Top Call Center Services & Voice Services for Telecommunication Companies in the Philippines
37 Companies
14 Leaders 15 Contenders
Best Call Center Companies & Voice Services for Telecommunication Companies in the Philippines
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$1,000+< $25 / hr50 - 249Bacolod, PhilippinesServices provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingHit Rate Solutions provides comprehensive Contact Center Services, including both Inbound and Outbound Call Center services, Customer Support Services, and Telemarketing Services. Reviews highlight their effective project management, punctual communication, and cost-efficiency, with clients particularly appreciating their responsiveness, professionalism, and high-quality customer interactions. The company is praised for its ability to meet project goals and deliver reliable results across various industries.
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$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSix Eleven Global Services provides Contact Center Services, including Customer Support Services, Inbound Call Center, and Telemarketing Services. Reviews highlight the company's professional and responsive personnel, timely delivery, and alignment with client values, with a particular emphasis on meeting customer communication goals and achieving quick response times. Clients appreciate the high value and effective project management.
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$1,000+< $25 / hr250 - 999Taguig, Philippines
Services provided
15% Call Center Services40% Back Office Outsourcing35% Customer Service Outsourcing +1 service10% AccountingUnity Communications offers a wide range of Business Process Outsourcing (BPO) services, including Contact Center Services, Customer Support Services, and Telemarketing Services. The reviews highlight Unity Communications' ability to enhance customer satisfaction, improve response times, and reduce operational costs, with clients praising their commitment, flexibility, and strong project management capabilities. Their services have been instrumental in helping client businesses scale effectively and maintain high-quality support.
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingBig Outsource offers a comprehensive range of Contact Center Services, including Inbound Call Center, Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews consistently highlight their exemplary project management, responsiveness, and ability to significantly improve customer satisfaction and response times. Clients commend their seamless integration with in-house teams and professional handling of customer inquiries and technical support.
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$1,000+< $25 / hr50 - 249Koronadal City, Philippines
Services provided
30% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Transcription10% TranslationIdeasUnlimited offers comprehensive Contact Center Services, including Inbound and Outbound Call Center operations, Customer Support Services, and Telemarketing Services. The reviews highlight the company's professionalism, responsiveness, and ability to meet clients' needs effectively, often cited for their high value for cost and adaptability to specific client requirements. Clients consistently praise their commitment to excellence and effective communication, leading to improved business outcomes and client satisfaction.
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$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
14% Call Center Services60% Back Office Outsourcing16% Customer Service Outsourcing +1 service10% Sales OutsourcingAcquire BPO offers Contact Center Services, including Inbound and Outbound Call Center operations and Telemarketing Services. Overall feedback highlights the company's efficiency, responsiveness, and cost-saving benefits. Clients appreciate the quick handling of calls and the ability to streamline customer support processes, with some suggesting improvements in pricing and staff availability.
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$1,000+Undisclosed1,000 - 9,999Lucena, Philippines
Services provided
65% Call Center Services25% Sales Outsourcing10% Social Media MarketingUpstream BPO provides Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate strong performance in handling customer inquiries, appointment setting, and lead generation with high professionalism and flexibility. Clients appreciate their efficient project management, responsiveness, and significant improvements in customer service and operational productivity.
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$1,000+< $25 / hr250 - 999Cebu City, Philippines
Services provided
10% Call Center Services10% Back Office Outsourcing10% Business Consulting +7 services10% Customer Service Outsourcing10% Demand Generation Marketing10% Ecommerce Marketing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Sales OutsourcingStaff Outsourcing Solutions offers a range of Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center operations. Overall, client feedback highlights the company's responsiveness, adaptability, and high-quality service delivery. Clients have noted significant improvements in customer satisfaction and operational efficiency, with many commendations for their professional and compassionate approach to customer interactions.
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$1,000+< $25 / hr50 - 249Iloilo City, Philippines
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +1 service20% Sales OutsourcingDialnest PTE LTD specializes in sales outsourcing, customer service outsourcing, and digital strategy development. The reviews highlight their ability to deliver consistent lead generation, improved customer satisfaction, and enhanced digital presence. Clients commend their seamless integration, timely delivery, and tailored approaches, with no significant areas for improvement noted, reinforcing their reputation as a reliable and innovative service provider.
