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Top BPO Companies in the World

Business Process Outsourcing (BPO) agencies help organizations cut costs, boost efficiency, and scale faster by delegating non-core tasks to seasoned specialists. Clutch connects you with the world’s leading BPO companies through in-depth, verified client reviews and a rigorous vetting methodology that highlights real-world results. Use our filters to sort partners by budget, location, service focus, and industry experience so you can quickly shortlist firms that match your goals. Ready to narrow the search? Explore providers in the United States, United Kingdom, and BPO companies in Canada, or adjust filters to discover top talent in any region.

Ratings Updated: March 11, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Exceptional performance
Clients consistently praised Hugo for their exceptional performance, highlighting substantial outcomes such as an 80% reduction in support ticket response times and effective community moderation for over 100K users. Feedback emphasized their proactive mindset, seamless communication, and alignment with company culture. One client noted, 'Their eagerness to excel—consistently going above and beyond expectations—set them apart from previous partners.' Overall, the sentiment reflects high satisfaction and recognition of Hugo as a reliable and outstanding partner.

Digital Strategy for Environmental Solutions Platform

5.0 Aug 29, 2023

Our partnership with Hugo Outsourcing Company has sparked a remarkable transformation in our operations. We now update solution pages four times faster, ensuring clients access the latest information promptly. Additionally, our customer responses occur in under two hours, showcasing our commitment to swift and top-notch service. These achievements exemplify our dedication to innovation and exceptional customer experiences, setting new industry benchmarks.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

I'm thrilled to share my experience working with Hugo that has truly transformed our customer support. Their expertise in accelerating response times and providing multilingual support has been nothing short of remarkable. They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Portland, OR

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Great project management
Clients consistently praised TECHSPEED INC for their exceptional project management capabilities. One client noted their 'highly effective' management, highlighting timely communications and adaptability. Another emphasized their 'tight feedback loop' and proactive problem-solving, which made them feel like an extension of their team. Overall, sentiments reflect a strong appreciation for their organized, responsive, and accountable approach, contributing to the success of various projects without notable areas for improvement.

Lead Gen & Market Research for SaaS Business Mgmt. Provider

5.0 Feb 8, 2023

They did great from a project management standpoint, as they were highly responsive to our feedback and concerns. We typically communicated through email and had video calls when needed.
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Call Center & Data Entry for Healthcare Revenue Cycle Co

5.0 Nov 13, 2024

We had a pretty tight feedback loop on any issues. Since the product was new, bugs came up frequently, and the team was great at raising flags. They were excellent at project management and became an extension of our staff. We communicated using Slack and used Zoom, Google Meet, and GoTo Meeting. Most of our operations happened via Google Sheets.
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Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

Their project management was highly effective. They had clear timelines, communicated updates regularly, and stayed on schedule. All deliverables were completed on time or ahead of deadline. They were also very responsive—any time I had a question or needed support, they got back to me quickly and made necessary adjustments without delay. Their project management was organized and reliable. What stood out most was their proactive communication and customer-first mindset.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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United States (16) Canada (1)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Angeles, Philippines

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Proactive
Clients have consistently praised Connext Global Solutions for their proactive approach. One CEO noted their ability to swiftly mobilize resources during the COVID-19 pandemic, ensuring uninterrupted services. Additionally, the company demonstrated proactivity in helping clients scale their workforce effectively. Overall, the sentiment reflects a strong appreciation for Connext's transparency, integrity, and commitment to addressing client needs promptly.

Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

We have enjoyed working with Connext and have developed a deep relationship with the company. As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Connext reflect a positive overall sentiment, highlighting their effective call center services and strong project management. Clients commend the team's responsiveness and impressive hiring processes. One client noted a decrease in guest complaints and improved reservation accuracy, while another emphasized enhanced workload balance and supervisory opportunities for existing staff. Suggestions for improvement include additional employee training, but overall satisfaction remains high, with clients valuing alignment in company values and effective communication.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Cleverkites

5.0 1 review

$1,000+

$25 - $49 / hr

2 - 9

Services provided

25% Web Design

25% Web Development

20% E-Commerce Development +4 services

15% UX/UI Design

5% Call Center Services

5% Content Writing Services

5% Customer Service Outsourcing

Cleverkites is a digital agency specializing in developing robust e-commerce platforms and delivering visually immersive, multi-platform user experiences. Reviews highlight their exceptional project management and seamless remote communication, with 100% of feedback being positive. Clients commend their quick responsiveness, cost-effective solutions, and ability to double business growth year over year.

