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Top BPO Companies in Long Beach

Ratings Updated: March 15, 2026

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Featured

What are Featured Providers?

Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Long Beach, United States

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Unity Communications reflect a positive overall sentiment, with clients praising their organization, communication, and responsiveness. One client highlighted their effective handling of clerical tasks, maintaining collection rates despite staffing changes. Another noted the team's respectful and engaged demeanor, contributing to a successful partnership. Although initial attendance issues were reported, Unity Communications implemented effective solutions, achieving a remarkable 99.59% attendance rate. Clients feel valued and satisfied with the ongoing collaboration.
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Industry Experience

Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Long Beach, United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Well-executed projects
Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Remote CoWorker

4.8 174 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Long Beach, United States

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider that offers comprehensive administrative, marketing, and project management support. Their clients praise their consistency, responsiveness, and professionalism, with no reported areas for improvement. Approximately 100% of the reviews highlight their impressive project management and timely delivery. Clients also commend the company's ability to improve productivity and streamline operations.

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Reviews mention Unique expertise
Clients have expressed a positive sentiment regarding Remote CoWorker's unique expertise, particularly noting the impressive qualifications and knowledge of their virtual assistants. One client highlighted their satisfaction with the assigned VA's expertise in managing administrative tasks and communications, which significantly contributed to business efficiency. Overall, feedback indicates that Remote CoWorker's specialized skills in handling diverse administrative responsibilities are a key strength, enhancing client satisfaction and operational success.

Lead Generation for Party Rental Services Co

5.0 Feb 9, 2024

The talent pool spoke English really well and many of their teammates took their own initiative to improve my business.
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Call Center & Lead Generation Services for Tear Out Company

5.0 Aug 2, 2023

What was most impressive to me was their wide range of professionals that are available to assist you.
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Outsourcing Services for Financial Services Company

4.0 Feb 22, 2023

Their technical skill level and communication are excellent. We felt comfortable in asking for help whenever we needed it, knowing that the team would be there to support us every step of the way.
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Call Center Services for Cleaning Services Company

5.0 Nov 30, 2022

Their ability to listen and find unique talents tailored to our desires is impressive.
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Virtual Assistant Services for Physical Therapy Clinic

5.0 Nov 12, 2025

I was impressed with the qualifications of the VA's I interviewed when considering hiring. I am also very happy with my current VA, her knowledge, expertise, and help with managing my personal business.
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18 of 18 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
Recent reviews of Remote CoWorker reflect a consistently positive sentiment, with clients praising their reliability, effective communication, and high-quality service. Notable feedback includes a CEO highlighting a 30% productivity increase due to their administrative support and a client commending the team's adaptability to shifting priorities. Overall, clients appreciate their proactive approach and seamless onboarding process, with many stating there are no areas for improvement. This indicates a strong alignment with client expectations and satisfaction.
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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Remote CoWorker. Multiple reviews highlight that the pricing aligns well with client budgets, with one client noting, 'Pricing fit our budget; good value for cost.' Another stated, 'The quality is as good as the leads they’re gathering.' Overall, the sentiment reflects a positive perception of the balance between cost and service quality.
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United States (107) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Long Beach, United States

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Transparent
The feedback indicates a strong sentiment of transparency from TechSpeed Inc. Clients appreciated their immediate communication regarding both positive and negative aspects of the project. One client specifically noted, "Their extremely transparent whether it be good or bad, they were able to communicate immediately," highlighting their effective handling of changes during the process. Overall, the sentiment reflects confidence in the company's open communication and commitment to client needs.

Market Research & Outreach for Equipment Retailer

5.0 Nov 30, 2022

The company was extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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United States (16) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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Stellar Staff

4.9 104 reviews

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Premier Verified

$1,000+

< $25 / hr

250 - 999

Newport Beach, CA

Services provided

85% Back Office Outsourcing

15% Recruitment Process Outsourcing

Stellar Staff is a versatile outsourcing company specializing in recruitment support, customer service, and back-office operations across various industries, including cybersecurity, healthcare, and manufacturing. With a remarkable 100% positive feedback rate, clients frequently commend Stellar Staff for their cultural alignment, technical competence, and adaptability. Approximately 70% of reviews highlight their exceptional project management capabilities, underscoring their ability to deliver timely, high-quality results while seamlessly integrating into client operations.

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Reviews mention Flexible
The overall sentiment regarding Stellar Staff's flexibility is highly positive. Clients consistently commend their ability to adapt to changing needs and maintain effective communication. For instance, one client highlighted their quick response to an urgent scheduling conflict, demonstrating impressive adaptability. Another noted how Stellar Staff reorganized schedules to provide extended coverage without prompting. Their proactive approach and willingness to adjust workflows ensure seamless operations, reflecting a strong commitment to client satisfaction and operational efficiency.

Customer Service & Back Office Outsourcing for Transportation Company

5.0 Apr 23, 2025

They were also highly responsive to our evolving needs. When priorities shifted or urgent tasks arose, the assistants adapted quickly, adjusted their schedules, and maintained clear communication. Their willingness to take initiative and respond promptly helped us maintain momentum on time-sensitive projects. Overall, their ability to stay organized, meet deadlines, and remain flexible made them valuable contributors to our team’s success.
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Customer Service Outsourcing for Booking Co

5.0 Jun 3, 2025

Another unique trait was how quickly they adapted to our changing needs. Whether we wanted to trial a new CRM system or test multilingual auto-responses, their team was always willing to experiment and iterate with us. Stellar Staff has become a trusted operational partner for us at BYHOURS. They’ve helped us offer the level of customer care that matches the flexibility and innovation of our service model.
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Outsourced Customer Support for Software Company

5.0 Jun 5, 2025

We’re impressed with the dedication of the management team, their professionalism, and their flexibility. Contact Stellar Staff and tell them your problem. Stellar Staff will surely provide a better solution for it.
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Back Office Outsourcing for Back-Office IT Solutions Firm

5.0 Jun 21, 2025

Early on, we helped them adapt to our rapid project pivots they responded with more flexible workflows and enhanced on-call support, demonstrating impressive adaptability.
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Back Office Outsourcing for Nuclear Medicine Company

5.0 Jun 21, 2025

What set Stellar Staff apart was their deep pharmaceutical expertise, including staff with nuclear medicine backgrounds. They balanced rigorous compliance standards with the flexibility needed to support patient care initiatives. Their cultural alignment with our mission was evident in their team's engagement with our patient education programs, demonstrating genuine commitment beyond contractual obligations.
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Industry Experience

Stellar Staff has demonstrated expertise across various industries, including healthcare, IT, finance, and recruitment. Clients lauded their ability to enhance operational efficiency, improve customer service, and streamline processes. In healthcare and pharmaceuticals, they excelled in managing sensitive information and optimizing patient care workflows. Their strengths in IT and finance were highlighted through effective project management and timely task execution. Overall, feedback reflects a positive sentiment, indicating Stellar Staff as a reliable partner for diverse operational needs in multiple sectors.
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Engineering Pharmaceuticals Other Industry Other industries Healthcare Medical Gaming IT Services Manufacturing Software Hospitality & leisure Construction Insurance Wellness & Fitness Telecommunications Supply Chain, Logistics, and Transport Non-profit Nonprofit Real estate Advertising & marketing Contracting Education Home Services Beauty & Cosmetics HVAC Transportation Food & Beverage eCommerce Dental Information technology Financial services Arts, entertainment & music Restaurants Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (21) Less than $10,000 (19) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback highlights Stellar Staff's competitive pricing and strong overall value for money. Multiple reviews emphasize that their services fit clients' budgets while delivering high-quality results. For instance, one client noted, "Good value for cost" and another remarked on their ability to provide a significant return on investment by improving operational efficiency. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making them a recommended choice for outsourcing needs.
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United States (44) Australia (3) Germany (3) Canada (2) Spain (2) France (1) South Africa (1)

This provider is fluent in 1 language:

English

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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LevelUp Leads

5.0 55 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Laguna Beach, CA

Services provided

80% Sales Outsourcing

10% Call Center Services

10% Email Marketing

LevelUp Leads is a lead generation company specializing in outbound sales efforts, including cold calling, email automation, and LinkedIn outreach. Reviews indicate a high success rate, with many clients noting increased qualified leads and meetings. Approximately 90% of feedback highlights their adaptability, proactive communication, and project management, while a few suggest minor improvements in messaging consistency. Overall, LevelUp Leads is commended for its strategic approach and effective partnership building.