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$1,000+< $25 / hr250 - 999Quezon City, Philippines
Services provided
14% Call Center Services30% Back Office Outsourcing16% Customer Service Outsourcing +3 services15% Finance & Accounting Outsourcing (FAO)15% PEO/Employee Leasing10% Sales OutsourcingPremier BPO offers extensive Contact Center Services, including Inbound and Outbound Call Center operations, designed to streamline administrative tasks and improve client engagement. Reviews highlight the company's efficiency, customer service, and the significant time and cost savings they provide. Clients commend their quick turnaround, quality work, and user-friendly services, affirming Premier BPO as a valuable partner.
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$250,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
20% Call Center Services40% Content Moderation Services40% Customer Service OutsourcingConectys offers comprehensive Contact Center Services, including technical support in multiple languages. Overall feedback highlights their proactive communication, consistent performance, and ability to provide localized Customer Support Services. However, there is room for improvement in their workflow tools due to occasional issues.
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UndisclosedUndisclosed50 - 249Makati, Philippines
Services provided
10% Call Center Services30% Accounting30% Finance & Accounting Outsourcing (FAO) +4 services15% Back Office Outsourcing5% CRM Consulting and SI5% IT Managed Services5% Other IT Consulting and SIhammerjack provides offshore Executive Assistants and Virtual Assistants to support administrative tasks and manage client projects. Reviews highlight the company's responsive communication, high-quality candidates, and cost-effective services. Clients have commended hammerjack for their professionalism, effective project management, and seamless integration with client systems, leading to successful outcomes and maintained client satisfaction.
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$1,000+< $25 / hr10 - 49Makati, Philippines
Services provided
15% Call Center Services25% Back Office Outsourcing20% IT Staff Augmentation +3 services15% Customer Service Outsourcing15% Sales Outsourcing10% Finance & Accounting Outsourcing (FAO)Staffwiz LLC specializes in providing outsourced customer service solutions, particularly in hiring remote customer service agents. The reviews emphasize the company's exceptional hiring approach and effective project management, which resulted in significant improvements in key performance metrics. Staffwiz is praised for its seamless onboarding process and the professionalism of its team members, making them a reliable partner for enhancing customer service operations.
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$1,000+< $25 / hr10 - 49Davao City, Philippines
Services provided
15% Call Center Services30% Email Marketing14% Back Office Outsourcing +4 services11% Sales Outsourcing10% Content Marketing10% Customer Service Outsourcing10% Social Media MarketingKonnektors provides Contact Center Services, specializing in Customer Support Services, including appointment setting via Inbound and Outbound Call Centers. The reviews highlight Konnektors' dedication, flexibility, and effective communication, with clients praising their customer-friendly approach and personal outreach. While the service is well-received, some feedback suggests room for improvement in appointment preparation and validation.
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$5,000+< $25 / hr50 - 249Caloocan, Philippines
Services provided
35% Call Center Services45% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingVlbpo cx is a midsize Kingston, Jamaica-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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$25,000+< $25 / hr10,000+Makati, Philippines
Services provided
25% Call Center Services45% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Custom Software Development5% AI Development5% AR/VR DevelopmentVXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr10,000+Bacolod, Philippines
Services provided
65% Call Center Services20% Customer Service Outsourcing15% Sales OutsourcingTranscom is a large telephone answering service located in Örebro, Sweden and Bacolod, Philippines. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
40% Call Center Services35% Customer Service Outsourcing25% Back Office OutsourcingCollective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed250 - 999Pasig, Philippines
Services provided
30% Call Center Services20% Back Office Outsourcing15% Customer Service Outsourcing +6 services10% Sales Outsourcing5% Content Marketing5% Email Marketing5% Social Media Marketing5% Web Design5% Web DevelopmentTelephone answering service One Contact Center offers Call Center Services and Back Office Outsourcing. They are located in Los Angeles, California and Pasig, Philippines.
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$1,000+< $25 / hr10 - 49Quezon City, Philippines
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingFounded in 2020, Marison Client Services, a small call center company, is in Quezon City, Philippines. Their team specializes in Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr250 - 999Cebu City, Philippines
Services provided
15% Call Center Services30% Back Office Outsourcing15% Customer Service Outsourcing +6 services10% Building Security Services10% IT Managed Services10% Sales Outsourcing4% HR Outsourcing4% Staffing2% PEO/Employee LeasingBased in Cebu City, Philippines, Ameeratel is a midsize Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Mandaluyong, Philippines
Services provided
12% Call Center Services25% Customer Service Outsourcing25% Finance & Accounting Outsourcing (FAO) +2 services25% Sales Outsourcing13% Back Office OutsourcingAxiem Corp., a Finance & Accounting Outsourcing (FAO) company, was established in 2013. They offers Finance & Accounting Outsourcing (FAO) and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249Baguio, Philippines
Services provided
25% Call Center Services25% Back Office Outsourcing25% Transcription +2 services15% Sales Outsourcing10% Customer Service OutsourcingSynerG specializes in UI and UX design, delivering scalable and user-friendly solutions for both operating systems. Clients consistently praise their professionalism, timely responses, and ability to exceed expectations. The overall feedback highlights a seamless workflow and impressive project management, resulting in outstanding project outcomes.
