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Top BPO Companies in Long Beach

Ratings Updated: June 4, 2026

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What are Featured Providers?

Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Long Beach, United States

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a versatile outsourcing company specializing in customer service, data management, and support for a diverse range of industries. With a 99.59% attendance rate, they are praised for their professionalism, responsiveness, and seamless integration into client operations. Approximately 85% of reviews highlight their effective communication and project management, though 15% suggest areas for improvement, such as refining candidate searches and enhancing performance evaluations.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for Unity Communications highlights their effective support in revenue cycle management, emphasizing their organized approach and strong team communication. A notable client from RevOne Companies praised their responsiveness and culture fit, noting a consistent collection rate despite employee turnover. Additionally, Unity's proactive measures improved attendance to 99.59%. Overall, clients express high satisfaction with Unity's professionalism, kindness, and commitment to delivering value.
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Industry Experience

Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Long Beach, United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Dedicated
Clients consistently highlighted Hugo's dedication to excellence and responsive project management. One client noted their 'exemplary' management skills, emphasizing timely deliveries and effective communication. Another remarked on Hugo's commitment to social impact, particularly in building remote support teams in black communities. This focus on quality and community engagement has garnered a positive overall sentiment, with clients appreciating Hugo's flexibility and proactive approach to meeting their evolving needs.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Remote CoWorker

4.8 189 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Long Beach, United States

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance provider specializing in administrative support, business development, and market research. The company has garnered consistently positive feedback, with clients praising their communication, professionalism, and value. Approximately 90% of reviewers highlight their effective project management and responsiveness, with no significant areas for improvement noted across reviews.

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Reviews mention Timely
Client feedback on Remote CoWorker highlights their consistent timeliness in project delivery and responsiveness. Clients have noted that tasks are completed on or ahead of schedule, such as meeting project milestones and effectively managing deadlines. For instance, one client remarked on how their assistant met all project deadlines and communicated effectively. Overall, the sentiment reflects a high level of satisfaction with Remote CoWorker's punctuality and proactive approach to client needs.

Back Office Outsourcing for HVAC Co

5.0 Oct 7, 2024

Remote Coworker met and exceeded all expectations, including and especially in regards to timeliness.
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Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

Their project management was highly effective, consistently delivering items on time with strong attention to detail. They were responsive to our needs, quickly adapting to any changes and ensuring smooth communication throughout the process.
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Back Office Outsourcing for Construction Company

5.0 Sep 26, 2024

She has delivered on time and is very responsive and communicative.
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Virtual Assistance & Content Marketing for SaaS Enterprise

4.5 Aug 13, 2024

They delivered on time. They are quick to respond to needs.
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Social Media Marketing & Content Creation for Healthcare Co

5.0 Aug 8, 2024

Nova has delivered items on time.
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17 of 18 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
Recent reviews for Remote CoWorker highlight an overwhelmingly positive sentiment, with clients praising their responsiveness, effective communication, and the quality of virtual assistants provided. For instance, the CEO of Tiana Alexandria LLC noted a significant increase in social media engagement, while the Director of All-Steps Formation Riding commended the exceptional organization and support during onboarding. Clients consistently reported timely delivery of tasks and high satisfaction with the tailored assistance they received, indicating Remote CoWorker's strong alignment with client needs.
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Industry Experience

Remote CoWorker has demonstrated strong expertise across various industries, particularly in Medical, Real Estate, Legal, and Advertising & Marketing. Clients have praised their ability to enhance operational efficiency, improve customer engagement, and provide responsive administrative support. The overall sentiment is positive, with notable strengths in staffing, project management, and communication. Medical and Legal sectors particularly benefit from their specialized assistants, while industries like Real Estate and Advertising appreciate the marketing and client management capabilities. Potential clients in these sectors would find Remote CoWorker a fitting partner.
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Business services Real estate Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Publishing Energy & natural resources Legal Sports Medical

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United States (116) Canada (5) United Arab Emirates (2) England (2) Australia (1) Belgium (1) Ireland (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Long Beach, United States

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, data management, and customer service. They have consistently received positive feedback, with approximately 100% of reviewers praising their punctuality, professionalism, and adaptability. Clients highlight their proactive communication, reliability, and ability to swiftly scale operations, making TECHSPEED INC a highly recommended partner for complex data projects.

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Reviews mention Communicative
Clients consistently praised TECHSPEED INC for their exceptional communication and responsiveness throughout projects. Feedback highlighted their proactive approach, with one client noting their ability to anticipate potential issues and offer solutions. Multiple reviews emphasized the team's clear communication of updates and their readiness to adapt to changing project needs. Overall, the sentiment regarding communication was overwhelmingly positive, reflecting a high level of professionalism and commitment to client satisfaction.

Transcription Services for Consumer Credit Reporting Agency

5.0 Dec 12, 2022

TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
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Market Research & Outreach for Equipment Retailer

5.0 Nov 30, 2022

We maintained weekly collaborative meetings to discuss productivity & were constantly discussing new potential processes to better production. Their extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
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Data Entry Services for M&A Advisory Firm

5.0 Jun 3, 2021

The team is very familiar with Microsoft Excel, and they handled the data entry work well. We set up some checking points in the templates, and the team made their best to get checking points “OK” before submitting them to us. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Entry for Scholarship Fund

5.0 Jul 11, 2019

Perfect. Their team leader is extremely communicative and is quick to respond to any questions we have had. Conversely, the team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
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Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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United States (16) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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LevelUp Leads

5.0 56 reviews

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Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Laguna Beach, CA

Services provided

80% Sales Outsourcing

10% Call Center Services

10% Email Marketing

LevelUp Leads is a lead generation company specializing in outbound sales development through cold calling, email outreach, and CRM management. With approximately 95% positive feedback, their reviews consistently highlight their impressive project management, responsiveness, and ability to adapt strategies based on client needs. Approximately 80% of reviewers commend their proactive communication and flexibility in refining approaches to improve outcomes.

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Reviews mention Proactive
The feedback regarding LevelUp Leads emphasizes their proactive approach, with clients noting their ability to quickly adapt strategies based on feedback. For instance, one client highlighted their impressive responsiveness and willingness to refine messaging, leading to improved outcomes. Another client appreciated how they proactively communicated timelines and kept the project on track. Overall, clients expressed high satisfaction with the team's commitment to achieving results through active collaboration and prompt adjustments.

Sales Outreach, Email & Social Media Mktg for Wealth Mgmt Co

5.0 Jan 8, 2024

Their approach is very efficient. They set me up on a chat line where I could communicate quickly with all members of the team. Messages were send back and forth easily to quickly address questions from clients they talk to and discuss ways in which we can refine our overall message. Bi-weekly calls with the team were set up with discussions about our message and feedback on things like our website and social media ages. All incredibly useful. Weekly stats showing call/meeting ratios and detail on upcoming meetings and background on who. It is clear they all like their job and are proactive and extremely helpful.
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Email Campaigns for Digital Marketing Agency

5.0 Jul 3, 2023

They are responsive, proactive, and quick to ask for feedback to improve their service. They produced results by getting me meetings and most importantly conversions.
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Email Marketing for Business Translation Agency

5.0 Jun 15, 2023

Loved working with the team. We communicated on Slack and Zoom. They were not only super responsive, they were thinking proactively - anticipating problems and implementing solutions. They were responsive and proactive; I can't say enough about the excellent collaboration.
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Marketing & Lead Generation for Self-Employed Contractor

4.5 Jun 6, 2023

The LevelUp team is very attentive to customer goals and objectives. They focus not just on the details, but also on the larger picture, actively contributing to the achievement of the broader goals. The team supports a healthy and pro-active two way dialogue, and is available to help with any issues, concerns, or requests.
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Outbound Sales Services for Performance Marketing Company

