Wix

It all starts with your stunning website

Made for: 

Quick, easy setup; creating separate, customizable mobile and desktop sites

Not for: 

Advanced e-commerce functionality, changing templates/designs after original setup, editing the website's source code

Pricing

 
14-day money back guarantee
 
$5 - $25/mo.
 
Monthly subscription
Annual subscription

Wix has several pricing tiers all $25 per month or below, with the top-tier product available without premium support for $17 per month. Expect to pay at least $10 per month to remove Wix branding ads.

Product Demo

Features

Setup

Tools:
  •  DIY
  •  Drag & Drop Editor (WYSIWYG)
  •  Injectable HTML
  •  Injectable CSS
Design:
  • Templates: 300+ free
  • Stock Photos: 3,500+ free, others for $2.99/ea
  • Automatic Site Designer Option

Website Management

Admin:
  •  Domain Name (free for 1 year)
  •  Hosting (free)
  • Email: via Google Apps (~$100/year)
  • Pages: Always unlimited
  • Storage: 500MB free
SEO:
  •  Indexable
  •  Custom URLs
  •  Custom page titles
  •  Meta-tagging

Integrations

Operational:
  •  Social Media (icons & feeds)
  •  Analytics (Google Analytics)
  •  Marketing (WixShoutOut – freemium integration)
  •  Files (Dropbox)
  • Other: 250+ free apps
Industry Specific:
  • Google & Yelp review feeds
  • OpenTable reservations
  • Restaurant, Hotel kits
  • Media players (Spotify, etc)

Support

Contact:
  •  Phone (Premium only, EN / ES / PT)
  •  Online Chat
  •  Email (Business hours)
Resources:
  •  Active User Community
  •  Tutorials
  •  Forums

Reviews of Wix

Multi-provider Website Builder Move Own Site to Wix

 
Client Interview
Overall rating: 

5.0

Features: 

Average: 4.5 (1 vote)

Ease of use: 

Average: 5 (1 vote)

Support: 

Average: 5 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

About the Customer
Nick Spallone
Operations Manager, AppMe Solutions
 
$0 - $50/mo. spend

"Out of all the platforms that we’re pros on currently, Wix tends to be the most intuitive, the most user-friendly, and it’s gearing towards what the trend is today and that’s that clientele don't want to rely on a firm to build their site or further manage their sites."

Recommendations: 
Wix has a very large community of users, partners and of cource, employees all contributing to it's continued success as a website builder and small business platform. Having gained a large chunk of the market, Wix has the budget to continue adding users aggressively, thus making it more profitable to invest in the further development of it's product and support, making it on par or better than any other website builder available. It still has a lot of room for growth on the ecommerce side, an area where it has not been focused until recently.

BACKGROUND

Introduce your business and what you do there.

We are a web development firm. We're pros on most platforms across everything whether it be Squarespace, Shopify, WordPress, Jimdo, or Wix. We have a lot of knowledge. We’re the number 2 professional out of 700 on Wix currently.

How long have you been working with Wix?

We’ve been working with them since 2006.

CHALLENGE

Can you describe briefly the typical situation that a person or company may be facing that would encourage them to use a website builder tool?

Right now there’s a lot of stigma being thrown out there. I think it’s being thrown out by web masters. There’s a little bit of a scare in the market right now from a developer’s point of view, due to a lot of these drag and drop platforms. I read negative reviews on most every platform, and it tends to be the ones that are easier for the laymen to use that get the hardest hits. I think that’s because it could put firms out of work, which won’t happen if people look at the bigger picture.

My opinion - out of all the platforms that we’re pros on currently, Wix tends to be the most intuitive, the most user friendly, and it’s gearing towards what the trend is today and that’s that clientele don't want to rely on a firm to build their site or further manage their sites. It enables inexperienced people to go in there and wing it, in a way that people that don’t do it every day couldn’t tell whether it was done by a guy at home or a firm like ours.

SOLUTION

When looking at the market as a whole, what are some of the key differentiators among website builder platforms that customers should be aware of?

Ease of use. That’s the biggest thing. When it comes to Wix, out of all the platforms, the user experience within the CMS [content management system] tends to be easiest to use out of all the platforms. And the results are much better than most platforms.

What type of client is an ideal candidate for Wix?

