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Top Call Center Services & Voice Services for Telecommunication Companies in Manila

Ratings Updated: January 15, 2025

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22 Companies

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Country: Philippines

City: Manila

Industry: Telecommunications

Best Call Center Companies & Voice Services for Telecommunication Companies in Manila

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Unity Communications

4.9 35 reviews

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Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

10% Call Center Services

55% Back Office Outsourcing

35% Customer Service Outsourcing

Unity Communications offers a wide range of Business Process Outsourcing (BPO) services, including Contact Center Services, Customer Support Services, and Telemarketing Services. The reviews highlight Unity Communications' ability to enhance customer satisfaction, improve response times, and reduce operational costs, with clients praising their commitment, flexibility, and strong project management capabilities. Their services have been instrumental in helping client businesses scale effectively and maintain high-quality support.

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Reviews mention Great project management

Unity Communications has received consistent praise for their exceptional project management capabilities. Clients highlighted their punctuality and professionalism, noting that they delivered projects on time while effectively addressing client needs. For instance, one client remarked on their 'top-notch' project management, emphasizing their ability to maintain timelines and responsiveness. Another client appreciated the thoroughness of their project management team, which facilitated seamless communication and training throughout the process, underscoring a strong commitment to client success.

Content Writing Services for Inbound Marketing & IT Company

5.0 Mar 11, 2024

Their project management is top-notch. They maintain their professionalism throughout, while their punctuality is also noteworthy.

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BPO Services for Data Analytics Company

5.0 Sep 7, 2023

Unity Communications' project management was exceptional. They consistently delivered on time, adhering to our timelines and SLAs. Their responsiveness to our needs was noteworthy, with a dedicated account manager always available to address any concerns or make adjustments to the scope of work as needed.

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Asset Procurement for Expense Management Software Company

5.0 Mar 31, 2023

Unity was very thorough. The project management team understood the agent profile we needed and screened each candidate. They clearly communicated and involved specialists at each stage of the process. The team was involved in training and continues to communicate with me if there's any interruption with Internet, VPN or other scheduling considerations for the candidate.

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Reviews mention Creative

Clients have consistently praised Unity Communications for their creative approach and problem-solving skills. One client highlighted the company's eagerness to assist and the impeccable feedback process, stating that their collaboration led to a video project that exceeded expectations. The project's success was attributed to Unity's ability to deliver on-brand messaging, showcasing their expertise in the creative domain. Overall, the sentiment regarding their creative capabilities is highly positive.

Video Production for Animation Company

5.0 May 27, 2021

Their eagerness to help and creative approach to problem-solving.

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Reviews mention Positive attitude

Clients consistently commend Unity Communications for their positive attitude and supportive approach. One client highlighted that Unity's team members are 'cheerful, upbeat, and positive' and emphasized the company's genuine care for their people. They noted that Unity not only met their expectations but also exceeded them, with a rep who became an integral part of their team. Overall, the sentiment reflects strong satisfaction with Unity's commitment to fostering a positive work environment.

Customer Support Services for Private Equity Group

5.0 Mar 11, 2022

They really care about their people and it shows. Everyone from Unity is cheerful, upbeat, and positive, on all levels. They guarantee that we will like who they hire for us.

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Welsend

4.9 11 reviews

$50,000+

< $25 / hr

10,000+

Taguig, Philippines

Services provided

30% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% CRM Consulting and SI

Welsend offers comprehensive Contact Center Services, including Inbound Call Center, Outbound Call Center, Customer Support Services, and Telemarketing Services. The reviews consistently highlight Welsend's professionalism, superior project management, and seamless coordination. Clients appreciate their responsiveness, execution quality, and ability to meet aggressive targets, reflecting Welsend's value-driven and client-focused approach.

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China (5)

Germany (1)

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Reviews mention Detail-oriented

Clients have consistently praised Welsend for their detail-oriented approach, noting their meticulous planning in all aspects of the project. One client highlighted how every detail, from agent training to telemarketing scripts, was carefully crafted to attract the right customers. Overall, the sentiment surrounding Welsend's attention to detail is overwhelmingly positive, reflecting their commitment to quality and responsiveness throughout the project lifecycle.

Call Center Services for Telecommunications Company

5.0 Dec 11, 2023

Welsend is very detail-oriented and flexible. They ensured that every aspect, ranging from the training program for agents to the precise script used in the telemarketing brochures, was meticulously planned to appeal to the ideal prospective customers. Throughout the duration of their work, Welsend's project management abilities also impressed me greatly. They were attentive to our needs, receptive to our viewpoints, and consistently maintained their professionalism.

