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Top BPO Companies in Riverside

Ratings Updated: February 3, 2026

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Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Riverside, CA

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

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Reviews mention Exceeds expectations
Unity Communications consistently exceeds client expectations, as evidenced by multiple reviews. One client noted their impressive ability to understand and translate business needs into effective solutions, enabling significant scaling. Another highlighted the exceptional talent sourced by Unity, which resulted in an exponential increase in production output. Additionally, a university client praised their responsiveness and knowledge, stating they handled 90% of user requests efficiently. Overall, clients commend Unity for their dedication, professionalism, and capacity to deliver outstanding results.

Staff Augmentation for E-Commerce Business

5.0 Nov 11, 2021

Simply put, the ability to go above and beyond all of my expectations and treat and care for our business as it belonged to them. The culture at Unity demonstrates a great deal of kindness, honesty, hard work and determination to go above and beyond in every case imaginable.
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BPO Services for Full Service Marketing Company

5.0 Mar 15, 2021

The most impressive thing about Unity Communications is the talent that they are able to find. Every additional resource that we added to our team exceeded our expectations.
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IT Services Support for Online Course Selection

5.0 Jul 12, 2019

They exceeded our expectations. They're very knowledgeable and they were always available to address the requests from our users.
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Industry Experience

Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
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United States (34) Australia (1) Canada (1) Ireland (1)
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Riverside, CA

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Customized support
Clients have expressed high satisfaction with Hugo's customized support, noting their commitment to 24/7 availability, which significantly enhanced user experience across different time zones. One client highlighted the seamless adjustment to their specific needs and praised Hugo's ability to integrate their company culture into the partnership, resulting in an exceptional collaborative atmosphere. Overall, the sentiment towards Hugo's personalized service and adaptability is overwhelmingly positive, with no areas for improvement identified by clients.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Riverside, CA

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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Reviews mention Timely
Overall, client sentiment regarding timeliness at Remote CoWorker is overwhelmingly positive. Multiple reviews highlight their ability to deliver tasks punctually, with comments such as 'delivered on time' and 'always on time' frequently mentioned. Clients noted the efficiency and responsiveness of their virtual assistants, with one stating, 'They have been timely and responsive to all of my requests.' This consistent feedback reflects a strong emphasis on meeting deadlines and maintaining effective communication.

Back Office Outsourcing for HVAC Co

5.0 Oct 7, 2024

Remote Coworker met and exceeded all expectations, including and especially in regards to timeliness.
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Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

Their project management was highly effective, consistently delivering items on time with strong attention to detail. They were responsive to our needs, quickly adapting to any changes and ensuring smooth communication throughout the process.
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Back Office Outsourcing for Construction Company

5.0 Sep 26, 2024

She has delivered on time and is very responsive and communicative.
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Virtual Assistance & Content Marketing for SaaS Enterprise

4.5 Aug 13, 2024

They delivered on time. They are quick to respond to needs.
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Social Media Marketing & Content Creation for Healthcare Co

5.0 Aug 8, 2024

Nova has delivered items on time.
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20 of 20 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
In the last six months, clients have consistently praised Remote CoWorker for their impressive communication and efficiency. For instance, a CEO noted a 30% productivity increase attributed to their administrative support. Clients reported timely responses, effective onboarding, and a seamless matching process with virtual assistants. Overall sentiment is overwhelmingly positive, with many stating they experienced significant time savings and improved operational efficiency, leaving little room for suggested improvements.
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Average Project Cost Breakdown

Less than $10,000 (51) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.
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United States (106) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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TECHSPEED INC

4.9 17 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Riverside, CA

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.

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Reviews mention Timely
The sentiment regarding timeliness in TechSpeed Inc.'s reviews is overwhelmingly positive. Clients consistently highlighted their ability to deliver projects on or ahead of schedule. For instance, one client noted that all deliverables were completed on time or earlier, while another emphasized their capacity to prioritize urgent tasks effectively. The responsiveness of TechSpeed's team was also frequently commended, with clients appreciating their proactive communication and quick resolution of issues, ensuring a smooth workflow.

Transcription Services for Consumer Credit Reporting Agency

5.0 Dec 12, 2022

TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
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Data Entry Services for M&A Advisory Firm

5.0 Jun 3, 2021

They are professional and helpful, and they always deliver work on time. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Entry for Scholarship Fund

5.0 Jul 11, 2019

The project is always completed within the time constraints provided and with little to no errors. This data entry project being completed nearly perfectly and within our time constraints is vital to the success of our organization. We could not operate without their assistance.
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Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

TechSpeed delivered a top-notch research report in record time at an extremely competitive cost. Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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Data Entry & Mobile App Dev for Boutique Design Firm

5.0 Dec 17, 2018

TechSpeed delivered the projects on time with competitive pricing. Both clients have signed on for more projects with us based on the results we delivered. The speed, accuracy, and value of their work were outstanding.
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Industry Experience

TECHSPEED INC has demonstrated expertise across various industries, including Home Services, Retail, Financial Services, Real Estate, and Politics. Clients consistently praise their project management, responsiveness, and high-quality deliverables. In Home Services, they excelled in data entry and customer service, while in Retail, they successfully cleaned up extensive product catalogs. The Financial Services sector highlighted their capabilities in data conversion and scraping. Overall, feedback across industries is overwhelmingly positive, indicating their strong fit for clients seeking reliable data management and operational support.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services Politics

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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (15) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)
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LevelUp Leads

5.0 52 reviews

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Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Laguna Beach, CA

Services provided

80% Sales Outsourcing

10% Call Center Services

10% Email Marketing

LevelUp Leads is a lead generation company specializing in outbound sales and business development services, including cold calling and email outreach. They are highly praised for their proactive communication, responsiveness, and ability to integrate with client teams. Across their reviews, 100% of clients report satisfaction with their project management and outcomes, highlighting their adaptability and effectiveness in securing qualified leads and appointments.

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Reviews mention Detail-oriented
Clients consistently praised LevelUp Leads for their exceptional attention to detail and thoroughness in project execution. One client highlighted their 'impressive' expertise and ability to suggest alternatives to meet deliverables. Another noted their 'outstanding' customization and detailed needs analysis, which resulted in timely and professional service. Overall, the sentiment surrounding their detail-oriented approach is highly positive, with no significant areas for improvement mentioned.

