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Top BPO Companies in Orange County

Ratings Updated: February 23, 2026

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Featured

What are Featured Providers?

Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Orange County, CA

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Unity Communications, highlighting their effective communication and reliability. One client noted the team's organizational skills and responsiveness, stating they are 'always on time and follow up when needed.' Additionally, the positive impact on client satisfaction and collection rates was emphasized. While there were initial attendance issues, the company promptly implemented solutions to achieve a 99.59% attendance rate, showcasing their commitment to improvement.
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Industry Experience

Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Orange County, CA

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Flexible
The overall sentiment regarding flexibility in client feedback is overwhelmingly positive. Clients highlight Hugo's ability to adapt to changing needs and deliver on time, facilitating seamless communication and collaboration. For instance, one client noted, "Hugo's remarkable grasp of our company culture" and their "dedication to our specific requirements was evident in their personalized approach and flexible solutions." Another client emphasized their "flexibility and dependability," underscoring the company's commitment to meeting diverse client demands effectively.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Customer Support for IT Company

5.0 Aug 24, 2023

The Hugo team is pretty flexible so it’s not hard to connect. Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness. Every month we can adapt our plan. Multichannel Communication: Leveraging Slack, email, and monthly meetings, they ensure seamless collaboration and updates.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Orange County, CA

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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Reviews mention Passionate about their work
Clients have consistently noted the team's passion for their work, highlighting their dedication and hard work. One client mentioned that the management is particularly impressive, stating, 'They are hard workers and are passionate about the job.' This sentiment is echoed in the feedback about their willingness to address issues quickly and their commitment to training, making them valuable employees who invest effort into their projects.

Outbound Call Support for Real Estate Company

5.0 Jun 1, 2020

Their management is the most impressive thing. They’re on top of everything. If someone isn’t doing well, Sean (COO) will handle it. They’re also very accommodating. They’re hard workers and are passionate about the job. They are willing to put the effort in. After training them and showing them what to do, they are very valuable employees.
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17 of 17 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 17 times in the past 6 months
Recent reviews for Remote CoWorker reflect a consistently positive sentiment, highlighting their high levels of responsiveness and professionalism. Clients noted significant improvements in productivity, with one mentioning a 30% increase due to effective administrative support. Feedback emphasized the team's ability to meet deadlines and adapt to client needs, with one CEO praising their exceptional onboarding process. Overall, clients expressed satisfaction with the quality of service, often stating there were no areas for improvement.
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Average Project Cost Breakdown

Less than $10,000 (51) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.
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United States (106) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Orange County, CA

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Proactive
Clients have expressed high satisfaction with TECHSPEED INC's proactive approach, noting their ability to anticipate potential issues and provide timely solutions. One client highlighted their 'customer-first mindset' and praised their quick responsiveness and adaptability to shifting priorities. The project management was described as organized and reliable, with clear timelines and regular communication. Overall, the sentiment reflects a strong appreciation for their commitment to quality and efficiency, making the collaboration smooth and productive.

Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

What stood out most was their proactive communication and customer-first mindset. They were responsive to our needs, adapting quickly when priorities shifted or when additional support was required. They didn’t just complete tasks — they anticipated potential issues and offered solutions before problems arose. Their team showed genuine commitment to quality and efficiency, which made the partnership feel smooth and productive.
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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received overwhelmingly positive feedback from clients. Notable comments include their impressive speed, accuracy, and proactive communication. One client praised their data management skills, noting enhancements to user experience and SEO. Another highlighted their responsiveness and effective project management, consistently delivering on time. Clients have expressed satisfaction with the value provided, with no significant areas for improvement identified, reflecting a strong overall sentiment towards the company's services.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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United States (16) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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Stellar Staff

4.9 104 reviews

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Premier Verified

$1,000+

< $25 / hr

250 - 999

Newport Beach, CA

Services provided

85% Back Office Outsourcing

15% Recruitment Process Outsourcing

Stellar Staff is a versatile outsourcing company specializing in recruitment support, customer service, and back-office operations across various industries, including cybersecurity, healthcare, and manufacturing. With a remarkable 100% positive feedback rate, clients frequently commend Stellar Staff for their cultural alignment, technical competence, and adaptability. Approximately 70% of reviews highlight their exceptional project management capabilities, underscoring their ability to deliver timely, high-quality results while seamlessly integrating into client operations.

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Reviews mention Puts the customer first
Client feedback highlights Stellar Staff's commitment to putting customers first, evidenced by their exceptional attention to detail and proactive communication. One client noted the impressive level of care shown throughout the project, stating that their needs were consistently prioritized. Another emphasized Stellar Staff's ability to adapt and align with their company's culture, even in challenging situations, showcasing their dedication to client satisfaction. Overall, the sentiment reflects a strong appreciation for Stellar Staff's customer-centric approach.

Social Media & Event Marketing for Spa

5.0 Apr 24, 2025

The amount of time and attention paid to seeing that my needs are being met. It hasn't stopped just because I signed on it is the standard of the company.
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Customer Service Outsourcing for Recruitment Agency

5.0 Jun 22, 2025

Project management was executed with military precision yet adaptive flexibility. When we launched a national accounting recruitment drive requiring coordination across four offices, Stellar Staff reorganized their shift schedules to provide 14-hour coverage without being asked. Their weekly performance reports included actionable insights, like identifying Tuesday mornings as peak inquiry times, prompting us to adjust consultant availability.
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Customer Service Outsourcing for Recruitment Agency

5.0 Jun 22, 2025

What truly distinguished Stellar Staff was their cultural chameleon ability; they didn't just learn our processes, but absorbed our ethos. During a particularly emotional candidate rejection (a senior executive who didn't secure their dream role), their team handled the conversation with such empathy and constructive feedback that the candidate later referred two other qualified leaders to us. They understood that in executive search, every interaction, even rejections, is a relationship-building opportunity.
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Average Project Cost Breakdown

$10,000 to $49,000 (21) Less than $10,000 (19) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback highlights Stellar Staff's competitive pricing and strong overall value for money. Multiple reviews emphasize that their services fit clients' budgets while delivering high-quality results. For instance, one client noted, "Good value for cost" and another remarked on their ability to provide a significant return on investment by improving operational efficiency. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making them a recommended choice for outsourcing needs.
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United States (44) Australia (3) Germany (3) Canada (2) Spain (2) France (1) South Africa (1)

This provider is fluent in 1 language:

English

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Review Rating from Clients

4.8/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Los Angeles-based clients praise Stellar Staff for their versatile support services, including administrative, customer support, and social media management. They deliver timely, reliable solutions with a focus on client satisfaction, demonstrating extensive experience in handling complex projects for small to medium-sized businesses.
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LevelUp Leads

5.0 54 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Laguna Beach, CA

Services provided

80% Sales Outsourcing

10% Call Center Services

10% Email Marketing

LevelUp Leads is a lead generation and business development agency known for its proactive and adaptable approach. They specialize in cold calling, outbound sales, and customized outreach strategies to generate high-quality leads and boost brand awareness. With consistently positive feedback, 100% of reviewers commend their responsiveness and adaptability, highlighting their ability to surpass expectations and deliver measurable outcomes on time. This firm excels in refining sales processes and securing meetings, achieving significant impact across diverse industries.