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$1,000+< $25 / hr10,000+Pasig, Philippines
Services provided
60% Call Center Services40% Customer Service OutsourcingStartek is an answering service. The Kingston, Jamaica-based team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Makati, Philippines
Services provided
100% Call Center ServicesGlobal Innov8ion Inc is a midsize telephone answering service headquartered in Makati, Philippines. The team focuses on Call Center Services.
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$1,000+< $25 / hr50 - 249Makati, Philippines
Services provided
35% Call Center Services35% Sales Outsourcing15% Back Office Outsourcing +1 service15% Customer Service OutsourcingTelestar Communications, a midsize answering service, is in Toronto, Canada and Las Vegas, Nevada. The team provides Call Center Services and Sales Outsourcing.
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$1,000+Undisclosed50 - 249Pasig, Philippines
Services provided
10% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +7 services10% Document Digitization & Management10% HR Consulting10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentOne Pro Solution is a social media marketing agency founded in 2020. The company focuses on Social Media Marketing and Search Engine Optimization, and is midsize.
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$10,000+< $25 / hr10 - 49Iloilo City, Philippines
Services provided
50% Customer Service Outsourcing25% Back Office Outsourcing15% Sales Outsourcing +1 service10% Finance & Accounting Outsourcing (FAO)Outsourced VA is a small Customer Service Outsourcing company. Established in 2009, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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$5,000+< $25 / hr250 - 999Cebu City, Philippines
Services provided
14% Call Center Services21% Accounting7% Application Testing +11 services7% Finance & Accounting Outsourcing (FAO)7% Fulfillment7% IT Staff Augmentation7% Social Media Marketing7% Transcription7% Web Development6% Content Marketing6% Email Marketing2% Search Engine Optimization1% Affiliate Marketing1% Other Digital MarketingISuporta Outsourcing is an Accounting company. The Cebu City, Philippines-based team focuses on Accounting and Call Center Services.
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Undisclosed< $25 / hr2 - 9Quezon City, Philippines
Services provided
12% Call Center Services14% Sales Outsourcing10% Back Office Outsourcing +12 services10% Customer Service Outsourcing10% Recruiting10% Staffing6% Search Engine Optimization5% Branding5% Content Writing Services5% Web Design5% Web Development4% Social Media Marketing2% Content Marketing1% Digital Strategy1% Market ResearchLaunched in 2022, GetSavvyVA is a Sales Outsourcing company. The firm provides Sales Outsourcing and Call Center Services.
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$1,000+Undisclosed50 - 249Davao City, Philippines
Services provided
10% Call Center Services15% Search Engine Optimization10% Back Office Outsourcing +8 services10% Content Marketing10% Customer Service Outsourcing10% Email Marketing10% Social Media Marketing10% Web Development5% Graphic Design5% UX/UI Design5% Web DesignKKC Outsourcing Corporation, a SEO company, was established in 2018. They offers Search Engine Optimization and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Mandaluyong, Philippines
Services provided
100% Call Center ServicesMidsize call center CSP, is in Mandaluyong, Philippines. The team provides Call Center Services.
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UndisclosedUndisclosed250 - 999Makati, Philippines
Services provided
10% Call Center Services10% Application Testing10% Back Office Outsourcing +8 services10% Customer Service Outsourcing10% Direct Marketing10% HR Outsourcing10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing5% Digital Strategy5% Web DevelopmentHeadquartered in Bellevue Hill, Australia and Makati, Philippines, BruntWork is a Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.
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UndisclosedUndisclosed1,000 - 9,999Mandaluyong, Philippines
Services provided
15% Call Center Services30% HR Outsourcing15% Customer Service Outsourcing +5 services10% CRM Consulting and SI10% IT Managed Services10% Sales Outsourcing5% Back Office Outsourcing5% ERP Consulting and SICentro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Lungsod ng Cebu, Philippines
Services provided
30% Call Center Services25% IT Managed Services15% Application Management & Support +2 services15% Customer Service Outsourcing15% Sales OutsourcingFounded in 2008, Prospects DM is a midsize Hamilton, Canada-based answering service company. Their services include Call Center Services and IT managed services.
