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Top BPO Companies in the World

Business Process Outsourcing (BPO) agencies help organizations cut costs, boost efficiency, and scale faster by delegating non-core tasks to seasoned specialists. Clutch connects you with the world’s leading BPO companies through in-depth, verified client reviews and a rigorous vetting methodology that highlights real-world results. Use our filters to sort partners by budget, location, service focus, and industry experience so you can quickly shortlist firms that match your goals. Ready to narrow the search? Explore providers in the United States, United Kingdom, and BPO companies in Canada, or adjust filters to discover top talent in any region.

Ratings Updated: April 6, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Proactive
The feedback regarding Hugo's proactive approach is overwhelmingly positive. Clients consistently highlighted their exceptional responsiveness and commitment to exceeding expectations. For instance, one client noted Hugo's 'eagerness to excel' and their ability to 'go above and beyond,' while another emphasized their 'proactive customer success program' that significantly improved client satisfaction and reduced churn. Overall, clients appreciated Hugo's proactive communication, timely delivery, and ability to adapt quickly to evolving needs, fostering a collaborative and effective partnership.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Customer Support for Marketing & Advertising Company

5.0 Aug 28, 2023

Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Portland, OR

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (16) Canada (1)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Angeles, Philippines

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed overall satisfaction with Connext's call center services, particularly noting a significant reduction in guest complaints and improved reservation accuracy. One client highlighted the impressive hiring process and alignment of values. However, there is a suggestion for enhancing employee training. Communication has been effective, with most projects delivered on time, reinforcing a positive sentiment towards Connext's reliability and professionalism.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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Managed Solutions

5.0 1 review

Undisclosed

$150 - $199 / hr

10 - 49

West Ipswich, Australia

Services provided

50% IT Managed Services

20% IT Strategy Consulting

10% Call Center Services +2 services

10% Cloud Consulting & SI

10% Cybersecurity

Managed Solutions offers comprehensive IT services, including computer procurement, software management, and off-site backup and server maintenance. Reviews highlight their exceptional service quality, rapid response times, and specialized expertise in computers. Clients appreciate their professional approach and ability to resolve issues efficiently, even under tight deadlines.

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Industry Experience

Managed Solutions has demonstrated significant expertise primarily in the business services sector, particularly for CPA firms. Clients have praised their exceptional IT management, quick response times, and specialized knowledge, leading to minimal infrastructure issues and cost savings. The overall sentiment is highly positive, indicating that Managed Solutions is a reliable partner for businesses seeking comprehensive IT solutions, particularly in finance-related industries.
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Business services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients express high satisfaction with Managed Solutions' cost-effectiveness and value for money. One long-term client noted spending $30,000–$40,000 annually and emphasized that their investment has been 'entirely worth the money' due to excellent service and quick response times. The firm's specialization was highlighted as a significant advantage over competitors, contributing to a reliable infrastructure and minimal issues. Overall, clients feel they receive exceptional value relative to their investment.
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OnlineMarket

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Kharkiv, Ukraine

Services provided

60% Call Center Services

30% Sales Outsourcing

10% Customer Service Outsourcing

OnlineMarket is a phone answering service. Headquartered in Kharkiv, Ukraine and Poltava, Ukraine, the company specializes in Call Center Services and Sales Outsourcing.
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Featured

What are Featured Providers?

Remote CoWorker

4.8 177 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Hollywood, FL

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service company offering comprehensive administrative support, task management, and project coordination across various industries, including healthcare, real estate, and legal services. The company is highly praised for its efficiency, responsiveness, and ability to improve clients' operational workflows. Across reviews, over 90% of clients express satisfaction with the proactive, reliable, and professional service provided, highlighting significant improvements in productivity and organizational efficiency.

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15 of 15 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 15 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their responsiveness, professionalism, and effective project management. Notable feedback includes an executive assistant who improved productivity by 30% and another client who saved 5-10 hours a week through administrative support. Clients highlighted the team's ability to learn quickly and adapt to needs, with comments on their exceptional communication and organizational skills. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.
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Industry Experience

Remote CoWorker has received positive feedback across various industries, including Business Services, Automotive, Plumbing, Real Estate, and Medical sectors. Clients appreciate their responsiveness, project management skills, and ability to provide skilled virtual assistants who quickly adapt to specific business needs. The overall sentiment reflects satisfaction with operational efficiency and the quality of service delivered, making Remote CoWorker a suitable partner for companies looking for administrative support and project management across diverse fields.
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Business services Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate Medical

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United States (109) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Easy to work with
Clients consistently describe Select VoiceCom as easy to work with, highlighting their open communication and responsiveness. One client noted, 'their team has been amazing to work with,' appreciating the honest feedback exchange. Another remarked on their 'personalized approach' and willingness to adapt, stating they are 'very easy to speak to.' Overall, the sentiment reflects a strong alignment in culture and values, contributing to a collaborative and effective partnership.

Recruitment Services for Financial Services Company

4.5 Oct 17, 2025

We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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United States (7) Australia (1)

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Growth Geyser

5.0 3 reviews

$1,000+

$100 - $149 / hr

2 - 9

Miami, FL

Services provided

60% CRM Consulting and SI

10% Business Consulting

10% Email Marketing +2 services

10% Marketing Strategy

10% Sales Outsourcing

Growth Geyser is a proficient CRM consultancy specializing in Active Campaign and HubSpot implementations and lead generation strategies. The company has received universally positive feedback, with 100% of reviewers praising their communication and reliability. Clients highlight their technical expertise and the ability to provide strategic recommendations, resulting in improved lead conversion rates and operational efficiencies.

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Industry Experience

Growth Geyser has garnered positive feedback across various industries, notably in Advertising & Marketing and Consumer Products. Clients in the advertising domain praised their proficiency with ActiveCampaign, highlighting improved lead conversion rates. In the consumer products sector, users commended their strategic insights for CRM migrations and lead generation, emphasizing strong communication and efficiency. Overall, Growth Geyser is well-suited for businesses seeking expertise in marketing automation and CRM solutions.
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Advertising & marketing Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (3)

What Clients Have Said
Clients consistently express satisfaction with Growth Geyser's cost-effectiveness and value for money. One client noted they spent less than $10,000, emphasizing significant time and cost savings due to the company's insights. Another client highlighted a $2,000 investment that yielded high-quality work and quick task completion. Overall, the sentiment reflects that Growth Geyser delivers reliable results and exceeds expectations, making their services a worthwhile investment.
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More responsive than most other service providers

Growth Geyser is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Yonkers, New York (1) Huntington Beach, California (1) Bellows Falls, Vermont (1)

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Bambus Group

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Services provided

25% Customer Service Outsourcing

25% Market Research

20% Call Center Services +5 services

10% Business Consulting

5% Back Office Outsourcing

5% Branding

5% Sales Outsourcing

5% Translation

Bambus Group , a Market Research company, is in Pristina, Kosovo. The team offers Market Research and Customer Service Outsourcing.
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Valkyrie Solutions, Inc.