Our firm has transferred Fortune 1000s over. There are not many out there, but some very large global firms have switched to the Wix platform and lost departments that they used to have with their companies with which they were spending millions a year just to keep their site up. Now they spend under hundreds a month. It's not just the fruit stand guy. You’d be shocked to know how many big guys are transferring over. The platform is extremely robust.

Who should possibly avoid Wix?

Every day we hit a speed bump. Wix happens to pop out 20 solutions. So out of all the platforms that we’re on as pros, Wix tends to really listen to its users as to where they bust the seams on the Wix platform, and they tend to come up with solutions quick. I might answer this question differently tomorrow. I’ll answer it as right now. Just before I got on the phone, I heard they dropped a solution. So it changes quickly. Right now, I would say that people that need the store element should avoid Wix. The reason is - let’s say our client is Macy’s for example, and they contacted us and have 3 million SKUs [stock keeping unit], and need a platform that’s fast and that can handle the variables that the store items can offer. With Wix the only speed bump at this time - and I know they’re working on it - is versatility that the store plug in offers to its users. I would turn them onto Shopify.

What types of clients go to you or others for help with this website builder? How do they find/choose you?

It’s all over the place. We get clients directly through the Wix platform. You can get clients that locate you online - Yelp, word of mouth. Online you can see who has developed a website. We’ll get clients that see somebody else’s site, like the way it looks, and click our link.

What that Fortune 1000 company I referenced earlier needed wasn’t an external web based service. We built an internal procurement e-commerce site, for when the company was making purchases within the company. An analogy would be Apple: if one Apple store needed more phones delivered to them, they have to order that. Even though it’s Apple to Apple, the order needs to be made. So the internal procurement platform, which is now a Wix based platform, was set up for all their internal ordering.

The clientele that we get the most would probably be small brick and mortar and service oriented people that have virtual offices, like attorneys, wellness websites, and e-commerce. There’s slight limitations to Wix on e-commerce though.

What cost factors should clients keep in mind when considering this tool?

I think the platform is competitive. Let’s compare Shopify and Wix. Say you were a smaller e-commerce setup with 500 – 2,000 items: you would need a highly experienced web master in order to build it on Shopify because it’s difficult to navigate. The cost to build on that platform if you don’t know coding may be up to three to five times more in development costs than it would be on Wix. Also, the hosting fees on Shopify are several hundred dollars each month whereas Wix is $19 for a comparable hosting plan.

What are the features or tools of the platform that have most impressed you?

There are so many. All the features and tools impress me. Shopify has its limitations in design. You have to be within the box. On Wix, the sky is the limit. The actual tools and versatility of the tools can allow somebody to invent things that the platform doesn’t even know it can do. For example, we got contacted by Wix once asking us to remove one of the sites that we had in our portfolio with them. We’re not supposed to list sites that don’t belong to Wix. It was a Wix site. A lot of people say the limitations are there because you don’t have the coding ability. That’s not the case though. We use elements in Wix that weren’t intended to be used that way. They may have a section that doesn’t allow for certain functionality. If you use certain tools, you can manipulate them. You can make them work in new ways. It’s endless. The only thing we have hit a speed bump with to date is the store.

What would you say this website builder is best known for?

Ease of use. The setup process is easy. They have this new thing - Artificial [Design] Intelligence. It asks you a survey of questions when you first sign in. It will auto design a site for you to start out with based on words you put in.

How would you rate Wix for it's performance, including hosting and SEO?

Absolutely great. Everyone knows they’ve been in the Super Bowl the last couple of years. Advertising is the element that makes SEO truly what stands out. If you were to type the word pro-designers into Google, you would see our site come in the first two results anywhere in the world out of 50 million. We’re above Wix itself on their own platform. As far as performance, we’ve only been down one time in 10 years. WordPress can be down multiple times a week. We had a glitch once though that was just before the first Super Bowl Wix was in, two or three years ago. They were switching servers over of 50 million users from one big server block to another server block. When that information was changing, everybody went down.

Can you speak to the support of Wix? In what ways do they excel at support offerings, and where could they improve?

Their customer service is second to none. With a lot of other companies, it’s almost impossible to get someone on the phone. They answer and they do their best to help - they’ll do a live session with you. They offer a premium help line where you pay for hosting, but anytime we’ve made phone calls even acting as a client, they have never required payment. They’re always there. If they can’t help, they will instantly come up with some solution that may help outside of that. For example, we called the other day and asked a question. We knew the answer but we wanted to see if they knew. We called acting as the client. They put us on hold. They asked their tech department, which is something a lot of companies won’t do. Their tech department said they’re able to recreate that functionality and then they referred us, thinking we were a client, to pros. They said pros usually come up with solutions that are outside of what we built these functionalities to be.

