Top BPO Companies in Orange County
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306 Companies
List of the Top Orange County BPO Services
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$50,000+Undisclosed1,000 - 9,999Serves Orange County, CAServices provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 4 projectsROI CX Solutions is a customer support management company that excels in enhancing customer satisfaction and streamlining support processes. With over 80% of reviews highlighting their flexibility, responsiveness, and efficiency, they have consistently improved key metrics such as first response time, call handling, and customer satisfaction. Despite initial recruitment challenges, their adaptability and commitment to client needs remain commendable.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, ROI CX Solutions has received positive feedback for significantly improving customer support operations, achieving a 25% reduction in first response time and increasing customer satisfaction scores. Clients commend their flexibility, effective communication, and ability to adapt to specific needs. However, suggestions for improvement include a more proactive approach to training and early check-ins to enhance alignment. Overall, the sentiment is favorable, highlighting their contributions to operational efficiency and customer retention.Was this helpful?
Industry Experience
ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
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Consumer products & services Medical Hospitality & leisure RetailWas this helpful?
More responsive than most other service providers
Get in TouchROI CX Solutions is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr1,000 - 9,999Serves Orange County, CAServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Accommodating
The feedback regarding Hugo's accommodating nature is overwhelmingly positive. Clients consistently highlight Hugo's adaptability and responsiveness to their specific needs. For instance, one client noted their 'remarkable adaptability' and 'customized approach' throughout the partnership. Another client emphasized Hugo's ability to align with their company culture, enhancing collaboration. Overall, the sentiment reflects a strong appreciation for Hugo's commitment to providing tailored solutions and maintaining open lines of communication, contributing significantly to client satisfaction.-
Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded.
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Customer Support for FinTech Organization
5.0 Aug 23, 2023Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner. Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance.
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Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+Undisclosed250 - 999Serves Orange County, CAServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.
Reviews mention Transparent
The feedback regarding transparency is overwhelmingly positive, highlighting Top Customer Service's organized project management and clear communication. Clients noted that weekly progress meetings ensured a transparent workflow, with all deliverables consistently meeting deadlines. One client remarked on their responsiveness and adaptability, praising how quickly they incorporated feedback. While they suggested improvements in documentation, the overall sentiment underscores a strong commitment to transparent practices throughout the project.-
Customer Support Portal Dev & Design for Appliance Repair Co
5.0 Dec 6, 2025Project management was very organized. Top Customer Service provided a clear timeline and milestone schedule, and each deliverable was delivered on or before the agreed deadlines. Weekly progress meetings helped keep things transparent.
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16 of 16 reviews are 5 stars$50,000 – $199,999 avg. project costRead 16 Recent ReviewsReviewed 16 times in the past 6 months
In the last six months, clients have consistently praised Top Customer Service for their professionalism, responsiveness, and ability to enhance communication workflows. Specific feedback highlights improved response times and reduced missed inquiries, notably for businesses like Sea View Dental Center and Capilano Daycare. Clients appreciated the team's adaptation to brand voices, leading to a more organized customer experience. While some suggested more proactive strategies for content and customer engagement, overall sentiment remains highly positive.Was this helpful?
Industry Experience
Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services GovernmentWas this helpful?
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This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$100,000+Undisclosed10,000+Serves Orange County, CAServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Results-oriented
Clients consistently express satisfaction with TDCX's results-oriented approach. Notably, one reviewer highlighted a significant improvement in customer satisfaction rates, with three markets ranking among the top five for customer voice. Another client emphasized the seamless integration of TDCX's services, noting that their service quality matched internal representatives. Overall, feedback underscores TDCX's commitment to achieving measurable outcomes and their proactive responsiveness to client needs.-
Call Center Services for Premium Coffee Brand
5.0 Apr 24, 2022With the help of TDCX, we see a significant improvement in our customer satisfaction rate. 3 of our markets ranked the top 5 best customer voice and mystery contact score within the company.
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Call Center Services for Luxury E-Commerce Company
5.0 Apr 8, 2022We conduct mystery calls that prove their quality levels are the same as ours. Additionally, we have other KPIs such as productivity — in all metrics, they’re very much in line with our team.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Services provided
80% Sales Outsourcing10% Call Center Services10% Email MarketingSee all 56 projectsLevelUp Leads is a lead generation company specializing in outbound sales development and cold calling services. Reviews on Clutch.co highlight their effectiveness in delivering high-quality leads and enhancing sales pipelines, with 100% of reviews noting their strong project management and responsiveness. Clients commend their adaptability and ability to integrate seamlessly with existing teams, with 90% mentioning their flexibility and alignment with company values.
Reviews mention Innovative
Clients have expressed a strong sentiment of innovation regarding LevelUp Leads, highlighting their 'holistic approach' and the use of 'innovative tools' in project management. One CEO noted the company's ability to refine their Ideal Customer Profile and build a comprehensive lead list, which significantly improved lead quality and conversion rates. The systematic and collaborative project management style, coupled with flexibility and effective communication, underscores LevelUp Leads' commitment to delivering innovative solutions tailored to client needs.-
Call Center Services for Legal Documentation Solutions Co
5.0 Jun 9, 2023The project management approach was flexible, allowing for adjustments based on feedback and insights to ensure the successful delivery of a refined ICP and a comprehensive lead list that aligned with the client's goals. The combination of experienced data researchers, innovative tools, and a rigorous validation process resulted in a comprehensive and high-quality lead list. The project management also stood out, with effective communication, regular updates, and a flexible approach that allowed for adjustments based on feedback.
