Top BPO Companies in the United States
The United States is home to one of the world's most developed business process outsourcing markets, with providers specializing in everything from call center operations and customer service to payroll, claims processing, and data entry. Companies of every size rely on U.S.-based BPO firms to reduce operating costs, handle peak-volume work, and bring specialized expertise without expanding internal headcount.
Clutch connects you with vetted U.S. outsourcing companies through verified client reviews, service breakdowns, and real pricing data — so you can compare providers that fit your scope and budget. Use the filters below to narrow by service area, industry, and project size. Explore by subcategory or location: back office outsourcing companies in the U.S. and BPO providers in New York.
15 Leaders 15 Contenders
4,328 Companies
List of the Top United States BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
25% Back Office Outsourcing15% Employer of Record (EOR) Services10% Call Center Services +5 services10% Customer Service Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 48 projectsUnity Communications is an outsourcing company specializing in customer service, billing, data management, and sales support. The reviews reflect a positive perception, with around 90% praising their professionalism, responsiveness, and cultural fit. Clients appreciate their timely communication, ability to manage resources efficiently, and adaptability to changing needs. However, some feedback indicates areas for improvement in agent performance evaluation and fee adjustments.
3 of 4 reviews are 5 stars$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Unity Communications has received positive feedback in recent reviews, highlighting their responsiveness, strong communication, and effective project management. Clients noted a significant reduction in errors and improved operational efficiency, particularly in administrative tasks and customer service support. One client emphasized their alignment of company values and culture, while another praised their ability to exceed expectations consistently. Overall, the sentiment is highly favorable, with no reported areas for improvement.Was this helpful?
Industry Experience
Unity Communications has received positive feedback across various industries, including Hospitality & Leisure, Medical, Manufacturing, Telecommunications, and Retail. The company is praised for its responsiveness, effective communication, and ability to meet project goals. In the Medical industry, clients appreciate their support in revenue cycle management and administrative tasks, while in Hospitality, they are valued for their troubleshooting capabilities. Overall, Unity Communications is recognized for its expertise in managing customer service operations and enhancing operational efficiency, making it a strong candidate for businesses in these sectors.
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IT Services Manufacturing Medical Dental Hospitality & leisure Wellness & Fitness Healthcare Telecommunications Agriculture Information technology Supply Chain, Logistics, and Transport Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Unity Communications has received positive feedback regarding its cost and value for money, with multiple clients highlighting that their pricing fits within budget while delivering good value. One client noted that Unity Communications provided 'double the effectiveness and efficiency of the work for a fraction of its cost,' while another emphasized their 'good value for cost.' Overall, clients appreciate the alignment of Unity Communications' services with their financial expectations, indicating a strong sentiment towards the company's pricing strategy.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Well-organized projects
Client feedback highlights Hugo Inc.'s exceptional organizational skills in project management. A media company noted the seamless onboarding process, stating, "it felt very natural" and praised their ability to deliver projects in under three weeks. Similarly, a financial services firm commended Hugo for their timely execution and adaptability, which transformed their customer support operations. Overall, clients express high satisfaction with Hugo's structured approach, contributing to efficient project outcomes and effective communication.-
Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Digital Strategy for Environmental Solutions Platform
5.0 Aug 29, 2023We had an onboarding session that lasted 1 week and then on-going meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Customer Support for FinTech Organization
5.0 Aug 23, 2023Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$100,000+Undisclosed10,000+Serves United StatesServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Results-oriented
Clients consistently express satisfaction with TDCX's results-oriented approach. Notably, one reviewer highlighted a significant improvement in customer satisfaction rates, with three markets ranking among the top five for customer voice. Another client emphasized the seamless integration of TDCX's services, noting that their service quality matched internal representatives. Overall, feedback underscores TDCX's commitment to achieving measurable outcomes and their proactive responsiveness to client needs.-
Call Center Services for Premium Coffee Brand
5.0 Apr 24, 2022With the help of TDCX, we see a significant improvement in our customer satisfaction rate. 3 of our markets ranked the top 5 best customer voice and mystery contact score within the company.
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Call Center Services for Luxury E-Commerce Company
5.0 Apr 8, 2022We conduct mystery calls that prove their quality levels are the same as ours. Additionally, we have other KPIs such as productivity — in all metrics, they’re very much in line with our team.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$1,000+$150 - $199 / hr10 - 49Paramus, NJ
Services provided
20% AI Development20% Application Management & Support20% Custom Software Development +2 services20% Document Digitization & Management20% Robotics Process AutomationSee all 2 projectsRoth Automation is a company specializing in document and data automation solutions, particularly for accounts payable processes. Reviews highlight their expertise and professionalism, with 100% of clients noting their impressive knowledge and customer service. Their ability to adapt to client needs and deliver effective solutions is consistently praised, resulting in significant process efficiencies for clients.
Reviews mention Timely
Clients have expressed a positive sentiment regarding Roth Automation's timeliness, noting their ability to complete projects ahead of schedule. One client highlighted that they went live with the Kofax solution months before the Oracle system rollout, allowing adequate time for user training. Additionally, the flexibility and promptness in addressing issues during the project were praised, with feedback indicating superior customer service compared to other vendors.-
Cloud Services for Finance Firm
5.0 Jan 31, 2023Most discussions were completed on Zoom calls, but we did have several in person meetings to ensure the project was completed on time. As issues came up, they were flexible in helping us come up with solutions in a timely manner.
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Industry Experience
Roth Automation has demonstrated strong expertise in the Financial Services and Defense sectors, focusing on accounts payable automation and intelligent document processing. Feedback highlights their professionalism, extensive experience, and effective project management, leading to substantial efficiencies and timely project completions. Overall sentiment is positive, particularly regarding their customer service and ability to address complex challenges, positioning them as a reliable partner for organizations within these industries.
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Other Industry Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with Roth Automation's cost and value for money. One client noted that the company was selected based on a favorable proposal and competitive pricing, while another highlighted the significant efficiencies gained from their services, justifying the investment. Overall, feedback indicates that Roth Automation delivers exceptional service and expertise, with clients feeling that the costs align well with the substantial value provided throughout the project lifecycle.Was this helpful?
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Undisclosed< $25 / hr250 - 999Huntington Beach, CA
Services provided
40% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)20% Social Media Marketing +3 services5% Call Center Services5% Customer Service Outsourcing5% Sales OutsourcingBack Office Outsourcing company TaskBullet is based in Huntington Beach, California. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$5,000+$100 - $149 / hr50 - 249St. Louis, MO
Services provided
50% Email Marketing15% Business Consulting10% CRM Consulting and SI +3 services10% Corporate Training & Coaching10% Sales Outsourcing5% Direct MarketingSee all 20 projectsSapper Consulting LLC is a lead generation agency that effectively delivers targeted leads and sales through strategic email marketing campaigns. The company is praised for its consistent performance and professionalism, with approximately 88% of reviews highlighting their successful lead generation and responsiveness. While one review pointed out issues with unmet expectations and lack of transparency, most clients commend their value for cost and alignment with company values.
Reviews mention Results-oriented
Clients express strong satisfaction with Sapper Consulting LLC's results-oriented approach, noting significant outcomes such as a high activity level of qualified appointments. One client highlighted the effectiveness of their email marketing, stating they received excellent responses from prospects, all highly qualified. The feedback emphasizes Sapper's ability to deliver measurable success, with one client remarking on the impressive results and consistent new business opportunities generated, indicating a clear alignment with project objectives.-
Email Marketing Services for CPA Firm
5.0 Apr 10, 2023We are impressed with the results! They work in the background and give me data of what they have talked to the client about. Steady new business names that we see and improve their accounting and tax solutions!
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Industry Experience
Sapper Consulting LLC has demonstrated expertise primarily in Information Technology, Manufacturing, Financial Services, and Advertising & Marketing. Clients in IT and Manufacturing praised their lead generation capabilities, highlighting consistent performance and effective communication. In Financial Services, feedback was mixed, noting a need for better targeting. Overall, sentiment is positive in IT and Manufacturing, while clients in Advertising & Marketing expressed disappointment in results. Sapper is well-suited for industries focused on lead generation and customer acquisition.
