Top BPO Companies in Orange County
7 Leaders 15 Contenders
307 Companies
List of the Top Orange County BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves Orange County, CAServices provided
25% Back Office Outsourcing15% Employer of Record (EOR) Services10% Call Center Services +5 services10% Customer Service Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is an outsourcing company specializing in customer service, billing, data management, and sales support. The reviews reflect a positive perception, with around 90% praising their professionalism, responsiveness, and cultural fit. Clients appreciate their timely communication, ability to manage resources efficiently, and adaptability to changing needs. However, some feedback indicates areas for improvement in agent performance evaluation and fee adjustments.
Reviews mention High-quality work
Clients consistently commend Unity Communications for their high-quality work and timely delivery. One client noted their 'impressive level of dedication' and ability to exceed expectations, while another highlighted their 'high level of accuracy' and 'clear communications.' Additionally, the healthcare director praised their responsiveness and quality of deliverables. Overall, feedback reflects a strong sentiment of satisfaction regarding the quality of services provided by Unity Communications.-
BPO for Online Media Company
5.0 Sep 5, 2023Unity always delivers on time and on budget. We set specific measurable KPIs on a weekly basis. Each Monday we get a detailed report on all the work done, current project status, and forecasted support requests for the upcoming week. Their ability to effortlessly balance dual responsibilities—maintaining excellent customer service while also producing high-quality content—demonstrates a level of skill and efficiency that sets them apart in the BPO sector.
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BPO Services for Online Medical Supplies Retailer
5.0 Oct 11, 2022Having Unity handle our duty processing has ensured that our customer service team is available to help assist our customers on the phone. Our phone drop rate has decreased, and the amount of orders being processed has increased as a direct result. The agents we work with daily are an absolute delight in our company chatrooms and video meetings. The talent they bring is unmatched.
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Staff Augmentation for E-Commerce Business
5.0 Nov 11, 2021We have been nothing but impressed with Unity's ability to understand our requirements as a small business, and translate those requirements to an effective and successful solution that has helped us scale beyond anything we imagined possible. Again they have helped us operate, scale and provide a great deal of customer success that wouldn't have been otherwise possible.
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Virtual Assistant Recruitment for Spa
5.0 Sep 24, 2021I’m giving Unity Communications 5 stars! They got my life back when I hired virtual assistants through them. I finally found this company that assigned me amazing virtual assistants that have all the skills I was looking for to manage everything I’ve been dealing with. Ever since I hired Unity, I was able to scale my business to a higher level and have more freedom and time with my family!
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BPO for E-commerce Mergers & Acquisitions Firm
5.0 May 13, 2020By other measurements, we’re generally pleased with the partnership and the quality of work. We’re looking to expand the relationship and have them help with another level of data collection. Their communication is great. We have a Slack channel and we’re in constant communication as the business requires it throughout the day.
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Industry Experience
Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors.
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IT Services Medical Wellness & Fitness Healthcare Telecommunications Agriculture Information technology Supply Chain, Logistics, and Transport Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Unity Communications has received positive feedback regarding their cost-effectiveness and overall value for money. Clients consistently noted that their pricing fits within budget constraints while providing substantial value. For instance, one client highlighted that Unity's bookkeeping services were twice as effective at half the cost compared to local firms. Another client emphasized that Unity's pricing aligns with their needs and contributes to improved customer satisfaction. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality of service.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Orange County, CAServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Easy to work with
Clients consistently expressed that Hugo Inc. is easy to work with, highlighting their approachability and responsiveness. One client noted, 'They’re just really nice people to work with,' while another emphasized their 'organized' nature and ability to create a collaborative atmosphere. The overall sentiment reflects a high level of satisfaction with Hugo's communication and project management, with clients appreciating the seamless coordination and transparency throughout their engagements.-
Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.
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Call Center Services for Gaming Company
5.0 Aug 17, 2023Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.
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Scaling & QA Services for Media Company
5.0 Aug 23, 2023From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$1,000+Undisclosed250 - 999Serves Orange County, CAServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.