5.0 1 review

$1,000+

$50 - $99 / hr

2 - 9

Services provided

25% Business Consulting

15% Digital Strategy

15% Document Digitization & Management +6 services

15% Marketing Strategy

10% Corporate Training & Coaching

5% Branding

5% Content Writing Services

5% IT Strategy Consulting

5% Web Design

Valkyrie Solutions, Inc. is a business development and proposal management firm that excels in securing government contracts through meticulous proposal management. Reviews highlight their exceptional attention to detail and professionalism, with 100% of feedback praising their ability to deliver high-quality, compliant proposals on time. Clients commend their responsiveness, communication, and the seamless experience provided by Justina’s leadership.

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Industry Experience

Valkyrie Solutions, Inc. has demonstrated significant expertise in the cleaning industry, particularly in government custodial and janitorial services. Clients highlighted their strengths in proposal management, compliance, and attention to detail, resulting in successful submissions of multiple government proposals. Overall sentiment from the cleaning sector is highly positive, underscoring Valkyrie's professionalism and reliability, making them a strong candidate for businesses seeking support in government contracting and business development.
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Cleaners

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Average Project Cost Breakdown

What Clients Have Said
Clients have consistently praised Valkyrie Solutions, Inc. for providing excellent value for money, highlighting that their pricing fits within budget while delivering high-quality services. One client noted the company's 'great culture fit' and 'good value for cost,' specifically appreciating the professionalism and reliability demonstrated throughout the project. Overall sentiment reflects strong satisfaction with the cost-effectiveness of their offerings, which significantly contributed to successful outcomes in business development efforts.
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Silicon Networks

5.0 2 reviews

$5,000+

$50 - $99 / hr

50 - 249

Fremont, CA

Services provided

15% IT Strategy Consulting

10% Cloud Consulting & SI

10% IT Staff Augmentation +13 services

5% BI & Big Data Consulting & SI

5% Back Office Outsourcing

5% Business Continuity Management

5% CRM Consulting and SI

5% Custom Software Development

5% Customer Service Outsourcing

5% Cybersecurity

5% E-Commerce Development

5% ERP Consulting and SI

5% IT Managed Services

5% Mobile App Development

5% Other IT Consulting and SI

5% Web Development

Silicon Networks is an IT managed services and software development company specializing in optimizing cloud infrastructure. According to reviews, 100% of feedback is positive, highlighting their professionalism, commitment, and skill. Clients praise their ability to deliver projects on time and within budget, noting their trustworthiness and dedication.

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Industry Experience

Silicon Networks has demonstrated expertise primarily in the Software industry, focusing on cloud infrastructure optimization. Client feedback highlights their professionalism, dedication, and responsiveness, contributing to successful project outcomes including reduced costs. The overall sentiment is highly positive, indicating their strengths in project management and technical skills make them a suitable fit for clients seeking reliable IT managed services and software development solutions.
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Software

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients commend Silicon Networks for their exceptional value for money, often noting significant cost reductions post-project. One CEO highlighted a monthly budget decrease as a key outcome of their collaboration, emphasizing the company's efficiency. Additionally, Silicon Networks is praised for delivering projects ahead of schedule with high professionalism, which further enhances their perceived value. Overall, client sentiments reflect satisfaction with both the pricing and the quality of services provided.
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perceptiveCFO

5.0 1 review

$1,000+

$100 - $149 / hr

50 - 249

Services provided

40% Accounting

40% Fractional CFO Services

10% Back Office Outsourcing +1 service

10% Finance & Accounting Outsourcing (FAO)

perceptiveCFO is an accounting and financial forecasting company that provides comprehensive bookkeeping and forecasting services. They have been praised for their proactive project management and customized service, with 100% of reviewers noting significant positive impacts such as cost savings and efficiency improvements. Clients appreciate their tailored approach, although they emphasize the need for client involvement in decision-making.

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Industry Experience

PerceptiveCFO has garnered positive feedback primarily in the business services sector, particularly from clients in immigration services. Their strengths lie in effective financial forecasting, meticulous bookkeeping, and proactive project management. Clients have reported substantial savings and regained operational time, highlighting their bespoke service approach as a key advantage. Overall, sentiment is highly favorable, indicating that potential clients in the business services industry would find perceptiveCFO a strong match for their financial needs.
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Business services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed high satisfaction with perceptiveCFO's cost-effectiveness and the value derived from their services. One client noted a $2,500 investment resulted in substantial savings from recovered funds and tax penalties. The bespoke nature of their service was highlighted as a key factor in delivering value, with clients appreciating the proactive management approach and the time saved in financial oversight. Overall, the sentiment reflects a strong alignment of cost with the benefits received.
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What are Featured Providers?
MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Sofia, Bulgaria

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Customized support
Clients have expressed high satisfaction with MarKam Solutions' customized support, highlighting their ability to adapt solutions to meet specific needs. One client noted the company's 'personal approach' and willingness to go 'the extra mile' despite budget constraints. The project management was praised for professionalism and open communication, with clients reporting quick adaptations and effective problem-solving. Overall, the sentiment reflects a strong alignment of values and a commitment to delivering tailored support.

Call Center Services & Customer Service for Cybersecurity Co

5.0 Nov 6, 2025

The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us. MarKam Solutions showed very personal approach with attention to our company and project. Even if our budget was tight, they did the impossible to tailor a solution that covers our needs.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, client feedback for MarKam Solutions reflects a strong overall sentiment of satisfaction and professionalism. Clients praised their exceptional project management, timely deliverables, and proactive communication. Specific highlights include a 50% increase in lead generation and a notable adaptability to client needs. One client emphasized the company's personal approach despite budget constraints, while another noted the seamless integration of their virtual assistants into existing workflows. No significant areas for improvement were identified.
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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore, Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Communicative
Clients consistently commend TDCX for their exceptional communication skills and responsiveness. One client highlighted their 'excellent communication skills' and noted that TDCX's team was 'super responsive' and always available when needed. Another client emphasized 'flawless communication,' stating they never felt uninformed about project developments. Overall, the sentiment regarding TDCX's communicative abilities is highly positive, with clients appreciating their proactive approach and hands-on mentality.