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Manufacturing Financial services Construction Other Industry Business services Advertising & marketing Energy & natural resources Information technology ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Sapper Consulting LLC has received mixed feedback regarding their cost and value for money. Several clients highlighted the company's affordability and good value, noting consistent performance and lead generation, such as one client stating they are a 'good value for cost.' However, there are notable criticisms, with one client expressing dissatisfaction over unmet expectations and lack of results, describing their experience as a 'waste of time and money.' Overall, while many clients appreciate the pricing, there are concerns about deliverables not aligning with promises.Was this helpful?
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$5,000+$100 - $149 / hr10 - 49Jacksonville, FL
Services provided
20% Back Office Outsourcing20% Business Consulting20% Compliance Consulting +2 services20% Finance & Accounting Outsourcing (FAO)20% Financial ConsultingSee all 14 projectsCredex Healthcare is a Finance & Accounting Outsourcing (FAO) firm specializing in back-office administrative support. Clients consistently praise their adaptability and responsiveness, with 100% reporting improved financial clarity and reduced internal workload. While execution is highly rated, 50% suggest enhancements in reporting features for executive needs.
Reviews mention Timely
Credex Healthcare has received positive feedback for their timely delivery and responsiveness throughout their engagement. Clients highlighted their ability to deliver items on time, demonstrating a strong commitment to project management. One client noted that Credex's team was exceptionally attentive to feedback and continuously refined their approach to meet dynamic needs. Overall, the sentiment regarding timeliness is highly favorable, with clients appreciating the reduction in administrative burdens and the establishment of a reliable financial foundation.-
Finance & Accounting Outsourcing for Therapeutics Company
5.0 Aug 18, 2026On the project management front, the team delivered items on time and proved exceptionally attentive to feedback, continuously refining their approach to better support our dynamic needs. The engagement spanned an active working timeline of six months, establishing a stable financial foundation that allowed our internal operations to scale smoothly.
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1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Credex Healthcare has received positive feedback for its comprehensive finance and accounting outsourcing services, particularly in streamlining accounts payable and enhancing financial record management. Clients appreciate the company's adaptability to specialized needs, effective communication, and timely delivery of services. One client noted a significant reduction in administrative burdens, allowing their team to focus on core operations. However, suggestions for improvement include the addition of pre-built reporting templates to enhance usability for executive strategies.Was this helpful?
Industry Experience
Credex Healthcare has demonstrated significant expertise in the Medical and Biotechnology sectors, providing substantial financial management support to companies like VieCure and Osanni Bio. Clients praised their adaptability, responsiveness, and ability to streamline complex accounting processes, resulting in improved operational efficiency. Overall, feedback indicates a strong positive sentiment, with emphasis on their capacity to enhance financial clarity and organization while supporting the dynamic needs of healthcare organizations.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Credex Healthcare is recognized for providing good value for cost, as highlighted by multiple clients who emphasized their affordability relative to the quality of service. The CEO of VieCure noted their engagement offered 'good value for cost,' while the CEO of Osanni Bio echoed similar sentiments, stating they were a 'great culture fit' and provided 'good value for cost.' Overall, clients feel that Credex delivers strong outcomes while maintaining competitive pricing.Was this helpful?
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$1,000+< $25 / hr50 - 249Queen Creek, AZ
Services provided
80% Staffing10% Back Office Outsourcing10% RecruitingSee all 5 projectsWow Remote Teams is a staffing agency specializing in sourcing and hiring remote professionals for various roles. According to reviews, they have significantly improved clients' efficiency, with task completion speeds increasing by 25%. Feedback is overwhelmingly positive, highlighting their promptness and quality, with no areas of improvement suggested by reviewers.
Reviews mention Well-organized projects
Wow Remote Teams has received high praise for their well-organized project management. Clients have noted their timely delivery, professionalism, and responsiveness, highlighting the team's collaborative approach. One client specifically mentioned that Wow Remote Teams' project management processes are 'top tier and very well organized,' while also emphasizing their ability to anticipate needs and remain open to feedback, ensuring that all project requirements are met efficiently.-
SMM, Web Design & Development for E-Commerce Consulting Firm
5.0 Oct 2, 2026Wow Remote Teams has been timely, professional and responsive throughout the entire process. Everyone on the team have been extremely collaborative and easy to work with. The entire team has gone above and beyond to ensure that our company's needs are met. Wow Remote Teams's project management processes are top tier and very well organized.
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2 of 2 reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Wow Remote Teams has received positive feedback from clients over the last six months, highlighting their efficiency, responsiveness, and quality of service. One client noted a 25% increase in request completion speed, while another praised their thoroughness and flexibility in managing projects. Clients appreciated the professionalism and timely delivery of services, with no significant areas for improvement identified. Overall, Wow Remote Teams is regarded as a reliable partner capable of meeting diverse project needs.Was this helpful?
Industry Experience
Wow Remote Teams has demonstrated expertise in the Manufacturing and Advertising & Marketing industries. Clients highlighted their efficiency in filling regulatory roles and automating routine tasks, with measurable improvements in speed and organization. Overall sentiment is highly positive, emphasizing Wow Remote Teams' professionalism, responsiveness, and commitment to quality, making them a strong candidate for projects in these sectors.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Wow Remote Teams is frequently noted for providing good value for money, with several clients emphasizing that their pricing aligns well with budgets. One client specifically highlighted that Wow Remote Teams' pricing fit their budget while also expressing satisfaction with the speed and quality of service. Another client mentioned that the company's pricing offered good value relative to the quality of work delivered, reinforcing the positive sentiment regarding overall cost-effectiveness.Was this helpful?
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$1,000+< $25 / hr2 - 9Laguna Beach, CA
Services provided
40% CRM Consulting and SI10% Application Management & Support10% Business Consulting +4 services10% IT Strategy Consulting10% Other Application Development10% Other IT Consulting and SI10% Sales OutsourcingSee all 2 projectsSalesautomators is an automation and CRM implementation company praised for their expertise and effective communication. The reviews highlight their innovative approach and understanding of client needs, resulting in a threefold profit increase for one client. Feedback is overwhelmingly positive, with a minor suggestion to expand their team.
Industry Experience
Salesautomators has demonstrated significant expertise in the education sector, particularly in automating CRM systems and workflow enhancements, leading to a threefold increase in profits for clients. Feedback highlights their strong communication and understanding of client needs, with a competent leadership team contributing to successful project implementation. Their strengths lie in technical support, telephony integration, and automation processes, making them a solid choice for educational organizations seeking to optimize sales and customer management.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Salesautomators' pricing, describing it as fair and reflective of the value provided. One client noted a significant increase in profits—threefold—after implementing their services, highlighting the strong return on investment. The expertise of the director, Pavel, was particularly praised, and the consistent communication throughout projects was seen as a valuable aspect of their service. Overall, the sentiment indicates that clients feel they receive good value for their investment.Was this helpful?
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$5,000+< $25 / hr250 - 999Los Angeles, CA
Services provided
60% Call Center Services40% Customer Service OutsourcingIn Los Angeles, California, Agently.ai is a midsize answering service. The team specializes in Call Center Services and Customer Service Outsourcing.
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$25,000+< $25 / hr250 - 999New York, NY
Services provided
35% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingCall center company Omelink provides Call Center Services and Customer Service Outsourcing. They were founded in 2016.
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UndisclosedUndisclosed50 - 249Seattle, WA
Services provided
50% Back Office Outsourcing50% Customer Service OutsourcingAppoint Help is a Back Office Outsourcing and Customer Service Outsourcing company launched in 2023. The midsize team provides Back Office Outsourcing and Customer Service Outsourcing.
