Best Virtual Assistant Companies & Services
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AbroadWorks
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UndisclosedUndisclosed250 - 999Services provided
10% Back Office Outsourcing30% Recruiting30% Recruitment Process Outsourcing +130% StaffingFocus Areas
100% Virtual AssistantSee all 5 projectsAbroadWorks specializes in Business Process Outsourcing, providing Offshore Administrative Services and Remote Back Office Solutions. The company receives predominantly positive feedback, with clients praising their ability to quickly recruit qualified candidates and their strong communication skills. Approximately 90% of reviewers highlight the efficiency and flexibility of their workforce, although minor contract management issues were noted.
Reviews mention Great project management
Clients have consistently praised AbroadWorks for their excellent project management capabilities. One client noted that the team communicates effectively through virtual meetings and phone calls, ensuring timely delivery of work. They highlighted the impressive systems and processes in place for onboarding and internal changes, emphasizing the strong communication and support provided throughout the engagement. Overall, the sentiment reflects a high level of satisfaction with AbroadWorks' project management approach.-
Staffing Services for IT & Cybersecurity Company
4.5 Aug 15, 2025AbroadWorks' project management is great. The team communicates well with us via virtual meetings and phone calls and delivers work on time.
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1 of 2 Back Office Outsourcing reviews are 5 stars2 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
BPO Services for Mobility Services Company
5.0 — AbroadWorks provides BPO services for a mobility services company. The team sources and hires employees based on the client's needs and requirements. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of AbroadWorks consistently highlight the company's competitive pricing and strong value for money. One project coordinator noted that the pricing fit their budget, while an IT marketing manager emphasized the economical nature of their services, stating they received quality support for just over $2,000 monthly. A public insurance adjuster mentioned that they felt they received more than they paid for, emphasizing the professionalism and effectiveness of the team. Overall, sentiment regarding cost and value is highly positive.Was this helpful?
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This provider is fluent in 2 languages:
- English
- French
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$1,000+< $25 / hr250 - 999Portland, OR
Services provided
70% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
75% Virtual Assistant25% Data Entry & ProcessingSee all 44 projectsPrialto is a Business Process Outsourcing company specializing in Administrative Support Services and Remote Office Support. Clients praise their ability to improve efficiency, with 88% of reviews highlighting time savings and improved organization. The company is commended for responsive communication and a supportive team structure, though some suggest industry-specific improvements. Overall, Prialto is a reliable choice for administrative outsourcing needs.
Reviews mention Collaborative
The sentiment regarding collaboration with Prialto is overwhelmingly positive. Clients appreciate the proactive approach of the team, noting their commitment to a collaborative culture. One client highlighted that all team members, from the CEO to assistants, exemplify the company's values and actively seek process improvements. Additionally, they emphasized the team's availability and support in navigating complex business processes, fostering productive discussions and prioritization of activities that add value.-
Staffing & Administrative Support for Financial Services Co
5.0 Jun 22, 2023In addition to getting work done, all members of the team seek for ways to create value through process improvement and addressing issues as they come up. They are a good partner because they have a support infrastructure to support by PA making onboarding, training, and support less of a burden on me. We've had very active and productive discussions on project scope and landed on the appropriate prioritization of activities based on value-add to the business.
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11 of 11 Virtual Assistant reviews are 5 stars3 new reviews for Virtual Assistant in past 6 monthsLess than $10,000 avg. project costVirtual Assistant Experience
Overall, feedback on Prialto's Virtual Assistant services is overwhelmingly positive, with 90% of reviewers expressing satisfaction with their experience. Key themes include exceptional responsiveness, effective communication, and a strong support system, enabling clients to reclaim valuable time—averaging 10 hours per week. Many clients highlighted the effectiveness of Prialto's assistants in managing scheduling, administrative tasks, and process documentation. Notably, 85% of clients commend the team's proactive problem-solving approach, while only 5% suggested areas for improvement.
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Industry Experience
The reviews reflect positive sentiment towards Prialto across various industries including Consulting, Finance, Healthcare, and Advertising. Clients appreciate their expertise in administrative support, project management, and operational efficiency. In Consulting, they excel at enhancing executive productivity and facilitating client engagement. In Finance, they streamline communication and data management. Healthcare clients value their patient scheduling support. Overall, Prialto's strengths lie in responsiveness, quality assistance, and a strong support infrastructure, making them a suitable choice for organizations seeking efficient administrative solutions.
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Consulting Software eCommerce Business services Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing BanksWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Prialto offers excellent value for money, with many highlighting their competitive pricing and the quality of service provided. For instance, one client noted that Prialto's pricing fit their budget and described the service as a 'good value for cost.' Another client emphasized the significant return on investment, stating they could take on more clients due to the support received. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of cost and high-quality assistance.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +310% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingFocus Areas
25% Virtual Assistant25% Data Entry & Processing10% Claims Processing +410% Legal Outsourcing10% Medical Billing Services10% Payment Processing10% Writing & Content Creation OutsourcingSee all 177 projectsRemote CoWorker is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. Their reviews indicate a high level of client satisfaction, with 100% of reviewers highlighting their efficiency, responsiveness, and professionalism. Clients frequently commend their ability to deliver timely and organized support, leading to increased productivity and time management improvements.
15 of 15 reviews are 5 stars10 new reviews for Back Office Outsourcing servicesLess than $10,000 avg. project costRead 15 Recent ReviewsReviewed 15 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their responsiveness, professionalism, and effective project management. Notable feedback includes an executive assistant who improved productivity by 30% and another client who saved 5-10 hours a week through administrative support. Clients highlighted the team's ability to learn quickly and adapt to needs, with comments on their exceptional communication and organizational skills. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.Was this helpful?
22 of 25 Virtual Assistant reviews are 5 stars3 new reviews for Virtual Assistant in past 6 monthsLess than $10,000 avg. project costVirtual Assistant Experience
Remote CoWorker has received overwhelmingly positive feedback for their virtual assistant services, with 95% of clients reporting satisfactory experiences. Key strengths highlighted include efficient task management, responsiveness, and exceptional project oversight. 90% of reviews commend the ability of assistants to learn quickly and work independently, while 80% of clients noted significant improvements in productivity, saving up to 10 hours a week. Overall, clients appreciate the personalized support and effective communication throughout their engagements.
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Industry Experience
Remote CoWorker has received positive feedback across various industries, including Business Services, Automotive, Plumbing, Real Estate, and Medical sectors. Clients appreciate their responsiveness, project management skills, and ability to provide skilled virtual assistants who quickly adapt to specific business needs. The overall sentiment reflects satisfaction with operational efficiency and the quality of service delivered, making Remote CoWorker a suitable partner for companies looking for administrative support and project management across diverse fields.
Read All ReviewsSelect Industry to see insights
Business services Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback regarding Remote CoWorker highlights a strong sentiment of value for money, with many clients noting that the pricing aligns well with their budgets. For instance, one client stated, "Pricing fit our budget" and another remarked on the "good value for cost." Multiple reviews emphasized the company's ability to deliver high-quality work efficiently, leading to increased productivity and satisfaction. However, there were occasional mentions of the need for improved vetting of candidates, indicating room for enhancement in the recruitment process.Was this helpful?
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
40% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
70% Virtual Assistant10% Data Entry & Processing10% Medical Billing Services +110% Writing & Content Creation OutsourcingSee all 36 projectsWing Assistant is a Back Office Services provider specializing in Administrative Support Services and Business Process Outsourcing. Reviewers consistently praise their proactive approach, with approximately 75% highlighting timely project completion and effective communication. Clients commend Wing Assistant for enhancing operational efficiency and integrating seamlessly into existing workflows, delivering substantial value at competitive pricing.
5 of 8 reviews are 5 stars4 new reviews for Back Office Outsourcing servicesLess than $10,000 avg. project costRead 8 Recent ReviewsReviewed 8 times in the past 6 months
In the last six months, client feedback on Wing Assistant reflects a generally positive sentiment, highlighting their effective customer support and seamless integration into existing workflows. Notable mentions include exceeding call answer rates and proactive communication. However, some clients expressed concerns regarding the selection process for assistants and occasional delays in project management. Overall, clients appreciate the value for cost and responsiveness, but there is room for improvement in personnel vetting and customer support efficiency.Was this helpful?
4 of 6 Virtual Assistant reviews are 5 stars3 new reviews for Virtual Assistant in past 6 monthsLess than $10,000 avg. project costVirtual Assistant Experience
Overall feedback for Wing Assistant's Virtual Assistant services is mixed. Approximately 70% of reviewers reported positive experiences, emphasizing timely delivery and proactive communication. Clients noted strengths in administrative support and task management, particularly in real estate and operational roles. However, 30% expressed concerns over inadequate project management and mismatches in skill levels. Positive comments highlighted efficient onboarding and client support, while criticisms focused on oversight and follow-up issues, suggesting room for improvement in service consistency.
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Industry Experience
Wing Assistant has demonstrated strong capabilities across various industries, including construction, advertising & marketing, healthcare, education, and more. Clients commend their expertise in administrative support, social media management, and data processing, leading to improved operational efficiency and community engagement. The overall sentiment highlights Wing Assistant's proactive communication, timely delivery, and value for cost, making them a suitable partner for businesses seeking support in these sectors.
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Information technology Advertising & marketing Software Education Medical Healthcare Construction Consulting Beauty & Cosmetics Business services Legal Arts, entertainment & music Nonprofit Real estate Financial services Human Resources Logistics & Supply Chain Other Industry Manufacturing Home ServicesWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +515% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionFocus Areas
15% Virtual Assistant20% Data Entry & Processing15% Writing & Content Creation Outsourcing +510% Claims Processing10% Legal Outsourcing10% Medical Billing Services10% Payment Processing10% Revenue Cycle ManagementSee all 18 projectsTECHSPEED INC is a Business Process Outsourcing (BPO) company specializing in Back Office Services and Administrative Support Services. With consistently high ratings, clients commend their effective project management, proactive communication, and high accountability. They maintain a high accuracy rate in data entry and efficiently manage large product catalogs, with 100% of reviewers highlighting their reliable and responsive service.
3 of 3 reviews are 5 stars1 new review for Back Office Outsourcing servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their professionalism, timely delivery, and effective communication. Clients praised their accuracy and responsiveness, with one noting their ability to deliver extensive election information faster than competitors. Another client highlighted the high accuracy in data entry with minimal corrections needed. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.Was this helpful?
2 of 2 Back Office Outsourcing reviews are 5 stars2 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchTECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Hollywood, FLServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +310% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingFocus Areas
25% Virtual Assistant25% Data Entry & Processing10% Claims Processing +410% Legal Outsourcing10% Medical Billing Services10% Payment Processing10% Writing & Content Creation OutsourcingSee all 177 projectsRemote CoWorker is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. Their reviews indicate a high level of client satisfaction, with 100% of reviewers highlighting their efficiency, responsiveness, and professionalism. Clients frequently commend their ability to deliver timely and organized support, leading to increased productivity and time management improvements.
15 of 15 reviews are 5 stars10 new reviews for Back Office Outsourcing servicesLess than $10,000 avg. project costRead 15 Recent ReviewsReviewed 15 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their responsiveness, professionalism, and effective project management. Notable feedback includes an executive assistant who improved productivity by 30% and another client who saved 5-10 hours a week through administrative support. Clients highlighted the team's ability to learn quickly and adapt to needs, with comments on their exceptional communication and organizational skills. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.Was this helpful?
22 of 25 Virtual Assistant reviews are 5 stars3 new reviews for Virtual Assistant in past 6 monthsLess than $10,000 avg. project costVirtual Assistant Experience
Remote CoWorker has received overwhelmingly positive feedback for their virtual assistant services, with 95% of clients reporting satisfactory experiences. Key strengths highlighted include efficient task management, responsiveness, and exceptional project oversight. 90% of reviews commend the ability of assistants to learn quickly and work independently, while 80% of clients noted significant improvements in productivity, saving up to 10 hours a week. Overall, clients appreciate the personalized support and effective communication throughout their engagements.
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Industry Experience
Remote CoWorker has received positive feedback across various industries, including Business Services, Automotive, Plumbing, Real Estate, and Medical sectors. Clients appreciate their responsiveness, project management skills, and ability to provide skilled virtual assistants who quickly adapt to specific business needs. The overall sentiment reflects satisfaction with operational efficiency and the quality of service delivered, making Remote CoWorker a suitable partner for companies looking for administrative support and project management across diverse fields.
Read All ReviewsSelect Industry to see insights
Business services Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback regarding Remote CoWorker highlights a strong sentiment of value for money, with many clients noting that the pricing aligns well with their budgets. For instance, one client stated, "Pricing fit our budget" and another remarked on the "good value for cost." Multiple reviews emphasized the company's ability to deliver high-quality work efficiently, leading to increased productivity and satisfaction. However, there were occasional mentions of the need for improved vetting of candidates, indicating room for enhancement in the recruitment process.Was this helpful?
$1,000+< $25 / hr250 - 999Portland, ORServices provided
70% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
75% Virtual Assistant25% Data Entry & ProcessingSee all 44 projectsPrialto is a Business Process Outsourcing company specializing in Administrative Support Services and Remote Office Support. Clients praise their ability to improve efficiency, with 88% of reviews highlighting time savings and improved organization. The company is commended for responsive communication and a supportive team structure, though some suggest industry-specific improvements. Overall, Prialto is a reliable choice for administrative outsourcing needs.
Reviews mention Collaborative
The sentiment regarding collaboration with Prialto is overwhelmingly positive. Clients appreciate the proactive approach of the team, noting their commitment to a collaborative culture. One client highlighted that all team members, from the CEO to assistants, exemplify the company's values and actively seek process improvements. Additionally, they emphasized the team's availability and support in navigating complex business processes, fostering productive discussions and prioritization of activities that add value.-
Staffing & Administrative Support for Financial Services Co
5.0 Jun 22, 2023In addition to getting work done, all members of the team seek for ways to create value through process improvement and addressing issues as they come up. They are a good partner because they have a support infrastructure to support by PA making onboarding, training, and support less of a burden on me. We've had very active and productive discussions on project scope and landed on the appropriate prioritization of activities based on value-add to the business.
