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L.A. Answering Service

TAB Answer Network was founded in 1954 by George W. Smith a former engineer with the California Public Utilities Commission.  He built the company from a single service in Los Angeles, CA into a multi-service organization that was among the first to offer paging services to the community.  TAB Answer Network was also one of the first businesses to implement computers to assist in providing a variety call answering services for its customers.  As a result, the business succeeded and has been known as one of the leaders in our industry. The family tradition of high-quality service and customer dedication has been carried on by George’s son Mike Smith who is the current owner.  He has increased the focus on our commitment to quality, dependability, and customer satisfaction.  The company currently has three generations of the same family working to ensure growth and viability in today’s fast-paced and evolving technology-driven marketplace.  Our management team has been with the company for well over a decade and is dedicated to providing our clients with a level of excellence not often found within our industry.  Our management and operations team believe in creating the perception that we are an extension of our client’s own business and to that end, we try to deliver the same effort that our clients expect from their own staff.

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Undisclosed
Undisclosed
10 - 49
Founded 1954
Santa Ana, CA
headquarters

Focus

Service lines
70%
30%
Voice Services
Non-Voice BPO/Back Office Services
Voice/Call Center Services
25%
25%
25%
25%

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