Team4eCom

BACKGROUND

Please describe your company and position.

I am the Ecommerce Business Owner of an Amazon store

Describe what your company does in a single sentence.

I sell luxury phone covers on Amazon.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Team4eCom to accomplish?

• I wanted them to manage my inventory and enhance my products’ visibility on the platform.

SOLUTION

How did you find Team4eCom?

Online Search

Why did you select Team4eCom over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Team4eCom were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I needed help managing inventory on Vendor Central. Some products continued to be displayed as available despite them being sold out. In addition, many product listings weren't performing well, no matter what I tried. That's when I reached out to Team4eCom for Amazon vendor central management services. 

After a store audit, I was told that my inventory had incorrect quantities and wasn't updating stock levels in real-time. Also, over 20 product listings lacked optimization with proper keywords. I expected them to reduce overselling and help me with timely order fulfillment. Additionally, I wanted them to optimize my product listings with A+ content and relevant keywords for better visibility.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After auditing my store, they found over 1,000 incorrect stock entries in my inventory and updated them with the latest quantity data, reducing overselling by 30%. Additionally, they optimized my product listings with high-intent keywords and revamped product descriptions. This led to a 25% increase in click-through rates and improved my rankings within Amazon.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I'm really impressed with how they handle things. Their team was always there and responded promptly whenever I needed an update. The communication was on-point, and the best part was that they delivered on schedule.

What was your primary form of communication with Team4eCom?

Virtual Meeting

What did you find most impressive or unique about this company?

Their standout quality was their genuine interest in understanding my business and the challenges I encountered with Amazon Vendor Central. They dedicated time to explain both the issues at hand and their proposed solutions. Collaborating with Team4eCom was easy as they not only listened attentively but also delivered as they promised.

Are there any areas for improvement or something Team4eCom could have done differently?

I’m happy with how things turned out and will surely reach out for future work. However, as we keep collaborating, it would be great if they could give me more profound insights into the potential challenges of store management.