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Industry Experience
LevelUp Leads has received positive feedback across various industries, including business services, eCommerce, insurance, hospitality, and education. Clients commend their lead generation expertise, adaptability to unique market needs, and strong project management skills. They have successfully delivered measurable outcomes such as increased qualified meetings and enhanced sales pipelines. Overall sentiment indicates that LevelUp Leads is particularly well-suited for companies seeking effective outbound sales strategies, especially in technology, manufacturing, and financial services.
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Financial services eCommerce Consulting Hospitality & leisure Manufacturing Software Sports IT Services Construction Food & Beverage Information technology Advertising & marketing Engineering Automotive Real estate Arts, entertainment & music Legal Other industries Insurance Business services EducationWas this helpful?
More responsive than most other service providers
Get in TouchLevelUp Leads is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Clients emphasize LevelUp Leads' strategic consulting, timely delivery, and value-driven approach in generating qualified leads and setting meetings for B2B growth.Read Local ReviewsWas this helpful?
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Undisclosed< $25 / hr250 - 999West Hollywood, CA
Services provided
50% Back Office Outsourcing50% Business ConsultingSee all 7 projectsVirtual Coworker is a company specializing in providing virtual assistant services for administrative, operational, and bookkeeping tasks. Across multiple reviews, clients commend their professionalism, efficiency, and responsive communication. Approximately 80% of reviews highlight their ability to improve workflow and productivity, while a small percentage suggest enhancements in the onboarding process and proactive communication. Overall, Virtual Coworker receives positive feedback for delivering quality and reliable support.
Reviews mention Efficient
The sentiment surrounding the efficiency of Virtual Coworker is overwhelmingly positive. Clients consistently noted improvements in task completion speed and overall workflow, with one client highlighting a 'noticeable improvement in productivity and time management.' Project management was described as 'well-organized and efficient,' with timely delivery of tasks and quick responses to requests. Clients appreciated the professionalism and adaptability of the team, contributing to a smoother collaboration and effective support for their business needs.-
Virtual Assistant Services for Furniture & Appliances Co
5.0 Apr 30, 2026Measurable outcomes from the project included improved task completion speed, reduced time spent on routine administrative work, and better overall workflow efficiency. Daily operations became more organized, with timely handling of emails, scheduling, and data entry tasks. As a result, I was able to focus more on core business activities, which improved productivity and contributed to smoother business performance.
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Virtual Assistant Services for Furniture & Appliances Co
5.0 Apr 30, 2026Their project management was well-structured and efficient. Tasks were delivered on time and in line with agreed expectations, with minimal delays. Communication was clear and consistent, and they responded promptly to my requests and feedback. Whenever adjustments were needed, they handled them professionally and ensured the work met my requirements without disrupting workflow.
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Back Office Outsoucing for Law Firm
5.0 May 4, 2026The project resulted in noticeable improvements in productivity and time management. Routine tasks were completed more quickly and efficiently, which allowed me to focus on higher-priority work. There was also a clear reduction in response time for emails and task completion, along with better organization of data and schedules.
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Back Office Outsoucing for Law Firm
5.0 May 4, 2026Their project management was well-organized and efficient. Tasks were clearly tracked, and everything was handled in a structured way. They consistently delivered items on time and kept me updated on progress.
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Accounting & Bookkeeping for Home Cleaning Company
5.0 May 6, 2026The project management was well-organized and efficient throughout the engagement. Deliverables were consistently provided on time, and any requests or adjustments were handled promptly and professionally. The team was responsive to my needs and maintained clear communication, making the overall process smooth and reliable.
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Industry Experience
Virtual Coworker has received positive feedback across various industries, including Legal, eCommerce, Consumer Products & Services, Healthcare, and Cleaning Services. Clients highlighted their strengths in managing administrative tasks, improving workflow efficiency, and providing reliable support. Notable outcomes included enhanced productivity, timely communication, and organized financial management. Overall sentiment is highly favorable, indicating a strong fit for businesses seeking dependable assistance in these sectors.
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Consumer products & services Other industries Legal eCommerce CleanersWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Virtual Coworker’s competitive pricing and excellent value for money. One client noted, "good value for cost," while another emphasized that the "pricing fit our budget." The overall sentiment indicates satisfaction with the cost-effectiveness of the services provided, leading to improved productivity and efficiency in their operations. Reviewers appreciated the timely delivery of tasks and professional support, reinforcing the perception that the services rendered were worth the investment.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$1,000+< $25 / hr10 - 49Huntington Beach, CA
Services provided
50% Sales Outsourcing25% Call Center Services25% Email MarketingSee all 10 projectsStartupr is a performance-driven outbound marketing agency specializing in lead generation and appointment setting. Across multiple reviews, Startupr received consistent praise for their efficient project management and ability to deliver quality leads, with a strong focus on precision targeting and iterative optimization. Approximately 100% of clients reported satisfaction with Startupr's results, highlighting their value-driven approach and cost-effective services.
Industry Experience
Startupr has demonstrated expertise across various industries, notably in Information Technology, Business Services, Advertising & Marketing, Medical, and Gaming. Clients commend their targeted outreach strategies, impressive lead generation, and structured project management. Overall sentiment is highly positive, with businesses appreciating their responsiveness and the quality of meetings generated. Startupr is particularly suited for companies seeking disciplined outbound programs that prioritize qualified opportunities over general lead volume.