5.0 Feb 1, 2025

Overall, they were reliable, proactive, and easy to work with. They handled the heavy lifting, so we never had to worry about missed deadlines or things falling through the cracks. Communication was seamless, and it always felt like they were a step ahead, making sure everything was running efficiently.
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5 of 6 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 6 times in the past 6 months
Recent reviews of LevelUp Leads reflect a highly positive sentiment, highlighting their effective lead generation and outbound sales strategies. Clients noted impressive outcomes, such as a fourfold increase in qualified meetings and a consistent flow of leads, with one client praising their project management and responsiveness. Feedback emphasized the team's adaptability and strong communication skills, while some minor areas for improvement were mentioned, primarily related to messaging consistency. Overall, clients expressed satisfaction with the partnership and the results achieved.
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Industry Experience

LevelUp Leads has demonstrated significant expertise in various industries, including manufacturing, eCommerce, insurance, and hospitality. Clients highlight their strengths in lead generation, project management, and responsive communication, resulting in improved sales pipelines and appointment setting. Overall sentiment is highly positive across industries, with clients particularly appreciating their adaptability and tailored outreach strategies, making LevelUp Leads a strong partner for B2B engagements in diverse market sectors.
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eCommerce Hospitality & leisure Manufacturing Software Sports IT Services Construction Food & Beverage Information technology Advertising & marketing Engineering Education Automotive Financial services Real estate Consulting Arts, entertainment & music Legal Other industries Insurance Business services

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United States (45) Canada (2) Bulgaria (1) India (1)

This provider is fluent in 1 language:

English

This provider is available in 3 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Virtual Coworker

4.9 7 reviews
Premier Verified

Undisclosed

< $25 / hr

250 - 999

West Hollywood, CA

Services provided

50% Back Office Outsourcing

50% Business Consulting

Virtual Coworker is a company specializing in providing virtual assistant services for administrative, operational, and bookkeeping tasks. Across multiple reviews, clients commend their professionalism, efficiency, and responsive communication. Approximately 80% of reviews highlight their ability to improve workflow and productivity, while a small percentage suggest enhancements in the onboarding process and proactive communication. Overall, Virtual Coworker receives positive feedback for delivering quality and reliable support.

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4 of 4 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of Virtual Coworker highlight a consistent theme of professionalism and efficiency across various projects. Clients noted improvements in productivity, timely task completion, and clear communication. For instance, one client praised the accounting team's responsiveness and ability to deliver accurate financial records, while another highlighted the seamless onboarding process and effective administrative support. Overall, the sentiment is overwhelmingly positive, with minor suggestions for enhancing response times and onboarding efficiency.
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Industry Experience

Virtual Coworker has received positive feedback across various industries, including Legal, eCommerce, Consumer Products & Services, Healthcare, and Cleaning Services. Clients highlighted their strengths in managing administrative tasks, improving workflow efficiency, and providing reliable support. Notable outcomes included enhanced productivity, timely communication, and organized financial management. Overall sentiment is highly favorable, indicating a strong fit for businesses seeking dependable assistance in these sectors.
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Consumer products & services Other industries Legal eCommerce Cleaners

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Average Project Cost Breakdown

$10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight Virtual Coworker’s competitive pricing and excellent value for money. One client noted, "good value for cost," while another emphasized that the "pricing fit our budget." The overall sentiment indicates satisfaction with the cost-effectiveness of the services provided, leading to improved productivity and efficiency in their operations. Reviewers appreciated the timely delivery of tasks and professional support, reinforcing the perception that the services rendered were worth the investment.
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Canada (2) United States (2) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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Featured

What are Featured Providers?
Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Long Beach, United States

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Exceptional results
Clients have reported exceptional results from their collaboration with Big Outsource, highlighting significant improvements in operational efficiency and client satisfaction. For instance, one CEO noted a 17% increase in content engagement and recovered 10 hours weekly for strategic tasks. Another client experienced a 40% reduction in appointment scheduling turnaround time and a 30% surge in customer satisfaction ratings. Overall, feedback emphasizes Big Outsource's professionalism, adaptability, and commitment to client success, establishing them as a valuable partner.

Data Entry for E-Commerce Company

5.0 Jul 26, 2023

Our experience with Big Outsource has been remarkably positive. They have proven to be a dependable outsourcing partner, showing substantial knowledge and understanding of our needs. Big Outsource has consistently delivered high-quality work, and their dedication to our projects is evident. They've shown professionalism throughout our partnership and continue to strive for excellence, a trait we highly admire.
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Call Center Services for Logistics Company

5.0 Jul 23, 2023

The measurable outcomes from our collaboration with Big Outsource have been nothing short of exceptional. First and foremost, our customer satisfaction ratings have shown a significant increase since partnering with them. Customer feedback indicates that they appreciate the faster response times and the professional and knowledgeable support provided by the call center agents.
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Virtual Assistant for IT Co

5.0 Jun 12, 2025

Within the first month, I saw a 40% decrease in client turnaround time for appointment scheduling. Missed tasks dropped to nearly zero thanks to daily updates and organized reminders. I recovered approximately 10–12 hours of productive time weekly, which I could reinvest into business growth.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)

Singapore Standard Time (SGT)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Long Beach, United States

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Accommodating
Clients consistently highlight TDCX's accommodating nature, emphasizing their willingness to adapt to evolving business needs. One client noted the team's dedication to meeting requests based on learnings and their openness to changes, which is crucial for startups. Another mentioned TDCX's agility in managing workforce adjustments as business forecasts change, demonstrating a proactive partnership approach. Overall, the sentiment reflects a strong appreciation for TDCX's flexibility and commitment to collaborative growth.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The managers are very easy to work with, there is alignment and also trust between us. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup.
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Call Center Services for Global Tech Company

5.0 Jun 25, 2021

Strong operational cadence: Weekly/Monthly and Quarterly reviews. Constant communication and ability to circle back on complex problem statements given by our teams to TDCX. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Callbox

4.6 119 reviews
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Los Angeles, CA

Services provided

60% Sales Outsourcing

20% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Call Center Services

Callbox is a lead generation and sales support company specializing in B2B services such as pipeline generation, appointment setting, and database management. The reviews indicate overwhelmingly positive feedback, with over 90% of clients praising their ability to deliver high-quality leads and effective project management. Notably, 70% of reviewers highlight Callbox's responsiveness and adaptability, underscoring its reputation for reliable and client-focused service.

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Reviews mention High-quality work
Callbox has received high-quality feedback from clients regarding their exceptional lead generation services. Clients praised the team for delivering a consistent flow of qualified leads and effectively scheduling appointments with decision-makers. Notably, Yularatech highlighted an increase in conversion rates and improved ROI, while OpsVeda appreciated the consistency and effectiveness of Callbox's services. Overall, the sentiment reflects satisfaction with Callbox's ability to meet and exceed client expectations, positioning them as a reliable partner in business development.

Lead Generation & Webinar Mgmt for IT Services Co

5.0 May 30, 2023

The project with Callbox yielded several measurable outcomes that clearly demonstrated progress and success for Yularatech. These outcomes can be quantified and serve as tangible evidence of the positive impact achieved. Here are some key measurable outcomes from the project: Increased Quantity of Qualified Leads: Callbox's lead generation efforts resulted in a significant increase in the number of qualified leads for Yularatech. Compared to our previous lead generation strategies, we experienced a notable boost in the volume of leads generated within the project timeframe.
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Lead Generation Services for Decision Intelligence Firm

5.0 Aug 29, 2022

We have gotten significantly more intro meetings with potential clients and are pleased with the results thus far. Their professionalism and ability to speak English perfectly are impressive, even though their entire team is located in the Philippines.
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Appointment Setting for B2B Services Company

5.0 Jun 8, 2022

The appointments that they set and they confirmed for us were great. We were able to meet with 9 out of 10 of them at the time it was originally scheduled for and they knew exactly why we were coming. The quality of the appointment was GREAT. No fluff and no forced appointments. These were people who were interested in speaking to us.
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Call Center Services for Cloud Service Provider

4.0 Sep 10, 2021

A campaign like this requires time to be able to show results. There are always hits and misses. However, we are after quality than quantity. This Callbox team readjusted to get better hit rates in the middle of the campaign. We had better success rates in terms of appointment settings after our first month.
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Market Research for Color Technology Firm

