Contact OasCall
Get a custom proposalAt OAS Call, our core value is seamless integratio
Focused Nearshore Partner for Scale
OAS Call is a premium nearshore customer operations partner based in Tirana, Albania, built specifically for scaling businesses in the US and Europe. We offer a highly structured, cost-effective alternative to traditional outsourcing by providing dedicated, English and multilingual teams that work seamlessly within your native timezone (CET/EST).
What Sets Us Where
Unlike standard call centers, we operate under a "One Team, One Vision" philosophy. We don't just handle tickets; we act as a true, confidential extension of your in-house staff. Every partnership is grounded in absolute transparency, strict data confidentiality, and an accelerated 30-day onboarding protocol designed to master your brand voice and integrate smoothly with your existing workflows.
Core Capabilities
-
Inbound Customer Support: Multi-channel help desk, technical troubleshooting, and retention management.
-
Outbound Sales & Lead Gen: Cold outreach, appointment setting, and pipeline acceleration.
-
Back-Office Operations: Data validation and specialized process management.
By positioning our operations in Albania's vibrant, tech-fluent talent pool, we help you reduce operational overhead by 30–50% while maintaining the high communication standards, cultural alignment, and quality control of a Western-managed operation.
-
Min project size
$25,000+
-
Hourly rate
Undisclosed
-
Employees
50 - 249
-
Locations
Tiranë, Albania
-
Year founded
Founded 2021
1 Locations
- Tiranë , Albania
Service Lines
No Focus Areas have been added yet…
Industries
- Telecommunications
- 30%
- eCommerce
- 25%
- Insurance
- 20%
- Medical
- 15%
- Real estate
- 10%
Clients
- Small Business (<$10M)
- 75%
- Midmarket ($10M - $1B)
- 25%
Have you worked with OasCall?
Share your experience working with OasCall on a past project by leaving a review for buyers around the world
Locations (1)
Contact OasCall
If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.
Sign in to see which brands trust OasCall.
Get connected to see updates from OasCall like new case studies, latest reviews, their latest masterpieces in their portfolio, delivered straight to you.