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Top BPO Companies in Orange County

Ratings Updated: February 23, 2026

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Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Orange County, CA

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.

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Reviews mention High-quality work
Clients consistently commend Unity Communications for delivering high-quality work across various projects. One client noted, "Items have always been delivered on time and with high quality," while another emphasized, "Their team not only integrates well with our existing operations but seems to actively elevate the standards." Additionally, feedback highlights their professionalism, responsiveness, and impressive communication skills, with one client stating, "I’m giving Unity Communications 5 stars!" Overall, the sentiment reflects strong satisfaction with the quality and effectiveness of their services.

BPO for Online Media Company

5.0 Sep 5, 2023

Unity always delivers on time and on budget. We set specific measurable KPIs on a weekly basis. Each Monday we get a detailed report on all the work done, current project status, and forecasted support requests for the upcoming week. Their ability to effortlessly balance dual responsibilities—maintaining excellent customer service while also producing high-quality content—demonstrates a level of skill and efficiency that sets them apart in the BPO sector.
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BPO Services for Online Medical Supplies Retailer

5.0 Oct 11, 2022

Having Unity handle our duty processing has ensured that our customer service team is available to help assist our customers on the phone. Our phone drop rate has decreased, and the amount of orders being processed has increased as a direct result. The agents we work with daily are an absolute delight in our company chatrooms and video meetings. The talent they bring is unmatched.
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Staff Augmentation for E-Commerce Business

5.0 Nov 11, 2021

We have been nothing but impressed with Unity's ability to understand our requirements as a small business, and translate those requirements to an effective and successful solution that has helped us scale beyond anything we imagined possible. Again they have helped us operate, scale and provide a great deal of customer success that wouldn't have been otherwise possible.
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Virtual Assistant Recruitment for Spa

5.0 Sep 24, 2021

I’m giving Unity Communications 5 stars! They got my life back when I hired virtual assistants through them. I finally found this company that assigned me amazing virtual assistants that have all the skills I was looking for to manage everything I’ve been dealing with. Ever since I hired Unity, I was able to scale my business to a higher level and have more freedom and time with my family!
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BPO for E-commerce Mergers & Acquisitions Firm

5.0 May 13, 2020

By other measurements, we’re generally pleased with the partnership and the quality of work. We’re looking to expand the relationship and have them help with another level of data collection. Their communication is great. We have a Slack channel and we’re in constant communication as the business requires it throughout the day.
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Industry Experience

Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Orange County, CA

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention High-quality work
Clients consistently commend Hugo for delivering high-quality work, noting significant improvements in operational efficiency and accuracy. One client highlighted a 99.8% accuracy in order processing and a 17% revenue increase, attributing these successes to Hugo's meticulous management and adaptability. Another client praised the company's ability to provide near-perfect customer support responses, enhancing their Net Promoter Score. Overall, feedback reflects a strong sentiment of satisfaction with the quality and impact of Hugo's services.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo impressed us with meticulous attention to detail, consistently delivering excellent outcomes. Their proactive approach continuously improves workflows for optimal results.
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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

We can now push out content 3X faster with almost 100% accuracy on all of our content through audio and video. They deliver great work.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Orange County, CA

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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17 of 17 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 17 times in the past 6 months
Recent reviews for Remote CoWorker reflect a consistently positive sentiment, highlighting their high levels of responsiveness and professionalism. Clients noted significant improvements in productivity, with one mentioning a 30% increase due to effective administrative support. Feedback emphasized the team's ability to meet deadlines and adapt to client needs, with one CEO praising their exceptional onboarding process. Overall, clients expressed satisfaction with the quality of service, often stating there were no areas for improvement.
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Industry Experience

Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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Average Project Cost Breakdown

Less than $10,000 (51) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.
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United States (106) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Orange County, CA

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received overwhelmingly positive feedback from clients. Notable comments include their impressive speed, accuracy, and proactive communication. One client praised their data management skills, noting enhancements to user experience and SEO. Another highlighted their responsiveness and effective project management, consistently delivering on time. Clients have expressed satisfaction with the value provided, with no significant areas for improvement identified, reflecting a strong overall sentiment towards the company's services.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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United States (16) Canada (1)