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More responsive than most other service providers

LevelUp Leads is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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United States (43) Canada (2) Bulgaria (1) India (1)

This provider is fluent in 1 language:

English

This provider is available in 3 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Irvine highlight LevelUp Leads' proficiency in niche contact sourcing and cold outreach, emphasizing their quick ramp-up, professionalism, and value. Their tailored approach and consistent results in meeting setting and list building demonstrate extensive experience in B2B marketing solutions.
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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Orange County, CA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback on HelpSquad highlights exceptional communication and a strong alignment with client needs, resulting in measurable success. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings, while National University praised the seamless integration of services and personalized support. Both clients emphasized HelpSquad's high ratings and value for cost, indicating overall satisfaction with their services and a commitment to timely project delivery.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Boldr.

4.4 11 reviews
Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Orange County, CA

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a business process outsourcing (BPO) company providing services such as customer support, technical support, and HR solutions. Client feedback is largely positive, highlighting their strong partnership approach, cultural fit, and cost-effectiveness. Approximately 83% of reviewers noted strong project management skills and ability to meet deadlines, with common praise for their adaptability and genuine care for employees. Areas for improvement include faster hiring processes and more proactive feedback.

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Reviews mention Customized support
Clients have expressed high satisfaction with Boldr.'s customized support, noting their exceptional adaptability and deep understanding of specific business needs. One client highlighted the unique level of personalization provided, which is uncommon among other service providers. The proactive communication and problem-solving approach of Boldr. has significantly contributed to client satisfaction. However, there is a suggestion for improvement in the hiring process for non-English speaking agents to enhance service for diverse customer bases.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

One of the most impressive and unique aspects of BoldR is their exceptional level of customization and adaptability in their services. They have demonstrated a deep understanding of our specific needs and business model, which has allowed them to provide highly tailored support solutions. This level of personalization is not something we've commonly encountered with other service providers.
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0 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews indicate significant dissatisfaction with Boldr.'s performance, particularly in customer support and project management. One CEO reported a loss of 30% of valuable customers, citing a lack of communication and failure to deliver promised services. Despite initial referrals, clients expressed that their engagement was ultimately a waste of resources, with calls for comprehensive improvements across all aspects of their service.
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Industry Experience

Boldr. demonstrates strong expertise in customer support across diverse sectors, including retail, e-commerce, consumer products, and financial services. Clients commend their adaptability, effective communication, and project management skills, often noting significant improvements in response times and customer satisfaction. The overall sentiment is highly positive, with clients highlighting substantial cost savings and growth in operational capacity. For companies in need of reliable outsourcing solutions, particularly in customer support and data monitoring, Boldr. presents a compelling option.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products Financial services

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United States (7) Austria (1) Canada (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Orange County, CA

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)

Singapore Standard Time (SGT)

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Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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Boldr.

4.4 11 reviews
Verified

$1,000+

Undisclosed

1,000 - 9,999

Santa Monica, CA

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a business process outsourcing (BPO) company providing services such as customer support, technical support, and HR solutions. Client feedback is largely positive, highlighting their strong partnership approach, cultural fit, and cost-effectiveness. Approximately 83% of reviewers noted strong project management skills and ability to meet deadlines, with common praise for their adaptability and genuine care for employees. Areas for improvement include faster hiring processes and more proactive feedback.

See all 11 projects
Reviews mention Customized support
Clients have expressed high satisfaction with Boldr.'s customized support, noting their exceptional adaptability and deep understanding of specific business needs. One client highlighted the unique level of personalization provided, which is uncommon among other service providers. The proactive communication and problem-solving approach of Boldr. has significantly contributed to client satisfaction. However, there is a suggestion for improvement in the hiring process for non-English speaking agents to enhance service for diverse customer bases.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

One of the most impressive and unique aspects of BoldR is their exceptional level of customization and adaptability in their services. They have demonstrated a deep understanding of our specific needs and business model, which has allowed them to provide highly tailored support solutions. This level of personalization is not something we've commonly encountered with other service providers.
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0 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews indicate significant dissatisfaction with Boldr.'s performance, particularly in customer support and project management. One CEO reported a loss of 30% of valuable customers, citing a lack of communication and failure to deliver promised services. Despite initial referrals, clients expressed that their engagement was ultimately a waste of resources, with calls for comprehensive improvements across all aspects of their service.
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Industry Experience

Boldr. demonstrates strong expertise in customer support across diverse sectors, including retail, e-commerce, consumer products, and financial services. Clients commend their adaptability, effective communication, and project management skills, often noting significant improvements in response times and customer satisfaction. The overall sentiment is highly positive, with clients highlighting substantial cost savings and growth in operational capacity. For companies in need of reliable outsourcing solutions, particularly in customer support and data monitoring, Boldr. presents a compelling option.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products Financial services

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United States (7) Austria (1) Canada (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

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Callbox

4.6 119 reviews
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Los Angeles, CA

Services provided

60% Sales Outsourcing

20% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Call Center Services

Callbox is a lead generation and sales support company specializing in B2B services such as pipeline generation, appointment setting, and database management. The reviews indicate overwhelmingly positive feedback, with over 90% of clients praising their ability to deliver high-quality leads and effective project management. Notably, 70% of reviewers highlight Callbox's responsiveness and adaptability, underscoring its reputation for reliable and client-focused service.