Lead Generation for Enterprise Software Company

5.0 Sep 24, 2024

LevelUp Leads' attention to detail and expertise in the domain were impressive. Ability to suggest alternatives to achieve defined deliverables. Organization and internal team communication were most impressive.
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Customer Profiling for Outsourced Software Dev & Sales Firm

5.0 Jun 20, 2023

They delivered the list on time after a detailed needs analysis with our sales team. They were timely and super professional! Their attention to detail and customization was outstanding.
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Marketing & Lead Generation for Self-Employed Contractor

4.5 Jun 6, 2023

The LevelUp team is very attentive to customer goals and objectives. They focus not just on the details, but also on the larger picture, actively contributing to the achievement of the broader goals. The team supports a healthy and pro-active two way dialogue, and is available to help with any issues, concerns, or requests.
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Industry Experience

LevelUp Leads has demonstrated expertise across various industries, including eCommerce, hospitality, manufacturing, and financial services. Clients commend their proactive approach, effective lead generation, and adaptability in refining messaging. The feedback underscores their strong project management and communication skills, resulting in improved pipeline growth and successful appointments. Overall, the sentiment by industry reflects satisfaction, particularly in eCommerce and hospitality, making LevelUp Leads a versatile partner for diverse clients seeking robust outbound sales support.
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eCommerce Hospitality & leisure Manufacturing Software Sports IT Services Construction Food & Beverage Information technology Advertising & marketing Engineering Education Automotive Business services Financial services Real estate Consulting Arts, entertainment & music Legal Insurance

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More responsive than most other service providers

LevelUp Leads is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Review Rating from Riverside Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Irvine highlight LevelUp Leads' proficiency in niche contact sourcing and cold outreach, emphasizing their quick ramp-up, professionalism, and value. Their tailored approach and consistent results in meeting setting and list building demonstrate extensive experience in B2B marketing solutions.
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Stellar Staff

4.9 104 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Newport Beach, CA

Services provided

85% Back Office Outsourcing

15% Recruitment Process Outsourcing

Stellar Staff is a versatile outsourcing company specializing in recruitment support, customer service, and back-office operations across various industries, including cybersecurity, healthcare, and manufacturing. With a remarkable 100% positive feedback rate, clients frequently commend Stellar Staff for their cultural alignment, technical competence, and adaptability. Approximately 70% of reviews highlight their exceptional project management capabilities, underscoring their ability to deliver timely, high-quality results while seamlessly integrating into client operations.

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Reviews mention Trustworthy
Clients consistently express a strong sense of trust in Stellar Staff, highlighting their ability to embody company culture and manage sensitive communications effectively. One client noted, "trust is everything" in security consulting, and praised their team's remarkable judgment in addressing complex issues. Another client emphasized their project manager's reliability, stating, "I trust him completely — he over-delivers every time." Overall, the sentiment reflects a high level of satisfaction with Stellar Staff's professionalism and commitment to client needs.

Virtual Assistance for Nonprofit

4.5 May 9, 2024

My VA consistently deliver items on time, ensuring that deadlines are met without fail. Whenever I have urgent needs or requests, they respond promptly and efficiently, addressing my concerns with professionalism and attention to detail. My VA and Sonja's ability to manage tasks and projects effectively has been invaluable, allowing me to trust in their capabilities and focus on other priorities with confidence.
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Administrative Support for Beauty & Wellness Brand

5.0 Apr 28, 2025

Loven is a beast when it comes to project management. He’s always on time, always gives 150%, and always makes sure everything I need gets handled without me having to chase it. I trust him completely — he over-delivers every time.
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Customer Service Outsourcing for Security Consultancy

5.0 Jun 22, 2025

Beyond their technical competence, Stellar Staff's greatest strength was their ability to embody our company culture. They understood that in security consulting, trust is everything. Their team members show remarkable judgment in knowing when to provide immediate answers and when to escalate to our technical experts. One memorable interaction involved a panicked call from a retail client who had received their penetration test report. The Stellar Staff representative not only calmed the situation but stayed on the line to explain each finding in business terms, then scheduled a follow-up with our lead tester - all before the client had even asked. That level of proactive service became their standard.
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Average Project Cost Breakdown

$10,000 to $49,000 (21) Less than $10,000 (19) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback highlights Stellar Staff's competitive pricing and strong overall value for money. Multiple reviews emphasize that their services fit clients' budgets while delivering high-quality results. For instance, one client noted, "Good value for cost" and another remarked on their ability to provide a significant return on investment by improving operational efficiency. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making them a recommended choice for outsourcing needs.
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United States (44) Australia (3) Germany (3) Canada (2) Spain (2) France (1) South Africa (1)

This provider is fluent in 1 language:

English

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Review Rating from Riverside Clients

4.8/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Los Angeles clients commend Stellar Staff for their dependable virtual assistance, covering tasks from admin support to sales and social media. Their experienced team consistently meets deadlines, providing cost-effective solutions that enhance business operations and client engagement.
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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Riverside, CA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and responsiveness. Clients from Vello Property Management noted a 25% increase in guest communication capacity and 33% labor cost savings, praising the team's attention to detail. Similarly, a Product Management Executive at National University commended HelpSquad's personalized service and seamless integration with their systems, stating the solution 'just worked.' Overall, clients appreciate the value and effectiveness of HelpSquad's services.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

This provider is available in 1 time zone:

Eastern Standard Time (EST)
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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Riverside, CA

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Proactive
Client feedback highlights Boldr.'s proactive approach to communication and problem-solving as a key strength. The Customer Happiness Team Lead of Tractive noted that Boldr. consistently delivers items on time and adapts strategies to meet evolving needs. Their commitment to continuous improvement and ability to anticipate changes in the customer support landscape were particularly impressive, setting them apart from other providers. Overall, the sentiment regarding Boldr.'s proactivity is highly positive.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

Their proactive approach to communication and problem-solving has been a key factor in the success of our partnership. Overall, Boldr.'s efficient project management and customer-centric focus significantly contributed to our satisfaction with their services.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino
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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Riverside, CA

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Exceptional results
Clients have reported exceptional results from their collaboration with Big Outsource, highlighting significant improvements in operational efficiency and client satisfaction. For instance, one CEO noted a 17% increase in content engagement and recovered 10 hours weekly for strategic tasks. Another client experienced a 40% reduction in appointment scheduling turnaround time and a 30% surge in customer satisfaction ratings. Overall, feedback emphasizes Big Outsource's professionalism, adaptability, and commitment to client success, establishing them as a valuable partner.