We tested them because we were curious. We get a lot of clients that ask, “if we use you as a pro, what support do we get on the outside when you're done with the site?” We can tell them that the support through Wix is second to none. It’s 24 hours. You get your questions answered and is free. We get paid for management. If you need to come back to us to further manage the site, you can pay us.

How would you compare Wix in terms of integrations available and their performance?

The only way I can truly compare Wix to make people understand is by saying that Wix reminds me of Steve Jobs. When he built the Mac, he said he wasn’t going to allow anybody into his computers. They require a special tool. This was so it wouldn’t break because the only things that would go inside it were parts and software that he knew wouldn’t fail. Wix has the same idea. Wix doesn’t really want anybody in the backend of their software. They don’t want you to break it. That way the actual platform remains stable. With WordPress, if a plug-in that you put in your site is going through an update, the plug-in may break the site. With Wix, they ensure that when your site is up, whatever you plugged into it that belongs to the Wix platform will stay stable. The only things you can put in functionality are what Wix have built and what they’ve approved. They have the HTML boxes to allow you to iframe something in, but that gets them out of being responsible if something breaks. The biggest thing is its stability and performance.

What should customers be thinking about when it comes to more advanced features? And how does Wix compare to its competitors in this area?

Design and SEO [search engine optimization] are strong points they offer. The actual tools within the Wix platform are very robust. The tools that are used to set SEO up, if done properly, would require an MIT degree to do the same thing on WordPress. You don’t need the coding degree on Wix if you're using the tools the way you’re supposed to use them.

 
IT Services
 
51-200 employees
 
Chicago, Illinois

RATINGS

OVERALL SCORE: 5.0
FEATURES: 4.5
That half is the limitations to the Wix store. If they fix that, and they can be comparable to Shopify, then they may be the largest web platform on the market.
EASE OF USE: 5.0
SUPPORT: 5.0
WILLING TO REFER: 5.0
We’re pros on all platforms. To answer that without hurting our relationships with other platforms - all of our sites are on Wix. We moved them from WordPress.
Overall rating: 
5

Top Brazilian Pro Wix Developer

 
Client Interview
Overall rating: 

4.0

Features: 

Average: 4 (1 vote)

Ease of use: 

Average: 3.5 (1 vote)

Support: 

Average: 4 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

About the Customer
João Carvalho
Designer, Fix Up Brasil
 
$0 - $50/mo. spend

"I recommend it [Wix] for simple sites. Should you have the budget for a better website or something more permanent, and you’re sure that your business is going to stay up for some time, it would be better to hire an agency that can do it outside of Wix."

Recommendations: 

While Wix is one of the more powerful website builders, it isn't always the most intuitive to use as a result. The support they provide is pretty good quality but they can also improve in that regard. Advanced users may feel that Wix oversells itself to less-savvy users who will not understand the drawbacks of the Wix platform. It is still a great tool overall, especially for less complicated or less mission-critical sites.

BACKGROUND

Introduce your business and what you do there.

Fix Up Brasil was born about five years ago. We were specializing in doing websites for our clients. After some research, we found out that when people want a new website, they’re going to go to Google and are finding the cheapest way they can have a website. Because of Wix’s marketing, it’s usually the first choice. They make the websites using templates. The results are often not good enough. Users get accustomed to Wix and they buy the premium plans, and then they’re unsatisfied again, but they know the tool and how to use it. We found out that there are a lot of people that would pay for someone to make Wix websites without using templates.

How long have you been working with Wix?

I have been making Wix sites for five years.

SOLUTION

When looking at the market as a whole, what are some of the key differentiators among website builder platforms that customers should be aware of?

There’s not a website builder in the market that can do everything for you. There’s not a website builder that you can simply put your photos and tasks on it, and it will automatically create a perfect site for you. Any website builder is going to have a learning curve that may be bigger than you expect. For each of them, they’re not as SEO [search engine optimization] friendly as they advertise them to be. You have to know a bit about design and how to manage things well so you can create a great website.

Wix is building a tool now that is an automatic website builder that might be interesting to some. You just add your text and photos, and it will create something automatically for you. I think customers should find out which builder they like the most - that is easiest for them. Each of them have their own tools and features. They’re different from each other and may work differently.

