Top Call Center Companies & Services for Telecommunication Companies
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
See all 47 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
See all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
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$1,000+< $25 / hr1,000 - 9,999San Jose, CA
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See all 1 projectsLiveHelpIndia provides 24/7 live chat customer support, including voice and text-based virtual assistants, and human agents. Their services have significantly improved customer satisfaction scores to 90% and helped reduce operational costs. The feedback highlights their professional communication, timely delivery, and alignment with clients' values and budget, suggesting a strong cultural fit.
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$1,000+< $25 / hr50 - 249
Services provided
See all 1 projectsExtended Presence is a company specializing in outbound call center services, including appointment setting and lead generation. Reviews highlight their effectiveness in enhancing sales and customer service, with clients noting significant time and cost savings. Approximately 70% of feedback underscores their quick problem-solving abilities, although some suggest improvements in pricing flexibility.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Davao City, PhilippinesServices provided
See all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
See all 83 projectsSupportYourApp is a distinguished provider of Customer Support Services and Contact Center Services, excelling in telephonic support, phone support, and call handling. The company is praised for its adaptability, proactive management, and delivery of timely, high-quality customer care. Across diverse reviews, 90% highlight its flexibility, professional communication, and ability to scale services efficiently, ensuring client satisfaction and operational excellence.
$1,000+< $25 / hr250 - 999Dnipro, UkraineServices provided
See all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
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UndisclosedUndisclosed50 - 249
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ICallify is a call center company. Headquartered in Miami, Florida, the firm provides Call Center Services and CRM consulting and SI.
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$1,000+< $25 / hr50 - 249
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See all 1 projectsDirect TPV is a company specializing in Contact Center Services, particularly in outbound call handling and telecommunication services. Reviews highlight their excellence in outbound sales calls and customer issue management, with 100% positive feedback on their cost-effectiveness and service quality. Clients appreciate the convenience, safety, and affordability provided by Direct TPV's services.
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UndisclosedUndisclosed1,000 - 9,999
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Telephone answering service Upsell Technologies is based in Toshima City, Japan and Cebu City, Philippines. The team offers Call Center Services and Sales Outsourcing.
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$50,000+$50 - $99 / hr10 - 49Birmingham, England
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See all 10 projectsUpWhale is a lead generation and digital marketing agency that specializes in enhancing client engagement through strategic communication and personalized outreach. Across reviews, 100% of clients highlight UpWhale's exceptional project management and responsiveness, with a significant improvement in lead generation and conversion rates noted by 80% of reviewers. Their commitment to customer satisfaction and innovative approaches are consistently praised.
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UndisclosedUndisclosed10 - 49Navi Mumbai, India
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Call center service Phonologies (India) Private Limited is in Navi Mumbai, India. They offer Call Center Services and Application Management & Support and were launched in 2001.
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Zagreb, CroatiaServices provided
See all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
$1,000+< $25 / hr250 - 999București, RomaniaServices provided
See all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
$1,000+< $25 / hr50 - 249Ed, SwedenServices provided
See all 65 projectsA-SALES AB is a specialized company providing Outbound Call Center and Telemarketing Services. Across their reviews, clients commend their structured project management, precise targeting, and ability to adapt messaging to specific markets. With positive feedback from all reviewers, notable outcomes include a consistent average of 10–22 qualified meetings per month, showcasing their effectiveness in lead generation and sales appointment booking.
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UndisclosedUndisclosed10 - 49Frenchs Forest, Australia
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See all 1 projectsTelemarketing Professionals offers appointment setting services to help grow client bases. Their engagement is praised for producing regular appointments and demonstrating a strong return on investment. Clients have expressed satisfaction with the effectiveness of the workflow and have recommended their services to others, highlighting the company's impressive performance.
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$10,000+Undisclosed50 - 249Kingston, Canada
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Located in Kingston, Canada, Alliance Answer is a midsize answering service. The team offers Call Center Services and Customer Service Outsourcing.
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$1,000+$100 - $149 / hr10 - 49Newmarket, Canada
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Founded in 1999, SE Telecom is a small Newmarket, Canada-based phone answering service. Their team specializes in Call Center Services and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Louisville, KY
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BroadData Conferencing is a phone answering service. Their small team is in Louisville, Kentucky and focuses on Call Center Services. The company was established in 1993.
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$1,000+$25 - $49 / hr2 - 9
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See all 5 projectsGrownue is a consulting firm specializing in CRM setup and sales process optimization. Reviews highlight their effective implementation of tools like Hubspot and Zoho, tailored solutions, and timely delivery. Clients commend their customer-focused approach and communication, with 100% positive feedback on project management and value for cost. Opportunities for improvement include expanding marketing capabilities.
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UndisclosedUndisclosed2 - 9Dunwoody, GA
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Courtesy Connection is a call center established in 2018. The team offers Call Center Services.
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$1,000+< $25 / hr50 - 249Kharkiv, Ukraine
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OnlineMarket is a phone answering service. Headquartered in Kharkiv, Ukraine and Poltava, Ukraine, the company specializes in Call Center Services and Sales Outsourcing.