Data Entry for E-Commerce Company

5.0 Jul 26, 2023

Our experience with Big Outsource has been remarkably positive. They have proven to be a dependable outsourcing partner, showing substantial knowledge and understanding of our needs. Big Outsource has consistently delivered high-quality work, and their dedication to our projects is evident. They've shown professionalism throughout our partnership and continue to strive for excellence, a trait we highly admire.
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Call Center Services for Logistics Company

5.0 Jul 23, 2023

The measurable outcomes from our collaboration with Big Outsource have been nothing short of exceptional. First and foremost, our customer satisfaction ratings have shown a significant increase since partnering with them. Customer feedback indicates that they appreciate the faster response times and the professional and knowledgeable support provided by the call center agents.
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Virtual Assistant for IT Co

5.0 Jun 12, 2025

Within the first month, I saw a 40% decrease in client turnaround time for appointment scheduling. Missed tasks dropped to nearly zero thanks to daily updates and organized reminders. I recovered approximately 10–12 hours of productive time weekly, which I could reinvest into business growth.
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5 of 5 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 5 times in the past 6 months
Recent reviews of Big Outsource highlight a consistently positive client experience, with notable successes in improving operational efficiency and client communication. Clients reported significant reductions in workload, such as a 70% decrease in administrative tasks and improved response times from over 18 hours to under 4 hours. Feedback emphasized their reliability, quick adaptability, and proactive problem-solving. However, some clients suggested enhancements like weekend support and more proactive tool recommendations, indicating areas for potential growth.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)

Singapore Standard Time (SGT)

Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Santa Monica, CA

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Proactive
Client feedback highlights Boldr.'s proactive approach to communication and problem-solving as a key strength. The Customer Happiness Team Lead of Tractive noted that Boldr. consistently delivers items on time and adapts strategies to meet evolving needs. Their commitment to continuous improvement and ability to anticipate changes in the customer support landscape were particularly impressive, setting them apart from other providers. Overall, the sentiment regarding Boldr.'s proactivity is highly positive.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

Their proactive approach to communication and problem-solving has been a key factor in the success of our partnership. Overall, Boldr.'s efficient project management and customer-centric focus significantly contributed to our satisfaction with their services.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino
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Callbox

4.6 119 reviews
Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Los Angeles, CA

Services provided

60% Sales Outsourcing

20% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Call Center Services

Callbox is a lead generation and sales support company specializing in B2B services such as pipeline generation, appointment setting, and database management. The reviews indicate overwhelmingly positive feedback, with over 90% of clients praising their ability to deliver high-quality leads and effective project management. Notably, 70% of reviewers highlight Callbox's responsiveness and adaptability, underscoring its reputation for reliable and client-focused service.

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Reviews mention Hard working
Clients have consistently praised Callbox for their hard work and dedication in lead generation. For instance, one client noted that Callbox 'has always seemed to deliver,' while another highlighted the 'effort they put in' as impressive. The team is recognized for refining and optimizing engagement strategies, demonstrating a commitment to exceeding expectations. Overall, the sentiment reflects a strong appreciation for their diligent work ethic and effective collaboration with clients.

Lead Generation for Operational Management Platform

5.0 Sep 13, 2022

They have constantly worked hard to refine and optimize our engagement. At this time I do not have any recommendations for further optimization of our partnership with Callbox.
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Call Center Services for Recruitment Firm

5.0 Apr 7, 2022

We were impressed with the effort they put in. The effort they put in.
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Call Center Services for Cloud Service Provider

4.0 Sep 10, 2021

I need to commend the team on the hard-work and dedication they put into the campaign.
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Lead Generation for Custom & Strategic Software Dev Firm

4.5 Feb 4, 2021

They’re dedicated to learning about our business and have worked hard to educate themselves. They can navigate the language of our industry well, which allows them to have quality conversations that convert to scheduled appointments.
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Industry Experience

Callbox has demonstrated expertise across various industries, including IT Services, Healthcare, Software, and Financial Services. Clients consistently highlight their strong lead generation capabilities, high-quality appointments, and responsive communication. In the IT sector, they excel in delivering qualified leads and enhancing brand awareness. Healthcare clients appreciate their effective outreach and appointment setting. Overall, feedback reflects a positive sentiment, indicating Callbox is well-suited for businesses in technology and healthcare sectors seeking scalable marketing solutions.
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Chemicals & Biotechnology Transportation Information technology Software IT Services Healthcare Manufacturing Design Supply Chain, Logistics, and Transport Financial services Business services Other Industry Consulting Advertising & marketing Telecommunications Logistics & Supply Chain Construction Government Consumer Products Media Arts, entertainment & music

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Average Project Cost Breakdown

$10,000 to $49,000 (60) Less than $10,000 (16) $50,000 to $199,999 (15) $200,000 to $999,999 (2)

What Clients Have Said
Clients consistently commend Callbox for delivering strong value for money, highlighting their effective lead generation and appointment-setting services. Feedback indicates that their pricing is competitive, with one client noting a significant increase in qualified leads and appointments. Another client emphasized the positive ROI achieved through their services. However, some reviews suggest room for improvement in lead quality and reporting, indicating a need for ongoing refinement to maximize value.
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United States (64) Singapore (19) Canada (5) Australia (5) Japan (4) Hong Kong (2) New Zealand (2) Germany (1) Israel (1) Iraq (1) Malaysia (1) India (1) France (1) Vietnam (1) Thailand (1) Belgium (1) England (1)

This provider is fluent in 6 languages:

Mandarin

English

Spanish

Portuguese

Vietnamese

Cantonese
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P3 Healthcare Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Ontario, CA

Services provided

100% Back Office Outsourcing

P3 Healthcare Solutions is a medical billing and quality reporting company known for its reliable and responsive service. The reviews highlight their expertise in ensuring accurate billing and prompt reimbursement, with around 100% of feedback emphasizing their effectiveness in managing complex healthcare systems. While generally positive, one review notes the need for more proactive training.