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$50,000+$300+ / hr50 - 249Pueblo, CO
Services provided
40% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +1 service20% Sales OutsourcingLaunched in 2024, PixelBuddy Solutions is a midsize Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Berkeley, CA
Services provided
40% Customer Service Outsourcing30% Call Center Services15% Back Office Outsourcing +1 service15% Sales OutsourcingScale Support, a Customer Service Outsourcing company, is based in Berkeley, California. They provide Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr50 - 249East Brunswick, NJ
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center ServicesEnfinity Medical Billing is a Customer Service Outsourcing company launched in 2016. In East Brunswick, New Jersey, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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Undisclosed< $25 / hr50 - 249Dallas, TX
Services provided
45% Back Office Outsourcing45% Customer Service Outsourcing10% Call Center ServicesBack Office Outsourcing company Pine Healthcare Pvt Ltd is in Dallas, Texas. They focus on Back Office Outsourcing and Customer Service Outsourcing and were launched in 2018.
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$10,000+< $25 / hr250 - 999Melville, NY
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingProtalk Solutions is a Melville, New York-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Oakbrook Terrace, IL
Services provided
100% Back Office OutsourcingI-Med Dental Solutions is a large Oakbrook Terrace, Illinois-based Back Office Outsourcing company. Their services include Back Office Outsourcing.
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Undisclosed< $25 / hr2 - 9Redding, CA
Services provided
50% Staffing25% Call Center Services25% Generative AISee all 1 projectsVirtual Legacy Partner specializes in virtual assistant services, particularly excelling in aiding acquisition tasks for consulting firms. Reviews highlight their exceptional communication and cultural fit, with 100% of feedback emphasizing timely delivery and impressive service. Clients report exceeding expectations, notably in discovering valuable acquisition opportunities.
Industry Experience
Virtual Legacy Partner has received positive feedback primarily from the consulting industry, where they demonstrated expertise in acquisition strategies. Clients noted their strong communication skills and cultural fit as key strengths, significantly aiding in successful acquisition searches. Their ability to deliver results ahead of schedule has positively impacted company sales, marking them as a reliable partner for consulting firms seeking effective acquisition support.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Virtual Legacy Partner's pricing, noting it aligns well with their budgets and offers good value for money. One client specifically mentioned that the company's pricing fit their budget while providing a great culture fit. Overall, the sentiment is positive, with clients appreciating the cost-effectiveness relative to the quality of services delivered, further evidenced by successful outcomes in their projects.Was this helpful?
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
55% Back Office Outsourcing30% Customer Service Outsourcing15% Call Center ServicesNEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
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$1,000+$25 - $49 / hr10 - 49Houston, TX
Services provided
30% Accounting20% Finance & Accounting Outsourcing (FAO)10% Back Office Outsourcing +4 services10% Business Valuation Services10% Digital Asset Management10% Financial Consulting10% Fractional CFO ServicesSee all 4 projectsBrainy Advisors specializes in accounting and bookkeeping services, offering comprehensive solutions such as financial reporting, margin calculations, and compliance. The company is highly praised for its professionalism, accuracy, and timely delivery of services, with over 90% of reviews highlighting impressive project management and responsive communication. Clients frequently commend the team for their personable approach and exceptional value for cost.
Reviews mention Professional
Overall, clients have expressed a strong sentiment regarding the professionalism of Brainy Advisors. One client highlighted their ability to complete bookkeeping tasks ahead of schedule and praised the team's responsiveness and communication skills. Another client noted the accuracy and promptness of financial reporting, emphasizing the professionalism and smart work ethic of the team. Both reviews indicate that Brainy Advisors consistently meets deadlines and exceeds client expectations, reinforcing their reputation as a reliable partner.-
Accounting & Financial Advising for E-Commerce Store
5.0 May 6, 2024Brainy is very professional and completed many of my overdue bookkeeping needs! I was very behind and stressed out because I was behind on a half a year of bookkeeping and P&L reports. They were able to finish a week earlier than the deadline. Overall, I don't think I would be able to achieve completing this project without spending double the cost with another company. Brainy is professional, great communicators, experts in their field, and will meet crucial deadlines.
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Accounting & Bookkeeping for Architectural Firm
5.0 Jan 6, 2026Brainy Advisors provides profit/loss statements, balance sheets, and other financial reports as we request them. They always provide accurate and prompt service with a high degree of professionalism. Because the accounting is kept so well, we can understand how our company is performing. Brainy Advisors maintains a high degree of professionalism and accuracy. They’re truly a smart and hard-working team.
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Industry Experience
Brainy Advisors has garnered positive feedback across various industries, including eCommerce and architecture. In eCommerce, clients praised their efficiency in bookkeeping and financial advising, emphasizing their ability to meet tight deadlines and provide valuable insights into pricing strategy. For architecture firms, they demonstrated consistent accuracy and professionalism in managing accounting records and delivering timely reports. Overall, their expertise in financial management, responsiveness, and commitment to client needs positions them as a strong fit for clients in IT, eCommerce, and professional services.
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Software eCommerce Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Brainy Advisors for their competitive pricing and exceptional value for money. One client noted, 'I don't think I would be able to achieve completing this project without spending double the cost with another company,' highlighting significant cost savings. Another reviewer emphasized, 'good value for the cost,' reinforcing the sentiment that Brainy Advisors delivers high-quality services at a reasonable price. Overall, feedback reflects strong satisfaction regarding the company's affordability and the quality of service provided.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Aubrey, TX
Services provided
15% Back Office Outsourcing15% Call Center Services15% Customer Service Outsourcing +5 services15% IT Staff Augmentation10% Business Consulting10% Generative AI10% IT Strategy Consulting10% StaffingThe Functionary is an IT staff augmentation company. Headquartered in Aubrey, Texas, the firm was launched in 2017. Their services include IT staff augmentation and Call Center Services.
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$1,000+Undisclosed2 - 9Claymont, DE
Services provided
25% Social Media Marketing15% Account-Based Marketing15% Content Marketing +4 services15% Sales Outsourcing10% AI Agents10% Content Writing Services10% Search Engine OptimizationSee all 2 projectsCreative Content Crafts is a LinkedIn lead generation agency specializing in content development and management. Their reviews reflect a 100% satisfaction rate, highlighting their effective project management and personalized approaches. Approximately 80% of reviewers praised their ability to increase visibility and engagement, with significant outcomes like increasing LinkedIn followers by over 1,000% or reaching over 212,000 impressions.
2 of 2 reviews are 5 starsLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Creative Content Crafts has received positive feedback over the past six months for their effective LinkedIn management services. Clients praised their ability to capture executives' unique voices and generate significant engagement, with one client noting over 212,000 impressions and 55 identified buyers. Another client highlighted a dramatic growth in LinkedIn followers from 15 to 1,500. Overall, clients appreciated the timely delivery and personalized approach of Creative Content Crafts, although one noted initial ramp-up challenges that improved over time.Was this helpful?
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Read All ReviewsWhat Clients Have Said
Creative Content Crafts has received positive feedback regarding its cost and value for money. Clients have noted that the pricing is competitive and fits within their budgets, with one stating it offered 'good value for the cost.' Additionally, the results achieved, such as significant increases in LinkedIn followers and business relationships, were cited as justifying the investment, demonstrating a strong return on the services provided.Was this helpful?
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$10,000+$150 - $199 / hr50 - 249Chapel Hill, NC
Services provided
30% AI Development25% AI Agents20% Generative AI +2 services15% Custom Software Development10% Call Center ServicesSee all 2 projectsKeona Health is a healthcare technology company specializing in streamlining patient care and communication. With 100% positive feedback from reviewers, clients appreciate their exceptional project management and support, often exceeding deadlines and resolving issues promptly. Their commitment to aligning company values and providing value for cost is frequently highlighted.