Reviews mention Helpful
Clients have expressed a high level of satisfaction with Top Customer Service, highlighting their helpfulness and expertise. One client noted that their technical support team significantly improved the management of customer interactions, emphasizing their knowledge of the recruitment sector. Another client praised the seamless handling of the proctoring process and the reduction in technical issues, stating the team is well-trained and responsive. Overall, feedback reflects a strong sentiment of appreciation for their professionalism and effective communication.-
Tech Support & Customer Service for an AI-Based Hiring Co
5.0 Jun 27, 2025Top Customer Service has knowledge of the recruitment side of our business, which is something we’re looking for. It has been helpful to us. If you need technical support, Top Customer Service has a very good technical team. They have tier 1, tier 2, and tier 3 support, and they’re very helpful.
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11 of 11 reviews are 5 stars$50,000 – $199,999 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
Recent reviews highlight Top Customer Service's professionalism and effective communication, with clients noting significant improvements in response times and customer satisfaction. For instance, a CEO praised their content writing team's ability to align messaging with brand tone, resulting in increased lead inquiries. Additionally, a marketing manager commended their inbound call handling, which led to fewer missed calls and enhanced customer interactions. Overall, feedback indicates a strong alignment with client needs and a commitment to quality service.Was this helpful?
Industry Experience
Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
$100,000+Undisclosed10,000+Serves Orange County, CAServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Well-organized projects
Clients consistently praise TDCX for their well-organized project management and operational efficiency. One client noted the team's dedication to accommodating requests and maintaining accountability in timelines and deliverables. Another highlighted TDCX's strong operational cadence, allowing them to run projects autonomously while proactively addressing potential issues. Overall, the sentiment reflects high satisfaction with TDCX's structured approach and commitment to delivering exceptional customer experiences.-
BPO Services for E-Commerce Company
5.0 Mar 31, 2022The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. We have weekly syncs and our action items are well-managed over a tracker.
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Call Center Services for Global Tech Company
5.0 Jun 25, 2021Strong operational cadence: Weekly/Monthly and Quarterly reviews. Sophisticated and systemic skills with a strong frameworks around root cause management for fixing customer experience. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed2 - 9Santa Clarita, CA
Services provided
80% Call Center Services20% AI AgentsAfter Hours Line, a call center company, is in Santa Clarita, California. The team specializes in Call Center Services and AI Agents.
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UndisclosedUndisclosed2 - 9Oceanside, CA
Services provided
100% Document Digitization & ManagementTwin Imaging Technology, Inc. Is a Document Digitization & Management company based in Oceanside, California. The team focuses on Document Digitization & Management.
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UndisclosedUndisclosed50 - 249Altadena, CA
Services provided
15% Branding15% Content Marketing15% Email Marketing +4 services15% Market Research15% Social Media Marketing15% Web Design10% Sales OutsourcingEstablished in 2017, Demand Infotech Solutions is a branding firm. The team provides Branding and Market Research.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
20% BI & Big Data Consulting & SI20% Corporate Training & Coaching20% Sales Outsourcing +3 services15% Event Management15% Event Marketing10% Conversion OptimizationIKonnek is a big data company. They provide BI & big data consulting & SI and Corporate Training & Coaching and were founded in 2003.
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
30% AI Consulting25% Business Consulting5% AI Agents +8 services5% AI Development5% Corporate Training & Coaching5% Custom Software Development5% Customer Service Outsourcing5% Data Annotation Services5% Document Digitization & Management5% Generative AI5% Web DevelopmentLaunched in 2022, Echelon Advising LLC is an AI Consulting company. The team offers AI Consulting and Business Consulting and is in Los Angeles, California.
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UndisclosedUndisclosed50 - 249Calabasas, CA
Services provided
80% Market Research20% Call Center ServicesDavis Research is a midsize Calabasas, California-based Market Research company. Their services include Market Research and Call Center Services.
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UndisclosedUndisclosed10 - 49Carlsbad, CA
Services provided
40% IT Managed Services20% Call Center Services20% Customer Service Outsourcing +1 service20% Sales OutsourcingLa Costa Telecom, an IT managed services company, was established in 2025. The company focuses on IT managed services and Call Center Services, and is small.