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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Cleverkites for their exceptional collaboration, timely delivery, and cost-effective solutions. One client highlighted their ability to create a visually immersive ecommerce site that exceeded expectations, with notable improvements in sales. Feedback emphasizes Cleverkites' professional communication and swift responsiveness, even across time zones. Overall, clients express high satisfaction with their partnership, noting a strong cultural fit and consistent quality in both design and technical capabilities.
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Industry Experience

Cleverkites has demonstrated strong expertise in the recreation industry, particularly in e-commerce development for scuba diving services. Their reviews highlight exceptional project management, effective communication, and a commitment to meeting deadlines, resulting in a significant doubling of online sales year-over-year. Clients praise their innovative solutions and collaborative approach, making Cleverkites a valuable partner for businesses seeking high-quality design and technical capabilities within the recreation sector.
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently praised Cleverkites for their cost-effectiveness and overall value for money. One client noted that their 'pricing fit our budget' and highlighted the 'good value for cost' received. Additionally, the team's ability to deliver high-quality results within budget constraints was emphasized, with another client mentioning that solutions were always 'cost-effective/within budget.' Overall, the sentiment reflects strong satisfaction with the pricing relative to the quality of service provided.
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Major Visibility

5.0 1 review

$1,000+

$100 - $149 / hr

2 - 9

Swindon, England

Services provided

10% Advertising

10% Content Marketing

10% Conversion Optimization +7 services

10% Email Marketing

10% Graphic Design

10% Marketing Strategy

10% Sales Outsourcing

10% Social Media Marketing

10% Web Design

10% Web Development

Major Visibility is a digital marketing agency specializing in website creation, maintenance, and social media advertising. They consistently deliver high-quality results and maintain excellent communication, with 100% of reviewers highlighting their professionalism and timely project management. Clients appreciate their ability to transform initial inquiries into successful projects efficiently.

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Industry Experience

Major Visibility has demonstrated strong expertise in the engineering sector, specifically within refrigeration and air conditioning services. Clients commend their professionalism, timely communication, and high-quality deliverables, including website design and advertising materials. The overall sentiment is highly positive, highlighting their ability to manage projects effectively and provide tailored solutions. Potential clients in the engineering industry can expect a dedicated partner capable of enhancing their online presence and marketing efforts.
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Engineering

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Major Visibility's cost-effectiveness, highlighting that their pricing aligns well with budgets while delivering good value. One client noted that the company provided 'good value for cost' and consistently managed projects within agreed timescales. The overall feedback underscores a strong appreciation for the quality of service received relative to the investment, with no significant complaints regarding pricing or perceived value.
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Featured

What are Featured Providers?
Remote CoWorker

4.8 174 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Hollywood, FL

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider that offers comprehensive administrative, marketing, and project management support. Their clients praise their consistency, responsiveness, and professionalism, with no reported areas for improvement. Approximately 100% of the reviews highlight their impressive project management and timely delivery. Clients also commend the company's ability to improve productivity and streamline operations.

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Reviews mention Great project management
Clients consistently praised Remote CoWorker for their exceptional project management skills. One client highlighted the impressive communication and productivity tracking facilitated by Ms. Angelique, which significantly improved their workflow. Another client noted timely deliveries, effective prioritization, and responsiveness from their virtual assistant, contributing to an overall positive experience. The sentiment across reviews reflects a strong appreciation for the company's ability to manage tasks efficiently and adapt to client needs, reinforcing their reputation for reliability.

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

Their project management was highly effective, consistently delivering items on time with strong attention to detail. They were responsive to our needs, quickly adapting to any changes and ensuring smooth communication throughout the process.
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Book Editing for Executive Coaching & Book Publishing Firm

5.0 Jun 24, 2024

They showcase great project management and are very timely.
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Lead Gen & Email Marketing for Web Dev & Design Agency

4.5 May 30, 2024

The Project Management has been handled extremely effectively by the designated VA who records everything precisely on CRM as well as daily communication to keep the team updated with task progression.
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Virtual Assistant Services for Events Production Company

5.0 Jul 19, 2023

Their project management is excellent, consistently delivering items on time. They are responsive and attentive to our needs throughout the process.
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Virtual Assistant Services for Massage Therapy Company

4.0 Dec 6, 2022

Their project management is good, and the team is great at following up and getting back to me. They have good tools to communicate and are consistent.
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18 of 18 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
Recent reviews of Remote CoWorker reflect a consistently positive sentiment, with clients praising their reliability, effective communication, and high-quality service. Notable feedback includes a CEO highlighting a 30% productivity increase due to their administrative support and a client commending the team's adaptability to shifting priorities. Overall, clients appreciate their proactive approach and seamless onboarding process, with many stating there are no areas for improvement. This indicates a strong alignment with client expectations and satisfaction.
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Industry Experience

Remote CoWorker has successfully engaged with various industries including plumbing, real estate, medical, and legal services, providing tailored administrative support, lead generation, and operational efficiency. Feedback across the board highlights their responsiveness, attention to detail, and the ability to meet deadlines. Clients in the medical sector noted significant time savings, while those in real estate reported increased productivity. Overall sentiment reflects a strong alignment with client needs, making Remote CoWorker particularly suitable for businesses seeking reliable support in these sectors.
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Business services Medical Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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United States (107) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Easy to work with
Clients consistently express that HelpSquad is exceptionally easy to work with, demonstrating a willingness to adapt quickly to changing needs. One client noted their impressive responsiveness, stating they are 'very timely and great to work with.' Another highlighted HelpSquad's readiness to implement changes with 'little to no delay.' Overall, the sentiment reflects a strong satisfaction with their collaborative approach and effective communication.

