Services provided

60% Call Center Services

20% Sales Outsourcing

10% Back Office Outsourcing +2 services

5% Customer Service Outsourcing

5% Translation

RMACC Group, an answering service, is headquartered in Port glasgow, Scotland. Established in 2019, the team offers Call Center Services and Sales Outsourcing.
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NGS Solution

5.0 2 reviews

Undisclosed

$25 - $49 / hr

10 - 49

Lewisville, TX

Services provided

10% BI & Big Data Consulting & SI

10% Business Consulting

10% Custom Software Development +7 services

10% Document Digitization & Management

10% E-Commerce Development

10% IT Staff Augmentation

10% IoT Development

10% Mobile App Development

10% Wearable App Development

10% Web Development

NGS Solution is a digital solutions provider specializing in website development and technical optimization. Their reviews indicate a high level of satisfaction, with clients praising their technical expertise, tailored solutions, and efficient project management. Approximately 100% of clients reported improved digital performance and user experience, with most highlighting their responsive communication and on-time delivery.

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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for NGS Solution highlight a strong overall sentiment, emphasizing their effective project management and technical expertise. Clients noted significant improvements in website performance and customer engagement, attributing these successes to NGS's tailored solutions and clear communication. One client specifically praised their culture fit and value for cost, while suggesting that proactive strategic recommendations could enhance future collaborations. Overall, clients express high satisfaction with the outcomes and responsiveness of NGS Solution.
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Industry Experience

NGS Solution has demonstrated expertise in the automotive industry, particularly in enhancing digital infrastructure and online presence for commercial truck repair businesses. Clients praised their technical proficiency, tailored solutions, and effective project management, highlighting improved website performance and increased customer engagement. The overall sentiment is positive, suggesting that NGS Solution is a strong fit for clients in the automotive sector seeking digital transformation.
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight NGS Solution's strong value for cost, noting a 'good value for cost' in their services. The Marketing Manager from North Axis Truck Repair emphasized the company's ability to deliver tailored solutions that significantly improved their digital presence, stating that their technical expertise made a 'noticeable difference.' Overall sentiment reflects high satisfaction with the cost-effectiveness and quality of work provided, reinforcing the company's positive reputation in terms of value for money.
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Mi PA

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manchester, England

Services provided

50% Call Center Services

25% Customer Service Outsourcing

20% Back Office Outsourcing +1 service

5% Finance & Accounting Outsourcing (FAO)

Mi PA is an answering service company. The team is in Manchester, England, and their services include Call Center Services and Customer Service Outsourcing.
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MyTasker

4.4 7 reviews

Undisclosed

< $25 / hr

50 - 249

Kolkata, India

Services provided

10% Accounting

10% Back Office Outsourcing

10% Content Marketing +8 services

10% Social Media Marketing

10% UX/UI Design

10% Video Marketing

10% Video Production

10% Web Design

10% Web Development

5% Email Marketing

5% Pay Per Click

MyTasker is a virtual assistance and administrative support company that offers a range of services including market research, administrative support, and SEO services. Approximately 80% of the reviews highlight their reliability, efficiency, and professional communication. Clients appreciate their ability to manage tasks effectively, with a few suggesting increased proactivity could enhance their service. While most feedback is positive, one client expressed dissatisfaction with billing and communication issues.

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Reviews mention Efficient
Clients have consistently praised MyTasker for their efficiency and reliability. One client noted their ability to deliver projects on time while maintaining high quality, stating, "They have been reliable, consistently efficient, accurate, and fast in their delivery." Another highlighted the seamless cooperation and quick communication that allowed them to focus on strategic initiatives, emphasizing the value added by MyTasker's efficient task management. Overall, the sentiment towards MyTasker's efficiency is overwhelmingly positive, with clients expressing satisfaction in their timely and effective service.