What type of client is an ideal candidate for Wix?

I think that would be someone who wants their first website. It’s cheap, easy, and fast. If you try to hire a company to make websites for you, it’s going to cost a lot. The company might deliver this website in a few months.

Who should possibly avoid Wix?

Somebody that wants a complete professional website and that has budget to build a complete website. I have some clients that would have the budget to pay some agencies to build them a great website outside of Wix, but they chose to use Wix because they don’t want to be attached. They want to change the information and do it themselves. They don’t want to have to rely on another company just to make simple changes. It’s better for them to use Wix.

What types of clients go to you or others for help with this website builder? How do they find/choose you?

I have clients from everywhere. They find me via the "arena" for Wix pros. It’s people that work directly making Wix websites. You can search for people in your area, your country, or by your language. Currently, I’m the third best Wix designer in Brazil.

What cost factors should clients keep in mind when considering this tool?

There’s a free tier that you can use. You can put it online, but it would have a Wix domain name with Wix ads. If you like the design you made, you can pay the premium fee and you can have your website free of Wix ads and Wix domain.

What are the features or tools of the platform that have most impressed you?

Wix is on par with all the latest design trends and technologies. Every time there’s something new in the marketing world, Wix is always on it. There are always new features being added. I don’t think the other platforms have the research and development team that Wix has that adds features that the market demands.

Are there any areas of the software that could be added or improved upon?

Wix gets slower over time. When starting a Wix site, it’s going to be very fast. If it gets too many pages or if the content starts to get bigger, with more photos and videos, the Wix website starts to get very slow. It starts to get unbearable to a point that you have to divide your pages in two so that the page won’t require so much time to load. It gets very frustrating. It’s a Wix backend problem. Also, Wix was known for not having a very great SEO. Now they’re changing that over time, but their advanced features are not good enough.

What would you say this website builder is best known for?

Wix doesn’t have a good name in the design market at all. Here in Brazil, when you say a website is built in Wix, people frown upon it because they think it’s not a very good website. However, people do get impressed about the things that you can do using something like Wix. If I show some designs and tell them it’s from Wix, they get impressed. It’s not about the platform you’re using, but what you can do with it. If you want you can paint a Mona Lisa using Microsoft Paint.

Is there any way Wix makes the deployment process easier? Is there any way they could improve this process?

New users can choose the category of the job or business that they involved with. There are templates for each industry. You add what you want. You choose the colors, text, and images. If you’re not satisfied, you can choose a different template. You can start another one. You can have as many as you want. If you’re still not satisfied, the best thing to do is to choose a Wix pro to do it for you, or to try another platform.

It’s easy to switch from one template to another, but the information won’t be available in the new template. So you have to get the information you had in the first template and then change it. It’s not automatically transferred.

Can you speak to the support of Wix? In what ways do they excel at support offerings, and where could they improve?

They have great support. Most of the questions that you have are answered in the forum. If you have a question not on the forum, it takes 10 to 24 hours to get an answer from Wix. Sometimes it’s an automated response. If that's the case, they'll send it to the Wix team and they’ll answer you properly.

What should customers be thinking about when it comes to more advanced features?

I think that any feature that goes outside the templates would be an advanced feature. If you just use a template and start editing it, you’ll be fine. You won’t get lost in it. When you start to go further and add new pages and different text and images, then it will be more advanced. The learning curve is not hard, but it may take some time to learn it. If a person wants to start a new business on it and maybe sell something or use advanced marketing tools, they don’t have the best features. They’re good enough for most people, though.

And how does Wix compare to its competitors in this area?

I can’t answer that for you because I don’t have much experience with advanced features from the other website builders.

 
IT Services
 
2-10 employees
 
Brazil

RATINGS

OVERALL SCORE: 4.0
I’ve been working with them for five years. I really do like it. I think it’s amazing, but they still have a lot of problems with functionalities and the fact that it does get slower over time. It hasn’t improved in some regards in those five years.
FEATURES: 4.0
I think it’s a great tool. The only problem is when you used advanced features and the site starts getting bigger with more information and becomes slow. If the site is slow, it doesn't matter if you have a great builder, it won't be good.
EASE OF USE: 3.5
It’s not that simple to use. It doesn’t have a switch that you can toggle for advanced options. Maybe they should have a different area for the advanced mode, so the first time a user goes into it and tries to edit something, it isn’t overwhelming.
SUPPORT: 4.0
Less a star because of the automated response that they usually send. I don’t think that’s necessary. I think that if the company gets bigger, the support team should get bigger.
WILLING TO REFER: 5.0
I recommend it for simple sites. Should you have the budget for a better website or something more permanent, and you’re sure that your business is going to stay up for some time, it would be better to hire an agency that can do it outside of Wix.
Overall rating: 
4