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$5,000+$50 - $99 / hr250 - 999Bengaluru, India
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Cimmons Integrated Services Private Limited is a call center. The Bengaluru, India-based firm was established in 2020. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49
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Phone answering service Cherry Berry UCM was launched in 2023. The team focuses on Call Center Services and is based in Lahore, Pakistan.
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Undisclosed< $25 / hr10 - 49Paris, France
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Kavkom, a telephone answering service, is based in Paris, France. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49
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MedCom is a phone answering service launched in 1975. The small team offers Call Center Services.
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$10,000+< $25 / hr50 - 249Lapkaman, India
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Lakh Teleservices Pvt Ltd is an answering service company. They are based in Lapkaman, India, and their services include Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999
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Tata Tele Business Services is a call center. Established in 1998, the company provides Call Center Services and Internet & Technology Law.
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UndisclosedUndisclosed10 - 49Fife, WA
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Pro Call Center Inc is a Fife, Washington-based answering service. They specialize in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Winchester, VA
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Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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$5,000+< $25 / hr250 - 999Durrës, Albania
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See all 1 projectsClimbia BPO offers Contact Center Services, including Customer Support Services, with a focus on both Inbound and Outbound Call Center operations. Reviews highlight their proficiency in handling calls with excellent English skills and a dedicated support manager, ensuring high-quality service. The company's rigorous hiring process and experienced team are praised as distinguishing factors.
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$1,000+$25 - $49 / hr250 - 999Lagos, Nigeria
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See all 1 projectsOutcess Solutions provides call management services and customer service analytics. Their ability to handle over 200 weekly calls, ensure efficient communication, and deliver detailed analytics reports has been highlighted positively. Clients are particularly impressed by their adeptness in remote work and the professional handling of customer inquiries, which directly led to increased walk-in patients and booked appointments.
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UndisclosedUndisclosed50 - 249
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Estarta Call Center is a telephone answering service based in Brooklyn, New York. Their services include Call Center Services and Back Office Outsourcing.
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$100,000+Undisclosed1,000 - 9,999Tulsa, OK
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Avantive Solutions is an answering service company. The Tulsa, Oklahoma-based company was established in 1998. Their services include Call Center Services and Customer Service Outsourcing.
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$25,000+< $25 / hr10,000+Los Angeles, CA
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VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999
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See all 3 projectsGetCallers offers Contact Center Services, specifically focusing on real estate cold calling and telemarketing services. Feedback indicates that GetCallers provides quality service at competitive rates, leading to increased client acquisition. The company is praised for exceeding expectations and delivering comprehensive solutions efficiently through effective communication.
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$1,000+< $25 / hr10 - 49Oxford, MS
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Founded in 2019, USA Calling Solutions, a small Sales Outsourcing company, is in Oxford, Mississippi. Their team offers Sales Outsourcing.
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$5,000+Undisclosed10 - 49New Delhi, India
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KautelCo Private Limited is a phone answering service. Their small team is based in New Delhi, India and offers Call Center Services. The agency was established in 2017.
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Undisclosed< $25 / hr10 - 49Montréal, Canada
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Kewix Telecom is a telephone answering service. The firm is located in Montréal, Canada. Their services include Call Center Services.
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$250,000+$50 - $99 / hr10 - 49Ahmedabad, India
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Launched in 2024, Callex Solutions is a call center service. The team focuses on Call Center Services.
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$1,000+< $25 / hr2 - 9
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See all 1 projectsApex Global is a company specializing in Contact Center Services, offering both inbound and outbound call center solutions along with digital marketing expertise. The reviews highlight their in-depth knowledge and innovative approach, with 100% positive feedback regarding their capability to generate high-quality leads and manage projects effectively. Key services include Customer Support Services and Telemarketing Services.
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UndisclosedUndisclosed10 - 49Puyallup, WA
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Cascade Answering Solutions is an answering service. Their small team is in Puyallup, Washington and offers Call Center Services and Customer Service Outsourcing. The agency was launched in 2015.
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UndisclosedUndisclosed250 - 999Jakarta, Indonesia
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INFOMEDIA NUSANTARA is a Jakarta, Indonesia-based Customer Service Outsourcing company. They provide Customer Service Outsourcing and Call Center Services and were established in 1984.
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
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CATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England.
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UndisclosedUndisclosed10 - 49Istanbul, Türkiye
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Established in 2016, Nolto Teknoloji Anonim Sirketi is a call center company. The team specializes in Call Center Services.
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$10,000+< $25 / hr1,000 - 9,999Hoang Mai, Vietnam
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Pure Moderation is a Customer Service Outsourcing company. Launched in 2006, the agency focuses on Customer Service Outsourcing and Call Center Services.
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$250,000+< $25 / hr1,000 - 9,999Lahore, Pakistan
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Abacus Outsourcing is a call center company. Based in Lahore, Pakistan and London, England, their team provides Call Center Services and Business Consulting.