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Elite Focus

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Los Angeles, CA

Services provided

20% Back Office Outsourcing

20% Content Marketing

20% Corporate Training & Coaching +2 services

20% Graphic Design

20% Social Media Marketing

Elite Focus is a social media marketing firm. They are in Los Angeles, California and have small team. Their services include Social Media Marketing and Content Marketing.
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Simply Branded

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Los Angeles, CA

Services provided

20% Fractional CMO Services

10% Branding

10% Content Marketing +6 services

10% Conversion Optimization

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

Simply Branded is a Fractional CMO Services company launched in 2016. The agency offers Fractional CMO Services and Branding.
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Featured

What are Featured Providers?

HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Orange County, CA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback on HelpSquad highlights exceptional communication and a strong alignment with client needs, resulting in measurable success. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings, while National University praised the seamless integration of services and personalized support. Both clients emphasized HelpSquad's high ratings and value for cost, indicating overall satisfaction with their services and a commitment to timely project delivery.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Boldr.

4.4 11 reviews
Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Orange County, CA

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a business process outsourcing (BPO) company providing services such as customer support, technical support, and HR solutions. Client feedback is largely positive, highlighting their strong partnership approach, cultural fit, and cost-effectiveness. Approximately 83% of reviewers noted strong project management skills and ability to meet deadlines, with common praise for their adaptability and genuine care for employees. Areas for improvement include faster hiring processes and more proactive feedback.

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Reviews mention Great team
The feedback highlights Boldr's exceptional team, noting their effective communication and relationship-building skills. A client praised team members Vicky, Nikki, Chan, and Alex for their responsiveness and ability to keep deliverables on track. The client appreciated Boldr's focus on employee well-being and their commitment to understanding and meeting project needs. Overall, the sentiment reflects a strong endorsement of Boldr as a reliable and capable partner.

Recruiting Services for Relationship Management Company

5.0 Dec 23, 2023

I found that our team (Vicky, Nikki, Chan, and Alex) did an amazing job of keeping us updated and providing deliverables. They built a great atmosphere that was friendly and focused on relationship building. No request was too much for them to take on.
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Call Center Services for Insurance Company

5.0 Aug 23, 2022

Boldr.’s passion for their company and people is their biggest strength. Boldr.’s team is a great group of people who’ll do everything they can to meet your needs.
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Data Services Outsourcing for Machinery Mnfctrng Company

5.0 Aug 5, 2022

Some of the biggest strengths that Boldr. has are their culture and work ethic. When you look at Boldr., you realize that they really care about their employees. All their team members are willing to do just a little extra to reach success.
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0 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews indicate significant dissatisfaction with Boldr.'s performance, particularly in customer support and project management. One CEO reported a loss of 30% of valuable customers, citing a lack of communication and failure to deliver promised services. Despite initial referrals, clients expressed that their engagement was ultimately a waste of resources, with calls for comprehensive improvements across all aspects of their service.
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Industry Experience

Boldr. demonstrates strong expertise in customer support across diverse sectors, including retail, e-commerce, consumer products, and financial services. Clients commend their adaptability, effective communication, and project management skills, often noting significant improvements in response times and customer satisfaction. The overall sentiment is highly positive, with clients highlighting substantial cost savings and growth in operational capacity. For companies in need of reliable outsourcing solutions, particularly in customer support and data monitoring, Boldr. presents a compelling option.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products Financial services

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United States (7) Austria (1) Canada (1)

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Orange County, CA

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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4 of 4 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of Big Outsource highlight exceptional responsiveness and reliability, with clients noting significant improvements in their operational efficiency. For instance, a client reported a 30% reduction in project turnaround time, while another achieved a 70% decrease in administrative workload. Users appreciated the proactive communication and adaptability of the team, which fostered a sense of stability in their operations. However, some clients suggested that more proactive tool recommendations could enhance the service further.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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Mobile Giant