Industry Experience
Keona Health has demonstrated significant expertise in the Medical industry, particularly in enhancing patient care and communication through innovative solutions. Clients have praised their ability to streamline processes, deliver projects ahead of schedule, and provide exceptional support. Overall sentiment is highly positive, with a strong emphasis on their alignment with client values and responsive service, making them a suitable partner for organizations seeking improvements in healthcare operations.
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MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding Keona Health's pricing, noting that it fits within their budget while providing good value for the cost. One reviewer specifically highlighted the alignment of company values and the exceptional support provided, stating that Keona's team consistently met deadlines and delivered ahead of schedule. Overall, the feedback indicates that clients perceive Keona Health as a cost-effective partner that enhances their operational efficiency.Was this helpful?
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UndisclosedUndisclosed50 - 249Rolling Hills Estates, CA
Services provided
10% Accounting10% Back Office Outsourcing10% Customs brokerage +7 services10% Logistics & Supply Chain Consulting10% Ocean Freight10% Rail Freight10% Recruiting10% Recruitment Process Outsourcing10% Staffing10% TruckingSee all 1 projectsKIN Logistic Solutions is a company specializing in streamlining administrative operations and improving financial accuracy for businesses. They have received 100% positive feedback, with clients highlighting their strong commitment to efficiency and accuracy, timely delivery, and enhanced operational efficiency. Reviewers consistently praise the company's punctuality and effective communication via virtual meetings.
Industry Experience
KIN Logistic Solutions demonstrates strong expertise in the Consumer Products industry, with a focus on operational efficiency and financial accuracy. Client feedback highlights their commitment to timely project execution and enhanced administrative processes. This positive sentiment reflects their capability to streamline operations and improve reporting systems, making them a suitable partner for businesses seeking operational improvements in consumer-centric sectors.
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Consumer ProductsWas this helpful?
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Clients have expressed positive sentiments regarding KIN Logistic Solutions' cost-effectiveness and value for money. One CEO noted improvements in financial accuracy and operational efficiency, highlighting the company's commitment to timely invoicing and smooth coordination, which delivered significant time savings on administrative tasks. Overall, clients found the pricing reasonable given the high level of service and commitment to efficiency, with no significant areas for improvement identified.Was this helpful?
More responsive than most other service providers
Get in TouchKIN Logistic Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49Las Vegas, NV
Services provided
65% Pay Per Click20% Email Marketing15% Call Center ServicesSee all 1 projectsOpensend is a company specializing in email acquisition services for e-commerce brands. The majority of reviews highlight their remarkable value, with at least 6x ROI reported by clients, and a 100% retention rate across projects. Their responsiveness and ability to deliver positive results quickly are consistently praised, though some express interest in expanded services such as postal acquisition campaigns.
Industry Experience
Opensend has demonstrated significant expertise in the eCommerce industry, particularly in enhancing email acquisition strategies for brands of varying average order values. Clients report strong ROI, with results indicating returns of 6x to over 15x on investment. The company's strengths include responsiveness, value for cost, and successful delivery of email addresses, making them a suitable partner for eCommerce growth agencies seeking to scale operations effectively.
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eCommerceWas this helpful?
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Clients consistently highlight Opensend's competitive pricing and exceptional value for money. One client noted that the service fit their budget while delivering a remarkable 6x to 15x ROI on their investment. The positive sentiment is further reinforced by reports of successful outcomes, with clients experiencing tangible results and retention rates of 100%. Overall, Opensend is viewed as a cost-effective solution that meets client needs effectively.Was this helpful?
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
10% Branding10% Content Marketing10% Content Writing Services +7 services10% E-Commerce Development10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Marketing10% Web DesignSee all 7 projectsSitetrail LLC is a content marketing and SEO agency specializing in boosting online visibility and brand awareness. Across their reviews, 100% of clients praise their high-quality content, effective project management, and responsive communication. Notably, 67% of reviewers highlight their impressive ability to align content strategy with business goals, while 33% commend their e-commerce development skills.
Industry Experience
Sitetrail LLC has garnered positive feedback across diverse industries, including technology, advertising, and community services. Clients commend their expertise in content strategy, brand development, and e-commerce optimization, noting significant improvements in SEO, user engagement, and brand awareness. Their strengths lie in effective communication, responsiveness, and the ability to deliver high-quality, impactful solutions tailored to client needs. This makes Sitetrail LLC a strong candidate for projects in technology consulting, advertising and marketing, and community-focused initiatives.
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IT Services Consulting Advertising & marketingWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients consistently highlight Sitetrail LLC's competitive pricing and strong value for money. For instance, the CEO of Tibbo Systems noted that their pricing fit the budget and offered good value, while the CEO of Fleming-AOD Inc. appreciated the company's alignment with their values and cost-effectiveness. Additionally, BlakSheep Creative emphasized the good value for cost, leading to significant improvements in SEO and brand awareness for their clients. Overall, feedback reflects a positive sentiment regarding the company's affordability and quality of service.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Pensacola, FL
Services provided
20% Search Engine Optimization20% Web Development15% Call Center Services +3 services15% Content Marketing15% Graphic Design15% Social Media MarketingSee all 3 projectsRubbics is a digital marketing company specializing in social media management. Reviews highlight their professionalism in communication and delivery, with 100% of feedback noting timely and satisfactory project execution. Their competitive pricing is also a recurring theme among clients, making them a favorable choice for budget-conscious businesses.
Industry Experience
Rubbics has garnered positive feedback primarily from the software and digital marketing sectors, demonstrating strengths in social media management and project delivery. Clients noted their professionalism in communication and timely completion of tasks, indicating a strong capacity to meet client needs effectively. The overall sentiment is favorable, suggesting that Rubbics is particularly well-suited for projects within the software and digital marketing industries.
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SoftwareWas this helpful?
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Clients have noted Rubbics' pricing as a key factor in their selection, highlighting that it fits within budget constraints. The CEO of DataXperts Consultants Limited praised their professionalism in communication and timely delivery, indicating a strong overall value for the services provided. Overall, sentiment towards Rubbics reflects satisfaction with the cost-effectiveness and quality of their offerings, with no significant areas for improvement mentioned.Was this helpful?
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UndisclosedUndisclosed10,000+Sacramento, CA
Services provided
10% Customer Service Outsourcing9% AI Consulting9% CRM Consulting and SI +8 services9% Call Center Services9% Content Moderation Services9% Cybersecurity9% Digital Strategy9% Generative AI9% IT Managed Services9% IT Strategy Consulting9% Social Media MarketingSee all 1 projectsModSquad provides customer service by handling consumer inquiries through calls and emails for various businesses. Reviews highlight their timely deliveries, high customer satisfaction, and agility in scaling resources. Overall, ModSquad is noted for its good value, cultural fit, and impressive project management, though there were minor communication issues related to compliance.
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$1,000+$200 - $300 / hr2 - 9Tampa, FL
Services provided
40% Custom Software Development20% Business Consulting20% Digital Engineering +2 services15% Back Office Outsourcing5% Document Digitization & ManagementSee all 2 projectsAreon Labs is a technology solutions company specializing in automation and efficiency improvements for post-sales processes. Their integration of CRM, Slack, and note-taking tools has been praised for saving clients 30-45 minutes daily and enhancing sales metrics visibility. With 100% positive feedback, clients commend Areon Labs for their project management, timely delivery, and exceeding expectations.
Reviews mention Exceeds expectations
Areon Labs consistently exceeds client expectations, as evidenced by their successful automation of the post-sales call process for Founded by Few. Clients commend their timely delivery and ability to enhance workflow efficiency, saving significant time daily. The collaboration is noted for its strong communication and outstanding support, with clients appreciating the team's commitment to going the extra mile. Overall, feedback highlights Areon Labs as a reliable partner that delivers exceptional results without any identified areas for improvement.-
Call Summary Generator Dev for Founders’ Community
5.0 Apr 22, 2026Areon Labs has delivered on time and above and beyond all expectations. We communicate via virtual meetings, emails, and messaging apps. Areon Labs' overall support, ideation, and execution are impressive. They do more than they say they'll do and always go the extra mile.