Customer Service Outsourcing for Medical Company

5.0 Aug 1, 2024

HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
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Live Chat Support Services for Consumer Products Company

5.0 Jul 30, 2024

The HelpSquad team was very responsive and always willing to work with us on bettering the chat experience. Their responsiveness is impressive.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Reliable
Clients consistently express high satisfaction with Select VoiceCom's reliability. One client highlighted their exceptional project management, noting they 'always deliver on time and exceed our expectations.' Another emphasized their commitment, stating that the team goes 'above and beyond' in various aspects, including recruitment and training. Overall, the sentiment surrounding reliability is overwhelmingly positive, with no reported areas for improvement, showcasing their steadfast support even during challenging times.

Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Over the past six months, reviews for Select VoiceCom reflect a positive sentiment, highlighting their strong organizational skills and effective communication. Clients appreciate the company's alignment with their values and the personalized approach taken by the team. One client noted their responsiveness within 24 hours and openness to feedback as significant strengths. Overall, clients express satisfaction with the talent acquisition results, indicating successful project outcomes without any noted areas for improvement.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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Tel-Us Call Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

52% Call Center Services

48% Customer Service Outsourcing

Based in Los Angeles, California, Tel-Us Call Center is a small call center. The team specializes in Call Center Services and Customer Service Outsourcing.
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Dispatching Answering Service

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Lahore, Pakistan

Services provided

50% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

10% Branding

Dispatching Answering Service is a call center company. In Lahore, Pakistan, the company provides Call Center Services and Customer Service Outsourcing.
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Hamly Business Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Reno, NV

Services provided

100% Back Office Outsourcing

Hamly Business Solutions is a Back Office Outsourcing company. Their midsize team is headquartered in Reno, Nevada and Neelagiri, India. Their services include Back Office Outsourcing.
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RSM

5.0 1 review

$5,000+

$100 - $149 / hr

250 - 999

Kuala Lumpur, Malaysia

Services provided

40% Accounting

20% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2 services

10% HR Consulting

10% Staffing

RSM is a consulting firm specializing in data migration and system integration services. Overall feedback highlights their responsiveness and effective communication, with 100% of reviewers appreciating their availability and support. While the project is still ongoing, RSM has successfully implemented systems for marketing and continues to provide consulting services, reflecting positive progress in achieving client goals.

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Industry Experience

RSM has demonstrated expertise in the nonprofit sector, particularly in data migration and system integration, as evidenced by their work with the Air Force Aid Society. Clients commend RSM's responsive support and effective project management, noting improvements in communication and campaign execution. The overall sentiment in this industry is positive, highlighting RSM's capacity to enhance operational efficiency and marketing capabilities.
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Nonprofit

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Average Project Cost Breakdown

What Clients Have Said
Clients have noted that RSM provides significant value for money, particularly in their ability to facilitate complex data migration projects effectively. One client highlighted RSM's responsiveness and availability, stating, 'They are always available when we need them.' However, some reviews suggest a learning curve in utilizing their systems, indicating that while costs are justified, ongoing adjustments may be necessary to maximize value.
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Datasoft IT Kings

5.0 3 reviews

$1,000+

< $25 / hr

Freelancer

Services provided

40% IT Managed Services

20% Freight forwarding

20% Logistics & Supply Chain Consulting +2 services

10% Back Office Outsourcing

10% Content Moderation Services

Datasoft IT Kings is a versatile IT company that offers services in SEO, web development, video editing, and digital book production. Overall, clients praise their high-quality work, timely delivery, and effective communication. Approximately 90% of reviewers commend their efficiency, while 80% highlight their impressive project management skills. Clients consistently express satisfaction with their professionalism and dedication.

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Reviews mention High-quality work
Datasoft IT Kings consistently receives high praise for delivering high-quality work across various projects. Clients highlighted their impressive results, such as improving website loading times from ten seconds to three and significantly enhancing SEO rankings. One client noted, 'The quality of work is good. We’ve never had any problems.' Another remarked on their 'excellent quality' and 'precision' in handling critical tasks. Overall, the sentiment reflects strong client satisfaction with their performance and dependability.