BPO Services for Tech Company

5.0 May 25, 2022

We have weekly Zoom calls and we also communicate in Slack daily, when necessary. Pre-pandemic, we would also meet in person at least once every quarter. The team are super responsive and have always made themselves available when we needed them the most.
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Call Center Services for Luxury E-Commerce Company

5.0 Apr 8, 2022

Communication is always flawless with them. Good communication has been especially important in the past two years, and I’ve never felt uninformed about what’s happening. We usually have weekly Zoom meetings with the operations manager, and then communication happens ad hoc whenever needed.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Easy to work with
Clients consistently praised Big Outsource for being dependable and easy to work with. One client highlighted their professionalism and cultural awareness in communication, noting that the team adapted quickly to educational nuances, enhancing the overall service experience. The ability to work fluently in both English and Spanish was particularly commended, indicating their flexibility and responsiveness to client needs. Overall, client sentiment reflects a strong appreciation for the company's collaborative approach and effective communication.

Staffing & Back-Office Outsourcing for E-Commerce Company

5.0 Jul 24, 2025

Their ability to work fluently in both English and Spanish was a huge asset. We didn’t expect them to grasp educational nuances so quickly, but they adapted and made our service feel more premium. They’re dependable and easy to work with.
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Back Office Outsourcing for Visualization Studio

5.0 Sep 18, 2025

Their approach was straightforward but effective. My assistant was quick to ask clarifying questions whenever needed and always sent me a weekly summary so I knew what had been done. I never felt out of the loop.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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Adcuro Digital

5.0 1 review

$1,000+

$50 - $99 / hr

Freelancer

Services provided

10% Conversion Optimization

10% E-Commerce Development

10% Pay Per Click +7 services

10% Public Relations

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Web Design

10% Web Development

Adcuro Digital is a web development company highly praised for its professional and responsive service. With a 100% satisfaction rate from reviewers, they excel in project management and customer engagement, delivering clean and user-friendly websites. Clients appreciate their quick response times and ability to align with client expectations.

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Industry Experience

Adcuro Digital has demonstrated expertise primarily in the healthcare sector, specifically working with a registered massage therapist to develop an impactful website. Feedback indicates strong project management skills, responsiveness, and a thorough understanding of client needs, leading to increased engagement and business success. Overall sentiment highlights professionalism and effective communication, making Adcuro Digital a suitable choice for clients in the healthcare and wellness industries.
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Other Industry

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with Adcuro Digital's cost and value for money, noting the company's professionalism and responsiveness. One client highlighted that the website designed by Adcuro Digital significantly boosted engagement for their business, emphasizing that the process was seamless and exceeded expectations. Overall, feedback indicates that clients feel they receive quality service relative to the investment, with no significant areas for improvement identified.
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FSI Outsourcing

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Lusaka, Zambia

Services provided

15% Accounting

15% Back Office Outsourcing

15% Call Center Services +4 services

15% Content Writing Services

15% Customer Service Outsourcing

15% Sales Outsourcing

10% HR Outsourcing

Launched in 2010, FSI Outsourcing is a call center company. The team provides Call Center Services and Back Office Outsourcing.
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What are Featured Providers?

Remote Team Solutions

5.0 23 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Torreón, Mexico

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.

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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for Remote Team Solutions highlights their effective project management and timely delivery of services. A Processing Manager from Texas Specialty Underwriters praised their ability to issue policies faster while maintaining quality. Clients appreciate the flexibility in managing their teams and noted the good value for cost. Overall, sentiment is positive, with no significant areas for improvement identified, indicating a strong alignment with client expectations.
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More responsive than most other service providers

Remote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (18) Ireland (1) Mexico (1) New Zealand (1) England (1)

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Resolv.Global

Not yet reviewed

Undisclosed

< $25 / hr

250 - 999

Services provided

20% Employer of Record (EOR) Services

20% Staffing

15% Back Office Outsourcing +3 services

15% Call Center Services

15% Customer Service Outsourcing

15% Sales Outsourcing

Resolv.Global is a Staffing company. The firm is based in Plano, Texas. Their team focuses on Staffing and Employer of Record (EOR) Services.
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Consilo Web

Not yet reviewed

$75,000+

Undisclosed

250 - 999

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Web Design

20% Web Development

Consilo Web is a web design agency launched in 2015. The team provides Web Design and Web Development.
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Practolytics LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Services provided

40% Back Office Outsourcing

40% Staffing

20% Customer Service Outsourcing

Practolytics LLC is a midsize Back Office Outsourcing company located in Columbia, South Carolina. Their services include Back Office Outsourcing and Staffing.
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Intely Tech

5.0 1 review

$1,000+

$100 - $149 / hr

2 - 9

Services provided

20% Account-Based Marketing

20% Demand Generation Marketing

20% Digital Strategy +2 services

20% Marketing Strategy

20% Sales Outsourcing

Intely Tech is a strategic consulting company specializing in developing tailored go-to-market and enterprise sales strategies. Their reviews are overwhelmingly positive, with 100% highlighting their strong project management skills, responsiveness, and ability to deliver measurable outcomes such as increased lead generation and revenue growth. Reviewers appreciate their unique blend of data-driven insights and creative solutions.

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Industry Experience

Intely Tech has demonstrated expertise primarily in the software industry, particularly within interactive video platforms and sales strategies. Clients report significant improvements in lead generation, conversion rates, and overall business growth due to their tailored approaches and data-driven insights. Their strengths include strong project management, excellent responsiveness, and a commitment to client collaboration. Overall sentiment is highly positive, making them a strong fit for companies seeking impactful solutions in the software sector.
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Software

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Intely Tech as offering good value for money, citing their expertise and responsive support. One client noted a significant increase in lead generation and conversion rates due to their tailored sales strategy, highlighting the tangible impact on business success. While some suggested improvements in communication frequency, overall sentiment reflects satisfaction with the company's pricing relative to the quality of service delivered.
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Consolidated Analytics

Not yet reviewed

$25,000+

Undisclosed

250 - 999

Anaheim, CA

Services provided

75% Back Office Outsourcing

25% Business Consulting

Founded in 1996, Consolidated Analytics is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Business Consulting.
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Datalyst LLC

5.0 2 reviews

$1,000+

$100 - $149 / hr

10 - 49

Lakeville, MA

Services provided

50% IT Managed Services

15% Cybersecurity

15% IT Staff Augmentation +2 services

10% Call Center Services

10% Cloud Consulting & SI

Datalyst LLC is an IT services company specializing in technical support for network and server issues, system migrations, and IT department outsourcing. They have received consistently positive feedback, with 100% of reviewers praising their expertise, responsiveness, and effective project management. Clients commend their ability to adapt sensibly to project changes and value their reliable service and knowledgeable team.

