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Top BPO Companies in Long Beach

Ratings Updated: April 1, 2026

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Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Long Beach, United States

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.

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Reviews mention Creative
Clients have expressed a high level of satisfaction with Unity Communications' creative capabilities, highlighting their eagerness to help and innovative problem-solving approach. One client noted that the video project succeeded due to Unity's expertise, emphasizing the impeccable feedback process and the impressive speed of communication. Overall, client sentiment reflects a strong appreciation for their creativity and effective collaboration, contributing significantly to project success.

Video Production for Animation Company

5.0 May 27, 2021

Their eagerness to help and creative approach to problem-solving.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Unity Communications highlight their effective support in revenue cycle management, with clients noting their organization, communication, and respectful team culture. One client emphasized the seamless handling of collections and timely call management, contributing to sustained client satisfaction. Despite initial attendance issues, Unity Communications swiftly implemented solutions, achieving a notable 99.59% attendance rate. Overall, the sentiment reflects a strong partnership characterized by reliability and a commitment to client needs.
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Industry Experience

Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industries

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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Long Beach, United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Exceptional results
Clients have expressed exceptional satisfaction with Hugo's services, highlighting their commitment to timely deliveries and outstanding customer support. One client noted, 'Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive,' while another emphasized their 'remarkable expertise in accelerating response times' and creating a comprehensive FAQ page. Overall, clients appreciate Hugo's adaptability, professionalism, and ability to align with their company culture, making them an invaluable partner for enhancing customer relationships.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. We extend our gratitude for their vital role in enabling our timely deliveries and eagerly anticipate the continuation of this fruitful partnership.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. Whether it was through email, chat, or phone, their skilled agents were always ready to provide swift and accurate solutions to our customers' inquiries. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Remote CoWorker

4.8 176 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Long Beach, United States

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance service provider known for its comprehensive administrative support, project management, and marketing solutions. Across various industries, client feedback is overwhelmingly positive, with over 95% praising the team's responsiveness, efficiency, and ability to learn quickly. Many reviewers highlight the company’s exceptional project management skills, professionalism, and the significant improvement in productivity and time management they experienced.

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Reviews mention Hard working
Clients consistently highlight the hardworking nature of Remote CoWorker's team members. One CEO noted their Executive Assistant as 'humble, smart, and hardworking,' while the Director of an education company praised their staff for being 'flexible, enthusiastic, and hard working.' An owner also remarked on the intelligence and diligence of their virtual assistant, further emphasizing the team's commitment to delivering quality service. Overall, the sentiment reflects a strong appreciation for the dedication and effort demonstrated by the company's personnel.

Staffing & Back Office Outsourcing for E-Learning Company

5.0 Oct 26, 2023

The company onboarded staff extremely quickly and efficiently, and the staff member was ready to start as soon as possible. The staff member has been flexible, enthusiastic and hard working. Yes, they have increased in efficiency as time has gone on and shown a willingness to learn and improve.
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Remote Secretary Services for Law Firm

5.0 Jul 21, 2023

On time and eager to work hard. Their cost-to-service ratio was excellent.
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Data Entry for Investment Group

5.0 Nov 17, 2021

I had the opportunity to work with Zhinette a VA through Remote CoWorker. Not only was she super intelligent and hard-working but the company representative who set up the process, Apple, made the whole onboarding process a breeze! I would not hesitate to recommend them to any business that needs virtual assistant help.
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Outbound Call Support for Real Estate Company

5.0 Jun 1, 2020

Their management is the most impressive thing. They’re on top of everything. They’re also very accommodating. They’re hard workers and are passionate about the job. They are willing to put the effort in. After training them and showing them what to do, they are very valuable employees.
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Back-Office Outsourcing for Recruitment Agency

5.0 Nov 11, 2025

My EA is humble, smart, and hardworking. We are consistently working together and improving very quickly.
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14 of 14 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 14 times in the past 6 months
Recent reviews of Remote CoWorker highlight exceptional performance in administrative support across various sectors. Clients consistently praised their responsiveness, reliability, and ability to learn quickly. Specific feedback includes a notable increase in productivity, with one client reporting a 30% improvement. Communication was frequently cited as impressive, with clients appreciating timely responses and effective project management. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by reviewers.
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Industry Experience