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Industry Experience

Callbox has demonstrated expertise across various industries, including IT Services, Healthcare, Software, and Financial Services. Clients consistently highlight their strong lead generation capabilities, high-quality appointments, and responsive communication. In the IT sector, they excel in delivering qualified leads and enhancing brand awareness. Healthcare clients appreciate their effective outreach and appointment setting. Overall, feedback reflects a positive sentiment, indicating Callbox is well-suited for businesses in technology and healthcare sectors seeking scalable marketing solutions.
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Select Industry to see insights

Chemicals & Biotechnology Transportation Information technology Software IT Services Healthcare Manufacturing Design Supply Chain, Logistics, and Transport Financial services Business services Other Industry Consulting Advertising & marketing Telecommunications Logistics & Supply Chain Construction Government Consumer Products Media Arts, entertainment & music

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Average Project Cost Breakdown

$10,000 to $49,000 (60) Less than $10,000 (16) $50,000 to $199,999 (15) $200,000 to $999,999 (2)

What Clients Have Said
Clients consistently commend Callbox for delivering strong value for money, highlighting their effective lead generation and appointment-setting services. Feedback indicates that their pricing is competitive, with one client noting a significant increase in qualified leads and appointments. Another client emphasized the positive ROI achieved through their services. However, some reviews suggest room for improvement in lead quality and reporting, indicating a need for ongoing refinement to maximize value.
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United States (64) Singapore (19) Canada (5) Australia (5) Japan (4) Hong Kong (2) New Zealand (2) Germany (1) Israel (1) Iraq (1) Malaysia (1) India (1) France (1) Vietnam (1) Thailand (1) Belgium (1) England (1)

This provider is fluent in 6 languages:

Mandarin

English

Spanish

Portuguese

Vietnamese

Cantonese

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Review Rating from Clients

4.9/5.0

Quality

4.7

Schedule

4.7

Cost

4.1

Willing to Refer

4.8

Reviewers from California highlight Callbox's expertise in multi-channel marketing, including outbound calls, PPC, and social media, with impressive results like 400% appointment growth in healthcare. Their attentive project management and industry understanding make them a trusted partner across various sectors.
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Ansafone Contact Centers

4.5 1 review

$1,000+

$25 - $49 / hr

250 - 999

Santa Ana, CA

Services provided

60% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Ansafone Contact Centers is a company specializing in call center services, proficient in handling both English and Spanish-speaking populations across the US. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their flexibility, skilled personnel, and ability to manage high call volumes effectively. Collaborators appreciate their responsiveness and strong project management, although clearer initial communication is advised for optimal outcomes.

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Industry Experience

Ansafone Contact Centers has demonstrated strong expertise in the Government sector, particularly in emergency response scenarios, such as supporting FEMA's hurricane relief efforts. Clients praise their responsiveness, flexibility, and skilled personnel, highlighting their capacity to manage high call volumes effectively. Overall sentiment is highly positive, with clients noting their ability to adapt to changing requirements and maintain clear communication, making them a suitable choice for government-related projects.
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Government

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive Ansafone Contact Centers as offering good value for money, particularly in high-pressure situations. One client noted their investment exceeded $1,000,000 but highlighted the exceptional quality of service and responsiveness from the team. Their flexibility and ability to manage high call volumes were particularly praised. Overall, the sentiment reflects satisfaction with both the cost and the quality of the services provided, despite suggestions for improved initial communications.
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Santa Ana, CA

145 Columbine Ave
Santa Ana, CA 92707
101 - 150

714.560.1000

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Insurance Telemarketer

5.0 1 review

$1,000+

$25 - $49 / hr

250 - 999

Newport Beach, CA

Services provided

60% Call Center Services

40% Sales Outsourcing

Insurance Telemarketer is a lead generation and call center service provider that specializes in supporting insurance companies. Reviews indicate a high level of client satisfaction, with 100% positive feedback highlighting their professionalism, creativity, and strategic approach. Clients are impressed by their ability to deliver quality leads and timely services, with specific praise for their alignment with business values and dedication to customer needs.

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Reviews mention Results-oriented
Clients express high satisfaction with Insurance Telemarketer's results-oriented approach, highlighting their effectiveness in generating legitimate leads. One CEO noted, 'I have so many leads now it isn’t easy to keep up with them,' showcasing the significant impact on their business growth. The efficiency of communication and management was also praised, with the client stating, 'They’re so efficient that our partnership flows very easily.' Overall, clients feel confident in the results delivered by Insurance Telemarketer.

Call Center Services for Private Insurance Agency

5.0 Mar 1, 2022

Insurance Telemarketer has provided legitimate referrals for us; I have so many leads now it isn’t easy to keep up with them. We’ve had really nice interactions with potential clients and have about 10 who are ready to close deals. My advice would be to reach out to Insurance Telemarketer, get your plan together, and know what clientele you want to go after.
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Industry Experience

Insurance Telemarketer has demonstrated strong expertise in the insurance industry, particularly in lead generation for independent agencies. Clients report significant success, with an abundance of legitimate referrals leading to potential deals. Their strengths lie in effective communication, tailored strategies, and efficient project management. Overall sentiment is highly positive, indicating that they are well-suited for businesses seeking consistent and quality leads, particularly within the insurance sector.
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Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients express strong satisfaction with Insurance Telemarketer's cost-effectiveness, noting a positive return on investment for their lead generation services. One CEO highlighted spending over $5,000 for part-time support, which resulted in a substantial number of legitimate leads, making it challenging to manage the influx. The overall sentiment indicates that the value provided significantly outweighs the cost, with clients encouraged to engage with the company for reliable results.
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Helpt

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Irvine, CA

Services provided

50% Customer Service Outsourcing

45% Call Center Services

5% IT Staff Augmentation

Helpt is a customer support service provider specializing in after-hours and emergency call management. The company receives positive feedback, with 100% of reviewers highlighting their effective call screening and friendly, well-trained staff. Their services allow clients to efficiently manage emergency calls, demonstrating a professional and responsive approach to client needs.