4.0 May 19, 2021

In the latest project, just the fact that we collect prospect information where basic required fields are completed is already a win. On average, our North America database is about 60-65% complete (and this is defined by having a series of key data points for each record) and I can say that everything which has been delivered so far is close to 100% complete which will already make a positive contribution to our success.
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Industry Experience

Callbox has demonstrated expertise across various industries, including IT Services, Healthcare, Software, and Financial Services. Clients consistently highlight their strong lead generation capabilities, high-quality appointments, and responsive communication. In the IT sector, they excel in delivering qualified leads and enhancing brand awareness. Healthcare clients appreciate their effective outreach and appointment setting. Overall, feedback reflects a positive sentiment, indicating Callbox is well-suited for businesses in technology and healthcare sectors seeking scalable marketing solutions.
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Chemicals & Biotechnology Transportation Information technology Software IT Services Healthcare Manufacturing Design Supply Chain, Logistics, and Transport Financial services Business services Other Industry Consulting Advertising & marketing Telecommunications Logistics & Supply Chain Construction Government Consumer Products Media Arts, entertainment & music

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United States (64) Singapore (19) Canada (5) Australia (5) Japan (4) Hong Kong (2) New Zealand (2) Germany (1) Israel (1) Iraq (1) Malaysia (1) India (1) France (1) Vietnam (1) Thailand (1) Belgium (1) England (1)

This provider is fluent in 6 languages:

Mandarin

English

Spanish

Portuguese

Vietnamese

Cantonese

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Review Rating from Clients

4.9/5.0

Quality

4.7

Schedule

4.7

Cost

4.1

Willing to Refer

4.8

California-based clients praise Callbox for their comprehensive lead generation, including telemarketing, online ads, and social media, with strong project management and responsive communication. They deliver diverse solutions for tech, healthcare, and financial sectors, consistently increasing appointments and engagement, demonstrating deep expertise and reliable service.
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Hire Live Support Inc

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Cerritos, CA

Services provided

25% Call Center Services

25% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

15% Social Media Marketing

15% Web Development

Hire Live Support Inc is a virtual assistance company specializing in managing repetitive tasks such as scheduling and customer support. Feedback highlights their efficiency and cost-effectiveness, with 100% of reviewers noting improved response times and increased customer satisfaction. The company is consistently praised for timely delivery and effective communication.

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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Hire Live Support Inc for their efficiency and cost-effectiveness. One client from DMC Fintec noted that the team successfully managed back-office tasks, leading to improved response times and increased customer satisfaction. They have demonstrated reliable project management by delivering on time and maintaining effective communication. Overall, the sentiment is positive, with clients expressing satisfaction with the services provided and the value for investment.
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Industry Experience

Hire Live Support Inc has demonstrated notable expertise in the business services industry, particularly in executive assistance and customer support. Clients have praised their cost-effectiveness, timely delivery, and enhanced operational efficiency, contributing to improved customer satisfaction. The positive sentiment within this sector highlights their capability to manage repetitive tasks, making them a suitable partner for businesses seeking to streamline operations and enhance service delivery.
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Business services

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More responsive than most other service providers

Hire Live Support Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Omnie Integrated Services Inc.

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Manhattan Beach, CA

Services provided

75% Customer Service Outsourcing

25% Back Office Outsourcing

Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.

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Industry Experience

Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.
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TaskBullet

Not yet reviewed

Undisclosed

< $25 / hr

250 - 999

Huntington Beach, CA

Services provided

40% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

20% Social Media Marketing +3 services

5% Call Center Services

5% Customer Service Outsourcing

5% Sales Outsourcing

Back Office Outsourcing company TaskBullet is based in Huntington Beach, California. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Kaizen BPO LLC

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Huntington Beach, CA

Services provided

40% Customer Service Outsourcing

30% Call Center Services

15% Back Office Outsourcing +4 services

5% IT Managed Services

4% Accounting

4% Sales Outsourcing

2% Web Design

Kaizen BPO LLC is a Customer Service Outsourcing company founded in 2018. The large team specializes in Customer Service Outsourcing and Call Center Services.
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KIN Logistic Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Rolling Hills Estates, CA

Services provided

10% Accounting

10% Back Office Outsourcing

10% Customs brokerage +7 services

10% Logistics & Supply Chain Consulting

10% Ocean Freight

10% Rail Freight

10% Recruiting

10% Recruitment Process Outsourcing

10% Staffing

10% Trucking

KIN Logistic Solutions is a company specializing in streamlining administrative operations and improving financial accuracy for businesses. They have received 100% positive feedback, with clients highlighting their strong commitment to efficiency and accuracy, timely delivery, and enhanced operational efficiency. Reviewers consistently praise the company's punctuality and effective communication via virtual meetings.

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Industry Experience

KIN Logistic Solutions demonstrates strong expertise in the Consumer Products industry, with a focus on operational efficiency and financial accuracy. Client feedback highlights their commitment to timely project execution and enhanced administrative processes. This positive sentiment reflects their capability to streamline operations and improve reporting systems, making them a suitable partner for businesses seeking operational improvements in consumer-centric sectors.
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Consumer Products

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding KIN Logistic Solutions' cost-effectiveness and value for money. One CEO noted improvements in financial accuracy and operational efficiency, highlighting the company's commitment to timely invoicing and smooth coordination, which delivered significant time savings on administrative tasks. Overall, clients found the pricing reasonable given the high level of service and commitment to efficiency, with no significant areas for improvement identified.
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Ansafone Contact Centers

4.5 1 review

$1,000+

$25 - $49 / hr

250 - 999

Santa Ana, CA

Services provided

60% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Ansafone Contact Centers is a company specializing in call center services, proficient in handling both English and Spanish-speaking populations across the US. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their flexibility, skilled personnel, and ability to manage high call volumes effectively. Collaborators appreciate their responsiveness and strong project management, although clearer initial communication is advised for optimal outcomes.

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Industry Experience

Ansafone Contact Centers has demonstrated strong expertise in the Government sector, particularly in emergency response scenarios, such as supporting FEMA's hurricane relief efforts. Clients praise their responsiveness, flexibility, and skilled personnel, highlighting their capacity to manage high call volumes effectively. Overall sentiment is highly positive, with clients noting their ability to adapt to changing requirements and maintain clear communication, making them a suitable choice for government-related projects.
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Government

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive Ansafone Contact Centers as offering good value for money, particularly in high-pressure situations. One client noted their investment exceeded $1,000,000 but highlighted the exceptional quality of service and responsiveness from the team. Their flexibility and ability to manage high call volumes were particularly praised. Overall, the sentiment reflects satisfaction with both the cost and the quality of the services provided, despite suggestions for improved initial communications.
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Santa Ana, CA

145 Columbine Ave
Santa Ana, CA 92707
101 - 150

714.560.1000

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Bristol Healthcare Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Cerritos, CA

Services provided

20% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

20% Insurance Services & Brokers +3 services

20% Other IT Consulting and SI

10% Call Center Services

10% Customer Service Outsourcing

Bristol Healthcare Services is an other IT consulting and SI company. Based in Cerritos, California, their team provides other IT consulting and SI and Back Office Outsourcing.
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B2B Data Partners

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

La Mirada, CA

Services provided

50% Customer Service Outsourcing

50% Sales Outsourcing

B2B Data Partners is a small Customer Service Outsourcing and Sales Outsourcing company founded in 2002. Their services include Customer Service Outsourcing and Sales Outsourcing.
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Cleverly

4.3 83 reviews

$1,000+

$25 - $49 / hr

10 - 49

Los Angeles, CA

Services provided

40% Sales Outsourcing

40% Social Media Marketing

10% Call Center Services +1 service

10% Email Marketing

Cleverly is a lead generation company specializing in LinkedIn outreach and cold emailing services. Reviews are mixed: approximately 55% of clients report positive outcomes like lead generation and responsive communication, while around 45% describe issues with delivery, incorrect targeting, and unsatisfactory customer support. Common praise includes professional project management and tailored strategies, whereas criticisms focus on unmet expectations and poor execution.

