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to create insanely great customer experiences

We’re a company that does one thing—we make lives better…one interaction at a time—for our clients, customers, colleagues and communities. And we do it by relying on our people and leveraging the process, tools and technologies needed to deliver an insanely great customer experience. Every day, we find new ways to challenge the status quo and deliver innovative solutions—and we have a pretty awesome time doing it, too.

  • Min project size
    $1,000+
  • Hourly rate
    < $25 / hr
  • Employees
    10,000+
  • Locations
    Irvine, CA
  • Year founded
    Founded 1999

1 Locations

  • Irvine , CA
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    Pricing Snapshot

    Min. project size $1,000+
    Avg. hourly rate < $25 /hr
    Rating for cost 3.5 /5

    Most Common Project Size

    $200,000 - $999,999 based on 1 review
    < $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000
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    Highly Rated Similar Providers

    Overall Review Rating

    2.0
    • Quality

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    • Schedule

      3.5 /5
    • Cost

      3.5 /5
    • Willing to Refer

      1.5 /5
    See all 1 Reviews

    Alorica Reviews

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    Back Office Outsourcing for Utility Support Company

    • Customer Service Outsourcing
    • $200,000 to $999,999
    • Sep. 2021 - Ongoing
    2.0
    Quality
    1.0
    Schedule
    3.5
    Cost
    3.5
    Willing to Refer
    1.5

    "They were not only willing but able to fill in the blank."

    Lead, Utility Support Company
    Anonymous
    • Utilities
    • Ontario, Canada
    • 5,001-10,000 Employees
    • Survey Response 

    Alorica provides back-office support for a utility support company. They work as the first level of support, allowing the client to move more of their internal agents to the second and third tiers of support.

    Locations (1)

    76 - 100

    Contact Alorica

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