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Industry Experience

P3 Healthcare Solutions has demonstrated expertise primarily in the healthcare industry, particularly in medical billing and revenue management. Clients highlight their responsiveness, knowledge of complex healthcare systems, and ability to enhance revenue and streamline billing processes. Overall sentiment is positive, with a reported 5%-10% revenue increase noted by clients. Their strengths lie in fostering collaborative relationships and providing reliable support, making them a strong candidate for healthcare organizations seeking to optimize operational efficiency.
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Healthcare

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive P3 Healthcare Solutions as offering good value for money, with one client noting a potential revenue increase of 30% due to their efficient billing management. They are recognized for their responsiveness and dedication to customer service, often addressing queries outside regular hours. However, there is a suggestion for improvement in proactive training. Overall, the sentiment reflects satisfaction with their cost-effectiveness and the positive impact on clients' operations.
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wecarehealth

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

San Bernardino, CA

Services provided

80% Back Office Outsourcing

20% Customer Service Outsourcing

Wecarehealth is a small San Bernardino, California-based Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Helplama

5.0 1 review

$1,000+

< $25 / hr

250 - 999

Walnut, CA

Services provided

75% Customer Service Outsourcing

25% Call Center Services

Helplama specializes in providing customer support services, including managing communication channels such as emails, live chat, phone, and social media inquiries. The overall feedback highlights their efficiency in improving response times and customer satisfaction, as well as their organized project management and impressive agent retention. The client noted no areas for improvement, indicating high satisfaction with Helplama's services.

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Industry Experience

Helplama has demonstrated strong expertise in the eCommerce sector, particularly in enhancing customer support for digital consumer products. Client feedback highlights their organized processes, quick response times, and effective agent retention, resulting in improved customer satisfaction scores. The positive sentiment indicates a solid fit for companies within the eCommerce industry seeking efficient customer service solutions.
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eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Helplama's overall cost-effectiveness and value for money. One CEO noted a significant improvement in customer service metrics and praised the company's organized processes and long-term agent retention, suggesting a strong return on investment. The feedback indicates that Helplama meets client needs efficiently, with no reported areas for improvement, highlighting their competitive pricing relative to the quality of service provided.
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Walnut, CA

340 S Lemon Ave Walnut
Walnut, CA 91789
2 - 5

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Featured

What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Proactive
TDCX has been consistently praised for their proactive approach in client engagements. Clients noted their quick adaptability to process changes and their initiative in identifying improvement opportunities. One client highlighted TDCX's ability to suggest innovative solutions and conduct timely analyses, while another emphasized their proactive management style, which often anticipates issues before they escalate. Overall, the sentiment reflects a strong appreciation for TDCX's commitment to collaboration and problem-solving.

Call Center Services for Global Tech Company

5.0 Jun 25, 2021

TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams. The remaining times, they are proactive in identifying areas of opportunity and partner with us on solving the issues before they become trends. They manage a large portion of APAC business with us and we trust their ability to deliver the best possible outcomes to our customers!
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Call Center Services for Tech Company

5.0 Jun 16, 2021

Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. There’s a high demand for top talent in Barcelona, especially with multiple language skills. We want to keep good talent within the business, and they manage to help us do this. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
More than 5k

+57 601 743 3303

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Outpatient Call Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Corona, CA

Services provided

100% Call Center Services

Call center Outpatient Call Solutions was established in 2013. The company provides Call Center Services, and is midsize.
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Ansafone Contact Centers

4.5 1 review

$1,000+

$25 - $49 / hr

250 - 999

Santa Ana, CA

Services provided

60% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Ansafone Contact Centers is a company specializing in call center services, proficient in handling both English and Spanish-speaking populations across the US. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their flexibility, skilled personnel, and ability to manage high call volumes effectively. Collaborators appreciate their responsiveness and strong project management, although clearer initial communication is advised for optimal outcomes.

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Industry Experience

Ansafone Contact Centers has demonstrated strong expertise in the Government sector, particularly in emergency response scenarios, such as supporting FEMA's hurricane relief efforts. Clients praise their responsiveness, flexibility, and skilled personnel, highlighting their capacity to manage high call volumes effectively. Overall sentiment is highly positive, with clients noting their ability to adapt to changing requirements and maintain clear communication, making them a suitable choice for government-related projects.
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Government

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive Ansafone Contact Centers as offering good value for money, particularly in high-pressure situations. One client noted their investment exceeded $1,000,000 but highlighted the exceptional quality of service and responsiveness from the team. Their flexibility and ability to manage high call volumes were particularly praised. Overall, the sentiment reflects satisfaction with both the cost and the quality of the services provided, despite suggestions for improved initial communications.
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Santa Ana, CA

145 Columbine Ave
Santa Ana, CA 92707
101 - 150

714.560.1000

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Q-vantage

Not yet reviewed

$10,000+

$150 - $199 / hr

50 - 249

Riverside, CA

Services provided

10% Accounting

10% Call Center Services

10% Cloud Consulting & SI +7 services

10% Custom Software Development

10% HR Outsourcing

10% IT Strategy Consulting

10% Mobile App Development

10% Other Application Development

10% Social Media Marketing

10% Web Development

In Riverside, California, Q-vantage is a midsize social media marketing company. Their services include Social Media Marketing and IT strategy consulting.
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Imagenet LLC

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Lake Forest, CA

Services provided

50% Back Office Outsourcing

25% Customer Service Outsourcing

13% Sales Outsourcing +1 service

12% Call Center Services

Imagenet LLC is a Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing and is located in Tampa, Florida and Lake Forest, California.
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Lake Forest, CA

9 Spectrum Point Dr
Lake Forest, CA 92630
1001 - 2000

(877) 272-0705

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OBPO

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Walnut, CA

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

OBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000.
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Walnut, CA

340 South Lemon Avenue
Walnut, CA 91789
751 - 1000

+1 844 560 8092

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BillingParadise

4.4 4 reviews

$1,000+

< $25 / hr

50 - 249

Diamond Bar, CA

Services provided

75% Back Office Outsourcing

25% Call Center Services

BillingParadise is a company specializing in back-office services, including medical billing and computing services. The overall feedback is highly positive, with clients praising their efficiency, cost-saving capabilities, and excellent client service. Over 75% of reviewers highlight their ability to save time and money, and most appreciate their quick turnaround time. Improvement suggestions are minimal, indicating a high level of client satisfaction.