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Reviews mention Flexible
Clients consistently highlighted LevelUp Leads' flexibility in adapting their strategies to meet specific project needs. One client noted their ability to quickly adjust to market demands, which minimized onboarding time. Another emphasized the team's responsiveness to feedback, allowing for rapid adjustments to messaging and outreach strategies. Overall, the sentiment regarding flexibility is overwhelmingly positive, with clients appreciating the tailored approach and proactive communication that facilitated successful project outcomes.

Call Center Services for Architecture & Design Firm

5.0 Sep 15, 2024

When it came to our needs, they were highly responsive and flexible. They tailored their solutions to fit our specific goals and quickly addressed any questions or adjustments we had. Overall, working with LevelUp Leads was smooth and effective, with timely delivery and great support throughout.
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Call Center Services for Legal Documentation Solutions Co

5.0 Jun 9, 2023

The project management approach was flexible, allowing for adjustments based on feedback and insights to ensure the successful delivery of a refined ICP and a comprehensive lead list that aligned with the client's goals. The combination of experienced data researchers, innovative tools, and a rigorous validation process resulted in a comprehensive and high-quality lead list. The project management also stood out, with effective communication, regular updates, and a flexible approach that allowed for adjustments based on feedback.
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Prospecting Services for Software Company

5.0 Jun 6, 2023

LevelUp always delivered on time and worked with us weekly to refine the approach based on what was working and what needed improvement. They were very hands on and communicating both through weekly reports as well as ad hoc through phone calls, email and Slack. They were very flexible to our needs.
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Content Writing Services for Industrial Solutions Company

5.0 May 9, 2025

Quickly adapted outreach strategies based on feedback, showcasing a flexible and responsive approach to dynamic business needs. Maintained open and proactive communication, ensuring the company was always informed of progress and adjustments. Provided detailed performance reports and data dashboards, allowing real-time visibility into lead pipeline metrics.
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Outbound Lead Generation for AI Merchandising Firm

5.0 Feb 3, 2026

What stands out most is their genuine commitment to getting results combined with their flexibility. Many agencies operate rigidly within their standard processes, but LevelUp Leads has been willing to adapt and adjust their approach based on what's actually working. They don't just execute a playbook and call it done. They actively collaborate with us, respond quickly to feedback and iterate on strategy to improve outcomes.
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5 of 6 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 6 times in the past 6 months
In the past six months, LevelUp Leads has received positive feedback emphasizing their effectiveness in lead generation and adaptability. Clients noted significant increases in qualified meetings—over fourfold in one case—and praised the team's structured project management and responsiveness. Specific highlights include their ability to refine strategies quickly and maintain clear communication. While some clients suggested optimizing messaging further, overall sentiment reflects strong satisfaction, indicating that LevelUp Leads is a reliable partner for outbound sales efforts.
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Industry Experience

LevelUp Leads has demonstrated strong capabilities across various industries, including eCommerce, Manufacturing, Insurance, and Hospitality. Feedback highlights their expertise in lead generation and outbound sales efforts, resulting in increased qualified leads and improved pipeline consistency. Clients commend their adaptability, project management, and effective communication, making them a valuable partner in diverse sectors. Overall sentiment indicates that LevelUp Leads is well-suited for clients seeking growth in lead generation and sales development across multiple industries.
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eCommerce Hospitality & leisure Manufacturing Software Sports IT Services Construction Food & Beverage Information technology Advertising & marketing Engineering Education Automotive Business services Financial services Real estate Consulting Arts, entertainment & music Legal Other industries Insurance

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

California clients from Irvine commend LevelUp Leads for their effective lead generation, prospecting, and outreach services. They excel in sourcing specialized contacts and managing campaigns smoothly, with high responsiveness and a strong focus on client needs, establishing themselves as a trusted partner in B2B growth strategies.
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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Long Beach, United States

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Customized support
Clients have expressed strong satisfaction with HelpSquad's customized support, noting their willingness to adapt services based on changing needs. One client highlighted that the solution 'just worked' and praised the personalized service and technical proficiency at a competitive price. Overall, the sentiment reflects a high level of approval, with no reported areas for improvement, indicating HelpSquad's effective responsiveness and tailored approach to client requirements.

Call Center Staff Aug for Higher Education Institution

5.0 Jul 24, 2025

They were also very willing to support our needs to scale up or down as our needs changed. The distinction here is their personalized level of service and broad technical depth for the cost.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Long Beach, United States

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Adaptable
The sentiment regarding adaptability for Big Outsource is overwhelmingly positive. Clients noted their exceptional ability to adjust communication styles to align with brand tones, enhancing the overall client experience. For instance, one client highlighted that Big Outsource felt like an extension of their team, integrating feedback swiftly and maintaining high professionalism. Another client praised their bilingual capabilities, which allowed for seamless communication with diverse audiences. This adaptability has significantly contributed to improved client satisfaction and operational efficiency.

Staffing & Back-Office Outsourcing for E-Commerce Company

5.0 Jul 24, 2025

The ability to work fluently in both English and Spanish was a huge asset. We didn’t expect them to grasp educational nuances so quickly, but they adapted and made our service feel more premium.
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Back-Office Outsourcing for Organic Meal Delivery Firm

5.0 Sep 7, 2025

What stood out most was their ability to adapt their tone and communication style to our brand instantly. Within the first month, it felt like they were an extension of our own studio. Their consistency and professionalism never wavered, which is rare in outsourcing.
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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised Big Outsource for significantly improving their workflow efficiency and responsiveness. One client noted a 30% improvement in project turnaround and appreciated the proactive communication and reliability of their assistant. Another highlighted the elimination of a 200-email backlog, allowing them to serve more clients without burnout. Overall sentiment reflects satisfaction with consistent quality and alignment with client values, though some suggested enhancements in tool recommendations.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Long Beach, United States

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Exceeds expectations
Clients express high satisfaction with TDCX, noting their ability to exceed expectations in customer service and operational support. One client highlighted an 8% improvement in customer satisfaction ratings due to TDCX's professionalism and understanding of customer needs. They also praised TDCX for proactive support and innovative solutions, which contributed to team stability during challenging times. Overall, TDCX is recognized for delivering exceptional results and maintaining a strong focus on client needs.

Call Center Services for Tech Company

5.0 Jun 16, 2021

TDCX delivers what they promise and exceeds results, even with difficult constraints. When we worked remotely, they also had to find solutions for their employees. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

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Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

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Callbox

4.6 119 reviews
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Los Angeles, CA

Services provided

60% Sales Outsourcing

20% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Call Center Services

Callbox is a lead generation and sales support company specializing in B2B services such as pipeline generation, appointment setting, and database management. The reviews indicate overwhelmingly positive feedback, with over 90% of clients praising their ability to deliver high-quality leads and effective project management. Notably, 70% of reviewers highlight Callbox's responsiveness and adaptability, underscoring its reputation for reliable and client-focused service.

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Reviews mention Understands their clients' needs
The reviews indicate a strong sentiment that Callbox effectively understands the needs of their clients. Multiple clients highlighted Callbox's ability to tailor their services to specific goals, with one noting their 'exceptional ability to understand our business and tailor their services accordingly.' Another client emphasized that Callbox 'fully understand our needs and requirements' and proactively proposed options. Overall, clients express satisfaction with Callbox’s responsiveness and adaptability in addressing their unique challenges.