Verstile, Customizable, and Efficient

 
Survey Response
Overall rating: 

5.0

Features: 

Average: 5 (1 vote)

Ease of use: 

Average: 4 (1 vote)

Support: 

Average: 5 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

About the Customer
Manager
 
Confidential spend
 
Hospitality & Leisure
 
Du Bois, Pennsylvania

"Wix is reliable and efficient, leaving you with endless possibilities to build up a website for beginners..."

Recommendations:

I would recommend creating an account and first becoming familiar with Wix. Do not rush into making something just to be confused right in the middle. Organize and explore.

Experience:

Wix is one of the very few free but extremely useful website building tools available in the market today. Wix is reliable and efficient, leaving you with endless possibilities to build up a website for beginners or for the more advanced website builders. Wix is very flexible with how things can be built and displayed and is also mobile friendly for a more user friendly experience for the customer and those for whom the website is targeted. Wix can be a bit tricky to understand at first if you are a beginner, but upon working with it and knowing its features, you can create a beautiful, professional webpage in no time at all. I use the basic features that Wix has to offer, but also use third party widgets with which I am familiar. Wix has worked wonderfully, and I have never had any problems with their site or hosting. There are very few, if any at all, technical errors to mention and I have brought in a good traffic load with using their site.

Pros:

I love that Wix is fully customizable. With a little bit of knowledge, you can use their site to create an amazing professional page or even just a personal page for whatever reasons you see fit. The best part is that even with the basic free Wix, you get a great experience.

Cons:

Wix can be a bit tricky to understand at first. You have to do a little searching and exploring to understand what you are doing, but after investigating and getting in the know, you can get to work.

Overall rating: 
5

My Website Looks Professional

 
Survey Response
Overall rating: 

4.5

Features: 

Average: 3.5 (1 vote)

Ease of use: 

Average: 4.5 (1 vote)

Support: 

Average: 4 (1 vote)

Willing to refer: 

Average: 4.5 (1 vote)

About the Customer
Associate
 
Free version
 
Chicago, Illinois

"It has lived up to everything it promised, and I am very happy with the website I have created through Wix."

Recommendations:

I think that Wix is the perfect beginner's tool in creating a website. I would suggest looking at other people's websites created on Wix to get an idea of what exactly you can do. You can take the things you liked about the other sites and incorporate them into your own site.

Experience:

I initially selected Wix because several of my friends had created websites through them, and I liked the overall look. They looked like professionally designed websites. I also loved the fact that I would be able to create my website myself with Wix guiding me throughout the process, and it was completely free. It looked very beginner-friendly while still allowing the user to create a finished product that looked professional. I found it a little bit difficult to format exactly what I wanted on my website, and this was probably because I was such a beginner (still am) and don't know which buttons to press and what tool to use. I also wish it was cheaper to add an actual domain onto the already built website. I use the design features to maintain my website, and I am able to search friends' websites through Wix. Wix has performed great! It has lived up to everything it promised, and I am very happy with the website I have created through Wix. I have benefited from Wix because I was able to create a website myself, and it was completely free. My website looks professional, and I include it on my resume so that I have an online presence where potential employers can learn more about me and my talents.

Pros:

Wix is easy to use and very beginner friendly. I know nothing about building websites, so I was very grateful for the guidance it provided me when I was creating my website. It is also free, which is great for people like me who don't have extra cash lying around to pay someone to design a website.

Cons:

I wish there were more design layouts to choose from and more guidance when it comes to a little more advanced tools on my website. I also wish that it was a little cheaper to add your own (personally purchased) domain onto your already built website. I am deterred from continuing with my website as it is because I want my own domain without the Wix name attached to it, but it is very expensive to add your domain.

Overall rating: 
4.5

I Feel Confident with Wix

 
Survey Response
Overall rating: 

5.0

Features: 

Average: 5 (1 vote)

Ease of use: 

Average: 4.5 (1 vote)

Support: 

Average: 5 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

About the Customer
Owner
 
Free version
 
Health Care
 
Allegan, Michigan

"The SEO feature helps my site get noticed online, and mobile view ensures smart phones can easily see my listing."