See all 4 projects
Reviews mention Timely
Overall, client feedback regarding BillingParadise's timeliness is highly positive. One client noted that their turnaround time for issues and inquiries is consistently within 3-5 business days, contributing to significant monthly savings. Another client praised the service for delivering everything to customers and vendors on time, emphasizing the efficiency and reliability of their service. This sentiment reflects a strong confidence in BillingParadise's ability to meet deadlines effectively.

Billing & Organizational Services for Education Organization

5.0 Aug 12, 2017

The service provider's strengths include their turn-around time with issues and ability to save us money. They can offer more new and improved services. Our relationship started in October 2016.
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Payment Processing Support for Consumer Products Company

4.5 Aug 12, 2017

They are the best billing service my company has ever used, and they deliver everything to our customers and vendors on time. They deliver on time and save us money. There is nothing they need to improve; they are perfect.
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Industry Experience

BillingParadise has demonstrated strong expertise across various industries, notably Healthcare, Manufacturing, Human Resources, and Consumer Products. Clients consistently highlight their efficiency, cost-saving abilities, and high-quality service delivery. Healthcare clients appreciate reduced billing errors and significant time savings, while Manufacturing partners value the feasibility of their pricing structure. Human Resources firms benefit from centralized services, and Consumer Products companies commend their timely communication and service. Overall, feedback indicates a positive sentiment towards BillingParadise's capabilities, making them a strong candidate for businesses in these sectors.
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Healthcare Manufacturing Human Resources Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight BillingParadise's favorable pricing structure and significant value for money. One client noted a charge of only 10% of billed amounts, resulting in substantial savings of 80 hours and 10% in costs monthly. Another mentioned saving over $5,000 monthly, emphasizing that other vendors charge significantly more for similar services. Overall, feedback reflects strong satisfaction with the efficiency and cost-effectiveness of their offerings.
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Washington, District of Columbia (1) Ewing, New Jersey (1) Arlington, Wisconsin (1)
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Kareo

4.0 1 review

$1,000+

< $25 / hr

250 - 999

Irvine, CA

Services provided

75% Back Office Outsourcing

15% Call Center Services

10% Customer Service Outsourcing

Kareo is a company offering back-office services, particularly in managing employee benefits like 401(k) plans. Feedback from reviewers is predominantly positive, highlighting their quick response times and effective service, with 100% of reviewers mentioning satisfaction with time-saving benefits. Suggested areas of improvement include enhancing their perspective.

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Industry Experience

Kareo has garnered positive feedback primarily within the Transportation industry, where they provide efficient back office services, including 401k management. Clients appreciate their quick responsiveness and the significant time savings of approximately 23 hours monthly. Overall, the sentiment reflects strong satisfaction with their service quality and operational efficiency, making them a suitable choice for businesses seeking reliable back office solutions, particularly in the Transportation sector.
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Select Industry to see insights

Transportation

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Kareo's pricing structure, noting a beneficial package deal that provides good value for money. One client highlighted a significant time savings of 23 hours per month, indicating efficiency and cost-effectiveness. Overall, the sentiment regarding Kareo's services is positive, with clients appreciating the quality of work and prompt responsiveness, suggesting that the company delivers strong value relative to its costs.
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Insurance Telemarketer

5.0 1 review

$1,000+

$25 - $49 / hr

250 - 999

Newport Beach, CA

Services provided

60% Call Center Services

40% Sales Outsourcing

Insurance Telemarketer is a lead generation and call center service provider that specializes in supporting insurance companies. Reviews indicate a high level of client satisfaction, with 100% positive feedback highlighting their professionalism, creativity, and strategic approach. Clients are impressed by their ability to deliver quality leads and timely services, with specific praise for their alignment with business values and dedication to customer needs.

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Reviews mention Efficient
Clients have consistently praised Insurance Telemarketer for their efficiency in providing lead generation services. One CEO noted, "They’re so efficient that our partnership flows very easily," highlighting prompt communication and effective management. Another client emphasized the quality of leads, stating, "All the leads Insurance Telemarketer passes on to us expect our call," which underscores their efficiency in generating legitimate referrals. Overall, the sentiment reflects high satisfaction with the company's performance and results.

Call Center Services for Private Insurance Agency

5.0 Mar 1, 2022

We communicate via email; they’re always prompt. If we need to have a one-on-one phone conversation, they can do that. They’re so efficient that our partnership flows very easily.
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Industry Experience

Insurance Telemarketer has demonstrated strong expertise in the insurance industry, particularly in lead generation for independent agencies. Clients report significant success, with an abundance of legitimate referrals leading to potential deals. Their strengths lie in effective communication, tailored strategies, and efficient project management. Overall sentiment is highly positive, indicating that they are well-suited for businesses seeking consistent and quality leads, particularly within the insurance sector.
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Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients express strong satisfaction with Insurance Telemarketer's cost-effectiveness, noting a positive return on investment for their lead generation services. One CEO highlighted spending over $5,000 for part-time support, which resulted in a substantial number of legitimate leads, making it challenging to manage the influx. The overall sentiment indicates that the value provided significantly outweighs the cost, with clients encouraged to engage with the company for reliable results.
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Consolidated Analytics

Not yet reviewed

$25,000+

Undisclosed

250 - 999

Anaheim, CA

Services provided

75% Back Office Outsourcing

25% Business Consulting

Founded in 1996, Consolidated Analytics is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Business Consulting.
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Resource Extension Inc.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Lake Forest, CA

Services provided

20% Back Office Outsourcing

20% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Consulting

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Search Engine Optimization

10% Staffing

Resource Extension Inc. Is a Back Office Outsourcing company founded in 2011. The midsize team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Helpt

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Irvine, CA

Services provided

50% Customer Service Outsourcing

45% Call Center Services

5% IT Staff Augmentation

Helpt is a customer support service provider specializing in after-hours and emergency call management. The company receives positive feedback, with 100% of reviewers highlighting their effective call screening and friendly, well-trained staff. Their services allow clients to efficiently manage emergency calls, demonstrating a professional and responsive approach to client needs.