Lead Generation & Webinar Mgmt for IT Services Co

5.0 May 30, 2023

What we found most impressive and unique about Callbox was their exceptional ability to understand our business and tailor their services accordingly. They took the time to thoroughly comprehend our target market, value proposition, and specific goals. This deep understanding translated into their lead generation strategies, appointment setting, and webinar facilitation, which were all customized to align with our unique needs.
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Lead Generation for Global Trade & Service Provider

4.5 Nov 7, 2022

They fully understand our needs and requirements, proposed the possible options and tried to lead us to the best one.
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Outbound Sales & Marketing for SaaS Based Company

4.5 Apr 6, 2021

The most impressive attribute of Callbox was their understanding of our business and the prospects we were targeting. Callbox took the time to learn our features and were able to articulate the benefits of our software with prospects in different industries.
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Marketing & Digital Strategy for Economic Dev Marketing Co

5.0 Feb 23, 2021

They spent time working with us to build a relationship and understand our business. I remember the day when everything clicked for them, and they understood what we were all about. From there, it was off to the races for them.
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Appointment & Lead Gen for Cloud-based Solutions Provider

5.0 Feb 17, 2021

Callbox has an understanding of what we do, and they’re able to articulate that accurately to our audience. I don’t have to spend time explaining who we are or what we do, which I appreciate.
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Industry Experience

Callbox has demonstrated expertise across various industries, including IT Services, Healthcare, Software, and Financial Services. Clients consistently highlight their strong lead generation capabilities, high-quality appointments, and responsive communication. In the IT sector, they excel in delivering qualified leads and enhancing brand awareness. Healthcare clients appreciate their effective outreach and appointment setting. Overall, feedback reflects a positive sentiment, indicating Callbox is well-suited for businesses in technology and healthcare sectors seeking scalable marketing solutions.
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Chemicals & Biotechnology Transportation Information technology Software IT Services Healthcare Manufacturing Design Supply Chain, Logistics, and Transport Financial services Business services Other Industry Consulting Advertising & marketing Telecommunications Logistics & Supply Chain Construction Government Consumer Products Media Arts, entertainment & music

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United States (64) Singapore (19) Canada (5) Australia (5) Japan (4) Hong Kong (2) New Zealand (2) Germany (1) Israel (1) Iraq (1) Malaysia (1) India (1) France (1) Vietnam (1) Thailand (1) Belgium (1) England (1)

This provider is fluent in 6 languages:

Mandarin

English

Spanish

Portuguese

Vietnamese

Cantonese

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Review Rating from Clients

4.9/5.0

Quality

4.7

Schedule

4.7

Cost

4.1

Willing to Refer

4.8

California-based clients praise Callbox for their comprehensive lead generation, including telemarketing, online ads, and social media, with strong project management and responsive communication. They deliver diverse solutions for tech, healthcare, and financial sectors, consistently increasing appointments and engagement, demonstrating deep expertise and reliable service.
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Omnie Integrated Services Inc.

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Manhattan Beach, CA

Services provided

75% Customer Service Outsourcing

25% Back Office Outsourcing

Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.

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Industry Experience

Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.
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TaskBullet

Not yet reviewed

Undisclosed

< $25 / hr

250 - 999

Huntington Beach, CA

Services provided

40% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

20% Social Media Marketing +3 services

5% Call Center Services

5% Customer Service Outsourcing

5% Sales Outsourcing

Back Office Outsourcing company TaskBullet is based in Huntington Beach, California. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Hire Live Support Inc

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Cerritos, CA

Services provided

25% Call Center Services

25% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

15% Social Media Marketing

15% Web Development

Hire Live Support Inc is an answering service company. Established in 2009, the agency specializes in Call Center Services and Customer Service Outsourcing.
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More responsive than most other service providers

Hire Live Support Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Kaizen BPO LLC

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Huntington Beach, CA

Services provided

40% Customer Service Outsourcing

30% Call Center Services

15% Back Office Outsourcing +4 services

5% IT Managed Services

4% Accounting

4% Sales Outsourcing

2% Web Design

Kaizen BPO LLC is a Customer Service Outsourcing company founded in 2018. The large team specializes in Customer Service Outsourcing and Call Center Services.
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KIN Logistic Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Rolling Hills Estates, CA

Services provided

10% Accounting

10% Back Office Outsourcing

10% Customs brokerage +7 services

10% Logistics & Supply Chain Consulting

10% Ocean Freight

10% Rail Freight

10% Recruiting

10% Recruitment Process Outsourcing

10% Staffing

10% Trucking

KIN Logistic Solutions is a company specializing in streamlining administrative operations and improving financial accuracy for businesses. They have received 100% positive feedback, with clients highlighting their strong commitment to efficiency and accuracy, timely delivery, and enhanced operational efficiency. Reviewers consistently praise the company's punctuality and effective communication via virtual meetings.

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Industry Experience

KIN Logistic Solutions demonstrates strong expertise in the Consumer Products industry, with a focus on operational efficiency and financial accuracy. Client feedback highlights their commitment to timely project execution and enhanced administrative processes. This positive sentiment reflects their capability to streamline operations and improve reporting systems, making them a suitable partner for businesses seeking operational improvements in consumer-centric sectors.
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Consumer Products

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding KIN Logistic Solutions' cost-effectiveness and value for money. One CEO noted improvements in financial accuracy and operational efficiency, highlighting the company's commitment to timely invoicing and smooth coordination, which delivered significant time savings on administrative tasks. Overall, clients found the pricing reasonable given the high level of service and commitment to efficiency, with no significant areas for improvement identified.
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Ansafone Contact Centers

4.5 1 review

$1,000+

$25 - $49 / hr

250 - 999

Santa Ana, CA

Services provided

60% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Ansafone Contact Centers is a company specializing in call center services, proficient in handling both English and Spanish-speaking populations across the US. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their flexibility, skilled personnel, and ability to manage high call volumes effectively. Collaborators appreciate their responsiveness and strong project management, although clearer initial communication is advised for optimal outcomes.

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Industry Experience

Ansafone Contact Centers has demonstrated strong expertise in the Government sector, particularly in emergency response scenarios, such as supporting FEMA's hurricane relief efforts. Clients praise their responsiveness, flexibility, and skilled personnel, highlighting their capacity to manage high call volumes effectively. Overall sentiment is highly positive, with clients noting their ability to adapt to changing requirements and maintain clear communication, making them a suitable choice for government-related projects.
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Government

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive Ansafone Contact Centers as offering good value for money, particularly in high-pressure situations. One client noted their investment exceeded $1,000,000 but highlighted the exceptional quality of service and responsiveness from the team. Their flexibility and ability to manage high call volumes were particularly praised. Overall, the sentiment reflects satisfaction with both the cost and the quality of the services provided, despite suggestions for improved initial communications.
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Bristol Healthcare Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Cerritos, CA

Services provided

20% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

20% Insurance Services & Brokers +3 services

20% Other IT Consulting and SI

10% Call Center Services

10% Customer Service Outsourcing

Bristol Healthcare Services is an other IT consulting and SI company. Based in Cerritos, California, their team provides other IT consulting and SI and Back Office Outsourcing.
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B2B Data Partners

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

La Mirada, CA

Services provided

50% Customer Service Outsourcing

50% Sales Outsourcing

B2B Data Partners is a small Customer Service Outsourcing and Sales Outsourcing company founded in 2002. Their services include Customer Service Outsourcing and Sales Outsourcing.
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Cleverly

4.3 83 reviews

$1,000+

$25 - $49 / hr

10 - 49

Los Angeles, CA

Services provided

40% Sales Outsourcing

40% Social Media Marketing

10% Call Center Services +1 service

10% Email Marketing

Cleverly is a lead generation agency focusing on LinkedIn and email outreach. Reviews reveal mixed feedback, with approximately 57% expressing satisfaction, citing strong communication, effective strategies, and low costs. However, 43% report dissatisfaction, mentioning inaccurate targeting, poor support, and unmet expectations. Cleverly’s professionalism and speed are praised, but concerns about execution and transparency persist.

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Reviews mention Innovative
Clients have praised Cleverly for their innovative approaches and active involvement in projects. One reviewer highlighted Mike's ingenuity in navigating LinkedIn's limitations and finding effective solutions to meet their needs. The company's responsiveness and ability to add value were also noted as unique strengths. Overall, the sentiment reflects a strong appreciation for Cleverly's creative problem-solving capabilities and the positive impact on project outcomes.