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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, Helpt has received overwhelmingly positive feedback, particularly for their effective handling of after-hours support calls, achieving a 90% reduction in non-emergency calls reaching the client. Clients commend their well-trained staff, prompt communication, and easy implementation process. One client noted the staff's commitment to achieving the best outcomes and described their experience as A+. Overall, Helpt is viewed as a reliable partner with a strong culture fit and excellent value for cost.
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Industry Experience

The provider has demonstrated significant expertise in the Software industry, specifically with Point of Sale (POS) software firms. Clients commend their effective after-hours support, noting improved call screening and responsiveness. Feedback highlights their well-trained staff and strong communication skills, fostering a positive impact on client operations. Overall sentiment is highly favorable, indicating that companies in the software sector seeking reliable support services would find this provider to be a strong fit.
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Software

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients frequently highlight the company's competitive pricing and overall good value for money. One client noted that Helpt was selected due to its 'pricing fit our budget' and 'good value for cost.' Additionally, the seamless implementation and impressive responsiveness further reinforced their satisfaction, with one client stating their experience was 'A+' and expressing no areas for improvement.
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Featured

What are Featured Providers?

TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Orange County, CA

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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More responsive than most other service providers

TDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
751 - 1000

+57 601 743 3303

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Kareo

4.0 1 review

$1,000+

< $25 / hr

250 - 999

Irvine, CA

Services provided

75% Back Office Outsourcing

15% Call Center Services

10% Customer Service Outsourcing

Kareo is a company offering back-office services, particularly in managing employee benefits like 401(k) plans. Feedback from reviewers is predominantly positive, highlighting their quick response times and effective service, with 100% of reviewers mentioning satisfaction with time-saving benefits. Suggested areas of improvement include enhancing their perspective.

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Industry Experience

Kareo has garnered positive feedback primarily within the Transportation industry, where they provide efficient back office services, including 401k management. Clients appreciate their quick responsiveness and the significant time savings of approximately 23 hours monthly. Overall, the sentiment reflects strong satisfaction with their service quality and operational efficiency, making them a suitable choice for businesses seeking reliable back office solutions, particularly in the Transportation sector.
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Transportation

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Kareo's pricing structure, noting a beneficial package deal that provides good value for money. One client highlighted a significant time savings of 23 hours per month, indicating efficiency and cost-effectiveness. Overall, the sentiment regarding Kareo's services is positive, with clients appreciating the quality of work and prompt responsiveness, suggesting that the company delivers strong value relative to its costs.
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Quadra Digital Solutions

5.0 17 reviews

$1,000+

< $25 / hr

10 - 49

Anaheim, CA

Services provided

10% BI & Big Data Consulting & SI

10% Content Marketing

10% Conversion Optimization +7 services

10% Email Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Quadra Digital Solutions is a multifaceted digital solutions company specializing in improving client engagement through PPC advertising, content marketing, and user experience optimization. Reviews reveal high satisfaction, with approximately 100% of clients praising their proactive approach, timely delivery, and alignment with client values. Clients consistently commend their attention to detail and dedication to achieving measurable outcomes, indicating a strong reputation for quality and client satisfaction.

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Reviews mention Puts the customer first
Client feedback highlights Quadra Digital Solutions' exceptional commitment to customer success, with one CEO noting their 'steadfast commitment to customer success' and a proactive approach in addressing project needs. The team’s thorough communication and responsiveness were emphasized, ensuring a seamless collaboration. Clients appreciated their ability to integrate feedback and deliver tailored solutions, often surpassing expectations, which reflects a strong customer-first sentiment throughout the engagement.

Web Redesign, SEO & Content Creation for Healtcare Tech Co

5.0 Mar 19, 2024

The communication throughout the process was seamless and effortless. Quadra Digital Solutions' dedicated project manager ensured that our teams worked together seamlessly throughout the process. Their thorough attention to detail shined through as they walked us through content planning, subpage design, and authoring, always receptive to our criticism and fast to integrate changes. What truly distinguishes Quadra Digital Solutions is their steadfast commitment to customer success. Unlike the other companies we evaluated, Quadra Digital Solutions displayed a real interest in the success of our project, going above and above to assure our complete happiness.
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Average Project Cost Breakdown

$10,000 to $49,000 (7) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Quadra Digital Solutions' pricing, noting its alignment with their budgets and excellent value for money. One client emphasized that the pricing fit their budget, while another appreciated the good value for cost. Overall, the sentiment is overwhelmingly positive, highlighting the company's commitment to delivering quality results that exceed expectations, thus reinforcing their reputation as a cost-effective partner.
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New York City, New York (2) Naples, Florida (1) Fairfield, Connecticut (1) Brooklyn, New York (1) Columbus, Ohio (1) Providence, Rhode Island (1) Thousand Oaks, California (1) Seattle, Washington (1) Haddonfield, New Jersey (1)

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Anaheim, CA

201 East Center Street
Anaheim, CA 92805
2 - 5

+17275132004

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TaskBullet

Not yet reviewed

Undisclosed

< $25 / hr

250 - 999

Huntington Beach, CA

Services provided

40% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

20% Social Media Marketing +3 services

5% Call Center Services

5% Customer Service Outsourcing

5% Sales Outsourcing

Back Office Outsourcing company TaskBullet is based in Huntington Beach, California. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Hire Live Support Inc

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Cerritos, CA

Services provided

25% Call Center Services

25% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

15% Social Media Marketing

15% Web Development

Hire Live Support Inc is an answering service company. Established in 2009, the agency specializes in Call Center Services and Customer Service Outsourcing.
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More responsive than most other service providers

Hire Live Support Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Kaizen BPO LLC

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Huntington Beach, CA

Services provided

40% Customer Service Outsourcing

30% Call Center Services

15% Back Office Outsourcing +4 services

5% IT Managed Services

4% Accounting

4% Sales Outsourcing

2% Web Design

Kaizen BPO LLC is a Customer Service Outsourcing company founded in 2018. The large team specializes in Customer Service Outsourcing and Call Center Services.
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V-Factor Social

5.0 2 reviews

$1,000+

Undisclosed

2 - 9

Irvine, CA

Services provided

20% Back Office Outsourcing

20% Branding

20% Content Writing Services +2 services

20% Search Engine Optimization

20% Social Media Marketing

V-Factor Social is a digital marketing agency specializing in social media strategy, SEO, and content creation. Reviewers commend their ability to enhance brand visibility and drive measurable results, such as a 20% increase in organic traffic and significant social media growth. The company is praised for its creativity, personalized service, and effective project management, with 100% of reviews highlighting their exceptional client support and outcome-focused approach.