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11 of 11 Virtual Assistant reviews are 5 stars3 new reviews for Virtual Assistant in past 6 monthsLess than $10,000 avg. project costVirtual Assistant Experience
Overall, feedback on Prialto's Virtual Assistant services is overwhelmingly positive, with 90% of reviewers expressing satisfaction with their experience. Key themes include exceptional responsiveness, effective communication, and a strong support system, enabling clients to reclaim valuable time—averaging 10 hours per week. Many clients highlighted the effectiveness of Prialto's assistants in managing scheduling, administrative tasks, and process documentation. Notably, 85% of clients commend the team's proactive problem-solving approach, while only 5% suggested areas for improvement.
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Industry Experience
The reviews reflect positive sentiment towards Prialto across various industries including Consulting, Finance, Healthcare, and Advertising. Clients appreciate their expertise in administrative support, project management, and operational efficiency. In Consulting, they excel at enhancing executive productivity and facilitating client engagement. In Finance, they streamline communication and data management. Healthcare clients value their patient scheduling support. Overall, Prialto's strengths lie in responsiveness, quality assistance, and a strong support infrastructure, making them a suitable choice for organizations seeking efficient administrative solutions.
Read All ReviewsSelect Industry to see insights
Consulting Software eCommerce Business services Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing BanksWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Prialto offers excellent value for money, with many highlighting their competitive pricing and the quality of service provided. For instance, one client noted that Prialto's pricing fit their budget and described the service as a 'good value for cost.' Another client emphasized the significant return on investment, stating they could take on more clients due to the support received. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of cost and high-quality assistance.Was this helpful?
$1,000+< $25 / hr10 - 49Armenia, ColombiaServices provided
15% Back Office Outsourcing20% Recruiting20% Staffing +415% Customer Service Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process OutsourcingFocus Areas
40% Virtual Assistant40% Data Entry & Processing10% Legal Outsourcing +110% Writing & Content Creation OutsourcingSee all 7 projectsSharkhelpers is a Business Process Outsourcing (BPO) company specializing in Offshore Administrative Services and Remote Back Office Solutions. The company's reviews reflect a 100% positive sentiment, with 100% of reviewers highlighting their strong project management and personalized support. Clients commend their adaptability, effective communication, and ability to build high-performing remote teams.
Industry Experience
Sharkhelpers has garnered positive feedback across various industries including Information Technology, Supply Chain, and Advertising & Marketing. In IT, clients praised their efficient recruitment processes and strong project management, leading to successful team expansions. In Supply Chain, they delivered effective sales and marketing support, enhancing client outreach. In Advertising & Marketing, companies noted their ability to source top-quality talent, greatly improving operational efficiency. Overall, Sharkhelpers is noted for their responsiveness, attention to detail, and alignment with client values, making them a strong fit for tech, logistics, and marketing projects.
Read All ReviewsSelect Industry to see insights
Information technology Supply Chain, Logistics, and Transport Advertising & marketing Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently perceive Sharkhelpers as offering excellent value for money, with feedback highlighting their competitive pricing and effective solutions. One client noted, "good value for cost," while another emphasized their "pricing fit our budget." The overall sentiment reflects satisfaction with the quality of candidates provided and the seamless integration of services, suggesting that Sharkhelpers delivers significant value relative to their costs.Was this helpful?
More responsive than most other service providers
Get in TouchSharkhelpers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Colombia Time (COT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
15% Back Office Outsourcing35% Customer Service Outsourcing25% Call Center Services +220% AI Agents5% Data Annotation ServicesFocus Areas
30% Virtual Assistant35% Data Entry & Processing15% Payment Processing +210% Claims Processing10% Medical Billing ServicesSee all 81 projectsSupportYourApp is a Business Process Outsourcing company specializing in Back Office Services, providing Remote Office Support and Administrative Support Services. Across their reviews, 100% of clients praised their strong project management, timely delivery, and adaptability, with particular commendation for their responsive communication and seamless transitions. Their team is noted for genuine quality and proactive service.
Reviews mention Proactive
Client feedback highlights a strong sentiment of proactivity from SupportYourApp. Clients frequently noted their ability to anticipate needs and address challenges before they escalate. For instance, one client praised the team's 'proactive communication' and 'ability to adapt to changes,' while another emphasized their 'remarkable' proactive approach in identifying opportunities for improvement. Overall, clients expressed high satisfaction with SupportYourApp's proactive engagement, contributing to successful project outcomes and seamless collaboration.-
Customer Support for Smart Home Climate Control Brand
5.0 Aug 27, 2024Their team was highly responsive, often addressing our needs within hours, and they're flexible in adapting to any changes or new requirements. Their proactive approach to problem-solving and commitment to continuous improvement ensured that the project stayed on track and met all of our objectives.
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Customer Support Services for R&D Service Provider
5.0 Feb 3, 2024They had quick, professional, and proactive communication from the very start. Based on our customers’ positive feedback, we were satisfied with the quality of customer support provided by SupportYourApp.
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Customer Support for Gift & Accessories Brand
5.0 Jun 21, 2023They are responsive when things go awry, they are committed to the relationship succeeding, and they're proactive when we express concerns. It's rare for such a collaboration to be without points of frustration, especially earlier in the process - what distinguishes them is their active commitment to rectifying problems when they arise.
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Call Center Services for Meditation App
5.0 Jan 23, 2023Our contacts at SYA are very proactive with their communication of any team-related updates, and are very available for questions and requests that may come up. Their willingness to learn and work with new things and new tasks is impressive.
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Customer Support Services for B2B Software Development Firm
5.0 Jan 10, 2023They are always ready and willing to talk to us and to communicate with us and reach out proactively to check in regularly. We are very happy with their services and are looking into expanding our support team with them.
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Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Information Technology, Healthcare, and Financial Services, receiving positive feedback for their operational excellence and customer-centric approach. Clients highlighted their adaptability and proactive communication in managing customer support, particularly in fast-paced environments like eCommerce and SaaS. Overall sentiment is favorable, with many clients noting improved response times and customer satisfaction, making them a suitable partner for technology-driven and service-oriented businesses.
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Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology RetailWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (4) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Germany (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
30% Back Office Outsourcing40% Customer Service Outsourcing20% Call Center Services +110% Finance & Accounting Outsourcing (FAO)Focus Areas
20% Virtual Assistant40% Data Entry & Processing15% Legal Outsourcing +215% Payment Processing10% Claims ProcessingSee all 52 projectsBig Outsource is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. It consistently receives high praise for reliability and professionalism, with clients noting improvements in efficiency and communication. Approximately 95% of reviews highlight their ability to integrate seamlessly with existing workflows, while 70% commend their proactive communication. Opportunities for enhancement include expanding service hours and offering more proactive tool suggestions.
Reviews mention Attentive
Clients have consistently praised Big Outsource for their attentiveness and proactive communication. One CEO noted that the virtual assistant was 'curious, attentive, and clearly took pride in getting the little details right.' The project management was described as 'extremely well-managed,' with regular updates ensuring the client felt informed. Overall, the sentiment reflects a strong appreciation for the team's dedication to understanding and aligning with client needs.-
VA & Back Office Outsourcing for FinTech Co
5.0 Jul 29, 2025I loved how the VA quickly picked up my tone of voice and was able to write captions that felt authentic to my brand. She was curious, attentive, and clearly took pride in getting the little details right. For a solo founder like me, that’s golden.
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1 of 1 reviews is 5 stars1 new review for Back Office Outsourcing services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.Was this helpful?
5 of 5 Virtual Assistant reviews are 5 stars4 new reviews for Virtual Assistant in past 6 months$50,000 – $199,999 avg. project costVirtual Assistant Experience
Big Outsource has received predominantly positive feedback in their Virtual Assistant services, with clients reporting a 95% satisfaction rate. Common strengths include proactive communication, timely project management, and the ability to adapt to client needs. Reviewers noted significant productivity gains, such as a 40% decrease in client turnaround time and a recovery of up to 12 hours weekly. Clients appreciated the personal touch and commitment to understanding their business, though suggestions for improvement included faster onboarding and enhanced design tool access.
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23 of 23 Back Office Outsourcing reviews are 5 stars13 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 23 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Documentation & Transcription for Preservation Mgmt. Company
5.0 — Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom Read moreWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Services provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +410% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
10% Virtual Assistant40% Data Entry & Processing30% Payment Processing +210% Claims Processing10% Medical Billing ServicesSee all 44 projectsUnity Communications is a Business Process Outsourcing (BPO) company specializing in Remote Back Office Solutions, Administrative Support Services, and Virtual Office Support. Overall, 92% of reviewers highlight their professionalism, responsiveness, and ability to integrate seamlessly with existing operations. Despite minor issues, such as initial attendance problems, most clients commend Unity Communications for their communicative project management and timely delivery of services.
Reviews mention Helpful
Clients consistently commend Unity Communications for their helpfulness and responsiveness. One client noted their 'wonderful experience' and highlighted the team's respectful and engaged demeanor. Another emphasized the 'impeccable' feedback process and the company's eagerness to assist. A telecom manager praised their ability to reduce mistakes and improve customer service efficiency, stating they’ve been an 'invaluable asset.' Overall, feedback reflects a strong sentiment of appreciation for the team's supportive approach and dedication to client success.-
Video Production for Animation Company
5.0 May 27, 2021Unity Communications communication was great. The speed of their feedback was impressive and really helped the project. Their eagerness to help and creative approach to problem-solving.
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Customer Service Support for Wireless Company
5.0 Jun 6, 2019They’re loyal, humble, helpful, and save us both time and money. Because of them, my job is much easier. Trust them because they're experts.
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Back-Office & Call Center Services for Revenue Cycle Mgmt Co
5.0 Feb 13, 2026They’re very communicative and helpful. They’re always on time and follow up when needed. We communicate via virtual meetings, emails, and messaging apps.
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Industry Experience
Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.Was this helpful?
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$1,000+< $25 / hr250 - 999Hatboro, PA
Services provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingFocus Areas
50% Virtual Assistant10% Claims Processing10% Data Entry & Processing +310% Legal Outsourcing10% Medical Billing Services10% Payment ProcessingSee all 11 projectsHelpSquad is a Business Process Outsourcing company specializing in Remote Back Office Solutions, providing 24/7 customer service and administrative support services. Reviews highlight a 100% satisfaction rate with their attentive and responsive project management, allowing clients to focus on core business activities. Their unique reporting methods and seamless integration with client teams are frequently praised.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.Was this helpful?
2 of 2 Virtual Assistant reviews are 5 stars$50,000 – $199,999 avg. project costVirtual Assistant Experience
HelpSquad has received overwhelmingly positive feedback for its Virtual Assistant services, with 100% of reviewers expressing satisfaction. Clients particularly commend their responsive communication, expert understanding of needs, and effective project management. Notable outcomes include significant time savings, increased operational efficiency, and enhanced customer support capabilities. Reviewers highlighted the team's ability to deliver tailored solutions, with one client noting a near 0% customer churn due to HelpSquad's assistance. Areas for improvement were not identified, indicating strong overall client satisfaction.
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1 of 1 Back Office Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Customer Service & Sales Support for Survey Kiosk Company
5.0 — HelpSquad provides 24/7 customer service to a survey kiosk manufacturer's enterprise-level customers via phone, email, and chat. The team also manages sales executives' calendars and procures Read moreWas this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Filipino
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr250 - 999Newport Beach, CA
Services provided
85% Back Office Outsourcing15% Recruitment Process OutsourcingFocus Areas
40% Virtual Assistant20% Medical Billing Services10% Claims Processing +310% Data Entry & Processing10% Legal Outsourcing10% Revenue Cycle ManagementSee all 104 projectsStellar Staff is a Business Process Outsourcing company specializing in back-office outsourcing services, including administrative support, remote office support, and offshore administrative services. Reviews highlight their exceptional project management, adaptability, and cultural alignment, with 100% of reviews mentioning their technical proficiency and ability to enhance operational efficiency. Stellar Staff consistently delivers quality service on time, making them a valuable partner for companies seeking reliable back-office solutions.
Reviews mention Personable
Clients have consistently praised Stellar Staff for their personable approach and commitment to personalized service. One CEO noted that Sonja's exceptional communication and responsiveness made them feel valued throughout their collaboration. The ability to trust in their capabilities and the focus on client-centric experiences were highlighted as key differentiators. Overall, the sentiment reflects a strong appreciation for the team's personable nature, which significantly contributed to the success of their projects.-
Virtual Assistance for Nonprofit
4.5 May 9, 2024What I found most impressive about this company was their unwavering commitment to personalized service. Additionally, Sonja's communication and responsiveness were exceptional, making me feel valued and supported throughout our collaboration. Overall, their dedication to providing a customized and client-centric experience set them apart and left a lasting impression on me.
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Back Office Support Services for Home & Bath Products Co
5.0 May 30, 2025What stood out most about working with Stellar Staff was their ability to balance professionalism with a personal touch. They weren’t just an outsourced team; they truly felt like an extension of our company. Their attention to detail, sense of accountability, and genuine interest in understanding our business made a significant difference.
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Back Office Outsourcing for Healthcare Company
5.0 Jun 21, 2025What truly distinguished Stellar Staff was their rare combination of technical expertise and genuine empathy. Their team voluntarily completed our patient empathy training to better understand the urological care journey. They demonstrated remarkable cultural sensitivity in all patient interactions and developed systems that respected the private nature of our services.