Digital Marketing for Ancillary Company

5.0 Jun 28, 2022

Mike was great and effective at finding solutions to work around anything that slowed us down. He was easy to work with, helpful in explaining limitations of the system, and used his ingenuity to come up with solutions to successfully connect us to additional contacts.
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0 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for Cleverly reveals a mixed sentiment. Clients appreciated their persuasive sales approach but expressed dissatisfaction with the lack of lead generation, as evidenced by one review stating no leads or meetings were produced despite a three-month engagement. The project management was criticized for not focusing on results, leading to calls for improved transparency and accountability. Overall, while Cleverly's sales team impressed clients, their service delivery did not meet expectations.
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Industry Experience

Cleverly has demonstrated expertise across various industries, including Consulting, Advertising & Marketing, IT Services, and Software. Clients emphasized their strengths in lead generation, personalized outreach strategies, and responsive project management. Positive feedback highlighted successful engagement rates and measurable outcomes, particularly in the IT and Consulting sectors. However, concerns about performance inconsistencies and service delivery limitations were noted, especially in Advertising & Marketing. Potential clients in IT and Consulting are likely to benefit most from Cleverly's services.
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IT Services Information technology Consulting Software Research Construction Manufacturing Hospitality & leisure Consumer Products Social Networking Education Media Healthcare Financial services Legal Other Industry Human Resources Advertising & marketing Business services Design Other industries

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United States (62) Canada (6) Netherlands (3) Australia (1) Colombia (1) Guam (1) Hong Kong (1) Israel (1) Malta (1)

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Insurance Telemarketer

5.0 1 review

$1,000+

$25 - $49 / hr

250 - 999

Newport Beach, CA

Services provided

60% Call Center Services

40% Sales Outsourcing

Insurance Telemarketer is a lead generation and call center service provider that specializes in supporting insurance companies. Reviews indicate a high level of client satisfaction, with 100% positive feedback highlighting their professionalism, creativity, and strategic approach. Clients are impressed by their ability to deliver quality leads and timely services, with specific praise for their alignment with business values and dedication to customer needs.

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Reviews mention Results-oriented
Clients express high satisfaction with Insurance Telemarketer's results-oriented approach, highlighting their effectiveness in generating legitimate leads. One CEO noted, 'I have so many leads now it isn’t easy to keep up with them,' showcasing the significant impact on their business growth. The efficiency of communication and management was also praised, with the client stating, 'They’re so efficient that our partnership flows very easily.' Overall, clients feel confident in the results delivered by Insurance Telemarketer.

Call Center Services for Private Insurance Agency

5.0 Mar 1, 2022

Insurance Telemarketer has provided legitimate referrals for us; I have so many leads now it isn’t easy to keep up with them. We’ve had really nice interactions with potential clients and have about 10 who are ready to close deals. My advice would be to reach out to Insurance Telemarketer, get your plan together, and know what clientele you want to go after.
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Industry Experience

Insurance Telemarketer has demonstrated strong expertise in the insurance industry, particularly in lead generation for independent agencies. Clients report significant success, with an abundance of legitimate referrals leading to potential deals. Their strengths lie in effective communication, tailored strategies, and efficient project management. Overall sentiment is highly positive, indicating that they are well-suited for businesses seeking consistent and quality leads, particularly within the insurance sector.
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Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients express strong satisfaction with Insurance Telemarketer's cost-effectiveness, noting a positive return on investment for their lead generation services. One CEO highlighted spending over $5,000 for part-time support, which resulted in a substantial number of legitimate leads, making it challenging to manage the influx. The overall sentiment indicates that the value provided significantly outweighs the cost, with clients encouraged to engage with the company for reliable results.
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Matrix Imaging Products, Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Fountain Valley, CA

Services provided

100% Document Digitization & Management

Matrix Imaging Products, Inc is a Document Digitization & Management company. Their midsize team is located in Fountain Valley, California. Their services include Document Digitization & Management.
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Solartis LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Manhattan Beach, CA

Services provided

100% Customer Service Outsourcing

Solartis LLC is a Customer Service Outsourcing company. The midsize Manhattan Beach, California-based team provides Customer Service Outsourcing. The agency was established in 2004.
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Locksmith Master Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Torrance, CA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Located in Torrance, California, Locksmith Master Store is a Business Consulting company. The team specializes in Business Consulting and Back Office Outsourcing.
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Atlantic Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Long Beach, CA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

In Long Beach, California, Atlantic Locksmith Store is a Business Consulting company. Launched in 1979, the team provides Business Consulting and Back Office Outsourcing.
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Xync Inc.

4.7 5 reviews

Undisclosed

Undisclosed

50 - 249

Marina del Rey, CA

Services provided

70% Sales Outsourcing

10% Back Office Outsourcing

10% Call Center Services +1 service

10% Customer Service Outsourcing

Xync Inc. is a marketing agency specializing in lead generation, social media marketing, and client engagement strategies. With a strong emphasis on value for cost, the company boasts a 100% positive feedback rate, highlighting their responsive project management, personalized service, and proactive team engagement. However, some clients note a need for improved consistency in lead follow-up.

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Reviews mention Timely
Overall, Xync Inc. received positive feedback regarding their timeliness in project management. Clients noted that they consistently delivered items on schedule and were responsive to needs. For instance, one client highlighted their 'efficient project management, consistently delivering items on time,' while another emphasized their 'faster than almost any other marketing agency' service. This commitment to timeliness contributed significantly to client satisfaction and the success of the projects.

Call Center Services, Lead Gen & SMM for Education Company

5.0 Jun 20, 2023

Very thorough. Very personable. Constant contact. Faster than almost any other marketing agency I've ever worked with.
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Email Marketing, SMM & Cold Calling for Asset Mgmt Firm

5.0 Jun 5, 2023

They are always on time, and they accomplish what we set out to do.
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Lead Generation for Managed IT Services Company

4.5 May 25, 2023

Xync is known for its efficient project management, consistently delivering items on time. They are responsive to client needs, ensuring a smooth and satisfactory experience throughout the project.
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Industry Experience

Xync Inc. has demonstrated its expertise across various sectors, including Software, IT Services, Healthcare, and Financial Services. Clients commend their responsiveness, personalized approach, and consistent project management, leading to successful lead generation and marketing campaigns. The overall sentiment is positive, especially within IT and Healthcare, where their targeted outreach strategies have notably improved client visibility and engagement. Potential clients in these industries may find Xync Inc.'s services particularly beneficial.
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Software IT Services Healthcare Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Xync Inc. is frequently praised for its cost-effectiveness and value for money. Clients noted that the pricing fits their budgets while delivering significant results, such as generating leads and enhancing brand visibility. One client specifically highlighted, 'Good value for cost,' while another remarked on the team's investment in their success. Overall, the sentiment reflects satisfaction with the pricing structure relative to the quality of services provided, although some suggested minor improvements in follow-up consistency.
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Orlando, Florida (1) Houston, Texas (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Lexington, New York (1)

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Boldr.

4.8 10 reviews

$1,000+

Undisclosed

1,000 - 9,999

Santa Monica, CA

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a business process outsourcing (BPO) company providing services such as customer support, technical support, and HR solutions. Client feedback is largely positive, highlighting their strong partnership approach, cultural fit, and cost-effectiveness. Approximately 83% of reviewers noted strong project management skills and ability to meet deadlines, with common praise for their adaptability and genuine care for employees. Areas for improvement include faster hiring processes and more proactive feedback.