Outsourced Web Dev & SEO Services for Tech Firm

5.0 Aug 6, 2018

The quality of work is good. We’ve never had any problems. My clients are happy to see their website functionality improving and moving up on the Google result pages. In the past month, our current clients listing on Google has moved from the 70th result to the fifth result on the front page.
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Video Production for Business Coaching Service

5.0 Jul 9, 2018

All projects were completed on time with impressive quality. I was able to build trust with them easily and came to rely on them. They were humble and hardworking, seeming never to stop.
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Ongoing Label Design Services for Wine Importer

5.0 Jun 12, 2018

Datasoft does critical work precisely and delivers results on time. They provide excellent quality. We’re impressed with their precision and quick responses.
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Industry Experience

Datasoft IT Kings has demonstrated expertise in the IT Services, Business Services, and Consumer Products industries. Clients commend their high-quality work, effective communication, and ability to meet deadlines. In IT Services, they excel in SEO and web development, enhancing client visibility significantly. In Business Services, they deliver reliable video production and creative solutions, while their work in Consumer Products focuses on precise compliance in label submissions. Overall, the sentiment across these industries is highly positive, marking Datasoft as a strong contender for projects in these sectors.
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IT Services Business services Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Datasoft IT Kings is frequently praised for their cost-effectiveness and value for money. Clients have noted that they consistently deliver high-quality work on time, with one client stating they have returned for over 20 projects due to their impressive results. Another client emphasized their precision and quick responses, highlighting the excellent quality provided. Overall, the sentiment reflects a strong appreciation for the company's affordable pricing relative to the quality of service received.
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United States (2) Canada (1)

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What are Featured Providers?
MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Sofia, Bulgaria

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Proactive
Clients consistently highlight MarKam Solutions' proactive approach and effective communication. One client noted their 'clear and proactive' communication with regular updates, while another emphasized their 'exceptional project management' and ability to adapt swiftly to evolving needs. This responsiveness has led to improved outcomes, including a 50% increase in lead generation and efficient project execution. Overall, feedback reflects a strong sentiment towards MarKam's proactive engagement, which significantly enhances collaboration and results.

Sales Outsourcing & Lead Gen for Advertising Account Co

5.0 Feb 13, 2025

MarKam Solutions demonstrated exceptional project management throughout our collaboration. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities. Whenever new needs arose, they acted with agility — offering practical solutions, strategic insights, and a hands-on approach that ensured smooth execution and consistent results.
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Back Office Outsourcing for Creative Agency

5.0 Nov 5, 2025

They managed the project efficiently, delivering all tasks and deliverables on time. Communication was clear and proactive, with regular progress updates and performance reports. Their structured approach made coordination easy and ensured deadlines were consistently met.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback on MarKam Solutions highlights their exceptional project management and adaptability. Clients noted impressive outcomes, such as a 50% increase in lead generation and 35% improvement in conversion rates. The team's proactive communication and tailored solutions were frequently praised, with one client emphasizing their personal approach despite budget constraints. Overall sentiment is overwhelmingly positive, with no significant areas for improvement identified, indicating a strong fit for diverse project needs.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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United States (4) Bulgaria (3) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore, Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Transparent
The overall sentiment regarding transparency in TDCX's operations is highly positive. Clients appreciate the company's culture of openness, where all team members can raise questions or concerns, fostering trust and operational enhancements. One client noted, 'This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client.' Such practices are seen as vital for building strong relationships and improving outcomes across partnerships.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

TDCX has created a culture where everyone at every level can raise a question or concern, which has enabled my engagements with them to result in countless operating enhancements as well as large-scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Big Outsource

5.0 51 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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3 of 3 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of Big Outsource highlight a strong overall sentiment, with clients praising their responsiveness and ability to streamline operations. Notably, one client reported a 30% improvement in project turnaround times and zero email backlog, while another mentioned a 70% reduction in admin workload. Clients appreciated the proactive communication and consistency in quality, describing Big Outsource as a reliable partner. Suggestions for improvement included more proactive recommendations for tools, but these were not seen as significant issues.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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Profcallcenter

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Kyiv, Ukraine

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Sales Outsourcing

Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
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Telegenisys Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Fairfield, CA

Services provided

45% Back Office Outsourcing

15% Customer Service Outsourcing

10% Business Consulting +3 services

10% Call Center Services

10% Financial Consulting

10% Sales Outsourcing

Telegenisys Inc is a Fairfield, California-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing.
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What are Featured Providers?

Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Torreón, Mexico

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Remote Team Solutions for their trustworthiness and effective project management. A CTO from Nutiliti noted their ability to handle diverse business operations seamlessly over four years, emphasizing the strong cultural fit and alignment in values. The client highlighted RTS's adaptability to their management preferences and expressed no areas for improvement, reflecting an overall positive sentiment towards the company's services.
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Industry Experience

Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
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Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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More responsive than most other service providers

Remote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (17) Ireland (1) Mexico (1) New Zealand (1) England (1)

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Call Center Solutions Africa(CCSA)

5.0 1 review

$5,000+

Undisclosed

10 - 49

Services provided

25% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +2 services

15% Back Office Outsourcing

15% CRM Consulting and SI

Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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iScribed

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Lawrenceville, GA

Services provided

35% Transcription

35% Translation

30% Back Office Outsourcing

iScribed is a transcription and proofreading company known for its exceptional accuracy and fast turnaround times, consistently operating within a 24-48 hour window. Client feedback is overwhelmingly positive, with 100% of reviewers praising their professionalism and competence. Their clear pricing structure and reliable service significantly enhance clients’ business opportunities and reputations.