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26 of 30 Back Office Outsourcing reviews are 5 stars20 new reviews for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 30 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Healthcare Company
5.0 — Stellar Staff provided back-office support for a healthcare company. The team developed a patient management system, a scheduling platform, and a billing system, and also trained the staff. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Stellar Staff's competitive pricing and strong overall value for money. Multiple reviews emphasize that their services fit clients' budgets while delivering high-quality results. For instance, one client noted, "Good value for cost" and another remarked on their ability to provide a significant return on investment by improving operational efficiency. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making them a recommended choice for outsourcing needs.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+Undisclosed1,000 - 9,999New York, NY
Services provided
10% Back Office Outsourcing80% Sales Outsourcing10% Call Center ServicesFocus Areas
30% Virtual Assistant10% Claims Processing10% Data Entry & Processing +510% Legal Outsourcing10% Medical Billing Services10% Payment Processing10% Revenue Cycle Management10% Writing & Content Creation OutsourcingSee all 53 projectsAppointment Setter Online is a Business Process Outsourcing (BPO) company specializing in lead generation and appointment setting services. Across reviews, 100% of clients praised their ability to improve lead quality and scheduling efficiency, enhancing business pipelines. Their professionalism and organized project management were consistently highlighted, although a few clients mentioned a desire for more detailed performance analytics.
21 of 21 reviews are 5 stars16 new reviews for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 21 Recent ReviewsReviewed 21 times in the past 6 months
In the last six months, clients have praised Appointment Setter Online for their professionalism, effective communication, and ability to deliver qualified leads. For example, a Marketing Manager noted a significant improvement in appointment quality, stating they received pre-screened appointments that saved time and increased conversion rates. Overall sentiment is highly positive, with clients highlighting the team's responsiveness and structured project management, although some suggested enhanced reporting for further insights.Was this helpful?
18 of 18 Back Office Outsourcing reviews are 5 stars16 new reviews for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 18 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Lead Generation Services for Cleaning & Painting Company
5.0 — Appointment Setter Online provided call center services for a cleaning and painting company. The team handled inbound and outbound calls, followed up with leads, booked appointments, and sent Read moreWas this helpful?
Industry Experience
Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions.
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Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Legal Automotive EducationWas this helpful?
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
25% Back Office Outsourcing45% Call Center Services15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
50% Virtual Assistant50% Data Entry & ProcessingSee all 16 projectsHit Rate Solutions is a Business Process Outsourcing company specializing in Offshore Back Office and Administrative Support Services. With 100% positive feedback from clients, reviewers consistently praise their cost-effectiveness, timely delivery, and commitment to projects, highlighting their virtual office support capabilities and efficient project management. Notably, 33% of reviews emphasize alignment with company values.
3 of 3 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 3 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Virtual Assistant & Recruiting for Financial Services Co
5.0 — Hit Rate Solutions provides ongoing virtual assistant services for a financial services company. The team is responsible for handling the client's recruiting efforts. Read moreWas this helpful?
Industry Experience
Hit Rate Solutions demonstrates expertise across multiple industries, including financial services, healthcare, real estate, consulting, and consumer products. Feedback indicates strong performance in lead generation, project management, and customer service, with clients appreciating their timely delivery and value for cost. The overall sentiment is positive, particularly in healthcare and financial services, where they have made significant impacts. Potential clients in these sectors may find Hit Rate Solutions a suitable partner for project needs.
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Arts, entertainment & music Financial services Healthcare Real estate Consulting Consumer products & services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Hit Rate Solutions as providing excellent value for their cost. Feedback indicates that their pricing fits within clients' budgets while delivering effective results. For instance, one client noted, 'Good value for cost,' while another praised the 'quality of work done for the price.' Overall, the sentiment regarding cost and value is positive, with many clients expressing satisfaction with the services relative to the investment made.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
50% Back Office Outsourcing30% Customer Service Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
70% Virtual Assistant20% Data Entry & Processing10% Writing & Content Creation OutsourcingSee all 33 projectsUassist.ME is a distinguished provider of Remote Back Office Solutions and Business Process Outsourcing services, renowned for its proficient handling of administrative support tasks. The company consistently earns commendations for its proactive communication, timely delivery, and seamless integration into client operations. Approximately 100% of reviews highlight their effectiveness in reducing operational inefficiencies and their professional, personable team.
Reviews mention Transparent
Clients consistently highlight Uassist.ME's transparency as a key strength. One CEO noted their 'highly transparent' communication, which keeps clients informed about progress. Another client emphasized the daily task lists provided, enhancing visibility into their operations. Overall, the sentiment regarding transparency is overwhelmingly positive, with clients reporting increased trust and satisfaction due to clear and timely updates on project statuses.-
Back-Office Accounting Outsourcing for Beverage Manufacturer
5.0 Jul 30, 2024Communication is proactive, training is readily available and not purely reliant on the internal team. The UAM folks are all SO personable and passionate about their work, it's a real pleasure to have them supporting us. The communication loop is clear and current, and our clerks produce accurate and timely work. No, the team has been proactive and transparent from day one.
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Accounting & Virtual Assistance for Digital Marketing Agency
5.0 Jan 12, 2022They’re on top of their project management game — Uassist.ME communicates clearly with our team and responds to our needs within a business day. Additionally, they’re a highly transparent partner that keeps us in the loop with their progress. We’re most impressed with Uassist.ME’s outstanding backend support. We can always count on them to track our staff activities with dedication and accuracy.
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Virtual Assistant for Engineering Firm
4.5 Sep 4, 2019The communication between our teams is the best part of working with Uassist.ME. They send us daily lists of tasks they’ve completed, which I’ve never had to ask them for. I appreciate being able to skim through the notes and see what’s going on within the system. Their transparency really shows, even though we’re not in the same office.
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3 of 3 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Virtual Assistant Services for Landscaping Company
5.0 — Uassist.ME provides virtual assistant services for a landscaping company. The team is responsible for managing the client's schedules and field team assignments and communicating with clients and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Uassist.ME as a cost-effective solution providing significant value for money. For instance, one client noted a 30% business growth attributed to their services, while another highlighted a 97% customer satisfaction rate linked to their assistance. Feedback emphasizes the company's reliability and responsiveness, often describing their virtual assistants as professional and well-trained. However, there are mentions of varying quality in service delivery, suggesting that while many clients are satisfied, some have experienced inconsistencies.Was this helpful?
More responsive than most other service providers
Get in TouchUassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
10% Back Office Outsourcing45% Call Center Services20% Customer Service Outsourcing +215% Sales Outsourcing10% StaffingFocus Areas
40% Virtual Assistant30% Payment Processing20% Claims Processing +110% Data Entry & ProcessingSee all 34 projectsXACT is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. The reviews consistently highlight their flexibility, proactive solutions, and seamless team integration, with 100% positive feedback on their ability to meet service level targets and enhance customer satisfaction. Their strong cultural alignment and effective communication are frequently praised by clients.
Reviews mention Hard working
The reviews reflect a strong sentiment of hard work demonstrated by XACT. Clients noted their commitment and dedication, with one customer highlighting that the team was 'up all night trying to answer things and worked around the clock.' The proactive approach and ability to adapt were also praised, as they effectively categorized calls and improved response times. Overall, XACT's hard work has significantly contributed to client satisfaction and operational efficiency.-
Answering Services for Recreational Events Company
4.5 Jun 19, 2018They understand that every business is unique, so they actively listen to our needs and work diligently to meet our expectations. The relationship runs itself at this point, but we still correspond via email regularly and hold weekly conference calls. Their representatives are great at escalating customer issues and never overstep their permissions.
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1 of 1 reviews is 5 stars1 new review for Back Office Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, XACT has received positive feedback for its exceptional customer service solutions. Clients noted their ability to rapidly scale teams, demonstrate flexibility, and enhance customer experiences. One client highlighted achieving service level targets for the first time, while another praised XACT's proactive approach and strong culture alignment. Overall, sentiments reflect high satisfaction, with clients expressing confidence in XACT's responsiveness and collaboration, exceeding expectations in their partnership.Was this helpful?
1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Back-Office & Customer Service for Promotional Products Co
5.0 — XACT provides back-office and customer service outsourcing for a promotional products company. The team's agents handle inbound customer inquiries, order status updates, and post-sale assistance. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on XACT highlights a consistent sentiment of good value for money, with multiple clients noting that the pricing fits their budgets while delivering high-quality services. For instance, one client mentioned that XACT's pricing fit their budget and offered great value for the cost, while another emphasized their flexibility in staffing which allowed for effective scaling during peak periods. Overall, clients expressed satisfaction with the cost-effectiveness of the services provided, reinforcing XACT's reputation as a reliable partner.Was this helpful?
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
15% Back Office Outsourcing20% Customer Service Outsourcing20% HR Outsourcing +315% Call Center Services15% Finance & Accounting Outsourcing (FAO)15% Sales OutsourcingFocus Areas
40% Virtual Assistant40% Data Entry & Processing5% Claims Processing +35% Medical Billing Services5% Payment Processing5% Writing & Content Creation OutsourcingSee all 15 projects1840 & Company is a Business Process Outsourcing firm specializing in Back Office Services, including Remote Office Support and Offshore Administrative Services. Reviews highlight their strong project management, adaptability, and responsiveness, with consistent delivery and a notable commitment to client needs, resulting in overwhelmingly positive feedback.
Reviews mention Great team
Clients consistently highlight the exceptional quality and dedication of the team at 1840 & Company. One review emphasizes their 'great culture fit' and alignment with company values, while another praises their thorough communication and understanding of client needs. The overall sentiment reflects a strong appreciation for the team's commitment to delivering high-quality work, with no identified areas for improvement.-
B2B Phone Sales Team Dev & Mgmt for VoIP Telecom Provider
5.0 Jun 21, 2024The engagement from the team was very good. They delivered what was promised on time and with very good results. As we've added business with them, they continue that engagement level and exceed expectations.
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B2B Phone Sales Team Dev & Mgmt for VoIP Telecom Provider
5.0 Jun 21, 2024The level of engagement from their CEO down to their operations/QA team showed they understood sales, outbound sales, telco, and how our business needed to operate immediately.
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Finance & Accounting Outsourcing for Recruitment Services Co
4.5 Sep 5, 2025They're a dedicated team to help with the hiring and onboarding process.
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0 of 1 Back Office Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Call Center Services for Software Company
4.5 — 1840 & Company has been hired by a software company to create a global outreach dialing team. They're responsible for finding the data agents and capturing call disposition based on dials. Read moreWas this helpful?
Industry Experience
1840 & Company has demonstrated expertise across various industries, including Healthcare, eCommerce, Advertising & Marketing, Telecommunications, Software, Financial Services, Manufacturing, Food & Beverages, Retail, and Business Services. Clients commend their recruitment efficiency, quick responsiveness, and high-quality candidate sourcing, leading to significant business growth and improved operational outcomes. Overall sentiment across industries is highly positive, highlighting 1840 & Company's adaptability and effective communication as key strengths.
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Healthcare eCommerce Advertising & marketing Telecommunications Software Financial services Manufacturing Business services Food & Beverages Retail Human ResourcesWas this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Mandarin
- French
- Italian
- German
- Hindi
- Portuguese
- Romanian
This provider is available in 1 time zone:
- Central Standard Time (CST)
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UndisclosedUndisclosed250 - 999
Services provided
10% Back Office Outsourcing50% Call Center Services10% AI Development +310% Conversion Optimization10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
88% Virtual Assistant12% Data Entry & ProcessingSee all 77 projectsSmith.ai is a Business Process Outsourcing (BPO) company specializing in Remote Office Support and Administrative Outsourcing, including services such as call answering and appointment setting. Reviews indicate mixed feedback, with 67% highlighting positive outcomes like thoroughness and effective call handling, while 33% criticize poor customer service and billing issues. Their staff's training and consistency are particularly noted by clients.
1 of 2 reviews are 5 starsLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Smith.ai indicate a mixed sentiment among clients. One IT consultant praised their friendly service and professionalism, noting positive client feedback about the staff. Conversely, a legal practice owner expressed dissatisfaction with the AI chat service, citing inadequate support and poor chatbot performance. While some clients appreciate Smith.ai's value and innovation, others highlight a lack of guidance and project management, suggesting room for improvement in service delivery.Was this helpful?
1 of 1 Virtual Assistant reviews is 5 starsUnknown avg. project costVirtual Assistant Experience
Smith.ai demonstrates strong expertise in Virtual Assistant services, particularly in appointment setting, as evidenced by 100% positive feedback from clients. Reviewers commend their promptness, thoroughness, and effective communication, noting a significant increase in conversion rates. Notably, 100% of clients highlighted the company's responsiveness and attention to detail as key strengths. While one client suggested pricing improvements, they acknowledged the value received, indicating a strong overall impact on project success.
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2 of 3 Back Office Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 3 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Call Center Services for Regenerative Medicine & Therapy Co
5.0 — Smith.ai provides call center services for a regenerative medicine and therapy company. The team is responsible for appointment setting, answering questions, and transferring calls from patients. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Smith.ai as offering good value for money, particularly appreciating their pricing structure which allows for significant cost savings compared to hiring in-house staff. For instance, a law firm reported spending approximately $3,000 per year on Smith.ai versus $25,000 for a full-time receptionist. However, some reviews express concerns about service quality, with instances of calls being marked as spam and inadequate support during setup. Overall, sentiment is mixed, with many clients satisfied with responsiveness and professionalism.Was this helpful?
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
15% Back Office Outsourcing50% Call Center Services20% Customer Service Outsourcing +115% CRM Consulting and SIFocus Areas
100% Virtual AssistantSee all 14 projectsValoris Center provides Back Office Services, including BPO and Administrative Outsourcing. Reviews highlight their effective project management, timely delivery, and strong communication, particularly praising their availability and affordability. Overall, clients express satisfaction with Valoris Center's capability in handling warranty repairs and improving response times, making them a reliable choice for remote office support.
Reviews mention Experienced
The overall sentiment regarding Valoris Center's experience is highly positive. Clients commend their professional team and expertise, noting their effective communication and real-time problem-solving capabilities. Specific feedback highlights the value of their customer satisfaction surveys and lead management services, which enhance customer loyalty and improve lead quality. Clients appreciate Valoris's ability to customize solutions, although some mention initial operational adjustments as a learning curve.-
BPO for Automobile Importer And Distribution Company
5.0 Jan 13, 2023The previous experience and knowledge of Valoris Center, along with their professional team, were most impressive. Their willingness to customize the solution for us was also noteworthy.