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Industry Experience
Areon Labs has demonstrated expertise in the Consumer Products & Services and Business Services sectors, receiving positive feedback for their automation of post-sales processes and integration of tools like CRM and communication platforms. Clients praised their clear communication, prompt delivery, and ability to enhance workflow efficiency, resulting in significant time savings and improved team collaboration. Overall, Areon Labs is well-suited for clients seeking robust automation solutions in these industries.
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Business services Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Areon Labs for delivering exceptional value for money. One client noted significant time savings of 30-45 minutes daily and improved workflow efficiency, attributing these gains to Areon Labs' effective solutions. Another highlighted their straightforward communication and timely delivery, emphasizing that the team's performance exceeded expectations. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of service provided, with no reported areas for improvement.Was this helpful?
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$1,000+< $25 / hr50 - 249Miami, FL
Services provided
55% Customer Service Outsourcing25% Back Office Outsourcing10% Call Center Services +1 service10% Sales OutsourcingBetter Support is a Customer Service Outsourcing company located in Miami, Florida. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Chicago, IL
Services provided
15% AI Agents15% Content Marketing15% Email Marketing +4 services15% Sales Outsourcing15% Search Engine Optimization15% Social Media Marketing10% Pay Per ClickSee all 1 projectsBizzBuzz.AI is a digital marketing services company specializing in marketing automation and data analysis to enhance productivity and efficiency. Client feedback highlights a 30% reduction in manual tasks and a 20% increase in lead conversion, with 85% adoption of their systems. Clients commend their project management and responsiveness, though some suggest more detailed training on advanced features.
Industry Experience
BizzBuzz.AI has proven expertise in the Information Technology sector, specifically in digital marketing services. Clients noted significant improvements in marketing automation and data analysis, achieving a 30% reduction in manual tasks and a 20% increase in lead conversion. The company is recognized for its strong project management and responsive support, making them a suitable choice for organizations seeking efficiency and productivity enhancements in their marketing operations.
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Clients have praised BizzBuzz.AI for providing good value for cost, noting that their services led to significant efficiency improvements, including a 30% reduction in manual tasks and a 20% increase in lead conversions. The project management was described as strong, with all deliverables completed on schedule and a highly responsive team. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of service, although suggestions for enhanced training were noted.Was this helpful?
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$50,000+$25 - $49 / hr250 - 999St. Louis, MO
Services provided
90% Customer Service Outsourcing10% Back Office OutsourcingCustomer Direct, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Back Office Outsourcing, and is midsize.
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UndisclosedUndisclosed2 - 9Troy, NY
Services provided
80% Market Research20% Sales OutsourcingSee all 2 projectsTen Talents is a consulting company specializing in data analysis, market research, and business development strategies. The overall feedback is overwhelmingly positive, with 100% of reviewers praising their attention to detail, responsiveness, and specialized knowledge. Clients appreciate their ability to deliver on time and surpass expectations, highlighting their alignment with company values and budget constraints.
Reviews mention Exceeds expectations
Orchestra has consistently exceeded client expectations, as evidenced by a review highlighting their exceptional project management and responsiveness. The client praised Orchestra for delivering high-value outcomes, including a robust enterprise pipeline and effective staff training on AI tools. They noted the company's specialized knowledge and ability to leverage tools for extraordinary value, leading to a perfect performance rating of 10/10, with no suggested areas for improvement.-
Data Collection & Analysis for Management Consulting Firm
5.0 Apr 10, 2024Ten Talents performed far beyond expectations. Our project manager was extremely responsive at all times. Ten Talents had specialized knowledge of tools and their use that our team had no awareness of. They exploited these tools, providing extraordinary value.
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Industry Experience
Orchestra has demonstrated expertise in various industries, particularly in consulting and HR. Clients from consulting firms praised their data collection and analysis capabilities, noting high responsiveness and extraordinary value through specialized knowledge. In the HR sector, they helped improve sales efforts by enhancing pipeline opportunities and conducting market research. Overall, their strengths lie in delivering thorough, detail-oriented solutions that drive measurable results and foster strong client relationships.
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Other industries ConsultingWas this helpful?
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Clients consistently highlight Orchestra's competitive pricing and strong value for money. One client noted that the company's pricing fit their budget while also providing great value, stating, 'Good value for cost.' Another client emphasized that the team exceeded expectations and delivered high-value outcomes, showcasing their cost-effectiveness. Overall, the sentiment reflects satisfaction with the balance of cost and the quality of service provided.Was this helpful?
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$1,000+Undisclosed2 - 9Irvine, CA
Services provided
20% Back Office Outsourcing20% Branding20% Content Writing Services +2 services20% Search Engine Optimization20% Social Media MarketingSee all 2 projectsV-Factor Social is a digital marketing agency specializing in social media strategy, SEO, and content creation. Reviewers commend their ability to enhance brand visibility and drive measurable results, such as a 20% increase in organic traffic and significant social media growth. The company is praised for its creativity, personalized service, and effective project management, with 100% of reviews highlighting their exceptional client support and outcome-focused approach.
Reviews mention Results-oriented
Clients commend V-Factor Social for their results-oriented approach, highlighting a 20% increase in organic traffic and 50 new qualified leads per month as key outcomes. Their effective project management ensured timely delivery and responsiveness to client needs, demonstrating a commitment to measurable success. Notably, clients appreciated the combination of creativity with data-driven strategies, which effectively aligned with their specific objectives and fostered significant business growth.-
Content, SEO & Digital Mktg Services for Construction Firm
5.0 Oct 2, 2024The agency demonstrated strong project management by consistently delivering items on time, adhering to agreed deadlines, and proactively communicating progress throughout the project. They employed clear timelines and milestones, using project management tools like Trello or Asana to track tasks and ensure all deliverables were met as scheduled. Their responsiveness to our needs was exceptional. They quickly adapted to changes in project scope, offered solutions to challenges, and maintained regular check-ins via email or video calls. They also provided timely updates, ensuring alignment with our goals and making any necessary adjustments based on feedback. This effective coordination ensured that the project stayed on track, met key objectives, and maintained high client satisfaction throughout.
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Content, SEO & Digital Mktg Services for Construction Firm
5.0 Oct 2, 2024What stood out most about this company was their ability to seamlessly integrate creativity with data-driven strategies. They uniquely combined a deep understanding of digital trends with innovative content ideas, ensuring that every campaign was both engaging and highly optimized for performance. Their commitment to measurable results—whether through lead generation, SEO rankings, or conversion rates—showed a clear focus on driving growth for our business.
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Industry Experience
V-Factor Social has demonstrated expertise primarily in the real estate and construction industries. In real estate, they have successfully enhanced social media presence, resulting in significant client acquisition and brand establishment. Their work in construction focused on increasing digital visibility through SEO and content marketing, achieving notable improvements in traffic and lead generation. Overall sentiment is highly positive, highlighting their tailored strategies, creativity, and commitment to measurable outcomes, making them a strong fit for businesses looking to grow in these sectors.
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Real estate ConstructionWas this helpful?
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Clients commend V-Factor Social for providing good value for money, often citing their pricing as fitting well within budget constraints. One client noted the 'great culture fit' and 'good value for cost,' while another emphasized their commitment to measurable results and tailored strategies. Overall, client sentiment reflects satisfaction with the cost-effectiveness of the services, indicating that V-Factor Social delivers quality outcomes that align well with client expectations and financial considerations.Was this helpful?
More responsive than most other service providers
Get in TouchV-Factor Social is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999San Ramon, CA
Services provided
50% Digital Asset Management50% Document Digitization & ManagementARC Facilities is a midsize Document Digitization & Management and Digital Asset Management company. Launched in 2016, the team offers Document Digitization & Management and Digital Asset
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$1,000+$100 - $149 / hr10 - 49Westford, MA
Services provided
50% IT Managed Services30% Cybersecurity10% Customer Service Outsourcing +1 service10% IT Strategy ConsultingSee all 1 projectsEkaru is an IT support company that provides comprehensive solutions for system setup, infrastructure management, and IT troubleshooting. Feedback highlights their reliable service and effective project management, with 100% positive comments on timeliness and communication. Clients appreciate their proactive engagement, as evidenced by the owner's personal support during business events.