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Reviews mention Adaptable
Clients have expressed a positive sentiment regarding the adaptability of Cleverly’s services, particularly highlighting the responsiveness of their Account Manager. One client noted, 'How adaptable our Account Manager is at helping us compile lists of our target audience across multiple geographies.' This flexibility has been instrumental in managing campaigns efficiently across various jurisdictions, allowing clients to focus on their core activities while Cleverly handles lead generation effectively.

LinkedIn Lead Generation for Corporate Services Company

5.0 Jan 26, 2022

How adaptable our Account Manager is at helping us compile lists of our target audience across multiple geographies, not just in the US or our home countries. Their experience in drafting appropriate and successful LinkedIn messages is very helpful.
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Average Project Cost Breakdown

Less than $10,000 (49) $10,000 to $49,000 (13) $50,000 to $199,999 (2) $200,000 to $999,999 (2)

What Clients Have Said
Overall feedback regarding Cleverly's cost and value for money is mixed. Many clients highlighted that Cleverly's services fit their budgets and offered good value, with one client noting they generated leads at half the cost of previous services. However, several reviews expressed dissatisfaction with results, citing instances of zero leads generated despite significant investment, leading to perceptions of poor value. While some clients praised responsive support and effective project management, others reported a lack of results undermining their initial expectations.
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More responsive than most other service providers

Cleverly is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (62) Canada (6) Netherlands (3) Australia (1) Colombia (1) Guam (1) Hong Kong (1) Israel (1) Malta (1)

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Insurance Telemarketer

5.0 1 review

$1,000+

$25 - $49 / hr

250 - 999

Newport Beach, CA

Services provided

60% Call Center Services

40% Sales Outsourcing

Insurance Telemarketer is a lead generation and call center service provider that specializes in supporting insurance companies. Reviews indicate a high level of client satisfaction, with 100% positive feedback highlighting their professionalism, creativity, and strategic approach. Clients are impressed by their ability to deliver quality leads and timely services, with specific praise for their alignment with business values and dedication to customer needs.

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Reviews mention Efficient
Clients have consistently praised Insurance Telemarketer for their efficiency in providing lead generation services. One CEO noted, "They’re so efficient that our partnership flows very easily," highlighting prompt communication and effective management. Another client emphasized the quality of leads, stating, "All the leads Insurance Telemarketer passes on to us expect our call," which underscores their efficiency in generating legitimate referrals. Overall, the sentiment reflects high satisfaction with the company's performance and results.

Call Center Services for Private Insurance Agency

5.0 Mar 1, 2022

We communicate via email; they’re always prompt. If we need to have a one-on-one phone conversation, they can do that. They’re so efficient that our partnership flows very easily.
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Industry Experience

Insurance Telemarketer has demonstrated strong expertise in the insurance industry, particularly in lead generation for independent agencies. Clients report significant success, with an abundance of legitimate referrals leading to potential deals. Their strengths lie in effective communication, tailored strategies, and efficient project management. Overall sentiment is highly positive, indicating that they are well-suited for businesses seeking consistent and quality leads, particularly within the insurance sector.
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Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients express strong satisfaction with Insurance Telemarketer's cost-effectiveness, noting a positive return on investment for their lead generation services. One CEO highlighted spending over $5,000 for part-time support, which resulted in a substantial number of legitimate leads, making it challenging to manage the influx. The overall sentiment indicates that the value provided significantly outweighs the cost, with clients encouraged to engage with the company for reliable results.
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Matrix Imaging Products, Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Fountain Valley, CA

Services provided

100% Document Digitization & Management

Matrix Imaging Products, Inc is a Document Digitization & Management company. Their midsize team is located in Fountain Valley, California. Their services include Document Digitization & Management.
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Solartis LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Manhattan Beach, CA

Services provided

100% Customer Service Outsourcing

Solartis LLC is a Customer Service Outsourcing company. The midsize Manhattan Beach, California-based team provides Customer Service Outsourcing. The agency was established in 2004.
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Locksmith Master Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Torrance, CA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Located in Torrance, California, Locksmith Master Store is a Business Consulting company. The team specializes in Business Consulting and Back Office Outsourcing.
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Atlantic Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Long Beach, CA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

In Long Beach, California, Atlantic Locksmith Store is a Business Consulting company. Launched in 1979, the team provides Business Consulting and Back Office Outsourcing.
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Xync Inc.

4.7 5 reviews

Undisclosed

Undisclosed

50 - 249

Marina del Rey, CA

Services provided

70% Sales Outsourcing

10% Back Office Outsourcing

10% Call Center Services +1 service

10% Customer Service Outsourcing

Xync Inc. is a marketing agency specializing in lead generation, social media marketing, and client engagement strategies. With a strong emphasis on value for cost, the company boasts a 100% positive feedback rate, highlighting their responsive project management, personalized service, and proactive team engagement. However, some clients note a need for improved consistency in lead follow-up.

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Reviews mention Efficient
Clients consistently commend Xync Inc. for their efficient project management and timely delivery of services. One client highlighted their responsiveness to needs, ensuring a smooth experience throughout the project. Additionally, the company's targeted outreach strategies and regular campaign updates were noted as impressive, contributing to the successful generation of qualified leads. Overall, the sentiment reflects a strong appreciation for Xync Inc.'s efficiency and effectiveness in meeting client objectives.

Lead Generation for Managed IT Services Company

4.5 May 25, 2023

Xync is known for its efficient project management, consistently delivering items on time. They are responsive to client needs, ensuring a smooth and satisfactory experience throughout the project.
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Industry Experience

Xync Inc. has demonstrated its expertise across various sectors, including Software, IT Services, Healthcare, and Financial Services. Clients commend their responsiveness, personalized approach, and consistent project management, leading to successful lead generation and marketing campaigns. The overall sentiment is positive, especially within IT and Healthcare, where their targeted outreach strategies have notably improved client visibility and engagement. Potential clients in these industries may find Xync Inc.'s services particularly beneficial.
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Software IT Services Healthcare Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Xync Inc. is frequently praised for its cost-effectiveness and value for money. Clients noted that the pricing fits their budgets while delivering significant results, such as generating leads and enhancing brand visibility. One client specifically highlighted, 'Good value for cost,' while another remarked on the team's investment in their success. Overall, the sentiment reflects satisfaction with the pricing structure relative to the quality of services provided, although some suggested minor improvements in follow-up consistency.
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Orlando, Florida (1) Houston, Texas (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Lexington, New York (1)

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Stellar Staff

4.9 104 reviews

$1,000+

< $25 / hr

250 - 999

Newport Beach, CA

Services provided

85% Back Office Outsourcing

15% Recruitment Process Outsourcing

Stellar Staff is a versatile outsourcing company specializing in recruitment support, customer service, and back-office operations across various industries, including cybersecurity, healthcare, and manufacturing. With a remarkable 100% positive feedback rate, clients frequently commend Stellar Staff for their cultural alignment, technical competence, and adaptability. Approximately 70% of reviews highlight their exceptional project management capabilities, underscoring their ability to deliver timely, high-quality results while seamlessly integrating into client operations.

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Reviews mention Great project management
Stellar Staff has received exceptional feedback regarding its project management capabilities. Clients consistently highlighted their proactive approach, timely delivery, and adaptability to changing needs. For instance, one client praised their 'military precision' in managing a national recruitment drive, while another noted their quick implementation of a refined workflow in response to feedback. Overall, the sentiment towards Stellar Staff's project management is overwhelmingly positive, with clients expressing appreciation for their responsiveness and commitment to exceeding expectations.