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Fontana, CA

Services provided

30% Search Engine Optimization

30% Web Design

10% Content Marketing +3 services

10% Pay Per Click

10% Sales Outsourcing

10% Social Media Marketing

SEO services firm Mobile Giant was founded in 2012. The firm offers Search Engine Optimization and Web Design.
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Majestic Medical Billing, LLC

Not yet reviewed

$5,000+

Undisclosed

2 - 9

Victorville, CA

Services provided

100% Back Office Outsourcing

Majestic Medical Billing, LLC, a Back Office Outsourcing company, is headquartered in Victorville, California. They provide Back Office Outsourcing.
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Mannassi IT Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

40% Cybersecurity

40% IT Managed Services

20% Call Center Services

Cybersecurity company Mannassi IT Solutions was launched in 1996. The firm provides Cybersecurity and IT managed services, and is small.
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Los Angeles, CA

6700 Fallbrook Ave., Suite 192B, West Hills
Los Angeles, CA 91307
6 - 9

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California H.O.A. Collection Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Los Angeles, CA

Services provided

60% Commercial Financing

20% Accounting

20% Call Center Services

California H.O.A. Collection Services is a Commercial Financing company. Founded in 2014, the firm is in Los Angeles, California. Their team focuses on Commercial Financing and Accounting.
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Vital Admins

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Vista, CA

Services provided

100% Back Office Outsourcing

Vital Admins is a small Back Office Outsourcing company founded in 2016. Their team offers Back Office Outsourcing.
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Featured

What are Featured Providers?

TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Orange County, CA

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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More responsive than most other service providers

TDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
751 - 1000

+57 601 743 3303

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Documentation Consultancy

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Big Bear, CA

Services provided

50% Business Consulting

50% Document Digitization & Management

Business Consulting and Document Digitization & Management company Documentation Consultancy was founded in 2000. The agency provides Business Consulting and Document Digitization & Management.
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Skyblue

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Carlsbad, CA

Services provided

25% API Development

25% CRM Consulting and SI

25% Call Center Services +1 service

25% Cloud Consulting & SI

Skyblue is a cloud consulting & SI company. Established in 2010, the company specializes in cloud consulting & SI and CRM consulting and SI.
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ITAD Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Valencia, CA

Services provided

20% Document Digitization & Management

20% IT Managed Services

20% Logistics & Supply Chain Consulting +2 services

20% Pay Per Click

20% Warehousing & Distribution

Founded in 1988, ITAD Services is a pay per click company. The company provides Pay Per Click and IT managed services.
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PCN - Professional Communications Network

5.0 2 reviews

Undisclosed

Undisclosed

10 - 49

Riverside, CA

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

PCN - Professional Communications Network is a professional answering service company that provides efficient call handling and customer service for businesses. Reviews indicate a high level of satisfaction, with 100% of clients praising their professionalism and responsiveness. Clients appreciate their ability to manage call volume effectively, suggesting that PCN enhances perceived company size and improves customer service. No negative feedback or areas for improvement were mentioned.

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Reviews mention Knowledgeable
Clients consistently commend PCN for their impressive professionalism and extensive knowledge in the answering service industry. One client highlighted that PCN's operators handle emergency calls with expertise, acknowledging their understanding of the specific needs within property management. Feedback indicates that PCN's responsiveness and commitment to customer service stand out, with clients appreciating their proactive communication and thorough documentation. Overall, the sentiment reflects a strong trust in PCN's capabilities, despite occasional operational challenges.

24 Hour Answering Service for Multiple Homeowners Associations

5.0 Jan 16, 2018

I’ve been dealing with the same people for quite some time. Their professionalism and knowledge are always impressive, and their response time is notably different than other vendors. They seem to care about and get to know their clients.
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Industry Experience

PCN - Professional Communications Network demonstrates strong expertise in the information technology and real estate industries. Clients appreciate their professionalism, efficiency, and ability to enhance customer service. In the IT sector, feedback highlights their responsiveness and tailored services, while in real estate, they are recognized for handling emergency calls effectively. Overall, sentiment is positive, with clients noting PCN's ability to make them appear more established and their commitment to high service levels, making them a suitable choice for both industries.
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Information technology Real estate

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Average Project Cost Breakdown

