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Nexus callers services a comprehensive suite of customer care call center services, outbound and lead generation, back-office and data processing solutions to organizations from around the world. We are committed to delivering outstanding customer experience with every interaction. Our company believes that customer experience is key to establishing lasting value for both business and their customers. We do this by creating integrated platforms, which include multiple customer channels and process support. These platforms enable us to consistently build and deliver exceptional service across channels and locations across the globe. Whether the company needs a fully integrated customer service or a simple after hours answering service, Nexus Callers Services , provides organizations with the right tools, best practices and the most talented people to support them every step of the way.
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Min project size
$1,000+
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Hourly rate
< $25 / hr
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Employees
50 - 249
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Year founded
Founded 2018
Service Lines
No Focus Areas have been added yet…
Industries
- Real estate
- 25%
- Telecommunications
- 25%
- HVAC
- 15%
- Home Services
- 10%
- Medical
- 10%
- Roofing
- 10%
- Gaming
- 5%
Clients
- Small Business (<$10M)
- 70%
- Midmarket ($10M - $1B)
- 20%
- Enterprise (>$1B)
- 10%
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Our Story
Nexus Callers Services is an Egypt-based BPO helping businesses scale through dedicated, high-performing teams. We combine skilled university graduates, strong English communication, multilingual capabilities, and cost-effective operations to deliver reliable Customer Support, Sales, Lead Generation, Appointment Setting, and Back-Office solutions. Our focus is simple: quality, flexibility, and measurable results.
What Sets Us Apart
Multilingual Talent & Global Language Coverage
Nexus provides access to skilled multilingual talent in Egypt, with speakers across major international languages. This allows us to build dedicated teams around specific client language requirements and support multilingual customer operations fCost-Effective Egyptian Talent
Egypt offers an exceptional balance of talent, quality, and operational cost. Our university-educated workforce allows businesses to access skilled professionals at competitive rates while maintaining strong service standards and performance.Quality-Focused Operations
We combine dedicated QA, team leadership, performance management, and hands-on operational oversight to maintain consistent service quality. Our teams support customer service, technical support, sales, lead generation, appointment setting, and back-office operations.
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