Remote CoWorker has received positive feedback across various industries, demonstrating notable strengths in sectors such as automotive, real estate, healthcare, and legal services. Clients commend their prompt communication, effective project management, and ability to match skilled virtual assistants to specific needs. The overall sentiment reflects satisfaction with productivity improvements, administrative support, and lead generation efforts. Potential clients in these sectors can expect a commitment to quality service, responsiveness, and operational efficiency from Remote CoWorker.
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Business services Medical Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Remote CoWorker's excellent value for money, noting that their pricing aligns well with budgets. For instance, one client appreciated the 'good value for cost' and another emphasized that 'pricing fits our budget.' Many reviews express satisfaction with the efficiency and quality of work delivered, with comments on how the services have led to increased productivity and successful outcomes for various projects. Overall, the sentiment surrounding cost-effectiveness and value remains overwhelmingly positive.
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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Long Beach, United States

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Easy to work with
Clients express a highly positive sentiment regarding their ease of collaboration with TechSpeed Inc. One client noted, 'It has been very easy to work with them,' highlighting the company's responsive communication and adaptability. The high-touch approach and understanding of client needs were also praised, distinguishing TechSpeed from competitors. Overall, the feedback underscores a strong impression of professionalism and client-centric service, contributing to a favorable working relationship.

Staff Augmentation for Fixed Cost Reduction Firm

4.5 Dec 6, 2022

The workflow between our team and theirs was very easy. Their willingness to remain flexible and helpful was impressive.
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Back-Office Outsourcing for Needlework Shop

5.0 Aug 22, 2025

We have a weekly video touchbase with them. They always respond quickly and pivot as needed. Not that I can think of. It has been very easy to work with them.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Cedar Financial

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Calabasas, CA

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% Customer Service Outsourcing

Cedar Financial, a telephone answering service, was founded in 1991. The team offers Call Center Services and Back Office Outsourcing and is in Calabasas, California.
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One Lane Solutions LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Beverly Hills, CA

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Executive Search +2 services

20% HR Outsourcing

20% Recruiting

One Lane Solutions LLC is a Business Consulting company. Established in 2015, their team offers Business Consulting and Back Office Outsourcing.
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Featured

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Long Beach, United States

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Long Beach, United States

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Accommodating
Clients have consistently praised Big Outsource for their accommodating nature, highlighting their impressive responsiveness to urgent requirements and changes. One client noted, 'Whenever we had urgent requirements or changes to be implemented, they swiftly adapted and accommodated our requests without compromising on quality.' Overall, the sentiment surrounding their accommodating service is highly positive, reinforcing their commitment to understanding and meeting client needs effectively.

Customer Service Outsourcing for E-Commerce Retail Company

5.0 Aug 16, 2023

Big Outsource exhibited exceptional project management skills. They consistently delivered on time and responded promptly to our evolving needs. Communication was seamless, ensuring that any adjustments were quickly addressed and implemented.
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Business & IT Consulting Services for Haircare Company

5.0 Aug 5, 2023

Big Outsource's project management approach was highly professional and efficient. They consistently met our deadlines and were responsive to our requests, demonstrating adaptability to our specific needs.
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Customer Support for Driving Technology Company

5.0 Aug 4, 2023

Big Outsource has shown impressive project management skills. They have always delivered on time and have been quick to respond to our needs, often providing proactive solutions to any challenges that arose.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Long Beach, United States

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Autonomous
The feedback regarding TDCX's autonomy is overwhelmingly positive. Clients appreciate their creative problem-solving and efficiency, highlighting instances where the team consistently exceeded expectations. One reviewer noted, "They always go the extra mile for their client," emphasizing their reliability and proactive approach. Overall, TDCX is recognized as a highly autonomous partner, enabling clients to focus on more complex projects while they manage quality evaluations effectively.