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Reviews mention Exceptional performance
Boldr. has received exceptional feedback for their outstanding project management and customer-centric approach. Clients have praised their timely delivery, adaptability, and proactive communication, which significantly enhanced operational efficiency. Notably, Tractive's Customer Happiness Team Lead highlighted Boldr.'s unique ability to customize services to meet specific needs, demonstrating a deep understanding of their business model. Overall, the sentiment reflects a strong satisfaction with Boldr.'s innovative solutions and commitment to continuous improvement.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

We have been partnering with BoldR for outsourced customer support for the past four years, and our experience with their project management has been highly positive. BoldR consistently delivers items on time, demonstrating their commitment to meeting deadlines and ensuring our operations run smoothly. They have shown exceptional responsiveness to our needs, adapting their strategies and solutions to fit our evolving requirements.
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Data Services Outsourcing for Machinery Mnfctrng Company

5.0 Aug 5, 2022

The accuracy of our work has improved significantly since Boldr. came onboard. The task I’m referring to is impossible to hit with 100% accuracy, but we’re hitting 80% accuracy right now, which is very high. The task is very nuanced and complex. We were hitting around 60%–70% at the start, and we’ve seen marked improvement.
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Industry Experience

Boldr. has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and E-commerce. Clients commend their effective project management, adaptability, and strong communication. In Consumer Products, they excelled in enhancing customer satisfaction and response times. In Retail, their impact on team scaling and culture control was highlighted. Manufacturing clients praised their proactive monitoring and data accuracy. Overall, sentiment across industries is highly positive, suggesting Boldr. is well-suited for companies seeking customized outsourcing solutions.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Client feedback highlights Boldr.'s strong value for money, with many praising their cost-effectiveness. For instance, Babylist reported annual savings of $6 million due to their services, while Tractive noted that Boldr.'s pricing fit their budget and provided great value. Overall, sentiment is positive, emphasizing that Boldr. delivers high-quality support and effective solutions at competitive prices, making them a preferred partner for many clients.
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United States (6) Austria (1) Canada (1)

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Kareo

4.0 1 review

$1,000+

< $25 / hr

250 - 999

Irvine, CA

Services provided

75% Back Office Outsourcing

15% Call Center Services

10% Customer Service Outsourcing

Kareo is a company offering back-office services, particularly in managing employee benefits like 401(k) plans. Feedback from reviewers is predominantly positive, highlighting their quick response times and effective service, with 100% of reviewers mentioning satisfaction with time-saving benefits. Suggested areas of improvement include enhancing their perspective.

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Industry Experience

Kareo has garnered positive feedback primarily within the Transportation industry, where they provide efficient back office services, including 401k management. Clients appreciate their quick responsiveness and the significant time savings of approximately 23 hours monthly. Overall, the sentiment reflects strong satisfaction with their service quality and operational efficiency, making them a suitable choice for businesses seeking reliable back office solutions, particularly in the Transportation sector.
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Transportation

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Kareo's pricing structure, noting a beneficial package deal that provides good value for money. One client highlighted a significant time savings of 23 hours per month, indicating efficiency and cost-effectiveness. Overall, the sentiment regarding Kareo's services is positive, with clients appreciating the quality of work and prompt responsiveness, suggesting that the company delivers strong value relative to its costs.
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JOYNO INC

5.0 3 reviews

$1,000+

Undisclosed

250 - 999

Santa Monica, CA

Services provided

20% Content Marketing

20% Email Marketing

20% Social Media Marketing +4 services

10% Back Office Outsourcing

10% Call Center Services

10% SMS Marketing

10% Video Marketing

JOYNO INC is a comprehensive digital marketing and design firm that excels in lead generation, social media marketing, website development, and branding. Reviews highlight their exceptional quality, creativity, and customer-centric approach, with a 100% positive feedback rate emphasizing effective communication, timely delivery, and strong company values. Clients frequently commend their professionalism and passion, which significantly benefit client engagement and business growth.

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Industry Experience

JOYNO INC has demonstrated expertise in diverse industries, including Consulting, Wellness & Fitness, and Restaurants. Clients in Consulting praised the company’s creativity and efficiency in marketing campaigns, while the Wellness sector highlighted their comprehensive digital marketing services and strong communication. In the Restaurant industry, JOYNO INC was noted for professionalism and ethical marketing practices. Overall, sentiment across these industries is overwhelmingly positive, positioning JOYNO INC as a strong candidate for businesses seeking reliable marketing solutions.
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Consulting Wellness & Fitness Restaurants

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have consistently praised JOYNO INC for their exceptional value for money and high-quality services. One client noted that they were 'blown away' by the quality of design work relative to cost, even suggesting the company could charge more. Another client emphasized their affordable monthly investment, stating that JOYNO INC exceeds expectations and delivers high-quality work. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and value provided by the company.
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Philippines (2) United States (1)

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TaskUs

Not yet reviewed

$50,000+

< $25 / hr

10,000+

Santa Monica, CA

Services provided

30% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +5 services

10% Content Moderation Services

5% AI Development

5% Compliance Consulting

5% Data Annotation Services

5% Generative AI

TaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.
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Elite Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Redondo Beach, CA

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Development

20% Sales Outsourcing

Founded in 1983, Elite Locksmith Services is a small Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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TGS Trans Global Services

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Torrance, CA

Services provided

15% IT Strategy Consulting

15% Web Development

10% Business Consulting +6 services

10% Call Center Services

10% Customer Service Outsourcing

10% Email Marketing

10% IT Managed Services

10% Sales Outsourcing

10% Social Media Marketing

TGS Trans Global Services is a midsize IT strategy consulting company founded in 2016. Their services include IT strategy consulting and Web Development.
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VXI Global Solutions Inc.

Not yet reviewed

$25,000+

< $25 / hr

10,000+

Los Angeles, CA

Services provided

45% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +3 services

10% Custom Software Development

5% AI Development

5% AR/VR Development

VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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89Bots.com

5.0 2 reviews

$1,000+

< $25 / hr

2 - 9

Manhattan Beach, CA

Services provided

20% AI Development

20% Conversion Optimization

20% Web Development +4 services

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

89Bots.com is a chatbot development company specializing in customer support automation. They are praised for their modern vision and efficient project management, delivering a working prototype within two weeks. Reviewers highlight their transparent communication and effectiveness, with no negative feedback reported. This track record suggests a 100% satisfaction rate among clients.

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Industry Experience

89Bots.com has received positive feedback primarily in the software industry, particularly for chatbot development. Clients praised their modern vision, quick delivery, and effective communication. Their expertise lies in automating customer support processes, reducing the need for large support teams. This suggests they are well-suited for businesses seeking innovative solutions in technology and customer service automation.
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Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients express high satisfaction with 89Bots.com regarding their cost-effectiveness and value for money. One client noted that developing chatbots in-house would have been more expensive, highlighting 89Bots' competitive pricing. Additionally, the quick delivery of a functional prototype within two weeks was appreciated, reinforcing the perception of good value. Overall, feedback indicates that clients found 89Bots to deliver quality services at reasonable prices, making them a favorable choice for chatbot development.
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SkyTech Solutions

4.9 17 reviews

$5,000+

< $25 / hr

250 - 999

Los Angeles, CA

Services provided

45% Customer Service Outsourcing

15% Back Office Outsourcing

10% Call Center Services +3 services

10% Graphic Design

10% Sales Outsourcing

10% Web Development

SkyTech Solutions is a versatile business process outsourcing (BPO) company offering services such as customer support, telesales, digital marketing, order processing, and graphic design. Overall, 90% of reviews praise their proactive communication, adaptability, and quality service, with significant outcomes like a 40% sales increase and 95% reduction in order processing errors. However, some reviewers suggest improvements in detailed reporting and cost transparency.

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Reviews mention Results-oriented
SkyTech Solutions has received positive feedback regarding their results-oriented approach, with clients noting their consistent delivery of B2B leads and effective handling of marketing campaign transfers. One client highlighted that their ongoing partnership, which began in 2013, is a testament to the results achieved, stating, 'we wouldn’t be doing business with them if the team didn’t deliver results.' Overall, clients appreciate the effectiveness of the team, despite occasional requests for increased lead generation.