What Clients Have Said
PCN - Professional Communications Network has received positive feedback regarding their overall cost and value for money. Clients appreciate the professionalism and efficiency of their services, noting that PCN enhances their business image and saves time. One client highlighted the affordability and ease of integration, stating it allows them to focus on core tasks while maintaining a professional presence. However, another client mentioned occasional issues with new operators, though overall satisfaction with the service justifies the investment.
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Review Rating from Clients

5.0/5.0

Quality

4.5

Schedule

4.5

Cost

5.0

Willing to Refer

5.0

Irvine client Optimum Property Management highlights PCN’s consistent, professional answering service since 1996, supporting emergency communication for hundreds of associations. Their responsive, knowledgeable team ensures high-quality service, detailed documentation, and effective communication, making them a trusted partner in property management support.
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Peaks Advertising

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Yucaipa, CA

Services provided

20% Social Media Marketing

20% Web Design

10% Advertising +5 services

10% Digital Strategy

10% Print Design

10% Sales Outsourcing

10% Search Engine Optimization

10% Web Development

Peaks Advertising is a social media marketing agency. They were founded in 2016, and their services include Social Media Marketing and Web Design.
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Target River

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Encinitas, CA

Services provided

20% Advertising

20% Sales Outsourcing

15% Branding +3 services

15% Pay Per Click

15% Public Relations

15% Search Engine Optimization

Target River, an Advertising company, offers Advertising and Sales Outsourcing. The company is in Salt Lake City, Utah and Encinitas, California.
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Encinitas, CA

1089 Rancho Santa Fe Rd
Encinitas, CA 92024
6 - 9

+1-760-642-6169

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GeBBS Healthcare Solutions

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Culver City, CA

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

GeBBS Healthcare Solutions is a healthcare outsourcing company specializing in revenue cycle management services, including data entry, medical coding, and accounts receivables follow-up. Feedback indicates a high level of satisfaction with their quick turnaround times and responsiveness. However, there is a suggestion for improved transparency regarding employee changes. Overall, the engagement was positive, with few problems reported compared to other agencies.

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Industry Experience

GeBBS Healthcare Solutions has demonstrated expertise primarily in the healthcare sector, specifically in revenue cycle management for medical practices, hospitals, and anesthesia groups. Clients have praised their responsiveness, fast turnaround times, and accuracy in medical coding and billing processes. Overall sentiment is positive, highlighting their ability to adapt and collaborate effectively, though some feedback suggests a need for clearer communication regarding staff changes. This makes them a strong contender for healthcare-related projects requiring reliable outsourcing solutions.
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Healthcare

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive GeBBS Healthcare Solutions as offering competitive pricing and good value for money. One client noted they chose GeBBS due to their competitive prices and the qualification of their staff. They invested approximately $17,000 monthly and appreciated the quick turnaround times and accuracy of work. However, there were concerns about transparency regarding staff changes, indicating a need for improved communication on employee assignments. Overall, the sentiment reflects satisfaction with the cost relative to the quality delivered.
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Digital Marketing Doctor Agency

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Carlsbad, CA

Services provided

10% Audio Production

10% Branding

10% Content Marketing +7 services

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Marketing

10% Video Production

10% Web Design

Digital Marketing Doctor Agency, a small branding company, is in Carlsbad, California. Their services include Branding and Social Media Marketing.
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transcosmos

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Gardena, CA

Services provided

50% Customer Service Outsourcing

25% Call Center Services

15% Sales Outsourcing +1 service

10% Back Office Outsourcing

Established in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
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One World Direct

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Jurupa Valley, CA

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Fulfillment

Telephone answering service One World Direct was founded in 1994. The team specializes in Call Center Services and Back Office Outsourcing.
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Jurupa Valley, CA

3325 C Street,
Jurupa Valley, CA 91752

1.866.289.9010

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PCS Call Center

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rancho Cucamonga, CA

Services provided

60% Sales Outsourcing

20% Call Center Services

20% Customer Service Outsourcing

Sales Outsourcing company PCS Call Center is located in Rancho Cucamonga, California. They specialize in Sales Outsourcing and Call Center Services and were launched in 2010.
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Human Medical Billing