BPO Services for Tech Company

5.0 May 25, 2022

Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Golden Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Santa Monica, CA

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Golden Locksmith Services is a Business Consulting company. Located in Santa Monica, California, the team provides Business Consulting and Back Office Outsourcing.
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ITECH AGENCY

Not yet reviewed

$1,000+

< $25 / hr

Freelancer

Long Beach, CA

Services provided

20% Back Office Outsourcing

20% Content Writing Services

20% Mobile App Development +2 services

20% Search Engine Optimization

20% Video Production

Small SEO company ITECH AGENCY, is headquartered in Long Beach, California. Their services include Search Engine Optimization and Video Production.
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Puri's Tech Limousine Answering Service

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Inglewood, CA

Services provided

10% Back Office Outsourcing

10% Corporate Training & Coaching

10% Custom Software Development +7 services

10% Graphic Design

10% Logo

10% Mobile App Development

10% Product Design

10% UX/UI Design

10% Web Design

10% Web Development

Puri's Tech Limousine Answering Service is a software development company launched in 2010. The team provides Custom Software Development and UX/UI Design.
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Inglewood, CA

La Brea Avenue
Inglewood, CA 90301
10 - 15

7037455460

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Convoso

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

36% Call Center Services

12% Customer Service Outsourcing

12% Sales Outsourcing +4 services

10% Content Marketing

10% Email Marketing

10% Marketing Strategy

10% Mobile & App Marketing

Call center Convoso is based in Los Angeles, California. The team provides Call Center Services and Sales Outsourcing.
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Web Leads Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

20% Advertising

20% Mobile App Development

20% Search Engine Optimization +3 services

18% Call Center Services

12% Sales Outsourcing

10% Customer Service Outsourcing

Web Leads Inc is a small Advertising company. They specialize in Advertising and Mobile App Development and were established in 2010.
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Plaza Research

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Los Angeles, CA

Services provided

60% Market Research

20% Call Center Services

20% HR Consulting

Market Research company Plaza Research was launched in 1982. The company offers Market Research and Call Center Services.
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Meraki RCM Solutions

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Los Angeles, CA

Services provided

40% Back Office Outsourcing

20% Business Consulting

15% Recruiting +2 services

15% Staffing

10% Finance & Accounting Outsourcing (FAO)

Small Back Office Outsourcing company Meraki RCM Solutions, is located in Los Angeles, California and Lucknow, India. The team provides Back Office Outsourcing and Business Consulting.
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Tri Source International

5.0 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

Santa Clarita, CA

Services provided

40% Customer Service Outsourcing

30% Call Center Services

15% Sales Outsourcing +2 services

10% Back Office Outsourcing

5% HR Consulting

Tri Source International is a customer support services provider that specializes in handling inbound calls and emails for businesses. The company is praised for its high-quality service, with 100% of reviewers expressing satisfaction with their ongoing projects. Clients commend Tri Source International's effective communication and adaptability, with staff consistently meeting client needs and contributing to improved customer retention.

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Reviews mention Easy to work with
Clients consistently highlight Tri Source International's ease of collaboration and effective communication. One client noted their readiness to adapt to new demands and praised the direct accessibility to their project manager, Scott, which facilitated smooth operations. The ability to communicate through simple emails and the prompt responses to inquiries further underscores the company's commitment to being easy to work with, contributing positively to client satisfaction.

Call Center & Customer Support for Financial Services Firm

5.0 Aug 12, 2022

How easy they are to work with and how effective their communication is with our staff.
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Industry Experience

Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner.
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Consumer Products Financial services

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International.
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Usa Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Burbank, CA

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Usa Locksmith Service, a Business Consulting company, was founded in 1985. Based in Burbank, California, the team provides Business Consulting and Back Office Outsourcing.
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PCG Media Group

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Los Angeles, CA

Services provided

12% Print Design

11% AR/VR Development

11% Customer Service Outsourcing +6 services

11% Customs brokerage

11% Direct Marketing

11% Document Digitization & Management

11% Graphic Design

11% Mobile App Development

11% Warehousing & Distribution

PCG Media Group is a print design company. Their team is in Dublin, Ireland and Stevenage, England. The firm specializes in Print Design and Direct Marketing.
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Los Angeles, CA

Suit 410, 626 Wilshire Blvd.
Los Angeles, CA 90017
2 - 5

213 205 2444

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Baldwin Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Altadena, CA

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Baldwin Locksmith Store is a Business Consulting company. The small Altadena, California-based team provides Business Consulting and Back Office Outsourcing. The company was launched in 2004.
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BizPortals QCFlow

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Aliso Viejo, CA

Services provided

50% Custom Software Development

35% IT Managed Services

15% Document Digitization & Management

BizPortals QCFlow is a custom software development firm. They offer Custom Software Development and IT managed services and were established in 2001.
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Chrysalis Communications