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Reviews mention Passionate about their work

Client feedback highlights Welsend's passion for their work, emphasizing the dedication and care of their agents. One client noted, 'These are a team of lovely, tireless, brave, patient, and passionate agents!' This sentiment is reinforced by their willingness to contribute and prioritize service over profitability. Overall, clients express a strong appreciation for Welsend's commitment to excellence and their operational integrity.

Call Center Services for Government Hotline Team

5.0 Mar 4, 2022

These are a team of lovely, tireless, brave, patient, and passionate agents! I am not saying problems never occur but they don't affect their sense of honor, responsibility, and love overall.

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Reviews mention Professional

Clients consistently commend Welsend for their exceptional professionalism and strong project management capabilities. One client noted their impressive responsiveness and meticulous attention to detail, ensuring that all aspects of the project aligned with expectations. Another client highlighted their superior coordination abilities and problem-solving skills, emphasizing that Welsend never shies away from addressing challenges. Overall, the sentiment reflects a high level of satisfaction with Welsend's professional approach and execution.

Call Center Services for Telecommunications Company

5.0 Dec 11, 2023

Throughout the duration of their work, Welsend's project management abilities also impressed me greatly. They were attentive to our needs, receptive to our viewpoints, and consistently maintained their professionalism. Regular meetings are held with us on a weekly or monthly basis to assess the status of the project and take timely action to address potential issues or challenges. The Welsend team has complete solutions to pre-identify or urgently respond to issues/risks to ensure proper project operations.

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Staffing Support & Analytics for Manufacturing Company

5.0 Feb 15, 2022

They have strong project management capability. They never hide problems or find excuses if there are any. Both the project manager and account manager demonstrate superior coordination ability, strong problem-solving. Professionalism!

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Acquire BPO

4.6 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Pasig, Philippines

Services provided

14% Call Center Services

60% Back Office Outsourcing

16% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Acquire BPO offers Contact Center Services, including Inbound and Outbound Call Center operations and Telemarketing Services. Overall feedback highlights the company's efficiency, responsiveness, and cost-saving benefits. Clients appreciate the quick handling of calls and the ability to streamline customer support processes, with some suggesting improvements in pricing and staff availability.

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Reviews mention Autonomous

Clients express a positive sentiment regarding Acquire BPO's autonomy in handling outbound services. One client noted that the team is competent and requires minimal supervision, effectively saving operational costs and allowing focus on market expansion. The efficiency in processing calls and managing data was highlighted as a significant benefit, enabling better response times and reduced internal workload. Overall, clients appreciate the independence and effectiveness of Acquire BPO in managing their outbound operations.

Telemarketing for Consumer Products Company

5.0 Aug 12, 2017

They are saving operating costs from internal employees. They allow us to reduce our staff and also reduce the burden on internal employees. They are competent and don’t require a lot of supervision.

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Reviews mention Honest

Clients frequently commend Acquire BPO for their honesty and responsibility in service delivery. One client highlighted that the company's strengths include 'responsibility, patience, honesty, and humility.' This sentiment reflects a consistent appreciation for the transparent and reliable nature of the services provided, fostering long-term relationships, as evidenced by clients continuing their partnerships since 2010.

Customer-based Phone Support for Business Service

5.0 Aug 11, 2017

The service provider's strengths include responsibility, patience, honesty, and humility. These qualities have been consistently demonstrated throughout our collaboration.

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New York City, New York (1)

Scarsdale, New York (1)

Staten Island, New York (1)

Boston, Massachusetts (1)

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Reviews mention Efficient

Acquire BPO has received positive feedback regarding their efficiency in handling telemarketing and phone services. Clients noted their quick response times and the significant savings they provide, with one client stating they save approximately $1,500 monthly. The overall sentiment is highly favorable, as clients describe the team as "great, fast, and efficient," indicating a strong alignment with their operational needs.

Telemarketing for Hospitality Industry Firm

4.0 Aug 18, 2017

I don't have any bad feedback to share about them, they are just great, fast and efficient. I would recommend them always. Their fast response is strong.