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Design Software Medical Gaming Information technology Business servicesWas this helpful?
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This provider is fluent in 22 languages:
- Arabic
- Croatian
- Czech
- Dutch
- English
- Estonian
- Filipino
- Finnish
- French
- Georgian
- German
- Hebrew
This provider is available in 12 time zones:
- Gulf Standard Time (GST)
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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See All Locations (4)Huntington Beach, CA
19075 Fairmont Lane
Huntington Beach, CA 92648Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Services provided
60% Sales Outsourcing20% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Call Center ServicesSee all 119 projectsCallbox is a lead generation and sales support agency known for its ability to deliver high-quality leads and effective outreach strategies across various industries. The reviews highlight its strong customer engagement, flexibility, and high conversion rates, with 100% of reviewers acknowledging their reliability and precision in targeting the right audience. While a few suggest improvements in regional market strategies, overall feedback is overwhelmingly positive, emphasizing Callbox’s proficiency in enhancing clients’ sales pipelines.
Reviews mention Easy to reach
Clients have expressed a positive sentiment regarding Callbox's accessibility, noting that there is always someone available to assist. One client remarked, 'There is always somebody in the other line to help and sort things out,' highlighting their commitment to communication. Additionally, feedback indicates that the team is 'great in communication' and 'always willing to accommodate requests,' reinforcing their reputation for being easy to reach and responsive.-
Advertising & Marketing for Janitorial & Housekeeping Comp
4.0 Feb 8, 2021There is always somebody in the other line to help and sort things out. This ensures that communication is efficient and any issues can be quickly addressed, making them easy to reach.
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Industry Experience
Callbox has garnered positive feedback across various industries, including manufacturing, IT, and financial services. Clients consistently highlight their expertise in lead generation, appointment setting, and effective communication. The company excels in understanding unique business needs and adapting strategies accordingly. In sectors like healthcare and telecommunications, Callbox's targeted outreach has resulted in increased brand awareness and lead quality. Overall, their proficiency in multi-channel marketing and high-quality service makes them a strong fit for diverse industries seeking growth.
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Chemicals & Biotechnology Transportation Information technology Software Healthcare Manufacturing Design Supply Chain, Logistics, and Transport Financial services Business services Consulting Advertising & marketing Telecommunications Logistics & Supply Chain Construction Government Media Arts, entertainment & music Other Industry IT Services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Callbox highlights a generally positive sentiment regarding cost and value for money. Many clients appreciated the alignment of pricing with their budgets, noting the good value received for the cost. For instance, one client from Parker Software mentioned that Callbox's pricing fit their budget while delivering high-quality leads, contributing to revenue growth. Overall, clients expressed satisfaction with the return on investment, often citing positive results such as increased lead generation and appointment setting.Was this helpful?
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This provider is fluent in 6 languages:
- Mandarin
- English
- Spanish
- Portuguese
- Vietnamese
- Cantonese
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$1,000+< $25 / hr250 - 999Newport Beach, CA
Services provided
85% Back Office Outsourcing15% Recruitment Process OutsourcingSee all 104 projectsStellar Staff is a multifaceted outsourcing company specializing in recruitment support, technical support, customer service, and business operations across various industries. The company consistently receives positive feedback, with reviews highlighting their cultural fit, value for cost, and operational precision. Approximately 100% of reviewers mention the company's ability to integrate into their culture and adapt workflows to meet client-specific needs, underscoring their reputation for excellence and flexibility.
Industry Experience
Stellar Staff has garnered positive feedback across various industries, particularly in areas such as healthcare, fintech, telecommunications, and manufacturing. Clients highlight their expertise in streamlining operations, enhancing customer service, and optimizing back-office processes. The overall sentiment is that Stellar Staff excels in communication, adaptability, and cultural alignment, making them a valuable partner for businesses focused on growth and efficiency.
Read All ReviewsSelect Industry to see insights
Non-profit Education Engineering Pharmaceuticals Other Industry Other industries Healthcare Medical Gaming IT Services Manufacturing Software Hospitality & leisure Construction Insurance Wellness & Fitness Telecommunications Supply Chain, Logistics, and Transport Nonprofit Real estate Advertising & marketing Contracting Home Services Beauty & Cosmetics HVAC Transportation Food & Beverage eCommerce Dental Information technology Financial services Arts, entertainment & music Restaurants Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Stellar Staff for their excellent value for money, noting that their pricing aligns well with budgets while delivering high-quality services. For instance, one CEO highlighted that Stellar Staff's pricing fit their budget and provided good value for the cost. Another client emphasized the cost-effectiveness of their virtual assistants, stating they received exceptional talent at a low price. Overall, the sentiment surrounding cost and value is overwhelmingly positive, with clients expressing satisfaction with the return on investment.Was this helpful?
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Review Rating from Clients
4.8/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Reviewers in Los Angeles commend Stellar Staff for their expertise in managing varied projects, from virtual assistance to sales support, with a focus on reliability and strong project management. Clients appreciate their responsiveness, affordability, and the high caliber of talent they provide.Read Local ReviewsWas this helpful?
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$1,000+$25 - $49 / hr250 - 999Santa Ana, CA
Services provided
60% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsAnsafone Contact Centers is a call center service provider with significant national capabilities, specializing in supporting both English and Spanish-speaking populations. The company received overwhelmingly positive feedback, with praises for their skilled representatives and flexibility in accommodating changing needs. Approximately 90% of the reviews highlighted their strong project management and responsiveness.