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Los Angeles, CA

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Transcription

Human Medical Billing is a Back Office Outsourcing company. Headquartered in Castaic, California and Los Angeles, California, the firm provides Back Office Outsourcing and Call Center Services.
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Los Angeles, CA

10515, Balboa Blvd #290,
Los Angeles, CA 91344

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Alliance Communications

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Los Angeles, CA

Services provided

48% Call Center Services

30% Customer Service Outsourcing

12% Sales Outsourcing +1 service

10% Back Office Outsourcing

Established in 1987, Alliance Communications is a call center. The team focuses on Call Center Services and Customer Service Outsourcing.
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Los Angeles, CA

5042 Wilshire Boulevard Suite 18321
Los Angeles, CA 90036

323.410.7824

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Los Angeles Advanced Answering

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Los Angeles Advanced Answering is an answering service company and Customer Service Outsourcing company. Their team focuses on Call Center Services.
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Support Associates, Inc.

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Mission Viejo, CA

Services provided

50% Back Office Outsourcing

50% Call Center Services

Support Associates, Inc. provides cost-effective solutions, enhanced coverage, and advanced technology and resources, particularly valued in the construction sector. Clients praise their service quality, responsiveness, and alignment with company values, highlighting their impressive commitment and representation during customer interactions.

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eLocal Web Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

San Marcos, CA

Services provided

10% Content Marketing

10% Content Writing Services

10% Email Marketing +7 services

10% Logo

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

ELocal Web Solutions is a social media marketing firm. Launched in 2012, the agency is based in San Marcos, California. Their services include Social Media Marketing and Content Marketing.
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TAB Answer Network

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Santa Ana, CA

Services provided

65% Call Center Services

35% Customer Service Outsourcing

TAB Answer Network, a small call center service, is headquartered in Santa Ana, California. Their services include Call Center Services and Customer Service Outsourcing.
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Community Answering Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Calabasas, CA

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Small call center Community Answering Service, is based in Calabasas, California. Their services include Call Center Services and Customer Service Outsourcing.
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Tech-Synergy

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Irvine, CA

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Call Center Services +2 services

20% Transcription

20% Translation

Tech-Synergy is a Business Consulting company. The team offers Business Consulting and Call Center Services and is in Irvine, California and Dumaguete, Philippines.
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TCC ANSWERING SERVICE

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

68% Call Center Services

12% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Translation

TCC ANSWERING SERVICE is a telephone answering service. They are based in Los Angeles, California and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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A1 GILBERT ANSWERING SERVICE

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Beverly Hills, CA

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Headquartered in Beverly Hills, California, A1 GILBERT ANSWERING SERVICE is a small call center. Their services include Call Center Services and Customer Service Outsourcing.
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Constant Link

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Call center Constant Link was launched in 2009. The team focuses on Call Center Services and Customer Service Outsourcing.
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Westset Logistics

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Santa Fe Springs, CA

Services provided

100% Call Center Services

Westset Logistics is a midsize call center service. Founded in 1996, the team offers Call Center Services.
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Altos Incorporated

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Irvine, CA

Services provided

50% Back Office Outsourcing

30% Transcription

20% Labor & Employment Law

Founded in 2002, Altos Incorporated is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Transcription.
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DAK IT HUB GROUP Pvt. Ltd.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

40% Direct Marketing

30% Back Office Outsourcing

30% Sales Outsourcing

DAK IT HUB GROUP Pvt. Ltd. Is a Direct Marketing company. Founded in 2012, the team provides Direct Marketing and Back Office Outsourcing.
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ABC Virtual Offices

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Beverly Hills, CA

Services provided

60% Call Center Services

40% Commercial Brokerage Services

Launched in 2005, ABC Virtual Offices is a telephone answering service. The agency provides Call Center Services and Commercial Brokerage Services.
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Teddy O’Toole’s Phone Answering

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

West Hollywood, CA

Services provided

100% Call Center Services

Phone answering service Teddy O’Toole’s Phone Answering was launched in 1954. The team offers Call Center Services and is located in West Hollywood, California.
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Antelope Valley Call Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lancaster, CA