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Reviews mention Unique expertise
Datalyst LLC has received positive feedback regarding their unique expertise in technical support, particularly for Citrix installations. Clients noted their impressive ability to adapt and implement sensible changes throughout the project, ensuring effective collaboration. One client specifically highlighted their trust in Datalyst as a reliable resource for complex tasks. Overall, the sentiment reflects a strong appreciation for Datalyst's technical proficiency and responsiveness in meeting client needs.

Citrix Setup & Support for Nonprofit

5.0 Oct 7, 2020

The expertise and ability to make sensible changes as the project moved forward. They worked well around our schedule.
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Industry Experience

Datalyst LLC has garnered positive feedback across the nonprofit and real estate industries. Clients highlight their expertise in IT support, especially for server management and software migrations. Nonprofit organizations appreciate their responsiveness and adaptability, while real estate firms value their comprehensive IT department services and effective project management. Overall, Datalyst LLC is well-regarded for their technical proficiency and commitment to client satisfaction, making them a strong candidate for IT projects in these sectors.
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Nonprofit Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $10,000,000 + (1)

What Clients Have Said
Clients generally perceive Datalyst LLC as offering good value for their services, with one client noting an annual investment of $80,000–$100,000 and expressing satisfaction with their IT management. Feedback highlights their responsiveness and ability to handle complex migrations effectively, though some clients suggest improved communication during transitions. Overall, the sentiment reflects confidence in Datalyst's expertise and a belief that their pricing aligns with the quality of service provided.
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CMS

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Services provided

49% Call Center Services

26% Customer Service Outsourcing

25% Back Office Outsourcing

CMS is a small Columbus, Ohio-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.
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Rely Staff

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Novi Sad, Serbia

Services provided

30% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Rely Staff is a call center established in 2021. The team focuses on Call Center Services and Back Office Outsourcing and is located in Novi Sad, Serbia.
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Extended Presence

4.0 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

100% Sales Outsourcing

Extended Presence is a company specializing in outbound services, including appointment setting, lead generation, and team building. Clients consistently highlight their quick responsiveness and problem-solving abilities, helping to save significant time and money. The vast majority of feedback is positive, with clients noting improvements in their sales outreach efforts. However, some suggest potential enhancements in pricing packages.

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Industry Experience

Extended Presence has demonstrated expertise in the retail industry, particularly in outbound sales support, lead generation, and appointment setting. Clients have noted significant improvements in sales and operational efficiency, leading to enhanced business success. The provider's strengths include responsiveness and effective problem-solving. Overall sentiment in the retail sector is positive, highlighting the provider's impact on sales growth and operational cost savings, although some feedback suggests potential for improvement in pricing structures.
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Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have generally expressed satisfaction with Extended Presence's pricing structure, noting that they offer competitive package deals that provide great value for money. One client highlighted significant savings in both time and costs, suggesting that the service has positively impacted their business efficiency. However, there was a suggestion for improvement in the pricing packages, indicating a potential area for further enhancement in perceived value.
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Exactus

4.0 1 review

$1,000+

< $25 / hr

50 - 249

Mumbai, India

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Transcription +1 service

25% Translation

Exactus is a legal process outsourcing company noted for its efficiency in reducing administrative tasks, saving clients substantial time and money. With positive feedback focusing primarily on their responsibility and advisory capabilities, they save clients approximately 40 hours and $1,000 monthly. Some areas for improvement include their promotional offerings.

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Industry Experience

Exactus has demonstrated strong capabilities in the financial services industry, specifically in legal process outsourcing. Client feedback highlights their efficiency, saving substantial administrative time and costs while providing quality work and excellent customer service. Their strengths include responsibility and advisory skills, positioning them as a valuable partner for firms seeking to enhance operational efficiency. Overall sentiment in this sector is positive, suggesting a good fit for businesses requiring back office support.
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Financial services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have generally expressed satisfaction with Exactus's pricing structure, noting that their monthly billing aligns well with the value received. One client highlighted a monthly savings of $1,000, alongside a significant reduction in administrative workload, showcasing strong cost-effectiveness. Overall, the sentiment indicates that Exactus provides good value for money, although there are suggestions for improvement in promotional offerings.
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AXIS İLETİŞİM HİZMETLERİ LTD. ŞTİ.

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Services provided

55% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +1 service

15% Sales Outsourcing

AXIS İLETİŞİM HİZMETLERİ LTD. ŞTİ., a midsize call center, is located in istanbul, Türkiye. The team specializes in Call Center Services and Back Office Outsourcing.
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MERCED MOLINA

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

San Martín de Porres, Peru

Services provided

55% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Call center MERCED MOLINA is headquartered in San Martín de Porres, Peru and Chiclayo, Peru. Their services include Call Center Services and Back Office Outsourcing.
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IT-Communications Vietnam Co., Ltd

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Ho Chi Minh City, Vietnam

Services provided

33% Call Center Services

22% Customer Service Outsourcing

15% Digital Strategy +4 services

10% Advertising

10% Direct Marketing

5% Branding

5% Market Research

IT-Communications Vietnam Co., Ltd is a midsize call center company. They provide Call Center Services and Customer Service Outsourcing and were launched in 2014.
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DSecure.me

5.0 5 reviews

$1,000+

$50 - $99 / hr

2 - 9

Wrocław, Poland

Services provided

10% AI Consulting

10% Application Management & Support

10% Application Testing +7 services

10% BI & Big Data Consulting & SI

10% Back Office Outsourcing

10% Cybersecurity

10% Logo

10% Mobile App Development

10% Recruitment Process Outsourcing

10% Web Development

DSecure.me is a cybersecurity company specializing in penetration testing, security consultations, and network establishment. Customer feedback highlights their professionalism, competence, and flexibility, with 100% of reviewers noting satisfaction with their services and timely delivery. Clients consistently appreciate their technical expertise and effective communication, emphasizing their ability to meet project requirements and enhance security awareness.

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Reviews mention Collaborative
The feedback regarding DSecure.me reflects a highly positive sentiment towards their collaborative approach. One client highlighted the 'very good collaboration' and 'great flexibility' exhibited by DSecure.me during the penetration testing project. This effective teamwork facilitated a thorough security assessment, enabling the client to identify weaknesses and gain a competitive edge. Overall, clients appreciate the responsiveness and adaptability of the DSecure.me team in addressing project needs.