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Industry Experience
Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 12 languages:
- English
- Spanish
- Russian
- German
- French
- Italian
- Romanian
- Serbian
- Slovenian
- Bulgarian
- Dutch
- Polish
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +710% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingFocus Areas
16% Virtual Assistant20% Medical Billing Services16% Claims Processing +316% Data Entry & Processing16% Legal Outsourcing16% Writing & Content Creation OutsourcingSee all 23 projectsRemote Team Solutions is a provider of Remote Back Office Solutions and Business Process Outsourcing services, offering a wide array of administrative support for various industries. With positive feedback from all clients, 100% of reviews highlight their project management skills and communication. Clients praise their ability to efficiently manage teams and deliver quality results, making them a reliable partner for administrative outsourcing needs.
Industry Experience
Remote Team Solutions has demonstrated expertise across diverse industries, including Legal, Media, Advertising & Marketing, Real Estate, and Business Services. Clients commend their strong project management, responsive communication, and high-quality staff, particularly for roles in customer service, recruitment, and virtual assistance. Overall sentiment is overwhelmingly positive, with clients noting significant improvements in operational efficiency, team integration, and cost-effectiveness. This provider is well-suited for clients in need of reliable staffing solutions in dynamic environments.
Read All ReviewsSelect Industry to see insights
Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Remote Team Solutions underscores strong value for money, with several reviewers highlighting the company's competitive pricing and high-quality service. For instance, one client noted they achieved a 50% cost reduction by hiring senior recruiters through RTS, while another emphasized that the overall cost was lower than other firms without sacrificing quality. Overall, clients express satisfaction with the balance of cost and service delivery, reinforcing RTS's reputation for providing good value.Was this helpful?
More responsive than most other service providers
Get in TouchRemote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Services provided
35% Back Office Outsourcing35% Call Center Services10% Content Marketing +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
30% Virtual Assistant60% Data Entry & Processing10% Writing & Content Creation OutsourcingSee all 20 projectsOBI Services is a Business Process Outsourcing (BPO) company specializing in data management, administrative outsourcing, and back office services. Across reviews, clients highlight their attention to detail, commitment to accuracy, and ability to enhance operational efficiency. Approximately 90% of reviewers commend their project management, noting timely delivery and proactive communication. They are praised for improving data accuracy and reducing processing errors, making them a reliable partner.
Reviews mention Proactive
The sentiment regarding OBI Services' proactive approach is overwhelmingly positive. Clients have praised their ability to anticipate issues and provide timely suggestions for workflow improvements. For instance, one client highlighted OBI's proactive communication, stating they 'identified potential issues before they became problems.' Another noted their team was 'highly responsive' and 'adaptable to changing requirements,' demonstrating a commitment to client success. Overall, OBI Services is recognized as a dependable partner that delivers quality results while maintaining a proactive stance in project management.-
Back Office Outsourcing for Real Estate Company
5.0 Jun 5, 2025OBI Services demonstrated excellent project management deliverables were consistently on time, communication was clear, and they adapted quickly to changing needs and property cycles. They were proactive and always ready to take initiative.
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Data Entry Services for Linear Generator Technology Company
5.0 Jul 14, 2025OBI Services delivered every update on or ahead of schedule and were very responsive to last-minute changes or additional requests. Communication was clear and proactive throughout. Their attention to detail and commitment to getting the data right stood out.
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Data Entry for B2B Healthcare Supply Chain Platform
5.0 Sep 8, 2025Their project management was excellent; tasks were consistently completed on time, communication was clear and proactive, and they were highly responsive to our needs, quickly addressing any questions or adjustments throughout the project.
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Customer Support Outsourcing for Pet Tracking Company
5.0 Oct 22, 2025OBI Services demonstrated solid project management throughout the engagement. They established clear communication channels and regular check-ins to align on performance goals and timelines. Deliverables were consistently completed on time, and the team was proactive in addressing any emerging issues or workload spikes. They were responsive to feedback, adaptable to changing priorities, and open to implementing process improvements based on our customer experience standards.
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Customer Support Outsourcing for Pet Tracking Company
5.0 Oct 22, 2025What stands out most about OBI Services is their commitment to flexibility and continuous improvement. They quickly adapted to our systems, tone, and workflows, showing genuine interest in understanding our brand and customer expectations. Their team maintained a positive, collaborative attitude, even during high-volume periods, and consistently sought feedback to refine their performance. This proactive mindset and willingness to align closely with our customer happiness philosophy have made them a standout partner compared to other outsourcing providers.
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5 of 5 reviews are 5 stars4 new reviews for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews for OBI Services reflect a strong overall sentiment, highlighting their exceptional attention to detail and commitment to quality. Clients from diverse sectors noted significant improvements in operational efficiency, such as a 40% reduction in response times and over 99% accuracy in data management. Their project management was praised for timely deliveries and proactive communication. Notably, one client appreciated OBI's adaptability to evolving needs, while another suggested enhancing onboarding documentation for larger datasets. Overall, OBI Services is regarded as a reliable partner.Was this helpful?
12 of 12 Back Office Outsourcing reviews are 5 stars11 new reviews for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 12 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Football Media Company
5.0 — OBI Services provided staff augmentation services for a football media company. The team supports the client with IT, administration workload, and media content creation. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.Was this helpful?
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Undisclosed$25 - $49 / hr50 - 249San Antonio, TX
Services provided
100% Back Office OutsourcingFocus Areas
100% Virtual AssistantSee all 23 projectsFreedom Makers Virtual Services is a highly flexible provider of Back Office Services and Administrative Support Services, specializing in remote office solutions. The company consistently receives positive feedback, with 100% of reviewers commending their responsive communication and seamless project management. Clients appreciate their alignment with military values and the ability to tailor support to specific needs without being bound by minimum hour commitments.
Reviews mention Easy to work with
Clients consistently highlight Freedom Makers Virtual Services' ease of collaboration. One client noted their team was 'responsive, kind, and willing to work with me however needed,' while another stated, 'she is very responsive and easy to communicate with.' The onboarding process was described as 'flawless' and 'easy to follow,' reinforcing the overall sentiment that the company is approachable and accommodating in their services.-
Data Entry & Virtual Assistance for Consulting Company
5.0 Dec 9, 2023Absolutely. She is always on time if not one step ahead of me. She is very responsive and easy to communicate with.
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Web Dev & SEO for Brewhouse
5.0 Mar 20, 2023Yes, Ashlee always stays in constant communication with us and gives us notices about any open projects. It's very easy to work with them.
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Back-Office Outsourcing Services for Consulting Company
5.0 Apr 29, 2025They were responsive, kind and willing to work with me however needed.
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9 of 10 Back Office Outsourcing reviews are 5 stars2 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 10 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
VA & Back Office Outsourcing for Communications Firm
5.0 — Freedom Makers Virtual Services provides virtual assistant services for a communications firm. The team has managed calendars and inboxes, coordinated client sessions, and prepared presentation Read moreWas this helpful?
Industry Experience
Freedom Makers Virtual Services has garnered positive feedback across various industries, including Consulting, eCommerce, Legal, Healthcare, and Financial Services. Clients commend their expertise in administrative support, project management, and social media marketing, noting significant time savings and improved operational efficiency. The overall sentiment is favorable, particularly in Consulting and Healthcare sectors, where their flexible workforce model, led by military spouses, resonates well. Potential clients in these industries may find Freedom Makers particularly well-suited for their needs.
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Consulting eCommerce Legal Other industries Advertising & marketing Real estate Other Industry Financial services Healthcare Hospitality & leisure Restaurants Business servicesWas this helpful?
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San Antonio, Texas (2) San Francisco, California (2) Myrtle Beach, South Carolina (1) San Rafael, California (1) Jacksonville, Florida (1) Columbia, Maryland (1) Livermore, California (1) Menlo Park, California (1) Annapolis, Maryland (1) Charlotte, North Carolina (1) Salt Lake City, Utah (1) Philadelphia, Pennsylvania (1) Annandale, Virginia (1) Centreville, Virginia (1) Half Moon Bay, California (1) Glen Mills, Pennsylvania (1)Was this helpful?
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$1,000+< $25 / hr10 - 49Armenia, Colombia
Services provided
15% Back Office Outsourcing20% Recruiting20% Staffing +415% Customer Service Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process OutsourcingFocus Areas
40% Virtual Assistant40% Data Entry & Processing10% Legal Outsourcing +110% Writing & Content Creation OutsourcingSee all 7 projectsSharkhelpers is a Business Process Outsourcing (BPO) company specializing in Offshore Administrative Services and Remote Back Office Solutions. The company's reviews reflect a 100% positive sentiment, with 100% of reviewers highlighting their strong project management and personalized support. Clients commend their adaptability, effective communication, and ability to build high-performing remote teams.
Industry Experience
Sharkhelpers has garnered positive feedback across various industries including Information Technology, Supply Chain, and Advertising & Marketing. In IT, clients praised their efficient recruitment processes and strong project management, leading to successful team expansions. In Supply Chain, they delivered effective sales and marketing support, enhancing client outreach. In Advertising & Marketing, companies noted their ability to source top-quality talent, greatly improving operational efficiency. Overall, Sharkhelpers is noted for their responsiveness, attention to detail, and alignment with client values, making them a strong fit for tech, logistics, and marketing projects.
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Information technology Supply Chain, Logistics, and Transport Advertising & marketing Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently perceive Sharkhelpers as offering excellent value for money, with feedback highlighting their competitive pricing and effective solutions. One client noted, "good value for cost," while another emphasized their "pricing fit our budget." The overall sentiment reflects satisfaction with the quality of candidates provided and the seamless integration of services, suggesting that Sharkhelpers delivers significant value relative to their costs.Was this helpful?
More responsive than most other service providers
Get in TouchSharkhelpers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Colombia Time (COT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Services provided
30% Back Office Outsourcing30% Customer Service Outsourcing25% Sales Outsourcing +115% Finance & Accounting Outsourcing (FAO)Focus Areas
60% Virtual Assistant20% Data Entry & Processing20% Medical Billing ServicesSee all 5 projectsMyOutDesk is a business process outsourcing company specializing in remote back office solutions and virtual office support, offering services such as administrative support and customer service. Overall feedback is highly positive, with clients praising their responsive communication, quality of candidates, and effective project management. Approximately 100% of reviewers highlighted the quality of candidates as impressive and a factor in their satisfaction.
Reviews mention Communicative
Clients consistently highlight MyOutDesk's strong communication skills, noting that their virtual assistants are 'very responsive' and 'communicative and clear.' One client emphasized the effective use of email and video chat for seamless communication. This positive feedback reflects an overall sentiment of satisfaction with the company's ability to maintain open lines of communication, which is crucial for managing complex tasks and priorities.-
Virtual Assistant for In-Home Education Services Company
5.0 Jun 25, 2025We communicate via email and video chat. MyOutDesk is very communicative and clear.
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Industry Experience
MyOutDesk has garnered positive feedback across various industries, including Education, Financial Services, Hospitality & Leisure, and Fitness. Clients highlight their strengths in providing reliable virtual assistance, effective communication, and quick staffing solutions. In Education, they support administrative tasks for in-home services. In Financial Services, their virtual assistants enhance efficiency by handling repetitive tasks. In Hospitality, they streamline operations and customer service, while in Fitness, they assist with administrative duties. Overall, their expertise makes them a strong fit, particularly for businesses requiring administrative and operational support.
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Education Other Industry Hospitality & leisure Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with MyOutDesk's cost-effectiveness and overall value for money. One client highlighted, 'good value for cost,' while another noted significant time savings leading to increased productivity, translating to financial benefits. The company’s rigorous vetting process for virtual assistants is frequently praised, enhancing perceived value. Overall, feedback indicates that clients feel they receive quality services that justify their investment.Was this helpful?
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
10% Back Office Outsourcing80% Customer Service Outsourcing10% Call Center ServicesFocus Areas
10% Virtual Assistant35% Medical Billing Services15% Payment Processing +410% Claims Processing10% Data Entry & Processing10% Legal Outsourcing10% Revenue Cycle ManagementSee all 67 projectsTop Customer Service is a distinguished Business Process Outsourcing provider, specializing in Remote Office Support and Administrative Support Services. With consistently high ratings, 100% of reviews highlight improved response times and increased customer satisfaction, while 75% praise their professional communication and effective project management. The company excels in aligning their services with client needs, delivering reliable and tailored back-office solutions.
19 of 19 Back Office Outsourcing reviews are 5 stars14 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 19 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read moreWas this helpful?
Industry Experience
Top Customer Service has received positive feedback across various industries, including Electric, Home Services, Contracting, Education, Automotive, and Healthcare, highlighting their effective customer support and communication management. Clients from these sectors commend their professionalism, quick response times, and alignment with brand values. Notably, they excel in managing inquiries and appointment scheduling, enhancing customer satisfaction and operational efficiency. This provider is particularly well-suited for businesses seeking to improve customer relations and streamline communication in service-oriented industries.
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Agriculture Non-profit Construction Home Services Electric Financial services Advertising & marketing IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal ContractingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for their excellent value for money, noting that their pricing fit within budgets while delivering high-quality support. For instance, one client highlighted the 'good value for cost' when selecting the service, while another emphasized faster response times and improved customer satisfaction as key outcomes. Overall, the sentiment regarding cost-effectiveness is positive, with clients expressing satisfaction in how the services enhanced their operational efficiencies without compromising on quality.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
15% Back Office Outsourcing50% Call Center Services20% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
100% Virtual AssistantSee all 50 projectsSpecialty Answering Service is a call center service provider known for offering customizable and budget-friendly solutions for businesses of various industries, such as real estate, healthcare, and telecommunications. Approximately 80% of reviewers praise their responsiveness and value for cost, while 60% highlight the effectiveness of their call management and scripting services. Notably, areas for improvement mentioned include enhancing communication skills and online application features.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews indicate that Specialty Answering Service provides effective call answering solutions, with clients noting their responsiveness and project management capabilities. For instance, a client from Lowery Fence & Patio highlighted the positive impact on business operations despite occasional inconsistencies in call handling quality. While the overall sentiment is favorable, there is feedback suggesting a need for improved communication skills among staff. Overall, clients appreciate the value for cost and the quality of service provided.Was this helpful?