Industry Experience
Ekaru has demonstrated strong expertise in the financial services industry, providing reliable IT support for CPA firms. Clients highlight their responsiveness, project management capabilities, and communication skills. Ekaru's strengths include efficient system setup, timely support, and proactive engagement, making them a strong fit for businesses requiring robust IT infrastructure and ongoing support. Overall sentiment in this industry is highly positive, with clients recommending Ekaru for their commitment and effective service.
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Financial servicesWas this helpful?
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Clients generally perceive Ekaru's services as offering good value for money, with one client noting an investment of around $25,000 over five years for comprehensive IT support. The base service fee is approximately $80 per month, with additional costs for specific projects. Timeliness and responsiveness are highlighted as significant strengths, especially during critical periods like tax season. Clients recommend Ekaru for their effective communication and support, emphasizing the importance of upfront costs for long-term efficiency.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Boston, MA
Services provided
50% IT Managed Services10% Call Center Services10% Cloud Consulting & SI +3 services10% Cybersecurity10% IT Staff Augmentation10% IT Strategy ConsultingSee all 2 projectsIntegral Computer Consultants is an IT support and services company specializing in staff onboarding and on-call troubleshooting for businesses. The reviews indicate a high satisfaction rate, with clients appreciating their ability to provide consistent, round-the-clock support. While pricing was noted as somewhat higher, the quality and reliability of their service were seen as valuable assets.
Industry Experience
Integral Computer Consultants has demonstrated strong expertise in the Sports industry by providing comprehensive IT support, including mobile network management and on-call assistance. Clients appreciate their responsiveness and the ability to tailor solutions to specific needs, enhancing operational efficiency. The overall sentiment is positive, highlighting strengths in customer service and technical knowledge. Potential clients in the Sports sector can expect reliable support tailored to high-tech training environments.
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SportsWas this helpful?
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Integral Computer Consultants is perceived as a valuable partner, providing reliable IT support for onboarding and troubleshooting. Clients appreciate their expertise and responsiveness, noting the effectiveness of their service package. However, feedback indicates that their pricing may be higher than some competitors, with one client mentioning, 'They quoted us a little higher than some other companies.' Overall, clients feel that the quality of service justifies the cost, emphasizing the importance of dependable support.Was this helpful?
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$1,000+Undisclosed2 - 9Golden, CO
Services provided
20% Demand Generation Marketing20% Direct Marketing20% Sales Outsourcing +3 services15% AI Agents15% Account-Based Marketing10% Business ConsultingSee all 3 projectsExitVision is a growth marketing agency specializing in lead generation and sales counseling through targeted cold email campaigns. Across reviews, 100% of clients highlight their effectiveness and communication, with significant outcomes like consistent calls and warm leads. Clients commend Mike's responsiveness and transparency, with no suggested improvements.
Reviews mention Communicative
Clients have praised ExitVision for their exceptional communication skills, particularly highlighting Mike's timely responses and proactive updates on campaign progress. One client noted, "Mike is very timely and quick to respond," emphasizing the trust established through consistent communication via Slack. Another client appreciated Mike's communicative nature, stating, "Not only that, but what he does actually works." Overall, the sentiment regarding ExitVision's communication is overwhelmingly positive, indicating a strong alignment with client needs.-
Email Marketing & Lead Generation for Content Agency
5.0 Aug 1, 2025Mike is very timely and quick to respond. He communicates with me about what’s going on in our campaign. We can simply trust that he’s doing what he told us and helping us get our business in front of more of the right people. We communicate via Slack.
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Email Marketing & Lead Generation for Content Agency
5.0 Aug 1, 2025Mike is fast and communicative. I knew he was this way as a person, but it’s even better seeing it when we work with him. Not only that, but what he does actually works.
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Industry Experience
ExitVision has demonstrated expertise primarily in the Advertising & Marketing and Media industries, providing tailored lead generation and growth marketing solutions. Clients commend their hands-on approach, responsiveness, and ability to drive measurable success, such as generating warm leads and establishing strong online presences. Overall sentiment across industries reflects high satisfaction with ExitVision's innovative strategies and commitment to client success, making them a valuable partner for companies seeking growth in these sectors.
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Media Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend ExitVision for their exceptional value relative to cost. One client noted the pricing fit their budget while also emphasizing the 'good value for cost' received. Another highlighted their innovative approach and dedication to client success, reinforcing the sentiment that they are not just another client. Overall, feedback suggests that ExitVision delivers significant results and support, making them a worthwhile investment for businesses seeking growth.Was this helpful?
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$1,000+< $25 / hr250 - 999Sterling, IL
Services provided
50% Back Office Outsourcing20% Graphic Design10% Customer Service Outsourcing +2 services10% Finance & Accounting Outsourcing (FAO)10% Supply Chain ManagementLogan IT INC is a midsize Back Office Outsourcing company. They offer Back Office Outsourcing and Graphic Design and were launched in 2015.
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$5,000+$150 - $199 / hr10 - 49West Chester, PA
Services provided
40% ERP Consulting and SI30% ECM Consulting and SI10% AI Consulting +2 services10% Application Management & Support10% Document Digitization & ManagementSee all 2 projectsVerbella CMG is an ERP and content management solutions provider, renowned for its expertise in Kofax and SAP systems. Across reviews, 100% of clients praised their technical expertise, swift implementation, and responsive customer service. Clients appreciate their cost efficiency and integrity, with no significant areas for improvement noted.
Reviews mention Accessible
Clients consistently commend Verbella CMG for their accessibility and personalized support. One client noted, 'You feel like you’ve got your own personal person' rather than dealing with a large company. The owner, John Walls, is praised for his availability and quick responses, with feedback indicating that 'everything has run smoothly for four years.' Overall, the sentiment reflects high satisfaction with Verbella's attentive and responsive service.-
Floor Covering Manufacturer ECM Implementation
5.0 Aug 27, 2013John[owner of Verbella CMG] is often available by phone and everything has run smoothly for four years. Verbella hasn’t had to come in and fix the system at all since implementation.
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Industry Experience
Verbella CMG has demonstrated strong expertise in the construction and consumer products industries, receiving positive feedback for their user-friendly ERP interfaces and excellent OCR capabilities. Clients noted their effective automation of accounts payable processes, substantial time savings, and high-quality support. Overall sentiment highlights Verbella's technical proficiency, integrity, and a personalized approach to service, making them a suitable partner for projects requiring efficient invoice processing and content management.
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Other Industry Consumer ProductsWas this helpful?
Average Project Cost Breakdown
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Clients consistently commend Verbella CMG for providing excellent value for money, highlighting their competitive pricing and effective solutions. One client noted that Verbella's owner managed a project alone, achieving results in two days at a fraction of the cost compared to competitors requiring multiple employees. Another client appreciated the significant time and resource savings, stating that Verbella's implementation led to reduced staffing needs and eliminated extensive paperwork, ultimately delivering substantial efficiency improvements.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Happy Valley, OR
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingSecurus Contact Systems is a phone answering service. Launched in 2012, the firm is in Happy Valley, Oregon. Their services include Call Center Services and Sales Outsourcing.
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$25,000+< $25 / hr10 - 49Wilmington, DE
Services provided
45% Recruiting20% Recruitment Process Outsourcing20% Staffing +1 service15% Sales OutsourcingSee all 1 projectsTechNinja LLC is a sales and account management company noted for significantly enhancing customer experience and operational cost-efficiency. Feedback highlights their punctuality and eagerness to assist, resulting in nearly non-existent customer complaints and a fivefold increase in customer retention. Reviewers unanimously praise their service, with an implied 100% positive sentiment.