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UndisclosedUndisclosed10 - 49Riverside, CA
Services provided
40% Search Engine Optimization30% Pay Per Click10% Back Office Outsourcing +2 services10% Corporate Training & Coaching10% Marketing StrategyEXtéres Corporation is a Riverside, California-based SEO services firm. Launched in 2007, the team focuses on Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
20% Back Office Outsourcing20% Content Marketing20% Corporate Training & Coaching +2 services20% Graphic Design20% Social Media MarketingElite Focus is a social media marketing firm. They are in Los Angeles, California and have small team. Their services include Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
20% Fractional CMO Services10% Branding10% Content Marketing +6 services10% Conversion Optimization10% Marketing Strategy10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentSimply Branded is a Fractional CMO Services company launched in 2016. The agency offers Fractional CMO Services and Branding.
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UndisclosedUndisclosed2 - 9Fontana, CA
Services provided
30% Search Engine Optimization30% Web Design10% Content Marketing +3 services10% Pay Per Click10% Sales Outsourcing10% Social Media MarketingSEO services firm Mobile Giant was founded in 2012. The firm offers Search Engine Optimization and Web Design.
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$5,000+Undisclosed2 - 9Victorville, CA
Services provided
100% Back Office OutsourcingMajestic Medical Billing, LLC, a Back Office Outsourcing company, is headquartered in Victorville, California. They provide Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
40% Cybersecurity40% IT Managed Services20% Call Center ServicesCybersecurity company Mannassi IT Solutions was launched in 1996. The firm provides Cybersecurity and IT managed services, and is small.
Read moreSee All Locations (3)Los Angeles, CA
6700 Fallbrook Ave., Suite 192B, West Hills
Los Angeles, CA 913076 - 9
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
60% Commercial Financing20% Accounting20% Call Center ServicesCalifornia H.O.A. Collection Services is a Commercial Financing company. Founded in 2014, the firm is in Los Angeles, California. Their team focuses on Commercial Financing and Accounting.
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UndisclosedUndisclosed50 - 249Encinitas, CA
Services provided
20% Advertising20% Sales Outsourcing15% Branding +3 services15% Pay Per Click15% Public Relations15% Search Engine OptimizationTarget River, an Advertising company, offers Advertising and Sales Outsourcing. The company is in Salt Lake City, Utah and Encinitas, California.
Read moreSee All Locations (2)Encinitas, CA
1089 Rancho Santa Fe Rd
Encinitas, CA 920246 - 9
+1-760-642-6169
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UndisclosedUndisclosed50 - 249Big Bear, CA
Services provided
50% Business Consulting50% Document Digitization & ManagementBusiness Consulting and Document Digitization & Management company Documentation Consultancy was founded in 2000. The agency provides Business Consulting and Document Digitization & Management.
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UndisclosedUndisclosed2 - 9Carlsbad, CA
Services provided
25% API Development25% CRM Consulting and SI25% Call Center Services +1 service25% Cloud Consulting & SISkyblue is a cloud consulting & SI company. Established in 2010, the company specializes in cloud consulting & SI and CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Valencia, CA
Services provided
20% Document Digitization & Management20% IT Managed Services20% Logistics & Supply Chain Consulting +2 services20% Pay Per Click20% Warehousing & DistributionFounded in 1988, ITAD Services is a pay per click company. The company provides Pay Per Click and IT managed services.
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UndisclosedUndisclosed10 - 49Riverside, CA
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingSee all 2 projectsPCN - Professional Communications Network is a professional answering service provider offering call management solutions, particularly for small businesses and property management companies. Reviews highlight their professionalism, responsiveness, and ability to seamlessly integrate into existing operations. Approximately 75% of reviewers found them to significantly enhance customer service and provide time-saving benefits, with no notable areas for improvement mentioned.
Reviews mention High-quality work
PCN - Professional Communications Network has received high praise for delivering high-quality work, exemplified by clients noting their professionalism and efficiency. One client highlighted the seamless integration and the positive perception created for their business, stating it made them appear larger and more credible. Another client emphasized their responsiveness and ability to handle emergency calls with care, noting that they consistently provide a high level of service. Overall, clients express satisfaction with PCN's commitment to quality and customer care.-
Answering Services for Online Marketing Company
5.0 Jan 19, 2018They offer a higher level of service to me. They always make my clients feel good and also make me look good, which are both things I care about. I don’t get a lot of calls, but they take really good care of the ones I do get.