Industry Experience
Specialty Answering Service has demonstrated expertise across various industries, including Automotive, Financial Services, Consumer Products, and Healthcare. Clients have praised their responsiveness, effective communication, and ability to enhance operational efficiency. Positive feedback highlights their adaptability in supporting 24/7 customer service, effective call handling, and seamless integration with existing workflows. Overall, the sentiment by industry reflects strong satisfaction, with room for improvement primarily noted in communication skills among operators.
Read All ReviewsSelect Industry to see insights
Automotive Consumer products & services Other Industry Financial services Healthcare Telecommunications Business services Chemicals & Biotechnology Transportation Legal Utilities Advertising & marketing Information technology IT Services Hospitality & leisure Manufacturing Consumer Products Arts, entertainment & music Other industries Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Specialty Answering Service as providing excellent value for their cost. Feedback highlights their competitive pricing, with several clients noting that their budget was a significant factor in choosing the service. For instance, one client mentioned their pricing fit their budget and offered good value, while another emphasized the excellent value for pricing. Overall, clients express satisfaction with the service quality relative to its cost, although a few noted occasional inconsistencies in call handling.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
10% Virtual Assistant20% Payment Processing15% Claims Processing +515% Data Entry & Processing15% Medical Billing Services10% Legal Outsourcing10% Revenue Cycle Management5% Writing & Content Creation OutsourcingSee all 4 projectsROI CX Solutions is a comprehensive customer support and call center management company, offering services such as customer inquiries, issue resolution, and call handling. Their clients consistently highlight their flexibility, responsiveness, and professionalism. With 100% of reviews noting improved operational efficiency and customer satisfaction, and over 80% praising their adaptability, ROI CX Solutions demonstrates consistent positive impact across diverse industries.
Industry Experience
ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors.
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Consumer products & services Medical Hospitality & leisure RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ROI CX Solutions' competitive pricing and strong value for money. One client noted that their pricing fit the budget while providing excellent service, leading to improved operational efficiency and cost reductions. Another client emphasized the good value relative to costs, particularly in managing call center operations effectively. Overall, sentiment regarding cost-effectiveness is positive, with clients appreciating the balance of quality service and affordability.Was this helpful?
More responsive than most other service providers
Get in TouchROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+Undisclosed50 - 249Philadelphia, PA
Services provided
70% Back Office Outsourcing10% Call Center Services10% Content Writing Services +110% Email MarketingFocus Areas
30% Virtual Assistant20% Medical Billing Services10% Claims Processing +410% Data Entry & Processing10% Legal Outsourcing10% Revenue Cycle Management10% Writing & Content Creation OutsourcingSee all 71 projectsTop Virtual Assistant is a Business Process Outsourcing company specializing in Back Office Services, providing Remote Office Support and Administrative Outsourcing. They consistently receive high praise for their professionalism, responsiveness, and reliability, with reviewers highlighting improved organizational efficiency and communication in over 90% of feedback. Many users appreciate the company's cost-effectiveness, with nearly 100% indicating satisfaction with the service quality.
5 of 5 Virtual Assistant reviews are 5 stars4 new reviews for Virtual Assistant in past 6 months$10,000 – $49,000 avg. project costVirtual Assistant Experience
Top Virtual Assistant has received overwhelmingly positive feedback for their virtual assistant services, with 90% of clients reporting improvements in efficiency and satisfaction. Their strengths include effective communication, professionalism, and adaptability to business needs. Key themes include enhanced customer engagement, timely project delivery, and significant operational cost savings. Notably, 80% of reviewers praised their proactive management and training, contributing to a seamless integration into clients' workflows.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.Was this helpful?
More responsive than most other service providers
Get in TouchTop Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
50% Back Office Outsourcing20% Customer Service Outsourcing10% Call Center Services +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
55% Virtual Assistant25% Data Entry & Processing10% Medical Billing Services +25% Claims Processing5% Payment ProcessingSee all 19 projectsThe Hour - Back Office and Virtual Assistant Services specializes in providing comprehensive back office and virtual assistant services, including administrative support and remote office solutions. Their overwhelmingly positive reviews, with 100% of clients praising their timely delivery, organization, and adaptability, highlight their professionalism and efficient communication, making them a valuable asset for business process outsourcing needs.
5 of 5 reviews are 5 stars4 new reviews for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews highlight The Hour - Back Office and Virtual Assistant Services' effectiveness in improving operational efficiency and accuracy for various clients. Clients noted a significant 70% reduction in workload and a 40-50% improvement in task completion timelines. The team is praised for their responsiveness, organization, and seamless communication, with one client appreciating their backup support system at no additional cost. Overall sentiment is overwhelmingly positive, with clients expressing satisfaction and no major concerns for improvement.Was this helpful?
3 of 3 Virtual Assistant reviews are 5 stars1 new review for Virtual Assistant in past 6 months$10,000 – $49,000 avg. project costVirtual Assistant Experience
The Hour - Back Office and Virtual Assistant Services has received overwhelmingly positive feedback, with over 90% of clients expressing satisfaction with their services. Reviewers consistently highlight the team's efficiency, responsiveness, and integration as an extension of their own companies. Specific strengths include a 40-50% improvement in task completion timelines and a 70% reduction in workload, allowing clients to focus on business growth. Clients appreciate the company's culture, training capabilities, and the proactive communication from management.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services for their excellent value for money. Many reviews mention that their pricing fits within budget constraints while delivering high-quality support. For instance, RPM Insurance Agency noted they chose The Hour for their good value, while Westland Benefits emphasized their impressive accuracy and timely delivery at a reasonable cost. Overall sentiment is positive, with clients expressing satisfaction in both cost-effectiveness and service quality.Was this helpful?
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$1,000+< $25 / hr50 - 249Poltava, Ukraine
Services provided
20% Back Office Outsourcing50% Data Annotation Services20% Sales Outsourcing +110% Document Digitization & ManagementFocus Areas
10% Virtual Assistant90% Data Entry & ProcessingSee all 12 projectsTinkogroup is a dedicated provider of Back Office Services, specializing in data validation, enrichment, and classification for businesses seeking reliable Offshore Administrative Services. Across reviews, 100% of clients commend their meticulous attention to detail and efficient project management. Their commitment to quality and proactive error correction consistently ensures high data accuracy and client satisfaction in Administrative Support Services.
Reviews mention Detail-oriented
Overall, client feedback highlights Tinkogroup's exceptional attention to detail and commitment to quality. Clients specifically noted their proactive approach in identifying inconsistencies and their ability to deliver accurate and reliable data outputs. One client remarked on their 'great eye for detail,' while another mentioned their 'great attention to detail and commitment to quality.' The sentiment regarding Tinkogroup's detail-oriented approach is overwhelmingly positive, underscoring their reliability and professionalism throughout various projects.-
Database Enrichment for Web Development Company
5.0 Aug 12, 2024The most impressive aspect of Tinkogroup was their attention to detail and commitment to quality. Their innovative approach really stood out.
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Data Annotation Services for Software Engineering Firm
5.0 Dec 28, 2023Their careful attention to detail is noticeable, showing their commitment to delivering high-quality work. Additionally, their proactive approach of seeking direction when unsure demonstrates a dedication to precision and a desire to go above and beyond expectations.
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Email Mktg & Lead Gen for B2B AI MarTech Company
5.0 Feb 20, 2025What stood out most about Tinkogroup was their attention to detail, data accuracy, and dedication to delivering results. Their data quality was exceptional, with minimal bounce rates and high deliverability. Their expertise in email list-building truly sets them apart.
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Data Processing Services for FinTech Company
5.0 Apr 28, 2025Tinkogroup demonstrates strong project management throughout the engagement. They meet deadlines and respond quickly whenever we need data checked. They also handle manual corrections efficiently, resolving issues without delay. They show great attention to detail and are proactive in finding and fixing errors. They also show a great ability to understand and get up to speed on more complex industry knowledge.
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Data Annotation & Processing for Digital Marketing Company
5.0 Oct 15, 2025They have a great eye for detail and a strong understanding of data quality standards. We especially appreciated how they proactively flagged potential inconsistencies instead of just following the initial brief.
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2 of 2 reviews are 5 starsLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for Tinkogroup reflect a strong sentiment of satisfaction among clients. The Marketing Manager at Elit-Web praised their commitment to quality and timely delivery, noting a significant improvement in outreach efficiency and lead accuracy. Similarly, the Sales Manager at Equinox Dynamics highlighted Tinkogroup's attention to detail and effective communication, which resulted in enhanced data quality. Overall, clients commend Tinkogroup for their professionalism, responsiveness, and the value they add to projects.Was this helpful?
1 of 1 Virtual Assistant reviews is 5 starsLess than $10,000 avg. project costVirtual Assistant Experience
Tinkogroup has received overwhelmingly positive feedback for their Virtual Assistant services, with 100% of reviewers highlighting their professionalism, effective communication, and adaptability. Clients praised their ability to build comprehensive databases and organize executive profiles, demonstrating significant impact on project outcomes. Notably, the seamless integration of data and proactive approach to challenges have established Tinkogroup as a reliable partner, with no reported areas for improvement. Their commitment to quality work has resulted in high client satisfaction.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Tinkogroup's pricing as fitting their budgets and providing good value for the cost. For example, multiple reviews noted that the company's rates aligned well with their financial expectations, leading to high satisfaction. Overall sentiment reflects a strong appreciation for the cost-effectiveness of Tinkogroup's services, with clients expressing that they received quality deliverables that exceeded their initial expectations, while also being budget-friendly.Was this helpful?
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
10% Back Office Outsourcing30% Call Center Services20% Customer Service Outsourcing +220% IT Managed Services20% Sales OutsourcingFocus Areas
15% Virtual Assistant30% Claims Processing30% Payment Processing +125% Data Entry & ProcessingSee all 9 projectsMarKam Solutions is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. With 100% positive feedback, reviewers commend their flexibility, efficient management structure, and ability to integrate seamlessly with client workflows, enhancing Amazon account operations through dedicated virtual assistant teams.
3 of 3 reviews are 5 stars1 new review for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews of MarKam Solutions reflect a strong overall sentiment, highlighting their exceptional project management, responsiveness, and ability to tailor solutions to client needs. Clients praised their effective communication and quick adaptation to changes, with one noting a 50% increase in lead generation. Another remarked on their personal approach and commitment to delivering quality services within budget constraints. No significant areas for improvement were identified, underscoring their reliability and professionalism.Was this helpful?
1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Creative Agency
5.0 — MarKam Solutions provided back-office outsourcing services for a creative agency. The team managed virtual assistants who created and optimized Amazon product listings. They handled recruitment and Read moreWas this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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$25,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Services provided
10% Back Office Outsourcing15% Employer of Record (EOR) Services15% IT Staff Augmentation +515% Recruiting15% Staffing10% Custom Software Development10% Executive Search10% Recruitment Process OutsourcingFocus Areas
10% Virtual Assistant25% Legal Outsourcing20% Data Entry & Processing +420% Payment Processing10% Claims Processing10% Medical Billing Services5% Writing & Content Creation OutsourcingSee all 22 projectsMWDN is a versatile software development and outsourcing company, specializing in providing skilled development teams and technical solutions. Their services are marked by professionalism, flexibility, and effective project management, consistently delivering on time and adapting to the dynamic needs of their clients. Reviews reflect high satisfaction, with over 90% of clients praising MWDN for their cultural fit, value for cost, and quality of deliverables.
Reviews mention Experienced
Clients have expressed a highly positive sentiment regarding MWDN's experience and capabilities. One VP of R&D noted that the assigned developer was 'super experienced' and completed all milestones on time, highlighting excellent communication and project management. The client appreciated the quick availability of a developer who could immediately engage with the project requirements without any learning curves. Overall, feedback indicates satisfaction with MWDN's expertise and timely delivery, suggesting a strong fit for future projects.-
Custom Web App Development for Software Company
5.0 Feb 29, 2024I worked with a developer and did the project management. But their delivery was perfect. Everything was on time and the developer was super experienced. The communication was great too. First of all, the company found an available developer for me in a very short time. Second, I came with a predefined list of tech requirements and the developer had experience with all the relevant tech stack and could jump into the project right away without any learning curves.
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Industry Experience
MWDN has demonstrated expertise across various industries, including eCommerce, financial services, automotive, and advertising & marketing. Clients praised MWDN's professionalism, responsiveness, and ability to deliver high-quality solutions on time. In eCommerce, they efficiently scaled technical teams for data analysis, while in financial services, they integrated seamlessly into existing teams as valued members. Overall, MWDN's strengths lie in software development, technical staffing, and project management, making them a suitable partner across these sectors.
Read All ReviewsSelect Industry to see insights
Software eCommerce Automotive Consumer Products Education Other industries Information technology Human Resources Financial services IT Services Advertising & marketing Gaming Other IndustryWas this helpful?
More responsive than most other service providers
Get in TouchMWDN is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
20% Back Office Outsourcing40% Call Center Services40% Customer Service OutsourcingFocus Areas
20% Virtual Assistant40% Claims Processing40% Data Entry & ProcessingSee all 23 projectsCCIG Group is a Business Process Outsourcing company specializing in Back Office Services and Remote Office Support. They consistently receive high praise for their operational reliability, with a 95% quality rating and customer satisfaction score of 9.1/10. Notably, 100% of reviewers highlight their excellent project management and commitment to customer satisfaction.
Reviews mention Open to feedback
Clients have expressed a strong sentiment regarding CCIG Group's openness to feedback, highlighting their proactive attitude and adaptability. One client noted that CCIG 'actively listened' and proposed tailored solutions, demonstrating a commitment to aligning with evolving business needs. Minor adjustments were needed initially, but the team swiftly and professionally implemented changes, underscoring their willingness to optimize processes based on client input. Overall, the feedback reflects a positive perception of their collaborative approach.-
Customer Service Support for Real Estate Agency
5.0 Aug 21, 2025There were no major issues during the cooperation. Minor adjustments were needed in the early stages to align communication scripts with our brand tone and industry specifics, but CCIG Group implemented changes quickly and professionally. Their openness to feedback and continuous optimization made the process smooth and efficient.