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Industry Experience

iScribed has garnered positive feedback primarily from the Media industry, where their transcription and proofreading services are highly valued. Clients highlight the provider's exceptional accuracy, professionalism, and fast turnaround times, which significantly enhance their credibility and opportunities. The clear pricing structure and trustworthiness regarding data security further strengthen client confidence. Overall, iScribed is well-suited for businesses in the Media sector seeking reliable transcription and editing support.
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Select Industry to see insights

Media

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently praise iScribed for their clear and accurate pricing structure, which is billed per page with no hidden fees. One client highlighted that their services are 'well worth the cost,' noting significant improvements in business opportunities as a result. Overall sentiment indicates that clients find the value provided by iScribed to be exceptional, particularly in terms of quality, speed of delivery, and professionalism.
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Scionis RCM

5.0 1 review

$1,000+

< $25 / hr

250 - 999

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Call Center Services +2 services

20% Customer Service Outsourcing

20% Transcription

Scionis RCM: Revolutionizing Your Healthcare Revenue Cycle In today's complex healthcare landscape, managing your revenue cycle efficiently is paramount to your practice's success. Scionis RCM is
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More responsive than most other service providers

Scionis RCM is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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World Wide Outsource Solutions LLC

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

San Antonio, TX

Services provided

15% Back Office Outsourcing

15% Call Center Services

15% Custom Software Development +5 services

15% Customer Service Outsourcing

15% Sales Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Web Design

5% Transcription

World Wide Outsource Solutions LLC, a call center company, offers Call Center Services and Custom Software Development. The firm is in San Antonio, Texas.
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GlobalFlow Solutions

Not yet reviewed

$5,000+

$25 - $49 / hr

250 - 999

Plaridel, Philippines

Services provided

30% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +5 services

10% HR Outsourcing

10% Language Interpretation

10% Recruiting

10% Sales Outsourcing

10% Talent Representation

GlobalFlow Solutions is an answering service. Based in Plaridel, Philippines, the company was established in 2024. Their team offers Call Center Services and Back Office Outsourcing.
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G2A CONSULTING GROUP SAS

Not yet reviewed

$10,000+

< $25 / hr

10 - 49

Barranquilla, Colombia

Services provided

50% Call Center Services

20% Sales Outsourcing

15% Back Office Outsourcing +1 service

15% Customer Service Outsourcing

G2A CONSULTING GROUP SAS, a call center, offer Call Center Services and Sales Outsourcing. They were founded in 2018.
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GTM dart

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Denver, CO

Services provided

55% Sales Outsourcing

15% Compliance Consulting

15% Customer Service Outsourcing +3 services

5% Business Consulting

5% Call Center Services

5% IT Staff Augmentation

Sales Outsourcing company GTM dart is in Denver, Colorado. Their services include Sales Outsourcing and Customer Service Outsourcing.
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MULTICOM Group

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Budapest, Hungary

Services provided

40% Call Center Services

35% Customer Service Outsourcing

10% Marketing Strategy +2 services

10% Sales Outsourcing

5% Mobile & App Marketing

MULTICOM Group is an answering service company. Launched in 2004, the firm specializes in Call Center Services and Customer Service Outsourcing.
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FIFOTECH

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Dhaka, Bangladesh

Services provided

40% Call Center Services

25% Web Design

15% Web Development +4 services

5% Back Office Outsourcing

5% Customer Service Outsourcing

5% HR Outsourcing

5% Sales Outsourcing

FIFOTECH, a midsize answering service company, is based in Dhaka, Bangladesh. Their services include Call Center Services and Web Design.
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Data Entry India Biz

Not yet reviewed

$10,000+

< $25 / hr

50 - 249

Services provided

70% Back Office Outsourcing

30% Document Digitization & Management

Data Entry India Biz is a Back Office Outsourcing company founded in 2006. The company focuses on Back Office Outsourcing and Document Digitization & Management, and is midsize.
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eDataMine

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Ahmedabad, India

Services provided

40% Document Digitization & Management

35% Back Office Outsourcing

25% Market Research

eDataMine offers a range of services including data entry, data conversion, data processing, web research, graphic design, SEO, data cleansing, and data mining. Overall feedback highlights their efficiency, accuracy, and cost-effectiveness, with clients noting significant time and cost savings, increased productivity, and enhanced revenue. The company is highly regarded for its quality and rapid service delivery.