Industry Experience
Ansafone Contact Centers has demonstrated strong capabilities in the government sector, particularly in emergency response scenarios. Their expertise in managing call centers for FEMA's hurricane relief efforts highlighted their strengths in scalability, bilingual support, and adaptability to dynamic environments. Clients noted their responsiveness and flexibility in meeting changing demands, contributing positively to project outcomes. Overall, the sentiment within the government industry is highly favorable, positioning Ansafone as a reliable partner for similar initiatives.
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GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Ansafone Contact Centers for their effective service delivery, noting that their skilled representatives provided excellent support during critical projects, such as hurricane relief efforts. While specific costs were not detailed, one client mentioned an investment exceeding $1,000,000, reflecting a substantial commitment. Overall, the feedback indicates a favorable perception of the company's value for money, with clients appreciating their flexibility and responsiveness, despite minor suggestions for improved communication on expectations.Was this helpful?
See All Locations (2)Santa Ana, CA
145 Columbine Ave
Santa Ana, CA 92707101 - 150
714.560.1000
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$1,000+< $25 / hr50 - 249Cerritos, CA
Services provided
25% Call Center Services25% Customer Service Outsourcing20% Back Office Outsourcing +2 services15% Social Media Marketing15% Web DevelopmentSee all 4 projectsHire Live Support Inc is a customer support and administrative services company offering 24/7 support, sales assistance, technical support, and administrative task management. Overall, 100% of reviews highlight their professionalism, reliability, and alignment with client values, with over 90% emphasizing improvements in response times and customer satisfaction. Clients consistently commend their exceptional project management and ability to act as a seamless extension of their teams.
4 of 4 reviews are 5 starsLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the last six months, clients have praised Hire Live Support Inc for their exceptional project management, responsiveness, and ability to act as an extension of their teams. Notably, GETUS Communications highlighted a consistent average response time of under 60 seconds and customer satisfaction above 90%. DMC Fintec and a financial services company noted improvements in efficiency and customer satisfaction scores reaching 96%. Overall, feedback reflects a strong sentiment of reliability and professionalism, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Hire Live Support Inc has demonstrated expertise across various industries, notably telecommunications, fitness, business services, and financial services. Clients in telecommunications praise their 24/7 support and adaptability, resulting in high customer satisfaction. In the fitness industry, they effectively reduced administrative burdens, enhancing customer coordination. Business services clients value their cost-effectiveness and efficiency in managing repetitive tasks. Financial services partners commend their scalability and professionalism in customer support operations. Overall, the sentiment is overwhelmingly positive, suggesting strong alignment with companies seeking operational support in these sectors.
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Financial services Telecommunications Business services FitnessWas this helpful?
More responsive than most other service providers
Get in TouchHire Live Support Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Newport Beach, CA
Services provided
60% Call Center Services40% Sales OutsourcingSee all 1 projectsInsurance Telemarketer is a lead generation company specializing in providing call center services to insurance agencies. Clients praise their ability to deliver high-quality, legitimate referrals, with 100% of reviewers highlighting the effectiveness of their lead generation. Additionally, their efficient communication and project management have been consistently commended, with no negative feedback reported.
Reviews mention High-quality work
Clients express high satisfaction with the quality of work provided by Insurance Telemarketer, highlighting the generation of legitimate referrals and effective lead management. One client noted, 'We’ve had really nice interactions with potential clients' and emphasized the efficiency and prompt communication of the team. Overall, the sentiment is overwhelmingly positive, with clients appreciating the tailored approach and consistent results, affirming that the leads generated are genuine and actionable.-
Call Center Services for Private Insurance Agency
5.0 Mar 1, 2022Insurance Telemarketer has provided legitimate referrals for us; I have so many leads now it isn’t easy to keep up with them. We’ve had really nice interactions with potential clients and have about 10 who are ready to close deals. Overall, we’re really pleased with Insurance Telemarketer. The appointments Insurance Telemarketer provides are legitimate. I haven’t had a single call where a potential client didn’t ask for me to call them. All the leads Insurance Telemarketer passes on to us expect our call, which is very refreshing.
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Industry Experience
Insurance Telemarketer has demonstrated strong expertise in the insurance industry, particularly in lead generation for independent agencies. Clients report significant success, with an abundance of legitimate referrals leading to potential deals. Their strengths lie in effective communication, tailored strategies, and efficient project management. Overall sentiment is highly positive, indicating that they are well-suited for businesses seeking consistent and quality leads, particularly within the insurance sector.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express strong satisfaction with Insurance Telemarketer's cost-effectiveness, noting a positive return on investment for their lead generation services. One CEO highlighted spending over $5,000 for part-time support, which resulted in a substantial number of legitimate leads, making it challenging to manage the influx. The overall sentiment indicates that the value provided significantly outweighs the cost, with clients encouraged to engage with the company for reliable results.Was this helpful?
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$1,000+< $25 / hr250 - 999Irvine, CA
Services provided
75% Back Office Outsourcing15% Call Center Services10% Customer Service OutsourcingSee all 1 projectsKareo is a company offering back-office services, particularly in managing employee benefits like 401(k) plans. Feedback from reviewers is predominantly positive, highlighting their quick response times and effective service, with 100% of reviewers mentioning satisfaction with time-saving benefits. Suggested areas of improvement include enhancing their perspective.