Penetration Testing for IT Services Company

5.0 Apr 19, 2021

We had a very good collaboration and they have great flexibility which was very much appreciated.
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Industry Experience

DSecure.me has demonstrated expertise across various industries, notably Business Services, Consumer Products & Services, Education, Chemicals & Biotechnology, and IT Services. Clients praised their professionalism, flexible communication, and thorough penetration testing capabilities, highlighting their ability to identify vulnerabilities and provide actionable insights. Overall, the sentiment is highly positive, particularly in sectors requiring robust cybersecurity measures, making DSecure.me a suitable choice for organizations in these fields.
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Business services Consumer products & services Education Chemicals & Biotechnology IT Services

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Average Project Cost Breakdown

Less than $10,000 (3)

What Clients Have Said
Clients consistently highlight DSecure.me's competitive pricing and strong value for money. For instance, one client noted that the 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that DSecure.me's services were 'performed as agreed,' indicating satisfaction with the financial aspects of the engagement. Overall, the feedback reflects a positive sentiment regarding the company's affordability relative to the quality of services provided.
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Poland (4) Sweden (1)

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Transcure

5.0 1 review

Undisclosed

Undisclosed

250 - 999

Woodbridge Township, NJ

Services provided

100% Back Office Outsourcing

Transcure provides Electronic Medical Record (EMR) and Electronic Health Record (EHR) solutions that are highly integrated and user-friendly. Reviewers consistently highlight Transcure's professionalism, timely project management, and effective communication. The company is praised for its seamless and comprehensive healthcare technology services.

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A&A Communications

4.5 2 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

100% Call Center Services

A&A Communications is a customer service and marketing company offering inbound and outbound call handling, lead generation, and SEO services. Reviews indicate a high level of professionalism and friendly service, with 100% noting improved productivity. However, 50% mention a need for better attention to detail. Over 24 years of industry experience is a notable strength.

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Reviews mention Unique expertise
Clients consistently highlight A&A Communications' unique expertise in lead generation, marketing, and customer outreach, noting their 24 years of industry experience and effective strategies. One client remarked on the provider's professionalism and excellent scripts, emphasizing their satisfaction and the substantial savings achieved. Overall, the sentiment is highly positive, with clients expressing that their needs have been fully met, often exceeding expectations.

Non-profit Lead Generation

5.0 Aug 18, 2017

Their proven and documented system has saved us a lot of time, energy and money over the years. Marketing, creativity, and industry expertise are their strengths. Our needs have been fully met, if not surpassed.
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Industry Experience

A&A Communications has demonstrated strong competencies in the Real Estate and Nonprofit sectors. In Real Estate, clients appreciated their professional customer service and ability to improve productivity, despite minor issues with attention to detail. In the Nonprofit industry, feedback highlighted their effective lead generation and marketing capabilities, with clients expressing high satisfaction and noting significant cost savings. Overall, they are regarded as a reliable partner with expertise in enhancing operational efficiency and client engagement.
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Nonprofit Real estate

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive A&A Communications as providing good value for money. One client noted savings of approximately $1,000 per month due to improved productivity and efficient service, with annual costs ranging from $10,000 to $49,999. Another client emphasized that the service has saved them 'hundreds, if not thousands' monthly, highlighting the absence of hidden fees and the flexibility of a month-to-month billing structure. Overall, clients appreciate the quality of service relative to the cost.
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Capital Collections

4.5 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

100% Call Center Services

Capital Collections is a debt recovery service provider that specializes in processing both inbound and outbound calls to recover outstanding debts. Approximately 100% of reviewers commend their effective recovery capabilities and professional workforce. However, some suggest improvements in cost-efficiency and service streamlining. Overall, they significantly save clients both time and money, reflecting a positive impact on client operations.

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Industry Experience

Capital Collections has demonstrated notable expertise in the financial services sector, particularly in debt recovery and management. Clients have praised their professional workforce and effective collection strategies, resulting in significant monetary recovery and time savings. While their services are perceived as costly, the impact is substantial, making them a strong fit for organizations facing similar challenges in financial collections.
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Financial services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Capital Collections is perceived as a high-cost service provider, yet clients acknowledge the value derived from their effective debt recovery capabilities. One client noted they save approximately $50,000 monthly and highlighted the company's success in recovering significant amounts owed. However, feedback also suggests a desire for more competitive pricing and streamlined services, indicating a balance between cost and the value provided.
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Shandong Sunshine Information Technology / Beijing Sunshine Golden Point Consulting

4.5 1 review

Undisclosed

Undisclosed

10 - 49

Beijing, China

Services provided

60% Call Center Services

20% CRM Consulting and SI

10% BI & Big Data Consulting & SI +1 service

10% Cloud Consulting & SI

Shandong Sunshine Information Technology / Beijing Sunshine Golden Point Consulting is a consulting firm specializing in personnel and management solutions, including full-service outsourcing. Reviews highlight a significant performance improvement, with a connection rate increase from 90% to 95% and customer satisfaction reaching 95%. While praised for their business acumen and operational performance, timeliness in recruitment was noted as an area for improvement.

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Industry Experience

Shandong Sunshine Information Technology / Beijing Sunshine Golden Point Consulting has demonstrated expertise primarily in the financial services sector, particularly online insurance. Clients commend their effective full-service outsourcing and strong operational performance, resulting in improved connection and satisfaction rates. The company is recognized for its project management capabilities, though some feedback indicates a need for improved recruitment timeliness. Overall, they are well-suited for clients in the financial services industry seeking reliable, high-impact consulting solutions.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients commend Shandong Sunshine Information Technology / Beijing Sunshine Golden Point Consulting for their cost-effectiveness, noting that the value received aligns well with the investment made. One client highlighted a significant increase in satisfaction and connection rates, attributing this success to the company's efficient operations and strategic alignment. However, there are suggestions for improvement in the timeliness of recruitment, indicating a need for better management in this area to enhance overall value.
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Unire Business Solution

Not yet reviewed

$1,000+

$50 - $99 / hr

250 - 999

Jaipur, India

Services provided

100% Back Office Outsourcing

Unire Business Solution is a Back Office Outsourcing company. They provide Back Office Outsourcing and were founded in 2012.
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Sara Arnold Copywriting & Creative

4.8 2 reviews

$1,000+

$50 - $99 / hr

Freelancer

Portland, OR

Services provided

30% Advertising

20% Other Digital Marketing

10% Back Office Outsourcing +4 services

10% Branding

10% Content Marketing

10% Digital Strategy

10% Social Media Marketing

Sara Arnold Copywriting & Creative is a freelance service specializing in copywriting and strategic content development. Clients consistently praise Sara's creativity, thorough research, and seamless project management. With 100% positive feedback, she is lauded for delivering high-quality content with minimal revisions, aligning well with brand strategies, and enhancing client engagement through effective communication.

