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Cybersecurity Assessment for Aircraft Parts Manufacturer
CybersecurityOther IT Consulting and SI
Less than $10,000
May - Oct. 2018
3.0
Quality
4.0
Schedule
5.0
Cost
3.0
Willing to Refer
1.0
“impact was knowledgeable in what they did.”
Nov 30, 2022
Department Manager, Aircraft Parts Manufacturer
Anonymous
Verified
Manufacturing
Milwaukee, Wisconsin
51-200 Employees
Phone Interview
Verified
impact helped an aircraft parts manufacturer perform a cybersecurity assessment for their infrastructure upgrade, which included penetration testing, vulnerability testing, and network mapping.
The report that impact delivered was very good, but their suggestions leaned toward the solutions they already offered. The team was communicative and good at meeting deadlines and staying on budget. Additionally, they demonstrated knowledge of their field.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m a department manager for an aircraft parts manufacturer.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with impact?
We were updating our network infrastructure to get the Cybersecurity Maturity Model Certification (CMMC), and we hired impact to help us out.
SOLUTION
What was the scope of their involvement?
impact helped us do a security assessment of our network, which included penetration testing, vulnerability testing, and network mapping of all devices. This assessment aimed to find vulnerabilities and provide recommendations for our infrastructure revamp. impact provided their services both on-site and remotely.
What is the team composition?
We worked with a few people from impact, including a technologist, a manager, and a salesperson.
How did you come to work with impact?
Right around the time when we were doing the infrastructure upgrade, impact contacted us via a cold reach-out.
How much have you invested with them?
We spent under $10,000.
What is the status of this engagement?
We worked together from May–October 2018.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
I was satisfied with what impact did for us. They provided us with a good report with their findings and suggestions.
How did impact perform from a project management standpoint?
impact was good at meeting deadlines and staying on budget. We communicated through email and phone.
What did you find most impressive about them?
impact was knowledgeable in what they did.
Are there any areas they could improve?
impact was a little pushy, and their equipment recommendations leaned more toward the solutions they were familiar with, not necessarily what was best for us. That’s why I ended up our relationship.
Do you have any advice for potential customers?
Know what you’re looking for and ensure you have a dedicated person on your side to act as a liaison between you and them.
RATINGS
3.0
Quality
4.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
3.0
Value / within estimates
Willing to Refer
1.0
NPS
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Locations (4)
13875 W Boulton BlvdMettawa, IL,
United States60045
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