Virtual Assistant Services for Financial Services Firm

5.0 Aug 14, 2023

Their project management was commendable. They delivered on time, responded to our needs promptly, and exceeded our expectations in terms of outcomes.
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Back Office Outsourcing for Telecom Consulting Firm

5.0 Aug 9, 2023

The project management from VA Support Now has been stellar. Ronald consistently delivers tasks on time and my manager is always there to respond to any needs.
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Customer Service & Back Office Outsourcing for Transportation Company

5.0 Apr 23, 2025

The virtual assistants demonstrate strong project management skills throughout the engagement. They consistently delivered assigned tasks on time, including weekly enrollment roster submissions, employment outreach, and follow-ups with students regarding financing and documentation. Tasks were completed with reliability and without the need for repeated reminders, which significantly improved operational flow. They were also highly responsive to our evolving needs. When priorities shifted or urgent tasks arose, the assistants adapted quickly, adjusted their schedules, and maintained clear communication.
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Administrative Support for Beauty & Wellness Brand

5.0 Apr 28, 2025

Loven is a beast when it comes to project management. He’s always on time, always gives 150%, and always makes sure everything I need gets handled without me having to chase it. I trust him completely — he over-delivers every time.
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Virtual Assistant Services for Roofing Company

5.0 Apr 28, 2025

During my experience working with the General Virtual Assistant, I found their project management skills to be highly effective and satisfactory. They utilized project management tools such as Roofer. This structure allowed for clear visibility of ongoing projects and deadlines, making collaboration smooth and efficient. In terms of timely delivery, the VA demonstrated excellent responsiveness to my needs.
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Industry Experience

Stellar Staff has demonstrated expertise across various industries, including healthcare, IT, finance, and recruitment. Clients lauded their ability to enhance operational efficiency, improve customer service, and streamline processes. In healthcare and pharmaceuticals, they excelled in managing sensitive information and optimizing patient care workflows. Their strengths in IT and finance were highlighted through effective project management and timely task execution. Overall, feedback reflects a positive sentiment, indicating Stellar Staff as a reliable partner for diverse operational needs in multiple sectors.
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Select Industry to see insights

Engineering Pharmaceuticals Other Industry Other industries Healthcare Medical Gaming IT Services Manufacturing Software Hospitality & leisure Construction Insurance Wellness & Fitness Telecommunications Supply Chain, Logistics, and Transport Non-profit Nonprofit Real estate Advertising & marketing Contracting Education Home Services Beauty & Cosmetics HVAC Transportation Food & Beverage eCommerce Dental Information technology Financial services Arts, entertainment & music Restaurants Consumer products & services

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United States (44) Australia (3) Germany (3) Canada (2) Spain (2) France (1) South Africa (1)

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Review Rating from Clients

4.8/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Los Angeles clients commend Stellar Staff for their dependable virtual assistance, covering tasks from admin support to sales and social media. Their experienced team consistently meets deadlines, providing cost-effective solutions that enhance business operations and client engagement.
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Safe & Key Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bellflower, CA

Services provided

30% Business Consulting

25% Back Office Outsourcing

25% Sales Outsourcing +1 service

20% Commercial Property Management

Safe & Key Shop, a Business Consulting company, was founded in 1985. Based in Bellflower, California, the team specializes in Business Consulting and Back Office Outsourcing.
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Usa Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Signal Hill, CA

Services provided

30% Commercial Brokerage Services

25% Back Office Outsourcing

25% Sales Outsourcing +1 service

20% Business Consulting

Founded in 1987, Usa Locksmith Service is a Commercial Brokerage Services company. Based in Signal Hill, California, the team offers Commercial Brokerage Services and Back Office Outsourcing.
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Boldr.

4.8 10 reviews

$1,000+

Undisclosed

1,000 - 9,999

Santa Monica, CA

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a business process outsourcing (BPO) company providing services such as customer support, technical support, and HR solutions. Client feedback is largely positive, highlighting their strong partnership approach, cultural fit, and cost-effectiveness. Approximately 83% of reviewers noted strong project management skills and ability to meet deadlines, with common praise for their adaptability and genuine care for employees. Areas for improvement include faster hiring processes and more proactive feedback.

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Reviews mention Accommodating
Clients consistently highlight Boldr.'s accommodating nature, particularly in their exceptional responsiveness to evolving needs and proactive communication. One client noted that Boldr. adapted their strategies effectively to fit specific requirements, showcasing a deep understanding of their business model. The review emphasized the importance of customization, with Boldr. providing tailored support solutions that greatly enhanced client satisfaction. Overall, the sentiment reflects a strong appreciation for Boldr.'s willingness to adapt and deliver on client expectations.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

They have shown exceptional responsiveness to our needs, adapting their strategies and solutions to fit our evolving requirements. Their proactive approach to communication and problem-solving has been a key factor in the success of our partnership. One of the most impressive and unique aspects of BoldR is their exceptional level of customization and adaptability in their services. They have demonstrated a deep understanding of our specific needs and business model, which has allowed them to provide highly tailored support solutions.
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Industry Experience

Boldr. has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and E-commerce. Clients commend their effective project management, adaptability, and strong communication. In Consumer Products, they excelled in enhancing customer satisfaction and response times. In Retail, their impact on team scaling and culture control was highlighted. Manufacturing clients praised their proactive monitoring and data accuracy. Overall, sentiment across industries is highly positive, suggesting Boldr. is well-suited for companies seeking customized outsourcing solutions.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Client feedback highlights Boldr.'s strong value for money, with many praising their cost-effectiveness. For instance, Babylist reported annual savings of $6 million due to their services, while Tractive noted that Boldr.'s pricing fit their budget and provided great value. Overall, sentiment is positive, emphasizing that Boldr. delivers high-quality support and effective solutions at competitive prices, making them a preferred partner for many clients.
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United States (6) Austria (1) Canada (1)

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Kareo

4.0 1 review

$1,000+

< $25 / hr

250 - 999

Irvine, CA

Services provided

75% Back Office Outsourcing

15% Call Center Services

10% Customer Service Outsourcing

Kareo is a company offering back-office services, particularly in managing employee benefits like 401(k) plans. Feedback from reviewers is predominantly positive, highlighting their quick response times and effective service, with 100% of reviewers mentioning satisfaction with time-saving benefits. Suggested areas of improvement include enhancing their perspective.

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Industry Experience

Kareo has garnered positive feedback primarily within the Transportation industry, where they provide efficient back office services, including 401k management. Clients appreciate their quick responsiveness and the significant time savings of approximately 23 hours monthly. Overall, the sentiment reflects strong satisfaction with their service quality and operational efficiency, making them a suitable choice for businesses seeking reliable back office solutions, particularly in the Transportation sector.
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Transportation

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Kareo's pricing structure, noting a beneficial package deal that provides good value for money. One client highlighted a significant time savings of 23 hours per month, indicating efficiency and cost-effectiveness. Overall, the sentiment regarding Kareo's services is positive, with clients appreciating the quality of work and prompt responsiveness, suggesting that the company delivers strong value relative to its costs.
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JOYNO INC

5.0 3 reviews

$1,000+

Undisclosed

250 - 999

Santa Monica, CA

Services provided

20% Content Marketing

20% Email Marketing

20% Social Media Marketing +4 services

10% Back Office Outsourcing

10% Call Center Services

10% SMS Marketing

10% Video Marketing

JOYNO INC is a comprehensive digital marketing and design firm that excels in lead generation, social media marketing, website development, and branding. Reviews highlight their exceptional quality, creativity, and customer-centric approach, with a 100% positive feedback rate emphasizing effective communication, timely delivery, and strong company values. Clients frequently commend their professionalism and passion, which significantly benefit client engagement and business growth.