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Industry Experience
PCN - Professional Communications Network has garnered positive feedback across various industries, notably in Information Technology and Real Estate. Clients appreciate their seamless integration, professionalism, and ability to enhance customer service. In the IT sector, they support small businesses with call management, while in Real Estate, they handle emergency calls for property management firms efficiently. Overall, sentiment is favorable, highlighting PCN's expertise in providing tailored answering services that enhance operational efficiency and client satisfaction.
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Information technology Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive the company's services as offering good value for money. One client noted that PCN's professional handling of calls enhances their business image, making them feel like a larger company. Another client highlighted the efficiency and responsiveness of PCN, which saves time and resources compared to in-house staff. Despite occasional negative feedback regarding call handling, the overall sentiment reflects satisfaction with the service's cost-effectiveness and quality.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
4.5
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
Reviewers in Irvine highlight PCN's long-standing, dependable service handling emergency calls for property management. They appreciate the company's knowledgeable staff, quick response times, and consistent communication, which contribute to smooth operations and high client satisfaction.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed2 - 9Yucaipa, CA
Services provided
20% Social Media Marketing20% Web Design10% Advertising +5 services10% Digital Strategy10% Print Design10% Sales Outsourcing10% Search Engine Optimization10% Web DevelopmentPeaks Advertising is a social media marketing agency. They were founded in 2016, and their services include Social Media Marketing and Web Design.
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UndisclosedUndisclosed1,000 - 9,999Culver City, CA
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingSee all 1 projectsGeBBS Healthcare Solutions is a company specializing in outsourcing healthcare-related tasks such as data entry, medical coding, and accounts receivable follow-up. Reviews highlight their quick turnaround times, accuracy, and responsiveness, with 100% of reviews mentioning their effectiveness in reducing errors. However, transparency about employee changes could be improved. Overall, despite some challenges, GeBBS received positive feedback for their competitive pricing and responsiveness.
Industry Experience
GeBBS Healthcare Solutions has demonstrated expertise primarily in the healthcare sector, specifically in revenue cycle management for medical practices, hospitals, and anesthesia groups. Clients have praised their responsiveness, fast turnaround times, and accuracy in medical coding and billing processes. Overall sentiment is positive, highlighting their ability to adapt and collaborate effectively, though some feedback suggests a need for clearer communication regarding staff changes. This makes them a strong contender for healthcare-related projects requiring reliable outsourcing solutions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive GeBBS Healthcare Solutions as offering competitive pricing and good value for money. One client noted they chose GeBBS due to their competitive prices and the qualification of their staff. They invested approximately $17,000 monthly and appreciated the quick turnaround times and accuracy of work. However, there were concerns about transparency regarding staff changes, indicating a need for improved communication on employee assignments. Overall, the sentiment reflects satisfaction with the cost relative to the quality delivered.Was this helpful?
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UndisclosedUndisclosed2 - 9Carlsbad, CA
Services provided
10% Audio Production10% Branding10% Content Marketing +7 services10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Marketing10% Video Production10% Web DesignDigital Marketing Doctor Agency, a small branding company, is in Carlsbad, California. Their services include Branding and Social Media Marketing.
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$1,000+< $25 / hr10,000+Gardena, CA
Services provided
50% Customer Service Outsourcing25% Call Center Services15% Sales Outsourcing +1 service10% Back Office OutsourcingEstablished in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999Jurupa Valley, CA
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% FulfillmentTelephone answering service One World Direct was founded in 1994. The team specializes in Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Jurupa Valley, CA
3325 C Street,
Jurupa Valley, CA 917521.866.289.9010
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$1,000+< $25 / hr10 - 49Los Angeles, CA
Services provided
50% Back Office Outsourcing25% Call Center Services25% TranscriptionHuman Medical Billing is a Back Office Outsourcing company. Headquartered in Castaic, California and Los Angeles, California, the firm provides Back Office Outsourcing and Call Center Services.