Industry Experience
Kareo has demonstrated expertise in the Transportation industry, providing essential back office services such as 401k management. Clients appreciate their responsiveness and the significant time savings of approximately 23 hours per month. Overall sentiment is positive, highlighting their reliability and effective service delivery. Potential clients in the Transportation sector seeking efficient back office solutions may find Kareo to be a suitable partner.
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TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have reported that Kareo offers good value for money, particularly noting effective package deals that save time and resources. One client highlighted a monthly savings of 23 hours, indicating efficient service delivery. Overall sentiment reflects satisfaction with the quality of work and responsiveness, suggesting that clients perceive the pricing structure as beneficial in relation to the services rendered.Was this helpful?
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$1,000+Undisclosed10 - 49Irvine, CA
Services provided
50% IT Staff Augmentation25% Call Center Services25% Customer Service OutsourcingSee all 1 projectsHelpt is a customer support service provider specializing in after-hours and emergency call management. The company receives positive feedback, with 100% of reviewers highlighting their effective call screening and friendly, well-trained staff. Their services allow clients to efficiently manage emergency calls, demonstrating a professional and responsive approach to client needs.
Industry Experience
Helpt has demonstrated expertise primarily in the POS software industry, successfully managing after-hours support and ensuring effective call screening. Clients praised their responsiveness, friendly staff, and seamless implementation process, highlighting a strong cultural fit and excellent value for cost. Overall sentiment is highly positive, indicating that Helpt is well-suited for organizations seeking reliable customer support solutions, particularly in technology-related sectors.
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Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently highlight the company's competitive pricing and overall good value for money. One client noted that Helpt was selected due to its 'pricing fit our budget' and 'good value for cost.' Additionally, the seamless implementation and impressive responsiveness further reinforced their satisfaction, with one client stating their experience was 'A+' and expressing no areas for improvement.Was this helpful?
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$1,000+< $25 / hr10 - 49Anaheim, CA
Services provided
10% BI & Big Data Consulting & SI10% Content Marketing10% Conversion Optimization +7 services10% Email Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentSee all 17 projectsQuadra Digital Solutions is a multifaceted digital solutions company specializing in improving client engagement through PPC advertising, content marketing, and user experience optimization. Reviews reveal high satisfaction, with approximately 100% of clients praising their proactive approach, timely delivery, and alignment with client values. Clients consistently commend their attention to detail and dedication to achieving measurable outcomes, indicating a strong reputation for quality and client satisfaction.
Reviews mention High-quality work
Clients have consistently praised Quadra Digital Solutions for delivering high-quality work, exemplified by their tailored content marketing strategies that significantly boosted engagement metrics. One CEO noted the firm’s capacity for producing insightful and captivating materials, highlighting their attention to detail and alignment with brand objectives. The project management was characterized by effective communication and timely delivery, reinforcing an overall sentiment of satisfaction with their innovative approach and commitment to client success.-
PPC Advertising Campaigns for Financial Services Company
5.0 Mar 14, 2024Their efforts have had a truly extraordinary impact. We've seen a significant increase in form submissions ranging from 40% to 200% thanks to meaningful data supplied by platforms like as Facebook, LinkedIn, and Google. Particularly interesting is the fact that consumers are spending more time engaging with Quadra Digital Solutions' material, demonstrating the effectiveness of their content strategy. Quadra Digital Solutions has continually exceeded our expectations at every turn. Their relentless focus and drive to generating concrete results has undoubtedly had a long-term influence on our online visibility and engagement numbers.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Quadra Digital Solutions offers excellent value for money, with many highlighting their pricing as fitting within budget constraints. Feedback emphasizes their proactive approach and the effectiveness of their strategies, leading to significant improvements in engagement and acquisition metrics. One client noted, 'Good value for cost,' while another stated, 'Their pricing fit our budget.' Overall sentiment reflects satisfaction with the quality and results relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchQuadra Digital Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (2)Anaheim, CA
201 East Center Street
Anaheim, CA 928052 - 5
+17275132004
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Undisclosed< $25 / hr250 - 999Huntington Beach, CA
Services provided
40% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)20% Social Media Marketing +3 services5% Call Center Services5% Customer Service Outsourcing5% Sales OutsourcingBack Office Outsourcing company TaskBullet is based in Huntington Beach, California. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Undisclosed< $25 / hr1,000 - 9,999Huntington Beach, CA
Services provided
40% Customer Service Outsourcing30% Call Center Services15% Back Office Outsourcing +4 services5% IT Managed Services4% Accounting4% Sales Outsourcing2% Web DesignKaizen BPO LLC is a Customer Service Outsourcing company founded in 2018. The large team specializes in Customer Service Outsourcing and Call Center Services.
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$1,000+Undisclosed2 - 9Irvine, CA
Services provided
20% Back Office Outsourcing20% Branding20% Content Writing Services +2 services20% Search Engine Optimization20% Social Media MarketingSee all 2 projectsV-Factor Social is a digital marketing agency specializing in social media strategy, SEO, and content creation. Reviewers commend their ability to enhance brand visibility and drive measurable results, such as a 20% increase in organic traffic and significant social media growth. The company is praised for its creativity, personalized service, and effective project management, with 100% of reviews highlighting their exceptional client support and outcome-focused approach.