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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised Helpt for their effective handling of after-hours support, with one client noting a 90% reduction in unnecessary calls to their team. The professionalism and friendliness of Helpt's staff were highlighted, along with their adaptability to client needs. Overall, the feedback reflects a strong satisfaction with Helpt's services, emphasizing their good value, seamless implementation, and commitment to achieving positive outcomes for clients.
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Industry Experience

The provider has demonstrated significant expertise in the Software industry, specifically with Point of Sale (POS) software firms. Clients commend their effective after-hours support, noting improved call screening and responsiveness. Feedback highlights their well-trained staff and strong communication skills, fostering a positive impact on client operations. Overall sentiment is highly favorable, indicating that companies in the software sector seeking reliable support services would find this provider to be a strong fit.
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Software

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients frequently highlight the company's competitive pricing and overall good value for money. One client noted that Helpt was selected due to its 'pricing fit our budget' and 'good value for cost.' Additionally, the seamless implementation and impressive responsiveness further reinforced their satisfaction, with one client stating their experience was 'A+' and expressing no areas for improvement.
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V-Factor Social

5.0 2 reviews

$1,000+

Undisclosed

2 - 9

Irvine, CA

Services provided

20% Back Office Outsourcing

20% Branding

20% Content Writing Services +2 services

20% Search Engine Optimization

20% Social Media Marketing

V-Factor Social is a digital marketing agency specializing in social media strategy, SEO, and content creation. Reviewers commend their ability to enhance brand visibility and drive measurable results, such as a 20% increase in organic traffic and significant social media growth. The company is praised for its creativity, personalized service, and effective project management, with 100% of reviews highlighting their exceptional client support and outcome-focused approach.

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Industry Experience

V-Factor Social has demonstrated expertise primarily in the real estate and construction industries. In real estate, they have successfully enhanced social media presence, resulting in significant client acquisition and brand establishment. Their work in construction focused on increasing digital visibility through SEO and content marketing, achieving notable improvements in traffic and lead generation. Overall sentiment is highly positive, highlighting their tailored strategies, creativity, and commitment to measurable outcomes, making them a strong fit for businesses looking to grow in these sectors.
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Select Industry to see insights

Real estate Construction

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients commend V-Factor Social for providing good value for money, often citing their pricing as fitting well within budget constraints. One client noted the 'great culture fit' and 'good value for cost,' while another emphasized their commitment to measurable results and tailored strategies. Overall, client sentiment reflects satisfaction with the cost-effectiveness of the services, indicating that V-Factor Social delivers quality outcomes that align well with client expectations and financial considerations.
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More responsive than most other service providers

V-Factor Social is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Review Rating from Riverside Clients

5.0/5.0

Quality

5.0

Schedule

4.8

Cost

5.0

Willing to Refer

5.0

Irvine-based V-Factor Social excels in social media marketing, content creation, and SEO, delivering measurable results like increased followers, media features, and substantial real estate sales. Clients praise their strategic, personalized approach, timely delivery, and deep understanding of digital trends, making complex projects highly successful.
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Infomatic Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Anaheim, CA

Services provided

50% Call Center Services

20% IT Managed Services

10% HR Consulting +3 services

10% IT Staff Augmentation

5% Corporate Training & Coaching

5% Web Development

Call center company Infomatic Solutions provides Call Center Services and IT managed services. They were founded in 2009.
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Anaheim, CA

1210 N. Jefferson Street Suite P
Anaheim, CA 92807
101 - 150

+1800-757-3056

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Alorica

2.0 1 review

$1,000+

< $25 / hr

10,000+

Irvine, CA

Services provided

50% Back Office Outsourcing

38% Call Center Services

12% Customer Service Outsourcing

Alorica provides tier-1 technical support, handling simple calls and directing them to appropriate resources, which helps reduce call volume. While their pricing is budget-friendly and their availability impressive, feedback indicates that the skill level of agents was initially suboptimal but shows gradual improvement.

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Yokly

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Tustin, CA

Services provided

100% Back Office Outsourcing

Midsize Back Office Outsourcing company Yokly, is based in Tustin, California. The team focuses on Back Office Outsourcing.
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ASAP NSN Parts

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Anaheim, CA

Services provided

35% Engineering

35% Sales Outsourcing

15% Air Freight +1 service

15% Business Consulting

ASAP NSN Parts is a Sales Outsourcing company located in Anaheim, California. They provide Sales Outsourcing and Engineering.
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Excel Telemessaging

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Irvine, CA

Services provided

80% Call Center Services

15% Customer Service Outsourcing

5% Business Consulting

Excel Telemessaging, a small call center service, is in Irvine, California and Venice, Florida. The team focuses on Call Center Services and Customer Service Outsourcing.
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Liberty Liens

Not yet reviewed

$10,000+

Undisclosed

50 - 249

Irvine, CA

Services provided

100% Back Office Outsourcing

Established in 2015, Liberty Liens is a midsize Irvine, California-based Back Office Outsourcing company. Their team provides Back Office Outsourcing.
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Quadra Digital Solutions

5.0 17 reviews

$1,000+

< $25 / hr

10 - 49

Anaheim, CA

Services provided

10% BI & Big Data Consulting & SI

10% Content Marketing

10% Conversion Optimization +7 services

10% Email Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Quadra Digital Solutions is a multifaceted digital solutions company specializing in improving client engagement through PPC advertising, content marketing, and user experience optimization. Reviews reveal high satisfaction, with approximately 100% of clients praising their proactive approach, timely delivery, and alignment with client values. Clients consistently commend their attention to detail and dedication to achieving measurable outcomes, indicating a strong reputation for quality and client satisfaction.

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Industry Experience

Quadra Digital Solutions has garnered positive feedback across several industries, showcasing its expertise particularly in Financial Services, Sports, Information Technology, Automotive, and Healthcare. In Financial Services, clients praised their lead generation and project management, while in Sports, their PPC advertising and website optimization efforts were highlighted. The IT sector commended their content marketing strategies, and Automotive clients valued their data analysis capabilities. Overall, they are recognized for their proactive communication, attention to detail, and commitment to client success, making them a versatile partner for varied industry needs.
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Financial services Sports Information technology Automotive Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (7) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Quadra Digital Solutions' pricing, noting its alignment with their budgets and excellent value for money. One client emphasized that the pricing fit their budget, while another appreciated the good value for cost. Overall, the sentiment is overwhelmingly positive, highlighting the company's commitment to delivering quality results that exceed expectations, thus reinforcing their reputation as a cost-effective partner.
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View projects from:

New York City, New York (2) Naples, Florida (1) Fairfield, Connecticut (1) Brooklyn, New York (1) Columbus, Ohio (1) Providence, Rhode Island (1) Thousand Oaks, California (1) Seattle, Washington (1) Haddonfield, New Jersey (1)