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Premier BPO

4.1 4 reviews

$1,000+

< $25 / hr

250 - 999

Quezon City, Philippines

Services provided

14% Call Center Services

30% Back Office Outsourcing

16% Customer Service Outsourcing +3 services

15% Finance & Accounting Outsourcing (FAO)

15% PEO/Employee Leasing

10% Sales Outsourcing

Premier BPO offers extensive Contact Center Services, including Inbound and Outbound Call Center operations, designed to streamline administrative tasks and improve client engagement. Reviews highlight the company's efficiency, customer service, and the significant time and cost savings they provide. Clients commend their quick turnaround, quality work, and user-friendly services, affirming Premier BPO as a valuable partner.

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Reviews mention High-quality work

Clients have expressed a positive sentiment regarding Premier BPO's high-quality work, noting their efficiency in delivering daily reports and the accuracy of their processing. One client highlighted that the service saved them approximately $9,000 monthly, indicating significant cost-effectiveness. Additionally, the ability to turn around quality work quickly was specifically praised, reinforcing the company's reputation for reliability and professionalism in their services.

Payment Processing for Mid-sized IT Firm

3.5 Aug 12, 2017

The service provider's strength is that they must process accurately.

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1 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Assistant for IT Company

5.0 — Read more

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Tampa, Florida (1)

Berkeley, California (1)

Pfafftown, North Carolina (1)

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hammerjack

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Makati, Philippines

Services provided

10% Call Center Services

30% Accounting

30% Finance & Accounting Outsourcing (FAO) +4 services

15% Back Office Outsourcing

5% CRM Consulting and SI

5% IT Managed Services

5% Other IT Consulting and SI

hammerjack provides offshore Executive Assistants and Virtual Assistants to support administrative tasks and manage client projects. Reviews highlight the company's responsive communication, high-quality candidates, and cost-effective services. Clients have commended hammerjack for their professionalism, effective project management, and seamless integration with client systems, leading to successful outcomes and maintained client satisfaction.

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Reviews mention Professional

The feedback regarding hammerjack highlights a strong sentiment of professionalism, particularly in their service quality and staff competency. A client noted the 'high quality of staff and service,' while praising the seamless management from recruitment to ongoing support. The effective collaboration between teams was emphasized, demonstrating hammerjack's commitment to maintaining client satisfaction. Overall, the reviews reflect a positive impression of hammerjack's professional capabilities.

Business Services for Digital Marketing & Consulting Agency

5.0 Aug 23, 2021

Service and competency of staff! They have a reputation for the high quality of staff and service. No - everything from recruitment to ongoing management has been seamless.

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Reviews mention High-quality work

Clients consistently commend hammerjack for delivering high-quality work, particularly in providing skilled candidates. One manager noted the 'exceptionally good candidate' provided for an Executive Assistant role, highlighting the 'surprising' quality given the low costs. Another client emphasized the 'service and competency of staff,' reinforcing hammerjack's reputation for excellence. Overall, the sentiment reflects a strong satisfaction with the quality of work and responsiveness throughout the engagement.

Staffing Services for Recruitment Marketplace

5.0 Aug 8, 2023

The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant. The level of candidates provided was very surprising, especially considering the low costs associated.

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Business Services for Digital Marketing & Consulting Agency

5.0 Aug 23, 2021

Service and competency of staff! They have a reputation for the high quality of staff and service. Everything from recruitment to ongoing management has been seamless.

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Reviews mention Timely

Clients have expressed a highly positive sentiment regarding Hammerjack's timeliness. One review noted that the team was 'very responsive and attentive,' delivering relevant candidates promptly. Additionally, the client emphasized that they were able to hire an excellent candidate within a short timeframe, highlighting Hammerjack's efficiency in meeting urgent staffing needs. Overall, feedback indicates a strong alignment between client expectations and Hammerjack's delivery schedule.

Staffing Services for Recruitment Marketplace

5.0 Aug 8, 2023

The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant.

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Staffwiz LLC

4.8 2 reviews

$1,000+

< $25 / hr

10 - 49

Makati, Philippines

Services provided

20% Back Office Outsourcing

20% IT Staff Augmentation

15% Customer Service Outsourcing +4 services

15% Sales Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Recruiting

10% Staffing

Staffwiz LLC specializes in providing outsourced customer service solutions, particularly in hiring remote customer service agents. The reviews emphasize the company's exceptional hiring approach and effective project management, which resulted in significant improvements in key performance metrics. Staffwiz is praised for its seamless onboarding process and the professionalism of its team members, making them a reliable partner for enhancing customer service operations.

