• My Tools

to create insanely great customer experiences

We’re a company that does one thing—we make lives better…one interaction at a time—for our clients, customers, colleagues and communities. And we do it by relying on our people and leveraging the process, tools and technologies needed to deliver an insanely great customer experience. Every day, we find new ways to challenge the status quo and deliver innovative solutions—and we have a pretty awesome time doing it, too.

  • $1,000+
  • < $25 / hr
  • 10,000+
  • Founded 1999
Average Review Rating
2.0
Total Reviews
1
Average Referral Rating
1.5 /5
Most Common Project Size
$200,000 to $999,999

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    Back Office Outsourcing for Utility Support Company

    • Customer Service Outsourcing
    • $200,000 to $999,999
    • Sep. 2021 - Ongoing
    2.0
    Quality
    1.0
    Schedule
    3.5
    Cost
    3.5
    Willing to Refer
    1.5

    "They were not only willing but able to fill in the blank."

    Dec 21, 2022

    Alorica provides back-office support for a utility support company. They work as the first level of support, allowing the client to move more of their internal agents to the second and third tiers of support.

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