Virtual Assistant Services for Marketing Consultancy

5.0 Dec 3, 2024

They have been reliable, consistently efficient, accurate, and fast in their delivery. We've been using MyTasker for the past two years, and they have been an absolute lifesaver for us. We have used them to create graphics, cut and edit reels for social, turn transcripts into blogs, and many other projects.
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Back-Office Outsourcing for PR Network

5.0 Sep 2, 2025

I highly appreciate their professional and truly supportive attitude, their short response time, and always clear communication on what to expect in the delivery of any task, both in terms of content and timing. Imran pays attention to details and is eager to find solutions to problems that occur on the way. When questions arise about a task, they are quick to communicate and ask for help to minimise chances of errors. The MyTasker app and website is a great support as well, to give tasks efficiently, brief the team, track status and completion as well as resources used and financials and billing.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised MyTasker for its exceptional support and efficient project management. One Executive Director noted that MyTasker's team, particularly Imran and Samrat Gosh, demonstrated professionalism and responsiveness, enhancing their ability to focus on strategic initiatives. The platform's functionality for task tracking and communication was highlighted as a significant advantage. However, clients suggested that a more proactive approach in problem-solving could further improve collaboration.
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Average Project Cost Breakdown

Less than $10,000 (4) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally express satisfaction with MyTasker's pricing, often highlighting it as a significant factor in their selection. Feedback indicates that the services provided have consistently offered good value for money, with clients noting high-quality work and timely delivery. For instance, one client remarked on the 'good value for cost' and another emphasized that MyTasker fits their budget while delivering exceptional results. However, there were concerns about billing practices in one instance, which slightly marred the overall positive sentiment.
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United States (5) England (1)

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Answer United

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Services provided

52% Call Center Services

48% Customer Service Outsourcing

Answer United is a Kalamazoo, Michigan-based telephone answering service. Launched in 1965, the team specializes in Call Center Services and Customer Service Outsourcing.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

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Business Process Outsourcing Company FAQs

Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.

Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:

A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).

BPO agencies typically cover three broad categories:

Back-office support: data processing, accounting, HR administration, procurement
Front-office support: call center operations, technical support, live chat, appointment setting
Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing

Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.

Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.

Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
Check domain expertise: Look for providers with proven results in your industry or process area.
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Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.

Opaque pricing or hidden fees
Overpromising guaranteed results without data
High employee turnover or insufficient training programs
Poor communication or delayed responses during the sales process
Lack of documented security protocols or compliance certifications

If any of these issues surface early, reconsider the partnership.

How do you measure and report on performance metrics?
What is your average agent tenure and training process?
Which industries or processes make up most of your portfolio?
Can you share recent case studies or client references?
How do you handle data security, compliance, and disaster recovery?
What is the escalation process for quality issues or SLA breaches?

Clear, detailed answers indicate a mature, reliable partner.

Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.

They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.

Top BPO Companies in the World

Compare Top Business Processing Outsourcing (BPO) Companies & Services

Reviews mention Personable

BPO & Customer Service Support for Financial Services Co

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviewed 3 times in the past 6 months

Industry Experience

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TECHSPEED INC is responsive

Reviews mention Helpful

Staff Augmentation for Accounting Management Firm

Reviewed 2 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Transparent

Recruitment Services for Media Company

Administrative Support for Consulting Company

Reviewed 18 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Great team

Virtual Agent Dev for Omnichannel Support Solutions Co

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

HelpSquad is very responsive

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Select VoiceCom is very responsive

Reviews mention Unique expertise

Penetration Testing for Data Solutions Company

Network for Dietary Supplement Business

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Unique expertise

Non-profit Lead Generation

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Adaptable

Call Center Services for Logistics & Supply Chain Company

Call Center Services & Customer Service for Cybersecurity Co

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Proactive

Call Center Services for Global Tech Company

Call Center Services for Tech Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Reasonable pricing

Call Center Support for Health Consultation Firm

Reviewed 3 times in the past 6 months

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Reasonable pricing

Personal Assistant Recruitment for IT Offshoring Company

Reviewed 1 time in the past 6 months