Reviews mention Understands their clients' needs
Clients have expressed high satisfaction with V-Factor Social’s ability to understand their specific needs and goals. One reviewer highlighted the agency's personalized approach, noting that they took the time to customize strategies that aligned perfectly with the client's objectives. Additionally, the responsiveness to project scope changes and proactive communication were commended, reflecting a strong commitment to client satisfaction and project success. Overall, the sentiment indicates a deep appreciation for V-Factor Social's tailored service.-
Content, SEO & Digital Mktg Services for Construction Firm
5.0 Oct 2, 2024Their responsiveness to our needs was exceptional. They quickly adapted to changes in project scope, offered solutions to challenges, and maintained regular check-ins via email or video calls. They also provided timely updates, ensuring alignment with our goals and making any necessary adjustments based on feedback. This effective coordination ensured that the project stayed on track, met key objectives, and maintained high client satisfaction throughout.
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Content, SEO & Digital Mktg Services for Construction Firm
5.0 Oct 2, 2024Additionally, their personalized approach was impressive. They took the time to understand our specific needs and market, customizing strategies that aligned perfectly with our objectives rather than offering a one-size-fits-all solution. This level of tailored service and attention to detail set them apart from other agencies.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend V-Factor Social for providing good value for money, often citing their pricing as fitting well within budget constraints. One client noted the 'great culture fit' and 'good value for cost,' while another emphasized their commitment to measurable results and tailored strategies. Overall, client sentiment reflects satisfaction with the cost-effectiveness of the services, indicating that V-Factor Social delivers quality outcomes that align well with client expectations and financial considerations.Was this helpful?
More responsive than most other service providers
Get in TouchV-Factor Social is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
4.8
Cost
5.0
Willing to Refer
5.0
Local clients praise V-Factor Social for their expertise in social media marketing, content creation, and SEO, delivering measurable results like increased followers, media coverage, and significant sales growth. They highlight the agency's proactive communication, creativity, and ability to handle complex, multi-channel campaigns effectively.Read Local ReviewsWas this helpful?
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$25,000+Undisclosed250 - 999Anaheim, CA
Services provided
75% Back Office Outsourcing25% Business ConsultingFounded in 1996, Consolidated Analytics is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Business Consulting.
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$50,000+< $25 / hr250 - 999Irvine, CA
Services provided
100% Back Office OutsourcingMedbilling rcm is a Back Office Outsourcing company founded in 2014. The firm offers Back Office Outsourcing, and is midsize.
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$1,000+< $25 / hr10,000+Irvine, CA
Services provided
50% Back Office Outsourcing38% Call Center Services12% Customer Service OutsourcingSee all 1 projectsAlorica provides tier-1 technical support, handling simple calls and directing them to appropriate resources, which helps reduce call volume. While their pricing is budget-friendly and their availability impressive, feedback indicates that the skill level of agents was initially suboptimal but shows gradual improvement.
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UndisclosedUndisclosed250 - 999Cerritos, CA
Services provided
20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)20% Insurance Services & Brokers +3 services20% Other IT Consulting and SI10% Call Center Services10% Customer Service OutsourcingBristol Healthcare Services is an other IT consulting and SI company. Based in Cerritos, California, their team provides other IT consulting and SI and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49La Mirada, CA
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingB2B Data Partners is a small Customer Service Outsourcing and Sales Outsourcing company founded in 2002. Their services include Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Irvine, CA
Services provided
80% Call Center Services15% Customer Service Outsourcing5% Business ConsultingExcel Telemessaging, a small call center service, is in Irvine, California and Venice, Florida. The team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr250 - 999Anaheim, CA
Services provided
35% Engineering35% Sales Outsourcing15% Air Freight +1 service15% Business ConsultingASAP NSN Parts is a Sales Outsourcing company located in Anaheim, California. They provide Sales Outsourcing and Engineering.
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UndisclosedUndisclosed10 - 49La Habra, CA
Services provided
100% Customer Service OutsourcingForme Solar Electric, a Customer Service Outsourcing company, was founded in 2005. The team provides Customer Service Outsourcing and is in La Habra, California.
Read more -
UndisclosedUndisclosed50 - 249Anaheim, CA
Services provided
50% Call Center Services20% IT Managed Services10% HR Consulting +3 services10% IT Staff Augmentation5% Corporate Training & Coaching5% Web DevelopmentCall center company Infomatic Solutions provides Call Center Services and IT managed services. They were founded in 2009.
Read moreSee All Locations (2)Anaheim, CA
1210 N. Jefferson Street Suite P
Anaheim, CA 92807101 - 150
+1800-757-3056
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UndisclosedUndisclosed50 - 249Fountain Valley, CA
Services provided
100% Document Digitization & ManagementMatrix Imaging Products, Inc is a Document Digitization & Management company. Their midsize team is located in Fountain Valley, California. Their services include Document Digitization & Management.
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$1,000+< $25 / hr50 - 249Tustin, CA
Services provided
100% Back Office OutsourcingMidsize Back Office Outsourcing company Yokly, is based in Tustin, California. The team focuses on Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Irvine, CA
Services provided
50% Back Office Outsourcing25% Compliance Consulting25% Document Digitization & ManagementClaim N Billing is a Back Office Outsourcing company. Located in Irvine, California, their team provides Back Office Outsourcing and Document Digitization & Management.
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$1,000+$25 - $49 / hr10 - 49Newport Beach, CA
Services provided
100% Call Center ServicesAlliance Virtual Offices, a call center service, is located in Newport Beach, California. Launched in 2007, the team focuses on Call Center Services.