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7 of 8 reviews are 5 stars1 new review for Back Office Outsourcing services$50,000 – $199,999 avg. project costRead 8 Recent ReviewsReviewed 8 times in the past 6 months
In the past six months, CCIG Group has received positive feedback for their exceptional flexibility and responsiveness in customer service projects across various industries. Clients highlighted their impressive performance metrics, such as a 98% call answer rate and successful management of 7,000 calls monthly. Notably, one client praised their ability to quickly adapt to dynamic needs, while another emphasized their commitment to quality and effective collaboration. Overall, sentiment is overwhelmingly positive, with clients expressing high satisfaction and confidence in CCIG Group's capabilities.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships.Was this helpful?
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
10% Back Office Outsourcing30% Recruiting15% Customer Service Outsourcing +415% Sales Outsourcing10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% StaffingFocus Areas
20% Virtual Assistant20% Claims Processing20% Data Entry & Processing +220% Medical Billing Services20% Payment ProcessingSee all 3 projectsStaffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement.
Reviews mention Helpful
The feedback highlights a consistently positive sentiment regarding Staffwiz LLC's helpfulness. Clients emphasized their effective communication and flexibility in addressing unique needs, stating they are 'very helpful and a pleasure to work with.' Additionally, the company was praised for providing great value for the price and for successfully supporting the client's objectives, including talent acquisition and project management. Overall, the reviews reflect satisfaction with the collaboration and outcomes achieved.-
Recruiting Services for Education Software Company
4.5 Jan 15, 2025Staffwiz LLC is very helpful and a pleasure to work with. They are flexible to the unique needs of our company, showcasing their commitment to client satisfaction. This adaptability and willingness to assist make them stand out as a service provider.
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Industry Experience
Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
Read All ReviewsSelect Industry to see insights
Healthcare Education eCommerceWas this helpful?
More responsive than most other service providers
Get in TouchStaffwiz LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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Undisclosed< $25 / hr10 - 49Pune, India
Services provided
40% Back Office Outsourcing20% Document Digitization & Management10% AI Development +410% Customer Service Outsourcing10% Sales Outsourcing5% Transcription5% TranslationFocus Areas
15% Virtual Assistant55% Data Entry & Processing10% Claims Processing +210% Legal Outsourcing10% Medical Billing ServicesSee all 7 projectsStrong Vision Data Processing is an Offshore Back Office and Business Process Outsourcing company specializing in Administrative Support Services such as data entry, PDF redaction, and spreadsheet management. Their reviews are overwhelmingly positive, highlighting their organizational skills, cost-effectiveness, and timely project delivery, with 100% of reviewers praising their efficiency and responsiveness.
Reviews mention Trustworthy
The feedback from clients reflects a strong sentiment of trustworthiness towards Strong Vision Data Processing. One client noted, 'I’ve grown to trust the quality of results they deliver over the years,' emphasizing their reliability and the absence of errors in their work. Additionally, the client praised their responsiveness and timely delivery, stating, 'They always meet deadlines or deliver way before the set deadline.' Overall, clients express confidence in their capabilities and consistent performance.-
Web Content Transfers for Production Company
5.0 Oct 11, 2018I’ve grown to trust the quality of results they deliver over the years. There’s no need for me to look it over to make sure it is correct. Strong Vision Data Processing has exceeded my expectations every time I’ve utilized their services.
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Web Content Transfers for Production Company
5.0 Oct 11, 2018Strong Vision Data Processing is very responsive in our email communication. Their attention to detail is impeccable. There hasn’t been a single time when they’ve made a mistake.
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1 of 1 reviews is 5 stars1 new review for Back Office Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for Strong Vision Data Processing highlights their exceptional project management and timely delivery of services. Clients appreciate their efficiency in handling data entry and redaction tasks, noting their responsiveness and cost-effectiveness. One client emphasized their organizational skills and ability to meet urgent requests without compromising quality. Overall, the sentiment is overwhelmingly positive, with no reported areas for improvement.Was this helpful?
1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Data Entry Services for Economic Consulting Company
5.0 — Strong Vision Data Processing has provided data entry services for an economic consulting company. The team has manually entered data from PDF records into Excel templates and redacted sensitive Read moreWas this helpful?
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
19% Back Office Outsourcing41% Call Center Services29% Customer Service Outsourcing +111% Sales OutsourcingFocus Areas
10% Virtual Assistant25% Data Entry & Processing20% Claims Processing +320% Medical Billing Services15% Payment Processing10% Revenue Cycle ManagementSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company specializing in Back Office Services and Business Process Outsourcing. The reviews highlight a 100% positive feedback rate, emphasizing their ability to enhance customer support, streamline operations, and maintain high service quality. Many reviewers, approximately 80%, appreciated their commitment to quality and seamless integration with internal teams.
Reviews mention High-quality work
Clients have consistently praised ContactPoint 360 for delivering high-quality work, noting their effective management of customer interactions and back-office tasks. A Sales Manager from Vincario highlighted their 'commitment to quality' and the seamless integration of their team, likening the experience to working with an in-house team. Additionally, measurable improvements in support response times and positive customer feedback further underscore the company's dedication to high standards.-
Customer Support/Back-Office Services for Data Solutions Co
5.0 Jan 13, 2026Support response times improved, customer feedback became more positive, and overall ticket resolution was more consistent. Deliverables were met on time, and the team was responsive whenever we needed changes or additional support. Their commitment to quality and their ability to quickly align with our processes stood out. It felt like working with an in-house team rather than an external vendor.
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3 of 4 reviews are 5 stars4 new reviews for Back Office Outsourcing servicesLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews for ContactPoint 360 indicate a strong overall sentiment, with clients praising their effective project management and responsive communication. For instance, a Sales Manager noted improved support response times and positive customer feedback, while a UX UI Designer highlighted their adaptability as a team extension. Clients appreciated timely deliverables and the quality of service, though some suggested enhanced reporting details could further improve collaboration. Overall, the experiences have been largely positive, reflecting a commitment to quality and client satisfaction.Was this helpful?
Industry Experience
ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.Was this helpful?
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$5,000+$25 - $49 / hr10 - 49Downers Grove, IL
Services provided
10% Back Office Outsourcing30% Custom Software Development15% Mobile App Development +510% API Development10% Cloud Consulting & SI10% E-Commerce Development10% IT Strategy Consulting5% AI DevelopmentFocus Areas
40% Virtual Assistant40% Data Entry & Processing10% Payment Processing +110% Writing & Content Creation OutsourcingSee all 4 projectsProfusion Systems is a versatile IT solutions provider specializing in custom software development, cloud infrastructure, and API integration. Feedback from their clients highlights a strong emphasis on timely delivery, effective communication, and the ability to tailor complex solutions to diverse needs. Approximately 100% of the reviews commend their project management skills, adaptability, and budget compliance, underscoring their capacity to handle projects of varying scales and requirements efficiently.
Industry Experience
Profusion Systems has demonstrated expertise across diverse industries including Food & Beverage, Nonprofit, and Retail. In Food & Beverage, they excelled in creating custom platforms and API integrations, enhancing operational efficiency. In the Nonprofit sector, they provided robust website support and cloud infrastructure, meeting project objectives without delay. Their work in Retail involved developing intricate applications that streamlined operations for large-scale food services. Overall, clients commend their responsiveness, project management, and ability to deliver tailored solutions effectively.
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Food & Beverage Nonprofit RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Profusion Systems' pricing and value for money. One client noted that their 'pricing fit our budget' and highlighted 'good value for cost.' Another stated that Profusion 'delivered on time and on budget,' emphasizing the positive return on investment. Overall, clients appreciate the company's ability to provide high-quality solutions while remaining flexible and responsive, often exceeding expectations without escalating costs.Was this helpful?
More responsive than most other service providers
Get in TouchProfusion Systems is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+Undisclosed250 - 999New York, NY
Services provided
35% Back Office Outsourcing35% Sales Outsourcing15% Data Annotation Services +115% Demand Generation MarketingFocus Areas
25% Virtual Assistant75% Legal OutsourcingSee all 12 projectsExeco is a digital marketing agency specializing in SEO, content creation, social media management, and comprehensive marketing strategy execution. Feedback highlights Execo's operational excellence, with 100% of reviews mentioning their timely delivery and high quality of service. Clients consistently praise their personable and competent team, with no areas for improvement noted.
Reviews mention Great project management
Clients have consistently praised Execo for their excellent project management, citing that all tasks had clear ownership and deadlines, which were met 100% of the time. One client highlighted the effectiveness of weekly calls to discuss project details, indicating a structured and responsive approach. Another client noted their professionalism and attentiveness, contributing to a seamless experience. Overall, the sentiment reflects a high level of satisfaction with Execo's project management capabilities.-
SEO, Content Dev, SMM & Email Mktg for B2B IT Services Co
5.0 Sep 11, 2024Execo's project management is excellent: Every task has a clear owner & a deadline, and those deadlines have been met 100% of the time. We have weekly calls to discuss project details and clarify items as needed. The project management function feels exactly as you would hope and expect.
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Inside Sales Expertise & Process for Legal Tech Startup
5.0 Aug 19, 2020They were excellent. They’re very professional and good at project management. Their people are very attentive, and they’re amazing at that. We communicated through phone calls, Zoom, and Slack.
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Industry Experience
Execo has demonstrated strong expertise primarily in the IT Services, Software, Healthcare, Education, Design, and Legal industries. Reviews indicate a high level of satisfaction due to their operational excellence, strategic marketing capabilities, and effective project management. Clients commend Execo for personalized service, timely deliverables, and measurable outcomes, such as increased leads and improved SEO. Overall sentiment reflects confidence in Execo's ability to enhance marketing strategies and drive results across diverse sectors.
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IT Services Software Healthcare Education Design LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback on Execo highlights their competitive pricing and exceptional value for money. Clients noted that Execo's services fit within their budgets while delivering high-quality results. One client emphasized that their pricing was a key factor in selecting Execo, stating it fit their budget perfectly. Another client appreciated the operational excellence and commitment to success, indicating that the value received exceeded expectations. Overall, clients express high satisfaction with the return on investment from their engagements with Execo.Was this helpful?
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This provider is fluent in 1 language:
- English
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$10,000+$25 - $49 / hr10 - 49L'viv, Ukraine
Services provided
10% Back Office Outsourcing20% IT Staff Augmentation15% Recruiting +515% Staffing10% Custom Software Development10% Employer of Record (EOR) Services10% PEO/Employee Leasing10% Web DevelopmentFocus Areas
35% Virtual Assistant25% Payment Processing20% Writing & Content Creation Outsourcing +210% Claims Processing10% Data Entry & ProcessingSee all 14 projectsEchoGlobal, a versatile staffing and software development company, excels in providing full-stack and DevOps engineers across various industries. Their services are highly praised, with 100% of reviews highlighting their professionalism, effective communication, and seamless integration into clients’ teams. EchoGlobal is often chosen for their competitive pricing and alignment with client values, with no significant areas for improvement noted by any reviewers.
Reviews mention Reliable
Clients consistently express high satisfaction with EchoUA's reliability, noting their commitment to delivering on promises. One client emphasized that nothing is promised without being delivered, highlighting their dependable nature. The founder of Travel Guide Platform remarked on the ease of communication and the supportive role EchoUA played in their project, ultimately achieving their main objective of having a dedicated developer. Overall, the sentiment surrounding reliability is overwhelmingly positive.-
Feature Dev for Travel Guide Platform
4.5 Apr 19, 2018They are very personable, friendly, easy to work with, and have a 'small' approach—in a positive sense. The owner even came to London to meet with us. Nothing is promised, then not delivered; they're reliable.
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Industry Experience
EchoGlobal has demonstrated strong expertise in IT Services, Consulting, Software, Gaming, Information Technology, Telecommunications, and Human Resources. Clients praised their exceptional problem-solving capabilities, efficient project management, and high-quality candidate selection, leading to faster project completions and successful team augmentations across various sectors. Overall, sentiment towards EchoGlobal is highly positive, particularly in IT Services and Consulting, indicating a strong alignment with businesses seeking reliable technical support and recruitment solutions.
Read All ReviewsSelect Industry to see insights
IT Services Consulting Software Gaming Information technology Hospitality & leisure Telecommunications Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend EchoGlobal for their competitive pricing and the value they deliver. Feedback highlights that EchoGlobal's pricing aligns well with client budgets, providing high-quality services without compromising on standards. One client noted, 'Pricing fits our budget,' while another emphasized, 'Good value for cost.' Overall, the sentiment reflects satisfaction with the cost-to-value ratio, with clients appreciating the quality of work delivered for the investment made.Was this helpful?
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This provider is fluent in 5 languages:
- English
- Ukrainian
- Estonian
- Polish
- Turkish
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$1,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Services provided
30% Back Office Outsourcing15% Call Center Services10% Finance & Accounting Outsourcing (FAO) +510% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingFocus Areas
20% Virtual Assistant15% Data Entry & Processing15% Writing & Content Creation Outsourcing +510% Claims Processing10% Legal Outsourcing10% Medical Billing Services10% Payment Processing10% Revenue Cycle ManagementSee all 7 projectsSolvo Global is a Business Process Outsourcing (BPO) company specializing in Back Office Services, providing Offshore Administrative Services and Remote Office Support. The company receives highly positive feedback, with clients praising its unmatched talent pool, professionalism, and cost-effective solutions. Solvo Global is lauded for exceeding expectations in project management and offering high-quality, customized support.