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Irvine, CA

Services provided

25% Branding

25% Digital Strategy

25% Email Marketing +1 service

25% Sales Outsourcing

Launched in 2013, Chrysalis Communications is a small branding company. Their team focuses on Branding and Digital Strategy.
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Positify

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Beverly Hills, CA

Services provided

20% Back Office Outsourcing

20% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2 services

20% Finance Law

20% Tax Law

Positify is a Back Office Outsourcing company. The Beverly Hills, California-based company offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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physicians management network inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Laguna Hills, CA

Services provided

70% Finance & Accounting Outsourcing (FAO)

20% Call Center Services

10% Business Consulting

Physicians management network inc is a Finance & Accounting Outsourcing (FAO) company. Established in 2000, the team provides Finance & Accounting Outsourcing (FAO) and Call Center Services.
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Fratzke Media

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Fullerton, CA

Services provided

20% Call Center Services

20% Content Marketing

20% Email Marketing +2 services

20% Marketing Strategy

20% Search Engine Optimization

Fratzke Media is a small Fullerton, California-based call center. Their services include Call Center Services and Content Marketing.
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Rust Omni

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Los Angeles, CA

Services provided

50% Back Office Outsourcing

25% Customer Service Outsourcing

25% Web Design

Back Office Outsourcing company Rust Omni was launched in 1970. Located in Los Angeles, California, the team focuses on Back Office Outsourcing and Web Design.
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Insellerate

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Newport Beach, CA

Services provided

60% Sales Outsourcing

20% CRM Consulting and SI

20% Pay Per Click

Insellerate is a Sales Outsourcing company. The agency is headquartered in Newport Beach, California. Their services include Sales Outsourcing and Pay Per Click.
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StoryCurrent Marketing Agency

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Los Angeles, CA

Services provided

25% Content Marketing

25% Email Marketing

25% Sales Outsourcing +1 service

25% Social Media Marketing

StoryCurrent Marketing Agency is a social media marketing company. Launched in 2024, the firm provides Social Media Marketing and Content Marketing.
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Universal Contact Centers

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Glendale, CA

Services provided

40% Call Center Services

20% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO) +1 service

20% Sales Outsourcing

Call center Universal Contact Centers is headquartered in Tijuana, Mexico and Glendale, California. They focus on Call Center Services and Finance & Accounting Outsourcing (FAO).
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Glendale, CA

700 N. Brand Blvd
Glendale, CA 91203
1

+1.866.972.0766

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Armi Technologies

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Los Angeles, CA

Services provided

10% Web Development

5% Back Office Outsourcing

5% Call Center Services +16 services

5% Content Marketing

5% Content Moderation Services

5% Content Writing Services

5% Customer Service Outsourcing

5% Data Annotation Services

5% Document Digitization & Management

5% ERP Consulting and SI

5% HR Outsourcing

5% IT Staff Augmentation

5% Recruiting

5% Recruitment Process Outsourcing

5% Sales Outsourcing

5% Social Media Marketing

5% Staffing

5% Transcription

5% UX/UI Design

Armi Technologies is a web development company. Their team is headquartered in Los Angeles, California. The company focuses on Web Development and Social Media Marketing.
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Advatix

Not yet reviewed

$10,000+

$150 - $199 / hr

250 - 999

Thousand Oaks, CA

Services provided

50% Customer Service Outsourcing

50% Logistics & Supply Chain Consulting

Launched in 2017, Advatix is a Logistics & Supply Chain Consulting and Customer Service Outsourcing company. The agency focuses on Logistics & Supply Chain Consulting and Customer Service
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Zigr Inc.

Not yet reviewed

$100,000+

$100 - $149 / hr

2 - 9

West Covina, CA

Services provided

15% Business Consulting

5% Accounting

5% Back Office Outsourcing +15 services

5% Corporate Law

5% Corporate Training & Coaching

5% Document Digitization & Management

5% Executive Search

5% Finance & Accounting Outsourcing (FAO)

5% Finance Law

5% Financial Advising & Planning

5% HR Consulting

5% HR Outsourcing

5% Insurance Services & Brokers

5% Logistics & Supply Chain Consulting

5% Market Research

5% PEO/Employee Leasing

5% Recruiting

5% Staffing

Zigr Inc. Is a Business Consulting company. In West Covina, California, their team offers Business Consulting and Market Research.
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Virtunect BPO