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Centro

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Mandaluyong, Philippines

Services provided

15% Call Center Services

30% HR Outsourcing

15% Customer Service Outsourcing +5 services

10% CRM Consulting and SI

10% IT Managed Services

10% Sales Outsourcing

5% Back Office Outsourcing

5% ERP Consulting and SI

Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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vlbpo cx

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Caloocan, Philippines

Services provided

35% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Vlbpo cx is a midsize Kingston, Jamaica-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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VXI Global Solutions Inc.

Not yet reviewed

$25,000+

< $25 / hr

10,000+

Makati, Philippines

Services provided

25% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Custom Software Development

5% AI Development

5% AR/VR Development

VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Pasay, Philippines

Services provided

23% Call Center Services

33% Customer Service Outsourcing

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Collective Solution

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

40% Call Center Services

35% Customer Service Outsourcing

25% Back Office Outsourcing

Collective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing.
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One Contact Center

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Pasig, Philippines

Services provided

30% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +6 services

10% Sales Outsourcing

5% Content Marketing

5% Email Marketing

5% Social Media Marketing

5% Web Design

5% Web Development

Telephone answering service One Contact Center offers Call Center Services and Back Office Outsourcing. They are located in Los Angeles, California and Pasig, Philippines.
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Marison Client Services

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Quezon City, Philippines

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Founded in 2020, Marison Client Services, a small call center company, is in Quezon City, Philippines. Their team specializes in Call Center Services and Back Office Outsourcing.
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Axiem Corp.

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Mandaluyong, Philippines

Services provided

12% Call Center Services

25% Customer Service Outsourcing

25% Finance & Accounting Outsourcing (FAO) +2 services

25% Sales Outsourcing

13% Back Office Outsourcing

Axiem Corp., a Finance & Accounting Outsourcing (FAO) company, was established in 2013. They offers Finance & Accounting Outsourcing (FAO) and Sales Outsourcing.
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Startek

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Pasig, Philippines

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Startek is an answering service. The Kingston, Jamaica-based team specializes in Call Center Services and Customer Service Outsourcing.
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Global Innov8ion Inc

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Makati, Philippines

Services provided

100% Call Center Services

Global Innov8ion Inc is a midsize telephone answering service headquartered in Makati, Philippines. The team focuses on Call Center Services.
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One Pro Solution

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Pasig, Philippines

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +7 services

10% Document Digitization & Management

10% HR Consulting

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

One Pro Solution is a social media marketing agency founded in 2020. The company focuses on Social Media Marketing and Search Engine Optimization, and is midsize.
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GetSavvyVA

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Quezon City, Philippines

Services provided

12% Call Center Services

14% Sales Outsourcing

10% Back Office Outsourcing +12 services

10% Customer Service Outsourcing

10% Recruiting

10% Staffing

6% Search Engine Optimization

5% Branding

5% Content Writing Services

5% Web Design

5% Web Development

4% Social Media Marketing

2% Content Marketing

1% Digital Strategy

1% Market Research

Launched in 2022, GetSavvyVA is a Sales Outsourcing company. The firm provides Sales Outsourcing and Call Center Services.
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BruntWork

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Makati, Philippines

Services provided

10% Call Center Services

10% Application Testing

10% Back Office Outsourcing +8 services

10% Customer Service Outsourcing

10% Direct Marketing

10% HR Outsourcing

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

5% Digital Strategy

5% Web Development

Headquartered in Bellevue Hill, Australia and Makati, Philippines, BruntWork is a Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.
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Big Outsource

5.0 22 reviews

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Big Outsource offers a comprehensive range of Contact Center Services, including Inbound Call Center, Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews consistently highlight their exemplary project management, responsiveness, and ability to significantly improve customer satisfaction and response times. Clients commend their seamless integration with in-house teams and professional handling of customer inquiries and technical support.

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Reviews mention Exceptional results

Clients have consistently praised Big Outsource for delivering exceptional results, highlighting their ability to improve operational efficiency and customer satisfaction. One client noted significant increases in customer satisfaction ratings due to faster response times and knowledgeable support. Another mentioned the company's flexibility in staffing, which allowed for seamless adjustments during peak periods. Overall, clients commend Big Outsource for their professionalism, responsiveness, and commitment to excellence, making them a highly recommended outsourcing partner.

Data Entry for E-Commerce Company

5.0 Jul 26, 2023

Our experience with Big Outsource has been remarkably positive. They have proven to be a dependable outsourcing partner, showing substantial knowledge and understanding of our needs. Big Outsource has consistently delivered high-quality work, and their dedication to our projects is evident. They've shown professionalism throughout our partnership and continue to strive for excellence, a trait we highly admire.