Recommendations:

Definitely try it out. It's easy, it's free and you have nothing to lose. Look over the features and choose from all you need for a great website that builds traffic to your business.

Experience:

I needed a website for my massage business, something professional looking, with an online scheduler and a large selection of free pictures; it had to be super easy because I have neither the time nor the patience for something complicated. I had seen ads online for Wix, "build your own beautiful website for free." So, I looked them up online and found it was free and Wix had everything I needed to set up my very own website in just a few hours. Wix updates often, offering more features to enhance your page; videos are posted on how to update your site and build your business through marketing techniques. There are a number of free ad-ons you can choose from, including a link to PayPal, emails to notify you of any appointments made, scheduling for multiple employees, a Facebook link, and many more. Wix made making my own website a breeze, and updating and editing is no problem. I recommend Wix for anyone who wants a stunning online presence. I use the PayPal connect; the Facebook link lets me connect my facebook page for my business, and the online scheduler allows potential clients to easily book an appointment that is convenient for them. I created a service menu in very little time, and I love the feature of sending an email when a client books online. The SEO feature helps my site get noticed online, and mobile view ensures smart phones can easily see my listing. Wix has been great for me and my business. Wix provides easy, free set-up, no sales calls, and great content and selection. Having a website has meant everything to my business.

Pros:

The fact that there are so many free features to enhance your website is great. The ease of use and editing were a plus and allow you to edit whenever you need to. Wix has all the features I need, now, and features I will use as my business grows in the future. I feel confident knowing my website is with Wix and recommend it to anyone starting a business.

Cons:

I have not experienced any problems with creating a website on Wix. The tutorial was easy to follow and with so many free features, I was able to create the perfect site for me and my business.

Overall rating: 
5

Easy to use - Amazing!

 
Survey Response
Overall rating: 

4.0

Features: 

Average: 5 (1 vote)

Ease of use: 

Average: 5 (1 vote)

Support: 

Average: 3.5 (1 vote)

Willing to refer: 

Average: 4 (1 vote)

About the Customer
Manager
 
$0 - $50/mo. spend
 
Retail
 
Wells, Minnesota

"It's very easy to resize pictures and use them with custom text, so much easier than other editors I have tried in the past."

Recommendations:

Try it out! It's easy to use and will make you feel like a pro designer when it comes to working on your own website, no matter if it's for a business or just a blog.

Experience:

Wix is easy to use. I knew a few people who had used Wix in the past. I wanted a professional-looking website that I could build, myself, and have easy upkeep. I am not the most tech savvy and it was easy to use. I use image editor - one of my favorite features on Wix. It's very easy to resize pictures and use them with custom text, so much easier than other editors I have tried in the past. The forms were easy to use as well, I believe it was called 123Forms. It's easy to customize and use the forms for just about anything you might need. Wix has been amazing! I have been able to make a professional-looking site, and people have commented on how well it looks. It makes me proud that I was able to do this on my own with some help from Wix, and it looks like I paid a lot more to have the site done than I really did.

Pros:

Easy to use! I feel like a pro web designer. There are so many different features that make it easy to customize just about anything I want, including images, social media, attracting more visitors, and forms.

Cons:

Not sure; the guides are easy to follow and easy to find. I think that the site does a great job.

Overall rating: 
4

Essential for Professional Success

 
Survey Response
Overall rating: 

4.5

Features: 

Average: 4 (1 vote)

Ease of use: 

Average: 4.5 (1 vote)

Support: 

Average: 4.5 (1 vote)

Willing to refer: 

Average: 4.5 (1 vote)

About the Customer
Associate
 
Free version
 
Education
 
Lansing, Illinois

"I like the premade templates, and I definitely use those every time I build or change something."

Recommendations:

I would recommend reading all of the how-to's thoroughly before beginning. Although Wix makes things simple, reading the info makes things easier and you can add more of your desired features.

Experience:

I chose Wix because it was recommended to me by a friend. I tried it out and found myself enjoying and even looking forward to editing my page or adding new content. I think that Wix could benefit from offering more themes/styles to their users. I have connected all of my social media accounts to my Wix profile. I often use the support feature as it is helpful when building or editing your site. I like the premade templates, and I definitely use those every time I build or change something. Wix has performed great for me. Friends who have used Wix also have enjoyed it. I have noticed a lot more hits on my published articles, thanks to Wix. I have also been in contact with professional connections who have found me and my work via my Wix page.