BPO & Call Center Services for Financial Services Co

4.0 May 24, 2021

Some months are better than others, but overall I’d say we wouldn’t be doing business with them if the team didn’t deliver results. We’ve been working with them for quite some time now, and they’ve been great.
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Industry Experience

SkyTech Solutions has received positive feedback across various industries, including Business Services, Telecommunications, Software, Manufacturing, Transportation, Consumer Products, Financial Services, and Advertising & Marketing. Clients commend their expertise in project management, customer support, and tailored solutions, resulting in significant improvements such as increased sales, reduced processing errors, and improved customer satisfaction. Overall, SkyTech Solutions is recognized for their adaptability and commitment, making them a strong contender for businesses seeking reliable partnerships in these sectors.
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Business services Telecommunications Software Manufacturing Transportation Consumer Products Financial services Advertising & marketing Design

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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
SkyTech Solutions is frequently noted for its competitive pricing and strong value for money. Clients like the CEO of All City Duct Cleaning highlighted that their pricing fit within budget while delivering significant results, such as a 40% increase in sales. Similarly, the Senior Director of a software company emphasized the good value for cost and alignment with company values. Overall, clients express satisfaction with the cost-effectiveness of SkyTech's services, though some suggest improvements in cost transparency.
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United States (7) Italy (1) Saudi Arabia (1) England (1)

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Panoptic Group

Not yet reviewed

$5,000+

$200 - $300 / hr

2 - 9

Hermosa Beach, CA

Services provided

40% Sales Outsourcing

20% Demand Generation Marketing

20% Fractional CMO Services +1 service

20% Marketing Strategy

Founded in 2014, Panoptic Group is a Sales Outsourcing company. The small team focuses on Sales Outsourcing and Marketing Strategy.
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Sound Telecom

4.2 19 reviews

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Sound Telecom is a business process outsourcing company specializing in call handling and communication services. Reviews indicate a generally positive experience, with clients appreciating their quick response time and professionalism. About 67% of the reviews highlight strengths such as expertise and efficiency, while some suggest potential improvement in customer service and cost management.

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Reviews mention Professional
Sound Telecom has received positive feedback regarding their professionalism in handling inbound services. Clients appreciate their quick response times and ability to improve customer service. One client noted that Sound Telecom's professionalism allows them to focus on their core business activities, highlighting the effectiveness of their call answering and filtering services. Overall, the sentiment around professionalism is strong, with clients recommending their services to others.

Answering Services for Education Service

5.0 Aug 12, 2017

The takeaway we get from this experience is by answering our needed calls and providing the service they do, we are better equipped to focus on our business presence. Professionalism is a noted strength of the service provider. We began using them in May 2014 and still do.
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Industry Experience

Sound Telecom has demonstrated significant expertise across various industries, particularly in Business Services, IT Services, and Consumer Products. Clients appreciate their quick response times and professionalism, noting improvements in customer service and operational efficiency. Overall, feedback highlights strengths in call handling and support, with a positive sentiment regarding their impact. They are a suitable choice for businesses seeking reliable inbound services, especially in sectors requiring consistent communication and customer support.
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Telecommunications Financial services Business services IT Services Consumer Products Real estate Arts, entertainment & music Healthcare Media Nonprofit Hospitality & leisure Manufacturing Information technology

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Average Project Cost Breakdown

Less than $10,000 (12) $10,000 to $49,000 (6)

What Clients Have Said
Clients express a generally positive sentiment regarding Sound Telecom's pricing and value for money. One client noted a flat rate of $500 per week, indicating satisfaction with the services provided for that cost. Another highlighted the importance of their services, stating they are happy with their spending and the product received. While some reviews mentioned potential areas for improvement in cost, this was not viewed as a significant drawback, with overall contentment in the quality of service delivered.
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Cabot, Arkansas (1) Orlando, Florida (1) Vero Beach, Florida (1) Thomasville, Georgia (1) Chesterfield, Missouri (1) Irving, Texas (1) Plano, Texas (1) Waxahachie, Texas (1) Indianapolis, Indiana (1) Newark, New Jersey (1) Paterson, New Jersey (1) Brooklyn, New York (1) Lebanon, Ohio (1) Sacramento, California (1) Sparks, Nevada (1) Phoenix, Arizona (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Ozark, Alabama (1)

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GlobalityNet Outsourcing and Consulting

5.0 6 reviews

$1,000+

< $25 / hr

10 - 49

Pasadena, CA

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Finance & Accounting Outsourcing (FAO) +1 service

25% Logistics & Supply Chain Consulting

GlobalityNet Outsourcing and Consulting is a versatile outsourcing firm offering services in marketing, operations, and logistics optimization. Reviews indicate a strong emphasis on communication, responsiveness, and strategic planning, with 100% positive feedback highlighting their impressive project management and ability to integrate seamlessly into client teams. Notably, 67% of reviewers mention significant improvements in operational efficiency and measurable project outcomes.

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Reviews mention Communicative
Clients have consistently praised GlobalityNet for their exceptional communication skills throughout projects. One client highlighted that Globality effectively communicated findings to all team members through clear and accessible presentations. Additionally, their level of engagement and commitment to client success fostered a collaborative team environment. Overall, the sentiment surrounding their communicative abilities is highly positive, indicating a strong alignment with client expectations.

Supply Chain Optimization for Consumer Goods Company

5.0 Nov 13, 2020

Globality was very effective in communicating their findings to all our team members. They did this through very easy to follow presentations.
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Industry Experience

GlobalityNet Outsourcing and Consulting has demonstrated expertise primarily in the Logistics & Supply Chain and Consumer Products industries. Clients in Logistics praised their strategic planning and implementation of Warehouse Management Systems (WMS), noting a successful impact on customer acquisition. In Consumer Products, the focus on purchasing and warehousing optimization resulted in improved operational efficiency and significant cost savings. Overall, the sentiment reflects strong client satisfaction, especially in project management and communication.
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Logistics & Supply Chain Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients commend GlobalityNet Outsourcing and Consulting for their competitive pricing and strong value for money. One review highlighted a 20% cost savings in warehouse operations due to their effective optimization strategies. Another client noted the successful implementation of a WMS within two months, attributing the timely delivery and strategic planning to the company's expertise. Overall, feedback suggests that clients find their services to be both cost-effective and impactful.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

California clients appreciate GlobalityNet’s comprehensive consulting in logistics, inventory, and procurement. Their tailored strategies and effective project management have resulted in successful system implementations and operational enhancements, with clients valuing their dedication and industry expertise.
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Clarke Executive Services Group LLC

4.8 5 reviews

$5,000+

$200 - $300 / hr

2 - 9

Los Angeles, CA

Services provided

30% Business Consulting

30% Recruiting

20% Back Office Outsourcing +1 service

20% HR Consulting

Clarke Executive Services Group LLC is a professional staffing and consulting firm specializing in recruitment, virtual assistance, and operational support. Reviews indicate a strong emphasis on quality and responsiveness, with an impressive 90% success rate in candidate placements. Clients consistently praise their attention to detail and ability to adapt, with no noted areas for improvement, highlighting their high client satisfaction and reliability.

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Reviews mention Great project management
Clients have consistently praised Clarke Executive Services Group LLC for their exceptional project management capabilities. A CEO highlighted their quick response to challenges, noting how Eunice seamlessly transitioned management to ensure uninterrupted workflow. The overall sentiment reflects satisfaction with the team's proactive approach and effective communication, reinforcing their reputation for reliability and adaptability in managing client needs.

Staff Augmentation for Management Consulting Company

4.5 Jul 20, 2021

Sometimes the best character of a business can be seen when things go wrong. We had a challenge with our V.A. getting the work done, and Eunice quickly pivoted, putting her other manager - Kiera Lacy in place as my VA to ensure things were maintained and all flowed smoothly. I really appreciated that quick transition and the ease with which this allowed workflow to continue uninterrupted.
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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (2)

What Clients Have Said
Clients consistently express satisfaction with Clarke Executive Services Group LLC's value for money, emphasizing that the quality of service justifies the investment. One client noted spending around $25,000 but highlighted the impressive vetting process, resulting in a high success rate of suitable candidates. Another client remarked that despite having paid less for similar services elsewhere, the support from Clarke was exceptional, reinforcing the sentiment that 'cheaper is not better.' Overall, the feedback indicates a strong positive perception of the company's pricing relative to the value delivered.
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Los Angeles, California (3) San Mateo, California (1) Millersville, Pennsylvania (1)

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Review Rating from Clients

4.7/5.0

Quality

4.7

Schedule

5.0

Cost

4.3

Willing to Refer

4.5

Local clients commend Clarke Executive Services for their thorough candidate sourcing and placement, handling complex staffing needs in law, consulting, and wealth management sectors. Their proactive, client-focused approach results in efficient hiring and seamless project execution.
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Tel-Us Call Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

52% Call Center Services

48% Customer Service Outsourcing

Based in Los Angeles, California, Tel-Us Call Center is a small call center. The team specializes in Call Center Services and Customer Service Outsourcing.
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Consolidated Analytics

Not yet reviewed

$25,000+

Undisclosed

250 - 999

Anaheim, CA

Services provided

75% Back Office Outsourcing

25% Business Consulting

Founded in 1996, Consolidated Analytics is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Business Consulting.
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Virtual Coworker

4.8 2 reviews

Undisclosed

< $25 / hr

250 - 999

West Hollywood, CA

Services provided

50% Back Office Outsourcing

50% Business Consulting

Virtual Coworker is a staffing agency specializing in providing virtual assistants to enhance operational efficiency and manage tasks. The company received positive feedback from clients, highlighting a 100% satisfaction rate, citing professional project management and responsiveness. Clients appreciated the value for cost and seamless communication, with minor suggestions for a quicker onboarding process.

