Virtual Coworker

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Genuine Appliances Repair

Describe what your company does in a single sentence.

We repair fridges, dryers, washers, dishwashers, microwaves, and ovens. All your appliance needs handled by one trusted team.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Virtual Coworker to accomplish?

• I hired Virtual Coworker to help me find a reliable virtual assistant who could manage daily operational tasks, reduce my workload, and improve overall efficiency so I could focus on more important business activities.

SOLUTION

How did you find Virtual Coworker?

• Online Search
• Google Ads

Why did you select Virtual Coworker over others?

High ratings

How many teammates from Virtual Coworker were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Their scope of work included understanding my requirements, shortlisting suitable virtual assistants, assisting with interviews, and supporting the onboarding process. Key deliverables were a skilled VA, smooth setup, clear communication channels, and ongoing support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The workload was significantly reduced, tasks were completed on time, and daily operations became more organized. Productivity improved, response times were faster, and overall efficiency increased with consistent support from the virtual assistant.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was well organized and professional. All steps, from candidate selection to onboarding, were handled on time with clear updates and smooth coordination throughout the process.

What was your primary form of communication with Virtual Coworker?

Virtual Meeting

What did you find most impressive or unique about this company?

They were very responsive and supportive. The team listened to feedback, addressed concerns quickly, and stayed in regular contact to make sure everything was running smoothly and meeting expectations.

Are there any areas for improvement or something Virtual Coworker could have done differently?

The overall experience was very positive. The onboarding process could be slightly quicker, but the support and communication made up for it, and the results were still excellent.

BACKGROUND

Please describe your company and position.

I am the Finance Manager of a healthcare company 

Describe what your company does in a single sentence.

Workplace Injury Management

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Virtual Coworker to accomplish?

• data entry
• obtaining receipts
• cost allocation

SOLUTION

How did you find Virtual Coworker?

• Online Search

Why did you select Virtual Coworker over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Virtual Coworker were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Bookkeeping/data entry. Coding bank feeds, obtain receipts from employees, processing invoices into financial system, running exception reports to recode

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?
Successful correct data at the end of each month

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The person was given overarching objectives that have been met each month

What was your primary form of communication with Virtual Coworker?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

easy to deal with

Are there any areas for improvement or something Virtual Coworker could have done differently?

no we are very happy with their work