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Industry Experience

V-Factor Social has demonstrated expertise primarily in the real estate and construction industries. In real estate, they have successfully enhanced social media presence, resulting in significant client acquisition and brand establishment. Their work in construction focused on increasing digital visibility through SEO and content marketing, achieving notable improvements in traffic and lead generation. Overall sentiment is highly positive, highlighting their tailored strategies, creativity, and commitment to measurable outcomes, making them a strong fit for businesses looking to grow in these sectors.
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Real estate Construction

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients commend V-Factor Social for providing good value for money, often citing their pricing as fitting well within budget constraints. One client noted the 'great culture fit' and 'good value for cost,' while another emphasized their commitment to measurable results and tailored strategies. Overall, client sentiment reflects satisfaction with the cost-effectiveness of the services, indicating that V-Factor Social delivers quality outcomes that align well with client expectations and financial considerations.
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More responsive than most other service providers

V-Factor Social is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

4.8

Cost

5.0

Willing to Refer

5.0

Irvine-based V-Factor Social demonstrates expertise in social media, SEO, and digital campaigns, achieving significant outcomes such as increased followers, media exposure, and sales. Clients commend their tailored strategies, responsiveness, and innovative approach, ensuring high-impact results across diverse industries.
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Consolidated Analytics

Not yet reviewed

$25,000+

Undisclosed

250 - 999

Anaheim, CA

Services provided

75% Back Office Outsourcing

25% Business Consulting

Founded in 1996, Consolidated Analytics is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Business Consulting.
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Medbilling rcm

Not yet reviewed

$50,000+

< $25 / hr

250 - 999

Irvine, CA

Services provided

100% Back Office Outsourcing

Medbilling rcm is a Back Office Outsourcing company founded in 2014. The firm offers Back Office Outsourcing, and is midsize.
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Alorica

2.0 1 review

$1,000+

< $25 / hr

10,000+

Irvine, CA

Services provided

50% Back Office Outsourcing

38% Call Center Services

12% Customer Service Outsourcing

Alorica provides tier-1 technical support, handling simple calls and directing them to appropriate resources, which helps reduce call volume. While their pricing is budget-friendly and their availability impressive, feedback indicates that the skill level of agents was initially suboptimal but shows gradual improvement.

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Helplama

5.0 1 review

$1,000+

< $25 / hr

250 - 999

Walnut, CA

Services provided

75% Customer Service Outsourcing

25% Call Center Services

Helplama specializes in providing customer support services, including managing communication channels such as emails, live chat, phone, and social media inquiries. The overall feedback highlights their efficiency in improving response times and customer satisfaction, as well as their organized project management and impressive agent retention. The client noted no areas for improvement, indicating high satisfaction with Helplama's services.

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Industry Experience

Helplama has demonstrated strong expertise in the eCommerce sector, particularly in enhancing customer support for digital consumer products. Client feedback highlights their organized processes, quick response times, and effective agent retention, resulting in improved customer satisfaction scores. The positive sentiment indicates a solid fit for companies within the eCommerce industry seeking efficient customer service solutions.
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eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Helplama's overall cost-effectiveness and value for money. One CEO noted a significant improvement in customer service metrics and praised the company's organized processes and long-term agent retention, suggesting a strong return on investment. The feedback indicates that Helplama meets client needs efficiently, with no reported areas for improvement, highlighting their competitive pricing relative to the quality of service provided.
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Walnut, CA

340 S Lemon Ave Walnut
Walnut, CA 91789
2 - 5

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Bristol Healthcare Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Cerritos, CA

Services provided

20% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

20% Insurance Services & Brokers +3 services

20% Other IT Consulting and SI

10% Call Center Services

10% Customer Service Outsourcing

Bristol Healthcare Services is an other IT consulting and SI company. Based in Cerritos, California, their team provides other IT consulting and SI and Back Office Outsourcing.
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B2B Data Partners

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

La Mirada, CA

Services provided

50% Customer Service Outsourcing

50% Sales Outsourcing

B2B Data Partners is a small Customer Service Outsourcing and Sales Outsourcing company founded in 2002. Their services include Customer Service Outsourcing and Sales Outsourcing.
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Excel Telemessaging

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Irvine, CA

Services provided

80% Call Center Services

15% Customer Service Outsourcing

5% Business Consulting

Excel Telemessaging, a small call center service, is in Irvine, California and Venice, Florida. The team focuses on Call Center Services and Customer Service Outsourcing.
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ASAP NSN Parts

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Anaheim, CA

Services provided

35% Engineering

35% Sales Outsourcing

15% Air Freight +1 service

15% Business Consulting

ASAP NSN Parts is a Sales Outsourcing company located in Anaheim, California. They provide Sales Outsourcing and Engineering.
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Forme Solar Electric

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

La Habra, CA

Services provided

100% Customer Service Outsourcing

Forme Solar Electric, a Customer Service Outsourcing company, was founded in 2005. The team provides Customer Service Outsourcing and is in La Habra, California.
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Infomatic Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Anaheim, CA

Services provided

50% Call Center Services

20% IT Managed Services

10% HR Consulting +3 services

10% IT Staff Augmentation

5% Corporate Training & Coaching

5% Web Development

Call center company Infomatic Solutions provides Call Center Services and IT managed services. They were founded in 2009.
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Anaheim, CA

1210 N. Jefferson Street Suite P
Anaheim, CA 92807
101 - 150

+1800-757-3056

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Matrix Imaging Products, Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Fountain Valley, CA

Services provided

100% Document Digitization & Management

Matrix Imaging Products, Inc is a Document Digitization & Management company. Their midsize team is located in Fountain Valley, California. Their services include Document Digitization & Management.
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Yokly

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Tustin, CA

Services provided

100% Back Office Outsourcing

Midsize Back Office Outsourcing company Yokly, is based in Tustin, California. The team focuses on Back Office Outsourcing.
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Claim N Billing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Irvine, CA

Services provided

50% Back Office Outsourcing

25% Compliance Consulting

25% Document Digitization & Management

Claim N Billing is a Back Office Outsourcing company. Located in Irvine, California, their team provides Back Office Outsourcing and Document Digitization & Management.
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Alliance Virtual Offices

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Newport Beach, CA

Services provided

100% Call Center Services

Alliance Virtual Offices, a call center service, is located in Newport Beach, California. Launched in 2007, the team focuses on Call Center Services.
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Liberty Liens