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UndisclosedUndisclosed10 - 49Whittier, CA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLock Safe Services is a Business Consulting company. The Whittier, California-based team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Fountain Valley, CA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementCommunity Locksmith Store is a Business Consulting company. Established in 1989, their team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Long Beach, CA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementIn Long Beach, California, Atlantic Locksmith Store is a Business Consulting company. Launched in 1979, the team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Irvine, CA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementVillage Locksmith Store is a Business Consulting company in Irvine, California. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Placentia, CA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Locksmith & Lock Store is in Placentia, California. They provide Business Consulting and Back Office Outsourcing and were established in 1981.
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$10,000+Undisclosed50 - 249Irvine, CA
Services provided
100% Back Office OutsourcingEstablished in 2015, Liberty Liens is a midsize Irvine, California-based Back Office Outsourcing company. Their team provides Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Orange, CA
Services provided
50% Back Office Outsourcing50% Search Engine OptimizationAshunya Inc is a Back Office Outsourcing and SEO company. They offer Back Office Outsourcing and Search Engine Optimization and are in Orange, California.
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$1,000+$25 - $49 / hr10 - 49Costa Mesa, CA
Services provided
100% Back Office OutsourcingAthealthcare is a Back Office Outsourcing company. The Costa Mesa, California-based agency was launched in 2015. Their team offers Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Bellflower, CA
Services provided
30% Business Consulting25% Back Office Outsourcing25% Sales Outsourcing +1 service20% Commercial Property ManagementSafe & Key Shop, a Business Consulting company, was founded in 1985. Based in Bellflower, California, the team specializes in Business Consulting and Back Office Outsourcing.
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$5,000+< $25 / hr10 - 49Anaheim, CA
Services provided
25% Back Office Outsourcing20% Business Consulting15% Customer Service Outsourcing +4 services10% Corporate Training & Coaching10% Finance & Accounting Outsourcing (FAO)10% IT Strategy Consulting10% Social Media MarketingStaff Boom, a Back Office Outsourcing company, is in Anaheim, California. Their services include Back Office Outsourcing and Business Consulting.
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UndisclosedUndisclosed10 - 49Irvine, CA
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingUniversal Locksmith Store, a Business Consulting company, is based in Irvine, California. The team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Costa Mesa, CA
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingAffordable Locksmith Services is a small Business Consulting company launched in 1983. Their team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Lake Forest, CA
Services provided
50% Back Office Outsourcing25% Customer Service Outsourcing13% Sales Outsourcing +1 service12% Call Center ServicesImagenet LLC is a Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing and is located in Tampa, Florida and Lake Forest, California.
Read moreSee All Locations (5)Lake Forest, CA
9 Spectrum Point Dr
Lake Forest, CA 926301001 - 2000
(877) 272-0705
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UndisclosedUndisclosed10 - 49Anaheim, CA
Services provided
20% Back Office Outsourcing20% Customer Service Outsourcing20% IT Staff Augmentation +2 services20% IT Strategy Consulting20% Web DesignAdvertising company CrosLinks specializes in Advertising and Conversion Optimization. They are in Anaheim, California.
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UndisclosedUndisclosed10 - 49Santa Ana, CA
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingLaunched in 1984, Central Lock Key Store is a Business Consulting company. The team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Costa Mesa, CA
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingLaunched in 1989, Advantage Locksmith Store is a Business Consulting company. The team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Garden Grove, CA
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingLittle Village Locksmith Store is a Business Consulting company. The Garden Grove, California-based agency provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Walnut, CA
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingOBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000.
Read moreSee All Locations (2)Walnut, CA
340 South Lemon Avenue
Walnut, CA 91789751 - 1000
+1 844 560 8092
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$1,000+< $25 / hr250 - 999Walnut, CA
Services provided
75% Customer Service Outsourcing25% Call Center ServicesSee all 1 projectsHelplama specializes in providing customer support services, including managing communication channels such as emails, live chat, phone, and social media inquiries. The overall feedback highlights their efficiency in improving response times and customer satisfaction, as well as their organized project management and impressive agent retention. The client noted no areas for improvement, indicating high satisfaction with Helplama's services.
Industry Experience
Helplama has demonstrated strong expertise in the eCommerce sector, particularly in customer support for digital consumer products. They received positive feedback for their quick response times and effective resolution of customer inquiries, leading to significant improvements in customer satisfaction scores. Their organized processes and dedicated account management were also noted as strengths. Overall, their impact in the eCommerce industry indicates a solid fit for businesses seeking enhanced customer support solutions.
Read All ReviewsSelect Industry to see insights
eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Helplama's value for money, noting efficient service and effective project management. One CEO highlighted the significant improvement in response times and customer satisfaction rates after engaging Helplama, emphasizing their organized approach and dedicated account management. The long-term retention of agents was particularly praised, indicating a strong investment in quality. Overall, clients feel that Helplama delivers excellent service relative to its pricing, with no reported areas for improvement.Was this helpful?
See All Locations (2)Walnut, CA
340 S Lemon Ave Walnut
Walnut, CA 917892 - 5
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UndisclosedUndisclosed50 - 249Costa Mesa, CA
Services provided
25% Customer Service Outsourcing25% E-Commerce Development25% Fulfillment +1 service25% Marketing StrategyFounded in 2009, Branded Online Ecommerce is a midsize Costa Mesa, California-based e-commerce development firm. Their services include E-Commerce Development and Fulfillment.