Reviews mention Detail-oriented
Clients have consistently praised Solvo Global for their detail-oriented approach, highlighting their management's commitment to understanding business needs. One client noted, "What impresses us most about Salvo is the quality of the employees and the detail to service the management offered." This sentiment reflects a strong overall approval of Solvo's meticulous attention to client requirements and effective staff training, resulting in seamless integration and high-quality service delivery.-
Outsourced Staff for Insurance Company
5.0 May 15, 2020What impresses us most about Salvo is the quality of the employees and the detail to service the management offered and continues to offer our company. They take the time to learn your business and needs and cater their staff to meet those needs, as opposed to just throwing bodies at the problem.
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1 of 1 Back Office Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Business Consulting & Recruiting Servies for Booking Agency
5.0 — Solvo Global provides business consulting and recruiting services for a booking agency. The team manages candidates' interviews and supports the client in the hiring and scaling process. Read moreWas this helpful?
Industry Experience
Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business servicesWas this helpful?
More responsive than most other service providers
Get in TouchSolvo Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Services provided
20% Back Office Outsourcing20% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO) +810% IT Staff Augmentation10% Other Digital Marketing5% Content Marketing5% Data Annotation Services5% HR Outsourcing5% IT Managed Services5% PEO/Employee Leasing5% Recruitment Process OutsourcingFocus Areas
15% Virtual Assistant85% Data Entry & ProcessingSee all 18 projectsBooth & Partners is a Business Process Outsourcing company specializing in Remote Administrative Support Services and Offshore Administrative Solutions. Overall, they receive positive reviews, with clients highlighting their customer-focused approach and adaptability. About 80% of reviewers commend their efficiency and support, while areas for improvement include optimizing operational costs and enhancing feedback processes.
Reviews mention Helpful
Clients have expressed high satisfaction with Booth & Partners, highlighting their responsiveness and commitment to customer service. One client noted the company's ability to help them scale effectively and cost-efficiently, emphasizing a positive ongoing partnership. The client praised their client services manager, Ida, for her exceptional support. Overall, the sentiment is overwhelmingly positive, with clients recommending Booth & Partners as a valuable extension of their teams.-
Employer of Record Services for Technology Company
5.0 Oct 3, 2024Booth & Partners is a customer-focused organization, and we feel well supported by all their team members. Booth & Partners is responsive to our needs and has helped us access the talent we were looking for in Manila and scale our team in a cost-effective way. Finding talent in all locations can be challenging, and Booth & Partners has helped us find the resources we needed.
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2 of 2 Virtual Assistant reviews are 5 stars$10,000 – $49,000 avg. project costVirtual Assistant Experience
Booth & Partners has received predominantly positive feedback for their Virtual Assistant services, with 90% of reviews indicating satisfaction with the quality and responsiveness of their professionals. Clients value the promptness and efficiency of the team, with 80% highlighting effective onboarding and ongoing support. Notably, one client emphasized the significant impact their virtual assistant had on operations, transforming internal processes. A minor concern was noted regarding early communication issues, which were addressed satisfactorily. Overall, Booth & Partners demonstrates expertise and reliability in delivering virtual administrative support.
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6 of 8 Back Office Outsourcing reviews are 5 stars4 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 8 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back-Office Outsourcing for Environmental Nonprofit
4.0 — Booth & Partners provides ongoing back-office support for an environmental nonprofit. The team assists with email support, document review, and invoice tracking to help the client expand their Read moreWas this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Filipino
This provider is available in 12 time zones:
- Middle East Time (MET)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Services provided
15% Back Office Outsourcing15% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO) +415% HR Outsourcing15% IT Staff Augmentation15% Staffing10% Call Center ServicesFocus Areas
20% Virtual Assistant20% Data Entry & Processing20% Legal Outsourcing +220% Payment Processing20% Writing & Content Creation OutsourcingSee all 11 projectsOutsourced is a Business Process Outsourcing company specializing in Offshore Back Office and Administrative Support Services. With a strong focus on cost-effective solutions and excellent communication, 100% of reviewers praise their ability to manage offshore teams efficiently and deliver high-quality results over long periods. Their responsiveness and team management are particularly highlighted by clients.
1 of 1 Virtual Assistant reviews is 5 starsUnknown avg. project costVirtual Assistant Experience
Outsourced has received positive feedback for its Virtual Assistant services, with 85% of clients expressing satisfaction with talent acquisition and project management. Clients highlight strengths in communication, responsiveness, and value for cost. Notably, 70% mention the expertise of the team as a significant advantage. However, 15% of reviews note concerns about personnel turnover. Overall, clients appreciate the high-quality service and the company's ability to meet time-sensitive deliverables effectively.
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Industry Experience
Outsourced has demonstrated significant expertise across multiple industries, including Legal, Telecommunications, eCommerce, Engineering, Information Technology, Arts, Entertainment & Music, Consulting, and Media. Clients consistently commend their timely project delivery, effective communication, and adeptness at understanding industry-specific needs. Their strengths notably lie in software development, recruitment, and technical support, with positive sentiment across all sectors suggesting they are well-suited for clients seeking comprehensive staffing and development solutions.
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Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express high satisfaction regarding Outsourced's cost and value for money. Multiple reviews highlight that the pricing aligns well with budgets, with one client specifically noting, 'Good value for cost.' Another mentioned their ability to recruit effectively within budget constraints. Overall sentiment reflects appreciation for the quality of services provided relative to expenses, emphasizing that Outsourced delivers strong outcomes without exceeding financial limits.Was this helpful?
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$1,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Services provided
60% Back Office Outsourcing20% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)Focus Areas
10% Virtual Assistant70% Data Entry & Processing10% Claims Processing +25% Medical Billing Services5% Payment ProcessingSee all 2 projectsOWORKERS is a BPO company specializing in document verification and app monitoring services across various regions. Reviews indicate a high level of satisfaction with their problem-solving abilities and quick feedback, with 100% of reviewers highlighting their effective communication and decision-making. Clients appreciate their ownership and dedication, with no significant areas for improvement mentioned.
Reviews mention Efficient
Clients have consistently highlighted OWORKERS' efficiency in project execution. One review noted their ability to quickly set up a BPO team within three weeks, emphasizing their quick feedback and decision-making capabilities. The client appreciated the effective problem-solving skills demonstrated throughout the engagement, indicating a strong overall sentiment regarding OWORKERS' efficiency in delivering timely and effective solutions.-
BPO Services for RegTech Company
4.0 Sep 27, 2022The BPO team was partly set up during 3 weeks, for it was the main goal to achieve at the first stage. The ability to solve problems quickly and effectively quick feedback and decision making was most impressive. We're satisfied with their current service so far.
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Industry Experience
OWORKERS has received positive feedback across the IT Services and Information Technology industries. Clients commend their expertise in establishing BPO teams for document verification and app monitoring, highlighting strengths in problem-solving, quick feedback, and operational efficiency. The overall sentiment reflects satisfaction with their ability to enhance service quality and monitoring effectiveness, making them a suitable partner for companies in need of robust support in these sectors.
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IT Services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend OWORKERS for their competitive pricing and value for money, noting that cost-effectiveness was a key factor in their selection process. One client highlighted their ability to solve problems quickly and effectively, while another praised their ownership and dedication to service quality. Overall, feedback indicates satisfaction with the balance of cost and service quality, reinforcing OWORKERS' reputation as a valuable partner.Was this helpful?
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This provider is fluent in 13 languages:
- English
- Spanish
- Russian
- Portuguese
- German
- French
- Turkish
- Cantonese
- Italian
- Polish
- Ukrainian
- Romanian
This provider is available in 10 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
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$5,000+< $25 / hr50 - 249San Antonio, TX
Services provided
10% Back Office Outsourcing30% Finance & Accounting Outsourcing (FAO)15% Sales Outsourcing +510% Customer Service Outsourcing10% HR Outsourcing10% Recruiting10% Staffing5% Recruitment Process OutsourcingFocus Areas
20% Virtual Assistant20% Data Entry & Processing20% Payment Processing +420% Writing & Content Creation Outsourcing10% Claims Processing5% Legal Outsourcing5% Medical Billing ServicesSee all 21 projectsHire With Near is a recruitment agency that specializes in sourcing and vetting candidates from Latin America. They receive overwhelmingly positive feedback, with around 90% of reviewers praising their efficient communication, professionalism, and the quality of candidates. Many reviewers highlight their ability to align with company culture and values, with 40% specifically mentioning this aspect.
10 of 13 reviews are 5 starsLess than $10,000 avg. project costRead 13 Recent ReviewsReviewed 13 times in the past 6 months
Recent reviews of Hire With Near reflect a strong overall sentiment, highlighting their effective recruitment processes and responsive communication. Clients appreciated the quick turnaround in candidate sourcing, with one noting they hired a marketing manager within two weeks. Feedback emphasized the quality of candidates and the team's professionalism. Notably, a client mentioned that their project management was organized and proactive, while another praised the collaborative approach that facilitated seamless integration of new hires. Areas for improvement were rarely identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Hire With Near's competitive pricing and strong value for money. One client noted that their pricing fit their budget while providing good value for the cost. Another emphasized a 60% cost savings compared to hiring locally, without sacrificing quality. Overall, the sentiment is overwhelmingly positive, with clients noting that the combination of speed, quality candidates, and effective communication justifies the investment in their services.Was this helpful?
More responsive than most other service providers
Get in TouchHire With Near is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Portuguese
This provider is available in 6 time zones:
- Brazil Eastern Time (BET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
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$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
30% Back Office Outsourcing40% Call Center Services30% Customer Service OutsourcingFocus Areas
35% Virtual Assistant65% Data Entry & ProcessingSee all 10 projectsSix Eleven Global Services is a Business Process Outsourcing (BPO) company offering Offshore Back Office and Remote Office Support services. Clients commend their professionalism, effective communication, and impressive accuracy rates, with over 95% accuracy achieved. Reviewers consistently highlight their responsiveness and cost-effective solutions, with no negative feedback reported across the board.
Reviews mention Communicative
Clients consistently praise Six Eleven Global Services for their effective communication and responsiveness. One client noted that the team provides timely replies and actively engages in discussions, stating, 'Six eleven always replies on time' and 'communicate actively & politely for any changes.' Another highlighted the ease of communication, remarking on their friendly and responsive nature. Overall, the sentiment regarding their communicative abilities is overwhelmingly positive, indicating a strong alignment with client needs.-
BPO Services for Logistics & Supply Chain Company
5.0 Apr 25, 2023Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.
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BPO Services for Telecommuniactions & IT Services Company
4.5 Feb 15, 2023Working with six eleven is very easy. They’re very responsive and friendly, and they’re always there for us when we need them. Their entire team, including their CEO, is very communicative and provides fast responses. We have a call with the CEO every three months to talk about QA and process improvements.
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2 of 2 Back Office Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
BPO Services for Logistics & Supply Chain Company
5.0 — six eleven global services provides BPO services for a logistics and supply chain company. The team is tasked with acquiring the project requirements, employing appropriate agents, and training Read moreWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Services provided
10% Back Office Outsourcing25% Customer Service Outsourcing20% AI Development +320% Sales Outsourcing15% Call Center Services10% Content Moderation ServicesFocus Areas
20% Virtual Assistant40% Revenue Cycle Management20% Data Entry & Processing +120% Medical Billing ServicesSee all 5 projectsSummitNext is a recruitment and staffing agency known for its proficiency in finding niche talent and managing employee services. The company has garnered a high level of satisfaction, with reviews highlighting their timely delivery, quality candidate sourcing, and adaptability to client needs. Approximately 80% of reviewers praised SummitNext for their responsiveness and professionalism. No significant areas for improvement were frequently noted.
Reviews mention Flexible
Clients have consistently praised SummitNext for their flexibility in adapting to evolving staffing needs, demonstrating an ability to adjust their approach effectively. One HR Director noted their impressive adaptability and proactive communication, which ensured timely updates and alignment with the client's requirements. Overall, the sentiment regarding flexibility is highly positive, with clients appreciating SummitNext's responsiveness and commitment to meeting their specific needs.-
Employee Mgmt & Recruitment Services for FinTech Company
5.0 Sep 24, 2023SummitNext demonstrated flexibility in adapting to our evolving staffing needs, showcasing their ability to adjust their approach accordingly. The ability to adapt and align with our needs was most impressive. Their consistent communication and proactiveness to ensure updates are given on time further highlight their adaptability.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SummitNext's competitive pricing and strong value for money. One client noted their 'good value for cost,' while another emphasized that SummitNext's pricing 'fits our budget.' Additionally, feedback reflects satisfaction with the quality of service provided relative to costs, as seen in the remark about 'cost-efficiency' and 'long-term value.' Overall, the sentiment regarding the company's pricing structure is positive, with room for improvement suggested as company needs increase.Was this helpful?
More responsive than most other service providers
Get in TouchSummitNext is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 11 languages:
- Mandarin
- English
- Russian
- Japanese
- Korean
- Cantonese
- Tamil
- Urdu
- Ukrainian
- Thai
- Filipino
This provider is available in 1 time zone:
- Universal Coordinated Time (UTC)
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
15% Back Office Outsourcing65% Customer Service Outsourcing15% Call Center Services +15% Sales OutsourcingFocus Areas
35% Virtual Assistant30% Writing & Content Creation Outsourcing20% Payment Processing +115% Data Entry & ProcessingSee all 47 projectsEverHelp is a Business Process Outsourcing provider specializing in Remote Back Office Solutions and Administrative Support Services. With a 100% positive feedback rate, clients commend EverHelp for its exceptional project management, timely delivery, and ability to provide scalable support while maintaining high-quality service. Their cost-efficient solutions and alignment with company values are consistently highlighted by reviewers.
4 of 4 reviews are 5 starsLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the past six months, client feedback for EverHelp has been overwhelmingly positive, highlighting their effective multilingual support and structured project management. Notably, one client reported a 40% reduction in unresolved tickets and improved customer satisfaction during peak periods, while another saw response times drop to under one minute. Clients praised EverHelp's adaptability and proactive problem-solving, although a few noted initial challenges with complex scenarios. Overall, EverHelp is recognized for enhancing customer support efficiency and communication.Was this helpful?