Not yet reviewed

$10,000+

Undisclosed

50 - 249

Irvine, CA

Services provided

100% Back Office Outsourcing

Established in 2015, Liberty Liens is a midsize Irvine, California-based Back Office Outsourcing company. Their team provides Back Office Outsourcing.
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Ashunya Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Orange, CA

Services provided

50% Back Office Outsourcing

50% Search Engine Optimization

Ashunya Inc is a Back Office Outsourcing and SEO company. They offer Back Office Outsourcing and Search Engine Optimization and are in Orange, California.
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athealthcare

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Costa Mesa, CA

Services provided

100% Back Office Outsourcing

Athealthcare is a Back Office Outsourcing company. The Costa Mesa, California-based agency was launched in 2015. Their team offers Back Office Outsourcing.
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Staff Boom

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Anaheim, CA

Services provided

25% Back Office Outsourcing

20% Business Consulting

15% Customer Service Outsourcing +4 services

10% Corporate Training & Coaching

10% Finance & Accounting Outsourcing (FAO)

10% IT Strategy Consulting

10% Social Media Marketing

Staff Boom, a Back Office Outsourcing company, is in Anaheim, California. Their services include Back Office Outsourcing and Business Consulting.
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Imagenet LLC

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Lake Forest, CA

Services provided

50% Back Office Outsourcing

25% Customer Service Outsourcing

13% Sales Outsourcing +1 service

12% Call Center Services

Imagenet LLC is a Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing and is located in Tampa, Florida and Lake Forest, California.
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Lake Forest, CA

9 Spectrum Point Dr
Lake Forest, CA 92630
1001 - 2000

(877) 272-0705

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Subtle Insight Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Orange, CA

Services provided

49% Call Center Services

30% Corporate Training & Coaching

21% Customer Service Outsourcing

Launched in 2016, Subtle Insight Solutions is a call center service. The company offers Call Center Services and Corporate Training & Coaching, and is small.
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CrosLinks

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Anaheim, CA

Services provided

20% Back Office Outsourcing

20% Customer Service Outsourcing

20% IT Staff Augmentation +2 services

20% IT Strategy Consulting

20% Web Design

Advertising company CrosLinks specializes in Advertising and Conversion Optimization. They are in Anaheim, California.
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OBPO

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Walnut, CA

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

OBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000.
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Walnut, CA

340 South Lemon Avenue
Walnut, CA 91789
751 - 1000

+1 844 560 8092

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Branded Online Ecommerce

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Costa Mesa, CA

Services provided

25% Customer Service Outsourcing

25% E-Commerce Development

25% Fulfillment +1 service

25% Marketing Strategy

Founded in 2009, Branded Online Ecommerce is a midsize Costa Mesa, California-based e-commerce development firm. Their services include E-Commerce Development and Fulfillment.
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P3 Healthcare Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Ontario, CA

Services provided

100% Back Office Outsourcing

P3 Healthcare Solutions is a medical billing and quality reporting company known for its reliable and responsive service. The reviews highlight their expertise in ensuring accurate billing and prompt reimbursement, with around 100% of feedback emphasizing their effectiveness in managing complex healthcare systems. While generally positive, one review notes the need for more proactive training.

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Industry Experience

P3 Healthcare Solutions has demonstrated expertise primarily in the healthcare industry, particularly in medical billing and revenue management. Clients highlight their responsiveness, knowledge of complex healthcare systems, and ability to enhance revenue and streamline billing processes. Overall sentiment is positive, with a reported 5%-10% revenue increase noted by clients. Their strengths lie in fostering collaborative relationships and providing reliable support, making them a strong candidate for healthcare organizations seeking to optimize operational efficiency.
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Healthcare

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive P3 Healthcare Solutions as offering good value for money, with one client noting a potential revenue increase of 30% due to their efficient billing management. They are recognized for their responsiveness and dedication to customer service, often addressing queries outside regular hours. However, there is a suggestion for improvement in proactive training. Overall, the sentiment reflects satisfaction with their cost-effectiveness and the positive impact on clients' operations.
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Omnie Integrated Services Inc.

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Manhattan Beach, CA

Services provided

75% Customer Service Outsourcing

25% Back Office Outsourcing

Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.

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Industry Experience

Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.
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Cleverly

4.3 83 reviews

$1,000+

$25 - $49 / hr

10 - 49

Los Angeles, CA

Services provided

40% Sales Outsourcing

40% Social Media Marketing

10% Call Center Services +1 service

10% Email Marketing

Cleverly is a lead generation agency focusing on LinkedIn and email outreach. Reviews reveal mixed feedback, with approximately 57% expressing satisfaction, citing strong communication, effective strategies, and low costs. However, 43% report dissatisfaction, mentioning inaccurate targeting, poor support, and unmet expectations. Cleverly’s professionalism and speed are praised, but concerns about execution and transparency persist.

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5 of 7 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 7 times in the past 6 months
In the last six months, client feedback on Cleverly has been mixed. While one client praised their responsiveness and effective lead generation, another criticized them for failing to deliver any leads and poor project management. Notably, a client reported generating 47 qualified leads, while another described their experience as the worst ever, citing incorrect lead lists and lack of qualified meetings. Overall, sentiment varies, with some clients satisfied and others expressing significant disappointment.
Read 7 Recent Reviews

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Industry Experience

Cleverly has demonstrated expertise across various industries, including Consulting, Advertising & Marketing, IT Services, and Software. Clients emphasized their strengths in lead generation, personalized outreach strategies, and responsive project management. Positive feedback highlighted successful engagement rates and measurable outcomes, particularly in the IT and Consulting sectors. However, concerns about performance inconsistencies and service delivery limitations were noted, especially in Advertising & Marketing. Potential clients in IT and Consulting are likely to benefit most from Cleverly's services.
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IT Services Information technology Consulting Software Research Construction Manufacturing Hospitality & leisure Consumer Products Social Networking Education Media Healthcare Financial services Legal Other Industry Human Resources Advertising & marketing Business services Design Other industries

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United States (62) Canada (6) Netherlands (3) Australia (1) Colombia (1) Guam (1) Hong Kong (1) Israel (1) Malta (1)

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Review Rating from Clients

3.8/5.0

Quality

3.8

Schedule

3.9

Cost

3.9

Willing to Refer

3.8

California clients highlight Cleverly's proficiency in LinkedIn lead generation, outreach campaigns, and content strategy, resulting in increased connections and qualified leads. While some report challenges with campaign accuracy and communication, they value the team's professionalism, strategic approach, and responsiveness.
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BillingParadise

4.4 4 reviews

$1,000+

< $25 / hr

50 - 249

Diamond Bar, CA

Services provided

75% Back Office Outsourcing

25% Call Center Services

BillingParadise is a company specializing in back-office services, including medical billing and computing services. The overall feedback is highly positive, with clients praising their efficiency, cost-saving capabilities, and excellent client service. Over 75% of reviewers highlight their ability to save time and money, and most appreciate their quick turnaround time. Improvement suggestions are minimal, indicating a high level of client satisfaction.