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$1,000+< $25 / hr50 - 249Ontario, CA
Services provided
100% Back Office OutsourcingSee all 1 projectsP3 Healthcare Solutions is a medical billing company that enhances the efficiency and accuracy of billing processes for healthcare providers. Their services result in a consistent and reliable billing experience, with a reported 5%–10% increase in revenue. Reviewers commend their responsiveness and knowledge, though 20% suggest more proactive training. Overall, 80% of feedback highlights their customer care and industry understanding.
Industry Experience
P3 Healthcare Solutions has demonstrated expertise primarily in the healthcare industry, particularly in medical billing and revenue management. Clients highlight their responsiveness, knowledge of complex healthcare systems, and ability to enhance revenue and streamline billing processes. Overall sentiment is positive, with a reported 5%-10% revenue increase noted by clients. Their strengths lie in fostering collaborative relationships and providing reliable support, making them a strong candidate for healthcare organizations seeking to optimize operational efficiency.
Read All ReviewsSelect Industry to see insights
HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive P3 Healthcare Solutions as offering good value for money, with one client noting a potential revenue increase of 30% due to their efficient billing management. They are recognized for their responsiveness and dedication to customer service, often addressing queries outside regular hours. However, there is a suggestion for improvement in proactive training. Overall, the sentiment reflects satisfaction with their cost-effectiveness and the positive impact on clients' operations.Was this helpful?
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$1,000+< $25 / hr50 - 249Manhattan Beach, CA
Services provided
75% Customer Service Outsourcing25% Back Office OutsourcingSee all 1 projectsOmnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.
Industry Experience
Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
Read All ReviewsSelect Industry to see insights
ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Services provided
40% Sales Outsourcing40% Social Media Marketing10% Call Center Services +1 service10% Email MarketingSee all 83 projectsCleverly is a lead generation agency specializing in LinkedIn outreach and cold email strategies. Reviews of Cleverly reveal mixed feedback: 50% of reviewers appreciate their professionalism, responsiveness, and effective lead generation, while the other 50% experience dissatisfaction with inaccurate targeting, poor communication, and unfulfilled promises. Many clients commend Cleverly's strategies and customer service, though some have criticized their execution and transparency.
Reviews mention Proactive
Cleverly has received consistently positive feedback regarding their proactive approach. Clients highlighted their fast response times and effective communication, noting that the team was always available and eager to assist. One client specifically mentioned that Cleverly's Customer Success Manager demonstrated exceptional proactivity throughout the onboarding process, contributing to a seamless experience. Overall, the sentiment reflects a strong appreciation for Cleverly's commitment to customer engagement and support.-
IT Services for Business Intelligence Software Company
5.0 Feb 28, 2022Direct email communication with named CSM. They always showed a fast response and were very proactive.
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Industry Experience
Cleverly has demonstrated expertise across various industries, including advertising, marketing, financial services, and business services. Feedback ranges from positive sentiment in lead generation success and project management efficiency to significant dissatisfaction regarding lead quality and communication. Notably, clients in advertising and marketing report high engagement levels, while those in other sectors express concerns over unfulfilled lead generation promises. Overall, Cleverly is well-suited for clients in advertising and marketing, though caution is advised for those in sectors where lead quality is critical.
Read All ReviewsSelect Industry to see insights
IT Services Information technology Consulting Research Construction Manufacturing Hospitality & leisure Consumer Products Social Networking Education Media Healthcare Financial services Legal Other Industry Software Business services Advertising & marketing Design Other industries Human ResourcesWas this helpful?
More responsive than most other service providers
Get in TouchCleverly is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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List of the Top 7 Orange County BPO Services
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$1,000+< $25 / hr250 - 999Newport Beach, CA
Ability to deliver
34.5/40.019.6/20 Reviews8.1/10 Clients & Experience6.8/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+$25 - $49 / hr250 - 999Santa Ana, CA
Ability to deliver
25.2/40.014.6/20 Reviews3.9/10 Clients & Experience6.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Cerritos, CA
Ability to deliver
28.9/40.018.2/20 Reviews4.7/10 Clients & Experience6/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+$25 - $49 / hr250 - 999Newport Beach, CA
Ability to deliver
22.9/40.016.2/20 Reviews0.7/10 Clients & Experience5.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Irvine, CA
Ability to deliver
13/40.013/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed10 - 49Irvine, CA
Ability to deliver
22.3/40.016.4/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr10 - 49Anaheim, CA
Ability to deliver
25.7/40.017.2/20 Reviews3.6/10 Clients & Experience4.9/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed< $25 / hr250 - 999Huntington Beach, CA
Ability to deliver
8.5/40.00/20 Reviews2.4/10 Clients & Experience6.1/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
Undisclosed< $25 / hr1,000 - 9,999Huntington Beach, CA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
89% Back Office Outsourcing11% Other -
$1,000+Undisclosed2 - 9Irvine, CA
Ability to deliver
20.8/40.016.4/20 Reviews0/10 Clients & Experience4.4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$25,000+Undisclosed250 - 999Anaheim, CA
Ability to deliver
7.9/40.00/20 Reviews2.4/10 Clients & Experience5.5/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$50,000+< $25 / hr250 - 999Irvine, CA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr10,000+Irvine, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Cerritos, CA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed10 - 49La Mirada, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Irvine, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
95% Back Office Outsourcing5% Other -
$1,000+$25 - $49 / hr250 - 999Anaheim, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
UndisclosedUndisclosed10 - 49La Habra, CA
Ability to deliver
7/40.00/20 Reviews0/10 Clients & Experience7/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Anaheim, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Fountain Valley, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Tustin, CA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing
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