8 of 8 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 8 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Fitness Apparel Company
5.0 — EverHelp provided customer support services for a fitness apparel company. The team built and managed a support team across email, in-app chat, and social media channels, and handled payment Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend EverHelp for their competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and highlighted their 'good value for cost.' Another remarked on how EverHelp's services allowed for cost-efficient scaling while maintaining quality, stating, 'Their involvement has made our scaling process more cost-efficient.' Overall, the sentiment across reviews reflects satisfaction with the affordability and effectiveness of the services provided.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Sibulan, Philippines
Services provided
30% Back Office Outsourcing50% Customer Service Outsourcing10% Content Moderation Services +110% Data Annotation ServicesFocus Areas
25% Virtual Assistant25% Claims Processing25% Data Entry & Processing +220% Payment Processing5% Legal OutsourcingSee all 1 projectsSmiles On Demand is a customer support and sales service provider, known for managing phone support, live chat, email inquiries, and outbound sales calls. The company receives 100% positive feedback, with clients noting their professionalism and efficient project management. Smiles On Demand has notably improved client satisfaction scores and has consistently resolved support tickets within three days.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Smiles On Demand has received positive feedback for their customer support services. Clients noted their professionalism, effective communication, and timely resolution of support tickets, which improved customer satisfaction scores significantly. One client highlighted their impressive project management, stating that all inquiries were handled promptly and efficiently. Overall, sentiment is highly favorable, with no reported areas for improvement.Was this helpful?
Industry Experience
Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Smiles On Demand's cost-effectiveness, noting that their services provide significant value for money. One client highlighted their impressive customer support capabilities, stating that all tickets were resolved swiftly, leading to improved satisfaction scores. Additionally, the professionalism and timely delivery of services were frequently mentioned as key strengths, reinforcing the overall sentiment that the company offers competitive pricing relative to the quality of service provided.Was this helpful?
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$1,000+< $25 / hr250 - 999Las Vegas, NV
Services provided
30% Back Office Outsourcing35% Call Center Services35% Customer Service OutsourcingFocus Areas
100% Virtual AssistantSee all 6 projectsTele-Help-Ing is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. Clients consistently praise their timely delivery and proactive communication, and 100% of reviewers highlighted their efficiency in automating workflows and scaling operations. Additionally, Tele-Help-Ing's alignment with client values and budget was frequently mentioned as a key advantage.
Reviews mention Adaptable
Clients express high satisfaction with Tele-Help-Ing's adaptability, highlighting their responsiveness to changing project requirements and patient volume fluctuations. One client noted their ability to modify call scripting and escalation thresholds effectively, which has been crucial during peak periods. Additionally, Tele-Help-Ing's proactive approach in identifying potential compliance risks and suggesting improvements demonstrates their commitment to enhancing operational efficiency. Overall, the sentiment is overwhelmingly positive regarding their adaptability and responsiveness to client needs.-
Call Center Services for Healthcare Company
5.0 Jul 11, 2025Tele-Help-Ing has adapted well to changes in scope, including modifications to call scripting, escalation thresholds, and patient communication workflows. This adaptability has been especially valuable when patient volumes fluctuate or when we need more granular reporting. The team has demonstrated initiative in identifying potential quality and compliance risks before they become issues.
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2 of 2 Virtual Assistant reviews are 5 stars2 new reviews for Virtual Assistant in past 6 monthsLess than $10,000 avg. project costVirtual Assistant Experience
Tele-Help-Ing has received overwhelmingly positive feedback from clients utilizing their Virtual Assistant services, with 100% of reviewers expressing satisfaction. Clients particularly praise their effective communication, quick project delivery, and alignment with company values. Notable outcomes include a doubling of revenue and efficient workflow optimization. Areas for improvement were not identified, highlighting the company's strong performance and expertise in providing valuable support to businesses.
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1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Software Company
5.0 — Tele-Help-Ing provided staff augmentation services for a software development company. The team provided a virtual assistant (VA) to manage emails, calendars, document reviews, and more. Read moreWas this helpful?
$1,500 4 year degree, C1 English Marketing, Admin, Ops $1,750 Master degree, C1 English, Accountant, Lawyer, Ops $2,000 Native English 4 Year Degree All Roles, U.S CitizView PackagesProfessional Support Package
Full-time, bilingual virtual assistant based in Mexico for admin, client support, operations, marketing, and back-office tasks. Trained in U.S. standards. Dedicated, affordable, and no long-term contract. Ideal for finance, legal, and business ops.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
20% Back Office Outsourcing25% Customer Service Outsourcing25% Sales Outsourcing +410% Demand Generation Marketing10% Email Marketing5% Business Consulting5% Call Center ServicesFocus Areas
25% Virtual Assistant25% Payment Processing25% Writing & Content Creation Outsourcing +310% Data Entry & Processing10% Medical Billing Services5% Claims ProcessingSee all 6 projectsCOLD CALL CREW (SMC-PRIVATE) LIMITED provides Remote Back Office Support and Business Process Outsourcing services, including appointment setting and vendor onboarding. Reviews indicate 100% satisfaction, praising their responsiveness, ability to work seamlessly across borders, and effectiveness in tasks like web research and cold calling, making them a valuable asset for any company seeking offshore administrative services.
Reviews mention Trustworthy
Clients express a strong sentiment of trustworthiness towards COLD CALL CREW (SMC-PRIVATE) LIMITED, highlighting their timely delivery and proactive communication. One client noted, "Trust them, and you'll get results," emphasizing their reliability. Additionally, the positive feedback on their ability to increase sales and the seamless communication process reinforces the perception of the company as a dependable partner in business services.-
Outsourced Call Center & Sales for Business Services Company
5.0 Jul 14, 2025COLD CALL CREW (SMC-PRIVATE) LIMITED delivers on time, stays on budget, and communicates well. We like how COLD CALL CREW (SMC-PRIVATE) LIMITED communicates and responds; they don't wait for us to contact them if something happens. COLD CALL CREW (SMC-PRIVATE) LIMITED takes the time to get a response from us.
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1 of 1 Back Office Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Support for Corporate Catering Solutions Firm
5.0 — Cold Call Crew provides back office support for a corporate catering solutions firm. The team handles appointment setting, vendor onboarding, and web research. Read moreWas this helpful?
Industry Experience
COLD CALL CREW (SMC-PRIVATE) LIMITED has received positive feedback across various sectors, notably in Information Technology, Business Services, and other industries. Clients appreciate their lead generation and appointment-setting capabilities, which have significantly increased sales and client engagement. The company is commended for its consistency, effective communication, and tailored approach. Overall, businesses seeking expertise in sales outsourcing and customer outreach will find COLD CALL CREW a suitable partner.
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Business services Information technology Other industriesWas this helpful?
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This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
10% Back Office Outsourcing25% Customer Service Outsourcing25% Market Research +415% Call Center Services10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
40% Virtual Assistant25% Legal Outsourcing15% Data Entry & Processing +310% Claims Processing5% Medical Billing Services5% Payment ProcessingSee all 48 projectsCallZent is a versatile software development and customer support company known for delivering customized technological solutions and call center services. Feedback from reviews highlights their strong project management skills, with 100% of reviewers noting their responsiveness and ability to meet deadlines. CallZent impresses with their deep understanding of various industries, leading to seamless integrations and tailored solutions that enhance business operations and customer satisfaction.
1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for CallZent highlight their exceptional project management and tailored software solutions. Clients praise their thorough understanding of business needs, resulting in streamlined operations and improved efficiency. One insurance company noted a significant reduction in manual errors and faster processing times after implementing CallZent's custom system. The team's proactive communication and timely delivery further enhance client satisfaction, with no reported areas for improvement. Overall, the sentiment is highly positive, reflecting strong performance and value.Was this helpful?
Industry Experience
CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
Read All ReviewsSelect Industry to see insights
Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.Was this helpful?
More responsive than most other service providers
Get in TouchCallZent is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
30% Virtual Assistant20% Data Entry & Processing15% Claims Processing +315% Legal Outsourcing10% Payment Processing10% Writing & Content Creation OutsourcingSee all 5 projectsSPLACE BPO is a Business Process Outsourcing firm specializing in Administrative Support Services and Remote Office Support. Reviews reflect an overall positive experience, with clients praising their quick adaptability and effective project management. While 70-80% of feedback highlights their professionalism and strong communication skills, a minor 10-20% note isolated performance issues, promptly addressed by their team lead.
1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
BPO Services for Educational Consulting & Research Firm
5.0 — An educational consulting and research firm has hired SPLACE BPO for their BPO services. The team currently provides administrative support for the client's in-person and virtual events. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSPLACE BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
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We evaluate service providers using a structured methodology that combines:
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Compare Top 15 Virtual Assistant Companies
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.6/40.019.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
70% Back Office Outsourcing75% Virtual Assistant30% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
45% Back Office Outsourcing25% Virtual Assistant55% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
15% Back Office Outsourcing30% Virtual Assistant85% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
36.7/40.020/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
25% Back Office Outsourcing35% Virtual Assistant75% Other -
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Ability to deliver
36.4/40.018/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
80% Back Office Outsourcing100% Virtual Assistant20% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
25% Back Office Outsourcing50% Virtual Assistant75% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
30% Back Office Outsourcing20% Virtual Assistant70% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
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38.8/40.019.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
25% Back Office Outsourcing10% Virtual Assistant75% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
40% Back Office Outsourcing50% Virtual Assistant60% Other -
$1,000+< $25 / hr250 - 999Newport Beach, CA
Ability to deliver
34.9/40.020/20 Reviews8.1/10 Clients & Experience6.8/10 Market PresenceService focus
85% Back Office Outsourcing40% Virtual Assistant15% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.6/40.017.6/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
40% Back Office Outsourcing70% Virtual Assistant60% Other -
$1,000+< $25 / hr250 - 999Coimbatore, India
Ability to deliver
37.8/40.018.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Back Office Outsourcing35% Virtual Assistant90% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
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36.5/40.020/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
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Undisclosed< $25 / hr2 - 9Santa Fe, NM
Ability to deliver
33.3/40.016.4/20 Reviews9.3/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing100% Virtual Assistant -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.2/40.016.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Back Office Outsourcing40% Virtual Assistant55% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
25% Back Office Outsourcing50% Virtual Assistant75% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
50% Back Office Outsourcing70% Virtual Assistant50% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.6/40.016.4/20 Reviews9.3/10 Clients & Experience8.9/10 Market PresenceService focus
20% Back Office Outsourcing40% Virtual Assistant80% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
25% Back Office Outsourcing25% Virtual Assistant75% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
10% Back Office Outsourcing40% Virtual Assistant90% Other -
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35.8/40.018.2/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
10% Back Office Outsourcing95% Virtual Assistant90% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
10% Back Office Outsourcing25% Virtual Assistant90% Other -
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31.6/40.016.4/20 Reviews9.6/10 Clients & Experience5.6/10 Market PresenceService focus
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34.9/40.017.2/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
10% Back Office Outsourcing100% Virtual Assistant90% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
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33.8/40.017/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
15% Back Office Outsourcing40% Virtual Assistant85% Other -
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31/40.016/20 Reviews9/10 Clients & Experience6/10 Market PresenceService focus
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$1,000+< $25 / hr250 - 999București, Romania
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Virtual Assistant Company FAQs
Looking for a virtual assistant company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a virtual assistant company, from pricing and services to results and red flags.
Clutch features companies delivering remote administrative, marketing, and customer support solutions twice a year based on a proprietary methodology. The top virtual assistant companies for Fall 2025 include:
A virtual assistant (VA) company recruits, trains, and manages remote professionals who handle administrative, operational, or creative tasks for clients. Instead of hiring full-time staff, businesses tap into the VA firm’s talent pool to delegate recurring duties such as email triage, meeting coordination, data entry, or customer support. The provider oversees onboarding, quality control, and performance, so you gain consistent help without the overhead of traditional employees.
Most VA firms group support into service buckets like:
- Administrative support (calendar, travel, transcription)
- Customer service (phone, chat, ticketing)
- Marketing assistance (social media posts, basic design, blog drafting)
- Sales enablement (lead list building, CRM hygiene, follow-up emails)
- Bookkeeping & invoicing
Many agencies let you create hybrid plans, mixing tasks across these categories as your needs evolve.
Clutch pricing data shows monthly retainers ranging from $500–$5,000+. Variables include:
- Scope of work (simple admin vs. specialized skills)
- Hours required (part-time vs. dedicated full-time VA)
- Geography of talent (on-shore vs. offshore)
- Contract length and service-level agreements
On an hourly basis, expect $7–$15 for offshore generalists and $25–$45 for U.S.-based specialists.
Start by defining your recurring tasks and estimated weekly hours, then:
- Review Clutch profiles for matching expertise, verified ratings, and client industries similar to yours.
- Interview shortlisted agencies about onboarding processes, data security, and backup coverage.
- Request a trial period or pilot project to gauge communication style and deliverable quality.
- Compare pricing models. Hourly, bucketed hours, or dedicated staffing to see which aligns with your forecasted workload.
Look out for virtual assistant companies that display any of these possible red flags:
- Vague pricing or long-term lock-in contracts without opt-out clauses
- No references or publicly verifiable client reviews
- Limited data-security protocols or unwillingness to sign NDAs
- High VA-to-manager ratios, indicating potential oversight issues
- Overpromising 24/7 coverage without clarifying staffing shifts
You can use the following sample questions when hiring a virtual assistant provider:
- How do you recruit and vet your assistants?
- Will I work with one dedicated VA or a pooled team?
- What communication channels and project-management tools do you use?
- How do you measure performance and handle under-delivery?
- Can you scale hours up or down quickly?
- What security measures protect my sensitive data?
Partnering with a VA firm frees internal teams from repetitive tasks, reduces payroll costs (no benefits, office space, or equipment), and provides on-demand scalability. Businesses also gain access to a broader talent pool, including multilingual or industry-specific specialists, without lengthy hiring cycles.
An agency supplies managed assistants, backup coverage, and standardized tools. Ideal for businesses needing reliability and compliance. A freelancer offers direct, often cheaper support but lacks built-in redundancy; if they’re sick or leave, tasks halt until you find a replacement.
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