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Reviews mention Meets deadlines
Clients consistently commend Sara Arnold Copywriting & Creative for their punctuality and adherence to deadlines. One client highlighted that Sara delivers projects according to the agreed schedule and completes tasks quickly. Additionally, her initial drafts require minimal revisions, indicating her efficiency and thorough understanding of project requirements. Overall, the sentiment reflects a strong confidence in her ability to meet deadlines effectively.

Content Strategy & Creation for Staffing Co

5.0 Dec 20, 2019

I usually send her a project with a brief description of what we want, and she sends an estimate back right away. She outlines different milestones and confirms that it will work for us. We communicate via phone or email, and even meet with her in person. She delivers the product according to the schedule and completes everything quickly. Management is amazing.
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Industry Experience

Sara Arnold Copywriting & Creative demonstrates significant expertise in IT Services and Business Services. Feedback highlights her creativity, thorough research, and strategic approach to content writing, making her a valuable asset for companies needing tailored content strategies. Clients appreciate her collaboration skills and consistent delivery of high-quality work, with an overall positive sentiment regarding her impact on brand communication and marketing effectiveness. Industries seeking innovative copywriting and content strategy would find her services particularly beneficial.
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IT Services Business services

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Sara Arnold Copywriting & Creative for delivering high-quality work that provides excellent value for money. One client noted that they spent approximately $50,000 and received impactful content that generated positive client feedback. Another highlighted that her thorough research and strategic approach save time and money, with minimal revisions needed. Overall, clients perceive her services as cost-effective, reflecting a strong return on investment while appreciating her collaborative nature and efficient project management.
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Bil rite

0.5 1 review

Undisclosed

Undisclosed

250 - 999

Services provided

100% Back Office Outsourcing

Bil rite is a healthcare solutions company specializing in medical billing and claims management. The feedback is predominantly negative, with 100% of the reviewers mentioning issues such as untimely delivery, poor communication, and an unprofessional demeanor. Clients expressed dissatisfaction with the service, recommending a change in the company name to better reflect their experiences.

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Industry Experience

Bil Rite has primarily worked within the healthcare industry, specifically in mental health billing services. Feedback indicates significant challenges in communication and project management, with clients expressing dissatisfaction regarding timeliness and service quality. The general sentiment is negative, highlighting a lack of professionalism and effectiveness. Therefore, potential clients in the healthcare sector should approach with caution, as the provider may not meet expectations for critical billing and claims management services.
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Healthcare

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Client feedback regarding BilledRight Healthcare Solutions indicates a general dissatisfaction with the company's value for money. One reviewer noted a lack of timely delivery and described the staff as 'rude' and 'arrogant,' emphasizing that the services did not meet expectations. Despite being referred to the company, the client felt that their experience was far from impressive, suggesting that the company's pricing did not align with the level of service received.
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Wise IT Inc.

5.0 1 review

$1,000+

$100 - $149 / hr

2 - 9

Calgary, Canada

Services provided

50% IT Managed Services

15% Call Center Services

15% Web Design +2 services

10% Cybersecurity

10% Search Engine Optimization

Wise IT Inc. is an IT service provider specializing in ongoing and as-needed IT assistance, including tech onboarding, office setup, and troubleshooting. The company is noted for its strong reliability, quick response times, and personalized service. All reviewers express positive feedback, highlighting their knowledgeable and meticulous project management approach.

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Industry Experience

Wise IT Inc. has demonstrated notable expertise in the Arts, Entertainment, and Music sector, providing ongoing IT support and quick problem resolution for small businesses without dedicated IT departments. Clients appreciate their reliability, meticulousness, and ability to present tailored solutions at various price points. Overall sentiment is highly positive, indicating that they are a strong fit for companies seeking dependable IT services in this industry.
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Arts, entertainment & music

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients express satisfaction with Wise IT Inc.'s pricing and value for money, noting their flexibility in offering solutions at various price points. One client highlighted a monthly investment ranging from $500 to $2,000, emphasizing the reliable service received in return. Overall, the sentiment is positive, with clients appreciating the quick response times and tailored solutions, reinforcing the company's worth relative to its costs.
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Next level IT Teleservices

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Bacolod, Philippines

Services provided

35% Call Center Services

35% Customer Service Outsourcing

20% Back Office Outsourcing +1 service

10% Transcription

Next level IT Teleservices is a call center service. Based in Bacolod, Philippines and Philippines, the agency offers Call Center Services and Customer Service Outsourcing.
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Tolksdorf Communication

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Erkelenz, Germany

Services provided

32% Customer Service Outsourcing

23% Back Office Outsourcing

18% Sales Outsourcing +2 services

17% Call Center Services

10% Business Consulting

Tolksdorf Communication is a Customer Service Outsourcing company. In Erkelenz, Germany, the company focuses on Customer Service Outsourcing and Back Office Outsourcing.
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Allied Fusion Services, Incorporated

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Cebu City, Philippines

Services provided

60% Call Center Services

40% Back Office Outsourcing

Allied Fusion Services, Incorporated is a call center. They are in Cebu City, Philippines and Lungsod ng Cebu, Philippines. Their team specializes in Call Center Services and Back Office
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Magnito

5.0 3 reviews

$1,000+

$25 - $49 / hr

10 - 49

Kyiv, Ukraine

Services provided

45% Email Marketing

40% Sales Outsourcing

5% Business Consulting +2 services

5% CRM Consulting and SI

5% Digital Strategy

Magnito is a lead generation and marketing agency known for its expertise in B2B marketing and strategic campaigns, offering services like outbound lead generation, marketing consultation, and SEO optimization. Clients highlight their client-oriented approach and systematic processes, contributing to significant pipeline growth and improved business processes. Approximately 80% of reviews praise their responsive communication and detailed reports.

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Reviews mention Results-oriented
Magnito received positive feedback for being results-oriented, particularly in generating leads and improving sales processes. A client highlighted their success in forming a comprehensive database of decision-makers and securing 30 sales meetings across various sectors. The client appreciated Magnito's complex approach and effective communication, noting that their involvement enhanced the quality of the business's outbound lead generation efforts. Overall, the sentiment is strongly favorable regarding their results-driven methodology.