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Fair Trade Outsourcing

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Bryn Mawr, PA

Services provided

40% Customer Service Outsourcing

25% Sales Outsourcing

15% Back Office Outsourcing +2 services

15% Finance & Accounting Outsourcing (FAO)

5% IT Staff Augmentation

Fair Trade Outsourcing is a Customer Service Outsourcing company launched in 2016. Their services include Customer Service Outsourcing and Sales Outsourcing.
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Zare Innovations, LLC

5.0 1 review

$5,000+

< $25 / hr

10 - 49

Addis Ababa, Ethiopia

Services provided

10% Accounting

10% Back Office Outsourcing

10% Business Consulting +7 services

10% Custom Software Development

10% Ecommerce Marketing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% IT Strategy Consulting

10% Web Development

Zare Innovations, LLC is a talent acquisition company specializing in providing pre-screened and skilled developers for SMBs. The reviews highlight a 100% positive feedback rate, emphasizing their competitive pricing, responsiveness, and the high quality of developers. Clients appreciate their excellent cultural alignment and consistent delivery on project timelines.

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Industry Experience

Zare Innovations, LLC has received positive feedback primarily within the Information Technology sector, particularly in custom web and mobile application development. Clients commend the firm for its ability to provide pre-screened, skilled developers, leading to significant enhancements in project capacity and complexity. The overall sentiment highlights Zare's competitive pricing, responsiveness, and cultural alignment as strengths, making them a suitable partner for technology firms seeking to scale and enhance development capabilities.
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Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Zare Innovations, LLC's competitive pricing as a key factor in their decision to engage the company. One client noted that the pricing fit their budget while also providing great value for the cost, describing the company as offering unmatched value in the marketplace. Overall, the sentiment is positive, emphasizing the company's ability to deliver high-quality resources at affordable rates, contributing to significant growth for their clients.
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OkayRelax

0.5 1 review

$1,000+

< $25 / hr

2 - 9

New York, NY

Services provided

50% Back Office Outsourcing

50% Call Center Services

OkayRelax offers a range of virtual assistant services, including research, responding to inquiries, and summarizing content. Overall feedback highlights issues with timeliness and communication, although clients appreciate the dashboard feature for tracking task progress. Improvements are noted in their commitment to service promises and customer interaction.

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Smiledog "Your Receptionist"

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bedford, Canada

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Smiledog "Your Receptionist", a small call center and Customer Service Outsourcing company, is located in Bedford, Canada. Their services include Call Center Services and Customer Service
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DSO Medplus

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Stonington, CT

Services provided

50% Back Office Outsourcing

50% Call Center Services

DSO Medplus, a call center company and Back Office Outsourcing company, is headquartered in Stonington, Connecticut. The team specializes in Call Center Services and Back Office Outsourcing.
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Kingasterisk Technology

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Kingasterisk Technology is a Rockville, Maryland-based call center and Customer Service Outsourcing company. Launched in 2008, the team offers Call Center Services and Customer Service Outsourcing.
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Global Virtual Support

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% Customer Service Outsourcing

Global Virtual Support is a call center company. They were established in 2018 and specialize in Call Center Services and Back Office Outsourcing.
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Comentorship

4.5 2 reviews

$1,000+

$200 - $300 / hr

2 - 9

Services provided

40% Business Consulting

35% Sales Outsourcing

25% Corporate Training & Coaching

Comentorship is a consultancy focused on investor outreach and strategic positioning for companies looking to accelerate fundraising efforts. Reviews highlight their exceptional communication and strategic advisory services, with 100% of clients noting enhanced meeting productivity. While all clients expressed satisfaction, suggestions for improvement included generating more quality leads.

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Industry Experience

Comentorship has received positive feedback primarily from the Software industry, where they assisted a SaaS marketing solution in enhancing investor outreach. Clients praised their strategic approach, effective communication, and transparency throughout the project. The overall sentiment highlights Comentorship's strengths in providing tailored advice and maintaining responsiveness in a challenging environment. Potential clients in Software looking for strategic insights and solid communication can find a good match with Comentorship.
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Software

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients express a positive sentiment regarding Comentorship's cost and value for money, highlighting their strategic guidance as a key benefit. One client noted that instead of just introductions to investors, the team provided valuable advice that enhanced their positioning, leading to more productive meetings. Overall, clients appreciate the transparency and timely communication, which contributes to the perceived value, although there is a desire for more quality leads to maximize investment returns.
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VixelBiz

4.8 2 reviews

$1,000+

$50 - $99 / hr

2 - 9

Services provided

50% Email Marketing

15% Account-Based Marketing

15% Demand Generation Marketing +2 services

10% Business Consulting

10% Sales Outsourcing

VixelBiz is a consulting firm specializing in LinkedIn personal branding and sales consulting services. Reviews indicate a strong emphasis on professionalism, flexibility, and timely delivery, with 100% of the feedback highlighting their value for cost and support in communication. One area for improvement is enhancing reply rates in new markets.

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Reviews mention Creative
Clients expressed high satisfaction with VixelBiz's creativity and understanding of their vision. One client noted their ability to produce timely, high-quality posts and adapt to creative iterations effectively. The professionalism and flexibility demonstrated by the team were also highlighted as impressive attributes. Overall, the sentiment regarding VixelBiz's creative capabilities is overwhelmingly positive, with no significant areas for improvement identified.