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Reviews mention High-quality work
Clients consistently praise BillingParadise for delivering high-quality work, emphasizing their efficiency and expertise. One client noted the speed of billing and minimal rebilling, saving them significant time and money. Another highlighted their exceptional client service and timely deliveries, stating, 'They are indeed a billing paradise.' Overall, the sentiment reflects strong satisfaction with the quality of services provided, positioning BillingParadise as a reliable partner in back office solutions.

Medical Billing for Health Care Company

4.5 Dec 25, 2017

It's been great how quickly they get bills out and how few times we have to rebill. We haven't had any problems so far; everything is very efficient. They do a great job. They have a lot more training and they are more efficient.
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Payment Processing Support for Consumer Products Company

4.5 Aug 12, 2017

They are indeed a billing paradise. They are the best billing service my company has ever used, and they deliver everything to our customers and vendors on time. They deliver on time and save us money.
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Industry Experience

BillingParadise has demonstrated strong expertise across various industries, notably Healthcare, Manufacturing, Human Resources, and Consumer Products. Clients consistently highlight their efficiency, cost-saving abilities, and high-quality service delivery. Healthcare clients appreciate reduced billing errors and significant time savings, while Manufacturing partners value the feasibility of their pricing structure. Human Resources firms benefit from centralized services, and Consumer Products companies commend their timely communication and service. Overall, feedback indicates a positive sentiment towards BillingParadise's capabilities, making them a strong candidate for businesses in these sectors.
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Healthcare Manufacturing Human Resources Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight BillingParadise's favorable pricing structure and significant value for money. One client noted a charge of only 10% of billed amounts, resulting in substantial savings of 80 hours and 10% in costs monthly. Another mentioned saving over $5,000 monthly, emphasizing that other vendors charge significantly more for similar services. Overall, feedback reflects strong satisfaction with the efficiency and cost-effectiveness of their offerings.
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Washington, District of Columbia (1) Ewing, New Jersey (1) Arlington, Wisconsin (1)

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GlobalityNet Outsourcing and Consulting

5.0 6 reviews

$1,000+

< $25 / hr

10 - 49

Pasadena, CA

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Finance & Accounting Outsourcing (FAO) +1 service

25% Logistics & Supply Chain Consulting

GlobalityNet Outsourcing and Consulting is a versatile outsourcing firm offering services in marketing, operations, and logistics optimization. Reviews indicate a strong emphasis on communication, responsiveness, and strategic planning, with 100% positive feedback highlighting their impressive project management and ability to integrate seamlessly into client teams. Notably, 67% of reviewers mention significant improvements in operational efficiency and measurable project outcomes.

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Reviews mention Efficient
Clients have expressed high satisfaction with GlobalityNet's efficiency in streamlining operations. One review highlighted a 20% cost saving in warehouse picking operations due to their effective communication and engagement throughout the project. The client noted that Globality's ability to present findings clearly and their commitment to success significantly contributed to a highly effective workflow. Overall, the sentiment regarding their efficiency is overwhelmingly positive, with no suggested areas for improvement.

Supply Chain Optimization for Consumer Goods Company

5.0 Nov 13, 2020

Warehouse picking operations became more efficient with an estimated 20% cost savings. Highly effective. Globality was very effective in communicating their findings to all our team members. Globality did this through very easy to follow presentations.
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Industry Experience

GlobalityNet Outsourcing and Consulting has demonstrated expertise primarily in the Logistics & Supply Chain and Consumer Products industries. Clients in Logistics praised their strategic planning and implementation of Warehouse Management Systems (WMS), noting a successful impact on customer acquisition. In Consumer Products, the focus on purchasing and warehousing optimization resulted in improved operational efficiency and significant cost savings. Overall, the sentiment reflects strong client satisfaction, especially in project management and communication.
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Logistics & Supply Chain Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients commend GlobalityNet Outsourcing and Consulting for their competitive pricing and strong value for money. One review highlighted a 20% cost savings in warehouse operations due to their effective optimization strategies. Another client noted the successful implementation of a WMS within two months, attributing the timely delivery and strategic planning to the company's expertise. Overall, feedback suggests that clients find their services to be both cost-effective and impactful.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

California clients appreciate GlobalityNet’s comprehensive consulting in logistics, inventory, and procurement. Their tailored strategies and effective project management have resulted in successful system implementations and operational enhancements, with clients valuing their dedication and industry expertise.
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Chrysalis Communications

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Irvine, CA

Services provided

25% Branding

25% Digital Strategy

25% Email Marketing +1 service

25% Sales Outsourcing

Launched in 2013, Chrysalis Communications is a small branding company. Their team focuses on Branding and Digital Strategy.
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VXI Global Solutions Inc.

Not yet reviewed

$25,000+

< $25 / hr

10,000+

Los Angeles, CA

Services provided

45% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +3 services

10% Custom Software Development

5% AI Development

5% AR/VR Development

VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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Insellerate

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Newport Beach, CA

Services provided

60% Sales Outsourcing

20% CRM Consulting and SI

20% Pay Per Click

Insellerate is a Sales Outsourcing company. The agency is headquartered in Newport Beach, California. Their services include Sales Outsourcing and Pay Per Click.
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Xync Inc.

4.7 5 reviews

Undisclosed

Undisclosed

50 - 249

Marina del Rey, CA

Services provided

70% Sales Outsourcing

10% Back Office Outsourcing

10% Call Center Services +1 service

10% Customer Service Outsourcing

Xync Inc. is a marketing agency specializing in lead generation, social media marketing, and client engagement strategies. With a strong emphasis on value for cost, the company boasts a 100% positive feedback rate, highlighting their responsive project management, personalized service, and proactive team engagement. However, some clients note a need for improved consistency in lead follow-up.