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Los Angeles, CA

Services provided

40% Sales Outsourcing

10% Back Office Outsourcing

10% Call Center Services +4 services

10% Customer Service Outsourcing

10% Direct Marketing

10% Market Research

10% Marketing Strategy

Virtunect BPO is a Sales Outsourcing company. Headquartered in Los Angeles, California, their team offers Sales Outsourcing and Back Office Outsourcing.
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Lead Credit Solution Media

Not yet reviewed

$50,000+

Undisclosed

2 - 9

Costa Mesa, CA

Services provided

20% Branding

20% Event Marketing

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Lead Credit Solution Media is a small branding company. They provide Branding and Event Marketing and were launched in 2021.
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The Love Story

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Santa Monica, CA

Services provided

100% Back Office Outsourcing

The Love Story is a small Back Office Outsourcing company. Established in 2016, the team focuses on Back Office Outsourcing.
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DigitBridge

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Monrovia, CA

Services provided

40% ERP Consulting and SI

10% Back Office Outsourcing

10% Business Consulting +4 services

10% Content Writing Services

10% Fulfillment

10% Logistics & Supply Chain Consulting

10% Supply Chain Management

ERP consulting and SI company DigitBridge is headquartered in Monrovia, California. They specialize in ERP consulting and SI and Business Consulting and were established in 2020.
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LaBell Exchange

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Santa Ana, CA

Services provided

100% Call Center Services

Small telephone answering service LaBell Exchange, is located in Santa Ana, California. The team focuses on Call Center Services.
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NETbilling

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Santa Clarita, CA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

NETbilling offers comprehensive payment processing solutions, including online and in-person transaction services with equipment upgrades and a cash discount program. The overall feedback highlights substantial cost savings, improved administrative efficiency, and exceptional customer service, particularly the personalized support from dedicated representatives. Clients have noted considerable reductions in processing fees and enhanced operational workflows, contributing to a highly satisfactory experience.

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Outpatient Call Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Corona, CA

Services provided

100% Call Center Services

Call center Outpatient Call Solutions was established in 2013. The company provides Call Center Services, and is midsize.
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Freeform PR & Branding

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Glendale, CA

Services provided

20% Pay Per Click

20% Public Relations

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Launched in 2021, Freeform PR & Branding is a PR company. The team specializes in Public Relations and Social Media Marketing.
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MedPOINT Management

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Los Angeles, CA

Services provided

80% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing

MedPOINT Management is a Back Office Outsourcing company located in Los Angeles, California. Founded in 1987, the team focuses on Back Office Outsourcing and Call Center Services.
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Optimal Fusion

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

30% Email Marketing

20% Advertising

20% Marketing Strategy +2 services

18% Call Center Services

12% Sales Outsourcing

Optimal Fusion is an Email Marketing company. Launched in 1996, the agency is based in Los Angeles, California. Their services include Email Marketing and Advertising.
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Leads Local - B2B lead generation & sales systems

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Trabuco Canyon, CA

Services provided

60% Sales Outsourcing

20% Demand Generation Marketing

10% Conversion Optimization +1 service

10% Email Marketing

Leads Local - B2B lead generation & sales systems is a Sales Outsourcing company in Trabuco Canyon, California. They offer Sales Outsourcing and Demand Generation Marketing.
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Glorious Concepts LLC

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Santa Monica, CA

Services provided

20% Back Office Outsourcing

20% Content Writing Services

20% Search Engine Optimization +2 services

20% UX/UI Design

20% Web Design

Glorious Concepts LLC is a small SEO services firm in Santa Monica, California. Their services include Search Engine Optimization and Web Design.
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Unlimited Copy Services, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Los Angeles, CA

Services provided

80% Document Digitization & Management

20% Print Design

Unlimited Copy Services, Inc., a Document Digitization & Management company, offer Document Digitization & Management and Print Design. They were founded in 2000.
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Mobile Computer Repair

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

100% Customer Service Outsourcing

Based in Los Angeles, California, Mobile Computer Repair is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing.
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Remote Scouts

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Calabasas, CA

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Corporate Training & Coaching +2 services

20% Employer of Record (EOR) Services

20% Recruitment Process Outsourcing

Remote Scouts is a Calabasas, California-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Business Consulting and were founded in 2022.
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UP Creative, Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Long Beach, CA