Anaheim, CA

201 East Center Street
Anaheim, CA 92805
2 - 5

+17275132004

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Hire Live Support Inc

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Cerritos, CA

Services provided

25% Call Center Services

25% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

15% Social Media Marketing

15% Web Development

Hire Live Support Inc is an answering service company. Established in 2009, the agency specializes in Call Center Services and Customer Service Outsourcing.
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More responsive than most other service providers

Hire Live Support Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Lighter AI

Not yet reviewed

$50,000+

$100 - $149 / hr

2 - 9

Rancho Cucamonga, CA

Services provided

45% Document Digitization & Management

25% AI Development

10% AI Consulting +2 services

10% Custom Software Development

10% Robotics Process Automation

Lighter AI, a Document Digitization & Management company, is located in Rancho Cucamonga, California. The team offers Document Digitization & Management and Artificial Intelligence.
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CrosLinks

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Anaheim, CA

Services provided

20% Back Office Outsourcing

20% Customer Service Outsourcing

20% IT Staff Augmentation +2 services

20% IT Strategy Consulting

20% Web Design

Advertising company CrosLinks specializes in Advertising and Conversion Optimization. They are in Anaheim, California.
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GlobalityNet Outsourcing and Consulting

5.0 5 reviews

$1,000+

< $25 / hr

10 - 49

Pasadena, CA

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Finance & Accounting Outsourcing (FAO) +1 service

25% Logistics & Supply Chain Consulting

GlobalityNet Outsourcing and Consulting specializes in implementing warehouse management systems and optimizing purchasing and warehousing operations. With a 100% success rate in project outcomes, clients commend their strategic planning, industry knowledge, and seamless integration into client teams. Reviewers consistently highlight the company's effectiveness, engagement, and substantial impact on cost efficiency and operational streamlining.

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Reviews mention Communicative
Clients have consistently praised GlobalityNet for their exceptional communication skills throughout projects. One client highlighted that Globality effectively communicated findings to all team members through clear and accessible presentations. Additionally, their level of engagement and commitment to client success fostered a collaborative team environment. Overall, the sentiment surrounding their communicative abilities is highly positive, indicating a strong alignment with client expectations.

Supply Chain Optimization for Consumer Goods Company

5.0 Nov 13, 2020

Globality was very effective in communicating their findings to all our team members. They did this through very easy to follow presentations.
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Industry Experience

GlobalityNet Outsourcing and Consulting has demonstrated expertise primarily in the Logistics & Supply Chain and Consumer Products industries. Clients in Logistics praised their strategic planning and implementation of Warehouse Management Systems (WMS), noting a successful impact on customer acquisition. In Consumer Products, the focus on purchasing and warehousing optimization resulted in improved operational efficiency and significant cost savings. Overall, the sentiment reflects strong client satisfaction, especially in project management and communication.
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Logistics & Supply Chain Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients commend GlobalityNet Outsourcing and Consulting for their competitive pricing and strong value for money. One review highlighted a 20% cost savings in warehouse operations due to their effective optimization strategies. Another client noted the successful implementation of a WMS within two months, attributing the timely delivery and strategic planning to the company's expertise. Overall, feedback suggests that clients find their services to be both cost-effective and impactful.
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Review Rating from Riverside Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

California-based clients praise GlobalityNet for their expertise in supply chain optimization, WMS implementation, and operational streamlining. Projects include cost savings, KPI development, and strategic planning, with clients highlighting their engagement, effective communication, and deep industry knowledge.
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Staff Boom

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Anaheim, CA

Services provided

25% Back Office Outsourcing

20% Business Consulting

15% Customer Service Outsourcing +4 services

10% Corporate Training & Coaching

10% Finance & Accounting Outsourcing (FAO)

10% IT Strategy Consulting

10% Social Media Marketing

Staff Boom, a Back Office Outsourcing company, is in Anaheim, California. Their services include Back Office Outsourcing and Business Consulting.
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TaskBullet

Not yet reviewed

Undisclosed

< $25 / hr

250 - 999

Huntington Beach, CA

Services provided

40% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

20% Social Media Marketing +3 services

5% Call Center Services

5% Customer Service Outsourcing

5% Sales Outsourcing

Back Office Outsourcing company TaskBullet is based in Huntington Beach, California. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Medbilling rcm

Not yet reviewed

$50,000+

< $25 / hr

250 - 999

Irvine, CA

Services provided

100% Back Office Outsourcing

Medbilling rcm is a Back Office Outsourcing company founded in 2014. The firm offers Back Office Outsourcing, and is midsize.
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Matrix Imaging Products, Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Fountain Valley, CA

Services provided

100% Document Digitization & Management

Matrix Imaging Products, Inc is a Document Digitization & Management company. Their midsize team is located in Fountain Valley, California. Their services include Document Digitization & Management.
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Bristol Healthcare Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Cerritos, CA

Services provided

20% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

20% Insurance Services & Brokers +3 services

20% Other IT Consulting and SI

10% Call Center Services

10% Customer Service Outsourcing

Bristol Healthcare Services is an other IT consulting and SI company. Based in Cerritos, California, their team provides other IT consulting and SI and Back Office Outsourcing.
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athealthcare

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Costa Mesa, CA

Services provided

100% Back Office Outsourcing

Athealthcare is a Back Office Outsourcing company. The Costa Mesa, California-based agency was launched in 2015. Their team offers Back Office Outsourcing.
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Leads Local - B2B lead generation & sales systems

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Trabuco Canyon, CA

Services provided

60% Sales Outsourcing

20% Demand Generation Marketing

10% Conversion Optimization +1 service

10% Email Marketing

Leads Local - B2B lead generation & sales systems is a Sales Outsourcing company in Trabuco Canyon, California. They offer Sales Outsourcing and Demand Generation Marketing.
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Claim N Billing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Irvine, CA

Services provided

50% Back Office Outsourcing

25% Compliance Consulting

25% Document Digitization & Management

Claim N Billing is a Back Office Outsourcing company. Located in Irvine, California, their team provides Back Office Outsourcing and Document Digitization & Management.
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Forme Solar Electric

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

La Habra, CA

Services provided

100% Customer Service Outsourcing

Forme Solar Electric, a Customer Service Outsourcing company, was founded in 2005. The team provides Customer Service Outsourcing and is in La Habra, California.
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Salesautomators

5.0 2 reviews

$1,000+

< $25 / hr

2 - 9

Laguna Beach, CA

Services provided

40% CRM Consulting and SI

10% Application Management & Support

10% Business Consulting +4 services

10% IT Strategy Consulting

10% Other Application Development

10% Other IT Consulting and SI

10% Sales Outsourcing

Salesautomators is an automation and CRM implementation company praised for their expertise and effective communication. The reviews highlight their innovative approach and understanding of client needs, resulting in a threefold profit increase for one client. Feedback is overwhelmingly positive, with a minor suggestion to expand their team.