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Call Center Services for Logistics Company

5.0 Jul 23, 2023

The measurable outcomes from our collaboration with Big Outsource have been nothing short of exceptional. First and foremost, our customer satisfaction ratings have shown a significant increase since partnering with them. Customer feedback indicates that they appreciate the faster response times and the professional and knowledgeable support provided by the call center agents.

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Reviews mention Professional

The overall sentiment regarding Big Outsource's professionalism is highly positive. Clients consistently praised their project management skills, noting their responsiveness and timely delivery. For instance, one client highlighted their 'highly professional and efficient' approach, while another emphasized their 'excellent project management skills' and commitment to quality. Clients appreciated their adaptability to specific needs and the deep understanding of business requirements, contributing to effective and satisfactory partnerships.

Business & IT Consulting Services for Haircare Company

5.0 Aug 5, 2023

Big Outsource's project management approach was highly professional and efficient. They consistently met our deadlines and were responsive to our requests, demonstrating adaptability to our specific needs.

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Bookkeeping Services for Accounting Firm

5.0 Jul 31, 2023

Big Outsource has demonstrated excellent project management skills. They consistently deliver on time and are quick to respond to our needs. They always go the extra mile to ensure we're satisfied with their services.

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Back-Office Outsourcing for Legal Company

5.0 Jul 25, 2023

Project management was very nice, responsive, and professional. They delivered on time, every time.

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Call Center Services for Logistics Company

5.0 Jul 23, 2023

Big Outsource's project management has been top-notch. They consistently delivered on time, meeting all agreed-upon deadlines and project milestones. Their responsiveness to our needs was truly impressive.

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Reviews mention Efficient

Clients have consistently praised Big Outsource for their efficiency in project management and responsiveness to needs. One client noted significant improvements in administrative efficiency and product information management, leading to enhanced customer satisfaction. Their ability to meet deadlines and adapt to specific requirements has been highlighted as a key strength, with feedback indicating that they deliver beyond expectations and maintain a professional approach throughout the engagement.

Business & IT Consulting Services for Haircare Company

5.0 Aug 5, 2023

Big Outsource's project management approach was highly professional and efficient. They consistently met our deadlines and were responsive to our requests, demonstrating adaptability to our specific needs.

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Reviews mention Exceeds expectations

Clients have expressed that Big Outsource consistently exceeds expectations, particularly in enhancing customer service operations. One client noted a 40% reduction in response times and a 20% increase in customer satisfaction ratings. Their project management was described as exceptional, with timely deliveries and proactive communication. Clients praised Big Outsource's commitment to excellence and their tailored approach, which significantly improved customer retention and reduced complaints, highlighting their adaptability and dedication to continuous improvement.

Customer Support Services for Petrochemical Company

5.0 Jul 13, 2023

Big Outsource demonstrated exceptional project management throughout our partnership. They consistently delivered items on time, meeting or exceeding our expectations. Their team was highly responsive to our needs, promptly addressing any concerns or issues that arose.

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Customer Support Services for Petrochemical Company

5.0 Jul 13, 2023

One of the most impressive aspects of working with Big Outsource was their commitment to excellence. They went above and beyond to understand our company's unique requirements and tailored their services accordingly. Their attention to detail and ability to deliver outstanding customer support truly set them apart.

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CSP

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Mandaluyong, Philippines

Services provided

100% Call Center Services

Midsize call center CSP, is in Mandaluyong, Philippines. The team provides Call Center Services.
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Telestar Communications

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Makati, Philippines

Services provided

35% Call Center Services

35% Sales Outsourcing

15% Back Office Outsourcing +1 service

15% Customer Service Outsourcing

Telestar Communications, a midsize answering service, is in Toronto, Canada and Las Vegas, Nevada. The team provides Call Center Services and Sales Outsourcing.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Welsend

2 Unity Communications

3 Acquire BPO

4 Premier BPO

5 hammerjack

6 Staffwiz LLC

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

Best Call Center Companies & Voice Services for Telecommunication Companies in Manila