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UndisclosedUndisclosed1,000 - 9,999Farmers Branch, TX
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Answering service Telvista was launched in 1997. The company specializes in Call Center Services and Sales Outsourcing, and is large.
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$1,000+< $25 / hr250 - 999Johannesburg, South Africa
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Launched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.
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UndisclosedUndisclosed10 - 49Köln, Germany
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TENIOS GmbH is an answering service. The Köln, Germany-based agency was launched in 2001. Their services include Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr10 - 49Islamabad, Pakistan
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See all 7 projectsOur expert BPO team provides customized outsourcing solutions to improve business operations, boost process efficiency, and reduce operational costs. We are committed to quality service delivery,
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$1,000+Undisclosed250 - 999Zürich, Switzerland
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Ganira is a midsize call center company launched in 2016. Their services include Call Center Services and Sales Outsourcing.
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$10,000+$25 - $49 / hr1,000 - 9,999Kakkanad, India
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Founded in 2002, Aabasoft, a large call center service, is in Kakkanad, India. Their team offers Call Center Services and cloud consulting & SI.
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$5,000+< $25 / hr1,000 - 9,999Karachi, Pakistan
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EPlanet communication Pvt. Ltd. Is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Call Center Services and were established in 2003.
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Undisclosed< $25 / hr2 - 9Toronto, Canada
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Small telephone answering service Mekka Communications Incorporated, is in Toronto, Canada. The team offers Call Center Services and Customer Service Outsourcing.
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$5,000+$50 - $99 / hr10 - 49Rīga, Latvia
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Call center company TelTel is headquartered in Rīga, Latvia. Established in 2009, the team specializes in Call Center Services.
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$1,000+$25 - $49 / hr50 - 249Miami, FL
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Launched in 2011, AU Telecom LLC is a call center. The agency specializes in Call Center Services and CRM consulting and SI, and is midsize.
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$1,000+< $25 / hr250 - 999Noida, India
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See all 1 projectsNoida Exim Noida Exim offers comprehensive Contact Center Services, including Inbound and Outbound Call Center operations and Customer Support Services. Reviews consistently highlight the company's effective workflow, reliable support team, and successful resolution of customer queries, indicating a strong potential fit for businesses seeking efficient call center solutions.
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Best Call Centers for the Telecommunication Industry
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$25 - $49 / hr10 - 49Fredericton, Canada
Ability to deliver
32.9/40.017.6/20 Reviews9.1/10 Clients & Experience6.2/10 Market PresenceService focus
65% Sales Outsourcing35% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+$25 - $49 / hr250 - 999Newport Beach, CA
Ability to deliver
22.9/40.016.2/20 Reviews0.7/10 Clients & Experience5.9/10 Market PresenceService focus
60% Call Center Services40% Sales Outsourcing -
$25,000+Undisclosed50 - 249Troutman, NC
Ability to deliver
33.1/40.016.2/20 Reviews8.2/10 Clients & Experience8.7/10 Market PresenceService focus
15% Call Center Services25% Sales Outsourcing60% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
33.8/40.017/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
15% Call Center Services15% Sales Outsourcing70% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$5,000+$25 - $49 / hr2 - 9Kyiv, Ukraine
Ability to deliver
34.8/40.018/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
$1,000+Undisclosed250 - 999Calgary, Canada
Ability to deliver
26.1/40.014/20 Reviews7.2/10 Clients & Experience4.9/10 Market PresenceService focus
35% Call Center Services65% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
37.9/40.019.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services25% Sales Outsourcing40% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.7/40.017/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr50 - 249
Ability to deliver
31.1/40.016.2/20 Reviews9.6/10 Clients & Experience5.3/10 Market PresenceService focus
60% Call Center Services40% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
30.7/40.016.2/20 Reviews6.7/10 Clients & Experience7.8/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
30.9/40.015/20 Reviews6.8/10 Clients & Experience9.2/10 Market PresenceService focus
14% Call Center Services10% Sales Outsourcing76% Other -
$10,000+< $25 / hr50 - 249Durban, South Africa
Ability to deliver
28.2/40.016/20 Reviews7.1/10 Clients & Experience5.1/10 Market PresenceService focus
45% Call Center Services55% Other -
$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Ability to deliver
30.5/40.014.6/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
15% Call Center Services10% Sales Outsourcing75% Other -
$1,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Ability to deliver
31/40.016.6/20 Reviews6.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Call Center Services55% Other -
$5,000+Undisclosed50 - 249Rochester, NH
Ability to deliver
30/40.015.6/20 Reviews8.9/10 Clients & Experience5.5/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.8/40.018.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
15% Call Center Services85% Other -
$1,000+$150 - $199 / hr10 - 49Iowa City, IA
Ability to deliver
38.6/40.019.6/20 Reviews9.9/10 Clients & Experience9/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$5,000+$50 - $99 / hr50 - 249Hitchin, England
Ability to deliver
31.9/40.016.4/20 Reviews9.5/10 Clients & Experience6/10 Market PresenceService focus
100% Sales Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other
Latest Call Centers Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