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Industry Experience

Salesautomators has demonstrated significant expertise in the education sector, particularly in automating CRM systems and workflow enhancements, leading to a threefold increase in profits for clients. Feedback highlights their strong communication and understanding of client needs, with a competent leadership team contributing to successful project implementation. Their strengths lie in technical support, telephony integration, and automation processes, making them a solid choice for educational organizations seeking to optimize sales and customer management.
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Education

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Salesautomators' pricing, describing it as fair and reflective of the value provided. One client noted a significant increase in profits—threefold—after implementing their services, highlighting the strong return on investment. The expertise of the director, Pavel, was particularly praised, and the consistent communication throughout projects was seen as a valuable aspect of their service. Overall, the sentiment indicates that clients feel they receive good value for their investment.
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Review Rating from Riverside Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviews from Los Angeles highlight Salesautomators' proficiency in CRM implementation, workflow automation, and system integrations, significantly boosting client sales and customer retention. The team’s technical competence and understanding of business pain points stand out.
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Lawn Doctor USA

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Temecula, CA

Services provided

100% Customer Service Outsourcing

Established in 2015, Lawn Doctor USA is a Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing.
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Subtle Insight Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Orange, CA

Services provided

49% Call Center Services

30% Corporate Training & Coaching

21% Customer Service Outsourcing

Launched in 2016, Subtle Insight Solutions is a call center service. The company offers Call Center Services and Corporate Training & Coaching, and is small.
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Ashunya Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Orange, CA

Services provided

50% Back Office Outsourcing

50% Search Engine Optimization

Ashunya Inc is a Back Office Outsourcing and SEO company. They offer Back Office Outsourcing and Search Engine Optimization and are in Orange, California.
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VXI Global Solutions Inc.

Not yet reviewed

$25,000+

< $25 / hr

10,000+

Los Angeles, CA

Services provided

45% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +3 services

10% Custom Software Development

5% AI Development

5% AR/VR Development

VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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physicians management network inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Laguna Hills, CA

Services provided

70% Finance & Accounting Outsourcing (FAO)

20% Call Center Services

10% Business Consulting

Physicians management network inc is a Finance & Accounting Outsourcing (FAO) company. Established in 2000, the team provides Finance & Accounting Outsourcing (FAO) and Call Center Services.
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B2B Data Partners

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

La Mirada, CA

Services provided

50% Customer Service Outsourcing

50% Sales Outsourcing

B2B Data Partners is a small Customer Service Outsourcing and Sales Outsourcing company founded in 2002. Their services include Customer Service Outsourcing and Sales Outsourcing.
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Kaizen BPO LLC

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Huntington Beach, CA

Services provided

40% Customer Service Outsourcing

30% Call Center Services

15% Back Office Outsourcing +4 services

5% IT Managed Services

4% Accounting

4% Sales Outsourcing

2% Web Design

Kaizen BPO LLC is a Customer Service Outsourcing company founded in 2018. The large team specializes in Customer Service Outsourcing and Call Center Services.
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Documentation Consultancy

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Big Bear, CA

Services provided

50% Business Consulting

50% Document Digitization & Management

Business Consulting and Document Digitization & Management company Documentation Consultancy was founded in 2000. The agency provides Business Consulting and Document Digitization & Management.
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eXtéres Corporation

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Riverside, CA

Services provided

40% Search Engine Optimization

30% Pay Per Click

10% Back Office Outsourcing +2 services

10% Corporate Training & Coaching

10% Marketing Strategy

EXtéres Corporation is a Riverside, California-based SEO services firm. Launched in 2007, the team focuses on Search Engine Optimization and Pay Per Click.
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XP Plus

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cerritos, CA

Services provided

50% Back Office Outsourcing

20% Customer Service Outsourcing

10% Business Consulting +4 services

5% Email Marketing

5% Finance & Accounting Outsourcing (FAO)

5% Sales Outsourcing

5% Web Development

Back Office Outsourcing company XP Plus is located in Cebu City, Philippines and Cerritos, California. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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Cerritos, CA

16220 Manning Way
Cerritos, CA 90703
1

+1 562 679 4680

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List of the Top Riverside BPO Services

Reviews mention Exceeds expectations

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Industry Experience

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Reviews mention Customized support

Customer Service Outsourcing for Gaming Company

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Reviews mention Timely

Back Office Outsourcing for HVAC Co

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Virtual Assistance & Content Marketing for SaaS Enterprise

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Reviews mention Timely

Transcription Services for Consumer Credit Reporting Agency

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Data Mining to Assess Global Pain Landscape

Data Entry & Mobile App Dev for Boutique Design Firm

Industry Experience

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TECHSPEED INC is very responsive

Reviews mention Detail-oriented

Lead Generation for Enterprise Software Company

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Marketing & Lead Generation for Self-Employed Contractor

Industry Experience

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LevelUp Leads is responsive

Reviews mention Trustworthy

Virtual Assistance for Nonprofit

Administrative Support for Beauty & Wellness Brand

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Average Project Cost Breakdown

What Clients Have Said

Reviewed 2 times in the past 6 months

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HelpSquad is very responsive

Reviews mention Proactive

Customer Service Outsourcing for GPS Pet Tracker Provider

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What Clients Have Said

Reviews mention Exceptional results

Data Entry for E-Commerce Company

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Virtual Assistant for IT Co

Reviewed 5 times in the past 6 months

Reviews mention Proactive

Customer Service Outsourcing for GPS Pet Tracker Provider

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Reviews mention Hard working

Lead Generation for Operational Management Platform

Call Center Services for Recruitment Firm

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Lead Generation for Custom & Strategic Software Dev Firm

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What Clients Have Said

Industry Experience

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