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$50,000+< $25 / hr10,000+Taguig, Philippines
Services provided
30% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% CRM Consulting and SIWelsend offers comprehensive Contact Center Services, including Inbound Call Center, Outbound Call Center, Customer Support Services, and Telemarketing Services. The reviews consistently highlight Welsend's professionalism, superior project management, and seamless coordination. Clients appreciate their responsiveness, execution quality, and ability to meet aggressive targets, reflecting Welsend's value-driven and client-focused approach.
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UndisclosedUndisclosed10,000+Pasay, Philippines
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Best Call Center Companies & Voice Services for Telecommunication Companies in the Philippines
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
36.3/40.017.8/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+< $25 / hr50 - 249Bacolod, Philippines
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$1,000+< $25 / hr250 - 999Taguig, Philippines
Ability to deliver
36.6/40.017/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services85% Other -
$1,000+< $25 / hr50 - 249Koronadal City, Philippines
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
31.4/40.015/20 Reviews6.8/10 Clients & Experience9.6/10 Market PresenceService focus
14% Call Center Services10% Sales Outsourcing76% Other -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Ability to deliver
29.5/40.017/20 Reviews5.8/10 Clients & Experience6.7/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+Undisclosed1,000 - 9,999Lucena, Philippines
Ability to deliver
23.5/40.018/20 Reviews1.5/10 Clients & Experience4/10 Market PresenceService focus
65% Call Center Services25% Sales Outsourcing10% Other -
$1,000+< $25 / hr250 - 999Cebu City, Philippines
Ability to deliver
26.4/40.016.6/20 Reviews4.2/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Iloilo City, Philippines
Ability to deliver
21/40.017/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services20% Sales Outsourcing40% Other -
$1,000+< $25 / hr250 - 999Quezon City, Philippines
Ability to deliver
22/40.013/20 Reviews2.1/10 Clients & Experience6.9/10 Market PresenceService focus
14% Call Center Services10% Sales Outsourcing76% Other -
$250,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Ability to deliver
22/40.014.6/20 Reviews0.6/10 Clients & Experience6.8/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed50 - 249Makati, Philippines
Ability to deliver
26.5/40.016.4/20 Reviews4.5/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+< $25 / hr10 - 49Makati, Philippines
Ability to deliver
21.8/40.016.4/20 Reviews0/10 Clients & Experience5.4/10 Market PresenceService focus
15% Call Center Services15% Sales Outsourcing70% Other -
$1,000+< $25 / hr10 - 49Davao City, Philippines
Ability to deliver
21.1/40.013.6/20 Reviews2.7/10 Clients & Experience4.8/10 Market PresenceService focus
15% Call Center Services11% Sales Outsourcing74% Other -
$5,000+< $25 / hr50 - 249Caloocan, Philippines
Ability to deliver
10.1/40.00/20 Reviews4.6/10 Clients & Experience5.5/10 Market PresenceService focus
35% Call Center Services10% Sales Outsourcing55% Other -
$25,000+< $25 / hr10,000+Makati, Philippines
Ability to deliver
8.6/40.00/20 Reviews3/10 Clients & Experience5.6/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr10,000+Bacolod, Philippines
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
65% Call Center Services15% Sales Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+Undisclosed250 - 999Pasig, Philippines
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$1,000+< $25 / hr10 - 49Quezon City, Philippines
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
$5,000+< $25 / hr250 - 999Cebu City, Philippines
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
15% Call Center Services10% Sales Outsourcing75% Other -
$1,000+< $25 / hr50 - 249Mandaluyong, Philippines
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
12% Call Center Services25% Sales Outsourcing63% Other -
$1,000+< $25 / hr50 - 249Baguio, Philippines
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services15% Sales Outsourcing60% Other -
$1,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
$1,000+< $25 / hr50 - 249Makati, Philippines
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$1,000+< $25 / hr50 - 249Makati, Philippines
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services35% Sales Outsourcing30% Other -
$1,000+Undisclosed50 - 249Pasig, Philippines
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$10,000+< $25 / hr10 - 49Iloilo City, Philippines
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$5,000+< $25 / hr250 - 999Cebu City, Philippines
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
14% Call Center Services86% Other
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