Read moreSee All Locations (2)Los Angeles, CA
10515, Balboa Blvd #290,
Los Angeles, CA 91344Was this helpful?
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$1,000+< $25 / hr10 - 49Los Angeles, CA
Services provided
48% Call Center Services30% Customer Service Outsourcing12% Sales Outsourcing +1 service10% Back Office OutsourcingEstablished in 1987, Alliance Communications is a call center. The team focuses on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Los Angeles, CA
5042 Wilshire Boulevard Suite 18321
Los Angeles, CA 90036323.410.7824
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UndisclosedUndisclosed10 - 49Mission Viejo, CA
Services provided
50% Back Office Outsourcing50% Call Center ServicesSee all 1 projectsSupport Associates, Inc. provides cost-effective solutions, enhanced coverage, and advanced technology and resources, particularly valued in the construction sector. Clients praise their service quality, responsiveness, and alignment with company values, highlighting their impressive commitment and representation during customer interactions.
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UndisclosedUndisclosed2 - 9San Marcos, CA
Services provided
10% Content Marketing10% Content Writing Services10% Email Marketing +7 services10% Logo10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentELocal Web Solutions is a social media marketing firm. Launched in 2012, the agency is based in San Marcos, California. Their services include Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed10 - 49Santa Ana, CA
Services provided
65% Call Center Services35% Customer Service OutsourcingTAB Answer Network, a small call center service, is headquartered in Santa Ana, California. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Calabasas, CA
Services provided
75% Call Center Services25% Customer Service OutsourcingSmall call center Community Answering Service, is based in Calabasas, California. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Irvine, CA
Services provided
20% Back Office Outsourcing20% Business Consulting20% Call Center Services +2 services20% Transcription20% TranslationTech-Synergy is a Business Consulting company. The team offers Business Consulting and Call Center Services and is in Irvine, California and Dumaguete, Philippines.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
68% Call Center Services12% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% TranslationTCC ANSWERING SERVICE is a telephone answering service. They are based in Los Angeles, California and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Beverly Hills, CA
Services provided
80% Call Center Services20% Customer Service OutsourcingHeadquartered in Beverly Hills, California, A1 GILBERT ANSWERING SERVICE is a small call center. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
80% Call Center Services20% Customer Service OutsourcingCall center Constant Link was launched in 2009. The team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Santa Fe Springs, CA
Services provided
100% Call Center ServicesWestset Logistics is a midsize call center service. Founded in 1996, the team offers Call Center Services.
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UndisclosedUndisclosed50 - 249Irvine, CA
Services provided
50% Back Office Outsourcing30% Transcription20% Labor & Employment LawFounded in 2002, Altos Incorporated is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Transcription.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
40% Direct Marketing30% Back Office Outsourcing30% Sales OutsourcingDAK IT HUB GROUP Pvt. Ltd. Is a Direct Marketing company. Founded in 2012, the team provides Direct Marketing and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Beverly Hills, CA
Services provided
60% Call Center Services40% Commercial Brokerage ServicesLaunched in 2005, ABC Virtual Offices is a telephone answering service. The agency provides Call Center Services and Commercial Brokerage Services.
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UndisclosedUndisclosed10 - 49Lancaster, CA
Services provided
100% Call Center ServicesAntelope Valley Call Center is a Lancaster, California-based telephone answering service. They offer Call Center Services.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
100% Call Center ServicesGlobal Messaging Network, a small call center company, is headquartered in Los Angeles, California. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Long Beach, CA
Services provided
50% Call Center Services50% TranslationFounded in 2010, Spot On Interpreting is a small call center service and Translation company in Long Beach, California. Their team specializes in Call Center Services and Translation.
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$1,000+$25 - $49 / hr50 - 249San Bernardino, CA
Services provided
10% BI & Big Data Consulting & SI10% Call Center Services10% E-Commerce Development +7 services10% IT Strategy Consulting10% Mobile App Development10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web Design10% Web DevelopmentInformation Process Solutions (IPS USA), an user experience agency, was launched in 2017. The midsize team offers UX/UI Design and BI & big data consulting & SI.