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Reviews mention Personable
Overall sentiment regarding Xync Inc.'s personable approach is highly positive. Clients commend the team for being very responsive and attentive to their needs. One CEO highlighted the company's 'great culture fit' and described them as 'very personal' and 'high availability.' Another client noted their 'constant contact' and emphasized that the team seemed genuinely invested in their project. These instances reflect a strong emphasis on client relationships and effective communication.

Marketing & Lead Generation for Software Company

4.0 Jun 21, 2023

Very personal, high availability, and listens to your needs.
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Call Center Services, Lead Gen & SMM for Education Company

5.0 Jun 20, 2023

Very thorough. Very personable. Constant contact. Faster than almost any other marketing agency I've ever worked with.
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Industry Experience

Xync Inc. has demonstrated its expertise across various sectors, including Software, IT Services, Healthcare, and Financial Services. Clients commend their responsiveness, personalized approach, and consistent project management, leading to successful lead generation and marketing campaigns. The overall sentiment is positive, especially within IT and Healthcare, where their targeted outreach strategies have notably improved client visibility and engagement. Potential clients in these industries may find Xync Inc.'s services particularly beneficial.
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Software IT Services Healthcare Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Xync Inc. is frequently praised for its cost-effectiveness and value for money. Clients noted that the pricing fits their budgets while delivering significant results, such as generating leads and enhancing brand visibility. One client specifically highlighted, 'Good value for cost,' while another remarked on the team's investment in their success. Overall, the sentiment reflects satisfaction with the pricing structure relative to the quality of services provided, although some suggested minor improvements in follow-up consistency.
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Orlando, Florida (1) Houston, Texas (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Lexington, New York (1)

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Fratzke Media

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Fullerton, CA

Services provided

20% Call Center Services

20% Content Marketing

20% Email Marketing +2 services

20% Marketing Strategy

20% Search Engine Optimization

Fratzke Media is a small Fullerton, California-based call center. Their services include Call Center Services and Content Marketing.
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Sound Telecom

4.2 19 reviews

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Sound Telecom is a business process outsourcing company specializing in call handling and communication services. Reviews indicate a generally positive experience, with clients appreciating their quick response time and professionalism. About 67% of the reviews highlight strengths such as expertise and efficiency, while some suggest potential improvement in customer service and cost management.

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Reviews mention Professional
Sound Telecom has received positive feedback regarding their professionalism in handling inbound services. Clients appreciate their quick response times and ability to improve customer service. One client noted that Sound Telecom's professionalism allows them to focus on their core business activities, highlighting the effectiveness of their call answering and filtering services. Overall, the sentiment around professionalism is strong, with clients recommending their services to others.

Answering Services for Education Service

5.0 Aug 12, 2017

The takeaway we get from this experience is by answering our needed calls and providing the service they do, we are better equipped to focus on our business presence. Professionalism is a noted strength of the service provider. We began using them in May 2014 and still do.
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Average Project Cost Breakdown

Less than $10,000 (12) $10,000 to $49,000 (6)

What Clients Have Said
Clients express a generally positive sentiment regarding Sound Telecom's pricing and value for money. One client noted a flat rate of $500 per week, indicating satisfaction with the services provided for that cost. Another highlighted the importance of their services, stating they are happy with their spending and the product received. While some reviews mentioned potential areas for improvement in cost, this was not viewed as a significant drawback, with overall contentment in the quality of service delivered.
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Cabot, Arkansas (1) Orlando, Florida (1) Vero Beach, Florida (1) Thomasville, Georgia (1) Chesterfield, Missouri (1) Irving, Texas (1) Plano, Texas (1) Waxahachie, Texas (1) Indianapolis, Indiana (1) Newark, New Jersey (1) Paterson, New Jersey (1) Brooklyn, New York (1) Lebanon, Ohio (1) Sacramento, California (1) Sparks, Nevada (1) Phoenix, Arizona (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Ozark, Alabama (1)

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Los Angeles, CA

2202 S Figueroa St
Los Angeles, CA 90007
2 - 5

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XP Plus

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cerritos, CA

Services provided

50% Back Office Outsourcing

20% Customer Service Outsourcing

10% Business Consulting +4 services

5% Email Marketing

5% Finance & Accounting Outsourcing (FAO)

5% Sales Outsourcing

5% Web Development

Back Office Outsourcing company XP Plus is located in Cebu City, Philippines and Cerritos, California. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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Cerritos, CA

16220 Manning Way
Cerritos, CA 90703
1

+1 562 679 4680

See All Locations (2)

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LaBell Exchange

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Santa Ana, CA

Services provided

100% Call Center Services

Small telephone answering service LaBell Exchange, is located in Santa Ana, California. The team focuses on Call Center Services.
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Resource Extension Inc.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Lake Forest, CA

Services provided

20% Back Office Outsourcing

20% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Consulting

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Search Engine Optimization

10% Staffing

Resource Extension Inc. Is a Back Office Outsourcing company founded in 2011. The midsize team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Top BPO Companies in Orange County

List of the Top Orange County BPO Services

Reviewed 1 time in the past 6 months

Industry Experience

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Reviews mention Flexible

Digital Marketing, SMM & SEO for Software Solutions Company

Customer Support for IT Company

Content Mktg & Call Center Services for Cashback Gaming Co

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Multilingual Customer Support for Beverage Company

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Reviews mention Passionate about their work

Outbound Call Support for Real Estate Company

Reviewed 17 times in the past 6 months

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Reviewed 3 times in the past 6 months

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Reviews mention Puts the customer first

Social Media & Event Marketing for Spa

Customer Service Outsourcing for Recruitment Agency

Customer Service Outsourcing for Recruitment Agency

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LevelUp Leads is responsive

Reviewed 2 times in the past 6 months

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HelpSquad is very responsive

Reviews mention Customized support

Customer Service Outsourcing for GPS Pet Tracker Provider

Reviewed 1 time in the past 6 months

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Industry Experience

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Big Outsource is responsive

Reviews mention Customized support

Customer Service Outsourcing for GPS Pet Tracker Provider

Reviewed 1 time in the past 6 months

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Reviews mention Results-oriented

Call Center Services for Private Insurance Agency

Industry Experience

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Reviewed 1 time in the past 6 months

Industry Experience

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Industry Experience

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TDCX is responsive

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Reviews mention Puts the customer first

Web Redesign, SEO & Content Creation for Healtcare Tech Co

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