Lead Generation for IT Company

5.0 Dec 22, 2021

We got a formed database with contacts (names, telephones, e-mails, Linkedin accounts) of decision-makers that will be used for our digital marketing retargeting campaigns. 30 sales meetings with targeted companies from different segments. In addition, they really improved the quality of sales business-processes in my unit by implementing the system of outbound lead generation, cold calling and Linkedin communication.
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Industry Experience

Magnito demonstrates expertise across various industries, including Advertising & Marketing, Research, and IT Services. Clients commend their effective lead generation strategies and responsive account management, highlighting their systematic approach in B2B contexts. The overall sentiment is positive, particularly in Advertising & Marketing, where they significantly enhanced lead pipelines. In Research, their support in brand awareness and client meetings was impactful. IT Services clients appreciated their tailored outreach efforts and process improvement, indicating a strong fit for organizations seeking targeted marketing solutions.
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Advertising & marketing Research IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Clients have generally expressed positive sentiments regarding Magnito's cost and value for money. One reviewer noted a significant return on investment, stating that their pipeline nearly doubled after engaging Magnito, which justified their investment exceeding $20,000. Another client highlighted the effectiveness of their lead generation, resulting in over 30 sales meetings, indicating that the services provided were worth the expense. Overall, feedback suggests that Magnito delivers high-quality services that align well with client expectations and budgets.
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Ranking Serve - SaaS Growth Agency

5.0 2 reviews

Undisclosed

< $25 / hr

2 - 9

Services provided

10% Conversion Optimization

10% Demand Generation Marketing

10% Digital Strategy +7 services

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Web Design

10% Web Development

Ranking Serve - SaaS Growth Agency specializes in SEO and content strategy services. They are highly praised for their effective project management, proactive communication, and ability to deliver customized solutions with a results-driven focus. Approximately 90% of feedback highlights their expertise and commitment to client success, though some suggest more detailed insights in reports.

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Industry Experience

Ranking Serve - SaaS Growth Agency has garnered positive feedback primarily from the IT Services industry, particularly in cybersecurity. Clients noted their strengths in SEO, content strategy, and project management, highlighting improved website traffic, search rankings, and lead generation. The agency's proactive approach and adaptability to client needs were commended, indicating a strong cultural fit. Overall, their expertise in digital marketing makes them an ideal partner for companies seeking growth in the tech sector.
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IT Services

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with Ranking Serve - SaaS Growth Agency's pricing, noting it as a strong fit for their budgets and highlighting the good value for cost. One client specifically appreciated the agency's alignment with their values and culture, emphasizing the overall positive sentiment regarding cost-effectiveness. However, there were suggestions for improvement in the granularity of data insights in reports, indicating a desire for enhanced value through detailed performance metrics.
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DialerKing Technology

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Launched in 2008, DialerKing Technology is a phone answering service and Customer Service Outsourcing company. The team specializes in Call Center Services and Customer Service Outsourcing.
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Belsons Digital

5.0 1 review

$25,000+

$50 - $99 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

10% Branding

10% Content Marketing

10% Graphic Design +7 services

10% IT Managed Services

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Belsons Digital is a digital marketing and web optimization company known for its expertise in enhancing website performance, increasing organic traffic, and improving user experience. Feedback is overwhelmingly positive, with 100% of reviewers highlighting their effective project management, timely delivery, and impressive attention to detail.

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Industry Experience

Belsons Digital has demonstrated expertise in optimizing website performance and enhancing user experience primarily within the drone technology sector. Clients have reported significant improvements in website traffic and user engagement, highlighting the company's strengths in SEO and user-friendly design. Overall sentiment across the reviews is highly positive, particularly emphasizing effective communication and project management. This indicates that Belsons Digital is well-suited for clients in technology-driven industries seeking to improve their digital presence.
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Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight Belsons Digital's competitive pricing and strong value proposition. One client noted they chose Belsons due to 'good value for cost,' which reflects the company's alignment of quality service with reasonable pricing. The positive feedback on project outcomes, such as a 70% increase in organic traffic, further underscores the cost-effectiveness of their services. Overall, sentiment regarding value for money is highly favorable, with clients expressing satisfaction with the results relative to their investment.
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VERNA

5.0 1 review

$5,000+

$50 - $99 / hr

50 - 249

Kyiv, Ukraine

Services provided

40% IT Managed Services

30% Unified Communications Consulting & SI

20% Cloud Consulting & SI +1 service

10% Back Office Outsourcing

VERNA is a managed services provider that specializes in supporting technical projects, including FreeSWITCH voice and PHP development, for businesses lacking in-house expertise. Review feedback highlights 100% professionalism and effective collaboration, though project management processes could be refined. The company maintains an ongoing relationship with clients, demonstrating reliability and adaptability to client needs.

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Industry Experience

VERNA has demonstrated expertise primarily in the IT Services sector, collaborating effectively with startups for managed services and cloud solutions. Clients appreciate their professionalism and collaborative approach, particularly in executing projects like FreeSWITCH voice implementations. However, feedback suggests room for improvement in project management communication. Overall, sentiment in the IT Services industry is favorable, indicating that companies seeking technical partnerships, particularly in cloud and DevOps, may find VERNA to be a suitable match.
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IT Services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed that VERNA offers competitive pricing, with project costs ranging from $3,000 to $5,000, reflecting a good value for the quality of services provided. Overall sentiment indicates satisfaction with VERNA's professionalism and partnership approach, although some clients noted the need for improved communication methods. The company's ability to support larger projects has been particularly appreciated, reinforcing their value in strategic partnerships.
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Global Services BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Las Vegas, NV

Services provided

59% Call Center Services

28% Customer Service Outsourcing

13% Back Office Outsourcing

Global Services BPO is a Las Vegas, Nevada-based phone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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Central Communications

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Services provided

50% Call Center Services

30% Customer Service Outsourcing

20% Sales Outsourcing

Founded in 1950, Central Communications is an answering service. The team focuses on Call Center Services and Customer Service Outsourcing and is located in Riverside, California.
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SIBS Outsourcing Solutions

Not yet reviewed

$25,000+

< $25 / hr

250 - 999

Tagum, Philippines

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Business Continuity Management +2 services

20% Call Center Services

20% Customer Service Outsourcing

SIBS Outsourcing Solutions, a Business Consulting company, specializes in Business Consulting and Call Center Services. The agency is headquartered in Tagum, Philippines.
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M/S Mitali International

Not yet reviewed

$5,000+

Undisclosed

250 - 999

Dhaka, Bangladesh

Services provided

20% BI & Big Data Consulting & SI

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% IT Strategy Consulting

20% Sales Outsourcing

Located in Dhaka, Bangladesh, M/S Mitali International is an IT strategy consulting company. Launched in 2014, the team specializes in IT strategy consulting and BI & big data consulting & SI.
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Interactive Outsourcing Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Branding +3 services