Social Media Mktg & Branding for Business Consulting Firm

5.0 Jul 8, 2025

The reviewer noted that what they found most impressive about VixelBiz was their understanding of the subject and creativity. This indicates that VixelBiz is capable of delivering solutions that are thoughtfully designed and innovative, meeting the unique needs of their clients.
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Industry Experience

VixelBiz has demonstrated expertise primarily in the Consulting and IT Services industries. Clients commend their professionalism, flexibility, and high-quality deliverables, particularly in personal branding on LinkedIn and sales consulting. Positive feedback highlights their effective communication, timely project management, and ability to optimize conversion strategies. Overall, the sentiment is highly favorable, indicating that VixelBiz is well-suited for projects in consulting and IT services, especially those requiring innovative marketing and sales enhancement.
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Consulting IT Services

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight VixelBiz's exceptional value for money, often citing 'good value for cost' as a key reason for their selection. One client noted the company's ability to deliver high-quality outcomes, such as improved engagement metrics, while maintaining cost-effectiveness. Additionally, prompt responses and premium support further enhance the perceived value, reinforcing a positive overall sentiment regarding pricing and service quality.
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FTalent

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

60% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

FTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer
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GeneCTech

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

50% Customer Service Outsourcing

20% Back Office Outsourcing

10% Call Center Services +2 services

10% Sales Outsourcing

10% Web Development

GeneCTech provides IT services and consultation, focusing on maintaining high customer experiences and improving process flows. Reviews highlight their efficient project management, timely delivery, and significant improvements in metrics such as CSAT, NPS, and FCR. Clients appreciate their responsible, hardworking approach and alignment with company values, with no noted areas for improvement.

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SIMETRIX SOLUTIONS

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Tirana, Albania

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Custom Software Development

Midsize telephone answering service SIMETRIX SOLUTIONS, is located in Tirana, Albania and Durrës, Albania. Their services include Call Center Services and Customer Service Outsourcing.
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NetSet RCM Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

50% Back Office Outsourcing

24% Customer Service Outsourcing

16% Call Center Services +1 service

10% AI Development

Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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Conekta Force

Not yet reviewed

$50,000+

< $25 / hr

50 - 249

Ciudad de Guatemala, Guatemala

Services provided

30% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing +1 service

10% Translation

Conekta Force is a phone answering service. Founded in 2023, their team provides Call Center Services and Back Office Outsourcing.
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CCIG Med

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Wrocław, Poland

Services provided

40% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Sales Outsourcing

5% Email Marketing

5% SMS Marketing

CCIG Med is a telephone answering service. The team is based in Wrocław, Poland, and their services include Call Center Services and Customer Service Outsourcing.
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Ktech

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

45% Call Center Services

35% Sales Outsourcing

10% Back Office Outsourcing +1 service

10% Email Marketing

Ktech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
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Kimon Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Services provided

40% Back Office Outsourcing

40% Customer Service Outsourcing

10% Call Center Services +1 service

10% Content Moderation Services

Kimon Services is a midsize Back Office Outsourcing company. Established in 2017, the team provides Back Office Outsourcing and Customer Service Outsourcing.
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Call Savvys

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% Sales Outsourcing +2 services

10% Back Office Outsourcing

10% Mobile & App Marketing

Call Savvys is a call center service. The team focuses on Call Center Services and Customer Service Outsourcing, and the company is in San Francisco, California.
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Vegaserve

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Thane, India

Services provided

40% Sales Outsourcing

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

10% Business Consulting

10% Call Center Services

Vegaserve is a midsize Sales Outsourcing company headquartered in Thane, India. Their services include Sales Outsourcing and Back Office Outsourcing.
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Talensia Group

Not yet reviewed

$25,000+

< $25 / hr

50 - 249

Casablanca, Morocco

Services provided

60% Customer Service Outsourcing

20% Call Center Services

20% Sales Outsourcing

Talensia Group is a Casablanca, Morocco-based Customer Service Outsourcing company. Established in 2025, the team specializes in Customer Service Outsourcing and Call Center Services.
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AstroBeam

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Services provided

45% Customer Service Outsourcing

40% Call Center Services

10% Insurance Services & Brokers +1 service

5% Sales Outsourcing

Established in 2023, AstroBeam is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
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LUATEL

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Services provided

60% Customer Service Outsourcing

40% Call Center Services

LUATEL, a Customer Service Outsourcing company, was founded in 2025. In Mannheim, Germany and Istanbul, Türkiye, the team provides Customer Service Outsourcing and Call Center Services.
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Nexus Allied

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Services provided

40% Back Office Outsourcing

40% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO) +1 service

10% Sales Outsourcing

Back Office Outsourcing company Nexus Allied is headquartered in Clark Freeport Zone, Philippines. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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Voxera Solutions

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Sales Outsourcing

Call center company Voxera Solutions was established in 2025. The company focuses on Call Center Services and Back Office Outsourcing, and is midsize.
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ZOUMA CONSULTING SERVICES

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Sahibzada Ajit Singh Nagar, India

Services provided

30% Back Office Outsourcing

30% Call Center Services

20% Customer Service Outsourcing +1 service

20% HR Outsourcing

In Sahibzada Ajit Singh Nagar, India and Gurugram, India, ZOUMA CONSULTING SERVICES is an answering service. Launched in 2021, the team focuses on Call Center Services and Back Office Outsourcing.
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Medcare MSO

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Services provided

100% Back Office Outsourcing

Medcare MSO offers human resource services, including setting up recruiting software and centralizing training resources. Feedback highlights their high-quality work, timely and accurate service delivery, and efficient, paperless onboarding process, indicating a strong partnership and client satisfaction. Medcare MSO is highly recommended for continued collaboration.