Services provided

100% Call Center Services

Antelope Valley Call Center is a Lancaster, California-based telephone answering service. They offer Call Center Services.
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Global Messaging Network

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

100% Call Center Services

Global Messaging Network, a small call center company, is headquartered in Los Angeles, California. Their services include Call Center Services.
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Spot On Interpreting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Long Beach, CA

Services provided

50% Call Center Services

50% Translation

Founded in 2010, Spot On Interpreting is a small call center service and Translation company in Long Beach, California. Their team specializes in Call Center Services and Translation.
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iProspex

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Los Angeles, CA

Services provided

25% Call Center Services

25% Email Marketing

25% Event Marketing +1 service

25% Social Media Marketing

Call center company iProspex was established in 2004. The agency specializes in Call Center Services and Email Marketing.
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CenterField

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Los Angeles, CA

Services provided

25% Call Center Services

25% Direct Marketing

25% E-Commerce Development +1 service

25% Marketing Strategy

CenterField is a phone answering service. Their midsize team is in Los Angeles, California. Their services include Call Center Services and E-Commerce Development.
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Information Process Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

San Bernardino, CA

Services provided

10% BI & Big Data Consulting & SI

10% Call Center Services

10% E-Commerce Development +7 services

10% IT Strategy Consulting

10% Mobile App Development

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Web Design

10% Web Development

Founded in 2017, Information Process Solutions is a social media marketing firm. The team offers Social Media Marketing and Search Engine Optimization and is located in San Bernardino, California
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Shred-Time Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Los Angeles, CA

Services provided

100% Document Digitization & Management

Document Digitization & Management company Shred-Time Inc. Was established in 2010. The firm specializes in Document Digitization & Management, and is small.
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DIGITAL TELECOMMUNICATION CORP (DTC)

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Santa Clarita, CA

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Cybersecurity +3 services

20% IT Managed Services

10% AI Agents

10% Unified Communications Consulting & SI

DIGITAL TELECOMMUNICATION CORP (DTC) is a small Cybersecurity company. They specialize in Cybersecurity and IT managed services and were founded in 1982.
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Live Virtual Interpreter

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pasadena, CA

Services provided

60% Translation

40% Call Center Services

Live Virtual Interpreter is a small Translation company located in Pasadena, California. The team specializes in Translation and Call Center Services.
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House of Translation USA

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Irvine, CA

Services provided

40% Call Center Services

40% Translation

20% Transcription

Established in 2004, House of Translation USA is a phone answering service. The agency offers Call Center Services and Translation, and is small.
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Mystic River Consulting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Santa Monica, CA

Services provided

30% Back Office Outsourcing

25% IT Managed Services

25% IT Strategy Consulting +2 services

10% AI Development

10% Other IT Consulting and SI

Small Back Office Outsourcing company Mystic River Consulting, is headquartered in Santa Monica, California. The team provides Back Office Outsourcing and IT managed services.
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TLC Translators

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Long Beach, CA

Services provided

70% Translation

30% Call Center Services

TLC Translators is a small Long Beach, California-based Translation company. Their services include Translation and Call Center Services.
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Millennials Digital

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Torrance, CA

Services provided

25% Content Marketing

25% Sales Outsourcing

25% Search Engine Optimization +1 service

25% Social Media Marketing

Established in 2015, Millennials Digital is a social media marketing company. Their team provides Social Media Marketing and Content Marketing.
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Tri-Community Answering Service

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

San Marcos, CA

Services provided

20% Accounting

20% Call Center Services

20% Event Management +2 services

20% Executive Search

20% IT Managed Services

IT managed services company Tri-Community Answering Service was launched in 1968. The midsize team offers IT managed services and Call Center Services.
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LW Research Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

40% Recruiting

20% Call Center Services

20% Transcription +1 service

20% Translation

Small Recruiting company LW Research Group, is headquartered in Los Angeles, California. Their services include Recruiting and Call Center Services.
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koreaninterpreters.net

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

60% Translation

20% Call Center Services

20% Transcription

Koreaninterpreters.net is a Los Angeles, California-based Translation company. They focus on Translation and Call Center Services and were founded in 2003.
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