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UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
25% Call Center Services25% Email Marketing25% Event Marketing +1 service25% Social Media MarketingCall center company iProspex was established in 2004. The agency specializes in Call Center Services and Email Marketing.
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UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
25% Call Center Services25% Direct Marketing25% E-Commerce Development +1 service25% Marketing StrategyCenterField is a phone answering service. Their midsize team is in Los Angeles, California. Their services include Call Center Services and E-Commerce Development.
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
100% Document Digitization & ManagementDocument Digitization & Management company Shred-Time Inc. Was established in 2010. The firm specializes in Document Digitization & Management, and is small.
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UndisclosedUndisclosed10 - 49Santa Clarita, CA
Services provided
20% Back Office Outsourcing20% Call Center Services20% Cybersecurity +3 services20% IT Managed Services10% AI Agents10% Unified Communications Consulting & SIDIGITAL TELECOMMUNICATION CORP (DTC) is a small Cybersecurity company. They specialize in Cybersecurity and IT managed services and were founded in 1982.
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UndisclosedUndisclosed10 - 49Pasadena, CA
Services provided
60% Translation40% Call Center ServicesLive Virtual Interpreter is a small Translation company located in Pasadena, California. The team specializes in Translation and Call Center Services.
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UndisclosedUndisclosed2 - 9Irvine, CA
Services provided
40% Call Center Services40% Translation20% TranscriptionEstablished in 2004, House of Translation USA is a phone answering service. The agency offers Call Center Services and Translation, and is small.
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UndisclosedUndisclosed2 - 9Long Beach, CA
Services provided
70% Translation30% Call Center ServicesTLC Translators is a small Long Beach, California-based Translation company. Their services include Translation and Call Center Services.
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UndisclosedUndisclosed10 - 49Torrance, CA
Services provided
25% Content Marketing25% Sales Outsourcing25% Search Engine Optimization +1 service25% Social Media MarketingEstablished in 2015, Millennials Digital is a social media marketing company. Their team provides Social Media Marketing and Content Marketing.
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 7 Orange County BPO Services
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$1,000+< $25 / hr250 - 999Newport Beach, CA
Ability to deliver
34.3/40.019.4/20 Reviews8.1/10 Clients & Experience6.8/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+$25 - $49 / hr250 - 999Santa Ana, CA
Ability to deliver
25.2/40.014.6/20 Reviews3.9/10 Clients & Experience6.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Cerritos, CA
Ability to deliver
29.1/40.018.2/20 Reviews4.7/10 Clients & Experience6.1/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+$25 - $49 / hr250 - 999Newport Beach, CA
Ability to deliver
22.9/40.016.2/20 Reviews0.7/10 Clients & Experience5.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Irvine, CA
Ability to deliver
13/40.013/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed10 - 49Irvine, CA
Ability to deliver
22.3/40.016.4/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr10 - 49Anaheim, CA
Ability to deliver
25.7/40.017.2/20 Reviews3.6/10 Clients & Experience4.9/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed< $25 / hr250 - 999Huntington Beach, CA
Ability to deliver
8.5/40.00/20 Reviews2.4/10 Clients & Experience6.1/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
Undisclosed< $25 / hr1,000 - 9,999Huntington Beach, CA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
89% Back Office Outsourcing11% Other -
$1,000+Undisclosed2 - 9Irvine, CA
Ability to deliver
20.8/40.016.4/20 Reviews0/10 Clients & Experience4.4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$25,000+Undisclosed250 - 999Anaheim, CA
Ability to deliver
7.9/40.00/20 Reviews2.4/10 Clients & Experience5.5/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$50,000+< $25 / hr250 - 999Irvine, CA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10,000+Irvine, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Cerritos, CA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed10 - 49La Mirada, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Irvine, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
95% Back Office Outsourcing5% Other -
$1,000+$25 - $49 / hr250 - 999Anaheim, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
UndisclosedUndisclosed10 - 49La Habra, CA
Ability to deliver
7/40.00/20 Reviews0/10 Clients & Experience7/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Anaheim, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Fountain Valley, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Tustin, CA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing
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