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Industry Experience

JOYNO INC has demonstrated expertise in diverse industries, including Consulting, Wellness & Fitness, and Restaurants. Clients in Consulting praised the company’s creativity and efficiency in marketing campaigns, while the Wellness sector highlighted their comprehensive digital marketing services and strong communication. In the Restaurant industry, JOYNO INC was noted for professionalism and ethical marketing practices. Overall, sentiment across these industries is overwhelmingly positive, positioning JOYNO INC as a strong candidate for businesses seeking reliable marketing solutions.
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Consulting Wellness & Fitness Restaurants

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Philippines (2) United States (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Los Angeles clients appreciate JOYNO INC’s expertise in website creation, branding, and digital marketing. They value the team's proactive communication, innovative approach, and timely project completion, which boosted their business visibility and customer trust. The team’s passion and integrity are frequently highlighted.
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Affordable Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Downey, CA

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Affordable Locksmith Services is a Business Consulting company. They were founded in 2005 and focus on Business Consulting and Back Office Outsourcing.
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Liberty Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Torrance, CA

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Liberty Locksmith Store is a Business Consulting company. The team specializes in Business Consulting and Back Office Outsourcing and is located in Torrance, California.
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Anchor Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Long Beach, CA

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Anchor Locksmith Store is a Business Consulting company established in 1993. The team offers Business Consulting and Back Office Outsourcing and is based in Long Beach, California.
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All County Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Long Beach, CA

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Established in 1998, All County Locksmith Store is a Business Consulting company. The team offers Business Consulting and Back Office Outsourcing.
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TaskUs

Not yet reviewed

$50,000+

< $25 / hr

10,000+

Santa Monica, CA

Services provided

30% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +5 services

10% Content Moderation Services

5% AI Development

5% Compliance Consulting

5% Data Annotation Services

5% Generative AI

TaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.
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Elite Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Redondo Beach, CA

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Development

20% Sales Outsourcing

Founded in 1983, Elite Locksmith Services is a small Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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Little Village Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Garden Grove, CA

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Little Village Locksmith Store is a Business Consulting company. The Garden Grove, California-based agency provides Business Consulting and Back Office Outsourcing.
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Little Village Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Torrance, CA

Services provided

35% Commercial Brokerage Services

25% Business Consulting

20% Back Office Outsourcing +1 service

20% Sales Outsourcing

Little Village Locksmith Store is a Commercial Brokerage Services company. They are headquartered in Torrance, California. Their team provides Commercial Brokerage Services and Business Consulting.
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TGS Trans Global Services

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Torrance, CA

Services provided

15% IT Strategy Consulting

15% Web Development

10% Business Consulting +6 services

10% Call Center Services

10% Customer Service Outsourcing

10% Email Marketing

10% IT Managed Services

10% Sales Outsourcing

10% Social Media Marketing

TGS Trans Global Services is a midsize IT strategy consulting company founded in 2016. Their services include IT strategy consulting and Web Development.
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VXI Global Solutions Inc.

Not yet reviewed

$25,000+

< $25 / hr

10,000+

Los Angeles, CA

Services provided

45% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +3 services

10% Custom Software Development

5% AI Development

5% AR/VR Development

VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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89Bots.com

5.0 2 reviews

$1,000+

< $25 / hr

2 - 9

Manhattan Beach, CA

Services provided

20% AI Development

20% Conversion Optimization

20% Web Development +4 services

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

89Bots.com is a chatbot development company specializing in customer support automation. They are praised for their modern vision and efficient project management, delivering a working prototype within two weeks. Reviewers highlight their transparent communication and effectiveness, with no negative feedback reported. This track record suggests a 100% satisfaction rate among clients.

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Industry Experience

89Bots.com has received positive feedback primarily in the software industry, particularly for chatbot development. Clients praised their modern vision, quick delivery, and effective communication. Their expertise lies in automating customer support processes, reducing the need for large support teams. This suggests they are well-suited for businesses seeking innovative solutions in technology and customer service automation.
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Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients express high satisfaction with 89Bots.com regarding their cost-effectiveness and value for money. One client noted that developing chatbots in-house would have been more expensive, highlighting 89Bots' competitive pricing. Additionally, the quick delivery of a functional prototype within two weeks was appreciated, reinforcing the perception of good value. Overall, feedback indicates that clients found 89Bots to deliver quality services at reasonable prices, making them a favorable choice for chatbot development.
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SkyTech Solutions

4.9 17 reviews

$5,000+

< $25 / hr

250 - 999

Los Angeles, CA

Services provided

45% Customer Service Outsourcing

15% Back Office Outsourcing

10% Call Center Services +3 services

10% Graphic Design

10% Sales Outsourcing

10% Web Development

SkyTech Solutions is a versatile business process outsourcing (BPO) company offering services such as customer support, telesales, digital marketing, order processing, and graphic design. Overall, 90% of reviews praise their proactive communication, adaptability, and quality service, with significant outcomes like a 40% sales increase and 95% reduction in order processing errors. However, some reviewers suggest improvements in detailed reporting and cost transparency.

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Reviews mention Knowledgeable
Clients consistently highlight SkyTech Solutions' extensive industry knowledge and expertise, emphasizing their ability to seamlessly integrate advanced technology into existing operations. One client noted their 'in-depth industry knowledge and adaptive approach' as remarkable, leading to improved accuracy and efficiency in inventory management. Overall sentiment reflects strong confidence in their capabilities, although suggestions for localized support were mentioned to further enhance client experience.

Cloud Consulting for Software Company

5.0 Oct 3, 2023

SkyTech Solutions' in-depth industry knowledge and their adaptive approach were truly remarkable. They seamlessly blend with our operations, making the entire integration feel intrinsic.
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Industry Experience

SkyTech Solutions has received positive feedback across various industries, including Business Services, Telecommunications, Software, Manufacturing, Transportation, Consumer Products, Financial Services, and Advertising & Marketing. Clients commend their expertise in project management, customer support, and tailored solutions, resulting in significant improvements such as increased sales, reduced processing errors, and improved customer satisfaction. Overall, SkyTech Solutions is recognized for their adaptability and commitment, making them a strong contender for businesses seeking reliable partnerships in these sectors.
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Business services Telecommunications Software Manufacturing Transportation Consumer Products Financial services Advertising & marketing Design

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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
SkyTech Solutions is frequently noted for its competitive pricing and strong value for money. Clients like the CEO of All City Duct Cleaning highlighted that their pricing fit within budget while delivering significant results, such as a 40% increase in sales. Similarly, the Senior Director of a software company emphasized the good value for cost and alignment with company values. Overall, clients express satisfaction with the cost-effectiveness of SkyTech's services, though some suggest improvements in cost transparency.
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United States (7) Italy (1) Saudi Arabia (1) England (1)

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Panoptic Group

Not yet reviewed

$5,000+

$200 - $300 / hr

2 - 9

Hermosa Beach, CA

Services provided

40% Sales Outsourcing

20% Demand Generation Marketing

20% Fractional CMO Services +1 service

20% Marketing Strategy

Founded in 2014, Panoptic Group is a Sales Outsourcing company. The small team focuses on Sales Outsourcing and Marketing Strategy.
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Sound Telecom

4.2 19 reviews

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Sound Telecom is a business process outsourcing company specializing in call handling and communication services. Reviews indicate a generally positive experience, with clients appreciating their quick response time and professionalism. About 67% of the reviews highlight strengths such as expertise and efficiency, while some suggest potential improvement in customer service and cost management.

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Reviews mention Professional
Sound Telecom has received positive feedback regarding their professionalism in handling inbound services. Clients appreciate their quick response times and ability to improve customer service. One client noted that Sound Telecom's professionalism allows them to focus on their core business activities, highlighting the effectiveness of their call answering and filtering services. Overall, the sentiment around professionalism is strong, with clients recommending their services to others.

Answering Services for Education Service

5.0 Aug 12, 2017

The takeaway we get from this experience is by answering our needed calls and providing the service they do, we are better equipped to focus on our business presence. Professionalism is a noted strength of the service provider. We began using them in May 2014 and still do.
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Industry Experience

Sound Telecom has demonstrated significant expertise across various industries, particularly in Business Services, IT Services, and Consumer Products. Clients appreciate their quick response times and professionalism, noting improvements in customer service and operational efficiency. Overall, feedback highlights strengths in call handling and support, with a positive sentiment regarding their impact. They are a suitable choice for businesses seeking reliable inbound services, especially in sectors requiring consistent communication and customer support.
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Telecommunications Financial services Business services IT Services Consumer Products Real estate Arts, entertainment & music Healthcare Media Nonprofit Hospitality & leisure Manufacturing Information technology

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Average Project Cost Breakdown

Less than $10,000 (12) $10,000 to $49,000 (6)

What Clients Have Said
Clients express a generally positive sentiment regarding Sound Telecom's pricing and value for money. One client noted a flat rate of $500 per week, indicating satisfaction with the services provided for that cost. Another highlighted the importance of their services, stating they are happy with their spending and the product received. While some reviews mentioned potential areas for improvement in cost, this was not viewed as a significant drawback, with overall contentment in the quality of service delivered.
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Los Angeles, CA

2202 S Figueroa St
Los Angeles, CA 90007
2 - 5

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GlobalityNet Outsourcing and Consulting

5.0 6 reviews

$1,000+

< $25 / hr

10 - 49

Pasadena, CA

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Finance & Accounting Outsourcing (FAO) +1 service

25% Logistics & Supply Chain Consulting

GlobalityNet Outsourcing and Consulting is a versatile consulting firm offering services in marketing, operations, and WMS implementation. The company is praised for its effective communication, timely delivery, and strategic execution, with all reviewers expressing positive feedback. Notably, 100% of reviewers commend their professionalism and client engagement, contributing to measurable outcomes such as enhanced social media engagement and a 20% cost savings in warehouse operations.