Pros:

I like Wix because it is easy to use. It's free, too. Almost anyone can build their own site, and Wix offers help with doing so to make it even easier. It's a great tool because having a website in this day and age is, in my opinion, essential for professional success.

Cons:

I honestly can't think of anything that I dislike about Wix. The only thing I can possibly suggest is to offer more templates or themes, but there are already many to choose from.

Overall rating: 
4.5

My Site Performs Professionally

 
Survey Response
Overall rating: 

4.5

Features: 

Average: 4.5 (1 vote)

Ease of use: 

Average: 4.5 (1 vote)

Support: 

Average: 4 (1 vote)

Willing to refer: 

Average: 4.5 (1 vote)

About the Customer
Owner
 
$0 - $50/mo. spend
 
Retail
 
Waltham, Massachusetts

"Wix allows for full creativity when designing a site, allowing me to engage in targeted email marketing with my clients."

Recommendations:

Do it!

Experience:

Wix was one of the better platforms at the time when I did my research into building my ecommerce site. They offered the best professional website templates, easy drag and drop editing features, and have, hands down, kept up with market trends by integrating social media widgets and other modern user tools that help me engage with my customers. Wix has been effortless to use and has made my user experience stress free. With Wix, I can spend more time running my business and less time working on creating and managing my site. Wix allows for full creativity when designing a site, allowing me to engage in targeted email marketing with my clients and even offers a voucher for Google Ad Words. These bonuses, features, and usability really do set Wix apart from all their competitors. I use Google Adwords, email marketing, and ecommerce. Performance is excellent. Wix meets my expectations and my site looks and performs professionally.

Pros:

Easy to use drag and drop editor; professional and modern-looking website templates as well as great add-ons.

Cons:

Some templates that perform well in typical desktop/laptop browsers will glitch in mobile browsers. Fixing these issues, along with slow loading times can be a bit frustrating.

Overall rating: 
4.5

Wix Satisfies All My Needs

 
Survey Response
Overall rating: 

4.5

Features: 

Average: 4 (1 vote)

Ease of use: 

Average: 5 (1 vote)

Support: 

Average: 3.5 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

About the Customer
Owner
 
Free version
 
Media
 
Mansfield, Massachusetts

"Wix is incredibly useful and easy to pick up!"

Recommendations:

Easy to pick up; start with a template, and don't be afraid to get started!

Experience:

Wix was my first choice when building my website; due to my lack of computer knowledge, I needed something easy and simple to use, and Wix provided. As the world moves closer and closer together using social media, I needed a website that integrated social media into the website, which Wix, again, provided. Above all, I needed a website that would display my work in a professional manner, and lo' and behold, Wix provided. The problem I see with Wix is the lack of user input; if a client wants to ask me about my prices, the website cannot immediately respond with a programmed answer. In fact, the user would need to contact me directly, and this proves to be a problem because of my ever increasing schedule. I built my website from the ground up, utilizing a template at first, then experimenting with my own images and graphics. I use the integration of Instagram to show off my latest work. I also used the helpful PayPal function to take donations. Wix is incredibly useful and easy to pick up! I have more and more clients coming to me saying what a great website I have, and the positive trafic obviously leads to more profit for my business!

Pros:

I love how easy it is to get started and how easy it is to implement other social media.

Cons:

An improvement I would like to see is an easy HTML builder; as I don't code, I need someone to do it for me. However, if Wix provided a service, for an extra charge, of course, I would definitely use it.

Overall rating: 
4.5

Happy with my Website

 
Survey Response
Overall rating: 

4.5

Features: 

Average: 4 (1 vote)

Ease of use: 

Average: 4.5 (1 vote)

Support: 

Average: 4.5 (1 vote)

Willing to refer: 

Average: 4.5 (1 vote)

About the Customer
Vice President
 
Free version
 
Real Estate
 
Houston, Texas

"Wix is the best website builder for a personal website, and the maintenance and customer service are great."

Recommendations:

Wix is the best website builder for a personal website, and the maintenance and customer service are great.

Experience:

I had heard they were the easiest to use and liked the sites I've seen developed. I use the Website Builder and tools and maintenance. I've been happy. It was easy to start my site as well as maintain it.

Pros:

Easy to use. Easy to maintain my website.

Cons:

I'm pretty happy. Any annoyances are minor.

Overall rating: 
4.5