Services provided

10% Call Center Services

10% Custom Software Development

10% Digital Strategy +7 services

10% E-Commerce Development

10% Mobile & App Marketing

10% Mobile App Development

10% Social Media Marketing

10% Video Marketing

10% Web Design

10% Web Development

UP Creative, Inc. Is a Digital Strategy company launched in 2012. The team provides Digital Strategy and Social Media Marketing.
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Monomyth

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Los Angeles, CA

Services provided

20% Sales Outsourcing

10% Email Marketing

10% Graphic Design +6 services

10% Logo

10% Other Design

10% Packaging Design

10% Product Design

10% UX/UI Design

10% Web Design

Monomyth is a Sales Outsourcing company. Established in 2022, the team provides Sales Outsourcing and Email Marketing. The company is headquartered in Los Angeles, California.
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Lock & Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Brokerage Services

20% Sales Outsourcing

Based in Los Angeles, California, Lock & Locksmith Services is a Business Consulting company. They offer Business Consulting and Back Office Outsourcing and were established in 1997.
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People Clariti

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Irvine, CA

Services provided

65% HR Outsourcing

15% PEO/Employee Leasing

10% Back Office Outsourcing +1 service

10% HR Consulting

People Clariti is a HR Outsourcing company. They are headquartered in Irvine, California, and their services include HR Outsourcing and PEO/Employee Leasing.
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Cy Rogers Partnership

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Santa Monica, CA

Services provided

20% Blockchain

20% Branding

20% Content Moderation Services +2 services

20% Sales Outsourcing

20% Web Design

In Santa Monica, California, Cy Rogers Partnership is a branding agency. They provide Branding and Web Design.
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PREMIER FINANCIAL Tax & Accounting Services

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Burbank, CA

Services provided

25% Accounting

25% Back Office Outsourcing

25% Financial Advising & Planning +2 services

15% Financial Consulting

10% Business Consulting

Back Office Outsourcing company PREMIER FINANCIAL Tax & Accounting Services focuses on Back Office Outsourcing and Accounting. They are located in Los Angeles, California and Burbank, California.
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Burbank, CA

303 North Glenoaks Boulevard
Burbank, CA 91502
1

866-542-9551

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Onyx Business Management

Not yet reviewed

$5,000+

Undisclosed

2 - 9

Los Angeles, CA

Services provided

50% Accounting

30% Finance & Accounting Outsourcing (FAO)

10% Back Office Outsourcing +1 service

10% Business Consulting

Onyx Business Management is an Accounting company. They offer Accounting and Finance & Accounting Outsourcing (FAO) and were launched in 2014.
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SDLT Digital Marketing

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Laguna Beach, CA

Services provided

20% Pay Per Click

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Design

SDLT Digital Marketing is a social media marketing company. The Laguna Beach, California-based team specializes in Social Media Marketing and Search Engine Optimization.
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Medallion

1.5 1 review

$1,000+

< $25 / hr

50 - 249

Los Angeles, CA

Services provided

100% Call Center Services

Medallion is a provider data management and licensing company. The feedback predominantly highlights skillful persuasion, but also reveals significant challenges, with reports of ignored requests and compliance issues. Approximately 100% of the reviews mention negative experiences with communication and project management.

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Industry Experience

Medallion has garnered feedback primarily from the healthcare industry, where they were engaged for licensing and provider data management. Clients noted their ability to manage complex regulatory requirements, although concerns about timeliness and communication were prevalent. While their expertise in navigating healthcare challenges was acknowledged, there were significant criticisms regarding project management and responsiveness. Potential clients in healthcare should consider Medallion's strengths in compliance but remain cautious of reported service delivery issues.
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Healthcare

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What Clients Have Said
Clients express concerns regarding Medallion's cost-effectiveness, noting that while they possess expertise, the value delivered does not align with pricing. One reviewer highlighted issues with timely communication and compliance, suggesting that requests were often ignored. Despite their skill in navigating regulations, clients feel that improvements are needed in service delivery and transparency. Overall, the sentiment reflects a perception that Medallion's pricing may not justify the outcomes achieved.
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Braav

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Los Angeles, CA

Services provided

50% Business Consulting

10% Compliance Consulting

10% Corporate Relocation +3 services

10% Corporate Training & Coaching

10% Corporate Travel Management

10% Document Digitization & Management

Braav is a Business Consulting company founded in 2022. The team specializes in Business Consulting and Corporate Training & Coaching.
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