Industry Experience
TechNinja LLC has demonstrated significant expertise in the Advertising & Marketing industry, particularly in providing sales and account management services. Clients have praised their ability to enhance customer experience and reduce operational costs, achieving remarkable growth and customer retention improvements. The overall sentiment reflects strong satisfaction, with clients emphasizing the team's reliability, effective communication, and alignment with organizational values. TechNinja LLC is well-suited for businesses seeking to optimize their sales processes and enhance customer satisfaction.
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Advertising & marketingWas this helpful?
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Clients have expressed high satisfaction with TechNinja LLC's pricing and overall value, noting that the company's services fit their budget while delivering significant results. One client highlighted that they saved nearly three times their expected costs and achieved remarkable improvements in customer retention and error margins. Overall, the sentiment reflects that TechNinja LLC offers excellent value for money, aligning well with client expectations and needs.Was this helpful?
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$5,000+$50 - $99 / hr50 - 249Fremont, CA
Services provided
15% IT Strategy Consulting10% Cloud Consulting & SI10% IT Staff Augmentation +13 services5% BI & Big Data Consulting & SI5% Back Office Outsourcing5% Business Continuity Management5% CRM Consulting and SI5% Custom Software Development5% Customer Service Outsourcing5% Cybersecurity5% E-Commerce Development5% ERP Consulting and SI5% IT Managed Services5% Mobile App Development5% Other IT Consulting and SI5% Web DevelopmentSee all 2 projectsSilicon Networks is an IT managed services and software development company specializing in optimizing cloud infrastructure. According to reviews, 100% of feedback is positive, highlighting their professionalism, commitment, and skill. Clients praise their ability to deliver projects on time and within budget, noting their trustworthiness and dedication.
Industry Experience
Silicon Networks has demonstrated expertise primarily in the Software industry, where they have excelled in optimizing cloud infrastructure for clients. Feedback highlights their professionalism, skilled project management, and commitment to delivering projects ahead of deadlines. Clients note substantial improvements, including cost reductions and effective communication. Overall, the sentiment is highly positive, indicating that Silicon Networks is a suitable partner for software development and IT managed services projects.
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SoftwareWas this helpful?
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Clients generally perceive Silicon Networks as offering strong value for money, particularly highlighted by a CEO who noted significant monthly budget reductions following their optimization services. Feedback emphasizes the company's professionalism, commitment, and timely delivery, with one client stating they completed the project ahead of schedule without any issues. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided by Silicon Networks.Was this helpful?
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$1,000+$25 - $49 / hr10,000+New York, NY
Services provided
20% Back Office Outsourcing15% Business Consulting15% Document Digitization & Management +7 services15% Finance & Accounting Outsourcing (FAO)10% Financial Consulting5% Branding5% Content Writing Services5% Language Interpretation5% Market Research5% Print DesignWilliams Lea, An RRD Company is a Back Office Outsourcing company. Launched in 1820, the firm specializes in Back Office Outsourcing and Document Digitization & Management.
Read moreSee All Locations (2)New York, NY
535 8th Avenue
New York, NY 100181001 - 2000
+1 212 351 9000
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$1,000+$100 - $149 / hr10 - 49Las Vegas, NV
Services provided
35% IT Managed Services10% Call Center Services10% Cloud Consulting & SI +5 services10% Cybersecurity10% IT Staff Augmentation10% IT Strategy Consulting10% Unified Communications Consulting & SI5% Other IT Consulting and SISee all 2 projectsHealthy Technology Solutions is an IT services provider specializing in comprehensive technology management, hosting, and consulting, particularly for healthcare organizations. Reviews indicate a high satisfaction rate, with approximately 90% of feedback highlighting their reliability, cost-effectiveness, and personalized service. Clients appreciate their proactive security measures and efficient problem resolution, despite some past staffing challenges.
Reviews mention Well-organized projects
Clients have consistently praised Healthy Technology Solutions (HTS) for their well-organized project management, noting their effective communication and swift problem resolution. For instance, one client highlighted HTS's ability to fix network issues within the same business day. The team is described as flexible and accommodating, tailoring their services to client needs, which fosters a strong, trusting relationship. Overall, the sentiment reflects confidence in HTS's capabilities and commitment to client satisfaction.-
IT Services & Tech Support for Primary Care Practice
5.0 Jun 24, 2021HTS performs amazingly well, and the team is well organized. There might be some kinks here and there, but nothing big usually occurs. To communicate, we use phone calls, emails, and chats.
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Industry Experience
Healthy Technology Solutions has demonstrated expertise primarily in the healthcare industry, providing IT services to medical practices and dermatology clinics. Client feedback emphasizes their reliability, personalized service, and responsiveness, particularly in navigating challenges such as the transition to telemedicine during the pandemic. Overall sentiment across reviews highlights their strong relationship-focused approach, competitive pricing, and in-depth understanding of healthcare compliance needs, making them an ideal partner for healthcare organizations seeking robust IT solutions.
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HealthcareWas this helpful?
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Clients frequently commend Healthy Technology Solutions for their cost-effectiveness and overall value. One client noted they reduced costs to a third of their previous expenses while providing reliable service. Another highlighted that despite lower pricing compared to competitors, HTS delivered exceptional service quality and support. Overall, the sentiment reflects a strong appreciation for the balance of affordability and high-quality service, emphasizing that clients feel secure and well-supported without overspending.Was this helpful?
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$1,000+< $25 / hr10 - 49Orlando, FL
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingSolveX BPO is a Back Office Outsourcing company. They are located in Orlando, Florida and have small team of experts. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
25% Back Office Outsourcing25% E-Commerce Development25% Ecommerce Marketing +1 service25% Pay Per ClickSee all 8 projectsThe Amazon Maestro is an e-commerce solutions provider specializing in Shopify store development and marketplace management. They generally receive positive feedback for their expertise in e-commerce, responsiveness, and timely project execution, with 80% of reviews highlighting their professionalism and attention to detail. However, one review (20%) expressed dissatisfaction, warning against engaging with the company.
Reviews mention Well-organized projects
Clients have consistently praised The Amazon Maestro for their well-organized project management, highlighting their ability to deliver tasks on time and maintain clear communication throughout the project. One client noted, 'Their project management was very organized and professional,' and appreciated the quick responses to inquiries and changes. Overall, the sentiment reflects a strong confidence in the company's structured approach and commitment to client success.-
Shopify Store for Plastic Products Manufacturer
5.0 Oct 8, 2025Their project management was very organized and professional. They delivered all tasks on time and kept me updated at every stage. Whenever I had a question or needed a change, they responded quickly and made the required adjustments without any delay.
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Industry Experience
The Amazon Maestro has showcased strong expertise primarily in the eCommerce sector, particularly with Shopify and marketplace integrations (e.g., Amazon, Walmart, eBay). Clients praise their professionalism, project management, and ability to enhance online sales and visibility. In manufacturing, they effectively set up and promoted Shopify stores, leading to increased traffic and sales. Overall sentiment is positive in eCommerce, while concerns arose from a single negative review. Their strengths lie in eCommerce strategy, optimization, and strong client communication.
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eCommerce ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive The Amazon Maestro as providing good value for cost, with multiple reviews highlighting that their pricing aligns well with budget expectations. For instance, one client noted, 'Pricing fit our budget' and 'Good value for cost.' However, there was a stark contrast in feedback, as one reviewer expressed severe dissatisfaction, labeling the company as a 'SCAM' and criticizing their reliability. Overall, while many clients appreciate the cost-effectiveness, there are significant concerns regarding service quality.Was this helpful?
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$1,000+$100 - $149 / hr10 - 49Lakeville, MA
Services provided
50% IT Managed Services15% Cybersecurity15% IT Staff Augmentation +2 services10% Call Center Services10% Cloud Consulting & SISee all 2 projectsDatalyst LLC is an IT services company specializing in comprehensive technical support, network management, and system migrations. Clients commend their expertise and responsive customer service, with 100% of reviewers highlighting their efficient workflow and adaptability. While praised for their technical proficiency, some suggest improved communication during transitions. Overall feedback is highly positive, reflecting a strong reputation in IT solutions.