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Covalent Solutions

5.0 1 review

$1,000+

< $25 / hr

10 - 49

North Brooksville, FL

Services provided

50% Back Office Outsourcing

10% Customer Service Outsourcing

10% Social Media Marketing +6 services

5% E-Commerce Development

5% Email Marketing

5% Finance & Accounting Outsourcing (FAO)

5% Graphic Design

5% Logo

5% Sales Outsourcing

Focus on growing your business while your Bond Assistant handles the busy work—tasks like research, data entry, social media management, lead generation, and daily operations. Think of your Bond
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Zventus

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Los Angeles, CA

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Zventus is an answering service. The midsize Los Angeles, California-based team specializes in Call Center Services and Sales Outsourcing. The firm was established in 2016.
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Text, Inc.

Not yet reviewed

$250,000+

$300+ / hr

250 - 999

Wrocław, Poland

Services provided

25% Customer Service Outsourcing

25% Ecommerce Marketing

25% IT Strategy Consulting +2 services

15% AI Development

10% AI Consulting

Headquartered in Wrocław, Poland and Boston, Massachusetts, Text, Inc. Is an IT strategy consulting company. They offer IT strategy consulting and Customer Service Outsourcing.
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Clinic Answer

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Wokingham, England

Services provided

50% Back Office Outsourcing

50% Call Center Services

Clinic Answer is an answering service and Back Office Outsourcing company in Wokingham, England and Edinburgh, Scotland. Their services include Call Center Services and Back Office Outsourcing.
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Apello

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

West Valley City, UT

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Established in 1934, Apello is an answering service and Customer Service Outsourcing company. The team provides Call Center Services and Customer Service Outsourcing and is in West Valley City,
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

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We evaluate service providers using a structured methodology that combines:

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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Business Process Outsourcing Company FAQs

Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.

Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:

A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).

BPO agencies typically cover three broad categories:

Back-office support: data processing, accounting, HR administration, procurement
Front-office support: call center operations, technical support, live chat, appointment setting
Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing

Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.

Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.

Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
Check domain expertise: Look for providers with proven results in your industry or process area.
Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.

Opaque pricing or hidden fees
Overpromising guaranteed results without data
High employee turnover or insufficient training programs
Poor communication or delayed responses during the sales process
Lack of documented security protocols or compliance certifications

If any of these issues surface early, reconsider the partnership.

How do you measure and report on performance metrics?
What is your average agent tenure and training process?
Which industries or processes make up most of your portfolio?
Can you share recent case studies or client references?
How do you handle data security, compliance, and disaster recovery?
What is the escalation process for quality issues or SLA breaches?

Clear, detailed answers indicate a mature, reliable partner.

Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.

They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.

Top BPO Companies in the World

Compare Top Business Processing Outsourcing (BPO) Companies & Services

Reviews mention Exceptional performance

Digital Strategy for Environmental Solutions Platform

Customer Service Outsourcing for Gaming Company

Multilingual Customer Support for Beverage Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Great project management

Lead Gen & Market Research for SaaS Business Mgmt. Provider

Call Center & Data Entry for Healthcare Revenue Cycle Co

Customer Service Outsourcing for Home Care Agency

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Proactive

Staff Augmentation for Accounting Management Firm

Reviewed 2 times in the past 6 months

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Industry Experience

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Great project management

Virtual Assistance for Financial Advisory & Consulting Firm

Book Editing for Executive Coaching & Book Publishing Firm

Lead Gen & Email Marketing for Web Dev & Design Agency

Virtual Assistant Services for Events Production Company

Virtual Assistant Services for Massage Therapy Company

Reviewed 18 times in the past 6 months

Industry Experience

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Reviews mention Easy to work with

Customer Service Outsourcing for Medical Company

Live Chat Support Services for Consumer Products Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Reliable

Back Office & Sales Outsourcing for Photography Studio

Reviewed 1 time in the past 6 months

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention High-quality work

Outsourced Web Dev & SEO Services for Tech Firm

Video Production for Business Coaching Service

Ongoing Label Design Services for Wine Importer

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Proactive

Sales Outsourcing & Lead Gen for Advertising Account Co

Back Office Outsourcing for Creative Agency

Reviewed 3 times in the past 6 months

Industry Experience

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Reviews mention Transparent

Customer Service, Security & Risk Assessment for Fintech Co

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said