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Reviews mention Well-organized projects
Clients have expressed high satisfaction with the well-organized project management of Virtual Coworker. One client highlighted that all steps, from candidate selection to onboarding, were handled on time with clear updates and smooth coordination. Additionally, the consistent support and responsiveness of the team contributed to improved efficiency and organization in daily operations. Overall, the sentiment reflects a strong appreciation for the structured approach and effective communication throughout the project.

Staff Augmentation for Appliance Repair Company

5.0 Dec 19, 2025

Project management was well organized and professional. All steps, from candidate selection to onboarding, were handled on time with clear updates and smooth coordination throughout the process.
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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, feedback for Virtual Coworker has been overwhelmingly positive. Clients noted significant improvements in operational efficiency and workload management, with one co-founder highlighting the effective onboarding and support process. The team was commended for their responsiveness and professionalism, although some suggested a quicker onboarding could enhance the experience further. Overall, clients reported improved productivity and organization, reinforcing Virtual Coworker’s strong reputation.
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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients have expressed satisfaction with Virtual Coworker's pricing, noting it fits within their budgets while providing good value for money. One client highlighted the company's ability to deliver high-quality work consistently, stating they were 'very happy with their work.' Another client praised the overall efficiency improvements and timely delivery of services, reinforcing the perception of value received for the costs incurred.
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Australia (1) Canada (1)

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Helpt

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Irvine, CA

Services provided

50% Customer Service Outsourcing

45% Call Center Services

5% IT Staff Augmentation

Helpt is a customer support service provider specializing in after-hours and emergency call management. The company receives positive feedback, with 100% of reviewers highlighting their effective call screening and friendly, well-trained staff. Their services allow clients to efficiently manage emergency calls, demonstrating a professional and responsive approach to client needs.

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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, Helpt has received positive feedback for their after-hours support services, with one client noting that 90% of non-emergency calls are now effectively managed by Helpt. Clients appreciate the well-trained and friendly staff, as well as the seamless implementation process. One reviewer highlighted the company's responsiveness and commitment to achieving the best outcomes. Overall, sentiment is highly favorable, with clients expressing satisfaction and no significant areas for improvement identified.
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Industry Experience

The provider has demonstrated significant expertise in the Software industry, specifically with Point of Sale (POS) software firms. Clients commend their effective after-hours support, noting improved call screening and responsiveness. Feedback highlights their well-trained staff and strong communication skills, fostering a positive impact on client operations. Overall sentiment is highly favorable, indicating that companies in the software sector seeking reliable support services would find this provider to be a strong fit.
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Software

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients frequently highlight the company's competitive pricing and overall good value for money. One client noted that Helpt was selected due to its 'pricing fit our budget' and 'good value for cost.' Additionally, the seamless implementation and impressive responsiveness further reinforced their satisfaction, with one client stating their experience was 'A+' and expressing no areas for improvement.
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OBPO

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Walnut, CA

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

OBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000.
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Helplama

5.0 1 review

$1,000+

< $25 / hr

250 - 999

Walnut, CA

Services provided

75% Customer Service Outsourcing

25% Call Center Services

Helplama specializes in providing customer support services, including managing communication channels such as emails, live chat, phone, and social media inquiries. The overall feedback highlights their efficiency in improving response times and customer satisfaction, as well as their organized project management and impressive agent retention. The client noted no areas for improvement, indicating high satisfaction with Helplama's services.

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Industry Experience

Helplama has demonstrated strong expertise in the eCommerce sector, particularly in enhancing customer support for digital consumer products. Client feedback highlights their organized processes, quick response times, and effective agent retention, resulting in improved customer satisfaction scores. The positive sentiment indicates a solid fit for companies within the eCommerce industry seeking efficient customer service solutions.
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eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Helplama's overall cost-effectiveness and value for money. One CEO noted a significant improvement in customer service metrics and praised the company's organized processes and long-term agent retention, suggesting a strong return on investment. The feedback indicates that Helplama meets client needs efficiently, with no reported areas for improvement, highlighting their competitive pricing relative to the quality of service provided.
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CX Collective

5.0 13 reviews

$5,000+

$150 - $199 / hr

2 - 9

Inglewood, CA

Services provided

30% CRM Consulting and SI

20% Business Consulting

20% Call Center Services +2 services

20% Customer Service Outsourcing

10% Financial Consulting

CX Collective specializes in implementing and optimizing customer support systems, notably utilizing Zendesk, to enhance customer experience and streamline operations. Across reviews, clients consistently highlight their professionalism, proactive communication, and efficiency, with nearly 100% expressing satisfaction and noting no areas for improvement. Approximately 80% of clients specifically commend their CX strategy expertise and ability to meet project deadlines.

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Reviews mention Knowledgeable
The feedback regarding CX Collective highlights their extensive knowledge in customer experience (CX) strategies, with clients noting their ability to design and implement effective systems. One client praised their 'knowledge in CX' as 'second to none,' while another emphasized their 'professional and knowledgeable' approach. Clients consistently reported clear communication and responsiveness, reinforcing the overall sentiment of satisfaction with their expertise and guidance throughout projects.

CX Strategy Development for Pet Supplement Manufacturer

5.0 Jul 8, 2023

Their knowledge in CX, and their ability to design and execute a strong CX strategy felt second to none. Their ability to quickly understand our company and goals, and help us to design a CX system to allow us to delight our customers at every touchpoint was impressive!
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Business Consulting for Religious Organization

5.0 Jan 29, 2021

Ty's very broad help desk knowledge, her great people and communication skills. The extra steps Ty took to help us and she still is.
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Business Training for Beauty Products Store

5.0 Jan 22, 2021

Aside from awesome personalities, the ladies we worked with were knowledgeable, informative and provided resources / referrals for other areas that we were experiencing growth in that were not related to their specialties.
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UI/UX & Web Design for Natural Beauty Retailer

5.0 Dec 5, 2020

The Workforce Pro was very professional and knowledgeable.
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CRM Consulting & SI for Online Auction Platform

5.0 Jan 20, 2026

They were easy to talk to, very proactive and responsive, and very knowledgeable in many areas for CX.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of CX Collective highlight their expertise in implementing customer support systems, particularly Zendesk, and their ability to enhance operational efficiency. Clients commend their proactive communication and in-depth knowledge, noting that CX Collective provided valuable resources such as detailed playbooks and automated solutions. One client specifically praised the team for delivering on time and creating a scalable support setup. Overall sentiment reflects a high level of satisfaction with no significant areas for improvement mentioned.
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Industry Experience

The Workforce Pro has demonstrated expertise across diverse industries, including healthcare, e-commerce, consumer products, and nonprofit organizations. Clients commend their deep understanding of customer experience strategies, system optimization, and timely project delivery. Overall sentiment is overwhelmingly positive, with feedback highlighting their professionalism, responsiveness, and ability to tailor solutions to specific industry needs, making them a strong choice for organizations seeking to enhance customer support and engagement.
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Consumer Products Healthcare Nonprofit Beauty & Cosmetics Software Retail

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

LA clients commend CX Collective for their extensive CX and Zendesk expertise, successfully managing complex projects such as workflow automation, training development, and customer service enhancements. Their human-centered approach and effective communication foster seamless, impactful collaborations.
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Impact Networking

3.0 1 review

Undisclosed

Undisclosed

250 - 999

Los Angeles, CA

Services provided

20% Business Consulting

15% Commercial Printing

15% Cybersecurity +4 services

15% IT Managed Services

15% Marketing Strategy

10% Document Digitization & Management

10% Enterprise App Modernization

Impact Networking is a cybersecurity consulting firm specializing in network infrastructure assessments, including penetration and vulnerability testing. Reviews indicate a generally positive experience, with clients appreciating their knowledge and project management skills. However, some feedback (20%) noted pushiness and a preference for familiar solutions. Overall, 80% of comments were favorable, highlighting timely delivery and thorough reporting.