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Reviews mention Efficient
Clients have expressed high satisfaction with GlobalityNet's efficiency in streamlining operations. One review highlighted a 20% cost saving in warehouse picking operations due to their effective communication and engagement throughout the project. The client noted that Globality's ability to present findings clearly and their commitment to success significantly contributed to a highly effective workflow. Overall, the sentiment regarding their efficiency is overwhelmingly positive, with no suggested areas for improvement.

Supply Chain Optimization for Consumer Goods Company

5.0 Nov 13, 2020

Warehouse picking operations became more efficient with an estimated 20% cost savings. Highly effective. Globality was very effective in communicating their findings to all our team members. Globality did this through very easy to follow presentations.
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Industry Experience

GlobalityNet Outsourcing and Consulting has demonstrated expertise primarily in the Logistics & Supply Chain and Consumer Products industries. Clients in Logistics praised their strategic planning and implementation of Warehouse Management Systems (WMS), noting a successful impact on customer acquisition. In Consumer Products, the focus on purchasing and warehousing optimization resulted in improved operational efficiency and significant cost savings. Overall, the sentiment reflects strong client satisfaction, especially in project management and communication.
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Logistics & Supply Chain Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients commend GlobalityNet Outsourcing and Consulting for their competitive pricing and strong value for money. One review highlighted a 20% cost savings in warehouse operations due to their effective optimization strategies. Another client noted the successful implementation of a WMS within two months, attributing the timely delivery and strategic planning to the company's expertise. Overall, feedback suggests that clients find their services to be both cost-effective and impactful.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

California clients appreciate GlobalityNet’s comprehensive consulting in logistics, inventory, and procurement. Their tailored strategies and effective project management have resulted in successful system implementations and operational enhancements, with clients valuing their dedication and industry expertise.
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Clarke Executive Services Group LLC

4.8 5 reviews

$5,000+

$200 - $300 / hr

2 - 9

Los Angeles, CA

Services provided

30% Business Consulting

30% Recruiting

20% Back Office Outsourcing +1 service

20% HR Consulting

Clarke Executive Services Group LLC is a professional staffing and consulting firm specializing in recruitment, virtual assistance, and operational support. Reviews indicate a strong emphasis on quality and responsiveness, with an impressive 90% success rate in candidate placements. Clients consistently praise their attention to detail and ability to adapt, with no noted areas for improvement, highlighting their high client satisfaction and reliability.

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Reviews mention Detail-oriented
Clients have consistently praised Clarke Executive Services Group LLC for their detail-oriented approach in staffing solutions. One client noted their 'eagle eye' for ensuring accuracy in documentation, which is critical for their law firm. Another highlighted the company's thorough initial discussions to understand specific needs, resulting in a high success rate of 90% for suitable candidates. Overall, the sentiment reflects strong satisfaction with Clarke's meticulous attention to detail and commitment to meeting client requirements.

Staffing for Law Firm

5.0 Oct 28, 2021

The COVID-19 pandemic has been a tough time for all of us, but Clarke Executive Services put in a lot of hours vetting candidates and it shows in their work. Their attention to detail allows them to focus on candidates that meet our needs. Even with a smaller application pool, they were able to provide us with quality candidates.
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Industry Experience

Clarke Executive Services Group LLC has garnered positive feedback across various industries, including Legal, Consulting, Human Resources, and Financial Services. Clients appreciate their detailed understanding of business needs, personalized staffing solutions, and responsiveness. In the Legal sector, they excel in recruiting candidates with precision and analytical skills. In Consulting and Human Resources, their administrative support is highly valued. The Financial Services industry recognizes their ability to deliver quality candidates efficiently. Overall, sentiment is overwhelmingly positive, indicating strong expertise and impact across these sectors.
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Legal Consulting Human Resources Financial services

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More responsive than most other service providers

Clarke Executive Services Group LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Los Angeles, California (3) San Mateo, California (1) Millersville, Pennsylvania (1)

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Tel-Us Call Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

52% Call Center Services

48% Customer Service Outsourcing

Based in Los Angeles, California, Tel-Us Call Center is a small call center. The team specializes in Call Center Services and Customer Service Outsourcing.
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Consolidated Analytics

Not yet reviewed

$25,000+

Undisclosed

250 - 999

Anaheim, CA

Services provided

75% Back Office Outsourcing

25% Business Consulting

Founded in 1996, Consolidated Analytics is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Business Consulting.
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OBPO

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Walnut, CA

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

OBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000.
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Walnut, CA

340 South Lemon Avenue
Walnut, CA 91789
751 - 1000

+1 844 560 8092

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Helplama

5.0 1 review

$1,000+

< $25 / hr

250 - 999

Walnut, CA

Services provided

75% Customer Service Outsourcing

25% Call Center Services

Helplama specializes in providing customer support services, including managing communication channels such as emails, live chat, phone, and social media inquiries. The overall feedback highlights their efficiency in improving response times and customer satisfaction, as well as their organized project management and impressive agent retention. The client noted no areas for improvement, indicating high satisfaction with Helplama's services.

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Industry Experience

Helplama has demonstrated strong expertise in the eCommerce sector, particularly in enhancing customer support for digital consumer products. Client feedback highlights their organized processes, quick response times, and effective agent retention, resulting in improved customer satisfaction scores. The positive sentiment indicates a solid fit for companies within the eCommerce industry seeking efficient customer service solutions.
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eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Helplama's overall cost-effectiveness and value for money. One CEO noted a significant improvement in customer service metrics and praised the company's organized processes and long-term agent retention, suggesting a strong return on investment. The feedback indicates that Helplama meets client needs efficiently, with no reported areas for improvement, highlighting their competitive pricing relative to the quality of service provided.
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Walnut, CA

340 S Lemon Ave Walnut
Walnut, CA 91789
2 - 5

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Outbound System

5.0 8 reviews

$1,000+

Undisclosed

10 - 49

Los Angeles, CA

Services provided

70% Sales Outsourcing

10% Call Center Services

10% Email Marketing +1 service

10% Social Media Marketing

Outbound System is a lead generation and outreach company specializing in cold email, LinkedIn, and AI-powered prospecting. Reviews indicate a consistent flow of positive feedback, highlighting their effective communication, tailored messaging, and professional project management. Notably, 100% of reviewers commend their ability to target the right audience, with several mentioning the rapid setup of campaigns and successful client acquisitions.

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Reviews mention Timely
Overall, client sentiment regarding timeliness is highly positive. Multiple reviews highlight Outbound System's ability to deliver projects on time and respond swiftly to client needs. For instance, one client noted, 'Erik is great. Comes prepared, flags stuff before it becomes a problem,' while another stated, 'Campaigns were running within like a week and a half of kicking off.' Additionally, a project manager remarked on their 'very professional and smooth' project management, affirming that 'everything is on time.'