Welsend

$50,000+

< $25 / hr

10,000+

Taguig, Philippines

Ability to deliver

35.1/40.0

16.8/20 Reviews

10/10 Clients & Experience

8.3/10 Market Presence

Service focus

30% Call Center Services

70% Other

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Unity Communications

$1,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Ability to deliver

36.6/40.0

17/20 Reviews

10/10 Clients & Experience

9.6/10 Market Presence

Service focus

10% Call Center Services

90% Other

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Acquire BPO

$1,000+

< $25 / hr

1,000 - 9,999

Pasig, Philippines

Ability to deliver

31.4/40.0

15/20 Reviews

6.8/10 Clients & Experience

9.6/10 Market Presence

Service focus

14% Call Center Services

10% Sales Outsourcing

76% Other

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Premier BPO

$1,000+

< $25 / hr

250 - 999

Quezon City, Philippines

Ability to deliver

22/40.0

13/20 Reviews

2.1/10 Clients & Experience

6.9/10 Market Presence

Service focus

14% Call Center Services

10% Sales Outsourcing

76% Other

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hammerjack

Undisclosed

Undisclosed

50 - 249

Makati, Philippines

Ability to deliver

26.5/40.0

16.4/20 Reviews

4.5/10 Clients & Experience

5.6/10 Market Presence

Service focus

10% Call Center Services

90% Other

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Staffwiz LLC

$1,000+

< $25 / hr

10 - 49

Makati, Philippines

Ability to deliver

21.8/40.0

16.4/20 Reviews

0/10 Clients & Experience

5.4/10 Market Presence

Service focus

15% Sales Outsourcing

85% Other

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Centro

Undisclosed

Undisclosed

1,000 - 9,999

Mandaluyong, Philippines

Ability to deliver

10.5/40.0

0/20 Reviews

4.8/10 Clients & Experience

5.7/10 Market Presence

Service focus

15% Call Center Services

10% Sales Outsourcing

75% Other

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vlbpo cx

$5,000+

< $25 / hr

50 - 249

Caloocan, Philippines

Ability to deliver

10.1/40.0

0/20 Reviews

4.6/10 Clients & Experience

5.5/10 Market Presence

Service focus

35% Call Center Services

10% Sales Outsourcing

55% Other

View Profile Visit Website
VXI Global Solutions Inc.

$25,000+

< $25 / hr

10,000+

Makati, Philippines

Ability to deliver

8.6/40.0

0/20 Reviews

3/10 Clients & Experience

5.6/10 Market Presence

Service focus

25% Call Center Services

75% Other

View Profile Visit Website
Webhelp

Undisclosed

Undisclosed

10,000+

Pasay, Philippines

Ability to deliver

7.2/40.0

0/20 Reviews

0/10 Clients & Experience

7.2/10 Market Presence

Service focus

23% Call Center Services

15% Sales Outsourcing

62% Other

View Profile Visit Website
Collective Solution

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

40% Call Center Services

60% Other

View Profile Visit Website
One Contact Center

$1,000+

Undisclosed

250 - 999

Pasig, Philippines

Ability to deliver

5.7/40.0

0/20 Reviews

0/10 Clients & Experience

5.7/10 Market Presence

Service focus

30% Call Center Services

10% Sales Outsourcing

60% Other

View Profile Visit Website
Marison Client Services

$1,000+

< $25 / hr

10 - 49

Quezon City, Philippines

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

25% Call Center Services

25% Sales Outsourcing

50% Other

View Profile Visit Website
Axiem Corp.

$1,000+

< $25 / hr

50 - 249

Mandaluyong, Philippines

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

12% Call Center Services

25% Sales Outsourcing

63% Other

View Profile Visit Website
Startek

$1,000+

< $25 / hr

10,000+

Pasig, Philippines

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

60% Call Center Services

40% Other

View Profile Visit Website
Global Innov8ion Inc

$1,000+

< $25 / hr

50 - 249

Makati, Philippines

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

View Profile Visit Website
One Pro Solution

$1,000+

Undisclosed

50 - 249

Pasig, Philippines

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

10% Call Center Services

10% Sales Outsourcing

80% Other

View Profile Visit Website
GetSavvyVA

Undisclosed

< $25 / hr

2 - 9

Quezon City, Philippines

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

12% Call Center Services

14% Sales Outsourcing

74% Other

View Profile Visit Website
BruntWork

Undisclosed

Undisclosed

250 - 999

Makati, Philippines

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Call Center Services

90% Other

View Profile Visit Website
Big Outsource

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Ability to deliver

36.3/40.0

17.8/20 Reviews

10/10 Clients & Experience

8.5/10 Market Presence

Service focus

40% Call Center Services

60% Other

View Profile Visit Website
CSP

$1,000+

< $25 / hr

50 - 249

Mandaluyong, Philippines

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

100% Call Center Services

View Profile Visit Website

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