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Industry Experience

Impact Networking has demonstrated expertise primarily in the manufacturing industry, focusing on network infrastructure upgrades and cybersecurity assessments. Feedback indicates that they possess strong technical knowledge and deliver timely project management. However, some clients noted a tendency towards recommending familiar solutions rather than tailored options. Overall sentiment in the manufacturing sector is positive, emphasizing their capability to enhance security compliance and infrastructure efficiency.
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Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Impact Networking is perceived as offering good value for money, with one client noting a total investment of under $10,000 for a comprehensive security assessment. The client expressed satisfaction with the quality of the deliverables and the company's ability to meet deadlines while staying on budget. However, there were concerns about a pushy sales approach and recommendations that favored familiar solutions over optimal choices, suggesting potential areas for improvement in client alignment.
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More responsive than most other service providers

Impact Networking is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Outbound System

5.0 3 reviews

$1,000+

Undisclosed

10 - 49

Los Angeles, CA

Services provided

70% Sales Outsourcing

10% Call Center Services

10% Email Marketing +1 service

10% Social Media Marketing

Outbound System is a marketing firm specializing in lead generation and cold email marketing. Reviews indicate a high level of satisfaction, with clients appreciating their expert service, effective communication, and competitive pricing. Clients have noted measurable outcomes, such as significant lead engagement and project pipelines exceeding $150,000. Although some minor lead verification issues exist, the overall client feedback is overwhelmingly positive, with no significant areas for improvement highlighted.

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Reviews mention Unique expertise
Clients have expressed high satisfaction with Outbound System's unique expertise in targeted marketing strategies, particularly in leveraging LinkedIn for lead generation. One client noted their professionalism and efficiency, highlighting their ability to engage effectively with real estate agents, resulting in significant project pipelines. The feedback emphasizes the exceptional value provided relative to cost, with no noted areas for improvement, reinforcing a strong sentiment of trust and reliability in their specialized services.

Social Media Marketing for Outdoor Services Company

5.0 Oct 16, 2025

They’re real experts in this type of marketing, and it’s surprising how much value we get for the price.
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2 of 2 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback for Outbound System highlights their expertise in targeted marketing and effective communication. Clients noted successful outreach efforts, such as generating calls with over 40 real estate agents and securing 10-20 high-intent responses monthly from cold email campaigns. The project management was described as professional and responsive, with timely deliverables. Overall, clients expressed satisfaction with the value received for their investment, though some mentioned a minor learning curve regarding lead accuracy.
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Industry Experience

Outbound System has demonstrated expertise primarily in the Advertising & Marketing and Construction industries. In the Advertising sector, they excelled in cold email marketing, yielding impressive lead generation results despite competitive challenges. Clients praised their communication and product quality. In Construction, they effectively targeted real estate agents, generating significant referral leads and project pipelines. Overall, the sentiment across both industries is highly positive, highlighting Outbound System's strong project management and value-driven services.
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Construction

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently express satisfaction with Outbound System’s pricing, highlighting it as a good fit for their budgets while delivering strong value. One client noted that their investment led to substantial client acquisition, stating, 'the investment in Outbound makes sense, without a doubt.' Another remarked on the impressive results achieved for a competitive price, stating, 'it’s surprising how much value we get for the price.' Overall, the sentiment reflects a favorable perception of cost-effectiveness and return on investment.
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CallCentersNow

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Los Angeles, CA

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

CallCentersNow, a call center, was established in 2015. They focuses on Call Center Services and Sales Outsourcing.
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Laserfiche

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Long Beach, CA

Services provided

50% Accounting

25% Customer Service Outsourcing

25% Recruiting

Laserfiche is an Accounting company founded in 1987. Their team provides Accounting and Customer Service Outsourcing.
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DAS Health

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Los Angeles, CA

Services provided

25% Back Office Outsourcing

25% Cybersecurity

25% IT Managed Services +1 service

25% IT Strategy Consulting

IT strategy consulting company DAS Health is based in Los Angeles, California and Tampa, Florida. Their services include IT strategy consulting and Cybersecurity.
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XP Plus

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cerritos, CA

Services provided

50% Back Office Outsourcing

20% Customer Service Outsourcing

10% Business Consulting +4 services

5% Email Marketing

5% Finance & Accounting Outsourcing (FAO)

5% Sales Outsourcing

5% Web Development

Back Office Outsourcing company XP Plus is located in Cebu City, Philippines and Cerritos, California. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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Answering365

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

75% Call Center Services

15% Customer Service Outsourcing

10% Sales Outsourcing

Launched in 1989, Answering365 is a phone answering service. In Los Angeles, California, the team specializes in Call Center Services and Customer Service Outsourcing.
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Alorica

2.0 1 review

$1,000+

< $25 / hr

10,000+

Irvine, CA

Services provided

50% Back Office Outsourcing

38% Call Center Services

12% Customer Service Outsourcing

Alorica provides tier-1 technical support, handling simple calls and directing them to appropriate resources, which helps reduce call volume. While their pricing is budget-friendly and their availability impressive, feedback indicates that the skill level of agents was initially suboptimal but shows gradual improvement.

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Anshi Mobile Notary and LIvescan

Not yet reviewed

$5,000+

$25 - $49 / hr

250 - 999

Los Angeles, CA

Services provided

50% Business Consulting

45% Call Center Services

5% Compliance Consulting

Anshi Mobile Notary and LIvescan is a Business Consulting company located in Los Angeles, California. They provide Business Consulting and Call Center Services.
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Gordon & Schwenkmeyer, Inc. (GSI)

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Torrance, CA

Services provided

100% Call Center Services

Gordon & Schwenkmeyer, Inc. (GSI) is a Torrance, California-based phone answering service. Their services include Call Center Services.
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Calibrated Solutions, LLC.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Redondo Beach, CA

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% IT Managed Services +1 service

25% Web Development

Back Office Outsourcing company Calibrated Solutions, LLC. Is in Redondo Beach, California. Launched in 2007, the team provides Back Office Outsourcing and Call Center Services.
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Smogu.Studio

5.0 2 reviews

$5,000+

$25 - $49 / hr

10 - 49

Los Angeles, CA

Services provided

65% Sales Outsourcing

25% Market Research

10% IT Strategy Consulting

Smogu.Studio is a marketing agency specializing in client acquisition strategies, including cold outreach and personalized campaigns. Reviews indicate 100% positive feedback, highlighting their effective project management and impressive daily reporting. Clients praise their transparency, timely delivery, and alignment with company values, resulting in successful client expansion and closed deals.

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Industry Experience

Smogu.Studio has demonstrated expertise primarily in the Software and eCommerce sectors, receiving positive feedback for their effective client outreach strategies and transparent project management. Clients have noted significant increases in lead generation and successful deal closures, highlighting the company's strong communication and adaptability. Overall, the sentiment is highly favorable, making Smogu.Studio a suitable partner for businesses in software development and eCommerce design.
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Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed a strong sentiment regarding Smogu.Studio's overall cost-effectiveness, noting it as 'good value for cost' in their selection process. One CEO highlighted the company's ability to provide significant results, such as a notable increase in leads, while maintaining transparent communication and meeting project deadlines. Overall, the feedback indicates that clients view the pricing as fair relative to the quality and outcomes delivered, reinforcing a positive perception of their value for money.
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