Social Media Marketing for Outdoor Services Company

5.0 Oct 16, 2025

Outbound System’s project management is very professional and smooth. Everything is on time, and they do what they say they’ll do. We communicate via email and Zoom meetings.
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Email Marketing for Sustainable Lifestyle Products Company

5.0 Apr 8, 2026

Describe their project management. Did they deliver items on time? How did they respond to your needs? Yep. No issues. What did you find most impressive or unique about this company? How fast they got us live. Campaigns were running within like a week and a half of kicking off.
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Email Marketing Services for Fragrance Company

5.0 Apr 9, 2026

Erik is great. Comes prepared, flags stuff before it becomes a problem. When we needed a new campaign spun up they turned it around fast.
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Call Center Services for Online Pharmacy

5.0 Apr 10, 2026

Good. Regular updates, responsive when we want to change something.
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5 of 5 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 5 times in the past 6 months
Recent reviews of Outbound System reflect strong client satisfaction, particularly regarding their effectiveness in generating leads. Clients praised the responsiveness and organization of team members, such as Cameron and Erik, who quickly adapted to feedback and ensured timely project delivery. Specific successes included a consistent flow of interested replies and booked meetings, leading to new client acquisitions. Overall, clients noted the high quality of messaging and copy, although some minor improvements were suggested regarding initial prospect list accuracy.
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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Outbound System's competitive pricing and exceptional value for money. For instance, one client noted that the cost fit their budget while delivering impressive results, including high-intent responses and new client acquisitions. Another client emphasized the substantial ROI, stating that their investment in Outbound was justified by the consistent flow of interested leads. Overall, the sentiment across reviews reflects satisfaction with the cost-effectiveness of their services, often exceeding expectations.
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New York City, New York (2) St. Louis, Missouri (1) Wilton, Connecticut (1) Virginia Beach, Virginia (1)

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CX Collective

5.0 13 reviews

$5,000+

$150 - $199 / hr

2 - 9

Inglewood, CA

Services provided

30% CRM Consulting and SI

20% Business Consulting

20% Call Center Services +2 services

20% Customer Service Outsourcing

10% Financial Consulting

CX Collective is a customer experience consultancy firm specializing in the implementation and optimization of customer support systems like Zendesk. They consistently receive positive feedback, with reviews highlighting their professionalism, responsiveness, and expertise in CX strategy and implementation. Approximately 80% of clients commend their proactive communication and ability to deliver tailored solutions on time, while no areas for improvement were mentioned.

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Reviews mention Professional
The reviews highlight a strong sentiment of professionalism associated with the company. Clients consistently commend the team's expertise and ability to deliver on time, with specific mentions of their responsiveness and thoroughness in project management. For instance, one client noted, 'Their professionalism and how fast they work' and another stated, 'Ty was always willing to take the extra step to help us.' Overall, clients express high satisfaction, with no suggested areas for improvement.

Custom Software Development for Feminine Care Company

5.0 Oct 10, 2024

They delivered items on time and went the extra mile to present things we didn't think of yet. The professionalism and how fast they work were most impressive. No areas for improvement.
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Business Consulting for Religious Organization

5.0 Jan 29, 2021

Ty gave us a good roadmap with the key steps, their timing and responsibilities. She is very professional. Ty's very broad help desk knowledge, her great people and communication skills, and the extra steps she took to help us were impressive.
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UI/UX & Web Design for Natural Beauty Retailer

5.0 Dec 5, 2020

The Workforce Pro was very professional and knowledgeable. The workflow was quite effective.
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Medical Call Center Services for Medical Practice Firm

5.0 Nov 18, 2020

We spoke weekly on how things were going and discussed if changes need to be implemented. They were extremely professional. None that I'm aware of.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for CX Collective highlights their expertise and effectiveness in optimizing customer support systems. A client praised their proactive approach and thorough implementation of Zendesk, which included creating a searchable help center and detailed playbooks, resulting in a more efficient support setup. The team was noted for their responsiveness and knowledge, with no areas identified for improvement. Overall sentiment reflects strong satisfaction with their services and potential for continued collaboration.
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Industry Experience

The Workforce Pro has demonstrated expertise across diverse industries, including healthcare, e-commerce, consumer products, and nonprofit organizations. Clients commend their deep understanding of customer experience strategies, system optimization, and timely project delivery. Overall sentiment is overwhelmingly positive, with feedback highlighting their professionalism, responsiveness, and ability to tailor solutions to specific industry needs, making them a strong choice for organizations seeking to enhance customer support and engagement.
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Consumer Products Healthcare Nonprofit Beauty & Cosmetics Software Retail

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

LA clients commend CX Collective for their extensive CX and Zendesk expertise, successfully managing complex projects such as workflow automation, training development, and customer service enhancements. Their human-centered approach and effective communication foster seamless, impactful collaborations.
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Impact Networking

3.0 1 review

Undisclosed

Undisclosed

250 - 999

Los Angeles, CA

Services provided

20% Business Consulting

15% Commercial Printing

15% Cybersecurity +4 services

15% IT Managed Services

15% Marketing Strategy

10% Document Digitization & Management

10% Enterprise App Modernization

Impact Networking is a cybersecurity consulting firm specializing in network infrastructure assessments, including penetration and vulnerability testing. Reviews indicate a generally positive experience, with clients appreciating their knowledge and project management skills. However, some feedback (20%) noted pushiness and a preference for familiar solutions. Overall, 80% of comments were favorable, highlighting timely delivery and thorough reporting.

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Industry Experience

Impact Networking has demonstrated expertise primarily in the manufacturing industry, focusing on network infrastructure upgrades and cybersecurity assessments. Feedback indicates that they possess strong technical knowledge and deliver timely project management. However, some clients noted a tendency towards recommending familiar solutions rather than tailored options. Overall sentiment in the manufacturing sector is positive, emphasizing their capability to enhance security compliance and infrastructure efficiency.
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Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Impact Networking is perceived as offering good value for money, with one client noting a total investment of under $10,000 for a comprehensive security assessment. The client expressed satisfaction with the quality of the deliverables and the company's ability to meet deadlines while staying on budget. However, there were concerns about a pushy sales approach and recommendations that favored familiar solutions over optimal choices, suggesting potential areas for improvement in client alignment.
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More responsive than most other service providers

Impact Networking is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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CallCentersNow

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Los Angeles, CA

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

CallCentersNow, a call center, was established in 2015. They focuses on Call Center Services and Sales Outsourcing.
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Laserfiche

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Long Beach, CA

Services provided

50% Accounting

25% Customer Service Outsourcing

25% Recruiting

Laserfiche is an Accounting company founded in 1987. Their team provides Accounting and Customer Service Outsourcing.
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DAS Health

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Los Angeles, CA

Services provided

25% Back Office Outsourcing

25% Cybersecurity

25% IT Managed Services +1 service

25% IT Strategy Consulting

IT strategy consulting company DAS Health is based in Los Angeles, California and Tampa, Florida. Their services include IT strategy consulting and Cybersecurity.
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Reviews mention Timely

Back Office Outsourcing for HVAC Co

Virtual Assistance for Financial Advisory & Consulting Firm

Back Office Outsourcing for Construction Company

Virtual Assistance & Content Marketing for SaaS Enterprise

Social Media Marketing & Content Creation for Healthcare Co

Reviewed 18 times in the past 6 months

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Reviews mention Communicative

Transcription Services for Consumer Credit Reporting Agency

Market Research & Outreach for Equipment Retailer

Data Entry Services for M&A Advisory Firm

Data Entry for Scholarship Fund

Data Mining to Assess Global Pain Landscape

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Reviews mention Proactive

Sales Outreach, Email & Social Media Mktg for Wealth Mgmt Co

Email Campaigns for Digital Marketing Agency

Email Marketing for Business Translation Agency

Marketing & Lead Generation for Self-Employed Contractor

Outbound Sales Services for Performance Marketing Company

Reviewed 6 times in the past 6 months

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Reviewed 4 times in the past 6 months

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Reviews mention Exceptional results

Data Entry for E-Commerce Company

Call Center Services for Logistics Company

Virtual Assistant for IT Co

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Reviews mention Accommodating

BPO Services for E-Commerce Company

Call Center Services for Global Tech Company

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Reviews mention High-quality work

Lead Generation & Webinar Mgmt for IT Services Co

Lead Generation Services for Decision Intelligence Firm

Appointment Setting for B2B Services Company

Call Center Services for Cloud Service Provider

Market Research for Color Technology Firm

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Reviewed 1 time in the past 6 months

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Hire Live Support Inc is very responsive

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