Reviews mention Flexible
Clients have expressed a positive sentiment towards Datalyst LLC's flexibility in project execution. One reviewer highlighted their 'expertise and ability to make sensible changes as the project moved forward,' indicating adaptability to evolving needs. Additionally, the company was commended for working effectively around the client's schedule, showcasing their commitment to accommodating client requirements. Overall, feedback reflects a strong appreciation for Datalyst's responsive and flexible approach to project management.-
Citrix Setup & Support for Nonprofit
5.0 Oct 7, 2020The expertise and ability to make sensible changes as the project moved forward. They worked well around our schedule.
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Industry Experience
Datalyst LLC has garnered positive feedback across diverse industries, notably real estate and nonprofit sectors. In real estate, they excel in outsourced IT management, facilitating system upgrades and ensuring operational efficiency. Clients appreciate their responsiveness and project management. Within the nonprofit sector, they effectively supported Citrix implementations, enhancing mobility for workers. Overall, Datalyst LLC is recognized for their expertise, strong communication, and adaptability, making them a valuable partner for clients in these industries.
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Real estate NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Datalyst LLC as providing good value for money, with annual costs ranging from $80,000 to $100,000. A CFO highlighted their responsiveness and effective management, which contributes to a smooth operational experience. However, some clients suggested improvements in communication regarding software transitions. Overall, the sentiment is positive, with clients appreciating the quality of service relative to the investment made.Was this helpful?
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$25,000+Undisclosed250 - 999Anaheim, CA
Services provided
75% Back Office Outsourcing25% Business ConsultingFounded in 1996, Consolidated Analytics is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Business Consulting.
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UndisclosedUndisclosed250 - 999Woodbridge Township, NJ
Services provided
100% Back Office OutsourcingSee all 1 projectsTranscure provides Electronic Medical Record (EMR) and Electronic Health Record (EHR) solutions that are highly integrated and user-friendly. Reviewers consistently highlight Transcure's professionalism, timely project management, and effective communication. The company is praised for its seamless and comprehensive healthcare technology services.
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$1,000+< $25 / hr50 - 249Las Vegas, NV
Services provided
59% Call Center Services28% Customer Service Outsourcing13% Back Office OutsourcingGlobal Services BPO is a Las Vegas, Nevada-based phone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed2 - 9Atlanta, GA
Services provided
20% AI Agents20% AI Consulting20% AI Development +3 services20% Generative AI10% Document Digitization & Management10% Low/No Code DevelopmentSee all 1 projectsCloudNSite is a technology services company specializing in custom AI-powered solutions for client management and lead generation. Reviews highlight their exemplary project management and client communication, leading to a 38% increase in sales for clients. With 100% positive feedback, reviewers commend their solution-oriented approach and timely delivery.
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List of the Top 15 United States BPO Services
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
35.3/40.018.6/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
34.8/40.019.4/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
33.6/40.019.2/20 Reviews10/10 Clients & Experience4.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
32.9/40.017.2/20 Reviews9.2/10 Clients & Experience6.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Afton, WY
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32.4/40.019/20 Reviews7.1/10 Clients & Experience6.2/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
32.3/40.016.8/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
31.3/40.017.4/20 Reviews8.7/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
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31/40.020/20 Reviews4.6/10 Clients & Experience6.4/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
Undisclosed< $25 / hr250 - 999West Hollywood, CA
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30.8/40.017/20 Reviews9/10 Clients & Experience4.9/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
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30.6/40.017/20 Reviews9.5/10 Clients & Experience4.1/10 Market PresenceService focus
100% Back Office Outsourcing -
$25,000+Undisclosed1,000 - 9,999Ogden, UT
Ability to deliver
30.2/40.016.2/20 Reviews9.7/10 Clients & Experience4.4/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
30.2/40.016/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
30.1/40.016.6/20 Reviews9.4/10 Clients & Experience4.1/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
30/40.016/20 Reviews9.6/10 Clients & Experience4.4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
29.8/40.013.6/20 Reviews9.4/10 Clients & Experience6.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
29.8/40.016.8/20 Reviews10/10 Clients & Experience3/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
29.1/40.016/20 Reviews9.2/10 Clients & Experience3.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+< $25 / hr1,000 - 9,999Duluth, GA
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28.9/40.016.2/20 Reviews8.7/10 Clients & Experience4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
33.7/40.018.6/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
30.3/40.017.4/20 Reviews8.2/10 Clients & Experience4.7/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$5,000+Undisclosed50 - 249Laguna Beach, CA
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34.2/40.020/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
28.2/40.014/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
36/40.020/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+$25 - $49 / hr10 - 49Norristown, PA
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31.2/40.018.8/20 Reviews8.6/10 Clients & Experience3.9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
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27.6/40.020/20 Reviews3.3/10 Clients & Experience4.4/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
29.5/40.015.6/20 Reviews9.7/10 Clients & Experience4.3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$25,000+Undisclosed250 - 999Orem, UT
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27.3/40.016.2/20 Reviews6.4/10 Clients & Experience4.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+Undisclosed250 - 999Austin, TX
Ability to deliver
31.8/40.017.4/20 Reviews8.4/10 Clients & Experience5.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Newport Beach, CA
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85% Back Office Outsourcing15% Other -
$50,000+Undisclosed1,000 - 9,999Margate, FL
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26.8/40.014.6/20 Reviews6.9/10 Clients & Experience5.3/10 Market PresenceService focus
85% Back Office Outsourcing15% Other
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U.S. BPO FAQs
A U.S.-based BPO company manages specific business functions on behalf of another organization — handling work that's essential but outside a company's core focus. Common services include customer support and call center operations, back-office processing, data entry and document management, and healthcare claims processing. The scope can be narrow, like a single function, such as invoicing, or broad, like an entire department operating under your brand.
Working with a U.S.-based BPO firm offers practical advantages over offshore alternatives — the same time zone, the same language, and often the same regulatory environment. For healthcare and financial services companies, U.S.-based providers are more likely to hold relevant compliance certifications — HIPAA, SOC 2, PCI-DSS — already.
For customer-facing work, many businesses find that American consumers prefer domestic support. That said, U.S. BPO rates run higher than offshore options, so the trade-off is typically quality and compliance over pure cost savings. Many U.S.-based BPOs also blend onshore account management with offshore or nearshore delivery, so it's worth asking explicitly about the delivery model.
BPO pricing varies widely thanks to factors like service type, volume, and contract structure. According to Clutch pricing data, agent-based work (customer support, call center) typically runs $25 – $75 per hour. Meanwhile, dedicated-team and full back-office contracts range from $5,000 to well over $50,000 per month.
Services priced by transaction volume — data processing, payroll runs — will look different again. Ask for itemized breakdowns from any provider you're seriously evaluating; opaque or all-in pricing with no line items is a common red flag.
Start with the specific function you're outsourcing, not a generic "BPO" search — the right firm for call center work looks very different from the right firm for healthcare claims processing. It’s essential to carefully evaluate key factors like industry experience, compliance credentials relevant to your business, technology stack, and transition support.
Then, browse through Clutch to assess overall star ratings of reviews that describe how providers handled errors and communication under pressure. Maximize the directories and filters available to streamline your search for the ideal partner.
- SLA guarantees without explanation of how they're measured or enforced.
- Contracts that make it difficult to scale down or exit.
- Providers who can't describe their quality assurance process clearly.
- Pricing that seems unusually low for the stated scope.
It’s worth noting that cut-rate BPO often means high agent turnover and inconsistent output quality. Also ask whether the firm's "U.S.-based" footprint means all agents are onshore, or whether management is in the U.S. but delivery is offshore without disclosure.
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