10% Other Digital Marketing

10% Web Design

10% Web Development

Answering service Interactive Outsourcing Solutions is headquartered in Karachi, Pakistan and Portland, Oregon. The team specializes in Call Center Services and Customer Service Outsourcing.
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FBC Asia Pacific

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Recruitment Process Outsourcing

20% Staffing

In Manila, Philippines and Colombo, Sri Lanka, FBC Asia Pacific is a call center. They offer Call Center Services and Back Office Outsourcing and were founded in 2019.
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AnswerPhone

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Albany, NY

Services provided

63% Customer Service Outsourcing

37% Call Center Services

AnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
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Visaya Knowledge Process Outsourcing Corporation

Not yet reviewed

$25,000+

< $25 / hr

50 - 249

Makati, Philippines

Services provided

51% Back Office Outsourcing

34% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO)

Visaya Knowledge Process Outsourcing Corporation, a Back Office Outsourcing company, was established in 2007. The agency specializes in Back Office Outsourcing and Customer Service Outsourcing.
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Propelr Agency

5.0 3 reviews

$1,000+

$50 - $99 / hr

Freelancer

Services provided

15% Digital Strategy

15% Email Marketing

15% Search Engine Optimization +5 services

15% Social Media Marketing

10% Content Writing Services

10% Pay Per Click

10% Sales Outsourcing

10% Web Development

Propelr Agency is a digital solutions provider specializing in web development and social media management, with a strong focus on enhancing online presence and customer engagement. The company is praised for its proactive and detail-oriented project management, resulting in 100% customer satisfaction as highlighted by their quick response and effective communication. All reviewers noted their impressive value for cost and alignment with client objectives.

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Industry Experience

Propelr Agency has received positive feedback from clients across the Arts, Entertainment & Music and Sports industries. In the Arts sector, they excelled in website redevelopment, enhancing ticket sales and reducing costs. For the Sports industry, they demonstrated expertise in creating user-friendly websites that effectively promote services. Overall, clients commend Propelr for their proactive communication, quick response times, and strong project management, making them a suitable partner for businesses seeking digital solutions in these sectors.
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Arts, entertainment & music Sports

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients frequently commend Propelr Agency for their competitive pricing and high value for money. One client noted that Propelr's 'pricing fit our budget' and emphasized the 'good value for cost' provided. Another client highlighted the agency as having 'the best value offering' compared to others. Overall, feedback indicates a strong sentiment regarding the agency's cost-effectiveness and alignment with client expectations.
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INFINITO

Not yet reviewed

$50,000+

$25 - $49 / hr

10 - 49

Rawalpindi, Pakistan

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Sales Outsourcing

INFINITO, a small call center company, is headquartered in Rawalpindi, Pakistan and Rawalpindi, Pakistan. Their services include Call Center Services and Back Office Outsourcing.
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WebStax Studio

5.0 4 reviews

$1,000+

$25 - $49 / hr

10 - 49

Glendale, CA

Services provided

15% Pay Per Click

15% Search Engine Optimization

15% Social Media Marketing +5 services

15% Web Design

10% AI Development

10% E-Commerce Development

10% Sales Outsourcing

10% Web Development

WebStax Studio is a versatile digital agency specializing in web development, SEO optimization, and online marketing services. Clients consistently praise their professional and responsive project management, with 100% highlighting their effective communication and strategic expertise. The firm is commended for its creativity and technical prowess, with projects often resulting in increased traffic and improved conversion rates. Improvements could include more frequent updates and expanding technological expertise.

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Reviews mention Efficient
WebStax Studio received high praise for their efficiency in project management, with clients noting timely deliveries and outstanding responsiveness. One client highlighted that all milestones were met on or before deadlines, showcasing excellent time management. Additionally, the team adeptly navigated project changes and maintained regular communication, fostering trust. Overall, the sentiment reflects strong client satisfaction with WebStax Studio's ability to deliver results efficiently, making them a recommended partner for similar projects.

SEO, Website Design & Dev for Online Tutoring Platform

5.0 Mar 19, 2024

WebStax Studio excelled in project management, ensuring timely deliveries and outstanding responsiveness. Key highlights include: Timeliness: All milestones were met on or before deadlines, showcasing their excellent time management skills. Responsiveness: The team promptly addressed our needs and made adjustments swiftly, demonstrating a strong client focus. Adaptability: They adeptly navigated project changes, ensuring the final outcome exceeded our expectations.
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Industry Experience

WebStax Studio has demonstrated notable expertise across various industries including Beauty & Cosmetics, Consumer Products, and Education. Clients commend their professionalism, effective project management, and strong marketing strategies, resulting in increased web traffic and improved conversion rates. Positive sentiment is particularly evident in the Education sector, where their creative and technical capabilities significantly enhanced online presence. Overall, potential clients in these industries can expect tailored solutions and a commitment to delivering impactful results.
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Beauty & Cosmetics Consumer Products Education

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend WebStax Studio for their competitive pricing and excellent value for money. One client noted that the 'pricing fit our budget' and highlighted the 'good value for cost.' Another mentioned their project management efficiency and responsiveness, contributing to a successful outcome that exceeded expectations. Overall, feedback reflects a strong sentiment of satisfaction regarding the company's affordability and the quality of services provided.
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Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.

Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:

A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).

BPO agencies typically cover three broad categories:

Back-office support: data processing, accounting, HR administration, procurement
Front-office support: call center operations, technical support, live chat, appointment setting
Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing

Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.

Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.

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Opaque pricing or hidden fees
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If any of these issues surface early, reconsider the partnership.

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What is the escalation process for quality issues or SLA breaches?

Clear, detailed answers indicate a mature, reliable partner.

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Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.

They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.

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Reviews mention Proactive

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Industry Experience

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Industry Experience

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TECHSPEED INC is very responsive

Reviewed 1 time in the past 6 months

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Industry Experience

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What Clients Have Said

Reviewed 15 times in the past 6 months

Industry Experience

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Industry Experience

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HelpSquad is very responsive

Reviews mention Easy to work with

Recruitment Services for Financial Services Company

Reviewed 1 time in the past 6 months

Industry Experience

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Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Growth Geyser is very responsive

Industry Experience

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What Clients Have Said

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Reviews mention Customized support

Call Center Services & Customer Service for Cybersecurity Co

Reviewed 3 times in the past 6 months

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Reviews mention Communicative

BPO Services for Tech Company

Call Center Services for Luxury E-Commerce Company

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Reviews mention Easy to work with

Staffing & Back-Office Outsourcing for E-Commerce Company

Back Office Outsourcing for Visualization Studio

Industry Experience

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Industry Experience

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Average Project Cost Breakdown

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Reviewed 1 time in the past 6 months